VTech VT 1911 Instruction Manual

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VTECH COMMUNICATIONS LTD.

Is a trademark of VTECH COMMUNICATIONS LTD

...

a member

of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTECH Communications, 11035 SW

11 th Street Bldg,B. Suit 270 Beaverton, OR, 97005. Distributed in Canada by VTECH Electronics Canada Ltd., Suite 200

7671 Alderbridge

Way Richmond, B.C. V6X

1Z9.

Made in China

-5059-1

0-00

ISSUE

DIGITAL 900Ml CORDLESS

MODEL

19.

[VT~]

VTECH COMMUNICATI(

ONE

DIGITAL

9OOMHZ

CALLER

MODEL

191 1

LTD.

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Page

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FCC

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BASIC

OPEFATION

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.........

...................

ADVANCEDl'FUNCTIONS

...........................................................

........................................................................................................

CID With CAI Waiting 20

........................

.....................................................................................

Switching Calls

..........................

..............................................................................

Temporay Tcjne

...

..................................................................................................

Programmin' The Ringer 20

.....................................................................................................

Changing R ger Types 20

....................................................................................................

Turning

Off

he Ringer 21

.................................................................................................

Checking

The

Ringer Type 21

......................................................................................................

CLRIDEL Key Function 21

.............................................................................................................

Advanced D;?ling 21

...............................................................................................................

CID-CALLE ID

................................................................................................................

..............................................................................................

Receiving a Storing Calls 25

.............................................

Dialing Fro CID Memory

..........................................

........................................................................................................

Out Of Are :Calls 26

................................................................................................................

"Private" Ca s 26

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Transmissio Error 26

..........................................................................................................

Reviewing mbers 27

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SPECIAL M SSAGE INDICATION

...............................................................................................

IN CASE

DIFFICULTY

TECHNICA SPECIFICATIONS

.......................................................................................

Congratulations! You have purchased one of the most sophisticated cordless telephones on the market! The VTech VT 191 1 has been designed to offer a new standard in cordless telephone technology.

Unlike most other cordless phones, the VTech VT 191 1 digitizes your voice using advanced ADPCM digital voice coding to provide noise and distortion free performance. In most conditions you will not be able to tell you are using a cordless phone. Gone are the annoyances of static, interference and having to 'listen to other people's conversations on your cordless phone.

The VTech VT 191 1 scrambles your voice before it transmits it. This allows you the security of knowing that no one can tune in and eavesdrop on your conversations.

The VTech VT 191

1 decodes and displays name and number Caller ID (CID) information where available and when subscribed to. The alphanumeric display will show both the name and number of the calling party. Up to

name characters or 11 phone number digits can be displayed on the LCD.

With the VTech VT 191 1, the user can easily answer a call by pressing and key other than the OFF, MUTE or VOLUME Keys. In addition, the handset keypad and LCD illuminate while the handset rings to signal an incoming call. This is very useful in a dark environment.

The VTech VT 191

also provides a

SPECIAL

one-way PageIFind. pressing the base PAGE key will cause the handset to ring in a manner which distinguishes it from normal incoming ringing. This can be used to alert the handset user or to simply locate the handset in the event that it is misplaced.

The VTech VT 1911 uses special memory in both the base and handset which is not susceptible to power failures. This provides permanent storage of all speed dial numbers,

CID information as well as the base and handset security codes.

When a spare battery is installed in the base unit, the VTech

191 1 uses this battery to provide operational backup in case of power failure. In this way you have access to all normal phone functions during a total power outage. Calls can still be placed and received without interruption. More than

hours backup will be possible with a fully charged battery in the base unit.

The VTech VT 191

1 also informs you that another extension is currently offhook on the same phone line. The phone will also alert you when you are Out of Range even when you're not using the phone!

900

Fully

and Bi mg. Digitall nicatio Name 2 row matrix 50 CIC Backlii Backlit 20

lot:

for 20 10 Ch channc Out-of, hands mode. Remo\ Spare unit.

Compl of pow instalk

rFATURES

Operation.

~'tal Link between Handset

with ADPCM voice cod-

$crambled Voice Commu-

umber CID display.

12 character 5x7 dot

pha-numeric LCD. pemories. ,CD on the handset. landset keypad. en Programmable Memory igit Phone Number. ~nel Operation with auto eelection. 'ange indication while the

is in use or in standby le handset battery pack.

ttery charger in the base

battery back-up in case

,failure (with spare battery

in base).

