TM
XPower 1000 Inverter
TM
Owner’s Guide
About Xantrex
Xantrex Technology Inc. (www.xantrex.com), a subsidiary of Schneider Electric, is a
world leader in the development, manufacturing and marketing of advanced power
electronic products and systems for the renewable and mobile power markets. The
company's products convert and control raw electrical power from any central,
distributed, renewable, or backup power source into high-quality power required by
electronic equipment and the electricity grid. Xantrex is headquartered in Vancouver,
Canada, with facilities in the United States, Germany, Spain,
India, and a joint
venture in China.
Trademarks
Xantrex, XPower, and Smart Choice for Power are trademarks of Schneider
Electric International Services sprl, registered in the U.S. and other countries. Other
trademarks, registered trademarks, and product names are the property of their
respective owners and are used herein for identification purposes only.
Notice of Copyright
XPower Inverter 1000 Owner’s Guide © February 2010 Xantrex Technology Inc.
All rights reserved. No part of this document may be reproduced in any form or
disclosed to third parties without the express written consent of: Xantrex T echnology
Inc., 161-G South Vasco Road, Livermore, California, USA 94551. Xantrex
Technology Inc. reserves the right to revise this document and to periodically make
changes to the content hereof without obligation or organization of such revisions o r
changes unless required to do so by prior arrangement.
Exclusion for Documentation
UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY INC. (“XANTREX”)
A) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY
(
TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION;
B) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR EXPENSES,
(
WHETHER SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE
OUT OF THE USE OF SUCH INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY
AT THE USER’S RISK; AND
(C) REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN ENGLISH,
ALTHOUGH STEPS HAVE BEEN TAKEN TO MAINTAIN THE ACCURACY OF THE TRANSLATION, THE
ACCURACY CANNOT BE GUARANTEED. APPROVED XANTREX CONTENT IS CONTAINED WITH THE
ENGLISH LANGUAGE VERSION WHICH IS POSTED AT WWW.XANTREX.COM.
Date and Revision
February 2010 Rev B
Document Part Number
975-0557-01-01
Product Number
813-1000-UL
Contact Information
Telephone: 1 800 670 0707 (toll free North America)
Fax: 1 800 994 7828 (toll free North America)
Email: customerservice@xantrex.com
Web: www.xantrex.com
1 408 987 6030 (direct)
975-0557-01-01 i
About This Guide
Purpose
The purpose of this Owner’s Guide is to provide explanations and
procedures for installing, operating, troubleshooting, and maintaining the
XPower Inverter 1000.
Scope
The Guide provides safety and operating guidelines as well as information
on installing and configuring the inverter. It also provides information abo ut
troubleshooting the unit. It does not provide details about particular brands
of batteries. You need to consult individual battery manufacturers for this
information.
Audience
The Guide is intended for users and operators of the XPower Inverter 1000.
Conventions Used
The following conventions are used in this guide.
STATEMENT OF HAZARD
Contains statements of avoidance or strict compliance.
Failure to follow these instructions will result in death or serious
injury.
STATEMENT OF HAZARD
Contains statements of avoidance or strict compliance.
Failure to follow these instructions can result in death or serious
injury.
STATEMENT OF HAZARD
Contains statements of avoidance or strict compliance.
Failure to follow these instructions can result in minor or moderate
injury.
STATEMENT OF HAZARD
Contains statements of avoidance or strict compliance.
Failure to follow these instructions can damage the unit and/or
damage other equipment.
IMPORTANT:
know, however, they are not as serious as a caution or warning.
These notes describe things which are important for you to
ii XPower Inverter 1000 Owner’s Guide
Related Information
You can find more information about Xantrex Technology Inc. as well as
its products and services at www.xantrex.com.
975-0557-01-01 iii
Important Safety Instructions
IMPORTANT: READ AND SAVE THIS OWNER’S GUIDE FOR FUTURE
REFERENCE.
This chapter contains important safety and installation instructions for the
XPower Inverter 1000. Each time, before using the XPower Inverter 1000,
READ ALL instructions and cautionary markings on or provided with the
inverter and all appropriate sections of this guide.
NOTE: The XPower Inverter 1000 contains no user-serviceable parts. See
“W arranty and Return Information” on page 20 for guidance.
ELECTRICAL SHOCK HAZARD
• Do not expose the inverter to rain, snow, spray, or bilge water. This
inverter is designed for indoor use only.
• Do not operate the inverter if it has received a sharp blow, been
dropped, has cracks or openings in the enclosure including if the fuse
cover has been lost, damaged, or will not close, or otherwise damaged
in any other way.
• Do not disassemble the inverter . Internal capacitors remain charged
after all power is disconnected.
• Disconnect both AC and DC power from the inverter before
attempting any maintenance or cleaning or working on any circuits
connected to the inverter. See note below.
• Do not operate the inverter with damaged or substandard wiring.
Make sure that all wiring is in good condition and is not undersized.
Failure to follow these instructions will result in death or serious
injury.
NOTE: Turning off the inverter using the on/off switch on the front panel
will not reduce an electrical shock hazard.
iv XPower Inverter 1000 Owner’s Guide
FIRE AND BURN HAZARD
• Do not cover or obstruct the air intake vent openings and/or install in
a zero-clearance compartment.
