CentreWare DP User Guide
"Your Autopilot to Productive Printer Management "
Vers ion 4.0.2
CENTREWARE DP USER GUIDE ❖ 1
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2 ❖ CENTREWARE DP USER GUIDE
Published in t he United States of America
Contents
Contents
Introdu ction ....... ................. ................ ........................ ......... 4
Key Features and Benefits .................................................. 4
System Requirements ........................................................ 5
Before You Start CentreWare DP ........................................ 6
How to use this Document ................................................. 7
CentreWare DP Software Installation .................................... 8
Microsoft Windows (ALL versions) ...................................... 8
Novell NetWare ........................ ................ ........................ .. 10
Introducti on ................ ................. ................ ................... 10
Printer Install with Setup Wizard ...................................... 11
Advanced Setup (not available with Microsoft's Client for
NetWare Networks) ........................................................ 16
Creating a Fi lter ................... ................ ................. .............. 27
Overview ......................................................................... 27
Procedure ...... ................ ................. ................. ................ 27
Monitoring your Printer ...................................................... 29
Overview ......................................................................... 29
Consumables Status ........................................................ 29
CentreWare DP Troubleshooting ......................................... 30
Symptoms Chart ............................................................. 30
Printer Upg rade ........................ ................ ................. ......... 31
Overview ......................................................................... 31
Procedure ...... ................ ................. ................. ................ 31
Parallel or Serial port Upgrade ......................................... 32
IP Discovery .................... ................. ....................... ............ 33
Overview ......................................................................... 33
Startup Proc ed u r e ............................ ................. .............. 33
Configuration Procedure .................................................. 34
IPX Discovery ..................................................................... 36
Configuration Procedure .................................................. 36
CENTREWARE DP USER GUIDE ❖ 3
Introductio n
Introduction
Xerox CentreWare DP is the easy-to-use printer
management software for Xerox printers.
Thanks to the ease of point-and-click navigation,
administrators will be able to install, connect, and
configure Xerox printers on a n etw ork immediately and
quickly.
Designed specifically for the network administrator, setup
procedures have been simplified and the management of
networked Xerox printers is virtually effortless.
CentreWare DP has Electronic Help available at all tim es
by simply pressing F1 or clicking the Help button.
Key Feat ures and
Benefit s
Features Benefits
Setup Wizard
Advanced Setup
Instant Status
Remote Configuration and
Management
Diagnostics
Printer Upgrades
4 ❖ CENTREWARE DP USER GUIDE
Step-by-step guide to get your printer up on the network quickly.
Want to service multiple fileservers and queues? This will become
your tool of choice.
Advanced Setup is not available whe n using
Microsoft's Client for NetWare Networks.
While CentreWare DP is running, select a printer from the Printers
List to see what that printer is doing right now!
Don’t go to your printer! Most configuration and monitoring
tasks can be done from your workstation.
Troubleshoot from your desk.
If yo ur pr int er is eq uip p ed w ith F las h ROM, yo u ca n upg rad e r ig ht
from CentreWare DP.
Introductio n
System Requirements
The following are minimu m requirements for the
installation of CentreWare DP:
Win dow s 95/98
• 8 Megabytes of RAM(Windows 95)
16 Megabytes of RAM (Windows 98)
• 10 Megabytes of hard disk space available.
• Novell IntranetWare™ Client or Microsoft's Client for
NetW are Networks loaded. (See README for additional
information)
Not all features a re a vail able when usi ng Mic rosoft' s C lie nt for
NetWa re Networks. See sections Printer Install with Setup
Wizard and Advanced Setup.
Windows NT/Windows 2000
• 12 Megabytes of RAM.
• 10 Megabytes of hard disk space available.
• Novell IntranetWare Client or Microsoft's Client for
NetW are Networks loaded. (See README for additional
information)
Not all features a re a vail able when usi ng Mic rosoft' s C lie nt for
NetWa re Networks. See sections Printer Install with Setup
Wizard and Advanced Setup.
