Xantrex Technology 5000 User Manual

by

XPower Inverter 5000

Owner’s Guide

About Xantrex

Xantrex Technology Inc. is a world-leading supplier of advanced power electronics and controls with
products ranging from small mobile units to utility-scale systems for wind, solar, batteries, fuel cells,
microturbines, and backup power applications in both grid-connected and stand-alone systems. Xantrex
products include inverters, battery chargers, programmable power supplies, and variable speed drives
that convert, supply, control, clean, and distribute electrical power.

Trademarks

XPower is a trademark of Xantrex International. Xantrex is a registered trademark of Xantrex

International.
Other trademarks, registered trademarks, and product names are the property of their respective owners

and are used herein for identification purposes only.

Notice of Copyright

XPower Inverter 5000 Owner’s Guide © March 2008 Xantrex International. All rights reserved.

Exclusion for Documentation

UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY INC. (“XANTREX®”)
(

A) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR

OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION.

(

B) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR EXPENSES, WHETHER
SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF
SUCH INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER’S RISK; AND

(C) REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN ENGLISH, ALTHOUGH

STEPS HAVE BEEN TAKEN TO MAINTAIN THE ACCURACY OF THE TRANSLATION, THE ACCURACY CANNOT
BE GUARANTEED. APPROVED XANTREX CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE
VERSION WHICH IS POSTED AT WWW.XANTREX.COM.

Date and Revision

March 2008 Revision A

Part Number

975-0376-01-01

Product Number

813-5000

Contact Information

Telephone: [phone] (toll free North America)

1 408 987 6030 (direct)
Fax: [phone] (toll free North America)
Email: [e-mail]
Web: www.xantrex.com

About This Guide

Purpose

The purpose of this Owner’s Guide is to provide explanations and
procedures for operating, maintaining, and troubleshooting the XPower

Inverter 5000.

Scope

The Guide provides safety guidelines, as well as information about
operating and troubleshooting the inverter. It does not provide details
about particular brands of batteries. You need to consult individual
battery manufacturers for this information.

This Guide does not provide installation instructions. Installation should
be handled by qualified installers including licensed technicians and
electricians. Qualified installers have knowledge and experience in
installing electrical equipment, knowledge of the applicable installation
codes, and awareness of the hazards involved in performing electrical
work and how to reduce those hazards.

Qualified installers are to use the Xpower Inverter 5000 Installation

Guide (doc. part number: 975-0411-01-01).

Audience

The Guide is intended for users and operators of the XPower Inverter

5000.

iii

About This Guide

Organization

This Guide is organized into four chapters and one appendix.
Chapter 1 describes the standard features of the XPower Inverter 5000, as

well as its protection features.
Chapter 2 provides information on the different parts of the XPower

Inverter 5000.

Chapter 3 describes the operational procedures for using the XPower

Inverter 5000.

Chapter 4 contains information and procedures for troubleshootin g the

XPower Inverter 5000.

Appendix A contains physical and electrical specifications of the XPower

Inverter 5000.

Conventions Used

The following conventions are used in this guide.

WARNING

Warnings identify conditions that could result in personal injury or loss of life

CAUTION

Cautions identify conditions or practices that could result in damage to the unit or
other equipment.

Important:

but not as serious as a caution or warning.

These notes describe things which are important for you to know,

Related Information

You can find more information about Xantrex Technology Inc. as well as
its products and services at www.xantrex.com

iv 975-0376-01-01

Important Safety Instructions

IMPORTANT: Read and save this Owner’s Guide for
future reference.

This chapter contains important safety instructions for the XPower

Inverter 5000.

WARNING: Shock, fire, and heat hazard. Risk of
injury to persons.

1. Before using the XPower Inverter 5000, READ ALL instructions and
cautionary markings on or provided with the XPower Inverter 5000,
the batteries, and all appropriate sections of this guide.

2. DO NOT OPERATE this product unless it has been installed by a
qualified installer in accordance with the XPower Inverter 5000
Installation Guide.

3. Do not expose the XPower Inverter 5000 to rain, snow , spray, or bilge
water. To reduce risk of fire hazard, do not cover or obstruct the
ventilation openings. Overheating may result.

4. To avoid a risk of fire and electric shock, make sure that wiring is in
good condition, adequately rated, and not undersized. Do not operate
the XPower Inverter 5000 with damaged or substandard wiring.

5. Do not operate the XPower Inverter 5000 if it has received a sharp
blow , been dropped, or o therwise damaged in any way. If the XPower

Inverter 5000 is damaged, see the Warranty section.

6. Do not disassemble the XPower Inverter 5000. It contains no user­serviceable parts. See Warranty for instructions on obtaining service.
Attempting to service the XPower Inverter 5000 yourself may result
in a risk of electrical shock or fire. Internal capacitors remain charged
after all power is disconnected.

7. To reduce the risk of electrical shock, disconnect DC power from the

XPower Inverter 5000 before attempting any maintenance or cleaning

or working on any circuits connected to the XPower Inverter 5000.
Turning off controls will not reduce this risk.

v

Safety

Precautions When Working With Batteries

WARNING: Explosion or fire hazard

1. Follow all instructions published by the battery manufacturer and the
manufacturer of the equipment in which the battery is installed to
reduce the risk of battery explosion.

2. Working in the vicinity of lead-acid batteries is dangerous. Batteries
generate explosive gases during normal operation. Therefore, you
must read this guide and follow the instructions exactly before
installing or using your XPower Inverter 5000.

3. This equipment contains components which tend to produce arcs or
sparks. To prevent fire or explosion, do not operate the XPower

Inverter 5000 in compartments containing batteries or flammable

materials, or in locations that require ignition-protected equipment.
This includes any space containing gasoline-powered machinery, fuel
tanks, as well as joints, fittings, or other connections between
components of the fuel system.

4. Make sure the area around the battery is well ventilated.

5. Never smoke or allow a spark or flame near the engine or batteries.

6. Use caution to reduce the risk or dropping a metal tool on the battery.
It could spark or short circuit the battery or other electrical parts and
could cause an explosion.

7. If you need to remove a battery, always remove the ground terminal
from the battery first. Make sure all accessories are off so you don’t
cause a spark.

WARNING: Risk of personal injury due to burns or
battery acid

8. Remove all metal items, like rings, bracelets, and watches when
working with lead-acid batteries. Lead-acid batteries produce a short
circuit current high enough to weld metal to skin, causing a severe
burn.

9. Have someone within range of your voice or close enough to come to
your aid when you work near a lead-acid battery.

vi 975-0376-01-01

10. Have plenty of fresh water and soap nearby in case battery acid

contacts skin, clothing, or eyes.

11. Wear complete eye protection and clothing protection. Avoid

touching your eyes while working near batteries.

12. If battery acid contacts skin or clothing, wash immediately with soap

and water. If acid enters your eye, immediately flood it with running
cold water for at least twenty minutes and get medical attention
immediately.

Precautions for Using Rechargeable Appliances

CAUTION: Risk of equipment damage

The output of the XPower Inverter 5000 is not sinusoidal and may not be
compatible with all loads. Follow the recommendations below.

Most rechargeable battery-operated equipment uses a separate charger or
transformer that is plugged into an AC receptacle and produces a low
voltage charging output.

Some chargers for small rechargeable batteries can be damaged if
connected to the XPower Inverter 5000. Do not use the following with the

XPower Inverter 5000:

Safety

• Small battery-operated appliances like flashlights, razors, and night

lights that can be plugged directly into an AC receptacle to recharge.

• Some chargers for battery packs used in power hand tools. These

affected chargers display a warning label stating that dangerous
voltages are present at the battery terminals.

975-0376-01-01 vii

viii

Contents

Important Safety Instructions

Precautions When Working With Batteries - - - - - - - - - - - - - - - - - - - - - - - - - - - - - vi
Precautions for Using Rechargeable Appliances - - - - - - - - - - - - - - - - - - - - - - - - - -vii

1

Introduction

Quality Power - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–1
Ease of Use - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–2
Comprehensive Protection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2

2

Features

AC Panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–2
DC Panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–4
Remote Switch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–5

3

Operation

Turning the Inverter On and Off - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–1
Operating Several Loads at Once - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2
Display Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2
Operating Limits - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–3

Power Output - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–3
Input Voltage - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–3

Inverter Loads - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–4

High Surge Loads - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–4

Trouble Loads - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–4
Routine Maintenance- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–5
Recharging Your Batteries - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–5

975-0376-01-01 ix

Contents

4

Troubleshooting

Common Problems- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–1

Buzz in Audio Equipment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–1
Television Reception - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–1

Troubleshooting Reference - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–2

A

Specifications

Electrical Performance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–1
Physical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–2
Accessory - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–2

Warranty and Return Information

- - - - - - - - - - - - - - - - - - - - - - - - - - - WA–1

x 975-0376-01-01

1 Introduction

The XPower Inverter 5000 has been designed to give you quality power,
ease of use, and reliability.

Please take a few moments to read this chapter to familiarize yourself
with the main performance features and protection features.

Quality Power

The XPower Inverter 5000 is designed for use in recreational vehicles
(RVs), light and heavy duty truck applications, and other in-vehicle
applications.

• The inverter provides up to 4000 W of continuous power. It is
designed to handle loads such as microwaves, refrigerators, freezers,
circular saws, and small air compressors.

• The inverter’s high surge capability lets you handle many hard-to­start loads, including large TVs, refrigerators, and freezers.

