Xerox 3550V-XT User Guide
V1.0
April 2010
Xerox® WorkCentre 3550
User Guide
©2010 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents
of this publication may not be reproduced in any form without permission of Xerox Corporation.
®
Xerox
and the sphere of connectivity design are trademarks of Xerox Corporation in the United States and/or other countries.
Document version 1.0: March 2010
Table of Contents
1 Getting Started
Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Powering on the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Control Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Supplied Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Loading Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Media Output Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Machine Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
General Care and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Further Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2Copy
Copy Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Copy Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Media Output Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3Fax
Fax Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Fax Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using Fax Send Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using Fax Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using Secure Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Fax from PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4Scan
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Scan Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Scan Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Scan Using TWAIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Scan Using WIA Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Network Scan Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Macintosh Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Linux Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Xerox WorkCentre 3550
User Guide
3
5E-mail
E-mail Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
E-mail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Smart Key Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
6Print
Printing using Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Printing using Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Printing using Linux. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
7USB Port
Inserting the USB Memory Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Scanning to USB Memory Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Printing from USB Memory Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Managing USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
8 CentreWare Internet Services
Using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
9 Paper and Media
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Setting Paper Size and Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
10 Machine Status and Setups
Machine Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Copy Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
E-mail Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Fax Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Scan Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
11 General Care and Troubleshooting
General Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
4
Xerox WorkCentre 3550
User Guide
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Further Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
12 Specifications
Machine Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Feature Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
13 Safety
Notices and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Safety Labels and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Operational Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Basic Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Copy Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Fax Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Material Safety Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Product Recycling and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Energy Program Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
EH&S Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
IndexIndex
Xerox WorkCentre 3550
User Guide
5
6
Xerox WorkCentre 3550
User Guide
Getting Started
This chapter includes:
• Machine Overview on page 8
• Powering on the Machine on page 11
• Control Panel Overview on page 12
• Supplied Software on page 16
• Loading Paper on page 17
• Loading Documents on page 18
• Media Output Locations on page 19
• Machine Status on page 20
• General Care and Consumables on page 23
• Further Assistance on page 24
1
Xerox WorkCentre 3550
User Guide
7
Machine Overview
1
2
3
4
5
6
8
9
10
11
12
13
14
15
16
17
18
19
7
1112123
13
4145
15
6
16
7
17
8189
19
10
Machine Overview
Before you use your machine, take some time to familiarize yourself with the various features and
options.
Front View
Document Feeder Cover Paper Level Indicator
Document Feeder Width Guides Front Door
Document Feeder Input Tray Handle
Document Feeder Output Tray Print Cartridge
Control Panel Bypass Tray Extension
Output Tray Bypass Tray Paper Width Guides
USB Memory Port Document Glass Cover
Bypass Tray Document Glass
Tray 1 Scanner Lock Switch
Tray 2 (Optional)
8
Xerox WorkCentre 3550
User Guide
Rear View
2
6
1
3
4
5
7
8
9
162738495
Card Reader Slot Power Switch
Machine Overview
USB Port Power Cord
Network Port Rear Door
Telephone Line Socket Duplex Unit
Extension Telephone Socket (Ext)
Machine Components
Component Xerox WorkCentre 3550
Document Feeder (60 sheets) Standard
Paper Tray 1 (500 sheets) Standard
Bypass Tray (50 sheets) Standard
Digital Copying Standard
Fax and Fax from PC Standard
Network Printing Standard
Scan and E-mail Standard
Embedded Fax Standard
USB Memory Device Drive Standard
256 MB Memory Configuration Option
Paper Tray 2 (500 sheets) Option
Xerox WorkCentre 3550
User Guide
9
Machine Overview
Component Xerox WorkCentre 3550
Stand Option
For eign Int erface De vice Option
10
Xerox WorkCentre 3550
User Guide
Powering on the Machine
1
2
1
2
The On/Off switch and the power inlet are at the rear of the machine.
Powering on the Machine
1. Connect the
AC Power Cord to the machine and a
power outlet. The power cord must be plugged into a
grounded power socket.
2. Press the
ON/OFF switch to the ON (I) position.
3. To power OFF, press the ON/OFF switch to the (O)
position.
