Xerox DocuColor 250 System Guide

Xerox Document Services Platform Series Common Controller

System

guide

701P25030 September, 2005

Prepared by:

Xerox Corporation Global Knowledge and Language Services 800 Philips Road Bldg. 845-17S Webster, New York 14580 USA

now allowed by statutory judicial law or hereinafter granted, i ncluding without limitat i on, material generated from the software programs di splayed on the screen such as i cons, screen displays, or looks. Printed in the United States of America.

XEROX® and all Xerox product names mentioned in this publicat i on are trademarks of XEROX CORPORATION. Other company trademark s are al so acknowledged. Changes are periodically made to thi s document. Changes, t echnical inaccuracies , and

typographic errors will be corrected

in subsequent editions.

System Guide

This product includes software developed by the Apache Software Foundation (http:// www.apache.org/).” SWOP® is a registered trademark of SWOP, Inc.

DocuSP includes use of GNU source and object code, which is subject to the terms of the GNU GPL. Please review the GNU GPL terms and conditions to understand the restrictions under this license. For more information on GNU, please go to http:// www.gnu.org/licenses/gpl.txt.

As a requirement of the GNU GPL terms and conditions, source code of the above programs list can be found on the www.xerox.com website for the applicable DocuSPbased product or can be ordered from Xerox.

This information is provided for information purposes only. Xerox Corporation makes no claims; promises or guarantees about the accuracy, completeness, or adequacy of the information contained in this document and disclaims all liability concerning the information and/or the consequences of acting on any such information. Performance of the products referenced herein is exclusively subject to the applicable Xerox Corporation terms and conditions of sale and/or lease. Nothing stated in this document constitutes the establishment of any additional agreement or binding obligations between Xerox Corporation and any third party.

System Guide i

System Guide

ii System Guide

Introduction

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii-vii

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii-vii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii-viii

Customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii-viii

1 Gateway and Network Configuration

SNMP gateway configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Additional features supported in SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Changing attributes support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

SNMP MIB support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Automatic Meter Reading (AMR) support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Localization of text and units of measure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

SNMP configuration variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 6

Local User Interface (LUI) mapping to MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Printer and job messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

AppleTalk gateway configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Queue server options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

NetWare gateway configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

LPD gateway configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Network configuration settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

IP configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Dynamic Host Config Protocol (DHCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Name services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Windows Internet Name Service (WINS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Domain Name Service (DNS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Network Information Services (NIS/NIS+) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Active Directory Service (ADS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Network filing configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

LP/LPR compatibility with DocuSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

NPS lp-o and lpr-c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Ethernet connection speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Restore network factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Table of contents

2 Backup and Restore

Backup and Restore System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

When to Backup and Restore a System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Restore System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Instructions 2

Configuration Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

When to Backup and Restore a Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Restore Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

DocuSP 4.x to 5.x upgrade 4

Full System Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Additional backup information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Backup and Restore Tray Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

DocuSP Emergency Recovery Utility (DSPERU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

DSPERU limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Required levels of expertise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Installing DSPERU on your DocuSP controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Backup procedure - DSPERU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Testing the backup tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

System Guide i

Table of contents

Recovery procedure - DSPERU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

Backup and recovery caveats - DSPERU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

Activity logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

Checking the tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

Resource Backup and Restore (RBR) utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

Procedure for backing up and restoring resources . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

Helpful hints for using RBR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Sample resource backup and restore scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17

Sample backup script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

Sample resource restore script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20

3 Security

System supplied security profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Enable and disable services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

User level changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Solaris file permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Disabling secure name service databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Multicast routing disabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

OS and host information hidden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Sendmail daemon secured . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Network parameters secured . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Executable stacks disabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

NFS port monitor restricted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

Remote CDE login disabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

DocuSP router capabilities disabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

Security warning banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

Disabling LP anonymous printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

Remote shell internet service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

enable-ftp and disable-ftp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Creating user-defined profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Setting the current and default profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Account management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Local users and groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Default user groups and user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Creating user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Group authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Password security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Strong Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

How to Enable/Disable Strong Password . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

How to Enable/Disable Login Attempts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Password Expiration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Security Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17

