VTech mi6897, mi6877 User Manual

User’s Manual
w w w . v t e c h p h o n e s . c o m
Models: mi6897/6877
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1
Getting started . . . . . . . . . . . . . . . . . . . . . 4
Parts checklist for mi6897 . . . . . . . . . . . . . . . 4
Parts checklist for mi6877 . . . . . . . . . . . . . . . 5
Installation . . . . . . . . . . . . . . . . . . . . . . . . 6
Choose a location . . . . . . . . . . . . . . . . . . . 6
Install handset battery . . . . . . . . . . . . . . . . . 6
Connect power to telephone base/ handset chargers. 7
Connect to phone line . . . . . . . . . . . . . . . . . 7
Check battery indicator . . . . . . . . . . . . . . . . 8
Check for dial tone . . . . . . . . . . . . . . . . . . . 8
If you subscribe to DSL service (optional) . . . . . . . 9
Belt clip (optional) . . . . . . . . . . . . . . . . . . . 9
Registration. . . . . . . . . . . . . . . . . . . . . . . 11
To register a handset . . . . . . . . . . . . . . . . 11
Registration. . . . . . . . . . . . . . . . . . . . . . . 12
To de-register all handsets. . . . . . . . . . . . . . 12
Handset layout . . . . . . . . . . . . . . . . . . . . . 13
Telephone base layout . . . . . . . . . . . . . . . . . 14
Basic operation . . . . . . . . . . . . . . . . . . . . 15
Visual indicators . . . . . . . . . . . . . . . . . . . . 15
Handset icons . . . . . . . . . . . . . . . . . . . . 15
Telephone base icons . . . . . . . . . . . . . . . . 15
Telephone base LEDs . . . . . . . . . . . . . . . . 16
Handset LEDs . . . . . . . . . . . . . . . . . . . . 16
Telephone operation . . . . . . . . . . . . . . . . . . 17
Making calls . . . . . . . . . . . . . . . . . . . . . 17
Answering calls . . . . . . . . . . . . . . . . . . . 17
Adjusting handset volume . . . . . . . . . . . . . . 17
Flash function . . . . . . . . . . . . . . . . . . . . 17
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 18
Intercom . . . . . . . . . . . . . . . . . . . . . . . 18
Redial . . . . . . . . . . . . . . . . . . . . . . . . 18
Call forward . . . . . . . . . . . . . . . . . . . . . 19
Call transfer . . . . . . . . . . . . . . . . . . . . . 20
Conference call . . . . . . . . . . . . . . . . . . . 20
Intercom/nd handset . . . . . . . . . . . . . . . . 20
Store a new entry . . . . . . . . . . . . . . . . . . 22
Characters by number . . . . . . . . . . . . . . . . 23
Review and dial entries . . . . . . . . . . . . . . . 24
Edit a directory entry. . . . . . . . . . . . . . . . . 24
Delete a directory entry . . . . . . . . . . . . . . . 25
Caller ID - call waiting with CID . . . . . . . . . . . 26
Review caller ID . . . . . . . . . . . . . . . . . . . 27
Store caller ID in your director y . . . . . . . . . . . 27
Dial from caller ID . . . . . . . . . . . . . . . . . . 29
Delete a caller ID record . . . . . . . . . . . . . . . 29
Delete all caller ID entries . . . . . . . . . . . . . . 29
Ringer volume . . . . . . . . . . . . . . . . . . . . 30
Ringer tone . . . . . . . . . . . . . . . . . . . . . . 30
Key tone . . . . . . . . . . . . . . . . . . . . . . . 30
Language . . . . . . . . . . . . . . . . . . . . . . 31
Clear voicemail. . . . . . . . . . . . . . . . . . . . 31
Dial type . . . . . . . . . . . . . . . . . . . . . . . 31

