WD AC31600, AC22000, AC22100, AC32100, AC22500 Quick Installation Manual

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EZ-Drive Quick I n stallation

WD Caviar Series 3.5-Inch EIDE Hard Drives

EZ-DRIVE SOFTWARE OVERVIEW

If you did not receive the EZ-Drive software, you can downloa d it from our web site at www .wdc.com.

EZ-Drive software is included with the Western Digital hard drive to help you:

Quickly and easily partition and format your new hard drive. Overcom e th e 528 MB barrier . Overcome th e 2.1 G B barrier.

Partitioning and Formatting

Your WD Caviar drive has been low-level formatted at the factory. The hard drive is defect-free and ready to set up. You must partition and high-level format the drive so it can accept files.

There are two ways to format and partition your hard drive.

1. Use the EZ-Drive software that you received with the hard drive.

2. Use the DOS utilities FDI SK a nd FORMAT. We recommend using E Z- D rive. It is a safe, fast, and an e as y way to

partition an d form at th e ha rd d rive. See the sectio n Using EZ-Drive Software on page 2 for instructio ns .

For instructions on using FDISK and FORMAT, see your DOS user manual.

Note: DOS has a 2.1 GB partition limit . If you have a 2.5 GB or larger hard dri ve , y ou m ust create at lea st tw o partitions to access the full capacity.

Partition and Form at

If your system supports the full capacity of the hard drive, EZ-Drive will only parti tio n and format the hard drive. It does not install code on your boot sector.

528 MB Barri er

Most compu ter sys te ms bui l t befor e August 1994 do not support hard drives larger than 528 MB unless the BIOS is updated or third-party software such as EZ-Drive is installed.

2.1 GB Barrier

Some computer systems built before early 1996 do not support hard drives with more than 4095 cylinders (hard drives larger than 2.1 GB) unless the BIOS is updated or third-party software such as EZ-Drive is installed.

EZ-Drive Help Files

To access EZ-Drive help files on the installation disk, select Installati on Help from the EZ-Drive main menu.

Compatibility

You can use EZ-Drive software with D O S 5.0 and above, Win dows

3.1x, Windows for Workgroups, Windows 95, Windows NT, OS/2

2.1X, and OS/2 Warp. You cannot use EZ-Drive with Novell NetW are or Unix.

Data Compression Software

EZ-Drive is compatible with Stacker, Drivespace, and Doublespace disk compression utilities. Other data compression software may not be compatible. Always back up your data before using any data compression software.

Hard Disk Dev ice Drivers

Products that use thei r own hard disk devic e drivers, such as third-party disk controllers, may not be compatible with EZ-Drive.

Memory Man agers

EZ-Drive is fully compatible with the standard memory managers that come with DOS and Windows. However, EZ-Dr ive loads in conventional memory and may not be compatible with some third - party memory managers.

Ontrack Disk Manager and EZ-Drive

Ontrack Di s k M anager and EZ-Driv e ca nno t co - exi s t in the same system. If your existing drive has Ontrack Disk Manager installed and multipl e partitions, y ou cannot inst al l EZ-Drive. We recommend u si n g O ntrack Disk Manager to set up the new hard drive.

If your existing drive has Ontrack Disk Manager installed and only one partitio n, y ou can either use EZ-Drive to convert the On track Disk Ma nager partition or use Ontrack Disk Manager to set up the new drive. During installation, EZ-Drive detects Ontrack Disk Manager an d pr om p ts y ou to convert the partition to an EZ -Drive partition. If you do, EZ-Drive converts the Ontrack Disk Manager partition to an EZ -Drive partition.

Even though EZ-Drive can convert your Ontrack Disk Manager partition to an EZ-Drive partition without data loss, Western Digital recommends that you back up your data before selecting this option.

Note: EZ-Dri ve ca n convert single Ontra ck Disk Manager partitions only. It cannot conve rt mu ltip le O ntrack Disk Mana ge r Partitions.

BEFORE YOU BEGIN

Back up the data on your existing hard drive. Make sure you have a bootable DOS system disk or Windows 95

Startup d is k , EZ - Drive, DOS, and ope rati n g system software, and your system manual.

Write down the hard drive type and parameters (cylind er s/ heads/sectors) for the ex isting drive. Do NOT change the

parameters of your existing hard drive.

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DRIVE AC2540 AC2635 AC2700 AC2850 AC21000 AC31000 AC11200 AC21200 AC31200 AC21600

Capacit y ( MB) 540.8 639.9 730.8 853.6 1083.8 1083.8 1281.9 1281.9 1281.9 1624.6 CMOS (MB) 515 610 696 814 1033 1033 1222 1222 1222 1549 CHKDSK (MB) 540.8 639.9 730.8 853.6 1083.8 1083.8 1281.9 1281.9 1281.9 1624.6

DRIVE AC31600 AC22000 AC22100 AC32100 AC22500 AC32500 AC33100 AC33200 AC34000

Capacit y ( MB) 1624.6 2000.3 2111.8 2111.8 2559.8 2559.8 3166.7 3249.3 4000.7 CMOS (MB) 15 49 1907 2035 2035 2441 2441 3020 3098 3815 CHKDSK (MB) 1624. 6 2000.3 2111.8 2111.8 2559.8 2559.8 3166.7 3249.3 4000.7

Table 1. CMOS and CHKDSK Megabytes

CMOS SETUP

Most computer system s prov id e a CMOS setu p progr a m th a t gi ves you access to information rega rd ing your system c onfiguration. R efe r to your system manual for CMOS setup instructions.

Note: Each BIOS is different. The information supplied here is not meant to be followed step-by-step; it is provided as a guideline. Consult your system manual for details.

Before installing EZ-Drive, go into your CMOS setup and select the hard d r ive type option.

The following hard drive types are usually offered in CMOS: auto config, predefined, and user defined.

Auto Config Drive Type

Western Digital recommends selecting the auto config drive type. The auto config drive type automatically sets up the Western Digital hard

drive para met ers . If y o u en co u nte r p ro bl ems using auto config, try selecting Type 01.

If you select auto config and have a trans l ating BIOS, EZ-Drive will not install. You can, however, use EZ-Dri ve to part ition and format your hard drive.

Note: Even if your BIOS correctly detects the parameters, this doesn ’ t mean that the BIOS can tran sl at e those param eters. If you are in doubt, we recommend contacting your system or BIOS manufacturer .

Predefined Drive Type

If you do not have the auto config drive type or if you encounter problems after selecting auto config, select the Type 01 drive type. Selecting Type 01 ensures that EZ-Drive will install on your hard drive.

USING EZ-DRIVE SOFTWARE

Follow these instructions to partition and format the new hard d rive. If your system does not support the full capacity of your hard drive, EZ-D r ive insta l ls specia l code in the b o ot sector of the hard drive to overcome the BIOS limitations.

Note: The steps outlined in this section represent a typical installation. You instal lation may vary.

If your system does support the full capacity of your hard drive, EZ-Drive will only partition and format your hard drive. It will not install code on your boot sector.

CAUTION: Installing EZ-Drive on any drive that contains software and data will result in the erasure of all software and data on that drive.

1. After you complete CMOS setup, insert a bootable DOS disk or Windows 95 startup disk in drive A.

2. Press

CTRL+ALT+DEL

to reboot your system.

3. Insert the EZ-Drive disk in drive A. At the A: prompt, type ez an d

ENTER.

press

4. The Micro Hous e EZ-Driv e license agreement d isplays. Press ENTER to start the in s talla tion.

User Defined D rive Type

Select user defined if your CMOS Setup does not offer auto config or Type 01. If you select user def ined, you must enter 1023x16x63 for your drive p arameters.

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5. At the EZ-Drive Main Menu, select Fully Automatic Installation.

ENTER.

Press

7. EZ-Drive formats the drive now. If your drive is 2.5 GB or larger, the following screen displays. Press

ENTER to accept the default

part ition siz es.

6. After EZ-Drive detects th e dr ive, the following screen displays if your system does not support the full capacity of your hard drive. Press Y to continue ins t al l ation.

Note: DOS has a 2.1 GB partition limit . If you have a 2.5 GB or larger hard dri ve , y ou m ust create at lea st tw o partitions. Do not cr e ate a partition lar ge r tha n 2. 1 GB.

8. Follow the instructions onscreen, and when prompted insert a bootable DOS disk.

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9. EZ-Drive has successfully set up your hard drive. Remove any disk from your floppy drive. Press

ESC to exit and restart your system.

Your hard drive is now partitio ne d and formatted.

INSTA LLING AN OPERATING SYSTEM FROM DISK

If you installed EZ-Drive on the hard drive, you must follow the steps below to ins tall DOS 5.0 and above, W ind o w s 3. 1x, W in dows for Workgroups, Windows 95, Windows NT, OS/2 2.1x, and OS/2 Warp from disk. If you did not install EZ-Drive, or used it only to partition and form at y o u r har d dr ive , see yo u r DO S manu al fo r installatio n i n s tru ctions.

Caution: If you do not install DOS exactly as described below, the DOS setup routine will reformat the hard drive to less than the full capacity.

1. Remove any disk from the floppy drive.

2. Press

CTRL+ALT+DEL

to reboot the system. The following message

displays if EZ-Drive is installed on your hard drive. EZ-Drive: Initializing. . .

EZ-Drive: Hold the

CTRL key down for Status Screen or to boot

from a floppy...

CTRL

3. Press and hold down the

key. A status sc r ee n dis p lays.

4. Read the screen pro mp t and ty pe A.

5. Insert the DOS installation disk 1 into drive A. Press

ENTER.

Follow the prompts to co mp l ete the installati on .

Tips

Refer to yo ur operating system manual to install operating systems other th a n DOS.

See EZ-Dri ve onli ne help for more i nfo rmation.

