VTech SN6147, SN1157, SN6147-2, SN6196, SN6196-2 User Manual

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Abridged user’s manual

w w w.v t e c h p h o n e s . c o m

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Models:

SN1157/SN1196/SN1197/ SN6146/SN6146-2/SN6147/ SN6147-2/SN6196/SN6196-2/ SN6197/SN6197-2

This Abridged user’s manual provides you with basic installation and operation instructions. A limited set of features are described in abbreviated form.

Please refer to the online Complete user’s manual for a full set of installation and operation instructions at www.vtechphones.com.

Before using the VTech product, please read Important safety instructions on pages 73-74 of this manual.

Compatible with Hearing Aid T-Coil

T

TIA-1083

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Register online to get an additional 3-month warranty! Visit www.vtechphones.com.

Registration

Register your product online for enhanced warranty support.

Product news

Learn about the latest VTech products.

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

SN1157

Telephone base

Corded handset

Telephone base power adapter

Quick start guide

Abridged user’s manual

Telephone line cord

Quick start guide

Abridged user’s manual

Parts checklist

SN1196/SN1197

Telephone base

Corded handset

Pendant

Pendant charger and

 

 

 

charger adapter

Pendant belt clip

Pendant lanyard

Telephone base power adapter

Quick start guide

Abridged user’s manual

Telephone line cord

Quick start guide

Abridged user’s manual

Parts checklist

SN6146/SN6146-2/SN6147/SN6147-2

Telephone base

Corded handset

Cordless handset

 

 

(1 for SN6146/SN6147)

 

 

(2 for SN6146-2/SN6147-2)

Handset charger and

Battery compartment cover

charger adapter

(1 for SN6146/SN6147)

(1 for SN6146/SN6147)

(2 for SN6146-2/SN6147-2)

(2 for SN6146-2/SN6147-2)

 

Battery

Telephone base

Telephone line cord

(1 for SN6146/SN6147)

power adapter

 

(2 for SN6146-2/SN6147-2)

 

 

 

 

 

 

 

 

 

 

Quick start guide

 

 

Abridged user’s manual

 

 

 

 

 

 

 

Quick start guide

Abridged user’s manual

Parts checklist

SN6196/SN6196-2/SN6197/SN6197-2

Telephone base

Corded handset

Pendant Cordless handset

 

 

(1 for SN6196/SN6197)

 

 

(2 for SN6196-2/SN6197-2)

Handset charger and

Pendant charger and Battery compartment cover

charger adapter

charger adapter

(1 for SN6196/SN6197)

(1 for SN6196/SN6197)

 

 

(2 for SN6196-2/SN6197-2)

(2 for SN6196-2/SN6197-2)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Battery

Pendant belt clip

Pendant lanyard

(1 for SN6196/SN6197)

 

 

 

 

(2 for SN6196-2/SN6197-2)

 

 

 

 

 

 

 

 

 

 

 

Quick start guide

 

Abridged user’s manual

 

 

 

 

 

Telephone base

Telephone

Quick start guide

Abridged user’s manual

power adapter

line cord

 

 

Table of contents

 

Getting started.......................

1

Telephone base installation........

1

Handset battery installation.........

2

Handset charger installation........

3

Pendant charger installation........

4

Pendant attachment....................

5

Telephone base backup

 

battery installation.....................

6

Handset battery charging............

7

Pendant battery charging............

7

Rewiring of telephone line for

 

cable/VoIP service users..........

8

Expand your telephone system...

9

Add and register a handset.........

9

Add and register a pendant.......

10

Deregister all devices................

11

Telephone base layout..............

12

Pendant layout..........................

15

Handset layout..........................

16

Telephone settings.............

18

Photo speed dial.......................

18

Using the menu.........................

20

Ringer volume...........................

20

Ringer tone................................

21

Set date and time......................

22

Voice Announce caller ID........

22

LCD language...........................

23

Talking digit...............................

23

Voicemail number.....................

23

Clear voicemail indicators.........

24

Rename base/handset..............

24

Key tone....................................

25

Use caller ID to automatically

 

set date and time....................

25

Home area code........................

26

Dial mode..................................

26

Quiet mode................................

27

Happy message........................

27

Voice command........................

28

Telephone operation...........

29

Make, answer and end a call....

29

Speakerphone...........................

30

Equalizer...................................

30

Audio Assist .............................

30

Volume control..........................

31

Mute..........................................

31

Call waiting................................

31

Temporary ringer silencing........

32

Redial........................................

32

Temporary tone dialing.............

32

Check voicemail........................

33

Chain dialing.............................

