VTech MI6870, MI6866, MI6896, MI6895 User Manual
www.vtechphones.com
1
Getting started . . . . . . . . . . . . . . . . . . . . . 4
Parts checklist for mi6896/6895 . . . . . . . . . . . . 4
Parts checklist for mi6870 . . . . . . . . . . . . . . . 5
Parts checklist for mi6866 . . . . . . . . . . . . . . . 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . 7
Choose a location . . . . . . . . . . . . . . . . . . . 7
Install handset battery . . . . . . . . . . . . . . . . . 7
Connect power to telephone base/handset chargers . 8
Connect to phone line . . . . . . . . . . . . . . . . . 8
Check battery indicator . . . . . . . . . . . . . . . . 9
Check for dial tone . . . . . . . . . . . . . . . . . . . 9
If you subscribe to DSL service . . . . . . . . . . . 10
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . 10
Wall mounting . . . . . . . . . . . . . . . . . . . . 11
Registration . . . . . . . . . . . . . . . . . . . . . . . 12
To register a handset . . . . . . . . . . . . . . . . 12
To de-register all handsets. . . . . . . . . . . . . . 14
Handset layout . . . . . . . . . . . . . . . . . . . . . 15
Telephone base layout . . . . . . . . . . . . . . . . . 16
Basic operation . . . . . . . . . . . . . . . . . . . . 17
Handset icons . . . . . . . . . . . . . . . . . . . . 17
Handset LEDs . . . . . . . . . . . . . . . . . . . . 17
Telephone base LEDs . . . . . . . . . . . . . . . . 17
Handset operation . . . . . . . . . . . . . . . . . . . 18
Making calls . . . . . . . . . . . . . . . . . . . . . 18
Answering calls . . . . . . . . . . . . . . . . . . . 18
Flash function . . . . . . . . . . . . . . . . . . . . 18
Handset volume . . . . . . . . . . . . . . . . . . . 18
Redial . . . . . . . . . . . . . . . . . . . . . . . . 18
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 19
Intercom . . . . . . . . . . . . . . . . . . . . . . . 19
Call forward . . . . . . . . . . . . . . . . . . . . . 20
Call transfer . . . . . . . . . . . . . . . . . . . . . 20
Conference call . . . . . . . . . . . . . . . . . . . 21
Find handset . . . . . . . . . . . . . . . . . . . . . 21
Voice mail . . . . . . . . . . . . . . . . . . . . . . 21
Director y . . . . . . . . . . . . . . . . . . . . . . . . 22
Store a new entry . . . . . . . . . . . . . . . . . . 22
Characters by number . . . . . . . . . . . . . . . . 23
Review and dial entries . . . . . . . . . . . . . . . 24
Edit a directory entr y . . . . . . . . . . . . . . . . . 24
Delete a directory entry . . . . . . . . . . . . . . . 25
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 26
Caller ID - call waiting ID . . . . . . . . . . . . . . . 26
Review caller ID . . . . . . . . . . . . . . . . . . . 27
Store caller ID in your directory . . . . . . . . . . . 27
Dial from caller ID . . . . . . . . . . . . . . . . . . 29
Delete a caller ID record . . . . . . . . . . . . . . . 29
Handset settings . . . . . . . . . . . . . . . . . . . . 30
Ringer volume . . . . . . . . . . . . . . . . . . . . 30
Ringer tone . . . . . . . . . . . . . . . . . . . . . . 30
Key tone . . . . . . . . . . . . . . . . . . . . . . . 30
Language . . . . . . . . . . . . . . . . . . . . . . 31
Clear voicemail. . . . . . . . . . . . . . . . . . . . 31
Dial type . . . . . . . . . . . . . . . . . . . . . . . 31
Answering system operation . . . . . . . . . . . . . . 32
Table of contents
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2
Turn your answering system on and off . . . . . . . 32
Day and time announcements . . . . . . . . . . . 32
To check day and time . . . . . . . . . . . . . . . . 33
Menu features . . . . . . . . . . . . . . . . . . . . 34
Outgoing announcement . . . . . . . . . . . . . . 34
Record outgoing announcement. . . . . . . . . . . 34
Listen to outgoing announcement . . . . . . . . . . 35
Message playback . . . . . . . . . . . . . . . . . . 35
Announcements . . . . . . . . . . . . . . . . . . . 36
Options during playback . . . . . . . . . . . . . . . 36
Delete all messages . . . . . . . . . . . . . . . . . 36
Record and play memos . . . . . . . . . . . . . . . 36
Record a memo . . . . . . . . . . . . . . . . . . . 37
Play back a memo . . . . . . . . . . . . . . . . . . 37
Call screening . . . . . . . . . . . . . . . . . . . . 37
Remote access . . . . . . . . . . . . . . . . . . . 37
