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VT9011
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This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and
feature rich VTech
product. For support, shopping, and everything new at VTech,
Technical Inquiry Hotline at 852-2667 7433 or Customer Service
Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the
Important safety instructions
of this manual.
Please call our
Centre at 852-2776 3223
Page 3
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and
injur y, inclu
ding the following:
1. Read and understand all instructions.
2. Follow all warnings and instr
uctions marked on the product.
3. Unplug this product fr
om the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bathtub, kitchen
sink, or swimming pool).
5. Do not place this product on an unstable table, shelf, stand or other unstab
le surfaces.
6.
Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from
overheating, these openings must not be b
locked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. This product should not be placed in any area where
proper vent
ilation is not provided.
7. This product should be operated only fr
om the type of power source indicated on the marking label. If you are not sure of the type
of power supp
ly in your home, consult your dealer or local power company.
8. Do not
allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
9.
Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points
or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
10.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing
parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks.
Incorrect reassembling can cause electric shock when the product is subsequently used.
11. Do not overload wall outlets and extensi
on cords as this can result in the risk of fire or electric shock.
12.
This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the
plug in place if it is plugged into a ceiling or under-the-table/cabinet outlet.
13. Unplug this product fr
om the wall outlet and refer servicing to an authorized service facility under the following conditions:
A. When the power supp
ly cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the
operation instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an
authorized technician to restore the product to normal operation.
E. If the product has been dropped and the telephone ba
se and/or handset has been damaged.
F. If the product exhib
its a distinct change in performance.
14. Avoid us
ing a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
15. Do not use the telephone to report a gas leak in the vi
cinity of the leak.
16. Only put the handset of your telephone next to your ear when it is in normal ta
lk mode.
Page 4
BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
Table of contents
Getting started
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Setting up for multiple packs . . . . . . . . . . . . 3
Set date and time manually. . . . . . . . . . . . . . 4
Getting to know your phone
Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 5
Handset display / display icons . . . . . . . . . . . 6
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Navigating the menus . . . . . . . . . . . . . . . . . . 8
Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the phone
Switching the handset on or off . . . . . . . . . . 10
Make an external call . . . . . . . . . . . . . . . . . . . 10
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 10
End
Dialling with the ! key. . . . . . . . . . . . . . . . . . . 10
a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Receive a call . . . . . . . . . . . . . . . . . . . . . . . . . 11
Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Earpiece / handsfree volume. . . . . . . . . . . . . 12
Secrecy (mute) . . . . . . . . . . . . . . . . . . . . . . . . 12
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Make a handsfree call . . . . . . . . . . . . . . . . . . 12
Answer a call handsfree. . . . . . . . . . . . . . . . . 13
Switch to handsfree during a call . . . . . . . . . 13
Redial the last number called . . . . . . . . . . . . 13
Redial a number from the redial list . . . . . . . 14
Save a number from the redial list . . . . . . . . 14
to the directory . . . . . . . . . . . . . . . . . . . . . . . 14
Delete a redial number . . . . . . . . . . . . . . . . . 14
Delete all redial numbers . . . . . . . . . . . . . . . 15
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Find handset (paging) . . . . . . . . . . . . . . . . . . 16
Message & Call inbox . . . . . . . . . . . . . . . . . . . 16
Directory
Store a name and number . . . . . . . . . . . . . . . 17
View an entry . . . . . . . . . . . . . . . . . . . . . . . . . 18
View directory capacity . . . . . . . . . . . . . . . . . 18
Dial an entry . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Edit a name and number . . . . . . . . . . . . . . . . 19
Copy an entry . . . . . . . . . . . . . . . . . . . . . . . . . 19
Copy all entries . . . . . . . . . . . . . . . . . . . . . . . . 20
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 20
Delete entire directory. . . . . . . . . . . . . . . . . . 21
Edit call group name . . . . . . . . . . . . . . . . . . . 21
Change
New phone book entry in the ! key . . . . . . . . 22
To delete the ! entries . . . . . . . . . . . . . . . . . . 22
call group ringtone . . . . . . . . . . . . . . 22
Sounds
Handset ringer . . . . . . . . . . . . . . . . . . . . . . . . 23
Handset beeps . . . . . . . . . . . . . . . . . . . . . . . . 23
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Settings
Display contrast / Handset name . . . . . . . . . 25
Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Handset reset . . . . . . . . . . . . . . . . . . . . . . . . . 26
Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Base settings. . . . . . . . . . . . . . . . . . . . . . . .
. . 26
Handset priority . . . . . . . . . . . . . . . . . . . . . . . 27
Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 27
System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
System reset . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Date / Time / Alarm
Set date & time . . . . . . . . . . . . . . . . . . . . . . . 30
Set alarm call . . . . . . . . . . . . . . . . . . . . . . . . . 31
Stop alarm ring. . . . . . . . . . . . . . . . . . . . . . . . 31
Calls lists
Caller Display . . . . . . . . . . . . . . . . . . . . . . . . . 32
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
View call details . . . . . . . . . . . . . . . . . . . . . . . 32
Dial from the Calls list . . . . . . . . . . . . . . . . . . 33
Copy a Calls list number to the directory . . . 33
Calls list settings . . . . . . . . . . . . . . . . . . . . . . . 34
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 35
Delete entire Calls list. . . . . . . . . . . . . . . . . . . 35
Answering machine
Using the answering machine
from the handset . . . . . . . . . . . . . . . . . . . . . . 36
Switch the answering machine on / off . . . . 36
Outgoing messages . . . . . . . . . . . . . . . . . . . . 37
Record your own outgoing message . . . . . . 37
Check or delete your outgoing message . . . 37
Answer settings . . . . . . . . . . . . . . . . . . . . . . . 38
Call screening . . . . . . . . . . . . . . . . . . . . . . . . . 39
Message playback . . . . . . . . . . . . . . . . . . . . . 40
Delete all old messages . . . . . . . . . . . . . . . . . 41
Using the answering machine at the base . . 41
Switch on / off . . . . . . . . . . . . . . . . . . . . . . . . 41
Message playback . . . . . . . . . . . . . . . . . . . . . 41
Remote access . . . . . . . . . . . . . . . . . . . . . . . . 42
To enable / disable remote access. . . . . . . . . 42
If you forget to switch on your
answering machine . . . . . . . . . . . . . . . . . . . . 43
Operating your answering
machine remotely . . . . . . . . . . . . . . . . . . . . . 43
5In this guide
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Handset settings. . . . . . . . . . . . . . . . . . . . . . . 25
Page 6
Using additional handsets
Registering an additional handset . . . . . . . . 45
Select base . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
De-register a handset . . . . . . . . . . . . . . . . . . 46
Internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Call another handset . . . . . . . . . . . . . . . . . . . 47
Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . 47
3-way conference call . . . . . . . . . . . . . . . . . . 48
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 49
General information
Safety information . . . . . . . . . . . . . . . . . . . . . 53
Important . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 53
Replacing the handset Battery . . . . . . . . . . . 53
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Environmental . . . . . . . . . . . . . . . . . . . . . . . . 54
Product disposal instructions . . . . . . . . . . . . 54
Technical Data. . . . . . . . . . . . . . . . . . . . . . . . . 55
P
roduct disposal instructions for business users
. . . 54
Product disposal instructions for residential users. . . . 54
In this guide
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Location
Place your V
T9011 within 2 metres of the mains power
1
socket and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your V
T9011 works by sending radio signals between the
handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures
the best signal.