Easy answer

When the phone rings simply press any key other than OFF, MUTE, or the Volume Keys on the handset to answer. Auto hang up when returning the handset to the base cradle. Extension in use indicator.

Bit Digital Security Code for

16.8 million combinations. DTMF and Pulse Dialing. Low Battery Detect and Warning indicator. Handset Power Saving for 7 days Standby time 7.0 Hours continuous talk time. Volume Adjust on Handset. REDIAL, HOLD, PAGE and MUTE. Hearing-Aid Compatible Receiver. Detachable power supply. Non-volatile storage of security

code and speed dial memories. Programmable Ringer Types.

This manual is designed to make you

familiar with the VTech VT 191 1. We strongly recommend you read the manual before using your phone.

Parts

Check

List

To purchase replacement battery

Base unit, Handset and AC adapter

packs, call VTECH Communications

One-Line Telephone Cord at 1-800-624-5688. In Canada, call

3. Battery Pack VTECH Electronics at 1-800-267-

Wall mount accessory 7377.

BASE UNIT

AC POWER ADAPTER

=c==L

TELEPHONE LINE CORD

WALL MOUNTING

BRACKET

BATTERY PACK

complies with Parts 15

Communications

label is 16cated on the underside of the base hit containing the FCC registration

?umber and Ringer Equiva-

lence Num er (REN). You must, upon

request, p ovide this information to your local. glephone company.

is compatible with

may ask you to

corrected.

or modifications to

The equipment has been tested and found to comply with part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by

turning the equipment off and on, the

user is encouraged to try and correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between

the equipment and receiver.

Connect the equipment into an outlet or on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radiorTV technician for help.

FCC

Part

The FCC requires that you connect

your cordless telephone to the nation-

wide telephone network through a

modular telephone jack (USOC

RJ11 C,

RJl lW or RJ14).

Your telephone company may discontinue your service if your equipment

causes harm to the telephone network.

They will notify you in advance of

disconnection, if possible. During notification, you will be informed of your right to file a complaint with the FCC.

Occasionally, your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the operation of your equipment. If so, you will be given advance notice of the change to give you an opportunity to maintain uninterrupted service.

The base unit contains no user serviceable parts. The handset contains a user replaceable battery pack.

If it is determined that your telephone equipment is malfunctioning, the FCC requires that it not be used and that it be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others who may be authorized by the FCC.

For repair procedures, follow the instructions outlined under the VTECH

Limited Warranty. This equipment may not be used on

coin service provided by the phone company or Party Lines.

The

REN

is useful in determining the number of devices you may connect to your telephone line and still enable the devices to ring when you receive

a call. The general rule is that the

REN

value should not exceed

5.OA

total; however, contact your local telephone company for the specific number in your area.

Caution: qsers should not attempt to

make such connections themselves, but should

thority, or electrician, as propriate.

Your VTeok VT

191

is designed to operate at/"the maximum power allowed by the FCC

This means your

handset add base unit can communi-

on the location of the

or place

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).

Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided

for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register.

his

product should not be placed in a built-in installation where proper ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label.

If you are not sure of the type of power supply to your home, consult your dealer or local power company.

Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

10.To reduce the risk of electric shock, do not disassemble this product, but take it to a VTech authorized service facility. Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the appliance is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

12.~n~lu~.#his

'1.

product from the wall

outlet 'nd refer servicing to a

VTech

uthorized service facility

under tke following conditions:

A. Whdn the power supply cord or

plug is damaged or frayed.

B. If liqdid has been spilled into the

product.

C. If th8 product has been exposed

to rain or water.

D. If the product does not operate

normally by following the operating instructions. Adjust only

the p'roduct to normal operation.

If the product has been dropped and the cabinet has been damaged.

F. If the product exhibits a distinct

change in performance.

13.

Avoid using a telephone (other

than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lighting.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

VTECH COMMUNICATIONS SERVICE DEPT. at 1-800-624-5688. In Canada, call VTECH Electronics at 1-800-267-7377.

!SAVE

THESE INSTRUCTIONS

'!I

THE

RBRCTM

Seal

TheRBRCB Seal

cadmium battery

cates that VTech

RBRCB program

the spent battery at local retailers participating in the

RBRCBprogram or at author-

ized VTech product service

centers.Please call

1-800-8-

BATTERYTM

for information on Ni-Cd battery recycling and disposal banslrestrictios in your area.

VTech's involvement in this program is part of its commitment to protecting our environment and conserving natural resources. Remove the nickel-cadmium battery pack by pressing on the lock knob and sliding downward as mentioned on this manual.