Set the remote access code . . . . . . . . . . . . . 38
Remote answering system operation . . . . . . . . 38
Message alert . . . . . . . . . . . . . . . . . . . . 40
Announcement only mode . . . . . . . . . . . . . . 41
Turn the announcement only mode on or off . . . . 41
Customize the announcement only message . . . . 41
Base ringer . . . . . . . . . . . . . . . . . . . . . . 42
Number of rings . . . . . . . . . . . . . . . . . . . 42
Message window display . . . . . . . . . . . . . . 43
Headset operation . . . . . . . . . . . . . . . . . . . 44
Headset jack . . . . . . . . . . . . . . . . . . . . . 44
Operating range . . . . . . . . . . . . . . . . . . . 44
Batteries . . . . . . . . . . . . . . . . . . . . . . . . 45
Battery care and per formance . . . . . . . . . . . . 45
Replace the handset battery . . . . . . . . . . . . . 45
Additional information . . . . . . . . . . . . . . . . 46
Troubleshooting . . . . . . . . . . . . . . . . . . . . 46
Maintenance . . . . . . . . . . . . . . . . . . . . . . 54
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 54
Important safety instructions . . . . . . . . . . . . . . 55
FCC, ACTA and IC regulations . . . . . . . . . . . . . 56
The RBRC® seal . . . . . . . . . . . . . . . . . . . . 58
Technical specications . . . . . . . . . . . . . . . . 59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Table of contents
NEED HELP?
This manual has all the feature operations and troubleshooting you need to
install and operate your new VTech telephone. Please take the time to review
thoroughly to ensure proper installation so you can enjoy the benets of this
VTech innovative and feature rich product. You can also visit our website at
www.vtechphones.com for support, shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com.
Call VTech toll free from the US at 1-800-595-9511
Call VTech toll free from Canada at 1-800-267-7377
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4
Getting started
1. Telephone base
2. Handsets (4)
3. Charger power adaptors (3)
4. Chargers (3)
5. Telephone line cord
6. Belt clips (4)
7. Batteries (4)
8. Quick start guide
9. Base power adaptor
10. Wall mount bracket
11. User’s manual
Parts checklist for mi6896/6895:
1. Telephone base
2. Handsets (4)
7. Batteries (4)
6. Belt clips (4)
5. Telephone line cord
9. Base power adaptor
11. User’s manual
• Important!
Before using
this telephone,
you must read
Important safety
instructions on
pages 55-56.
10. Wall mount
bracket
8. Quick start
guide
4. Chargers (3)
3. Charger power
adaptors (3)
To purchase replacement
batteries, visit us on the web
at www.vtechphones.com or
call VTech Communications,
Inc. at 1-800- 595-9511. In
Can a d a , c o nt ac t VTech
Telecommunications Canada
Ltd. at www.vtechcanada.
com or 1-800-267-7377.
www.vtechphones.com
5
Getting started
Getting started
Parts checklist for mi6870:
1. Telephone base
2. Handsets (2)
7. Batteries (2)
6. Belt clips (2)
5. Telephone line cord
9. Base power adaptor
11. User’s manual
10. Wall mount
bracket
8. Quick start
guide
4. Charger
3. Charger power
adaptor
1. Telephone base
2. Handsets (2)
3. Charger power adaptor
4. Charger
5. Telephone line cord
6. Belt clips (2)
7. Batteries (2)
8. Quick start guide
9. Base power adaptor
10. Wall mount bracket
11. User’s manual
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6
Parts checklist for mi6866:
1. Telephone base
2. Handset
3. Belt clip
4. Telephone line cord
5. Batter y
6. Quick start guide
7. Base power adaptor
8. Wall mount bracket
9. User’s manual
1. Telephone base
2. Handset
5. Battery
3. Belt clip
4. Telephone line cord
7. Base power adaptor
9. User’s manual
8. Wall mount bracket
6. Quick start guide
Getting started
Getting started
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7
Getting started
Installation
Choose a location
For opti mum per f orm anc e of your
cordless telephone system:
1. Choose a central location for your
telephone base.
2. Install your phone(s) as far away as
possible from any other cordless
(wireless) devices such as cordless
telephones, 802.11 wireless routers
(for example, WiFi), etc.
3. Install your phone(s) as far away
as possible from other electronic
eq u i pmen t such as mi c rowave
ovens, televisions, computers, etc.
4. Install your telephone equipment
away from heat sources and direct
sunlight.
