VTech VT 1911 Instruction Manual

1vrm
VTECH COMMUNICATIONS LTD.
Is a trademark of VTECH COMMUNICATIONS LTD
...
a member
of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTECH Communications, 11035 SW
-
7671 Alderbridge
Way Richmond, B.C. V6X
1Z9.
Copyright 1996 for VTECH COMMUNICATIONS LTD..
Made in China
91
-5059-1
0-00
ISSUE
0
DIGITAL 900Ml CORDLESS
Pl
MODEL
VT
19.
[VT~]
VTECH COMMUNICATI(
ONE
f
DIGITAL
9OOMHZ
CALLER
10
MODEL
VT
191 1
S
LTD.
...............................................................................................................
Page
..............................................................................................................
1
2
...............................................................................................................
3
FCC
4
........................................................................
7
......................................................................................
9
.........................................................................................................
11
.........................................................................................................
14
15
............................................................................
16
..........................................................................................
17
BASIC
OPEFATION
...................................................................................................
19
.........
...................
ADVANCEDl'FUNCTIONS
..
...........................................................
..
20
........................................................................................................
CID With CAI Waiting 20
........................
.....................................................................................
Switching Calls
..
20
..........................
..............................................................................
Temporay Tcjne
...
20
..................................................................................................
Programmin' The Ringer 20
F
.....................................................................................................
Changing R ger Types 20
.
....................................................................................................
Turning
Off
he Ringer 21
.................................................................................................
Checking
The
Ringer Type 21
......................................................................................................
CLRIDEL Key Function 21
.............................................................................................................
Advanced D;?ling 21
...............................................................................................................
CID-CALLE ID
25
CID-CALLE ID
................................................................................................................
25
..............................................................................................
Receiving a Storing Calls 25
.............................................
i
Dialing Fro CID Memory
..........................................
25
........................................................................................................
Out Of Are :Calls 26
................................................................................................................
"Private" Ca s 26
...........................................................................................................
Transmissio Error 26
'
..........................................................................................................
Reviewing mbers 27
...............................................................................
SPECIAL M SSAGE INDICATION
29
...............................................................................................
IN CASE
08
DIFFICULTY
32
TECHNICA SPECIFICATIONS
.......................................................................................
34
t
Congratulations! You have purchased one of the most sophisticated cordless telephones on the market! The VTech VT 191 1 has been designed to offer a new standard in cordless telephone technology.
Unlike most other cordless phones, the VTech VT 191 1 digitizes your voice using advanced ADPCM digital voice coding to provide noise and distortion free performance. In most conditions you will not be able to tell you are using a cordless phone. Gone are the annoyances of static, interference and having to 'listen to other people's conversations on your cordless phone.
The VTech VT 191 1 scrambles your voice before it transmits it. This allows you the security of knowing that no one can tune in and eavesdrop on your conversations.
The VTech VT 191
1 decodes and displays name and number Caller ID (CID) information where available and when subscribed to. The alpha­numeric display will show both the name and number of the calling party. Up to
24
name characters or 11 phone number digits can be displayed on the LCD.
With the VTech VT 191 1, the user can easily answer a call by pressing and key other than the OFF, MUTE or VOLUME Keys. In addition, the handset keypad and LCD illuminate while the handset rings to signal an incoming call. This is very useful in a dark environment.
The VTech VT 191
1
also provides a
SPECIAL
one-way PageIFind. pressing the base PAGE key will cause the handset to ring in a manner which distinguishes it from normal incoming ringing. This can be used to alert the handset user or to simply locate the handset in the event that it is misplaced.
The VTech VT 1911 uses special memory in both the base and handset which is not susceptible to power failures. This provides permanent storage of all speed dial numbers,
CID information as well as the base and handset security codes.
When a spare battery is installed in the base unit, the VTech
VT
191 1 uses this battery to provide operational backup in case of power failure. In this way you have access to all normal phone functions during a total power outage. Calls can still be placed and received without interruption. More than
5
hours backup will be possible with a fully charged battery in the base unit.
The VTech VT 191
1 also informs you that another extension is currently off­hook on the same phone line. The phone will also alert you when you are Out of Range even when you're not using the phone!
900
M
Fully
C
and Bi mg. Digitall nicatio Name 2 row matrix 50 CIC Backlii Backlit 20
lot:
for 20 10 Ch channc Out-of, hands mode. Remo\ Spare unit.
Compl of pow instalk
r
rFATURES
z
Operation.
~'tal Link between Handset
with ADPCM voice cod-
$crambled Voice Commu-
I
umber CID display.
12 character 5x7 dot
pha-numeric LCD. pemories. ,CD on the handset. landset keypad. en Programmable Memory igit Phone Number. ~nel Operation with auto eelection. 'ange indication while the
I
is in use or in standby le handset battery pack.
ttery charger in the base
1
p
battery back-up in case
,failure (with spare battery
in base).
