Western Digital Elements Portable User Manual

WD Elements

Multimedia Drive

User Manual

™

Play

WD® Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning
this product. Most technical support questions can be answered through our knowledge base
or e-mail support service at http://support.wdc.com. If the answer is not available or, if you
prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This
30-day period starts on the date of your first telephone contact with WD technical support.
E-mail support is free for the entire warranty period and our extensive knowledge base is
available 24/7. To help us keep you informed of new features and services, remember to
register your product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:



Downloads - Download drivers, software, and updates for your WD product.



Registration - Register your WD product to get the latest updates and special offers.



Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status,
and Data Recovery Information.



Knowledge Base - Search by keyword, phrase, or answer ID.



Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.

North America

English 800.ASK.4WDC

(800.275.4932)

Spanish 800.832.4778 Europe

Mexico

South America

Chile 1230 020 5871 Australia 1 800 42 9861
Venezuela 0800 100 2855 China 800 820 6682/[phone]
Peru 0800-54003 Hong Kong [phone]
Uruguay 000 413 598 3787 India 1 800 200 5789
Argentina 0800 4440839 Indonesia [phone]
Brazil 0800 7704932 Japan 00 531 650442

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands,

Norway, Spain, Sweden, Switzerland, United Kingdom.

001 8002754932 Africa

Europe (toll free)*

Middle East

Asia Pacific

Korea 02 703 6550
Malaysia [phone]/1 800 88 1908/

Philippines 1 800 1441 0159
Singapore [phone]/[phone]/

Taiwan [phone]/[phone]

00800 ASK4 WDEU
(00800 27549338)

[phone]
[phone]
[phone]

[phone]

[phone]

Table of Contents

1 Important User Information . . . . . . . . . . . . . . . . . . . . 1

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . 2

Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3 Features and Functions . . . . . . . . . . . . . . . . . . . . . . . 4

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

4 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Operating System Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

5 Operating the Multimedia Drive. . . . . . . . . . . . . . . . 18

Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Multimedia Drive Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 19

6 File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

7 Watching Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Video Information Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Video Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Video Playback Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

TABLE OF CONTENTS – i

8 Playing Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Music Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Music Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Music Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Music Playback Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

9 Viewing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Photo Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Photo Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Photo Playback Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Photo Info Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

10 Setup and Advanced Features. . . . . . . . . . . . . . . . . 41

Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setup Navigation Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Audio Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Video Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Others Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Locating Media Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

11 System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . 51

System Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Common Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . 55

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

12 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Supported Media File Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

TABLE OF CONTENTS – ii

1

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Important User Information

Important Safety Instructions

This device is designed and manufactured to assure personal safety. Improper use
can result in electric shock or fire hazard. The safeguards incorporated into this unit
will protect you if you observe the following procedures for installation, use, and
servicing.

 Read these instructions.
 Keep these instructions.
 Heed all warnings.
 Follow all instructions.
 Do not use this apparatus near water.
 Clean only with dry cloth.
 Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions.

 Do not install near any heat sources such as radiators, heat registers, stoves, or

other apparatus (including amplifiers) that produce heat.

 Do not expose the batteries or the remote control with batteries installed to

excessive heat (direct sunlight, fire, etc.).

 Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.

 Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

 Only use attachments/accessories specified by the manufacturer.
 Unplug this apparatus during lightning storms or when unused for long periods

of time.

 Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.

 Carefully read and follow the Quick Install Guide and User Manual.
 Do not operate this device outside the temperature range of 5°C–35°C

(41°F–95°F).

 Do not drop or shake the device.
 Do not move the device when it is powered on.
 Power supply cords should be routed so that they are not likely to be walked on

or pinched by items placed upon them or against them.

 Do not overload wall outlets.

For additional safety information, refer to www.wdc.com.

IMPORTANT USER INFORMATION – 1

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Recording Your WD Product Information

In the following table, write the serial and model numbers of your new WD product.
You can find this information on the label on the bottom of the device. You should
also note the date of purchase. This information may be required when requesting
technical support.

Serial Number:
Model Number:
Purchase Date:
System and Software Notes:

Registering Your WD Product

Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of
your first telephone contact with WD technical support. Register your WD product
online at https://register.wdc.com.

Accessories

For U.S. residents, visit www.shopwd.com to view additional accessories available
for your multimedia drive. For users outside the U.S., visit http://support.wdc.com.

IMPORTANT USER INFORMATION – 2

2

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Product Overview

The WD Elements Play multimedia drive is an easy, affordable way to supersize your
movies and photos on your big-screen TV and play your music collection on your
home entertainment center. Save your media collection on the multimedia drive, then
simply connect the drive to your TV and you’re ready to enjoy all your digital media in
Full-HD 1080p resolution.

Full-HD 1080p resolution – Experience spectacular Full-HD video picture quality
and crystal-clear Dolby TrueHD and DTS 2.0 digital audio. The HDMI port lets you
connect to the highest quality HDTV or home theater.

Plenty of room for your media collection – The built-in high capacity hard drive
offers room for tons of media. If you need more space, plug USB drives into the
available ports.

Supports a wide variety of file formats – Most popular formats are supported
including RMVB, H264, DTS, Dolby TrueHD, and MKV.

Camera compatible – Connect your digital camera or camcorder and play or
transfer content from your camera to the drive.

Intuitive user interface – Simple, intuitive and beautiful, the user interface provides
the following navigation options:

 DVD navigation with complete menu navigation, chapter listings, special

features, and subtitles

 Photo slideshow with unique transitions and music on your HDTV
 Supports photo thumbnails, video cover art and music album art
 Music playlist support for PLS, M3U, WPL file types
 Preview your video during navigation
 Multi-language subtitle support for video playback

Automatic play – Set the player to play a selected media file automatically when
the unit is turned on. Perfect for living art on your HD TV or for digital signage.

Composite video connection – Composite (RCA) outputs ensure compatibility
with virtually all television sets.

Digital optical audio – High fidelity audio or pass-through digital audio signal to
your AV receiver for surround sound experience. Supports S/PDIF and Dolby Digital
native playback.

PAL and NTSC versions available.
Compatibility – DTS 2.0, AAC, MP3, JPEG, USB 2.0, Real Media, HDMI, H.264,

MKV, Dolby Digital, Dolby Digital Plus, Dolby TrueHD, Mac OS X, Win Vista/7.

Note: Compatibility may vary depending on the user's hardware configuration and operating system.

PRODUCT OVERVIEW – 3

3

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Features and Functions

Features

Audio/Video Interface

 HDMI interface for digital audio and high-definition video
 Composite interface (RCA yellow/white/red) for analog AV connection
 S/PDIF (optical) audio for high-fidelity digital audio
 Video output resolution includes 480i and 576i (composite interface), or 480p,

576p, 720p, 1080i, and 1080p (HDMI interface)

 Stereo or multi-channel digital surround (pass through only) audio output

Advanced Navigation Options

 Thumbnail and list views—browse your content by filename or by thumbnails of

photos or album covers

 Search—search by filename and partial filename

Content Playback

The multimedia drive is capable of playing several different types of multiformat files.
For a detailed list of supported formats, go to “Supported Media File Formats” on
page 59. The included remote control lets you quickly browse through your media
and configure settings.

Photo Viewing

 Create custom slide shows with a variety of transitions
 Zoom, pan, repeat, shuffle, and rotate

Movie Viewing

 Fast forward, rewind, previous, next, pause, repeat, and zoom
 View subtitles
 View video menu (if supported by the file format)
 Video preview (if supported by the file format)

Music Playback

 Fast forward, rewind, pause, shuffle, and repeat
 View album art

File Management:

 View all files together
 Copy or delete files directly from the TV

FEATURES AND FUNCTIONS – 4

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Additional Features

 Real Media (RMVB) playback
 DTS 2.0
 Dolby Digital (combo w/ DD+ and Dolby TrueHD)
 Plug-and-play convenience
 Popular media format support
 Metadata support
 Thumbnail support
 Aggregated music/photo/video view
 HDMI or composite video outputs
 S/PDIF (optical) audio output

Plug-n-Play USB 2.0 Support

 USB storage device with a USB connector
 Portable multimedia drives with USB connector
 Digital cameras with USB connector

For a list of tested, compatible USB devices, see Article #5675 in our knowledge
base at http://support.wdc.com.

USB Storage File System Support

 FAT/FAT32
 NTFS
 HFS+
 HFS+Journaling (read only)

For instructions on how to disable Journaling, see Article #2615 in our knowledge
base at http://support.wdc.com.

FEATURES AND FUNCTIONS – 5

Connections

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

1

Item Component Description

1 USB port Supports connection of removable storage devices, portable

multimedia drives, and digital cameras with USB connectors

2 Power jack Connects the power adapter

3 Mini USB port Supports connection of the multimedia drive to a computer as

an external USB storage device for content transfer.

4 HDMI port Connects to your TV’s HDMI port (HDMI cable sold separately)

5 Composite jacks Connect to your TV’s analog video and audio jacks

(composite cable sold separately).
Note: When making an audio connection through the S/PDIF
(optical) port, only the composite video connection is required.

6 S/PDIF(optical) audio port Connects to your AV receiver (S/PDIF cable sold separately)

7 Reset switch Reset the multimedia drive to factory settings using a fine-

tipped stylus or the unfolded end of a paperclip. Do not use
any sharp objects that may damage the switch.

2

3

4

5

6

7

FEATURES AND FUNCTIONS – 6

LED Indicator

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Item Component Description

1 Infrared receiver

2 Power/activity

LED

 Receives signals from the remote control. Point the tip of the

remote control toward the infrared receiver and ensure that the
path between the two is unobstructed.

 On (steady blue)—The power cable is connected and the power is

on.