UNINSTALLING EZ-DRIVE

This option removes EZ-Dri ve, and re turns control of the drive to your system BIOS.

Note: Before uninstalling EZ-Drive, make sure that you have properly configured the B IOS to recognize the full drive capa ci ty.

1. Insert the EZ-D rive disk into drive A.

2. From the A: prompt, type ez and press

ENTER.

3. From the EZ-Drive Main Menu, select Other Options. From the Installation Options screen, select Change Installed Features.

4. Select the drive you want to change.

5. From the Ch ange Installed Features scree n, se lect Co ntro l led by

EZ-Drive. Press

ENTER to toggle the selection to Disabled.

6. From the Ch ange Installed Features screen , se lect Save Changes.

7. Press

ESC to return to the Installation Opt io ns sc reen, and select

Uninsta ll EZ-Drive.

8. A warning message displays. Type Y to remove EZ-Drive. EZ-Drive is now uninstalled and the BIOS controls this drive.

FREQUENTLY ASKED QUESTIONS

A short list follows with common questions and solutions.

Q: Do I need to run FDI S K and FORMAT?

A: No. EZ-Dri ve i s a faste r, easier way to part ition and format your hard d r ive.

Q: I don’t see the ful l capacity of my hard drive when installing DOS.

A: Two issues a f f ect the installati o n of your ha rd drive: 1) some syst ems do not pr op erly reco gnize har d d rives that have more than 4095 cylinders (dri ves larger than 2.1 GB); 2) most s yst em BI O S dated before 1994 do n’t recognize drive s g re ate r than 528 MB. To overcome this limitation, either install EZ-Drive or upgrade your system BIOS. The following list provides the phone numbers for common BIOS sources.

-OR

If you installed EZ-Drive and then incorrectly booted to your DOS installation disks, you may have accidentally used DOS to overwrite your EZ-Drive partitions. You need to use FDISK to delete your DOS partitions and then re-install EZ-Drive. Be sure to follow the instruc t ions outline d in the preceding section Install ing an Op erating System from Disk.

The following list provides the phone numbers for several BIOS sources.

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BIOS Sources:

Micro Firmware (Phoenix BIOS on ly) (405) 321-8333 Phoenix (617) 551-4000 Unicore (508) 686-6468

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Q: Will my syste m BI OS support the West ern Digital 2.5 GB or larger hard drive?

A: With so m e sy stems, the BIO S cannot recognize drive capacities greater than 2.1 GB . Use the E Z-Drive s o f t ware to ov ercome this BIOS limitation.

Q: The reported capacity of my hard drive is MUCH smaller than Table 1 shows it sh ould be.

A: Your system BIOS improperly handles hard drives that report greater than 1024 cylinders. Us e th e EZ- Drive software to acc es s the full capacity of your drive.

Q: What will happen if I in st all EZ-Drive on a hard driv e that has Ontrack Disk Manager?

BULLETIN BOARD SERVICE (BBS) (24 HOUR)

North Ameri ca o nl y: 714-753-1234 Germany: +49-89-92200 6- 60 U.K.: +44-1372-360 387 You may access the Technical Support Bulletin Board if you have a

Hayes-c om patible modem with a 2,400 to 28, 800 baud rate. The required format is: 8 data bits, 1 stop bit, no parity.

DocuFAX (24 Hour)

North Ameri ca o nl y: 714-932-4300 The Netherl ands only: 020-4467650 Outside Th e Netherlands: +31-20 -4 467650 Use the auto mated FAX system to have produc t information sent

directly to your FAX machine.

A: EZ-Drive and Ontrack Disk Manager cannot coexist in the same syst em . If the existing hard drive ha s o n ly one part ition and Ontrack Disk Ma nag er already installed, EZ- D rive converts the Ontra ck Disk Manager part ition to an EZ-Drive partition. Back up your hard drive before installing EZ-Drive. If the existing hard drive has multiple partitions and Ontrack Disk Manager installed, EZ-Drive will not ins tal l . Use Ontrack D is k Manager to set up the new hard drive.

Q: How much memory does EZ-Drive use ?

A: 5 KB.

Q: How can I get 32- bit dis k access in Windows?

A: Use the 32-bit disk access driver included on the EZ-Drive disk. Install the d ri v er by running the EZ-Drive SETUP.EXE pr o g ram.

Q: I have a 2.5 GB or la rger drive. Can I create one partition only?

A: No. DOS has a 2.1 GB partition limitation. You must have at least two partitions to access the full capacity of your drive.

TECHNICAL SUPPORT

North Ameri ca o nl y: 714-932-4900 or 800-832-47 78 Outside North America: 714-932-5000 Europe only: +31-020-4467 651 If you need additional information or help during installation or

normal use of our products, contact Western Digital Technical Support. Ou r customer support staff wi l l an sw e r y o ur ins tall ation questions by phone. When calling for support, please have your Western Digital hard drive serial number and system hardware versions avai l able.

WD AC31600, AC22000, AC22100, AC32100, AC22500 Quick Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual