Xerox 5550 User Manual

Download

User Guide

Guide d’utilisation

Phaser® 5550

printer

Guida dell'utente

Benutzerhandbuch

Guía del usuario

Guia do Usuário

Gebruikershandleiding

Användarhandbok

Betjeningsvejledning

ǼȖȤİȚȡȓįȚȠȤȡȒıĲȘ

www.xerox.com/support

Copyright © 2008 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

XEROX

, CentreDirect®, CentreWare®, Phaser®, PhaserSMART®, PrintingScout®, and Walk-Up® are trademarks of

Xerox Corporation in the United States and/or other countries.

Adobe Reader

, Adobe Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks of

Adobe Systems Incorporated in the United States and/or other countries.

, AppleTalk®, Bonjour®, EtherTalk®, LaserWriter®, LocalTalk®, Macintosh®, Mac OS®, and TrueType® are trademarks

Apple of Apple Computer, Inc. in the United States and/or other countries.

, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.

HP-GL

and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.

IBM

Microsoft

, Windows Vista™, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States

and/or other countries.

, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™are trademarks

Novell of Novell, Incorporated in the United States and/or other countries.

SGI

IRIX® is a trademark of Silicon Graphics, Inc.

Sun

, Sun Microsystems™, and Solaris™ are trademarks of Sun Microsystems, Incorporated in the United States and/or other

countries.

is a trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

UNIX

NERGY STAR

As an E configurations) meets the E

partner, Xerox Corporation has determined that this product (Phaser 5550DN and Phaser 5550DT

NERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S.

marks.

1 User Safety

Electrical Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Maintenance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Printer Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Printer Clearance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Operational Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Printing Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Printer Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Symbols Marked on Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

2 Printer Features

Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Options and Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Print Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Phaser® 5550 Printer

Contents

Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Types of Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Downloading Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Printing Font Samples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

3Network Basics

Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Connecting via Parallel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Automatically Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Printer Management Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

CentreWare Internet Services (IS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

CentreWare Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Available Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Windows 2000 or Later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Preliminary Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Quick CD-ROM Install Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Other Methods of Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Windows 64-Bit Server to 32-Bit Client Installation . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Windows 2000 or Later Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Macintosh OS X, Version 10.3 and Higher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Macintosh OS X, Version 10.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Macintosh OS X, Version 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher) . . . . . . . . . . . . 3-23

UNIX (Linux) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Quick Install Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Phaser® 5550 Printer

Contents

IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Enabling IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Setting the Interface ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27

Automatic Address Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

DHCPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Manual Address Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

Address Precedence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31

4 Printing Basics

Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Paper that May Damage Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Tray Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Loading Paper in Tray 1 (MPT) for Single-Sided Printing . . . . . . . . . . . . . . . . . . . . 4-9

Loading Paper in Trays 2-5 for Single-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . 4-13

Loading Paper in Tray 6 for Single-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

Loading Paper in Tray 1 (MPT) for 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . 4-20

Loading Paper in Trays 2-5 for 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24

Loading Paper in Tray 6 for 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27

Selecting Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31

Factors Affecting Print Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31

Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31

Selecting Options for an Individual Job (Windows). . . . . . . . . . . . . . . . . . . . . . . . . 4-32

Selecting Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 4-32

Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33

Automatic 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33

Binding Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33

Selecting 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34

Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35

Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38

Printing Postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43

Printing on Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45

Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45

Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46

Creating Custom Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49

Phaser® 5550 Printer

iii

Contents

Using the Stapler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50

Stapling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50

Low Staples Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50

Adding Staples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51

Using the Hole Puncher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54

Setting the Default Hole Punching Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54

Emptying the Punch Waste Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55

Advanced Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56

Printing Separator Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56

Printing Multiple Pages to a Single Sheet (N-Up) . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57

Printing Booklets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58

Printing Negative and Mirror Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-59

Scaling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60

Printing Edge-To-Edge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61

Printing Watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62

Printing Cover Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-63

Job Completion Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-64

Printing or Deleting Secure, Personal, Proof, and Saved Print Jobs. . . . . . . . . . . . . 4-65

5 Managing Your Printer

Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Accessing Power Saver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Selecting Output Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Accessing the Startup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Accessing Load Paper Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Selecting Tray Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Changing Printer Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Printer Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Selecting Administrative Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Selecting Printing Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Configuring HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Managing Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Configuring 802.1X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Locking the Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Analyzing Printer Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Job Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Usage Profile Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

MaiLinX Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Xerox Usage Analysis Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Phaser® 5550 Printer

6 Troubleshooting

Automatic Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Jam at A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Jam at B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Jam at B and C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Jam at C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Jam at D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

Jam at D and A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16

Jam at E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

Jam at F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22

Jam at G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23

Jam at H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25

Jam at the Stacker Upper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26

Paper Size Jam in Tray 1 (MPT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27

Paper Size Jam in Trays 2-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30

Paper Size Jam in Tray 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-33

Jam at Tray 2, 3, 4, or 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-36

Jam at Tray 1 (MPT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-38

Jam at Tray 2 and Door A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-41

Jam at Tray 3 and Door B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-45

Jam at Tray 4 or 5 and Door C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-50

Jam at Tray 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-55

Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-58

Light Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-58

Blank Prints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-59

Black Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-60

Horizontal Line Deletions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-61

Vertical Line Deletions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-62

Horizontal Dark Streaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-63

Vertical Dark Streaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-63

Dark Spots or Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-64

Unfused or Partially Fused Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-65

Wrinkled Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-66

Blurred Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-66

Random or Spot Deletions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-67

Repeating Defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-68

Phaser® 5550 Printer

Contents

Control Panel Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-69

Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-69

Errors and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-70

Additional Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-71

7 Maintenance

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Cleaning the Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Customer Usage Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Moving the Printer Within the Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

A Printer Specifications

B Regulatory Information

C Printer Recycling and Disposal

Index

Phaser® 5550 Printer

User Safety

This chapter includes:

■ Electrical Safety on page 1-2

■ Laser Safety on page 1-4

■ Maintenance Safety on page 1-5

■ Operational Safety on page 1-6

■ Symbols Marked on Product on page 1-9

Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the information in this chapter will ensure the continued safe operation of your printer.

Phaser® 5550 Printer

1-1

Electrical Safety

■ Use the power cord supplied with your printer.

■ Plug the power cord directly into a properly grounded electrical outlet. If you do not know

if an outlet is grounded, ask an electrician to check the outlet.

■ Do not use a ground adapter plug to connect the printer to an electrical outlet that does not

have a ground connection terminal.

■ Do not use an extension cord or power strip.

Warning: Avoid the potential of electrical shock by ensuring that the printer is properly

grounded. Electrical products may be hazardous if misused.

■ Do not place the printer in an area where people might step on the power cord.

■ Do not place objects on the power cord.

■ Do not block the ventilation openings. These openings are provided to prevent overheating

of the printer.

■ Do not drop paper clips or staples into the printer.

Warning: Do not push objects into slots or openings on the printer. Making contact with

a voltage point or shorting out a part could result in fire or electrical shock.

If you notice unusual noises or odors:

1. Turn off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative to correct the problem.

The power cord is attached to the printer as a plug-in device at the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.

Warning: Do not remove the covers or guards that are fastened with screws unless you are

installing optional equipment and are specifically instructed to do so. Power should be OFF when performing these installations. Except for user-installable options, there are no parts that you can maintain or service behind these covers.

Note: Leave the printer on for optimum performance; it does not pose a safety hazard.

Phaser® 5550 Printer

1-2

The following are hazards to your safety:

■ The power cord is damaged or frayed.

■ Liquid is spilled into the printer.

■ The printer is exposed to water.

If any of these conditions occur:

1. Turn off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative.

Electrical Safety

Phaser® 5550 Printer

1-3

Laser Safety

With specific regard to lasers, this printer complies with laser product performance standards set by governmental, national, and international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance.

Phaser® 5550 Printer

1-4

Maintenance Safety

■ Do not attempt any maintenance procedure that is not specifically described in the

documentation supplied with your printer.

■ Do not use aerosol cleaners. The use of supplies that are not approved may cause poor

performance and could create a hazardous condition.

■ Do not burn any consumables or routine maintenance items. For information on Xerox

supplies recycling programs, go to www.xerox.com/gwa

Phaser® 5550 Printer

1-5

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.

Printer Location

Place the printer in a dust-free area within a temperature range of 41° F to 90° F (5° C to 32° C) and a relative humidity range of 15 percent to 85 percent.

Printer Clearance

Place the printer in an area where there is adequate space for ventilation, operation, and servicing. The recommended minimal spacing is:

Overhead Clearance

■ 30 cm (12 in.) above the printer without the finisher/stacker

■ 47 cm (18.5 in.) above the printer with the finisher/stacker

Total Height Requirements

■ Printer: 74 cm (29 in.)

■ Add 29 cm (11.5 in.) for the 1000-sheet feeder

Other Clearances

■ 20 cm (8 in.) behind the printer

■ 46 cm (18 in.) in front of the printer

■ 64 cm (25.2 in.) on the left side of the printer

■ 64 cm (25.2 in.) on the left side of the printer with 2000-sheet feeder

■ 20 cm (8 in.) on the right side of the printer

■ 100 cm (39.4 in.) on the right side of the printer with the finisher/stacker

Phaser® 5550 Printer

1-6

Operational Safety

Operational Guidelines

■ Do not block or cover the slots and openings on the printer. The printer may overheat

without adequate ventilation.

■ For optimum performance, use the printer at elevations below 3,000 m (11,480 ft.).

■ Do not place the printer near a heat source.

■ Do not place the printer in direct sunlight.

■ Do not place the printer in line with the cold air flow from an air conditioning system.

■ Place the printer on a level, solid non-vibrating surface with adequate strength for the

weight of the printer. It should be within 2° of horizontal with all four feet in solid contact with the surface. The base printer weight without any packaging materials is approximately 41 kg (90 lb.).

Printing Safety Guidelines

■ Wait 10 to 15 seconds between turning the printer off and on.

■ Keep hands, hair, neckties, etc. away from the exit and feed rollers.

■ Do not remove the paper source tray that you selected in either the printer driver or control

panel.

■ Do not open the doors.

■ Do not move the printer.

Warning: Avoid touching areas inside the printer that are labeled with a warning symbol.

These areas may be very hot and can cause personal injury.

Printer Supplies

■ Use the supplies specifically designed for your printer. The use of unsuitable materials

may cause poor performance and a possible safety hazard.

■ Follow all warnings and instructions marked on, or supplied with, the printer, options and

supplies.

Phaser® 5550 Printer

1-7

Operational Safety

Moving the Printer

■ Always use two people to lift the printer.

5550-267

■ Always turn off the printer using the power switch and unplug all cables and cords.

■ Always lift the printer from the designated lift points.

■ Do not place any food or liquids on the printer.

■ Failure to repackage the printer properly for shipment can result in damage to the printer

not covered by the warranty, service agreement, or Total Satisfaction Guarantee.

■ Damage to the printer caused by improper moving is not covered by the Xerox warranty,

service agreement, or Total Satisfaction Guarantee.

Note: The Total Satisfaction Guarantee is available in the United States and Canada.

Coverage may vary outside these areas; please contact your local representative for details.

Phaser® 5550 Printer

1-8

Symbols Marked on Product

Use caution (or draws attention to a particular component). See the manual(s) for information.

Hot surface on or in the printer. Use caution to avoid personal injury.

Do not burn.

It may take 40 minutes or more for the fuser to cool down depending on your printer model.