 Off—The multimedia drive is in standby mode, turned off, or the

power cable is disconnected.

 Three short flashes followed by three long flashes followed by

three short flashes—A system diagnostic failure has occurred.
See “Troubleshooting” on page 53.

1

2

FEATURES AND FUNCTIONS – 7

Remote Control

CAUTION: Do not expose the batteries or the remote control with batteries

installed to excessive heat (direct sunlight, fire, etc.).

1. Infrared transmitter

2. HOME

3. POWER

4. Navigation buttons

5. ENTER

6. STOP

7. BACK

8. REV (rewind)

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

9. PREV (previous track)

10. SEARCH

11. OPTION

12. PAUSE/PLAY

13. FF (fast forward)

14. NEXT (next track)

15. EJECT (safe storage removal, see page 17)

Note: For additional information, see “Using the Remote Control” on page 18.

FEATURES AND FUNCTIONS – 8

4

Getting Started

Package Contents

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Multimedia Drive USB cable Remote control and

AC power adapter

Quick Install Guide

Two AAA batteries

Installation Requirements

 Standard or HD TV with an HDMI or composite audio/video input
 Computer with a USB 2.0 connector

Optional: Stereo or AV receiver with a digital optical (S/PDIF) cable.

Operating System Compatibility

The multimedia drive is compatible with the following operating systems:

Windows

 Windows XP
 Windows Vista
 Windows 7

®

Mac® OS X

 Tiger

®

 Leopard
 Snow Leopard
 Lion

®

®

®

™

Note: Compatibility may vary depending on user’s hardware configuration and operating system.

Important: For highest performance and reliability, it is recommended that
you install the latest updates and service pack (SP). For Windows, go to the
Start menu and select Windows Update. For Mac, go to the Apple menu
and select Software Update.

GETTING STARTED – 9

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Multimedia Drive Reformatting

The multimedia drive is preformatted as a single NTFS partition for compatibility with
all updated Windows operating systems. Go to http://support.wdc.com and refer to
Knowledge Base Answer ID 3865 for reformatting the drive to Mac OS X format. See
“Troubleshooting” on page 57 for more information about reformatting a drive.

Important: Reformatting the multimedia drive erases all its contents. If you
have already saved files on the multimedia drive, be sure to back them up
before reformatting it.

You may not be able to reformat a 3 TB drive and access the full capacity
due to a 2.19 TB capacity barrier encountered with some operating
systems. Go to http://support.wdc.com and refer to Knowledge Base
Answer ID 2754 for details.

Installation Procedure

The multimedia drive installation procedure is outlined below:

1. Connect the power cable.

2. Transfer content from your computer to the multimedia drive.

3. Disconnect the multimedia drive from your computer, then connect it to your TV
or entertainment unit through the desired interface option.

4. Insert the batteries into the remote control.

5. Connect a USB device containing media content (optional).

GETTING STARTED – 10

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Step 1 - Connecting the Power Cable

1. Connect the power clip to the power cable plug.
The AC power adapter will vary, depending on your location. Some locations do

not require a power plug clip. Units sold in those locations will have a fixed power
plug. Refer to the illustration below.

US/JA/TW

EU/KO

Installing InstallingRemoving Removing

US/JA/TW

EU/KO

2. Connect the power cable to the multimedia drive’s DC connector, and then plug
the opposite end into an AC power outlet. The multimedia drive powers up
automatically.

GETTING STARTED – 11

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Step 2 - Loading Content On Your Multimedia Drive

Transfer your favorite content from your computer to your multimedia drive. You can
also transfer files from your multimedia drive to your computer.

Windows

1. Turn on your computer.

2. Connect the drive’s power cable (see “Step 1 - Connecting the Power Cable” on
page 11) and USB cable as shown below.

3. Drive utilities are installed automatically. If a security alert is displayed during this
installation, click Accept or Continue.

4. The multimedia drive appears as a new drive volume in Computer (Windows 7
or Windows Vista) or My Computer (Windows XP).

5. Drag and drop your media files from your computer to the multimedia drive or
from the multimedia drive to your computer.

6. When finished, right-click the Safely Remove Hardware icon in your system tray
and select Safely Remove Hardware.

Macintosh

Important: To transfer content to or from the multimedia drive using a Mac,

you must reformat the drive. See “Multimedia Drive Reformatting” on page
10 for details.

1. Turn on your computer.

2. Connect the drive’s power cable (see “Step 1 - Connecting the Power Cable” on
page 11) and USB cable as shown below.

3. The drive mounts to the desktop and a WD Multimedia icon appears.
Double-click the WD Multimedia drive icon.

4. Drag and drop your media files from your computer to the multimedia drive or
from the multimedia drive to your computer.

5. When finished, drag the WD Elements Play icon to the Trash icon for proper
dismount.

GETTING STARTED – 12

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Step 3 - Connecting the Multimedia Drive

The following figures illustrate the cable connections supported by the multimedia
drive.

Note: Composite, HDMI, and S/PDIF (optical) cables are sold separately.

Choosing the Best Connection

The quality of the picture produced by your TV depends on the quality of your TV
and its connection to the multimedia drive.

Connection Quality Connectors

Composite Good (480i/576i)

HDMI Best

(up to 1080p)

Composite (Standard Definition)

 Yellow = video
 Red = right audio
 White = left audio

Specialized, high-definition connector

HDMI (High Definition)

GETTING STARTED – 13

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Composite AV Connection (Standard Definition)

To use a composite connection (composite cable sold separately):

1. Plug the composite connectors into the input ports on your multimedia drive,
yellow to yellow, red to red, and white to white

2. Plug the opposite ends into the composite input ports on your TV, yellow to
yellow, red to red, and white to white.

3. Select the appropriate TV input source.

Wait a few seconds for your TV to detect the multimedia drive. If the multimedia drive
is not detected, you may need to change the input source on your TV to HDMI or
composite, depending on your connection. Check the user documentation of your
TV for more information.

Once the multimedia drive is detected, the splash screen displays to indicate system
bootup, then the home screen of the user interface opens. Go to “Using the
Multimedia Drive Menu” on page 19.

GETTING STARTED – 14

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

HDMI Video and Audio (High Definition)

HDMI combines high-definition video, multi-channel audio, and inter-component
control in a single digital cable. This interface provides video quality resolution of up
to 1080p.

To connect your multimedia drive using an HDMI cable:

1. Plug an HDMI cable (sold separately) into the HDMI connector on the multimedia
drive.

2. Plug the opposite end into the HDMI port on your TV or audio/video system (if
available).

Wait a few seconds for your TV to detect the multimedia drive. If the multimedia drive
is not detected, you may need to change the input source on your TV to HDMI or
composite, depending on your connection. Check the user documentation of your
TV for more information.

Once the multimedia drive is detected, the splash screen displays to indicate system
bootup, then the home screen of the user interface opens. Go to “Using the
Multimedia Drive Menu” on page 19.

GETTING STARTED – 15

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

S/PDIF Digital Audio

An S/PDIF connection can send digital audio to a receiver capable of decoding
multi-channel audio through an AV receiver.

1. Complete the composite or HDMI video connection as described in “Composite
AV Connection (Standard Definition)” on page 14 or “HDMI Video and Audio
(High Definition)” on page 15.

2. Plug a S/PDIF cable (sold separately) into the S/PDIF digital optical port on your
multimedia drive.

3. Plug the other end of the S/PDIF cable into the digital optical port on your AV
receiver.

4. Select the appropriate audio source on your AV receiver.

GETTING STARTED – 16

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Step 4 (Optional)- Connecting a USB Device

Transfer your favorite content from your computer to your external USB drive, such
as My Passport® or My Book® (external USB drive not included).

The multimedia drive has one USB port that supports playback from an external
USB storage device.

Note: Certain USB hubs have been tested to ensure compatibility. For a list of supported USB
devices, see Article #5675 in our knowledge base at http://support.wdc.com.

1. Connect the USB device to the multimedia drive’s USB port. If the USB device is
password-protected, the on-screen keyboard appears (see “To use the on­screen keyboard:” on page 48). Enter the password to continue.

My Book external drive

(sold separately)

OR

My Passport portable drive

(sold separately)

2. Wait for a few moments while the multimedia drive scans the USB device for
media files. (Scanning is enabled by default). This may take several minutes,
depending on the storage capacity of the USB device and the number of
available media files. Press STOP to stop scanning storage if you do not want
the scan to complete.

For Apple Users

For HFS+, Journaling must be disabled on the storage device connected to the
multimedia drive. For instructions on how to disable Journaling, see Article #2615 in
our knowledge base at http://support.wdc.com.

Removing a USB Device

To prevent data loss, it is highly recommended that you first press the EJECT button
on the remote control before removing a USB device.

To remove a USB device:

1. Press the EJECT button on the remote.

2. Select the name of the storage device you want to eject, then press ENTER.

3. Disconnect the USB device from the multimedia drive.

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Operating the Multimedia Drive

Using the Remote Control

The multimedia drive remote control lets you navigate the Home screen, browse for
media files, enable playback options, and customize the system settings. The
infrared sensor detects infrared signals from the remote.

Important: Make sure there are no obstructions between the remote
control and the infrared sensor on the multimedia drive.

Button Function

HOME

POWER

Navigation
buttons

ENTER

STOP

BACK

REV (rewind)

PREV

(previous track)

Home screen which displays Videos/Music/Photos/File Manager/Setup.

 Press once while browsing inside Videos/Music/Photos/File Manager

to bring up the quick menu at the bottom of the screen.

 Press twice to return to the home screen while browsing inside Videos/

Music/Photos/File Manager.

Power on/off.

Navigate through Home options, menu screens, media libraries, and
toolbars, skip ahead during video and music playback.

