VTech mi6897, mi6877 User Manual

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User’s Manual

w w w . v t e c h p h o n e s . c o m

Models: mi6897/6877

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Getting started . . . . . . . . . . . . . . . . . . . . . 4

Parts checklist for mi6897 . . . . . . . . . . . . . . . 4

Parts checklist for mi6877 . . . . . . . . . . . . . . . 5

Installation . . . . . . . . . . . . . . . . . . . . . . . . 6

Choose a location . . . . . . . . . . . . . . . . . . . 6

Install handset battery . . . . . . . . . . . . . . . . . 6

Connect power to telephone base/ handset chargers. 7

Connect to phone line . . . . . . . . . . . . . . . . . 7

Check battery indicator . . . . . . . . . . . . . . . . 8

Check for dial tone . . . . . . . . . . . . . . . . . . . 8

If you subscribe to DSL service (optional) . . . . . . . 9

Belt clip (optional) . . . . . . . . . . . . . . . . . . . 9

Registration. . . . . . . . . . . . . . . . . . . . . . . 11

To register a handset . . . . . . . . . . . . . . . . 11

Registration. . . . . . . . . . . . . . . . . . . . . . . 12

To de-register all handsets. . . . . . . . . . . . . . 12

Handset layout . . . . . . . . . . . . . . . . . . . . . 13

Telephone base layout . . . . . . . . . . . . . . . . . 14

Basic operation . . . . . . . . . . . . . . . . . . . . 15

Visual indicators . . . . . . . . . . . . . . . . . . . . 15

Handset icons . . . . . . . . . . . . . . . . . . . . 15

Telephone base icons . . . . . . . . . . . . . . . . 15

Telephone base LEDs . . . . . . . . . . . . . . . . 16

Handset LEDs . . . . . . . . . . . . . . . . . . . . 16

Telephone operation . . . . . . . . . . . . . . . . . . 17

Making calls . . . . . . . . . . . . . . . . . . . . . 17

Answering calls . . . . . . . . . . . . . . . . . . . 17

Adjusting handset volume . . . . . . . . . . . . . . 17

Flash function . . . . . . . . . . . . . . . . . . . . 17

Mute . . . . . . . . . . . . . . . . . . . . . . . . . 18

Intercom . . . . . . . . . . . . . . . . . . . . . . . 18

Redial . . . . . . . . . . . . . . . . . . . . . . . . 18

Call forward . . . . . . . . . . . . . . . . . . . . . 19

Call transfer . . . . . . . . . . . . . . . . . . . . . 20

Conference call . . . . . . . . . . . . . . . . . . . 20

Intercom/nd handset . . . . . . . . . . . . . . . . 20

Director y . . . . . . . . . . . . . . . . . . . . . . . . 22

Store a new entry . . . . . . . . . . . . . . . . . . 22

Characters by number . . . . . . . . . . . . . . . . 23

Review and dial entries . . . . . . . . . . . . . . . 24

Edit a directory entry. . . . . . . . . . . . . . . . . 24

Delete a directory entry . . . . . . . . . . . . . . . 25

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 26

Caller ID - call waiting with CID . . . . . . . . . . . 26

Review caller ID . . . . . . . . . . . . . . . . . . . 27

Store caller ID in your director y . . . . . . . . . . . 27

Dial from caller ID . . . . . . . . . . . . . . . . . . 29

Delete a caller ID record . . . . . . . . . . . . . . . 29

Delete all caller ID entries . . . . . . . . . . . . . . 29

Telephone settings . . . . . . . . . . . . . . . . . . . 30

Ringer volume . . . . . . . . . . . . . . . . . . . . 30

Ringer tone . . . . . . . . . . . . . . . . . . . . . . 30

Key tone . . . . . . . . . . . . . . . . . . . . . . . 30

Language . . . . . . . . . . . . . . . . . . . . . . 31

Clear voicemail. . . . . . . . . . . . . . . . . . . . 31

Dial type . . . . . . . . . . . . . . . . . . . . . . . 31

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Answering system operation . . . . . . . . . . . . . . 32

