Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed
on the screen such as styles, templates, icons, screen displays, looks, etc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The PaperPort® and OmniPage® brand name and logo are registered trademarks of Nuance Communications, Inc.
Kofax® and Virtual ReScan® are registered trademarks, and VRS™ is a trademark of Kofax Image Products, Inc.
Adobe®, Adobe® Acrobat®, Adobe® Reader®, and the Adobe® PDF logo are registered trademarks of Adobe Systems
Incorporated in the United States and/or other countries. The Adobe PDF logo will appear in this product’s software, and full access
to Adobe software features is only available if an Adobe product is installed on your computer.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows™ is a trademark and SharePoint® is a registered
trademark of Microsoft Corporation.
All Rights Reserved. All other products mentioned herein may be trademarks of their respective companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software
described is furnished under a licensing agreement. The software may be used or copied only in accordance with the terms of such an
agreement. It is against the law to copy the software on any medium except as specifically allowed in the licensing agreement. No
part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying, recording, or information storage and retrieval systems, or translated to another language, for any purpose other than
the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of
Visioneer.
Restri cted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and
Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other
regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in
subsequent editions.
•Environmental Health and Safety Contacts on page 14
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Xerox DocuMate 4790
User’s Guide
7
Safety Introduction
Notices and Safety
Please read the following instructions carefully before operating the machine and refer to them as
needed to ensure the continued safe operation of your machine.
Your Xerox product and supplies have been designed and tested to meet strict safety requirements.
These include safety agency evaluation and certification, and compliance with electromagnetic
regulations and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
materials only.
Warning: Unauthorized alterations, which may include the addition of new functions or connection of
external devices, may impact the product certification. Please contact your Xerox representative for
more information.
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User’s Guide
Operational Safety Information
Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements.
These include safety agency examination, approval, and compliance with established environmental
standards.
To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all
times:
Do These
•Always follow all warnings and instructions that are marked on or supplied with the equipment.
•Before cleaning this product, unplug the product from the USB port. Always use materials
specifically designated for this product, the use of other materials may result in poor performance
and create a hazardous situation. Do not use aerosol cleaners, they may be explosive and
flammable under certain conditions.
•Always exercise care when moving or relocating equipment.
•Always locate the machine on a solid support surface that has adequate strength to support the
weight of the machine.
•Always locate the machine in an area that has adequate ventilation and room for servicing.
•Always unplug this equipment from the electrical outlet before cleaning.
Note: Your Xerox machine is equipped with an energy saving device to conserve power when the
machine is not in use. The machine may be left on continuously.
Do Not Do These
•Never use a ground adapter plug to connect the equipment to a power outlet that lacks a ground
connection terminal.
•Never attempt any maintenance function that is not specifically described in this documentation.
•Never remove covers or guards that are fastened with screws. There are no operator serviceable
areas within these covers.
•Never locate the machine near a radiator or any other heat source.
•Never override or “cheat” any of the electrical or mechanical interlock devices.
•Never place this equipment where people might step on or trip on the power cord.
Xerox DocuMate 4790
User’s Guide
9
Electrical Information
Warning - Electrical Safety Information
1.The power receptacle for the machine must meet the requirements stated on the data plate on
the rear of the machine. If you are not sure that your electrical supply meets the requirements,
please consult your local power company or an electrician for advice.
2.The socket outlet shall be installed near the equipment and shall be easily accessible.
3.Use the power cable that is supplied with your machine. Do not use an extension cord or remove
or modify the power cord plug.
4.Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure
whether or not an outlet is correctly grounded, consult an electrician.
5.Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground
connection terminal.
6.Do not place this equipment where people might step or trip on the power cable.
7.Do not place objects on the power cable.
8.Do not override or disable electrical or mechanical interlock devices.
9.Do not push objects into slots or openings on the machine. Electrical shock or fire may result.
Electrical Supply
•This product shall be operated from the type of electrical supply indicted on the
product’s data plate label. If you are not sure that your electrical supply meets the
requirements, please consult your local power company for advice.
•Warning: This equipment must be connected to a protective earth circuit. This
equipment is supplied with a plug that has a protective earth pin. This plug will only fit into an
earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the
outlet, contact your electrician to replace the outlet.
•Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet
checked by a qualified electrician.
Disconnect Device
The power cable is the disconnect device for this equipment. It is attached to the back of the machine
as a plug-in device. To remove all electrical power from the equipment, disconnect the power cable
from the electrical outlet.
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Xerox DocuMate 4790
User’s Guide
Emergency Power Off
If any of the following conditions occur, turn off the machine immediately and disconnect the power
cable(s) from the electrical outlet(s). Contact an authorized Xerox Service Representative to correct
the problem:
•The equipment emits unusual odors or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker, fuse, or other safety device has been tripped.
•Liquid is spilled into the machine.
•The machine is exposed to water.
•Any part of the machine is damaged.
