Whirlpool IS41000 User Manual

WASHER USER INSTRUCTIONS

INSTRUCTIONS D’UTILISATION DE LA LAVEUSE

Table of Contents / Table des matières

ASSISTANCE OR SERVICE ............................ 1

WASHER SAFETY............................................ 2

WASHER USE .................................................. 3

Loading.......................................................... 3

Starting Your Washer.................................... 3

WASHER CARE ............................................... 4

Cleaning Your Washer .................................. 4

Water Inlet Hoses.......................................... 4

Moving and Storage...................................... 4

TROUBLESHOOTING...................................... 5

Washer and Components ............................. 5

Washer Operation ......................................... 5

Washer Results ............................................. 6

WARRANTY...................................................... 7

Assistance or Service

If you need assistance or service, first see the “Troubleshooting” section. Additional help is available by calling our Customer Interaction Center at 1-800-461-5681, Monday to Friday 8:00 a.m. - 6:00 p.m. (EST). Saturday 8:30 a.m. - 4:30 p.m., or write:

Customer Interaction Center

Whirlpool Canada Inc. 1901 Minnesota Court

Mississauga, Ontario L5N 3A7

For installation and service, call 1-800-807-6777. Information may also be obtained by visiting our website at

www.whirlpool.com/canada. Please include a daytime phone number in your correspondence.

Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.

ASSISTANCE OR SERVICE ............................ 8

SÉCURITÉ DE LA LAVEUSE........................... 8

UTILISATION DE LA LAVEUSE ...................... 9

Chargement................................................... 9

Mise en marche de la laveuse .................... 10

ENTRETIEN DE LA LAVEUSE ...................... 11

Nettoyage de votre laveuse ........................ 11

Robinets d'arrivée d'eau............................. 11

Préparation avant un entreposage

ou un déménagement................................. 11

DÉPANNAGE.................................................. 12

La laveuse et ses composants ................... 12

Fonctionnement de la laveuse.................... 12

Résultats de lavage..................................... 13

GARANTIE...................................................... 15

Write down the following information about your appliance to help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label, located under the washer lid.

Dealer name____________________________________________________ Serial number __________________________________________________ Address ________________________________________________________ Phone number __________________________________________________ Model number __________________________________________________ Purchase date __________________________________________________

8578236

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

follow instructions.

can be killed or seriously injured if you don't

You instructions.

■ Read all instructions before using the washer.

■ Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.

■ Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

■ Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

SAVE THESE INSTRUCTIONS

■ Do not allow children to play on or in the washer. Close

supervision of children is necessary when the washer is used near children.

■ Before the washer is removed from service or discarded,

remove the door or lid.

■ Do not reach into the washer if the drum, tub or agitator is

moving.

■ Do not install or store the washer where it will be exposed to

the weather.

■ Do not tamper with controls.

■ Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.

■ See “Electrical Requirements” for grounding instructions.

WASHER USE

For these suggested full-sized loads, set the LOAD SIZE selector to the highest load size setting.

SUPER CAPACITY and SUPER CAPACITY PLUS WASHERS

Heavy Work Clothes

3 pair pants 3 shirts 4 pair jeans 1 coverall 1 overall

Heavy Work Clothes

2 pair pants 3 shirts

3 pair jeans 1 coverall

Mixed Load

3 double sheets 4 pillowcases 8 T-shirts 6 pair shorts 2 shirts 2 blouses 8 handkerchiefs

Mixed Load

2 double sheets or 1 king size sheet(s) 4 pillowcases 6 T-shirts

6 pair shorts 2 shirts 2 blouses 6 handkerchiefs

WARNING

Towels

10 bath towels 10 hand towels

14 washcloths 1 bath mat

EXTRA LARGE CAPACITY WASHERS

Towels

8 bath towels 8 hand towels

10 washcloths 1 bath mat

Starting Your Washer

Delicates

3 camisoles 1 quilted robe 4 slips 4 panties

2 bras 2 nighties 1 baby’s dress

Delicates

3 camisoles 4 slips 4 panties

2 bras 2 nighties

WARNING

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil. Do not dry anything that has ever had any type of oil on

it (including cooking oils). Doing so can result in death, explosion, or fire.