 Displays the media directories and Setup screens.
 Begins playback of the selected media file.
 Enables the currently selected setting in a Setup option screen.

Discontinues playback and goes back to the previous screen.

Goes back to the previous screen.

Scans backward during audio/video playback. Supports the following
speeds: 1.5x, 2x, 4x, 8x, 16x, and 32x.

 Press once to jump to the start of the audio/video file.
 Press twice to jump to the previous video file.

SEARCH

(current folder)

OPTION

PLAY/PAUSE

FF

(fast forward)

NEXT

(next track)

EJECT

 Locates a media file in the current folder.
 Enables File Operation in browse mode.

During playback, displays the toolbar for additional playback options.

Toggles between pause and playback.

Scans forward through the audio/video playback. Supports the
following speeds: 1.5x, 2×, 4×, 8×, 16×, and 32x for video. 2x, 4x, and 8x
for audio.

Skips to the next audio, video, or image file.

Switches to safe mode so you can safely remove a USB device.

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Using the Multimedia Drive Menu

The multimedia drive Home screen menu is displayed when you press HOME on the
remote control. The icons on this screen let you browse your media library and
configure the multimedia drive’s settings.

Home Screen Options

The five main Home options (icons) are:

 Videos
 Music
 Photo
 File Manager
 Setup

 The Videos, Music, and Photo icons represent folders for the different media

types. Media contents are displayed as files/file folders. Music files may contain
metadata information that gets picked up and compiled by auto scan (see “Auto
Scan Storage” on page 44). For example, media compilation by auto scan allows
music files with metadata to be searched based on genre or the artist’s name.

 Setup lets you customize the way you use the multimedia drive and set

preferences for media playback. For more information, see “Setup and Advanced
Features” on page 41.

Home Screen Navigation

Use the following keys to navigate through the menu screens.

Button Function

UP/DOWN arrow

LEFT/RIGHT arrow

ENTER Launches your selection

Select a media type (photos, video, or music) or settings

Moves within a category

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File Manager

Operations

Copying Files

Follow the steps listed below to copy a file to or from an attached USB memory
device. The procedure is the same for all types of media files, movies, photos or
music.

1. Connect a USB storage device to the USB port on the multimedia drive.
The multimedia drive begins scanning the attached storage for media files

2. In the Home menu, browse to locate the File Manager category, then press
ENTER.

3. Press the left or right arrow to select HDD (multimedia drive) or the attached
USB storage device (location you want to copy files from), then press ENTER to
view the folders in the storage location selected.

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4. Press the navigation buttons to find the location of and select the folder or file
you want to copy, then press the SEARCH button. The list of operations
displays.

5. To copy your selection, select Copy, press ENTER, and proceed to step 7. To
select multiple files and folders, select Select Multiple then press ENTER.

6. Select multiple files using the buttons on the remote as shown on-screen. When
finished, press SEARCH. Select Copy, then press ENTER.

7. Select the destination (USB device or HDD), then press ENTER to start copying
the file.

8. Navigate to the directory where you want to copy the files/folders, then press
PLAY/PAUSE to confirm the copy.

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9. Press ENTER to finish the copy operation.

Moving and Deleting Files

To move a file on the multimedia drive or USB storage device, follow the steps above
for copying files, substituting Move for Copy in steps 5 and 6. The procedure is the
same for all types of media files, videos, photos or music.

To delete a file, follow steps 1-7 above, then select Yes to confirm file deletion. Press

OK.

Rename

You can rename files and folders using the Operations user interface. Follow steps 1­4 above, select Rename, then use the on-screen keyboard to rename your files and
folders.

Save & Edit Playlist

You can save a playlist using the Edit Multiple function.

1. Follow steps 1-6 under “Copying Files” on page 20 and, in a location containing
music files, use the buttons on the remote as shown on-screen. When finished,
press SEARCH, then select Save Playlist.

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2. Accept the default playlist name by selecting OK, then press ENTER. To rename
the playlist, select Rename, press ENTER, then enter the new playlist name
using the on-screen keyboard. When finished, select OK, then press ENTER.

3. To edit an existing playlist, select Edit Playlist with a playlist selected (*.m3u file).

4. Select files to add to the playlist using the buttons on the remote as shown
on-screen. Repeat step 2 above.

Save & Edit Photo Album

Follow the same steps under “Save & Edit Playlist” on page 22. Be sure you are in a
location containing photos. Select Save Photo Playlist and Edit Photo Playlist;
name, rename, and edit the *.alb file as needed.

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Options

Navigate to a location on the HDD internal drive or attached USB storage then press

OPTION to bring up the options menu.

View Options

Set your preferred view option by selecting Thumbnails, List, or Preview.

Thumbnails

Preview

List

Sort & Filter Options

You can sort and filter files in File Manager. Select Sort by name or Sort by date to
show files in ascending order based on the criteria selected.

All Media displays by default. You can filter media files by choosing only to view
Videos, Photos, or Music.

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Watching Video

You can watch videos on your TV using the multimedia drive.

Supported Video Formats

The following video file formats are supported. See “Supported Media File Formats”
on page 59 for the complete list of supported file formats and codecs.

 AVI (Xvid, AVC, MPEG1/2/4, VC-1)
 MPG/MPEG/VOB/ISO/DAT (MPEG 1, MPEG 2)
 MP4/MOV (Xvid, MPEG4, h.264)
 MKV (h.264, x.264, AVC, MPEG1/2/4)
 TS/TP/TRP/M2TS (MPEG 1/2/4, AVC, VC-1)
 FLV (H.263, H.264)
 WMV/ASF (Xvid, VC-1, WMV9)
 RM/RMVB (RV8, RV9)

Video Playback

To play back video:

1. Browse to the Videos category, then press ENTER.

2. Use the navigation buttons on the remote control to scroll through the list of
videos. Press OPTION and select Preview to see a preview of the video on the
left side of the screen.

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3. Locate the video file you want to play.

 To begin playback of a single video file, highlight the file, and then press

ENTER.

Resuming Playback

If you try to open a video file that has been partially played before, the following
screen appears, prompting you to choose whether to play the file from the beginning
or resume playback from the last playback position if the the Resume Play function
has been set to On in Setup > System screen (see “Resume Play” on page 44).

Select OK to resume playback or Cancel to start playback from the beginning.

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Video Playback Controls

Use these buttons on the remote control to control video playback:

Button Function

STOP Discontinues video playback.

PAUSE/PLAY Pauses or resumes video playback on the selected

position.

Press FF (fast forward) or REV
(reverse) to scan video (press
repeatedly to select the scan speed).

Press NEXT once Plays the next video file.

Press PREV (previous track) once
Press PREV (previous track) twice

Press RIGHT arrow
Press LEFT arrow

Scans the video playback forward or backward. The
following scan speeds are supported: 1.5x, 2x, 4x, 8x,
16x, and 32x.

Starts playback from the beginning of the current chapter.
Plays the previous chapter.

Skip ahead 10 minutes.
Skip back 10 minutes.

Video Information Panel

Press ENTER during playback to display the Video Information Panel. This panel
shows the information about the current video, including the video file or movie
name, audio and video formats, elapsed and total playback time, playback progress
bar, title and chapter info, file size, and repeat option (Off , All ,Title , or
Chapter ):

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Video Menu Options

The video menu options allow you to search, sort, and filter your videos.

 To display the video options, press OPTION in a directory containing videos.
 Press ENTER to select an option.
 To hide options, press BACK or OPTION again.

 Select Search to input search criteria using the on-screen keyboard. See

“Locating Media Content” on page 48

 Select a view mode (Thumbnails, List, or Preview). See “View Options” on

page 24

 Filter videos by selecting All Videos, Video Files, or DVD files.
 Select Go to Folder to view the folder where the selected video file is located.
 Sort results by Name, Size, Most Viewed, and Recently Added.

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Video Playback Options

Video playback options allow you to customize the way you watch your videos.

 To display the video options, press OPTION during playback.
 Press ENTER to select an option.
 To hide options, press BACK or OPTION again.

Note: Video Menu, Main Menu & Chapter options will only display if supported by the video file type.

Subtitle

Use this option to set subtitle preferences during video playback. Make sure the
subtitle file is located in the same folder as the current video, and that it has the
same filename as the video file. Use the navigation buttons and the ENTER button
to select language, position, size, timing, encoding, and color of the subtitles.

Note: Subtitle files (specific types that are supported) need to have the exact same file name as the
media they are playing (the extensions will be different) and need to be located in the same folder as
the video file.

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Audio

Use this option to select the audio language used in the video playback. This option
is only available if the current video has more than one audio track. Make sure the
audio tracks are located in the same folder as the current video.

Go To

Use the navigation buttons to jump to a specific time, chapter, or title in the video.

Video & Main Menu

Use these options to view the video menu or main menu for the currently playing
video (if available).

Repeat Options

Repeat options are set to Off by default. You can choose to repeat all, chapter, or
title. Your selection is shown in the video information panel. See “Video Information
Panel” on page 27

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Video Setting

Use the navigation buttons to set brightness, contrast, saturation, and hue of the
currently playing video. Press ENTER to confirm your settings.

Video Zoom

Use these options to change the viewing scale of the video playback screen. Press

ENTER repeatedly to cycle through the available zoom options. Press OPTION or
BACK to revert to the default viewing scale.

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Playing Music

With the multimedia drive you can copy your music library to a USB device and listen
to it from your entertainment unit. The following audio file and audio codec formats
are supported.