User Activity on the System 17 Date/Time User Login/Logout 17

Changing individual passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17

Accessing DocuSP through ADS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17

Configure DocuSP to Join the ADS Domain . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Map the ADS groups to the DocuSP user groups . . . . . . . . . . . . . . . . . . . . . .3-18

Log on to the system with ADS user names . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Troubleshoot ADS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Limiting access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

ii System Guide

Secure Socket Layer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Network Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Roles and responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Security tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

4 Printing

Printing workflow options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Multiple job submission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Parallel RIP processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

ASCII and PCL printing utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

LP/LPR compatibility with DocuSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Highlight color programming in ASCII job ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Resource based scheduling for NPS color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Socket gateway configuration utility: setVPSoption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

TIFF files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Administration page controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Using VIPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Repository management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Job previewing and editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Printing hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Table of contents

IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Remote Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Using the DocuSP SSL/TLS Security Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Creating and Using a Self-Signed Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Using an Existing Signed Certificate from a Certificate Authority . . . . . . . . . . . . . . . . 3-21

Digital Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Xerox responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Customer Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Document and backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Online Help for security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

First In/First Out (FIFO) printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Resource based scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

ASCII and the PS or PCL decomposers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

setpclcontrol utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

setlp/lprcopycount utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

NPS lp-o and lpr-c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

TIFF orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Supported TIFF tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Save job options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Scan to digital input on Nuvera 100/120 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Copy input for multiple page TIFF files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

RIP input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Copy/move/delete saved jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Copying and saving jobs to CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Saving custom templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Editing thumbnails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Using the PDF editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

5 Finishing

Subset finishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Creating jobs to use subset finishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Subset offset (Page Level Jog) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

PCL offset/separator/subset finishing command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

System Guide iii

Table of contents

PCL paper source command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

Tray mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Stacking order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5

Mixed stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5

Additional finishing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

6 Fonts

How to choose fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

PCL Offset Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

Using the PCS Separator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

Mapping trays to media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Backup and restore of tray settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5

Downloading fonts from the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Resident fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

PostScript resident fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

PCL resident fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5

Non-resident fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7

Downloaded fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7

Optional or soft fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7

Font substitution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8

PostScript fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8

PCL 5e fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8

7 Accounting and Billing

Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Accounting exported values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Accounting file fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Job Notes window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7

Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7

Billable events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8

Billing meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8

8 Troubleshooting

Calling for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Declared faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Printer fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8- 2

Disk Usage - example of a declared fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Job fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8- 2

Undeclared faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

SNMP problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

Client problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

Windows problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

Macintosh problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

DigiPath/FreeFlow problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

GUI problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Tape Client problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Font problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Inoperable system problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7

iv System Guide

Table of contents

Job flow problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7

Job integrity problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

Tray to media mapping problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

Gateway problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

PDL problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

PostScript problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

TIFF problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

PDF problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10

Editor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

Restore password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

Restart DocuSP software without rebooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12

Productivity and performance problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12

Problems when saving a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12

Printing system logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13

all_jobs_log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13

system_log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13

status_log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14

ep_exception_log and ep_primary_log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14

LPR logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14

Printing the accounting log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14

LP/LPR and the ASCII job tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15

Rebooting and restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15

Loading XJDC/Unix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16

Configuring XJDC/Unix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17

XJDC hints and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17

Output files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18

Properly ejecting a diskette on a DocuSP station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18

Remote Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19

9 Hints and Tips

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Disabling the Solaris Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Common Desktop Environment (CDE) Front Panel Removal and Workaround . . . . . . 9-1

Color Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Settings for enhanced color output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Color job processing efficiencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Time used to generate the PDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Time used to transfer PDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Time required to RIP PDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Time required to print PDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Job submission hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Number of images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

PostScript preScan and full scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

PostScript factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Job submission order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Job RIP hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Variable data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6

Image Quality (IQ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6

Job printing hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7

Skipped pitches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7

PCI channel interface PWB trace capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

Perform a trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

Export the trace file to floppy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9

System Guide v

Table of contents

vi System Guide

About this guide

Introduction

The System Guide provides the information needed to perform system administration tasks for configuring and maintaining the Xerox Document Services Platform (DocuSP) for printing systems.

