WACOM CintiQ - Companion Hybrid User Manual

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Professional Hybrid Creative Tablet
User’s manual
About the Cintiq Companion Hybrid Parts and Accessories Getting Started Mobile Mode Using the pen The multi-touch feature Desktop Mode Customizing your Cintiq Troubleshooting Support options
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Cintiq Companion Hybrid User’s Manual Version 1.0, Rev H0413 Copyright © Wacom Co., Ltd., 2013 All rights reserved. No part of this manual may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.
The above year indicates when this manual was prepared. However, the date of release to the users of the manual is simultaneous with the introduction into the market of the applicable Wacom product.
Cintiq and Wacom are registered trademarks of Wacom Co., Ltd. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and Mac are trademarks of Apple, Inc., registered in the U.S. and other countries.
Any additional company and product names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of these products.
ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission. ASTRO File Manager
®
is a registered trademark of Metago, Inc.
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TABLE OF CONTENTS
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ABOUT THE MANUAL 5 ABOUT THE CINTIQ COMPANION HYBRID 6
Parts and Accessories 7
Unpacking 7 Front view 8 Rear view 8
Attaching the stand 9 GETTING STARTED 10
Step 1: Connect the Cintiq to your computer 10 Step 2: Complete the Mobile Mode Setup wizard 11 Step 3: Complete Driver Installation for
Desktop Mode 14
Rocker Ring and Center Button 14
Desktop Center and Mobile Center Features 15
Setting up your work area 17
MOBILE MODE 18 Pen and touch 18 File management 18 Using the Wacom Mobile Center 18
Battery status and Operation 21
DESKTOP MODE 22 Configuring for handedness 22 The Wacom Desktop Center 22 Pen features 25 Using the pen 26
Holding the pen 26 Positioning 27 Clicking 27 Erasing 27 Dragging 27 Working with pressure sensitivity 27
Drawing with tilt 27 ExpressKeys, Rocker Ring, and Center Button 28 The multi-touch feature 29
Selecting multi-touch 29
Customizing multi-touch 31
Setting multi-touch options 31
Testing multi-touch 33 Working with multiple monitors 33
Wacom Display settings 33 Customizing your Cintiq 35 Managing your control panel settings 35 Express View and Settings 35
Control panel overview 36
Customizing Cintiq functions 38 Calibrating the Cintiq 39 Customizing the pen 40
Adjusting tip feel and double-click 41
Adjusting eraser feel 42
Advanced tip and eraser pressure settings 42
Customizing pen buttons 43
Customizing tilt sensitivity 44 Customizing the ExpressKeys 45 Customizing the Rocker Ring and Center Button 46 On-Screen Controls 46
Creating Screen Keys or Screen Touch Strips 47
Customizing Screen Keys or Screen
Touch Strips 49
Assigning panels to ExpressKeys or
Rocker Ring buttons 49 Using Screen Keys or Screen Touch Strips 51 Changing the appearance of the on-screen
controls 51 Managing your On-Screen Controls 51
Button functions 52 Using and customizing the Radial Menu 59 Working with Display Toggle 60 Application-specific settings 61
Creating an application-specific setting 62 Changing application-specific settings 63 Removing application-specific settings 63
Working with multiple tools 63 Renaming the tablet in the tablet list 63
TROUB LES HOOTING 64
Software updates 64
Testing the Cintiq in Desktop Mode 65 Testing controls and input tools 66
Testing the ExpressKeys, Rocker Ring,
and Center Button 67 Tes ti ng a p en 67
Display troubleshooting (Desktop Mode) 68
General problems 68
Tablet troubleshooting 70
Windows-specific problems 73 Mac-specific problems 74
Support options 76
Service and repair 76
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FREQUENTLY ASKED QUESTIONS 77 CARE AND MAINTENANCE 79
Caring for the Cintiq 79 Replacing the pen nib 80
OTHER USEFUL INFORMATION 81 Uninstalling Cintiq 81 Managing preferences 82 Installing multiple tablets 83 Using applications integrated for tablet control 84 Importing expert settings 85 Pen and digital ink capabilities in Windows 86 Product information 87
Product specifications 87 Battery specifications 87 Warranty Service in the U.S.A. and Canada 88 Warranty Service Outside of the U.S.A.
and Canada 88
Ordering parts and accessories 89 GLOSSARY 90
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INDEX 92
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ABOUT THE MANUAL