5. Avoid excessive moisture, dust or
extreme cold.
Install handset battery
1.
2.
1. Align the two hol es in the plug with
the socket pins, then sna p the plu g
into place.
2. Place the battery in the compartment with
the wires in the upper left corner.
3. Replace cover by sliding it upwards until
it clicks into place.
4. Be sure to charge the batter y in the
handset for a minimum of 16 hours before
using your phone.
• Use only the
provided VTech
battery, or
equivalent.
• Place the handset
in its telephone
base when
not in use to
ensure optimum
performance.
• if you need to
install your phone
within the same
room as other
cordless phones
or wireless
products, you may
need to select a
different channel
for your router
and or change the
channel on your
phone’s handsets.
1
3
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8
• If the battery has
not been charged,
place the handset
in the telephone
base, and allow
it to charge for at
least 16 hours.
• Use only the
VTech power
supply provided
with your
telephone.
Connect power to telephone base/handset chargers
1. Plug the power adaptor into an electrical outlet not controlled by a wall switch, and the
connector into the power jack on bottom of the telephone base.
AC power outlet
Telephone outlet
Installation
2. Choose the location for your charger, and plug its power supply into an electrical outlet.
Connect to phone line
Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone
base Then plug the other end of the cord into the wall telephone outlet
AC power outlet
Getting started
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Getting started
• If the phone will
not be used for
a long period of
time, remove the
battery to prevent
possible leakage.
• If you have any
trouble installing
your phone,
please refer to the
Troubleshooting
section near the
end of this manual.
Installation
Check battery indicator
If you see WARNING CHECK BATTERY! on the handset display, it indicates one of the following:
1. There is no battery in your handset. You need to install the supplied battery into your handset (see
Install handset battery)
2. The battery needs to be replaced.
3. The battery has been installed incorrectly. Please reinstall (see Install handset battery) and/or
see the diagram in the battery compartment of the handset.
When in LOW BATTERY mode, the keypad sounds, backlighting and speakerphone features do not
work. When the battery has been charged, these features will return to their normal function.
Check for dial tone
After the battery is charged, press on the handset. You should hear a dial tone. If not, see
Troubleshooting.
LOW BATTERY
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Installation
If you subscribe to DSL service (optional)
If you hear interference during conversations, and/or your caller ID features are not functioning
properly, and you subscribe to DSL service from your telephone company, install a noise lter to the
telephone line between the telephone base and the telephone line jack. Contact your DSL provider
to obtain a noise lter.
T e l ep h o ne
line cord
Noise lter (For
DSL users)
To single telephone
jack (RJ11C)
Belt clip (optional)
To remove
To attach
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Getting started
The wall mount brackets are designed for use on standard wall mount plates only.
1. Follow the instruction on page 8 to connect the power to telephone base and phone line.
2. Line up the tabs on the wall mount adaptor with the holes at the bottom of the telephone base.
Snap the wall mount bracket rmly in place.
3. Mount the telephone base on the wall. Position the telephone base so that the mounting studs t
into the holes on the wall mount bracket. Slide telephone base down on the mounting studs until
it locks into place.
Wall mounting (optional)
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NOT REGISTERED
Registration
PRESS FIND HNDST
4 SEC ON BASE
To register a handset
When rst purchased, all accessory handsets show NOT REGISTERED
on the screen. To register a handset:
1. Place the handset in a base unit or charger that is connected to a power
outlet. If PRESS FIND HNDST 4 SEC ON BASE does not appear on
the screen after a few seconds, lift up handset and place in base or
charger again.
The mi6866 comes with one registered handset (named Handset 1). Additonal handsets will be
assigned numbers in the order they are registered (Handset 2, 3, 4). You can register a maximum
of four handsets.
The mi6870 comes with two registered handset (named Handset 1 and 2). You can register two
additonal handsets, which will be named Handset 3 and Handset 4.
The mi6896/6895 comes with four registered handset (named Handset 1, 2, 3, 4).
Additional handsets (mi6803) are available from your local authorized dealers or from our website
at ww w.vtechphones.com in the U.S., or www.vtechcanada.com in Canada.
Up to four extension handsets can be registered with the same telephone base, and two can be in
operation at the same time. Each additional handset purchased will have to be registered separately
following the instruction which comes with the optional handset.
• When rst
purchased you
need to charge
your handsets
for ve minutes
before registering
to telephone
base.
• The handset
number is used
as the extension
number.
• If the registration
is not successful
lift all handsets
out of the
telephone base
or charger and
place them
back in the
telephone base
or charger. Try
the registration
process again.
