Resolving Software Conflicts for Macintosh OS 8 or 9
Using the Extensions Manager
Troubleshooting Tables
USB Connection Problems
Serial Connection Problems
General Problems
Windows-Specific Problems
Macintosh-Specific Problems
Contacting Technical Support
Linking to the Web Page
Pre-Contact Checklist
Who to Call
USA, Canada, Central and South America
Europe, Middle East and Africa
Japan
Asia Pacific (English)
Help
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<<>>
ABOUT THIS HELP...
This online Help provides quick access to information about your Cintiq or PL series Interactive Pen
Display. Just click on a navigation button or highlighted word to move through the document.
•The information in this document is common to both Windows and Macintosh platforms, unless
otherwise noted.
•Windows screen captures are shown, unless otherwise noted.
NAVIGATING THE HELP
Use the navigation controls to move through the Help:
Contents
Back
<<
>>
Go to table of contents.
Go back to previous view.
Page back.
Page forward.
opic
T
The Acrobat Reader provides you with additional tools for using and printing the manual. Refer to the
Acrobat
Reader Online Guide
Go to topic.
Topic continued.
for more information.
Help
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<<>>
OPENING THE CONTROL PANEL
For Windows:
C
ONTROL PANEL
(For other versions of Windows, click on the Windows S
P
. Double-click on the tablet icon.)
ANEL
Or...
For Macintosh:
With your Cintiq Pen, open the W
operating systems, open the Apple menu and choose C
If you are using Windows XP, with your Cintiq Pen click on the
and select O
If you are using OS X, in the F
THER CONTROL PANEL OPTIONS
INDER
ACOM
folder and double-click on the tablet icon. (For earlier Macintosh
button. Choose
ACOM TABLET
ETTINGS
. Then click on the W
TART
button. Then select S
START
select the GO menu and choose A
ONTROL PANELS
. Double-click on the tablet icon.)
icon.
and C
PPLICATIONS
ONTROL
.
Windows control panel shown above.
To open the Wacom tablet control
panel, double-click here with the
Cintiq Pen.
Help
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<<>>
CONTROL PANEL FEATURES
Use the Wacom tablet control panel to customize your Interactive Pen Display and Cintiq Pen.
Pull-Down Menus access many control panel features.
The Application List
displays applications
with customized
settings.
The Tool List
displays an icon
for the Cintiq Pen.
Tabs display
settings for
the selected
application.
This button adds an application
to the list at the left.
Control Panel
Buttons
(Windows only)
apply to the
entire control
panel.
The HELP...
button displays
online Help.
Tab buttons
apply only to the
selected tab.
Help
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<<>>
TABS
The tabs allow you to customize your Interactive Pen Display and Cintiq Pen.
Displayed if you are working with a serial connection.
Displayed if you are using a USB connection that supports Recognition Data mode.
Note:
necessary to select or add applications. To customize your tablet or pen, select the tab for the tool
setting(s) that you want to modify.
The A
PPLICATION LIST
is for advanced users who w ant to create application-specific settings; it is not
For Windows:
You can use keyboard shortcuts to select a tab. To select a tab in this manner, hold down
the ALT key and press the key corresponding to the letter underlined on the tab.
Help
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<<>>
Tab buttons apply only to the selected tab:
•To set the currently open tab to its factory default values, click
•
For Windows:
or last applied settings (whichever is most recent using the OK or A
For Macintosh:
the control panel was opened, click the R
•To copy settings from one application to another, click This will display the Cop
If you hav e changed settings on a tab and w ant to return the tab to its pre viously sa ved
PPLY
buttons), click
If you hav e changed settings on a tab and want to return the tab to the last state when
EVERT TAB
button.
y
Settings dialog box. (The button is inactive until a customized application has been added.)
As you explore the control panel tabs, experiment with different settings to find what works best for you.
You can always click R
ESET TAB TO DEFAULTS
return a tab to its previously saved or last applied settings. Refer to Customizing
to return to the factory settings. Or, click R
Your Interactive Pen
EVERT TAB
to
Display for detailed information on working with tabs.
Help
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<<>>
CONTROL PANEL LISTS
Located in the upper portion of the control panel, the A
and tool settings for individual applications. For example, you might set your pen tip for a soft feel in
Painter and a firm feel in all other applications.
The APPLICATION LIST displays applications that
have custom pen settings associated with them.
The TOOL LIST displays an icon for the Cintiq Pen.