Audio

 MP3
 WAV/PCM/LPCM
 WMA
 AAC
 FLAC
 MKA
 OGG
 APE
 DTS 2.0/Dolby

Music Playback

®

Digital/Dolby Digital Plus/Dolby TrueHD (inside video file only)

1. Browse to the Music category, then press ENTER.

2. Use the navigation buttons on the remote control to scroll through the list of
audio files. Press OPTION and select Preview to see album art and info on the
left side of the screen.

3. Locate the audio file you want to play.

 To begin playback of a single audio file, highlight the file, and then press

ENTER.

 To begin playback of a music playlist, highlight the playlist name, and then

press PAUSE/ PLAY.

 To begin playback of all audio files in a folder, highlight an audio file in that

folder, and then press PAU SE/PL AY.

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The music playback screen displays information about the currently playing audio
file including file, album, artist, and genre name, year, and playback progress bar
showing elapsed and total time.

Music Playback Controls

Use these buttons on the remote control to control music playback:

Button Function

STOP Stop audio playback.

PAUSE/PLAY Pause or resume audio playback from the selected

position.

Press FF (fast forward) or REV
(rewind) to scan the audio file (press
repeatedly to select the scan speed)

Press NEXT Play the next audio track in the music folder/playlist.

Press PREV (previous track) once

Press PREV (previous track) twice

Press RIGHT arrow
Press LEFT arrow

Scan the audio playback forward or backward. The
multimedia drive supports the following scan speeds:

1.5x, 2x, 4x, 8x, 16x, and 32x.*

*Not all audio file formats support multiple scan speeds.

Start playback from the beginning of the current audio
track.
Play the previous audio track in the music folder/playlist.

Skip ahead 30 seconds.
Skip back 30 seconds.

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Music Menu Options

The music menu options allow you to search, set view modes, sort, and filter your
music files.

 To display the music options, press OPTION in a directory containing music files.
 Press ENTER to select an option.
 To hide options, press BACK or OPTION again.

 Select Search to input search criteria using the on-screen keyboard. See

“Locating Media Content” on page 48

 Select a view mode (Thumbnails, List, or Preview). See “View Options” on

page 24

 Select Go to Folder to view the folder where the selected music file is located.
 Filter music by selecting All Songs, Albums, Artists, Genres, Years or

Playlists.

 Sort results by Recently Played, Recently Added, and Name.

PLAYING MUSIC – 34

Music Playback Options

To set the music repeat mode:

1. During music playback, press OPTION.

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2. Repeat Off is selected by default. You can also choose one of the following
options:

 Repeat One – The current audio track is played repeatedly until you press

STOP or BACK.

 Repeat All – All the audio files in the current music folder/playlist are played

in sequence and repeatedly until you press STOP or BACK.

 Shuffle – All the audio files in the current music folder/playlist are shuffled

(played repeatedly in random order) until you press STOP or BACK.

Make your selection and press ENTER.

Playing Music From Your iPod

®

Apple® uses a proprietary naming scheme and because of this the multimedia drive
is unable to display the original names for the folders and files as they are in your
iPod. The multimedia drive instead reassigns new names for the folders and files, but
only while in use with the multimedia drive. The original file information is preserved in
your iPod. You can view the original file information when you play a file where the
screen displays the metadata.

Note: The multimedia drive does not support playback of protected premium content such as movies
or music from the iTunes

®

Store, Cinema Now, Movielink®, Amazon Unbox™, and Vongo®.

To use your iPod with the multimedia drive, simply plug your iPod in to the USB port
and navigate through the interface menu.

Note: The multimedia drive only supports USB mass storage mode. iPod Touch is not a USB mass
storage device and is therefore not supported.

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Viewing Photos

With the multimedia drive you can view your digital photo album in the comfort of
your living room. It’s perfect for sharing fun times with your friends and family. The
following image file formats are supported:

 GIF (Animated GIFs are not supported)
 BMP (non-compressed)
 JPEG (grayscale, RGB, YCbCy)
 TIF/TIFF (RGB)
 PNG (Non-alpha channel only)

Photo Display

1. Select the Photos icon, then press ENTER.

2. Use the navigation buttons on the remote control to scroll through the list of
photos. The screen displays thumbnails of all available picture files and photo
folders. Only image files supported by the multimedia drive are displayed.Press
OPTION and select Preview to see the photo and info such as resolution and
file size on the left side of the screen.

3. Locate the picture file you want to view.

 To open a single picture file for viewing, select the file, and then press ENTER.

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 To view the next picture file in the photo folder, press NEXT (photo).
 To view the previous picture file in the photo folder, press PREV (previous).

USER MANUAL

Photo Menu Options

The music menu options allow you to search, set view modes, sort, and filter your
music files.

 Press OPTION in a directory containing photos.
 Press ENTER to select an option.
 To hide options, press BACK or OPTION again.

 Select a view mode (Thumbnails, List, or Preview). See “View Options” on

page 24

 Filter photos by selecting Photo Directory (to only show photos in a directory),

All Photo Folders (to only show folders containing photos), Date View, All
Photos, or Photo Playlist.

 Sort results by Recently Played, Recently Added, and Name.

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Photo Playback Options

Photo playback options allow you to customize the way you watch your videos.

 To display the photo options, press OPTION during playback.
 Press ENTER to select an option.
 To hide options, press BACK or OPTION again.

Photo Slideshow

The multimedia drive lets you create a slideshow using the contents of a photo
folder.

To start a slideshow:

1. Locate the photo folder containing the image files you want in the slideshow.
(See “Photo Display” on page 36.)

2. Select the photo folder, then press PAU SE/P LAY.

3. Press OPTION to select Slide Timing, then press ENTER.

4. Slide timing is set to Off by default. Select a slideshow timing interval (from 3
seconds to 2 minutes), then press OK.

Slideshow Playback Controls

Use these buttons on the remote control to control slideshow playback:

Button Function

STOP

PAUSE /PLAY

Discontinue the slideshow

Pause or resume the slideshow

NEXT (photo)

PREV (previous photo)

UP/DOWN buttons

Display the next picture file in the slideshow

Play the previous picture file in the slideshow

Rotate the currently playing photo

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Slide Transition

Use this option to select from a wide variety of slideshow transition effects.

Repeat and Shuffle Options

Use these options to set the slideshow to Repeat All, Repeat Off, or Shuffle.

Zoom & Pan

Use this option to change the viewing scale of the image display. Select Zoom, then
press ENTER repeatedly until the scale you want is shown. You can also use the
remote control navigation buttons (left, right, up, down) to pan the display.

Rotating the Photo

Select Rotate Left or Rotate Right to rotate the image clockwise or
counter-clockwise. These settings do not affect the original file’s orientation.

Background Music

Use this option to set background music for the slideshow.

1. Select Background Music, then press ENTER.

2. Select Select Music, then press ENTER.

3. Select a song or directory of music files you want to use for background music,
then press ENTER.

Video Setting

Use the navigation buttons to set brightness, contrast, saturation, and hue of the
currently playing photo or slideshow. Press ENTER to confirm your settings.

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Photo Info Panel

Press ENTER while displaying a photo or slideshow to bring up the photo info panel.
Info about the photo, slideshow, and photo equipment used displays.

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Setup and Advanced Features

Setup

The Setup menu lets you customize the way you use the multimedia drive and set
preferences for media playback.

To select a Setup category:

1. Press HOME, then select the Setup icon.

2. Press ENTER. The Setup menu opens.

3. Use the left and right navigation buttons to select a Setup category, then press
ENTER. Use the up and down navigation buttons to select options within each
category.

There are four Setup categories, including System, Audio, Video, and Others.

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Setup Navigation Buttons

Use these buttons on the remote control to navigate within and between the
Settings screens.

Button Function

Navigation

 Select a menu
 Select a menu setting in an option

screen

ENTER Displays the option screen for the

selected menu

Press ENTER. A confirmation prompt appears.

Applies the selected menu setting
If your entertainment unit cannot support the selected
setting, no change is made and the original setting is
retained.

BACK Displays the previous menu screen

System Setup

The following system setup options are available:

Menu Language

Use this menu to select the menu language for your multimedia drive user interface.
Language options may include:

 English (default)
 French
 German
 Italian
 Japanese
 Korean
 Portuguese
 Russian
 Spanish
 Simplified Chinese
 Traditional Chinese
 Albanian
 Thai
 Arabic

 Hebrew
 Polish
 Czech
 Slovak
 Hungarian
 Romanian
 Bulgarian
 Serbian
 Croatian
 Ukranian
 Greek
 Turkish
 Hindi

Text Encoding

Use this menu to select the text encoding for the multimedia drive user interface.
Encoding options include Unicode, Simplified Chinese, Traditional Chinese, Western
European, Turkish, Central European, Greek, Cyrillic, Hebrew, SE European,
Japanese, Korean, Arabic, and Thai.

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Autoplay DVD-ROM

Note: Autoplay does not support USB hubs.

Use this menu to turn Autoplay On or Off for a DVD ROM device connected to the
USB port. After it is set, and the multimedia drive restarted, Autoplay starts each
time the multimedia drive is powered on.

Note: Autoplay will ignore all unsupported files without displaying any system warning messages
during playback.

Autoplay USB Storage

Note: Autoplay does not support USB hubs.

Use this menu to set Autoplay to Autoplay Video (a video file must be stored in the
USB root directory), Autoplay Music+Photo (a music and/or photo file must be
stored in the USB root directory), or Off for a USB storage device connected to the
USB port. After it is set, and the multimedia drive restarted, Autoplay starts each
time the multimedia drive is powered on.

Save the media files at the root directory of the attached USB storage device.

Note: Autoplay will ignore all unsupported files without displaying any system warning messages
during playback.

Screen Saver

Use this menu to set screen saver options.

Screen Saver Timing
Set timing to Off (no screensaver), 2 Minutes, 5 Minutes, or 10 Minutes.