Setting up
1. Plug the mains power cable into the socket marked on the
underside of the base and plug the other end into the mains
power wall socket and switch the power on. You can place the
cable behind the retaining clip to prevent the plug being
accidentally pulled from the socket.
Getting started
BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
WARNING
Do not place your V
T9011 in the
bathroom or other humid areas.
Handset range
The V
T9011 has a range of 300
metres outdoors when there is a clear
line of sight between the base and
handset. Any obstruction between the
base and handset will reduce the range
significantly. With the base indoors
and handset either indoors or
outdoors, the range will normally be
up to 50 metres. Thick stone walls can
severely affect the range.
Signal strength
The icon on your handset indicates
when you are in range. If moving out
of range of the base, the range
indicator will flash. If you go out of
range, any call you are on will be lost.
Which power adaptor?
If you have purchased a multiple pack,
you should use the power adaptor with
the smallest plug for the base.
IMPORTANT
The base station must be plugged into
the mains power socket at all times.
Do not connect the telephone line
until the handset is fully charged.
Only use the power and telephone
cables supplied with the product.
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Page 8
Battery low warning
If the icon flashes in the handset
display you will need to recharge the
handset before you can use it again.
You also hear a low battery warning
beep once every 60 seconds.
During charging, the icon will scroll
in the display.
Battery performance
In ideal conditions, a fully charged
battery should give up to 10 hours talk
time or 100 hours standby time on a
single charge.
Note that new batteries do not reach
full capacity until they have been in
normal use for several days.
To keep the battery in the best
condition, leave the handset off the
base for a few hours at a time.
Running the battery right down at
least once a week will help it last as
long as possible.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, giving the handset less
talk/standby time. Eventually they will
need to be replaced. New batteries are
available from the V
T9011
Helpline on (852)
2776 3223.
After charging your handset for the
first time, subsequent charging time is
about 6–8 hours a day. Batteries and
handset may become warm during
charging. This is normal.
The base indicator lights up. The answering machine is
switched on.
2. The NiMH battery is already fitted in the handset. Remove the
battery compartment cover, by sliding it downward and lifting
off. Locate the battery lead and connector and plug it into the
socket inside the battery compartment (the red wire should be
on the left). Tuck the battery leads in the space above the
battery and slide the battery compartment cover back on.
3. Place the handset on the base to charge for at least 20 hours.
When the handset is fully charged the icon will be
displayed.
4. When the battery is fully charged, plug one end of the
telephone line cord into the socket marked on the rear of
the base and the other end into the telephone wall socket.
Getting started
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2
Page 9
Setting up for multiple packs
If you have purchased a V
T9011 multiple pack, you will
need to prepare any additional handsets and chargers for use.
For each additional handset and charger:
1. I
nsert the cable through the channel at the rear of the charger
and i
nsert the plug into the power socket. Plug the other end
into t
he mains wall power socket and switch on.
2. The NiMH battery is already fitted in the handset. Remove the
battery compartment cover, by sliding it downward and lifting
off. Locate the battery lead and connector and plug it into the
socket inside the battery compartment (the red wire should be
on the left). Tuck the battery leads in the space above the
battery and slide the battery compartment cover back on.
Charge the battery for at least 20 hours.
3
Getting started
Using your VT9011 on a
Broadband line?
If this product is to be used on a
broadband line then you must ensure
that it is connected via an ADSL
microfilter. Using this product on a
Broadband line without an ADSL
microfilter may cause problems with
this product and your Broadband
service.
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Date and time
Providing you have subscribed to your
network’
s Caller Display service, the
date and time is set automatically for
all handsets when you receive your
first call.
The date and time is recorded with
each answering machine message you
receive.
If you do not have a Caller Display
service you can set the date and time
manually.
Any additional handsets supplied as part of a multipack are
pre-registered to the base so, once charged, are ready for use.
The handset number is shown in the display.
Set date and time manually
1. Press
Menu
and scroll to
Settings
and press OK.
2. Scroll to
/Time/Alarm
then press OK.
3.
Date/Time
is highlighted. Press OK.
4. The current Time format is highlighted. Scroll or
to choose
24 hour
or
12 hour
.
5. Scroll to
Dateformat
and scroll or to choose
dd/mm
or
mm/dd
.
6. Scroll to
Enter time
and enter the time
e.g. 1705 for 5 05 pm.
7. Scroll to
Enter date
and enter the date, e.g. 09 06 07
for 9th June 2007.
8. Press
OK
to save.
9. Press
Back
until you return to standby.
Your
V T9011 is ready for use.
Getting started
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4
Date
Page 11
11
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Getting to know your phone
Press to open a list of important phone number.
(UP) Redial
In standby, press to open and
scroll through the Redial list.
In talk mode, press to adjust volume.
In menu mode, press to scroll up through
the options.
Option button (left)
In stand by,press to actives an internal call
(LEFT) Directory
In standby, press to access the directory.
When on a call press to mute the handset.
When listening to answering machine messages,
press to play the previous message.
Handsfree
In talk mode, press to switch
handsfree on and off.
Talk
In standby mode, press to make
and receive calls.
Press and hold to switch the
handset ringer on or off.
Option button (right)
Press to open the Menu,
Press to select options displayed on screen
Switch Call Waiting
Press t
o toggle between the two callers
(RIGHT) Messages & Call inbox
In standby, press to access the Calls list,
answering machine messages .
When entering text, press to move the
cursor right.
When listening to answering machine
messages, press to skip to next message,
(DOWN) Calls
In standby, press to open and scroll
through the Calls list.
In talk mode, press to adjust volume.
In menu mode, press to scroll down
through the options.
End call/Off or On
Druing talking press to end a call.
In standby, press and hold to switch the
handset off/on.
I
n menu mode, press to return to standby.
#/Lock
Press and hold to lock/unlock the keypad.
When entering text, press to switch
between upper and lower case letters.
0
When storing an entry in the directory,
press and hold to enter a Pause.
Handset buttons
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5
!
When entering text,press to move the cursor left.
When the phone is set for pulse dial mode,
i
t is possible to switch to temporary tone
mode during an ongoing call by pressing *.
Page 12
6
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Handset display
Getting to know your phone
Display icons
Shows handset battery status.
Scrolls when the handset is charging.
Empty when filled in black.
On – displayed in standby mode to indicate
handset is in range of the base.
Flashing – to warn you are moving
out of range.
Off – out of range or cannot connect to the
base selected.
On – during a call.
Flashing
incoming call.
On – handsfree speaker on.
On – missed call in the Calls list.*
On – answering machine on.
Off – answering machine off.