RBRC is a registered

trademark of Rechargeable

Battery Recycling corpora-

tion.

old battery pack. Don't

battery pack in a trash

or a fire

it could burst.

Charging' the handset batteries

The handset of your VTech VT

191 1

cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the handset is in the base. You should charge the battery pack for

hours when you first receive your phone. You'll know the battery pack needs charging when:

exchange the drained handset battery pack with the fully charged replacement battery pack from the base

charger. Place the drained handset

battery pack into the base charger so

that it will charge.

CAUTION:

,,.

To Reduce the Risk of Fire or Injury to Persons, Read and Follow the

Instructions

Place {ke new battery pack in its

housinb with the metal contacts

Use only VTECH rechargeable battery pack.

PLACE THE NEW

COMPARTMENT

PLEASE NOTE THE CORRECT POSITION OFTHE BAlTERY

CHANGING EATERY

The base spare battery charger does

NOT charge a battery PACK as quickly

as the main handset battery charger.

full charge requires

hours.

Do not dispose of the battery in a

fire. The cell may explode. The phone beeps when you press the PHONE key.

IMPORTANT: Do not dispose of this battery into household garbage. For information on recycling or proper disposal, consult your local solid waste collection or disposal organization.

IT'S IMPOSSIBLE TO OVERCHARGE THE BATTERY PACK

The battery pack can be recharged many times but

you get a low-battery

signal even after

hours of charging

in the base cradle (or

hours in the base spare battery charger), the battery pack(s) should be replaced.

The low battery message is displayed:

Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

the battery case cover by

The handset seems completely dead, the

LCD

is completely clear and the handset does not beep when you press the keys.

To purchase renlacement battery packs, call VTECH Communications at

1-800-624-5688.

In Canada, call

VTECH Electronics at

1-800-267-

7377.

ie cover upwards.

Exercise care in handling batteries in order not to short the battery with conducting materials such as

rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

SLIDE IN THE BATTERY COVER

To Charge The Battery Pack

To charge the battery pack, place the handset in the base unit. The CHARGE indicator will light to show the handset is seated properly and the battery pack is charging. It is recommended that the battery pack be charged for at least

hours. You can use your telephone before that with diminished capacity, but it is best to charge the battery fully.

It will take several recharge cycles to maximize the charge capacity of your battery pack. The maximum battery life between charges is

hours of

continuous talk time or

days of stand

by.

Replacing The Handset Battery Pack Follow the steps below:

Remove the batten/ case cover

pressing on the ridged lines and

To purchase replacement battery

packs, call VTECH Communications at

1-800-624-5688.

In Canada, call

VTECH Electronics at

1-800-267-

7377.

sliding downward.

If the alread in the allow

lew battery pack is not

:barged,

place the handset radle of the base unit to to charge for

hours.

PRESS

and

SLIDE DOWNWARD

Alternatively, if you have purchased a spare battery pack and. it has been charging in the base unit, simply

Setting

Your VTech VT1911

Choose an area near an electrical outlet and a telephone wall jack.

Connect your telephone Line Cord.

AC Power Adapter Plug the AC power adapter into an electrical outlet and the DC connector to the back of the base unit.

TELEPHONE WALL

JACK

SElTlNG

UPYOUR

VT191oc

I I

OUTLET

CAUTION:

Use CLASS 2 POWER SUPPLY ONLY and use

DC.

Handset Ringer The handset ringer is programmed ON as the factory default setting. Refer to PROGRAMMING

THE RINGER on

page

for more information.

Setting the TonelPulse Switch The

TONEIPULSE

switch is located on the bottom of the base unit and is factory set to TONE. If you have touch tone service, do not change the switch setting. If you have rotary (Pulse) service, set the switch to PULSE.

-TONE PULSE

SELECTION

Charge the handset battery pack before use. The battery pack recharges

automatically whenever the handset is

in the base unit. The batteries must be charged for

hours before using

your phone for the first time.

CHARGE

THE

HANDSET BAlTERY

PACK

FOR

HOURS

BEFORE

USING

Fill in the telephone number card on

le base unit.

Check fo$

dial tone. After the batteries 'ire charged, pick up the handset.

ow press PHONE on the handset. "PHONE ON" will appear on the LCD, a"d vou will hear a dial tone.

If not, see

on page

CAUTION

Never

during

Never i locatic specif locatio~

Never, wires telepl discor interfac

Use c modify

Istall telephone wiring

lightning storm.

tall telephone jacks in wet s unless the jack is ally designed for wet

~ch uninsulated telephone

terminals unless the ne line has been ected at the network

tion when installing or

telephone lines.