Screen Saver Options

Set screen saver options to Default (WD logo) or select a Photo Folder to use for
your screen saver.

Keyboard Language

Use this menu to set the language for the on-screen keyboard. Options include

English, Traditional Chinese (Zhu Yin), Traditional Chinese (Han-Yu), and
Simplified Chinese (Han-Yu).

Unlock External HDD

Use this menu to unlock an attached password-protected USB device. Enter the
password for the external drive using the on-screen keyboard, select OK, then press

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ENTER. The Unlock External HDD menu is grayed out after the external drive has
been unlocked or when a password is not being used.

Auto Scan Storage

When set to Auto Scan On (default setting), auto scan builds/updates a media
compilation/database file stored on the internal hard drive. Scanning allows content
browsing via the metadata in the Videos, Music, and Photos menus.

You can set the multimedia drive to Auto Scan Off, or press STOP on the remote
while in the Home screen to stop the database scan. Resume Scan lets you
resume the database scan that you stopped previously.

Resume Play

Use this menu to set the resume play function (see “Resuming Playback” on page

26) to On or Off.

Format Storage

Important: Formatting a drive erases all its contents. If you have already

saved files on the drive, be sure to back them up before formatting it.

You may not be able to reformat a 3 TB drive and access the full capacity
due to a 2.19 TB capacity barrier encountered with some operating
systems. Go to http://support.wdc.com and refer to Knowledge Base
Answer ID 2754 for details.

Use this menu to format the internal or external (attached) drive. Select Internal

HDD or External HDD, then press ENTER. Select OK, then press ENTER.

Device Auto Shut Down

Use this menu to shut down the multimedia drive after a certain period of time. This
works like the “SLEEP” function in your TV, which automatically turn offs the device
after the set timeframe. Options include: OFF, 10 Min, 30 Min, 1Hr, 3Hr.

Reset to Factory Default

Use this menu to restore all multimedia drive system preferences and playback
settings to their default factory values. This may correct problems caused by a failed
firmware upgrade or faulty configuration settings.

Note: Factory Default only clears user settings from the device. To clear all the data and content from
the internal drive, you need to reformat the drive. See “Format Storage” on page 44

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Audio Setup

The following audio settings are available:

Set Maximum Volume Limit

Use this menu to set the dynamic range control, which reduces or increases sound
levels. Options are Off, Medium, and High.

HDMI Output

Set the audio output for the HDMI connection to Downmix to Stereo (stereo,
composite connection), Uncompressed Digital Output, or Auto (auto-negotiates
with the connected TV to set up the HDMI connection automatically).

S/PDIF Output

Set the audio output for the S/PDIF connection to Downmix to Stereo (stereo,
composite connection) or Uncompressed Digital Output.

Surround Sound Output

Set your surround sound preferences. Options include Any Available Audio
Stream (auto-negotiate with your TV), 5.1 CH Only, or Dolby TrueHD Only.

HDMI A/V Sync

Use this menu to adjust timing so the audio can better sync up to the video. Options
include HDMI A/V (AUTO) (auto-negotiate with your TV), HDMI A/V (MANUAL)
(use the up navigation button on the remote to increase the sync value, and Off.

SETUP AND ADVANCED FEATURES – 45

WD ELEMENTS PLAY MULTIMEDIA DRIVE

Video Setup

The following video settings are available:

Aspect Ratio

Use this menu to select the way videos are displayed. Options include:

USER MANUAL

 Normal (Pan Scan 4:3, Letter Box 4:3)
 Widescreen (16:9, 16:10)

Note: The media player’s default setting is 16:9. Make sure your TV can support widescreen
resolution, or this default setting can result in a distorted video display. See “Aspect Ratio” on page 62
in the Appendix for further details.

TV System

Use this menu to select a video signal. Default setting is HDMI Auto (auto-negotiate
with your TV). Highest resolution setting is 1080P 60Hz in this menu. After you finish
making your selection, press ENTER.

Note: The further down the list the setting, the higher the resolution and clearer the picture.

You can also use this menu to select the TV standard applicable to your device. This
setting depends on your regional location.

Options include:

 NTSC – United States, Canada, Japan, Mexico, the Philippines, South Korea,

and Taiwan.

 PAL – Europe, Greenland, parts of Africa and South America, the Mideast,

China, India, Australia, and Indonesia

SETUP AND ADVANCED FEATURES – 46

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USER MANUAL

Scale Video Output to 90%

Setting this menu to On shrinks the video output to 90% for better viewing on legacy
TVs that have a problem showing full resolution. Also, see “Video Zoom” on page

31.

1080P 24Hz

1080P 24Hz improves video content playback on the TVs that support it. When set
to On, the option is applied only when the video content is 24Hz and the TV
supports 24Hz.

Others Setup

The following additional settings are available:

Version Info/About

Use this menu to display the current firmware version and serial number.

Firmware Upgrade

Use this menu to do a manual firmware upgrade. See “System Firmware Upgrade”
on page 51

SETUP AND ADVANCED FEATURES – 47

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Locating Media Content

To perform a media search:

1. If you want to search for particular type of media (for example, video files only),
go to the Home screen for that media type (i.e., select Videos in the main screen
then press ENTER).

2. Press SEARCH on the remote control. An on-screen keyboard displays.

To use the on-screen keyboard:

 Use the arrow keys to select a character, then press ENTER to copy it to

search field.

 Highlight the globe icon then press ENTER, or press NEXT to input

characters in a different language. Press NEXT again to cycle through the
input options.

 Highlight Move L or Move R then press ENTER, or press REW or FF to

move the cursor within the search field.

 To erase the last character in the search field, highlight DELETE then press

ENTER, or press STOP.

 Highlight Aa then press ENTER, or press SEARCH to input characters in a

different case.

 Highlight @# then press ENTER, or press PREV to display the symbol

keyboard for inputting numbers, symbols, and special characters.

 Press Space to insert a space between search terms.
 Press Clear to delete all text/characters in the search field.
 Use the arrow keys to select a term in the Input history list, then press

ENTER to relaunch the search. Select Input history and press the right
arrow on the remote to clear input history.

3. Define the search parameters in the search field. The more information provided,
the better the search results. After you have defined the search term, highlight

OK on the bottom of the on-screen keyboard then press ENTER, or press
PLAY/PAUSE. The search results are shown, clearing the search field and

moving search term to input history.

SETUP AND ADVANCED FEATURES – 48

WD ELEMENTS PLAY MULTIMEDIA DRIVE

 All files with filenames that begin with the characters entered in the search

USER MANUAL

field are included in the search results. For example, searching for ‘glo’ could
result in these matches:

Global party.jpg
Glow of the Field.jpg
Gloss.jpg

 All files with filenames that include the characters entered in the search field

are listed in the search results. For example, searching for ‘un’ provides could
result in these matches:

Land of the Rising Sun.jpg
shunt_1a.jpg
Unite.jpg.

If no media files match the search, press OPTION then select the search
function to display the on-screen keyboard again and redefine the search
parameters. If media files matching your search parameters are found, they will
be listed as shown below (the result of entering ‘bea’ in Photos).

4. Press the navigation buttons to select the media file you are looking for, then
press ENTER or PAUSE/ PLAY to start playback.

SETUP AND ADVANCED FEATURES – 49

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

MediaInfo - Examining Your Files

MediaInfo (free software) can provide technical and tag information about your video
or audio files.

MediaInfo provides the following kinds of information:

 General—title, author, director, album, track number, date, and duration
 Video—codec, aspect, fps, and bitrate
 Audio—codec, sample rate, channels, language, and bitrate
 Text—language of the subtitles
 Chapters—number and a list of chapters

MediaInfo supports the following formats:

 Video—MKV, OGM, AVI, WMV, QuickTime, Real, MPEG-1, MPEG-2, MPEG-4,

DVD (VOB) (Codecs: XviD, MSMPEG4, ASP, H.264, AVC)

 Audio—OGG, MP3, WAV, RA, AAC, M4A, AU, AIFF
 Subtitles—SRT, SSA, ASS, and SAMI

With MediaInfo, you can:

 Read many video and audio file formats
 Use several methods of viewing information, such as text, sheet, tree, and HTML
 Customize views
 Export information as text, such as CSV and HTML

To examine your files:

1. Use your browser and go to http://mediainfo.sourceforge.net/en.

2. Download the software and install it on your computer.

3. Follow the instructions as prompted.

SETUP AND ADVANCED FEATURES – 50

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System Maintenance

The system firmware of your multimedia drive can be upgraded to the latest release,
which can improve support for media file playback and includes bug fixes and
product enhancements. To ensure that you receive the latest update, we
recommend registering your product at https://register.wdc.com.

This chapter describes how to upgrade the system firmware and perform simple
troubleshooting. If you encounter an error message, refer to the “Common Error
Messages” on page 55 for possible corrective action.

Solutions to more serious problems may require contacting your dealer or an
authorized service center for assistance. For more information, refer to WD Service
and Support on the second page of this user manual.

System Firmware Upgrade

Firmware is an important set of instructions that tells your multimedia drive how to
operate, what the interactive screens look like, and how to do what you tell it to do.
Upgrading the firmware is important because WD is always developing newer, faster,
and more efficient ways of doing things that your multimedia drive needs to know.

Important: Make sure the multimedia drive’s AC power adapter remains
connected during the firmware update. A power disruption during the
update process can corrupt the system firmware. Also, make sure that you
do not unplug the USB storage device if it contains the firmware file.