Xerox WorkCentre 3550
User Guide
11
Control Panel Overview
1
2
3
4
5
6
8
9
10
7
14
15
11
17
18
16
20
19
21
22
23
12
13
1
234
5
678
9
10
11
12
13
14
15
16
17
18
Control Panel Overview
Copy: Activates Copy mode.
E-mail: Activates E-mail mode.
Fax : Activates Fax mode.
Scan: Activates Scan mode.
Paper Supply: Use to select a paper tray for the copy job.
2 Sided: Use to select whether your originals are 1 sided or 2 sided, or to produce 1 or 2 sided output.
Job Status: Displays job progress information.
Machine Status: Use to access machine information, status information, the machine serial number
and to print reports.
Display Screen: Displays and selects all the available programming features, plus general machine
information.
Menu: Enters Menu Mode and enables you to access options and settings.
Arrows: Use the up/down and left/right arrows to scroll through the options available in the selected
menu, and increase or decrease values.
OK: Confirms the selection on the screen.
Back: Sends you back one level in the menu.
Address Book: Allows you to search for stored fax numbers or e-mail addresses.
Manual Dial + .com: In Fax mode this button opens the fax line. In E-mail mode this button provides
access to commonly used e-mail address text, for example .com or .org. The text available can be
customized using CentreWare Internet Services.
Pause / Redial: In standby mode it is used to redial the last number. In edit mode it is used to insert a
pause into a fax number.
‘C’ Cancel Entry: Cancels the previous entry made on the keypad.
Keypad: Use to enter alphanumeric characters.
12
Xerox WorkCentre 3550
User Guide
Control Panel Overview
1920212223
Interrupt Printing: Use to interrupt the current job to run a more urgent job.
Clear All: Press to clear the last selections made.
Power Saver: Sends the machine into power saver mode or power down. Press the button again to
restart a powered off machine.
Stop: Pressing the Stop button once displays a confirmation message but does not stop the machine.
Press Stop again to stop the job in progress. Pressing Stop also exits the Menu Mode. If you have
logged in to use the machine, pressing Stop will bring up the Log Out option.
Start: Use to activate a job.
Using the Keypad
As you perform various tasks, you may need to enter names and numbers. For example, when you set
up your machine, you enter your name or your company’s name, and the fax number. When you store
fax numbers or e-mail addresses in memory, you may also enter the corresponding names.
1. When you are prompted to enter a letter, locate the button
labeled with the character you want. Press the button until
the correct letter appears on the display.
• For example, to enter the letter O, press 6, labeled with
MNO.
• Each time you press 6, the display shows a different
letter, M, N, O, m, n, o and finally 6.
2. You can enter special characters, such as
Keypad Characters on page 14.
3. To enter additional letters, repeat step 1. If the next letter is printed on the same button wait 2
seconds between presses, or move the cursor by pressing the right arrow button and then press the
button again. The cursor will move to the right and the next letter will appear on the display.
If you make a mistake while entering a number or name, press the left arrow button to delete the
last digit or character. Then enter the correct number or character.
4. You can enter a space by pressing 1 twice.
5. When you have finished entering letters, press OK.
@ / . & + -. Refer to
Xerox WorkCentre 3550
User Guide
13
Control Panel Overview
Keypad Characters
Key Assigned Numbers, Letters or Characters
1 space @ / . ‘ 1
2 A B C a b c 2
3 D E F d e f 3
4 G H I g h i 4
5 J K L j k l 5
6 M N O m n o 6
7 P Q R S p q r s 7
8 T U V t u v 8
9 W X Y Z w x y z 9
0 & + - , 0
* *
# #
Inserting a Pause
With some telephone systems, you must dial an access code (9,
for example) and listen for a second dial tone. In such cases, you
must insert a pause in the telephone number. You can insert a
pause while you are setting up speed dial numbers.
To insert a pause, press
while entering the telephone number.
A dash [ - ] appears on the display at the corresponding location.
