Xerox C9000V_DTM User Manual
VERSION 1.0
CTOBER 2018
O
702P05390
Xerox
®
VersaLink
Color Printer
User Guide
®
C8000/C9000
©2018 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, VersaLink®, FreeFlow®, SMARTsend®,
Scan to PC Desktop
ble Interface Platform
®
, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, Xerox Extensi-
®
, Global Print Driver®, and Mobile Express Driver®are trademarks of Xerox Corporation in the
United States and / or other countries.
®
Adobe
PostScript
Apple
Mac OS
Google Cloud Print
, Adobe PDF logo, Adobe®Reader®, Adobe®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
®
are trademarks or registered trademarks of Adobe Systems, Inc.
®
, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint Logo®, Mac®,
®
, and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
™
web printing service, Gmail™webmail service, and Android™mobile technology platform are
trademarks of Google, Inc.
®
HP-GL
, HP-UX®, and PCL®are registered trademarks of Hewlett-Packard Corporation in the United States and/or
other countries.
®
IBM
and AIX®are registered trademarks of International Business Machines Corporation in the United States and/or
other countries.
McAfee
®
, ePolicy Orchestrator®, and McAfee ePO™are trademarks or registered trademarks of McAfee, Inc. in the
United States and other countries.
Microsoft
®
, Windows Vista®, Windows®, Windows Server®, and OneDrive®are registered trademarks of Microsoft Cor-
poration in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
®
Novell
, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks or registered trade-
marks of Novell, Inc. in the United States and other countries.
PANTONE
SGI
®
and other Pantone, Inc. trademarks are the property of Pantone, Inc.
®
and IRIX®are registered trademarks of Silicon Graphics International Corp. or its subsidiaries in the United States
and/or other countries.
Sun, Sun Microsystems, and Solaris are trademarks or registered trademarks of Oracle and/or its affiliates in the United
States and other countries.
®
UNIX
is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
Wi-Fi CERTIFIED Wi-Fi Direct
®
is a trademark of the Wi-Fi Alliance.
1 Safety .......................................................................................................................................... 9
Notices and Safety................................................................................................................. 10
Electrical Safety ..................................................................................................................... 11
General Guidelines ........................................................................................................... 11
Power Cord ...................................................................................................................... 11
Emergency Power Off....................................................................................................... 12
Operational Safety................................................................................................................. 13
Operational Guidelines..................................................................................................... 13
Ozone Release ................................................................................................................. 13
Printer Location ............................................................................................................... 13
Printer Supplies ................................................................................................................ 14
Maintenance Safety............................................................................................................... 15
Printer Symbols...................................................................................................................... 16
Environmental, Health, and Safety Contact Information ........................................................ 18
2 Getting Started........................................................................................................................19
Parts of the Printer................................................................................................................. 20
Front View ....................................................................................................................... 20
Internal Parts................................................................................................................... 20
Rear View ........................................................................................................................ 21
Paper Tray Options .......................................................................................................... 21
Finishing Options ............................................................................................................. 22
Control Panel ................................................................................................................... 23
Power Options........................................................................................................................ 25
Power Saver ..................................................................................................................... 25
Entering and Exiting Sleep Mode and Low-Power Mode.................................................... 25
Powering On the Printer ................................................................................................... 26
Powering Off the Printer................................................................................................... 27
Accessing the Printer.............................................................................................................. 28
Logging In ....................................................................................................................... 28
Convenience Authentication ............................................................................................ 28
Introduction to Apps.............................................................................................................. 29
Information Pages................................................................................................................. 30
Printing Information Pages .............................................................................................. 30
Configuration Report ....................................................................................................... 31
The Embedded Web Server .................................................................................................... 32
Accessing the Embedded Web Server ............................................................................... 32
Finding the IP Address of Your Printer .............................................................................. 32
Downloading the Configuration Report from the Embedded Web Server .......................... 33
Installation and Setup ........................................................................................................... 34
Installation and Setup Overview ...................................................................................... 34
Selecting a Location for the Printer .................................................................................. 34
Removing and Replacing the Rear Access Cover ............................................................... 34
Connecting the Printer ........................................................................................................... 36
Selecting a Connection Method ....................................................................................... 36
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Connecting to a Computer Using a USB Cable ................................................................. 36
Connecting to a Wired Network ....................................................................................... 37
Connecting to a Wireless Network.................................................................................... 38
Initial Printer Setup.......................................................................................................... 44
Configuring AirPrint ......................................................................................................... 45
Configuring Google Cloud Print........................................................................................ 45
Installing the Software .......................................................................................................... 47
Operating System Requirements ...................................................................................... 47
Installing the Print Drivers for a Windows Network Printer ................................................ 47
Installing the Print Driver by Specifying the IP Address for Windows 10............................ 48
