Western Digital AC14300 - Caviar 4.3 GB Hard Drive, AC21600 - Caviar 1.6 GB Hard Drive, AC22000 - Caviar 2.1 GB Hard Drive, AC21200 - Caviar 1.28 GB Hard Drive, AC22500 - Caviar 2.5 GB Hard Drive Drive Installation Manual

Western Digital
EIDE Hard Drive

Installation Guide

Western Digital
EIDE Hard Drive

Installation Guide

Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by Western
Digital for its use; nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted
by implication or otherwise under any patent or patent rights of Western Digital. Western Digital reserves the right to change
specifications at any time without notice.

© 2003 Western Digital Technologies, Inc. All rights reserved.

Western Digital and the Western Digital logo are registered trademarks, and Data Lifeguard Tools is a trademark of Western Digital
Technologies, Inc. Other marks may be mentioned herein that belong to other companies.

2779-001001-013 10/03

Table of Contents

1 Before Getting Started

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Gather These Materials and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Operating System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Unpacking and Handling Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Record Your Hard Drive Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Register Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Backup Your Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Open Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

4 Install the Hard Drive

Set the Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cable Select Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Standard Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Single Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Master/Slave Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connect the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Power on Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Configure the System BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

9 Data Lifeguard Tools v11.0

Create a Bootable Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

View Installation Tutorial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Set Up Your Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Install a New Boot Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Install an Additional Storage Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Install a Drive Larger than 137 GB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Drive-to-Drive Copy Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Hard Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Install the Hard Drive in a Macintosh System. . . . . . . . . . . . . . . . . . . . . . 21

22 Troubleshooting

Operating System and BIOS Limitations . . . . . . . . . . . . . . . . . . . . . . . . . 22

Alternate Instructions for Installing a Drive (Windows XP/2000). . . . . . . 24

Hard Drive Formatting Issues with Windows 95/98/Me . . . . . . . . . . . . . 25

Alternate Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

TABLE OF CONTENTS - i

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Western Digital Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

29 Appendix

Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Radio Frequency Interference Statement. . . . . . . . . . . . . . . . . . . . . . . . . . 29

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

CSA Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Obtaining Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Return Material Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Duration of Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Other Warranty Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Disclaimer of Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Your Use of the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Limitation of Remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Limitation of Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

No Consequential or Other Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Online Warranty Inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Extended Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

TABLE OF CONTENTS - ii

1

WESTERN DIGITAL EIDE HARD DRIVE

INSTALLATION GUIDE

Before Getting Started

Thank you for purchasing a Western Digital Enhanced IDE (EIDE) hard drive. This
installation manual provides instructional steps and corresponding illustrations to make the
installation process of your new hard drive as quick and easy as possible. For all the latest news
and product updates, visit our Web site at www.westerndigital.com.

Kit Contents

! Western Digital EIDE hard drive
! IDE interface cable (40-pin, 80-conductor)
! Mounting screws and jumper shunt
! Quick Install poster
! Data Lifeguard Tools

Gather These Materials and Tools

! Computer system manual
! Operating system manual
! Operating system installation diskette or CD
! Small Phillips and flat-blade screwdrivers

™

software CD

Operating System Requirements

! Windows
! Windows 2000
! Windows Millennium (Me)
! Windows 98SE (Second Edition)

! Macintosh

Additional system requirements for hard drives greater than 137 GB:

PC

! Windows XP Service Pack 1 (or higher)
! Windows 2000 Service Pack 3 (or higher)
! Windows Me/98SE may require an Ultra ATA controller card with support for drives

greater than 137 GB

Macintosh

! Mac
! Mac G4 or greater (may require additional hardware)

®

XP

®

OS v8.6 or later

®

OS X v10.2 or later

BEFORE GETTING STARTED - 1

WESTERN DIGITAL EIDE HARD DRIVE

INSTALLATION GUIDE

Unpacking and Handling Procedures

Western Digital hard drives are precision instruments and should be handled with care during
unpacking and installation. Hard drives can be damaged by rough handling, shock and
vibration, or electrostatic discharge (ESD). Be aware of the following precautions when
unpacking and installing your Western Digital hard drive:

! Do not unpack your hard drive until you are ready to install it. Your hard drive is

packaged in an anti-static bag.

! Save the packaging materials and anti-static bag in case you need to return your hard

drive. Your warranty will be void if your returned hard drive is shipped in anything other
than the original packaging or Western Digital approved materials.

! To avoid ESD problems, ground yourself by touching the metal chassis of the computer

before handling the hard drive. Articles of clothing generate static electricity. Do not
allow clothing to come in direct contact with the hard drive or circuit board components.

! Handle the hard drive by its sides only. Avoid touching the circuit board components on

the bottom of the hard drive.

! Do not drop, shake, or knock down the hard drive.
! Do not stack hard drives or stand your Western Digital hard drive on its edge.

Record Your Hard Drive Information

In the table that follows, write down the serial number, model number, and date code listed
on your new Western Digital hard drive. The complete serial number, model number, and
date code are on the large label at the top of the drive. This information is required for
technical support purposes. See the illustrations below for reference.

IMPORTANT: Do not remove, tear, or damage the tape seal or any labels from the drive;
these actions will void the warranty.

Serial Number:
Model Number: Date Code:

Date Code

Model Number

MDL: WD xxxxxx

DCM: XXXXXX

Serial Number

S/M: WM XXXXXXXX

MDL: WD XXXXXXX

S/N: WMxxx
000 xxxx

Western Digital EIDE Hard Drive

BEFORE GETTING STARTED - 2

WESTERN DIGITAL EIDE HARD DRIVE

INSTALLATION GUIDE

Register Your Drive

Take advantage of Western Digital special offers and product updates by registering your new
hard drive online at https://www.wdc.com/products/registration.

