VTech Mirage A100 User Manual
VTech Communications Ltd
European Headquarters
Armstrong Mall
Farnborough
Hampshire GU14 ONR
UK
Phone 0870 013 32 32
email helpdesk@vtechcomms.co.uk
Compliant to R&TTE Directive 1999/5/EC
we’ve got people talking
Mirage A100
Your Mirage digital phone gives you
the convenience of a cordless phone
with high quality sound and advanced
features.
Your handset must be charged for at
least 24 hours before it’s ready for use.
You can connect up to five additional
handsets to your base station and these can
be purchased separately.
With more than one handset, you can make
internal calls between the handsets.
With three or more handsets, you can use one
of the handsets for a normal call at the same
time as making an intercom call.
The Mirage A100 is GAP compliant.
DECT Digital Cordless Telephone System
Contents
• Safety pg 2
• Caring for your phone pg 3
• Warranty information pg 3
• Product features pg 4
• 1 Setting up pg 2
• 2 Basic functions pgs 5-19
• 3 Choosing your handset settings pgs 20-21
• 4 Choosing your base settings pgs 22-23
• 5 Network services pgs 24-27
• 6 Adding and using
additional handsets pgs 28-33
• 7 Adding and using
additional base stations pgs 34-37
• 8 Troubleshooting pgs 38-40
Cord clip
Helps to prevent
accidental disconnection
of the wires.
Phone cord
Connects your
phone to the
phone network.
Power lead
Connects the power
adapter to the
base station.
• Do not use your phone in damp, humid
places such as bathrooms.
• Do not dispose of batteries with normal
household waste. Your local council will
be able to give you advice on how to
dispose of them.
• Do not use your phone in places
where there may be volatile or explosive
materials.
• Clean your phone with a damp cloth.
Cleaning it with a dry cloth may give you
an electric shock.
• Never spray cleaning fluids directly onto
the phone.
• Do not expose the batteries to fire
or water.
If you have a heart pace maker
You should talk to your doctor before using this
phone if you have a heart pace maker.
If you have a hearing aid
Your phone works by transmitting radio waves
between the base station and the handset.
You may find that these waves interfere with
your hearing aid and cause a humming noise.
Safety
pg3
Caring for your phone
1 Batteries not approved by us may damage
your phone. Your warranty may be affected
if you use batteries that we do not approve.
2 There is a slight chance that your phone
could be damaged during electrical storms.
We recommend removing the telephone
cord and mains plug during a storm.
3 Avoid standing the phone on antique,
veneered or delicate surfaces as it may
become warm during use.
4 Make sure that the power cord is connected
into the power socket on the base station
and not the phone socket.
5 Your phone gives off radio signals that could
interfere with other electronic equipment
such as computers, radios and televisions.
Leave at least one metre between the base
station and other equipment to minimise
the risk of interference.
Warranty information
Your phone is covered by a 12 month warranty.
The warranty does not cover the batteries,
misuse or damage caused by a storm.
If you have any problems using the phone,
check the Troubleshooting section at the back
of this guide. If this does not solve your
problem, call us on the Helpline number given
in Troubleshooting. This will not affect your
statutory rights.
Your phone details
We may need to ask for these if you call us.
Date you bought the phone / /
Where you bought the phone
Price you paid £
Serial number
Written on the bottom
of the base station.
PIN _ _ _ _ ___ _ __ _ _ _ _ _ __ _
We have pre-set your PIN to 0000 but you can change
this if you want (see page ??). If you make a note of your
PIN here, be sure to keep this guide in a safe place.
pg5
Create your own phone system
pg4
Style
• Ergonomic design
• ‘Jelly’ coloured handsets
• Different coloured clip-on covers
Simplicity
• Easy to install – wall fix or table top
• Easy-use menus
• Simple and informative display screens
• Reassuring confirmation tones
• User editable network codes
7 ways to dial
• key and check the number before you dial
• connect to the line before you dial
• from Last number redial
• from your favourites list
• from your quick dial list
• from your call log, if you have caller identity*
• mix of above – good for extension numbers
and home banking type services
Network services
• Factory set BT and cable codes that you can
edit
• Auto redial
• Call waiting
Favourites and quick dial
• Store up to 20 numbers for quick and easy
dialling.
• Name each number.
• Up to 24 digits for each number – ideal for
international numbers or home banking type
services.
