Xerox CentreWare for Tivoli NetView Users Guide
Xerox CentreWare™
for
Tivoli NetView Users Guide
Version 1.1.8
© 2009 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyright material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
Xerox®, CentreWare® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation®. Products and trademarks of other companies are also acknowledged.
Changes are periodically made to this document. Changes, technical inaccuracies and typographical errors will be corrected in subsequent editions. Technical updates will be included in subsequent editions.
TME 10 NetView Copyright (C) 1997 by IBM - All rights reserved.
The “Ready for Tivoli” mark is a trademark of IBM and is used by Developer under license. IBM is not responsible in any way for and does not warrant the operation of this Developer’ s Application.
Microsoft, Windows, and are registered trademarks of
Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Xerox Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
Published in the United States of America.
2 XEROX CENTREWARE® FOR TIVOLI NETVIEW USER GUIDE
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Contents |
Table of Contents |
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Xerox CentreWare™ for Tivoli NetView Users Guide ............................................................................. |
1 |
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Table of Contents................................................................................................................................ |
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3 |
Introduction........................................................................................................................................ |
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4 |
How to use this Document......................................................................................................... |
5 |
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For initial installation................................................................................................. |
5 |
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For day-to-day tasks ................................................................................................. |
5 |
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Key Benefits and Features ......................................................................................................... |
6 |
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System Requirements................................................................................................................ |
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7 |
NT/2000/XP/2003 Hardware Requirements ................................................................ |
7 |
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AIX/Solaris Hardware Requirements........................................................................... |
7 |
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NT/2000/XP/2003 Software Requirements ................................................................. |
7 |
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AIX/Solaris Software Requirements........................................................................... |
7 |
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Before You Start CentreWare® for Tivoli NetView ....................................................................... |
8 |
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CentreWare® for Tivoli NetView .......................................................................................................... |
9 |
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Software Installation ........................................................................................................................... |
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9 |
Web Installation ........................................................................................................................ |
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Web Installation ...................................................................................................................... |
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Tivoli Enterprise Console (TEC) event forwarding configuration .................................................. |
11 |
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Using CentreWare® for Tivoli NetView ............................................................................................... |
15 |
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The Tivoli NetView Interface .................................................................................................... |
15 |
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Device Discovery ..................................................................................................................... |
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15 |
Xerox Device Icons.................................................................................................................. |
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16 |
Xerox Printers SmartSet........................................................................................................... |
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16 |
Xerox Printer Agent ................................................................................................................. |
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Device Status.......................................................................................................................... |
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18 |
Device Specific Alarms ............................................................................................................. |
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Launch of CentreWare Internet Services ................................................................................... |
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Launch of Xerox |
CentreWareWeb® Server .................................................................... |
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Polling Interval........................................................................................................................ |
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Status Event Modification......................................................................................................... |
22 |
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Menu Items for Xerox Devices.................................................................................................. |
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Web Browser Menu Item......................................................................................... |
23 |
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Xerox Trap Registration Menu Items ........................................................................ |
24 |
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Single Trap Selection Menu ..................................................................................... |
25 |
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Register All Devices Menu ....................................................................................... |
25 |
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UnRegister Device Selection Menu ........................................................................... |
26 |
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UnRegister All Devices Menu ................................................................................... |
26 |
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Confirming SNMP Trap Registration ......................................................................... |
27 |
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SNMP MIB Browser Menu Item................................................................................ |
28 |
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MIB Loaded During Installation ................................................................................................ |
29 |
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Troubleshooting ................................................................................................................................ |
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30 |
Appendix A – Xerox Installer / |
Un-Installer ........................................................................................ |
32 |
Windows NT/2000/ XP/2003 Installer ....................................................................................... |
32 |
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AIX/Solaris Installer................................................................................................................. |
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33 |
Windows NT/2000/ XP/2003 Uninstaller.................................................................................... |
34 |
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AIX/Solaris Uninstaller ............................................................................................................. |
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34 |
XEROX CENTREWARE® FOR TIVOLI NETVIEW USER GUIDE |
3 |
Introduction
Introduction
This User guide describes the installation and features of Xerox CentreWare® for Tivoli NetView. As an enterprise network management application, Tivoli NetView provides the ability to view and centrally manage network resources. With the addition of the CentreWare® snap-in for Tivoli NetView, this application can additionally provide the status of Xerox devices on the network.