CENTREWARE DP USER GUIDE ❖ 5
Introductio n
Before You Start
Cent re Ware DP
For new printers
• Unpack and set up you r printer with all consumables
and optional equipment according to t he instructions
provided with your printer.
• If the printer did not come wi th the network card
installed, install it with the instructions included with
the ca rd.
• T urn on your printer . If your printer supports it, review
the startup page to verify pro per operation.
• Connect your printer to an active network with
appropriate cabling.
For existing prin t er s
• If your printer was not previously networked, add the
network card and appropriate cabling.
6 ❖ CENTREWARE DP USER GUIDE
Introductio n
How to use this
Document
Yo u may print all or part of this docume nt at any time
from your Adob e Acro bat r eader by c lick ing t he File menu
and the selecting Print. You may then select a single
page, a range of pages, or the entire document for
printing.
For initial ins ta l la ti on
Read and follow these sections:
1
“CentreWare DP Software Installation” on page 8
2
“Printer Install with Setup Wizard” on page 11
3
“Advanced Setup (not available with Microsoft's
4
Client for NetWare Networks)” on page 16
printer will service more than one queue or fileserver).
(If your
For day -to-day tasks
Read and follow these sections:
“Monitoring your Printer” on page 29
1
“Creating a Filter” on page 27
2
“Advanced Setup (not available with Microsoft's
3
Client for NetWare Networks)” on page 16
change your printer configuration to service more or
diff erent queues or filese rvers) .
CENTREWARE DP USER GUIDE ❖ 7
(To
CentreWare DP Software Installation
CentreWare DP Software
Installation
Microsoft Windows
(ALL versions)
Load your Printer Management Software CD-ROM.
1
If your PC is set to “Autorun,” a CD Navigator Utility will
2
start. If not, run: CDNAV\SETUP.EXE. Select your
language.
From the CD Navigator on your CD-ROM, select Printer
3
Management Software.
Select Install CentreWare DP.
4
The software will detect your version of Windows and
5
begin the instal lation process.
After a few moments, the Install Shield Wizard will load.
6
A new dialog screen with installation options will appear.
8 ❖ CENTREWARE DP USER GUIDE
Centre Ware D P Soft war e In stalla tion
T o i nstall any of th e software to a directory other than the
7
default location, click the Browse button and sel ect the
directory to which you wish to install. Click Next>.
It is recommended that you print the README file for
8
instructions on loading Novell IntranetWare Client
software if you do not already have it installed or
obtaining the necessary files to utilize Microsoft's Client
for NetWare Networks in Windows 95/98.
To configure your printer to connect to a single fileserver
9
and queue refer to the section in this document entitled
Printer Install with Setup Wizard.
OR
To configure your printer to connect to multiple
10
fileservers and queues refer to the section in this
document entitled Advanced Setup.
Advanced Setup is not a vailable when usi ng Mi cro soft's Client
for NetWare Networks.
To run CentreWare DP, click on Start/Programs/Xerox
11
DocuPrint/CentreWare DP Services.
CENTREWARE DP USER GUIDE ❖ 9
Novell NetWare
Novell NetWare
Introduction
Setup Wizard
Advanced Setup
With CentreWare DP the management of your printer(s)
on a NetWare network is made simple, and all the tools
are in one place!
All you have to do is decide which meth od of setup you
need based on your network environmen t.
This section of the document will describe the following
tools:
A step-by-ste p guide to get your printe r up on
the network quickly connected to a single
queue or one files erver.
Advanced Setup is an intuitive tool for
more complex networ k setups inv olving multiple fileservers or queues.
Advanced Setup is not available when
using Microsoft's Client for NetWare
Networks.
10 ❖ CENTREWARE DP USER GUIDE
Use the proper procedure contained in this section to set
up your printer on the network.
Printer Install with
Novell NetWare
Setup Wizard
Introduction
The Setup Wizard, located under the Print er Me nu of the
Main CentreWare DP Screen, consists of a few short steps
to connect your printer to a Novell fileserver (IPX mode
only) and to attach to a queue quickly.