Pause / Redial at the appropriate place
14
Xerox WorkCentre 3550
User Guide
Control Panel Overview
Menu Overview
The control panel provides access to various menus to setup the machine or use the machine’s
functions. These menus can be accessed by pressing the appropriate service button e.g. Copy, Fax or Email and the Menu button. The menu options available are as follows:
Copy Menu Fax Menu E-mail Menu Scan Menu
• Reduce/Enlarge
• Lighten/Darken
•Original Type
•Background
Suppression
•Layout
• Collation
•Original Size
• Lighten/Darken
•Background
Suppression
•Resolution
•Original Size
•Multi Send
•Delayed Start
• Priority Send
• Forward
•Secure
Receive
• Add Page
•Cancel Job
• File Format
• Lighten/Darken
•Output Color
• Original Type
•Background
Suppression
•Resolution
•Original Size
• File Format
•Lighten/Darken
•Output Color
• Original Type
•Background
Suppression
•Resolution
•Original Size
Machine
Status Menu
• Machine
Information
• Toner Level
• Information
Pages
•Copy
Defaults
•E-mail
Defaults
•Fax Setup
•Scan Defaults
• System Setup
• Network
Settings
Job Status
Menu
•Active Jobs
• Job Options
Note: For some services, the machine must be in the Ready state or additional selections may be
required before the Menu options can be accessed.
Xerox WorkCentre 3550
User Guide
15
Supplied Software
Supplied Software
After you have setup your machine and connected it to your computer, you must install the printer and
scanner software. The software is supplied on the CD delivered with your machine, or can be
downloaded from www.xerox.com. The following software is provided:
CD Contents
Printer Software CD Windows • Printer Driver: Use the printer driver to
take full advantage of your printer’s
features.PCL6 and Postscript drivers are
provided.
• Postscript Printer Description (PPD) File:
Use the PostScript driver to print
documents with complex fonts and
graphics in the PS language.
• Printer Setting Utility (PSU): Use this
utility to configure and check print
settings.
• Scanner Driver: TWAIN and Windows
Image Acquisition (WIA) drivers are
available for scanning documents on your
machine.
• Status Monitor: This program allows you
to monitor the machine’s status and alerts
you when an error occurs during printing.
• Network Scan Manager: Use to change
scan settings and add or delete the folders
where scanned documents are saved on
your computer.
Printer Software CD Linux • Printer Driver: Use this driver to take full
advantage of your printer’s features.
• Postscript Printer Description (PPD) File:
Use this file to run your machine from a
Linux computer and print documents.
Printer Software CD Macintosh • Printer Driver: Use this driver to take full
advantage of your printer’s features.
• Postscript Printer Description (PPD) File:
Use this file to run your machine from a
Macintosh computer and print documents.
• Printer Setting Utility (PSU): Use this
utility to configure and check print
settings.
• Scanner Driver: A TWAIN driver is
available for scanning documents on your
machine.
16
Xerox WorkCentre 3550
User Guide
Loading Paper
1. Open the paper tray.
The paper level indicator on the front of the tray 1 and the
optional tray 2 shows the amount of paper currently left in
the tray. When the tray is empty, the indicator of the bar is
completely lowered.
Note: The paper trays can each hold a maximum of 500
sheets of 20 lb (80 g/m²) bond paper. The bypass tray can
hold 50 sheets 20 lb (80 g/m²) bond paper.
2. If loading Legal, Oficio and Folio open the back of the paper
tray.
Loading Paper
3. Squeeze the rear guide and move from the current position
and into the correct position for the current paper size. Make
sure the guide clicks into place.
4. Load paper into the tray. Do not fill above the 28lb (105g)
line at the rear of the tray.
5. Position the side guide by squeezing the lever and sliding it
towards the stack of paper, until it gently touches the side of
the stack.
6. Insert the paper tray into the machine.
7. After loading paper in the paper tray, set the paper size and
type using the control panel. Press OK to confirm the settings
or Stop to change the settings. These settings will apply to
Copy and Fax modes.
For workstation printing, select the paper size and type in the application program you use on your
workstation.
Note: The settings made from the print driver override the settings on the control panel.
For more information on loading paper, refer to Paper and Media on page 117.
Xerox WorkCentre 3550
17
User Guide
Loading Documents
Loading Documents
Documents can be loaded either into the document feeder or onto the document glass.
Document Feeder
1. Load documents to be scanned face up in the input tray of
the document feeder with the top of the document to the left
or rear of the tray.
2. Move the document guide to just touch both sides of the
document.
Document Glass
1. Open the document feeder and place single documents face
down on the document glass aligned with the rear left
corner.
