3635
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Xerox PHASER 3635
User Guide
Prepared and translated by:
Xerox
GKLS European Operations
Bessemer Road
Welwyn Garden City
Hertfordshire
AL7 1BU
ENGLAND
Copyright
Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitations, material generated from the software programs which are
displayed on the screen, such as icons, screen displays, looks etc.
Xerox®, and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Product names and trademarks
of other companies are hereby acknowledged.
Changes, technical inaccuracies and typographical errors will be corrected in subsequent editions.
Version 4.0.05.01.09
© 2008 Xerox Corporation. All rights reserved.
Table of Contents
1 Welcome...............................................................................................................................1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Related Information Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Environmental Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Product Recycling and Disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2 Getting Started...............................................................................................................21
Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Logging On / Logging Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Machine Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Customizing Your Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
For Further Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3 Copy .................................................................................................................................... 37
Copy Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Layout Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Output Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
ID Card Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
4 Fax ....................................................................................................................................... 59
Fax Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Embedded Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Server Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
5 Network Scanning.......................................................................................................... 87
Scan Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Network Scanning Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Network Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Layout Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Filing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
6 E-mail................................................................................................................................105
E-mail Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Layout Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
E-mail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Xerox Phaser 3635 User Guide i
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7 Store File .........................................................................................................................121
Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Layout Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
File/Folder Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Store File Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Store Files from the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
8 Print Files.........................................................................................................................137
Print Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Print from USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
9 Print...................................................................................................................................145
Print Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Custom Size Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Paper / Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Layout / Watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Image Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Advanced. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
10 Paper and other Media............................................................................................157
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Setting the Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
11 Setups............................................................................................................................167
Accessing Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Tools Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Localization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Fax Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Setting up Paper Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Machine Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Change Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
CRU Replacement Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Machine Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Customer Support and Supplies Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Optional Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
12 Maintenance ...............................................................................................................199
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Cleaning the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
ii Xerox Phaser 3635 User Guide
Table of Contents
13 Specifications..............................................................................................................205
Machine Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
Feature Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
14 Troubleshooting .........................................................................................................213
Fault Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Error and Fault Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
15 Index ..............................................................................................................................219
Xerox Phaser 3635 User Guide iii
Table of Contents
iv Xerox Phaser 3635 User Guide
1 Welcome
Thank you for choosing a Xerox Phaser 3635 machine. This product has been designed for
ease of use. To use your machine to its fullest potential, take some time to read this User
Guide.
The User Guide provides you with an overview of the features and options available on your
machine, depending on the configuration. To help you familiarize yourself with your new
machine please refer to:
• Chapter 2 Getting Started.
• Chapter 11 Setups.
Further chapters within this guide offer additional information on the features and options
available. For additional assistance at the machine, press the Help button. If your machine
is connected to the network, use the CentreWare Help system or click on the Help button in
the Printer Driver.
NOTE: The graphic representations of the touch screen displayed throughout this User
Guide may differ slightly according to the configuration. However, feature descriptions and
functionality as described remain the same.
Xerox Phaser 3635 User Guide 1
1Welcome
Introduction
The Xerox Phaser 3635MFP is a digital device capable of being used for copying,
printing, faxing, and scanning. The features and functions available on your
machine depend on the model purchased:
Xerox Phaser 3635MFP/S
This model provides digital copying, printing and scanning. The device supports
scanning to and printing from a USB thumb drive and has the capability of storing
print and copy files on the device. It copies and prints at 35 pages per minute. A
Document Feeder, Paper Tray and Bypass Tray are also provided and 2-sided
copying and printing are supported. An additional Paper Tray, Stand, Foreign
Interface Device and Memory Upgrade are available as options.
Xerox Phaser 3635MFP/X
This model has digital copying, printing, scanning and faxing capabilities. The
device supports scanning to and printing from a USB thumb drive and has the
capability of storing print and copy files on the device. It copies and prints at 35
pages per minute. A Document Feeder, Convenience Stapler and Paper Tray are
supplied as standard, and 2 Sided capability is also supported. Additional Paper
Tray, Stand, Foreign Interface Device and Memory Upgrade are available as
options.