Turn the answering feature on and off . . . . . . . . 32

Day and time announcements . . . . . . . . . . . 32

To check day and time . . . . . . . . . . . . . . . . 33

Outgoing announcement . . . . . . . . . . . . . . 34

Record outgoing announcement. . . . . . . . . . . 34

Listen to outgoing announcement . . . . . . . . . . 35

Delete outgoing announcement . . . . . . . . . . . 35

Message playback . . . . . . . . . . . . . . . . . . 35

Announcements . . . . . . . . . . . . . . . . . . . 36

Options during playback . . . . . . . . . . . . . . . 36

Delete all messages . . . . . . . . . . . . . . . . . 36

Record and play memos . . . . . . . . . . . . . . . 37

Remote access code. . . . . . . . . . . . . . . . . 37

Set remote access code . . . . . . . . . . . . . . . 38

Remote operation . . . . . . . . . . . . . . . . . . 38

Message alert . . . . . . . . . . . . . . . . . . . . 40

Announcement only mode . . . . . . . . . . . . . . 41

Turn announcement only mode on or off . . . . . . 41

Record the announcement only message. . . . . . 41

Call screening . . . . . . . . . . . . . . . . . . . . 42

Number of rings . . . . . . . . . . . . . . . . . . . 42

Menu features . . . . . . . . . . . . . . . . . . . . 34

Message window displays . . . . . . . . . . . . . . 43

Headset operation . . . . . . . . . . . . . . . . . . . 44

Headset jack . . . . . . . . . . . . . . . . . . . . . 44

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 45

Battery care and performance . . . . . . . . . . . . 45

Replace the handset battery. . . . . . . . . . . . . 45

Additional information . . . . . . . . . . . . . . . . 46

Troubleshooting . . . . . . . . . . . . . . . . . . . . 46

Troubleshooting . . . . . . . . . . . . . . . . . . . . 53

Maintenance . . . . . . . . . . . . . . . . . . . . . . 54

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 54

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 55

Important safety instructions . . . . . . . . . . . . . . 56

FCC, ACTA and IC regulations . . . . . . . . . . . . . 57

The RBRC® Seal . . . . . . . . . . . . . . . . . . . . 58

Technical specications . . . . . . . . . . . . . . . . 59

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Table of contents

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NEED HELP?

This manual has all the feature operations and troubleshooting you need to

install and operate your new VTech telephone. Please take the time to review

thoroughly to ensure proper installation so you can enjoy the benets of this

VTech innovative and feature rich product. You can also visit our website at

www.vtechphones.com for support, shopping, and everything new at VTech.

In Canada, please visit www.vtechcanada.com.

Call VTech toll free from the US at 1-800-595-9511

Call VTech toll free from Canada at 1-800-267-7377

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Getting started

• Before using this telephone, you must read

Important Safety Instructions on

page 56.

Parts checklist for mi6897

1. Telephone base

2. Handsets (3)

3. Charger power adaptors (2)

4. Chargers (2)

5. Telephone line cord

6. Belt clips (3)

7. Batteries (3)

8. Quick start guide

9. Base power adaptor

10. Wall mount bracket

11. User’s manual

1. Telephone base

2. Handsets (3)

Batteries (3)

6. Belt clips (3)

5. Telephone line cord

9. Base power adaptor

10. Wall mount bracket

11. User’s manual

8. Quick start guide

4. Chargers (2)

3. Charger power adaptors (2)

To purchase replacement batteries, visit us on the web at www.vtechphones. com or call VTech Communications, Inc. at 1-800-595-9511. In Canada, contact VTech Telecommunications Canada Ltd. at www. vtechcanada.com or

1-800-267-7377.

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1. Telephone base

2. Handset

3. Wall mount bracket

4. Telephone line cord

5. Quick start guide

6. Belt clip

7. Telephone base power adaptor

8. Batter y

9. User’s manual

Parts checklist for mi6877

1. Telephone base

2. Handset

8. Batter y

Belt clip

4. Telephone line cord

7. Tel ep hon e Bas e pow e r adaptor

3. Wall mount bracket

9. User’s manual

5. Quick start guide

Getting started

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

Installation

Choose a location

For optimal performance of your cordless telephone system:

1. Ch o ose a ce nt r al lo c at i on fo r t he telephone base.

2. Install your phone(s) as far away as pos s ibl e from any ot her co rdle s s (wirel ess) devices such as cordless telephones, 802.11 wireless routers (for example, WiFi), etc.

3. Inst all your phone(s) as far away as possible from other electronic equipment such as microwave ovens, televisions, computers, etc.

4. Install your telephone equipment away from heat sources and direct sunlight.

5. Avoi d exce ssi ve mois ture, dus t o r extreme cold.

Install handset battery

1. Alig n the two holes in the jack with the soc ket pins, then snap t he plug into place according to the color-coded label.

2. Place the battery in the compartment with the wires tucked inside.

3. Replace cover by sliding it upwards until it clicks into place.

4. Be sure to c harge the batter y in the handset for a minimum of 16 hours before you use your phone.

• Use only the VTech battery pack supplied with your phone.

• Place the handset in its telephone base when not in use to ensure optimum performance.

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Getting started

• If the battery has not been charged, place the handset in the telephone base, and allow it to charge for at least 16 hours.

• Use only the VTech power supply provided with your telephone.

Connect power to telephone base/ handset chargers

1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the connector into the bottom of the telephone base.

2. Choose the location for your charger, and plug its power supply into an electrical outlet.

AC power outlet

Telephone outlet

Installation

Connect to phone line

Plug one end of the telephone line cord into the jack at the bottom of the telephone base, Then plug the other end of the cord into the wall outlet.

