V-ZUG Ltd
Washing machine
Adora S
Operating instructions
Thank you for choosing to buy one of our products. Your appliance is made to
high standards and is easy to use. Nevertheless, please take the time to read
these operating instructions in order to familiarize yourself with the appliance
and get the best use out of it.
Please follow the safety precautions.
Modifications
Text, diagrams and data correspond to the technical standard of the appliance
at the time these operating instructions went to press. The right to make technical modifications for the purpose of the further development of the appliance
is reserved.
Validity
The product family (model number) corresponds to the first alphanumerics on
the identification plate. These operating instructions apply to:
Model Type Product family
Adora S WA-AS 11002
Variations depending on the model are noted in the text.
© V-ZUG Ltd, CH-6301 Zug, 2014
2
Contents
1 Safety precautions 5
1.1 Symbols used ......................................................................................... 5
1.2 General safety precautions .................................................................. 6
1.3 Appliance-specific safety precautions ................................................ 8
1.4 Instructions for use ................................................................................ 9
2 Disposal 12
3 Using for the first time 13
3.1 Where is the identification plate? ........................................................ 14
4 Appliance description 15
4.1 Appliance overview ................................................................................ 15
4.2 Appliance construction.......................................................................... 16
4.3 Operating and display elements ......................................................... 17
5 Programme overview 19
5.1 Main programmes .................................................................................. 19
5.2 2 programmes for normally soiled cotton load ................................ 20
5.3 Extra programmes ................................................................................. 21
5.4 Additional programmes ......................................................................... 22
5.5 Additional functions ............................................................................... 28
6 User settings 29
6.1 Adjusting user settings .......................................................................... 29
6.2 Language ................................................................................................. 32
6.3 Time .......................................................................................................... 33
6.4 AquaPlus .................................................................................................. 34
6.5 Soft water ................................................................................................. 35
6.6 Spin speed .............................................................................................. 36
6.7 Hygiene recommendation .................................................................... 37
6.8 Childproof lock ....................................................................................... 38
6.9 Automatic door opener ......................................................................... 38
6.10 Loosening up the washing ................................................................... 39
6.11 Brightness ................................................................................................ 40
6.12 Restoring factory settings ..................................................................... 41
7 Washing 42
7.1 Preparing the appliance ........................................................................ 42
7.2 Loading the appliance ........................................................................... 43
3
7.3 Adding washing detergent ................................................................... 44
7.4 Selecting a programme ........................................................................ 47
7.5 Changing selection ................................................................................ 56
7.6 Programme selection with childproof lock activated ...................... 57
7.7 Programme selection for a normally soiled cotton load ................. 58
7.8 End of programme ................................................................................. 59
7.9 At the end of the wash day .................................................................. 60
8 Care and maintenance 61
8.1 Cleaning the detergent dispenser drawer ......................................... 61
8.2 Cleaning the water inlet filter ................................................................ 62
8.3 Emergency draining ............................................................................... 63
8.4 Cleaning the foreign body trap ............................................................ 64
9 Trouble-shooting 65
9.1 What to do if … ....................................................................................... 65
9.2 Opening the appliance door in the event of a power failure ......... 76
10 Washing tips 77
10.1 Fabric care symbols .............................................................................. 77
10.2 Washing detergent ................................................................................. 77
10.3 General tips ............................................................................................. 77
10.4 Net curtains ............................................................................................. 78
10.5 Saving energy and water ..................................................................... 79
10.6 Unsatisfactory wash results .................................................................. 80
11 Spare parts 84
12 Technical data 85
12.1 Dimensions .............................................................................................. 85
12.2 Plumbing in .............................................................................................. 85
12.3 Electrical connection ............................................................................. 85
12.4 Spin speed .............................................................................................. 85
12.5 Consumption data .................................................................................. 86
12.6 Note for testing institutes ...................................................................... 87
12.7 VAS Vibration Absorbing System ........................................................ 87
12.8 Water and energy economy ................................................................. 88
12.9 Automatic energy-saving stand-by ...................................................... 88
14 Index 91
15 Repair service 95
4
1 Safety precautions
1.1 Symbols used
Denotes important safety precautions.
Failure to observe said precautions can result in injury or in
damage to the appliance or fittings!
Information and precautions that should be observed.
Information on disposal
Information about the operating instructions
Indicates step-by-step instructions.
– Describes how the appliance reacts to the steps taken.
• Indicates a list.
5
1 Safety precautions
1.2 General safety precautions
• Read the operating instructions before using
the appliance for the first time!
• This appliance can be used by children aged
8 and above and by persons with reduced
physical, sensory or mental capabilities, or
lack of experience and/or knowledge,
provided they are supervised or have been
instructed on the safe use of the appliance
and have understood the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be
undertaken by children without supervision.
6
1 Safety precautions
• If an appliance is not equipped with a mains
cable and a plug or other means for disconnecting from the mains with a contact opening
on each pole complying with the conditions of
overvoltage category III for full isolation, an
isolating device must be incorporated into the
permanently installed electrical installation in
accordance with the installation regulations.
• If the mains cable of this appliance is
damaged, it must be replaced by the manufacturer or its Customer Services or a similarly
qualified person in order to avoid hazard.
7
1 Safety precautions
1.3 Appliance-specific safety precautions
• Children under 3 years of age must be kept
away unless constantly supervised.
• The appliance has a maximum dry load
capacity of 8 kg.
CAUTION
• If this appliance is supplied from a cord extension set or electrical portable outlet device,
the cord extension set or electrical portable
outlet device must be positioned so that it is
not subject to splashing or ingress of moisture.
8
1 Safety precautions
1.4 Instructions for use
Before using for the first time
• The appliance must be installed and connected to the electricity supply in
accordance with the separate installation instructions. Have a qualified fitter/
electrician carry out the necessary work.
• Ensure access to the place of disconnection (e.g. socket outlet, wall switch,
fuse) and the water tap.
• The transportation lock must be removed. Failure to remove the transportation locks can result in damage to the appliance or apartment or laundry
room fittings.
Correct use
• The appliance is suitable for washing home textiles with water and regular
washing machine detergent. It is designed for use in the home and for the
above-mentioned purpose only. No liability is assumed for any damage
caused by improper or incorrect use.
• Any repairs, modifications or manipulations to the appliance, especially any
electrically live parts, may only be carried out by the manufacturer, its
Customer Services or a similarly qualified person. Repairs if carried out
incorrectly could cause serious injury or damage to the appliance and
fittings as well as affect the functioning of the appliance. If the appliance is
not working properly or in case of a repair order, follow the instructions
given in the 'Repair service' section. If necessary, please contact our
Customer Services.
• Use original spare parts only.
Note on use
• If the appliance is not operating properly, disconnect it from the power
supply immediately.
• To protect your washing, follow the fabric care symbols and the hints and
advice in the 'Washing tips' section.
9
1 Safety precautions
Caution: Burns hazard!
• Textiles that have been cleaned, treated or soaked with flammable chemicals, detergents or solvents such as benzene, alcohol, stain remover, oil,
paint, wax, etc. are not to be washed in the appliance. Fire or explosion
hazard! Wash materials containing such substances first by hand with water
or allow the solvent to evaporate completely.
Caution: Risk of injury!
• Ensure the washing drum has stopped moving before reaching inside. Do
not touch the washing drum while it is still in motion – risk of serious injury!
• Disconnect the appliance from the mains before carrying out maintenance
work.
Caution: Risk to life!
• Packaging material, e.g. plastic film and polystyrene, can be dangerous for
children. Danger of suffocation! Keep packaging material away from children.
10
1 Safety precautions
How to avoid damaging the appliance
• Close the appliance door carefully.
• Before closing the appliance door and starting a programme, ensure that
there are no foreign objects or pets in the washing drum, detergent
dispenser drawer or around the foreign body trap. Foreign objects such as
coins, nails, paper clips, etc. can damage parts of the appliance, as well as
the washing.
• During longer periods of absence, turn off the water tap before switching off
the power by pulling out the mains plug. Never pull the mains plug out by
the cable. Please note: the built-in overflow protection is rendered inactive
when the power is switched off.
• When cleaning the appliance make sure no water gets inside it. Use a
moderately damp cloth. Do not spray the outside or the inside of the appliance with water. If water gets inside the appliance, it will cause damage.
• Textiles with metal reinforcements are not to be washed in the appliance
(risk of damage).
• Trainers, diving suits, rucksacks, carpets, etc. are not to be washed in the
appliance.
11
2 Disposal
Packaging
• All packaging materials (cardboard, plastic film (PE) and polystyrene (EPS))
are marked and should, if possible, be collected for recycling and disposed
of in an environmentally friendly way.
Disconnection
• Disconnect the appliance from the mains. With a fixed appliance, this is to
be carried out by a qualified electrician!
Safety
• Disable the appliance to prevent accidents caused by improper use, especially through children playing.
• Pull the plug out of the mains socket or have the appliance disconnected
from the mains by an electrician. Then cut the mains cable off flush with the
appliance.
• Remove or disable the lock on the appliance door.
Disposal
• The old appliance should not be discarded as worthless rubbish. If
disposed of correctly, the raw materials can be recovered for recycling.
