Vtech SN5127 User Manual

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Ampliﬁed Cordless Answering System with Big Buttons and Display

Quick start guide

Congratulations

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions.

This quick start guide provides you with basic installation and use instructions. A limited set of features are described in abbreviated form. Please refer to the online user’s manual for a full set of installation and operation instructions at www.vtechphones.com.

Compatible with

Hearing Aid T-Coil

TIA-1083

Telephones identiﬁed with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efﬁciency guidelines.

Table of contents

LCD language 23

What’s in the box 1 Connect and install 2

Connect the telephone base 2 Install the battery 3 Charge the battery 4 Battery backup mode 5 Mount the telephone base

(optional) 6

Setup 8

Date and time 8 Voice guide to set Smart call

blocker 10 Voice guide to set answering

system 12 SOS emergency call 13 Photo speed dial 19

Talking digits 24 Key tone 25 Caller ID announce on/off 26 Use caller ID to automatically

set date and time 27 Voicemail number 28 Clear voicemail indicator 29 Home area code 30 Dial mode 31 Alarm reminder and melody 32

Operate 35

Display 35 Make a call 36 Answer a call 36 End a call 37 Speakerphone 37

Volume 37

Delete a phonebook entry 51 Make SOS emergency call 38 Temporary ringer silencing 39 Call waiting 39 Redial 40 Photo/memory speed dial 40 Temporary tone dialing 41 Audio Assist® 41 Equalizer 42 Find handset 42 Join a call in progress 43 Intercom 44 Call transfer using Intercom 46

Phonebook 48

Add a phonebook entry 48

Save a redial entry to the

phonebook 52

Edit a phonebook entry 53

Caller ID 54

Review caller ID log entry 54

Save a caller ID log entry to

the phonebook 55

Dial a caller ID log entry 56

Delete a caller ID log entry 56

Smart call blocker* 57

Call categories 58

Set Smart call blocker on/off 60

Set welcome calls 61

Set unwelcome calls 65 Review phonebook entry 50

Dial a phonebook entry 51

Control calls without

numbers 67

Control uncategorized calls 68

Play the previous message 80

Screen calls without numbers 69

Screen uncategorized calls 70 Add a screened number to

the allow list or block list 71 Option while on a call 71

Answering system 72

About the built-in answering system and voicemail service 72

Built-in answering system VS Voicemail service 72

Turn the built-in answering system on or off 74

Set number of rings 76 Message playback 78 Skip a message 79

Delete a message 80 Delete all messages 81 Remote access 82 Set remote access code 83

Additional devices 84

Add and register expansion handset 84

Add and register photo speed dial handset 85

Device setup 86 Audio doorbell 88 Test device signal strength 100 Device monitoring 102

Limited warranty 103 Technical speciﬁcations 105

Repeat the playing message 79

What’s in the box

Quick start guide Introducing

Smart call blocker

Important

safety

instructions

Connect and install

Connect the telephone base

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you connect a DSL ﬁlter (not included) to the telephone wall jack.

Install the battery

1. Connect and install

• Use only the rechargeable batteries provided or replacement batteries (model BT205662).

• Do not use other alkaline, manganese or Ni-Cd batteries, nor other non-rechargeable batteries for operating the cordless handset. They may cause failure or malfunction of the handset or the telephone system.

• Charge the batteries provided with this product only in accordance with the instructions and limitations speciﬁed in this quick start guide.

• If the handset will not be used for a long time, disconnect and remove the batteries to prevent possible leakage.

Connect and install

Charge the battery

12 hrs

Battery backup mode

1. Connect and install

When there is a power failure, the handset displays Put HS on base to power base and Out of range OR No pwr at base

Put HS on base

to power base

alternately. Put the charged handset in the telephone base to back up the telephone base power for some basic phone operations for a short period of time. During this period, you cannot use the answering system.

When the handset is put in the telephone base, it displays Powering base... Don’t pick up.

Powering base...

Don’t pick up

You may use the handset for making or answering calls via the handset speakerphone, but do not pick up the handset while

using it.

If you have more than one handset, all handsets display Pwr outage mode after entering the battery backup mode. At this time, use other handsets for some basic phone operations.

Connect and install

Mount the telephone base (optional)

1. Connect and install

Setup

Date and time

After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time, and to conﬁgure the Smart call blocker and answering system through the voice guides.

Follow the steps below to set the date and time. For example, if the date is 31 December, 2018, and the time is 10:59 PM:

When the handset prompts you to set the date and time...

MM/DD/YY 01/01/18

Enter the month (MM), day (DD), and year (YY).

Press SELECT.

MM/DD/YY 12/31/18

HH:MM

12:00 AM

Enter the hour (HH) and minute (MM).