When you run Setup Wizard, you replace the old configuration
data with the new settings.
Depending on your type of network, select one of the
follow ing two procedur es:
• “
Setup Wizard for Bindery Networks” on page 12
Setup Wiza rd for NDS Netw orks” on page 14
• “
Follow the steps for the appropriate procedure to quickly
set up your device on the network.
CENTREWARE DP USER GUIDE ❖ 11
Novell NetWare
Setup Wizard for Bindery Networks
You must login to a NetWare file server or NDS tree with
SUPERVISOR or ADMIN privileges in order to complete this
procedure.
Click your mouse once on the Setup Wizard button or
1
open the Printer menu and se lect Setup Wizard.
The Setup Wizard W elc ome Screen appears, click Next >.
2
The Select NetWare Server dialog box appears.
3
Click on the Install this device on a Bindery Server
4
option.
Select a Bindery Server from the drop-down list or select a
5
NDS server to that you wish to log into in Bindery Mode
then click Next >.
If prompted, enter a user name and password for the
6
desired server and click Login.
The Name the Device dialog will appear. You may enter a
7
new name for the printer you have selected or keep the
default name. Click Next>.
When the Select Queue dialog appears, you may either
8
select a n exist ing queue o r cre ate a ne w que ue. To create a
new q ueue, click the Create Queue button and enter a
new queue name then click Create Queue again. To select
an ex isting queue, click the Select Queue button and
select a queue from the list. Once you have selected a
queue or crea t ed a new one, click Next >.
12 ❖ CENTREWARE DP USER GUIDE
Novell NetWare
The Confirm Choices dialog will appear and display the
9
new Printer Name and Name of new Queue information
you have supplied. Click Finish.
After a few moments, the Congratulations dialog will
10
appear. Click Close and you will be prompted for a test
page. Review this page and verify that your Primary
Server and Print Server names are the same as those you
chose in Setup Wizard.
Microsoft's Client for NetWare Networks users will not be
prompted for a test page.
Run a test print from a software application and verify the
11
operation.
CENTREWARE DP USER GUIDE ❖ 13
Novell NetWare
Setup Wizard for NDS Networks
You must login to a NetWare or NDS tree with ADMIN
privileges in order to complete this procedure.
Click your mouse once on the Setup Wizard button or
1
open the Printer menu and se lect Setup Wizard.
The Setup Wizard Welcome Screen ap pears, click Next >.
2
The Select NetWare Server dialog box appears.
3
Click on the Install this device on an NDS Tree option.
4
Select the de si red NDS T ree from the list.
5
If prompted, enter a user name and password for the
6
desired Tree and click Login.
14 ❖ CENTREWARE DP USER GUIDE
This is o nly required when using N ovell IntranetWare Client.
The Select Context dialog will appear and the default
7
context for the selected Tree will be displayed. To
configure your printer for this context, click Next >. To
select a different context, click Change Context. Then,
select a new context from the list, click OK, then click
Next >.
A default co ntext will not be displayed for users of Microsoft’s
Client for NetWare Networks. You must type in a valid context
string. No validation is provided.
Novell NetWare
The Name the Dev ice dialog will appear . You may enter a
8
new name for the printer you have selected or keep the
default name.
Click Next >.
When the Select Queue dialog appears, you may either
9
select an existing queue or create a new queue. To create a
new queue, click t h e Creat e Q u eue button. In the Create
Queue dialog, click the Select a volume for the new queue
and enter a new queue name. Th en click Create Queue
again. Once you have selected a queue or created a new
one, click Next >.
This is not available if Microsoft’s Client for NetWare
Network s is installed.
The Confirm Choices dialog will appear and display the
10
new Printer Name and Name of new Queue you have
supplied. Click Finish.
After a few moments, the Congratulations dialog will
11
appear. Click Close and you will be prompted for a test
page. Review this page and verify that your Tree, Context,
and Print Server name are the same as those you chose in
Setup Wizard.
Microsoft's Client for NetWare Networks users will not be
prompted for a test page.