AC power outlet

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Installation

Check battery indicator

If you see WARNING CHECK BATTERY! on the handset display, it indicates one of the following:

1. There is no battery in your handset. You need to install the supplied battery into your handset (see

Install handset battery on page 6.)

2. The battery needs to be replaced.

3. The battery has been installed incorrectly. Please reinstall (see

Install handset batter y) and/or

see the diagram in the battery compartment of the handset.

When in LOW BATTERY mode, the keypad sounds, backlighting and speakerphone features do not work. When the battery has been charged, these features will return to their normal function.

Check for dial tone

After the battery is charged, press on the handset. You should hear a dial tone. If not, see Troubleshooting.

LOW BATTERY

• If the phone will not be used for a long period of time, remove the battery to prevent possible leakage.

• If you have any trouble installing your phone, please refer to the Troubleshooting section near the end of this manual.

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Getting started

Installation

If you subscribe to DSL service (optional)

If you hear interference during conversations and/or your caller ID features are not functioning properly,

install a noise lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a noise lter.

Telephone line cord

Noise lter

(For DSL users)

To single telephone

jack (RJ11C)

Belt clip (optional)

To removeTo attach

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Wall mounting (optional)

The wall mount brackets are designed for use on standard wall mount plates only.

1. Follow the instruction on page 7 to connect the power to telephone base and phone line.

2. Line up the tabs on the wall mount adapters with the holes at the bottom of the telephone base.

Snap the wall mount bracket rmly in place.

3. Mount the telephone base on the wall. Position the telephone base so that the mounting studs

will t into the holes on the wall mount bracket. Slide telephone base down on the mounting studs

until it locks into place.

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Getting started

To register a handset

When rst purchased, all accessory handsets show NOT REGISTERED on the screen. To register a handset:

1. Place the handset in its charger (connected to a power outlet.) If

PRESS

FIND HNDST 4 SEC ON BASE does not appear on the screen after a

few seconds, lift up handset and place in the charger again.

2. On the main telephone base,

• Press and hold

INT/FIND HANDSET key for four seconds.

• Release

INT/FIND HANDSET key when IN USE light is on.

The mi6877 comes with one registered handset (named Handset 1). Additonal handsets will be assigned numbers in the order they are registered (Handset 2, 3, 4). You can register a maximum of four handsets. The mi6897 comes with three registered handsets (named Handset 1, 2, and 3). You can register one additional handset, which will be named Handset 4. Additional handsets (mi6803) are available from your local authorized dealers or from our website at www.vtechphones.com in the U.S., or www.vtechcanada.com in Canada. Up to four extension handsets can be registered with the same telephone base, and two can be in operation at the same time. Each additional handset purchased will have to be registered separately following the instruction which comes with the optional handsets.

NOT REGISTERED

PRESS FIND HNDST

4 SEC ON BASE

Registration

• When rst

purchased you need to charge your handsets

for ve minutes

before registering to telephone base.

• The handset number is used as the extension number.

• If the registration is not successful lift all handsets out of their telephone base or charger and place them back in the telephone base or charger. Try the registration process again.

After about 10 seconds the handset will emit a tone and the handset will be assigned the lowest extension number not previously assigned to another system handset (1-4) when successfully registered. Repeat steps 1 and 2 if handset is not registered within two minutes.

Four

seconds

later:

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Registration

If you are replacing a handset on a system that has the maximum number of registered handsets or

wish to change the assigned handset number of your registered handsets, you must rst de-register

the handsets, then re-register all handsets.

To de-register all handsets

1. Press and hold INT/FIND HANDSET on the main telephone base for 10 seconds.

2. When the

IN USE light starts to ash, release the INT/FIND HANDSET button.

3. Press and release

INT/FIND HANDSET again. The IN USE light will turn off and in a few seconds,

all handsets will be de-registered.

4. All handsets will show

NOT REGISTERED.

NOT REGISTERED

• If de-register process does not work you may need to reset the system and try again. To reset: pick up the handset and press . Press the OFF button and place the handset back into the telephone base or charge.

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Getting started

Handset layout

1. Earpiece

2. CID/

3. Headset jack (2.5mm)

4. Talk/ash

5. Dialing keys (0-9, *, #)

Redial/pause

7. Mute/remove

8. LCD display

9. Menu/select

10. Directory/

11. Volume (on side of handset)

12. Off/clear

13. Speaker

14.

Intercom

2 3

12 13

10 11

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1. In use indicator

2. Charging indicator

3. Speaker

4. Setup

Intercom/nd handset

6. Repeat

7. Play/stop

8. Skip

9. Time/set

10. Change

11. Dialing keys (0-9, *, #)

12.

Redial/pause

13.

Mute

14. Clear

15.

Director y

16. Sel/menu

17.