• The cooling fan in the inverter is thermally activated and comes on
when the inverter becomes warm. The fan turns off automatically
after the inverter has cooled.

1–1

Introduction

Ease of Use

Superior features and rugged durability have been combined with ease of
use:

• The inverter is compact, lightweight, and easy to operate.

• Loads can be powered directly from the AC outlets.

• Easy-to-read indicators on the front panel let you monitor system
performance at a glance.

• Remote On/Off switch (part number: 100-0830-01-01) lets you
control the inverter from a convenient location—up to 10 feet (3 m)
away—while the inverter itself is mounted out of sight.

Comprehensive Protection

The inverter is equipped with numerous protection features to guarantee
safe and trouble-free operation:

Low battery alarm Alerts you if the battery has become discharged to

11.0 V or lower.

Low battery voltage shutdown Shuts the inverter down automatically
if the battery voltage drops below 10.5 V. This feature will limit battery
discharge.

High battery voltage shutdown Shuts the inverter down automatically
if the input voltage rises to 15.5 V or more.

Overload and short-circuit shutdown Shuts the inverter down
automatically if a short-circuit is detected in the load connected to the
inverter’s output, or if the loads connected to the inverter exceed the
inverter’s operating limits.

Over-temperature shutdown Shuts the inverter down automatically if
its internal temperature rises above an acceptable level.

Back-EMF (backfeed) protection Shuts the inverter down
automatically if a motor that is connected to the AC outlet overloads or if
an AC source is connected to the AC outlet.

GFCI-protected outlets Provides standard ground fault detection and
protection to prevent severe or fatal electric shocks.

DC terminal over temperature protection Monitors the DC terminals
to prevent inverter or cable overheating due to loose connections or
undersized DC cables.

1–2 975-0376-01-01

2 Features

Chapter 2, “Features” describes the main features of the XPower Inverter

5000. Familiarize yourself with them before operating the inverter.

2–1

Features

AC Panel

Figure 2-1

5

6

7

8

AC Panel

REMOTE
SWITCH

4

INVERTER

1

23

POWER FAULT

V

VOLTAGE

A

CURRENT

kW

AC POWER

DISPLAY

FUNCTION

5000

20A 20A

9

12

11

10

Feature Description

1 On/Off Switch turns the inverter’s control circuit on and off. This

switch is not a power disconnect switch. Disconnect DC power
before working on any circuits connected to the inverter.

2 Fault light (red): indicates the inverter has shut down due to

inverter overload, over-temperature, under voltage, over voltage, AC
output short circuit, or AC back-EMF (backfeed) protection
shutdown.

3 Power light (green): indicates the inverter is operating.
4 Status indicator lights: VOLTAGE, CURRENT, AC POWER

When lit, each light indicates which status is being displayed.

2–2 975-0376-01-01

Feature Description

5 Status Display: Shows Voltage, Current or AC Power.

VOLT AGE: Indicates battery voltage at the input term inal of the

inverter in volts (V).
CURRENT: Indicates current drawn from the battery by the inverter
in amps (A).
AC POWER: Indicates the output power being drawn from the
inverter in utilized kilowatts (kW).

6 Display Function Button Press this to display battery voltage,

battery current and AC output power.

7 Remote On/Off Switch Connector Port: For connecting the

Remote On/Off Switch. The remote switch and a 10-foot
communications cable is included with the inverter.

8 T wo duplex GFCIs: Each GFCI has two three-prong AC outlets and

is connected in series with a 20 A circuit protector.

9 Two 20 A circuit protectors
10 Mounting Flanges (front and rear) allow you to mount the inverter

permanently.

11 Ventilation Openings must not be obstructed for the proper

operation of the inverter.

12 AC Knockout with strain-relief clamp: For hardwiring the inverter

and securing the cables.

975-0376-01-01 2–3

Features

DC Panel

Figure 2-2

2

1

DC Panel

WARNING:

obstructventilationopenings. Donot mountin zero-clearancecompartment.Overheatingmayresult. Do not exposeto rainor
spray. Use GroundFaultCircuitInterruptersonlyas specifiedinthemanualssuppliedwiththis unit. Othertypesmayfail to operate
when connected to this unit. Ensure proper grounding.Total harmonic distortion is 38%; maximum single harmonic is 32%.

Patents Pending
Designed in Canada by
Xantrex /Assembled in China

CHASSIS GND

Shock,energy, and fire hazards. Readmanualbeforeinstallingor using.Topreventfire,do not coveror

DANGER:

nentsthat tendto producearcs or sparks.
Riskoffireandexplosion– Do not install
near batteries, in machinery space, or
area in which ignition-protected
equipmentis required. ShockHazard –
Do not open. No serviceable parts inside.

Serial No.