This guide is intended for network and system administrators responsible for setting up and maintaining Xerox printers with DocuSP software. System administrators should have an understanding of the Sun workstation, a familiarity with Solaris, and with basic UNIX commands. This includes the use of text editors such as vi or te xtedit a nd the abi lity t o mane uver withi n the Solaris environment. To enable them to setup a customer site, system administrators are expected to have a working knowledge of Local Area Networks (LANs), communicat ion protocols, and t he applicable client platforms.

Contents

In general, this document covers information about the DocuSP that is not covered in the Online Help or other availabl e guides.

The following list describes the contents of this guide:

• Gateway and Network Configuration

• Backup and Restore

• Security and Network Setup

• Printing

• Finishing

• Fonts

• MICR

• Tape Client

• Accounting and Billing

• Troubleshooting

• Hints and Tips

System Guide vii

Conventions

Customer support

This guide includes the following conventions:

• Angle brackets - Variable information that is displayed on your

screen is enclosed within angle brackets; for example, “Unable to copy <filename>.”

• Square brackets - Names of options you select are shown in square

brackets; for example, [OK] and [Cancel].

• Notes are hints that help you perform a task or understand the text.

Notes are found in the following format:

NOTE: This is an example of a note.

To place a customer service call, dial the direct TTY number for assistance. The number is 1-800-735-2988.

For additional assistance, dial the following numbers:

• Service and software support: 1-800-821-2797

• Xerox documentation and software services: 1-800-327-9753

viii System Guide

Gateway and Network Configuration

1 Gateway and Network

Configuration

Gateway and network configur ation is a set of feat ures that al lows administrators to integrate DocuSP operati on with a variety of protocols and gateways through a common user interface . The DocuSP gateway and network configuration also enables system administrators to select all the network configuration settings without having to work in the UNIX operating system.

Administrators have a wide range of network options available for configuration through DocuSP. IP settings, network speed, and name service among other settings can be handled easily and quickly.

This section of the guide describes how to use the DocuSP interface for the following gateways:

• Simple Network Management Protocol (SNMP)

• AppleTalk

• Novell N etWare

• LPD

This section also addresses the DocuSP support for the following network configuration settings:

• IP configuration

• Name services

–WINS – DNS – NIS/NIS+

• Dynamic NDS Updates (DDNS)

• Filing configuration - SMB

• Filing configuration - FTP/SFTP

• Dynamic (DHCP) and Static configuration

• Ethernet speed

• Restore network defaults

SNMP gateway configuration

SNMP displays the status of network devices. Using the SNMP tab in the DocuSP Gateways..., the administrator can select among a number of features and settings for SNMP.

System Guide 1- 1

Gateway and Network Configuration

NOTE: SNMP requires a standard license. The System Administrator must enable SNMP in License Manager.

Xerox recommends the following third–par ty SNMP software managers:

• IBM Network Printer Manager (XP)

• TNG Unicenter (XP)

• HP OpenView (UNIX, XP)

• Xerox CentreWare (UNIX, XP)

NOTE: The SNMP manager (for example, HP OpenView) may have a number of requests into DocuSP for information. The requested information may not be among the supported data sets on DocuSP. When this occurs, the SNMP client/manager displays “no value...etc".

NOTE: You can have more than one SNMP manager running at the same time.

Additional features supported in SNMP

SNMP support for the following features are product dependent:

• The ability to ‘SET’ attributes.

• The ability to localize text and units of measure.

• The ability to support a number of MIBs related to finishing and printing.

• The ability to perform automatic meter readin g.

The following table specifies which Xerox pr oducts have these SNMP supported features:

Table 1-1

Feature 61XX and

Ability to SET Attributes Y Y Y Y N Y Localization of

Y Y Y Y N N

Attributes

SNMP Supported Features by Product

EPS 1XX

and EPS1XX

DC2000/ 6000/etc

DT75/90 iGe n

Nuvera

100/120

Finishing Capability for

YN Y NNY

a Device MIB Finishing Capability for

YNNNNY

a Supply MIB Finishing Capability for

YN Y NNY

Attributes

1-2 System Guide

Gateway and Network Configuration

Feature 61XX and

Print Working Group Job Monitor MIB

Auto Meter Reading/ Billing

Enhancement to attributes

Changing attributes support

EPS 1XX

and EPS1XX

YYYYNY

YY N YNY

YYYYNY

These attributes can be changed via ‘SET’:

• prtGeneralServicePerson

• prtAuxillarySheetStartupPage

• prtGeneralPrinterName

• hrFSLastFullBackupDate

• hrFSLastPartialBackupDate

DC2000/ 6000/etc

DT75/90 iGe n

Nuvera

100/120

• sysContact

• sysLocalization

•sysName

For additional information on attri butes, MIBs, and localization, see device profiles.

