Wacom 18SX User Manual

INTERACTIVE PEN DISPLAY

INSTALLATION GUIDE AND USER’S MANUAL

As an Energy Star© partner, Wacom Company Ltd. has determined that this product meets the Energy Star© guidelines for energy efficiency.

Copyright © WACOM Company, Limited, 2002 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.

Cintiq and DuoSwitch are trademarks, and Wacom is a registered trademark of WACOM Company, Limited. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and Macintosh are registered trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Silicon Graphics and IRIX are registered trademarks, and SGI is a trademark of Silicon Graphics, Inc. Sun and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Pivot and Portrait Displays are registered trademarks of Portrait Displays, Inc. Any additional company and product names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party product is for informational purposes only and constitutes neither an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of these products.

INTERACTIVE PEN DISPLAY

INSTALLATION GUIDE AND USER’S MANUAL

Introduction and Overview

The Wacom® Cintiq™ 18SX Interactive Pen Display combines an LCD display with a Wacom tablet. This gives you a direct point-and-draw-on-screen interface that can be used with a Personal Computer (PC), Macintosh include a Wacom tablet internally mounted behind an 18.1” diagonal TFT color LCD display, and Wacom’s Grip Pen.

Your Cintiq Interactive Pen Display offers a number of significant advantages over a standard display:

■ Integrated input and display

■ Pressure-sensitive drawing directly on the display screen

■ Reduced power consumption and heat generation

■ Requires less work space

■ Flicker free and easier on the eyes.

Cintiq comes with a modular display stand, which allows you to easily rotate the Interactive Pen Display unit to any orientation, and to adjust the incline of the working surface to any angle between 13 and 70 degrees. You can also lock Cintiq in either a landscape or portrait orientation. If you prefer to use Cintiq on your lap, simply lift the display unit out of the stand. Please refer to Working with Cintiq on page 32 for more information.

The workspace, and how you interact with it, was an important consideration in the design and development of Cintiq. Regardless of how you prefer to work with the Interactive Pen Display, you will find that Cintiq is ideally suited to a variety of diverse professional fields and applications. Cintiq is especially useful in the fields of animation, graphics design, 3D modeling, and video and film post-production. Some additional areas of use include architectural design, AV presentations, industrial design, medical imaging, textile design, and any others where direct manipulation of the screen image is useful.

computer, or SGI™ or Sun® workstation. Cintiq’s basic components

This manual describes how to install the Cintiq hardware and software. It also describes how to use Cintiq, the Grip Pen, and the modular display stand.

The Interactive Pen Display and the Cintiq stand are packed separately. Refer to Unpacking Cintiq on page 12 before removing Cintiq or the stand from the box. Please follow all instructions

carefully.

Note that the computer treats the two parts of Cintiq (the LCD display and the Wacom tablet) as separate pieces of hardware. Therefore, the installation process is completed in two

stages:

■ First, you will install the LCD display portion of Cintiq.

■ In the second stage you will install Cintiq’s tablet functionality.

Both stages require hardware and software installations. Please follow all instructions carefully.

You can find information on using the Wacom Tablet Control Panel for customizing your tablet and pen settings in the online Help, located under the Help menu in the Wacom Tablet Control Panel. See Learning More About Cintiq on page 37.

The following are not included with this product:

■ Information about your specific computer hardware

■ Information about your operating system

■ Information about application software.

Please refer also to your computer hardware, operating system, or software application manuals. To use the pressure-sensitivity of the Grip Pen with your favorite drawing application, refer to instructions in that application’s manuals.

Precautions on Use and Handling

Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.

P H Y S I C A L L O C A T I O N

WARNING

E N V I R O N M E N T

CAUTION

U S A G E

WARNING

CAUTION

■ Do not use the Cintiq Interactive Pen Display in a facility control system that

requires extremely high reliability; it may cause other electronic devices to malfunction, or other devices may cause the Interactive Pen Display to malfunction. Where use is prohibited, power off Cintiq to prevent the possibility of it causing other electronic devices to malfunction. Wacom does not accept any liability for direct or consequential damages. For details, please refer to your Warranty, located at the end of this manual.