• Do not use transformerless battery chargers in conjunction with the
inverter due to overheating.
Failure to follow these instructions will result in death or serious
injury.
EXPLOSION HAZARD
• Charge only properly rated (such as 12 V) lead-acid (GEL, AGM,
Flooded, or lead-calcium) rechargeable batteries because other
battery types may explode and burst.
• Do not work in the vicinity of lead-acid batteries. Batteries generate
explosive gases during normal operation. See note #1.
• Do not install and/or operate in compartments containing flammable
materials or in locations that require ignition-protected equipment.
See notes #2 and #3.
Failure to follow these instructions will result in death or serious
injury.
NOTES:
1. Follow these instructions and those published by the battery
manufacturer and the manufacturer of any equipment you intend to use
in the vicinity of the battery. Re view cautionary markings on these
products and on the engine.
2. This inverter contains components which tend to produce arcs or
sparks.
3. Locations include any space containing gasoline-powered machinery,
fuel tanks, as well as joints, fittings, or other connections betwee n
components of the fuel system.
975-0557-01-01 v
Precautions When Working With Batteries
BURN FROM HIGH SHORT-CIRCUIT CURRENT, FIRE AND EXPLOSION FROM VENTED GASES HAZARDS
• Always wear proper, non-absorbent gloves, complete eye protection,
and clothing protection. Avoid touching your eyes and wiping your
forehead while working near batteries. See note #4.
• Remove all personal metal items, like rings, bracelets, and watc hes
when working with batteries. See notes #5 and #6 below.
• Never smoke or allow a spark or flame near the engine or batteries.
• Never charge a frozen battery.
Failure to follow these instructions can result in death or serious
injury.
NOTES:
1. Locate the XPower Inverter 1000 unit away from batteries in a well
ventilated compartment.
2. Always have someone within range of your voice or close enough to
come to your aid when you work near a lead-acid battery.
3. Always have plenty of fresh water and soap nearby in case battery acid
contacts skin, clothing, or eyes.
4. If battery acid contacts skin or clothing, wash immediately with soap
and water. If acid enters your eye, immediately flood it with running
cold water for at least twenty minutes and get medical attention
immediately.
5. Use extra caution to reduce the risk or dropping a metal tool on the
battery. It could spark or short circ uit the battery or other electrical
parts and could cause an explosion.
6. Batteries can produce a short circuit current high enough to weld a ring
or metal bracelet or the like to the battery terminal, causing a severe
burn.
7. When removing a battery, always remove the negative terminal from
the battery first for systems with grounded negative. If it is grounded
positive, remove the positive terminal first. Make sure all loads
connected to the battery and all accessories are off so you don’t cause
an arc.
vi XPower Inverter 1000 Owner’s Guide
Precautions When Placing the Inverter Regulatory
The XPower Inverter 1000 is certified to UL458 standard. For more
information see “Regulatory Approvals” on page 19.
RISK OF DAMAGE TO THE inverter
• Never allow battery acid to drip on the inverter when reading gravity ,
or filling battery.
• Never place the XPower Inverter 1000 unit directly above batteries;
gases from a battery will corrode and damage the inverter.
• Do not place a battery on top of the inverter.
Failure to follow these instructions can damage the unit and/or
damage other equipment.
The XPower Inverter 1000 is intended to be used for residential or
commercial applications. It is not intended for other applications as it may
not comply with the additional safety code requirements needed for those
other applications. See “Limitations On Use” below.
LIMITATIONS ON USE
• Do not use in connection with life support systems or other medical
equipment or devices.
• Do not use in ambulances or other life-saving emergency vehicles.
Failure to follow these instructions can result in death or serious
injury.
975-0557-01-01 vii
Contents
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Quality Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Comprehensive Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
inverter Materials List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Inverter Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
AC Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
DC Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Inverter Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Installation Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Prepare for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Typical Power System Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Battery Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Charging System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cables for DC Input and Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Fuses (or Circuit Breakers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Install the Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Overview of Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Mount the Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Connect the Chassis Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Connect the DC Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Inverter Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Turning the Inverter On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Testing the GFCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Operating Several Loads at Once . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Operating Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Inverter Loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
High Surge Loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Trouble Loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Connecting Appliances to the Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Maintaining the inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Recharging batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Testing the GFCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Buzz in Audio Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Television Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Troubleshooting Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Warranty and Return Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Introduction
The XPower Inverter 1000 has been designed to give you quality power,
ease of use, and reliability.
Please take a few moments to read this chapter to familiarize yourself with
the main performance features and protection features.
Quality Power
The XPower Inverter 1000 is a quality inverter designed for recreational
vehicle (RV) and truck applications.
• The inverter provides up to 1000 watts of continuous power. It is
designed to handle loads such as 600 watt microwaves, TVs, VCRs,
and midsized power tools.
• The inverter’s high surge capability lets you handle many hard-to-start
loads, including large TVs, refriger ators, and small freezers.
• The unit’s low standby battery demand means you don’ t have to wor ry
about excessive drain on your battery if you leave the inverter on for a
few days. When the inverter is on but no power is being supplied to a
load, the inverter draws less than 300 mA from the battery.