1. Measure detergent and pour it into the washer. If desired, add

powdered or liquid color safe bleach. Drop a sorted load of clothes loosely into your washer.

■ Load evenly to maintain washer balance. Mix large and

small items. Items should move easily through the wash water. Overloading can cause poor cleaning.

2. (OPTIONAL) Add liquid chlorine bleach. NOTE: Follow the manufacturer’s directions for proper use.

Undiluted bleach will damage any fabric it touches. The damage appears as rips, holes, tears, or color loss and may not show up until several washings later. To avoid spilling, use a cup with a pouring spout. Do not let bleach splash, drip, or run down into the washer basket. Always measure liquid chlorine bleach. Do not guess. Do not use more than the manufacturer’s recommended amount for a full load. Use less with a smaller load size.

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Style 1: With liquid chlorine bleach dispenser (on some models)

■ Use only liquid chlorine bleach in this dispenser.

Pour measured liquid chlorine bleach into the liquid chlorine bleach dispenser. Bleach is immediately fed into washer and is diluted automatically during the wash part of the cycle.

Style 2: Without liquid chlorine bleach dispenser (on some models)

■ Let the washer fill and begin agitating the load.

■ Add bleach 5 minutes into the wash cycle for best

cleaning and so that bleach can be removed in the rinse cycle. Pour bleach around the agitator, not directly onto the in the load.

3. (OPTIONAL) Add liquid fabric softener. NOTE: Do not spill or drip any fabric softener onto the

clothes. Undiluted fabric softener can stain fabrics. Always dilute fabric softener with warm water. Too much fabric softener can make some items (diapers and towels) nonabsorbent. If this happens, do not use it every load, or use less of it in each load.

Style 1: With liquid fabric softener dispenser (on some models)

■ Use only liquid fabric softener in this dispenser. Pour

measured liquid fabric softener into the dispenser. Softener is added automatically during the rinse portion of the cycle. Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the crossbar in the dispenser opening.

Style 2: Without liquid fabric softener dispenser (on some models)

■ In the final rinse ONLY, add fabric softener that has been

diluted with ¹⁄₂ to 1 cup (125 to 250 mL) warm water.

4. Close the washer lid. Washer will not agitate or spin with the lid open.

load to avoid damaging clothing or other items

5. Turn the LOAD SIZE or WATER LEVEL selector to the correct

setting for your wash load and the type of fabric being washed. You may change the load size or water level selection after the washer has started filling by turning the selector to a different setting.

6. Set the TEMPERATURE selector to the correct setting for the

type of fabric and soils being washed. Use the warmest wash water safe for fabric. Follow garment label instructions.

NOTE: In wash water temperatures colder than 65ºF (18ºC), detergents do not dissolve well. Soils can be difficult to remove. Some fabrics can retain wear wrinkles and have increased pilling (the formation of small lint-like balls on the surface of garments).

7. (OPTIONAL) EXTRA RINSE selector (on some models). For an

additional rinse and spin at the end of a wash cycle, set the EXTRA RINSE selector to ON. On some models, the EXTRA RINSE feature is part of the cycle.

8. (OPTIONAL) Some models have an END OF CYCLE SIGNAL

selector. Set this selector to ON if you want your washer to alert you when the wash cycle is complete.

9. Push in the Cycle Control knob and turn it clockwise to the

wash cycle you want. Reduce the wash time when using a small load size setting. Pull out the Cycle Control knob to start the washer.

To stop or restart your washer:

■ To stop the washer at any time, push in the Cycle

Control knob.

■ To restart the washer, close the lid (if open) and pull out the

Cycle Control knob.

WASHER CARE

Cleaning Your Washer

Use a soft, damp cloth or sponge to wipe up any spills such as detergent or bleach from the outside of your washer.

Clean your washer interior by mixing 1 cup (250 mL) of chlorine bleach and 2 cups (500 mL) of detergent. Pour this mixture into your washer and run it through a complete cycle using hot water. Repeat this process if necessary.

Remove any hard water deposits using only cleaners labeled as washer safe.

Cleaning the liquid fabric softener dispenser (on some models):

1. Remove dispenser by grasping top with both hands and

squeezing, while pushing upward with thumbs.