Installing the Print Drivers for a Windows USB Printer ...................................................... 48
Installing the Printer as a Web Service on Devices ............................................................ 49
Installing the Drivers and Utilities for Macintosh OS X...................................................... 49
Installing Drivers and Utilities for UNIX and Linux ............................................................ 51
More Information .................................................................................................................. 52
3 Customize and Personalize...................................................................................................53
Customize and Personalize Overview ...................................................................................... 54
Customizing or Personalizing the Home Screen ...................................................................... 55
Hiding or Showing an App on the Home Screen ............................................................... 55
Rearranging Apps on the Home Screen ............................................................................ 55
Customizing or Personalizing the Apps ................................................................................... 56
Customizing or Personalizing the Feature List................................................................... 56
Saving Presets.................................................................................................................. 56
Removing App Customization using the Control Panel...................................................... 57
Customizing App Default Settings .................................................................................... 57
4 Xerox®Apps.............................................................................................................................59
Xerox®App Gallery ................................................................................................................ 60
®
Xerox
Creating a Xerox
Logging into your Xerox
Installing or Updating an App from the Xerox
Logging out of your App Gallery Account ......................................................................... 62
Device ................................................................................................................................... 63
Device Overview............................................................................................................... 63
Supply Status................................................................................................................... 64
Billing and Usage Counters .............................................................................................. 65
Remote Services............................................................................................................... 65
Jobs....................................................................................................................................... 66
Jobs Overview .................................................................................................................. 66
Managing Jobs ................................................................................................................ 66
Managing Special Job Types ............................................................................................ 67
Managing Jobs Using the Embedded Web Server............................................................. 69
Print from USB ....................................................................................................................... 71
Print from USB Overview .................................................................................................. 71
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App Gallery Overview ........................................................................................... 60
®
App Gallery Account............................................................................ 60
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App Gallery Account................................................................. 61
®
App Gallery ............................................. 61
Printing from a USB Flash Drive ....................................................................................... 71
Printing from a USB Flash Drive Already Inserted in the Printer ........................................ 72
@PrintByXerox....................................................................................................................... 73
@PrintByXerox Overview .................................................................................................. 73
Printing with the @PrintByXerox App................................................................................ 73
5 Printing......................................................................................................................................75
Printing Overview................................................................................................................... 76
Selecting Printing Options ...................................................................................................... 77
Print Driver Help............................................................................................................... 77
Windows Printing Options ................................................................................................ 78
Macintosh Printing Options.............................................................................................. 81
UNIX and Linux Printing .................................................................................................. 82
Mobile Printing Options ................................................................................................... 84
Print Jobs............................................................................................................................... 86
Managing Print Jobs ........................................................................................................ 86
Printing Special Job Types ................................................................................................ 87
Printing Features.................................................................................................................... 91
Selecting Paper Options for Printing ................................................................................. 91
Printing on Both Sides of the Paper.................................................................................. 91
Xerox Black and White ..................................................................................................... 92
Print Quality..................................................................................................................... 92
Image Options................................................................................................................. 92
Printing Multiple Pages to a Single Sheet ......................................................................... 93
Printing Booklets.............................................................................................................. 94
Using Special Pages......................................................................................................... 94
Printing Annotations for Windows.................................................................................... 96
Printing Watermarks for Windows .................................................................................... 97
Orientation ...................................................................................................................... 98
Advanced Printing Options............................................................................................... 99
Job Notification for Windows ........................................................................................... 99
Using Custom Paper Sizes .................................................................................................... 100
Printing on Custom Paper Sizes ...................................................................................... 100
Defining Custom Paper Sizes.......................................................................................... 100
6 Paper and Media ................................................................................................................. 103
Paper and Media Overview................................................................................................... 104
Supported Paper .................................................................................................................. 105
Ordering Paper............................................................................................................... 105