This manual provides quick access to information about your Cintiq Companion Hybrid (Cintiq). The information applies to the Windows and Mac operating systems (Desktop Mode), and to the Android operating system (Mobile Mode). For Desktop Mode, Windows screen captures are shown unless otherwise noted.
Go directly to Table of contents
Use the navigation controls to move through the manual.
Go to table of contents. Go to front page.
Go to index. Page back, or page forward.
or Index topics by clicking on them.
Go back to previous view.
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Use your .pdf viewer zoom-in tool to increase the size of the manual on your screen. See the viewer application help for information on any additional tools that help you use and print the manual.
MALL CAPITAL LETTERS are used to identify the names of keyboard keys, dialog boxes, and control panel
•S options.
Be sure to read the Important Product Information document for the Cintiq Companion Hybrid, which can be accessed from the Wacom Desktop Center. The guide includes product safety precautions, specifications, and your license agreement.
The following information is not included with this product: information about your specific computer hardware or operating system, or information about your application software. Your best source for this information is the set of manuals and discs that came with your hardware, operating system, or application.
Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and improvements are made from time to time. Therefore, some changes, modifications, and improvements may not be covered in this manual.
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ABOUT THE CINTIQ COMPANION HYBRID

The Cintiq Companion Hybrid is an interactive pen and touch display and sketch pad tablet in one device. It operates in two different modes:
Desktop Mode. When you connect the Cintiq to a computer using the Windows or Macintosh operating system, it functions as a display supporting pen and touch input for design and graphics work. It also can be used to play music from your computer, or for video conferencing.
Mobile Mode. When the Cintiq is disconnected from your computer, or connected with only the USB cable, it functions as an Android tablet with its own processor, pen and touch input, and connections to the Internet and accessory devices. While on the go you can review and edit your work, and access the Internet, email, and the features and functionality of the Android environment. The Cintiq also features built-in Bluetooth, GPS, wifi, front and rear cameras, microphones and speaker.
Your Cintiq can be used in landscape or portrait orientation, or lying flat on your desk or in your lap. In landscape orientation, it can be placed in one of three different inclined positions, using the stand provided.
For transferring data from your Android system to your computer and back, your Cintiq includes a pre­installed copy of ASTRO File Manager by Metago. ASTRO File Manager lets you move files between the Cintiq and your computer, connected USB storage devices or cloud locations, and provides other file management functions.
See Front view functionality, see Desktop Mode
and Rear view illustrations for the locations of the Cintiq’s features. For details on
and Mobile Mode.
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Pen and personalization rings
Pen case, replacement nibs and nib extraction tool
Plug for AC power adapter
3-in-1 cable
Cloth
Cintiq stand
AC power adapter and cable
Cintiq Companion Hybrid
Protective sleeve
Quick Start Guide (printed booklet)
Warranty card included with some configurations.
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PARTS AND ACCESSORIES

The Cintiq Companion Hybrid and supplied accessories are shown below.

UNPACKING

Unpack the Cintiq and place it on your desktop, or another work area that is level and stable. Make sure the surface is flat, clean, and dry. Inventory the items and ensure the box contents are complete.
Remove any packing materials from the back of the Cintiq and its cabling. Save the packing materials and box for use when shipping or storing the Cintiq.
Note: If you place the Cintiq face-down for any reason, use a soft, clean cloth or pad under the front of the display to make sure the screen will not be damaged through contact with another surface.
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ExpressKeys (4)
Center Button
Rocker Ring
Front camera
Power button
USB port
Stand slots
Battery status LED
Microphone Headphone jack
MicroSD card slot
3-in-1 connector
Grip pad
Micro HDMI port (video out)
Rear camera
Microphone
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FRONT VIEW

The features of your Cintiq are illustrated below. It can be configured for either right-handed or left-handed use, and positioned in one of two landscape orientations or two portrait orientations.

REAR VIEW

Speaker
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ATTACHING THE STAND

In landscape orientation, the Cintiq stand can be used in one of three inclined positions. After attaching the stand, you can adjust the display incline as follows:
1. Place the Cintiq on a flat, stable surface.
2. Place the stand with the aluminum surface down and the three tabs facing up.
3. Decide which of the incline tabs you want to use.
4. Hold the Cintiq upright so you can see the back.
5. Place the tab at the bottom edge of the stand into the slot in the lower edge of the Cintiq.
6. Keeping the lower tab in its slot, tilt the Cintiq toward the stand and insert the tab into the tab for the incline you want to use into the other slot. Make sure both tabs are fully inserted into the slots.
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GETTING STARTED

When you have unpacked your Cintiq and are ready to begin using it, complete the following steps to turn on your Cintiq and launch the Setup wizard.
Note: You must install the Windows or Macintosh driver for Cintiq to work properly in Desktop mode. Before you begin, read the Quick Start Guide that is included in the box with your Cintiq. Make sure your computer meets the following minimum system requirements:
Windows 7 or 8 (32-bit or 64-bit configurations) or Mac OS X 10.6 or later
Available USB port
Available HDMI port
Note: If your computer does not have an HDMI (video out) port, you will need an HDMI adapter to connect your computer to the Cintiq.

STEP 1: CONNECT THE CINTIQ TO YOUR COMPUTER

Complete the connections from the Cintiq to your computer. Make sure to use the power cable to connect to an external power source. Refer to the connection diagram.
1. Connect the interface and video plugs of the 3-in-1 cable to the available USB and HDMI ports on your computer. Note that Wacom recommends connecting the USB cable directly to your computer, and not to a USB hub attached to your computer.
2. Connect the adapter plug of the 3-in-1 cable to the power adapter.
3. Connect the remaining end of the 3-in-1 cable to the Cintiq.
4. Install the wall plug on the power adapter. Note that the plug can be turned to accommodate different outlets.
5. Plug the power adapter into an AC outlet.
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Power adapter
3-in-1 cable Interface and USB connectors
Adapter plug
Caution
Use only the power adapter provided, or an identical adapter, with your Cintiq. Use of an improper power adapter may damage the Cintiq.
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STEP 2: COMPLETE THE MOBILE MODE SETUP WIZARD

1. When your computer is connected, turn on the Cintiq to launch the Setup Wizard, which will guide you through the setup and installation process for Mobile Mode.
2. Make sure that you have wifi and Internet access before you begin using the Setup Wizard.
Select the N left side of the window display the setup functions, and the right side of the window will list the options for each function.
EXT button at the bottom of the screen with your finger or pen to move through the steps. The
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•LANGUAGE. Select your preferred language.
ELCOME video.
•W
EN TO CURSOR ALIGNMENT. This item opens a calibration setup screen.
•P
1. Tap the center of each crosshair with the pen tip. When you have finished, a test screen appears.
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2. On the test screen, check the calibration by drawing several times on the screen. If you are satisfied with the results, click S
AVE to accept the calibration. Click RECALIBRATE if you want to repeat the
calibration for any reason. You can recalibrate at any time from the Wacom Desktop Center.
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•GOOGLE REGISTRATION. This item brings up a box for entering Google account information so you can register your Cintiq and access Google Play, Google +, Google Wallet, Gmail, and other Google services.
From this screen, log in to your Google account if you have one. If you do not have a Google account, you can set one up here. You will need a Google account to access the Play Store.
After you have logged in, you can:
Select your preferred language if it is not already displayed.
Set up backup and restore capabilities for your app, store, and device data.
Provide wallet or credit card information to pay for purchases from Google Play, etc.
Set location services to use GPS on your Cintiq.
Set your preferences for services, system updates, etc. When you have completed your Google settings, click S
ETUP COMPLETE to return to the Wacom setup
wizard.
UTORIALS. Wacom recommends you explore these videos to familiarize yourself with your Cintiq. You
•T can watch as many videos as you like, or skip them during setup and access them later.
ONNECT TO PC OR MAC. If you have already connected the Cintiq to your computer as shown in the
•C diagram above, go on to the next step.

