13
CARE & MAINTENANCE
1. Keep your V.Smile™ clean by wiping it with a slightly damp cloth. Never use
solvents or abrasives.
2. Keep the unit out of direct sunlight and away from direct source of heat.
3. Remove the batteries when not using it for an extended period of time.
4. Avoid dropping it.
NEVER try to dismantle it.
5. Always keep the
V.Smile™ away from water.
TROUBLESHOOTING
Please note that if you try to insert or remove a Smartridge™ without first turning
the unit OFF, you may experience a malfunction. If this happens, and the unit does
not respond to pressing the ON/OFF/RESTART buttons, disconnect the AC adaptor
from the main unit or remove the batteries. Then, reconnect the adaptor, or reinstall
the batteries. If the unit still does not respond, press the RESET button at the bottom
of the unit, using a pen.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we encourage you
to visit us online or contact our Consumer Services Department with any problems
and/or suggestions that you might have. A support representative will be happy to
assist you.
Before requesting support, please be ready to provide or include the information
below:
The name of your product or model number. (The model number is typically
located on the back or bottom of your product.)
The actual problem you are experiencing.
The actions you took right before the problem.
Internet: www.vtechkids.com
Phone:1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
OTHER INFO
DISCLAIMER AND LIMITATION OF LIABILITY
VTech
®
Electronics North America, L.L.C. and its suppliers assume no responsibility
for any damage or loss resulting from the use of this handbook.
VTech
®
Electronics
North America, L.L.C. and its supplies assume no responsibility for any loss or claims
by third parties that may arise through the use of this software.
VTech
®
Electronics
North America, L.L.C. and its suppliers assume no responsibility for any damage or
OTHER INFO/TROUBLESHOOTING/CARE & MAINTENANCE