VTech SN6147, SN1157, SN6147-2, SN6196, SN6196-2 User Manual
...
CareLine
Abridged user’s manual
™
w w w.v t e c h p h o n e s . c o m
Models:
SN1157/SN1196/SN1197/
SN6146/SN6146-2/SN6147/
SN6147-2/SN6196/SN6196-2/
SN6197/SN6197-2
This Abridged user’s manual provides you with basic installation
T
Compatible with
Hearing Aid T-Coil
TIA-1083
and operation instructions. A limited set of features are described
in abbreviated form.
Please refer to the online Complete user’s manual for a full set of
installation and operation instructions at www.vtechphones.com.
Before using the VTech product, please read Important safety
instructions on pages 73-74 of this manual.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR
efficiency guidelines.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of
the Telecommunications Industry Association. Used under license.
®
label indicating it meets the latest energy
Register online to get an additional 3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for enhanced warranty support.
Product news
Learn about the latest VTech products.
Parts checklist
Your telephone package contains the following items. Save your sales
receipt and original packaging in case it is necessary to ship your
telephone for warranty service.
SN1157
Telephone base Corded handset
Quick start guide
Telephone line cord Quick start guide Abridged user’s manual
Telephone base power adapter
Abridged user’s manual
Parts checklist
SN1196/SN1197
Telephone base Corded handset Pendant
Pendant belt clip Pendant lanyard Telephone base power adapter
Quick start guide
Telephone line cord Quick start guide Abridged user’s manual
Pendant charger and
charger adapter
Abridged user’s manual
Parts checklist
SN6146/SN6146-2/SN6147/SN6147-2
Telephone base Corded handset Cordless handset
(1 for SN6146/SN6147)
(2 for SN6146-2/SN6147-2)
Handset charger and
charger adapter
(1 for SN6146/SN6147)
(2 for SN6146-2/SN6147-2)
Battery
(1 for SN6146/SN6147)
(2 for SN6146-2/SN6147-2)
Quick start guide
Quick start guide Abridged user’s manual
Battery compartment cover
(1 for SN6146/SN6147)
(2 for SN6146-2/SN6147-2)
Telephone base
power adapter
Abridged user’s manual
Telephone line cord
Parts checklist
SN6196/SN6196-2/SN6197/SN6197-2
Telephone base Corded handset
Handset charger and
charger adapter
(1 for SN6196/SN6197)
(2 for SN6196-2/SN6197-2)
(1 for SN6196/SN6197)
(2 for SN6196-2/SN6197-2)
Pendant charger and
charger adapter
Pendant belt clip Pendant lanyardBattery
Pendant
Cordless handset
(1 for SN6196/SN6197)
(2 for SN6196-2/SN6197-2)
Battery compartment cover
(1 for SN6196/SN6197)
(2 for SN6196-2/SN6197-2)
Telephone base
power adapter
Telephone
line cord
Quick start guide
Quick start guide Abridged user’s manual
Abridged user’s manual
Table of contents
Getting started ...................... 1
Telephone base installation ........ 1
Handset battery installation ........ 2
Handset charger installation ....... 3
Pendant charger installation ....... 4
Pendant attachment ................... 5
Telephone base backup
battery installation .................... 6
Handset battery charging ........... 7
Pendant battery charging ........... 7
Rewiring of telephone line for
cable/VoIP service users ......... 8
Expand your telephone system .. 9
Add and register a handset ........ 9
Add and register a pendant ...... 10
Deregister all devices ............... 11
Telephone base layout ............. 12
Pendant layout.......................... 15
Handset layout.......................... 16
Telephone settings ............. 18
Photo speed dial ....................... 18
Using the menu ........................ 20
Ringer volume .......................... 20
Ringer tone ............................... 21
Set date and time ..................... 22
Voice Announce caller ID ........ 22
LCD language........................... 23
Talking digit .............................. 23
Voicemail number ..................... 23
Clear voicemail indicators......... 24
Rename base/handset ............. 24
Key tone ................................... 25
Use caller ID to automatically
set date and time ................... 25
Home area code ....................... 26
Dial mode ................................. 26
Quiet mode ............................... 27
Happy message........................ 27
Voice command ........................ 28
Telephone operation .......... 29
Make, answer and end a call .... 29
Speakerphone .......................... 30
Equalizer................................... 30
Audio Assist ............................. 30
Volume control.......................... 31