Backup Your Data

Before performing any hardware installation, protect your data by backing up your existing
hard drive before installing your new Western Digital hard drive. Most operating systems
include a backup utility. Refer to your operating system or utilities documentation for
procedures.

Open Your Computer

IMPORTANT: Before handling the hard drive or any other components, discharge static
electricity by touching the metal chassis of your computer or by wearing a grounding strap.

1. Power off the computer.

2. Unplug the power cord.

3. Remove the computer system outside cover (if necessary, refer to your computer system
manual for instructions).

BEFORE GETTING STARTED - 3

2

WESTERN DIGITAL EIDE HARD DRIVE

INSTALLATION GUIDE

Install the Hard Drive

IMPORTANT - Installing Your New Western Digital Hard Drive as an Upgrade From
a Previously Installed Hard Drive: To ensure the optimal settings for your drive

configuration, we recommend you run the Installation Tutorial in the Windows version of
Data Lifeguard Tools prior to the hardware installation. Data Lifeguard Tools for
Windows will generate your custom installation instructions based on the configuration
you choose. For instructions, see page 10.

Set the Jumpers

Jumper settings are used to determine the order in which IDE devices attached to a single
cable are detected by the system. Western Digital Enhanced IDE hard drives have a 10-pin
jumper block located next to the 40-pin, 80-conductor IDE connector on the hard drive. The
default jumper setting for Western Digital hard drives is Cable Select.

Western Digital EIDE Hard Drive

Cable Select Configuration

Cable Select requires a special cable (included in your kit). If your system supports Cable
Select, there is no need to reposition the jumper shunt on the drive. If you are installing your
new Western Digital hard drive with an existing IDE drive on the cable, make sure that the
other drive is also jumpered as Cable Select. If your system does not support Cable Select or if
you are uncertain, use the Master/Slave or Single configuration. See page 5 for the jumper
block diagram.

INSTALL THE HARD DRIVE - 4

WESTERN DIGITAL EIDE HARD DRIVE

INSTALLATION GUIDE

Standard Jumper Settings

If you determine that your system does not support Cable Select or if you are uncertain, use
the following information to properly jumper your new Western Digital EIDE hard drive.

Note: Not all hard drive manufacturers use the same jumper configurations. If you are
installing your new Western Digital hard drive along with a non-Western Digital hard
drive, obtain jumper setting information from the original hard drive manufacturer.

Single Configuration

Single - Installing the new drive as the only drive in the system:

If installing your new Western Digital hard drive as the only IDE device on the cable, no
jumper shunt is necessary.

Master/Slave Configuration

To set up the Master/Slave configuration, one device on the cable must be jumpered as
Master (primary device) and the other jumpered as Slave (secondary device).

Master - Installing the new drive as the primary (bootable) drive:

If installing your new Western Digital hard drive as the Master drive on the cable with
two IDE devices, move the jumper shunt on the drive to pins 5 and 6. Configure the
jumper on the other IDE device as Slave.

Slave - Installing the new drive as the secondary drive:

If installing your new Western Digital hard drive as the secondary drive on the cable with
two IDE devices, move the jumper shunt on the drive to pins 3 and 4. If necessary,
configure the jumper on the other IDE device as Master.

CSEL

INSTALL THE HARD DRIVE - 5

WESTERN DIGITAL EIDE HARD DRIVE

Connect the Hard Drive

1. Connect the IDE Interface Cable to the Hard Drive(s):

a) If installing the hard drive as the only drive on the cable:

Connect the black connector of the IDE interface cable to the drive.

b) If installing two drives on the same IDE interface cable:

Configure the primary (bootable) drive as Master and the other drive as Slave; then
connect the Master drive to the black connector of the IDE interface cable and the
Slave drive to the gray connector.

INSTALLATION GUIDE

2. Connect the IDE Interface Cable to the Motherboard:

Attach the blue end of the IDE interface cable to the 40-pin connector on the
motherboard. Match pin 1 on the IDE interface cable to the connector on the
motherboard.

Pin 1

Motherboard

Interface cable
from hard drive

3. Connect the Power Supply Cable:

Attach the computer system power supply cable to the 4-pin power connector on the back
of your new Western Digital hard drive. The pin connector is keyed to ensure proper
insertion.

INSTALL THE HARD DRIVE - 6

WESTERN DIGITAL EIDE HARD DRIVE

4. Secure the Hard Drive:

Secure the Western Digital hard drive in an available 3.5-inch drive bay (typically
adjacent to the floppy disk drive) using the four mounting screws provided.

Note: For proper grounding, be sure to use all four screws.

Æ
Æ

Mounting frame

Power on Your Computer

INSTALLATION GUIDE

1. Replace and secure the system cover, reconnect the power cord, and power on the system.
This concludes the hard drive installation process.

2. At startup, your system BIOS should auto-detect the hard drive with a series of system
messages identifying the Western Digital hard drive. If there is no hard drive detection or
an error message appears, you will have to enter the system BIOS to set up the hard drive.
If the drive was detected, you may now format and partition the drive.

a) To configure the system BIOS, proceed to the next section on page 8.

b) To format and partition the drive, skip to "Data Lifeguard Tools v11.0" on page 9.

INSTALL THE HARD DRIVE - 7