When successfully installed, you will be able to view all of the discovered Xerox network devices under one SmartSet in Tivoli NetView. CentreWare for Tivoli NetView provides full integration with the Event Browser, and the choice to integrate with Tivoli Enterprise Console (TEC).
In addition, CentreWare® for Tivoli NetView enables Tivoli
NetView to:
•Provide the automatic identification of Xerox printers on your network and present them with recognizable icons.
•Provide special status and notifications to Tivoli NetView users about Xerox devices.
•Device status will be enhanced by a rich MIB data set.
•Display standard Tivoli NetView color coding for the Xerox Printer Agent icon.
•Automatically notify the user about Xerox device events and problems through the use of SNMP event traps.
•Launch CentreWare® Internet Services using a standard web browser available via web server in certain Xerox networked devices.
NOTE: this assumes all Xerox networked devices will include an Embedded Web Server.
4 XEROX CENTREWARE® FOR TIVOLI NETVIEW USER GUIDE
How to use this Document
Introduction
This document assumes that you have a working knowledge and familiarity with Tivoli NetView. Only procedures that result from the installation of the CentreWare® for Tivoli NetView snap-in are described.
You may print all or part of this document at any time from your Adobe Acrobat reader by clicking the File menu and then selecting Print. You may then select a single page, a range of pages, or the entire document for printing.
For initial installation
Read and follow this section:
CentreWare® for Tivoli NetView Software
Installation
For day-to-day tasks
Read and follow these sections:
Using CentreWare® for Tivoli NetView
Troubleshooting
XEROX CENTREWARE® FOR TIVOLI NETVIEW USER GUIDE |
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CentreWare for Tivoli NetView Software Installation
Key Benefits and Features
Feature |
Benefits |
Device Discovery |
Provides the automatic identification of Xerox devices on |
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your network and presents them with recognizable icons. |
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Color-Coded Device Status |
Automatically changes the color in the device icon to reflect |
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the device status in the IP map and Xerox printers |
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SmartSet. |
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Access to the device embedded web |
If your device contains an embedded web server |
server, CentreWare® Internet |
(CentreWare® Internet Services), you can easily access it |
Services |
by selecting Server Home Page under the NetView Tools |
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menu WEB Device Mgmt menu Home Page selection. |
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Custom SmartSet for Xerox Devices |
Managing the Xerox devices on your network is made much |
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easier by displaying all the discovered Xerox devices in a |
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single Xerox device SmartSet. |
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SNMP Trap Support |
Provides option for registering with Xerox networked |
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devices for SNMP Traps automatically, without having to |
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configure each device individually. |
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Integration with Tivoli Enterprise |
By following the step-by-step instructions given in this |
Console (TEC) |
document, you can forward printer events to TEC. |
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Integration with Event Browser |
Automate event responses and view events in the Event |
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Browser. |
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Access to Xerox CentreWareWeb ® |
If you’ve configured access to a Xerox CentreWareWeb® |
Server |
server using the Tools->Xerox CWW Server->Server |
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configuration, you can easily launch the server homepage |
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by using the Tools->Xerox CWW Server->Device |
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Launch. |
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6 XEROX CENTREWARE® FOR TIVOLI NETVIEW USER GUIDE
System
Requirements
NT/2000/XP/2003
Hardware Requirements
AIX/Solaris Hardware
Requirements
NT/2000/XP/2003
Software Requirements
Introduction
This solution modifies existing Tivoli NetView files and adds a few small files to your hard disk. The total hardware and software requirements are as follows:
•Pentium PC
•Minimum 64 Megabytes RAM
•Minimum 30 Megabytes Free Hard Disk Space
•IBM PowerPC or equivalent/Sun Sparc
•128 MB memory (256 MB recommended)
•Minimum 30 Megabytes Free Hard Disk Space
•Tivoli NetView version 6.x or 7.x or greater
•Microsoft Windows NT Workstation or Server Version 4.0 SP6 / Windows 2000 SP2/Windows XP SP2/Windows 2003 Server
•NT Scheduler Service installed and running.