2. The default document size is 8.5 x 11” or A4. For other sized
documents, change the Original Size option. Refer to Copy
Options on page 29 for further information.
Note: Documents are only scanned once even when several
copies are selected.
18
Xerox WorkCentre 3550
User Guide
Media Output Locations
1
2
1
2
Media Output Locations
The machine has two output locations:
• Output Tray (face down)
• Rear Door (face up)
The machine sends output to the Output Tray by default. If
printing on envelopes and other special media, the Rear Door is
recommended.
Using the Output Tray
The Output Tray collects printed paper face down, in the order in which the sheets were printed. The
Output Tray should be used for most jobs.
To use the Output Tray, make sure that the Rear Door is closed.
Notes:
• If paper coming out of the Output Tray has problems, such as excessive curl, try printing
to the Rear Door.
• To reduce paper jams, do not open or close the Rear Door while the printer is printing.
Using the Rear Door
Using the Rear Door, paper comes out of the machine face up. Printing from the Bypass Tray to the
Rear Door provides a straight paper path. Using the Rear Door might improve the output quality when
printing on special media.
To use the Rear Door, pull on the handle to open the Rear Door
and flip open the inner flap. The output is delivered to the Rear
Door when the Rear Door is open.
If printing envelopes or other special media, open the rear cover
and pull down the fuser pressure levers about 90 degrees to
improve output quality.
CAUTION: The fuser area inside the Rear Door of your
machine becomes very hot when in use. Take care when you
access this area.
Xerox WorkCentre 3550
User Guide
19
Machine Status
Machine Status
The Machine Status button provides information about the machine and access to the machine
setups. After your machine is installed, it is recommended that the settings and options are customized
to fully meet the requirements of the Users. Please discuss your requirements with your System or
Machine Administrator to ensure you get optimum performance from your machine. The Machine
Status options include:
Note: For full instructions on accessing and customizing the machine settings, refer to Machine
Status and Setups on page 127.
Machine Information
This option includes the following information:
•Model
• Printer Name
•DNS Name
•IP Address
• Serial Number
• Activation Date
•Billing Counters
Toner Level
Use this option to check the level of toner in the print cartridge. The toner level is indicated on the
status bar.
Information Pages
This option allows the user to print the following reports:
Report Description
All Pages This option enables you to print all the reports and information pages.
Configuration Report This provides information about your machine setup, including the serial
number, IP Address, installed options and the software version.
Address Book This list shows all of the Fax and E-mail addresses currently stored in the
machine’s memory.
Send Report This report shows the fax number, the number of pages, the elapsed
time of the job, the communication mode, and the communication
results for a particular Fax job.
Note: You can set up your machine to automatically print a Send Report
after each Fax job. (See Fax Setu p on page 140.)
20
Xerox WorkCentre 3550
User Guide
Machine Status
Report Description
Sent Report This report shows information on the faxes and e-mails you have
recently sent.
Note: You can set the machine to automatically print this report every
50 communications. (See Fax Setup on page 140.)
Fax Recv Report This report shows information on the faxes you have recently received.
Schedule Job This list shows the documents currently stored for delayed faxes along
with the starting time and type of each operation.
Junk Fax Report This list shows the fax numbers specified as junk fax numbers. To add or
delete numbers to or from this list, access the Junk Fax Setup menu. (See
Fax Setu p on page 140.)
Network Information This list shows information about your machine’s network connection
and configuration.
User Auth List This list shows authorized users who are allowed to use the e-mail
function.
Billing Counters This list shows the total number of impressions, black Impressions and
maintenance impressions which have been made on the machine. It
also shows the total number of sheets and 2 sided sheets put through
the machine.
Copy Defaults
The Copy options, including Reduce/Enlarge, Lighten/Darken, Background Suppression, Original Type,
Layout, Collation and number of copies, can be set to those most frequently used. A passcode is
required to access and change the default settings. When you copy a document, the default settings
are used unless they have been changed for the current job. Once the current job is complete or after
20 seconds, the settings return to the default settings.
E-mail Defaults
The E-mail options, including File Format, Original Type, Output Color and Resolution, can be set to
those most frequently used. A passcode is required to access and change the default settings. When
you e-mail a document, the default settings are used unless they have been changed for the current
job. Once the current job is complete or after 20 seconds, the settings return to the default settings.
Xerox WorkCentre 3550
User Guide
21
Machine Status
Fax Setup
Your machine provides you with various user-selectable options for setting up the fax system. You can
change the default settings for your preferences and needs. Receiving and Sending settings can be
customized. A passcode is required to access and change the default settings.
Scan Defaults
The scan options, including File Format, Output Color and Resolution, can be set to those most
frequently used for the Scan to USB, Scan to FTP and Scan to SMB options. A passcode is required to
access and change the default settings. When you scan a document, the default settings are used
unless they have been changed for the current job.
System Setup
System Setup options enable you to customize settings which are specific to the machine, such as Date
& Time and Power Save. A passcode is required to access and change the System Setup settings.
Network Settings
You may set up the network using the machine's display screen. Before doing that, you must have the
relevant information concerning the type of network protocols and computer system you use. If you
are not sure which setting to use, contact your System Administrator to configure this machine on the
network. A passcode is required to access and change the Network Settings.
22
Xerox WorkCentre 3550
User Guide
General Care and Consumables
General Care and Consumables
There are several consumables on the machine that need replenishing or replacing, such as paper and
the Customer Replaceable Unit. To place an order for Xerox consumables, please contact your local
Xerox Representative giving your Company Name, product number and the machine serial number.
Supplies can also be ordered from www.xerox.com, refer to Supplies on page 111 for further
information.
The machine serial number can be displayed by pressing the Machine Status button, then highlighting
Machine Information and pressing OK. For further information about locating the serial number,
please refer to Locating the Serial Number on page 190.
Customer Replaceable Unit
There is one Customer Replaceable Unit in the machine, the Print
Cartridge.
To avoid print quality problems resulting from worn parts and to
maintain your machine in top working condition, the Print
Cartridge will need to be replaced after printing the specified
number of pages or when the life span of the unit has expired.
The machine will display a message when the Print Cartridge
needs to be replaced. Only replace the unit when a message
instructs you to do so or when instructed by a Xerox representative. To replace a Customer Replaceable
Unit, follow the instructions provided within this guide or with the consumable.
To replace a Customer Replaceable Unit, refer to General Care and Troubleshooting on page 155. To
purchase a new Print Cartridge, contact your local Xerox representative or authorized dealer. Supplies
can also be ordered from www.xerox.com, refer to Supplies on page 111 for further information.
Cleaning Tasks
Performing regular cleaning activities ensures the machine is kept free of dust and debris. The machine
covers, control panel and document feeder should all be cleaned using a soft lint-free cloth, lightly
dampened with water. Xerox Cleaning Fluid or Anti-Static Cleaner can be used to clean the document
glass, but must be applied using a cloth and not poured directly on the document glass. Remove any
residue with a clean cloth or paper towel.
For further information on maintenance tasks, refer to General Care and Troubleshooting on page 155.
Xerox WorkCentre 3550
User Guide
23
Further Assistance
Further Assistance
For any additional help visit our customer web site at www.xerox.com or contact the Xerox Support
Center quoting the machine serial number.
Xerox Support Center
If a fault cannot be resolved by following the display instructions, check Error Messages on page 169. If
the difficulty persists, contact the Xerox Support Center. The Xerox Support Center will want to know
the nature of the problem, the machine serial number, the fault code (if any) plus the name and
location of your company.
For information about locating the serial number, please refer to Locating the Serial Number on
page 190.
Documentation
Most answers to your questions will be provided by the documentation that is supplied on CD with the
WorkCentre 3550. Alternatively you can access the documents from www.xerox.com/support.
• Quick Use Guide - contains information about installing the machine and initial setups.
• User Guide (this document) - contains instructions and information about all the features on the
machine.
• System Administration Guide - provides detailed instructions and information about connecting
your machine to the network and installing optional features.
24
Xerox WorkCentre 3550
User Guide
Copy
This chapter includes:
• Copy Procedure on page 26
• Copy Options on page 29
• Using the Layout Options on page 31
• Media Output Locations on page 35
2
Xerox WorkCentre 3550
User Guide
25
Copy Procedure
Copy Procedure
This section describes the basic procedure for making copies. Follow the steps below.