INPUT: 12 Vdc (nominal),
520 A (5 min. max.) / 415 A (cont.)
OUTPUT: 120 Vac / 60 Hz
5 kW / 41 A (5 min max.)
4 kW / 33 A (continuous)

Feature Description

BATTERY

Thisunit employscompo-

BATTERY

POS.

NEG.

3

4

5

1 Chassis Ground Lug connects to vehicle chassis.
2 Ventilation Opening and Fan Assembly must not be obstruct ed

for the proper operation of the inverter.

3 Negative (–) DC Input Terminal connects to one end of the

negative battery cable. The other end of the negative battery cable is
connected to the negative terminal of the battery.

4 Positive (+) DC Input Terminal connects to one end of the positive

battery cable. The other end of the positive battery cable is
connected to the positive terminal of the battery.

5 Serial number of your inverter.

2–4 975-0376-01-01

Remote Switch

Figure 2-3

1

Remote Switch

Feature Description

1 Remote On/Off Switch turns the inverter’s control circuit on and

2 Communications Cable is 10 feet (3 m) long. This cable can be

2

off. This switch is not a power disconnect switch. Disconnect DC
power before working on any circuits connected to the inverter.

replaced and/or extended with a standard telephone cable up to a
maximum total length of 25 feet (7.5 m).

975-0376-01-01 2–5

2–6

3 Operation

Chapter 3 explains how to operate the inverter efficiently and effectively.

Specifically, this chapter:

• Gives procedures for operating the inverter from the front panel

• Discusses operating limits and inverter loads

• Discusses battery charging frequency

• Provides information about routine maintenance

Turning the Inverter On and Off

The On/Off switch on the inverter’s front panel turns the control circuit in
the inverter on and off.

To turn the inverter on and off from its front panel:

• Move the On/Off switch to the On position to turn the inverter on.

• Move the On/Off switch to the Off position to turn the inverter off.

When the switch is Off, the inverter draws a very low current from
the battery .

To turn the inverter on and off from the remote switch:

• Move the On/Off switch to the On position to turn the inverter on.

• Move the On/Off switch to the Off position to turn the inverter off.

When the switch is Off, the inverter draws a very low current from
the battery .

Important:

The inverter draws less than 600 mA from the battery with the On/Off switch
turned on and no load connected, but draws far less than this with the switch
turned off. If the switch is left on, even with no loads the inverter will eventually
discharge the battery.
To prevent unnecessary battery discharge, turn the inverter off when you are not
using it.

TURNING THE INVERTER OFF WHEN NOT IN USE.

WARNING: Shock and energy hazard

The inverter’s On/Off switch (on the front panel and remote switch) does not
disconnect DC battery power from the inverter. You must disconnect DC power
before working on any circuits connected to the inverter.

3–1

Operation

Operating Several Loads at Once

If you are going to operate several loads from the inverter, turn them on
separately after you have turned the inverter on.

Turning loads on separately helps to ensure that the inverter does not have
to deliver the starting current for all the loads at once, and will help
prevent an overload shutdown.

Display Screen

You can monitor important status information on the LED (light emitting
diode) display screen.

To select which information the screen displays, press the Display

Battery Voltage
Indicator

Battery Current
Indicator

Output Power
Indicator

Function button. The
what information the screen is showing.

The

BATTERY VOLTAGE INDICATOR indicates the DC voltage at the input

terminals of the inverter. At low input currents, this voltage is very close
to the battery voltage. At high input currents, this voltage is lower than the
battery voltage because of the voltage drop across the cable and DC
connections.

BATTERY CURRENT INDICATOR displays the current draw from the

The
battery in amps. It will not indicate current draw from other loads
connected to the battery.

The

OUTPUT POWER INDICATOR indicates the AC output power in kW.

VOLTAGE, CURRENT and AC POWER lights indicate

3–2 975-0376-01-01

Operating Limits

Power Output

The XPower Inverter 50 00 can deliver up to 4000 W continuous and up to
5000 W for five minutes.

Input Voltage

The allowable inverter input (battery) voltage ranges are shown in the
following table:

Operating Condition Voltage Range Comment

Normal 11–15 V

Operating Limits

Optimum
Performance

Low Voltage Alarm 11.0 V or less The audible low battery alarm

Low Voltage
Shutdown

High Voltage
Shutdown

High Voltage Alarm 15.0 V The audible high voltage alarm

12.0–13.0 V

sounds.

less than 10.5 V

15.5 V or more The inverter shuts down to protect

The inverter shuts down to protect the
battery from being over-discharged.

itself from excessive input voltage.
Note: Although the inverter
incorporates over-voltage protection,
it can still be damaged if input
voltage exceeds 16 V.

sounds.

975-0376-01-01 3–3

Operation

Inverter Loads

The inverter will operate most AC loads continuously within its power
rating of 4000 W. However, some appliances and equipment may be
difficult to operate, and other appliances may actually be damaged if yo u
try to operate them with the inverter. Please read “High Surge Loads” and

“Trouble Loads” carefully.