USING

THE

WALL MOUNT

ADAPTOR

Position the wall mount bracket on the base. Line up the tabs on the wall mount

adaptor with the holes on the

bottom of the base (Figure

1).

Snap the wall mount bracket firmly in place.

Figure

LCD Messages

is displayed when the handset microphone has been muted.

Mount the base on the wall. Position the base so the mounting

studs will fit into the holes on the

bottom of the base. Position the power cord to extend down the wall the phone is to be mounted on. Slide the base down on the mounting studs until it locks into place.

is displayed when the handset ringer has been muted.

The OFF

$30~ Indicator is displayed

Connect the telephone line cord. The telephone line cord has a snap-in plug at each end. Insert one of the plugs into the jack on the bottom of the base.

Insert the other

end of the plug into the wall jack.

---

andset volume setting.

is displayed when the handset has lost communication with the base unit and is attempting to reestablish a link by scanning all channels.

Plug the ac adaptor on the power cord into an electrical outlet (Figure

2).

when the unit is in a lowition. The handset typically at least

minutes after the

indication is given.

is displayed if communication with the base is reestablished.

Set .the TONEIPULSE SWITCH on the base unit. If you have touch tone

service on

your phone line, set the switch to

TONE. If you have rotary service,

set the switch to PULSE (Figure

3).

is display

when the base pages the

handset.

is displayed while in standby mode, if another phone is currently using the same line.

-TONE

PULSE

SELECTION

is displaydd when the handset is on

Figure

THE HANDSET FEATURES

THE BASE FEATURES

ANTENNA

POWER

JACK

]

PHONE CORD JACK TONEIPULSE SELECTOR

VOLUME UP & DOWN

BATTERY COMPARTMENT

ANTENNA POWER INDICATOR

IN USE INDICATOR

CHARGING INDICATOR

SPARE

BATT

INDICATOR PAGE KEY

LCD DISPLAY HOLD

OFF KEY PHONE KEY

DIALING KEYS

(0-9)

TONE (Temporary Tone)

REDIAL CALLER ID MUTE CLEAR

DELETE PROGRAM MEMORY

MEMORY DIALING CARD

SPARE BATTERY CHARGING COMPARTMENT

CHARGING CONTACTS

MEMOR ,DIALING:

To view the time and date of the call press and hold the

key. The time and date will be shown along with the phone number. You will see something like:

Here's a brief guide to the features and functions of your VTech VT

191

TO MUTE A CALL

Press

(WE)

on the handset to

disable the handset microphone.

cordless telephone:

Press

(EE)

again to return to

normal operation.

SET-UP

Connect telephone line cord to base unit and telephone jack.

MEMORY

DIALING

PRESS=

PRESS-

YOU

WlLL

SEE

[OIAL]

LOCFIT

ENTER

MEMORY

LOCATION

(01 - 20)

TO PAGE THE HANDSET

Plug AC adapter into a standard electrical outlet

To age from the base, press

(jj).

As long as the key is held down.

Set Dial Mode switch to PULSE or TONE. The unit is factory set to TONE.

To cancel the PAGE either press

To view other calls, scroll backwards and forwards by using the

(*)

and v ( # )

keys.

Let handset battery pack charge for

hours before first use.

STORING:

The phone should be

OFF.

Press

(MEM)

To view additional name characters not show on display,press and

hold the

~(8y

To exit press

OFF

...

and will be dialed.

MAKING CALLS

Press the(m@ key on the handset. When the "PHONE ON" indicator is displayed and you hear a dial tone, dial the number.

Enter the number you wish to store on the LCD up to a maximum of 20 diaits.

USING REDIAL

Press the

(P~Q

key, then

(mi

to automatically redial

out the last number you dialed.

STORING

THE

PHONE SHOULD

OFF

Enter the number to be dialed on the LCD and then press the PHONE key.

ENTER

THE TELEPHONE

NUMBER

YOU

WISH

STORE PRESS=

YOU

WlLL

SEE

Press

(m~)

so that the number is shown on the display and then press the

(P~E)

key.

ANSWERING CALLS

To answer a call on the handset,

key other than@,

the Volume Keys on the handset. The handset will not auto-answer when lifted off the base cradle.

CID - CALLER

ENTER

MEMORY

LOCATION

(01 - 20)

HOLD

Press to put a call on hold.

Press

(PROG].

To return to the call, press

@6@)

key again

Enter the two digit memory location (01

20), the unit will store the number, emit a happy tone to confirm successful programming and exit program mode.