Run a test print from a software application and verify the
12
operation. This will not print a Test Page if Microsoft
Clie nt is in s t alled.
With Microsoft’s Client for NetWare Networks, an
13
administrator needs to use PCONSOLE or NWADM IN to
create/sel ect print server and qu eue, and conf ig ure them.
CENTREWARE DP USER GUIDE ❖ 15
Novell NetWare
Advanced Setup
(not available with
Microsoft's Client for
NetWare Networks)
Introduction
The Advanced Setup option of CentreWare DP gives you a
tool to control how your devices are con figured in your
Novell NetWare network environment. This tool is
necessary for conne cting your device to more tha n o ne
file server or queue.
Advanced Setup may also be used to add or delete Queue
Users and Operators.
Depending on the type of network t o w hich you ar e
installed, select one of the following two procedures:
• Advanced Setup in Bindery Mode
• Advanced Setup for NDS netwo rks
Follow one of these procedures (depending on your
version of NetWare) to quickly configure your device on
the network.
16 ❖ CENTREWARE DP USER GUIDE
Novell NetWare
Advanced Setup in Bindery Mode
(not available with Microsoft's C lient for
NetWare Net works)
You must login to a NetWare file server with SUPERVISOR
privileges in order to complete this procedure.
TO START ADVANCED SETUP
Click onc e on a print serve r in the Pr in te r s List .
1
Click once on the Printer Me nu an d se lect Advan ced
2
Setup.
The P rimar y Server and the Pri nt Serv er Nam e will b e
3
displayed on the upper portion of the Bindery Server TAB.
TO SET OR CHANGE THE PRIMARY SERVER YOUR PR INTER WILL SERVICE
Click once on the Select Primary Server button.
1
CentreWare DP will scan your network and present you
2
with a list of the fil ese rvers present .
Sele ct a fileser ver fro m the list or type a name and click
3
OK.
CENTREWARE DP USER GUIDE ❖ 17
Novell NetWare
TO CREATE OR ADD A PRINT SERVER
Click the Create Print Server button.
1
CentreWare DP will scan your network and present you
2
with a list of the fil ese rvers present .
Sele ct a fileser ver fro m the list or type a name and click
3
OK.
Repe a t these steps for each server you wa nt to add .
4
You may choose a print server already defined from the
drop-down list and make edited changes to help you with
naming conventions.
TO MANAGE A PRINT SERVER
Select a primary server and click Manage Print Server.
USER TAB
To ADD a user to the print server, click the
user name in the Available Users list then
click Add>>.
18 ❖ CENTREWARE DP USER GUIDE
To REMOV E a user from the print server,
click the name in the Assigned Users list
then click <<M ove .
OPERATOR TAB
To ADD an operator to the print server,
click the user name i n the Available Users
list then click Add>>.
To REMOV E an operator from the print
server, click the nam e in the Assigned
Users list then click <<Move.
Novell NetWare
TO NOTIFY A USER (IF SUPPORTED BY YOUR PRINTER)
Click the Notify List button. The Notify dialog box
1
appears.
Highlight a user na me in th e Available Users list and click
2
Add>>. The user name appears in the Notify Users list.
Click the Interval button. The Notify Interval dialog box
3
appears.
Set the notify intervals and click OK.
4
TO CREATE A NEW QUEUE
Select a file server from the available file server list by
1
clicking on the down arrow.
Click once on the Create a Queue button.
2
Enter t he desired name f o r t he new qu eue and click OK.
3
T O ADD A QUEUE TO BE SERVICED
Select a fi le ser ver from the Available list by clicking on
1
down arrow.
Click th e do wn a rr o w a t t h e right of the Available queues
2
list.
Select a queue that you wish to have serviced by the
3
selected printer.
Click the Attach Queue button.
4
Check t he Queues serviced by print server list and ve rify
5
that your queue has been added.
Repe a t these st eps for each que ue you want to a dd.
6
CENTREWARE DP USER GUIDE ❖ 19
Novell NetWare
T O DELETE A QUEUE
Click the down arrow on the available queue list and
1
select the queue to be deleted.
Click once on the Delete Queue button.
2
Click YES to confirm the delete.
3
T O MANAGE AN EXISTING QUEUE
Select a queue from the Queues serviced by print server
list and click Manage Queue.
USER TAB
To ADD a user to the queue, click the user
name in the Available Users list then click
Add>>.
To REMOVE a user from the queue, click
the name in the A ssi gned Users list the n
click <<Move.
OPERATOR TAB
T o ADD an oper ator to the queue, click the
user name in the Available Users list then
click Add>>.
To REMOVE an operator from the queue,
click the name in the Q ue ue Users list
then click <<M ove .
When you have finished with queue management click
OK.
You may want to print a test page to verify the queue.
Click the Test Print button to print the page.
TO DETACH AN EXISTING QUEUE
Select a queue from the Queue Services by printer list.
1
Click the Detach Queue button and confirm the
2
selection.
When you have finished click OK.
3
20 ❖ CENTREWARE DP USER GUIDE
Novell NetWare
Advanced Setup for NDS (NetWare Directory
Services)
(not availabl e with Microsof t ' s
Client for NetWare Networks)
You must login to a NetWare or NDS tree with ADMIN
privileges in order to complete this procedure. This feature is
available only if Novell In tr anetWare Client is inst alled.
TO START ADVANCED SETUP
Click onc e on a print serve r in the Pr in te r s List .
1
Click once on the Printer Menu and select Advanced
2
Setup.
Click on NDS TAB in upper left corner to set up in NDS
3
Mode.
The ND S T re e, the Current Con text, and the Print Server
4
Name will b e displayed in the upper por tion of the ND S
Server TAB.
TO CHANGE THE NDS TREE
Click on the Select Tree button.
1
CentreWare DP will scan your network and present you
2
with a list of the fil ese rvers present .
Sele c t a Tree from th e list an d enter a passwo rd if
3
prompted, then click OK.
CENTREWARE DP USER GUIDE ❖ 21
Novell NetWare
TO CHANGE THE NDS CONTEXT
Click once on the Select Context button.
1
Select a new Context from the list then click OK.
2
TO CHANGE THE PRINT SERVER
Click once on the Create Print Server button.
1
Select th e de sire d Print Server or type in a new name, and
2
click OK.
If prompted, select the desired volume from the list
3
T O ADD A QUEUE TO BE SERVICED
Select the printer object under Print Layout box.
1
Click the Manage Printer button
2
22 ❖ CENTREWARE DP USER GUIDE
Select the Qu e u e Tab.
3
Highl ight th e queue.
4
Click the Add>> button, then click OK.
5
Check the Print Layout Box to verify that your queue has
6
been added.
TO CREATE A NEW QUEUE
Select the queue objec t in the prin t layout box.
1
Click on the Manage Queue butto n.
2
Select the Create Queue ta b.
3
Select a volume from the list.
4
Enter the name of the new queue.
5
Click the Create Queue button.
6
T O DELETE A QUEUE
Select the queue objec t in the prin t layout box.
1
Click on the Manage Queue butto n.
2
Select the Delete Queue tab.
3
Novell NetWare
Select the queue you wish delete from the list.
4
Click the Delete button.
5
Click YES to confirm the delete.
6
CENTREWARE DP USER GUIDE ❖ 23
Novell NetWare
T O MANAGE AN EXISTING QUEUE
Select a queue from the Queues serviced by print server
list and click Manage Queue.
USER TAB
To ADD a user to the queue, click the user
name in the Available Users list then click
Add>>.
To REMOVE a user from the queue, click
the name in the A ssi gned Users list the n
click <<Move.
OPERATOR TAB
T o ADD an oper ator to the queue, click the
user name in the Available Users list then
click Add>>.
To REMOVE an operator from the queue,
click the name in the Q ue ue Users list
then click <<M ove .
24 ❖ CENTREWARE DP USER GUIDE
When you have finished with queue management click
OK.
You may want to print a test page to verify the queue.