SNMP MIB support

DocuSP SNMP MIB files use the Xerox Common Management Interface (XCMI) version 4.0. The following list indicates the MIB files included for this version of the DocuSP software:

• rfc1213 - RFC1213-MIB (MIB-II) - specifically system, if

• rfc2790/rfc1514 - HOST-RESOURCES-MIB (XCMI rev

numbers, at, ip, tcp, icmp, udp , snmp

000817) - rfc2790 is a later version of rfc1514. Specifically hrDeviceTable and hrPrinter Table: hrSystem, hrStorage, hrDeviceTable, hrPrinterTable, hrDiskStorageTable, hrPartitionTable

• rfc2790t - HOST-RESOURCES-TYPES (XCMI rev 000815) same as 2.

• rfc1759 - Printer-MIB (XCMI rev 000818) - except fin tables

• 06gentc - X

• 07gen - X

System Guide 1- 3

EROX-GENERAL-TC

EROX-GENERAL-MIB

Gateway and Network Configuration

• 10 hosttc - XEROX-HOST-RESOURCES-EXT- TC - same as

• 11hostx - XEROX-HOST-RESOURCES-EXT-MIB - same as 2

• 15prtrxtc - XEROX-PRINTER-EXT- TC

• 16prtx - XEROX-PRINTER-EXT-MIB

• rfc1215 - SNMP traps version 1

Additionally the following MIBs files are supported:

• RFC 1213 MIB file

– The system Group – The Interface Group – The ip Group – The icmp Group – The tcp Group – The udp Group – The snmp Group

• Host Resource MIB file – The System Group – The Stora ge Group – The Device Group

• Printer MIB file – The General Printer Group – The Input Group – The Extended Input Group – The Input Media Group – The Output Group – The Extended Output Group – The Output Features Group – The Marker Group – The Marker Supplies Group – The Marker Colorant Group – The Media Path Group – The Interpreters Group – The Channels Group – The Console Group – The Alerts Groups

• Finishing MIB – Finisher Device Group

1-4 System Guide

Gateway and Network Configuration

– Finisher Supply Group – Finisher Supply, Media Input Group – Finisher Device Attribute Group

• PWG Job Monitor MIB – The General Group – The Job ID Group – The Job Group – The Attribute Group

• XCMI Host Extensions – Device Information Group – Device Detail Group

• XCMI Service Monitoring MIB, Service Group for Print, Co py and Scan

• Xerox General MIB file (uses only the 06gentc and 07gen files )

• The xcmGen Base Group

NOTE: The other files in Xerox General MIB are not supported.

Automatic Meter Reading (AMR) support

Automatic Meter Reading (AMR) is a function that assists in the accounting and billing process. The featur e can be supported using:

• xcmHrDevDetailIndex

• xcmHrDevDetailValue Integer

• xcmHrDevDetailValueString

Localization of text and units of measure

With DocuSP SNMP text and units of measure can be independent of the locality selected as part of the Local User Interface (LU I) .

System Guide 1- 5

Gateway and Network Configuration

Although the default is set so that the SNMP locality and unit of measure is the same as that of the LUI, the new feature allows the administrator to select a dif ferent locality or uni t of measure for the SNMP gateway.

Remote SNMP clients can control the localization of text objects of syntax

LocalizedDescriptionStringTC by setting the MIB object : prtGeneralCurrentLocalization Access is changed from Read-only to Read/Write. However, Remote SNMP clients cannot control the units of

measure localization of numeric MIB objects. The localization of these objects can only be controlled fr om the LUI.