33

Transfer a call...........................

34

Find handset.............................

35

Multiple handset use...........

36

Join a call in progress...............

36

Intercom....................................

37

Phonebook...........................

39

Add a phonebook entry.............

39

Review phonebook entries........

39

Alphabetical search...................

39

Edit a phonebook entry.............

40

Delete a phonebook entry.........

40

Table of contents

Photo speed dial.................

41

Using the answering system

 

Store a photo speed dial entry...

41

and voicemail together...........

53

Edit a photo speed dial entry.....

41

Message capacity.....................

53

Delete a photo speed dial entry....

41

Call screening...........................

54

Dial a photo speed dial number....

42

Call intercept.............................

54

Caller ID

43

Temporarily turn off the

 

message alert tone.................

54

Missed call indicator..................

43

Message playback....................

55

Review the caller ID log............

43

Delete all old messages............

57

View dialing options..................

44

Record, play and delete

 

Save a caller ID log entry to

 

memos....................................

57

the phonebook........................

44

Remote access.........................

58

Reminder..............................

45

Voice command...................

59

About the reminder....................

45

About voice command...............

59

Add a reminder..........................

45

Use voice command..................

59

Review reminders.....................

46

Appendix

61

Answering system

 

 

Handset battery.........................

61

settings..............................

47

Pendant battery.........................

62

Answering system.....................

47

Troubleshooting........................

63

Announcement..........................

47

Important safety instructions.....

73

Record your own

 

Precautions for users of

 

announcement........................

47

implanted cardiac

 

Answer on/off............................

48

pacemakers............................

75

Call screening...........................

48

Operating range........................

75

Number of rings.........................

49

ECO mode................................

75

Remote access code.................

50

Maintenance..............................

76

Message alert tone....................

50

About cordless telephones........

77

Message recording time............

51

The RBRC® seal........................

78

Answering system

 

Limited warranty........................

79

 

FCC, ACTA and IC regulations

81

operation

52

Technical specifications

84

Answering system and

 

 

 

 

voicemail.................................

52

Index.....................................

85

Getting started

Telephone base installation

Telephone

Telephone

wall jack

line cord

 

If you have DSL high-speed Internet service, a DSL filter (not included) is required.

Plug it into the telephone wall jack.

Telephone line jack

Curly handset cord jack

Electrical outlet

not controlled by

a wall switch

Telephone base power adapter

Power cord jack

CAUTION:

If you subscribe to telephone service from a cable company or a VoIP service provider, plug the telephone line cord into the modem/router/terminal adapter provided by your cable/VoIP service provider. Contact your cable/VoIP service provider if you have any difficulties in installation.

Getting started

Handset battery installation

1.Plug the battery connector securely into the socket.

2.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.

3.Slide the battery compartment cover towards the center of the handset until it clicks into place.

Getting started

Handset charger installation

1. Install the charger as below.

Electrical outlet

not controlled by a wall switch

Handset charger power adapter

2.Place the handset in the handset charger to charge.

IMPORTANT:

Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

Make sure the installation procedures described above are properly done.

It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks

to work. Refer to Rewiring of telephone line for cable/VoIP service users on page 8 for more information.

Getting started

Pendant charger installation

1.Install the pendant charger as shown below.

2. Switch ON the pendant.

Electrical outlet not controlled by a wall switch

Pendant charger power adapter

3. Place the pendant in the pendant charger to charge.

Getting started

Pendant attachment

Pendant lanyard:

1.Pinch the end of the loop string into the slot on the top of the pendant.

2.Insert the long end of the lanyard into the loop string.

3.Fasten the loop string.

Pendant belt clip:

Put the pendant into the belt clip until it clicks in place.

When you use the pendant belt clip, remove the pendant lanyard if it is attached to the pendant.

Getting started

Telephone base backup battery installation

Install three AAA batteries (not provided) so that your telephone can still operate in the event of a power failure.

1.Press the large tab on the backup battery compartment cover. Then pull to open.

2.Place three AAA batteries into the compartment, matching the polarity engravings.

3.Replace the backup battery compartment cover. Push the large tab until it locks securely.

Getting started

Handset battery charging

Once you have installed the battery, the handset indicates the battery status. If necessary, place the handset in the handset charger to charge. The battery is fully charged after 11 hours of continuous charging.

Battery indicators

Battery status

Action

The screen is blank, or

The battery has no or

Charge without

displays Place in charger

very little charge. The

interruption (about

and

 

flashes.

handset cannot be used.

30 minutes).

 

 

 

 

 

 

 

The screen displays

The battery has enough

Charge without

Low battery and

 

 

charge to be used for a

interruption (about

flashes.

short time.