Flashing – new answering
machine messagse.
On – alarm is set.
Flash – alarm time has been reached.
Off – alarm off.
The keypad is locked.
Handset ringer is switched off.
* For this feature to work you must subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.
Handset name/number
Time
Date
12
Page 13
Base
Getting to know your phone
Off hook light
Flashes when the handset is
taking or making a call.
Power light
On: power on.
Find
Press to ring all registered
handsets, helpful f
or finding
a missing handset.
Also used during the
registration process.
On/Off
Switch answering
machine on or off.
I7SKIP
Press once to
repeat the current
message, twice t
o
play the previous
message.
Vol + / Vol –
Increase or
decrease speaker
volume during
play back.
SKIP 8I
Skip forward to the
next message.
Stop
Stop play back.
Play
Play messages.
Answering machine
display
- -
Answering
machine off.
0-99
Answering
machine on, number of
messages stored.
Flashes when you
have new,
unplayed messages.
rA
Displayed while
a handset is accessing
the machine.
rE
Displayed while
recording a message.
Del
Delete answering
machine messages.
2-position
charging contacts
Handset can be placed
flat on the base or
r
aised for easier pick
up and viewing.
7
Page 14
Navigating the menus
Your VT9011 has an easy to use menu system.
Each menu has a list of options, which you can see on the
menu map on the following page.
When the handset is switched on and in standby:
1. Press
Menu
to open the main menu.
2. Then use or buttons to scroll through the
available options.
3. Press the
OK
option button to select a menu option or the
Back button to return to the previous screen.
To exit a menu and return to standby, press .
Getting to know your phone
BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
Option buttons
Press to select the option displayed
on the scr
een.
If no buttons are pressed for 30
seconds, the handset returns to
standby automatically.
Menu
Int
Int or Back
Up
Down
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8
!
Page 15
Menu map
9
Getting to know your phone
BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
Answer machine
Play messages
Delete msg
Answer on/off
Outgoing msg
Ans. settings
Remote Access
Sound
Ringer
Tones
Settings
H/set settings
Base settings
Date/Time/Alarm
The following menus can be accessed by pressing the relevant button:
Calls list empty
Settings
Calls list
displayed,
press
Option
Option
Option
Details
Delete
Delete all
Call number
Store number
Settings
!
menu
Empty
Empty
Empty
Empty
Empty
Empty
Empty
Empty
Empty
Empty
Names menu
Directory
displayed,
press
New entry
Edit entry
View
Copy
Copy all
Delete entry
Delete all
Capacity
Edit call grp
Speed dial
Directory empty
New entry
Capacity
Redial list
displayed,
press
Delete
Delete all
Call number
Store number
or or
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!
Page 16
Using the phone
16
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When you make a call, the
light on the base flashes.
Call timer
Your handset will automatically time
the duration of all external calls.
The handset display shows the call
duration both during and for a few
seconds after your call.
Out of range warning
When the handset goes out of range of
the base, the flashes.
If you are on a call, the line will hang
up. Move back within in range. The
handset will automatically re-connect
to the base.
Switch handset on or off
To switch off
1. Press and hold .
2
.
Switchoff?
is displayed, press
Yes
to confirm. Press No to cancel.
To switch on
1. Press and hold .
Make an external call
1. Press .
2. When you hear the dial tone, dial the number.
Preparatory dialling
1. Dial the number first. If you make a mistake press
Clear
to
delete the last digit.
2. Press to dial.
End a call
1. Press .
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10
Using the ! key you can access a special Phone book with pre
-set phone numbers.
1. Press the ! key and scroll or to select the required entry.
2. Press or , the selected number will be dialed.
Dialling with the ! Key
Page 17
Receive a call
When you receive a call, the phone rings. The display shows
the caller’
s number if available or the caller’s name if it
matches an entry in the phonebook. If you do not have a
Caller Display service, the screen shows
External call
.
1. Press .
Call Waiting
Providing you have subscribed to your network’s Call Waiting
se
rvice and it is switched on, your VT9011 will alert you
to a second incoming call while you are already engaged on an
external call.
1. You will hear the call waiting tone and the display will show
the number of the caller, or the name if it matches an entry in
your directory.
2. Press to answer the new call and your first caller is put
on hold.
3. Press to toggle between the two callers.
4. Press to hang up the current call.
Using the phone
BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
Aut
o answer
As long as you have auto answer set to
ON you can answer a call by lif
ting the
handset off the base. If you have
switched auto answer off, you will
need to press as well. Auto answer
ON is the default setting.
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During a handsfree call, press or
to change the volume.
Earpiece / handsfree volume
During a call you can adjust the volume of the earpiece or
loudspeak
er. There are 5 levels.
1. Press or to increase or decrease the volume.
Secrecy (Mute)
During a call, you can talk to someone nearby without your
caller hearing.
1. Press . The display shows
Mute on
and your caller cannot
hear you.
2. Press again to return to your caller.
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to
your conversation over the loudspeaker.
Make a handsfr
ee call
1. Dial the number then press . is displayed. You hear your
call over the handset loudspeak
er. Press to switch the call
between the earpiece and the loudspeaker.
Using the phone
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2
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2. Press to end the call.
Answer a call handsfree
When the phone rings:
1.
Press . The call is transferred to the handset loudspeaker.
Switch to handsfree during a call
1. During a call: press to put the call on the loudspeaker.
To switch handsfree off and return the call to the earpiece,
pr
ess again.
Redial
Up to the last 15 telephone numbers called are saved in the
redial list. You can then select any of the numbers to redial,
delete or copy to the directory.
Redial the last number called
1. Press the last number you called is displayed.
2. Press t
o dial.
Using the phone
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Press Clear to delete any unwanted
digits and then enter new ones using
the keypad.
If the directory is full, the display
shows Memory full and the number
will not be saved. Y
ou will need to
delete a number to the directory first,
Redial a number from the redial list
1. Press , the last number you called is displayed.
2.
Press or to scroll to the number you want.
3. Press to dial.
Save a number from the redial list to the directory
1. Press then scroll or to the number
you want.
2.
Press
Option
and scroll to
Store number
.
3. Press
OK
. Use the keypad to enter a name.
4. Scroll to
Number
. The number is displayed.
5. If required, scroll to
Select
group then press
or to select a group.
6. Press
OK
. The entry is saved. Press
Back
to return to the
previous menu level.
Delete a r
edial number
1. Press . The last number dialled is displayed.
2.
Scroll or to the number you want.
3. Press
Option.Delete
is highlighted. Press OK.
Using the phone
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4. Press
Yes
to confirm or Noto cancel.
5. Press
Back
to return to the previous menu level.
Delete all redial numbers
1. Press . The last number dialled is displayed.
2.
Press
Option
and scroll to
Delete all
and press OK.
3. Press
Yes
to confirm or Noto cancel.
4. Press to exit and return to standby.
Keypad lock
You can lock the keypad so that it cannot be used accidentally
while carrying it around.
To lock the keypad:
1. Pr
ess and hold . The handset beeps and
Keypad locked
is displayed.