Caller ID

18. Flash

19. Record/memo

20. Volume

21. Delete

22. Answer on/off

Telephone layout

1 2

5 6 7 8 9 10

22 21

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Visual indicators

Base icons

Icon Description

MUTE • Turns on when the microphone is muted.

NEW • Turns on when missed calls have not been reviewed.

• Turns on when the telephone base ringer is off.

Basic operation

Handset icons

Icon Description

MUTE • Turns on when the microphone is muted.

NEW • Turns on when missed calls have not been reviewed.

• Turns on when the handset ringer is off.

• Low battery indicator or charging indicator.

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Handset LEDs

LED Description

• On when handset speakerphone is in use.

Base LEDs

LED Description

• On when base speakerphone is in use.

IN USE • On when the phone is being used.

• Flashes when an extension phone is being used.

CHARGE • On when the handset is charging in the base.

MUTE • On when the microphone is muted.

ANS ON/OFF • On when the answering system is on.

Visual indicators

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Basic operation

Volume control

Press the VOL or on the handset or base to adjust listenting volume. when you change the volume level, the new setting is saved. The new volume level will be applied each time you use the handset, speakerphone or headset.

Flash function

When you subscribe to the call waiting ser vice from your telephone company, press /FLASH to switch to the new call when you receive a call waiting signal. Press /FLASH again to switch back to the original call.

Telephone operation

Making calls

From the Handset:

• Press

(or SPEAKER to use the handset speakerphone feature), then dial

the phone number.

-OR-

Dial the phone number rst, then press

(or SPEAKER).

• To end your call press OFF or place the handset in its base.

From the telephone base:

• Press SPEAKER. Dial the phone number.

-OR- Dial the phone number rst, then press SPEAKER.

• Press SPEAKER to end your call.

Answering calls

From the Handset:

• Press , SPEAKER or any dialing keys.

• To end your call press

OFF or place the handset into its base.

From the telephone base:

• Press SPEAKER or any dialing keys.

• Press SPEAKER to end your call.

• The procedure to adjust the volume is the same for the handset earpiece,

speakerphone, and headset.

• Use

/FLASH

to access other phone company subscriber services described by your provider.

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Redial

• When the handset is idle, press REDIAL/PAUSE to display the last

telephone number dialed from the handset (up to 32 digits). Use

to scroll through the last ve numbers dialed. When the beginning

or the end of the redial list is reached, a double beep will sound.

• If the redial memory is empty, and REDIAL is pressed, a double beep will sound.

Mute

• During a call, press the MUTE key to disable the microphone. You

will not be heard but you will be able to hear the other person. The screen will display MUTED briey:

• Press

MUTE again to return to the normal two-way conversation.

MICROPHONE ON will display briey.

Intercom

You can have intercom conversations between system handsets or the base.

• When the handset or base are idle (off), press

INT on the handset

or INT/FIND HANDSET on the base, the screeen will display:

• Press dialing keys to select the called handset number to be called (1-4 or 0 for the base).

• The other handset or base will ring and the screen will display (for example):

• When the desired number is reached, press

or SPEAKER.

• To erase the displayed number, press

REMOVE on the handset (or DELETE on the base). A

conrmation beep will sound.

• Press

OFF on the handset (or CLEAR on the base) to exit the redial review list.

INTERCOM TO:

HANDSET 2 IS CALLING

PHONE 00:00:15 MUTED

MUTE

Telephone operation

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Basic operation

Telephone operation

• Press , SPEAKER, INT or any dialing key on the other handset (or SPEAKER or INT/FIND HANDSET on the base) to answer the intercom call. The screen will display:

• To end the call, press

INT, or OFF on either handset (or CLEAR on

the base), or place the handset back in its telephone base.

• If the other handset being called is out of range or on an external call, when paged, the display of the calling handset will show:

Call forward

An external call can be forwarded from base to handset, handset to handset, or handset to base.

• If you are on an external call, you can forward the call to another handset or base by pressing and holding INT. The calling handset display will show FORWARD TO and you should input the number of the desired handset (1-4, or 0 for the base).

• The called handset or base will show

INCOMING CALL and start

ringing.

• Press

, SPEAKER or any of the dialing keys on the called handset

(SPEAKER or INT/FIND HANDSET on the base) to answer the call.

If the forwarded call is not answered within 30 seconds, the external

call will be returned to the rst handset, the display will show CALL BACK, and ring for 30 seconds. If the returned call is not answered

within 30 seconds, the external call will end automatically.

INTERCOM ENDED

UNABLE TO CALL TRY AGAIN

FORWARD TO:

CALL BACK

INTERCOM

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Intercom/nd handset

If you cannot nd your handset(s) press INT/FIND HANDSET on the telephone base to page the handset(s) for up to 60 seconds.

• When the handset is not being used, press

INT/FIND HANDSET.

• Press dialing keys to select the called handset number to be called.

Conference call

It is possible to establish a conference call between any two handsets (or a handset and the telephone base) and the external line.

If the telephone base or a handset is already connected to the external line, the telephone base or a handset can join the call by pressing SPEAKER on the telephone base or on a handset. A conference call will immediately be established. The screens will show:

PHONE 00:00:25

Call transfer

An external call can be transferred from base to handset, handset to handset, or handset to base.

• The person at a handset or base can transfer an external call to another handset or base by

pressing INT (SPEAKER or INT/FIND HANDSET on the base). The external call is put on hold automatically.

• Select the handset number to be transferred (1-4 or 0 for the base.)

• The called handset or base will ring and the screen will show

HANDSET 1 IS CALLING.

• Pick up the transferred call on the called handset by pressing

, SPEAKER or INT.

• The people at the two handsets/base will be able to talk to each other. Either person can hang up allowing the conversation with the external person to resume.

CALL TRANSFERRED will briey

be displayed on the calling handset.

If the transferred call is not answered within 100 seconds, the intercom attempt will be automatically

ended and the external call will return to the rst handset.

• For the INT/FIND HANDSET

function to work, the system handsets need to be in idle (off) mode.

Telephone operation

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Basic operation

-OR-

• Press * or wait 3 seconds you can page all handsets

• All handsets will ring and the screen on the handsets and the telephone base will display (for example):

• To cancel the page at the handset, press

, SPEAKER or any dial pad key (0-9, *, #) on the handset, or press INT/FIND HANDSET at the base. Pressing OFF on a handset will silence the ringer but not cancel the page.

** PAGING **

Telephone operation

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Caller ID

Caller ID - call waiting with CID

Your phone is capable of displaying the number of the caller before the call is answered (caller ID or CID). If the number is already in the director y, the name of the caller will also be displayed. Your phone can hold up to 50 CID entries.

• The handset or base display inform you when there are calls that have not been answered by a system handset or base. These are missed calls. If you answer a call before the information appears on the screen, it will not be in the caller ID log.

• The

NEW icon in the lower left corner indicates the call has not yet

been reviewed.

• Press and hold

REMOVE on the handset (or DELETE on the base)

will clear all missed CID records.

• After all missed

CID records are reviewed, the screen will show:

Your phone can also display the name and number of the call waiting caller, (call waiting caller ID,) so you can decide whether to answer the incoming call, or continue with the current conversation.

HANDSET 1

5 MISSED CALLS

• Due to regional incompatibilities, CID information may not be available for every incoming call. In addition, the calling parties may intentionally block their names and/or phone numbers from being sent.

• These are subscription services provided by most regional telephone service providers. You must subscribe to these ser vices to

enjoy the benets

of these features. If you do not subscribe to CID services, you can still use your phone and the other features it offers.

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Basic operation

Caller ID

Review caller ID

When the handset or base is idle (off), press the to enter the caller id review mode.

-OR-

• With the handset or base idle (off), press MENU.

• Press to scroll to CALL LOG.

• Press

SEL. Use and to scroll through the call log entries.

When the beginning or the end of the call log is reached, a double beep will sound.

• If the call log is full, the oldest entry is deleted to make room for the new call. If the call log is empty the following message is displayed when you try to review CID records:

Store caller ID in your directory

• Follow the steps in Review caller ID (above) to nd the record to be stored.

• The phone number in the caller ID log was sent by the phone company. You may have to dial the number differently. Press

the # key repeatedly to see the different dialing options. You can add or remove an initial 1 or the area code. The dialing options are:

• Press

SEL to store the displayed number.

• If the caller ID record contains both name and number, the name and number will be stored after pressing SEL.

CALL LOG EMPTY

>CALL LOG RINGER VOLUME

• Press OFF on

the handset (or CLEAR on the base) any time to exit the caller ID log.

• All handsets and the base share a common caller ID log, stored in the base, If a call log entry is deleted, it will disappear from all handsets and the base.

595-9511

1-595-9511

800-595-9511

1-800-595-9511

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Caller ID

• If the record does not contain a name, you will be prompted

to EDIT NAME and the screen will show:

• If the caller ID record does not contain a number, you will be

prompted to EDIT NUMBER, and the screen will show:

• After the entry has a name and number, press

SEL to save.

A conrmation beep will sound and the screen will display

SAVED

• If both the name and number are missing, for example, as in a private listing, nothing will be stored, and the screen will display:

• If the number already exists in the directory, the entry will not be stored, and the screen will show:

• If the directory is full, the screen will show:

LIST FULL

ALREADY SAVED

UNABLE TO SAVE

ENTER NUMBER 800-595-9511_

EDIT NAME VTech Com_

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Basic operation

Caller ID

Dial from caller ID

• Follow the steps in Review caller ID (page 27) to nd the entry to

be dialed.