■ Temperature and Humidity

– Operating temperature and humidity 5˚ to 35˚C, 20 to 80% RH – Storage temperature and humidity -10˚ to 60˚C, 20 to 90% RH

■ Do not use or store Cintiq where temperature changes are severe or exceed specifica-

tions (e.g., outdoors or inside a vehicle). Do not use or store Cintiq where the Interactive Pen Display, the Grip Pen, and the Cintiq stand are exposed to direct sunlight or heat from an appliance, or are exposed to water or any other kind of liquid.

■ Do not use Cintiq in a dusty environment; this may damage the unit.

■␣ Only use the power supply that came with Cintiq. If a different type of power

supply is used, Cintiq will not work properly or may be damaged. Using a different type of power supply also has the potential to result in fire. Use of a different

power supply will void your warranty.

■␣ Be sure to use a grounded power source when applying power to Cintiq.

CAUTION

■ Do not connect or disconnect the video or power cables while Cintiq or your

computer are turned on; this may damage the LCD display or computer video card. In this case, Wacom shall have no responsibility to repair or replace the product.

■ This product is for use with a DVI or VGA video card; using an inappropriate video

card may damage Cintiq.

■ Do not block the rear panel ventilation holes; this may overheat and damage

the unit.

■ When not using Cintiq for long periods of time, unplug the power supply cable

from the AC outlet.

H A N D L I N G

WARNING

CAUTION

■ High Voltage. Do not open or disassemble the Cintiq Interactive Pen Display.

■ Do not operate the display stand incline adjustment levers when Cintiq is not

■ When moving Cintiq to a different location, either remove the display unit from

■ If the LCD screen has been damaged, DO NOT touch any liquid that may be

■ Do not disassemble the Cintiq stand. Improper disassembly could result in physical

■ Prevent children from swallowing the pen tip or side switch. The pen tip or side

■ Do not disassemble the Grip Pen. This may cause the device to malfunction. In this

■ Do not scratch the display screen. Avoid placing sharp objects on the display

■ Avoid intensive shock or vibration to Cintiq, the Cintiq stand, or the Grip Pen.

■ Do not put heavy articles on the Interactive Pen Display or push against it

There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product.

mounted on the stand, and do not lift the stand by the adjustment levers; the stand is spring-loaded and may cause injury or damage if released without the weight of Cintiq on the stand. Improper operation may lead to physical injury or damage to the stand.

the stand and then move both items separately, use the lock brackets to fix Cintiq to the stand (see page 53 for details), or otherwise make sure that the stand does not separate from the display unit when moving them both together.

If the display unit is in landscape orientation, use one hand to grasp the bottom of the display stand. With your other hand grasp the top of the display unit. Be sure you are holding onto both the stand and display unit with your bottom hand before moving Cintiq.

If Cintiq is in a portrait orientation or has been locked to the stand, the stand will not separate from the display unit and Cintiq can be safely lifted by grasping the display unit with both hands. Always follow the instructions on page 29 to remove the display unit from the stand.

leaking from it; this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse immediately with running water for at least 15 minutes or more. If contact is made with the eyes or mouth, also consult a physician.

injury or damage to the stand. In this case, Wacom shall have no responsibility to repair or replace the product.

switch may accidentally be pulled out if children are biting on them.

case, Wacom shall have no responsibility to repair or replace the product.

screen surface.

Hitting or dropping Cintiq may damage the display screen or other components.

with a strong force; this may damage the display screen or break the Cintiq stand locking mechanism.

CAUTION

■ Do not place heavy articles on the Cintiq cabling, repeatedly bend the cables

sharply, or apply heavy stress to the cable connectors; this may damage the unit or cabling.

