Vtech SN5127 User Manual

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Amplified Cordless Answering System with

Big Buttons and Display

BC

Quick start guide

Congratulations

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions.

This quick start guide provides you with basic installation and use instructions. A limited set of features are described in abbreviated form. Please refer to the online user’s manual for a full set of installation and operation instructions at www.vtechphones.com.

Compatible with Hearing Aid T-Coil

T

TIA-1083

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

Table of contents

What’s in the box Connect and install

Connect the telephone base Install the battery

Charge the battery Battery backup mode

Mount the telephone base (optional)

Setup

Date and time

Voice guide to set Smart call blocker

Voice guide to set answering system

SOS emergency call

Photo speed dial

		LCD language	23
	1	Talking digits	24
		Key tone	25
	2
		Caller ID announce on/off	26
	2
		Use caller ID to automatically
	3
		set date and time	27
	4
		Voicemail number	28
	5
		Clear voicemail indicator	29
	6	Home area code	30
		Dial mode	31
	8
		Alarm reminder and melody	32
	8
		Operate	35
	10	Display	35
		Make a call	36
	12	Answer a call	36
		End a call	37
	13
		Speakerphone	37
	19

Volume	37
Make SOS emergency call	38
Temporary ringer silencing	39
Call waiting	39
Redial	40
Photo/memory speed dial	40
Temporary tone dialing	41
Audio Assist®	41
Equalizer	42
Find handset	42
Join a call in progress	43
Intercom	44
Call transfer using Intercom	46
Phonebook	48
Add a phonebook entry	48
Review phonebook entry	50
Dial a phonebook entry	51

Delete a phonebook entry	51
Save a redial entry to the
phonebook	52
Edit a phonebook entry	53
Caller ID	54
Review caller ID log entry	54
Save a caller ID log entry to
the phonebook	55
Dial a caller ID log entry	56
Delete a caller ID log entry	56
Smart call blocker*	57
Call categories	58
Set Smart call blocker on/off	60
Set welcome calls	61
Set unwelcome calls	65
Control calls without
numbers	67

Control uncategorized calls Screen calls without numbers

Screen uncategorized calls Add a screened number to the allow list or block list Option while on a call

Answering system

About the built-in answering system and voicemail service Built-in answering system VS Voicemail service

Turn the built-in answering system on or off

Set number of rings

Message playback

Skip a message

Repeat the playing message

	68	Play the previous message	80
		Delete a message	80
	69	Delete all messages	81
	70	Remote access	82
	71	Set remote access code	83
		Additional devices	84
	71	Add and register expansion
	72	handset	84
	72	Add and register
		photo speed dial handset	85
	72	Device setup	86
		Audio doorbell	88
	74	Test device signal strength	100
		Device monitoring	102
	76	Limited warranty	103
	78
		Technical specifications	105
	79
	79

What’s in the box

Important

Quick start guide Introducing safety instructions

Smart call blocker

1

Connect and install

Connect the telephone base

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you connect a DSL filter (not included) to the telephone wall jack.

2	3

1

2

Install the battery

1

2

•Use only the rechargeable batteries provided or replacement batteries (model BT205662).

•Do not use other alkaline, manganese or Ni-Cd batteries, nor other non-rechargeable batteries for operating the cordless handset. They may cause failure or malfunction of the handset or the telephone system.

•Charge the batteries provided with this product only in accordance with the instructions and limitations specified in this quick start guide.

•If the handset will not be used for a long time, disconnect and remove the batteries to prevent possible leakage.

install and Connect .1

3

Connect and install

Charge the battery

12 hrs

4

Battery backup mode

When there is a power failure, the handset displays Put HS on base to power base and Out of range OR No pwr at base alternately. Put the charged handset in the telephone base to back up the telephone base power for some basic phone operations for a short period of time. During this period, you cannot use the answering system.

When the handset is put in the telephone base, it displays

Powering base... Don’t pick up.

You may use the handset for making or answering calls via the handset speakerphone, but do not pick up the handset while

using it.

Put HS on base to power base

Powering base...

Don’t pick up

If you have more than one handset, all handsets display Pwr outage mode after entering the battery backup mode. At this time, use other handsets for some basic phone operations.

install and Connect .1

5

Connect and install

Mount the telephone base (optional)

1

2

B

A

6

3

4

install and Connect .1

7

Setup

Date and time

After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time, and to configure the Smart call blocker and answering system through the voice guides.

Follow the steps below to set the date and time. For example, if the date is 31 December, 2018, and the time is 10:59 PM:

	MM/DD/YY		MM/DD/YY		HH:MM
01/01/18		12/31/18		12:00		AM

When the
handset prompts	1	2	3
you to set the
date and time...
	Enter the month (MM),	Press SELECT.	Enter the hour (HH) and
	day (DD), and year (YY).		minute (MM).
		8

		HH:MM				HH:MM
		10:59 AM				10:59 PM

4

Press any number key to toggle between AM and PM.