High Surge Loads

Some induction motors used in freezers, pumps, and other motor -operated
equipment require high surge currents to start. The inverter may not be
able to start some of these motors even though their rated current draw is
within the inverter’s limits. The inverter will normally start single-phase
motors rated at 1½ hp or less.

If a motor refuses to start, observe the
while trying to start the motor. If th e indicator drop s below 1 1 V while the
inverter is trying to start the motor, this low voltage condition may be why
the motor won’t start. Make sure that the battery conn ections are good and
that the battery is fully charged. If the connections are good and the
battery is charged, but the voltage still drops below 11 V, you may need to
use a larger battery or DC input cables that are larger gauge and/or shorter
length.

BATTERY VOLTAGE INDICATOR

Trouble Loads

CAUTION: Equipment damage

Some equipment may be damaged by the inverter’s modified sine wave output.

Some appliances, including the types listed below, may be damaged if
they are connected to the inverter:

• Electronics that modulate RF (radio frequency) signals on the AC line
will not work and may be damaged.

• Speed controllers found in some fans, power tools, kitchen
appliances, and other loads may be damaged.

• Some chargers for small rechargeable batteries can be damaged. See

“Precautions for Using Rechargeable Appliances” on page vii for

details.

• Metal halide arc (HMI) lights can be damaged.

If you are unsure about powering any device with the inverter, contact the
manufacturer of the device.

3–4 975-0376-01-01

Routine Maintenance

WARNING: Shock and energy hazard

Disconnect DC power before performing any routine maintenance work or
before working on any circuits connected to the inverter.

Minimal maintenance is required to keep your inverter operating properly.
Periodically you should:

• Clean the exterior of the inverter with a damp cloth to prevent the

accumulation of dust and dirt.

• Ensure that the DC cables are secure and fasteners are tight.

• Make sure ventilation openings on the AC and DC panels of the

inverter are not obstructed by blankets and similar items and/or
clogged with accumulated dust and dirt.

Recharging Your Batteries

When possible, recharge your batteries when they are about 50%
discharged or earlier . This gives the batteries a much longer life cycle than
recharging when they are more deeply discharged.

The XPower Inverter 5000 has a battery low voltage shutdown at

10.5Vdc. With moderate to heavy loads, this will protect against over­discharging the battery. If the inverter is running only light loads it is
advisable to recharge before the inverter low voltage shutdown point is
reached.

Routine Maintenance

975-0376-01-01 3–5

3–6

4 Troubleshooting

Chapter 4 will help you identify the source of most problems that can

occur with the inverter.
If you have a problem with the inverter, please review this chapter before

contacting place of purchase.
If you are unable to solve a problem and need to contact place of

purchase, record the information in the form “Information About Your

System” on page WA–5.

Common Problems

Buzz in Audio Equipment

Some inexpensive stereo systems may emit a buzzing noise from their
loudspeakers when operated from the inverter. This occurs because the
power supply in the audio system does not adequately filter the modified
sine wave produced by the inverter. The only solution is to use a sound
system that has a higher quality power supply.

Television Reception

When the inverter is operating, it can interfere with television reception
on some channels. If interference occurs, try the following:

1. Make sure that the chassis ground screw on the rear of the inverter is

solidly connected to the ground system of your vehicle.

2. Make sure that the television antenna provides an adequate (“snow-

free”) signal, and that you are using good quality cable between the
antenna and the television.

3. Keep the cables between the battery and the inverter as short as

possible, and ensure that the positive and negative cables are run very
close to each other. This minimizes radiated interference from the
cables.

4. Move the television as far away from the inverter as possible.

5. Do not operate high power loads with the inverter while the television

is on.

4–1

Troubleshooting

Troubleshooting Reference

WARNING: Electrical shock and burn hazard

Do not disassemble the inverter. It does not contain any user-serviceable parts.
Attempting to service the inverter yourself could result in an electrical shock or
burn.
Some of the following Solutions should be referred to a qualified electrician or
electrical service person.

Table 4-1

Error/Warning

#

Code on Display Problem Possible Cause Solution

1 E01: Flashing

Fault LED:
Flashing
Alarm: Beeping

2 E02: Flashing

Fault LED:
Flashing
Alarm: Beeping

3 E03: Flashing

Fault LED:
Flashing
Alarm: Beeping

Troubleshooting Reference

Inverter is in
undervoltage
shutdown.

Inverter is in
overvoltage
shutdown.

Inverter is in
overload shutdown.

Inverter is in short
circuit shutdown.

E05 warning code is
ignored. (See possible
causes under error # “3”
in this table).

High input voltage Make sure the inverter is

E06 warning code is
ignored. (See possible
causes under error # 8 in
this table).