2 Xerox Phaser 3635 User Guide
About This Guide
Throughout this User Guide some terms are used:
• Paper is the same as media.
• Document is the same as original.
• XeroxPhaser 3635 is the same as the machine / device.
The following table offers further information about the conventions used within
this Guide.
Convention Description Example
1Welcome
Italic TypeFace
Notes
Information
Warning
Caution
Used to denote screen or tab titles. In
addition, references to other
publications are displayed in Italic
typeface.
Used to provide additional or useful
information about a function or
feature.
Offers more in-depth specification
information relating to the machine.
Used to alert users to the possibility of
personal injury.
Cautions are statements that suggest
mechanical damage as a result of an
action
.
Basic Copy Features.
Please refer to chapter
3, page 42.
NOTE: The machine
automatically detects
standard document
sizes.
Up to 75 sheets of 20 lb
) bond paper can be
(80 g/m²
loaded.
WARNING: This
product must be
connected to a
protective earthing
circuit.
CAUTION: DO NOT
use organic or strong
chemical solvents or
aerosol cleaners or
pour fluids directly
onto any area.
Most option screens include three buttons to confirm or cancel your choices.
•The Undo button resets the current screen to the values that were displayed
when the screen was opened.
•The Cancel button resets the screen and returns to the previous screen.
•The Save button saves the selections made and returns to the previous screen.
Xerox Phaser 3635 User Guide 3
1Welcome
Related Information Sources
Information on this family of products can be found in:
1. This User Guide
2. The Quick Use Guide
3. The System Administration CD
4. The Xerox website http://www.xerox.com
4 Xerox Phaser 3635 User Guide
Customer Support
If you need assistance during or after product installation, please visit the Xerox
website for online solutions and support:
http://www.xerox.com
If you require further assistance, call our experts at the Xerox Welcome Center, or
contact your local representative. When telephoning please quote the machine
serial number. Use the space below to make a note of the machine serial number:
# ____________________________________________
To access the serial number open the side cover using the release latch and then
open the front door. The serial number is located on a panel above the Print
Cartridge. The Xerox Welcome Center or local representative telephone number is
provided when the machine is installed. For convenience and future reference,
please record the telephone number in the space below:
Xerox Welcome Center or local representative telephone number:
1Welcome
# ____________________________________________
Xerox Phaser 3635 User Guide 5
1Welcome
Safety
Read these safety notes carefully before using this product to ensure you operate
the equipment safely.
Your Xerox product and supplies have been designed and tested to meet strict
safety requirements. These include Safety Agency approval, and compliance to
established environmental standards. Please read the following instructions
carefully before operating the product and refer to them as needed to ensure the
continued safe operation of your product.
The safety testing and performance of this product have been verified using
XEROX materials only.
Follow all warnings and instructions marked on, or supplied with the product.
This WARNING mark alerts users to the possibility of personal injury.
This WARNING mark alerts users to heated surfaces.
WARNING: This symbol indicates a Laser is being used in the equipment and
alerts the user to refer to the appropriate safety information.
WARNING: This product must be connected to a protective earthing circuit.
Operator Accessible Areas
This equipment has been designed to provide operator access to safe areas only.
Operator access to hazardous areas is restricted using covers or guards, which
require a tool to enable removal. Never remove these covers or guards.
Maintenance Information
1. Any operator product maintenance procedures will be described in the user
documentation supplied with the product.
2. Do not carry out any maintenance on this product which is not described in
the customer documentation.
WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or
flammable when used on electromechanical equipment.
3. Use supplies and cleaning materials only as directed in the Operator section
of this manual.
6 Xerox Phaser 3635 User Guide
4. Do not remove covers or guards that are fastened with screws. There are no
parts behind these covers that you can maintain or service.
Operational Safety Information
Your Xerox equipment and supplies have been designed and tested to meet strict
safety requirements. These include safety agency examination, approval, and
compliance with established environmental standards.
To ensure the continued safe operation of your Xerox equipment, follow these
safety guidelines at all times:
Do These
• Always follow all warnings and instructions that are marked on or supplied with
the equipment.
• Before cleaning this product, unplug the product from the electrical outlet.