Symbols Marked on Product

Phaser® 5550 Printer

1-9

Printer Features

This chapter includes:

■ Parts of the Printer on page 2-2

■ Printer Configurations on page 2-4

■ Control Panel on page 2-7

■ Fonts on page 2-10

■ More Information on page 2-12

Phaser® 5550 Printer

2-1

Parts of the Printer

This section includes:

■ Front View on page 2-2

■ Rear View on page 2-2

■ Internal Components on page 2-3

Front View

Parts of the Printer

Rear View

1. Tray 1 (MPT)

2. Optional Duplex Unit

3. Standard Output Tray

4. Optional 3500-Sheet Finisher or Stacker

5. Optional Stacker Upper Tray (500 Sheets)

6. Optional Stacker Lower Tray (3000 Sheets)

7. Two 500-Sheet Feeders (Trays 2 and 3)

8. Optional 1000-Sheet Feeder (Trays 4 and 5)

9. Front Door

10. Optional 2000-Sheet Feeder (Tray 6)

5550-107

5550-119

1. Parallel connection

2. Ethernet 10/100/1000 Base-T connection

3. USB connection

4. Configuration card

5. Ground Fault Interrupt (GFI) reset

6. Power cord connection

7. Finisher or Stacker power cord connection

8. 2000-Sheet Feeder (Tray 6) connection

9. Finisher or Stacker connection

10. 1000-Sheet Feeder (Trays 4 and 5)

connection

11. Duplex Unit connection

Phaser® 5550 Printer

2-2

Internal Components

Parts of the Printer

1. Fuser

2. Transfer Roller

3. Drum Cartridge

4. Toner Cartridge

5550-109

Phaser® 5550 Printer

2-3

Printer Configurations

This section includes:

■ Standard Features on page 2-4

■ Available Configurations on page 2-5

■ Options and Upgrades on page 2-6

■ Control Panel Features on page 2-7

Standard Features

The Phaser 5550 printer embodies many features to meet your print needs:

Great performance and superior print quality

■ True 1200 x 1200 dpi and 600 x 600 dpi at 50 pages per minute (ppm) (Letter and A4)

■ 256 MB of RAM standard, expandable to 1 GB

Flexible paper handling

■ Standard multi-purpose tray (holds 100 sheets)

■ Two standard 500-Sheet Feeders

■ Optional 1000-Sheet Feeder

■ Optional 2000-Sheet Feeder

■ Optional Envelope Tray

■ Optional 3500-Sheet Stacker

■ Optional 3500-Sheet Finisher (with stapler and hole puncher)

■ Input paper capacity up to 4,100 sheets

■ Optional automatic two-sided printing (included with Phaser 5550DN and 5550DT

configurations)

■ Accommodates a wide variety of media types and custom size paper

Phaser® 5550 Printer

2-4

Printer Configurations

Available Configurations

The Phaser 5550 printer is available in four configurations.

Features Printer Configuration

5550B 5550N 5550DN 5550DT

PostScript and PCL Fonts Standard Standard Standard Standard

1000-Sheet Feeder Optional Optional Optional Standard

2000-Sheet Feeder Optional* Optional* Optional* Optional*

3500-Sheet Stacker

3500-Sheet Finisher

Optional

Automatic 2-Sided Printing (Duplex) Optional Optional Standard Standard

Maximum Resolutions (dpi) True

1200 x 1200

Secure, Proof, Personal, Personal

Optional

†

Tr ue

1200 x 1200

Optional

†

Tr ue

1200 x 1200

Optional

†

Tr ue

1200 x 1200

Optional

Saved, Saved Print Jobs, and Print With Jobs

Hard Drive Optional Optional Optional Optional

Parallel Connection Standard Standard Standard Standard

USB Connection Standard Standard Standard Standard

10/100/1000 Ethernet Connection

N/A

‡

Standard Standard Standard

All configurations support two memory slots. The maximum memory is 1 GB.

* Requires the 1000-Sheet Feeder.

Requires the 1000-Sheet Feeder.

†

Requires a hard drive.

‡

Requires a Phaser 5550B to 5550N upgrade kit.

†

Phaser® 5550 Printer

2-5

Options and Upgrades

Printer options and an upgrade are available for the Phaser 5550 printer.

Options

■ 256 MB and 512 MB memory cards for two RAM slots

■ 1000-Sheet Feeder

■ 2000-Sheet Feeder

■ 3500-Sheet Stacker

■ 3500-Sheet Finisher (with stapler and hole puncher)

■ Hard Drive

■ 32 MB Flash Memory

■ Duplex Unit

■ Envelope Tray

Upgrades

■ Phaser 5550B to Phaser 5550N upgrade kit

Printer Configurations

For more information on printer options and upgrades, go to www.xerox.com/office/

5550supplies.

Phaser® 5550 Printer

2-6

Control Panel

This section includes:

■ Control Panel Features on page 2-7

■ Control Panel Layout on page 2-8

■ Print Icon on page 2-8

■ Menu Map on page 2-9

■ Information Pages on page 2-9

■ Sample Pages on page 2-9

Control Panel Features

The control panel:

■ Displays the printer’s operating status (for example, Printing, Ready to Print, printer

errors and warnings).

■ Prompts you to load paper (if enabled; Tray 1 MPT enabled by default), replace supplies,

and clear jams.

■ Enables you to access tools and information pages to help resolve problems.

■ Enables you to change printer and network settings.

Phaser® 5550 Printer

2-7

Control Panel Layout

READY TO PRINT.READY TO PRINT.

Walk-Up Features Information Paper Tray Setup Printer Setup Troubleshooting

5550-111

Control Panel

1. Status Indicator LED:

Green = Printer is ready to print.

Yellow = Warning condition, printer continues to print.

Red = Startup sequence or error condition exists.

Blinking = Printer is busy or warming up.

2. Graphic display shows status messages and

menus.

3. Toner Gas Gauge indicator

4. Cancel button

Cancels the current print job.

5. Back button

Returns to the previous menu item.

6. Up Arrow button

Scrolls upward through the menus.

7. Down Arrow button

Scrolls downward through the menus.

8. OK button

Accepts the setting selected.

9. Help (?) button

Displays a help message with information about the printer such as printer status, error messages, and maintenance information.

Print Icon

There are a number of information pages accessible through the control panel. When the print icon appears before a title on the control panel display, press the OK button to print that page.

Phaser® 5550 Printer

2-8

Control Panel

Menu Map

The Menu Map is a visual representation of the control panel settings and information pages. To print the Menu Map:

1. On the control panel, select

2. Select

Note: Print the Menu Map to see other information pages available for printing.

Menu Map, and then press the OK button to print.

Information, and then press the OK button.

Information Pages

Your printer comes with a set of information pages that helps you solve printing problems and obtain the best results from your printer. Access these pages from the printer’s control panel.

To print information pages:

1. On the control panel, select

2. Select

3. Select the appropriate information page, and then press the OK button to print.

Print the Menu Map to see other information pages available for printing.

Note: You can also print information pages from CentreWare Internet Services (IS) and from

the printer driver.

Information Pages, and then press the OK button.

Information, and then press the OK button.

Sample Pages

Your printer comes with a set of sample pages that demonstrate different printer functions.

To print the sample pages:

1. On the control panel, select

2. Select

3. Select the desired sample page, and then press the OK button to print.

Sample Pages, and then press the OK button.

Information, and then press the OK button.

Phaser® 5550 Printer

2-9

Fonts

This topic includes:

■ Types of Fonts on page 2-10

■ Downloading Fonts on page 2-10

■ Printing Font Samples on page 2-11

Types of Fonts

Your printer uses the following types of fonts:

■ Resident fonts

■ Fonts downloaded into printer RAM, hard drive, or flash memory

■ Fonts downloaded with your print job from the application

Adobe Type Manager (ATM) software enables your computer to display these fonts on your computer screen as they will appear in your prints.

If you do not have ATM on your computer:

1. Install it from the Software and Documentation CD-ROM.

2. Install the printer’s screen fonts for your computer from the ATM folder.

Downloading Fonts

To supplement the resident fonts (which are always available for printing), you can download fonts from your computer to the printer’s memory or to the printer’s hard drive or flash memory. Downloading fonts to a printer can improve printing performance and reduce network traffic.

You can list, print, and download PostScript, PCL, and TrueType fonts to your printer using the CentreWare Font Management Utility. This utility helps you manage fonts, macros, and forms on a printer’s hard drive.

To download and install the Font Management Utility on Windows operating systems:

1. Go to www.xerox.com/office/

2. Select your operating system.

3. Locate the CentreWare Font Management Utility option, and do one of the following:

■ Windows: Save the .exe file to your computer.

■ Macintosh: Select Start to download the .hqx file.

4. Install the font manager.

5550drivers.

Note: If you turn off the printer, the fonts you download to memory are deleted. You must

download them again when you turn on the printer. Fonts downloaded to the hard drive are not deleted when you turn off the printer.

Phaser® 5550 Printer

2-10

Printing Font Samples

This section includes:

■ Using the Control Panel on page 2-11

■ Using CentreWare IS on page 2-11

Use one of the following options to print a list of available PostScript or PCL fonts:

■ The printer’s control panel

■ CentreWare IS

Using the Control Panel

To print either a PostScript or PCL font list on the control panel:

Fonts

1. Select

2. Select

3. Select either

Information, and then press the OK button.

Information Pages, and then press the OK button.

PCL Font List or PostScript Font List, and then press the OK button to

print.

Using CentreWare IS

To view or print either a PostScript or PCL font list from CentreWare IS:

1. Launch your web browser.

2. Enter your printer’s IP address in the browser’s Address field.

3. Click Properties.

4. Select the Emulations folder on the left navigation panel.

5. Select Font Files.

6. Select either PostScript or PCL.

7. Print the list of fonts from your browser.

Phaser® 5550 Printer

2-11

More Information

This section includes:

■ Resources on page 2-12

■ Xerox Support Centre on page 2-13

Obtain information regarding your printer and its capabilities from the following sources.

Resources

Information Source

Installation Guide* Packaged with printer

Quick Use Guide* Packaged with printer

User Guide (PDF)* Packaged with printer

(Software and Documentation CD-ROM)

Quick Start Tutorials www.xerox.com/office/5550support

Video Tutorials www.xerox.com/office/5550support

Printer Management Tools www.xerox.com/office/5550drivers

Online Support Assistant www.xerox.com/office/5550support

PhaserSMART www.phaserSMART.com

Technical Support www.xerox.com/office/5550support

Information about menu selection or error messages on control panel

Information pages Control panel menu

* Also available on the Support website.

Control panel Help (?) button

Phaser® 5550 Printer

2-12

More Information

Xerox Support Centre

The Xerox Support Centre is a utility that is installed during printer driver installation. It is available for printers with Windows 2000 and later or Mac OS X, version 10.3 and higher.

The Xerox Support Centre appears on the desktop for Windows printers or is placed in the Mac OS X dock. It provides a central location for accessing the following information:

■ User manuals and video tutorials

■ Solutions to troubleshooting problems

■ Printer and supplies status

■ Supplies ordering and recycling

■ Answers to frequently asked questions

■ Default printer driver settings (Windows only)

To start the Xerox Support Centre utility:

1. Select one of the following options:

■ Windows: Double-click the Xerox Support Centre icon

on your desktop.

■ Macintosh: Click the Xerox Support Centre icon in the

dock.

2. Select your printer from the Select Printer drop-down list.

See also:

Using the Xerox Support Centre tutorial at w

ww.xerox.com/office/5550support

Note: If you have a USB or parallel connection, some of the status information is not

available. You must have an Internet connection to view manuals and videos on the website.