SNMP configuration variables

Of the many parameters that are available for SNMP configuration, only the ones of common interest to Xerox customers are shown in the following table:

Table 1-2

Parameter Name Description

Configuration Variables

Value

Range

CommandLine Turn on/off the following flags:

–l: logging to SNMP_DEBUG_LOG –w: logging to window

Printer operator The name of the printer operator Stri ng

(0...127)

Printer administrator The name of the printer administrator String

(0...127)

Printer administrator location

Printer administrator Phone

The location of the office of the printer administrator

The telephone number for contac ting the printer administrator

String (0...127)

Printer location The location of the printer String

(0...127)

Default

Value

<empty>

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Gateway and Network Configuration

Local User Interface (LUI) mapping to MIB

The following table shows the mapping between the LUI and MIB:

Table 1-3

PrinterOperator prtGeneralCurrentOperator PrinterAdministrator prtGeneralServicePersonsysCont

PrinterAdmin, PrinterAdminURL PrinterAdminPhoneNumbe r

PrinterLocation sysLocation

LUI Mapping to MIB

Local User Interface MIB

Printer and job messages

SNMP can broadcast messages about the printer and the jobs on the system. Printer messages may announce that the printer is idle, printing, or out of paper. Job messages announce that jobs are pending, processing, or completed. Other job-related information may include the job owner’s name, the job quantity, the job identifier, etc.

The information that is displayed at an SNMP Manager may not always reflect the exact status of a job or printer on the DocuSP Controller. Those Managers that do not support loading of Management Information Bases (MIBs) only displays the printer and job status that they support.

act prtGeneralServicePersonsysCont

act

NOTE: “Forwarding” is not a job state that is broadcast by the controller; therefor e, job forwardi ng information i s not displayed by the SNMP job managers.

AppleTalk gateway configuration

In Gateways, using the Appl eTalk tab the administ rator can ena ble or disable the protocol. If t he protocol is enabled, the administrator can also select a default queue set for Appletalk.

Queue server options

In Gateways using the Queue Server tab, the administ rator has the option to enable or disable NetWare and to define a Preferred Server Name. This entry field allows the administrator an easy method to directly point to a replica or NDS server name.

System Guide 1- 7

Gateway and Network Configuration

NOTE: It is recommended to set this after th e first connect attempt has been made since the Preferred Server Name should be automatically available under normal conditions.

NetWare gateway configuration

In Gateways using the NetWar e tab, the administrator can configure the NetWare Network automatically or manually. If the automatic mode is selected, a “wizard” steps the administrator through the configuration of the Novell Server and the NetWare Printer queues for DocuSP.

If the manual mode is selected, the interface enables manual entry and filtering for the Novell setups and printer queues.

LPD gateway configuration

In Gateways using the LPD (Line Printer Daemon) tab, the administrator can enable or disable the LPD protocol, set the default queue, and set the LPD port. The default port is 515, the most commonly used port.

Network configuration settings

Within the System Administration part of the user interface a Network configuration options are present ed.

IP configuration

In Network Configuration, using the IP Address tab, the administrator can enable or disable IP. If IP is enabled, the administrator can adjust or change the following settings:

• IP Address

•Host name

• Subnet mask

• Default gateway

The administrator must also select the IP Configuration Method. The drop down menu presents two options: a “Static” IP configuration which allows the user to specify the IP values, or “DHCP” method which allows a DHCP server to provide IP information.

NOTE: The user is prompted whenever a reboot is required.

1-8 System Guide

Dynamic Host Config Protocol (DHCP)

Name services

Windows Internet Name Service (WINS)

Gateway and Network Configuration

DHCP automates the configuration of computers using TCP/IP and performs the following functions:

1. Automatically assigns IP Addresses.

2. Delivers TCP/IP stack configuration parameters like the

subnet masks and default gateway.

3. Provides other configuration infor mation such as printer addresses, time and news servers.

The following services are supported by DocuSP software.

This network configuration opti on all o ws the administrator to enable/disable the WINS service. The text entry option when left blank allows WINS to broadcast the request to the first available WINS server on the network. WINS provides the ability to easily locate devices on the network, similar to Domain Name System (DNS). WINS maintains a database of NetBIOS names-to-IP address mappings so administrators and applications can specify a name rather than an IP address for a particular network resource. One of the problems it solves is the need for manual updates to a database when information for p articular clients is changed.