30 minutes).

The screen displays

The battery is charged.

To keep the battery

HANDSET X.

 

charged, place it in the

 

 

 

 

 

 

handset charger when

 

 

 

 

 

 

not in use.

Pendant battery charging

The pendant light indicates the battery status. If necessary, place the pendant in the pendant charger to charge. The battery is fully charged after 3 hours of continuous charging.

Battery indicators

Battery status

Action

The pendant light flashes red. You

The battery has

Charge without

hear “Pendant has low battery”

very little charge.

interruption.

when there is only 30 minutes talk

 

 

time left. You hear an alert tone

 

 

every one minute.

 

 

The pendant light is solid red.

The battery has

Charge without

 

enough charge to

interruption.

 

be used for a short

 

 

time.

 

The pendant light is

The battery is

To keep the battery

solid green.

charged.

charged, place it in

 

 

the pendant charger

 

 

when not in use.

Getting started

Rewiring of telephone line for cable/VoIP service users

If you have changed to cable/VoIP service through a modem/router/ terminal adapter to establish telephone connection, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a separate cable connecting from the main line to the modem installed in your home.

To allow all existing telephone jacks to work, rewiring of the telephone line (as indicated by the dotted line in the illustration below) may be needed. Rewiring requires professional installation (fees may apply). Contact your cable/VoIP service provider for more information.

OLD

Main landline

NEW

Main cable line

Conventional telephone line jack

Modem/Router/ Terminal adapter

Getting started

Expand your telephone system

Your telephone base can support up to 12 handsets/pendants. Each device must be registered to the telephone base before use.

You can add new handsets (SN6107, purchased separately) and new pendants (SN6166/SN6167, purchased separately) to your telephone base. Additional handsets are assigned numbers in the sequential order.

Add and register a handset

When first purchased, each expansion handset shows To register HS, see manual. The new handset should be charged without interruption for at least 30 minutes before registering it to the telephone base.

Make sure the handset is out of the handset charger and is put near the telephone base. Make sure the handset shows To register HS, see manual before you begin registration.

To register a handset:

1. Press MENU on the telephone base

when idle. 2. Scroll to Settings, then press SELECT.

3. Scroll to Registration, then press SELECT. The telephone base shows Registering...

Please wait.

4.Press QUIET# on the cordless handset. The handset shows Registering... Please wait.

Then HANDSET Registered appears on the cordless handset and the telephone base,

and both devices beep. The handset is now registered with the telephone base. It takes up

to 60 seconds to complete registration.

If registration fails, the telephone base

displays Registration failed. Start again from Step 1 above

Getting started

Add and register a pendant

When first purchased, charge the pendant in the pendant charger. You hear three beeps every 10 seconds when the pendant is not registered. The new pendant should be charged without interruption for at least

30 minutes before registering it to the telephone base.

Make sure the pendant is out of the pendant charger and turned on.

To register a pendant:

1. Press MENU on the telephone base when idle.

2. Scroll to Settings, then press SELECT.

3.Scroll to Registration, then press SELECT The telephone base shows Registering...

Please wait.

4. Put the pendant in the pendant charger.

The pendant status light flashes red and green to indicate the registration

is in progress. Then PENDANT Registered appears on the telephone

base, and both devices beep. The pendant is now registered with the

telephone base. It takes up to 60 seconds to complete registration.

5. If you have already set the photo speed dial keys 1 and 2, the telephone base

displays Copied Photo Speed Dial 1

to Pendant memory 1. Press NEXT, then the telephone base displays

Copied Photo Speed Dial 2 to Pendant memory 2. Then press OK.

-OR-

If you have not set the photo speed dial keys 1 and 2, see To set photo speed dial on page 18 to set them.

If registration fails, the telephone base displays Registration failed. Start again from Step 1 above.

10

Getting started

Deregister all devices

If you want to replace a device, or reassign the designated handset number of a registered handset, you must deregister all devices that are registered to the telephone base. Then register each device individually.

To make deregistration easier, read all of the instructions on this page before you begin.

To deregister all devices:

1.Press and hold FIND HS at the side of the telephone base for about 10 seconds until the telephone base shows Registering... Please wait followed by Deregister all devices?, then release FIND HS.

2.Immediately press YES or FIND HS.

3.All handsets show To register HS, see manual.The deregistration process takes about 10 seconds to complete.

To register the handset(s) or pendant(s) to the telephone base again, follow the registration instructions on pages 9-10.

You cannot deregister all devices if any system device is in use.