Always use materials specifically designated for this product, the use of other
materials may result in poor performance and create a hazardous situation.
1Welcome
WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or
flammable when used on electromechanical equipment.
• Always exercise care when moving or relocating equipment. Please contact
your local Xerox Service Department to arrange relocation of the copier to a
location outside of your building.
• Always locate the machine on a solid support surface (not on plush carpet) that
has adequate strength to support the weight of the machine.
• Always locate the machine in an area that has adequate ventilation and room
for servicing.
• Always unplug this equipment from the electrical outlet before cleaning.
NOTE: Your Xerox machine is equipped with an energy saving device to conserve
power when the machine is not in use. The machine may be left on continuously.
WARNING: The metallic surfaces in the fuser area are hot. Please use caution
when removing paper jams from this area and avoid touching any metallic
surfaces.
Do Not Do These
• Never use a ground adapter plug to connect the equipment to a power outlet
that lacks a ground connection terminal.
• Never attempt any maintenance function that is not specifically described in
this documentation.
• Never obstruct ventilation openings. They are provided to prevent overheating.
Xerox Phaser 3635 User Guide 7
1Welcome
• Never remove covers or guards that are fastened with screws. There are no
operator serviceable areas within these covers.
• Never locate the machine near a radiator or any other heat source.
• Never push objects of any kind into the ventilation openings.
• Never override or "cheat" any of the electrical or mechanical interlock devices.
• Never place this equipment where people might step on or trip on the power
cord.
• This equipment should not be placed in a room unless proper ventilation is
provided. Please contact your local Authorized dealer for further information.
Electrical Safety Information
1. The power receptacle for the machine must meet the requirements stated on
the data plate on the rear of the machine. If you are not sure that your
electrical supply meets the requirements, please consult your local power
company or an electrician for advice.
2. The socket outlet shall be installed near the equipment and shall be easily
accessible.
3. Use the power cable that is supplied with your machine. Do not use an
extension cord or remove or modify the power cord plug.
4. Plug the power cable directly into a correctly grounded electrical outlet. If you
are not sure whether or not an outlet is correctly grounded, consult an
electrician.
5. Do not use an adapter to connect any Xerox equipment to an electrical outlet
that lacks a ground connection terminal.
6. Do not place this equipment where people might step or trip on the power
cable.
7. Do not place objects on the power cable.
8. Do not override or disable electrical or mechanical interlock devices.
9. Do not push objects into slots or openings on the machine. Electrical shock or
fire may result.
10. Do not obstruct ventilation openings. These openings are used to provide
proper cooling to the Xerox machine.
Electrical Supply
1. This product shall be operated from the type of electrical supply indicted on
the product's data plate label. If you are not sure that your electrical supply
meets the requirements, please consult a licensed electrician for advice.
WARNING: This equipment must be connected to a protective earth circuit.
This equipment is supplied with a plug that has a protective earth pin. This plug
8 Xerox Phaser 3635 User Guide
1Welcome
will only fit into an earthed electrical outlet. This is a safety feature. If you are
unable to insert the plug into the outlet, contact a licensed electrician to
replace the outlet.
2. Always connect equipment to a correctly grounded power outlet. If in doubt,
have the outlet checked by a qualified electrician.
Disconnect Device
The power cable is the disconnect device for this equipment. It is attached to the
back of the machine as a plug-in device. To remove all electrical power from the
equipment, disconnect the power cable from the electrical outlet.
Emergency Power Off
If any of the following conditions occur, turn off the machine immediately and
disconnect the power cable(s) from the electrical outlet(s). Contact an authorized
Xerox Service Representative to correct the problem:
The equipment emits unusual odours or makes unusual noises.
The power cable is damaged or frayed.
A wall panel circuit breaker, fuse, or other safety device has been tripped.
Liquid is spilled into the machine.
The machine is exposed to water.
Any part of the machine is damaged
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose
of used batteries according to the instruction.
Quality Standards
The product is manufactured under a registered ISO9002 Quality system.