PPLICATION LIST
allows you to create diff erent tab let
Click to add an installed application to the
APPLICATION LIST. You can customize pen
settings for the selected application.
This button is inactive for
PL and Cintiq series tablets.
•When you first install your tablet, the A
PPLICATION LIST
displays the ALL A
PPLICATIONS
This contains tablet and tool settings for all of your applications.
•The T
OOL LIST
displays an icon f or the pen. (The T
OOL LIST
can display multiple tool icons when used
with Wacom Intuos or Graphire tablets which support the use of multiple input tools.)
When you are ready to create custom settings for individual applications, see W
Specific Settings.
icon.
orking with Application-
Help
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<<>>
CONTROL PANEL BUTTONS
The control panel buttons apply to all items in the control panel, including tab settings, items in control
panel lists, and menu options.
For Windows:
•To close the control panel and save changes, click
•To close the control panel without saving changes, click
•To apply your changes and remain in the control panel, click The changes you apply
are saved.
•To display online Help for the control panel, click Or, you can choose H
H
pull-down menu.
ELP
Balloon Help, which provides quick information and useful tips, is also available for most control panel
items. To access balloons, pause the screen cursor over the item for which you would like information.
Help for individual dialog boxes is available by clicking on the H
ELP
... button in the specific dialog box.
... from the
ELP
Help
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<<>>
For Macintosh:
The control panel buttons are common to the entire control panel.
•To exit the control panel, either click on the close bo x (located on the window title bar), or select Q
C
LOSE
from the F
•To display online Help for the control panel, click Or, you can choose H
ILE
menu.
... from the H
ELP
ELP
down menu.
Balloon Help, which provides quick information and useful tips, is also available for most control panel
items. (For Macintosh OS X, tool tips are displayed for most control panel items.) To access balloons,
turn them on by selecting S
HOW BALLOONS
from the H
menu. Help for individual dialog boxes is
ELP
available by clicking on the button in the specific dialog box.
UIT
or
pull-
Help
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<<>>
CUSTOMIZING YOUR INTERACTIVE PEN DISPLAY
To change your tablet, display, or pen settings, open the Wacom tablet control panel, select the desired
tab, and modify the settings.
CINTIQ PEN TABS
When you open the Wacom tablet control panel, the following tabs are displayed:
Displayed if you are working with a serial connection.
Displayed if you are using a USB connection that supports Recognition Data mode.
Help
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<<>>
CALIBRATING THE INTERACTIVE PEN DISPLAY
You will need to calibrate the tablet in order to line up the screen cursor position with the position of the
pen on the Interactive Pen Display. On a multiple monitor system you may also have to select the LCD
display when calibrating the tablet.
After setting the tablet in its working position, follow the procedure below to calibrate the tablet.
Important:
make sure the LCD display is properly adjusted before calibrating the tablet.
1. From the control panel, select
the CALIBRATION tab.
2. If you are working with multiple
monitors, select the MONITOR
that corresponds to the tablet’ s
LCD display.
3. Click on the CALIBRATE...
button to display the monitor
calibration screen.
If you are using a V GA connection with your Interactiv e P en Displa y,
Help
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Cross-hairs
4. Hold the pen as you
normally do, and use
the pen tip to click on
the cross-hairs in the
upper-left corner.
5. Then click on the
cross-hairs that are
displayed in the lowerright corner.
Note: The calibration
setting applies to all
applications.
<<>>
Note: If you are using an analog video (VGA) connection, a series of single pixel lines will be displayed to
allow better adjustment of the Interactive Pen Display. Refer to the Installation Guide and User’s Manual for
details on making this adjustment.
Help
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<<>>
ADJUSTING TIP FEEL
To adjust the sensitivity of your pen tip, select the TIP F
with a light touch, use a soft tip setting. For maximum control while drawing thin lines, use a firm tip
setting.
Drag the slider to a
softer or firmer setting.
Make several pen
strokes to test the
current pressuresensitivity setting.
EEL
tab. To create broad brush strokes or to click
A checkmark appears when advanced settings are in effect.
Toggles to the advanced options display.
Click here with your pen
tip to test the current click
pressure setting.
Note: For all screen shots of tabs, the tab buttons are omitted in order to save space.
Help
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<<>>
ADJUSTING DOUBLE-CLICK
Double-clicking with the pen tip can be made easier b y e xpanding the tap area that accepts a doub le-clic k
(the double-click distance) and reducing the speed required to perform a double-click. This can be set in
the D
OUBLE-CLICK
some drawing applications, Wacom recommends setting a small double-click distance and using the
upper side switch (Windows) or lower side switch (Macintosh) to double-click.