STEP 3: COMPLETE DRIVER INSTALLATION FOR DESKTOP MODE

When Mobile Mode setup is complete, you must install the drivers for operation of your Cintiq in Desktop Mode. Complete the remaining items in the Setup Wizard:
NSTALL PC OR MAC SOFTWARE. Follow the instructions and click NEXT.
•I
After you click N for the virtual driver CD I
On Windows: On Mac:
A new drive will be connected and you will see a CD icon. Click the icon and follow the
EXT, the Cintiq will switch to Desktop Mode and display your computer’s desktop. Look
NSTALL CCH, which contains the desktop driver software.
Follow the prompts to proceed with installation.
prompts to proceed with installation. Note: You can also download the driver from www.wacom.com
.
Wacom recommends rebooting your computer after software installation.
You Cintiq should now be ready for you to use. When you connect it to your computer it will function as a pen and touch display with access to Desktop Mode features, using the Windows or Mac operating system. When you disconnect the Cintiq, it will work as a standalone Android tablet with pen and touch input and access to other Android tablet functions, so you can work on the go.

ROCKER RING AND CENTER BUTTON

In Mobile Mode, the settings for the Rocker Ring buttons and the Center Button are:
Top and bottom Rocker Ring buttons: adjusts volume up and down.
Right and left Rocker Ring buttons: adjusts brightness up and down.
Center Button: launches a web browser. You can change the function for the Center Button in the Wacom Mobile Center (see Using the Wacom Mobile Center
).
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DESKTOP CENTER AND MOBILE CENTER FEATURES

The following table provides an overview of key features and capabilities available in each mode.
Item Desktop Mode Mobile Mode
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System requirements Windows 7 or 8 (32 or 64 bit
configurations) or Mac OS X 10.6 & later, HDMI port, USB port
Connection requirements
Tablet control defaults
Center Button Windows 8: Home
Rocker Ring Top: Undo
ExpressKeys (top to bottom) ExpressKey settings maintained when changing orientation
Pen and touch input (may be app-specific)
1) 3-in-1 connector
2) Cable connecting HDMI, USB and power
Windows 7: Start Mac OS 10.6: Switch applications Mac OS 10.7 or later: Launchpad
Left: Display Toggle Right: Radial Menu Bottom: On-screen controls
Key 1: Shift Key 2: Ctrl Key 3: Alt Key 4: Pan/Scroll
Not applicable
Optional: power; WiFi; Bluetooth; USB; 3-in-1 connector and cable connecting only USB and power
Launch web browser. Change Center Button function in Wacom Mobile Center
Right/left: adjust brightness Top/bottom: adjust volume
Key 1: Home screen Key 2: Menu Key 3: On-screen keyboard Key 4: Search
Pro pen Art pen Air brush Touch gestures
Pressure, tilt, eraser Pressure, tilt, rotation, eraser Pressure, tilt, fingerwheel, eraser Customizable gestures (Windows and Mac)
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Pressure, eraser Pressure, eraser Pressure, eraser Android gestures
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Item Desktop Mode Mobile Mode
Tablet features
Front camera Webcam only Photos and video Rear camera Not supported Photos and video Microphone Webcam only Yes Headphone jack Yes Yes Speaker Yes Yes MicroSD card slot Yes Yes Micro HDMI-out port Not supported Yes Bluetooth Not supported Yes GPS Not supported Yes
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USB port Storage media, other peripheral
devices
Storage media, other peripheral
devices Wifi Not supported Yes Attachable, adjustable
stand
Yes (three angles, landscape orientation only)
Yes (three angles, landscape
orientation only) Battery status LED Yes Yes
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Item Desktop Mode Mobile Mode
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Customize Open the Wacom Desktop Center
from the Start screen (Windows 8), the Start menu (Windows 7), or System Preferences (Mac) for links to system updates, file management, control panels, tutorials and manuals, and related features.
Change tablet orientation
Set preferences for orientation and right-handed or left-handed use from the Wacom Desktop Center. On the Mac, the orientation must be set from the Display Preferences pane.
1) Open the Wacom Mobile Center
from the Android Home screen for
links to system updates, settings,
file management, tutorials, and
related features for the Cintiq.
2) Open Settings from the Android
Home screen for standard Android
settings.
The orientation automatically
adjusts to tablet position. To disable
it, turn off A
UTO-ROTATE in the
Wacom Mobile Center. To lock in an
orientation, open S
ETTINGS on the
Android Home screen and set
R
OTATION LOCK.
Wake from Sleep Press any computer keyboard key Briefly press the Power button Reboot Briefly press the Power button Press the Power button until the
menu appears. Select the Reboot
option.