If you need additional safety information concerning this XEROX product or
XEROX supplied materials you may call the following number:
EUROPE: +44 (0) 1707 353434
USA/CANADA: 1 800 928 6571
Safety Standards
EUROPE: This XEROX product is certified by the following Agency using the Safety
Standards listed.
Agency: TUV Rheinland
Standard: IEC60950-1, 2001
USA/CANADA: This XEROX product is certified by the following Agency using the
Safety Standards listed.
Agency: UNDERWRITERS LABORATORIES
Xerox Phaser 3635 User Guide 9
1Welcome
Standard: UL60950-1, 2003 Edition. Certification is based on reciprocity
agreements, which include requirements for Canada.
Laser Safety Information
CAUTION: Use of controls, adjustments or performance of procedure other
than those specified herein may result in hazardous light exposure.
With specific regard to laser safety, the equipment complies with performance
standards for laser product set by government, national and international
agencies as a Class 1 laser product. It does not emit hazardous light, as the beam
is totally enclosed during all phases of customer operation and maintenance.
WARNING: Do not stare into the light source if the platen cover is in the up
position.
Ozone Safety Information
This product will produce ozone during normal operation. The ozone produced is
heavier than air and is dependent on copy volume. Providing the correct
environmental parameters as specified in the Xerox installation procedure will
ensure that the concentration levels meet safe limits.
If you need additional information about ozone, please request the Xerox
publication Ozone by calling 1-800-828-6571 in the United States and Canada. In
other markets please contact your authorised local dealer or Service Provider.
For Consumables
• Store all consumables in accordance with the instructions given on the package
or container.
• Keep all consumables away from the reach of children.
• Never throw Print Cartridges or toner containers into an open flame.
• Cartridges: When handling cartridges, for example ink, fuser, etc., avoid skin or
eye contact. Eye contact can cause irritation and inflammation. Do not attempt
to disassemble the cartridge. This can increase the risk of skin or eye contact.
Product Safety Certification
This product is certified by the following Agency using the Safety standards listed.
Agency Standard
Underwriters Laboratories Inc UL60950-1 1st (2003) (USA/Canada)
Intertek ETL SEMKO IEC60950-1 Edition 1 (2001)
10 Xerox Phaser 3635 User Guide
1Welcome
This product has been manufactured under a registered ISO9001 Quality system.
CE Mark
The CE mark applied to this product, symbolizes XEROX's declaration of
conformity with the following applicable European Union Directives, as of the
dates indicated:
December 12, 2006:
Council Directive 2006/95/EC as amended. Approximation of the laws of the
member states related to low voltage equipment.
December 15, 2004:
Council Directive 2004/108/EC as amended. Approximation of the laws of the
member states related to electromagnetic compatibility.
March 9, 1999
Council Directive 99/5/EC, on radio equipment and telecommunications
terminal equipment and the mutual recognition of the conformity.
A full declaration of conformity, defining the relevant directives and referenced
standards, can be obtained from your XEROX Limited representative.
WARNING: In order to allow this equipment to operate in proximity to
Industrial Scientific and Medical (ISM) equipment, the external radiation from
the ISM equipment may have to be limited or special mitigation measures
taken.
NOTE: Changes or modifications to this equipment not specifically approved by
the Xerox Corporation may void the user’s authority to operate this equipment.
WARNING: Shielded cables must be used with this equipment to maintain
compliance with Council Directive 2004/108/EC.
EMC Information
FCC Part 15
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interferences at
their own expense.
Xerox Phaser 3635 User Guide 11
1Welcome
NOTE: Changes or modifications to this equipment not specifically approved by
the Xerox Corporation may void the user’s authority to operate this equipment.
WARNING: Shielded cables must be used with this equipment to maintain
compliance with FCC regulations.
US Regulatory Information for the Fax Kit option
Model Number: XRX-
FAXKIT
FAX Send Header Requirements:
The telephone Consumer Protection Act of 1991 makes it unlawful for any person
to use a computer or other electronic device, including a Fax machine, to send any
message unless such message clearly contains in a margin at the top or bottom of
each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual
sending the message and the telephone number of the sending machine or such
business, other entity or individual. (The telephone number provided may not be a
900 number or any other number for which charges exceed local or long distance
transmission charges.)