HANGING

Press

(OFF)

on the handset or place the handset in the base cradle to hang up a call.

TO PLACE A CALL ON HOLD

Press

(*)

on the handset to place an active call on hold. Press again to return to the call.

The d

recent

bplay will show the most

ball received.

MAKING CALLS You can make calls directly from the handset whether you are at the base

or away from it. NOTE: There are two different ways

to dial

number:

1. Press the

(-E)

key and wait for dial tone. Then dial the number you want.

2. Enter the number onto the display first, then press the

(PHONE)

key. This will dial the number that is displayed on the LCD after

seconds. See "ADVANCED DIALING" on Page 21

If you make a mistake when dialing, press to hang up, then press the PHONE key to get the dial tone again.

DISCONNECTING To end a call, either place the handset back in the base, or press

the handset. OFF MODE (STANDBY)

When the unit is OFF the display will be clear.

VOLUME CONTROLS The handset has a digital volume control.

The volume controls for the handset are located on the side of the unit. Press the

(up) or Q (down) keys to increase of decrease the volume. Holding either key down will continuously change the volume setting.

The ear piece volume level indicator

will change accordingly. FLASH

You can use your Vtech VT 191

cordless phone with services such as

Call Waiting. Instead of pressing the

switch-hook (as you would on a regular

phone) press the

(PHONE)

key.

REDIAL

To REDIAL the last number you dialed,

(P~E)

key, then press

The phone will automatically dial the number. The number will be shown on the display.

CLEARING THE DISPLAY The display can be cleared by pressing and holding the CLEAWDEL key down until the display clears.

MUTE

Press

(ME)

on the handset to disable the handset microphone. Press

(MUTE)

again to return to

normal operation.

RINGER MUTE

Press on the handset during incoming ringing will disable the ringer for the duration of the call.

I!'.

CID WITH CALL WAITING If during amormal phone call another call comejs in with CID information, notificatiop beeps will be heard in the

The newl;~~~ information will be displayed

on the LCD for

seconds and will ti ,'en be stored in memory. See

CID-FALLER

ID on page

25.

Switchin ' calls

To sw !ch over to the new call, press e phone key, the first call is put n hold.

To sw tch back to the first call, press

,fie(p=~)ke~ again.

[e]li

SWITCHING

CALLS

SWITCH

OVER

THE

NEW

CALL

PRESS-

SWITCH BACK

THE

FIRST

CALL

PRESS-

AGAIN

the call normally. Then

To end the call, press

or place the handset back in the base. The phone will automatically go back to

Programming The Ringer

The handset ringer is capable of four different types of ringer tones

. The

following section details how to select different ringer types and how to turn off the handset ringer.

rotary (dial-pulse) servide.-

Changing Ringer Types To program, the handset must be

OFF.

[E)

@=-1

To select a different ringer type do the

TEMPORARYTONE DIALYOUR

CALL

NUMBER

following:

om@

TYPES PRESS

PRESS

PRESS@@@

e)aED-

-a-

PRESS

Press: Press:

for ringer type

for ringer off (ringer disabled)

I/.

The VTeqh VT 1911 is capable of memory

$\sling.

You can dial by pressing t& memory location in which the numb$$ was stored.

lar memory location (e.g.

CLWDEL Key Function The CLEAR and DELETE functions can be accessed separately depending on how long the key is held down. For example, to clear the last di it entered on the display, press

thef-0

key for less than 1 second. Press and hold the

@LR/DEL)

key for more than

1 second to completely clear the LCD.

The handset

LCD

will show the ringer

type selected:

Enter the memory location (01 ..20) you wish to store the number in. As soon as the second memory location digit is entered, the unit will emit a happy tone (a short series of beeps) to confirm successful programming and exit program

Press or

to exit.

Turning

Off

The Ringer

To turn off the ringer do the followin!:

dial tone.

2. Press

(MEM).

You will be

The delete function is also used to delete CID and speed dial memories, see DELETING STORED NUMBERS on page 23, and DELETING NUMBERS on page 28.

prompt,ed to enter a location number.

Enter jhe memory location you wish to dial. E.g. 15. The number stored 'at that location will be shown on the display and will autom,

!ically be dialed.

You c

also review the contents of the emory locations when you are no /connected to a line. When the p

pne is off you can scroll throug the memory locations by using

)

and

( # )

mode.

TURNING

OFF

RINGER

PRESS PRESS

PRESS

PRESS (i;ohB

THE

STORING

SPEED

DIAL

NUMBERS

Advanced Dialing There are two different ways to dial a

DIALYOUR

PHONE

NUMBER

PRESS

number:

1. Press the

(PHONE)

key and wait

for a dial tone. Then dial the

PRESS

LOCATION

(01

....