To unlock the keypad:
1. Press and hold . The handset beeps and
Keypad
unlocked
is displayed for 2 seconds before returning to standby.
Using the phone
WARNING
If the keypad is locked you will be able
to dial the emer
gency numbers 999
.
When the keypad is locked you can still
answer incoming calls and operate the
handset as normal. When the call is
ended, the keypad lock comes on
again.
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Paging calls cannot be answered by a
handset.
Find handset (Paging)
You can ring a handset to help locate it.
1.
Press on the base. All handsets registered to the base will
ring for up to 30 seconds.
2. Press on the base again to stop the ringing or press a
button on any handset.
Message & Call inbox
Your VT9011 has an inbox which shows the status of
your messages and calls and gives a short cut to access:
• Missed calls
• Answering machine messages
1. Press . The Inbox screen is displayed.
2. Scroll or to the option you want and press
OK
.
Using the phone
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Page 23
Directory
You can store up to 200 names and numbers in the directory.
Names can be up to 15 characters long and numbers up to
24 digits.
Store a name and number
1. From standby, press . The directory menu is displayed.
2.
When storing the first entry:
New entry
is highlighted.
Press
OK
.
When storing further entries: The directory list is displayed,
with the first entry highlighted. Press
Option.New entry
is
highlighted. Press
OK
.
3. Enter the name.
4. Scroll to
Number
and enter the number.
5. If required, scroll to
Select group
. Scroll
or to set the group you want. Press
OK
.
Display shows
Saved
.
6. Press
Back
to return to the previous menu level.
Using the phone
Entering names
Use the keypad letters to enter names,
e.g. t
o store Tom:
Press once to enter T.
Press three times to enter o.
Press once to enter m.
Writing tips
Press Clear to delete the last
char
acter or digit.
Press or to move backwards
or forwards through character/digits.
Press to switch between upper,
lower or sentence case.
Press to insert a space.
Use and/or for other
punctuation characters.
You must enter a name to go with a
number.
To enter a pause in a
dir
ectory number
When storing a number press and hold
and a P will be displayed.
Directory empty
If the directory is empty and you press
, the display shows the dir
ectory
option New entry. Once an entry has
been stored the full menu is displayed.
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To search alphabetically
Press the relevant keypad butt
on, e.g.
for the entries beginning with T press
once then scroll or
through the entries.
Call groups
Your options are:
Gener
al
Family
Business
Friends
Utilities
VIP
Others
No Group
View an entry
1. Press . The first entry is displayed.
2.
Scroll or to the entry you want.
3. Press
Option
and scroll to
View
.
4. Press
OK
. Scroll or to view the name, number
and group.
5. Press
Back
to return to the previous level.
View directory capacity
1. F
rom standby, press . The directory is displayed.
2. Press
Option
. Scroll to
Capacity
and press OK.
The number of entries available is displayed, e.g. 150/200.
3. Press
Back
to return to the previous menu level.
Dial an entry
1. In standby, press . The first entry is displayed.
2.
Scroll or to the entry you want or search
alphabetically.
3. Press to dial.
Using the phone
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Edit a name and number
1. Press .
2.
Scroll or to the entry you want.
3. Press
Option
and scroll to
Edit entry
and press OK.
4. Use the keypad to enter a new name.
5. Scroll to
Number
to enter a new number.
6. Scroll to
select group to select a different group.
7. Press
OK
to save or
Back
to return to the previous menu level.
Copy an entry
1. Press . Then scroll or
to the entry you want
to copy.
2. Press
Option
and scroll to
Copy
and press OK.
3. Press or to select the handset you want to copy
to and press
OK
.
At the receiving handset:
4. Display shows
Receive dir. entries?
Press
Yes
to confirm
or
No
to cancel.
5. When successful the display shows ✓
Copied
.
6. Press
Back
to return to the previous menu level.
Using the phone
When editing a name or number, press
Clear to delete characters and digits.
BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
You can copy an entry to another
handset registered to the base.
If you copy an entry that already exists
in the receiving handset it will create a
duplicate entry.
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You can copy the entire directory to
another handset registered to the
base.
If the directory becomes full during
copying the display shows Memory
full.
If copying is not success
ful the display
shows Dir. copy failed.
If you copy an entr
y that already exists
in the receiving handset it will create a
duplicate entry.
Copy all entries
1. Press .
2.
The first entry is displayed.
3. Press
Option
and scroll to
Copy all
and press OK.
4. Press or to select the handset you want to copy
to and press
OK
.
At the receiving handset:
5. Display shows
Receive dir. entries.
Press
Yes
to confirm
or
No
to cancel.
6. When successful the display shows ✓
Copied
.
7. Press
Back
to return to the previous menu level.
Delete an entry
1. Press .
2. Scr
oll or to the entry you want.
3. Press
Option
and scroll to
Delete entry
and press OK.
4. Press
Yes
to confirm or Noto cancel.
5. Press
Back
to return to the previous menu level.
Using the phone
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Delete entire directory
1. Press .
2.
Press
Option
and scroll or to
Delete all
and
press
OK
.
3. Press
Yes
to confirm or Noto cancel.
4. Press
Back
to return to the previous menu level.
Edit call group name
1. Press .
2. Pr
ess
Option
and scroll or to
Edit call grp
and
press
OK
.
3. Scroll or to the call group you want.
4. Press
OK
. Display highlights
Renamegroup
. Press
OK.
5. Press
Clear
to delete the current name and enter a new name.
6. Press
OK
to save.
7. Press
Back
to return to the previous menu level.
Using the phone
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Change call group ringtone
New phone book entry in the ! Key
To Delete the ! entries
1. Press .
2. Press
Option
and scroll or to
Edit call grp
and
press
OK
.
3. Scroll or to the call group you want.
4.Press
OK
.Scroll to
Ringtone
.Press OK.
5. Press or to choose the ringtone. A sample of
each one is played.
6. Press
OK
to save.
7. Press
Back
to return to the previous menu level.
Using the phone
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22
1. Press the ! key
2.
Press option and scroll or to select Edit entry and press OK.
3. Use the keypad to enter a new name.
4. Scroll to Number to enter a new number.
5. Press OK to save .
1.
Press the ! key and
scroll or
to select the required entry.
2. Press Option and scroll or select Delete entry.
3. Press OK to confirm.
Page 29
Sounds
29
BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
Handset ringer
1. Press
Menu
, scroll to
Sound
and press OK.
2.
Ringer
is highlighted. Press OK.
3. The current External melody is highlighted. Press or
to select the ringtone you want for external calls.
4. Scroll to the Internal melody. Press or to
select the ringtone you want for internal calls.
5. Scroll to
Ring volume
. Press or to set the
volume level, or off.
6. Scroll to
Silen
.ce Press or to select
Beep
or
Off
.
7. Press
OK
to confirm.
8. Press
Back
to return to the previous menu level.
Handset beeps
1. Press
Menu
, scroll to
Sound
and press OK.
2. Scroll to
Tones
. Press OK.
