This manual covers the Enhanced Vital Signs Monitor introduced
in June 1999. The Enchanced VSM is easily detected by a dark
blue "Silence" button on the front panel instead of a grey button.
Vital Signs Monitor
(52000 Series)
Protocol QuikSigns
(52000 Series)
95P445E Rev. C Copyright 1999
Welch Allyn, Inc.
4341 State Street Road
P.O. Box 220
Skaneateles Falls, NY 13153-0220
Revision Information
Revision History
Date ECN# Revision Description Originator Approval
06/10/1999 A Introduction of Service Manual JDB JDB
10/06/03 5-46657 B Correction made to
temperature accuracy, part
numbers, error codes and
updates to the drawings.
Revised to meet Service
Manual Work Instructions.
12/12/03 5-46990 C Revised service and support
details in Section 1 and
Appendix E. Re-formatted
units of measurement to meet
NIST Standards. Corrected
grammar and punctuation.
Added page numbering to
blank pages.
JDB, DLK DLK
DLK RJS
Drawings and/or illustrations and/or part numbers in this document are for reference only. For the most current revision call the Welch Allyn Customer Service
phone number listed in Section 1.
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor i
ii Welch Allyn Vital Signs Monitor Service Manual 95P445E Rev. C
Table Of Contents
Section 1: General Information
To Service Personnel...................................................................................................... 1
Intent of Manual and Product Scope ............................................................................. 1
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor v
vi Welch Allyn Vital Signs Monitor Service Manual 95P445E Rev. C
General Information Section 1
To Service Personnel
Read and understand the Vital Signs Monitor Operator's Manual and this service manual.
The information contained in these publications are subject to change without notice and
should not be construed as a commitment by Welch Allyn, Inc.
Welch Allyn assumes no responsibility for any errors that may appear in this manual. If the
product and/or its operation varies significantly from any description herein, please contact
the following:
Welch Allyn, Inc.
1-800-535-6663
315-685-4100
Fax (315)-685-3361
Welch Allyn, Inc.
4341 State Street Road
Skaneateles Falls, NY 13153
This product has been designed to provide a high degree of safety and reliability. However,
we can not guarantee against: deterioration of components due to aging, normal wear,
tampering, and abuse.
Only Authorized Welch Allyn personnel or agents must perform all service and repairs,
using approved Welch Allyn replacement parts and approved process materials. Failure to
follow these guidelines will invalidate the product warranty. Please refer to the product
warranty for specific coverage.
Intent of Manual and Product Scope
This manual provides technical service and re-calibration information to technicians
authorized to repair and re calibrate Welch Allyn, Inc. products. When used in conjunction
with the required test equipment and tools, technicians will be able to diagnose, repair, and
re-calibrate, and test the Vital Signs Monitor.
The manual includes: Re-calibration instructions, fault/cause analysis, step-by-step
disassembly and re-assembly procedures, repair, adjustment, and re-test procedures.
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor 1
Section 1 General Information
Limited Warranty
Welch Allyn, Inc. warrants the Vital Signs Monitor, when new, to be free of defects in
material and workmanship and to perform in accordance with manufacturer's
specifications for a period of two years from the date of purchase from Welch Allyn, Inc.
or its authorized distributors or agents. Accessories (battery, cuff, tubing, temperature
probe, SpO2 sensor and transformer) carry a one-year warranty. Welch Allyn, Inc. will
either repair or replace any components found to be defective or at variance from
manufacturer's specifications within this time at no cost to the customer. It shall be the
purchaser's responsibility to return the instrument to Welch Allyn, Inc. or an authorized
distributor, agent or service representative. This warranty does not include breakage or
failure due to tampering, misuse, neglect, accidents, modification or shipping. This
warranty is also void if the instrument is not used in accordance with manufacturer's
recommendations or if repaired by other than Welch Allyn, Inc. or an authorized agent.
Purchase date determines warranty requirements. No other express warranty is given.
To receive service assistance or to ask questions regarding this warranty, please call your
nearest Welch Allyn Technical Support Center.
Owner Maintenance
Owner Maintenance: Non-Technical customers can perform normal maintenance per the
instructions provided in the Operator's Manual. End users will be able to perform basic
operations such as replacement of: hoses, cuffs, probes, and batteries. On this level the unit
will not be opened (except for the battery housing). Opening of the Vital Signs Monitor by
untrained individuals will damage the unit and void the warranty.
Warranty, Service, and Spare Parts
Warranty Service
All repairs on products under warranty must be performed or approved by Welch Allyn.
Unauthorized repairs will void the warranty. In addition, whether or not covered under
warranty, any product repair shall exclusively be performed by Welch Allyn trained and
certified service personnel.
Assistance and Parts
If the product fails to function properly or if assistance, service, or spare parts are required,
contact the nearest Welch Allyn Technical Support Center.
USA 1-800-535-6663Latin America (+1) 305-669-9591
European Call Center (+353) 469-067-790United Kingdom 0-207-365-6780
France (+33) 1-60-09-33-66Germany (+49) 7477-927-173
Canada 1-800-561-8797South Africa (+27) 11-777-7509
2 Welch Allyn Vital Signs Monitor Monitor Service Manual 95P445E Rev. C
General Information Section 1
Australia (+61) 2-9638-3000Singapore (+65) 6291-0882
Japan (+81) 3-5212-7391China (+86) 21-6327-9631
Before contacting Welch Allyn it is helpful to attempt to duplicate the problem and to
check all accessories to ensure that they are not the cause of the problem.
When calling, please be prepared to provide:
• The product name, model number and complete description of the problem
• The serial number of your product (if applicable)
• The complete name, address and phone number of your facility
• For out-of-warranty repairs or spare parts orders, a purchase order (or credit card)
number
• The required spare or replacement part number(s), for parts order
Repairs
If your product requires warranty, extended warranty, or non-warranty repair service,
please call first the nearest Welch Allyn Technical Support Center. A representative will
assist you in troubleshooting the problem and will make every effort to solve the problem
over the phone, avoiding potential unnecessary return.
In case the return cannot be avoided, the representative will record all necessary
information and will provide a Return Material Authorization (RMA) number, as well as
the appropriate return address.
A Return Material Authorization (RMA) number must be obtained prior to any return. Be
sure to note this number on the outside of your shipping box.
Packing Instructions
• If you have to return goods for service, follow these recommended packing instructions:
• Remove all hoses, cables, sensors, power cords, and ancillary products (as appropriate)
before packing, unless you suspect they are associated with the problem.
• Wherever possible use the original shipping carton and packing materials.
• Include a packing list and the Welch Allyn Return Material Authorization (RMA)
number.
• Be sure to note the (RMA) number on the outside of your shipping box.
It is recommended that all returned goods be insured. Claims for loss or damage to the
product must be initiated by the sender.
Periodic Calibration Requirements
Welch Allyn, Inc. recommends that the calibration of the Vital Signs Monitor be checked
on a yearly basis for BP, Temperature and SpO2 (if applicable).
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor 3
Section 1 General Information
Incoming Inspection
NOTE: Use the following guidelines when unpacking the Vital Signs Monitor from its
shipping carton.
1. Before opening the Vital Signs Monitor shipping carton, check for damage.
2. If damage is apparent, stop unpacking the carton and contact the shipping company for
further instructions. If the carton is intact, unpack the Vital Signs Monitor.
3. With the Vital Signs Monitor out of its carton, check to see that all the items listed on
the packing slip are included.
4. If an item is missing, first check the carton, then check with your receiving department.
If necessary contact your nearest Welch Allyn representative.
5. Clean and disinfect by following the instructions printed in the Operator’s Manual.
Note: Perform all functional tests as listed in Section 3 before and after servicing. Operate
the Vital Signs Monitor to verify the customer complaint before making any changes to the
unit. Call the customer if the complaint is unclear.
If the unit has caused or is suspected of having caused an injury of any type: DO NOT
DISASSEMBLE OR REPAIR THE UNIT IN ANY WAY. Contact your nearest Welch
Allyn Customer Support Center immediately.
4 Welch Allyn Vital Signs Monitor Monitor Service Manual 95P445E Rev. C
General Information Section 1
Introduction
The Welch Allyn Vital Signs Monitor, also marketed as QuickSigns, is designed to noninvasively and automatically measure systolic and diastolic pressure, pulse rate,
temperature and oxygen saturation (SpO2) for adult and pediatric patients. THE WELCH
ALLYN VITAL SIGNS MONITOR IS NOT TO BE USED ON NEONATAL PATIENTS.
All blood pressure, pulse, temperature and SpO2 values can be viewed on a large, easy-to-
read display, and may be printed via the integrated printer as desired.
The rechargeable lead acid battery and variety of mounting accessories make the Welch
Allyn Vital Signs Monitor convenient for many locations. The operator may choose any
combination of simultaneous measurement modalities. This flexibility, combined with
features such as programmable alarms and automatic BP cycles, makes the Welch Allyn
Vital Signs Monitor ideal for a wide variety of patient monitoring needs.
Refer to the Welch Allyn Vital Signs Monitor Operator’s Manual for complete information
on Indications For Use, Special Features, Supplies and Accessories.
Basic System Operation
Blood Pressure Operating Modes
When a blood pressure measurement cycle is initiated, the cuff will automatically inflate to
the default pressure level.
The cuff will immediately begin to deflate in a stepped fashion and will determine systolic
pressure and diastolic pressure from the pulses sensed by the cuff at various pressure levels.
This is the oscillometric method of non-invasive blood pressure monitoring.