■ Do not store the Interactive Pen Display unit on a flat surface that would exces-

sively bend or crimp the cable; always store the Interactive Pen Display in the Cintiq stand when not in use.

■ If the pen tip becomes sharp or angular, it may damage the coating on the

display screen. Please replace the pen tip if necessary.

■ Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean the

display screen. Use of these cleaners can damage the coating on the screen. Please note that damage of this kind is not covered by the manufacturer’s warranty.

– To clean the display screen, use an anti-static cloth or a slightly damp cloth.

When cleaning, apply only a light amount of pressure to the display screen and do not make the surface wet.

– To clean the Cintiq casing, Cintiq stand, or Grip Pen, use a soft cloth with mild

detergent (such as dish washing liquid) diluted with water.

■ Do not expose Cintiq to high voltage electrostatic discharges or to a build-up of

an electrostatic charge on the LCD screen. This may result in a temporary discoloration and blotching of the LCD display. If discolorations occur, leave the Cintiq display on and the discolorations should disappear within a few hours.

Radio and Television Interference (U.S.A.)

The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception.

F E D E R A L C O M M U N I C A T I O N S C O M M I S S I O N ( F C C ) N O T I C E

This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

You can determine whether the Interactive Pen Display is causing interference by powering it off. If the interference stops, it was probably caused by the Interactive Pen Display.

If your Interactive Pen Display does cause interference to radio or television reception, you may be able to correct the interference by using one or more of the following measures:

■ Rotate the television or radio antenna until the interference stops.

■ Move the Interactive Pen Display farther away from the television or radio.

■ Plug the Interactive Pen Display and computer into an outlet that is on a different circuit from

the television or radio.

If necessary, consult your Wacom dealer or an experienced radio/television technician for help.

Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your authority to operate the product.

CE Declaration (Europe)

R A D I O A N D T E L E V I S I O N I N T E R F E R E N C E

The Cintiq 18SX Interactive Pen Display has been tested and found to comply to the following harmonized European Norms:

■ EN 55024 (electromagnetic immunity)

■ EN 55022 Class B (electromagnetic emissions)

■ EN 61000-3-2 (limits for harmonic current emissions)

■ EN 61000-3-3 (limitation of voltage fluctuations and flicker)

The Wacom power adaptors have been tested by their manufacturers and found to comply to the following harmonized European Norms:

■ EN 55022, EN 50082-1, EN 61000-3-2, or EN 61000-3-3 (electromagnetic emissions)

■ EN 60950 (safety of low voltage devices)

Based on the results of these tests, Wacom declares that the above mentioned device conforms to the European Council Directives 89/336/EEC and 73/23/EEC, and their amendment Directive 93/68/EEC and indicates this conformity by the CE-sign on each device.

The device must be installed and operated always in strict accordance to the instructions given in this manual. Any changes or modifications to this product that were not specifically authorized by Wacom will invalidate this declaration.

WACOM Co., Ltd 2-510-1 Toyonodai, Otone-machi, Kitasaitama-gun Saitama, 349-1148 Japan

UNPACKING CINTIQ 12

■ Package Contents

■ Unpacking the Cintiq Stand

■ Unpacking and Mounting the Interactive Pen Display

■ Interactive Pen Display Components

INSTALLATION 18

■ System Requirements

■ Step 1: LCD Display Installation

■ Step 2: Tablet Installation

USING CINTIQ 28

■ Adjusting the Cintiq Stand

USING THE GRIP PEN 30

■ Working with the Grip Pen (UP-911E)