• The cooling fan in the inverter is thermally activated and comes on
when the inverter becomes warm. The fan t urns of f automati cally af ter
the inverter has cooled.
Ease of Use
Superior features and rugged durability have been combined with ease of
use:
• The unit is compact, light weight, and easy to install.
• Loads can be powered directly from the GFCI-protected AC outlets.
Comprehensive Protection
The XPower Inverter 1000 is equipped with numerous protection features
to guarantee safe and trouble-free operation:
Low battery alarm Alerts you if the battery has become discharged to
11.0 V or lower.
Low battery voltage shutdown Shuts the inverter down auto matic ally i f
the battery voltage drops below 10.5 volts. This feature protects the battery
from being completely discharged.
High battery voltage shutdown Shuts the inverter down automatically if
the input voltage rises to 15 volts or more.
Overload shutdown Shuts the inverter down automatically if a short
circuit is detected in the circuitry connected to the inverter’s output, or if
the loads connected to the inverter exceed the inve rter’s operating limits.
Over temperature shutdown Shuts the inverter down automatically if
its internal temperature rises above an unacceptable level.
975-0557-01-01 1
Introduction
Inverter Materials List
The inverter ships with the following items:
• one XPower Inverter 1000 unit,
• owner’s guide,
• integrated GFCI-protected AC outlets,
• two sets of locks and washers for DC cables, and
• one O
NOTE: If any of the items are missing, contact Xantrex or any authorized
Xantrex dealer for replacement. See “Contact Information” on page i.
N/OFF remote switch with communications cable.
Inverter
with GFCI-protected outlets
Owner’s Guide
IMPORTANT:
Keep the carton and packing material in case you need to
return the inverter for servicing.
Figure 1
ON/OFF remote switch with
communications cable
Materials List
locks and washers
2 XPower Inverter 1000 Owner’s Guide
Inverter Features
This section describes the different parts of the inverter.
AC Panel
Item Description
1 GFCI-protected AC outlets are used to power loads up
to a combined 1000 watts continuous.
1a GFCI Reset button is used to recover from a ground trip.
1b GFCI Test button is used to manually trip the GFCI
device and cut power from the AC outlets.
2 O
3 Remote Connector Port is used for connecting the
4 Fault light (red) indicates that the inverter has shut down
5 Power light (green) indicates the inverter is operating.
N/OFF Switch turns the inverter’s control circuit on and
off. This switch is not a power disconnect switch.
Disconnect AC and DC power before working on any
circuits connected to the inverter.
remote O
due to inverter overload or over-temperature.
N/OFF switch.
5
4
11a1b
Figure 2
AC Panel
2
3
975-0557-01-01 3
Inverter Features
DC Panel
Item Description
1 Negative DC Input Terminal always connects to the
1
3
4
2
2 Positive DC Input Terminal always connects to the
3 Ventilation Opening must not be obstructed for the
4 Chassis Ground Screw connects to vehicle chassis, DC
negative terminal of the battery via a negative DC input
cable (black battery cable). The negative DC input
terminal is colored black.
positive terminal of the battery via a positive DC input
cable (red battery cable). The positive DC input terminal
is colored red.
proper operation of the inverter. When the inverter is
mounted, the ventilation opening on the DC panel must
not point up or down.
grounding bus or to engine’s negative bus.
Figure 3
DC Panel
4 XPower Inverter 1000 Owner’s Guide
Inverter Installation
This section describes general installation instructions for the XPower
Inverter 1000.
IMPORTANT:
and skill necessary to follow these general instructions. In addition, a
qualified installer such as a licensed electrician, knows all national and
local electrical codes and specific installation codes that may apply to your
power system design.
Use a qualified installer if you do not possess the knowledge
Installation Code
In residential applications, electrical codes do not allow permanent
connection of AC distribution wiring to the inverter’s GFCI-protected AC
output receptacles. The receptacles are intended for temporary (as-needed)
connection of cord connected loads only .
Prepare for Installation
• Design your power system.
• Calculate your battery requirements.
• Choose an effective charging system.
• Choose an appropriate location.
• Purchase cables for DC input and ground.
• Select the correct fuses (or circuit breakers).
975-0557-01-01 5
Inverter Installation
Typical Power System Design
Determine how you are going to use your inverter then design a power
system that will give you maximum performance. The configuration shown
below is a typical power system design applied in installing the inverter in
recreational vehicles.
12V
12V
Battery Requirements
Battery type and battery size strongly affect the performance of the XPowe r
Inverter 1000. Therefore, you need to identify the type of loads your
inverter will be powering and how much you will be using them between
charges. Once you know how much power you will be using, you can
determine how much battery capacity you need. Xantrex recommends that
you purchase as much battery capacity as possible.
IMPORTANT:
bank system. The inverter will not work on 6-volt battery systems and will
be damaged when connected to a higher-than-12-volt battery system such
as a 24-volt battery system in some trucks or recreational vehicles.
Connect the inverter to a 12-volt battery or 12-volt battery
Charging System
The charging system must be appropriate for your particular installation. A
well-designed charging system will ensure that power is available when you
need it and that your batteries remain in top condition. Inadequate charging
will degrade system performance and the wrong type of charger will reduce
battery life.
Contact Xantrex or visit www.xantrex.com to find more information abou t
our different battery chargers.