Blood pressure measurements may be initiated manually, or automatically at time intervals
determined by the user.
At the completion of a measurement cycle the systolic and diastolic pressures are displayed.
If the Monitor is in Automatic Mode, the measured values are kept on display until the
next BP measurement is initiated. When not in Automatic Mode, the measured values are
displayed for two minutes, after which time the display screen is blanked. The most recent
BP measurement may be recalled by pressing the REVIEW button.
When in Automatic Mode, if the unit is unable to determine the systolic or diastolic value,
the measurement will be automatically repeated once.
Blood Pressure Manual Mode
In the Manual Mode, a single blood pressure determination is made only when the START
button is pushed. The manual mode is the default mode of operation for blood pressure
determinations.
A measurement cycle may be cancelled at any time by pressing the CANCEL button. This
action immediately initiates a rapid cuff deflation.
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor 5
Section 1 General Information
The blood pressure measurement data will appear on the display immediately following
the measurement. The display will blank after two minutes. If the display is blank, pressing
the REVIEW button on the front panel will recall the measurement. Up to 99 prior
measurements are available for review or printing.
In Blood Pressure Manual Mode, the following alarm limits may be activated; SYSTOLIC
HIGH LIMIT, SYSTOLIC LOW LIMIT, DIASTOLIC HIGH LIMIT, DIASTOLIC LOW
LIMIT, PULSE RATE HIGH LIMIT and PULSE RATE LOW LIMIT. Blood pressure
determinations, which activate alarms, are indicated by flashing displays and a repetitive
audible tone. If an alarm limit is violated, subsequent blood pressure determinations may
be made only after the alarm condition is reset by pressing any button on the Monitor's
display.
Blood Pressure Automatic Mode
The Automatic Blood Pressure Mode is entered by pressing the AUTO button. Pressing the
AUTO button displays a choice of 11 cycle interval times as follows: "St" (STAT mode), 1
minute, 3 minutes, 4 minutes, 5 minutes, 10 minutes, 15 minutes, 30 minutes, 45 minutes,
60 minutes and 90 minutes. These choices represent the time interval from the beginning of
one cycle to the beginning of the next automatic cycle. STAT mode allows the monitor to
take continuous blood pressure measurements for 15 minutes. In addition, the operator
may choose to disable the Auto Mode by choosing “--” (two dashes).
Note: In the 1-minute automatic cycle mode, the Welch Allyn Vital Signs Monitor will
automatically take blood pressure measurements in 1-minute intervals for up to 15
minutes.
A measurement cycle may be cancelled at any time by pressing the CANCEL button. This
action immediately initiates a rapid cuff deflation.
The blood pressure measurement data will appear on the display immediately following
the measurement and will remain displayed until the next measurement cycle is initiated.
In Blood Pressure Auto Mode, the following alarm limits may be activated; SYSTOLIC
HIGH LIMIT, SYSTOLIC LOW LIMIT, DIASTOLIC HIGH LIMIT, DIASTOLIC LOW
LIMIT, PULSE RATE HIGH LIMIT and PULSE RATE LOW LIMIT. Blood pressure
determinations, which activate alarms, are indicated by flashing displays and a repetitive
audible tone. Any alarm limit violation must be reset to continue automatically timed
blood pressure determinations. The alarm may be reset by pressing any button on the
Monitor's display.
Temperature Operating Modes
Thermometry measurements are made with the integrated Welch Allyn SureTempTM
thermometer. Oral and rectal probes utilize single-use disposable probe covers which limit
cross-contamination. Oral, axillary or rectal temperatures are taken using Normal or
Monitor operating modes. Axillary temperatures are taken using the oral probe.
6 Welch Allyn Vital Signs Monitor Monitor Service Manual 95P445E Rev. C
General Information Section 1
In Normal mode the thermometer's microprocessor "predicts" body temperature in about
4 seconds for oral temperatures, about 10 seconds for axillary temperatures and in about
15 seconds for rectal temperatures. The Monitor mode displays the patient's actual
temperature after 3 minutes for oral/rectal mode and 5 minutes for axillary mode, and will
continue to display an updated temperature as long as the probe remains in place.
Note: Normal mode axillary temperatures (10 seconds) are accurate only for children
under the age of four.
Note: The Welch Allyn Vital Signs Monitor is not intended to be used on Neonatal
patients.
Temperature readings may be displayed in Fahrenheit or Celsius scales.
Temperature Normal Mode
In Normal mode, the device will measure temperature at discrete intervals and then
calculate the rate of change according to a proven algorithm. This allows the thermometer
to predict the end point that the thermistor would reach if it were left in the mouth until it
reached mouth temperature. This predictive feature allows the thermometer to arrive at an
accurate oral temperature reading in approximately 4 seconds.
Normal mode is the default operating mode for temperature determinations.
