Xerox CentreWare for HP OpenView Users Guide
Xerox CentreWare
TM
for
HP OpenView NNM
Users Guide
Version 3.0
© 2006 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and
matters of copyright material and information now allowed
by statutory or judicial law or hereinafter granted,
including without limitation, material generated from the
software programs which are displayed on the screen such
as styles, templates, icons, screen displays, looks, etc.
, CentreWare
Xerox
this publication are trademarks of Xerox Corporation
TM
and all Xerox products mentioned in
®.
Products and trademarks of other companies are also
acknowledged.
OpenView is a trademark of HP - All rights reserved.
The “HP Certified application” mark is a trademark of HP
and is used by Developer under license. HP is not
responsible in any way for and does not warrant the
operation of this Developer’s Application.
Copyright © 2006 Hewlett-Packard Development
Company, L.P.
Microsoft and Windows are registered trademarks of
Microsoft Corporation.
Other trademarks and trade names may be used in this
document to refer to either the entities claiming the marks
and names or their products. Xerox Corporation disclaims
any proprietary interest in trademarks and trade names
other than its own.
Changes are periodically made to this document. Changes,
technical inaccuracies and typographical errors will be
corrected in subsequent editions. Technical updates will be
included in subsequent editions.
Published in the United States of America.
2 Xerox CentreWareTM for HP OpenView NNM User Guide
Introduction
Table of Contents
Table of Contents.......................................................................................................... 3
Introduction.................................................................................................................... 5
How to use this Document.................................................................................. 6
For initial installation...............................................................................6
For day-to-day tasks................................................................................. 6
Key Benefits and Features .................................................................................. 7
System Requirements.......................................................................................... 8
2000/XP/2003 Hardware Requirements .............................................. 8
Solaris Hardware Requirements..........................................................8
HP-UX Hardware Requirements ......................................................... 8
Software Requirements .................................................................. 9
Before You Start CentreWareTM for HP OpenView NNM.............................. 10
CentreWareTM for HP OpenView NNM...................................................................... 11
Software Installation................................................................................................... 11
Web Installation..................................................................................................11
Using CentreWareTM for HP OpenView NNM........................................................... 13
The HP OpenView NNM Interface.................................................................... 13
Xerox Printers Map............................................................................................. 14
Device Discovery................................................................................................. 14
Xerox Device Icons.............................................................................................15
Xerox Agent Icon................................................................................................ 15
Device Status....................................................................................................... 16
Status Propagation Modification....................................................................... 16
Device Specific Alarms....................................................................................... 17
Menu Items for Xerox Devices ......................................................................... 18
Web Browser Menu Item.......................................................................18
Xerox Trap Registration / UnRegistration Menu Items......................... 19
Single Trap Selection Menu................................................................... 20
Register All Devices Menu.................................................................... 20
UnRegister Device Selection Menu.......................................................21
UnRegister All Devices Menu............................................................... 21
Confirming SNMP Trap Registration at the Device..............................22
SNMP MIB Browser Menu Item........................................................... 23
Xerox Usage Counter Menu Items ........................................................ 24
Configure Usage Utility Menu Item...................................................... 25
View Report Menu Item ........................................................................ 26
3 Xerox CentreWareTM for HP OpenView NNM User Guide
Export Report Menu Item...................................................................... 27
Delete Usage Counter Data Menu Item................................................. 28
Events..................................................................................................... 29
Parameters.............................................................................................. 30
MIBs Loaded During Installation...................................................................... 31
Troubleshooting........................................................................................................... 32
Appendix A – Xerox Installer / Un-Installer ........................................................... 35
2000/XP/2003 Installer...................................................................................... 35
Solaris / HPUX Installer...................................................................................... 36
2000/XP/2003 Un-Installer......................................................................... 37
Solaris / HPUX..................................................................................................... 37
Un-Installer.......................................................................................................... 37
4 Xerox CentreWareTM for HP OpenView NNM User Guide
Introduction
Introduction
This User guide describes the installation and features of
Xerox CentreWare
Manager. As an enterprise network management application,
OpenView provides the ability to view and centrally manage
network resources. With the addition of the CentreWare
snap-in for OpenView NNM, this application can additionally
provide the status of Xerox devices on the network.
When successfully installed, you will be able to view all of
the discovered Xerox network devices under one map in
OpenView NNM.
In addition, CentreWare
OpenView NNM to:
• Discover Xerox networked devices with HP OpenView.
• Provide special status and notifications to HP OpenView
NNM users about Xerox devices. Device status will be
enhanced by a rich MIB data set available via web server
in certain Xerox networked devices.
• Display standard OpenView NNM color coding for the
Xerox Printer Agent icon.
• Automatically notify the user about Xerox device events
and problems through the use of SNMP event traps.
• Install and compiles the Xerox MIB structure.
• Automate trap registration for supported Xerox devices.
• Launch CentreWare
web browser.
NOTE: This assumes all Xerox networked devices will
include an Embedded Web Server.
TM
for HP OpenView Network Node
TM
for HP OpenView NNM enables
TM
Internet Services using a standard
TM
5 Xerox CentreWareTM for HP OpenView NNM User Guide
How to use this Document
How to use this
Document
This document assumes that you have a working
knowledge and familiarity with HP OpenView NNM. Only
procedures that result from installation of the
CentreWare
described in this document.
You may print all or part of this document at any time
from your Adobe Acrobat reader by clicking the File menu
and then selecting Print. You may then select a single
page, a range of pages, or the entire document for
printing.