Xerox DocuMate 4790
User’s Guide
11
Maintenance Information
1.Any operator product maintenance procedures will be described in the user documentation
supplied with the product.
2.Do not carry out any maintenance on this product which is not described in the customer
documentation.
3.Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor
performance of the equipment, and could cause a dangerous condition.
4.Use supplies and cleaning materials only as directed in this manual.
5.Do not remove covers or guards that are fastened with screws. There are no parts behind these
covers that you can maintain or service.
6.Do not perform any maintenance procedures unless you have been trained to do them by an
authorized local dealer or unless a procedure is specifically described in the user manuals.
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Xerox DocuMate 4790
User’s Guide
Product Safety Certification
This product is certified by the following Agency using the Safety standards listed:
AgencyStandard
Underwriters Laboratories Inc.UL60950-1 (USA)
CSA 22.2 No. 60950-1 (Canada)
TUVIEC 60950-1
Xerox DocuMate 4790
User’s Guide
13
Environmental Health and Safety Contacts
Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
please contact the following customer help lines:
USA & Canada: 1-800-828-6571
Europe:+44 1707 353 434
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Xerox DocuMate 4790
User’s Guide
Welcome
This chapter includes:
•What’s in the Box on page 16
•System Requirements on page 17
•Documentation on page 18
•The Xerox DocuMate 4790 Scanner on page 19
Your new Xerox scanner can quickly scan stacks of single-sided or double-sided pages and place their
electronic images on your computer.
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User’s Guide
15
What’s in the Box
Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer
where you purchased the scanner.
Xerox DocuMate 4790
Scanner
Double Feed
Prevention Roller
Blower Brush
Quick Install Guide
Roller Cleaning Paper
Power Cord
Tec hn i ca l Su pp or t Ca rd
USB Cable
Shading paper
Windows™
Installation Disc
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Xerox DocuMate 4790
User’s Guide
System Requirements
IBM-compatible Pentium 4 PC, or AMD equivalent with:
•A DVD-ROM drive
•An available Universal Serial Bus (USB) port
•Microsoft
Windows Vista, or 32-bit or 64-bit Windows 7
The scanner is compatible with Service Pack 3 for Windows XP and Service Pack 1 for Windows
Vista.
•Windows XP: Minimum of 512 megabytes (MB) of internal memory (RAM)
Windows Vista and 7: Minimum of 1 gigabyte (GB) of internal memory (RAM)
•350 MB minimum of free hard disk space
A VGA or SVGA Monitor
The recommended settings for your monitor are:
•Color quality of 16-bit or 32-bit
•Resolution set to at least 800 x 600 pixels
®
Windows
®
operating system: Windows XP (Service Pack 1 and 2), 32-bit or 64-bit
Refer to your Windows documentation for instructions on setting the color quality and resolution for
the monitor.
Xerox DocuMate 4790
User’s Guide
17
Documentation
The following documentation is provided with your scanner:
•Scanner User’s Guide—On the Installation Disc; contains detailed installation, scanning,
configuration, and maintenance information.
•Nuance OmniPage User’s Guide—On the Installation Disc; contains detailed feature and
configuration information for the OmniPage software.
•Kofax Virtual ReScan User’s Guide—On the Installation Disc; contains detailed feature and
configuration information for the VRS software.
•EMC Captiva QuickScan User’s Guide—On the Installation Disc; contains detailed feature and
configuration information for the QuickScan software.
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Xerox DocuMate 4790
User’s Guide
The Xerox DocuMate 4790 Scanner
3
Paper guidesPaper guide
switch
Input trayADF cover
release
Manual feed
switch
41
5
2
Control panelPower switch
Exit tray
8
6
7
1
2
3
4
5
6
7
8
9
10
11
10119
Pre-Imprinter
door
USB portPower jack
Input tray—Holds the documents in the Automatic Document Feeder for scanning.
Paper guides—Guides adjust to support various document widths.
Paper guide switch—Move the switch to change the input tray paper guides from synchronized
adjustment to individual adjustment.
ADF cover release—Pull to open the Automatic Document Feeder.
Manual feed selector switch—Adjusts the rollers and input tray from continuous automatic
document feeding to manual document feeding.
Exit tray—Where the documents are exited out of the scanner. Flip up an exit stopper to keep
documents in the exit tray. Exit extension pulls out to support various document lengths.
Control panel—Scanner hardware controls.
•LCD screen—Shows the current scan settings.
Xerox DocuMate 4790
User’s Guide
19
•Function buttons—Selects the scan setting for the One Touch buttons. Press the up or down
arrow to cycle through the settings.
•Duplex button—Press to scan double-sided documents.
•Simplex button—Press to scan single-sided documents.
•DFS (Double Feed Skip) button—Press to continue scanning when a double page feed has been
detected without correcting the double feed. This option is available when scanning in TWAIN.
When scanning using the Simplex or Duplex button on the scanner, this button is disabled while
scanning.