11

Getting started

Telephone base layout

Large tilt display

Move the top of the display forward or backward to adjust the angle of the screen for maximum visibility.

Incoming call light

• Flashes when there is an incoming call.

IN USE light

On when the phone is in use or the answering system is answering an incoming call.

• On when a device is being registered.

• Flashes when devices are being deregistered.

• Flashes when another telephone on the same

line is in use.

Softkeys (2)

• Select a menu item displayed above the key.

MENU

• Show the menu.

Photo speed dial keys (1-4)

• Set or dial a speed dial number when idle.

Dialing keys

• Enter numbers or characters.

• Answer an incoming call with the speakerphone.

SPEAKER

• Make, answer or end a call.

Switch between the corded handset and the base speakerphone during a call.

1

While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook.

Press and hold to set or dial your voicemail number.

12

Getting started

Telephone base layout

AUDIO ASSIST

Enhance the clarity and loudness of the caller’s voice during a call.

CANCEL

Cancel an operation, or back to the previous menu while in a menu.

Press and hold to return to idle mode while in a menu.

Press and hold to erase the missed call indicator when idle.

• Silence the base ringer temporarily while the phone is ringing.

• Scroll up while in menus or lists.

• Move the cursor to the right while entering or modifying names/numbers.

• Scroll down while in menus or lists.

• Move the cursor to the left while entering or modifying names or numbers.

REDIAL/PAUSE

Press repeatedly to view the last 10 numbers dialed.

Press and hold to insert a dialing pause while dialing or entering numbers.

MIC

• Microphone.

#

Press and hold to set and turn on the quiet mode, or turn it off.

Press repeatedly to display other dialing options when reviewing a caller ID log entry.

Switch to tone dialing during a call if you have pulse service.

Switch between upper case and lower case while entering characters.

13

Getting started

Telephone base layout

/REPEAT

Press once to repeat the playing message.

Press twice to play the previous message.

Move the cursor to the left while entering or modifying names or numbers.

X/DELETE

Delete the playing message/announcement/reminder.

Delete an individual entry while reviewing the redial

list/phonebook/caller ID log/reminder.

• Delete a character or digit while entering names or numbers.

FIND HS

• Page all handsets and pendants when idle.

/SKIP

• Skip to the next message during message playback.

• Move the cursor to the right while entering or modifying names or numbers.

ANS

• Turn the built-in answering system on/off.

• On when the answering system is turned on.

/PLAY/STOP

Start or stop message playback.

Flashes when there are new messages/memos in the answering system.

qVOL and pVOL

Adjust the listening volume during a call or message playback.

Adjust the base ringer volume while idle.

Slow down the message playback.

14

Getting started

Pendant layout

• Answer or end a call.

Pendant status light

• Stays solid red when the pendant is charging.

• Flashes red when the pendant is in low battery.

• Stays solid green when the pendant is fully charged.

• Flashes red and green when the base is paging the pendant.

Flashes quickly in red and green during pendant registration.

Flashes orange three times when the pendant is not registered.

Pendant light (ring around )

On steady when the pendant is in use.

Flashes quickly when there is an incoming call.

Flashes twice every three seconds when any other telephone system device is in use.

1

• Call photo speed dial 1.

VOL- and VOL+

• Adjust the listening volume during a call/message playback.

• Adjust the pendant ringer volume while in idle mode.

2

• Call photo speed dial 2.

ON and OFF switch

• Switch to turn the pendant on/off.

VOICE

• Press to use the voice command feature.

15

VTech SN6147, SN1157, SN6147-2, SN6196, SN6196-2 User Manual

Getting started

Handset layout

Incoming call light

Flashes when there is an incoming call/the base is paging the handset.

/

Review the phonebook when idle.

Scroll up while in menus or lists.

Move the cursor to the right while entering names or numbers.

CHARGE light

• On when the handset is charging.

REDIAL/PAUSE

Press repeatedly to view the last 10 numbers dialed.

Press and hold to insert a dialing pause while dialing or entering numbers.

/FLASH

Make or answer a call.

Answer an incoming call when you receive a call waiting alert during a call.

1

Press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook while reviewing a caller ID log entry.

Press and hold to set or dial your voicemail number.

Switch to tone dialing during a call if you have pulse service.

Switch between upper case and lower case while entering characters.

Make or answer a call.

Switch between the handset speakerphone and the handset earpiece during a call.

AUDIO ASSIST

Enhance the clarity and loudness of the caller’s voice during a call.

16

Getting started

Handset layout

CID/

Review the caller ID log when idle.

Scroll down while in menus or lists.

Move the cursor to the left while entering names or numbers.