In order to program this information into your FAX machine refer to Setting the
Machine and follow the steps provided.
Data Coupler Information:
This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the Administrative Council for Terminal Attachments (ACTA). On the
rear of this equipment is a label that contains, among other information, a product
identifier in the format US:AAAEQ##TXXXX. If requested, this number must be
provided to the Telephone Company.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. See installation instructions for details.
You may safely connect the machine to the following standard modular jack:
USOC RJ-11C using the compliant telephone line cord (with modular plugs)
provided with the installation kit. See installation instructions for details.
The Ringer Equivalence Number (or REN) is used to determine the number of
devices that may be connected to a telephone line. Excessive RENs on a telephone
line may result in the devices not ringing in response to an incoming call. In most
but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total
RENs, contact the local Telephone Company. For products approved after July 23,
2001, the REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal
12 Xerox Phaser 3635 User Guide
1Welcome
point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on
the label.
If this Xerox equipment causes harm to the telephone network, the Telephone
Company will notify you in advance that temporary discontinuance of service may
be required. If advance notice isn't practical, the Telephone Company will notify
the customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The Telephone Company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment. If this
happens the Telephone Company will provide advance notice in order for you to
make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this Xerox equipment, for repair or warranty
information, please contact the appropriate service center; details of which are
displayed either on the machine or contained within the user guide. If the
equipment is causing harm to the telephone network, the Telephone Company
may request that you disconnect the equipment until the problem is resolved.
Repairs to the machine should be made only by a Xerox representative or an
authorized Xerox service agency. This applies at any time during or after the
service warranty period. If unauthorized repair is performed, the remainder of the
warranty period is null and void. This equipment must not be used on party lines.
Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for
information.
If your office has specially wired alarm equipment connected to the telephone line,
ensure the installation of this Xerox equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment,
consult your Telephone Company or a qualified installer.
Canadian Regulatory Information for the Fax Kit option
Model Number: XRX-
FAXKIT
Xerox Phaser 3635 User Guide 13
This product meets the applicable Industry Canada technical specifications
NOTE: The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may consist
of any combination of devices subject only to the requirement that the sum of the
Ringer Equivalence Numbers of all of the devices does not exceed 5.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe systems, if
1Welcome
present, are connected together. This precaution may be particularly important in
rural areas.
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
appropriate.
European Regulatory Information for the Fax Kit option
Radio Equipment & Telecommunications Terminal Equipment Directive
This Xerox product has been self-certified by Xerox for pan-European single
terminal connection to the analogue public switched telephone network (PSTN) in
accordance with Directive 1999/5/EC.
The product has been designed to work with the national PSTNs and compatible
PBXs of the following countries:
Austria Belgium Bulgaria Cyprus
Czech Republic Denmark Estonia Finland
France Germany Greece Hungary
Iceland Ireland Italy Latvia
Liechtenstein Lithuania Luxembourg Malta
Netherlands Norway Poland Portugal
Romania Slovakia Slovenia Spain
Sweden Switzerland United Kingdom
In the event of problems, you should contact your local Xerox representative in the
first instance.
This product has been tested to and is compliant with TBR21 or ES 103 021-1/2/3
or ES 203 021-1/2/3, technical specifications for terminal equipment for use on
analogue-switched telephone networks in the European Economic Area.
The product may be configured to be compatible with other country networks.
Please contact your Xerox representative if it needs to be reconnected to another
country's network.
NOTE: Although this product can use either loop disconnect (pulse) or DTMF
(tone) signaling it is recommended that it is set to use DTMF signaling. DTMF
signaling provides reliable and faster call setup. Modification, connection to
external control software or to external control apparatus not authorized by
Xerox, will invalidate its certification.
14 Xerox Phaser 3635 User Guide
1Welcome
Illegal Copying
Congress, by statute, has forbidden the copying of the following subjects under
certain circumstances. Penalties of fine or imprisonment may be imposed on those
guilty of making such copies.