Inverter has short­circuited.

See solution under error # 5 in
this table.

connected to a 12 V battery.

Check the voltage regulation
of the charging system.

See solution under error # 6 in
this table.

Disconnect DC power to the
inverter. Have a qualified
electrician check the AC
output connections, wiring,
and appliances for indications
of short circuits.

4–2 975-0376-01-01

Troubleshooting Reference

Table 4-1

Error/Warning

#

Code on Display Problem Possible Cause Solution

E03: Flashing
Fault LED:
Flashing
Alarm: Beeping

4 E04: Flashing

Fault LED:
Flashing
Alarm: Beeping

5 E05: Flashing

Fault LED:
Flashing
Alarm: Beeping

Troubleshooting Reference

Inverter is in back­EMF (backfeed)
protection
shutdown.

Inverter is in
internal over
temperature
shutdown.

Inverter's Input
Under Voltage
Warning Alarm is
on.

The AC output is being
supplied with back-EMF
(backfeed).

E07 warning code is
ignored. (See possible
causes under error # 8 in
this table).

Poor battery condition

Poor DC wiring

Check that no other source of
electrical power is connected
to the AC output circuits of
the inverter. If motor loads are
on the inverter, it is possible
that a motor shutdown caused
back-EMF (backfeed). If the
problem persists, the motor
may not be able to be operated
by this inverter.

See solution under error # 7 in
this table.

Charge the battery.
Install a new battery.

Use proper cable size and
lengths and make solid
connections.
For more information, refer to
“Selecting Cable Sizes”
starting on page 2-6 of the
Installation Guide.

6 E06: Flashing

Fault LED:
Flashing
Alarm: Beeping

7 E07: Flashing

Fault LED:
Flashing
Alarm: Beeping

975-0376-01-01 4–3

Inverter's output
overload warning
alarm is on.

Internal over
temperature
warning alarm is
on.

Load applied is above
the continuous operation
limit.

Inverter ventilation
openings are obstructed.

Ambient temperature is
too high.

Load applied is above
the continuous operation
limit.

Reduce the load if continuous
operation is required.

Improve ventilation.
Make sure the inverter’s
ventilation openings are not
obstructed.

Reduce the ambient
temperature.

Reduce the load if continuous
operation is required.

Troubleshooting

Table 4-1

Error/Warning

#

Code on Display Problem Possible Cause Solution

8 E09: Flashing

Fault LED:
Flashing
Alarm: Beeping

9 N/A Low output voltage

10 N/A Low output voltage

Troubleshooting Reference

Inverter’s DC
terminal is in over
temperature
shutdown.

(96 VAC–104
VAC)

on a true RMS
reading voltmeter.

Loose connection
between the inverter’s
DC terminal and the DC
input battery cable.

The DC input battery
cable is undersized.

You are using a
voltmeter that cannot
accurately read the RMS
voltage of a modified
sine wave.

Low input voltage and
the load is close to
maximum allowable
power.

Tighten the connection at the
terminal to a torque of 18–
20 ft-lbs (24–27 Nm)

Use the recommended size of
battery cables.
For more information, refer to
“Selecting Cable Sizes”
starting on page 2-6 of the
Installation Guide.

Use a true RMS reading
voltmeter such as the Fluke

87.

Check the connections and
DC cables and check if the
battery is fully charged.
Recharge the battery if it is
low.

Reduce the load.

11 N/A No AC output

voltage; no DC
input voltage
indication.

4–4 975-0376-01-01

The inverter is off.

No power to the inverter.

Battery disconnect
switch or breaker is off.

Turn the inverter on.

Check if the DC cables are
connected from battery to the
inverter.

Close battery disconnect
switch or breaker.

Troubleshooting Reference

Table 4-1

Error/Warning

#

Code on Display Problem Possible Cause Solution

12 N/A No AC output

Troubleshooting Reference

Inverter fuse open.
voltage; there is DC
input voltage
indication.

GFCI outlet tripped.

The inverter could have

been connected with

reverse DC input

polarity.

Inverter fuses are not
user-replaceable. Return the
inverter. See the Warranty
section for return information.

If AC voltage is present on
one AC outlet but not on the
other, then the GFCI
protection on the outlet may
have tripped. Disconnect all
loads and push the Reset
button on the GFCI outlet.
Reconnect the load to the
receptacle that was tripped,
and if it trips again, the load or
its wiring is faulty and must be
serviced by a qualified service
personnel.

The inverter has been
damaged. Return the inverter.
See the Warranty section for
return information.
NOTE: Damage caused by
reverse polarity is not covered
by the warranty.

975-0376-01-01 4–5

4–6

A Specifications

Appendix A contains electrical performance and physical specifications,

for the inverter.

Important:

Specifications are subject to change without notice.