• The symbol on the identification plate warns that the appliance may not
be disposed of in normal household waste.
• The appliance must be disposed of in accordance with local regulations on
waste disposal. For more information on the handling, disposal and recycling of the product, please contact the local authorities, the local recycling
facilities for household waste or the retailer from whom you purchased the
appliance.
12
3 Using for the first time
User settings
FN XXXXX XXXXXX
The appliance must be installed and connected to the electricity supply in
accordance with the separate installation instructions. Have a qualified fitter/
electrician carry out the necessary work.
The appliance was tested with water before being shipped. There may
therefore still be traces of water left in the appliance.
Transport lock
Before using the appliance for the first time, the transportation lock
must be removed (3 screws with washers at the back of the appliance), in order to avoid damage to the appliance.
Setting the language and time
Set the language and time in the user
settings.
Hold the button depressed until the
following appears in the plain text display:
Press the button repeatedly until «Language» or «Time set?» appear in
the plain text display.
Use the 60 button to make the desired settings.
To ensure the user settings are saved, the power supply to the appliance should not be switched off for at least 30 minutes.
Running the first wash cycle without any washing
Run an empty wash cycle to remove any residues from the manufacturing
process.
Add a little washing detergent to compartment II.
Select coloureds 60 °C.
13
1*
3 Using for the first time
3.1 Where is the identification plate?
1
Identification plate with serial number
(FN)
* Depending on the serial number (FN)
Note down the serial number (FN) of your appliance on the back page of
these operating instructions.
14
4 Appliance description
4.1 Appliance overview
• Load capacity: 8 kg dry washing
• 6 main programmes
• 2 standard programmes
• 4 extra programmes
• Additional programmes
• Load capacity: 8 kg dry washing
• 6 main programmes
• 2 programmes for normally soiled cotton load
• 4 extra programmes
• 6 favourite programmes
• Additional programmes
– Eco – Programmes for lightly to heavily
soiled washing incl. anti-mite– Sprint
– Easy care
– Pre-wash – Soaking
– Steam anti-crease – Soap wash
– Programmes for various
types of fabric
– AquaPlus incl. skin protec-
tion
– Bio wash
• Additional functions
– Spin speed setting – Stop after rinsing
– Temperature selection – Deselect parts of programmes
– Delayed start
• Sensors for optimizing the wash cycle
• Automatic energy-saving stand-by
• Plain text display
• Automatic door opener
• Language selection
• Childproof lock
• Aquastop with anti-leak protection
15
1
2
3
4
5
6
7
8*
10
9
13
12
11
4 Appliance description
4.2 Appliance construction
The appliance door can be set to open to the left or to the right. Our
Customer Services can make the necessary adjustments to the appliance.
1
Operating and display elements
(pivoting operating panel)
2
Detergent dispenser drawer
3
Appliance door
4
Drain tray
5
Foreign body trap
6
Emergency door release tool
7
Emergency door release
8
Identification plate / Serial number (FN)
* Depending on the serial number (FN)
Detergent dispenser drawer
9
Pre-wash detergent, compartment I
10
Main wash detergent, compartment II
11
Liquid detergent flap
12
Siphon for fabric conditioner (softener)
13
Fabric conditioner (softener), compartment
16
60
40
30
20
°C
95
*
60
40
95
30
20
4 Appliance description
4.3 Operating and display elements
* Depending on the serial number (FN)
Plain text displays
Various information appears in the plain text display during the programme
selection and the programme sequence.
• Programme name with duration • Delayed start
• Programme end time • User settings
• Programme progress with time
remaining
• Additional functions • Further information
• Hints and trouble-shooting
Main programmes
Coloureds 60 °C Programmes for normally
soiled cotton load
• 40 °C Coloureds normal
• 10 °C Coloureds normal
Coloureds 40 °C
Extra programmes
• Whites 95 °C
Coloureds 30 °C
Coloureds 20 °C
• Steam anti-crease
• Proofing
• Appliance hygiene
Woollens 30 °C
Hand wash 20 °C
17
°C
4 Appliance description
Additional programmes
Eco Steam anti-crease
Sprint Fabric types
Easy care AquaPlus
Pre-wash Degree of soiling, anti-mite
Additional functions
Spin speed Delayed start
Temperature setting Fast forward / End of
/
* Depending on the serial number (FN)
Pause / Door opener* or Door opener*
Indicator lights
Indicator light flashes
Programme or function can be selected.
Indicator light is illuminated
Programme or function is active.
Indicator light is dark
Programme or function is switched off.
programme
18
5 Programme overview
95
60
40
30
5.1 Main programmes
To select the right programme, follow the fabric care symbols on the
labels of the wash items, e.g. 40.
Whites 95 °C
1–8 kg
1x
White cottons, linens with the 95 fabric care symbol e.g. bed and
table linen, towels, white or colour-fast underwear.
Coloureds 60 °C
1–8 kg
Coloured cottons with the 60 fabric care symbol e.g. bright blouses,
overalls, shirts, bed linen.
Coloureds 40 °C
1–8 kg
Coloured cottons and mixed washing with the 40 fabric care symbol
e.g. coloured sweatshirts, t-shirts.
Coloureds 30 °C
1–8 kg
Coloured cottons and mixed fabrics with the 30 fabric care symbol
e.g. t-shirts.
19
20
5 Programme overview
Coloureds 20 °C
Energy-saving programme for lightly soiled textiles with fabric care
symbols 30, 40, 60 or 95.
Woollens 30 °C
Gentle wash for woollens and other delicates. Only for woollens with
a felt-free finish and labelled as «machine washable».
Hand wash 20 °C
1–2 kg
1–2 kg
1–8 kg
Very gentle wash for items labelled with the fabric care symbol.
5.2 2 programmes for normally soiled cotton load
1×
2×
40 °C Coloureds normal
The recommended programme for washing normally soiled cottons
at rated load capacity.
10 °C Coloureds normal
The programme with the lowest possible temperature setting for
washing cottons. It corresponds to the 40 °C Coloureds normal
programme without the water being heated. This programme has
the same water level as the 40 °C Coloureds normal programme.
20
95
95
95
5 Programme overview
5.3 Extra programmes
Steam anti-crease
2× Dry, creased washing that can be washed at min. 40°C is partially
uncreased and made damp, ready to iron.
Proofing
3× For starching or proofing fabrics. The starching or proofing agent can
be added to the fabric conditioner compartment .
Appliance hygiene
4× Without any washing. A small amount of water is heated up to
around 80 °C and the steam produced sharply reduces the germ
count.
1–1.5 kg
1–3 kg
0 kg
21
5 Programme overview
5.4 Additional programmes
Eco
Large energy savings due to reduced wash temperature. The
extended washing time ensures the washing performance is maintained.
• Programme duration extended: 25–60 minutes
• Energy saving depending on programme: 10–40 %
Water savings due to reduced amount of water for rinsing. The
extended rinsing time ensures the rinsing performance is maintained.
• Water saving: 10–20 %
Sprint
Short programme for lightly soiled washing
• Programme duration for 2.5 kg wash load
+ : 28 minutes
+ : 32 minutes
+ : 35 minutes
+ : 45 minutes
• 2 instead of 3 rinsing cycles
Add a small quantity of washing detergent.
A large washing load or too much washing detergent can significantly
lengthen the programme duration.
Easy care
For washing requiring very gentle treatment
• Reduced washing action
• Higher water level during washing and rinsing
• Reduced spin speed: 800 rpm
• Optimum wash load: max. 3.5 kg
22
95
60
5 Programme overview
Pre-wash
Suitable for heavily soiled washing
• Programme duration extended: about 15 minutes
Steam anti-crease
The steam finish at the end of the programme significantly reduces
creasing in the washing. Recommended for items that crease easily,
e.g. shirts and blouses.
• The washing is warm and should be hung up immediately to dry
– for easy ironing – or tumble dried.
• To avoid renewed creasing at the end of the programme, the
washing is loosened up for an extended period (min.
60 minutes). The washing can be unloaded at any time.
– Press the
or button and unload the washing.
• Programme duration extended: about 20 minutes
• Limited spin speed: max. 1000 rpm
• Optimum wash load: max. 2 kg
Fabric types
Depending on which main programme is selected, optimized
programmes for different fabric types are available.
«Coloureds»
• Standard
Can be selected with 20, 30, 40, 60 and
programme
«Shirts»
• Minimizes creasing
Can be selected with 40 and
• Uses steam anti-crease
• Optimum wash load: max. 7 shirts/blouses
23
60
40
40
95
5 Programme overview
«Outdoor garments»
Can be selected with 20, 30, 40 and
• Suitable for waterproof and breathable clothing
• Higher water level during washing and spinning
• Intermediate spinning for optimal removal of water out of water-
impermeable textiles
• Optimum wash load: max. 3 kg
«Net curtains»
Can be selected with 20, 30 and
• Reduced washing action for very gentle treatment
• Higher water level during washing and spinning
• Very gentle intermediate spinning
• Washing remains lying in the water after the final rinse (stop after
rinsing)
Press the button 1×
• Start draining with spinning at 400 rpm
Press the button 2×
• Start draining without spinning
• Optimum wash load: max. 2 kg
«Black garments»
Can be selected with 20, 30, 40 and
Higher water level and extended rinsing
Optimum wash load:
max. 4 kg if 20, 30 or 40 is selected
max. 2 kg if is selected
«Denim»
Can be selected with 20, 30 and
• Optimized for colour run from denim articles
• Optimum wash load: max. 4 kg
«Baby garments»
Can be selected with 20, 30, 40, 60 and
• Very thorough rinsing for the protection of sensitive baby skin
• At 95 °C: additional pre-wash
• Optimum wash load: max. 5 kg
24
60
5 Programme overview
«Down filling»
Can be selected with 20, 30, 40 and
• Optimized for the particular wetting characteristics of down fabrics
• Short spin at the beginning of the programme to get rid of any air in
down textiles.