Domain Name Service (DNS)

The DNS service maintains host names to IP Address mappings. DNS is also a Directory Service that stores arbitrar y objects not necessarily related to name-to-IP inf ormation.

In Network Configuration, using the DNS tab, the administrator can enable/disable DNS. If enabled is selected, the administrator must provide the information requested in the text entry windows.

The DNS protocol has also been enhanced to allow for dynamic updating of DNS. The enhancement is referred to as Dynamic Domain Name Service (DDNS). To invoke this service the administrator enables it on the DNS tab.

NOTE: For specific procedures see the Online Help.

System Guide 1- 9

Gateway and Network Configuration

Network Information Services (NIS/NIS+)

NIS and NIS+ are network lookup services that provide information that must be known t hrou ghout the ne twor k as well as all machines on the network.

The administrator can enable or disable either the NIS or NIS+ service. If either of these is enabl ed, the adminis trator must s upply the information requested by the text fiel ds or choose “Find NIS+ server” which will provide this same information.

NOTE: The server must be configured to accept broadcast requests.

Active Directory Service (ADS)

The DocuSP interface provides a “wizard” that enables the administrator to add ADS domains and permits DocuSP integration into Windows NT ADS networks.

Network filing config uration

In Network Configuration, the SM/FTP t ab allows the admi nistrator to enable or disable fil ing using one of t hree different technolog ies:

1. SMB, the protocol behind WINS.

2. FTP, File Transfer Protocol.

3. SFTP, Secure File Transfer Prot ocol with encryption.

NOTE: If SMB is selected, the administrator must enable WINS

and specify a NetBIOS name.

LP/LPR compatibility with Doc uS P

DocuSP-driven systems can now be targeted to existing NPS customers for both black and white, and highlight color. DocuSP now supports the following options.

NPS lp-o and lpr-c

There is support for NPS lp-o and lpr-c options; the lp/lpr options are received by the LPR gateway and mapped to DocuSP attributes.

The following NPS lp/lpr options are supported:

1. NPS general options

• C”(acct=< te xt)” (account inf o rmation)

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Gateway and Network Configuration

• C”(collated)”

• C”(uncollated)”

• C”(copies=<n>)”

• C”(drilled)”

• C”(format=<pdl>)” (document format)

• C”(media=<n>x<m>)”

• C”(pr=<n>-<m>)” (pages to print)

• C”(size=<n>)”

• C”(xshift)” (horizontal image shift)

• C”(yshift)” (horizontal side 2 shift)

• C”(xshiftback=<n>)” (vertical image shift)

• C”(yshiftback=<n>)” (vertical side 2 shift)

• C”(<nostich”l nost aple l stich l staple>l

2. Page order override

• C”(ton)”

• C”(nto1”)

3. Background forms

• C”(bf=<background form>”) (background form)

• C”(cf=<n>) (cycle from start location)

• C”(disposition=<savemaskG4 llsaveformG4>)”

4. Selectable halft one (not including full color)

• C”(halftone=<defaultHalftone l course l medium l fine l

extrafine>)”

5. Highlight color (highlight pri nting color)

• C”(hc=<color>)” (highl ight color mismatch action)

• C”(hcm=<abort l ignore l operator>)” (highlight mapping

color scheme)

• C”(hrc=<pictorial l presentation l colorToHighlight l

automatic )” (highlight mapping color)

• C”(mc= <color>)”

6. Hold job for manual release

• C”(hold)”

7. Selectable resolution

• C”(res=< l 300 l 600 l>)

8. Other

•C”(pcl5c)”

NOTE: See “Printing” in this guide for further informati on on Highlight color options.

System Guide 1-11

Gateway and Network Configuration

Ethernet connection speed

In Network Configuration, using the Connections tab, the administrator can select the speed of the Ethe rnet. The default is set to automatic and the software/NIC card automatically detects and transmits at the highest speed available. However, the interface also offers 10 mb/sec, 100 mb/sec and 1000 mb/sec as the situation requires.

The need to set a specific speed may occur if a switch is set to a particular speed and does not support automatic negotiation. Under these conditions, the full DocuSP controll er may need to be set to the same speed as the switch.