Electrical Performance

Output power at 25ºC (77ºF) ambient
temperature and 12 Vdc input:

• Maximum continuous output power

• 5 minu te rating

• Surge rating
Output power at 40ºC (104ºF) ambient

temperature and 12 Vdc input:

• Maximum continuous output power 3500 W
Max output current

• Continuous

• 5 minu te rating
Output voltage range 120 Vac RMS ± 10%
Output waveform Modified sine wave
Output frequency 60 ± 1 Hz
Input voltage range 10.5–15.5 Vdc (12.0 Vdc nominal)
Max input current

• Continuous

• 5 minu te rating

4000 W
5000 W
10000 W

33 Aac
41 Aac

415 Adc

520 Adc
Low battery alarm 11.0 V
Low battery cutout 10.5 V
Peak efficiency 90%
No load current draw (switch is on) <0.6 Adc
No load current draw (switch is off) <0.5 mAdc

A–1

Specifications

Physical Specifications

Accessory

Length
Width 8" (20 cm)

Height
Weight 24.1 lb. (10.9 kg)

Remote On/Off switch
(Part number:

100-0830-01-01)

18 1/2" (47 cm)

6 1/4" (16 cm)

On/Off Switch with 10-foot
communications cable.

A–2 975-0376-01-01

Warranty and Return
Information

Warranty

What does this warranty cover and how long does it last? This Limited Warranty is provided

by Xantrex Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your

XPower Inverter 5000. This Warranty Period lasts for 12 months from the date of purchase at the point

of sale to you, the original end user customer, unless otherwise agreed in writing. You will be required
to demonstrate proof of purchase to make warranty claims.

This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the
Warranty Period. Subsequent ow ners also require original proof of purchase as described in "What
proof of purchase is required?"

What will Xantrex do? During the Warranty Period Xantrex will, at its option, repair the product

(if economically feasible) or replace the defective product free of charge, provided that you notify
Xantrex of the product defect within the Warranty Period, and provided that Xantrex through inspection
establishes the existence of such a defect and that it is covered by this Limited Warranty.

Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and
building replacement products. Xantrex reserves the right to use parts or products of original or
improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty
continues for the remaining portion of the original Warranty Period or 90 days from the date of the
return shipment to the customer, whichever is greater. All replaced products and all parts removed from
repaired products become the property of Xantrex.

Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer
via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada.
Alaska, Hawaii and outside of the United States and Canada are excluded. Contact Xantrex Customer
Service for details on freight policy for return shipments from excluded areas.

How do you get service? If your product requires troubleshooting or warranty service, contact your

merchant. If you are unable to contact your merchant, or the merchant is unable to provide service,
contact Xantrex directly at:

Telephone: [phone] (toll free North America)

1 408 987 6030 (direct)
Fax: [phone] (toll free North America)
Email: [e-mail]
Website: www.xantrex.com

Direct returns may be performed according to the Xantrex Return Material Authorization Policy
described in your product manual. For some products, Xantrex maintains a network of regional
Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at
one of these facilities.

975-0376-01-01 WA–1

Warranty and Return Information

What proof of purchase is required? In any warranty claim, dated proof of purchase must

accompany the product and the product must not have been disassembled or modified without prior
written authorization by Xantrex.

Proof of purchase may be in any one of the following forms:

• The dated purchase receipt from the original purchase of the product at point of sale to the end
user; or

• The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM)
status; or

• The dated invoice or purchase receipt showing the product exchanged under warranty.

What does this warranty not cover? Claims are limited to repair and replacement, or if in

Xantrex's discretion that is not possible, reimbursement up to the purchase price paid for the product.
Xantrex will be liable to you only for direct damages suffered by you and only up to a maximum
amount equal to the purchase price of the product.

This Limited Warranty does not warrant uninterrupted or error-free operation of the product or cover
normal wear and tear of the product or costs related to the removal, installation, or troubleshooting of
the customer's electrical systems. This warranty does not apply to and Xantrex will not be responsible
for any defect in or damage to:

a) the product if it has been misused, neglected, improperly installed, physically damaged or altered,

either internally or externally, or damaged from improper use or use in an unsuitable environment;

b) the product if it has been subjected to fire, water, generalized corrosion, biological infestations, or

input voltage that creates operating conditions beyond the maximum or minimum limits listed in
the Xantrex product specifications including high input voltage from generators and lightning
strikes;

c) the product if repairs have been done to it other than by Xantrex or its autho rized service centers

(hereafter "ASCs");

d) the product if it is used as a component part of a product expressly warranted by another

manufacturer;

e) the product if its original identification (trade-mark, serial number) markings have been defaced,

altered, or removed;
f) the product if it is located outside of the country where it was purchased; and
g) any consequential losses that are attributable to the product losing power whether by product

malfunction, installation error or misuse.