Mute.......................................... 31
Call waiting ............................... 31
Temporary ringer silencing ....... 32
Redial ....................................... 32
Temporary tone dialing ............. 32
Check voicemail ....................... 33
Chain dialing ............................. 33
Transfer a call ........................... 34
Find handset ............................. 35
Multiple handset use .......... 36
Join a call in progress ............... 36
Intercom.................................... 37
Phonebook .......................... 39
Add a phonebook entry ............ 39
Review phonebook entries ....... 39
Alphabetical search .................. 39
Edit a phonebook entry............. 40
Delete a phonebook entry ........ 40
Table of contents
Photo speed dial ................. 41
Store a photo speed dial entry ... 41
Edit a photo speed dial entry .... 41
Delete a photo speed dial entry ... 41
Dial a photo speed dial number ... 42
Caller ID ............................... 43
Missed call indicator ................. 43
Review the caller ID log ............ 43
View dialing options .................. 44
Save a caller ID log entry to
the phonebook ....................... 44
Reminder ............................. 45
About the reminder ................... 45
Add a reminder ......................... 45
Review reminders ..................... 46
Answering system
settings ............................. 47
Answering system .................... 47
Announcement ......................... 47
Record your own
announcement ....................... 47
Answer on/off............................ 48
Call screening ........................... 48
Number of rings ........................ 49
Remote access code ................ 50
Message alert tone ................... 50
Message recording time ........... 51
Answering system
operation ........................... 52
Answering system and
voicemail ................................ 52
Using the answering system
and voicemail together ........... 53
Message capacity ..................... 53
Call screening ........................... 54
Call intercept............................. 54
Temporarily turn off the
message alert tone ................ 54
Message playback .................... 55
Delete all old messages ........... 57
Record, play and delete
memos ................................... 57
Remote access ......................... 58
Voice command .................. 59
About voice command .............. 59
Use voice command ................. 59
Appendix ............................. 61
Handset battery ........................ 61
Pendant battery ........................ 62
Troubleshooting ........................ 63
Important safety instructions..... 73
Precautions for users of
implanted cardiac
pacemakers ........................... 75
Operating range........................ 75
ECO mode ................................ 75
Maintenance ............................. 76
About cordless telephones ....... 77
The RBRC® seal ....................... 78
Limited warranty ....................... 79
FCC, ACTA and IC regulations ... 81
Technical specifications............ 84
Index .................................... 85
Getting started
Telephone base installation
Telephone
wall jack
If you have DSL high-speed
Internet service, a DSL filter (not
included) is required.
Plug it into the telephone wall jack.
Telephone
line cord
Electrical outlet
not controlled by
a wall switch
Telephone base
power adapter
Telephone line jack
Power cord jack
Curly handset
cord jack
CAUTION:
If you subscribe to telephone service from a cable company or a VoIP service
provider, plug the telephone line cord into the modem/router/terminal adapter
provided by your cable/VoIP service provider. Contact your cable/VoIP service
provider if you have any difficulties in installation.
1
Getting started
Handset battery installation
Plug the battery connector
1. Place the battery with the label
securely into the socket.
2.
THIS SIDE UP facing up and
the wires inside the battery
compartment.
Slide the battery compartment cover towards the center of the
3.
handset until it clicks into place.
2
Getting started
Handset charger installation
Install the charger as below.1. Place the handset in the
2.
handset charger to charge.
Electrical outlet
not controlled
by a wall switch
Handset charger
power adapter
IMPORTANT:
Check for a dial tone by pressing . If you hear a dial tone, the installation
is successful.
If you do not hear a dial tone:
Make sure the installation procedures described above are properly done.