Phaser® 5550 Printer

2-13

Network Basics

This chapter includes:

■ Overview of Network Setup and Configuration on page 3-2

■ Choosing a Connection Method on page 3-3

■ Configuring the Network Address on page 3-5

■ Printer Management Software on page 3-10

■ Available Printer Drivers on page 3-12

■ Windows 2000 or Later on page 3-13

■ Macintosh OS X, Version 10.3 and Higher on page 3-20

■ UNIX (Linux) on page 3-24

■ IPv6 on page 3-26

This chapter provides basic information about setting up and connecting to your printer.

Note: For information about setting up and connecting to your printer on an IPv6 network,

IPv6 on page 3-26.

see

Phaser® 5550 Printer

3-1

Overview of Network Setup and Configuration

To set up and configure the network:

1. Connect the printer to the network using the recommended hardware and cables.

2. Turn on the printer and the computer.

3. Print the Configuration page and keep it for referencing network settings.

4. Install the driver software on the computer from the Software and Documentation

CD-ROM. For information on driver installation, see the section in this chapter for the specific operating system you are using.

5. Configure the printer’s TCP/IP address, which is required to identify the printer on the

network.

■ Windows operating systems: Run the Installer on the Software and Documentation

CD-ROM to automatically set the printer’s IP address if the printer is connected to an

established TCP/IP network. You can also manually set the printer’s IP address on the control panel.

■ Macintosh systems: Manually set the printer’s TCP/IP address on the control panel.

6. Print a Configuration page to verify the new settings.

Note: If the Software and Documentation CD-ROM is not available, you can download the

latest driver from

www.xerox.com/office/5550drivers.

Phaser® 5550 Printer

3-2

Choosing a Connection Method

Connect the printer via Ethernet, USB, or parallel. A USB or a parallel connection is a direct connection and is not used for networking. An Ethernet connection is used for networking. Hardware and cabling requirements vary for the different connection methods. Cabling and

hardware are generally not included with your printer and must be purchased separately. This

section includes:

■ Connecting via Ethernet (Recommended) on page 3-3

■ Connecting via USB on page 3-4

■ Connecting via Parallel on page 3-4

Connecting via Ethernet (Recommended)

Ethernet can be used for one or more computers. It supports many printers and systems on an Ethernet network. An Ethernet connection is recommended because it is faster than a USB connection. It also allows you direct access to CentreWare Internet Services (IS). The CentreWare IS web interface enables you to manage, configure, and monitor networked printers from your desktop.

Network Connection

Depending on your particular setup, the following hardware and cabling is required for Ethernet.

■ If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.

■ If you are connecting to one or more computers with an Ethernet hub, or cable or DSL

router, two or more twisted-pair (category 5/RJ-45) cables are required. (One cable for each device.)

If you are connecting to one or more computers with a hub, connect the computer to the hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port.

See also:

Configuring the Network Address on page 3-5 Available Printer Drivers on page 3-12

Phaser® 5550 Printer

3-3

Choosing a Connection Method

Connecting via USB

If you are connecting to one computer, a USB connection offers fast data speeds. However, a USB connection is not as fast as an Ethernet connection. To use USB, PC users must have Windows 2000/XP/Server 2003 or newer. Macintosh users must use Mac OS X, version 10.3 and higher.

USB Connection

A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB (1.x or

2.0) cable for your connection.

1. Connect one end of the USB cable to the printer and turn it on.

2. Connect the other end of the USB cable to the computer.

See also:

Available Printer Drivers on page 3-12

Connecting via Parallel

A Parallel cable connection can also be used for connecting to one computer. This type of connection provides the slowest data speeds. Parallel connection requires a standard-to-high density Parallel printer cable, (36-pin high-density 1284-C [male] to 36-pin low density 1284-B [male] cable), with a maximum length of three meters (10 feet). Connect the Parallel cable to the printer and the computer while they are both Off, and then turn them On. Install the printer driver from the Software and Documentation CD-ROM, and select the appropriate LPT Parallel port.

See also:

Available Printer Drivers on page 3-12

Phaser® 5550 Printer

3-4

Configuring the Network Address

This section includes:

■ TCP/IP and IP Addresses on page 3-5

■ Automatically Setting the Printer’s IP Address on page 3-5

■ Dynamic Methods of Setting the Printer’s IP Address on page 3-6

■ Manually Setting the Printer’s IP Address on page 3-8

TCP/IP and IP Addresses

If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information.

If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet, follow the procedure for automatically setting the printer’s Internet Protocol (IP) address.

PCs and printers primarily use TCP/IP protocols to communicate over an Ethernet network. With TCP/IP protocols, each printer and computer must have a unique IP address. It is important that the addresses are similar, but not the same; only the last digit needs to be different. For example, your printer can have the address 192.168.1.2 while your computer has the address 192.168.1.3. Another device can have the address 192.168.1.4.

Generally, Macintosh computers use either TCP/IP or the EtherTalk protocol to talk to a networked printer. For Mac OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, EtherTalk does not require printers or computers to have IP addresses.

Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server automatically programs an IP address into every PC and printer on the network that is configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use a cable or DSL router, see your router’s documentation for information on IP addressing.

See also:

Online Support Assistant at www.xerox.com/office/5550support

IPv6 on page 3-26

Automatically Setting the Printer’s IP Address

If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive. After the Xerox Installer launches, follow the prompts for installation.

Note: For the automatic installer to function, the printer must be connected to an established

TCP/IP network.

Phaser® 5550 Printer

3-5

Configuring the Network Address

Dynamic Methods of Setting the Printer’s IP Address

There are two protocols available for dynamically setting the printer’s IP address:

■ DHCP (enabled by default on all Phaser printers)

■ AutoIP

You can turn on/off both protocols using the control panel, or use CentreWare IS to turn on/off DHCP.

Note: You can view the printer’s IP address at any time. On the control panel, select

Information, press the OK button, select Printer Identification, and then press the

button.

Using the Control Panel

To turn on/off either the DHCP or AutoIP protocol:

1. On the control panel, select

2. Select

3. Select

4. Select

5. Select

Connection Setup, and then press the OK button.

Network Setup, and then press the OK button.

TCP/IPv4 Setup, and then press the OK button.

DHCP/BOOTP or AutoIP.

6. Press the OK button to turn the selection

Printer Setup, and then press the OK button.

On or Off.

Using CentreWare IS

To turn on/off the DHCP protocol:

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field.

3. Select Properties.

4. Select the Protocols folder on the left navigation panel.

5. Select TCP/IP.

6. Click the TCP/IP (v4) button.

7. In the BOOTP/DHCP Settings section, set the BOOTP/DHCP option to On or Off.

8. In the TCP/IP Settings section, enter the static IP address which may be different than the

DHCP or auto IP address listed. Check that the Network Mask and Router/Gateway address are correct for your network.

9. Click the Save Changes button.

Phaser® 5550 Printer

3-6

Configuring the Network Address

Using Host Names with the Domain Name Service (DNS)

The printer supports DNS through an embedded DNS resolver. The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address.

To use an IP host name for the printer, the system administrator must configure one or more DNS servers and a local DNS domain name space database. To set up the printer for DNS, supply a maximum of two DNS name server IP addresses.

Dynamic Domain Name Service (DDNS)

The printer supports Dynamic DNS through DHCP. You must have DHCP enabled on the printer for DDNS to function. Your network’s DHCP server must also support Dynamic DNS updates through option 12 or option 81 support. See your network administrator for details.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field.

3. Select Properties.

4. Select the Protocols folder on the left navigation panel.

5. Select TCP/IP, and then click the TCP/IP (v4) button.

6. In the BOOTP/DHCP Settings section, set the BOOTP/DHCP option to ON.

7. Click the DNS/WINS button.

8. To enable DDNS, set the following:

■ Dynamic DNS Registration - Set to Enabled.

■ Hostname - Use the default name provided by Xerox or enter another name.

■ Primary WINS Server (optional)

■ Secondary WINS Server (optional)

Click Save Changes when you are finished entering the settings.

Phaser® 5550 Printer

3-7

Configuring the Network Address

Manually Setting the Printer’s IP Address

Note: Verify that your computer has a properly configured IP address for your network.

Contact your network administrator for more information.

If you are on a network without a DHCP server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are in a small office with a single PC and use a dialup modem connection, you can manually set the IP address.

Information Required for Manual IP Addressing

Information Comments

Internet Protocol (IP) address of the printer Format is xxx.xxx.xxx.xxx, where xxx represents

a decimal number from 0–255.

Network Mask If you are unsure, leave this blank; the printer

chooses an appropriate mask.

Default Router/Gateway address Router address is required to communicate with

the host device from anywhere other than the local network segment.

Using the Control Panel

To manually set the IP address:

1. On the control panel, select

2. Select

3. Select

4. Select

5. Select

6. Select

Connection Setup, and then press the OK button.

Network Setup, and then press the OK button.

TCP/IPv4 Setup, and then press the OK button.

DHCP/BOOTP, and then press the OK button to select Off.

IPv4 Address, and then press the OK button.

7. Enter the printer’s IP address, and then press the OK button.

Printer Setup, and then press the OK button.

Phaser® 5550 Printer

3-8

Configuring the Network Address

Changing or Modifying the IP Address Using CentreWare IS

CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field.

3. Click Properties.

4. Select the Protocols folder on the left navigation panel.

5. Select TCP/IP.

6. Enter or modify the settings, and then click Save Changes at the bottom of the page.

See also:

System Administrator Guide at w

ww.xerox.com/office/5550support

Phaser® 5550 Printer

3-9

Printer Management Software

This section includes:

■ CentreWare Internet Services (IS) on page 3-10

■ CentreWare Web on page 3-11

CentreWare Internet Services (IS)

CentreWare IS provides a simple interface to the embedded web server in any networked Xerox printer that enables you to manage, configure, and monitor networked printers from your desktop. CentreWare IS gives administrators easy access to printer status, configuration, and diagnostic functions. It also provides users with access to printer status and special printing functions such as printing saved jobs. With CentreWare IS software, you can access and manage your printers over a TCP/IP network using a web browser.

CentreWare IS enables you to:

■ Check supplies status from your desktop, saving a trip to the printer. Access job

accounting records to allocate printing costs and plan supplies purchases.

■ Define a network printer search and view a list of printers using Printer Neighborhood.

The list provides current status information and allows you to manage printers independent of network servers and operating systems.

■ Configure printers from your desktop. CentreWare IS makes it easy to copy settings from

one printer to another.

■ Set up and use a simple web-browser-based printing system. Marketing collateral, sales

materials, business forms, or other standardized, frequently used documents can be saved as a group with their original driver settings then reprinted on demand at high speed from any user's browser. A printer with a hard drive is required to support these functions. In some printer models, a DX configuration is required to support these functions.

■ Troubleshoot print-quality problems using built-in diagnostics.

■ Define a link to your local web server’s support page.

■ Access online manuals and technical support information located on the Xerox website.

Note: CentreWare IS requires a web browser and a TCP/IP connection between the printer

and the network (in Windows, Macintosh, or UNIX environments). TCP/IP and HTTP must be enabled in the printer. JavaScript is required to access the pages in Printer Neighborhood. If JavaScript is disabled, a warning message appears and the pages do not function properly.

For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

See also:

Using CentreWare Internet Services tutorial at www.xerox.com/office/5550support

Phaser® 5550 Printer

3-10

Printer Management Software

CentreWare Web

CentreWare Web is a multi-vendor printer management, installation, and troubleshooting application. Use CentreWare Web to remotely manage, install, and troubleshoot printers on your network using a web browser. Printers are found through network or print server discovery and managed over TCP/IP networks using RFC-1759 SNMP (Simple Network Management Protocol).