Operator selectable patient alarm limits are not available in temperature Normal mode.
However, temperatures which are outside of the operating range of the device will be noted
on the temperature display.
Temperature Monitor Mode
Continuous Monitor mode operation is normally used for longer term monitoring and
when difficult situations prevent accurate temperatures from being taken in the Normal
mode. The probe must be in contact with tissue for at least three (3) minutes for accurate
oral/rectal temperature measurement and five (5) minutes for accurate axillary temperature
measurement. Monitor mode temperatures may not be identical to predicted 'Normal'
temperatures because of ambient temperature influence and other factors. The trend in
temperature is the important standard to be observed when in the Monitor mode.
Operator selectable patient alarm limits are not available in temperature Monitor mode.
However, temperatures which are outside of the normal operating range of the device will
be noted on the temperature display.
Operating Mode
SpO
2
The Welch Allyn Vital Signs Monitor incorporates the Nellcor Puritan BennettTM pulse
oximetry module which determines arterial oxyhemoglobin saturation (SpO
%) by
2
measuring the absorption of red and infrared light passed through the tissues. Changes in
absorption caused by pulsation of blood in the vascular bed are used to determine arterial
saturation and pulse rate.
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor 7
Section 1 General Information
Oxygen saturation percent is calculated with each pulse detected, and thus the monitor
display is continually updated. The pulse signal bar graph is an indicator of the strength
and quality of the detected pulses.
When SpO2 is measured, the patient's pulse rate is also measured and displayed. A pulse
rate measurement from the SpO2 determination overrides a pulse rate measurement
derived from a blood pressure measurement.
When measuring SpO
the user may enable the SpO2 Pulse Tone feature. A short audible
2
tone is emitted with every patient heartbeat. The frequency of the tone is based on the
patient’s SpO2 level. The lower the frequency of the tone, the lower the patients SpO2 level.
In SpO
activated. A condition which violates the SpO
display and repetitive audible tone. Should a patient alarm condition for SpO
monitoring mode, operator selectable alarm limits for low SpO2% may be
2
low limit alarm is indicated by a flashing
2
or pulse rate
2
occur, the Monitor will indicate an alarm condition (flashing & beeping) while continuing
to monitor and display the patient's current SpO2%. The alarm will automatically reset
when the patient's condition returns to within the preset alarm parameters.
Should a patient alarm condition for SpO2 or pulse rate occur, the operator may invoke
"Silence Mode" by pressing the SILENCE button. This will silence the audible tone
(display will continue to flash), while the practitioner attends to the patient and the
monitor. Silence mode resets automatically after 30 seconds, or when the patient's
condition returns to within the preset alarm parameters.
Removal of the SpO2 sensor from the patient will initiate an alarm, unless the SpO2 and
pulse rate alarms are turned off. To reset the sensor alarm, press any button on the
Monitor's display.
is generally measured via pulses detected using a finger sensor. However, for certain
SpO
2
situations SpO2 may be measured at alternate sites including the earlobe, forehead and
toes. Special sensors must be employed in these situations.
SpO
Monitor Mode
2
The SpO
monitor performs most accurately with the fingerclip sensor, which may be used
2
on all fingers except the thumb. The finger clip sensor is recommended for spot checks or
short term continuous monitoring.
The device determines arterial oxyhemoglobin saturation (SpO2%) by measuring the
absorption of red and infrared light passed through the tissue. Oxygen saturation and
pulse rate are displayed on the LED digital display. On each detected pulse, the pulse signal
bar graph flashes. The intensity of this signal is a simple visual indicator of waveform
signal strength, and can identify situations where the pulsatile nature of the tissue may not
be adequate for an accurate SpO
correspond to the patient's pulse rate. This is an indication of the quality of the SpO
reading. The update interval of the bar graph should
2
2
signal.
8 Welch Allyn Vital Signs Monitor Monitor Service Manual 95P445E Rev. C
General Information Section 1
All Welch Allyn Vital Signs Monitors with pulse oximetry capability are equipped with a
pulse tone. This audible tone beeps in synchronization with each beat of the patient’s heart.
In addition, the frequency of the tone will vary based on the patient’s oxygen saturation
value. The higher the tone’s frequency, the higher the patient’s oxygen saturation value.
The user may change the pulse tone volume, or turn this feature off as necessary.
Pulse Rate Feature
The Welch Allyn Vital Signs Monitor is capable of determining pulse rate as an adjunct to
the blood pressure measurement and the SpO2 measurement.
The pulse rate, in beats per minute, will be determined primarily from the SpO2
measurement methodology. In the case where SpO
pulse rate display will be driven by data from the blood pressure measurement method.