Easy answer
-
When the phone rings simply press any key other than OFF, MUTE, or the Volume Keys on the handset to answer. Auto hang up when returning the handset to the base cradle. Extension in use indicator.
24
Bit Digital Security Code for
16.8 million combinations. DTMF and Pulse Dialing. Low Battery Detect and Warning indicator. Handset Power Saving for 7 days Standby time 7.0 Hours continuous talk time. Volume Adjust on Handset. REDIAL, HOLD, PAGE and MUTE. Hearing-Aid Compatible Receiver. Detachable power supply. Non-volatile storage of security
code and speed dial memories. Programmable Ringer Types.
This manual is designed to make you
'
familiar with the VTech VT 191 1. We strongly recommend you read the manual before using your phone.
Parts
Check
List
To purchase replacement battery
1.
Base unit, Handset and AC adapter
packs, call VTECH Communications
2.
One-Line Telephone Cord at 1-800-624-5688. In Canada, call
3. Battery Pack VTECH Electronics at 1-800-267-
4.
Wall mount accessory 7377.
BASE UNIT
AC POWER ADAPTER
=c==L
TELEPHONE LINE CORD
WALL MOUNTING
BRACKET
BATTERY PACK
complies with Parts 15
Communications
!:
A
label is 16cated on the underside of the base hit containing the FCC registration
?umber and Ringer Equiva-
lence Num er (REN). You must, upon
I
request, p ovide this information to your local. glephone company.
f
is compatible with
may ask you to
corrected.
or modifications to
1
The equipment has been tested and found to comply with part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try and correct the interference by one or more of the following measures:
-
Reorient or relocate the receiving antenna.
-
Increase the separation between
the equipment and receiver.
-
Connect the equipment into an outlet or on a circuit different from that to which the receiver is connected.
-
Consult the dealer or an experienced radiorTV technician for help.
FCC
Part
68
The FCC requires that you connect
your cordless telephone to the nation-
wide telephone network through a
modular telephone jack (USOC
RJ11 C,
RJl lW or RJ14).
Your telephone company may discon­tinue your service if your equipment
causes harm to the telephone network.
They will notify you in advance of
disconnection, if possible. During notification, you will be informed of your right to file a complaint with the FCC.
Occasionally, your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the operation of your equipment. If so, you will be given advance notice of the change to give you an opportunity to maintain uninterrupted service.
The base unit contains no user serviceable parts. The handset contains a user replaceable battery pack.
If it is determined that your telephone equipment is malfunctioning, the FCC requires that it not be used and that it be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others who may be authorized by the FCC.
For repair procedures, follow the instructions outlined under the VTECH
Limited Warranty. This equipment may not be used on
coin service provided by the phone company or Party Lines.
The
REN
is useful in determining the number of devices you may connect to your telephone line and still enable the devices to ring when you receive
a call. The general rule is that the
REN
value should not exceed
5.OA
total; however, contact your local telephone company for the specific number in your area.
I"
I!
Caution: qsers should not attempt to
make such connections themselves, but should
thority, or electrician, as propriate.
Your VTeok VT
191
1
is designed to operate at/"the maximum power al­lowed by the FCC
.
This means your
handset add base unit can communi-
on the location of the
or place
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2.
Follow all warnings and instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4.
Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).
5.
Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided
for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register.
his
product should not be placed in a built-in installation where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label.
If you are not sure of the type of power supply to your home, consult your dealer or local power company.
8.
Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.
9.
Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
10.To reduce the risk of electric shock, do not disassemble this product, but take it to a VTech authorized service facility. Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the appliance is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
12.~n~lu~.#his
'1.
product from the wall
outlet 'nd refer servicing to a
VTech
1
uthorized service facility
under tke following conditions:
A. Whdn the power supply cord or
plug is damaged or frayed.
B. If liqdid has been spilled into the
product.
C. If th8 product has been exposed
to rain or water.
D. If the product does not operate
normally by following the oper­ating instructions. Adjust only
the p'roduct to normal operation.
E.
If the product has been dropped and the cabinet has been dam­aged.
F. If the product exhibits a distinct
change in performance.
13.
Avoid using a telephone (other
than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lighting.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
VTECH COMMUNICATIONS SERVICE DEPT. at 1-800-624-5688. In Canada, call VTECH Electronics at 1-800-267-7377.
!SAVE
THESE INSTRUCTIONS
'I
1
'!I
THE
RBRCTM
Seal
TheRBRCB Seal
cadmium battery
cates that VTech
E
RBRCB program
the spent battery at local retail­ers participating in the
RBRCBprogram or at author-
ized VTech product service
centers.Please call
1-800-8-
BATTERYTM
for information on Ni-Cd battery recycling and disposal banslrestrictios in your area.