Upgrade Firmware Using the Internal Drive

1. Go to http://support.wdc.com.

2. Click Downloads, then the multimedia drive name (or photo).

3. Copy the firmware update file to a location on your computer.

4. Connect the multimedia drive to your computer (see “Step 2 - Loading Content
On Your Multimedia Drive” on page 12).

5. Using an unzip utility, extract the zip file contents to the root directory of the
multimedia drive’s internal HD.

6. Reconnect the multimedia drive to your TV if necessary, then turn it on. If the
multimedia drive is already on, be sure you are in the HOME screen.

SYSTEM MAINTENANCE – 51

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USER MANUAL

7. The firmware upgrade screen displays. Select OK, then press ENTER. This
restarts the system.

8. After restarting, the system automatically enters firmware upgrade mode.

9. Once the update process finishes, the multimedia drive restarts. The new
firmware loads automatically.

Upgrade Firmware Using USB Storage

1. Go to http://support.wdc.com.

2. Click Downloads, then the product name (or photo).

3. Copy the firmware update file to a location on your computer.

4. Using an unzip utility, extract the zip file contents to the root directory of a USB
device connected to your computer.

5. Safely remove the USB device from the computer.

6. Connect the USB device to the multimedia drive's USB port.

7. Automatic firmware upgrade: Turn off autoplay USB storage (see “Autoplay USB
Storage” on page 43 for details). Proceed to step 10 below.

Manual firmware upgrade: Proceed to step 8.

8. Press HOME, then select Setup. Press ENTER.

9. Use the navigation buttons to select Others, select Firmware Upgrade, and
then press ENTER.

10.Select OK, then press ENTER again. This restarts the system.

11.After restarting, the system automatically enters firmware upgrade mode.

12.Once the update process finishes, the multimedia drive restarts. The new
firmware loads automatically.

SYSTEM MAINTENANCE – 52

Troubleshooting

Problem Solution

DISPLAY

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

The TV screen is blank and the
multimedia drive power LED remains
off.

The TV screen is blank and the
multimedia drive power LED is blinking.

The TV screen is blank and the
multimedia drive power LED is on.

The TV screen is blinking and fuzzy.

 Make sure the TV is turned on.
 Make sure that the power adapter and power outlet

are okay.

 Make sure that the interface cable is properly

attached to the correct terminals on both the TV and
the multimedia drive.

A system diagnostic failure occurred. Turn off your
multimedia drive, wait 10 minutes, then turn it on again.
If the same thing happens, contact the WD Technical
Support for assistance (see WD Service and Support on
the second page of this user manual).

 Make sure the TV is turned on.
 Make sure that the interface cable is properly

attached to the correct terminals on both the TV and
the multimedia drive.

 Make sure that the resolution setting is correct.
 Press and hold the reset button for 10 seconds to

switch between PAL and NTSC modes.

 Make sure that the interface cable is properly

attached to the correct terminal(s) on both the TV
and the multimedia drive.

 Make sure the multimedia drive power LED is on.
 If you are using a CRT TV, navigate to the Home |

Settings | TV System screen and:

- Make sure that the Composite option is

selected as the video output.

- Make sure the TV system setting matches the

system used in your region. Press and hold the
reset button for 10 seconds to switch between
PAL and NTSC modes.

The video display is cut off or appears
in a sidebar.

FILES

File does not play.

The list of files is blank.

Navigate to the Home | Settings | Display Mode screen
and make sure that aspect ratio is set as 4:3 or 16:9,
whichever is appropriate for your TV.

 Verify compatibility. Refer to “Supported Media File

Formats” on page 59.

 Make sure that you are in the file folder containing the

type of files you are looking for and that scanning has
completed.

SYSTEM MAINTENANCE – 53

AUDIO

WD ELEMENTS PLAY MULTIMEDIA DRIVE

Problem Solution

USER MANUAL

There is no sound.

USB DEVICE

The attached USB device is not
detected.

Files on the attached camera or other
USB device cannot be accessed via
the Video, Music, or Photo menus.

 Make sure the volume on the entertainment unit is

not muted.

 The audio codec might not be supported.
 The wrong output mode is selected for your

connection type:

- You have Stereo selected as your audio output

mode and have a S/PDIF cable connected.

- You have Digital Ouput selected as your audio

output mode and have an RCA audio or
composite cable connected.

 The multimedia drive only supports mass USB

storage mode. Make sure that the USB device is
configured as a "mass storage device."

 The USB drive may not appear in Video, Photo, or

Music while the drive during Auto Scan.

 Make sure the USB device’s file system is supported

(NTFS, FAT/FAT32, or HFS+).

 If using a USB hub, unplug the device from the hub

and connect it directly to the multimedia drive.

 The device storage is set to read-only mode. Reset

the device storage mode or access files via the File
Manager menu.

REMOTE CONTROL

The multimedia drive remote control
does not work.

FIRMWARE UPGRADE

The firmware upgrade is unsuccessful.

FILE MANAGEMENT

Unable to copy or delete file.

 Press only one button at a time.
 Make sure the batteries are properly inserted.
 The batteries may already be drained. Replace

batteries with new ones.

 Make sure that the path between the remote control

and the multimedia drive is not blocked.

 Make sure to download the latest firmware version.
 Make sure all connections are correctly installed.
 Make sure the firmware file is placed in the root

directory of the USB storage device.

 Make sure that the firmware file name has not been

changed.

 Make sure the file or storage device is not locked to

Read-only.

 Verify that there is enough space on the destination

drive.

SYSTEM MAINTENANCE – 54

Common Error Messages

If this message appears Perform this action

HOME

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USER MANUAL

Media drive is connected as a USB
client device.

CONTENT PLAYBACK

Unable to play video of this corrupted
file.

Unable to play audio of this corrupted
file.

Unable to play the selected file. Please
see the User Manual for a list of
supported file formats.

The media drive is currently in USB client mode.
Disconnect the USB cable from the USB mini port to exit
this mode.

The file is corrupt. You may need to use media editing
software to recreate the file in a compatible format.

The file is corrupt. You may need to use media editing
software to recreate the file in a compatible format.

1. Copy the file from the media drive’s internal hard
drive to your computer or a USB device (eject and
disconnect the USB device from the multimedia
drive and connect to your computer if necessary).

2. Use your computer to verify that the file format is
correct.

You can use media editing software to recreate the
file in a compatible format.

3. Copy the file from your computer’s hard drive to the
media drive’s internal hard drive or a USB device,
(eject and disconnect the USB device from the your
computer and connect to the multimedia drive if
necessary).

Installing, Partitioning, and Formatting the Drive

How to Answer ID

 Install, partition, and format the drive in Windows XP and Vista 3865
 Install, partition, and format the drive to Mac OS X 10.4.11 and 10.5+ 3865
 Reformat from Mac GPT to Windows XP NTFS 3645
 Reformat the drive from Mac GPT to Windows Vista NTFS format 3647
 Format the drive to the FAT32 file system* 1364
 Use the drive on a Mac and a PC simultaneously 291

*The FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions larger
than 32 GB in Windows; however, Windows users can overcome these file size limitations by
formatting the drive to NTFS using the Disk Management utility. See answer ID 1287 at

http://support.wdc.com and article IDs 314463 and 184006 at http://support.microsoft.com for

further details. To create partitions larger than 32 GB in FAT32 when reformatting the drive, download
the External USB/FireWire FAT32 Formatting Utility from http://support.wdc.com/download.

SYSTEM MAINTENANCE – 55

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Frequently Asked Questions

Q: How do I play or modify media on my computer?
A: Several multimedia drive applications are currently available, such as Winamp and

iTunes, that let you play, arrange, and edit media files. These multimedia drives also let
you edit the metadata information for media files. You can search the Internet with your
browser to locate where these applications are available for download.

Q: How do I convert my media files?
A: Converting media files requires the use of a media converter application, many of which

are available for download. Search the internet with your browser to locate these
applications.

Q: How do I copy the files from my music CD to my computer?
A: Digital audio extraction, or Ripping, is the process of copying audio (or video) content to

a hard drive, typically from removable media, such as CDs or DVDs, or from media
streams.

To rip music from CDs to a computer:

1. Insert the CD into the optical drive of your computer.

2. Open the program that you use to rip the music to your computer, such as iTunes or
Windows Media Player.

3. Press the Import button (using iTunes),

- OR ­Press the Rip button (using Windows Media Player).

4. Click the music you want to copy (Windows Media Player) and note where the music
files are saved after they are copied. iTunes imports the entire CD into your iTunes music
library.

5. Click the Start Rip button (Windows Media Player).

6. When ripping is complete, remove the CD. The music is now on your computer.

Note: Some music may be covered by copyright laws which prevent its copying or distribution.

Q: Can I use a universal remote control with the multimedia drive?
A: You can use most popular universal remote control devices such as the Logitech

Harmony models.

Q: How do I determine whether or not my system supports USB 2.0?
A: Refer to your USB card documentation or contact your USB card manufacturer.

Note: If your USB 2.0 controller is built into the system motherboard, be sure to install the appropriate
chipset support for your motherboard. Refer to your motherboard or system manual for more
information.

Q: What happens when a USB 2.0 device is plugged into a USB 1.1 port or hub?
A: USB 2.0 is backward compatible with USB 1.1. When connected to a USB 1.1 port or

hub, a USB 2.0 device operates at the USB 1.1 full speed of up to 12 Mbps.

SYSTEM MAINTENANCE – 56

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USER MANUAL

Q: Why is the data transfer rate slow?
A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation

of the USB 2.0 adapter card or a system that does not support USB 2.0.

If your system includes a PCI slot, you can achieve Hi-Speed USB transfer rates by
installing a USB 2.0 PCI adapter card. Contact the card manufacturer for installation
procedures and more information.

Note: If an additional external drive is connected to the WD product, USB bandwidth is shared and
may affect performance.

Q: Why does the multimedia drive not power up?
A: Be sure the drive is plugged in to a power source. A special cable may be needed for

computers with limited bus power. For more information in the U.S., visit our website at

http://store.westerndigital.com. Outside the U.S., contact WD Technical Support in your

region.

Q: Why is the multimedia drive not recognized under My Computer or on the computer

desktop?

A: If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed

before connecting your WD USB 2.0 external storage product. The drive is not
recognized correctly unless USB 2.0 root hub and host controller drivers are installed.
Contact the adapter card manufacturer for installation procedures.

SYSTEM MAINTENANCE – 57

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Appendix

Product Specifications

Model Name WD Elements Play Multimedia Drive
Description USB 2.0 External HDD with Audio/Video Playback Functionality
R/N (Model Number) B9J
Ports (Rear) Power, mini-USB, HDMI, L/R Audio, Composite Video,

Optical Audio (S/PDIF)
Port (Side) USB 2.0 (Type A)
Button (Rear) Reset (Factory Default/Switches between NTSC/PAL)
LED (Front) Power/Status
Certifications Dolby Digital Plus, Dolby Digital TrueHD, DTS 2.0, USB 2.0, HDMI
OS Supports Win XP SP2 or higher, Win Vista, Win 7, Mac OS X
System Storage 1 TB, 2 TB, or 3 TB

Environmental Specifications

Unit Dimension 225 mm x 149 mm x 41 mm (W x D x H)

8.86 in. x 5.87 in. x 1.61 in. (W x D x H)
Unit Weight 1.05 kg (2.31 lbs.)
Packaging Dimension 311 mm x 89 mm x 200 mm (W x D x H)

12.3 in. x 3.5 in. x 7.9 in. (W x D x H)
Packaging Weight 1.68 kg (3.71 lbs.)
Power Adapter Input: 100-240 VAC, 50/60Hz, 0.5A Max

Output: 12VDC/1.5A (Max)
Power Consumption 18 Watts (Max)
Regulatory Compliance FCC Class B, UL/cUL, CE, C-Tick, VCCI, RoHS, KCC, BSMI, CCC,

GOST
Operating Temp. 41°F to 95°F (5°C to 35°C)
Storage Temp. -40°F to 140°F (-40°C to 65°C)
Operating Humidity 10 to 90% Relative Humidity
Storage Humidity 10 to 95% Noncondensing

Note: Specifications are subject to change without notice. Weight info varies based on hard drive
capacity.

APPENDIX – 58

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USER MANUAL

Supported Media File Formats

Audio

Format Supported? Supported file extensions Supported in video

container

MP3 (CBR, VBR
32~320kbps)

MP2 Yes .mp2 Yes
WAV/PCM/LPCM/

ADPCM
AAC (Mpeg 2/4) Yes .aac/.m4a/.m4b/.m4v/.m4r/

Dolby Digital Yes .ac3 Yes for 2 channel; No

Dolby Digital Plus Yes .ac3 Yes for 2 channel; No

Dolby TrueHD Yes .ac3 Yes for 2 channel; No

DTS 2.0 Yes — Yes for 2 channel; No

FLAC Yes .flac Yes
WMA Yes .wma Yes
WMA Pro Yes .wma Yes
WMA Lossless No .wma No, only

APE with Cue support Yes .ape No
RA Yes .ra Yes
ATRAC No .ult/.uwf No

Yes .mp3 Yes

Yes .wav/.wave/.adpcm Yes

Yes for 2 channel; No

.mp4

for 2+ channel, and
only pass-through

for 2+ channel, and
only pass-through

for 2+ channel, and
only pass-through

for 2+ channel, and
only pass-through

for 2+ channel, and
only pass-through

pass-through

APPENDIX – 59

Audio Containers/Codec

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USER MANUAL

Format Supported? Supported file extensions Supported in video

AIFF Yes .aiff/.aif/.aifc Yes
Ogg Vorbis Yes .ogg Yes
MKA Yes .mka Yes
Real Audio Yes .ra Yes

container

Playlist (for Audio)

Format Supported? Supported file extensions Supported in video

container

PLS Yes .pls N/A
M3U Yes .m3u N/A
WPL Yes .wpl N/A

Photo

Format Supported? Supported file extensions Supported in video

container

GIF Yes .gif/.giff N/A
BMP Yes .bmp N/A
JPEG Yes .jpg/.jpeg/.jpe/.jif/.jfif/.jfi N/A
TIF/TIFF Yes .tiff/.tif N/A
PNG Yes .png N/A

Video

Format Supported? Supported file extensions Supported in video

Mpeg 1 Yes .mpg/.mpeg/.mp2/.mlv/

.mla/.m2a/.mpa/.mpv/.dat

Mpeg 2 Yes .vob/.mpg/.mpeg/.m2v/

.mpv/.m2p/.mkv/.ts/.tp/.trp

Mpeg 4
(ASP/AVC HD/H.264)

WMV9 Yes .wmv N/A
mJpeg Yes .avi/.3gp Yes (MOV)
VC-1 Yes .wmv/.ts No (MKV or TS)

Yes .mp4/.avi/.mkv/.m4a/.m4v/

.m2t/.m2ts/.xvid/.divx/.mov/
.qt

container

N/A

N/A

Yes

APPENDIX – 60

Video Containers/Codec

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Format Supported? Supported file extensions Supported in video

container

AVI Yes .avi N/A
M2TS/VOB/ISO/IFO (DVD

Yes .m2ts/.vob/.iso/.ifo N/A

format)
Xvid Yes .avi/.xvid N/A
MKV (Native chapter and

Yes .mkv N/A
subtitle support is
required)

DivX (3.11 and above) Yes* .divx/.avi N/A
ASF Yes .wmv/.asf N/A
MOV Yes .mov/.qt N/A
Real Video Yes .rm/.rmvb N/A
DAT (VCD/SVCD) Yes .dat N/A
Ogg Vorbis Video Yes .ogm N/A
Nero Digital Yes .mp4 N/A
Flash (FLV) Yes .flv N/A
Img (DVD rip) Yes .img N/A
3GP Yes .3gp N/A

* Protected content is not supported (no logo).

Subtitle

Format Supported? Supported file extensions Supported in video

container

SRT Yes .srt N/A
SUB Yes .sub + .idx N/A
SSA Yes .ssa N/A
SMI Yes .smi N/A
Native subtitles Yes .iso/.vob/.img/.avi/.mkv N/A

APPENDIX – 61

Aspect Ratio

Videooutput AspectRatio Sourceformat DisplayOn16:9TV DisplayOn4:3TV

LettorBox4:3

16:9

4:3

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USER MANUAL

SDoutput

PanScan4:3

16:9
(16:9Fixed)

16:9Wide

LettorBox4:3

16:9

4:3

16:9

4:3

16:9

4:3

16:9

4:3

HDoutput

PanScan4:3

16:9
(16:9Fixed)

16:9Wide

16:9

4:3

16:9

4:3

16:9

4:3

APPENDIX – 62

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Regulatory Compliance

FCC Class B Information

This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the manufacturer’s instruction
manual, may cause interference with radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to
correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and the receiver.
 Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

 Consult the retailer or an experienced radio/television technician for help.

ICES-003/NMB-003 Statement

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.

This device complies with Canadian ICES-003 Class B.

Safety Compliance

Approved for US and Canada. CAN/CSA-C22.2 No. 60065:03, UL-60065,
7th Ed: Audio, Video and Similar Electronic Apparatus - Safety Requirements.

Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60065:03, UL­60065 7th Ed. Appareils audio, vidéo et appareils électroniques analogues ­Exigences de sécurité.

This device is only for use with the compatible UL Listed AC adapter.
Cet appareil n'est destiné qu'a` des adaptateur compatibles marqués "UL Listed.”

本设备经过测试，结果表明符合 GB-8898 （安全）、GB13837 （电磁兼容性）和
GB17625 （谐波）。

本裝置通過測試並符合 CNS-13439 (EMC) 和 CNS-14408 (Safety) 規範。

CE Compliance for Europe

Marking by the CE symbol indicates compliance of this system to the applicable
Council Directives of the European Union, including the EMC Directive (2004/108/
EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in
accordance with the applicable directives has been made and is on file at Western
Digital Europe.

APPENDIX – 63

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Die Markierung mit dem CE-Symbol zeigt an, dass dieses Gerät mit den
anwendbaren Richtlinien der Europäischen Union übereinstimmt. Hierzu zählen auch
die EMV-Richtlinie (2004/108/EG) sowie die Niederspannungsrichtlinie (2006/95/
EG). Eine "Konformitätserklärung" in Übereinstimmung mit den anwendbaren
Richtlinien ist erstellt worden und kann bei Western Digital Europe eingesehen
werden.

Le symbole CE indique que ce système est conforme aux directives du Conseil de
l'Union Européenne, notamment à la Directive CEM (2004/108/CE) et la Directive
Basse tension (2006/95/CE). Une " déclaration de conformité " aux directives
applicables a été déposée auprès de Western Digital Europe.

I marchi con il simbolo CE denotano la conformità di questo sistema alle direttive del
Consiglio dell'Unione europea, ivi compresa la Direttiva EMC (2004/108/CE) e la
Direttiva Bassa Tensione (2006/95/CE). In adempimento con le vigenti direttive è
stata rilasciata una "Dichiarazione di conformità", depositata presso Western Digital
Europe.

La marca con el símbolo CE indica el cumplimiento de este sistema con las corre­spondientes directivas del Consejo de la Unión Europea, que incluye la Directiva
CEM (2004/108/CE) y la Directiva de bajo voltaje (2006/95/CE). Se ha realizado una
"Declaración de conformidad" de acuerdo con las directivas correspondientes y se
encuentra documentada en las instalaciones de Western Digital en Europa.