SETTING UP YOUR WORK AREA

To minimize fatigue, organize your work area to create a comfortable environment. Position the Cintiq, the pen, and your keyboard for easy access without unnecessary reaching. The pen display and any other displays should be positioned so you can view them comfortably with a minimum of eyestrain.
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MOBILE MODE

The Cintiq Mobile Mode uses the Android operating system. It is the mode you are using when the Cintiq is not connected to your computer with the 3-in-1 cable or the HDMI connector. When in Mobile Mode, the Cintiq will function as an Android tablet with pen and touch input capability.
When you are using the Cintiq in Mobile Mode, connect the cable from the power adapter directly into the 3-in-1 connector if you want to charge the Cintiq.
Note: The use of some HDMI adapters can cause the connected to a computer, and your screen will be blank. If this happens, unplug your adapter or 3-in-1 cable to switch your Cintiq to Mobil
If the Lock icon appears on the scr
e Mode.
een, slide the icon toward the right to unlock the Cintiq.

PEN AND TOUCH

Pen and touch in Mobile Mode function much the same as in Desktop Mode. In some instances, Mobile
Mode applications may not support all pen features.
Touch is disabled when the pen is brought within proximity of the screen (approximately For a list of Android touch gestures, see http://developer.android.com/design/patterns/gestures.html. This
site also provides descriptions of Android settings, navigation, notifications, and related functions.
Cintiq to switch to Desktop mode even if it is not
5 mm or 0.2 inch).

FILE MANAGEMENT

To copy or move files directly to or from your computer, connect the 3-in-1 cable to your Cintiq and connect only the USB cable to your computer. Cintiq will remain in Mobile Mode.
In Mobile Mode, you can manage your files in two different ways:
ASTRO File Manager, created by Metago, is pre-installed on your Cintiq. ASTRO File Manager allows you to move your files between the Cintiq, your computer, USB devices, and cloud locations. You can transfer, copy, delete, rename, sort, create new folders and directories, and perform other functions with your files and photos.
When you connect the Cintiq to your computer, drives and devices will appear on your screen. You can move files from these devices between your computer and the Cintiq using drag and drop.
For detailed instructions on using ASTRO File Manager, go to www.metago.net Manager Getting Started Guide at the bottom of the page. ASTRO F selecting F
ILE MANAGEMENT in the Wacom Mobile Center, or you can launch it from your Home screen.
ILE MANAGER can be launched by
and click on ASTRO File