MENU/SELECT

Show the menu.

Select an item or save an entry/setting while in a menu.

VOL+ and VOL-

Adjust the listening volume during a call or message playback.

Adjust the handset ringer volume while idle.

/CANCEL

• Hang up during a call.

Cancel an operation, or back up to the previous menu while in a menu.

Press and hold to return to idle mode while in a menu.

• Silence the handset ringer temporarily while the phone is ringing.

Press and hold to erase the missed call indicator when idle.

Dialing keys

• Enter numbers or characters.

• Answer an incoming call.

QUIET#

• Press repeatedly to display other dialing options when reviewing a caller ID log entry.

Press and hold to set and turn on the quiet mode, or turn it off.

MUTE/DELETE

• Mute the microphone during a call.

• Silence the handset ringer temporarily while the phone is ringing.

Delete an individual entry while reviewing the redial list/phonebook/caller ID log/reminder.

Delete a character or digit while entering names or numbers.

Delete the playing message/announcement.

17

Telephone settings

Photo speed dial

There are four photo speed dial keys on the telephone base. The photo speed dial keys 1 and 2 on the pendant correspond to the photo speed dial keys 1 and 2 on the telephone base respectively.

We recommend you store two contacts that you may need to call them more often or immediately to photo speed keys 1 and 2.

Pendant

Telephone base

To set photo speed dial (only applicable to models with a pendant):

If your product package includes a pendant, the telephone prompts you to set photo speed dial 1 and photo speed dial 2 when it is initially powered up.

1.When the telephone base displays Set Photo Speed Dial 1 and Pendant memory 1, press YES.

2.Enter the number, then press NEXT.

3.Enter the name, then press SAVE.

4.Press NEXT.

5.When the telephone base displays Set Photo Speed Dial 2 and Pendant memory 2, press YES.

6.Enter the number, then press NEXT.

7.Enter the name, then press SAVE.

8.Press OK.

9:48am

5/20

Set Photo

Speed Dial 1 and Pendant memory 1

NO YES

9:48am

5/20

Saved Photo

Speed Dial 1 and Pendant memory 1

NEXT

18

Telephone settings

To set and dial a photo speed dial:

1.Press on a desired photo speed dial key.

2.Enter the number, then press NEXT.

3.Enter the name, then press SAVE.

4.Press on the photo speed dial key to dial.

To add a photo:

You can add a desired photo into the photo speed dial compartment, or write the contact name on the photo speed dial card.

1.Flip open the photo speed dial compartment cover and take out the photo speed dial card.

2.Use the photo speed dial card as a tool to crop your desired photo.

19.5 mm

22.65 mm

9:48am

5/20

MEMORY 1 NUMBER

_

BACKSPACE NEXT

9:48am

5/20

MEMORY 1 NAME

_

BACKSPACE SAVE

Memory 1 saved

3.Put the cropped photo into the photo speed dial compartment. Then flip down the photo speed dial compartment cover.

19

Telephone settings

Using the menu

You can use the menu of the telephone base

or a cordless handset to change the telephone settings.

1. Press MENU when idle.

2. Press or until the screen displays the

desired feature menu.

3. Press SELECT on the cordless handset/ SELECT on the telephone base to enter

that menu.

• To return to the previous menu, press CANCEL on the cordless handset/CANCEL or BACK on the telephone base.

• To return to idle mode, press and hold CANCEL.

Ringer volume

Telephone base ringer volume:

• Press VOL or VOL when idle.

Handset ringer volume:

• Press VOL+ or VOL- when idle.

Pendant ringer volume:

• Press VOL+ or VOL- when idle

20

Telephone settings

Ringer tone

Cordless handset/telephone base ringer tone:

1.Press MENU when idle.

2.Scroll to Ringers, then press SELECT on the cordless handset/SELECT on the telephone base.

3.Scroll to Ringer tone, then press SELECT on the cordless handset/SELECT on the telephone base.

4.Scroll to sample each ringer tone.

5.Press SELECT on the cordless handset/ SELECT on the telephone base.

Pendant ringer tone:

9:48am 5/20

Caller ID log Reminder

Ringers

BACK SELECT

9:48am 5/20

RINGERS Ringer volume

Ringer tone

BACK SELECT

1.Press MENU when idle.

2.Scroll to Pendant, then press SELECT on the cordless handset/ SELECT on the telephone base.

3.Scroll to Pendant ringer, then press SELECT on the cordless handset/SELECT on the telephone base.

4.Scroll to sample each ringer tone.

5.Press SELECT on the cordless handset/SELECT on the telephone base.

21

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