•Java Virtual Machine V1.2.2 or later
AIX/Solaris Software
Requirements
•AIX version 4.3.3 Maintenance Level 4330-02
•Sun Solaris 7 or higher with Sun Microsystems recommended patches.
•Tivoli NetView version 6.x or 7.x or greater
•The Common Desktop Environment (CDE) X Windows and OSF/Motif
•Netscape Navigator web browser version 4.6 or later
•Java Virtual Machine V1.2.2 or later
•GCC libraries for your operating system, libgcc- 3.2-solX-sparc-local.gz or later
XEROX CENTREWARE® FOR TIVOLI NETVIEW USER GUIDE |
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CentreWare for Tivoli NetView Software Installation
Before You Start CentreWare® for Tivoli NetView
Connect your device to an active network with appropriate cabling. Ensure the device has a valid, unique IP address.
8 XEROX CENTREWARE® FOR TIVOLI NETVIEW USER GUIDE
CentreWare® for Tivoli NetView Software Installation
Web Installation
Windows
The latest version of CentreWare® for Tivoli NetView is available from the Xerox Website at: http://www.xerox.com
Perform the following steps to install CentreWare® for Tivoli NetView:
NT-XP-2000
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After downloading the file to a temporary folder, double click on the icon to extract the files.
Double click on the file
CW4Tivolix.x.xwin.exe.
The software will begin the installation process. After a few moments, the Install Shield Wizard will load.
Select Next again to begin. The necessary files in
your Tivoli NetView environment will be modified and copied to the selected folder along with any additional files required.
The installation process will take some time to complete. Follow the instructions on your screen.
When the install is complete, start Tivoli NetView.
CentreWare for Tivoli NetView Software Installation
Web Installation |
AIX/Solaris |
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UNIX |
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After downloading the file to a temporary folder. In |
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the terminal window go to the directory containing |
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the install binary "CW4Tivolix.x.x.bin". |
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Execute the binary by using the following command |
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Solaris: ./CW4Tivolix.x.xSol.bin and click enter. AIX: ./CW4Tivolix.x.xAix.bin and click enter.
The software will begin the installation process. After a few moments, the Install Wizard will load.
Then follow the installation screens until installation completion.
After the installation is complete, the machine must be rebooted.
10 XEROX CENTREWARE® FOR TIVOLI NETVIEW USER GUIDE
Tivoli Enterprise Console (TEC) event forwarding configuration
CentreWare for Tivoli NetView Software Installation
The Tivoli Enterprise Console, or TEC, is a separate product for concentrating corporate wide events. It also provides a mechanism for filtering undesired events and categorizing events so that different network administrators will receive the most relevant event messages.
Customization is required of both the NetView process for forwarding the printer events and the Event Server rule base to properly display any new events.
After following the directions in the Tivoli documentation for integration of TME10 NetView and TME10 TEC, complete the following steps.
Netview customization
1 Locate the file xrxsniffer.conf
2 Open this file and locate the entries for –c, -w, and
–o. Note the trap number for each item. Close the file.
3 Locate the file xrx_events.cds
4 Open this file in your text editor. For each CLASS
replace the value for $SPECIFIC= with the corresponding trap number noted above. (-c for Critical, -w for Warning and -o for Other) Save this file but do not close it yet.
5 Locate the file tecad_nv6k.cds
6 Copy the text from the file xrx_events.cds and
Paste it into the file tecad_nv6k.cds just before the IBM_Default_Trap entry. Save and close both files.
7 Close and restart NetView.
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