Figure 4
Typical Power System Design
6 XPower Inverter 1000 Owner’s Guide
Location
Inverter Installation
Cables for DC Input and Ground
The XPower Inverter 1000 must only be installed in a location that is:
:
Dry The inverter must be installed in a dry location not subject
to moisture especially rain, spray, or splashing bilge water.
Cool The inverter should not be exposed to metal filings or any
other form of contamination.
Ventilated The ambient air temperature should be between
0 – 40 °C (32 – 104 °F) for best performance.
Safe Ventilation openings on the inverter must not be
obstructed. If the inverter is mounted in a tight fitting
compartment, the compartment must be ventilated with
cut-outs to prevent the inverter from overheating.
Close to
battery
Protected
from battery
gases
The inverter is not ignition-protected equipment, so it
cannot be installed in areas containing gasoline tanks or
fittings which require ignition-protected equipment.
Xantrex recommends that it is safest not to install any kind
of electrical equipment including the inverter in these
areas.
The inverter should be installed as close as possible to the
batteries, but not in the same compartment to prevent
corrosion. Avoid excessive cable lengths and use the
recommended wire sizes. Xantrex recommends installing
with cables sized to achieve less than 3% voltage drop on
battery cables under full load. This will maximize the
performance of the inverter.
To operate safely and effectively, use low-resistance wiring between the
battery and the inverter because the inverter receives high-current input
from a low-voltage battery.
Run a chassis ground cable from the grounding point to the chassis ground
screw on the inverter’s DC panel.
When purchasing cables for DC input and ground:
• Use a minimum No. 2 AWG for the DC input cable with a
• Maximum cable length of 1.5 meters (5 feet), measured one-way from
battery terminal to inverter terminal.
• Use a matching cable size for ground cable. T erminate one end with an
appropriately-sized ring connector.
• Use stranded copper wires, avoiding aluminum wires due to their
higher-resistance rating.
• Have your DC input cables crimped and terminated with
appropriately-sized ring connectors at the store of purchase.
Fuses (or Circuit Breakers)
Install only a DC-rated fuse (or a DC-rated circuit breaker) on the positive
cable line as shown on Figure 4. When purchasing fuses (or circuit
breakers), follow these recommendations.
• Select a fuse (or circuit breaker) with a maximum rating of 150 Adc.
• Determine the short-circuit current rating of the battery and
• Choose a battery fuse that can withstand the short-circuit current that
may be generated by the battery.
975-0557-01-01 7
Inverter Installation
Install the Inverter
Review and follow the safety guidelines in “Important Safety Instructions”
on page iv before proceeding with installation.
Overview of Installation Steps
• Mount the inverter.
• Connect the chassis ground.
• Connect the DC cables.
Mount the Inverter
1. Make sure the inverter’s ON/OFF switch is in the Off position.
2. Select an appropriate mounting location and orientation. The inverter
must be oriented in one of the following ways:
• Horizontally on a vertical surface. (The ventilation opening on
the DC end must not point up or down.)
• On or under a horizontal surface.
3. Hold the inverter against the mounting surface, mark the positions of
the mounting screws, and then remove the inverter.
4. Pilot drill the four mounting holes.
5. Fasten the inverter to the mounting surface using corrosion-resistant
fasteners sized #10 or larger.
Connect the Chassis Ground
1. Make sure the inverter’s ON/OFF switch is in the Off position.
2. Locate the screw terminal labelled CHASSIS GND on the DC panel
and remove the chassis ground screw and star washer.
3. Attach the ground cable’s ring connector to the screw terminal on the
inverter and secure with the star washer and chassis ground screw.
4. Attach the other end of the ground cable to the vehicle chassis via a
grounding point on the vehicle.
ELECTRICAL SHOCK HAZARD
Never operate the inverter without properly connecting the chassis
ground to the vehicle chassis.
Failure to follow these instructions will result in death or serious
injury.
IMPORTANT:
vehicle.
Do not mount the inverter under the engine hood of a
8 XPower Inverter 1000 Owner’s Guide
Connect the DC Cables
Inverter Installation
IMPORTANT:
properly terminated with ring connectors appropriate for the size of the
cable you are using. Have your cables terminated at the store of purchase.
1. Make sure the inverter’s ON/OFF switch is in the Off position.
2. Working on the inverter’s positive DC input terminal first, attach one
end of the positive DC input cable to the positive DC input terminal on
the inverter.
IMPORTANT:
to the inverter terminal may result. However, loose connections can cause
excessive voltage drop and may cause overheated wires and melted
insulation. A torque of 6.3–6.6 foot pounds (8.5–9.0 Nm) is sufficient.
Use the above guidelines when tightening the nuts on both the inverter and
battery terminals.
3. Attach a fuse holder (wit h an installed fuse) to the other end of the
positive battery cable.
Alternatively, if you are using a circuit breaker, install the circuit
breaker on the positive terminal of the battery.
4. Attach the fused end on the positive DC input cable to the positive
terminal of the battery.
Alternatively, if you are using a circ uit breaker, attach the other end of
the positive DC input cable to the circuit breaker on the battery.