•
It may be a wiring problem. If you have changed your telephone service
•
to digital service from a cable company or a VoIP service provider, the
telephone line may need to be rewired to allow all existing telephone jacks
to work. Refer to Rewiring of telephone line for cable/VoIP service users
on page 8 for more information.
3
Getting started
Pendant charger installation
Install the pendant charger as
1. Switch ON the pendant.2.
shown below.
Electrical outlet not
controlled by a wall
switch
Pendant charger
power adapter
Place the pendant in the pendant charger to charge. 3.
4
Getting started
Pendant attachment
Pendant lanyard:
Pinch the end of the loop string into the slot on the top of the pendant.
1.
Insert the long end of the lanyard into the loop string.
2.
Fasten the loop string.
3.
Pendant belt clip:
Put the pendant into the belt clip until it clicks in place.
When you use the pendant belt clip, remove the pendant lanyard if it is
attached to the pendant.
5
Getting started
Telephone base backup battery installation
Install three AAA batteries (not provided) so that your telephone can still
operate in the event of a power failure.
Press the large tab on the backup battery compartment cover. Then
1.
pull to open.
Place three AAA batteries into
2. Replace the backup battery
the compartment, matching the
polarity engravings.
3.
compartment cover. Push the
large tab until it locks securely.
6
Getting started
Handset battery charging
Once you have installed the battery, the handset indicates the battery
status. If necessary, place the handset in the handset charger to charge.
The battery is fully charged after 11 hours of continuous charging.
Battery indicators Battery status Action
The screen is blank, or
displays Place in charger
and flashes.
The screen displays
Low battery and
flashes.
The screen displays
HANDSET X.
Pendant battery charging
The pendant light indicates the battery status. If necessary, place the
pendant in the pendant charger to charge. The battery is fully charged
after 3 hours of continuous charging.
The battery has no or
very little charge. The
handset cannot be used.
The battery has enough
charge to be used for a
short time.
The battery is charged. To keep the battery
Charge without
interruption (about
30 minutes).
Charge without
interruption (about
30 minutes).
charged, place it in the
handset charger when
not in use.
Battery indicators Battery status Action
The pendant light flashes red. You
hear “Pendant has low battery”
when there is only 30 minutes talk
time left. You hear an alert tone
every one minute.
The pendant light is solid red. The battery has
The pendant light is
solid green.
The battery has
very little charge.
enough charge to
be used for a short
time.
The battery is
charged.
7
Charge without
interruption.
Charge without
interruption.
To keep the battery
charged, place it in
the pendant charger
when not in use.
Getting started
Rewiring of telephone line for cable/VoIP service users
If you have changed to cable/VoIP service through a modem/router/
terminal adapter to establish telephone connection, the existing
telephone jacks in your home may no longer work. Your cable/VoIP
service provider uses a separate cable connecting from the main line
to the modem installed in your home.
To allow all existing telephone jacks to work, rewiring of the telephone
line (as indicated by the dotted line in the illustration below) may be
needed. Rewiring requires professional installation (fees may apply).
Contact your cable/VoIP service provider for more information.
Conventional
telephone line jack
OLD
Main
landline
NEW
Main
cable line
Modem/Router/
Terminal adapter
8
Getting started
Expand your telephone system
Your telephone base can support up to 12 handsets/pendants. Each
device must be registered to the telephone base before use.
You can add new handsets (SN6107, purchased separately) and
new pendants (SN6166/SN6167, purchased separately) to your
telephone base. Additional handsets are assigned numbers in the
sequential order.
Add and register a handset
When first purchased, each expansion handset shows To register HS,
see manual. The new handset should be charged without interruption
for at least 30 minutes before registering it to the telephone base.
Make sure the handset is out of the handset charger and is put near
the telephone base. Make sure the handset shows To register HS,
see manual before you begin registration.
To register a handset:
Press MENU on the telephone base
1.
when idle.
Scroll to Settings, then press SELECT.
2.
Scroll to Registration, then press SELECT.
3.
The telephone base shows Registering...
Please wait.
Press QUIET# on the cordless handset. The
4.
handset shows Registering... Please wait.