• Load the Documents on page 26
• Select the Features on page 27
• Enter the Quantity on page 28
• Start the Job on page 28
• Check the Job Status on page 28
• Stop the Job on page 28
If an authentication feature is enabled, you may need an account before using the machine. To get an
account, or for more information, contact the System Administrator.
Load the Documents
You can load the documents to be copied either on the document glass or through the document
feeder.
Document Feeder
The following steps explain how to load documents using the document feeder:
1. Before loading the documents into the document feeder, ensure they are in good condition and
remove all staples and paper clips.
2. Insert the documents neatly into the document feeder, face
up. The first page should be on top with the headings
towards the left of the machine.
Note: Up to 60 sheets of 20 lb (75 g/m²) bond paper can be
loaded. Weight ranges from 12.5 lb to 28 lb (50 - 120 g/m²) refer to Specifications on page 191 for further information.
3. Place the documents in between the guides placing the left
edge in the document feeder, and position the guides to just
touch the edge of the documents.
26
Xerox WorkCentre 3550
User Guide
Copy Procedure
Document Glass
The following steps explain how to load documents using the document glass:
1. Raise the document feeder.
2. Place the document face down on the document glass,
aligned with the tip of the registration arrow near the top left
of the document glass.
The default document size is 8.5 x 11” or A4. For other sized
documents change the Original Size option. Refer to Copy
Options on page 29 for further information.
3. Lower the document feeder.
Select the Features
Various features can be selected for your copy job. The most common features are selected from the
control panel. Once you have made a selection, press Back to return to the Ready screen.
1. Press the Copy button on the control panel.
2. Press the Paper Supply button on the control panel:
• Auto Select: With this option selected, the machine
chooses the correct paper for the copy job based on the
size of the originals being scanned.
• Tray 1: Use this option to select the paper loaded in Tray
1.
• Tray 2 (Opti onal) : Use this option to select the paper
loaded in Tray 2.
Note: Trays 1 & 2 can each hold 500 sheets of 20lb paper. Weight ranges from 60-105 g/sm. Sizes
range from A4 (SEF) to Legal.
• Bypass Tray: Use this option when feeding individual types of stock, for example letterhead
or labels for one-off jobs. The Bypass Tray holds up to 50 sheets of 20lb paper or up to 5
transparency sheets or up to 5 envelopes.
Select the Paper Supply option required using the up/down arrows and press OK.
For more information, refer to Paper and Media on page 117.
3. Press the 2 Sided button on the control panel. Two-sided copies can be made automatically from
one or two-sided originals:
• 1 1 Sided: Use this option for 1 sided originals when 1 sided copies are required.
• 1 2 Sided: Use this option for 1 sided originals when 2 sided copies are required.
• 1 2 Sided, Rotate Side 2: This option produces 2 sided copies from 1 sided originals and
rotates 180 degrees every second side image. Use this option to create documents which can
be read in a “head to toe” manner, for example a calendar.
• 2 2 Sided: Use this option for 2 sided originals when 2 sided copies are required.
• 2 1 Sided: Use this option for 2 sided originals when 1 sided copies are required.
• 2 1 Sided, Rotate Side 2: This option produces 1 sided copies from 2 sided originals and
rotates 180 degrees every second side image. The “read” orientation for this option varies
depending on the input originals. For example, if “head to head” orientation originals are
Xerox WorkCentre 3550
User Guide
27
Copy Procedure
scanned, the output will be “head to toe”. If “head to toe” orientation originals are scanned,
the output produced will be “head to head”.
Select the 2 Sided option required using the up/down arrows and press OK.
4. Additional Copy options are available through the Menu button. For information about
programming additional options, refer to Copy Options on page 29.
Enter the Quantity
• The maximum copy quantity is 999.
• Use the keypad on the control panel to enter the number of
copies required. The number entered is displayed in the
upper right-hand corner of the display.
Note: To cancel an incorrect entry, press the C button and
enter the correct quantity.
Start the Job
1. Press the Start button. Each document is scanned only once.
2. If using the document glass to scan 2 sided originals, the machine displays a message when ready
to scan side 2. Continue scanning until all sides have been scanned.
The images are scanned and the copy job is printed.