Click the Test Print button to print the page.
Once you ha ve finished with queue mana gement click
OK.
Novell NetWare
TO MANAGE A PRINTER
Select the Printer object in the Print Layou t box.. Click
the Manage Printer button. The Printer Manager dialog
appears. The dialog contains two TABS: Queue and
Notify.
QUEUE
•The Queue tab let s th e user assi gn an y of the A vailable
Queues to the selected printer. It has two lists
Available and Assign ed. The Add>> button can be
used to add any queue to Assigned Queues list. The
<<Move button can be used to remove already
assigned queues.
NOTIFY
•The Notify tab lets you assign any user/group to the
Notify Users list. The users thus added receive
notification messages from the printer (If supported by
your printer) Users can use the Add>> or <<Move
buttons to ass ign/remov e any of the Available users .
• T o assign an interval for notification for a selected user
in the Notify Users list, click the Interval button. The
Notify Interval dialog appears. Specify the First and
Next notification here.
CENTREWARE DP USER GUIDE ❖ 25
Novell NetWare
TO MANAGE A PRINT SERVER
Select the Print Server in the Print Layout box.. Click the
Manage Print Server button. The Print Serve r Manager
dialog appears. The dialog co ntains three TABS: Users,
Operators and Printer.
USER
•The User Tab lets you assign a user to a Print Server. .
It has two lists Available Users and Assigned Users.
The Add>> but to n can be used to add any user to t he
Assigned Users list. The <<Move button can be used
to remove already assigned users.
OPERATORS
•The Operator Tab lets you assign a user to a Print
Server. . It has two lists Available Users and Assigned
Operators. The Add>> button can be us ed to add any
user to the Assigned Operators list. The <<Move
button can be used to remo ve already assigned
operators.
PRINTER
26 ❖ CENTREWARE DP USER GUIDE
•The Printer Tab lets you assign a pr inter to a Print
Server. . It has two lists Available Printers and
Assigned Printers. The Add>> button can be used to
add any printe r to the Assigned Printers list. The
<<Move button c an be used to remove already
assigned printers.
Creating a Filte r
Crea ting a Fil ter
Overview
Proce dure
A filter is used to specify the selection of printers
displayed in the Printers List. You can use a filter t o
specify a name or model of printer(s) you wish to monitor
or configur e.
On the CentreWare DP main screen, from the View menu
1
select the Filter entry.
The Filters dialog box will open. Be sure the Enable
2
check box is selected and Click once in the Title text
entry field.
Enter a name you have chosen for your filter. Use a name
3
which has meaning to you and will allow you to quickly
choose it later.
Select an option from the Type: area. Click All to display
4
all types of printers on the network, or Specify to display
certain model(s). On ce Specify ha s been s elect ed, pick
the desired printer type from the list displayed. This will
set the filter to show only the printer types you wish to
see.
CENTREWARE DP USER GUIDE ❖ 27
Creating a Filter
Select an option from the Name: area, select the All
5
button to display any named printers, or select Contains:
and then enter a name in the text box to use to search for
printers.
Select an option from the Status: area. Select Configured
6
to display printers that have already been configured, or
select Not Configured to only display printers that are
not yet configured.
Not all printers supported by CentreWare DP can return t heir
Configu r ed or Not Configured status. If this type of printer
is not excluded in Name: or Type: area, both con figured and
unconf igured printers of this type will be display ed.
When finished, click once on OK to save the changes and
7
exit.
28 ❖ CENTREWARE DP USER GUIDE
Monitoring your Printer
Monito ring your Pr inter
Overview
Consumabl e s Status
Yo u may from time to time want to ch eck the status of
your printer(s) to plan for consumables replacement
during off-peak usage times. To do this, follow the
procedures below.
CentreWare DP supports a wide variety of monochrome
and color printers. Each of t he s e prin te rs may have a
different set of consumables TABs. The steps below will
enable you to choose which consumable TAB to monitor.
This is not available for printers attached to the network with
a Xerox External Ethernet Adapter.