General Paper Loading Guidelines.................................................................................. 105
Paper That Can Damage Your Printer............................................................................. 105
Paper Storage Guidelines ............................................................................................... 106
Supported Paper Types and Weights .............................................................................. 106
Supported Standard Paper Sizes..................................................................................... 108
Supported Standard Paper Sizes for Automatic 2-Sided Printing ..................................... 110
Supported Paper Types and Weights for Automatic 2-Sided Printing............................... 110
Supported Custom Paper Sizes....................................................................................... 111
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Configuring Tray Settings..................................................................................................... 112
Configuring Trays 3 and 4 of the Tandem Tray Module .................................................. 112
Configuring Tray 6 ......................................................................................................... 113
Loading Paper...................................................................................................................... 116
Loading Paper in Trays 1–4 ............................................................................................ 116
Loading Paper in Trays 3 and 4 of the Tandem Tray Module........................................... 119
Loading Paper in the Bypass Tray................................................................................... 121
Loading Paper in Tray 6 ................................................................................................. 125
Printing on Special Paper ..................................................................................................... 127
Envelopes ...................................................................................................................... 127
Labels............................................................................................................................ 131
Banner Paper ................................................................................................................. 136
7 Maintenance ........................................................................................................................ 139
General Precautions ............................................................................................................. 140
Cleaning the Printer............................................................................................................. 141
Cleaning the Exterior ..................................................................................................... 141
Cleaning the Interior...................................................................................................... 141
Adjustments and Maintenance Procedures........................................................................... 147
Color Calibration............................................................................................................ 147
Color Registration .......................................................................................................... 151
Adjusting Paper Registration.......................................................................................... 152
Transfer Voltage Adjustment.......................................................................................... 154
Supplies ............................................................................................................................... 155
Consumables ................................................................................................................. 155
Routine Maintenance Items........................................................................................... 155
Ordering Supplies........................................................................................................... 171
Toner Cartridges ............................................................................................................ 172
Recycling Supplies.......................................................................................................... 172
Managing the Printer........................................................................................................... 173
Viewing the Meter Reading............................................................................................ 173
Printing the Billing Summary Report............................................................................... 173
Moving the Printer ............................................................................................................... 174
8 Troubleshooting ................................................................................................................... 175
General Troubleshooting...................................................................................................... 176
Printer Does Not Power On............................................................................................. 176
Printer Resets or Powers Off Frequently .......................................................................... 176
Printer Does Not Print .................................................................................................... 177
Printing Takes Too Long ................................................................................................. 178
Document Prints from Wrong Tray ................................................................................. 179
Automatic 2-Sided Printing Problems ............................................................................. 179
Printer is Making Unusual Noises ................................................................................... 179
Condensation Has Formed Inside the Printer.................................................................. 179
Paper Jams .......................................................................................................................... 181
Locating Paper Jams ...................................................................................................... 181
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Minimizing Paper Jams .................................................................................................. 181
Clearing Paper Jams ...................................................................................................... 183
Troubleshooting Paper Jams .......................................................................................... 192
Clearing Finisher Jams ......................................................................................................... 195
Clearing Jams in the Office Finisher LX........................................................................... 195
Clearing Jams in the Business Ready Finisher ................................................................. 197
Clearing Staple Jams............................................................................................................ 204
Clearing Staple Jams in the Office Finisher LX ................................................................ 204
Clearing Booklet Staple Jams in the Office Finisher LX.................................................... 207
Clearing Main Staple Jams in the Business Ready Finisher.............................................. 209
Clearing Staple Jams in the Booklet Maker of the Business Ready Finisher ..................... 211
Clearing Hole Punch Jams .................................................................................................... 215
Clearing Hole Punch Jams in Office Finisher LX .............................................................. 215
Print-Quality Problems.......................................................................................................... 216
Controlling Print Quality................................................................................................. 216
Paper and Media............................................................................................................ 216
Solving Print-Quality Problems ....................................................................................... 217
Getting Help ........................................................................................................................ 223
Viewing Warning Messages on the Control Panel ........................................................... 223
Viewing Current Errors on the Control Panel................................................................... 223
Using the Integrated Troubleshooting Tools................................................................... 223