• Obligations or Securities of the United States Government, such as:
Certificates of Indebtedness
Coupons from Bonds
Silver Certificates
United States Bonds
Federal Reserve Notes
Certificates of Deposit
National Bank currency
Federal Reserve Bank Notes
Gold Certificates
Treasure Notes
Fractional Notes
Paper money
Bonds and obligations of certain agencies of the government, such as FHA
Bonds (US Savings Bonds may be photographed only for publicity purposes in
connection with the campaign for the sale of such bonds.)
Internal Revenue Stamps (If it is necessary to copy a legal document on which
there is a cancelled revenue stamp, this may be done provided the
reproduction of the document is performed for lawful purposes.)
Postage Stamps, canceled or uncanceled (For philatelic purposes, postage
stamps may be photographed provided the reproduction is black and white
and less than 3/4 or more than 11/2 times the linear dimensions of the
original).
Postal Money Orders
Bills, checks, or drafts for money drawn by or on authorized officers of the
United States
Stamps and other representatives of value, of whatever denomination, which
may be or have been issued under any Act of Congress
• Adjusted compensation Certificates for veterans of the World Wars.
• Obligations or Securities of any foreign government, bank, or corporation.
• Copyrighted material (unless permission of the copyright owner has been
obtained or the copying falls within the “fair use” or library reproduction
provisions of the copyright law). Further information of these provisions may be
obtained from the Copyright Office, Library of Congress, Washington, DC
20559 (circular R21).
Xerox Phaser 3635 User Guide 15
1Welcome
• Certificates of Citizenship or Naturalization (foreign naturalization certificates
may be photographed).
• Passports (foreign passports may be photographed).
• Immigration papers.
• Draft Registration cards.
• Selective Service Induction papers which bear any of the following information:
Registrant’s earnings or income
Registrant’s dependency status
Registrant’s court record
Registrant’s previous military service
Registrant’s physical or mental condition
NOTE: Exception: US Army and Navy discharge certificates may be
photographed.
• Badges, identification cards, passes or insignias carried by military or Naval
personnel, or by members of the various Federal Departments and Bureaus,
such as the FBI and Treasury (unless the photograph is ordered by the head of
such Department or Bureau).
WARNING: Copying of the following is also prohibited in certain states:
automobile licences, driver’s licenses, and automobile Certificates of Title. This
list is not all-inclusive. In case of doubt, consult your attorney.
Cyprus Hungary Lithuania Slovakia
Czech Republic Italy Malta Slovenia
Estonia Latvia Poland Spain
16 Xerox Phaser 3635 User Guide
Environmental Compliance
USA
Energy Star
As an ENERGY STAR partner, Xerox Corporation has determined that (the basic
configuration of) this product meets the ENERGY STAR guidelines for energy
efficiency.
The ENERGY STAR and ENERGY STAR MARK are registered United States
trademarks.
The ENERGY STAR Office Equipment Program is a team effort between U.S.,
European Union and Japanese governments and the office equipment industry to
promote energy-efficient copiers, printers, fax, multifunction machine, personal
computers, and monitors. Reducing product energy consumption helps combat
smog, acid rain and long-term changes to the climate by decreasing the emissions
that result from generating electricity.
1Welcome
Xerox ENERGY STAR equipment is preset at the factory. Your machine will be
delivered with the timer for switching to Power Save Mode from the last copy/print
out, set at 45 minutes. A more detailed description of this feature can be found in
the Machine Setup Section of this guide.
Xerox Phaser 3635 User Guide 17
1Welcome
Hg
Product Recycling and Disposal
European Union
Information for users on collection and disposal of old
equipment and used batteries
These symbols on the products, and/or accompanying documents mean that used
electrical and electronic products and batteries should not be mixed with general
household waste.
For proper treatment, recovery and recycling of old products and used batteries,
please take them to applicable collection points, in accordance with your national
legislation and the Directive 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save
valuable resources and prevent any potential negative effects on human health
and the environment which could otherwise arise from inappropriate waste
handling.
For more information about collection and recycling of old products and batteries,
please contact your local municipality, your waste disposal service or the point of
sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your
dealer or supplier for further information.