• Intermediate spinning for optimal draining
• Optimum wash load: 1 item of washing, max. 2 kg
Add the detergent to the detergent dispenser drawer. Do not use a
dosing ball.
«Silks»
Can be selected with
• Optimized for silk fabrics
• Reduced spinning to minimize creasing
• Optimum wash load: max. 1.5 kg
AquaPlus
There are 5 different settings for rinsing intensity.
«Standard»
• Normal water level
«More water»
• The water level is increased by 1–3 cm during the main wash and
each rinse cycle.
«+1 rinse»
• An extra rinse cycle is added to each programme.
«More water +1 rinse»
• An extra rinse cycle is added to each programme and the water
level is also increased by 1–3 cm during the main wash and each
rinse cycle.
25
95
5 Programme overview
«Skin protection»
• Two extra rinse cycles are added to each programme and the
water level is also increased by 5 cm during each rinse cycle. This
function is particularly suitable for people with sensitive skin or with
a suspected allergy to washing detergent.
Degree of soiling / Anti-mite
Adjustment to the degree of soiling of the washing
«Soiling light»
• Suitable for lightly soiled washing
«Soiling normal»
• Wash time extended: 25–80 minutes
«Soiling heavy»
• Extended wash time
• Higher water level during washing
• Additional rinse cycle
«Anti-mite»
• Can only be selected with 60 and
• Suitable for individuals with an allergy to mites
– The main wash is extended and intensified at the temperature
set. The mites are killed and the allergens are rinsed out thoroughly.
«Soaking»
• An additional soaking cycle is carried out before the main wash.
– Press the button to set the soaking time (0.5–6 hours).
26
5 Programme overview
Separate rinsing / Separate spinning
It is possible to skip parts of the programme selected.
Select main programme according to fabric care labels.
Press the button 1×.
– Rinsing and final spin are selected.
Press the button 2×.
– Final rinse / Conditioning and final spin are selected.
Press the button 3×.
– Separate final spin is selected.
Bio wash (alkaline detergent + bleach)
The programme sequence is adapted for the use of multi-component detergents (alkaline detergent + bleach). First the alkaline detergent with softener
(compartment II) is added to the wash and the suds are heated up to 40 °C.
Then after around 6 minutes the bleach (compartment I) is added.
Select main programme.
Press the button 2×.
– «Bio wash» appears in the plain text display.
Soap wash (softener + soap detergent)
The programme sequence is adapted for the use of multi-component detergents (softener + soap detergent). The softener (compartment I) and the soap
detergent (compartment II) are added to the wash one after the other.
Select main programme.
Press the button 3×.
– «Soap wash» appears in the plain text display.
27
5 Programme overview
5.5 Additional functions
Function/Symbol Uses
Temperature setting°CThe temperature can be changed in steps of
10 °C or 15 °C, allowing slightly soiled (not
stained) textiles to be washed with a saving in
energy.
Cold wash: Not heated
Spin speed The spin speed can be changed in steps of 200
rpm (1200, 1000, 800, 600, 400 rpm, stop after
rinsing, 1500,1400 rpm). Delicates can thus be
spun at a low spin speed. However, this increases
the drying time (greater energy consumption for
tumble drying).
Delayed start Take advantage of cheap-rate electricity (setting
range of up to 24 hours). When the time set is
reached, the programme starts automatically.
Fast forward /
End of programme
Press the button to skip individual parts of a
programme at any time during the programme
sequence.
Pause / Door opener*
Pressing the button 1× when a programme is
running will cause the programme to pause.
Pressing the button again will cause the
appliance door to open provided the appliance is
in a state that allows this action (depends on the
water level, temperature, speed).
Press the flashing main programme button to end
the pause and resume the programme.
* Depending on the serial number (FN)
28
6 User settings
User settings
FN XXXXX XXXXXX
Childproof lock
ON
Childproof lock
OFF
6.1 Adjusting user settings
Providing no programme is running and no error message is displayed, the
user settings can be changed with the appliance door open or closed. The
procedure is generally the same for all settings.
Changing user settings
Hold the button depressed for 5
seconds.
Press the button repeatedly until the
desired setting appears in the plain text
display, e.g.:
To change, press the 60 button.
– The setting is taken over automatically
and must not be confirmed
Exiting user settings
Press the button repeatedly until the plain text display goes out.
If no button is pressed within the next 15 seconds, user settings is
exited and the plain text display goes out.
29
▸ Hold the button depressed for 5 seconds.
• Time
• OFF *
• ON
• 1200 rpm *
• 1400, 1500/1600**, 400, 600, 800, 1000 rpm
• Text in English
• Text in Deutsch
• Texte en français
• …
• Standard *
• More water
• +1 rinse
• More water +1 rinse
• More water +2 rinses (Skin protection)
User settings
FN XXX XXXXXX
Language
Time
AquaPlus
Soft water
Spinning at
set?
D/F/I/R/E
English
Standard
OFF
1200 rpm
6 User settings
Possible user settings
The following two-page diagram gives an overview of the possible user
settings.
30
• 1 very dark
• 2 dark
• 3 medium *
• 4 bright
• 5 very bright
• 30 seconds *
• 10 minutes
• 30 minutes
• 6 hours
• OFF
• ON *
• YES
• NO
• OFF *
• ON
• OFF
• ON *
* Factory setting
** S 1500 rpm
SL 1600 rpm
Hygiene recommendation
Childproof lock
Automatic
door opener
Brightness
Factory settings
restore?
ON
OFF
ON
3
Loosening up
30 sec
6 User settings
31
User settings
FN XXXXX XXXXXX
D/F/I/R/E
English
Language
Language
D/F/I/R/E
English
6 User settings
6.2 Language
The language in the plain text display can be changed.
Changing the language
Hold the button depressed for 5
seconds.
Press the button repeatedly until the
current language setting appears in the
plain text display, e.g.:
Press the 60 button repeatedly until the
desired setting appears in the plain text
display, e.g.:
– The setting is taken over automatically
and must not be confirmed.
Press the button repeatedly until the
plain text display goes out.
32
User settings
FN XXXXX XXXXXX
Time
set?
Time 15:38
6 User settings
6.3 Time
The time must be reset if the appliance has been disconnected from the
mains for a longer period of time (about 5 weeks).
To ensure the time is stored, the appliance should not be disconnected from the mains supply for at least 30 minutes after making the
settings.
Changing the time
Hold the button depressed for about
5 seconds
Press the button repeatedly until the
following appears in the plain text display:
Press the 60 button.
– The hour value flashes and can be
changed.
Press the 60 button to change the value.
Press the button.
Press the button repeatedly until the
plain text display goes out.
33
User settings
FN XXXXX XXXXXX
AquaPlus
Standard
AquaPlus
more water
6 User settings
6.4 AquaPlus
There are 5 different settings for rinsing intensity.
«Standard»
• Normal water level
«More water»
• The water level is increased by around 1–3 cm during the main wash and
each rinse cycle.
«+1 rinse»
• An extra rinse cycle is added to each programme.
«More water +1 rinse»
• An extra rinse cycle is added to each programme and the water level is
also increased by around 1–3 cm during the main wash and each rinse
cycle.
«Skin protection»
• Two extra rinse cycles are added to each programme and the water level is
also increased by about 5 cm during each rinse cycle. This function is
particularly suitable for people with sensitive skin or with a suspected
allergy to washing detergent.
Changing the rinsing intensity
Hold the button depressed for 5
seconds.
Press the button repeatedly until the
current setting appears in the plain text
display, e.g.:
Press the 60 button repeatedly until the
desired setting appears in the plain text
display, e.g.:
– The setting is taken over automatically
and must not be confirmed.
Press the button repeatedly until the
plain text display goes out.
34
User settings
FN XXXXX XXXXXX
Soft water
OFF
Soft water
ON
6 User settings
6.5 Soft water
The programmes can be adjusted for use with very soft water.
The slightly reduced wash action prevents excessive foaming. Since the detergent does not rinse out as well with soft water, the amount of water used for
rinsing is increased slightly and an extra rinse cycle is added.
Switching soft water on/off
Hold the button depressed for 5
seconds.
Press the button repeatedly until the
current setting appears in the plain text
display, e.g.:
Press the 60 button.
– The setting is taken over automatically
and must not be confirmed.
Press the button repeatedly until the
plain text display goes out.