Then HANDSET Registered appears on the
cordless handset and the telephone base,
and both devices beep. The handset is now
registered with the telephone base. It takes up
to 60 seconds to complete registration.
If registration fails, the telephone base
displays Registration failed. Start again from Step 1 above.
9
Getting started
Add and register a pendant
When first purchased, charge the pendant in the pendant charger. You
hear three beeps every 10 seconds when the pendant is not registered.
The new pendant should be charged without interruption for at least
30 minutes before registering it to the telephone base.
Make sure the pendant is out of the pendant charger and turned on.
To register a pendant:
Press MENU on the telephone base
1.
when idle.
Scroll to Settings, then press SELECT.
2.
Scroll to Registration, then press SELECT.
3.
The telephone base shows Registering...
Please wait.
Put the pendant in the pendant charger.
4.
The pendant status light flashes red
and green to indicate the registration
is in progress. Then PENDANT
Registered appears on the telephone
base, and both devices beep. The
pendant is now registered with the
telephone base. It takes up to 60
seconds to complete registration.
If you have already set the photo speed
5.
dial keys 1 and 2, the telephone base
displays Copied Photo Speed Dial 1
to Pendant memory 1. Press NEXT,
then the telephone base displays
Copied Photo Speed Dial 2 to
Pendant memory 2. Then press OK.
-ORIf you have not set the photo speed dial keys 1 and 2, see To set
photo speed dial on page 18 to set them.
If registration fails, the telephone base displays Registration failed.
Start again from Step 1 above.
10
Getting started
Deregister all devices
If you want to replace a device, or reassign the designated handset
number of a registered handset, you must deregister all devices that are
registered to the telephone base. Then register each device individually.
To make deregistration easier, read all of the instructions on this page
before you begin.
To deregister all devices:
1.
Press and hold FIND HS at the side of the telephone base for about
10 seconds until the telephone base shows Registering... Please
wait followed by Deregister all devices?, then release FIND HS.
2.
Immediately press YES or FIND HS.
All handsets show To register HS, see manual.The deregistration
3.
process takes about 10 seconds to complete.
To register the handset(s) or pendant(s) to the telephone base again,
follow the registration instructions on pages 9-10.
You cannot deregister all devices if any system device is in use.
11
Getting started
Telephone base layout
Large tilt display
Move the top of the display forward or backward to
•
adjust the angle of the screen for maximum visibility.
Incoming call light
Flashes when there is an incoming call.
•
IN USE light
On when the phone is in use or the answering
•
system is answering an incoming call.
On when a device is being registered.
•
Flashes when devices are being deregistered.
•
Flashes when another telephone on the same
•
line is in use.
Softkeys (2)
Select a menu item displayed above the key.
•
MENU
Show the menu.
•
Photo speed dial keys (1-4)
Set or dial a speed dial number when idle.
•
Dialing keys
Enter numbers or characters.
•
Answer an incoming call with the speakerphone.
•
SPEAKER
Make, answer or end a call.
•
Switch between the corded handset and the
•
base speakerphone during a call.
1
While reviewing a caller ID log entry, press
•
repeatedly to add or remove 1 in front of the
telephone number before dialing or saving it in
the phonebook.
Press and hold to set or dial your voicemail
•
number.
12
Getting started
Telephone base layout
AUDIO ASSIST
Enhance the clarity and loudness of the caller’s
•
voice during a call.
CANCEL
Cancel an operation, or back to the previous menu
•
while in a menu.
Press and hold to return to idle mode while in a menu.
•
Press and hold to erase the missed call indicator
•
when idle.
Silence the base ringer temporarily while the
•
phone is ringing.
Scroll up while in menus or lists.
•
Move the cursor to the right while entering or
•
modifying names/numbers.
Scroll down while in menus or lists.
•
Move the cursor to the left while entering or
•
modifying names or numbers.
REDIAL/PAUSE
Press repeatedly to view the last 10 numbers dialed.
•
Press and hold to insert a dialing pause while
•
dialing or entering numbers.
MIC
Microphone.
•
#
Press and hold to set and turn on the quiet mode,
•
or turn it off.