With CentreWare Web you can:

■ Remotely add ports, queues, and drivers to Windows 2000, Windows XP, and

Windows Server 2003.

■ Install, troubleshoot, upgrade, and clone wizards to aid all users in performing

administrative tasks.

■ Install CentreWare Web on a server for availability to all clients on the network with

Internet access.

■ Support multiple users and provide different levels of user access privileges for

administrators or guests.

■ Discover printers on local and remote subnets.

■ Automatically discover printers as scheduled.

■ Generate reports.

■ Connect to printer web servers for additional printer-specific features, including help.

For more information, go to www.xerox.com/office/

5550drivers.

Phaser® 5550 Printer

3-11

Available Printer Drivers

To access special printing options, use a Xerox printer driver.

Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available:

Printer Driver Source* Description

Windows PostScript Driver CD-ROM and

Web

PCL6 CD-ROM and

Web

PCL5e CD-ROM and

Web

Xerox Walk-Up Printing Driver (Windows and Macintosh)

Mac OS X (version 10.3 and higher) Driver

UNIX Driver Web only This driver enables printing from a UNIX

* Go to www.xerox.com/

office/5550drivers for the latest printer drivers.

Web only This driver enables printing from a PC to any

CD-ROM and Web

The PostScript driver is recommended to take full advantage of your system's custom features and genuine Adobe® PostScript®. (Default printer driver)

The Printer Command Language driver can be used for applications requiring PCL.

Note: For Windows 2000/XP only.

The Printer Command Language driver can be used for applications requiring PCL.

Note: Supported in all operating systems.

Xerox PostScript-enabled printer. This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers.

This driver enables printing from a Mac OS X (version 10.3 and higher) operating system.

operating system.

Phaser® 5550 Printer

3-12

Windows 2000 or Later

This section includes:

■ Preliminary Steps on page 3-13

■ Quick CD-ROM Install Steps on page 3-13

■ Other Methods of Installation on page 3-13

■ Windows 64-Bit Server to 32-Bit Client Installation on page 3-17

■ Windows 2000 or Later Troubleshooting on page 3-18

Preliminary Steps

These preliminary steps must be performed for all printers:

1. Verify that the printer is plugged in, turned On, and connected to an active network.

2. Verify that the printer is receiving network information by monitoring the LEDs on the

back of the printer or on the CentreDirect External Print Server. When the printer is connected to a functioning network and receiving traffic, its link LED is green, and its amber traffic LED is flashing rapidly.

Quick CD-ROM Install Steps

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch,

do the following:

a. Click Start, and then click Run. b. In the Run window, type: <CD drive>:\INSTALL.EXE.

2. Select your desired language from the list.

3. Select Install Printer Driver.

4. Select the installation method you want to use, and then follow the onscreen instructions.

See also:

Online Support Assistant at www.xerox.com/office/5550support

Other Methods of Installation

Your printer can also be installed on a network using one of these methods:

■ Microsoft TCP/IP Protocol

■ Microsoft IPP Port

You can monitor or configure your printer with CentreWare IS and a web browser if your printer is connected to a network with the TCP/IP protocol enabled.

Note: The CentreWare methods are not discussed in this section. See Available Printer

Drivers on page 3-12 (CentreWare IS).

Phaser® 5550 Printer

3-13

Windows 2000 or Later

Microsoft TCP/IP Protocol

Note: For Windows XP, select Classic Look or the Windows XP procedures will not match

the steps below. To select Classic Look, click Start, click Control Panel, and then click Taskbar and Start Menu. Select the Start Menu tab, and then select the Classic Start menu. Click OK.

To verify that TCP/IP is installed:

1. Right-click the My Network Places icon on the desktop, and then click Properties.

2. Right-click Local Area Connection, and then click Properties.

3. Click the General tab to verify that Internet Protocol (TCP/IP) is installed.

■ If the Internet Protocol (TCP/IP) box is checked, the software is installed.

■ If the Internet Protocol (TCP/IP) box is not checked, the software is not installed.

Install TCP/IP software using the documentation provided by Microsoft, and then return to this document.

Adding the Printer

To add the printer:

1. On the desktop click Start, and then click Settings.

2. Select one of these options:

■ Windows 2000: Click Printers, double-click Add Printer to launch the Add Printer

Wizard, and then click Next.

■ Windows XP or Windows Server 2003: Click Printers and Faxes. Double-click

Add Printer to launch the Add Printer Wizard, and then click Next.

3. Click the Local Printer button, and then click Next.

4. Click the Create a New Port button.

5. Select Standard TCP/IP Port from the New Port Type drop-down menu, and then click

Next.

6. Click Next.

7. Enter the IP Address of the printer you want to use in the Printer Name or IP Address

edit box. Click Next.

8. Select one of these options:

■ Click Finish in the Confirmation window if the data is correct.

■ Click the Back button to correct the data if it is incorrect, and then click Finish in the

Confirmation window.

Phaser® 5550 Printer

3-14

Windows 2000 or Later

Configuring the Printer

To configure the printer:

1. Insert the Software and Documentation CD-ROM into the computer’s CD-ROM drive and

click Have Disk.

2. Click the Browse button, and then select the directory which contains the Windows 2000

or Windows XP drivers.

3. Select the *.INF file, and then click Open.

4. Verify that the path and filename are correct, and then click OK.

5. Enter a name for the printer and select whether you want that printer to be the default.

Click Next.

6. Select one of these options:

■ If the printer is not shared, click Next.

■ If the printer is shared, enter a Share Name, check the Share box, and then click

Next.

Printing a Test Page

You are prompted to print a test page.

1. Select one of these options:

■ Click Ye s to print a test page, and then click Next.

■ Click No if you do not want to print a test page, and then click Next.

2. Select one of these options in the Completing the Add Printer Wizard screen:

■ Click the Finish button if the data presented is correct. Proceed to Step 3.

■ Click the Back button to correct the data if incorrect, and then click Finish in the Add

Printer Wizard when the data is correct. Proceed to Step 3.

3. If you printed a test page, you are prompted to confirm that the test page printed:

■ Click Ye s if the test page printed successfully.

■ Click No if the test page did not print or printed incorrectly.

See also:

Windows 2000 or Later Troubleshooting on page 3-18

Phaser® 5550 Printer

3-15

Windows 2000 or Later

Microsoft IPP Port

Follow these steps to obtain the printer’s URL and create an Internet Printing Protocol (IPP) printer.

Obtaining the Printer’s URL (Network Path)

To obtain the printer’s URL:

1. Launch your web browser.

2. Enter your printer's IP address in the browser’s Address field.

3. Select Properties.

4. Select the Protocols folder on the left navigation panel.

5. Select IPP. The Network Path field on the IPP Settings page displays the printer’s URL.

Creating an IPP Printer

To create an IPP printer:

1. On the desktop, click Start, click Settings, and then click Printers.

2. Double-click Add Printer to launch the Microsoft Add Printer Wizard.

3. Select Network Printer, and then click Next.

4. When prompted for URL (Windows 2000, Windows XP), enter the printer’s URL in the

following format:

http://printer-ip-address/ipp

Note: Substitute your printer’s IP address or DNS name for printer-ip-address.

5. Click Next.

Configuring the Printer

To configure the printer:

1. Insert the Software and Documentation CD-ROM into the computer’s CD-ROM drive and

click Have Disk.

2. Click the Browse button, and then select the directory which contains the Windows 2000

or Windows XP drivers.

3. Select the *.INF file, and then click Open.

4. Verify that the path and filename are correct, and then click OK.

5. Enter a name for the printer and select whether you want that printer to be the default.

Click Next.

6. Select one of these options:

■ If the printer is not shared, click Next.

■ If the printer is shared, enter a Share Name, check the Share box, and then click

Next.

7. Click Next.

Phaser® 5550 Printer

3-16

Windows 2000 or Later

Windows 64-Bit Server to 32-Bit Client Installation

To install from a 64-Bit Server in Windows XP and Windows Server 2003:

1. Locate and install the 64-bit Windows driver from the Software and Documentation

CD-ROM.

2. Right-click on My Computer, and then select Manage.

3. Expand Local Users and Groups, and then double-click the Groups folder.

4. Double-click on Administrators, and then click the Add button.

5. Type the 32-bit client’s login name, and then click OK.

To install from a 32-Bit Client:

1. Insert the Software and Documentation CD-ROM and close the installer window.

2. Open My Network Places, and then browse to the 64-bit system.

3. Double-click on Printers and Faxes.

4. Select File, and then select Server Properties from the drop-down list.

5. On the Drivers tab, click the Add button.

6. Click Next, select Have Disk, and then click OK.

7. Browse to the 32-bit driver on the Software and Documentation CD-ROM, and open the

Windows folder.

8. Open the appropriate language folder, select the .inf file, and then click OK.

9. Choose your Printer, and then click Next.

10. Select Intel Box for Windows XP, and then click Next.

11. Click Finish.

12. In the My Network Places dialog box, double-click the 64-bit system, and then select

Ye s.

Phaser® 5550 Printer

3-17

Windows 2000 or Later

Windows 2000 or Later Troubleshooting

Note: For Windows XP, select Classic Look or the Windows XP procedures will not match

the steps below. To select Classic Look, click Start, click Control Panel, and then Taskbar and Start Menu. Select the Start Menu tab, and then select Classic Start menu. Click OK.

This Troubleshooting section assumes you have completed the following tasks:

■ Loaded a Phaser printer PCL or PostScript printer driver.

■ Printed and kept a current copy of the Configuration page.

Verifying Settings

To verify settings:

1. Verify the settings on the Configuration page.

■ IP Address Source is set to: DHCP, Control Panel, BOOTP, or Auto IP (depending

on your network configuration).

■ Current IP Address is set correctly. (Note this address if it is assigned by Auto IP,

DHCP, or BOOTP.)

■ Subnet Mask is set correctly (if used).

■ Default Gateway is set correctly (if used).

■ LPR is enabled. Verify that the LPR and AppSocket settings are set as desired.

■ Interpreters: Auto, PCL, or PostScript (depending on your driver).

2. Verify that the client is logged into the network and printing to the correct print queue.

The user should also have access to the Phaser printer queue.

Verifying Driver Installation

To verify driver installation:

1. Right-click My Network Places on the desktop, and then click Properties.

2. Right-click Local Area Connection, and then click Properties.

3. Select the General tab. View the list of installed network protocols to verify that TCP/IP

is installed. (For more information, contact your network administrator.)

4. Click Install to install any components not listed, and then restart your computer.

5. Click Start, click Settings, and then click Printers.

6. Right-click the printer icon, and then click Properties.

7. Select the Advanced tab. Verify that the correct printer driver is installed.

8. Select the Ports tab. Verify that the IP Address in the Print to the Following Ports list is

identical to the one on the Configuration page. You may need to click the Configure Port button to see the IP address. If necessary, re-select the TCP/IP number used for the printer.

Phaser® 5550 Printer

3-18

Windows 2000 or Later

Printing a Test Page

To print a test page:

1. Select the General tab.

2. Click Print Test Page. If the printer does not print, select PhaserSMART Technical

Support on the Troubleshooting tab of your Windows printer driver to access PhaserSMART Technical Support.

See also:

Online Support Assistant at www.xerox.com/office/5550support

Phaser® 5550 Printer

3-19

Macintosh OS X, Version 10.3 and Higher

This section includes:

■ Macintosh OS X, Version 10.3 on page 3-20

■ Macintosh OS X, Version 10.4 on page 3-21

■ Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher) on page 3-23

Macintosh OS X, Version 10.3

Set up your printer using Bonjour (Rendezvous), create a desktop USB connection, or use an LPD/LPR connection for Macintosh OS X, version 10.3 and higher.