35
User settings
FN XXXXX XXXXXX
Spinning at
1200 rpm
Spinning at
800 rpm
6 User settings
6.6 Spin speed
Each programme and combination of programmes is assigned an optimum
spin speed at the factory. This can be adjusted to suit individual needs.
Increasing the spin
speed:
Reducing the spin
To protect delicates, can only be used with suitable
programmes (e.g. whites).
Can be used with all programmes.
speed:
Setting maximum spin speed
Hold the button depressed for 5
seconds.
Press the button repeatedly until the
current spin speed appears in the plain
text display, e.g.:
Press the 60 button repeatedly until the
desired setting appears in the plain text
display, e.g.:
– The setting is taken over automatically
and must not be confirmed.
Press the button repeatedly until the
plain text display goes out.
36
User settings
FN XXXXX XXXXXX
Hygiene recommendation
ON
Hygiene recommendation
OFF
6 User settings
6.7 Hygiene recommendation
It is common nowadays to select programmes with temperatures below 60° C
in order to save energy. These achieve perfectly good results with lightly
soiled everyday washing. Washing almost exclusively with low temperatures
will result in the formation of foul smelling coatings in the appliance. To
prevent this, a «hygiene recommendation» indicates when it is recommendable to wash with a wash temperature of at least 60° C, or to use the hygiene
programme.
Switching hygiene recommendation on/off
Hold the button depressed for 5
seconds.
Press the button repeatedly until the
current setting appears in the plain text
display, e.g.:
Press the 60 button repeatedly until the
desired setting appears in the plain text
display, e.g.:
– The setting is taken over automatically
and must not be confirmed.
Press the button repeatedly until the
plain text display goes out.
37
User settings
FN XXXXX XXXXXX
Childproof lock
OFF
Childproof lock
ON
User settings
FN XXXXX XXXXXX
Automatic door opener OFF
Automatic
door opener ON
6 User settings
6.8 Childproof lock
The childproof lock is to prevent children accidentally starting or stopping a
programme. When the childproof lock is on, a programme can only be started
by pressing two buttons simultaneously.
Switching the childproof lock on/off
Hold the button depressed for 5
seconds.
Press the button repeatedly until the
current setting appears in the plain text
display, e.g.:
Press the 60 button.
– The setting is taken over automatically
and must not be confirmed.
Press the button repeatedly until the
plain text display goes out.
6.9 Automatic door opener
If the automatic door opener is switched on, the appliance door opens automatically at the end of the programme. Otherwise it remains closed and can
be opened by pressing the or button.
Switching the automatic door opener on/off
Hold the button depressed for
5 seconds.
Press the button repeatedly until the
current setting appears in the plain text
display, e.g.:
Press the 60 button.
– The setting is taken over automatically
and must not be confirmed.
Press the button repeatedly until the
plain text display goes out.
38
User settings
FN XXXXX XXXXXX
Loosening up
30 seconds
Loosening up
10 minutes
6 User settings
6.10 Loosening up the washing
The loosening-up period at the end of the programme can be set to 4 levels:
• 30 seconds*
• 10 minutes
• 30 minutes
• 6 hours
*Factory setting
Changing the loosening-up period
Hold the button depressed for 5
seconds.
Press the button repeatedly until the
current setting appears in the plain text
display, e.g.:
Press the 60 button repeatedly until the
desired setting appears in the plain text
display, e.g.:
– The setting is taken over automatically
and must not be confirmed.
Press the button repeatedly until the
plain text display goes out.
The washing can be unloaded at any time during the loosening-up
phase by pressing the or button.
39
User settings
FN XXXXX XXXXXX
Brightness
3
Brightness
2
6 User settings
6.11 Brightness
The text in the plain text display can be set to 5 levels of brightness.
• 1 very dark
• 2 dark
• 3 medium
• 4 bright
• 5 very bright
Changing the brightness
Hold the button depressed for 5
seconds.
Press the button repeatedly until the
current setting appears in the plain text
display, e.g.:
Press the 60 button repeatedly until the
desired setting appears in the plain text
display, e.g.:
– The setting is taken over automatically
and must not be confirmed.
Press the button repeatedly until the
plain text display goes out.
40
6.12 Restoring factory settings
User settings
FN XXXXX XXXXXX
Factory setting
restore?
Factory settings
YES: NO:
Factory settings
restored!
The factory settings can be restored.
Hold the button depressed for 5
seconds.
Press the button repeatedly until the
following appears in the plain text display:
Press the 60 button.
Restore factory settings «YES»:
Press the button.
6 User settings
Restore factory settings «NO»:
Press the button.
41
7 Washing
1
1
0
1
0
7.1 Preparing the appliance
Ensure that the foreign body trap 1 is sitting properly.
Plug the appliance in at the mains or turn the wall
switch on.
– The appliance switches on.
Turn on the water tap.
Press the or button to open the appliance
door.
42
7.2 Loading the appliance
Select programme
15:38
Load dry washing (max. 8 kg).
• If washing normally soiled whites and
coloureds, fill the washing drum.
• If washing heavily soiled whites and
coloureds, fill the washing drum max. ¾
full.
• If washing easy care cotton fabrics, white
and coloured synthetic fabrics as well as
mixed fabrics, fill the washing drum
max. ½ full.
• If washing delicates, woollens, silks, polyacrylics or net curtains, fill the washing drum
max. ¼ full.
For wet loads, halve these load capacities.
To prevent unbalanced spinning, vibration noise and interrupted spinning action, avoid loading the washing drum with any one single,
heavy item.
7 Washing
Close the appliance door (pushing firmly
to).
– In the plain text display appears:
– The indicator lights for the programme
If no programme selection is made within 20 seconds, all the displays go out.
However, it is still possible to make a programme selection.
buttons flash.
43
2
3
II
1
3
1
II
2
7 Washing
7.3 Adding washing detergent
Pull the detergent dispenser drawer out as
far as it will go.
Powder detergent
If using powder detergent, flap 1 in compartment II must be removed.
Pull flap 1 upwards and out of position 3
and insert in position 2.
Liquid detergent
If using liquid detergent, flap 1 in compartment II must be inserted in position 3.
Pull flap 1 upwards and out of position 2
and insert in position 3.
Do not fill with liquid detergent past the upper mark. Liquid detergent can only
be used for the main wash with programmes without a pre-wash. They are
only suitable for temperatures of up to 60 °C. With 95 °C programmes, liquid
detergents are not as effective as they do not contain bleach.
Liquid detergents are best used with very gentle programmes (e.g.
«Woollens» and «Hand wash»), low-temperature programmes and
programmes with .
44
7 Washing
Liquid detergent and a delayed start
If a delayed start has been selected, after loading the washing the liquid detergent should be added to a dosing aid (e.g. ball). It is important that the liquid
detergent does not spill onto the washing during the delayed start period,
otherwise the washing could be damaged through a possible chemical reaction.
Detergent dosage
Adding too much washing detergent can cause excess foaming,
giving a poor wash result and, in the worst case, causing damage
to the appliance.
The amount of detergent required depends on the degree of soiling as well as
the wash load, the hardness of the water and the product being used. Follow
the detergent manufacturer’s dosing instructions.
The hardness of the water is measured using the French degree of water hardness (° fH) and is subdivided into three categories:
• Soft
• Medium
• Hard
0 °fH to 15 °fH
15 °fH to 25 °fH
over 25 °fH
(NB Use water softener to reduce amount of washing detergent required.)
The local water authorities can provide information on the level of water hardness in your area.
45
I
II
7 Washing
Compartment
Pre-wash detergent Add to compartment I
Main detergent Add to compartment II
Fabric conditioner (soft-
ener)
Bio wash
Alkaline detergent Add to compartment II
Bleach Add to compartment I
Fabric conditioner (softener)
Soap wash
Water softener Add to compartment I
Soap detergent Add to compartment II
Fabric conditioner (softener)
Add to compartment
Add to compartment
Add to compartment
Fabric conditioner
Do not fill with fabric conditioner past the «MAX» mark.
Do not use fabric conditioner if drying the washing in a tumble dryer. Tumble
drying automatically leaves fabrics soft and fluffy.
Soap detergent (softener + soap detergent)
Select the additional «Soap wash» programme to wash with soap detergent.
Since soap binds with lime, soap detergent should only be used when the
water is soft or moderately hard (up to 25 °fH) and limescale protection is
added. Soap scum can otherwise form and build up in the laundry and the
appliance. Further, limescale build-up on the tub heating element can result in
damage to the appliance.
46
7 Washing
Dyeing textiles
Textiles can be dyed in the appliance using suitable dyeing agents. Please
follow the manufacturer’s safety instructions and warnings carefully.
Each wash programme starts with brief draining and for this reason
liquid dye components should be added after this.
After adding the wash detergent
Push the detergent dispenser drawer back in.
Select main programme.
7.4 Selecting a programme
«Press and go»
A main programme can be started at the press of a single button. All the
necessary settings for the programme are provided automatically.
Select or deselect any additional programmes or functions by pressing the
relevant buttons.
If no other button is pressed within the next 20 seconds, the programme
selected starts automatically.
Use the programme overview to determine which programme is the
most suitable for your washing.
Selecting main programme
Close the appliance door.
– The indicator lights for the programme buttons flash.
47
°C
60 40 30 2095
7 Washing
Press the desired programme button (press or 95 1× or more).