■ Using a Pen

WORKING WITH CINTIQ 32

■ Tablet Mode

■ Display Mode

■ Lap Mode

CUSTOMIZING CINTIQ 35

■ Customizing the Grip Pen

■ Adjusting the LCD Display

CARING FOR CINTIQ 43

■ Cleaning

■ Replacing the Pen Tip

■ Maintaining the Cintiq Stand

TROUBLESHOOTING 45

■ Testing Cintiq

■ Testing the Tablet and Grip Pen

■ Display Troubleshooting

■ Obtaining Technical Support

APPENDICES 51

■ DuoSwitch Removal and Installation

■ Optional Display Configurations

■ Specifications

■ Warranty

Unpacking Cintiq

P A C K A G E C O N T E N T S

The Cintiq 18SX Interactive Pen Display and the Cintiq stand are each packed separately. You will find the other product components packed together in the accessories box. To avoid damaging

your product, please review the instructions on the following pages before unpacking Cintiq or the stand. Your product came with the following items:

Cintiq 18SX Interactive Pen Display,

Main Unit with Attached Cable

Parts and Accessories

Grip Pen and Pen Stand

(UP-911E-00A and PST-A026-03)

Felt Bearing Recess Ring, Replacement (PSH-A240)

VGA to DVI-I Adaptor

Installation Guide and User’s Manual

(This manual.)

Wacom Tablet CD

(Contains the

driver software.)

Notes:

Images are not shown to scale. Some package configurations include an additional CD containing bundled software applications. To install these applications, insert the CD into your computer’s CD-ROM drive. If the software installation menu does not automatically display, double-click on the Install icon located on the CD and follow the prompts. Retain the package box for use when storing or shipping Cintiq.

(88741-9100, Molex)

DVI-D to DVI-I Adaptor (88741-9400, Molex)

Cintiq Stand (MST-A074)

*Patent Pending

Lock Brackets (1 pair)

and Screws (Qty 2)

(PH0-A117 and MNE-A041)

Felt Pads (Qty 2),

Replacements for the Cintiq

Stand Rear Feet

(PSH-A241)

Power Supply

(LE-2006B)

and

Power Cable

Next Step: Unpack the Cintiq Stand. See page 13

U N P A C K I N G T H E C I N T I Q S T A N D

When unpacking Cintiq, first unpack the modular display stand. Place the stand on your desktop or work surface, making sure the stand is stable and will not tip or fall when the Interactive Pen Display is mounted on it. Then familiarize yourself with the stand components.

CAUTION

Incline Adjustment Levers

When Cintiq is mounted on the stand, use these levers to adjust the display incline, as described in

Cintiq Stand

Do not operate the incline adjustment levers when Cintiq is not mounted on the stand, and do not lift the stand by the adjustment levers; the stand is spring-loaded and may cause injury or damage if released without the weight of Cintiq on the stand. Improper operation may lead to physical injury or damage to the stand. Be careful to avoid catching your finger in the gap of the movable portion of the stand.

Adjusting the

on page 28.

Bearing Recess

Front Feet

The front feet have rubber pads to reduce stand slippage on the desktop when adjusting incline.

Rear Feet

The rear feet have replaceable felt pads, allowing the feet to move when adjusting incline.

The Cintiq stand supports the Interactive Pen Display unit. The stand can be used to adjust the incline angle of the display unit from a low position (13 degrees from horizontal) to a high position (70 degrees from horizontal). And, you can rotate Cintiq from landscape to portrait orientation, or to any angle between +180 and -180 degrees. The stand also allows easy removal of Cintiq for use in a semi-supported lap position.

Note: Whenever you are not using Cintiq in your lap, Cintiq must be stored in the stand to avoid damage to the display screen or cabling.

Please refer to Working with Cintiq on page 32 for more information.

Next Step: Unpack the Interactive Pen Display and mount it onto the Cintiq stand. See page 14

U N P A C K I N G A N D M O U N T I N G T H E I N T E R A C T I V E P E N D I S P L A Y

When unpacking the Cintiq 18SX Interactive Pen Display, place the display unit face down on a flat, soft surface (such as on a cloth spread across a desktop) and remove any packing materials that may protect the display unit cabling.

To mount Cintiq on the stand:

■ Make sure the stand is stable on your desktop or other work surface and will not tip or fall

when Cintiq is mounted on it. Securely grasp Cintiq with both hands so that the display faces toward you, with the power switch and LEDs at the top right corner.