Power switch—Turns the scanner’s power on or off.
Pre-Imprinter Door—Open to access the pre-imprinter compartment.
Universal Serial Bus (USB) port—Connects the scanner to the computer.
Power jack—Connects the power cord to the scanner.
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Xerox DocuMate 4790
User’s Guide
Scanner Setup
This chapter includes:
•Unpack the Scanner on page 22
•Install the Double Feed Prevention roller on page 24
•Connect the Scanner Power Cord on page 27
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Xerox DocuMate 4790
User’s Guide
21
Unpack the Scanner
Use care when unpacking, moving and assembling the scanner. Follow these instructions to prevent
injury and damage to the scanner.
1.Remove the scanner from the shipping box, verify all parts listed on page 16 are in the box.
We recommend that you keep the original packing materials in case you need them later.
2.Always have at least two people carry the scanner, lifting the scanner up from underneath.
3.Use a desk or table that can support the weight of the scanner, do not place the scanner on a cloth
covered surface.
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Xerox DocuMate 4790
User’s Guide
4.Place the scanner on a level surface near the computer.
Keep at least 15 inches of space on every side of the scanner for the input and exit tray
extensions, performing maintenance, and to have sufficient air flow for ventilation.
5.Remove all shipping tape from the top and side of the scanner.
Xerox DocuMate 4790
User’s Guide
23
Install the Double Feed Prevention roller
1.Pull on the scanner cover release and lift the lid to open the scanner.
2.Pull up on the double feed prevention roller cover and remove it from the scanner. Set the cover
aside and make sure nothing is set on the cover as it will break.
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Xerox DocuMate 4790
User’s Guide
3.Align the plastic gear end on the right side of the roller with the gears in the roller compartment.
Make sure the flat side of the roller tip is aligned properly with the slot in the scanner.
Carefully insert the gear end into the scanner and angle the roller down into the left side of the
compartment.
4.Press gently on the metal bar on the left side to lock the roller in place with the black tab in the
compartment.
5.Place the roller compartment cover in the scanner and lower it into place.
6.Press gently on the compartment cover to lock in the scanner. Make sure this cover is fully closed
as it may break and cause damage to the scanner if it is not properly in place.
Xerox DocuMate 4790
User’s Guide
25
7.Close the scanner when you are finished.
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Xerox DocuMate 4790
User’s Guide
Connect the Scanner Power Cord
1.Select the appropriate power cord for your country.
2.Plug the power cord into the scanner and into a wall outlet.
Note: Do not turn on the scanner until after you install the software.
Xerox DocuMate 4790
User’s Guide
27
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Xerox DocuMate 4790
User’s Guide
Installation
This chapter includes:
•Before You Begin on page 30
•Install the Software and Connect the Scanner on page 31
•Register Your Scanner on page 39
•Installing Additional Applications on page 40
•View the User Guides on page 42
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Xerox DocuMate 4790
User’s Guide
29
Before You Begin
Please make sure of the following before you begin installation:
•If you are prompted to reboot during installation, please select "No". Finish installing the rest of
the software, then close all open windows and reboot your computer.
•Once you have plugged in your scanner, you may be notified that Windows needs to install driver
software for your scanner. If so, click on "Locate and install driver software (recommended)" and
follow any resulting instructions.
•The information in this guide may cover software not provided with the scanner you purchased.
Please disregard any information about the software not applicable to your scanner. Visit our web
site at www.xeroxscanners.com for the latest software updates for your Xerox scanner.
•If your computer has AntiVirus or AntiSpyware software running, you may encounter alerts or
messages during installation asking you to allow the installation to proceed. Although the
messages will differ based on the software your computer is running, in each case you should
allow the installation to proceed if that option is available. Alternatively, you can turn off the
AntiVirus or AntiSpyware software before installing your scanner, but if you do, make sure to turn
it back on again when installation is finished.
•If you already have a scanner connected to your computer, it is recommended that you remove
that scanner’s driver program prior to installing your Xerox scanner. You can remove these
programs from the Windows Control Panel. Please refer to the user manual provided with your
other scanner hardware for instructions about removing the driver and software for that unit.
•If your computer is running Windows Vista or Windows 7, you may see the Windows User Account
Control screen asking you to confirm system changes. Click the Continue button to allow the
installation to proceed.
•The Windows User Account Control (UAC) must be turned off prior to installing the Kofax VRS or
Kofax Scan Demo software. The Kofax VRS installer will display a message stating "User Account
Control is enabled on this machine. The VRS installer will not install correctly with this setting
enabled. Please disable this setting from the User Accounts dialog in the Control Panel." The Kofax
Scan Demo installer will display a message stating "Cannot find IC runtime. Install IC." Turn off
the Windows UAC to complete the installation of these two software applications. You can turn
UAC back on after the installation has completed.
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Xerox DocuMate 4790
User’s Guide
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