5

Press SELECT to save.

Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.

If you subscribe		When the handset is not in use:
to caller ID	- OR -	1.	Press MENU.
service, the		2.	Press or to scroll to
day, month and			Set date/time.
time are set
		3.	Press SELECT, and then
automatically

	with each	follow the Date and time
		steps to set the date and
	incoming call.
		time.
		9

Ringers

>Set date/time

Setup .2

Setup

Voice guide to set Smart call blocker

After the date and time setting is done or skipped, the cordless handset then prompts if you want to set Smart call blocker. For more details on Smart call blocker, see page 57.

You can follow the voice guide to set your telephone system to allow or to screen all incoming calls, or to screen calls that do not display a phone number.

			Voice guide set	“Hello! This voice guide will assist you with
				the basic setup of Smart call blocker...“
	When the		Smart call blk?
	handset
	prompts you			Listen to the
	to set Smart
				instructions and
	call blocker via	1	2
				then choose one
	voice guide...
				of the options.

Press SELECT.

10

On the cordless handset:

Press 1 if you want to screen calls with telephone numbers that are not saved in your Phonebook, Allow list or Star name list;

Press 2 if you only want to screen calls that do not display a phone number; or

Press 3 if you do not want to screen calls, and want to allow all incoming calls to get through.

•If you select option 1 to screen calls, we recommend that

you add the phone numbers of your family members and friends, and desired businesses to your Phonebook (see page 48 or Allow list (see page

61), or add their names to the Star name list (see page 62). This will avoid Smart call blocker to screen their calls.

•Read the Introducing Smart call blocker leaflet provided in your package to learn how to set up your Smart call blocker.

Setup .2

11

Setup

Voice guide to set answering system

After the Smart call blocker setting is done or skipped, the handset will then prompt if you want to set up the answering system.

This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.

	When the		Voice guide to
			set up Ans sys?
	handset prompts
	you to set up
	the answering
	system via voice	1	2
	guide...

Press SELECT.

“This voice guide will assist you with the basic setup of your answering system.“

Set up your answering system by inputting

the designated numbers as instructed in the voice guide.

12

SOS emergency call

The AUDIO ASSIST/SOS button on the cordless handset can function as SOS emergency button. It lets you quickly page other system devices and call the preset external numbers for help in an emergency.

You can preset up to five SOS numbers.

If you have purchased and registered a Wearable home SOS pendant (SN7022) to your telephone system, the SOS pendant will function as same as the SOS emergency button of the cordless handset.

Setup .2

•To ensure proper operation, the telephone system must be installed according to the installation instructions on page 2 to page 4. To verify that the telephone system is operating

properly and can successfully make emergency calls to the preset numbers, the telephone system must be tested immediately after installation, and periodically thereafter, according to the setup instructions on page 15 to page 18, and the operations on page 38.

•The telephone system cannot make an emergency call when other equipment (telephone, answering system, computer modem, etc.) connected to the same phone line is in use.

•Do not solely rely on the SOS button on the cordless handset, or the Wearable home SOS pendant (SN7022, purchased separately), for getting help in case of emergency. The functionality of the SOS emergency call is dependent on the phone settings and network availability.

•We recommend you set all five SOS numbers to maximize the possibility of receiving response from others when you make an emergency call.

13

Setup

How does SOS emergency call work?

•To make an emergency call, press and hold AUDIO ASSIST/SOS on the right side of the cordless handset for three seconds. The telephone base announces “Emergency mode is activated“. The handset then pages all system devices. All devices ring an alert tone and the handset screen shows SOS mode for 20 seconds. After that, the telephone then calls the preset SOS numbers in sequence until the call is answered.

-- The telephone enables internal SOS alert by default. When this feature is enabled, the telephone pages all system devices before calling the preset SOS numbers.

-- If you disable internal SOS alert (see page 16), the telephone calls the preset SOS numbers directly when you press and hold AUDIO ASSIST/SOS on the cordless handset.

•When the SOS call to the preset external number is answered, the call receiver hears an SOS message. You can record your own message or use the default message (see page 17).

•The SOS message played by the telephone asks the SOS call receiver to respond by pressing a number key. After the call receiver presses a number key, you can then talk to the call receiver with your handset.

•When the SOS emergency call is answered by answering machine or voicemail, the call will be terminated after 60 seconds. The telephone then dials the next SOS number in sequence.

•When none of the preset SOS numbers answer, the telephone re-calls the preset SOS numbers in sequence until the call is answered. The telephone will call all the preset SOS numbers for 3 times before aborting the operation when none of the calls are answered.

14

Set SOS emergency numbers

			SOS 1
HANDSET		Direct memory	Call internal
		>Set SOS	>SOS number
	ANS ON		4
10:15PM	12/25
1	2	3	Scroll to select SOS 1,
			SOS 2, SOS 3, SOS 4, or
			SOS 5, and then press
			SELECT.
	SOS 1	NUMBER:	MAME:
>Add		595-9511_	Chris_

Setup .2

5

Press select again to add an emergency number.