Märkning av CE-symbolen anger att detta systemet uppfyller kraven enligt det Euro­peiska Parlamentet och Rådets direktiv, inklusive EMC-direktivet (2004/108/EC) och
Direktivet om Lågspänning (2006/95/EC). En "Försäkran om Överensstämmelse"
har gjorts enligt de gällande direktiven och har registrerats hos Western Digital
Europa.

Merking med CE-symbolet indikerer dette systemets overholdelse av gjeldende
direktiver for EU, inkludert EMC-direktivet (2004/108/EC) og lavspenningsdirektivet
(2006/95/EC). En "samsvarserklæring" i henhold til gjeldende direktiver har blitt skre­vet og finnes arkivert hos Western Digital Europe.

CE-merkintä osoittaa tämän järjestelmän yhdenmukaisuuden sovellettavissa olevien
Euroopan unionin neuvoston direktiivien kanssa, mukaan lukien EMC-direktiivi
(2004/108/EC), sekä alijännitedirektiivi (2006/95/EC). "Yhdenmukaisuusvakuutus"
sovellettavien direktiivien kanssa on tehty ja se on arkistoituna Western Digital
Europe:ssa.

Маркировка символом CE свидетельствует о соответствии настоящей
системы положениям применимых директив Совета Европейского Союза, в
том числе Директивы об электромагнитной совместимости (2004/108/EC) и
Директивы о низковольтном оборудовании (2006/95/EC). Заявление о
соответствии положениям применимых директив, сделанное компанией
Western Digital, находится в архиве её европейского подразделения

APPENDIX – 64

KC Notice (Republic of Korea only)

기종별 사용자 안내문

B 급기기

(가정용방송통신기자재)

이기기는가정용 (B 급 ) 전자파적합기기로서주로가
정에서사용하는것을목적으로하며 , 모든지역에서사
용할수있습니다

Environmental Compliance (China)

Part Name

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ሩʻˣ˵ʼ ᠟ʻ˖˷ʼ ޤʻ˛˺ʼ

XOO O O O

XOO O O O

XOO O O O

XOO O O O

XOO O O O

XOO O O O

XOO O O O

XOO O O O

XOO O O O

XOO O O O

XOO O O O

XOO O O O

᦭Ქ᦭ኂ‛⾰ᚗర⚛

7,

ڍᄽᜤ૖ʻˣ˕˕ʼ ڍᄽԲ૖ㅘʻˣ˕˗˘ʼ

ʼ

քᏝᎰʻ˖

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Warranty Information

Obtaining Service

WD values your business and always attempts to provide you the very best of service. If this Product requires
maintenance, either contact the dealer from whom you originally purchased the Product or visit our product
support Web site at http://support.wdc.com for information on how to obtain service or a Return Material
Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and
instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued)
will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container,
prepaid and insured, to the address provided on your return paperwork. Your original box and packaging
materials should be kept for storing or shipping your WD product. To conclusively establish the period of
warranty, check the warranty expiration (serial number required) via http://support.wdc.com. WD shall have no
liability for lost data regardless of the cause, recovery of lost data, or data contained in any Product placed in its
possession.

Limited Warranty

WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from
defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited
warranty depends on the country in which your Product was purchased. The term of your limited warranty is for
2 years in the Europe, the Middle East and Africa region, and 3 years in the Asia Pacific region, unless otherwise
required by law. The term of your limited warranty period shall commence on the purchase date appearing on
your purchase receipt. WD may at its discretion make extended warranties available for purchase. WD shall have
no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted
defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the
Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels
and opening or removing external enclosures, unless the product is on the list of limited user-serviceable
products and the specific alteration is within the scope of the applicable instructions, as found at http://
support.wdc.com), accident or mishandling while in the possession of someone other than WD. Subject to the
limitations specified above, your sole and exclusive warranty shall be, during the period of warranty specified
above and at WD’s option, the repair or replacement of the Product with an equivalent or better Product. The
foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period
of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product,
whichever is longer.

The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold as new. The
remedies provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied

APPENDIX – 65

WD ELEMENTS PLAY MULTIMEDIA DRIVE

or statutory, including but not limited to, any implied warranty of merchantability or fitness for a particular
purpose, and b) any and all obligations and liabilities of WD for damages including, but not limited to accidental,
consequential, or special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in
connection with the purchase, use, or performance of the Product, even if WD has been advised of the possibility
of such damages. In the United States, some states do not allow exclusion or limitations of incidental or
consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.

Manufactured under license under U.S. Patent Nos: 5,956,674; 5,974,380; 6,487,535 & other U.S. and
worldwide patents issued & pending. DTS, the Symbol, & DTS and the Symbol together are registered
trademarks & DTS 2.0+Digital Out is a trademark of DTS, Inc. Product includes software. © DTS, Inc.
All Rights Reserved.

Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of
Dolby Laboratories.

Confidential unpublished work. © 1995-2005 Dolby Laboratories. All rights reserved.
© 2006-2007 Dolby Laboratories. All rights reserved.

USER MANUAL

HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI
Licensing LLC.

WD respects the rights of copyright owners to control the uses of their intellectual property.

Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its
use nor for any infringement of patents or other rights of third parties which may result from its use. No license is
granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change
specifications at any time without notice.

Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks in the U.S. and other
countries; and WD Elements is a trademark of Western Digital Technologies, Inc. Other marks may be mentioned herein
that belong to other companies.

© 2011 Western Digital Technologies, Inc. All rights reserved.

Western Digital
3355 Michelson Drive, Suite 100
Irvine, California 92612 4779-705061-A00 Sep 2011

APPENDIX – 66

Index

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Numerics

1080P 24Hz 47

A

accessories 2
Apple users 17
aspect ratio 46

normal 46
troubleshooting 53
widescreen 46

audio

HDMI output 45
lip sync 45
S/PDIF output 45
surround sound 45

sync 45
audio setup 45
audio/video

supported interfaces 4

C

compatibility 9

operating systems 9
composite AV connection 14
converting drive format 55
copying files 20

D

deleting files 22
display troubleshooting 53
drive reformatting 10
DVI connection 16

E

Eject function

button 18

procedure 17
environmental compliance (China) 65
environmental specifications 58
error messages 55

F

features 4

AV interfaces 4

supported file formats 4

supported file systems 5

USB support 5
File Manager 20

copying files 20
deleting files 22
moving files 22
options 24
rename 22
save & edit photo album 23
save & edit playlist 22

file system

supported 5

firmware

upgrade 47, 51

firmware upgrade

procedure 51

troubleshooting 54
format drive 44
formatting the drive 55

H

hardware information 47
HD media player

error messages 55
HDMI

connection 15

connectors 6
HDMI A/V sync 45
HDMI audio output 45
Home

button 18

error messages 55

Music directory 32

overview 19

Photo directory 36

screen navigation 19

Settings screen 41

Video directory 25
home screen 19

I

I/O connectors 6

HDMI 6

Toslink 6

USB ports 6
installation

composite AV connection 14

HDMI connection 15, 16

power connection 11, 14, 15

procedures 10

requirements 9

INDEX – 67

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

USB connection 17

L

language 42
LED indicators 7
lip sync 45

M

maintenance

system 51

media content

locating 48
MediaInfo 50
moving files 22
music

menu options 34

playback controls 33

playback options 35

playback procedures 32

N

navigation buttons 18
NTSC 46

O

operating precautions 1
operating system requirements 9
overview 3

P

package contents 9
PAL 46
photo

playback options 38

setting 39
photos

menu options 37

rotating 39

view 36

zoom & pan options 39
playlist

videos, playback 32
power

AC connector 6

cable connection 11

global AC adapter configurations 11

LED indicator 7

power button 18

turn on 14, 15
preferences 41
product

accessories 2
obtaining service 65
overview 3
recording information 2
registration 2
regulatory compliance 63
safety information 1
warranty 65

product specifications 58

R

reformatting 10
regulatory compliance

environmental compliance (China) 65
notices 63

remote control

transmission range 18

troubleshooting 54
rename 22
repeat mode

music 35
reset device 44
resume play 44
RoHS 65

S

S/PDIF audio output 45
scale video 47
scanning 44
screen saver 43
Search function

button 18
set maximum volume 45
Settings

about 47

apply new values 42

language 42

menu bar 41

screen navigation 42
setup 41

audio 45

auto scan storage 44

device auto shut down 44

DVD-ROM auto play 43

factory default 44

format 44

keyboard language 43

others 47

reset device 44

resume play 44

scale video output to 90% 47

INDEX – 68

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

screen saver 43
set maximum volume 45
text encoding 42
unlock external HDD 43
USB auto play 43

video 46
sleep 44
slideshow

background music 39

playback controls 38

slide transition 39

video setting 39

view 38
subtitle

enable 29
subtitles 29
surround sound 45
system compatibility 9
System menus

About screen 47
system preferences

navigation buttons 42

Settings menu bar 41

video setup 46
video signal 46
videos

audio 30
go to 30
information panel 27
menu options 28
playback controls 27
playback options 29
playback procedures 25
repeat options 30
subtitle 29
supported resolutions 4
video & main menu 30
video settings 31
zoom options 31

W

warranty 65

Z

zoom options

videos 31

T

text encoding 42
Toslink

connectors 6
troubleshooting 53

audio 54

content playback 55

display 53

error messages 55

firmware upgrade 54

remote control 54

USB device 54

U

unlock external HDD 43
USB device

connection 17

Eject button 18

removal 17

supported devices 5

troubleshooting 54

USB ports 6

V

video

aspect ratio 46

tv system 46

INDEX – 69