Online Support Assistant................................................................................................ 223
More Information about Your Printer ............................................................................. 224
A Specifications........................................................................................................................ 225
Printer Configurations and Options ...................................................................................... 226
Available Configurations................................................................................................ 226
Standard Features.......................................................................................................... 226
Options and Upgrades................................................................................................... 227
Physical Specifications ......................................................................................................... 229
Weights and Dimensions................................................................................................ 229
Total Space Requirements.............................................................................................. 231
Environmental Specifications ............................................................................................... 235
Temperature .................................................................................................................. 235
Relative Humidity .......................................................................................................... 235
Elevation ....................................................................................................................... 235
Electrical Specifications........................................................................................................ 236
Power Consumption....................................................................................................... 236
Power Supply Voltage and Frequency............................................................................. 236
ENERGY STAR Qualified Product..................................................................................... 236
Recycling Supplies.......................................................................................................... 237
Performance Specifications .................................................................................................. 238
Print Speed .................................................................................................................... 238
B Regulatory Information...................................................................................................... 241
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Basic Regulations................................................................................................................. 242
Regulatory Information for 2.4-GHz and 5-GHz Wireless Network Adapters.................... 242
United States FCC Regulations....................................................................................... 242
Canada.......................................................................................................................... 243
Certifications in Europe.................................................................................................. 243
Eurasian Economic Community Certification .................................................................. 246
Germany........................................................................................................................ 246
Turkey RoHS Regulation ................................................................................................. 246
Safety Certification.............................................................................................................. 247
Material Safety Data Sheets ................................................................................................ 248
C Recycling and Disposal ....................................................................................................... 249
All Countries ........................................................................................................................ 250
North America ..................................................................................................................... 251
European Union................................................................................................................... 252
Domestic/Household Environment ................................................................................. 252
Professional/Business Environment................................................................................. 252
Collection and Disposal of Equipment and Batteries....................................................... 253
Battery Symbol Note...................................................................................................... 253
Battery Removal ............................................................................................................ 253
Other Countries.................................................................................................................... 254
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Safety
This chapter contains:
• Notices and Safety..................................................................................................................... 10
• Electrical Safety ......................................................................................................................... 11
• Operational Safety..................................................................................................................... 13
• Maintenance Safety................................................................................................................... 15
• Printer Symbols .......................................................................................................................... 16
• Environmental, Health, and Safety Contact Information............................................................. 18
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.
Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
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Safety
Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
materials only.
®
printer and supplies are designed and tested to meet strict safety requirements. These
Note: Unauthorized alterations, which can include the addition of new functions or connection
of external devices, can affect the product certification. For more information, contact your
Xerox representative.
®
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Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
Electrical Safety
GGeenneerraall GGuuiiddeelliinneess
WARNING:
• Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Power off the printer when performing
these installations. Disconnect the power cord when removing covers and guards for
installing optional equipment. Except for user-installable options, there are no parts that
you can maintain or service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
Safety
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
PPoowweerr CCoorrdd
Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power
strips, or power plugs for more than 90 days. When a permanent outlet receptacle
cannot be installed, use only one factory-assembled extension cord of the appropriate
gauge for each printer or multifunction printer. Always adhere to national and local
building, fire, and electrical codes regarding length of cord, conductor size, grounding,
and protection.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
Xerox
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VersaLink®C8000/C9000 Color Printer
User Guide
11
Safety
• Do not place objects on the power cord.
• Do not plug or unplug the power cord while the power switch is in the On position.
• If the power cord becomes frayed or worn, replace it.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power
cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is
necessary to disconnect all electrical power from the printer, disconnect the power cord from the
electrical outlet.
EEmmeerrggeennccyy PPoowweerr OOffff
If any of the following conditions occur, power off the printer immediately and disconnect the power
cord from the electrical outlet. Contact an authorized Xerox service representative to correct the
problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
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Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
Safety
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
OOppeerraattiioonnaall GGuuiiddeelliinneess
• Do not remove any trays when the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
• Do not override any electrical or mechanical interlock devices.