Bonjour (Rendezvous) Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive and select the VISE installer to install the

printer software.

2. When installation is complete, open the Printer Setup Utility for Mac OS X, version

10.3.x.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

3. Confirm that the first drop-down menu is set to Bonjour (Rendezvous).

4. Select the printer in the window.

5. Select Xerox from the list of manufacturers in the lower drop-down menu.

6. Select the appropriate printer model from the list of available devices.

7. Click the Add button.

See also:

Online Support Assistant at www.xerox.com/office/5550support

USB Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive.

■ Open the Printer Setup Utility for Mac OS X, version 10.3.x.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

2. Click the Add button.

3. Select USB from the drop-down menu.

Phaser® 5550 Printer

3-20

Macintosh OS X, Version 10.3 and Higher

4. Select the printer in the window.

5. Select Xerox from the manufacturers in the drop-down menu.

6. Select the appropriate printer configuration from the list of available printers.

7. Click the Add button.

LPD/LPR Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive and select the VISE installer to install the

printer software.

2. Once installation is complete, open the Printer Setup Utility for Mac OS X, version

10.3.x.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

3. Click the Add button.

4. Select IP Printing from the first pull-down menu. Select LPD/LPR from the second pull-

down menu. Enter the printer’s IP address in the Printer Address field. Verify that the Queue Name field is blank. Select Xerox from the Printer Model pull-down menu, and

then select the corresponding PPD file. Click the Add button. The printer is added to the list.

Macintosh OS X, Version 10.4

Bonjour Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive.

2. Open the Printer Setup Utility.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

3. Click the Add button.

4. Select the Default Browser in the Printer Browser.

5. Select the Bonjour printer in the list of available printers. If the Printer Browser:

■ Selects the appropriate printer from the Print Using drop-down list, go to Step 8.

■ Does not select the appropriate printer from the Print Using drop-down list, go to

Step 6.

Phaser® 5550 Printer

3-21

Macintosh OS X, Version 10.3 and Higher

6. Select Xerox from the list of manufacturers in the lower drop-down menu.

7. Select the appropriate printer from the list of available printers.

8. Click the Add button.

USB Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive.

2. Open the Printer Setup Utility.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

3. Click the Add button.

4. Select the Default Browser in the upper left corner of the Printer Browser.

5. Select the USB-connected printer in the printers window. The Printer Browser selects the

appropriate printer configuration in the Print Using drop-down list.

■ If the appropriate printer configuration is selected, proceed to Step 8.

■ If the appropriate printer configuration is not selected, proceed to Step 6.

6. Select Xerox from the manufacturers in the drop-down menu.

7. Select the appropriate printer configuration from the list of available printers.

8. Click the Add button. The printer is displayed as an available printer in the Printer Setup

Utility.

LPD Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive and select the VISE installer to install the

printer software.

2. Once installation is complete, open the Printer Setup Utility.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

3. Click the Add button.

4. Select IP Printer from the upper left corner of the Printer Browser.

5. Select LPD from the pull-down menu.

6. Enter the printer’s IP address in the Address field.

7. Click the Add button. The printer is added to the list.

Phaser® 5550 Printer

3-22

Macintosh OS X, Version 10.3 and Higher

Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher)

The following procedure eliminates cabling, communication, and connection problems. Once you complete these steps, print a test page from your software application.

Mac OS X, Version 10.3 and Higher Troubleshooting

Perform these steps only for Mac OS X, versions 10.3 and higher:

1. Open the Network Utility, and then click the Ping tab.

2. Enter the printer’s IP address.

3. Click Ping. If you do not get a response, confirm that your TCP/IP settings are correct for

your printer and computer.

4. For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5. a. From the printer’s control panel, verify that EtherTalk is enabled. If it is not, enable it

in the control panel, and then reset the printer.

b. Print the Configuration page and verify that EtherTalk is enabled. c. From the Configuration page, verify the Zone. If you have multiple zones on your

network, verify that your printer appears in the desired zone.

5. If you are still unable to print, access PhaserSMART Technical Support through

CentreWare IS:

a. Launch your web browser. b. Enter the printer’s IP address in the browser’s Address field. c. Select Support. d. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART.

See also:

Online Support Assistant at w

ww.xerox.com/office/5550support

Phaser® 5550 Printer

3-23

UNIX (Linux)

Your printer supports connection to a variety of UNIX platforms through the parallel and network interface. The workstations currently supported by CentreWare for UNIX/Linux to a network-connected printer are:

■ Sun Solaris

■ IBM AIX

■ Hewlett-Packard HP-UX

■ Linux (i386)

■ Linux (PPC)

The following procedures enable you to connect your printer using any of the supported versions of UNIX or Linux listed above.

Quick Install Steps

Perform the following procedures to set up the printer and install the appropriate drivers.

From the Printer

To set up the printer:

1. Verify that both TCP/IP protocol and the proper connector are enabled.

2. On the control panel, select one of these IP address options:

■ Allow the printer to set up a DHCP address.

■ Enter the IP address manually.

3. Print the Configuration page and keep it for reference.

Phaser® 5550 Printer

3-24

From Your Computer

To install the printer:

UNIX (Linux)

1. Go to www.xerox.com/

office/5550drivers.

2. Select Unix from the Operating System drop-down menu, and then click Go.

3. Click the CentreWare for Unix package for the operating system this will be installed in.

This is the core package and must be installed first before the printer package.

4. Click the Start button to begin downloading.

5. Repeat steps 1 and 2, and then click the Printer Package for use with CentreWare for

Unix link.

6. Click the Start button to begin downloading.

7. In your browser, click the Installation Guide link, and then follow the installation

instructions.

Note: If print-quality problems exist, or your job did not print, access PhaserSMART

Technical Support through CentreWare

IS.

To access PhaserSMART Technical Support:

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field.

3. Select Support.

4. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART.

Installing the Printer When Using CUPS as the Print Spooler

When using CUPS as the print spooler, you need to add the printer’s .ppd file to the /usr/share/cups/model/Xerox directory.

To install the .ppd file:

1. Go to www.xerox.com/office/5550drivers

2. Select Unix from the Operating System drop-down menu, and then click Go.

3. Click the PPD Files using CUPS Printing Services link.

4. Click the Start button to begin downloading.

5. In your browser, click the README link, and then follow the installation instructions.

Phaser® 5550 Printer

3-25

IPv6

This section includes:

■ Enabling IPv6 on page 3-26

■ Setting the Interface ID on page 3-27

■ Automatic Address Assignment on page 3-28

■ DHCPv6 on page 3-29

■ Manual Address Assignment on page 3-30

■ Address Precedence on page 3-31

Enabling IPv6

IPv6 can be enabled or disabled independently of IPv4.

Note: If you disable both IPv4 and IPv6, you will lose your connection to the printer. For

information on restoring the default TCP/IP settings, see on page 3-27.

Resetting the TCP/IP Configuration

IPv6

To enable/disable IPv6, use one of the following options:

■ The printer’s control panel

■ CentreWare IS

Using the Control Panel

To enable/disable IPv6 on the control panel:

1. Select

2. Select

3. Select

4. Select

5. Select

Printer Setup, and then press the OK button.

Connection Setup, and then press the OK button.

Network Setup, and then press the OK button.

TCP/IPv6 Setup, and then press the OK button.

IPv6, and then press the OK button to switch between On and Off.

Using CentreWare IS

To enable/disable IPv6 using CentreWare IS:

1. Launch your web browser.

2. Enter your printer’s IP address in the browser’s Address field.

3. Click Properties.

4. Select the Protocols folder on the left navigation panel, and then click TCP/IP.

5. Click the TCP/IP (v6) button.

6. Select the TCP/IP v6 Enabled check box to enable TCP/IP v6.

7. Click the Save Changes button at the bottom of the page.

Phaser® 5550 Printer

3-26

Resetting the TCP/IP Configuration

Use the following procedure at the control panel to reset the TCP/IP configuration to the default settings:

IPv6

1. Select

2. Select

3. Select

Printer Setup, and then press the OK button.

Connection Setup, and then press the OK button.

Reset Connection Setup, and then press the OK button.

Setting the Interface ID

Your IPv6-enabled printer has one interface with multiple addresses. The Interface ID is the part of the address after the prefix. The printer uses the Interface ID when assigning both the Link-Local address and automatic addresses that use router supplied prefix(es). It is not used in addresses supplied by DHCPv6. Link-Local addresses are used by nodes to communicate with other nodes on the same local network. There are two options to set the Interface ID:

■ The default is to have the Interface ID automatically computed from the MAC address

associated with the interface. The ID is different for each device. This is the recommended method for setting the Interface ID.

■ The other option is to manually set the interface ID. The Interface ID must be 64 bits

(8 bytes) in length, and must not contain special characters other than colons or valid hexadecimal digits (0 through 9, a through f, or A through F).

Note: If you change the Interface ID, you will be prompted to reset the printer before the

changes take effect.

The Interface ID can only be set in CentreWare IS.

Using CentreWare IS

To set the Interface ID using CentreWare IS:

1. Launch your web browser.

2. Enter your printer’s IP address in the browser’s Address field.

3. Click Properties.

4. Select the Protocols folder on the left navigation panel, and then click TCP/IP.

5. Click the TCP/IP (v6) button.

6. Do one of the following:

■ Select User Interface ID from MAC address.

■ Select Use this Interface ID.

7. Click the Save Changes button at the bottom of the page.

Phaser® 5550 Printer

3-27

Automatic Address Assignment

Addresses can be assigned automatically when a router is found that offers one or more prefixes. Automatically assigned addresses are routeable. Each router-supplied prefix is combined with the Interface ID to create an address. The use of router-supplied prefixes is enabled by default.

To enable/disable automatic address assignment, use one of the following options:

■ The printer’s control panel

■ CentreWare IS

Enabling/Disabling Automatic Address Assignment with the Control Panel

To set the Interface ID on the control panel:

IPv6

1. Select

2. Select

3. Select

4. Select

5. Select

Printer Setup, and then press the OK button.

Connection Setup, and then press the OK button.

Network Setup, and then press the OK button.

TCP/IPv6 Setup, and then press the OK button.

Auto Assign, and then press the OK button to turn Auto Assign On or Off.

Enabling/Disabling Automatic Address Assignment with CentreWare IS

To set the Interface ID with CentreWare IS:

1. Launch your web browser.

2. Enter your printer’s IP address in the browser’s Address field.

3. Click Properties.

4. Select the Protocols folder on the left navigation panel, and then click TCP/IP.

5. Click the TCP/IP (v6) button.

6. Select/deselect Use router supplied prefixes.

7. Click the Save Changes button at the bottom of the page.

Phaser® 5550 Printer

3-28

IPv6

DHCPv6

DHCPv6 is used to acquire TCP/IP information.

The following DHCPv6 options are available in CentreWare IS:

■ As directed by the router - DHCPv6 is performed according to values in a router

advertisement. This is the default setting.

■ Always, for all configuration options (stateful) - Stateful DHCPv6 is always attempted,

and router flags related to how to perform DHCP are ignored. Configuration options and an IPv6 address will be accepted if DHCPv6 is successful.

■ Always, for all configuration options except address (stateless) - Stateless DHCPv6 is

always attempted, and router flags related to how to perform DHCP will be ignored. Configuration options will be accepted if DHCPv6 is successful, but no IPv6 address will be assigned.

■ Never - DHCPv6 is not used even if directed to do so by a router.