Check the Job Status
1. Press the Job Status button on the control panel to display
job status information.
2. A list of Active Jobs is displayed. Select your job using the
up/down arrows and press OK.
3. The following Job Options are available:
• Required Resources: Use this option to view the media
requirements for the job.
• Delete: Select this option to delete the job. Use the
left/right arrows to select Ye s or No.
• Details: Select this option to display details about the job. The job name, owner, type, status
and submission time is displayed.
Stop the Job
Follow the steps below to manually cancel an active copy job.
1. Press the Stop button on the control panel. A confirmation is displayed, press Stop again to cancel
the current copy job.
2. To cancel a queued job press the Job Status button on the control panel to display the active jobs.
3. Use the up/down arrows and select the job required, press OK.
4. Select Delete and OK.
5. Select Yes to delete the job or No to return to previous screen.
28
Xerox WorkCentre 3550
User Guide
Copy Options
Copy Options
Your machine provides the following options to customize your Copy jobs. Use the Menu button to
access the options. For information about changing the default Copy settings, refer to Copy Defaults
on page 136.
Note: If you press Stop while setting the copy options, all of the options you have set for the
current copy job will be canceled and return to their default status after the machine completes
the copy job in progress.
Feature Description Options
Reduce/Enlarge Originals can be reduced
or enlarged between 25%
and 400%. From 25% to
400% when using the
document glass, or from
25% to 100% using the
document feeder.
Lighten/Darken Adjusts the lightness or
darkness of the output.
Original Type The Original Type setting is
used to improve the image
quality by selecting the
document type for the
originals.
• 100%: Produces an image on the copies the same size
as the image on the original.
• Variable: Use the keypad or the up/down arrow
buttons to enter the percentage required.
• Auto Fit: Reduces or enlarges the image on the copies
based on the size of the original and the size of the
selected output paper.
• Presets: The most commonly used reduce/enlarge
percentages have been provided as preset options.
These preset options can be customized by your
System or Machine Administrator to meet individual
needs.
• Lightest: Lightens the image to the lightest setting.
• Light: Works well with dark print.
• Normal: Works well with standard typed or printed
originals.
• Dark: Works well with light print.
• Darkest: Darkens the original to the darkest setting.
• Te xt : Use for originals containing mostly text.
• Text and Photo: Use for originals with mixed text and
photographs.
• Photo: Use when the originals are photographs.
Background
Suppression
Use to automatically
reduce or eliminate the
dark background resulting
from scanning colored
paper or newspaper
originals.
• On: Select to eliminate background.
• Off: Select if Background Suppression is not required.
Xerox WorkCentre 3550
User Guide
29
Copy Options
Feature Description Options
Layout This option is used to copy
multiple documents onto
one sheet of paper, copy
from book originals, create
booklet output and
produce documents which
can be pasted together to
make a poster.
• Normal: Select this option to match the layout of the
originals.
• 2 Up: This feature is used to copy two documents, in a
reduced size, onto one sheet of paper.
• 4 Up: This feature is used to copy four documents, in a
reduced size, onto one sheet of paper.
• ID Card Copy: The machine prints one side of the
original on the upper half of the paper and the other
side on the lower half without reducing the size of the
original.
• Book Copy: Use when copying bound documents and
books.
• Booklet Creation: This allows you to print your
document on both sides of the paper and arranges
the pages so that the paper can be folded in half after
printing to produce a booklet.
• Poster Copy: Your original will be divided into 9
portions. You can paste the printed pages together to
make one poster-sized document.
• Clone Copy: The machine prints multiple original
images onto a single page. The number of images is
automatically determined by the machine based on
the original size and the paper size.
Refer to Using the Layout Options on page 31 for
instructions.
Collation Collation is used to select
collated or uncollated
output.
Original Size Allows you to specify the
size of the image to be
scanned.
• Collated: Select Collated for output stacked in sets to
match the sequence of the originals, i.e. (1,2,3 / 1,2,3).
• Uncollated: Select Uncollated for output sorted into
stacks of individual pages, i.e. (1,1,1 / 2,2,2 / 3,3,3).
• A4
• A5
• B5
• Letter
• Legal
• Executive
• Folio
• Oficio
30
Xerox WorkCentre 3550
User Guide
Loading...