TM
for HP OpenView NNM snap-in are
For initial installation
Read and follow this section:
CentreWare
Installation
TM
for HP OpenView NNM Software
For day-to-day tasks
Read and follow these sections:
Using CentreWareTM for HP OpenView NNM
Troubleshooting
6 Xerox CentreWareTM for HP OpenView NNM User Guide
Key Benefits and Features
Key Benefits and
Features
Feature Benefits
Device Discovery Provides the automatic identification of Xerox devices on your
network and presents them with recognizable icons.
Color-Coded Device Status Automatically changes the color in the device icon to reflect the
device status in the Xerox Printers map.
Access to embedded web
server (CentreWareTM Internet
Services)
Custom Domain for Xerox
Devices
SNMP Trap Support Provides option for registering with Xerox networked devices for
Access to Xerox CentreWareTM
Web Server
If your device contains an embedded web server (CentreWareTM
Internet Services), you can easily access it by selecting Server
Home Page under the OpenView Tools menu Web Browser
selection.
Managing the Xerox devices on your network is made much easier
by displaying all the discovered Xerox devices in a single domain.
SNMP Traps automatically, without having to configure each
device individually.
If you’ve configured access to a Xerox CentreWareTM Web server
using the Tools->Xerox CWW Server-> Server
Configuration, you can easily launch the server homepage by
using the Tools->Xerox CWW Server-> CentreWare Web
Launch.
7 Xerox CentreWareTM for HP OpenView NNM User Guide
Before You Start CentreWare
System
Requirements
TM
for HP OpenView NNM
This solution modifies existing HP OpenView NNM files
and adds a few files to your hard disk. The total hardware
requirements are as follows:
2000/XP/2003 Hardware Requirements
• Pentium PC
• Minimum 512 Megabytes RAM
• 50 Megabytes Hard Disk Space
Solaris Hardware Requirements
• Sun SPARCstation
• 512 MB RAM minimum
• 100 MB free disk space
HP-UX Hardware Requirements
• HP 9000 or PA RISC based HP machine
• 512 MB RAM minimum
• 100 MB free disk space
8 Xerox CentreWareTM for HP OpenView NNM User Guide
Software Requirements
Software
Requirements
2000/XP/2003
The following software must be installed on your PC
before installing CentreWare
• Windows 2000/XP/2003 with latest service pack
• HP OpenView NNM Version 7.0 or later
• Microsoft Internet Explorer 6.0 or later – OR –
Netscape Navigator version 6.0 or later.
TM
for HP OpenView NNM.
Solaris
• Solaris (version 6 - 9) with semaphores enabled, and
which includes either:
• The Common Desktop Environment (CDE)
• X Windows and OSF/Motif
• HP OpenView NNM Version 7.0 or later
• Netscape Navigator version 6.0 or later
• Common Desktop Environment (CDE) Help library
files:
/usr/dt/lib/libDTHelp.so.1 /usr/dt/lib/libDtSvc.so.1
• GCC libraries: libgcc-3.2-solX-sparc-local.gz or later
HP-UX
• HP-UX 11.0, 11i or higher
• CDE common Desktop environment (CDE)
• XWindows and OSF Motif (HP VUE)
• HP OpenView NNM Version 7.0 or later
• Netscape Navigator version 6.0 or later
• Common Desktop Environment (CDE) Help library
/usr/dt/lib/libDTHelp.1 /usr/dt/lib/libDtSvc.1
files:
9 Xerox CentreWareTM for HP OpenView NNM User Guide
Before You Start CentreWare
TM
for HP OpenView NNM
Before You Start
CentreWareTM for HP
OpenView NNM
Connect your device to an active network with
appropriate cabling. Ensure the device has a valid, unique
IP address.
10 Xerox CentreWareTM for HP OpenView NNM User Guide
CentreWare
TM
for HP OpenView NNM Software Installation
CentreWareTM for HP OpenView NNM
Software Installation
Web Installation
NOTE** Make sure that you
change the file attribute to
executable, before running it.
The latest version of CentreWareTM for HP OpenView
NNM is available from the Xerox Website at:
http://www.xerox.com
Perform the following steps to install CentreWare
OpenView NNM:
2000/XP/2003
1. After downloading the file to a temporary folder,
double click on the icon to extract the files.
2. Double click the file
CWare4HPOV<x.x.x>Win.exe
The software will begin the installation process. Afte
3.
a few moments, the Install Shield Wizard will load.
4.
This software will be installed in the same folder that
contains the HP OpenView software. The un-installer
will be created in the folder shown in the destination
panel. To change the folder, click on the Browser
button and select the desired folder, then click Next.
5.
Select Next again to begin. The necessary files in
your HP OpenView environment will be modi
copied to the selected folder along with any
additional files required.
6. The installation process will take some time to
comple
. omplete, start HP OpenView
7 When the install is c
NNM.
te. Follow the instructions on your screen.
Solaris-HPUX
1. Ensure you are logged in as the root user.
2.
After downloading the file to a temporary fo
Browse to folder in File Manager.
3. Double click the file
Solaris: CWare4HPOV<x.x.x>Sol. bin
HPUX: CWare4HPOV<x.x.x>HP
TM
for HP
r
fied and
lder.
UX.bin
11 Xerox CentreWare
TM
for HP OpenView NNM User Guide
Before You Start CentreWare
TM
for HP OpenView NNM
4. The software will begin the installation process. After
a few moments, the Install Shield Wizard will start.
5.
Select Next again to begin. The necessary files in
your HP OpenView environment will be modified
copied to the selected folder along with any
additional files required.
6. lation process will take some time to
The instal
complete. Follow the instructions on your screen.
and
7. When the install is complete, start HP OpenView
NNM.
12 Xerox CentreWareTM for HP OpenView NNM User Guide
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