To enable/disable automatic address assignment, use one of the following options:

■ The printer’s control panel

■ CentreWare IS

Setting DHCPv6 Options with the Control Panel

To change DHCPv6 options using the control panel:

1. Select

2. Select

3. Select

4. Select

5. Select

Printer Setup, and then press the OK button.

Connection Setup, and then press the OK button.

Network Setup, and then press the OK button.

TCP/IPv6 Setup, and then press the OK button.

DHCPv6 Mode, and then press the OK button.

6. Select the DHCPv6 option, and then press the OK button.

Setting DHCPv6 Options Using CentreWare IS

To change DHCPv6 options using CentreWare IS:

1. Launch your web browser.

2. Enter your printer’s IP address in the browser’s Address field.

3. Click Properties.

4. Select the Protocols folder on the left navigation panel, and then click TCP/IP.

5. Click the TCP/IP (v6) button.

6. Select/deselect the DHCPv6 options.

7. Click the Save Changes button at the bottom of the page.

Phaser® 5550 Printer

3-29

IPv6

Manual Address Assignment

A manually entered IPv6 address is used in addition to any other IPv6 addresses. To create a manual address, enter the IPv6 address and prefix length in the fields provided in CentreWare IS. The default prefix length is 64.

To manually set the IPv6 address, use one of the following options:

■ The printer’s control panel

■ CentreWare IS

Setting the IPv6 Address with the Control Panel

To set the IPv6 address on the control panel:

1. Select

2. Select

3. Select

4. Select

5. Select

6. Select

Printer Setup, and then press the OK button.

Connection Setup, and then press the OK button.

Network Setup, and then press the OK button.

TCP/IPv6 Setup, and then press the OK button.

Manual Address, and then press the OK button to turn manual addressing on.

Manual Address, and then press the OK button.

7. To set the address: a. Use the Up Arrow and Down Arrow buttons to set the first number, and then press

the OK button.

b. Continue setting individual numbers, pressing the OK button after setting each one.

When you get to the end of the address, press the OK button to return to the menu.

Setting the IPv6 Address Using CentreWare IS

To manually set the IPv6 address using CentreWare IS:

1. Launch your web browser.

2. Enter your printer’s IP address in the browser’s Address field.

3. Click Properties.

4. Select the Protocols folder on the left navigation panel, and then click TCP/IP.

5. Click the TCP/IP (v6) button.

6. In the Manual Address Assignment field, select Use this address, and then type the

address.

7. Click the Save Changes button at the bottom of the page.

Phaser® 5550 Printer

3-30

IPv6

Address Precedence

Address precedence can be set to prefer IPv6 or IPv4 addresses when both types are available. The default setting is to prefer IPv6 addresses. Address Precedence can only be set in CentreWare IS.

Using CentreWare IS

To set address precedence using CentreWare IS:

1. Launch your web browser.

2. Enter your printer’s IP address in the browser’s Address field.

3. Click Properties.

4. Select the Protocols folder on the left navigation panel, and then click TCP/IP.

5. Click the TCP/IP (v6) button.

6. In the Address Precedence field, select the desired option.

7. Click the Save Changes button at the bottom of the page.

Phaser® 5550 Printer

3-31

Printing Basics

This chapter includes:

■ Supported Paper and Media on page 4-2

■ Loading Paper on page 4-9

■ Selecting Printing Options on page 4-31

■ Printing on Both Sides of the Paper on page 4-33

■ Printing on Specialty Media on page 4-35

■ Printing on Custom Size Paper on page 4-45

■ Creating Custom Paper Types on page 4-49

■ Using the Stapler on page 4-50

■ Using the Hole Puncher on page 4-54

■ Advanced Options on page 4-56

Phaser® 5550 Printer

4-1

Supported Paper and Media

This topic includes:

■ Paper Usage Guidelines on page 4-2

■ Paper that May Damage Your Printer on page 4-3

■ Paper Storage Guidelines on page 4-3

■ Supported Paper Sizes and Weights on page 4-4

■ Tray Setup on page 4-7

Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams.

For best results, use Xerox printing media specified for your Phaser 5550 printer. They are guaranteed to produce excellent results with your printer.

Caution: Damage caused by using unsupported paper, transparencies, and other specialty

media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/5550supplies

Paper Usage Guidelines

Follow these guidelines to ensure the best print quality and avoid printer jams:

■ Store paper on a flat surface, in a relatively low humidity environment.

■ Do not unwrap paper until you are ready to use it, rewrap any paper that is not being used.

■ Do not expose paper to direct sunlight or high humidity.

■ If excessive jams occur, flip and fan the paper in the tray or install fresh paper from a

newly opened ream.

■ Fan transparencies and labels prior to loading them in the tray.

■ Do not print on label stock once a label has been removed from the sheet.

■ Use only paper envelopes. Do not use envelopes with windows or metal clasps. Other size

envelopes may be printed as a custom size.

Phaser® 5550 Printer

4-2

Supported Paper and Media

Paper that May Damage Your Printer

Your printer is designed to be used with a variety of paper types. Other media types can cause poor print quality, increased paper jams, or damage to your printer.

Note: If you use pre-printed material regularly, the feed rollers may require additional

cleaning.

The following are examples of unacceptable paper:

■ Rough or porous media

■ Plastic media other than supported transparencies

■ Paper that has been folded or wrinkled

■ Padded envelopes

■ Non-laser glossy or coated paper

■ Paper that has been photocopied

■ Paper with cutouts or perforations

■ Paper with staples inserted

■ Envelopes with windows, metal clasps, adhesives with release strips, or side seams

Caution: Use only Xerox transparency film. Other types of transparency film can melt and

damage the printer.

Note: Using paper free of contaminants helps guarantee longer component life and better

print quality. Paper with better cut quality also reduces paper jams and misfeeds.

Paper Storage Guidelines

Providing good storage conditions for your paper and other media contributes to optimum print quality.

■ Store paper in dark, cool, relatively dry locations. Most paper items are susceptible to

damage from ultraviolet (UV) and visible light. UV radiation, which is emitted by the sun and fluorescent bulbs, is particularly damaging to paper items. The intensity and length of exposure to visible light on paper items should be reduced as much as possible.

■ Maintain constant temperatures and relative humidity.

■ Avoid attics, kitchens, garages, and basements for storing paper. Inside walls are drier than

outside walls where moisture can collect.

■ Store paper flat. Paper should be stored on pallets, cartons, shelves, or in cabinets.

■ Avoid having food or drinks in the area where paper is stored or handled.

■ Do not open sealed packages of paper until you are ready to load them into the printer.

Leave paper in the original packaging. For most commercial cut-size grades, the ream wrapper contains an inner lining that protects the paper from moisture loss or gain.

■ Leave the media inside the bag until you are ready to use it; reinsert unused media in the

bag and reseal it for protection. Some specialty media is packaged inside resealable plastic bags.

Phaser® 5550 Printer

4-3

Supported Paper and Media

Supported Paper Sizes and Weights

The following sections provide information about paper sizes and weights that can be used in the printer trays. For more detailed information about paper and other media, print the Paper Tips page:

1. On the control panel, select

2. Select

3. Select

Information Pages, and then press the OK button.

Paper Tips Page, and then press the OK button to print.

Information, and then press the OK button.

Paper Sizes and Weights for Tray 1 (MPT)

60 – 215 g/m

Statement 5.5 x 8.5 in. Custom Sizes

Executive 7.25 x 10.5 in.

Letter 8.5 x 11 in.

US Folio 8.5 x 13 in.

Legal 8.5 x 14.0 in.

Tabloid 11.0 x 17.0 in.

A6 105 x 148 mm

A5 148 x 210 mm

Tray 1 (MPT)

(16 – 57 lb. Bond)

Short edge: 76 – 216 mm (3.0 – 8.5 in.)

Long edge: 98 – 356 mm (3.87 – 14 in.)

A4 210 x 297 mm

A3 297 x 420 mm

B6 JIS 128 x 182 mm

B5 JIS 182 x 257 mm

B4 JIS 257 x 364 mm

Small US Postcard 3.5 x 5.5 in.

Large US Postcard 4.0 x 6.0 in.

Monarch 3.87 x 7.5 in.

#10 Commercial 4.12 x 9.5 in.

B5 176 x 250 mm

C5 162 x 229 mm

C4 229 x 324 mm

DL 110 x 220 mm

Phaser® 5550 Printer

4-4

Paper Sizes and Weights for Trays 2-5

60 – 215 g/m

Trays 2-5

(16 – 57 lb. Bond)

Supported Paper and Media

Statement

Executive

Letter

US Folio

Legal

Tabloid

B5 JIS

B4 JIS

5.5 x 8.5 in. Custom Sizes

7.25 x 10.5 in.

8.5 x 11 in.

8.5 x 13 in.

8.5 x 14.0 in.

11.0 x 17.0 in.

148 x 210 mm

210 x 297 mm

297 x 420 mm

182 x 257 mm

257 x 364 mm

C4 229 x 324 mm

Auto-sensed when Metric Defaults is set to Off

Auto-sensed

Auto-sensed when Metric Defaults is set to On

Short edge: 140 – 297 mm (5.5 – 11.70 in.)

Long edge: 182 – 432 mm (7.16 – 17.0 in.)

Paper Sizes and Weights for Tray 6

Executive

Letter

B5 JIS

Auto-sensed when Metric Defaults is set to Off

Auto-sensed

Auto-sensed when Metric Defaults is set to On

7.25 x 10.5 in.

8.5 x 11 in.

210 x 297 mm

182 x 257 mm

Phaser® 5550 Printer

60 – 215 g/m

4-5

Tray s 6

(16 – 57 lb. Bond)

Paper Sizes and Weights for Envelope Tray

Envelope Tray

60 – 90 g/m

Large US Postcard

#10 Commercial 4.12 x 9.5 in.

Monarch 3.87 x 7.5 in.

DL 110 x 220 mm

C5 162 x 229 mm

Non-standard envelope size

4.0 x 6.0 in. Custom Sizes

105 x 148 mm

Supported Paper and Media

(16 – 24 lb. Bond)

Short edge: 98 – 162 mm (3.87 – 6.38 in.)

Long edge: 148 – 241 mm (5.82 – 9.50 in.)

Phaser® 5550 Printer

4-6

Supported Paper and Media

Tray Setup

When loading paper, transparencies, or other specialty media in a tray:

■ Adjust the width and length guides, if loading paper with a different width or length.

■ Fan the paper, transparencies, or other specialty media before loading in the paper tray.

■ Do not overload the paper tray. Do not load paper or transparencies above the fill lines

inside the tray.

■ Slide the length and side guides firmly against the paper or other specialty media.

■ Push the tray completely to the back of printer.

■ Set the paper size and type if prompted by the control panel.

For the Online Support Assistant, go to www.xerox.com/office/5550support

Tray 1 (MPT)

MAX

5550-100

Tray 1 (MPT) Long-Edge Feed

(Recommended)

Trays 2-5

MAX

Tray 1 (MPT) Short-Edge Feed

5550-101

5550-102

Trays 2-5 Long-Edge Feed

(Recommended)

5550-106

Trays 2-5 Short-Edge Feed

Phaser® 5550 Printer

4-7

Tray 6 and Envelope Tray

Tray 6 Long-Edge Feed Envelope Tray

Supported Paper and Media

5550-103

5550-204

Phaser® 5550 Printer

4-8

Loading Paper

This topic includes:

■ Loading Paper in Tray 1 (MPT) for Single-Sided Printing on page 4-9

■ Loading Paper in Trays 2-5 for Single-Sided Printing on page 4-13

■ Loading Paper in Tray 6 for Single-Sided Printing on page 4-17

■ Loading Paper in Tray 1 (MPT) for 2-Sided Printing on page 4-20

■ Loading Paper in Trays 2-5 for 2-Sided Printing on page 4-24

■ Loading Paper in Tray 6 for 2-Sided Printing on page 4-27

Follow these general steps to print:

1. Load paper in the tray.

2. Adjust the tray guides.

3. If prompted by the control panel, confirm the paper type and size and change it as

required.