HH:MM

10:59 AM

Press any number key to toggle between AM and PM.

HH:MM

10:59 PM

Press SELECT to save.

2. Setup

Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.

If you subscribe to caller ID service, the day, month and

- OR -

When the handset is not in use:

1. Press MENU.

2. Press or to scroll to Set date/time.

Ringers >Set date/time

time are set

3. Press SELECT, and then

automatically

follow the Date and time

with each

steps to set the date and

incoming call.

time.

Setup

Voice guide to set Smart call blocker

After the date and time setting is done or skipped, the cordless handset then prompts if you want to set Smart call blocker. For more details on Smart call blocker, see page 57.

You can follow the voice guide to set your telephone system to allow or to screen all incoming calls, or to screen calls that do not display a phone number.

When the handset prompts you to set Smart call blocker via voice guide...

Voice guide set Smart call blk?

Press SELECT.

“Hello! This voice guide will assist you with the basic setup of Smart call blocker...“

Listen to the instructions and then choose one of the options.

On the cordless handset:

2. Setup

Press 1 if you want to screen calls with telephone numbers that are not saved in your Phonebook, Allow list or Star name list;

Press 2 if you only want to screen calls that do not display a phone number; or

Press 3 if you do not want to screen calls, and want to allow all incoming calls to get through.

• Read the Introducing Smart call blocker leaﬂet provided in your package to learn how to set up your Smart call blocker.

• If you select option 1 to screen calls, we recommend that you add the phone numbers of your family members and friends, and desired businesses to your Phonebook (see page 48 or Allow list (see page

61), or add their names to the Star name list (see page

62). This will avoid Smart call blocker to screen their calls.

Setup

Voice guide to set answering system

After the Smart call blocker setting is done or skipped, the handset will then prompt if you want to set up the answering system.

This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.

When the handset prompts you to set up the answering system via voice guide...

Voice guide to

set up Ans sys?

Press SELECT.

“This voice guide will assist you with the basic setup of your answering system.“

Set up your answering system by inputting the designated numbers as instructed in the voice guide.

SOS emergency call

The AUDIO ASSIST/SOS button on the cordless handset can function as SOS emergency button. It lets you quickly page other system devices and call the preset external numbers for help in an emergency.

You can preset up to ﬁve SOS numbers. If you have purchased and registered a Wearable home SOS pendant

(SN7022) to your telephone system, the SOS pendant will function as same as the SOS emergency button of the cordless handset.

• To ensure proper operation, the telephone system must be installed according to the installation instructions on page 2 to page 4. To verify that the telephone system is operating properly and can successfully make emergency calls to the preset numbers, the telephone system must be tested immediately after installation, and periodically thereafter, according to the setup instructions on page 15 to page 18, and the operations on page 38.

• The telephone system cannot make an emergency call when other equipment (telephone, answering system, computer modem, etc.) connected to the same phone line is in use.

• Do not solely rely on the SOS button on the cordless handset, or the Wearable home SOS pendant (SN7022, purchased separately), for getting help in case of emergency. The functionality

of the SOS emergency call is dependent on the phone settings and network availability.

2. Setup

• We recommend you set all ﬁve SOS numbers to maximize the possibility of receiving response from others when you make an emergency call.

Setup

How does SOS emergency call work?

• To make an emergency call, press and hold AUDIO ASSIST/SOS on the right side of the

cordless handset for three seconds. The telephone base announces “Emergency mode is activated“. The handset then pages all system devices. All devices ring an alert tone and the handset screen shows SOS mode for 20 seconds. After that, the telephone then calls the preset SOS numbers in sequence until the call is answered.

- The telephone enables internal SOS alert by default. When this feature is enabled, the telephone pages all system devices before calling the preset SOS numbers.

- If you disable internal SOS alert (see page 16), the telephone calls the preset SOS numbers directly when you press and hold AUDIO ASSIST/SOS on the cordless handset.

• When the SOS call to the preset external number is answered, the call receiver hears an SOS message. You can record your own message or use the default message (see page 17).

• The SOS message played by the telephone asks the SOS call receiver to respond by pressing a number key. After the call receiver presses a number key, you can then talk to the call receiver with your handset.

• When the SOS emergency call is answered by answering machine or voicemail, the call will be terminated after 60 seconds. The telephone then dials the next SOS number in sequence.

• When none of the preset SOS numbers answer, the telephone re-calls the preset SOS numbers in sequence until the call is answered. The telephone will call all the preset SOS numbers for 3 times before aborting the operation when none of the calls are answered.

Set SOS emergency numbers

2. Setup

SOS 1

HANDSET

10:15PM 12/25

>Add

ANS ON

SOS 1

Press select again to add an emergency number.

