Paper Jams
This topic includes:
■ "Jam at A" on page 4-4
■ "Jam at B" on page 4-5
■ "Jam at B and C" on page 4-8
■ "Jam at C" on page 4-12
■ "Jam at D" on page 4-14
■ "Jam at D and A" on page 4-15
■ "Jam at E" on page 4-18
■ "Jam at F" on page 4-21
■ "Jam at G" on page 4-22
■ "Jam at H" on page 4-24
■ "Jam at the Stacker Upper Tray" on page 4-25
■ "Paper Size Jam in Tray 1 (MPT)" on page 4-26
■ "Paper Size Jam in Trays 2-5" on page 4-28
■ "Paper Size Jam in Tray 6" on page 4-30
■ "Jam at Tray 2, 3, 4, or 5" on page 4-33
■ "Jam at Tray 1 (MPT)" on page 4-35
■ "Jam at Tray 2 and Door A" on page 4-37
■ "Jam at Tray 3 and Door B" on page 4-41
■ "Jam at Tray 4 or 5 and Door C" on page 4-46
■ "Jam at Tray 6" on page 4-50
Phaser® 5500 Laser Printer
E
F
A
G
H
D
B
C
5500-07
5500-208
Copyright © 2004 Xerox Corporation. All Rights Reserved.
4-3
Videos are available with instructions for clearing paper jams. Videos are located
on the User Documentation CD-ROM and at www.xerox.com/office/5500support.
Jam at A
Follow these steps to clear the jam.
Warning
Use caution; some components inside Door A may be hot.
1. Open Door A.
Paper Jams
E
A
D
5500-001
2. Pull the jammed paper out of the printer. If necessary, press the green handle to move the
paper to make it easier to remove. Confirm that all paper fragments are removed.
E
5500-002
Phaser® 5500 Laser Printer
4-4
3. Close Door A.
Jam at B
Follow these steps to clear the jam.
Paper Jams
E
A
D
5500-003
1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.
5500-230
Phaser® 5500 Laser Printer
4-5
Paper Jams
2. Open Door B.
B
C
5500-004
3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
B
C
5500-005
Phaser® 5500 Laser Printer
4-6
Paper Jams
4. Close Door B.
B
C
5500-006
5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.
Phaser® 5500 Laser Printer
4-7
5500-231
Paper Jams
Jam at B and C
Follow these steps to clear the jam.
1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.
5500-230
2. Open Door B.
B
C
5500-004
Phaser® 5500 Laser Printer
4-8
Paper Jams
3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
B
C
5500-005
4. Close Door B.
B
C
5500-006
Phaser® 5500 Laser Printer
4-9
Paper Jams
5. Open Door C.
B
C
5500-007
6. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
B
C
5500-008
Phaser® 5500 Laser Printer
4-10
Paper Jams
7. Close Door C.
B
C
5500-009
8. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.
Phaser® 5500 Laser Printer
4-11
5500-231
Paper Jams
Jam at C
Follow these steps to clear the jam.
1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.
5500-230
2. Open Door C.
B
C
5500-007
Phaser® 5500 Laser Printer
4-12
Paper Jams
3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
B
C
5500-008
4. Close Door C.
B
C
5500-009
5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.
Phaser® 5500 Laser Printer
4-13
5500-231
Jam at D
Follow these steps to clear the jam.
1. Open Door D.
Paper Jams
E
A
D
B
5500-027
2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
E
A
D
B
5500-028
Phaser® 5500 Laser Printer
4-14
3. Close Door D.
Jam at D and A
Paper Jams
E
A
D
B
5500-029
Follow these steps to clear the jam.
1. Open Door D.
E
A
D
B
5500-027
Phaser® 5500 Laser Printer
4-15
Paper Jams
2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
E
A
D
B
5500-028
3. Close Door D.
E
A
D
B
5500-029
Phaser® 5500 Laser Printer
4-16
4. Open Door A.
Warning
Use caution; some components inside Door A may be hot.
Paper Jams
E
A
D
5500-001
5. Pull the jammed paper out of the printer. If necessary, press the green handle to move the
paper to make it easier to remove. Confirm that all paper fragments are removed.
E
5500-002
Phaser® 5500 Laser Printer
4-17