– The indicator light for the programme selected illuminates.
– The programme selected, the likely duration (hours/minutes) and the
end time are displayed.
– The indicator lights for additional programmes that may be selected
flash.
A new programme can be selected during this time. All additional
programmes selected are cancelled and must be reselected.
– If no other button is pressed within the next 20 seconds, the programme
selected starts automatically.
Selecting additional programme
Eco
Sprint Pre-wash
Easy care Steam anti-crease
Press the required button when the indicator light flashes.
– The new programme duration is displayed in the Plain text display.
48
°C
95
60
40
30
20
7 Washing
Selecting fabric type
Immediately after selecting a programme, press the button repeatedly
until the desired fabric type appears in the plain text display:
• Coloureds • Net curtains • Baby garments
• Shirts • Black garments • Down
• Outdoor garments • Denim • Silks
– The likely duration of the programme appears in the plain text display.
Only certain of the fabric types above will be available for selection
depending on the main programme selected.
49
°C
95
60
40
30
20
7 Washing
Selecting AquaPlus
Immediately after selecting a programme, press the button repeatedly
until the desired rinsing intensity appears in the plain text display:
• Standard
• More water
• + 1 rinse
• More water + 1 rinse
• Skin protection
– The likely duration of the programme appears in the plain text display.
Only some of the levels above will be available for selection depending
on the main programme selected.
50
°C
95
60
40
30
20
7 Washing
Selecting degree of soiling / anti-mite / soaking
Immediately after selecting a programme, press the button repeatedly
until the desired degree of soiling appears in the plain text display:
• Soiling light • Soiling heavy • Soaking
• Soiling medium • Anti-mite
– The likely duration of the programme appears in the plain text display.
Anti-mite can only be selected with temperatures 95 and 60.
Setting the soaking time
Select «Soaking» as the degree of soiling.
Press the button repeatedly until the desired soaking time appears in
the plain text display.
The soaking time can be set at intervals of 30 minutes, starting initially at 2
hours and going down to 30 minutes and then at 6 hours and going down to
30 minutes.
The soaking and delayed start functions cannot be used at the same
time.
If the water used for soaking is not to be used for the main wash, pre-
wash has also to be selected using the
button.
51
°C
95
60
40
30
20
7 Washing
Changing the spin speed
Immediately after selecting a programme, press the button repeatedly
until the desired spin speed appears in the plain text display.
It is possible to change the current setting while a programme is
running.
The recommended and maximum settable spin speeds depend on the
programme selected.
With «No spinning / Stop after rinsing», the washing remains lying in the water
after the final rinse. There is no spinning nor intermediate spinning.
52
°C
95
60
40
30
20
7 Washing
Changing the temperature
Immediately after selecting a programme, press the °C button repeatedly
until the desired temperature appears in the Plain text display.
It is still possible to change the temperature once the programme has
started running.
53
°C
95
60
40
30
20
Bio wash
Wash detergent + bleach
1h15
Soap wash 1h15
Softener + soap
7 Washing
Selecting a delayed start
Immediately after programme selection, hold the button depressed or
press repeatedly until until the desired programme-end time (max. 24
hours) appears in the plain text display.
– The Plain text display goes dark.
– When the the time set is up, the programme selected starts automati-
cally.
Washing can be added at any time.
The time remaining to the delayed start can be reduced (in 30-minute intervals) to null by repeatedly pressing the button.
Selecting bio wash / soap wash
Select main programme.
Press the button 2×.
Press the button 3×.
54
Selecting separate rinsing / separate spinning
Rinsing 0h40
15:38
Final rinse 0h18
15:16
Final spin 0h12
15:10
7 Washing
Select main programme.
Press the button 1×.
Press the button 2×.
Press the button 3×.
Opening the appliance door during operation
The appliance door can only be opened if the water level and temperature are
still low and there is no spinning in progress. As long as the indicator light for
the or button is illuminated, the appliance door can be opened.
For appliances with the button
Press the button 1×.
– The appliance changes over to the «Pause» mode.
Press the button again.
– The appliance door opens.
– The Plain text display flashes.
Add or unload wash items.
Close the appliance door.
– The programme is resumed.
55
Draining 0h01
end 15:38
7 Washing
For appliances with the button
Press the button.
– The appliance door opens.
– The Plain text display flashes.
Add or unload wash items.
Close the appliance door.
– The programme is resumed.
In the event of a power failure, the appliance door can only be opened
using the emergency door release.
The programme memory ensures that the programme sequence is
resumed after a power failure.
7.5 Changing selection
During programme selection
Press a programme button again.
– All settings are cleared.
After a programme has started
The spin speed and temperature can still be changed. To change any other
settings, the programme must be aborted.
Aborting a programme before time
Press the button repeatedly until the
following appears in the plain text display:
– This part of the programme cannot be
skipped and will be carried out in full.
56
Childproof lock
ON
°C
95
60
40
30
20
7 Washing
7.6 Programme selection with childproof lock activated
How to switch the childproof lock on/off is described in 'User settings'.
Close the appliance door.
– In the plain text display appears:
– The indicator lights for the
programme buttons flash.
Hold the desired programme button depressed and at the same time press
the button.
Aborting a programme
Hold the active programme button – the indicator light illuminates –
depressed and at the same time press the button.
The appliance can now be operated without regard to the childproof
lock until the programme starts.
57
°C
60 40 30 2095
40°C Coloureds normal
3h40
End 13:49max. 8 kg
10°C Coloureds normal
3h40
End 13:49max. 8 kg
7 Washing
7.7 Programme selection for a normally soiled cotton load
Close the appliance door
Press the flashing button once for selection of 40 °C Coloureds normal.
Press the flashing button twice for selection of 10 °C Coloureds normal.
With these programmes, it is not possible to change the additional
functions. Only the delayed start is selectable.
Data for the 40 °C Coloureds normal programme
Load capacity 8 kg
Programme duration 3h40
Energy star rating 4
Energy consumption 0.81 kWh/cycle
Water star rating 4
Water consumtion 78 l/cycle
Residual moisture 52 %
58
End of programme
7 Washing
7.8 End of programme
Loosening up the washing
Shortly before the end of the programme, the washing is loosened up. This
takes about 1–2 minutes. If steam anti-crease has been selected, the loosening-up period is extended to about 60 minutes to prevent further creasing.
Press the or button to unload the washing at any time during
the loosening-up phase.
With «Automatic door opener OFF»
– When the programme has finished, the
following appears in the plain text
display for 20 minutes:
Press the or button.
– The appliance door opens and the washing can be unloaded.
In the event of a power failure, the appliance door can only be
opened using the emergency door release.
With «Automatic door opener ON»
• The appliance door opens automatically at the end of the programme.
The washing can be unloaded.
With «Stop after rinsing»
The washing remains lying in the water after the final rinse. The water must be
drained off before the washing can be unloaded.
Press the button 1×.
– The washing is spun at the spin speed set for the programme selected.
Press the button 2×.
– Draining without spinning.
59
Hygiene recommendation:
at least 60 °C programme
or select appliance
hygiene
7 Washing
With the hygiene recommendation display
/
With one of the next wash cycles carry out a wash with at least 60°C.
or:
Unload the washing.
Press the 95 4× button.
– The «Appliance hygiene» programme starts.
7.9 At the end of the wash day
Clean the detergent dispenser drawer if necessary.
After finishing washing for the day, remove any
deposits or foreign bodies from out of the door seal
Push the appliance door to, but do not close.
– This allows the washing drum and the door seal
to dry.
60
8 Care and maintenance
2
1
4
l
3
2
Using the correct dosage of detergent will automatically clean the inside of the
appliance. Immediately wipe away all traces of detergent with a soft cloth to
avoid staining.
8.1 Cleaning the detergent dispenser drawer
If the correct dosage of detergent is used, the compartments in the detergent
dispenser drawer are cleaned by the water flowing in. Wash out the detergent
compartments if particularly soiled.
Cleaning the detergent compartments
Pull the detergent dispenser drawer 1 out
as far as it will go, push the release lever
4 to the left and then remove the drawer
completely.
Wash out the detergent compartments.
Clean the duct under the pre-wash detergent compartment l.
Cleaning the siphon and suction tube
Pull the siphon 2 in the fabric conditioner
compartment up in the direction of the
arrow.
Clean the siphon 2 and suction tube 3.
Replace the siphon correctly.
61
1
8 Care and maintenance
8.2 Cleaning the water inlet filter
To avoid blockages, the filter 1 in the water inlet must
be periodically checked and, if necessary, cleaned.
The water inlet should be tested for leaks following maintenance work.
62
8.3 Emergency draining
1
1
1
2
1
The water in the appliance may be hot. Scalding hazard! Allow to
cool before emergency draining.
In the event of a blocked water outlet or drain pump, a malfunction
or a power failure, if there is water still in the appliance it must be
drained off as follows:
Open the drain tray 1 by pressing it at
the bottom.
or:
Open the drain tray 1 with the liquid
detergent flap.
Fold the drain tray 1 right down.
– The drain tray also functions as a
receptacle for collecting the water
being drained off.
Release the foreign body trap 2
slightly by slowly turning it anti-clockwise. Steadily drain off the water.