Use custom double-click settings
when checked.
Note: DOUBLE-CLICK ASSIST can
be enabled for some applications
and disabled for others.
See Working with Application-
Specific Settings for more
information.
Enter a number from 1 to 25 pixels
or click the up and down arrows to
increase or decrease double-click
distance.
tab. Because a large double-click distance may adversely affect your brushstrokes in
Drag the slider to change the double-click speed.
A slower speed makes double-clicking easier.
For Windows:
turning on the Web style interf ace so that y ou
can navigate using a single click of the pen.
You might also consider
Double-click on the target
to test your settings before
applying them.
Tap twice on this icon with your pen tip to automatically set double-click
distance and speed based on the way you normally double-click.
Help
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<<>>
CUSTOMIZING T OOL BUTTONS
Select the T
pen. For each tool button, a pull-down menu enables you to choose the function that will be performed.
Select the function to perform
when using the eraser.
Select the function to
perform when pressing
the upper side switch.
Select the function to perform
when pressing the lower side
switch.
OOL BUTTONS
tab to change the functions assigned to the eraser, side switch, and tip of your
Click here to change the function assigned to the pen tip. The tip must
be set to left click in order to draw in most graphics applications.
Help
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<<>>
Button Functions
Each button has a pull-down menu that allo ws you to choose the function that will be performed when the
button is pressed. The following list describes all available functions. However, some options are not
available for all buttons.
•L
EFT-CLICK. (Windows and Macintosh OS X only.) Default setting for the pen tip. This option
simulates a left mouse button click. Be sure at least one button performs this function so you can
always navigate and click.
•Click. (Classic Macintosh only.) Default setting for the pen tip. This option simulates a mouse button
click. Be sure at least one button performs this function so you can always navigate and click.
•L
EFT DOUBLE-CLICK. (Windows only.) Default setting for the upper position of the side switch.
When this option is selected, pressing the switch simulates a left mouse button double-click.
For easier double-clicking, use this function instead of tapping twice with your pen tip.
•Double-Click. (Macintosh only.) Default setting for the lower position of the side switch. When this
option is selected, pressing the switch simulates a mouse button double-click. For easier doubleclicking, use this function instead of tapping twice with your pen.
•R
IGHT-CLICK. (Not available on Classic Macintosh.) Default setting for the lower position of the side
switch. This simulates a right mouse button click.
•M
IDDLE-CLICK. (Not available on Classic Macintosh.) Simulates a middle mouse button click.
•L
EFT CLICK-LOCK. (Windows only.) Simulates holding down the left mouse button. Press the tool
button once to initiate click lock. Press the button again to release click lock. Click lock is useful for
dragging objects or selecting blocks of text.
Help
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<<>>
•Click-Lock. (Macintosh only.) Simulates holding down the mouse button. Press the tool button once
to initiate click lock. Press the button again to release click lock. Click lock is useful for dragging
objects or selecting blocks of text.
•K
EYSTROKE.... Enables you to simulate a series of keystrokes. When you select this option, the
D
EFINE KEYSTROKE dialog box appears. There, you can enter a keystroke or keystroke sequence to
play back. Keystroke combinations can include letters, numbers, function keys (such as F3) and
modifier keys (such as S
Important:
Because the ENTER key (Windows) or RETURN key (Macintosh) can be selected as a
HIFT or CTRL). After defining a keystroke sequence, click OK.
defined keystrok e , it cannot be used to select OK. You m ust use y our tool to clic k on the OK button.
Help
ContentsBack
•M
ODIFIER.... Enables you to simulate modifier key(s) (such as SHIFT or CTRL). Many applications use
<<>>
modifier keys to constrain the size or placement of objects. If you select this option, the D
M
ODIFIER dialog box appears. There, you select the modifier key(s) to simulate.
For Macintosh:
options will be SHIFT, CONTROL,
OPTION, COMMAND, and CLICK.
You can select the CLICK box plus
one or more modifier key options
to define the function you want
your tool button to simulate.
Windows dialog box shown above.
EFINE
The available
Help
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<<>>
•Macro... (Macintosh only.) Enables you to play a macro sequence. When you select this option, the
S
ELECT MACRO dialog box appears. There, you can select a predefined macro to play back.
After selecting a macro, click OK.
Choose the macro type.
Select the macro you wish to use.
Note: Before you can add macros, you must first
create them with a third-party macro application.
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