4. Send the job to the printer from the application’s Print dialog box.

Loading Paper in Tray 1 (MPT) for Single-Sided Printing

All paper sizes and types can be used in Tray 1 (MPT).

Caution: If you change the type or size of

paper in a tray, you must change the paper type and size on the control panel to match the paper that you loaded. If you fail to do

this, print-quality problems or jams can occur, and the fuser can be damaged.

5550-123

Phaser® 5550 Printer

4-9

1. Lower Tray 1 (MPT).

2. Adjust the paper guides to the size of the paper.

Loading Paper

5550-262

5550-125

Phaser® 5550 Printer

4-10

Loading Paper

3. Fan the paper to release sheets that may stick together.

5550-251

4. Insert the paper into the tray either long-edge feed or short-edge feed. If necessary, adjust

the paper guides to the size of the paper.

Long-Edge Feed

■ Recommended for Letter, A4, B5 JIS, large US Postcard, envelopes, and many custom

sizes of paper.

■ Do not load paper above the fill line.

MAX

■ Place the side to be printed facedown.

5550-100

Phaser® 5550 Printer

4-11

Loading Paper

■ Place pre-punched paper with the holes entering the printer last.

■ Place the letterhead (or top of the page) toward the front of the printer.

5550-126

Short-Edge Feed

■ Place Letter, Legal, Statement, Tabloid, A3, A4, A5, US Folio, B4 JIS, B5 JIS, B6 JIS,

and small US Postcard paper short-edge feed in Tray 1 (MPT).

MAX

■ Place the side to be printed facedown.

5550-101

Phaser® 5550 Printer

4-12

Loading Paper

■ Place pre-punched paper with the holes toward the back of the printer.

■ Place letterhead (or the top of the page) to enter the printer last.

5550-138

5. If prompted on the control panel, press the OK button to accept the paper size and type

that are shown. If you have changed the paper size or type, do the following:

a. Select

Change setup, and then press the OK button.

b. Select the paper type, and then press the OK button. c. Select the paper size, and then press the OK button to save your selection.

6. In the printer driver, select either the paper type or Tray 1 (MP T) as the paper source.

Loading Paper in Trays 2-5 for Single-Sided Printing

Trays 2-5 can be used for all paper, transparencies, specialty media, and many sizes.

Caution: If you change the type of paper in

a tray, you must change the paper type on the control panel to match the paper that you loaded. If you fail to do this, print-quality

problems can occur and the fuser can be damaged.

5550-123

Phaser® 5550 Printer

4-13

1. Pull out the tray.

2. Fan the paper to release sheets that may stick together.

Loading Paper

5550-156

5550-251

Phaser® 5550 Printer

4-14

Loading Paper

3. Insert paper into the tray either long-edge feed or short-edge feed.

5550-129

Long-Edge Feed

■ Place Letter, Executive, A4, B5 JIS, and custom sizes of paper long-edge feed into the

tray.

■ Place the side to be printed faceup.

■ Place pre-punched paper with the holes toward the right side of the tray.

■ Place letterhead (or the top of the page) toward the front of the tray.

Phaser® 5550 Printer

4-15

5550-130

Loading Paper

Short-Edge Feed

■ Place Letter, Legal, Tabloid, A3, A5, A4, B4 JIS, B5 JIS, US Folio, Statement, and

custom sizes of paper short-edge feed into the tray.

■ Place the side to be printed faceup.

■ Place pre-punched paper with the holes toward the front of the tray.

■ Place letterhead (or top of the page) toward the left side of the tray.

5550-254

4. If necessary, adjust the paper guides to the size of the paper.

Adjust the paper guides according to the paper size and feed direction (long-edge feed or short-edge feed). Labels inside the paper tray provide additional information for loading paper according to size and feed direction.

5550-132

Phaser® 5550 Printer

4-16

Loading Paper

5. Push the tray completely into the printer.

5550-032

6. If prompted on the control panel, press the OK button to accept the paper size and type

that are shown. If you have changed the paper size or type, do the following:

a. Select

Change setup, and then press the OK button.

b. Select the paper type, and then press the OK button. c. Select the paper size, and then press the OK button to save your selection.

7. In the printer driver, select either the paper type or the tray you loaded as the paper source.

Loading Paper in Tray 6 for Single-Sided Printing

Use Tray 6 as a high capacity feeder for Letter, A4, Executive, and B5 JIS paper. Paper can only be loaded long-edge feed in Tray 6.

1. Pull out the tray.

5550-112

Phaser® 5550 Printer

4-17

Loading Paper

8.5"

11"

2. If loading paper with a different width or length, adjust the width and length guides.

5550-241

5550-240

Phaser® 5550 Printer

4-18

3. Fan the paper to release sheets that may stick together.

5550-251

■ Place Letter, A4, Executive, and B5 JIS paper long-edge feed into the tray.

■ Place the side to be printed facedown.

■ Place pre-punched paper with the holes toward the left side of the tray.

■ Place letterhead (or the top of the page) toward the front of the tray.

Loading Paper

XEROX

4. Push the tray completely into the printer.

XEROX

5550-255

5550-115

Phaser® 5550 Printer

4-19

Loading Paper

5. If prompted on the control panel, press the OK button to accept the paper size and type

that are shown. If you have changed the paper size or type, do the following:

a. Select

Change setup and then press the OK button.

b. Select the paper type, and then press the OK button to save your selection.

6. In the printer driver, select either the paper type or Tray 6

as the paper source.

Loading Paper in Tray 1 (MPT) for 2-Sided Printing

All standard paper sizes, except postcard, B6 JIS, and envelopes, and most custom paper sizes can be used in Tray 1 (MPT) for 2-sided printing.

Caution: If you change the type or size of

paper in a tray, you must change the paper type and size on the control panel to match the paper that you loaded. If you fail to do

this, print-quality problems or jams can occur, and the fuser can be damaged.

5550-123

1. Lower Tray 1 (MPT).

5550-262

Phaser® 5550 Printer

4-20

2. Adjust the paper guides to the size of the paper.

3. Fan the paper to release sheets that may stick together.

Loading Paper

5550-125

5550-251

Phaser® 5550 Printer

4-21

Loading Paper

4. Insert the paper into the tray either long-edge feed or short-edge feed. If necessary, adjust

the paper guides to the size of the paper.

Long-Edge Feed

■ Recommended for Letter, A4, and B5 JIS sizes of paper.

■ Do not load paper above the fill line.

MAX

5550-100

■ Place the side to be printed first (page 1) faceup.

■ Place pre-punched paper with the holes entering the printer first.

■ Place the letterhead (or top of the page) toward the front of the printer.

5550-139

Phaser® 5550 Printer

4-22

Loading Paper

Short-Edge Feed

■ Place Letter, Legal, Statement, Tabloid, A3, A4, A5, US Folio, B4 JIS, and B5 JIS

sizes of paper short-edge feed in Tray 1 (MPT).

■ Place the side to be printed first (page 1) faceup.

■ Place pre-punched paper with the holes toward the front of the printer.

■ Place letterhead (or the top of the page) to enter the printer last.

5550-140

5. If prompted on the control panel, press the OK button to accept the paper size and type

that are shown. If you have changed the paper size or type, do the following:

a. Select

Change setup and then press the OK button.

b. Select the paper type, and then press the OK button. c. Select the paper size, and then press the OK button to save your selection.

6. In the printer driver, select either the paper type or Tray 1 (MP T) as the paper source.

Phaser® 5550 Printer

4-23

Loading Paper

Loading Paper in Trays 2-5 for 2-Sided Printing

Use Trays 2-5 for 2-sided printing of all standard paper sizes except postcards, B6 JIS, and envelopes, and custom paper smaller than 140 mm (5.5 in.) in width or 182 mm (7.16 in.) in height.

Caution: If you change the type of paper in

a tray, you must change the paper type on the control panel to match the paper that you loaded. If you fail to do this, print-quality

problems can occur and the fuser can be damaged.

1. Pull out the tray.

5550-123

2. Fan the paper to release sheets that may stick together.

5550-251

Phaser® 5550 Printer

4-24

5550-156

Loading Paper

3. Insert paper into the tray either long-edge feed or short-edge feed.

5550-129

Long-Edge Feed

■ Recommended for Letter, Executive, A4, B5 JIS, and many custom sizes of paper.

■ Place the side to be printed first (page 1) facedown.

■ Place pre-punched paper with the holes toward the left side of the tray.

■ Place letterhead (or the top of the page) toward the front of the tray.

Phaser® 5550 Printer

4-25

5550-134

Loading Paper

Short-Edge Feed

■ Place Letter, Legal, Tabloid, A3, A5, A4, B4 JIS, B5 JIS, US Folio, Statement and

some custom sizes of paper, short-edge feed into the tray.

■ Place the side to be printed first (page 1) facedown.

■ Place pre-punched paper with the holes toward the front of the tray.

■ Place letterhead (or top of the page) toward the right side of the tray.

5550-135

4. If necessary, adjust the paper guides to the size of the paper.

5550-132

Phaser® 5550 Printer

4-26

Loading Paper

5. Push the tray completely into the printer.

5550-032

6. If prompted on the control panel, press the OK button to accept the paper size and type

that are shown. If you have changed the paper size or type, do the following:

a. Select

Change setup and then press the OK button.

b. Select the paper type, and then press the OK button. c. Select the paper size, and then press the OK button to save your selection.

7. In the printer driver, select either the paper type or the tray you loaded as the paper source.

Loading Paper in Tray 6 for 2-Sided Printing

Use Tray 6 as a high capacity feeder for 2-sided printing of Letter, A4, Executive, and B5 JIS paper. Paper can only be loaded long-edge feed in Tray 6.

1. Pull out the tray.

5550-112

Phaser® 5550 Printer

4-27

Loading Paper

8.5"

11"

2. If loading paper with a different width or length, adjust the width and length guides.

5550-241

5550-240

Phaser® 5550 Printer

4-28

3. Fan the paper to release sheets that may stick together.

5550-251

■ Place Letter, A4, Executive, and B5 JIS paper long-edge feed into the tray.

■ Place the side to be printed first (page 1) faceup.

■ Place pre-punched paper with the holes toward the right side of the tray.

■ Place letterhead (or the top of the page) toward the front of the tray.

Loading Paper

XEROX

4. Push the tray completely into the printer.

XEROX

5550-255

5550-115

Phaser® 5550 Printer

4-29

Loading Paper

5. If prompted on the control panel, press the OK button to accept the paper size and type

that are shown. If you have changed the paper size or type, do the following:

a. Select

Change setup and then press the OK button.

b. Select the paper type, and then press the OK button to save your selection.

6. In the printer driver, select either the paper type or Tray 6

as the paper source.

Phaser® 5550 Printer

4-30

Selecting Printing Options

This topic includes:

■ Factors Affecting Print Performance on page 4-31

■ Selecting Printing Preferences (Windows) on page 4-31

■ Selecting Options for an Individual Job (Windows) on page 4-32

■ Selecting Options for an Individual Job (Macintosh) on page 4-32

See also:

Printer Settings on page 5-2

Factors Affecting Print Performance

Many factors affect a print job. They include the print speed (stated in number of pages per minute), the media used, download time, and printer processing time.