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Getting started
Four
seconds later:
2. On the telephone base:
• Press and hold FIND HANDSET for four seconds.
• Release FIND HANDSET once the IN USE light comes on.
After a while the handset will emit series of tones, the newly registered handset will be assigned the
lowest extension number not previously assigned to another system handset (1-4) when successfully
registered. Repeat steps 1 and 2 if handset does not successfully register to the telephone base
within two minutes.
Registration
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If you are replacing a handset on a system that has the maximum number of registered handsets or
wish to change the assigned handset number of your registered handsets, you must rst de-register
the handsets, then re-register all handsets.
To de-register all handsets
1. Press and hold FIND HANDSET on the main telephone base for 10 seconds.
2. When the IN USE light starts to ash, release the FIND HANDSET button.
3. Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds,
all handsets will be de-registered.
4. All handsets will show NOT REGISTERED.
NOT REGISTERED
Registration
• If the de-register
process does not
work you may
need to reset
the system and
try again. To
reset: pick up
the handset and
press .
Press the OFF
button and place
the handset back
into the telephone
base.
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15
Getting started
Handset layout
1. Earpiece
2. Caller ID/scroll down
3. Headset jack (2.5mm)
4. Talk/ash
5. Dial keys (0-9, *, #)
6. Redial/pause
7. Mute/remove
8. Display
9. Select/menu
10. Phonebook/scroll up
11. Volume control
12. Off/clear
13. Speaker
14. Intercom
1
2
3
5
6
7
9
12
13
14
4
8
10
11
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1. In use indicator
2. Charge indicator
3. Setup
4. Volume control
5. Answer on/off
6. Change
7. Delete/skip/play/
stop/repeat
8. Time/set
9. Find handset
10. Record/memo
Telephone base layout
1
2
3
9 10
4
5
6
7
8
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Handset LEDs
LED Description
• On when handset speakerphone is in use.
Basic operation
Handset icons
Icon Description
MUTE • Turns on when the microphone is muted.
NEW • Turns on when missed calls have not been reviewed.
• Turns on when the handset ringer is off.
• Low battery indicator or charging indicator.
Basic operation
Telephone base LEDs
LED Description
IN USE • On when the phone is being used.
• Flashes when an extension phone is being used.
CHARGE • On when the handset is charging in the base.
ANS ON/OFF • On when the answering system is on.
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Handset operation
Making calls
• Press (or SPEAKER to use the handset speakerphone feature),
then dial the phone number.
-OR Dial the phone number rst, then press (or SPEAKER).
• To end your call press OFF or place the handset in its telephone base.
Answering calls
• Press , SPEAKER or any dialing keys.
• Press OFF to end your call or place the handset into its telephone base.
Flash function
You can use your phone with services such as call waiting.
When you subscribe to call waiting service from your telephone company,
press /FLASH to switch to the new call when you receive a call waiting
signal. Press /FLASH again to switch back to the original call.
Handset volume
The volume control is on the right side of the handset. During a call, press
the VOL or keys to adjust the listening volume to a comfortable level.
When you reach the maximum or minimum setting, a double beep will
sound. (Follow these instructions to change the volume for the handset,
speakerphone or headset.)
Redial
• When the handset is idle, press REDIAL/PAUSE to display the last ve
telephone numbers dialed from the handset (up to 32 digits for each
number). Use or to scroll through the last ve numbers dialed.
When the beginning or the end of the redial list is reached, a double
beep will sound.
• The procedure
to change
the volume is
the same for
the handset
earpiece,
speakerphone
and headset.
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Basic operation
Handset operation
• If the redial
memory is empty,
and REDIAL is
pressed, a double
beep will sound.
• If the forward call
is not answered
in about 30
seconds, the
external call will
be returned to
the originating
handset.
Mute
• During a call, press MUTE to disable the microphone. You will not be
heard but you will be able to hear the other person. The screen will
briey display MUTED:
• Press MUTE again to ret ur n to normal two -way conve rsation.
MICROPHONE ON will display briey.
Intercom
• When not on a call, press INT. The rst handset (HS1) will display:
• Press the number of the handset to be called using the dial keys (1-
4).
• The second handset (HS2) will ring and the screen will display:
• Press , SPEAKER, INT or any dialing key on HS2 to answer the
intercom call. The screen will display:
• Press or SPEAKER to dial the displayed number.
• Press REMOVE to erase the displayed number. You’ll hear a
conrmation beep.
• Press OFF to exit.
INTERCOM TO:
HANDSET 1
IS CALLING
INTERCOM
PHONE 00:00:15
MUTED
MUTE
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