• Do not attempt to remove paper that is jammed deeply inside the printer. Switch off the printer
promptly and contact your local Xerox representative.
WARNING:
• The metallic surfaces in the fuser area are hot. Always use caution when removing paper
jams from this area and avoid touching any metallic surfaces.
• To avoid a tip hazard, do not push or move the device with all the paper trays extended.
OOzzoonnee RReelleeaassee
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/about-xerox/
environment/enus.html. In other markets, please contact your local Xerox representative or go to
www.xerox.co.uk/about-xerox/environment/engb.html.
PPrriinntteerr LLooccaattiioonn
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, refer to Physical Specifications.
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
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Xerox
VersaLink®C8000/C9000 Color Printer
User Guide
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Safety
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
• Do not place the printer in locations susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in Elevation.
PPrriinntteerr SSuupppplliieess
• Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the product, options, and
supplies.
• Store all consumables in accordance with the instructions given on the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, toner cartridges, drum cartridges, or waste cartridges into an open flame.
• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can
increase the risk of skin or eye contact.
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies
not specified for this printer. The Total Satisfaction Guarantee is available in the United States
and Canada. Coverage could vary outside these areas. Please contact your Xerox representative
for details.
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Xerox®VersaLink®C8000/C9000 Color Printer
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Safety
Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.
• Clean with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items. For information on Xerox
recycling programs, go to www.xerox.com/recycling.
WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when
used on electromechanical equipment.
When installing the device in a hallway or similar restricted area, additional space requirements can
apply. Ensure that you comply with all workspace safety regulations, building codes, and fire codes for
your area.
®
supplies
Xerox
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VersaLink®C8000/C9000 Color Printer
User Guide
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Safety
Printer Symbols
For details about all the printer symbols that appear on your printer, refer to the Printer Symbols
guide:
• Xerox
• Xerox
®
VersaLink®C8000 Color Printer: www.xerox.com/support/VLC8000docs
®
VersaLink®C9000 Color Printer: www.xerox.com/support/VLC9000docs
Symbol Description
Warning:
Indicates a serious hazard that can result in death or serious injury if not avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid personal injury.
Warning: Moving parts. To avoid personal injury, use caution.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Caution:
To avoid damage to the property, be careful not to spill toner when handling the
waste cartridge.
Do not touch the part or area of the printer.
Do not expose the drum cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the waste cartridge.
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Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
Symbol Description
Do not burn the drum cartridges.
Do not use paper attached with staples or any form of binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not use inkjet paper.
Safety
Do not use transparencies or overhead projector sheets.
Do not reload paper previously printed on or used.
Do not copy money, revenue stamps, or postage stamps.
Xerox®VersaLink®C8000/C9000 Color Printer
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Safety
Environmental, Health, and Safety Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact:
• United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
• Europe: EHS-Europe@xerox.com
For product safety information in the United States and Canada, go to www.xerox.com/about-xerox/
environment.
For product safety information in Europe, go to www.xerox.com/about-xerox/environment_europe.
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Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
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Getting Started
This chapter contains:
• Parts of the Printer..................................................................................................................... 20
• Power Options............................................................................................................................ 25
• Accessing the Printer.................................................................................................................. 28
• Introduction to Apps.................................................................................................................. 29
• Information Pages ..................................................................................................................... 30
• The Embedded Web Server ........................................................................................................ 32
• Installation and Setup ............................................................................................................... 34
• Connecting the Printer ............................................................................................................... 36
• Installing the Software............................................................................................................... 47
• More Information ...................................................................................................................... 52
Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
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Getting Started
Parts of the Printer
FFrroonntt VViieeww
1. Paper Trays (configurations vary from 2 to
4 trays)
2. USB Port
3. Control Panel
IInntteerrnnaall PPaarrttss
4. Center Top Tray
5. Center Bottom Tray
6. Front Door
1. Transfer Roller
2. Fuser
3. Toner Cartridges
4. Main Power Switch
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Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
5. Transfer Belt Cleaner
6. Waste Cartridge
7. Drum Cartridges
8. Waste Toner Transport Unit
RReeaarr VViieeww
Getting Started
1. Power Connection
2. Foreign Device Interface
3. Wi-Fi Connectivity Port
4. Ethernet Port
5. USB Host Port
PPaappeerr TTrraayy OOppttiioonnss
6. USB Device Port
7. Right Rear Cover
8. Door A
9. Bypass Tray
10. Door B
1. Base Model
2. Printer with Tandem Tray Module
3. Printer with Two-Tray Module
4. Printer with Two-Tray Module and HighCapacity Feeder
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VersaLink®C8000/C9000 Color Printer
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Getting Started
FFiinniisshhiinngg OOppttiioonnss
OOffffiiccee FFiinniisshheerr LLXX
1. Front Transport Cover
2. Hole-Punch Waste Container (optional)
3. Hole-Punch Unit (optional)
4. Horizontal Transport Unit, Center Catch
Tray
5. Finisher Top Cover
6. Booklet Maker Staple Cartridge (optional)
7. Booklet Maker Side Cover (optional)
8. Booklet Maker (optional)
9. Right Tray Attachment
10. Right Tray
11. Creaser Unit (optional)
12. Staple Cartridge
13. Finisher Front Cover
14. Office Finisher LX
BBuussiinneessss RReeaaddyy FFiinniisshheerr wwiitthh BBooookklleett MMaakkeerr
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Xerox®VersaLink®C8000/C9000 Color Printer
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Getting Started
1. Horizontal Transport Unit (Center Tray)
2. Finisher Front Cover
3. Right Top Tray
4. Right Middle Tray
5. Staple Cartridge
6. Booklet Maker Tray (Right Bottom Tray)
7. Booklet Staple Unit
8. Booklet Maker Unit
CCoonnttrrooll PPaanneell
The control panel consists of a touch screen and buttons that you press to control the functions
available on the printer. The control panel:
• Displays the current operating status of the printer.
• Provides access to printing features.
• Provides access to reference materials.
• Provides access to Tools and Setup menus.
• Prompts you to load paper, replace supplies, and clear jams.
• Displays errors and warnings.
• Provides the Power/Wake button used for powering on or off the printer. This button also supports
the power-saver modes, and blinks to indicate the power status of the printer.
Item Name
1 NFC Area
(Optional)
Description
Near Field Communication (NFC), is a technology that enables
devices to communicate when they are within 10 cm (4 in.) of
each other. Use the NFC area to obtain a network interface or to
establish a TCP/IP connection between your device and the
printer.
Note: The indicator is visible when NFC is activated.
2 Home Button This button provides access to the Home menu for access to
printer features.
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Getting Started
Item Name
3 Touch Screen Display The screen displays information and provides access to printer
4 Power/Wake Button This button serves several power-related functions.
5 Status LED This light blinks blue or amber to indicate printer status.
Description
functions.
• When the printer is powered off, this button powers on the
printer.
• When the printer is powered on, pressing this button displays
a menu on the control panel. From this menu, you can choose
to enter Sleep mode, restart or power off the printer.
• When the printer is powered on, but in a low-power mode or
Sleep mode, pressing this button wakes the printer.
• When the printer is powered on, holding this button for 10
seconds turns off the printer.
• This button blinks to indicate the power status of the printer.
• When the light blinks slowly, the printer is in low-power mode
or Sleep mode.
• When the light blinks rapidly, the printer is powering down, or
exiting a low-power mode.
• Blue
– Blinks blue once to acknowledge a successful
Authentication request.
– Blinks blue once slowly for a print job initiated at the
control panel.
– Blinks blue twice slowly for a print job received from the
network.
– Blinks blue rapidly while the printer is powering up, or to
signal detection of a Wi-Fi Direct connection request.
• Amber
– Blinks amber to indicate an error condition or warning
that requires your attention. For example, an out-of-toner
condition, a paper jam, or an out-of-paper condition for
the current job.
– It also blinks amber to indicate a system error, which
typically is associated with an error code.
6 Pause Icon When a job is being scanned or processed, a Pause icon appears
in the notification banner area. To pause the current job, touch
the Pause icon. The job pauses with the option to resume or
delete the job.
7 Notification Banner Notifications and messages are displayed in a pop-up banner
below the apps area. To view the full notification, touch the
center of the banner. After you have reviewed the information,
touch X to close.
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Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
Getting Started
Power Options
The Power/Wake button is a single multifunction button on the control panel.
• When used in conjunction with the main power switch, the Power/Wake button powers on the
printer.
• If the printer is already powered on, the Power/Wake button can be used to:
– Restart the printer
– Enter or exit sleep mode
– Enter or exit low-power mode
• The Power/Wake button also flashes when the printer is in low-power mode.
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You can set the time the printer spends idle in ready mode before the printer transitions to a lower
power level.
There are two levels of power-saver mode.
• Low-Power Timeout: The printer shifts from Ready mode to Low-Power mode to reduce standby
power consumption.
• Sleep Timeout: The printer shifts from Low-Power mode to Sleep mode for a greater reduction in
power consumption.
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MMooddee
After the printer is powered on but is in Sleep Mode or Low-Power Mode:
• The touch screen appears blank and unresponsive.
• The printer exits Low-Power mode or Sleep mode automatically when it receives data from a
connected device.
To wake the printer manually, press the Power/Wake button.
Xerox
®
VersaLink®C8000/C9000 Color Printer
User Guide
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Getting Started
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To power on the printer:
1. Open the front door, then press the main power switch to the On position.
2. Close the front door.
3. At the printer control panel, press the Power/Wake button.
Caution: To avoid damage to the printer, do not unplug the power cord while the printer
powers up.
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Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
Getting Started
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To power off the printer:
1. At the printer control panel, press the Power/Wake button, then touch Power Off.
2. Wait for the printer to complete the power-off procedure. When complete, the touch screen
appears blank.
Caution: To avoid damage to the printer, do not unplug the power cord while the printer
powers down.
3. Open the front door, then press the main power switch to the Off position.
4. Close the front door.
Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
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Getting Started
Accessing the Printer
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Logging in is the process by which you identify yourself to the printer for authentication. If
authentication is set, to access printer features, you log in with your user credentials.
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1. At the printer control panel, press the Home button.
2. Touch Log In.
3. Type the User Name using the keypad, then touch Enter.
4. If prompted, enter the password, then touch Enter.
Note: For more information on logging in as system administrator, refer to the System
Administrator Guide at www.xerox.com/support/VLC8000docs or www.xerox.com/support/
VLC9000docs.
5. Touch OK.
Note: To access each password-protected service, enter the User Name and password.
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When Convenience Authorization is enabled, users swipe a pre-programmed identification card
through a Proximity Card Reader at the control panel. To use this method, purchase and install a USB
card reader and an authentication server that supports the Xerox
®
Convenience Authentication API.
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Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
Getting Started
Introduction to Apps
Xerox Apps are a gateway to the features and functions of your device. Standard Apps are already installed on the device and appear on the Home screen. Some Apps are installed as standard, but hidden the first time you use the device.
When you log in, the Apps configured for your personal account appear on the control panel.
You can download more Apps for your device from the Xerox
to Xerox
®
App Gallery.
®
App Gallery. For more information, refer
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VersaLink®C8000/C9000 Color Printer
User Guide
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Getting Started
Information Pages
Your printer has a set of information pages that you can print. These pages include configuration and
font information, demonstration pages, and more.
The following Information Pages are available:
Name
Description
Configuration Report The Configuration Report provides printer information including
installed options, network settings, port setup, tray information,
and more.
Billing Summary Report The Billing Summary Report provides information about the de-
vice and a detailed listing of the billing meters and sheet
counts.
Supplies Usage Report The Supplies Usage Report provides coverage information and
part numbers for reordering supplies.
PostScript Font List The PostScript Font List provides a printout of all PostScript
fonts that are available on the printer.
PCL Font List The PCL Font List provides a printout of all PCL fonts that are
available on the printer.
Demonstration Print Demonstration Print provides a demonstration of the current
print quality.
Startup Page The Startup Page provides basic printer configuration and net-
work information.
Job History Report The printer retains information on previous print jobs, including
the date, time, job type, document name, output color, paper
size, number of pages, and results. The status of a maximum of
200 jobs prints on the Job History Report.
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1. At the printer control panel, press the Home button.
2. Touch Device→About→Information Pages.
3. To print an information page, touch the needed page.
4. To return to the Home screen, press the Home button.
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Xerox®VersaLink®C8000/C9000 Color Printer
User Guide
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