VTech's involvement in this program is part of its commitment to protecting our environment and conserving natural resources. Remove the nickel-cadmium battery pack by pressing on the lock knob and sliding downward as mentioned on this manual.
RBRC is a registered
trademark of Rechargeable
Battery Recycling corpora-
tion.
old battery pack. Don't
battery pack in a trash
or a fire
-
it could burst.
Charging' the handset batteries
The handset of your VTech VT
191 1
cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the handset is in the base. You should charge the battery pack for
16
hours when you first receive your phone. You'll know the battery pack needs charging when:
exchange the drained handset battery pack with the fully charged replace­ment battery pack from the base
charger. Place the drained handset
battery pack into the base charger so
that it will charge.
CAUTION:
,,.
,
To Reduce the Risk of Fire or Injury to Persons, Read and Follow the
Instructions
3.
Place {ke new battery pack in its
I
housinb with the metal contacts
1.
Use only VTECH rechargeable battery pack.
PLACE THE NEW
COMPARTMENT
PLEASE NOTE THE CORRECT POSITION OFTHE BAlTERY
CHANGING EATERY
I
The base spare battery charger does
NOT charge a battery PACK as quickly
as the main handset battery charger.
A
full charge requires
24
hours.
2.
Do not dispose of the battery in a
fire. The cell may explode. The phone beeps when you press the PHONE key.
IMPORTANT: Do not dispose of this battery into household garbage. For information on recycling or proper disposal, consult your local solid waste collection or disposal organization.
IT'S IMPOSSIBLE TO OVER­CHARGE THE BATTERY PACK
The battery pack can be recharged many times but
if
you get a low-battery
signal even after
8
hours of charging
in the base cradle (or
24
hours in the base spare battery charger), the battery pack(s) should be replaced.
The low battery message is displayed:
3.
Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.
the battery case cover by
The handset seems completely dead, the
LCD
is completely clear and the handset does not beep when you press the keys.
To purchase renlacement battery packs, call VTECH Communications at
1-800-624-5688.
In Canada, call
VTECH Electronics at
1-800-267-
7377.
ie cover upwards.
4.
Exercise care in handling batteries in order not to short the battery with conducting materials such as
rings, bracelets, and keys. The battery or conductor may overheat and cause burns.
SLIDE IN THE BATTERY COVER
To Charge The Battery Pack
To charge the battery pack, place the handset in the base unit. The CHARGE indicator will light to show the handset is seated properly and the battery pack is charging. It is recommended that the battery pack be charged for at least
8
hours. You can use your telephone before that with diminished capacity, but it is best to charge the battery fully.
It will take several recharge cycles to maximize the charge capacity of your battery pack. The maximum battery life between charges is
7
hours of
continuous talk time or
7
days of stand
by.
Replacing The Handset Battery Pack Follow the steps below:
1.
Remove the batten/ case cover
bv
pressing on the ridged lines and
To purchase replacement battery
packs, call VTECH Communications at
1-800-624-5688.
In Canada, call
VTECH Electronics at
1-800-267-
7377.
sliding downward.
5.
If the alread in the allow
lew battery pack is not
:barged,
place the handset radle of the base unit to to charge for
16
hours.
PRESS
and
SLIDE DOWNWARD
Alternatively, if you have purchased a spare battery pack and. it has been charging in the base unit, simply
Setting
Up
Your VTech VT1911
1.
Choose an area near an electrical outlet and a telephone wall jack.
2.
Connect your telephone Line Cord.
AC Power Adapter Plug the AC power adapter into an electrical outlet and the DC connector to the back of the base unit.
TELEPHONE WALL
JACK
SElTlNG
UPYOUR
VT191oc
I I
1
AC
OUTLET
A
CAUTION:
Use CLASS 2 POWER SUPPLY ONLY and use
9V
DC.
Handset Ringer The handset ringer is programmed ON as the factory default setting. Refer to PROGRAMMING
THE RINGER on
page
21
for more information.
Setting the TonelPulse Switch The
TONEIPULSE
switch is located on the bottom of the base unit and is factory set to TONE. If you have touch tone service, do not change the switch setting. If you have rotary (Pulse) service, set the switch to PULSE.
-TONE PULSE
SELECTION
Charge the handset battery pack before use. The battery pack recharges
automatically whenever the handset is
in the base unit. The batteries must be charged for
16
hours before using
your phone for the first time.
CHARGE
THE
HANDSET BAlTERY
PACK
FOR
16
HOURS
BEFORE
USING
Fill in the telephone number card on
le base unit.
Check fo$
a
dial tone. After the batteries 'ire charged, pick up the handset.
b
ow press PHONE on the handset. "PHONE ON" will appear on the LCD, a"d vou will hear a dial tone.
If not, see
on page
:
CAUTION
1.
Never
during
2.