USING THE WACOM MOBILE CENTER

Wacom Mobile Center is a Mobile Mode application that allows you to change settings, use Android apps, register and update your system, and select options for file management. You can also access product support, and product-related web sites.
The items on the left side of the Wacom Mobile Center screen allow you to make selections or set options from the associated lists on the right side of the screen.
If your Cintiq is connected to your computer and then disconnected, the Cintiq will switch to Mobile mode. You can open the Wacom Mobile Center from the Wacom Center icon on the Home screen.
To make additional customizations and settings changes for your Android system, select the Settings app from your Home screen or from the Notification Drawer in the upper right of the screen.
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The following options are available from the Wacom Mobile Center:
SEFUL APPS.
•U
ILE MANAGEMENT. Launches ASTRO File Manager, which helps you manage your content and files,
•F including pictures, music, videos or documents, on your Cintiq and your computer via networking. You can also use ASTRO File Manager with popular cloud services such as Facebook Photo Albums, Dropbox, Google Driver, SkyDrive and Box.
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•CREATIVE APPS. Launches Wacom Creative Canvas, Wacom Manga Canvas, or other apps that will enhance your creativity. These apps can also be launched from the Android Home screen.
REATIVE APPS you can select WACOM RECOMMENDS to access a list of useful Android apps.
In C
YSTEM UPDATE. The system will inform you when a software update is available, and provides options
•S for downloading and installing the update. You may also select a checkbox that will automatically monitor the system for new updates, and show a notification when a new update is available.
•D
EVICE.
UTO-ROTATE SCREEN. Setting this slider to ON causes the display to change to the correct
•A orientation if you change the position of the Cintiq. You can also set this preference from the Home screen.
ENTER BUTTON. Select your preferred function for the Center Button. The default for the Center
•C Button is to launch the web browser. You can set the function to launch a web browser, the Wacom Mobile Center, ASTRO File Manager, a camera app or custom app available on your system, take a screen shot, or perform other functions.
EN TO CURSOR ALIGNMENT. This option will open the pen calibration utility used in the Setup wizard.
•P See Step 2: Complete the Mobile Mode Setup wizard.
•ADVANCED SETTINGS.
HOW VIRTUAL DESKTOP DRIVER CD. Use this option to install Desktop Mode drivers if you did not
•S
complete installation in the Setup Wizard, or if you want to reinstall the drivers at a later time.
NABLE PC CONNECTIVITY VIA ADB. This item is checked to ensure notifications between the
•E
Cintiq and the computer.
ELP & SUPPORT.
• H
EGISTRATION. Click the registration link to access the Wacom product registration site.
•R
SER MANUALS. Allows you to access this manual and the Important Product Information document,
•U which provides specifications, warranty, and related information.
UTORIALS. Allows you to access instructional videos that will help you begin using your Cintiq, and
•T
learn more about how to work with it.
UPPORT. This option allows you to access the Wacom Support site for help with your Cintiq.
•S
OCIAL MEDIA AND FORUMS. This option allows you to launch additional web sites that will help you
•S
learn more about working with your Cintiq.
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BATTERY STATUS AND OPERATION

The battery status LED on the Cintiq indicates battery conditions as follows:
Status LED
Off Off Charging Amber Fully charged With AC power: Green Without AC power: Off Low battery With AC power: Amber Without AC power: Red
(battery is below 10%)
Sleep Off
Battery status is displayed on the Wacom Desktop Center, the Mobile Center, and on the task bar on the Mobile screen. You will receive notifications if the battery charge falls to a low level. Completely discharging the battery will cause the Cintiq to shut down.
If the battery’s operating temperature becomes too hot or too cold, you will receive a notification. If the battery is too hot and your Cintiq is connected to an external power source, unplug the Cintiq. If you believe you have a problem with battery operation and are not able to resolve it, please contact Wacom Support.
To protect and maximize the life of your battery:
Operate and store your Cintiq at room temperature.
Do not allow your battery to be completely discharged.
Do not ignore low-battery notifications.
Wacom recommends that you keep the power cable connected when working in Desktop Mode, so the battery charge does not get too low.
If you will not be using your Cintiq for an extended period of time, charge the battery before your final use. Restart the Cintiq once every month or so and check the battery status icon. Charge the battery again if it is very low.
Do not attempt to remove, repair, replace, or alter your Cintiq’s battery. If you have a problem with the battery, please contact Wacom Support for your region.
Make sure the power cable is connected when you are in Desktop Mode. Also see Battery specifications
.
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DESKTOP MODE

Desktop Mode is enabled when the Cintiq is connected to your computer with the 3-in-1 cable, and the software for PC or Mac operation has been installed (see Getting Started
Wacom Desktop Center will launch automatically after the Mac or PC driver has been installed. See The
Wacom Desktop Center.
Note: The use of some HDMI adapters can cause the Cintiq to switch to Desktop mode even if it is not connected to a computer, and your screen will be blank. If this happens, unplug your adapter or 3-in-1 cable to switch your Cintiq to Mobil
e Mode.

CONFIGURING FOR HANDEDNESS

During the installation process at the end of the Setup wizard, you were prompted to choose a default configuration, based on whether you are right-handed or left-handed. The configuration you chose was used to determine the default settings for the ExpressKeys. In general, you will want the ExpressKeys on the same side as your non-dominant hand. If you are right-handed, position your ExpressKeys on the left. Put them on the right if you are left-handed.
You can use the Wacom Desktop Center to reconfigure your Cintiq for a left-handed or right-handed user at any time. The ExpressKeys will change automatically to adjust to the new settings.
).