Information on disposal in other countries outside the European Union
These symbols are only valid in the European Union. If you wish to discard these
items, please contact your local authorities or dealer and ask for the correct
method of disposal.
Note for the battery symbol
This wheeled bin symbol may be used in combination with a chemical symbol. This
establishes compliance with the requirements set out by the Directive.
Removal
Batteries should only be replaced by a MANUFACTURER approved service facility.
18 Xerox Phaser 3635 User Guide
North America
Xerox operates a worldwide equipment take back and reuse/recycle program.
Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether
this Xerox product is part of the program. For more information about Xerox
environmental programs, visit http://www.xerox.com/environment.
If you are managing the disposal of your Xerox product, please note that the
product contains lamp(s) with mercury, and may contain lead, Perchlorate and
other materials whose disposal may be regulated due to environmental
considerations. The presence of these materials is fully consistent with global
regulations applicable at the time that the product was placed on the market. For
recycling and disposal information, contact your local authorities. In the United
States, you may also refer to the Electronic Industries Alliance web site: http://
www.eiae.org/.
WARNING: Perchlorate Material - This product may contain one or more
Perchlorate-containing devices, such as batteries. Special handling may apply,
please see http://www.dtsc.ca.gov/hazardouswaste/perchlorate/
1Welcome
Other Countries
Please contact your local waste authorities and request disposal guidance.
EH&S Contact Information
For more information on Environment, Health and Safety in relation to this Xerox
product and supplies, please contact the following customer help lines:
USA: 1-800 828-6571
Canada: 1-800 828-6571
Europe: +44 1707 353 434
Product Safety information for US
www.xerox.com/about-xerox/environment/enus.html
Product Safety information for EU
www.xerox.com/about-xerox/environment/eneu.html
Xerox Phaser 3635 User Guide 19
1Welcome
20 Xerox Phaser 3635 User Guide
2 Getting Started
Before you use your machine, take some time to familiarize yourself with the various
features and options.
Xerox Phaser 3635 User Guide 21
2 Getting Started
Document
Feeder
Control Panel
USB Port
Output Tray
Convenience
Stapler
Bypass Tray
Paper Tray 1
Document
Registration
Point
User Interface (UI) Touch
Screen
Control Panel
Document
Glass / Platen
Numeric Keypad
Machine Overview
Component Location
Document Feeder, Trays 1, 2, High Capacity Feeder and Finisher
22 Xerox Phaser 3635 User Guide
Document Glass, User Interface and Control Panel
Models and Components
Phaser 3635MFP/S Phaser 3635MFP/X
2 Getting Started
50-sheet DADF
Paper Tray 1 & Bypass
Tray
Digital Copying
Network Printing
Scan to E-mail
Embedded Fax
USB Thumbdrive
256 MB Memory
Configuration
500 Sheet Paper Tray 2
Stand
20 Sheet Convenience
Stapler
Standard Standard
Standard Standard
Standard Standard
Standard Standard
Standard Standard
- Standard
Standard Standard
Option Option
Option Option
Option Option
- Standard
Foreign Interface
Option Option
Xerox Phaser 3635 User Guide 23
2 Getting Started
ServicesJob
Status
Machine
Status
Display and
Touch Screen
Log In/
Out
Help
Cancel
Entry
Numeric
Keypad
Stop
Start
Power
Clear All
Interrupt
Printing
Language
Services
Home
Dial Pause
Control Panel Overview
Feature Description
Services
Services Home
Job Status
Machine Status
Display and Touch Screen
Help
Language
Login/out
Numeric Keypad
Displays the default feature on the touch screen.
Displays the available features on the touch screen.
Displays job progress information.
Displays the current status of the machine.
Displays and selects all the available programming features, plus
fault clearance procedures and general machine information.
Accesses additional information.
Changes text displayed on the screen to an alternative language.
Accesses Tools, used to adjust the defaults of the machine, and to
access locked services.
Use to enter numeric characters.
Cancel Entry
Press to cancel the entry made on the numeric keypad.
24 Xerox Phaser 3635 User Guide
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