Table of contents

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Turn the answering feature on and off . . . . . . . . 32
Day and time announcements . . . . . . . . . . . 32
To check day and time . . . . . . . . . . . . . . . . 33
Outgoing announcement . . . . . . . . . . . . . . 34
Record outgoing announcement. . . . . . . . . . . 34
Listen to outgoing announcement . . . . . . . . . . 35
Delete outgoing announcement . . . . . . . . . . . 35
Message playback . . . . . . . . . . . . . . . . . . 35
Announcements . . . . . . . . . . . . . . . . . . . 36
Options during playback . . . . . . . . . . . . . . . 36
Delete all messages . . . . . . . . . . . . . . . . . 36
Record and play memos . . . . . . . . . . . . . . . 37
Remote access code. . . . . . . . . . . . . . . . . 37
Set remote access code . . . . . . . . . . . . . . . 38
Remote operation . . . . . . . . . . . . . . . . . . 38
Message alert . . . . . . . . . . . . . . . . . . . . 40
Announcement only mode . . . . . . . . . . . . . . 41
Turn announcement only mode on or off . . . . . . 41
Record the announcement only message. . . . . . 41
Call screening . . . . . . . . . . . . . . . . . . . . 42
Number of rings . . . . . . . . . . . . . . . . . . . 42
Menu features . . . . . . . . . . . . . . . . . . . . 34
Message window displays . . . . . . . . . . . . . . 43
Headset jack . . . . . . . . . . . . . . . . . . . . . 44
Battery care and performance . . . . . . . . . . . . 45
Replace the handset battery. . . . . . . . . . . . . 45
Additional information . . . . . . . . . . . . . . . . 46
Troubleshooting . . . . . . . . . . . . . . . . . . . . 46
Troubleshooting . . . . . . . . . . . . . . . . . . . . 53
Maintenance . . . . . . . . . . . . . . . . . . . . . . 54
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 54
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 55
Important safety instructions . . . . . . . . . . . . . . 56
FCC, ACTA and IC regulations . . . . . . . . . . . . . 57
The RBRC® Seal . . . . . . . . . . . . . . . . . . . . 58
Technical specications . . . . . . . . . . . . . . . . 59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Table of contents
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3
NEED HELP?
This manual has all the feature operations and troubleshooting you need to
install and operate your new VTech telephone. Please take the time to review
thoroughly to ensure proper installation so you can enjoy the benets of this
VTech innovative and feature rich product. You can also visit our website at
www.vtechphones.com for support, shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com.
Call VTech toll free from the US at 1-800-595-9511
Call VTech toll free from Canada at 1-800-267-7377
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4

Getting started

• Before using this telephone, you must read
Important Safety Instructions on
page 56.
Parts checklist for mi6897
1. Telephone base
2. Handsets (3)
3. Charger power adaptors (2)
4. Chargers (2)
5. Telephone line cord
6. Belt clips (3)
7. Batteries (3)
8. Quick start guide
9. Base power adaptor
10. Wall mount bracket
11. User’s manual
1. Telephone base
2. Handsets (3)
7.
Batteries (3)
6. Belt clips (3)
5. Telephone line cord
9. Base power adaptor
10. Wall mount bracket
11. User’s manual
8. Quick start guide
4. Chargers (2)
3. Charger power adaptors (2)
To purchase replacement batteries, visit us on the web at www.vtechphones. com or call VTech Communications, Inc. at 1-800-595-9511. In Canada, contact VTech Telecommunications Canada Ltd. at www. vtechcanada.com or
1-800-267-7377.
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5
1. Telephone base
2. Handset
3. Wall mount bracket
4. Telephone line cord
5. Quick start guide
6. Belt clip
7. Telephone base power adaptor
8. Batter y
9. User’s manual

Parts checklist for mi6877

1. Telephone base
2. Handset
8. Batter y
6.
Belt clip
4. Telephone line cord
7. Tel ep hon e Bas e pow e r adaptor
3. Wall mount bracket
9. User’s manual
5. Quick start guide
Getting started
Getting started
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6


Installation

Choose a location

For optimal performance of your cordless telephone system:
1. Ch o ose a ce nt r al lo c at i on fo r t he telephone base.
2. Install your phone(s) as far away as pos s ibl e from any ot her co rdle s s (wirel ess) devices such as cordless telephones, 802.11 wireless routers (for example, WiFi), etc.
3. Inst all your phone(s) as far away as possible from other electronic equipment such as microwave ovens, televisions, computers, etc.
4. Install your telephone equipment away from heat sources and direct sunlight.
5. Avoi d exce ssi ve mois ture, dus t o r extreme cold.

Install handset battery

1.
2.
1. Alig n the two holes in the jack with the soc ket pins, then snap t he plug into place according to the color-coded label.
2. Place the battery in the compartment with the wires tucked inside.
3. Replace cover by sliding it upwards until it clicks into place.
4. Be sure to c harge the batter y in the handset for a minimum of 16 hours before you use your phone.
• Use only the VTech battery pack supplied with your phone.
• Place the handset in its telephone base when not in use to ensure optimum performance.
1
3
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Getting started
• If the battery has not been charged, place the handset in the telephone base, and allow it to charge for at least 16 hours.
• Use only the VTech power supply provided with your telephone.