From time to time the drain tray
may have to be emptied.
Close the foreign body trap by turning
it clockwise and remove the drain tray
1 from the front.
Empty the drain tray and then put it
back in position (push it straight in
until it clicks into position).
8 Care and maintenance
When draining off the water, the drain tray can be removed and a
larger receptacle used in its place. The appliance can hold up to 30
litres of water.
63
1
23
1
8 Care and maintenance
8.4 Cleaning the foreign body trap
The foreign body trap 1 must be periodically cleaned of any deposits.
The foreign body trap should also be cleaned after washing e.g. pet
blankets or other wash items that cause a thick build-up of fluff.
Drain off any residual water, see section on «Emergency draining».
Then turn the foreign body trap 1 anti-clockwise and
remove. Clean thoroughly.
Remove any foreign objects (buttons, coins, etc.).
Check that the drain pump impeller 2 can turn. Use
the emergency door release tool 3 for this.
If the impeller 2 does not turn, please contact
Customer Services.
The impeller 2 may turn stiffly. This is construction related and does
not indicate the presence of any foreign object or defect.
Push the foreign body trap 1 in as far as it
will go and then turn clockwise as far as it
will go.
Replace the drain tray and close it to.
64
9 Trouble-shooting
FXX / EXX see instructions
FN XXXXX XXXXXX
A2 Check water outlet
A3 Foreign body trap
clean
9.1 What to do if …
This section lists faults that can be solved simply by following the instructions
given. If another fault is displayed or the fault cannot be remedied, please call
Customer Services.
Before calling Customer Services, please note down the error
message in full.
... in the display appears
Possible cause Solution
• The foreign body trap or drain
pump is blocked.
• The drain hose is bent or
kinked.
• The outlet or drain trap is
clogged.
Resolve the cause of the problem.
Cancel the error message by pressing
the button.
Restart the programme.
... in the display appears
Possible cause Solution
• The foreign body trap is
clogged.
• The circulation nozzle is
clogged.
Resolve the cause of the problem.
Cancel the error message by pressing
the button.
Restart the programme.
65
A5 Spin stop:
Unbalanced load
A6 Foreign body trap
check
9 Trouble-shooting
... in the display appears
Possible cause Solution
• Large items are unevenly
distributed in the washing
drum.
• Pillows or similar items in the
wash.
Wash large and small items together to
reduce the possibility of unbalanced
loads forming.
Remove the pillows.
Spin the washing again.
Spin the pillows separately.
• Wash items are tangled.
Separate the wash items.
Fasten duvet covers and pillow cases.
Spin the washing again.
... in the display appears
Possible cause Solution
• The foreign body trap is
missing or is not sitting
correctly.
66
Ensure the foreign body trap is sitting
correctly.
Cancel the error message by pressing
the button.
Restart the programme.
... in the display appears
A9 Check water inlet?
F6 / E77 see instructions
FN XXXXX XXXXXX
Possible cause Solution
9 Trouble-shooting
• The water tap is turned off.
• The mesh filter in the water
connection is clogged.
• Interruption in water supply.
• The water pressure is too low.
Remove the cause of the problem or
wait until the water supply is restored.
Cancel the error message by pressing
the button.
Restart the programme.
... in the display appears
Possible cause Solution
• Related to anti-leak protection.
Turn off the water tap.
Note down the error message in full
(message, F and E number).
Cancel the error message by pressing
the button.
Call Customer Services.
67
FXX / EXX see instructions
FN XXXXX XXXXXX
9 Trouble-shooting
... in the display appears
Possible cause Solution
• Various situations can lead to
an «F» message.
Cancel the error message by pressing
the button.
Switch off the power supply for about
1 minute.
Switch the power supply back on
again and select a new programme.
If the error appears again, note down
the error message in full (message, F
and E number)
Turn off the water supply and switch
off the power supply.
Call Customer Services.
If there is still some washing in the appliance:
Carry out emergency draining.
Use emergency door release.
Unload the washing.
Call Customer Services.
68
... in the display appears
U1 / E27 see instructions
FN XXXXX XXXXXX
Possible cause Solution
9 Trouble-shooting
• Faulty electrical connection.
• Overvoltage
Cancel the error message by pressing
the button.
Switch off the power supply for about
1 minute.
Switch the power supply back on
again and select a new programme.
If the error appears again:
Switch the power supply off.
Have an electrician check the house
installation.
If the error appears again:
note down the error message in full
and the serial number (FN) and then
disconnect the power supply.
Call Customer Services.
69
Foam in main wash:
rinsing extended
Hygiene recommendation:
at least 60 °C programme
or select appliance
hygiene
9 Trouble-shooting
... in the display appears
Possible cause Solution
• If there is very heavy foaming
during the wash cycle, the
programme is automatically
extended by an additional
rinsing cycle. This improves
the wash results, but also
increases the duration of the
programme.
... in the display appears
Possible cause Solution
• No wash cycle has been
carried out at a tempera-
With one of the next wash cycles carry out
a wash with at least 60° C.
ture of at least 60 °C for
a longer period of time.
or:
Run the «Appliance hygiene» programme
without any washing.
Reduce the amount of washing detergent used next time.
Adjust the amount of washing detergent used to the water hardness.
70
Inlet water very cold
heating extended
9 Trouble-shooting
... the programme takes significantly longer than indicated
Possible cause Solution
• Using too much washing
detergent. Lengthening
Reduce the amount of washing detergent
used next time.
the rinsing time.
• Large unbalanced load in
the washing drum.
Wash large and small items together to
reduce the possibility of unbalanced loads
forming.
• Inlet water very cold.
Heating is extended.
... in the display appears
Possible cause Solution
• Inlet water very cold.
Heating is extended.
71
Too many articles
heating extended
9 Trouble-shooting
... in the display appears
Possible cause Solution
• Selected programme is
intended for a reduced
washing load. If there are
With the next wash cycle adjust the amount of
articles to the max. washing load (see
'Programme overview').
too many articles, heating
and possibly also the
rinsing will be extended.
… the washing is not spinning or is not being spun properly
Possible cause Solution
• The spin speed set is too
low.
• Too unbalanced a load in
the washing drum. The
wash items cannot be
Increase the spin speed for the next wash
cycle.
Wash large and small items together to
reduce the possibility of unbalanced loads
forming.
more evenly distributed.
• Steam anti-crease was
selected and the appli-
Optimize the appliance set-up according to
the installation instructions.
ance was not standing
level.
72
... in the display appears
Large unbalanced load
spin extended
Possible cause Solution
9 Trouble-shooting
• Large unbalance in the
washing drum. The appliance tries to improve the
Wash large and small items together to
reduce the possibility of unbalanced loads
forming.
distribution of the wash
load. The final spin is
extended.
… vibrating heavily when spinning
Possible cause Solution
• The transportation lock
Remove transportation lock.
has not been removed.
• The feet of the appliance
are not properly adjusted.
• The load could not be
optimally balanced in the
washing drum. This is not
Optimize the appliance set-up according to
the installation instructions.
Wash large and small items together to
reduce the possibility of unbalanced loads
forming.
a malfunction.
… at the end of the programme, the appliance door cannot be opened by pressing the door opener button
Possible cause Solution
• The appliance door is
stuck.
• An interruption in the
power supply.
Press hard against the lock side of the
appliance door (i.e. front edge of appliance
door).
Some text appears in the plain text display.
Press the or button.
Use emergency door release.
73
9 Trouble-shooting
… at the end of the programme water sounds can be heard when the washing drum is turned by hand
Possible cause Solution
• The water that the vanes
were filled with to
compensate the unbalanced load could not be
completely drained before
the end of the
programme.
No action is necessary. The expelled water is
automatically pumped off and there are no
negative consequences.
... traces of washing detergent left behind in the washing detergent compartment
Possible cause Solution
• Damp or lumpy washing
detergent.
• The washing detergent
compartment was damp
and a delayed start was
selected.
• The water flow pressure is
too low.
• The water inlet is scaled
up.
• The liquid detergent flap
was inserted.
Store washing detergent in a dry place.
Wipe the washing detergent compartment
dry before adding the detergent.
Open water tap fully.
Check the water supply and, if necessary,
clean the filter.
Clean nozzles above detergent dispenser
drawer.
Remove the flap and stow away.
74
Demo mode
ON
Demo mode
OFF
9 Trouble-shooting
... traces of fabric conditioner or water left behind in the fabric conditioner compartment
Possible cause Solution
• The siphon in the fabric
Ensure the siphon is in place correctly.
conditioner compartment
is missing or is not in
place correctly.
• The siphon or suction
Clean the siphon and suction tube.
tube is clogged.
… the washing load is still dry at the end of the programme and no error message is displayed
Possible cause Solution
• «Demo mode» is activated.
Open the appliance door.
Hold the 95 and 40 buttons depressed
Simultaneously press the button.
- In the plain text display appears:
Press the 60 button.
- In the plain text display appears:
Press the button.
75
1
3
2
1
1
9 Trouble-shooting
9.2 Opening the appliance door in the event of a power failure
Ensure that the washing drum is stationary. Do not touch the drum
while it is still in motion – risk of serious injury.
If the emergency door release tool 2 is missing, a screw driver can be
used instead.
Turn off the water tap.
Disconnect the appliance from the electricity supply.
Open the drain tray 1 by pressing it at
the bottom.
or:
Open the drain tray 1 with the liquid
detergent flap.
Fold the drain tray right down.
If necessary, carry out emergency
draining.
Remove the drain tray 1.
Remove the emergency door release
tool 2 from its fastening.
Insert the emergency door release tool
into the blue opening cap 3 and turn in
the direction of the arrow.
- The appliance door springs open.
Door hinged left Door hinged right
76
10 Washing tips
10.1 Fabric care symbols
To wash items correctly, please follow the fabric care symbols on the labels of
the wash items.
10.2 Washing detergent
The wash temperature selected should agree with the recommended temperature range of the washing detergent to ensure the washing detergent is at its
most effective.
10.3 General tips
• Wash white and coloured textiles separately.
• Empty pockets and turn inside out. Remove any foreign objects (coins,
nails, paper clips, etc.).
• Empty and brush out pockets of work overalls worn in the metal industry
(metal shavings can damage the washing and cause rust stains).
• Fasten duvet covers and pillow cases; close zips and hook and eye
fasteners; fasten cloth belts and apron ties.
• Wash smaller items (e.g. nylon tights, belts) and items with zips and hooks
in a washing net or cushion cover.
• Remove stains before washing using a suitable stain remover.
• Pre-treat heavily soiled areas (collars, cuffs, etc.) with soap, special deter-
gent or paste.
• For medium or heavily soiled washing, select the additional pre-wash
programme or select a heavier degree of soiling.
• Wash woollens and other textiles with the fabric care label using the
main hand wash programme only. Use detergent suitable for woollens
and delicates.
• Textiles, such as dog or horse blankets, that are covered in animal hair
should be brushed out before washing
77
10 Washing tips
10.4 Net curtains
If washing curtains made from mixed or man-made fibres:
• Ask the retailer whether the curtains are machine washable and, if so, at
what water temperature.
• Fill the washing drum only a quarter full.
• Tie up metal rollers and plastic sliders using an open weave fabric.
• Use a mild detergent (use sparingly due to foaming).
• With older, faded curtains, the material is weaker and may be easily
damaged if machine washed.
• A special programme is available for gently washing net curtains.
Select main programme 20, 30 or 40.
Press the button repeatedly until «Net curtains» appears in the plain
text display.
78
10 Washing tips
10.5 Saving energy and water
• Use the maximum wash load capacity of the particular programme.
• Select «Pre-wash» or «Soaking» only for washing that is heavily soiled or
stained.
• For lightly soiled washing without staining select the main 20 programme
or the additional «Sprint» function.
• Select the additional Eco function if programme duration plays no role.
Spin speed
How much energy is consumed by subsequent tumble drying depends on the
spin speed set. The higher the spin speed set, the lower the level of residual
moisture in the washing at the end of the programme.
rpm Residual moisture in cotton fabrics in %
1500 ~44
1400 ~47
1200 ~52
1000 ~60
800 ~70
600 ~90
400 ~110
Automatic door opener
Use the appliance with the automatic door opener turned on. In this way, when
the appliance door opens the appliance immediately enters the lowest
possible stand-by power consumption state.
79
10 Washing tips
10.6 Unsatisfactory wash results
White residue on washing
Possible cause Solution
• Despite thorough rinsing,
badly soluble compounds
(zeolites) in the detergent
can be left on the
washing.
Shake out or brush the wash items.
Wash the items again with just a little
washing detergent.
Use a liquid detergent that does not
contain zeolites.
Select the additional «Black garments»
programme.
Grey residue on washing
Possible cause Solution
• Grease and dirt particles
have not been removed
from fabric effectively.
• Residue from detergent,
limescale and dirt.
• Overloaded washing
drum.
Use more detergent next time.
Use heavy-duty washing detergent.
Adjust amount of detergent to water hardness and degree of soiling of washing.
Put less laundry into the washing drum.
Washing feels hard to the touch
Possible cause Solution
• Poor rinse effect from
«very soft» water (below
15 °fH).
80
Select the «Soft water» user setting.
Unsatisfactory wash result using detergent for coloureds
Possible cause Solution
10 Washing tips
• Exceptionally heavily
soiled washing.
• Washing detergent used
does not contain bleach.
Fruit, coffee and tea
stains cannot be
removed.
Select stronger wash programme, e.g.
degree of soiling «heavy».
Use washing detergent containing bleach.
Unsatisfactory wash result using liquid detergent
Possible cause Solution
• Liquid detergent used
does not contain bleach.
Fruit, coffee and tea
stains cannot be
removed.
Use washing detergent containing bleach.
Soap deposits on washing
Possible cause Solution
• Water too hard.
Only use soap detergent if the water hardness does not exceed 25 °fH.
Colour run
Possible cause Solution
• Non-fast colours in the
wash.
• Objects in the wash
whose colour has run.
Wash white and coloured textiles separately.
Follow the fabric care instructions on the
items of washing.
Empty garment pockets.
81
10 Washing tips
Unsatisfactory rinsing performance
Possible cause Solution
• Too much washing detergent.
• Very «soft» water (below
15 °fH).
Adjust washing detergent dosage to water
hardness and degree of soiling.
Set to the soft water setting (see 'User
settings').
Fabric stains
Possible cause Solution
• Rust stains.
• Chemical effect.
Brush out work overall pockets.
Residues from hair care products,
cosmetics and plants can react with the
suds to cause a chemical reaction that can
result in staining.
Wash items with metal parts separately.
Holes, rips or tears
Possible cause Solution
• Washing items with zips
or hooks (e.g. bras)
open.
Fasten zip fasteners and hooks before
washing.
Wash delicates in a laundry bag or pillow
case.
Turn garment pockets inside out.
• Chemical effect of
washing detergent.
• Fabric quality, wear and
tear, weathering of fibres.
• Washing drum damaged
by foreign objects (e.g.
nails, paper clips, bra
hooks).
82
Do not put washing detergent directly on to
fabrics.
Inspect the washing drum for foreign
objects and for damage.
Remove foreign objects.
Call Customer Services if the washing
drum is damaged.
Fabric wear
Possible cause Solution
10 Washing tips
• Washing drum overloaded.
• Friction between fabrics
during washing.
• Pilling.
Put less laundry into the washing drum.
Select the additional «Easy care»
programme.
Turn items inside out before washing.
83
11 Spare parts
Please give product family and exact designation when ordering parts.
Drain hose 1.5 m / 4.0 m
Emergency door release tool
Foreign body trap
Drain tray
Siphon
Detergent dispenser drawer
Liquid detergent flap
84
12 Technical data
1*
12.1 Dimensions
Height: 85 cm
Width: 59.5 cm
Depth: 60 cm
Empty weight: 64 kg
Dry load capacity: 8 kg
12.2 Plumbing in
Connection to water supply: Cold water G¾"
Permitted pressure of water supply: 0.1–0.6 MPa (1–6 bar)
Max. pumping height of drain pump: 1.2 m
12.3 Electrical connection
See identification plate 1
* Depending on the serial number (FN)
12.4 Spin speed
400, 600, 800, 1000, 1200, 1400, 1500 rpm
85
12 Technical data
12.5 Consumption data
The consumption data and programme durations given serve only as a guide.
They refer to the maximum load capacity and can vary with, for instance,
towelling material, a very cold water feed, the degree of soiling selected or a
smaller wash load. The time remaining and the programme end time shown
are adjusted during the programme sequence accordingly.
Whites and coloureds programmes, light soiling
Programme Load
kg
Whites
1–8 1200 2h10 75 2.2
95 °C
Coloureds
1–8 1200 1h30 65 1.4
60 °C
Coloureds
1–8 1200 1h15 70 0.8
40 °C
Coloureds
1–8 1200 1h10 70 0.5
30 °C
Coloureds
1–8 1200 1h00 70 0.3
20 °C
Woollens
1–2.5 800 0h50 52 0.3
30 °C
Hand wash
1–2 600 0h48 58 0.2
20 °C
1
Factory setting
Spin speed
rpm
1
Duration
hrs./mins.
Water
litres
Energy
kWh
86
Extra programmes
XhXX
End YY:YY
40 °C Coloureds normal
max. 8 kg
XhXX
End YY:YY
10 °C Coloureds normal
max. 8 kg
12 Technical data
Programme Load
kg
Steam anti-
1–1.5
Spin speed
rpm
None
1
Duration
hrs./mins.
Water
litres
0h23 1 0.1
Energy
kWh
crease
Proofing 20 °C 1-3 800 0h28 12 0.1
Appliance
0
None
0h38 9 0.7
hygiene
12.6 Note for testing institutes
Set to the test programmes according to AS/NZS 2040.2:2005
Programme 40 °C Coloureds normal:
Press the button 1×.
Programme 10 °C Coloureds normal:
Press the button 2×.
12.7 VAS Vibration Absorbing System
As the washing drum starts to spin, if the control unit detects that the load is
out of balance it will interrupt the spinning action once or more. In this case,
the appliance tries to improve the distribution of the wash load in the washing
drum.
When spinning, at all spin speeds the load is, where necessary, actively
balanced in the washing drum, whereby the hollow vanes are filled with the
necessary quantity of water. This ensures optimal care and draining of the
washing.
87
12 Technical data
12.8 Water and energy economy
During the first few minutes of a programme running, sensors automatically
determine the type and the size of the load being washed.
Water levels are then optimally adjusted to the wash load so that only the strict
amount of water needed is used.
12.9 Automatic energy-saving stand-by
The appliance is equipped with automatic energy-saving stand-by to avoid
consuming energy unnecessarily.
All displays go out within minutes of a programme finishing. Energy consumption is reduced to an absolute minimum. The safety functions, however, remain
activated.
Power consumption in accordance with AS/NZS 2040.2:2005
• In «OFF mode»:
• In «Left-on mode»:
0 watts
0 watts
88
13 Notes
89
13 Notes
90
14 Index
A
Additional functions ................18, 28
Additional programmes ... 15, 18, 22
Selecting ..................................... 48
Allergies ....................................26, 34
Anti-mite ....................................26, 51
Appliance
Construction ..............................16
Preparing .................................... 42
Appliance description .................... 15
Appliance door ............................... 16
Checking the door seal ........... 60
Door does not open ................. 73
Opening during operation ....... 55
Opening in the event of a power
failure ..................................... 76
Appliance hygiene.......................... 21
Hygiene recommendation ....... 60
Appliance overview ........................ 15
AquaPlus .......................................... 25
Selecting ..................................... 50
AquaPlus/Rinsing ........................... 34
Automatic door opener .......... 38, 79
OFF .............................................. 59
ON ............................................... 59
Switching on/off ........................ 38
Automatic water and energy
economy ..................................... 88
B
Before using for the first time .........9
Bio wash ...................................27, 54
Brightness ........................................ 40
C
Care ..................................................61
Caution: Burns hazard! .................. 10
Caution: Risk of injury! ..................10
Childproof lock ........................38, 57
Cleaning
Detergent dispenser drawer ...61
Foreign body trap ..................... 64
Siphon ......................................... 61
Water inlet filter .........................62
Cleaning the foreign body trap ....65
Cold wash ........................................28
Colour run ........................................81
Correct use .........................................9
D
Damage to fabrics .........................82
Degree of soiling .....................26, 51
Delayed start .....................28, 45, 54
Deposits on washing .....................81
Detergent dispenser drawer .. 16, 84
Cleaning .....................................61
Traces .........................................74
Detergent dosage ..........................45
Dimensions ......................................85
Disconnection .................................12
Display
A messages .................65, 66, 67
F messages ........................67, 68
Display elements ............................17
Disposal ...........................................12
Door seal
Checking ....................................60
Drain hose .......................................84
Drain tray ..................................16, 84
Dyeing ..............................................47
91
14 Index
E
Easy care ..................................22, 48
Eco .............................................22, 48
Electrical connection ..................... 85
Faulty ........................................... 69
Emergency door release .............. 16
Emergency door release tool ... 16,
76, 84
Emergency draining ....................... 63
End of the wash day ...................... 60
Extra programmes ......................... 87
F
Fabric care symbols ...................... 77
Fabric conditioner ...................16, 46
Conditioning ..............................27
Traces .........................................75
Fabric stains .................................... 82
Fabric types ..................................... 23
Selecting ..................................... 49
Fabric wear ...................................... 83
Factory settings .............................. 41
Fast forward .................................... 28
Favourite programmes .................. 15
Foam in main wash........................ 70
Foreign body trap ............. 16, 64, 84
Checking ....................................66
Cleaning ..................................... 64
G
General note .................................... 79
Grey residue on washing .............. 80
H
How to avoid damaging the appli-
ance ............................................11
Hygiene recommendation ... 37, 60,
70
I
Identification plate ..........................16
Inlet water very cold ....................... 71
L
Language ......................................... 32
Changing ....................................32
Large unbalanced load .................73
Liquid detergent .............................. 44
Liquid detergent flap ............... 16, 84
Load capacity .................................. 15
Loosening up the washing ....39, 59
M
Main programme
Selecting ..................................... 47
Main programmes ..........................17
Main wash detergent .....................16
Maintenance ....................................61
Malfunctions ....................................65
Model no. ............................................2
N
Net curtains .....................................78
Note on use ........................................9
O
Opening the appliance door during
operation
Opening ......................................55
Pause ..........................................55
Operating elements .......................17
Overvoltage .....................................69
92
14 Index
P
Packaging ........................................12
Pause
Door opener ..............................28
Programme pause .................... 28
Resuming the programme ......28
Plain text display ............................. 17
Plumbing .......................................... 85
Possible settings ............................ 30
Powder detergent ........................... 44
Power failure ................................... 76
Press and go ................................... 47
Pre-wash ...................................23, 48
Pre-wash detergent ........................ 16
Product family ....................................2
Programme
Aborting ...................................... 56
End .......................................28, 59
Selecting ..................................... 47
Taking too long ......................... 71
Programmes for normally soiled
cotton load .................................15
Proofing ............................................21
Q
Quick instructions ........................... 96
R
Repair service ................................. 95
Rinsing performance
Unsatisfactory ............................82
S
Safety ................................................12
Safety precautions
Before using for first time...........9
General ..........................................6
Saving
Energy ......................................... 79
Water ........................................... 79
Separate rinsing/spinning .....27, 55
Serial number (FN) .................14, 16
Siphon ..............................................84
Siphon for fabric conditioner ........ 16
Cleaning .....................................61
Skin protection .........................26, 34
Soaking .....................................26, 51
Setting time ................................51
Soap detergent ...............................46
Soap wash ................................27, 54
Soft water .........................................35
Softener .....................................16, 46
Spare parts ......................................84
Spin speed .................28, 36, 79, 85
Changing ....................................52
Spin stop ..........................................66
Sprint .........................................22, 48
Standard programmes ..................15
Stand-by
Energy-saving ............................88
Steam anti-crease ............21, 23, 48
Stop after rinsing .....................52, 59
Symbols ..............................................5
93
14 Index
T
Tears in washing ............................82
Technical data ................................. 85
Technical questions ....................... 95
Temperature
Changing ....................................53
Setting ..................................28, 53
Time ..................................................33
Too many articles ...........................72
Traces of washing detergent in the
detergent dispenser drawer ...74
Type .....................................................2
U
Unsatisfactory wash result using
detergent for coloureds ........... 81
Unsatisfactory wash result using
liquid detergent ......................... 81
User settings ...................................29
Changing .................................... 29
Exiting .........................................29
Using for the first time ......................9
V
Validity .................................................2
VAS Vibration Absorbing System 87
Vibrating ........................................... 73
W
Warranty extensions ...................... 95
Wash results
Unsatisfactory ............................80
Washing ...........................................42
Adding washing detergent ...... 44
Changing selection ..................56
Dry ...............................................75
End of programme ...................59
Loading ....................................... 43
Preparing appliance .................42
Selecting a programme ........... 47
Spinning unsatisfactory ...........72
Washing detergent .........................77
Adding ........................................44
Washing feels hard to the touch .80
Washing tips .................................... 77
Water hardness ..............................45
Water inlet
Checking ....................................67
Water inlet filter
Cleaning .....................................62
Water outlet
Checking ....................................65
Water sounds ..................................74
White residue on washing ............80
Whites ...............................................19
94
15 Repair service
The «Trouble-shooting» section gives you valuable tips on how to
correct minor functions yourself, saving you the time and trouble of
calling out a service technician and the cost that goes along with it.
Register your V-ZUG appliance today online via our website at vzug.com or
using the card supplied and benefit from the best possible support in the
event of a malfunction – including during the manufacturer's warranty period.
You need the serial number (FN) and designation of the appliance to register.
You can also note them down here or on the service sticker which comes with
the appliance:
FN _______________________ Appliance _______________________
Please have these details to hand when contacting V-ZUG in connection with a
malfunction. You will find them on the identification plate of your appliance.
Open up drain tray.
– The identification plate* is located next to the foreign body trap.
* Depending on the serial number (FN)
Your repair order
You will find contact information for your nearest V-ZUG Service Centre at
vzug.com. In most countries you will also be able to contact V-ZUG Service &
Support using the toll-free service number 00800 850 850 00 (or
+800 850 850 00).
Technical questions, accessories, warranty extensions
Your V-ZUG Service Centre will be happy to help you with any technical questions, to accept your orders for accessories and spare parts and to inform you
about the progressive warranty extensions.
95
Quick instructions
Please first read the safety precautions in the operating instructions!
Switch on the appliance and turn on the water tap
Open the appliance door by pressing the or button
Load the washing and then close the appliance door
Pull the detergent dispenser drawer out and add the washing detergent
Push the detergent dispenser drawer back in
Select programme
If required, select any additional programme/functions
– The appliance starts automatically after about 20 seconds
When the programme has finished:
Press the or button and unload the washing
At the end of the wash day:
If necessary, clean the detergent dispenser drawer
Push the appliance door to, but do not close
V-ZUG Ltd
Industriestrasse 66, CH-6301 Zug
info@vzug.ch, www.vzug.com
J11002.360-2
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