Before proceeding, make sure that your DC input cables are
Do not over tighten the nut on the inverter terminal. Damage
DAMAGE FROM A REVERSE POLARITY CONNECTION
DC power connections to the inverter must be positive to positive and
negative to negative.
A reverse polarity connection (connecting positive to negative) will blow
an internal fuse inside the inverter and can cause permanent damage to
the inverter. This internal fuse is not user-replaceable.
Damage caused by a reverse polarity connection is not covered by the
warranty.
Failure to follow these instructions can damage the unit and/or
damage other equipment.
EXPLOSION AND/OR FIRE HAZARD
Thoroughly ventilate the battery compartment before proceeding to
connect the negative DC input cable to the battery. It is always possible
that flammable fumes are present, so exercise extrem e caution.
Failure to follow these instructions will result in death or serious
injury.
5. Working on the inverter’s negative DC input terminal, attach one end
of the negative DC input cable to the negative DC input terminal on
the inverter.
975-0557-01-01 9
Inverter Installation
6. Attach the other end of the negative DC input cable to the negative
terminal of the battery.
If you have installed a battery selector switch, set it to Off when
making the connection to prevent sparking.
NOTE: This the last cable connection. A spark is normal when you
make this connection to the battery without a battery selector switch.
If you have installed a battery selector switch, use it to select one of the
batteries or battery banks (house bank preferred over start bank).
7. Move the inverter’s O
The Power light should illuminate, indicating that the inverter is ready
for operation.
N/OFF switch to the On position.
10 XPower Inverter 1000 Owner’s Guide
Inverter Operation
This section explains how to operate the inverter efficiently and effectively:
• Gives procedures for operating the inverter from the front panel
• Discusses operating limits and inverter loads
• Discusses battery charging frequency
• Provides information about routine maintenance
ELECTRICAL SHOCK HAZARD
The inverter’s ON/OFF switch does not disconnect DC battery power
from the inverter. You must disconnect AC and DC power before
working on any circuits connected to the inverter.
Failure to follow these instructions can result in death or serious
injury.
Turning the Inverter ON and O
The ON/OFF switch on the inverter’s front panel is the main ON/OFF switch
that turns the control circuit in the inverter on and off.
To turn the inverter on and off from its front panel:
• Move the O
• Move the ON/OFF switch to the Off position to turn the inverter off.
When the switch is Off, the inverter draws a very low current from the
battery. See important note below.
To turn the inverter on and off from the remote switch:
• Make sure the main O
• Move the remote O
on.
• Move the remote O
off.
When the remote switch is Off, the inverter draws a very low current
from the battery.
IMPORTANT:
the main ON/OFF switch turned on and no load connected. If the main
switch is left on, even with no loads the inverter will eventually discharge
the battery.
To prevent unnecessary battery discharge, turn the inverter off when you
are not using it
N/OFF switch to the On position to turn the inverter on.
N/OFF switch on the front panel is turned on.
N/OFF switch to the On position to turn the inverter
N/OFF switch to the Off position to turn the inverter
The inverter draws less than 300 mA from the battery with
FF
975-0557-01-01 11
Inverter Operation
Testing the GFCI
Perform the following GFCI Test:
1. Turn the inverter on.
2. Plug a simple appliance, such as a lamp, in the GFCI outlet. Turn the
lamp on.
3. Press the TEST button. Observe a clicking sound. The lamp turns off.
4. Press the RESET button all the way to the bottom until the button
locks into position. The lamp turns back on.
IMPORTANT:
functionality of the GFCI.
Perform this GFCI test once a month to ensure continued
Operating Several Loads at Once
If you are going to operate several loads from the inverter, turn the loads on
one at a time after you have turned the inverter on.
Turning loads on separately helps to ensure that the inverter does not have
to deliver the starting current for all the loads at once, and will help prevent
an overload shutdown.
Operating Limits
Power Output The XPower Inverter 1000 can deliver up to 1000 watts
continuous. The wattage rating applies to resistive loads such as
incandescent lights.
Input Voltage The allowable XPower Inverter 1000 input voltage ranges
are shown in the following table:
Operating
Condition
Normal 10–15 volts n/a
Optimum
Performance
Low voltage alarm 11 volts or less The audible low battery alarm
Low voltage
shutdown
High voltage
shutdown
Voltage Range Comment
12–13 volts n/a
sounds.
less than 10.5
volts
15 volts or more The inverter shuts down to
The inverter shuts down to
protect the battery from being
over-discharged.
protect itself from excessive input
voltage.
NOTE: Although the inverter
incorporates over-voltage
protection, it can still be damaged
if input voltage exceeds 16 volts.
12 XPower Inverter 1000 Owner’s Guide
Inverter Loads
The XPower Inverter 1000 will operate most AC loads within its power
rating. However, some appliances and equipment may be difficult to
operate, and other appliances may actually be damaged if you try to operate
them with the inverter. Please read “High Surge Lo ads ” and “Trouble
Loads” carefully.
Inverter Operation
• Some chargers for small rechargeable batteries can be damaged. See
“Precautions For Using Rechargeable Appliances” on page viii for
details.
• Metal halide arc (HMI) lights can be damaged.
• If you are unsure about powering any device with the inverter, contact
the manufacturer of the device.