Direct memory >Set SOS

NUMBER: 595-9511_

Enter the number. Then, press SELECT.

Call internal >SOS number

Scroll to select SOS 1, SOS 2, SOS 3, SOS 4, or SOS 5, and then press SELECT.

MAME: Chris_

Enter the name. Then, press SELECT.

Setup

Enable or disable internal SOS alert

Internal SOS alert is enabled by default. When you press and hold AUDIO ASSIST/SOS to make an emergency call, the telephone

pages all registered system devices for 20 seconds. After that, the telephone then calls the ﬁve preset SOS numbers in sequence, until the call is answered.

You can disable this setting to allow you to make emergency calls directly to the preset SOS numbers.

Direct memory >Set SOS

Press MENU on the handset when it is not in use.

Scroll to Set SOS, and then press SELECT.

>Call internal SOS number

Press to select Call internal.

Scroll to select Enable or Disable, and then press SELECT.

CALL INTERNAL

>Enable

Record SOS message

When you make an emergency call with the AUDIO ASSIST/SOS button on the cordless handset, the SOS message is played to the call receiver after he/she picks up. The default SOS message is “This is an emergency call. Please press any number key to start the conversation.” You can record your own message using the cordless handset.

2. Setup

Direct memory >Set SOS

Scroll to Set SOS, and then press SELECT.

Make sure your recorded SOS message includes your name, your SOS message, and a request to the far-end caller on pressing any number key to start a conversation.

Press MENU on the handset when it is not in use.

SOS number >SOS message

Scroll to SOS message, and then press SELECT.

>Record annc Play annc

Press SELECT to select Record annc.

“Record after the tone. Press STOP when you are done.“

RECORD SOS 5-STOP

Speak toward the

cordless handset to record your message. Press 5 when done.

Setup

Play or reset SOS message

Direct memory >Set SOS

Scroll to Set SOS, and then press SELECT.

Press MENU on the handset when it is not in use.

SOS number >SOS message

Scroll to SOS message, and then press SELECT.

Scroll to select Play annc or Reset annc, and then press

Play annc >Reset annc

SELECT. If you select Reset annc, press SELECT twice.

Photo speed dial

There are four photo speed dial memory keys 1 to 4 on the telephone base, and four direct memory keys M1 to M4 on the cordless handset.

You can store the telephone numbers you wish to quick dial to the photo speed dial keys. When you set the four photo speed dial keys 1, 2, 3 and 4 on the telephone base, the same numbers will also automatically set in the M1, M2, M3 and M4 keys on the cordless handset.

• We recommend you store at least two contacts that you may need to call them more often or immediately to photo speed dial keys 1 and 2.

2. Setup

Setup

Photo speed dial

Store a photo speed dial entry:

Intercom >Direct memory

Scroll to Direct memory, and then press SELECT.

Press MENU when the handset is not in use.

Scroll to select M1, M2, M3,or M4, and then press SELECT.

>Add

Press SELECT again to add the speed dial number.

2. Setup

NUMBER:

595-9511_

NAME:

Chris_

• To store another photo speed dial entry, repeat the steps.

Enter the phone number, and then press SELECT.

Enter the name, and then press SELECT to save.

Setup

Photo speed dial

Insert photos for speed dial keys:

You can insert photos into the photo speed dial compartments, or write the contact names on cards and insert them into the compartments.

The telephone base is shipped with protective stickers covering the photo speed dial compartments. Remove the protective sticker before use.

1. Remove the photo speed dial compartment cover.

2. Crop your desired photo into the size speciﬁed

on the right, and then insert it into the photo speed dial compartment. Then, insert the photo speed dial compartment cover back to the compartment.

.4mm

22.5m m

LCD language

You can select your handset’s display language (English, French or Spanish).

2. Setup

Set date/time >Settings

Scroll to Settings, and then press SELECT.

Press MENU when the handset is not in use.

>LCD language Voicemail #

Press SELECT to select LCD language.

LCD LANGUAGE >English

Scroll to highlight

English, Français or Español, and then

press SELECT.

Set English as LCD language?

Press SELECT to conﬁrm.

Setup

Talking digits

You can choose whether the digits are to be announced whenever you press the number keys.

Press MENU when the handset is not in use.

Reminder >Talking digits

Scroll to Talking digits, and then press SELECT.

TALKING DIGITS

>On

Scroll to select On or Off, and then press SELECT.

Key tone

The cordless handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys.

2. Setup

Set date/time >Settings

Scroll to Settings, and then press SELECT.

Press MENU when the handset is not in use.

Clr voicemail >Key tone

Scroll to Key tone, and then press SELECT.

KEY TONE

Scroll to select the desired volume or select OFF.

KEY TONE

Off

Press SELECT to conﬁrm.

+ 80 hidden pages