There are two operator selectable alarm limits for the pulse rate. They are PULSE RATE HIGH LIMIT and PULSE RATE LOW LIMIT. Pulse rates which activate alarm limits are
indicated by a flashing display and a repetitive audible tone.
is not available, or is disabled, the
2
Should a pulse rate alarm occur when the pulse rate measurement is derived from the
blood pressure measurement, no subsequent blood pressure or pulse rate measurements
may be made until the alarm is reset. The alarm may be reset by pressing any button on the
Monitor's display. Should a pulse rate alarm occur when the pulse rate measurement is
derived from the SpO
measurement, the monitor will indicate an alarm condition
2
(flashing & beeping) while continuing to monitor and display the patient's current SpO2%
and pulse rate. The alarm will automatically reset when the patient's condition returns to
within the preset alarm parameters.
Should a patient alarm condition for pulse rate occur during SpO2 monitoring, the
operator may invoke "Silence Mode" by pressing the SILENCE button. This will silence
the audible tone (display will continue to flash), while the practitioner attends to the
patient and Monitor. Silence mode resets automatically after 30 seconds, or when the
patient's condition returns to within the preset alarm parameters. If an alarm limit is
violated, subsequent determinations of any type may only be made after the alarm
condition is reset.
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor 9
Section 1 General Information
NOTE: See Nurse CallInterface in the Operator’s Manual for complete information on
the Nurse Call interface.
Vital Signs Monitor
1
6
2
7
3
8
4
9
5
RS-232 DB-9
RS-232 Cable
1
6
2
7
3
8
4
9
5
Nurse Call Contacts:
30Vdc@1ampor
240Vac @ 1 amp
TX Data
RX Data
DTR
Ground
Nurse CallCommon
Contact WiresNormally Open
Figure 1-1. Nurse call interface diagram.
The Welch Allyn Vital Signs Monitor provides a switch closure output between two pins of
the serial connector (pins 7 and 8). The output is universal in that it is compatible with a
wide variety of different systems with no polarity dependence. The Nurse Call output is
ohmically isolated from all circuitry.
The output is rated for 1 Amp at 240VAC or 30Vdc. During an alarm condition the output
is closed, otherwise the output is open. During a power off or power failure condition the
output is open.
Specifications
The performance specifications of the Vital Signs Monitor are as follows:
Patient Population
The Welch Allyn Vital Signs Monitor is designed for use with adult and pediatric patients.
Welch Allyn defines a pediatric patient as 29 days old and above. THE VITAL SIGNS MONITOR IS NOT INTENDED FOR USE WITH NEONATES. Welch Allyn defines
neonates as children 28 days or less of age born at term (37 weeks gestation or more):
otherwise, up to 44 gestational weeks.
Cuff Pressure Range
0 mmHg - 300 mmHg
Initial Cuff Inflation
120, 140, 160, 180, 200, 240, 280 mmHg depending on pressure preset level. Pressure
preset default is 160 mmHg.
10 Welch Allyn Vital Signs Monitor Monitor Service Manual 95P445E Rev. C
General Information Section 1
Systolic Range
Maximum: 250 mmHg
Minimum: 60 mmHg
Diastolic Range
Maximum: 160 mmHg
Minimum: 30 mmHg
Blood Pressure Accuracy
Blood pressure accuracy meets or exceeds SP10-1992 AAMI standards for non-invasive
blood pressure accuracy (AAMI standard: ±5 mmHg mean error; 8 mmHg standard
deviation). Blood pressure accuracy is validated for pressure measurement using the upper
arm only, with the patient in a seated position. Blood pressure is validated against manual
auscultatory readings for adults and children above the age of 3. For children under age 3
blood pressures is validated against intraarterial readings. The monitor is not validated for
use with neonates.
Blood Pressure Determination Time
20 seconds to 45 seconds typical, 165 seconds maximum.
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor 11
Section 1 General Information
SpO2 Accuracy
Nellcor MP205
±3% in the range of 70-100% oxygen saturation (1 Standard Deviation)
<70% unspecified by the OEM.
Nellcor MP506
Without Motion - Adults: 70 to 100% ± 2 digits*
With Motion - Adults: 70 to 100% ± 3 digits**
Low Perfusion: 70 to 100% ± 2 digits***
<70% unspecified by the OEM
Bio compatibility testing has been conducted on Nellcor sensors in compliance with
ISO10993-1, Biological Evaluation of Medical Devices, Part 1: Evaluation and Testing.
The sensors have passed the recommended bio compatibility testing and are therefore in
compliance with ISO 10993-1.
* Adult specifications are shown for OxiMax MAX-A sensors. Saturation accuracy will
vary by sensor type. Refer to the following Sensor Accuracy Grid.
**Applicability: OxiMax MAX-A, MAX-P, and MAX-I sensors.
*** Specification applies to monitor performance and was validated with Biotek and
Nellcor simulators.
Battery Charging (90%-100% capacity in 12 hours).
Unit will operate and charge battery simultaneously when connected to power source.