20)

number you want either manually, using MEMORY (MEM) dialing, CID dialing or REDIAL.

Checking The Ringer Type

To test the present ringer type, do the

2. Enter the number you wish to dial on the display first. Then press the

(ME)

key. This will dial the number which is displayed on the LCD after 2 seconds.

following:

If programming is unsuccessful the unit will display:

CHECKING

THE

RINGER

TYPE

PRESS

AGAIN

PRESS

which is shown on the display. If you do not want to dial the number shown on the LCD, it can be changed by:

Storing speed dial numbers To program a speed dial location, do the followlng:

Unsuccessful programming can result from not correctly completing the programming sequence. For example,

after entering a number on the LCD and entering program mode, the OFF key were pressed instead of entering a valid memory location, the programming incomplete message would appear. If this message appears,

With ffle phone OFF, enter the

ne number you wish to

Digits Maximum).

Press and hold

[CLRIDEL]

until the display is cleared, then dial normally.

Press

(a]

(OfF)

to exit.

Wait for the dis lay to clear, then press

(-5

and enter the

number you wish to dial.

simply repeat the programming sequence.

Dialing From Memory

Press

(P~E)

to get a line.

Press

you're prompted to

enter a speed dial location number:

Enter a 2 digit location number

(0 1 -20) The number stored in that location will be displayed and immediately dialed.

from standby mode, Fr%,"&followed by a 2 digit location number (01-20).

Press magain to exit mem mode and leave the number on the display. Note that if digits were on the display prior to entering mem mode, the contents of the speed dial memory will be appended to those digits. For example, if 1503 was on the LCD and the contents of the memory location is 6438981, then the display would show the following upon exiting mem mode:

Press

(PHONE),

the number on the display will be dialed after a 2 second pause.

NOTE: The ability to temporarily add memory contents to digits already entered on the display operates in the same way for CID and speed dial memories.

In this way, long distance and area codes (for example, 1503) can be entered on the LCD and can preface numbers recalled from CID memory before dialing. This is important because only the last

digits of any number are displayed when dialing from CID memory.

Changing Stored Numbers To change or replace a stored number simply enter the new number on the display and store it in the memory location you wish to change.

Deleting Stored Numbers

Press

The display will change to "SPEED DIAL LOCATION-

-".

Enter memory location number

will change to "LOCATION

DELETED".

~ressmto finish.

NOTE: Stored numbers are retained in memory even if the base loses its power or the

is connected to a PBX

the PBX access

08, do

the"following:

Press HOLD

Dial 5 51234

Press,

pressE

PRoG

5. Enter '08

CID - CALLER ID Your VTech

191 1 cordless phone is capable of displaying the name or phone number of the person calling, before you answer the phone. Subscription to Caller ID service through your local phone company is required to utilize this feature.

If you subscribe to alphanumeric (name

number) Caller ID service, the calling

party's name (when available) will be

displayed on the LCD screen while the phone is ringing.

If you subscribe to numeric (number only) Caller ID service, the calling

party's phone number (when available) will be displayed on the LCD screen while the phone is ringing.

CALL WAITING CALLER ID (TYPE

CID)

Your VTech 191 1 cordless phone is

also capable of displaying Caller ID

information in connection with a Call

Waiting signal. If you are on a call, and

receive a Call Waiting alert signal, the

LCD will display the name or number

of the party trying to reach you. As

above, subscription to Call Waiting ID

service through your local phone

company is required in order to utilize

this feature.

A WORD ABOUT CALLER ID

CID Due to regional incompatibilities, Caller ID information will not be available for every call you receive. In addition, the calling party may intentionally block their name

phone number from being

sent.

NOTE: You must be in an area where CID service is available and you must subscribe to it to use this feature.

If you do not subscribe to the

CID service, the phone will still operate normally except that the CID information is not received or displayed.

Receiving and Storing Calls This unit receives and displays all CID information, the caller's telephone number, the callers name and the exact date and time of the call.

The phone sequentially numbers these call records and retains them in the unit's

CID memory for later review. These call record numbers are displayed as the first two digits in the display. The unit can store up to

numbers in its memory.

Note, once the unit's memory is full, any new call forces a deletion of the oldest call record.

DIALING FROM CID MEMORY

NOTE:

It is important to note that only the last

digits of any number are displayed

when dialing from CID memory.