6	7
Enter the number.	Enter the name.
Then, press SELECT.	Then, press SELECT.

15

Setup

Enable or disable internal SOS alert

Internal SOS alert is enabled by default.

When you press and hold AUDIO ASSIST/SOS to make an emergency call, the telephone pages all registered system devices for 20 seconds. After that, the telephone then calls the five preset SOS numbers in sequence, until the call is answered.

You can disable this setting to allow you to make emergency calls directly to the preset SOS numbers.

1	Press MENU on the handset when it is not in use.
	Direct memory	>Call internal	CALL INTERNAL
	>Set SOS	SOS number	>Enable

2

Scroll to Set SOS, and then press SELECT.

3			4
	Press to select		Scroll to select Enable or
	Call internal.		Disable, and then press SELECT.
16

Record SOS message

When you make an emergency call with the AUDIO ASSIST/SOS button on the cordless handset, the SOS message is played to the call receiver after he/she picks up. The default SOS message is “This is an emergency call. Please press any number key to start the conversation.” You can record your own message using the cordless handset.

1	Press MENU on the handset when it is not in use.

Direct memory	SOS	number	>Record annc
>Set SOS	>SOS	message	Play annc

“Record after the tone. Press STOP when you are done.“

RECORD SOS 5-STOP

Setup .2

2			3			4			5		Speak toward the
											cordless handset
Scroll to Set SOS, and			Scroll to SOS message,			Press SELECT to select					to record your
											message. Press 5
then press SELECT.			and then press SELECT.			Record annc.
											when done.

Make sure your recorded SOS message includes your name, your SOS message, and a request to the far-end caller on pressing any number key to start a conversation.

17

Setup

Play or reset SOS message

1	Press MENU on the handset when it is not in use.

Direct memory	SOS	number	Play annc
>Set SOS	>SOS	message	>Reset annc

2			3
Scroll to Set SOS, and			Scroll to SOS message,
then press SELECT.			and then press SELECT.

4

Scroll to select Play annc or Reset annc, and then press SELECT. If you select Reset annc, press SELECT twice.

18

Photo speed dial

There are four photo speed dial memory keys 1 to 4 on the telephone base, and four direct memory keys M1 to M4 on the cordless handset.

You can store the telephone numbers you wish to quick dial to the photo speed dial keys. When you set the four photo speed dial keys 1, 2, 3 and 4 on the telephone base, the same numbers will also automatically set in the M1, M2, M3 and M4 keys on the cordless handset.

•We recommend you store at least two contacts that you may need to call them more often or immediately to photo speed dial keys 1 and 2.

Setup .2

19

Setup

Photo speed dial

Store a photo speed dial entry:

1	Press MENU when the handset is not in use.

Intercom	M1	M1
>Direct memory		>Add

2			3			4
Scroll to Direct memory,			Scroll to select M1, M2,			Press SELECT again to add
and then press SELECT.			M3,or M4, and then press			the speed dial number.
			SELECT.
			20

Setup .2

NUMBER:	NAME:
595-9511_	Chris_

• To store another photo speed dial entry, repeat the steps.

5	6
Enter the phone number,	Enter the name, and then
and then press SELECT.	press SELECT to save.

21

Setup

Photo speed dial

Insert photos for speed dial keys:

You can insert photos into the photo speed dial compartments, or write the contact names on cards and insert them into the compartments.

The telephone base is shipped with protective stickers covering the photo speed dial compartments. Remove the protective sticker before use.

1.Remove the photo speed dial compartment cover.

2.Crop your desired photo into the size specified on the right, and then insert it into the photo speed dial compartment. Then, insert the photo speed dial compartment cover back to the compartment.

2	2.
	4m	m

22.5mm

22

LCD language

You can select your handset’s display language (English, French or Spanish).

1	Press MENU when the handset is not in use.

Set date/time

>LCD language

LCD LANGUAGE

Set

English as

>Settings

Voicemail #

>English

LCD

language?

2	3	4	5
Scroll to Settings, and	Press SELECT to select	Scroll to highlight	Press SELECT to
then press SELECT.	LCD language.	English, Français or	confirm.
		Español, and then
		press SELECT.

Setup .2

23

Setup

Talking digits

You can choose whether the digits are to be announced whenever you press the number keys.

1	Press MENU when the handset is not in use.

Reminder	TALKING DIGITS
>Talking digits	>On

2			3
Scroll to Talking digits,			Scroll to select On or Off,
and then press SELECT.			and then press SELECT.
			24

Key tone

The cordless handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys.

1	Press MENU when the handset is not in use.

Set date/time	Clr	voicemail	KEY TONE	KEY TONE
>Settings	>Key	tone		Off

2			3
Scroll to Settings,			Scroll to Key tone,
and then press			and then press
SELECT.			SELECT.

4

Scroll to select the desired volume or select OFF.

5

Press SELECT to confirm.

Setup .2

25