Connect power to telephone base/ handset chargers

1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the connector into the bottom of the telephone base.
2. Choose the location for your charger, and plug its power supply into an electrical outlet.
AC power outlet
Telephone outlet
Installation

Connect to phone line

Plug one end of the telephone line cord into the jack at the bottom of the telephone base, Then plug the other end of the cord into the wall outlet.
AC power outlet
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8
Installation

Check battery indicator

If you see WARNING CHECK BATTERY! on the handset display, it indicates one of the following:
1. There is no battery in your handset. You need to install the supplied battery into your handset (see
Install handset battery on page 6.)
2. The battery needs to be replaced.
3. The battery has been installed incorrectly. Please reinstall (see
Install handset batter y) and/or
see the diagram in the battery compartment of the handset.
When in LOW BATTERY mode, the keypad sounds, backlighting and speakerphone features do not work. When the battery has been charged, these features will return to their normal function.

Check for dial tone

After the battery is charged, press on the handset. You should hear a dial tone. If not, see Troubleshooting.
LOW BATTERY
• If the phone will not be used for a long period of time, remove the battery to prevent possible leakage.
• If you have any trouble installing your phone, please refer to the Troubleshooting section near the end of this manual.
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9
Getting started
Installation

If you subscribe to DSL service (optional)

If you hear interference during conversations and/or your caller ID features are not functioning properly,
install a noise lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a noise lter.
Telephone line cord
Noise lter
(For DSL users)
To single telephone
jack (RJ11C)

Belt clip (optional)

To removeTo attach
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Wall mounting (optional)

The wall mount brackets are designed for use on standard wall mount plates only.
1. Follow the instruction on page 7 to connect the power to telephone base and phone line.
2. Line up the tabs on the wall mount adapters with the holes at the bottom of the telephone base.
Snap the wall mount bracket rmly in place.
3. Mount the telephone base on the wall. Position the telephone base so that the mounting studs
will t into the holes on the wall mount bracket. Slide telephone base down on the mounting studs
until it locks into place.
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Getting started

To register a handset

When rst purchased, all accessory handsets show NOT REGISTERED on the screen. To register a handset:
1. Place the handset in its charger (connected to a power outlet.) If
PRESS
FIND HNDST 4 SEC ON BASE does not appear on the screen after a
few seconds, lift up handset and place in the charger again.
2. On the main telephone base,
• Press and hold
INT/FIND HANDSET key for four seconds.
• Release
INT/FIND HANDSET key when IN USE light is on.
The mi6877 comes with one registered handset (named Handset 1). Additonal handsets will be assigned numbers in the order they are registered (Handset 2, 3, 4). You can register a maximum of four handsets. The mi6897 comes with three registered handsets (named Handset 1, 2, and 3). You can register one additional handset, which will be named Handset 4. Additional handsets (mi6803) are available from your local authorized dealers or from our website at www.vtechphones.com in the U.S., or www.vtechcanada.com in Canada. Up to four extension handsets can be registered with the same telephone base, and two can be in operation at the same time. Each additional handset purchased will have to be registered separately following the instruction which comes with the optional handsets.
NOT REGISTERED
PRESS FIND HNDST
4 SEC ON BASE

Registration

• When rst
purchased you need to charge your handsets
for ve minutes
before registering to telephone base.
• The handset number is used as the extension number.
• If the registration is not successful lift all handsets out of their telephone base or charger and place them back in the telephone base or charger. Try the registration process again.
After about 10 seconds the handset will emit a tone and the handset will be assigned the lowest extension number not previously assigned to another system handset (1-4) when successfully registered. Repeat steps 1 and 2 if handset is not registered within two minutes.
Four
seconds
later:
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Registration
If you are replacing a handset on a system that has the maximum number of registered handsets or
wish to change the assigned handset number of your registered handsets, you must rst de-register
the handsets, then re-register all handsets.