For example, when you review CID

memory to determine the time and date

a call was received, you would see the

following:

'I\

However, !hen you dial directly from CID memqdy, only the last

digits of the receive$ telephone number will be used. Consequently, you would actually dial this:

e necessary digits. Your

Once y have located the number you wi

to dial, simply press PHON~ The last seven digits will be add to the numbers already in the L D, and the whole number shown

(elow will

automatically

dialed.

Special Message Indicators Out of Area Calls If for any reason the telephone number of the caller is unavailable, or if the caller is outside the CID service area,

the message UNAVAILABLE is dis-

played on the LCD.

"Private" Calls

If the caller has exercised the option to block his or her number from being sent, then the display will show

PRIVATE.

Transmission Error

If an error is detected then the CID information is incomplete and will not be displayed. "TRANSMISSION

ERROR" will be displayed on the LCD screen.

The occasional appearance of "TRANSMISSION ERROR" on your display does not indicate a problem with your unit or your telephone line.

However, if this appears frequently, you may want to notify your telephone company.

Reviewing Numbers Calls stored in memo can be reviewed by pressing

The

display will show the number of the

most recent call. The top line of the display is used to indicate the memory location number and the bottom line of the display shows the

name, see below:

There may be additional characters

in the name which can not be

shown on the current display. Press the

( 9 )

key. This will overwrite the CID memory location on the top line to show up to a maximum of

alpha

characters for the duration of the

key press. The first

alpha characters

will be on the top line with up to

additional characters on the second

line.

REVIEWING

CID

PHONE

NUMBERS

PRESS

CIEB

PRESS

SCROLL

PRESS

HOLD

@TO

VIEW

PHONE

NUMBER

Once the view key is released, the display returns back to normal.

To find out the corresponding phone number as well as the date and time of the call, press and hold the

key. The date and time will be shown. Releasing the key will again show the caller's name.

Pressing the

(*)

key displays the next lower in sequence call record. Likewise,

pressing the

(#)

key displays the next higher in sequence) call record

To save you time in reviewing call records, you can "wrap-around" the call history log. For example, if you press the

(*) key enough to scroll back to the first record, pressing it again will force the display to go to the very end of the call record.

DELETIN&

NUMBERS

Pressing the CLRIDEL button deletes the CID nypber displayed.

While 1'48 phone is in CID mode, press the

(cLR/DEL)

key once to delete t,he current call and the display,+ill show:

The

movec

er CID number will be

xward by one location

Press and hold the

(-9

key

for more than

seconds to delete the entire contents of CID memory. The display will show the following, for a final confirmation, before the entire CID memorv is erased:

Pressing any key other than

(Cmqwill cancel the operation.

Pressing

(-I$

will confirm the operation and the display will then show:

....

Ckl

....

The message will remain on the display for

seconds.

NOISE OR INTERFERENCE Your VTech VT

1911

cordless telephone has auto-channel scan circuitry which will detect excess noise

and change the channel of the phone

to reduce it. This is done automatically.

Since the VTech VT 1911 is a fully digital phone, it does not suffer from noise associated with regular cordless phones. At times you may experience occasional "drop outs" especially at the extreme edges of the phone's range. Simply move closer to the base unit and this will disappear.

AUTOMATIC SECURITY CODING Your VTech

VT 191 1 phone is factory

set with

16.8

million possible security codes. This unique security code allows your handset and base to recognize each other, and minimizes

the possibility of another cordless

phone using your telephone line. OUT OF RANGE INDICATION

the handset is moved to a point where

the base and handset can no longer

communicate, the handset will make a quick series of beeps to signal Out of Range.

If the handset is active when taken out-of-range, it will beep twice a second and enter standby mode after 25 seconds if the link is not reestablished. If the handset is brought back within range, it will automatically re-link.

For out-of-range in standby mode, the handset will beep once and then at 15 second intervals, will display "CHANNEL SERACHING" on the

LCD,

and scan all channels in an

attempt to re-link with the base.

OUT OF RANGE WHEN PHONE IS ON If you are presently engaged in a phone conversation move closer to the base. If the base unit does not communicate with the handset within 25 seconds of losing contact, it will automatically hang up.

OUT OF RANGE WHEN PHONE IS OFF If the phone is OFF, the handset and base still monitor each other to make sure that they can communicate.

the handset is moved out of range, the handset will make a series of beeps, and will then display "CHANNEL SERACHING" on the LCD. At 15 second intervals the handset will scan all channels in an attempt to reestablish communication with the base. This process does not require user intervention; the handset will re-link with the base automatically once it is brought back within range. The unit will then be able to receive and place calls.