Align Cintiq parallel to the front of the stand so that the bearing hub is located between the V-shaped upper edges of the stand’s bearing recess. See A (The V-shaped edges of the stand will serve as a guide for positioning the bearing hub.)

■ With the back of Cintiq resting against the stand, lower Cintiq until the bearing hub rests

securely in the bearing recess of the stand. See B The display unit will be held in place by gravity; there will be no audible ‘snap’ that indicates a mechanical lock.

Note: To lock Cintiq in a landscape or portrait orientation, or to learn about other mounting options, see Optional Display Configurations, on page 53.

Bearing Recess

Bearing Hub

WARNING

When operating the incline adjustment levers, Cintiq must be mounted on the stand with the stand feet resting on a stable, flat surface. The stand is spring-loaded and can snap back quickly, causing injury or damage if not operated properly.

When moving Cintiq to a different location, use the lock brackets to fix Cintiq to the stand (see page 53 for details), or otherwise make sure that the stand does not separate from the display unit. If the display unit is in landscape orientation, use one hand to grasp the bottom of the display and stand. With your other hand grasp the top of the display unit. Be sure you are holding onto both the stand and display unit with your bottom hand before moving Cintiq. If Cintiq is in portrait orientation or has been locked to the stand, the stand will not separate from the display unit and Cintiq can be safely lifted by grasping the display unit with both hands.

Next Step: Familiarize yourself with the Interactive Pen Display. See page 16

I N T E R A C T I V E P E N D I S P L A Y C O M P O N E N T S

Front View

Once the Cintiq Interactive Pen Display is safely mounted on the Cintiq stand, take some time to familiarize yourself with its features and components.

The LCD display and tablet sensor function as an integrated input and output device. The LCD display supports resolutions up to 1280 x 1024 pixels at 16,777,216 colors. The tablet sensor reports pen coordinates, pressure, switch, and eraser information.

Status LED

Lights green when the pen tip or a side switch is pressed, or when the eraser enters proximity of the LCD screen.

Power LED

Lights green when power has been supplied to both Cintiq and the computer and a video signal is present.

Glows orange when no video signal is received by Cintiq. (e.g., Your computer is turned off, starting up, or has entered a power management mode in which video signals are not sent.)

Power Switch

Turns power to the unit on or off.

LCD Display Screen

Rear View

Digital/Analog (DVI/VGA) Switch

Use this switch to correctly set Cintiq for the video connection you will be using.

On Screen Display (OSD) Controls

These controls enable you to adjust a variety of display settings. See more information.

Adjusting the LCD Display

on page 38 for

Cable Guide

Tuck the main cable into this guide when working with Cintiq in a semisupported lap position. Remove the cable from the guide when mounting Cintiq on the display stand.

Working with Cintiq

See

on page 32.

Bearing Hub

Fits into the bearing recess on the Cintiq stand. Allows rotation of Cintiq, and easy mounting and removal from the stand.

Cabling and Connectors

The connectors on the integral cable are for DVI-I video connection, USB or serial data, and power connection.

Important:

display stand or in its original packing carton when not in use. Do not store the display unit on a flat surface that would excessively bend or crimp the cable.

Always store the Interactive Pen Display on the Cintiq

Next Step: Installation. See page 18

+ 43 hidden pages

Wacom 18SX User Manual

Introduction and Overview

Precautions on Use and Handling

P H Y S I C A L L O C A T I O N

E N V I R O N M E N T

U S A G E

H A N D L I N G

Table of Contents

Unpacking Cintiq

P A C K A G E C O N T E N T S

U N P A C K I N G T H E C I N T I Q S T A N D

U N P A C K I N G A N D M O U N T I N G T H E I N T E R A C T I V E P E N D I S P L A Y

I N T E R A C T I V E P E N D I S P L A Y C O M P O N E N T S

Front View

Rear View