Self-supporting on rubber feet
Custom Mobile Stand
Custom Made Wall Mount
Custom IV pole mount
Attaches to bed rail
12 Welch Allyn Vital Signs Monitor Monitor Service Manual 95P445E Rev. C
General Information Section 1
Electrical Specifications
Power Requirements
Patient-Rated isolation transformer is connected to AC mains:
North American Version: 120 Vac, 60 Hz 0.20 A Input Source, 8 Vdc, 0.75 A Output
Source
International Version: 220-240 Vdc, 50-60 Hz 0.20A Input Source, 8 Vdc, 0.75 A Output
Source
Battery (Lead acid, with external charger)
A fully charged battery will support 200"typical" blood pressure determinations taken at 7
minute intervals. Battery is 90%-100% charged after 6-12 hours of charging. The battery
automatically charges when the Vital Signs monitor is powered through the AC power
transformer. The battery will charge faster when the instrument is not in operation.
Environmental Specifications
Operating Temperature
+10 °C to +40 °C (Except temperature 16 °C to 40 °C)
+50 °F to +104 °F
Storage Temperature
-20 °C to +50 °C
-4 °F to +122 °F
Relative Humidity
15% to 90% (non-condensing)
Operating Altitude
-170 m to +4877 m
-557 ft to +16,000 ft
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor 13
Section 1 General Information
Identification Label and Serial Numbering System Defined
The identification label for the 52000 Series Vital Signs Monitor is shown below. It is
located on the bottom of the unit.
4341 State Street Road
Skaneateles Falls, NY 13153
Figure 1-2. Serial number label.
The serial number for the device would consist of nine (9) numbers and a bar code. These
would be located in the square below the words "52000 SERIES”. An example of the
number and the explanation is shown below:
200200001
The four digits on the left are the year of manufacture of the device.
The five digits on the right are the sequence of build starting with 00001 annually.
(The example number above would be the first unit built in 2002)
Firmware Identification
To confirm the software levels of the Vital Signs Monitor, place the unit into the
Configuration Test mode by holding down the “Start” button while the unit is being
powered up.
The main software versions will appear as follows:
• The main unit software will appear in the Systolic and Diastolic windows.
• The SpO2 option and temperature option (if installed) will appear in the SpO2 and Tem-
perature displays.
Note:Verify the firmware levels listed in Appendix D.
14 Welch Allyn Vital Signs Monitor Monitor Service Manual 95P445E Rev. C
Service Section 2
Tools required for Service
Table 2-1. Tools required for calibration and repair of the Vital Signs Monitor
DESCRIPTIONTOOL #Manufacture
100 cc Test Volume T112819 Welch Allyn (6 week lead time)
250 cc Test Volume T112818 Welch Allyn (6 week lead time)
500 cc Test VolumeT112854 Welch Allyn (6 week lead time)
Bulb and valve5088-01 Welch Allyn
Pneumatic tubing (3 ea.) 5089-12 Welch Allyn
Test Cable (IR) 66P824Welch Allyn
Test Cable (Service Cable Kit) 130S60Welch Allyn
Repair software130S57E Welch Allyn
Welch Allyn 9600 Calibrator 01800-210 Welch Allyn
Welch Allyn calibration key 06137-000 Welch Allyn
Spot Service Manual4200-145E Welch Allyn
Pneumatic clamps (3)21730-001 VWR Scientific 800-932-5000
PliersTool/Supply Store
Wire cutterTool/Supply Store
Tweezers Tool/Supply Store
Torque bit (T8) Tool/Supply Store
Phillips screw driverTool/Supply Store
T10 torx bitTool/Supply Store
3/8 hex socket Tool/Supply Store
Cable tie toolTool/Supply Store
Setra pressure meter (0-10 PSIG) 2270-01Setra 800-257-3872
Netech pressure meter 200-2000INNetech 800-547-6557
Nellcor patient simulatorSRC-2 for MP205 Nellcor 800-635-5267
Nellcor patient simulatorSRC-MAX for MP506 Nellcor
Nellcor test cable8-DecNellcor
Digital timer8456T12 McMaster Car 404-346-7000
"Y" fitting9586TPK4 Festo 704-527-1427
"T" fitting (3)9585TPK4 Festo
IBM compatible 486 133 MHz computer or better. The computer must have Windows 95
with a serial port. CPU must have 8 Megabytes of RAM.
2 Digital Multi-Meters. These meters must have 4 1/2 digit displays for accuracy.
Power Supply. 0-20 Vdc adjustable with 0-3A output.
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor 15
Section 2 Service
Test Equipment Bench Layout
Figure 2-1 depicts recommended layout of test equipment and special tools required for
service and re-calibration of the Vital Signs Monitor.