When the base unit is unplugged from the power supply, the handset will give the "Out of Range" warning beep. Plug the base in again and this will stop.

TAKING ?CARE OF YOUR TELEPHONE. Your

VTqch VT 191 1 cordless telephone. contains sophisticated electronic parts, so it must be treated

with

care.

Avoid rouph treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.

Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment.

For your own safety, use caution when using

elec ic appliances during storms.

*rw"

"-....

. . .

..--

.. . . . . .

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE

LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

If you have difficulty operating your phone, the suggestions below should solve the problem.

If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-624-5688. In Canada, call VTECH Electronics at 604-273-51

31.

THE PHONE DOESN'T WORK AT ALL.

Make sure the Power Cord is pugged

Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.

Make sure the batteries are properly charged. If the 'LOW BATTERY' message is shown, the battery pack needs charging.

DIAL TONE. First check all the suggestions above.

If you still don't hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Call your local telephone company.

YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU'RE NEAR THE BASE UNIT.

Household appliances plugged into

the same circuit as the base unit

can sometimes cause interference.

Try moving the appliance or the

base unit to another outlet.

YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU'RE AWAY FROM THE BASE UNIT.

You may be out of range. Either move close to the base, or relocate the base unit. The layout of your home may be limiting the range. Try moving the base unit to another position.

THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.

Make sure you have the handset ringer activated. To set the ringer,

see "PROGRAMMING THE

RINGER" on page 20. Make sure the telephone line cord

is plugged firmly into the base unit and the telephone jack. Make sure

the power cord is plugged in.

You may be too far from the base unit.

You may have too many extension phones on your telephone line to allow all of them to ring. Try

unplugging some of the other phones.

YOU HEAR OTHER CALLS WHILE USING YOUR PHONE.

Disconnect your base unit from the

telephone jack, and plug in a

regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call

your local telephone company.

YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR BUTTONS WORK. Make sure the power cord is plugged In.

COMMON CURE FOR ELECTRONIC

EQUIPMENT

Electronics, like people, can sometimes get confused. If the unit does not seem to be

resp~nding normally, then try putting the handset in the cradle. If it does not sekm to respond after trying this a few times, do the following (in the order listed):

Disconh.ect the power to the base.

~isconbect the handset battery.

3. Wait a'few minutes.

conne$ power to the base.

5. Connect the handset battery.

Put the handset in the base.

LIMITED

WARRANTY

VTECH Communications warrants, to the original purchaser only, the material and workmanship of this product for ONE YEAR from the date of purchase. VTECH will repair or replace, at our option, this product without charge should it fail due

to a defect in material or workmanship within that time period. This warranty does not apply to loss or damage which is the result of accident,

misuse or negligence. All other warranties, expressed, implied, or statutory, including warranties of fitness for a particular purpose, are limited to the time period listed and are otherwise excluded from this warranty. VTECH may, at its option, void the warranty if unauthorized repairs are attempted. Additionally, WECH shall not be liable for any incidental or consequential damage or commercial loss, nor for any other loss or damages.

VTECH assumes no responsibility for products sent without prior Return Authorization.

To arrange for service, in or out of department at 1-800-624-5688; In 267-7377 for Return Authorization. Is required.

warranty, please call our Customer

Service

Canada, call VTECH Electronics at 1-800-

For warranty service, proof of purchase

FREQUENCY CONTROL Crystal Controlled Dual

PLL

Synthesizer TRANSMIT FREQUENCY

Handset

925.05 MHz to 927.75 MHz

(

All ten channels within this

range)

Base

902.3 MHz to 905.0 MHz (All ten channels within this range)

RECEIVE FREQUENCY Handset: 902.3 MHz to 905.0 MHz

(

All ten channels within this

range)

Base

925.05 MHz to 927.75MHz

(

All ten channels within this

range)

NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

SIZE Handset

19 x 6 x 3.5cm (L x W xT)

Maximum (Antenna excluded)

Base

21.5 x 14.5 x 5cm (L x

W x T) Maximum (Antenna excluded)

WEIGHT

Handset

250 grams

Base

415 grams

POWER REQUIREMENTS Handset: Self-contained

nickelcadmium rechargeable battery supply,

3.6V

nominal, 6OOmAh capacity.

Base: 9VDC

300mA

MEMORY Speed Dial:20 Memory locations, 20

digits per location.

CID

Alpha Numeric Display 50 Memory locations

SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE.

VTech VT 1911 Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual