Western Digital My Book Studio Edition II User Manual

My Book

Studio Edition™ II

User Manual

External Desktop

®

Table of Contents

1 WD Service and Support . . . . . . . . . . . . . . . . . . . . . . .1

Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 3

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . .5

Format and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

LED Indicators (Lights) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Power/Activity LED Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Capacity Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Kensington Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

4 Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

5 WD Drive Manager Status . . . . . . . . . . . . . . . . . . . . .16

WD Drive Manager Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . 16

6 WD RAID Manager for Mac . . . . . . . . . . . . . . . . . . . .17

Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

7 WD RAID Manager for Windows. . . . . . . . . . . . . . . .22

Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

TABLE OF CONTENTS – i

8 Turning Off/Disconnecting the Device . . . . . . . . . .26

Auto-off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Safe Shutdown

Safe Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Unplugging the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

9 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

11 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

GNU General Public License (“GPL”). . . . . . . . . . . . . . . . . . . . . . . . . 32

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

TABLE OF CONTENTS – ii

1

MY BOOK STUDIO EDITION II

USER MANUAL

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before
returning this product. Most technical support questions can be answered through
our knowledge base or e-mail support service at http://support.wdc.com. If the
answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.
Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. E-mail support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at http://

register.wdc.com.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these
topics:

• Downloads - Download drivers, software, and updates for your WD product.

• Registration - Register your WD product to get the latest updates and special
offers.

• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA
Status, and Data Recovery Information.

• Knowledge Base - Search by keyword, phrase, or answer ID.

• Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.

North America

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/[phone]

Spanish 800.832.4778 Hong Kong [phone]

Europe (toll free)*

Europe
Middle East
Africa

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

00800 ASK4 WDEU
(00800 27549338)

[phone]
[phone]
[phone]

Asia Pacific

India 1 800 11 9393 (MNTL)/

1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)
Indonesia [phone]
Japan 00 531 650442
Korea 02 703 6550
Malaysia [phone]/1 800 88 1908/[phone]
Philippines 1 800 1441 0159
Singapore [phone]/[phone]/

[phone]
Taiwan [phone]/[phone]

Registering Your WD Product

Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at http://

register.wdc.com.

WD SERVICE AND SUPPORT – 1

2

MY BOOK STUDIO EDITION II

USER MANUAL

Getting Started

Thank you for purchasing My Book® Studio Edition™ II, the storage solution of choice
for creative professionals, workgroups, small offices, and anyone looking for extra
assurance of data safety. This user manual provides step-by-step installation
instructions and other important information regarding your WD product. For the
latest WD product information and news, visit our website at

www.westerndigital.com.

Kit Contents

• Dual-drive storage system

•USB cable

•FireWire® 800 cable (9-pin to 9-pin)

• FireWire 800 to 400 cable (9-pin to 6-pin)

• AC adapter*

• Quick Install Guide

•Software CD

Software CD

Quick Install Guide

*This product may ship with a different AC adapter configuration, depending on your region.

My Book Studio Edition II

AC adapter (U.S.-only)*

or

Global AC adapter configurations*

FireWire 800 cable

USB cable

FireWire 800 to 400 cable

Optional Accessories

For more information on optional accessories for this product, visit http://

store.westerndigital.com (U.S. only). Outside the U.S., visit http://support.wdc.com.

GETTING STARTED – 2

MY BOOK STUDIO EDITION II

USER MANUAL

Compatibility

Mac® OS X

®

Windows

• Any of the following: • Any of the following:

– USB port – USB port

– FireWire 800 or 400 port – FireWire 800 or 400 port

– eSATA port or eSATA adapter card* – eSATA port or eSATA adapter card*

•Tiger

• Leopard

• Snow Leopard

Note: Compatibility may vary depending on user’s hardware configuration and operating system.

* For a list of compatible eSATA cards, search our knowledge base at http://support.wdc.com for

answer ID# 1524.

†

Windows XP has a known limitation that keeps it from recognizing the full capacity of drives greater

than 2 TB. See our Knowledge Base Article# 2754 at http://support.wdc.com for more information.

®

®

.

™

•Windows XP

• Windows Vista

•Windows 7

Important: For highest performance and reliability, it is recommended that you
install the latest updates and service pack (SP). For Macintosh, go to the Apple
menu and select Software Update. For Windows, go to the Start menu and select

Windows Update.

®

†

®

Recording Your WD Product Information

In the following table, write the serial number and model number of your new WD
product found on the label on the bottom of the device. Also, write the purchase date
and other notes such as your operating system and version. This information is
necessary for setup and technical support.

Serial Number:

Model Number:

Purchase Date:

System and Software Notes:

GETTING STARTED – 3

MY BOOK STUDIO EDITION II

USER MANUAL

Precautions

WD products are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your
external storage product:

• Do not operate this device outside the temperature range of 5°C–35°C
(41°F–95°F)

• Do not drop or jolt the device.

• Do not move the device during activity.

• Do not use My Book as a portable device.

• To avoid overheating, do not block air slots on the underside, top, or rear of the
enclosure. Do not stack any objects on top of the device that may block
ventilation.

GETTING STARTED – 4

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MY BOOK STUDIO EDITION II

USER MANUAL

About Your WD Drive

Format and Configuration

This WD device is preformatted to HFS+ (Journaled) for compatibility with Macintosh
operating systems and is pre-configured for RAID 0 (Striped) mode for maximum
capacity and accelerated performance.

This product also supports RAID 1 (Mirrored) mode for extra data protection with
instantaneous and automatic data updates. If one drive fails the system will still run
and your data will be preserved. You can replace the failed drive and restore the
system. For more information, including instructions on changing the RAID
configuration or drive format, see “WD RAID Manager for Mac” on page 17 or “WD
RAID Manager for Windows” on page 22.

LED Indicators (Lights)

The Power/Activity and Capacity Gauge indicators are represented by a single bar of
six LEDs (lights) on the front panel of the drive.

Power/Activity LED Behavior

Appearance Drive State

Steady Power-on state or power-save mode

Slow flashing (every four seconds) System standby

Moving up and down Drive in use

Alternating checkerboard pattern Transitioning from one state to another

Alternate flashing between top and bottom LEDs RAID degraded mode

Cycling from bottom to top RAID rebuild mode

Fast flashing (every second) Over-temperature condition*

* If this condition occurs, read/write activity will stop and the drive will spin down. Disconnect and

power down My Book. Allow it to cool down for 1-2 hours then reconnect and power up the device.

Capacity Gauge

When the device is turned on, the Capacity Gauge indicates space used on the drive
by illuminating six sections in an upward vertical direction. Each section represents
approximately 17 percent of drive capacity. Because this drive is preformatted, the
first section is illuminated upon installation.

USB and FireWire Mode

The Capacity Gauge is enabled only through installation of WD Drive Manager, which
must be installed on each system to which My Book is connected. The Capacity
Gauge is updated automatically as the drive is used.

eSATA Mode

Capacity Gauge is not available in eSATA mode.

ABOUT YOUR WD DRIVE – 5

Interfaces

LED

MY BOOK STUDIO EDITION II

USER MANUAL

Power button

FireWire

eSATA

Kensington®
Security Slot

USB

FireWire – This device is equipped with two FireWire 800 interfaces.
FireWire 800 has a maximum data transfer rate of 800 Mb/s and is backward­compatible with FireWire 400 using a special adapter such as the FireWire 800 to
400 cable included in this kit. Connection to a FireWire 400 device transfers data at
FireWire 400 speed (up to 400 Mb/s).

USB – The industry standard interface for most Windows-based computers.
Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is
backward-compatible with USB 1.1. Connection to a USB 1.1 device transfers data
at USB 1.1 speed (up to 1.5 Mb/s).

eSATA - Up to 3 Gb/s data transfers. To use this interface, an eSATA PCI card or
eSATA motherboard port must be present on the host computer.

Kensington Security Slot

For drive security, this device is equipped with a Kensington Security Slot, which
supports a standard Kensington security cable (sold separately). For more
information on the Kensington Security Slot and available products, visit

www.kensington.com.

ABOUT YOUR WD DRIVE – 6

MY BOOK STUDIO EDITION II

USER MANUAL

Software

In addition to WD Drive Manager, this WD product is shipped with the following
bonus software.

WD Anywhere Backup™ (Mac and Windows) is an intuitive and robust backup

and recovery application that provides around-the-clock data protection. It features
automatic backup to multiple destinations and synchronization of working files to
keep them current. A user guide and online help are included with this application.

Copy Application Software allows you to back up the software included with this
device.

ABOUT YOUR WD DRIVE – 7

4

MY BOOK STUDIO EDITION II

Setting Up

Macintosh

FireWire or USB

Important: Follow the steps below to safely connect the device.

1. Turn on your computer and wait for the operating system to load.

2. Insert the software CD into the CD-ROM drive.

3. Double-click the CD-ROM drive icon.

®

USER MANUAL

4. Double-click the WD Drive Manager folder, which contains the software for this
device

5. Double-click the WDDriveManager.dmg icon.

6. Double-click the WD Drive Manager Installer icon.

7. Click Install. WD Drive Manager enables the capacity gauge and
Safe Shutdown

™

and also installs WD RAID Manager.

SETTING UP – 8

MY BOOK STUDIO EDITION II

USER MANUAL

8. Click Accept to accept the license agreement and continue with the installation.

9. Click Quit.

10.If you want to install the backup software now, double-click the WD Anywhere
Backup icon in the My Book Studio Edition II screen and follow the instructions as
prompted.

11.Connect the adapter’s DC cable plug to the DC power input at the rear panel of
the product. Verify that plug type of your wall power adapter is the correct plug
type for your region.*

12.Connect the wall adapter to your AC power receptacle.

13.Plug one end of the interface cable (USB, FireWire 800, or FireWire 800 to 400)
into an available port on your computer.

14.Plug the other end of the interface cable into the device.

FireWire

USB

15.The unit will power up and mount to the system, and WD Drive Manager will
appear in the status menu. Your My Book Studio Edition II is now installed and
ready to use.

*This product may ship with a different AC adapter configuration, depending on your region.

Note: For more information about interface types and connectors, search our knowledge base at http:/
/support.wdc.com for answer ID# 1729.

SETTING UP – 9