High Surge Loads
Some induction motors used in freezers, pumps, and other motor-operated
equipment require high surge currents to start. The inverter may not be able
to start some of these motors even though their rated current draw is within
the inverter’s limits. The inverter will norma lly start single-ph ase induct ion
motors rated at 1/2 horsepower or less.
Trouble Loads
Some equipment may be damaged by the inverter’s modified sine wave
output.
Some appliances, including the types listed below, may be damaged if they
are connected to the inverter:
• Electronics that modulate RF (radio frequency) signals on the AC line
will not work and may be damaged.
• Speed controllers found in some fans, power tools, kitchen appliances,
and other loads may be damaged.
Connecting Appliances to the Inverter
Since regular amounts of AC current flows between the inverter and your
appliances, commonly available extension cords can be used to connect the
inverter to your appliances. If your appliance will be connected at a
considerable distance from the inverter, it is much more practical and less
expensive to lengthen the AC wiring than it is to lengthen the DC wiring.
Routine Maintenance
Maintaining the Inverter
Minimal maintenance is required to keep your inverter operating properly.
Periodically you should:
• clean the exterior of the unit with a damp cloth to prevent the
accumulation of dust and dirt,
• ensure that the DC cables are secure and fasteners are tight, and
• make sure the ventilation openings on the DC panel and bottom of the
inverter are not clogged.
975-0557-01-01 13
Inverter Operation
Recharging batteries
When possible, recharge your batteries when they are about 50%
discharged or earlier. This gives the batteries a much longer life cycle than
recharging when they are more deeply discharged.
The XPower Inverter 1000 has a battery low voltage shutdown at 10.5Vdc.
With moderate to heavy loads, this will protect against over -dischar ging the
battery. If the inverter is running only light loads it is advisable to recharge
before the inverter low voltage shutdown point is reached.
For more information on maintaining batteries, consult your battery’s
manufacturer.
For information about Xantrex battery chargers, see our web site at
www.xantrex.com.
Testing the GFCI
Perform a monthly test of the GFCI. See “T esting the GFCI” on page 12 for
instructions.
14 XPower Inverter 1000 Owner’s Guide
Troubleshooting
This section describes the most common problems you may encounter with
the operation of the inverter along with resolutions.
If you encounter problems other than what is described in this section,
contact customer support at the number listed on “Contact Information” on
page i.
Common Problems
Buzz in Audio Equipment
Some inexpensive stereo systems may emit a buzzing noise from their
loudspeakers when operated from the inverter. This occurs because the
power supply in the audio system does not adequately filter the modified
sine wave produced by the inverter. The only solution is to use a sound
system that has a higher quality power supply.
Television Reception
When the inverter is operating, it can interfere with television reception on
some channels. If interference occurs, try the following:
1. Make sure that the chassis ground screw on the rear of the inverter is
solidly connected to the ground system of your vehicle or home.
2. Make sure that the television antenna provides an adequate (“snowfree”) signal, and that you are using good quality cable between the
antenna and the television.
3. Keep the cables between the battery and the inverter as short as
possible, and twist them together with two to three twists per foot.
(This minimizes radiated interference from the cables .)
4. Move the television as far away from the inverter as possible.
5. Do not operate high power loads with the inverter while the television
is on.
975-0557-01-01 15
Troubleshooting
Troubleshooting Reference
ELECTRICAL SHOCK HAZARD
Do not disassemble the XPower Inverter 1000. It does not contain any
user-serviceable parts.
Failure to follow these instructions can result in death or serious
injury.
NOTE: See table on the following page.
16 XPower Inverter 1000 Owner’s Guide
Troubleshooting
Table 1
Trouble shooting Reference
Problem Possible Cause Solution
Low output voltage (96 VAC–104 VAC) You are using a voltmeter that cannot
accurately read the RMS voltage of a
modified sine wave.
Low input voltage and the load is close to
maximum allowable power.
No output voltage. Both the Power Light and
Fault Light are off.
No output voltage. Power Light is on. GFCI was tripped. Reset GFCI.
The inverter is off.
No power to the inverter.
The inverter could have been connected with
reverse DC input polarity.
Use a true RMS reading voltmeter such as t he
Fluke 87.
Check the connections and cable to see if the
battery is fully charged. Recharge the battery
if it is low.
Reduce the load.
Turn the inverter on.
Check the wiring to the inverter and to the
battery selector switch (if installed).
The inverter has probably been damaged.
Return the unit. Damage caused by reverse
polarity is not covered by the warranty.
Information for returning the inverter is
provided in “Return Procedure” on page 23.
975-0557-01-01 17
Troubleshooting
Table 1
Trouble shooting Reference
Problem Possible Cause Solution
No output voltage. Fault Light is on. Low input voltage
High input voltage
Thermal shutdown
Unit overload
Output is short circuited.
Low battery alarm stays on. Poor DC wiring; poor battery condition Use proper cable size and lengths and make
Recharge the battery; check the connections
and cable.
Make sure the inverter is connected to a 12 V
battery.
Check the voltage regulation of the charging
system.
Allow the unit to cool off. Reduce the load if
continuous operation is required.
Improve ventilation. Make sure the inverter’s
ventilation openings are not obstructed.
Reduce the ambient temperature.