Disclaimer

Product

THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN
CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER
WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS
OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING
(WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S LIABILITY, OPERATION
OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED
WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT
REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE
PERIOD STIPULATED UNDER THIS LIMITED WARRANTY.

WA–2 975-0376-01-01

IN NO EVENT WILL XANTREX BE LIABLE FOR: (a)ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL

DAMAGES, INCLUDING LOST PROFITS, LOST REVENUES, FAILURE TO REALIZE EXPECTED SAVINGS, OR

OTHER COMMERCIAL OR ECONOMIC LOSSES OF ANY KIND, EVEN IF XANTREX HAS BEEN ADVISED, OR HAD

REASON TO KNOW, OF THE POSSIBILITY OF SUCH DAMAGE, (b) ANY LIABILITY ARISING IN TORT, WHETHER

OR NOT ARISING OUT OF XANTREX'S NEGLIGENCE, AND ALL LOSSES OR DAMAGES TO ANY PROPERTY OR

FOR ANY PERSONAL INJURY OR ECONOMIC LOSS OR DAMAGE CAUSED BY THE CONNECTION OF A PRODUCT

TO ANY OTHER DEVICE OR SYSTEM, AND (c), ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF

MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR OPERATION OF THE PRODUCT.

Exclusions

If this product is a consumer product, federal law does not allow an exclusion of implied warranties. To

the extent you are entitled to implied warranties under federal law, to the extent permitted by applicable

law they are limited to the duration of this Limited Warranty. Some states, provinces and jurisdictions

do not allow limitations or exclusions on implied warranties or on the duration of an implied warranty

or on the limitation or exclusion of incidental or consequential damages, so the above limitation(s) or

exclusion(s) may not apply to you. This Limited Warranty gives you specific legal rights. You may

have other rights which may vary from state to state, province to province or jurisdiction to jurisdiction.

Return Material Authorization Policy

Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA)

number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product

shipments will be refused and returned at your expense if they are unauthorized, returned without an

RMA number clearly marked on the outside of the shipping box, if they are shipped collect, or if they

are shipped to the wrong location.

When you contact Xantrex to obtain service, please have your instruction manual ready for reference

and be prepared to supply:

• The serial number of your product

• Information about the installation and use of the unit

• Information about the failure and/or reason for the return

• A copy of your dated proof of purchase

Record these details on page WA-5.

Return Procedure

Package the unit safely, pref erably using the original box and packing materials. Please ensure that your

product is shipped fully insured in the original packaging or equivalent. This warranty will not apply

where the product is damaged due to improper packaging.

Include the following:

• The RMA number supplied by Xantrex Technology Inc. clearly marked on the outside of the
box.

• A return address where the unit can be shipped. Post office boxes are not acceptable.

• A contact telephone number where you can be reached during work hours.

• A brief description of the problem.

Ship the unit prepaid to the address provided by your Xantrex customer service representative.

If you are returning a product from outside of the USA or Canada In addition to the above,

you MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and
deposits.

975-0376-01-01 WA–3

Warranty and Return Information

If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex

return material authorization (RMA) number is not required. However, you must contact the ASC prior
to returning the product or presenting the unit to verify any return procedures that may apply to that
particular facility and that the ASC repairs this particular Xantrex product.

Out of Warranty Service

If the warranty period for your product has expired, if the unit was damaged by misuse or incorrect
installation, if other conditions of the warranty have not been met, or if no dated proof of purchase is
available, your unit may be serviced or replaced for a flat fee.

To return your product for out of warranty service, contact Xantrex Customer Service for a Return
Material Authorization (RMA) number and follow the other steps outlined in "Return Procedure" on
page WA-3.

Payment options such as credit card or money order will be explained by the Customer Service
Representative. In cases where the minimum flat fee does not apply, as with incom plet e un its or units
with excessive damage, an additional fee will be charged. If applicable, you will be contacted by
Customer Service once your unit has been received.

WA–4 975-0376-01-01

Information About Your System

As soon as you open your XPower Inverter 5000 package, record the following information and be sure
to keep your proof of purchase.

❐ Serial Number
❐ Product Number
❐ Purchased From
❐ Purchase Date

If you need to contact Customer Service, please record the following details before calling. This
information will help our representatives give you better service.

❐ Type of installation (e.g. RV, truck)
❐ Length of time inverter has been installed
❐ Battery/battery bank size
❐ Battery type (e.g. flooded, sealed gel cell, AGM)
❐ DC wiring size and length
❐ Alarm sounding?
❐ Description of indicators on front panel
❐ Appliances operating when problem occurred

_________________________________

813-5000

_________________________________
_________________________________

___________________________
___________________________
___________________________
___________________________
___________________________
___________________________
____________________________
___________________________

❐ Description of problem

______________________________________________________________________________
______________________________________________________________________________

975-0376-01-01 WA–5

___________________________

WA–6