2. Rinse dispenser under warm water, then replace it.

NOTE: Some models are equipped with a liquid fabric softener

dispenser. To avoid damage to the washer or clothing do not wash clothes with the liquid fabric softener dispenser removed or add detergent or bleach to this dispenser; it is for liquid fabric softener only.

Water Inlet Hoses

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

Moving and Storage

Because some water may stay in the hoses, freezing can damage your washer. If storing or moving your washer during freezing weather, winterize it.

Winterizing your washer

1. Shut off both water faucets. Disconnect and drain water inlet

hoses. Pour 1 qt (1 L) of R.V.-type antifreeze into the basket.

2. Run washer on a drain and spin setting for about 30 seconds

to mix the antifreeze and remaining water.

3. Unplug washer or disconnect power. To use washer again

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run the washer through a complete cycle with 1 cup (250 mL)

of detergent to clean out antifreeze.

Storage, non-use or vacation care

Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time, you should:

1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer. This helps avoid

accidental flooding (due to a water pressure surge) while you are away.

TROUBLESHOOTING

First try the solutions suggested here and possibly avoid the cost of a service call...

Washer and Components

Noisy

■ Is the load balanced and the washer level? The wash load

should be balanced and not overloaded. The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.

■ Did you completely remove the yellow shipping strap with

cotter pins? See the Installation Instructions.

■ Are the gears engaging after the drain and before spin, or

is the upper part of agitator clicking during wash? These are normal washer noises.

Leaking

■ Check the following:

Are the fill hoses tight? Are the fill hose washers properly seated? Is the drain hose clamp properly installed? See the Installation

Instructions.

■ Is the sink or drain clogged? Sink and standpipe must be

able to handle 17 gal. (64 L) of water per minute.

■ Is water deflecting off the tub ring or the load? Center the

tub before starting the washer. The wash load should be balanced and not overloaded. The fill or spray rinses can deflect off the load. The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.

■ Check household plumbing for leaks.

Basket crooked

■ Was the washer basket pulled forward during loading?

Push the basket to the center before starting wash.

■ Is the load balanced and the washer level? The wash load

■ The washer basket moves while washing. This is normal.

Agitator operation

■ The top of the agitator is loose, or moves in only one

direction. This is normal.

Dispensers clogged or bleach leaking

■ Did you follow the manufacturer’s directions when adding

detergent and fabric softener to the dispensers (on some models)? Measure detergent and fabric softener. Carefully

pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser.

■ Did you put powdered or color-safe bleach in the liquid

chlorine bleach dispenser (on some models)? Add powdered or liquid color-safe bleach directly to the basket. Do not use the chlorine bleach dispenser for color-safe bleach.

Washer Operation

Washer stops, won’t fill, rinse or agitate

■ Check the following:

Is the power cord plugged into a grounded 3 prong outlet? Is the indicator on the Cycle Control knob properly lined up

with a cycle? Turn the Cycle Control knob to the right slightly and pull to start.

Are the water inlet valve screens clogged? Are both the hot and cold water faucets turned on? Is the water inlet hose kinked?

■ Does the water level seem too low, or does the washer

appear to not fill completely? The top of the agitator is much higher than the highest water level. This is normal and necessary for clothes to move freely.

■ Has a fuse blown, or is the circuit breaker open? If problem

continues, call an electrician.

■ Are you using an extension cord? Do not use an extension

cord.

■ Is the washer in a normal pause in the cycle? The washer

pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of agitation and soak.

■ Is the washer overloaded? Wash smaller loads.

■ Is the lid open? The lid must be closed during operation.

Washer will not agitate or spin with the lid open.

Washer won’t drain or spin

■ Is the drain hose clogged, or the end of the drain hose

more than 96” (244 cm) above the floor? See the Installation Instructions for proper installation of drain hose.

■ Is the lid open? The lid must be closed during operation.

Washer will not agitate or spin with the lid open.

■ Is there excessive sudsing? Always measure detergent.

Follow manufacturer’s directions. If you have very soft water, you might need to use less detergent.

Washer continues to fill or drain, cycle seems stuck

■ Is the top of drain hose lower than the water level in

washer? The top of the hose must be higher than the water level in the washer for proper operation. See the Installation Instructions.

■ Does the drain hose fit too tightly in the standpipe, or is it

taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See the Installation Instructions.

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