Restore network factory settings

With the addition of several interface options as well as user settings, the administrator may want to restore factory settings. The interface provides a [Restore Defaults] button in Network Configuration that permit s the admininst rator to rest ore all settings or to restore factory settings for onl y those of specific protocols.

1-12 System Guide

2 Backup and Restore

To ensure a smooth transition from DocuSP software levels and to maintain the DocuSP system for the long term, backing up and restoring system and configuration information on a regular basis is part of a well-maint ained printing environment.

This section presents the backup and restore capabilities of the DocuSP controller.

The capabilities are:

• Back up and restore configuration infor ma tion

• Back up and restore system information

Backup and Restore System

Backup and Restore

• Backup System provides an image or copy of the hard disk, and places this copy into a protected par ti ti on on the DocuSP hard drive.

– Backup System provides a quick and e f fici ent way to bri ng

the system back up to a known installation .

– Systems must have either 73Gbyte drives or two 36Gbyte

drives and 4.1+ DocuSP software.

• Restore System brings back the entire disk copy for the system, including the operating system, DocuSP software, and user options. Only one version, at a time, of a Backup System is supported.

– For new DocuSP systems or systems that have had a

clean installation, the Backup and Restore System capability is available through the DocuSP interface.

– For existing DocuSP systems that have been upgraded

without the reinstallation of the operating system, backup and restore system procedures are the same as in previous releases of DocuSP. The backup and restore function is documented later in this cha pter.

System Guide 2- 1

Backup and Restore

When to Backup and Restore a System

The following items detail when to use the backup and restore system option.

It is recommended that the System Backup process be completed after the system has been running in production for a week or two.

The System Backup should be performed once a month, and it should be completed during a time when the printer is not in use, such as at night.

Restore System

• To restore the system disk copy after a catastrophic software, operating system, or other software failure.

• To restore the system when DocuSP or the operating system has been compromised i.e. from a storm or if corrupted by a power surge.

• To restore a known image of the entire system.

•Do not use when restoring after a hard disk failure.

Instructions

Restore System is performed via the System Restore Disk within DocuSP software kits. Before a restore is attempted a previous backup must have been completed.

Restore takes approximately 30 to 60 minutes.

• From the System menu select [Backup/Restore].

• Select the [Restore System] button. Users are prompted to retrieve the System Restore disk from

the software kit. The cd-rom contains a bootable OS and pointers to the /XRXbackup folder. It does not contain user data.

• Insert the System Restore Disk.

• Type boot cd-rom on cd Files are automatically copied onto the main drive p a rtitions.

Configuration Backup

The Backup Configuration option allows the Administrator to select all or some of the DocuSP configuration settings to backup and then restore. The backup configuration all ows for fast and efficient saving of user settings. Backup Configuration allows for

2-2 System Guide

Backup and Restore

multiple versions, network backups, and quick restoration of user information.

Software configuration information should be saved when the system has been installed and all queues and printers have been set up. It should also be saved when any printer or queue properties are changed.

The Configuration Backup option enables you to select among items like the following:

• Queues

• User accounts

• Network Setups

• Stock Database/Trays

• Stacker/Finisher settings

• Switches/Preferences

• LCDS Resources

• ICC Profiles/TRCs

• Image Quality and Decomposition

• Any mounted local or remote drives

Ideally, the Configuration settings should be backed up at weekly intervals.

CAUTION: Avoid selecting the option to back up Jobs. The Jobs selection in Configuration Backup saves the contents of the inQ, which contains all J ob Manager (Active, Inactive, and Completed) jobs. The backup may require a significant amount of time and space to accomplish, and does not save any j ob ticket information. If jobs are backed up, af ter a Configu ration Restore, the j obs need to be submitted using the Print Service in order for them to be available for print. If a DocuSP Restart is performed before the jobs are resubmitted, the jobs are deleted.

CAUTION: Use the Print Service save and reprint capability to save jobs for future use. Job ticket information as well as color information is retained for each job.

NOTE: See Online Help for detailed procedures.

System Guide 2- 3

Backup and Restore

When to Backup and Restore a Configuration

The following items detail when to use the backup and restore configuration option.

It is recommended that the Configuration Backup process be performed in weekly or monthly interval s, and be completed during a time when the printer is not in use, such as at night.

The Configuration Backup file can be saved to a shared network drive.