To de-register all handsets

1. Press and hold INT/FIND HANDSET on the main telephone base for 10 seconds.
2. When the
IN USE light starts to ash, release the INT/FIND HANDSET button.
3. Press and release
INT/FIND HANDSET again. The IN USE light will turn off and in a few seconds,
all handsets will be de-registered.
4. All handsets will show
NOT REGISTERED.
NOT REGISTERED
• If de-register process does not work you may need to reset the system and try again. To reset: pick up the handset and press . Press the OFF button and place the handset back into the telephone base or charge.
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Getting started

Handset layout

1. Earpiece
2. CID/
3. Headset jack (2.5mm)
4. Talk/ash
5. Dialing keys (0-9, *, #)
6.
Redial/pause
7. Mute/remove
8. LCD display
9. Menu/select
10. Directory/
11. Volume (on side of handset)
12. Off/clear
13. Speaker
14.
Intercom
1
2 3
5
6
7
9
12 13
14
4
8
10 11
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1. In use indicator
2. Charging indicator
3. Speaker
4. Setup
5.
Intercom/nd handset
6. Repeat
7. Play/stop
8. Skip
9. Time/set
10. Change
11. Dialing keys (0-9, *, #)
12.
Redial/pause
13.
Mute
14. Clear
15.
Director y
16. Sel/menu
17.
Caller ID
18. Flash
19. Record/memo
20. Volume
21. Delete
22. Answer on/off

Telephone layout

1 2
3
5 6 7 8 9 10
11
12
13
14
15
16
17
18
19
20
22 21
4
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Visual indicators

Base icons

Icon Description
MUTE • Turns on when the microphone is muted.
NEW • Turns on when missed calls have not been reviewed.
• Turns on when the telephone base ringer is off.

Basic operation

Handset icons

Icon Description
MUTE • Turns on when the microphone is muted.
NEW • Turns on when missed calls have not been reviewed.
• Turns on when the handset ringer is off.
• Low battery indicator or charging indicator.
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Handset LEDs

LED Description
• On when handset speakerphone is in use.

Base LEDs

LED Description
• On when base speakerphone is in use.
IN USE • On when the phone is being used.
• Flashes when an extension phone is being used.
CHARGE • On when the handset is charging in the base.
MUTE • On when the microphone is muted.
ANS ON/OFF • On when the answering system is on.
Visual indicators
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Basic operation

Volume control

Press the VOL or on the handset or base to adjust listenting volume. when you change the volume level, the new setting is saved. The new volume level will be applied each time you use the handset, speakerphone or headset.

Flash function

When you subscribe to the call waiting ser vice from your telephone company, press /FLASH to switch to the new call when you receive a call waiting signal. Press /FLASH again to switch back to the original call.

Telephone operation

Making calls

From the Handset:
• Press
(or SPEAKER to use the handset speakerphone feature), then dial
the phone number.
-OR-
Dial the phone number rst, then press
(or SPEAKER).
• To end your call press OFF or place the handset in its base.
From the telephone base:
• Press SPEAKER. Dial the phone number.
-OR- Dial the phone number rst, then press SPEAKER.
• Press SPEAKER to end your call.

Answering calls

From the Handset:
• Press , SPEAKER or any dialing keys.
• To end your call press
OFF or place the handset into its base.
From the telephone base:
• Press SPEAKER or any dialing keys.
• Press SPEAKER to end your call.
• The procedure to adjust the volume is the same for the handset earpiece,
speakerphone, and headset.
• Use
/FLASH
to access other phone company subscriber services described by your provider.
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Redial

• When the handset is idle, press REDIAL/PAUSE to display the last
telephone number dialed from the handset (up to 32 digits). Use
or
to scroll through the last ve numbers dialed. When the beginning
or the end of the redial list is reached, a double beep will sound.
• If the redial memory is empty, and REDIAL is pressed, a double beep will sound.

Mute

• During a call, press the MUTE key to disable the microphone. You
will not be heard but you will be able to hear the other person. The screen will display MUTED briey:
• Press
MUTE again to return to the normal two-way conversation.
MICROPHONE ON will display briey.

Intercom

You can have intercom conversations between system handsets or the base.
• When the handset or base are idle (off), press
INT on the handset
or INT/FIND HANDSET on the base, the screeen will display:
• Press dialing keys to select the called handset number to be called (1-4 or 0 for the base).
• The other handset or base will ring and the screen will display (for example):
• When the desired number is reached, press
or SPEAKER.
• To erase the displayed number, press
REMOVE on the handset (or DELETE on the base). A
conrmation beep will sound.
• Press
OFF on the handset (or CLEAR on the base) to exit the redial review list.
INTERCOM TO:
HANDSET 2 IS CALLING
PHONE 00:00:15 MUTED
MUTE
Telephone operation
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