Reduce the load. Make sure the load does not
exceed the inverter’s output rating.
Remove the short circuit.
solid connections.
Charge the battery.
Install a new battery.
18 XPower Inverter 1000 Owner’s Guide
Specifications
NOTE: Specifications are subject to change without prior notice.
Electrical Specifications
Output power at 77 º F (25 ºC) ambient
temperature and 12 VDC input:
Maximum continuous output power
Maximum surge power
Operating temperature range 0–40 °C (32–104 °F)
Output voltage 115 Vac RMS ± 5%
Output waveform Modified sine wave
Output frequency 60 Hz ± 1 Hz
Input voltage 10.5–15.5 Vdc
Low battery alarm 11.0 V
Low battery cutout 10.5 V
Optimum efficiency 90%
No load current draw <0.3 A
1000 W
2000 W
Regulatory Approvals
Safety UL 458
Physical Specifications
Base Unit Dimensions and Weight:
L × W × H 312×151×70 mm (12.3×5.9×2.8 in.)
Net W eight 2.0 kg (4.41 lbs)
975-0557-01-01 19
Warranty and Return Information
Warranty
What does this warranty cover and how long does it last? This Limited
Warranty is provided by Xantrex Technology Inc. (“Xantrex”) and covers
defects in workmanship and materials in your XPower Inverter 1000. This
warranty period lasts for 24 months from the date of purchase at the point of
sale to you, the original end user customer, unless otherwise agreed in
writing (the “W arranty Period”). You will be required to demonstrate proof
of purchase to make warranty claims.
This Limited Warranty is transferable to subsequent owners but only for the
unexpired portion of the W a rranty Period. Subsequent owners also require
original proof of purchase as described in “What proof of purchase is
required?”
What will Xantrex do? During the Warranty Period Xantrex will, at its
option, repair the product (if economically feasible) or replace the defective
product free of charge, provided that you notify Xantrex of the product
defect within the W arranty Period, and provided that Xantrex through
inspection establishes the existence of such a defect and that it is covered by
this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in
performing warranty repair and building replacement products. Xantrex
reserves the right to use parts or products of original or improved design in
the repair or replacement. If Xantrex repairs or replaces a product, its
warranty continues for the remaining portion of the original Warranty
Period or 90 days from the date of the return shipment to the customer,
whichever is greater. All replaced products and all parts removed from
repaired products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and
return shipment to the customer via a Xantrex-selected non-expedited
surface freight within the contiguous United States and Canada. Alaska,
Hawaii and outside of the United States and Canada are excluded. Contact
Xantrex Customer Service for details on freight policy for return shipments
from excluded areas.
How do you get service? If your product requires troubleshooting or
warranty service, contact your merchant. If you are unable to contact your
merchant, or the merchant is unable to provide service, contact Xantrex
directly at:
Te lephone: 1 800 670 0707 (toll free North America)
1 408 987 6030 (direct)
Fax: 1 800 994 7828 (toll free North America)
Email: customerservice@xantrex.com
Website: www.xantrex.com
Direct returns may be performed according to the Xantrex Return Material
Authorization Policy described in your product manual. For some products,
Xantrex maintains a network of regional Authorized Service Centers. Call
Xantrex or check our website to see if your product can be repaired at one
of these facilities.
20 XPower Inverter 1000 Owner’s Guide
What proof of purchase is required? In any warranty claim, dated proof
of purchase must accompany the product and the product must not have
been disassembled or modified without prior written authorization by
Xantrex.
Proof of purchase may be in any one of the following forms:
• The dated purchase receipt from the original purchase of the
product at point of sale to the end user; or
• The dated dealer invoice or purchase receipt showing original
equipment manufacturer (OEM) status; or
• The dated invoice or purchase receipt showing the product
exchanged under warranty.
What does this warranty not cover? Claims are limited to repair and
replacement, or if in Xantrex's discretion that is not possible,
reimbursement up to the purchase price paid for the product. Xantrex will
be liable to you only for direct damages suffered by you and only up to a
maximum amount equal to the purchase price of the product.
This Limited Warranty does not warrant uninterrupted or error-free
operation of the product or cover normal wear and tear of the product or
costs related to the removal, installation, or troubleshooting of the
customer's electrical systems. This warranty does not apply to and Xantrex
will not be responsible for any defect in or damage to:
a) the product if it has been misused, neglected, improperly installed,
physically damaged or altered, either internally or externally, or
damaged from improper use or use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized
corrosion, biological infestations, or input voltage that creates
operating conditions beyond the maximum or minimum limits listed in
the Xantrex product specifications including but not limited to high
input voltage from generators and lightning strikes;
c) the product if repairs have been done to it other than by Xantrex or its
authorized service centers (hereafter “ASCs”);
d) the product if it is used as a component part of a product expressly
warranted by another manufacturer;
Warranty and Return Information
e) component parts or monitoring systems supplied by you or purchased
by Xantrex at your direction for incorporation into the product;
f) the product if its original identification (trade-mark, serial number)
markings have been defaced, altered, or removed;
g) the product if it is located outside of the country where it was
purchased; and
h) any consequential losses that are attributable to the product losing
power whether by product malfunction, installation error or misuse.