Never i locatic specif locatio~
3.
Never, wires telepl discor interfac
/
4.
Use c modify
Istall telephone wiring
lightning storm.
tall telephone jacks in wet s unless the jack is ally designed for wet
~ch uninsulated telephone
.
terminals unless the ne line has been ected at the network
tion when installing or
9
telephone lines.
USING
THE
WALL MOUNT
ADAPTOR
1.
Position the wall mount bracket on the base. Line up the tabs on the wall mount
adaptor with the holes on the
bottom of the base (Figure
1).
Snap the wall mount bracket firmly in place.
-
3
Figure
1
LCD Messages
i:
i
1
is displayed when the handset microphone has been muted.
2.
Mount the base on the wall. Position the base so the mounting
studs will fit into the holes on the
bottom of the base. Position the power cord to extend down the wall the phone is to be mounted on. Slide the base down on the mounting studs until it locks into place.
6
J
is displayed when the handset ringer has been muted.
The OFF
$30~ Indicator is displayed
3.
Connect the telephone line cord. The telephone line cord has a snap-in plug at each end. Insert one of the plugs into the jack on the bottom of the base.
Insert the other
end of the plug into the wall jack.
---
andset volume setting.
%
is displayed when the handset has lost communication with the base unit and is attempting to reestablish a link by scanning all channels.
4.
Plug the ac adaptor on the power cord into an electrical outlet (Figure
2).
when the unit is in a low­ition. The handset typically at least
5
minutes after the
indication is given.
is displayed if communication with the base is reestablished.
5.
Set .the TONEIPULSE SWITCH on the base unit. If you have touch tone
service on
your phone line, set the switch to
TONE. If you have rotary service,
set the switch to PULSE (Figure
3).
is display
when the base pages the
handset.
is displayed while in standby mode, if another phone is currently using the same line.
-TONE
PULSE
SELECTION
1
J
is displaydd when the handset is on
Figure
3
THE HANDSET FEATURES
THE BASE FEATURES
ANTENNA
AC
POWER
JACK
]
PHONE CORD JACK TONEIPULSE SELECTOR
1
VOLUME UP & DOWN
7
BATTERY COMPARTMENT
ANTENNA POWER INDICATOR
IN USE INDICATOR
CHARGING INDICATOR
SPARE
BATT
INDICATOR PAGE KEY
LCD DISPLAY HOLD
1
OFF KEY PHONE KEY
DIALING KEYS
(0-9)
\
TONE (Temporary Tone)
\
REDIAL CALLER ID MUTE CLEAR
1
DELETE PROGRAM MEMORY
MEMORY DIALING CARD
-
SPARE BATTERY CHARGING COMPARTMENT
CHARGING CONTACTS
CHARGING CONTACTS
MEMOR ,DIALING:
To view the time and date of the call press and hold the
7
0
key. The time and date will be shown along with the phone number. You will see something like:
Here's a brief guide to the features and functions of your VTech VT
191
1
TO MUTE A CALL
Press
(WE)
on the handset to
disable the handset microphone.
cordless telephone:
Press
(EE)
again to return to
normal operation.
SET-UP
Connect telephone line cord to base unit and telephone jack.
MEMORY
DIALING
PRESS=
PRESS-
YOU
WlLL
SEE
[OIAL]
LOCFIT
I
OH
,,
ENTER
MEMORY
LOCATION
(01 - 20)
TO PAGE THE HANDSET
Plug AC adapter into a standard electrical outlet
To age from the base, press
(jj).
-
As long as the key is held down.
Set Dial Mode switch to PULSE or TONE. The unit is factory set to TONE.
To cancel the PAGE either press
To view other calls, scroll backwards and forwards by using the
a
(*)
and v ( # )
keys.
Let handset battery pack charge for
16
hours before first use.
STORING:
The phone should be
OFF.
Press
(MEM)
.
To view additional name charac­ters not show on display,press and
hold the
~(8y
To exit press
OFF
.
...
and will be dialed.
MAKING CALLS
Press the(m@ key on the handset. When the "PHONE ON" indicator is displayed and you hear a dial tone, dial the number.
Enter the number you wish to store on the LCD up to a maximum of 20 diaits.
USING REDIAL
Press the
(P~Q
key, then
(mi
to automatically redial
out the last number you dialed.
STORING
THE
PHONE SHOULD
BE
OFF
Enter the number to be dialed on the LCD and then press the PHONE key.
ENTER
THE TELEPHONE
NUMBER
YOU
WISH
TO
STORE PRESS=
YOU
WlLL
SEE
Press
(m~)
so that the number is shown on the display and then press the
(P~E)
key.
ANSWERING CALLS
To answer a call on the handset,
key other than@,
the Volume Keys on the handset. The handset will not auto-answer when lifted off the base cradle.