The computer download time and printer processing time are affected by several factors including:

■ Printer memory

■ Connection type (network, parallel or USB)

■ Network operating system

■ Printer configuration

■ File size and type of graphics

■ Computer speed

Note: Additional printer memory (RAM) may improve overall printer functions, but will not

increase the pages per minute (ppm) ability of the printer.

See also:

Print-Quality Problems on page 6-58

Selecting Printing Preferences (Windows)

Printer preferences control all of your print jobs, unless you override them specifically for a job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in printer settings.

To select printer preferences:

1. Select one of the following options:

■ Windows 2000, Windows Server 2003, and Windows Vista: Click Start, select

Settings, and then click Printers.

■ Windows XP: Click Start, and then select Printers and Faxes.

2. In the Printers folder, right-click the icon for your printer.

Phaser® 5550 Printer

4-31

Selecting Printing Options

3. From the pop-up menu, select Printing Preferences or Properties.

4. Make selections on the driver tabs, and then click the OK button to save your selections.

Note: For more information about Windows printer driver options, click the Help button

on the printer driver tab to view the online help.

Selecting Options for an Individual Job (Windows)

If you want to use special printing options for a particular job, change the driver settings before sending the job to the printer. For example, if you want to use True 1200 x 1200 dpi print-quality mode for a particular graphic, select this setting in the driver before printing that job.

1. With the desired document or graphic open in your application, access the Print dialog

box.

2. Select the Phaser 5550 printer and click its Properties button to open the printer driver.

3. Make selections from the driver tabs.

Note: For more information about Windows printer driver options, click the Help button

on the printer driver to view the online help.

4. Click the OK button to save your selections.

5. Print the job.

Selecting Options for an Individual Job (Macintosh)

To select print settings for a particular job, change the driver settings before sending the job to the printer.

1. With the document open in your application, click File, and then click Print.

2. Select the desired printing options from the menus and drop-down lists that are displayed.

Note: In Macintosh OS X, click Save Preset on the Print menu screen to save the current

printer settings. You can create multiple presets and save each with its own distinctive name and printer settings. To print jobs using specific printer settings, click the applicable saved preset in the Presets list.

3. Click Print to print the job.

Phaser® 5550 Printer

4-32

Printing on Both Sides of the Paper

This topic includes:

■ Automatic 2-Sided Printing on page 4-33

■ Binding Preferences on page 4-33

■ Selecting 2-Sided Printing on page 4-34

Automatic 2-Sided Printing

Guidelines

■ A duplex unit must be installed on your printer to perform automatic 2-sided printing. The

Phaser 5550B and 5550N configurations may be upgraded to include this feature.

■ The paper size must be at least 89 x 127 mm (3.5 x 5 in.) when printing from Tray 1. All

sizes that fit Trays 2-6 may be printed 2-sided.

■ The paper must have a weight of 60–163 g/m

■ Manual 2-sided printing is supported.

(16–43 lb. Bond).

See also:

Online Support Assistant at www.xerox.com/office/5550support

Binding Preferences

Use the printer driver to select Portrait or Landscape orientation for the images on the page. When you print 2-sided jobs, select the binding preference which determines how the pages turn.

Portrait Landscape

Bind on Side Edge Flip on Long Edge

Bind on Top Edge

Flip on Short Edge

Bind on Side Edge Flip on Short Edge

Bind on Top Edge

Flip on Long Edge

Phaser® 5550 Printer

4-33

Printing on Both Sides of the Paper

Selecting 2-Sided Printing

To select automatic 2-sided printing:

1. Insert paper into the tray.

2. In the printer driver, select 2-sided printing as shown in the following table, and then press

the OK button.

To select automatic 2-sided printing:

Operating System Steps

Windows Vista, Windows 2000, Windows XP, or Windows Server 2003

Mac OS X, version

10.3 and higher

1. Select the Paper/Output tab.

2. Select 2-Sided Print under 2-Sided Printing.

1. In the Print dialog box, select Duplex.

2. Select Print on Both Sides.

3. Click the Binding icon that matches the edge to bind.

See also:

Loading Paper in Tray 1 (MPT) for 2-Sided Printing on page 4-20 Loading Paper in Trays 2-5 for 2-Sided Printing on page 4-24 Loading Paper in Tray 6 for 2-Sided Printing on page 4-27

Phaser® 5550 Printer

4-34

Printing on Specialty Media

This section includes:

■ Printing Transparencies on page 4-35

■ Printing Envelopes on page 4-38

■ Printing Postcards on page 4-41

■ Printing Labels on page 4-43

Printing Transparencies

This topic includes:

■ Guidelines for Transparencies on page 4-35

■ Printing Transparencies from Tray 1 (MPT) or Tray 6 on page 4-35

■ Printing Transparencies from Trays 2-5 on page 4-36

Transparencies can be printed from any tray. They should be printed on one side only. To order Xerox supplies, contact your local reseller or go to www.xerox.com/office/5550supplies

Guidelines for Transparencies

■ Remove all paper before loading transparencies in the tray.

■ Do not load transparencies above the fill line; it may cause the printer to jam.

■ Handle transparencies by the edges using both hands to avoid fingerprints and creases

which can cause poor print quality.

■ Do not use transparencies with stripes on the side.

■ Change the paper type at the control panel for all trays.

■ Use Xerox Transparencies; print quality may vary with other transparencies.

Printing Transparencies from Tray 1 (MPT) or Tray 6

1. Fan the transparencies to release sheets that may stick together.

Phaser® 5550 Printer

4-35

5550-170

Printing on Specialty Media

2. Insert the transparencies long-edge feed into Tray 1 (MPT) or Tray 6.

MAX

5550-142

Tray 1 (MPT) Long-Edge Feed Tray 6 Long-Edge Feed

Note: Do not load paper above the fill line inside the tray.

5550-118

3. Adjust the paper guides to the size of the transparencies if necessary.

4. If prompted on the control panel, press the OK button to accept the paper size and type

that are shown. If you have changed the paper size or type, do the following:

a. Select b. Select

Change setup, and then press the OK button. Transparency, and then press the OK button.

c. Select the paper size, and then press the OK button to save your selection.

5. In the printer driver, select either Transparency as the paper type or the tray you loaded as

the paper source.

Printing Transparencies from Trays 2-5

1. Fan the transparencies to release sheets that may stick together.

Phaser® 5550 Printer

4-36

5550-170

Printing on Specialty Media

2. Insert the transparencies (long-edge feed preferred) into Tray 2, 3, 4, or 5.

5550-143

Note: Do not load paper above the fill line inside the tray.

3. Adjust the paper guides to the size of the transparencies.

4. If prompted on the control panel, press the OK button to accept the paper size and type

that are shown. If you have changed the paper size or type, do the following:

a. Select b. Select

Change setup, and then press the OK button. Transparency, and then press the OK button.

c. Select the paper size, and then press the OK button to save your selection.

5. In the printer driver, select either Transparency as the paper type or the tray you loaded as

the paper source.

Phaser® 5550 Printer

4-37

Printing on Specialty Media

Printing Envelopes

This topic includes:

■ Guidelines for Envelopes on page 4-38

■ Printing Envelopes from Tray 1 (MPT) on page 4-39

■ Printing Envelopes from the Optional Envelope Tray on page 4-40

Guidelines for Envelopes

Buying and Storing Envelopes

■ Use only paper envelopes specified in the Supported Papers table. Successful envelope

printing is highly dependent on the quality and construction of the envelopes. Use envelopes made specifically for laser printers.

■ It is recommended that you maintain constant temperatures and relative humidity.

■ Store unused envelopes in their packaging to avoid the effects of moisture and dryness

which can affect print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or during printing.

■ Avoid padded envelopes; purchase envelopes that lie flat on a surface.

■ Remove air “bubbles” from the envelopes before loading by setting a heavy book on top of

the envelopes.

■ If wrinkling or embossing problems occur, use a different brand of envelopes made

specifically for laser printers.

■ For more information, go to Supported Paper and Media on page 4-2.

Preparing to Print

Follow these guidelines to prevent wrinkling problems:

■ Print only on the front of the envelope.

■ Perform these steps when using an application that includes a tool for creating an envelope

document:

■ Select facedown.

■ Select the feed method with the image centered.

■ Clear Clockwise Rotation.

■ Load a maximum stack height of 10 mm (.4 in.) for Tray 1 (MPT) and 43 mm (1.7 in.) for

the optional Envelope Tray at a time.

■ Avoid printing over the area where the envelope seams meet.

■ When using commercial flap envelopes with side seams (vs. diagonal seams) verify that

the side seams are cut all the way to the corner of the envelope.

Caution: Never use envelopes with windows or metal clasps; they can damage the printer.

Phaser® 5550 Printer

4-38

Printing on Specialty Media

Printing Envelopes from Tray 1 (MPT)

1. Insert the envelopes in Tray 1 (MPT):

■ Place C4 envelopes short-edge feed in the tray.

■ Place Monarch, #10, C5, and DL envelopes long-edge feed in the tray.

■ Place the side to be printed facedown.

■ Place the envelope with the flap entering the printer first.

5550-144

Short-Edge Feed – C4 and Some Custom

Sizes

Long-Edge Feed – All Other Sizes

5550-145

2. Adjust the paper guides to the size of the envelopes.

3. If prompted on the control panel, press the OK button to accept the envelope size that is

highlighted. If you have changed the paper size or type, do the following:

a. Select b. Select

Change setup, and then press the OK button. Envelope, and then press the OK button.

c. Select the paper size, and then press the OK button to save your selection.

4. In the printer driver, select Envelope as the paper type or Tray 1 (MPT) as the paper

source.

Phaser® 5550 Printer

4-39

Xerox 5550 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

User Safety

Electrical Safety

Laser Safety

Maintenance Safety

Operational Safety

Printer Location

Printer Clearance

Operational Guidelines

Printing Safety Guidelines

Printer Supplies

Moving the Printer

Symbols Marked on Product

Printer Features

Parts of the Printer

Front View

Rear View

Internal Components

Printer Configurations

Standard Features

Available Configurations

Options and Upgrades

Control Panel

Control Panel Features

Control Panel Layout

Print Icon

Menu Map

Information Pages

Sample Pages

Fonts

Types of Fonts

Downloading Fonts

Printing Font Samples

More Information

Resources

Xerox Support Centre

Network Basics

Overview of Network Setup and Configuration

Choosing a Connection Method

Connecting via Ethernet (Recommended)

Connecting via USB

Connecting via Parallel

Configuring the Network Address

TCP/IP and IP Addresses

Automatically Setting the Printer’s IP Address

Dynamic Methods of Setting the Printer’s IP Address

Manually Setting the Printer’s IP Address

Printer Management Software

CentreWare Internet Services (IS)

CentreWare Web

Available Printer Drivers

Windows 2000 or Later

Preliminary Steps

Quick CD-ROM Install Steps

Other Methods of Installation

Windows 64-Bit Server to 32-Bit Client Installation

Windows 2000 or Later Troubleshooting

Macintosh OS X, Version 10.3 and Higher

Macintosh OS X, Version 10.3

Macintosh OS X, Version 10.4

Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher)

UNIX (Linux)

Quick Install Steps

IPv6

Enabling IPv6

Setting the Interface ID

Automatic Address Assignment

DHCPv6

Manual Address Assignment

Address Precedence

Printing Basics

Supported Paper and Media

Paper Usage Guidelines

Paper that May Damage Your Printer

Paper Storage Guidelines

Supported Paper Sizes and Weights