Start CentreWare DP from you r workstation
1
Select the device you wish to mon i to r from the Printers
2
List.
Click once on Maintenance button on the Toolbar OR
3
select the Diagnostics menu and then choose Printer
Maintenance.
Select the TAB you wish to view for the status of that
4
consumable.
CENTREWARE DP USER GUIDE ❖ 29
CentreWare DP Troubleshooting
CentreWare DP Troubleshoot ing
Symptom s Chart
Symptoms Possible Causes
No printers appear in the Printers List. • Workstation has incorrect client software loaded.
• Workstation not connected to network.
• Workstation incorrectly cabled to network.
• IPX pr ot ocol not e n a b l e d on wo r k station or network.
• Workstation may be connected to different network segment
than printers.
• Filter not correctly defined.
Printers appear in the Printers List but
the desired printer does not.
• Printer turned off.
• IPX pr ot ocol not e na b led on des i red pri n t e r.
• Desired printer not connected to network.
• Desired printer incorrectly cabled to network.
• Refresh button not clicked to update Printers List.
• Printer may have been connected to dif ferent network segment
than workstation an d SAP i s blo ck e d bet we en segments. See
“IPX Discovery” on page 36
• Filter not correctly defined.
When selected, printer returns
“unable to communicate” error.
More printers visible in Printers List
than expected.
No Status bar at bot tom of window. • Status Bar not en a bl e d un der View menu.
No Tool Bar buttons. • Tool Bar not enabled under View menu.
• CentreWare DP is not receiving status information from the
selected printer.
• Filter not correctly defined.
• Filter not Enabled.
30 ❖ CENTREWARE DP USER GUIDE
Printer Upgrade
Printer U pgra de
Overview
Proce d ure
Many of the printers which CentreWare DP supports are
equipped with Flash ROM on the Main Cont roller card
and/or the Network Interface Car d.
Flash ROM enable s you to upgrad e the “fi rmware ” of your
printer without having to physically remove and replace
the ROMs.
Yo u should consult your printer documentatio n to
determine if your printer is equipped with Flash ROM and
on which card. Also, some printer model supported by
CentreWare DP may require the upgrade printer function
only be performed while connected to the serial or
parallel port of the printer.
CentreWare DP makes the upgrade process easy. Follow
the procedur e below to quickly update your p r inter
software.
This procedure re q uires special upgrade file(s ) for each
type of printer. You may obtain these files either from the
Xerox Web Site (www.xerox.com), or on a floppy disk.
Obtain the upgrade file for your print er, copy it to a
workstation hard drive, and record t he path (drive and
directory) to which it was copied.
In Step 3 below, if the Upgrade Printer entry is not enabled
(grayed-out) the selected printer requires direct connection
(serial or parallel port) to be upgraded or is not equipped with
Flash ROM
Start CentreWare DP from you r workstation.
1
Select the desired printer or External Ethernet Adapter
2
Select the Tools menu.
3
CENTREWARE DP USER GUIDE ❖ 31
Printer U pgr ade
Select the Upgrade Printer or the Upgrade Network
4
Interface.
The Upgrade Printer process will start and request the
5
path and name of the upgrade file. Enter the path of the
upgrade file and click OK.
CentreWare DP will copy the file to the printer. Once the
6
upgrade has been completed, the printer will reset.
Repeat this procedure if you are upgrading both the Main
7
Cont ro ller and the Netw o rk Interface C a rd firmw a re.
Parallel or Serial po rt
Upgrade
At the CentreWare DP Main Screen click the Tools menu.
1
From that menu select Client Setup.
2
At the Client Setup dialog, select the desired printer
3
model.
Select the parallel or serial port of the printer you wish to
4
upgrade.
Click OK.
5
At the Main Screen, select the parallel or serial printer
6
from the Printers lis t.
Select the Tools menu again and from that menu, select
7
Upgrade Printer.
The Upgrade Printer process will start and request the
8
path and name of the upgrade file. Enter the path of the
upgrade file and click OK
CentreWare DP will copy the file to the printer. Once the
9
upgrade has been completed, the printer will reset.