• To change how the number will be dialed, press

# repeatedly to scroll

through the various dialing options. The dialing options are:

• Press

or SPEAKER to dial the number.

Delete a caller ID record

• Follow the steps in Review caller ID (page 27) to nd the record to be deleted.

• Press

REMOVE on the handset (or DELETE on the base) to delete

the record. A conrmation beep will sound and the previous CID

record will be displayed.

Delete all caller ID entries

• To delete all caller ID records when you are reviewing the call log, press and hold REMOVE on the handset (or DELETE on the base). The screen will display DELETE ALL CALLS? Press SEL to conrm. Press OFF on the handset (or CLEAR on the base) to return to the call log record previously displayed.

DELETE ALL

CALLS

595-9511

1-595-9511

800-595-9511

1-800-595-9511

• The phone number in the caller ID log was sent by the phone company. You may have to dial the number differently. Press the # key repeatedly to see the different dialing options. You can add or remove an initial 1, as well as the area code.

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Telephone settings

• The handset will not ring when a call comes in if ringer volume is at the lowest setting.

• Settings for the handset and the base must be programmed separately. For example, when you set the ringer volume for the handset, it will not automatically set in the base.

•

Key tone is preset to ON.

Ringer volume

• With the handset or base in idle (off) mode, press MENU then press or until RINGER VOLUME is shown.

• Press SEL. You will hear a sample of the ringer.

• Press , or a digit (0 through 6). You will hear a sample of the new ringer volume and the volume bar will be increased or decreased each time the setting is adjusted. At the lowest setting the ringer will be turned off and the display will show:

- OR -

• With the handset or base in idle (off) mode, press

or of the

volume control will directly go to ringer volume menu.

• Press or to adjust the ringer volume.

Ringer tone

• With the handset or base in idle (off) mode, press MENU then press or until RINGER TONE is displayed.

• Press SEL. Then press , or a digit (0 through 9). You will hear a sample of the ring tone and you will see the number of that ring tone, (0 - 9).

• Press

SEL to conrm.

Key tone

• With the handset or base in idle (off) mode, press MENU then press or to until KEY TONE is displayed.

• Press

SEL. The current setting will be shown. Press or to

see ON or OFF. When set to on, the handset or base will emit a beep whenever a key is pressed.

• When the desired option is shown, press

SEL.

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Basic operation

• This function only cancels the indication of voicemail on the handset and base displays. It does not cancel the actual voicemail status at the telephone company.

• When the phone is set to pulse, it is possible to switch to temporary tone during a call by pressing *TONE. Once pressed, tone will be used for rest of the call. After hanging up, the phone will return to pulse for the next call.

Language

• From the idle (off) mode, press MENU then press or until LANGUAGE is displayed.

• Press

SEL. Press or to choose between ENGLISH, FRENCH

or SPANISH.

• Press

SEL to conrm. (The language is preset to English.)

Clear voicemail

• From the idle (off) mode, press MENU then press or until CLR VOICE MAIL is displayed.

• Press

SEL.

• Press

SEL again to conrm or press OFF to exit.

Dial type

• From idle (off) mode, press MENU then or to DIAL T YPE.

• Press

SEL then or to scroll to TONE (touch tones) or PULSE

(rotary).

• Press

SEL to conrm. The dial type is preset to TONE.

LANGUAGE ENGLISH

>DIAL TYPE DIRECTORY

>CLR VOICE MAIL DIAL TYPE

TURN INDICATOR

OFF?

DIAL TYPE PULSE

Telephone settings

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Your answering system has approximately 15 minutes of recording time, and it can record up to 99 messages. Each message is limited to four minutes.

Turn the answering feature on and off

Press the ANS ON/OFF button on the telephone base to turn the answering system on or off. When the feature is on, the ANS ON/OFF button will be lit, the system will answer calls, and incoming messages can be recorded.

Day and time announcements

To set day and time

Before playing each recorded message, the answering system announces the day and time the message was received.

Set the day and time by pressing TIME/SET twice. You can change settings by pressing CHANGE, and you can advance to the next type of setting by pressing

TIME /SET again. See the following page for more detailed instructions.

Answering system operation

• When your answering system is powered off, you can still play your messages and change the answering system settings

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Basic operation

Answering system operation

Before using the answering system, you should follow the steps to set the day and time, so messages are dated correctly. Each time you press and release the CHANGE button on the telephone base, the day, hour, minute, or year advances by one unit. When you hear the correct setting, press TIME/SET to move to the next setting. Pressing and holding the CHANGE button when setting the day and time will increase the minutes or years by 10.

1. Press

TIME /SET, the system announces the current setting.

2. Press

TIME /SET again.

3. The answering system will announce the current day setting. Press

CHANGE on the base until

you hear the correct day.

4. Press

TIME /SET, the system announces the current hour setting.