• Pause facility for home banking numbers.
• No need to keep re-programming the numbers
– all the handsets share the numbers.
• With caller identity*, caller’s names will be
shown when they call if you’ve programmed
their name and number.
* Caller identity is a chargeable network service available
from your phone company.
You can add up to 6 handsets to your base
station with no need for more phone sockets
or extension leads. All you need is a normal
13 amp socket where you put a charging
station.
You can choose a name for each handset.
This could be anything such as the room
where the phone is normally kept or a
person’s name.
With two or more handsets you can make
free intercom calls between the handsets,
transfer external calls between handsets or
call all the handsets at once.
You can even make 3 party calls between
another handset and an external call or
between a handset and two external calls.
You can use up to four base stations with
one system but we recommend just one base
station for most home systems.
And every handset brings the same superb
Mirage features you’d expect from a Vtech
phone
•
Innovation
• Up to 300 metre range
• Digital DECT technology for high voice quality
• Set the base and handset features to suit you,
including:
– ring volume
– ring melody
– earpiece volume
• Intercom calls
• Call barring with PIN access to stop external
and internal calls
• Keyguard prevents accidental calls
• Advanced NiMH batteries give 12 hours talk
time; 100 hours stand-by
• Last number redial with 5 number memory
• Call log of up to 10 calls you don’t answer
• Mute feature for privacy during calls
What’s in this pack
• one Mirage handset
• one Mirage base station
• user guide
• power adapter
• telephone line cord
• two handset batteries
• two spare clip on covers
• two wall fitting screws and plugs
If any of these are missing, please return
the complete pack to your retailer as soon
as you can.
If you want to add more handsets, follow these
instructions to set up your first handset and then
follow the instructions on page ?? of your user
guide.
Your handset must be charged for at
least 24 hours before it’s ready for use.
Choose a good position for your phone.
To improve reception, it should be:
• as high as possible – a second floor is best
• within three metres of the mains socket
and phone socket so that you don’t have
to use extension leads
• away from large metal objects like radiators,
fridges or filing cabinets
• away from metal framed windows
• away from hidden metal pipes
• away from electrical equipment, such as
a TV or microwave.
Reception may be poor if the building’s walls are
very thick or metal framed.
This phone is not designed for making
emergency telephone calls when the power fails.
You should make alternative arrangements for
calls to emergency services.
Setting up
pg7
1 Setting up
1 Plug the power lead into the sockets on the
bottom of the base station.
2 Plug the adapter into a mains power socket
and switch the power on.
3 Fit the handset batteries – making sure they’re
the correct way around.
The handset uses the two AA size NiMH
(Nickel Metal Hydride) batteries supplied.
4 Sit the handset on the base station and leave
for the batteries to charge for at least 24
hours before you try to use your phone
The display will say SEARCHING and then switch
to the stand-by display. There’s more detail
about the display in your user guide.
It’s normal for the handset to get a little warm
as it charges.
5 After the batteries have charged, plug the
phone cord into the base station and into a
phone socket. Only use the phone cord
supplied. Others may not work.
6 Your phone is now ready to use. Follow the
instructions in this guide.
clip the cords in here
to stop the plugs
from being pulled out
power lead phone cord
pg9
Your phone comes with three different coloured
handset covers. To change a cover:
1 Gently squeeze the arrows marked on either
side of the screen
2 Lift the cover and slide it away from
the keypad
3 Fit the two tabs at the top of the new cover
into the slots on the top of the handset
4 Click the cover into place.
Fixing your Mirage phone to a wall
Your phone comes with two wall fitting screws
and plugs. Make sure the plugs supplied are
suitable for your wall.
To fix your Mirage phone to a wall:
1 Use this template as a guide to mark the wall
before drilling
Check
• that the leads reach your telephone socket
and mains power supply
• that the handset will not be damaged or
cause damage if it is accidently knocked off
it’s base station
• the position guidelines given in this setting up
guide
2 Use a spirit level or plumb line to ensure the
phone will hang straight
3 Drill two holes where you have marked, insert
the wall plugs and screws – leaving a 3mm
gap between the head of the screw and the
wall
4 Slide the base station onto the screws
• make sure you don’t cut the telephone
line or power cord, this will damage your
phone and invalidate your warranty
Setting up
pg8
1 Setting up
55mm
1 Setting up
4 Press and the display will ask you
to confirm you want to switch off
5
When the handset is off, it will not
respond to pages or incoming calls.