Press repeatedly to display other dialing options
•
when reviewing a caller ID log entry.
Switch to tone dialing during a call if you have
•
pulse service.
Switch between upper case and lower case while
•
entering characters.
13
Getting started
Telephone base layout
•
•
•
X/DELETE
•
•
•
FIND HS
•
•
•
/REPEAT
Press once to repeat the playing message.
Press twice to play the previous message.
Move the cursor to the left while entering or
modifying names or numbers.
Delete the playing message/announcement/reminder.
Delete an individual entry while reviewing the redial
list/phonebook/caller ID log/reminder.
Delete a character or digit while entering names or
numbers.
Page all handsets and pendants when idle.
/SKIP
Skip to the next message during message playback.
Move the cursor to the right while entering or
modifying names or numbers.
ANS
Turn the built-in answering system on/off.
•
On when the answering system is turned on.
•
/PLAY/STOP
Start or stop message playback.
•
Flashes when there are new messages/memos in
•
the answering system.
qVOL and pVOL
Adjust the listening volume during a call or
•
message playback.
Adjust the base ringer volume while idle.
•
Slow down the message playback.
•
14
Getting started
Pendant layout
•
Pendant status light
•
•
•
•
•
•
Pendant light (ring around )
•
•
•
1
•
Answer or end a call.
Stays solid red when the pendant is charging.
Flashes red when the pendant is in low battery.
Stays solid green when the pendant is fully charged.
Flashes red and green when the base is paging the pendant.
Flashes quickly in red and green during pendant registration.
Flashes orange three times when the pendant is not registered.
On steady when the pendant is in use.
Flashes quickly when there is an incoming call.
Flashes twice every three seconds when any other
telephone system device is in use.
Call photo speed dial 1.
VOL- and VOL
Adjust the listening volume during a call/message playback.
•
Adjust the pendant ringer volume while in idle mode.
•
+
2
Call photo speed dial 2.
•
ON and OFF switch
Switch to turn the pendant on/off.
•
VOICE
Press to use the voice command feature.
•
15
Getting started
Handset layout
Incoming call light
Flashes when there is an incoming call/the base is
•
paging the handset.
/
Review the phonebook when idle.
•
Scroll up while in menus or lists.
•
Move the cursor to the right while entering names
•
or numbers.
CHARGE light
On when the handset is charging.
•
REDIAL/PAUSE
Press repeatedly to view the last 10 numbers dialed.
•
Press and hold to insert a dialing pause while dialing
•
or entering numbers.
/FLASH
Make or answer a call.
•
Answer an incoming call when you receive a call
•
waiting alert during a call.
1
Press repeatedly to add or remove 1 in front of the
•
telephone number before dialing or saving it in the
phonebook while reviewing a caller ID log entry.
Press and hold to set or dial your voicemail number.
•
Switch to tone dialing during a call if you have pulse
•
service.
Switch between upper case and lower case while
•
entering characters.
Make or answer a call.
•
Switch between the handset speakerphone and the
•
handset earpiece during a call.
AUDIO ASSIST
Enhance the clarity and loudness of the caller’s voice
•
during a call.
16
Getting started
Handset layout
CID/
Review the caller ID log when idle.
•
Scroll down while in menus or lists.
•
Move the cursor to the left while entering names or
•
numbers.
MENU/SELECT
Show the menu.
•
Select an item or save an entry/setting while in a menu.
•
VOL+ and VOL-
Adjust the listening volume during a call or message
•
playback.
Adjust the handset ringer volume while idle.
•
/CANCEL
Hang up during a call.
•
Cancel an operation, or back up to the previous menu
•
while in a menu.
Press and hold to return to idle mode while in a menu.
•
Silence the handset ringer temporarily while the
•
phone is ringing.
Press and hold to erase the missed call indicator when idle.
•
Dialing keys
Enter numbers or characters.
•
Answer an incoming call.
•
QUIET
•
•
#
Press repeatedly to display other dialing options
when reviewing a caller ID log entry.
Press and hold to set and turn on the quiet mode, or
turn it off.