CID - CALLER
ID
ENTER
MEMORY
LOCATION
(01 - 20)
HOLD
Press to put a call on hold.
Press
(PROG].
To return to the call, press
@6@)
key again
Enter the two digit memory location (01
..
20), the unit will store the number, emit a happy tone to confirm successful programming and exit program mode.
HANGING
UP
Press
(OFF)
on the handset or place the handset in the base cradle to hang up a call.
TO PLACE A CALL ON HOLD
Press
(*)
on the handset to place an active call on hold. Press again to return to the call.
The d
recent
bplay will show the most
ball received.
MAKING CALLS You can make calls directly from the handset whether you are at the base
'
or away from it. NOTE: There are two different ways
to dial
a
number:
1. Press the
(-E)
key and wait for dial tone. Then dial the number you want.
2. Enter the number onto the display first, then press the
(PHONE)
key. This will dial the number that is displayed on the LCD after
2
seconds. See "ADVANCED DIALING" on Page 21
If you make a mistake when dialing, press to hang up, then press the PHONE key to get the dial tone again.
DISCONNECTING To end a call, either place the handset back in the base, or press
@
on
the handset. OFF MODE (STANDBY)
When the unit is OFF the display will be clear.
VOLUME CONTROLS The handset has a digital volume control.
The volume controls for the handset are located on the side of the unit. Press the
A
(up) or Q (down) keys to increase of decrease the volume. Holding either key down will continuously change the volume setting.
The ear piece volume level indicator
will change accordingly. FLASH
You can use your Vtech VT 191
1
cordless phone with services such as
Call Waiting. Instead of pressing the
switch-hook (as you would on a regular
phone) press the
(PHONE)
key.
REDIAL
To REDIAL the last number you dialed,
(P~E)
key, then press
The phone will automatically dial the number. The number will be shown on the display.
CLEARING THE DISPLAY The display can be cleared by pressing and holding the CLEAWDEL key down until the display clears.
MUTE
Press
(ME)
on the handset to disable the handset microphone. Press
(MUTE)
again to return to
normal operation.
0
RINGER MUTE
Press on the handset during incoming ringing will disable the ringer for the duration of the call.
I!'.
I
I
CID WITH CALL WAITING If during amormal phone call another call comejs in with CID information, notificatiop beeps will be heard in the
The newl;~~~ information will be displayed
on the LCD for
10
seconds and will ti ,'en be stored in memory. See
CID-FALLER
ID on page
25.
Switchin ' calls
To sw !ch over to the new call, press e phone key, the first call is put n hold.
To sw tch back to the first call, press
1
,fie(p=~)ke~ again.
I
[e]li
SWITCHING
CALLS
TO
SWITCH
OVER
TO
I
THE
NEW
CALL
PRESS-
TO
SWITCH BACK
TO
THE
FIRST
CALL
PRESS-
AGAIN
the call normally. Then
To end the call, press
or place the handset back in the base. The phone will automatically go back to
Programming The Ringer
The handset ringer is capable of four different types of ringer tones
. The
following section details how to select different ringer types and how to turn off the handset ringer.
rotary (dial-pulse) servide.-
Changing Ringer Types To program, the handset must be
OFF.
tl
[E)
@=-1
To select a different ringer type do the
TEMPORARYTONE DIALYOUR
CALL
NUMBER
following:
H
om@
TYPES PRESS
PRESS
@
PRESS@@@
e)aED-
m
Q
-a-
-
PRESS
n
n
Press: Press:
1
for ringer type
1
2
for ringer type
2
3
for ringer type
3
4
for ringer type
4
0
for ringer off (ringer disabled)
I/.
The VTeqh VT 1911 is capable of memory
$\sling.
You can dial by pressing t& memory location in which the numb$$ was stored.
lar memory location (e.g.
CLWDEL Key Function The CLEAR and DELETE functions can be accessed separately depending on how long the key is held down. For example, to clear the last di it entered on the display, press
thef-0
'
key for less than 1 second. Press and hold the
@LR/DEL)
key for more than
1 second to completely clear the LCD.
The handset
LCD
will show the ringer
type selected:
Enter the memory location (01 ..20) you wish to store the number in. As soon as the second memory location digit is entered, the unit will emit a happy tone (a short series of beeps) to confirm successful programming and exit program
Press or
@
to exit.
Turning
Off
The Ringer
To turn off the ringer do the followin!:
dial tone.
2. Press
(MEM).
You will be
The delete function is also used to delete CID and speed dial memories, see DELETING STORED NUMBERS on page 23, and DELETING NUMBERS on page 28.
prompt,ed to enter a location number.
3.
Enter jhe memory location you wish to dial. E.g. 15. The number stored 'at that location will be shown on the display and will autom,
!ically be dialed.
You c
(I
also review the contents of the emory locations when you are no /connected to a line. When the p
pne is off you can scroll throug the memory locations by using
1
he
A
(*
)
and
V
( # )
mode.
TURNING
OFF
RINGER
PRESS PRESS
Q
PRESS
@
PRESS (i;ohB
THE
STORING
SPEED
DIAL
NUMBERS
Advanced Dialing There are two different ways to dial a
DIALYOUR
PHONE
NUMBER
PRESS
I
number:
1. Press the
(PHONE)
key and wait
for a dial tone. Then dial the
PRESS
LOCATION
(01
....
20)
I
number you want either manually, using MEMORY (MEM) dialing, CID dialing or REDIAL.
Checking The Ringer Type
To test the present ringer type, do the
2. Enter the number you wish to dial on the display first. Then press the
(ME)
key. This will dial the number which is displayed on the LCD after 2 seconds.
following:
If programming is unsuccessful the unit will display:
I
\
CHECKING
THE
RINGER
TYPE
PRESS
PRESS
@
PRESS
@
AGAIN
PRESS
@
which is shown on the display. If you do not want to dial the number shown on the LCD, it can be changed by:
1
I
Storing speed dial numbers To program a speed dial location, do the followlng:
i~
Unsuccessful programming can result from not correctly completing the programming sequence. For example,
if
after entering a number on the LCD and entering program mode, the OFF key were pressed instead of entering a valid memory location, the programming incomplete message would appear. If this message appears,
With ffle phone OFF, enter the
ne number you wish to
Digits Maximum).
Press and hold
[CLRIDEL]
until the display is cleared, then dial normally.
Press
(a]
or
(OfF)
to exit.
Wait for the dis lay to clear, then press
(-5
and enter the
number you wish to dial.
simply repeat the programming sequence.
Dialing From Memory
Press
(P~E)
to get a line.
Press
,
you're prompted to
enter a speed dial location number:
Enter a 2 digit location number
(0 1 -20) The number stored in that location will be displayed and immediately dialed.
0
r
from standby mode, Fr%,"&followed by a 2 digit location number (01-20).
Press magain to exit mem mode and leave the number on the display. Note that if digits were on the display prior to entering mem mode, the contents of the speed dial memory will be appended to those digits. For example, if 1503 was on the LCD and the contents of the memory location is 6438981, then the display would show the following upon exiting mem mode:
Press
(PHONE),
the number on the display will be dialed after a 2 second pause.
NOTE: The ability to temporarily add memory contents to digits already entered on the display operates in the same way for CID and speed dial memories.
In this way, long distance and area codes (for example, 1503) can be entered on the LCD and can preface numbers recalled from CID memory before dialing. This is important because only the last
7
digits of any number are displayed when dialing from CID memory.
Changing Stored Numbers To change or replace a stored number simply enter the new number on the display and store it in the memory location you wish to change.
Deleting Stored Numbers
Press
m.
The display will change to "SPEED DIAL LOCATION-
-".
Enter memory location number
will change to "LOCATION
XX
DELETED".
~ressmto finish.
NOTE: Stored numbers are retained in memory even if the base loses its power or the
is connected to a PBX
the PBX access
08, do
the"following:
2.
Press HOLD
3.
Dial 5 51234
4.
Press,
pressE
PRoG
5. Enter '08
CID - CALLER ID Your VTech
VT
191 1 cordless phone is capable of displaying the name or phone number of the person calling, before you answer the phone. Subscription to Caller ID service through your local phone company is required to utilize this feature.
If you subscribe to alphanumeric (name
&
number) Caller ID service, the calling
party's name (when available) will be
displayed on the LCD screen while the phone is ringing.
If you subscribe to numeric (number only) Caller ID service, the calling
party's phone number (when available) will be displayed on the LCD screen while the phone is ringing.
CALL WAITING CALLER ID (TYPE
II
CID)
Your VTech 191 1 cordless phone is
also capable of displaying Caller ID
information in connection with a Call
Waiting signal. If you are on a call, and
receive a Call Waiting alert signal, the
LCD will display the name or number
of the party trying to reach you. As
above, subscription to Call Waiting ID
service through your local phone
company is required in order to utilize
this feature.
A WORD ABOUT CALLER ID
-
CID Due to regional incompatibilities, Caller ID information will not be available for every call you receive. In addition, the calling party may intentionally block their name
&
phone number from being
sent.
NOTE: You must be in an area where CID service is available and you must subscribe to it to use this feature.
If you do not subscribe to the
CID service, the phone will still operate normally except that the CID information is not received or displayed.
Receiving and Storing Calls This unit receives and displays all CID information, the caller's telephone number, the callers name and the exact date and time of the call.
The phone sequentially numbers these call records and retains them in the unit's
CID memory for later review. These call record numbers are displayed as the first two digits in the display. The unit can store up to
50
numbers in its memory.
Note, once the unit's memory is full, any new call forces a deletion of the oldest call record.
DIALING FROM CID MEMORY
NOTE:
It is important to note that only the last
7
digits of any number are displayed
when dialing from CID memory.
For example, when you review CID
memory to determine the time and date
a call was received, you would see the
following:
I
'I\
,,
.
However, !hen you dial directly from CID memqdy, only the last
7
digits of the receive$ telephone number will be used. Consequently, you would actually dial this:
e necessary digits. Your
Once y have located the number you wi
to dial, simply press PHON~ The last seven digits will be add to the numbers already in the L D, and the whole number shown
(elow will
be
automatically
dialed.
i
Special Message Indicators Out of Area Calls If for any reason the telephone number of the caller is unavailable, or if the caller is outside the CID service area,
the message UNAVAILABLE is dis-
played on the LCD.
i
"Private" Calls
If the caller has exercised the option to block his or her number from being sent, then the display will show
PRIVATE.
Transmission Error
If an error is detected then the CID information is incomplete and will not be displayed. "TRANSMISSION
ERROR" will be displayed on the LCD screen.
\
J
The occasional appearance of "TRANSMISSION ERROR" on your display does not indicate a problem with your unit or your telephone line.
However, if this appears frequently, you may want to notify your telephone company.
Reviewing Numbers Calls stored in memo can be reviewed by pressing
b.
The
display will show the number of the
most recent call. The top line of the display is used to indicate the memory location number and the bottom line of the display shows the
name, see below:
There may be additional characters
in the name which can not be
shown on the current display. Press the
A
( 9 )
key. This will overwrite the CID memory location on the top line to show up to a maximum of
15
alpha
characters for the duration of the
key press. The first
12
alpha characters
will be on the top line with up to
3
additional characters on the second
line.
REVIEWING
CID
PHONE
NUMBERS
PRESS
CIEB
PRESS
@.
OR
@
TO
SCROLL
PRESS
8
HOLD
@TO
VIEW
PHONE
NUMBER
Once the view key is released, the display returns back to normal.
To find out the corresponding phone number as well as the date and time of the call, press and hold the
7
key. The date and time will be shown. Releasing the key will again show the caller's name.
Pressing the
A
(*)
key displays the next lower in sequence call record. Likewise,
pressing the
v
(#)
key displays the next higher in sequence) call record
To save you time in reviewing call records, you can "wrap-around" the call history log. For example, if you press the
A
(*) key enough to scroll back to the first record, pressing it again will force the display to go to the very end of the call record.
DELETIN&
NUMBERS
Pressing the CLRIDEL button deletes the CID nypber displayed.
While 1'48 phone is in CID mode, press the
(cLR/DEL)
key once to delete t,he current call and the display,+ill show:
The
a
movec
er CID number will be
xward by one location
.
Press and hold the
(-9
key
for more than
2
seconds to delete the entire contents of CID memory. The display will show the following, for a final confirmation, before the entire CID memorv is erased:
Pressing any key other than
(Cmqwill cancel the operation.
Pressing
(-I$
will confirm the operation and the display will then show:
....
L
Ckl
....
LS
I
The message will remain on the display for
2
seconds.
NOISE OR INTERFERENCE Your VTech VT
1911
cordless telephone has auto-channel scan circuitry which will detect excess noise
and change the channel of the phone
to reduce it. This is done automatically.
Since the VTech VT 1911 is a fully digital phone, it does not suffer from noise associated with regular cordless phones. At times you may experience occasional "drop outs" especially at the extreme edges of the phone's range. Simply move closer to the base unit and this will disappear.
AUTOMATIC SECURITY CODING Your VTech
VT 191 1 phone is factory
set with
16.8
million possible security codes. This unique security code allows your handset and base to recognize each other, and minimizes
the possibility of another cordless
phone using your telephone line. OUT OF RANGE INDICATION
If
the handset is moved to a point where
the base and handset can no longer
communicate, the handset will make a quick series of beeps to signal Out of Range.
If the handset is active when taken out-of-range, it will beep twice a second and enter standby mode after 25 seconds if the link is not reestablished. If the handset is brought back within range, it will automatically re-link.
For out-of-range in standby mode, the handset will beep once and then at 15 second intervals, will display "CHANNEL SERACHING" on the
LCD,
and scan all channels in an
attempt to re-link with the base.
OUT OF RANGE WHEN PHONE IS ON If you are presently engaged in a phone conversation move closer to the base. If the base unit does not communicate with the handset within 25 seconds of losing contact, it will automatically hang up.
OUT OF RANGE WHEN PHONE IS OFF If the phone is OFF, the handset and base still monitor each other to make sure that they can communicate.
If
the handset is moved out of range, the handset will make a series of beeps, and will then display "CHANNEL SERACHING" on the LCD. At 15 second intervals the handset will scan all channels in an attempt to reestablish communication with the base. This process does not require user intervention; the handset will re-link with the base automatically once it is brought back within range. The unit will then be able to receive and place calls.
When the base unit is unplugged from the power supply, the handset will give the "Out of Range" warning beep. Plug the base in again and this will stop.
d'
TAKING ?CARE OF YOUR TEL­EPHONE. Your
VTqch VT 191 1 cordless telephone. contains sophisticated electronic parts, so it must be treated
with
care.
Avoid rouph treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
I
Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment.
For your own safety, use caution when using
elec ic appliances during storms.
*rw"
"-....
.
. . .
.
..--
-
-
.. . . . . .
Cleaning your telephone
.
'
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE
LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
If you have difficulty operating your phone, the suggestions below should solve the problem.
If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-624-5688. In Canada, call VTECH Electronics at 604-273-51
31.
THE PHONE DOESN'T WORK AT ALL.
Make sure the Power Cord is pugged
Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.
Make sure the batteries are properly charged. If the 'LOW BATTERY' message is shown, the battery pack needs charging.
NO
DIAL TONE. First check all the suggestions above.
If you still don't hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Call your local telephone company.
YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU'RE NEAR THE BASE UNIT.
Household appliances plugged into
the same circuit as the base unit
can sometimes cause interference.
Try moving the appliance or the
base unit to another outlet.
YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU'RE AWAY FROM THE BASE UNIT.
You may be out of range. Either move close to the base, or relocate the base unit. The layout of your home may be limiting the range. Try moving the base unit to another position.
THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.
Make sure you have the handset ringer activated. To set the ringer,
see "PROGRAMMING THE
RINGER" on page 20. Make sure the telephone line cord
is plugged firmly into the base unit and the telephone jack. Make sure
the power cord is plugged in.
You may be too far from the base unit.
You may have too many extension phones on your telephone line to allow all of them to ring. Try
unplugging some of the other phones.
YOU HEAR OTHER CALLS WHILE USING YOUR PHONE.
Disconnect your base unit from the
telephone jack, and plug in a
regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call
your local telephone company.
YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR BUTTONS WORK. Make sure the power cord is plugged In.
f
COMMON CURE FOR ELECTRONIC
EQUIPMENT
Electronics, like people, can sometimes get confused. If the unit does not seem to be
resp~nding normally, then try putting the handset in the cradle. If it does not sekm to respond after trying this a few times, do the following (in the order listed):
1.
Disconh.ect the power to the base.
2.
~isconbect the handset battery.
3. Wait a'few minutes.
4.
conne$ power to the base.
5. Connect the handset battery.
6.
Put the handset in the base.
LIMITED
WARRANTY
VTECH Communications warrants, to the original purchaser only, the material and workmanship of this product for ONE YEAR from the date of purchase. VTECH will repair or replace, at our option, this product without charge should it fail due
to a defect in material or workmanship within that time period. This warranty does not apply to loss or damage which is the result of accident,
misuse or negligence. All other warranties, expressed, implied, or statutory, including warranties of fitness for a particular purpose, are limited to the time period listed and are otherwise excluded from this warranty. VTECH may, at its option, void the warranty if unauthorized repairs are attempted. Additionally, WECH shall not be liable for any incidental or consequential damage or commercial loss, nor for any other loss or damages.
VTECH assumes no responsibility for products sent without prior Return Authorization.
To arrange for service, in or out of department at 1-800-624-5688; In 267-7377 for Return Authorization. Is required.
warranty, please call our Customer
Service
Canada, call VTECH Electronics at 1-800-
For warranty service, proof of purchase
FREQUENCY CONTROL Crystal Controlled Dual
PLL
Synthesizer TRANSMIT FREQUENCY
Handset
:
925.05 MHz to 927.75 MHz
(
All ten channels within this
range)
Base
:
902.3 MHz to 905.0 MHz (All ten channels within this range)
RECEIVE FREQUENCY Handset: 902.3 MHz to 905.0 MHz
(
All ten channels within this
range)
Base
:
925.05 MHz to 927.75MHz
(
All ten channels within this
range)
NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
SIZE Handset
:
19 x 6 x 3.5cm (L x W xT)
Maximum (Antenna ex­cluded)
Base
:
21.5 x 14.5 x 5cm (L x
W x T) Maximum (Antenna excluded)
WEIGHT
Handset
:
250 grams
Base
:
415 grams
POWER REQUIREMENTS Handset: Self-contained
nickel­cadmium rechargeable battery supply,
3.6V
nominal, 6OOmAh capacity.
Base: 9VDC
@
300mA
MEMORY Speed Dial:20 Memory locations, 20
digits per location.
CID
:
Alpha Numeric Display 50 Memory locations
SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE.
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