3. Key beeps option is highlighted. Press or to
select
On
or
Off
.
4. Scroll to
Confirmation
. Press or to select
On
or
Off
.
You can set different ringtones for
external calls and internal calls.
Choose from 10 polyphonic and 5
standard handset ringtones.
The handset also has 5 ringer volume
settings plus Off.
If you switch the handset ringer off by
pressing you can still hear a tone
when you receive an incoming call by
changing the Silence setting to Beep.
Your handset can give a beep to
confirm a successful action, such as
s
toring a new phonebook entry.
It can give warning beeps when you
are going out of range and when the
battery is low.
It can also beep every time you press
a button.
You can switch these tones on or off
individually.
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5. Scroll to
Battery low
. Press or to select
On
or
Off
.
6. Scroll to
Out of range
. Press or to select
On
or
Off
.
7. Press
OK
to confirm.
8. Press
Back
to return to the previous menu level.
Sounds
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Settings
31
BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
Handset settings
Display contrast / Handset name
1. Press
Menu
, scroll to
Settings
and press OK.
2.
H/set settings
is highlighted. Press OK.
3. Scroll to
Display
and press OK.
4. Press or to select the contrast.
5. Scroll to
Handset name.
Press
Clear
to delete the current name.
Enter a new name.
6. Press
OK
to save.
7. Press
Back
to return to the previous menu level.
Auto answer
1. Press
Menu
, scroll to
Settings
and press OK.
2.
H/set settings
is highlighted. Press OK.
3. Scroll to
Auto answer
and press OK.
4. Press or to select
On
or
Off
.
5. Press
OK
to save.
6. Press
Back
to return to the previous menu level.
Adjust the display contrast to suit
different lighting conditions.
There are 8 levels.
Set a name for your handset, e.g.
Donna or Office.
As long as you have auto answer set to
ON you can answer a call by lifting the
handset off the base. If you have
switched auto answer off, you will
need to press as well. Auto
answer ON is the default setting.
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Handset reset
1. Press
Menu
, scroll to
Settings
and press OK.
2.
H/set settings
is highlighted. Press OK.
3. Scroll to
Handset reset
and press OK.
4. Press
Yes
to confirm or Noto cancel.
Base settings
Ringer
1. Pr
ess
Menu
, scroll to
Settings
and press OK.
2. Scroll to
Base settings
. Press OK.
3.
Ringer
is highlighted. Press OK.
4. The Ringtone option is highlighted. Press or to
select the ringtone.
5. Scroll to
Ring volume
Press or to select
the volume, or off.
6. Press
OK
to save.
7. Press
Back
to return to the previous menu.
Settings
BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
Restore your handset to its original
factory settings. This will not affect:
• The phonebook
•
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BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
• The Calls list
Choose from 5 base ringtones.
There are 5 volume levels and Off.
Page 33
Handset priority
1. Press
Menu
, scroll to
Settings
and press OK.
2. Scroll to
Base settings
. Press OK.
3. Scroll to
H/set priority
. Press OK.
4.
All handsets
is highlighted. Press OKfor all handsets to
ring together.
Or
Scroll to
Select handset
. Press OKthen press
or to select the handset you want to ring first. Press
OK
.
The ring delay option is highlighted. Press or to set
the number of rings before the other handsets ring. Press
OK
.
5. Press
Back
to return to the previous menu.
Dialling mode
1. Press
Menu
, scroll to
Settings
and press OK.
2. Scroll to
Base setting
. Press OK.
3. Scroll to
Dial mode
. Press OK.
4. Press or to select the dial mode option you want.
5. Press
OK
to save.
6. Press
Back
to return to the previous menu.
Settings
BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
When you have more than one
handset r
egistered to your base, you
can set one handset to ring before the
others. This allows one handset user to
answer all incoming first, like a
receptionist.
Choose All handsets if you want all
handset t
o ring at the same time or
Select handset to nominate a
handset t
o ring before the others.
The dial mode options are Tone Plulse.
You should not normally need to adjust this
setting unless advised to do so.
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System PIN
1. Press
Menu
, scroll to
Settings
and press OK.
2. Scroll to
Base settings
. Press OK.
3. Scroll to
System PIN
. Press OK.
4. Enter the old PIN (original setting 0000) and press
OK
.
5. Enter the new PIN and press
OK
.
6. Re-enter the new PIN and press
OK
.
7. Press
Back
to return to the previous menu level.
Settings
The System PIN is used when changing
certain settings and registration / deregistration. The default setting is
0000. You can change this to your own
preferred 4-digit number.
If you make a mistake, press Clear to
delete digits.
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System reset
This resets your VT9011 to its original settings.
1.
Press
Menu
, scroll to
Settings
and press OK.
2. Scroll to
Base settings
. Press OK.
3. Scroll to
System reset
. Press OK.
4. Enter the system PIN (original setting = 0000) and press
OK
.
5. Press
Yes
to confirm or Noto cancel.
6. If you select
Yes
the handset returns to standby. Or press
Back
to return to the previous menu level.
Settings
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Date/Time/Alarm
Set date and time
Providing you have subscribed to your network’s Caller Display
ser
vice, the date and time is set automatically when you
receive your first call.
1. Press
Menu
, scroll to
Settings
and press OK.
2. Scroll to
Date/Time/Alarm
. Press OK.
3.
Date/Time
is highlighted. Press OK.
4. Press or to select the Time format
24 hour
or
12 hour
.
5. Scroll to
Date format
. Press or to select
mm/dd
or
dd/mm
.
6. Scroll to
Enter time
and enter the time using the 24
hour format, e.g. 17.30 for 5.30pm.
7. Scroll to
Enter date
and enter the date.
8. Press
OK
to save.
9. Press
Back
to return to the previous menu level.
Settings
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Set alarm call
1. Press
Menu
, scroll to
Settings
and press OK.
2. Scroll to
Date/Time/Alarm
. Press OK.
3. Scroll to
Alarm
. Press OK.
4. Enter the alarm time, using the 24 hour format, e.g. 0730 for
7.30am.
5. Scroll to
Alarm on/off
. Press or to select
Daily,Once
or
Off
.
6. Scroll to
Ringtone
and press or to select
the ringtone you want for the alarm.
7. Press
OK
to save.
8. Press
Back
to return to the previous menu level.
Stop alarm ring
When the alarm rings, the display shows
(( Alarm ))
. The alarm
rings for 30 seconds.
1. Press
Stop
to stop the alarm.
Settings
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BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
Calls lists
Caller Display
If you have subscribed to a Caller Display Service, you will be
able to see your caller’s number on your handset display
(provided it is not withheld) prior to answering the call.
If your caller’s name is stored in the directory and a number
match is found, you will see the caller’s name on the display
instead.
Calls list
The Calls list holds up to 20 numbers. The date and time of the
call is also s
tored if available.
When the list is full, and a new call is received, the oldest entry
will be deleted automatically.
The Calls list can hold numbers up to 20 digits and names up
to 15 characters.
View call details
1. Press the most recent entry is at the t
op of the list.
2. Press or to scroll through the list.
3. Press
Option.Details
is highlighted. Press OK.
4. The display shows phone number, date and time of the call.
IMPORTANT
To use Caller Display you must first
subscribe t
o the service from your
network provider. A quarterly fee may
be payable.
To ensure the caller's name is
displayed, make sure you have stored
the full telephone number, including
the dialling code in the directory.
When a new call is received in the Calls
list the icon is displayed.
If the number is unavailable,
Unavailable is displayed.
If the number has been withheld by
the caller
, Withheld is displayed.
If the call is fr
om the operator,
Operator is displayed.
If the call is from a payphone,
Payphone is displayed.
If the call is fr
om a callback request,
Callback is displayed.
If you do not have a Caller Display
s
ervice, an external call is displayed as
External call.
When there ar
e no calls in the calls list,
the display shows Empty then will
off
er the Settings option.
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When a Calls list is open, press to
scr
oll from the newest call to the
oldest, or press to scroll from the
oldest call to the newest.
5. Press or to display details about the next call.
6. Press
Back
to return to the previous menu level.
Dial from the Calls list
1. Press the most recent entry is at the top of the list.
2.
Press or to scroll through the list.
3. Press or to call the number.
Or
1. Press .
2. Press or to scroll through the list to the entry
you want.
3. Press
Option
. Scroll to
Call number
and press OK.
4. If required, press
Clear
to edit the number first.
5. Press to dial.
Copy a Calls list number to the directory
1. Press .
2. Press or to scroll through the list to the entr
y
you want.
3. Press
Option
. Scroll to
Store number
and press OK.
Calls lists
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BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
4. Enter the name.
5. Scroll to
Number
and edit the number if required.
6. Scroll to
Select group
and press or to
set the call group you want.
7. Press
OK
to save.
8. Press
Back
to return to the previous menu level.
Calls list settings
1. Press .
2. Pr
ess
Option
. Scroll to
Settings
and press OK.
3. Press or to select
All calls
or
Missed calls
.
4. Scroll to
New call alert
.
5. Press or to select
On
or
Off
.
6. Press
OK
to save.
7. Press
Back
to return to the previous menu level.
Calls lists
If you need to edit the number or
name, press Clear to delete any
unwant
ed characters, then enter new
ones using the keypad.
All calls will list answered and
missed calls in the Calls lis
t.
Missed calls will only list
unanswer
ed calls.
New call alert on will cause the
handset to beep when a missed call is
received.
The icon will appear in the display
when a missed call is received.
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Delete an entry
1. Press .
2.
Press or to scroll through the list to the entry
you want.
3. Press
Option
. Scroll to
Delete
and press OK. Display
shows
Deleted
.
4. Press
Back
to return to the previous menu level.
Delete entire Calls list
1. Press .
2.
Press
Option
. Scroll to
Delete all
and press OK.
3. Press
Yes
to confirm or Noto cancel.
4. Press
Back
to return to the previous menu level.
Calls lists
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Answering machine
Your VT9011 can digitally record up to 15 minutes of
messages or up to 59 messages. Each incoming message can
last up to a maximum of 1 minute.
You can operate your answering machine from:
• the handset.
• the base.
• remotely, from any other Touchtone™ telephone.
Your VT9011 comes with two pre-recorded outgoing
messages, Answer and Record or Answer Only, alternatively
you can record your own.
Using the answering machine from
the handset
Switch the answering machine on / off
1. Pr
ess
Menu
. Scroll to
Answer machine
. Press OK.
2. Scroll to
Answer on/off
. Press OK.
3. Scroll or to highlight
On
or
Off
and press OK.
When switched on the handset display shows .
4. Press
Back
to return to the previous menu level.
You will need to set the day, date and
time (if you have not already done so)
so that you will know when each
message was received. If you have
subscribed to your network’s Caller
Display service, the date and time is
set automatically when you receive
your first call. To set the date and time
manually.
The default day and time setting is
Sunday 12.01 pm.
Voice prompts
Your VT9011 answering machine
has voice prompts t
o help you use its
settings and features.
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Answer and Record
The pre-set Answer and Record
out
going message, that allows your
caller to leave a message, is “Hello,
your call cannot be taken at the
moment, so please leave your message
after the tone”.
Your Answer and Record outgoing
message can be up to 1 minute long
and will replace the pre-recorded
message.
Answer Only
The pre-set Answer Only outgoing
message, where callers hear an
announcement but cannot leave a
message, is “Hello, your call cannot be
tak
en at the moment and you cannot
leave a message, so please call later”.
When recording your Answer Only
message, remember to advise your
caller that they will not be able to
leave a message.
Your own Answer Only message can be
up to 1 minute long and will replace
the pre-recorded message.
To reinstate the pre-recorded
messages, delete your own recorded
outgoing message, see opposite.
Outgoing messages
The outgoing message is the message a caller first hears when
the answering machine picks up their call. There are 2 prerecorded outgoing messages to choose from (see note left) or
you can record your own.
Record your own outgoing message
1. Press
Menu
. Scroll to
Answer machine
. Press OK.
2. Scroll to
Outgoing msg
and press OK.
3.
Record message
is highlighted. Press OK.
4. Scroll to
Ans & Rec
or
Answer only
and press OK.
5. Speak your announcement after the long beep. Press
Save
to
stop recording.
6. Your message is then played back. If you want to delete it,
press
Delete
during playback. Or press OKto save.
Check or delete your outgoing message
1. Press
Menu
. Scroll to
Answer machine
. Press OK.
2. Scroll to
Outgoing msg
and press OK.
3. Scroll to
Play message
. Press OK.
Answering machine
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4. Scroll to
Ans & Rec
or
Answer only
and press OK.
5. Your message is then played back. If you want to delete it,
press
Delete
during playback. Or press OKto save.
Answer settings
1. Press
Menu
. Scroll to
Answer machine
. Press OK.
2. Scroll to
Ans. settings
and press OK.
3. Press or to select the outgoing message type,
Answer only
or
Ans & Rec
.
4. Scroll to
Answer delay
. Press or to select
the setting.
5. Scroll to
Recording time
. Press or to
select the maximum message length, 30, 60, 120 or 180
seconds.
6. Scroll to
Call screening
. Press or to
select
On
or
Off
.
7. Press
OK
to save.
8. Press
Back
to return to the previous menu level.
Answering machine
You cannot delete a pre-recorded
message. If you delete your Personal
OGM the pre-recorded OGM will be
automatically reinstated as your
outgoing message.
Answer mode
Choose which outgoing message you
want played t
o callers.
Answer delay
Answer delay sets the number of times
your
VT9011 will ring before the
answer machine picks up your call and
starts playing the outgoing message.
You can change the Answer Delay
setting to between 2, 4, 6, 8 rings or
Time Saver.
Time saver
When you ring in to access your
messages r
emotely, if your answering
machine is set to time saver and you
have new messages it will answer after
10 seconds, if you do not have any
new messages, it will answer after 20
seconds. This means you can hang up
knowing you have no new messages,
saving you time and the cost of the call.
Recording time
Set the maximum message length:
60, 120 or 180 seconds or unlimit
ed.
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Call screening
When the answering machine is on and takes a call, you can
listen to the caller leaving a message. You can then identify
the caller and decide whether to take the call in person.
The call can be heard through the base speaker, or the
handset as follows:
1. When your VT9011 rings, wait for the answering
machine to take the call. When the caller begins leaving a
message, the display shows
Screening?
Press
Yes
to hear
the caller. Press to stop screening without talking to
the caller.
2. To interrupt and speak to the caller directly, press .
Answering machine
While screening, you can adjust the
volume by pressing or .
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Message playback
1. Press
Menu
. Scroll to
Answer machine
. Press OK.
2.
Play messages
is highlighted. Press OK.
3. The handset displays the number or name of the caller if
available, and the date and time it was received.
During playback you have the following options:
to hear the message over the handset
loudspeaker. Press to play back
through the earpiece again.
or to adjust the volume.
once to repeat the message or twice to
play the previous message.
to play the next message.
Delete
or to delete the current message.
Display shows
Deleted
.
Pause
or to pause playback.
to cancel playback and return to standby.
At the end of playback the handset will return to standby. The
messages are renumbered to take account of any deleted
messages.
Answering machine
Each message is played back with the
day and time of the call announced as
well as the caller’s number (if
available) and name if stored in the
phonebook.
If there are no messages the display
shows No messages.
New (unplayed) messages cannot be
delet
ed.
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Memory full
If the caller’s still talking when the
memor
y becomes full the caller hears
“Thank you for calling” and the
machine will hang up.
You must delete messages before your
machine will be able to record new
ones.
Answering machine messages that are
not deleted are automatically saved.
Delete all old messages
1. Press
Menu
. Scroll to
Answer machine
. Press OK.
2. Scroll to
Delete msg
and press OK.
If there are no old (unplayed) messages, the display shows
No
old messages
.
If there are old messages the display shows
Delete all?
Press
Yes
to confirm or Noto cancel.
3. Press
Back
to return to the previous menu level.
Using the answering machine at the base
Switch on/off
1. Press . The setting is announced.
Message playback
1. Pr
ess . New messages are played first.
During playback:
to delete the current message.
once to repeat the message.
twice to play the previous message.
Answering machine
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to play the next message.
to pause and resume playback.
to stop playback.
adjust the speaker volume + or – during playback.
At the end of playback press and follow the voice
prompt to press again to delete all old messages.
Remote access
You can operate your answering machine from any
Touchtone™ phone by calling your VT9011 and
entering a 4 digit security code.
To enable/
disable remote access
1. Press
Menu
. Scroll to
Answer machine
and press OK.
2. Scroll or to
Remote access
and press OK.
3. Press or to select
Disable
or
Enable
.
4. If you select
Enable
the display asks you to enter the Remote
access PIN. Enter the current 4-digit PIN. The default setting
is 0000. Press
OK
.
5. Enter a new PIN. Press
OK
. Enter the PIN again and press
OK
to save.
Answering machine
Remote access
When enabled, you can call in from
another phone to lis
ten to your
messages and operate your answering
machine. You are asked to set a Remote
Access PIN so that other people cannot
ring up and listen to your messages.
When Disable is selected on the
R
emote access settings, the PIN is
automatically re-set to 0000.
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If you forget to switch on your answering machine
1. Call your number from another phone and let it ring. After 20
rings the machine will swit
ch on and answer your call.
2. Enter your remote access PIN. Play back your messages as
shown below in ‘Operating your answering machine remotely’.
If you do not choose to switch your answering machine On, it
will switch off when the call is ended.
Operating your answering machine remotely
1. Dial your phone number. When you hear your outgoing
message, pr
ess . You will hear, “Please enter your
security code”.
2. Enter your 4 digit Remote Access PIN. You will hear, “You have X
new messages”. If you only have old messages you will hear “You
have X messages” followed by “To hear main menu press 1”.
When you have accessed your VT9011, you can use the
keypad to operate your answering machine. Follow the
announcements and instructions you hear.
Play main menu
Play all messages
Play new messages only
Skip back to previous message
Answering machine
If you enter the incorrect PIN code you
will be allowed one further attempt, if
it is still incorrect you will hear, “Thank
you for calling”, and your VT9011
will hang up.
If no button is pressed for 8 seconds or
more, your VT9011 will hang up.
BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
IMPORTANT
You should change the security PIN
fr
om the original setting of 0000.
It is advisable to make a note of your
new PIN code and keep it somewhere
safe.
To change your answering machine
PIN see Answer Settings, page 28.
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Delete current message
Skip forward to next message
Set answer mode – this lets you select the outgoing
message to Answer & Record or Answer Only
Play outgoing message
Set answering machine to On or Off
Ends outgoing message recording
Answering machine
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Using additional handsets
You can use up to five VT9011 additional handsets with
your VT9011 base to extend your phone system without
needing to install extension sockets for each new phone.
Your VT9011 handset can also be registered to up to
four other bases. You can then select the base you would
prefer to use.
If you have purchased a VT9011 multiple pack any
additional handsets come pre-registered to the base.
If you have purchased an additional handset separately
you must register it to your V T9011base before it can
be used.
Registering an additional handset
At the handset:
1. Press
Menu
, scroll to
Settings
and press OK.
2.
H/set settings
is highlighted. Press OK.
3. Scroll or to
Register
and press OK.
4. Press or to select the base you want. Press
OK
.
5. Enter the system PIN then press
OK
. The display shows
Registering...
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At the base:
1. Press and hold . Till the phone emit "Beep" sound.
The handset is automatically assigned the next available
handset number.
Select base
1. Press
Menu
, scroll to
Settings
and press OK.
2.
H/set settings
is highlighted. Press OK.
3. Scroll to
Select base
and press OK.
4.
Base 1
is highlighted. Scroll or to the base you
want and press
OK
.
5. Display shows ✓
Saved
followed by the standby screen.
De-register a handset
1. Press
Menu
, scroll to
Settings
and press OK.
2.
H/set settings
is highlighted. Press OK.
3. Scroll to
De-register
and press OK.
4. Enter the System PIN (original setting = 0000) and press
OK
.
5.
Selecthandset
option is highlighted. Scroll or
to the handset you want and press
OK
.
Using additional handsets
If registration is not successful first
time, please repeat the process again
in case the base registration period ran
out of time.
If there are already 5 handsets
registered to the base, the registration
will fail. You must de-register another
handset before you can register the
new one.
If your VT9011 handset is
registered to more than one base, you
can select which base to use.
If you have a handset registered to
more than one base and then deregister it from one of them you will
need to re-select which base to use.
Until the base is selected the handset
will display Saved.
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6. Display shows ✓
De-registered!
7. Press
Back
to return to the previous menu level.
Internal calls
Call another handset
If you have more than one handset registered to the base, you
can mak
e internal calls between two handsets.
1. Press
Int
and if you have one other handset it will ring.
If you have extra handsets, press or to select the
handset (1-5) you want to call, then press
OK
.
Transfer a call
You can transfer an external call to another handset registered
t
o the base.
1. During your call, press
Int
.
2. If you have one other handset it will ring. If you have extra
handsets, press or to select the handset (1-5)
you want, then press
OK
. Your external caller is put on hold.
3. When the other handset answers you can announce the caller.
4. Press Intern
to switch between the two callers.
Using additional handsets
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3-Way conference call
You can hold a 3-way conference call between 2 internal
caller
s and 1 external caller
1. During your call, press
Int
.
2. If you have one other handset it will ring. If you have extra
handsets press or to select the handset (1-5)
you want, then press
OK
. Your external caller is put on hold.
3. When the other handset answers you can announce the call.
Press
Conf
to join all callers.
Using additional handsets
If the other handset does not answer,
press Single to return to your original
caller
.
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Help
Phone does not work
• Have you in
stalled the batteries correctly? See page 2.
• Check that the mains power is correctly connected.
No dial tone
• Is the telephone cord of the base plugged into the phone socket?
•
Check that the mains power is correctly connected.
• Only use the telephone cord supplied with the phone.
Cannot dial out or receive calls
• Check that the mains power is correctly connected.
• The batt
eries may need recharging.
• Has there been a power cut? If so, place the handset back on the base for 10 seconds and try
again. If it still does not work disconnect the batteries and mains power for 10 minutes, then
reconnect and try again.
You have a dial tone, but the phone will not dial out
• You may need
to change the dial mode from tone to pulse, see page 27.
• If you are connected to a switchboard, check whether you need to dial an access code.
Handset does not ring
• The ringer volume may be swi
tched off, see page 23.
• Check that the mains power is correctly connected.
• Make sure the handset is registered to the base, see page 45.
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No display
• The batteries may be flat, dead or incorrectly inserted.
•
Recharge or replace the batteries
icon flashes
• Is the handset
registered correctly to the base, see page 45.
• Check that the mains power is correctly connected.
• Check that the handset is within range of the base.
• The batteries are low, place the handset on the base/charger to recharge.
icon not scrolling
• T
ry cleaning the charging contacts.
• Check that the mains power is correctly connected.
You hear the busy tone when you press
• Make sur
e the handset is in range of the base.
• Another handset registered to your VT9011 base may be on the line.
Answering machine does not record any messages
• The memo
ry may be full. Play and delete old messages, see page 41.
Answering machine messages have the wrong date and time
• Have you set the da
te and time? See page 4.
Help
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Cannot access your messages from another phone
• Have you changed the
remote access security PIN code? See page 28.
Always keep a note of the new PIN code in a safe place.
• Has Remote access been disabled? To enable Remote access, see page 42.
No Caller Display number/name displayed
• Have you subscribed
to a Caller Display service from your network provider, see page 32.
• The caller may have withheld their number.
• An exact name/number match was not found in your directory. Check that you have stored the
full STD dialling code.
Cannot register a handset to a base
• Y
ou can register a total of 5 handsets to your VT9011 base and you can register your VT9011
handset to up to 4 bases. Check that you have not exceeded the limits.
• Check that you have entered the correct PIN number (default PIN 0000).
• Check that you are at least one metre away from other electrical equipment to avoid
interference when registering.
Base unit does not ring, but the lights are on
• Have you connected the telephone line correctly?
•
Is the base ringer set to off?
• You may have a faulty line or socket. Try using another socket or line.
Help
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Buzzing noise on my phone or on other electrical equipment nearby
• Sometimes your V
T9011 can interfere with other electrical equipment if it is placed too
close. It is recommended that you place your V
T9011 at least one metre away from
electrical appliances or metal obstructions to avoid any risk of interference.
Customer Helpline
If you are
still experiencing difficulties please call the VTech Technical Support hotline:
Help
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(852)2667-7433.
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General information
IMPORTANT
This equipment is not designed for making emergency
telephone call when the power fails. Alternative
arrangements should be made for access to
emergency services.
Replacing the handset battery
After a time, you may find that the handset battery is
running out of charge more quickly. This is a standard
sign of wear and the batterywill need replacing.
1. Open the battery compartment cover.
2. Take out the old battery and replace with a new
NiMH battery pack.
3. Push the battery compartment cover back on until it
clicks into place.
WARNING
Do not immerse batteries in water or throw them into
a fire, or dispose of them with ordinary domestic
refuse.
VTECH accepts no responsibility for damage caused to
your VT9011 by using any other types of
batteries.
Safety information
• Only use the power supply suitable for the VT9011
range. Using an unauthorised power supply will
invalidate your guarantee and may damage the
telephone.
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• Use only the approved rechargeable batteries
supplied. Spare rechargeable batteries are available
from the Vtech Customer Service Hotline :
(852)2776-3223
•Do not open the handset (except toreplace the
handset batteries) or the base. This could expose you
to high voltages or other risks.
• If the keylock is switched on, it is NOT possible to
make calls, except to the emergency numbers
(999).
• Radio signal transmitted between the handset and
base may cause interference to hearing aids.
• It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
• It is recommended that if you have a pacemaker fitted
you check with a medical expert before using this
product.
• Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close.
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BT Verve 450 – Edition 4 – 14.05.07.07 – 8179
• It is recommended that you place your product at
least one metre away from such appliances to
minimise any risk of interference.
• Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Cleaning
• Clean the handset and base (or charger) with a damp
(not wet) cloth, or an anti-s
tatic wipe.
Never use household polish as this will damage the
product. Never use a dry cloth as this may cause a
static shock.
Environmental
• Do not expose t
o direct sunlight.
• The handset may become warm when the batteries
are being charged or during prolonged periods of use.
This is normal. However, we recommend that to avoid
damage you do not place the product on
antique/veneered wood.
• Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing the free flow of air over its surfaces.
• Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
• Do not expose your product to fire, explosive or other
hazardous conditions.
• There is a slight chance your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord during
an electrical storm.
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as Electrical
or Electronic Equipment and should not be
disposed with other household or commercial
waste at the end of its working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimize the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove
any batt
eries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the t
erms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
General information
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55
Standard: DECT
Number of channels: 10
Frequency: 1880MHz bis 1900MHz
Range:
up to 300 meters outdoors,
up to 50 metes indoors
Technical Specifications
Base station power supply:
230V/50 Hz (power pack)
Base station230V AC adapter
power supply
Handsets operating time:
standby / talk time
approx. 100hrs / approx. 10hrs
Battery charging time: approx. 16 hours
Base station dimensions:
Width / depth / height=150x110x81 mm
Handset dimensions:
Width / depth / height=48x147x15 mm
Base station weight: 241g (without adaptor)
Weight of a hansdet: 110g (with battery)
Power pack: HongKong
Page 62
Customer Service Centre
Suite 1601, Lever Tech Centre, 69-71 King Yip Street,
Kwun Tong, Kowloon, Hong Kong.
Customer Service Hotline: (852) 2666 5558
Technical Inquiry Hotline: (852) 2667 7433
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