Xerox CentreWare for HP OpenView Users Guide

Xerox CentreWareTM

for

HP OpenView NNM

Users Guide

Version 3.0

Copyright protection claimed includes all forms and matters of copyright material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

Xerox, CentreWareTM and all Xerox products mentioned in this publication are trademarks of Xerox Corporation ®. Products and trademarks of other companies are also acknowledged.

The “HP Certified application” mark is a trademark of HP and is used by Developer under license. HP is not responsible in any way for and does not warrant the operation of this Developer’s Application.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Xerox Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

Changes are periodically made to this document. Changes, technical inaccuracies and typographical errors will be corrected in subsequent editions. Technical updates will be included in subsequent editions.

Published in the United States of America.

2 Xerox CentreWareTM for HP OpenView NNM User Guide

Introduction
Table of Contents
Table of Contents ..........................................................................................................	3
Introduction....................................................................................................................	5
How to use this Document..................................................................................	6
For initial installation...............................................................................	6
For day-to-day tasks.................................................................................	6
Key Benefits and Features ..................................................................................	7
System Requirements ..........................................................................................	8
2000/XP/2003 Hardware Requirements ..............................................	8
Solaris Hardware Requirements ..........................................................	8
HP-UX Hardware Requirements .........................................................	8
Software Requirements ..................................................................	9
Before You Start CentreWareTM for HP OpenView NNM..............................	10
CentreWareTM for HP OpenView NNM ......................................................................	11
Software Installation ...................................................................................................	11
Web Installation..................................................................................................	11
Using CentreWareTM for HP OpenView NNM ...........................................................	13
The HP OpenView NNM Interface....................................................................	13
Xerox Printers Map .............................................................................................	14
Device Discovery.................................................................................................	14
Xerox Device Icons.............................................................................................	15
Xerox Agent Icon................................................................................................	15
Device Status.......................................................................................................	16
Status Propagation Modification.......................................................................	16
Device Specific Alarms.......................................................................................	17
Menu Items for Xerox Devices .........................................................................	18
Web Browser Menu Item.......................................................................	18
Xerox Trap Registration / UnRegistration Menu Items.........................	19
Single Trap Selection Menu...................................................................	20
Register All Devices Menu....................................................................	20
UnRegister Device Selection Menu.......................................................	21
UnRegister All Devices Menu ...............................................................	21
Confirming SNMP Trap Registration at the Device..............................	22
SNMP MIB Browser Menu Item...........................................................	23
Xerox Usage Counter Menu Items ........................................................	24
Configure Usage Utility Menu Item ......................................................	25
View Report Menu Item ........................................................................	26

3 Xerox CentreWareTM for HP OpenView NNM User Guide

Export Report Menu Item ......................................................................		27
Delete Usage Counter Data Menu Item.................................................		28
Events	.....................................................................................................	29
Parameters..............................................................................................		30
MIBs Loaded During ......................................................................Installation		31
Troubleshooting ...........................................................................................................		32
Appendix A – Xerox ...........................................................Installer / Un-Installer		35
2000/XP/2003 ......................................................................................Installer		35
Solaris / HPUX ......................................................................................Installer		36
2000/XP/2003 .........................................................................	Un - Installer	37
Solaris / HPUX .....................................................................................................		37
Un-Installer..........................................................................................................		37

4 Xerox CentreWareTM for HP OpenView NNM User Guide

Introduction

This User guide describes the installation and features of Xerox CentreWareTM for HP OpenView Network Node Manager. As an enterprise network management application, OpenView provides the ability to view and centrally manage network resources. With the addition of the CentreWareTM snap-in for OpenView NNM, this application can additionally provide the status of Xerox devices on the network.

When successfully installed, you will be able to view all of the discovered Xerox network devices under one map in OpenView NNM.

In addition, CentreWareTM for HP OpenView NNM enables

OpenView NNM to:

•Discover Xerox networked devices with HP OpenView.

•Provide special status and notifications to HP OpenView NNM users about Xerox devices. Device status will be enhanced by a rich MIB data set available via web server in certain Xerox networked devices.

•Display standard OpenView NNM color coding for the Xerox Printer Agent icon.

•Automatically notify the user about Xerox device events and problems through the use of SNMP event traps.

•Install and compiles the Xerox MIB structure.

•Automate trap registration for supported Xerox devices.

•Launch CentreWareTM Internet Services using a standard web browser.

NOTE: This assumes all Xerox networked devices will include an Embedded Web Server.

5 Xerox CentreWareTM for HP OpenView NNM User Guide

How to use this Document

This document assumes that you have a working knowledge and familiarity with HP OpenView NNM. Only procedures that result from installation of the CentreWareTM for HP OpenView NNM snap-in are described in this document.

You may print all or part of this document at any time from your Adobe Acrobat reader by clicking the File menu and then selecting Print. You may then select a single page, a range of pages, or the entire document for printing.

For initial installation

Read and follow this section:

CentreWareTM for HP OpenView NNM Software

Installation

For day-to-day tasks

Read and follow these sections:

Using CentreWareTM for HP OpenView NNM

Troubleshooting

6 Xerox CentreWareTM for HP OpenView NNM User Guide

Key Benefits and Features

Key Benefits and
Features

Feature	Benefits
Device Discovery	Provides the automatic identification of Xerox devices on your
	network and presents them with recognizable icons.