32 ❖ CENTREWARE DP USER GUIDE
IP Discovery
IP Discovery
Overview
Startup Proce dure
In addition to being a quick way to setup and monitor
your printer on a NetWare network, CentreWare DP has
the ability to monitor printers on a network utilizing the
TCP/IP protocol. This feature is especially important on
mixed networks or Intranets where TCP/IP may be used in
conjunction with other protocols.
IP discovery is not available on systems running Windows
3.11
Start C entreWare DP on a wo rkstation .
1
Select the IP radio button located below the Printers List.
2
CentreWare DP will scan the local subnet of your network
3
for printers with a TCP/I P a ddress.
When the sc a n h a s comp leted, any Cen t reWare DP
4
supported printer on your subnet will be displayed in the
printers lis t.
To test, select a printer and CentreWare DP will
5
communicate with that printer and update the status
window graphic to indicate the printer being monitored.
Select the Diagnostics menu. From this menu select the
6
Printer Maintenance entry.
A new dialog will ope n containing cons u m a ble (T o ne r,
7
Developer) information for the selected printer.
Any supported printer on your subnet can be accessed
8
using this procedure. To expand printer discovery to
other subnets or to limit it to specific printers, s
section entitled Configuration Procedure
CENTREWARE DP USER GUIDE ❖ 33
.
ee the
IP Disco very
Configuration
Procedure
If your network is connected directly to the Internet or a WAN,
use caution when setting the Subnet Mask parameter.
Start C entreWare DP on a wo rkstation .
1
Select the IP radio button located below the Printers List.
2
CentreWare DP will scan the local subnet of your network
3
for printers with a TCP/I P a ddress.
When the sc a n h a s comp leted, any Cen t reWare DP
4
supported printer on your subnet will be displayed in the
printers lis t.
Select the Tools menu. From this menu select the IP
5
Discovery entry.
34 ❖ CENTREWARE DP USER GUIDE
TCP/IP discovery outside your subnet can be enabled by
6
when you set th ese parameters:
• Subnet Mask - A fixed value that sets a range of TCP/IP
addresses to search.
• Subnet Addresses - Sets a range of subnets to search. A
Subnet address may be any address within the subnet.
Information on one or more specific printers may be
7
discovered b y use of this parameter:
• IP Addresses - Sets a list of specific TCP/IP addresses to
search.
Plan your sea rch strategy based on the r el at ive locations
8
of your printers and make the appropriate changes.
It may be necessary to change these parameters as printers
9
are added or moved on the network.
Once these parameters are set, you can choose a device
10
from the Printers List and monitor or verify it's hardware
configuration.
IP Discovery
CENTREWARE DP USER GUIDE ❖ 35
IPX Discover y
IPX Discovery
Configuration
Procedure
CentreWare DP has the capability of inst alling and
monitoring printers in IPX mode that are on a separate
subnet wher e th e SAP tr a f fic i s bloc k e d . Use th e following
procedure to setup manual discovery.
Before you begin, print a Configuration Sheet at your printer
and note the Ethernet Hardware Address and NetWare
Network Number.
Start C entreWare DP on a wo rkstation .
1
CentreWare DP will scan the local subnet of your network
2
for printers.
36 ❖ CENTREWARE DP USER GUIDE
When the sc a n h a s comp leted, any Cen t reWare DP
3
supported printers on your subnet will be displayed in the
printer list.
Select the Tools menu. From this menu select the Add
4
IPX Printer entry.
IPX Discov ery
In the box, type in the NetWare Network Number
5
followed by a d ash, then the Ethernet Ha rdware Address
for your printer.
For Example:
0001AB6-00:00:AA:79:05:DC
Click Add.
6
Click OK.
7
At the main CentreWare DP window, click Refresh. Your
8
printer should now appear in the printer list.
Once these parameters are set, you can choose a device
9
from the Printer List. You can now monitor or verify the
hardware configuration of this device.
CENTREWARE DP USER GUIDE ❖ 37
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