THE WACOM DESKTOP CENTER

The Wacom Desktop Center is a utility that lets you select settings for your Cintiq, learn more about how to use it, and connect to related web sites. After the driver for Desktop Mode is installed, you can access the Desktop Center at any time from the Start screen in Windows 8 or the Start menu in Windows 7, or from System Preferences on the Mac. Select from the activities on the left side of the screen to see the options for each one.
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The following options are available from the Wacom Desktop Center:
OFTWARE UPDATES. If software updates are available, you will see a notification message. Click on
•S W
ACOM SOFTWARE UPDATES to view Cintiq driver updates for Desktop Mode. Click on the update you
want to begin downloading and installation of the update.
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•DEVICE.
RIENTATION. During driver installation, you were asked to select a setting for either right-handed or
•O left-handed use. This item allows you to reset that value, and to select a separate orientation for your Cintiq if you would like to do so.
Note: On a Mac the orientation must be set from the Display Preference pane. A link to the pane location is provided under this option.
ISPLAY. This item allows you to set display characteristics such as brightness, contrast, color
•D temperature, etc.
EN, TOUCH & BUTTONS.
•P
OUCH ON/OFF. Select the radio button for turning Cintiq touch on or off.
•T
EN, TOUCH & BUTTON SETTINGS. This option will access the Wacom Tablet control panel settings for
•P the following features:
Pen. See Customizing the pen.
For a general description of pen use, see Pen features and Using
the pen.
Touch. See Setting multi-touch options and Customizing multi-touch. For a general description
of multi-touch use, see The multi-touch feature
ExpressKeys. See ExpressKeys, Rocker Ring, and Center Button
.
.
Rocker Ring and Center Button. See ExpressKeys, Rocker Ring, and Center Button.
•PEN TO SCREEN CURSOR ALIGNMENT. See Calibrating the Cintiq.
ELP & SUPPORT.
•H
EGISTRATION. Click the registration link to access the Wacom product registration site.
•R
SER MANUALS. This heading allows you to access manuals and product information for your Cintiq.
•U The Important Product Information document provides specifications, warranty, and related information.
•T
UTORIALS. This option allows you to select instructional videos that will help you begin using your
Cintiq, and learn more about how to work with it. If you have a wifi connection you can access product information and instructional videos from the website at any time.
UPPORT. This option allows you to access the Wacom Support site for help with your Cintiq.
•S
OCIAL MEDIA AND FORUMS. This option provides links to social media sites that contain Wacom
•S pages that you may find helpful.
The Wacom Desktop Center screen also shows battery status in the upper right corner of the Wacom Desktop Center screen. It shows whether the battery is charging, the percentage of the charge, and any other notices about the battery. If a battery notification shows a low charge, you will need to connect it to a power source.
If a Not Connected indicator appears, go to the Wacom Mobile Center and enable PC C A
DVANCED OPTIONS.
ONNECTIVITY under
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PEN FEATURES

Side switch: The pen comes equipped with a customizable side switch. It has two functions that can be selected by rocking the switch in either direction. You can use the side switch whenever the pen tip is within proximity (5 mm (0.2 inch)) of the screen surface.
You do not need to touch the pen tip to the display surface in order to use the switch.
In Desktop Mode, by default the upper switch is set to
DOUBLE
C
LICK, and the lower switch is set to RIGHT CLICK. You can customize
or disable the switch functions using the Wacom Tablet control panel.
Pen tip (replaceable nib)
: The pen activates as soon as it is brought within proximity of the Cintiq’s screen. This allows you to position the screen cursor without touching the pen tip to the screen.
When pressure is applied to the pen tip, the pen simulates a primary mouse button click. Tip click pressure can be adjusted in the Wacom Tablet control panel.
Eraser: When brought within proximity of the Cintiq’s screen, the tablet portion of the display reports the pen location. Pressure information is reported as you press down on the eraser. By default, the function is set to E
RASE.
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Important:
Use only the pen that came with your product, or a Wacom accessory pen specified for use with Cintiq. Other pens may not function properly, or may damage the screen.
Do not use felt nibs on your Cintiq, as they could scratch the screen.
When not in use, place the pen in the pen case, or lay it flat on your desk. To maintain the sensitivity of your pen, do not store it in a container where it will rest on the tip or eraser. Improper storage may damage pen tip pressure sensor(s).
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If you are working in a multi-user environment or otherwise want to personalize your pen, unscrew the tip cone and replace the colored ring with one of another color (included).
You can
customize the pen settings at
any time.
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USING THE PEN