500CC
Cylinder
3" tubing
DMM
Voltage
250 CC
Cylinder
Power
Supply
100CC
Cylinder
Digital Manometer
Setra Meter
or
Netech Meter
4"tubing
10" tubing to
the Vital
Signs Monitor
DMM
Current
2" tubing
15" tubing
3" tubing
to bulb and valve
-
Connect to - Power
of the Vital Signs Monitor
+++
--
-
+
Connect to + Power
of the Vital Signs Monitor
Vital Signs Monitor
Nelcor
Patient
Simulator
SRC-2 or
SRC-Max
Welch
Allyn
9600
Calibrator
PC, IBM
486
133 MHz.
Windows
95
Figure 2-1. Bench layout for re-calibration and testing of the Vital Signs Monitor.
16 Welch Allyn Vital Signs Monitor Service Manual 95P445E Rev. C
Service Section 2
Voltage Calibration
1. Connect the unit to the test station by hooking up the pneumatic tubing. Connect the
cable from the PC. Remove the battery and connect the power supply.
2. Place the unit into the "detailed test mode" by holding down the “Start” and “Cancel”
button while powering up the unit. Allow the software versions to be displayed then press
the review button until the unit displays "BAT" in the Systolic window.
3. Go to the repair software and select “Calibrate|Voltage”.
4. Adjust the power supply to 5.6 Vdc (+0.3 / -0.0 Vdc).
5. View the digital multi-meter (DMM) that is connected to the power supply. Read the
voltage. Move the cursor to the "Calibrated Voltage" box and type in the voltage that you
observe on the DMM. In the software, select "Update."
6. The software will then prompt you to enter a "Calibration Signature." Move the cursor
to the box and enter the three initials of your name or three letters of your facility. Select
"OK."
7. At this point, you should see the voltage on the display of the unit change to match that
of the DMM.
8. Re-adjust the power supply to 6.5 Vdc "0.25 Vdc.
Pressure Calibration
1. Connect the unit to the test station by hooking up the pneumatic tubing. Connect the
cable from the PC. Remove the battery and connect the power supply.
2. Place the unit into the "detailed test mode" by holding down the “Start” and “Cancel”
buttons while powering up the unit. After the software versions is displayed, press the
“Review” button until the unit displays "CAL" in the LCD window.
3. Go to the repair software and select “Calibrate|Manometer”.
4. Select the "calibrate" button to begin the calibration procedure.
5. The software will perform an auto-zero. If this is unsuccessful, the user will be prompted
to perform a zero potentiometer calibration. This is an automatic calibration. The user just
needs to answer YES or NO. A NO will cancel the calibration procedure.
6. Once the auto-zero is completed successfully, the "Gain Calibration @ 200 mmHg" box
is activated. This box consists of a slider control and a pressure display. To perform the
span calibration, inflate the unit, using the bulb and valve, to 200 mmHg " 5 mmHg. Wait
15 seconds to allow the pressure to stabilize. Adjust the slide control of the software until
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor 17
Section 2Service
the reading on the PC matches as close as possible to the reading of the pressure meter.
Once the difference has been minimized, select "record" and proceed following the
directions of the software.
7. Once the gain calibration is complete, the pressure calibration points can be calibrated.
There are three points that require calibration; 95, 195 and 285. First set the pressure to
the desired pressure value within " 5 mmHg. Wait 15 second for the pressure to stabilize.
Adjust the slide control of the software until the reading on the PC matches as close as
possible the reading of the pressure meter. Once the difference has been minimized, select
"record" after each setting. YOU MUST DO THIS FOR ALL THREE VALUES. Once
this is completed, select the "update" button.
8. The software will respond by asking, "Are you sure?" and then asking for a calibration
signature (your initials or three letters of your facility). Select "OK".
9. Select "close" to exit the calibration dialog box.
10. Cycle power to the unit for the changes in the calibration to take effect.
Loading Unit Software
WAR NI NG ! DO NOT REMOVE POWER OR TURN OFF THE UNIT DURING THE
SOFTWARE LOADING OPERATION! The unit will be in an unrecoverable state if this
happens!
NOTE: If the computer or the software malfunctions during the software loading
operation, re-boot the computer, re-start windows and start the Repair Software. The
Repair Software will start in the “Recovery Mode.” The software will prompt you to
continue/resume the software loading process.
1. Plug the wall transformer into the Vital Signs Monitor.
2. Connect the unit to the RS232 cable of the test station.
3. Start the Repair Software by clicking on its icon. Go into Unit/Update Software.
4. Select “Select File” button in the software.
5. Select the correct unit software (zenXXX.mot) file per instructions from the
manufacturer. (Where “XXX” is the number of the software version to be loaded)
6. Once the software file is selected, press the “OK” button. This will return you to the
Repair Software. The Repair Software will then ensure that the zenXXX.mot file you are
about to load into the unit is “Valid.” If so, press the “Load” button in the software.The
unit will take about 10 minutes to load the software. If the software file you have chosen is
“Not Valid,” repeat steps 4 and 5, select the correct version and then proceed. If problems
persist, please contact your nearest Welch Allyn Regional Service Center.