Making a call by pre-dialling
When you predial, you can correct
the phone number if you dial it
incorrectly.
1
2 Key in the number
3 If you need to correct a number,
press once for each incorrect digit
and then continue to dial
Press to dial if the number is
correct
1 LOUNGE
SWITCH OFF?
SWITCH OFF
Basic functions
Section contents
• Switching the handset on pg 5
• Switching the handset off pg 5
• Making a call pg 5
• Dialling straight through pg 6
• Ending a call pg 6
• Answering a call at the base station pg 6
• Answering a call when the handset
is elsewhere pg 6
• Changing the earpiece volume
during a call pg 7
• Muting a call pg 7
• Making an inquiry call pg 8
• Switching the keyguard on pg 9
• Switching the keyguard off pg 9
• Calling numbers in the call log pg 10
• Deleting numbers from the call log pg 11
• Using redial pg 12
• Editing a number on your redial list pg 12
• Deleting a redial number pg 13
• Favourite numbers pg 14
• Dialling a favourite number pg 15
• Entering letters pg 15
• Deleting a favourite number pg 15
• Storing or changing a quick dial
number pg 16
• Dialling a quick dial number pg 17
• Deleting a quick dial number pg 17
• Calling anonymously pg 18
• Paging your handsets pg 18
• Automatically redialling a busy
number pg 19
1 LOUNGE
1 LOUNGE
1234567890
Switching the handset on
1 Press and hold until the display
flashes as the phone searches for
the selected base station signal
When it finds the signal, the display
shows the normal screen
Switching the handset off
You should normally leave the
handset on ready to answer calls.
1
2 Press
3 Press several times until the
display says
A
SEARCHING
2 Basic functions
pg11
pg13
Changing the earpiece
volume during a call
1
2 Press
3 Press several times until the
screen says
4 Press
5 Press to select the volume
you want
6 Press to confirm the setting
Volume setting now active.
Answering a call when the
handset is switched off
Only the base station will ring if the
handset is off.
1 Press twice
Muting a call
This stops the other person
hearing you but you can still
hear them.
You can’t mute a call while you are
using a menu.
1
2 Press during the call.
The display will show
3 Press again to cancel mute
Basic functions
pg12
Ending a call
1
2 Press or replace the handset on
the base station to end the call
Post dialling a number
This method dials straight
through, but you can’t correct the
number if you dial incorrectly.
1
2 Press
3 Dial the number
If you make a mistake, you’ll need
to end the call and dial again.
Answering a call when the
handset is on the base
The base station and handset
will ring.
If you pay for caller display from
your phone company, the display
will show the number or it will
show their name if you’ve
programmed it as one of your
favourite or quick dial numbers.
1
2 Pick up the handset to answer
the call
Answering a call when the
handset is not on the base
1
2 Press to take the call
a 01234567890
a 01234567890
VOLUME
STORED
a 01234567890
1 LOUNGE
ANDY
ANDY
0121123
2 Basic functions
pg15
Switching the keyguard on
The keyguard stops your phone
accidentally dialling numbers
while in a pocket or bag and stops
young children dialling too. It does
not stop emergency calls.
1
2 Press
3 Press several times until the
display says
4 Press
5 Press
The display shows
Switching the keyguard off
1 Key 159 before you dial
You’ll need to switch the
keyguard back on again when
you’ve finished.
Changing the handset name
You can choose any name – up to 8
characters – for the handset, such
as a room or person’s name.
1
2 Press
3 Press several times until the
display says
4 Press
5 Press several times until the
display says
6 Press The display shows the
current name
7 Press and hold until the current
name is deleted
8 Use the keypad to enter the new
name
9 Press to confirm the new name
10 Press and hold to return to the
stand-by display
1 LOUNGE
HS SETTINGS
▼AUDIO
HSET NAME
1 LOUNGE
CANCEL 159
KEYGUARD
ACTIVATE?
Basic functions
pg14
2 Basic functions
Entering letters
Each key selects several letters.
Press a key repeatedly to choose
the letters on it. If the letter you
need is on the same key, wait about
four seconds between presses.
If you make a mistake, press C.
Press 0 for a space.
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