Restore Configuration

• To restore customer settings after a hardware or hard disk failure.

• For restoration after a software installation tha t included an installation of the oper ating system.

• When you only need to restore i ndividual items, s uch as queue setups, custom security profiles, network and gateway settings, or paper stock o r tray mappings.

It is not recommended that jobs be backed up using the Configuration Backup. Use the Print Servi ces feature to save jobs as TIFF or FRF files on the DocuSP controller or on another storage location. Using Pri nt Servi ces saves job ti cket information as well as retaining color settings over software upgrades.

• To restore customer settings after a hardware or hard disk failure.

• For restoration after a full software reload If only a software upgrade is performed on the DocuSP

controller, the system configuration information is typically retained.

DocuSP 4.x to 5.x upgrade

DocuSP upgrade 4.x to 5.x will require a full reload of the Operating System. The recommended process is:

• In 4.x, perform a Backup Configuration (all options)

• Full load of the OS and DocuSP software

• Print seve ra l prints

• Restore Configuration of the 4.x on the 5.x release.

NOTE: See Online Help for detailed Restore Configuration procedures.

2-4 System Guide

Full System Backup

Backup and Restore

It is recommended that a complete system image be bac ked up on a regular basis. Having a current system image ensures tha t in the event of a failure of the system or the hard disks, the system can be easily restored.

The system requirements to enable a full system backup are the following:

• 73 Gbyte drives are the minimum requirement s for a syst em to utilize this function. An alternative is two 36 Gbyte 2-partition drives.

NOTE: Do not use a System Restore when there has been a hard drive failure. The Backup System is only a partition of the hard drive.

NOTE: Refer to the appropriate Online Help for detailed procedures and SUN documentation for additional information on saving a system image.

Additional backup information

The following information is not backed up using the DocuSP System or Configuration backup utilities, and should also be backed up on a regular basis or when the DocuSP controller has been modified.

• Customized scripts installed by the customer

• Unique third–party sof tware and related data, or Xerox– developed solutions and related data

• Print Services (reprint) jobs saved to the DocuSP controller using the Save Feature

• Non–Xerox supplied Sun patches

• Customized links to directories

• Continuous Feed custom imposition files

• Continuous Feed custom print mark files

Backup and Restore Tray Mapping

Tray Mapping is consider ed a configuration item that may be backed up and restored to a different system if desired. The

System Guide 2- 5

Backup and Restore

administrator may do this using the Configu rat ion Backup and Restore capabilities of DocuSP.

The primary purpose for backing up and restoring tray ma ppings is for LCDS printing environments that require job specific tray mappings to be copied to multiple systems.

NOTE: If the saved mapping contains programming for stocks that physically cannot be programmed on the new syst em, then this is an error and the oper ation does not c ontinue. Likewise, a mapping created for a monochrome, highlight c olor, or full color system can only be restored on the same type of system. A mapping that contains the LCDS stocks MAIN, AUX and AUTO can only be restored on a system with these features.

NOTE: However, if a mapping cont ains more trays than the system to which it is restored, only those trays that can be supported are restored. And if the mapping contains fewer trays than the new system can support, the restore is allowed.

Frequently asked questions

What is the basic purpose of Configuration Backup and Restore?

The basic purpose of Configuration Backup and Restore is to save user settings for upgrade after an operating system reload. Configuration Backup and Restore is useful for restoring user configurations at a clean Solaris/DocuSP installation or after a hard disk failure.

What is the basic purpose of System Backup and Restore?

The basic purpose of System Backup and Restore is to save a snapshot of the entire Solaris and DocuSP disk for recovery at a later time. System Backup and Restore is useful for restoring the system quickly after the corruption of the software.

What older DocuSP tools do these options replace?

For Configuration Backup, the Bridge backup tool used by the Xerox Service Representati ve. In addit ion, ce rtai n informati on had to be recorded by hand or on hardcopy for manual restoration.

For System Backup, the DSPERU or UNIX UFS dump routines. DSPERU is still available to perform a System Backup. Refer to the procedures later in this section for more information.

What does Configuration Backup and Restore actuall y save?

Configuration Backup saves user defined setti ngs only. It does not save operating system or DocuSP softwar e. It does not fix software corruption failures.

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