Color-Coded Device Status	Automatically changes the color in the device icon to reflect the
	device status in the Xerox Printers map.

Access to embedded web	If your device contains an embedded web server (CentreWareTM
server (CentreWareTM Internet	Internet Services), you can easily access it by selecting Server
Services)	Home Page under the OpenView Tools menu Web Browser
	selection.

Custom Domain for Xerox	Managing the Xerox devices on your network is made much easier
Devices	by displaying all the discovered Xerox devices in a single domain.

SNMP Trap Support	Provides option for registering with Xerox networked devices for
	SNMP Traps automatically, without having to configure each
	device individually.

Access to Xerox CentreWareTM	If you’ve configured access to a Xerox CentreWareTM Web server
Web Server	using the Tools->Xerox CWW Server-> Server
	Configuration, you can easily launch the server homepage by
	using the Tools->Xerox CWW Server-> CentreWare Web
	Launch.

7 Xerox CentreWareTM for HP OpenView NNM User Guide

Before You Start CentreWareTM for HP OpenView NNM

System

Requirements

This solution modifies existing HP OpenView NNM files and adds a few files to your hard disk. The total hardware requirements are as follows:

2000/XP/2003 Hardware Requirements

•Pentium PC

•Minimum 512 Megabytes RAM

•50 Megabytes Hard Disk Space

Solaris Hardware Requirements

•Sun SPARCstation

•512 MB RAM minimum

•100 MB free disk space

HP-UX Hardware Requirements

•HP 9000 or PA RISC based HP machine

•512 MB RAM minimum

•100 MB free disk space

8 Xerox CentreWareTM for HP OpenView NNM User Guide

Software Requirements

Software

Requirements

2000/XP/2003

The following software must be installed on your PC before installing CentreWareTM for HP OpenView NNM.

•Windows 2000/XP/2003 with latest service pack

•HP OpenView NNM Version 7.0 or later

•Microsoft Internet Explorer 6.0 or later – OR – Netscape Navigator version 6.0 or later.

Solaris

•Solaris (version 6 - 9) with semaphores enabled, and which includes either:

•The Common Desktop Environment (CDE)

•X Windows and OSF/Motif

•HP OpenView NNM Version 7.0 or later

•Netscape Navigator version 6.0 or later

•Common Desktop Environment (CDE) Help library files:

/usr/dt/lib/libDTHelp.so.1 /usr/dt/lib/libDtSvc.so.1

•GCC libraries: libgcc-3.2-solX-sparc-local.gz or later

HP-UX

•HP-UX 11.0, 11i or higher

•CDE common Desktop environment (CDE)

•XWindows and OSF Motif (HP VUE)

•HP OpenView NNM Version 7.0 or later

•Netscape Navigator version 6.0 or later

•Common Desktop Environment (CDE) Help library files: /usr/dt/lib/libDTHelp.1 /usr/dt/lib/libDtSvc.1

9 Xerox CentreWareTM for HP OpenView NNM User Guide

Before You Start CentreWareTM for HP OpenView NNM

Connect your device to an active network with appropriate cabling. Ensure the device has a valid, unique IP address.

10 Xerox CentreWareTM for HP OpenView NNM User Guide

CentreWareTM for HP OpenView NNM Software Installation

Web Installation

NOTE** Make sure that you change the file attribute to executable, before running it.

The latest version of CentreWareTM for HP OpenView NNM is available from the Xerox Website at:

http://www.xerox.com

Perform the following steps to install CentreWareTM for HP OpenView NNM:

2000/XP/2003

1. After downloading the file to a temporary folder, double click on the icon to extract the files.

2. Double click the file

CWare4HPOV<x.x.x>Win.exe

3. The software will begin the installation process. After a few moments, the Install Shield Wizard will load.

4. This software will be installed in the same folder that contains the HP OpenView software. The un-installer will be created in the folder shown in the destination panel. To change the folder, click on the Browser button and select the desired folder, then click Next.

5. Select Next again to begin. The necessary files in your HP OpenView environment will be modified and copied to the selected folder along with any additional files required.

6. The installation process will take some time to complete. Follow the instructions on your screen.

7. When the install is complete, start HP OpenView NNM.

Solaris-HPUX

1. Ensure you are logged in as the root user.

2. After downloading the file to a temporary folder. Browse to folder in File Manager.

3. Double click the file

Solaris: CWare4HPOV<x.x.x>Sol. bin HPUX: CWare4HPOV<x.x.x>HPUX.bin

11 Xerox CentreWareTM for HP OpenView NNM User Guide

Select Next again to begin. The necessary files in your HP OpenView environment will be modified and copied to the selected folder along with any additional files required.

Before You Start CentreWareTM for HP OpenView NNM

4. The software will begin the installation process. After a few moments, the Install Shield Wizard will start.

6. The installation process will take some time to complete. Follow the instructions on your screen.

7. When the install is complete, start HP OpenView NNM.

12 Xerox CentreWareTM for HP OpenView NNM User Guide

+ 25 hidden pages