975-0557-01-01 21
Warranty and Return Information
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY
XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE
PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, GUARANTEES,
REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR IMPLIED, STATUTORY
OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING (WHETHER
BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S LIABILITY,
OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT
RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE
EXTENT REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE
LIMITED IN DURATION TO THE PERIOD STIPULATED UNDER THIS LIMITED WARRANTY.
N NO EVENT WILL XANTREX BE LIABLE FOR: (A) ANY SPECIAL, INDIRECT,
I
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST
REVENUES, FAILURE TO REALIZE EXPECTED SAVINGS, OR OTHER COMMERCIAL OR
ECONOMIC LOSSES OF ANY KIND, EVEN IF XANTREX HAS BEEN ADVISED, OR HAD
REASON TO KNOW, OF THE POSSIBILITY OF SUCH DAMAGE; (B) ANY LIABILITY
ARISING IN TORT, WHETHER OR NOT ARISING OUT OF XANTREX'S NEGLIGENCE, AND
ALL LOSSES OR DAMAGES TO ANY PROPERTY OR FOR ANY PERSONAL INJURY OR
ECONOMIC LOSS OR DAMAGE CAUSED BY THE CONNECTION OF A PRODUCT TO ANY
OTHER DEVICE OR SYSTEM; AND (C) ANY DAMAGE OR INJURY ARISING FROM OR AS A
RESULT OF MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR
OPERATION OF THE PRODUCT BY PERSONS NOT AUTHORIZED BY XANTREX.
Exclusions
IF THIS PRODUCT IS A CONSUMER PRODUCT, FEDERAL LAW DOES NOT ALLOW AN
EXCLUSION OF IMPLIED WARRANTIES. TO THE EXTENT YOU ARE ENTITLED TO
IMPLIED WARRANTIES UNDER FEDERAL LAW, TO THE EXTENT PERMITTED BY
APPLICABLE LAW THEY ARE LIMITED TO THE DURATION OF THIS LIMITED
W
ARRANTY. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW
LIMITATIONS OR EXCLUSIONS ON IMPLIED WARRANTIES OR ON THE DURATION OF AN
IMPLIED WARRANTY OR ON THE LIMITATION OR EXCLUSION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION(S) OR EXCLUSION(S) MAY
NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
Y
OU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE, PROVINCE
TO PROVINCE OR JURISDICTION TO JURISDICTION.
22 XPower Inverter 1000 Owner’s Guide
Return Material Authorization Policy
For those products that are not being repaired in the field and are being
returned to Xantrex, before returning a product directly to Xantrex you
must obtain a Return Material Authorization (RMA) number and the
correct factory “Ship To” address. Products must also be shipped prepaid.
Product shipments will be refused and returned at your expense if they are
unauthorized, returned without an RMA number clearly marked on the
outside of the shipping box, if they are shipped collect, or if they are
shipped to the wrong location.
When you contact Xantrex to obtain service, please have your instruction
manual ready for reference and be prepared to supply:
• The serial number of your product
• Information about the installation and use of the unit
• Information about the failure and/or reason for the return
• A copy of your dated proof of purchase
Record these details on page 24.
Return Procedure
Package the unit safely, preferably using the original box and packing
materials. Please ensure that your product is shipped fully insured in the
original packaging or equivalent. This warranty will not apply where the
product is damaged due to improper packaging.
Include the following:
• The RMA number supplied by Xantrex Technology Inc. clearly
marked on the outside of the box.
• A return address where the unit can be shipped. Post office boxes
are not acceptable.
• A contact telephone number where you can be reached during
work hours.
• A brief description of the problem.
Ship the unit prepaid to the address provided by your Xantrex customer
service representative.
Warranty and Return Information
If you are returning a product from outside of the USA or Canada In
addition to the above, you MUST include return freight funds and are fully
responsible for all documents, duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service Center
(ASC) A Xantrex return material authorization (RMA) number is not
required. However, you must contact the ASC prior to returning the product
or presenting the unit to verify any return procedures that may apply to that
particular facility and that the ASC repairs this particular Xantrex product.
975-0557-01-01 23
Warranty and Return Information
Information About Your System
As soon as you open your XPower Inverter 1000 package, record the
following information and be sure to keep your proof of purchase.
❐ Serial Number
❐ Product Number
❐ Purchased From
❐ Purchase Date
If you need to contact Customer Service, please record the following details
before calling. This information will help our representatives give you
better service.
❐ Type of installation (e.g.
RV, truck)
❐ Length of time inverter
has been installed
❐ Battery/battery bank size
❐ Battery type (e.g. flooded,
sealed gel cell, AGM)
❐ DC wiring size and length
______________________
813-1000-UL
______________________
______________________
______________________
______________________
______________________
______________________
______________________
❐ Alarm sounding?
❐ Description of indicators
on front panel
❐ Appliances operating
when problem occurred
❐ Description of problem
________________________________________________
______________________
______________________
______________________
______________________
24 XPower Inverter 1000 Owner’s Guide
Xantrex Technology Inc.
1 800 670 0707 Tel toll free
1 408 987 6030 Tel direct
1 800 994 7828 Fax toll free
customerservice@xantrex.com
www.xantrex.com
975-0557-01-01 Printed in China.
Loading...