18 Welch Allyn Vital Signs Monitor Service Manual 95P445E Rev. C
Troubleshooting Section 3
Diagnostic Procedure for Returned Units
Notes:
A. The word "unit" in this text refers to the Vital Signs Monitor.
B. "Menu|Choice" represents menu commands. Rather than use the phrase "choose the exit
command from the File menu."
Battery Voltage Check
1. Remove the battery from the unit. With a digital multi-meter, check the voltage of the
battery. If the voltage of the battery is less than 6.0 Vdc, the battery needs to be charged.
Recharge the battery by placing the battery back into the unit and plug in the charger. Let the
battery charge for 8 hours. Allow the unit to set for 1 day and recheck the battery voltage. If
the voltage is below 6.0 Vdc, replace the battery.
2. Remove the battery from the unit. Connect the unit to the power supply. Set the power
supply to 6.5 Vdc " 0.25 Vdc. Power up the unit. If the unit does not power up:
A. Ensure that the power supply is connected to the unit and turned on.
B. Check that the fuse is not blown.
C. Change the main PCB.
D. Change the display PCB.
LED Functional Check
3.To check the display PCB, observe the unit during power up. All of the LED segments should
be lit for 1-2 seconds before the unit gets to its normal mode. If the unit has any LED segments
out, change the display PCB.
BP Functional Check
4. Run a couple of blood pressure cycles to ensure proper inflation/deflation and readings.
5. If the unit is not inflating/deflating properly:
A. Open up the unit by removing the 6 housing screws.
B. Check the unit for pinched tubing if the unit is deflating too slowly. With the
housing opened, re-run the blood pressure cycle to see if the deflating problem has been
fixed. Re-route tubing if pinch is found.
C. If there are no pinched tubes, change the valve.
D. If this still does not clear the problem of deflation too slow, check to ensure there
are no blockages of the tubing/port/valve in the unit.
E. Power down the unit. Place unit into configuration test mode by holding down
the "Start" and "Cancel" button as power is re-applied. Press the “Review” button
until "CALCAL" appears in the systolic window. Press the "Start" button to close
the valve. Inflate the unit, using the bulb and valve, to 250 mmHg. Confirm the unit meets
the specification for leaking called out in the Repair Test Specifications in Appendix D. If
the unit is leaking continue with step F.
Service Manual 95P445E Rev. C Welch Allyn Vital Signs Monitor 19
Section 3
F. Pinch off the tubing leading to the pump. If this stops the leak, change the pump.
G. Pinch off the tubing leading to the valve. If this stops the leak, change the valve.
H. Pinch off the tubing leading to the transducer. If this stops the leak, change the
Main PCB.
6. If the unit is inflating/deflating properly and if there is no reading given, change out the
main PCB.
Troubleshooting
Printer Functional Check
7. Load the printer with paper if there is no paper. Press the “form feed” button to see if
that will advance the paper. Next, press the “Print” button to see if the unit will print. If
these functions do not work, first change the printer PCB and re-test. If the problem is still
evident, change out the printer itself.
SpO2 Functional Check
8. Connect the correct patient simulator to the unit SpO2 connection by either the Nellcor
SpO2 test cable or the Nonin SpO2 test cable. Confirm readings meet the specifications
called out in the Repair Test Specifications in Appendix D. If there is no reading, change
out the SpO2 PCB.
Temperature Functional Check
9. Remove the temperature probe and view the temperature window on the display. Make
sure the temperature is in the "monitor mode." This will be displayed beside of the
temperature window. If the unit is not in monitor mode, wait approximately 40-60
seconds and the unit will automatically transfer into the monitor mode. Using the Welch
Allyn 9600 calibrator set at 96.4 °F/ 35.8 °C or using a water bath between 84 °F and 106
°F, place the probe into the small hole on top of the 9600 calibrator or into bath. If there is
no reading place the probe back into its housing, remove and retry. If there is still no
reading, change the probe and retry the test. If there is still no reading place the probe back
into the housing, unplug the probe and plug in the CAL-KEY (5200-25), remove the probe
and confirm reading meets specifications called out on the Repair Test Specifications in
Appendix D. If there is no reading at this point, change the temperature connector PCB
and Temperature PCB.
Communication Functional Check
10. Select Tools|Options to ensure that the communication port that the cable is connected
to is selected. Select "Test" and ensure that the Vital Signs Monitor responds accordingly.
If an error is present, ensure that the communication cable is connected to the Vital Signs
Monitor. Re-try the test. If the error is still present, first, change the communication cable.
If the error is still present, then change out the main PCB.
20 Welch Allyn Vital Signs Monitor Service Manual 95P445E Rev. C
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