The cordless, battery-free pen senses the amount of pressure and tilt you apply to the tip. There are four basic techniques for using the pen: pointing, clicking, double-clicking, and dragging. If you are unfamiliar with using the pen, see the following pages.
Holding the pen The multi-touch feature Clicking Dragging Working with pressure sensitivity Drawing with tilt

HOLDING THE PEN

Hold the pen like you would a normal pen or pencil. Adjust your grip so that the side switch is in a convenient location where you can toggle it with your thumb or forefinger. Be careful not to accidentally press the switch while drawing or positioning with the pen.
Place the pen within easy reach while you work. When not in use, place the pen in the pen case, or lay it flat on your desk.
Important: To maintain the sensitivity of your input tools, do not store them in a container where they will rest on their tip or eraser. Improper storage may damage the pen tip pressure sensor(s).
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POSITIONING

To position the screen cursor, move the pen slightly above the Cintiq screen without touching the screen surface. Press the pen tip on the screen to make a selection.
Note: Calibrating the Cintiq In Desktop Mode, if the screen cursor does not jump to a position near the pen tip when you place the pen
on the screen, the Cintiq software driver may not be installed or is not loading. Install the driver software if necessary.
For Mobile Mode calibration, see Mobile Mode
ensures correct alignment of the screen cursor with the pen tip.
.

CLICKING

Tap the screen once with the pen tip, or touch it to the screen with enough pressure to register a click. To double click, press the upper side switch (when set to D
the same place with the pen tip.
OUBLE CLICK), or quickly tap the screen twice in

ERASING

In supported applications the pen eraser works like the eraser on a pencil. In text applications, use the eraser to select text and then lift the eraser from the Cintiq screen to delete the text.
Visit the Wacom website to learn about applications that support the eraser. See product information eraser is not supported in an application, you can still use it for positioning, drawing, or annotation.
. If the

DRAGGING

Select an object, then slide the pen tip across the screen to move the object.

WORKING WITH PRESSURE SENSITIVITY

The pen responds to the nuance and inflection of your hand movements, enabling you to create natural­looking pen and brush strokes within applications that support this feature.
To draw, ink, or write with pressure sensitivity, move the pen along the screen surface while applying various amounts of pressure downward on the tip of the pen. Press hard for thick lines or dense color. Press gently for thin lines or softer color. Some applications require that you first select a pressure-sensitive tool from the application tool palette. To adjust tip feel, see adjusting tip feel and double-click
Visit the Wacom website to learn about applications that support pressure. See product information
.
.

DRAWING WITH TILT

The Cintiq recognizes when you tilt the pen from vertical to incline positions. Tilt can be used to control line shape and thickness in supported applications.
Visit the Wacom website to learn about applications that support tilt. See product information
.
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EXPRESSKEYS, ROCKER RING, AND CENTER BUTTON

You can use the ExpressKeys, Rocker Ring and Center Button to perform frequently used functions or keystrokes, or to modify your pen or other input tool properties as you work.
The four positions of the Rocker Ring (left, right, top and bottom) can be set and used just like ExpressKeys. The Center Button can be programmed to perform a specific function. For example, you can:
Set a key to a commonly used keyboard shortcut, file or application.
If you cannot, or prefer not to, use the side switches on your pen, you can set a key to right-click or double-click.
Choose from any of the other available functions
Default settings for ExpressKeys, Rocker Ring and Center Button are shown below. Right-handed configuration is shown. For left-handed configuration, the ExpressKey settings are swapped (or flipped) from left to right.
. See Customizing the ExpressKeys for details.
Important: Some applications can override and control the ExpressKey or Rocker Ring functions. For details, see using applications integrated for tablet control
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