MUTE/DELETE
Mute the microphone during a call.
•
Silence the handset ringer temporarily while the
•
phone is ringing.
Delete an individual entry while reviewing the redial
•
list/phonebook/caller ID log/reminder.
Delete a character or digit while entering names or
•
numbers.
Delete the playing message/announcement.
•
17
Telephone settings
Photo speed dial
There are four photo speed dial keys on the telephone base. The photo
speed dial keys 1 and 2 on the pendant correspond to the photo speed
dial keys 1 and 2 on the telephone base respectively.
We recommend you store two contacts that you may need to call them
more often or immediately to photo speed keys 1 and 2.
Pendant
Telephone base
To set photo speed dial (only applicable to models with a
pendant):
If your product package includes a pendant, the telephone prompts you to
set photo speed dial 1 and photo speed dial 2 when it is initially powered up.
When the telephone base displays Set Photo
1.
Speed Dial 1 and Pendant memory 1,
press YES.
Enter the number, then press NEXT.
2.
Enter the name, then press SAVE.
3.
Press NEXT.
4.
When the telephone base displays Set Photo
5.
Speed Dial 2 and Pendant memory 2,
press YES.
Enter the number, then press NEXT.
6.
Enter the name, then press SAVE.
7.
Press OK.
8.
18
9:48am 5/20
Set Photo
Speed Dial 1 and
Pendant memory 1
NO
9:48am 5/20
Saved Photo
Speed Dial 1 and
Pendant memory 1
YES
NEXT
Telephone settings
To set and dial a photo speed dial:
Press on a desired photo speed dial key.
1.
Enter the number, then press NEXT.
2.
Enter the name, then press SAVE.
3.
Press on the photo speed dial key to dial.
4.
To add a photo:
You can add a desired photo into the photo
speed dial compartment, or write the contact
name on the photo speed dial card.
Flip open the photo speed dial compartment
1.
cover and take out the photo speed dial card.
Use the photo speed dial card as a tool to
2.
crop your desired photo.
19.5 mm
9:48am 5/20
MEMORY 1 NUMBER
BACKSPACE
9:48am 5/20
MEMORY 1 NAME
_
BACKSPACE
Memory 1 saved
NEXT
SAVE
_
22.65 mm
Put the cropped photo into the photo speed dial compartment. Then
3.
flip down the photo speed dial compartment cover.
19
Telephone settings
Using the menu
You can use the menu of the telephone base
or a cordless handset to change the
telephone settings.
Press MENU when idle.
1.
Press or until the screen displays the
2.
desired feature menu.
Press SELECT on the cordless handset/
3.
SELECT on the telephone base to enter
that menu.
To return to the previous menu, press
•
CANCEL on the cordless handset/CANCEL
or BACK on the telephone base.
To return to idle mode, press and hold CANCEL.
•
Ringer volume
Telephone base ringer volume:
Press VOL or VOL when idle.
•
Handset ringer volume:
Press VOL+ or VOL- when idle.
•
Pendant ringer volume:
Press VOL+ or VOL- when idle
•
20
Telephone settings
Ringer tone
Cordless handset/telephone base ringer tone:
Press MENU when idle.
1.
Scroll to Ringers, then press SELECT
2.
on the cordless handset/SELECT on the
telephone base.
Scroll to Ringer tone, then press SELECT
3.
on the cordless handset/SELECT on the
telephone base.
Scroll to sample each ringer tone.
4.
Press SELECT on the cordless handset/
5.
SELECT on the telephone base.
Pendant ringer tone:
Press MENU when idle.
1.
Scroll to Pendant, then press SELECT on the cordless handset/
2.
SELECT on the telephone base.
Scroll to Pendant ringer, then press SELECT on the cordless
3.
handset/SELECT on the telephone base.
Scroll to sample each ringer tone.
4.
Press SELECT on the cordless handset/SELECT on the
5.
telephone base.
9:48am 5/20
Caller ID log
Reminder
Ringers
BACK
9:48am 5/20
RINGERS
Ringer volume
Ringer tone
BACK
SELECT
SELECT
21
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