5. Press

CHANGE until you hear the correct hour.

6. Press

TIME /SET, the system announces current minute setting.

7. Press

CHANGE until you hear the correct minute.

8. Press

TIME /SET, the system announces the current year setting.

9. Press

CHANGE until you hear the correct year.

10. Press

TIME /SET to conrm. The system announces the new time and day setting followed by

a conrmation beep.

To check day and time

Press TIME/SET at any time and the system will announce the current setting without changing it.

• If you have caller ID service, the time will automatically be updated whenever caller ID information is delivered. However, since the date, rather than the day, is delivered, you have to program the year once, so the system can derive the day of the week.

• Pressing and holding the CHANGE button when setting the time and date will advance the minutes or years by 10.

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Outgoing announcement

Your answering system is pre-programmed with an announcement for normal (answer and record) mode. If the phone is set up to record messages, the phone answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with a recording of your own.

Record outgoing announcement

1. Press SETUP, the system announces “Announcement. Press PLAY or press

RECORD. To continue set up, press SETUP.”

2. Press

REC/MEMO. After you hear “Record after the tone. Press STOP when you

are done,” speak toward the MIC to record an announcement for up to 90

seconds.

3. The elapsed time (in seconds) is shown in the message window when recording.

Answering system operation

• Caller ID provides the time and date. Set the year so that the day of the week can be set from the caller ID information. After setting the time once, it will thereafter be set automatically with incoming caller ID information. The time will be set automatically only if the caller ID service is subscribed from your local telephone company.

•

Announcements less than three seconds will not be recorded.

Menu features

System announces Description

“Announcements” Change the code, (set to 19 at the factory,) required to listen to

messages from a remote touch-tone phone.

“Remote access code” Set code to access remotely from a touch tone phone.

“Message alert” Beeps every 10 seconds when there are new messages.

“Announcement only” Outgoing message only. No recording of incoming messages.

“Call screening” Turn call screening on or off.

“Number of rings” Change the number of times the system rings before it answers a call,

(2, 4, 6 or toll saver).

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Basic operation

4. Press PLAY/STOP / when you have nished recording. The system will play back your

recorded message and then save it.

Listen to outgoing announcement

1. Press SETUP.

2. Press

PLAY/STOP / .

Delete outgoing announcement

1. Press SETUP.

2. Press

PLAY/STOP /

to begin playback.

3. During playback, press

DELETE X to delete the announcement.

4. The system will conrm deletion with the prompt “Announcement deleted.”

When the announcement is deleted, calls will be answered with the programmed announcement

“Hello. Please leave a message after the tone.”

Message playback

Press PLAY/STOP /

to listen to new messages. The system will announce the number of new messages recorded and then start playing them starting with the oldest one. If there are no new messages, all old messages will be played from the beginning until the voice prompt “End of messages.”

Answering system operation

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Answering system operation

Announcements

1. When playback begins, the total number of messages will be announced.

2. Before each message, the day and time it was received will be announced.

3. After the last message the system will announce,

“End of messages.”

4. If the system has less than ve minutes of recording time left, the time remaining will also be

announced.

Options during playback

1. Press and to adjust the speaker volume.

2. Press

SKIP once to skip to the next message, or press and hold to speed up the message

playback, using the voice prompt of day and time as index.

3. Press

REPEAT to repeat the message currently playing. Press twice

to listen to the previous message, or press and hold to slow down the message playback process.

4. Press

DELETE X to delete the message currently playing.

5. Press

PLAY/STOP to stop playback.

Delete all messages

To delete all messages, press and hold DELETE X while the phone is idle (not during a call or during message playback) to delete all old messages. New messages (which haven’t been heard before) will not be deleted.

• The number of messages in the oval message

window ashes

when there are new messages. The number in the message window is on steady when are no new messages.

• While the telephone base is idle (off), press the VOL

and buttons to change the telephone base ringer volume. While listening to an incoming message or message playback press the VOL and buttons to change the listening volume.

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Basic operation

Answering system operation

Record and play memos

Memos are messages recorded by you or other household members intended for yourself or anyone else who uses the answering system. They are saved, played back, and deleted like incoming messages from other callers.

Record a memo

1. Press

REC/MEMO.

2. You will hear the voice prompt

“Record after the tone. Press STOP when you

are done.”

3. Speak toward the

MIC to record a memo for up to 90 seconds.

4. The timer shows the elapsed time (in seconds) in the message window when you are recording.

5. When nished recording, press

PLAY/STOP /

to save the memo.

The system announces “Recorded” to conrm.

Play back a memo See Section on Message playback about retrieving memos.

Remote access code

To retrieve new messages from any touch tone phone from a remote location, a two digit access code is required. The remote access code can be any two digit number between 10 and 99. The remote access code has been set to 19 at the factory but it can be changed it to any two digit number any time for your convenience.

• Memos less than three seconds

will not be recorded You can record

a memo up to

four minutes long.

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Answering system operation

Set remote access code

1. Press SETUP twice, the system will announce “Remote access code. To change the setting, press

CHANGE.”

2. Because the remote access code was set to 19 at the factory, press

CHANGE, the system

announces “19.”

3. Press and release

CHANGE to advance the remote access code number by one. Press and hold

CHANGE to advance the remote access code by 10.

4. When the desired number is heard. Press

SETUP to save and advance to the next menu option

or press PLAY/STOP /

to save and exit.

Remote operation

1. From any touch tone telephone, dial your telephone number.

2. While your outgoing announcement is playing, enter the two digit remote access code before taking the following actions.

3. Hang up to end the call and save all undeleted messages.

If you pause for more than 10 seconds during remote access, you will hear a help menu listing all features and commands. If no command is entered for the following 20 seconds, the call will end automatically.

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Basic operation

Answering system operation

Purpose Press Action

Play all messages in the mailbox

1 Listen to new messages. If there are no new messages,

all messages will be played back.

Play new messages in the mailbox

2 Plays all new (not previously listened to) messages.

Delete a message 3 Delete message currently playing.

Delete all old messages 3,3 Press when any message is playing to delete all old

(previously reviewed) messages.

Repeat a message 4 Press to repeat current message.

Repeat the previous message

4,4 Press to repeat previous message.

Stop 5, Press to stop messages from being played.

Skip a message 6 Press to skip to the next message.

Review announcement #7 Listen to current outgoing announcement.

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Message alert

The message alert function produces an audio tone to remind you that there are new messages on the answering system.

1. Press

SETUP three times and you will hear “Message alert. To change the setting, press

CHANGE .”

2. Press

CHANGE to conrm the current status; on or off is also displayed on the message

window.

3. Press

CHANGE again to change the setting.

4. Press

SETUP to save and advance to the next menu option or press PLAY/STOP / to save

and exit.

Answering system operation

• Your phone may not respond to remote access commands if tones produced by the telephone from which you are calling are too short. Hold the buttons down longer if this occurs.

• If accessing from a touch tone telephone, press #5 to stop recording.

Purpose Press Action

Record announcement *7 P res s a f ter hear ing th e b eep. Reco rd yo ur new

announcement. Press 5 to stop recording. The system

will play back the announcement for conrmation.

Record memo 8 Press after hearing the beep. Speak after the system

announces “Record after the tone. Press STOP when you are done.” Start recording your memo. Press 5 to stop.

Review remote access code #9 Listen to current remote access code.

Change remote access code *7 Change remote access code.

Turn system off 0 When the system announces, “Answering machine off,”

press 0 again to turn the system back on.

Turn system on 0 When the system is off, it answers after 10 rings and

announces, “Please enter your remote access code.” Enter your remote access code.

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Basic operation

Answering system operation

When the message alert function is turned on, the telephone base beeps every 10 seconds, and PLAY/STOP / and the number of messages in the oval message window ash when there are new messages.

If PLAY/STOP /

and the number in the message window are on steadily, there are no new messages.

Announcement only mode

In announcement only mode, callers hear an announcement but cannot leave messages. When announcement only is turned on, calls are answered with the pre-recorded announcement “We’re sorry. Messages to this number cannot be accepted” or you may record your own message.

Turn announcement only mode on or off

• Press SETUP four times, the system will announce “Announcement only. Record no messages. To change

the setting, press CHANG E.”

• Press

CHANGE until you hear the option you want (on or off).

• Press

PLAY/STOP /

to save your selection and exit.

Record the announcement only message

1. Press SETUP four times, the system will announce “Announcement only.

Record no messages. To change the setting, press CHAN GE.”

2. Press

CHANGE until you hear the option on.

3. Press

SETUP three times, the system will announce “Announcement.

Press PLAY or press RECORD. To continue, press SETUP.”

4. Press

REC/MEMO. The system will announce, “Record after the tone. Press STOP when you are

done.” Speak toward the MIC to record an announcement for up to 90 seconds.

5. The elapsed time (in seconds) will be shown in the message window while you are recording.

6. Press PLAY/STOP / when you have nished recording. The system will play back your recorded

message before saving it.

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Answering system operation

Call screening

If you wish to review caller ID or listen to caller’s leaving their message before choosing to answer a call, follow these steps:

1. Set the playback

VOL on the telephone base to a level greater than one on

the message window by pressing or to adjust the volume for message playback.

2. If you decide to answer a call while the caller is leaving a message, simply

press or SPEAKER on the handset or base. The answering system will stop.

Number of rings

This function sets the number of rings before the answering system picks up the call. When you call from a touch tone phone, if you have toll saver on, the answering system alerts you that you have new messages by answering after two rings. If there are no new messages, the system answers after four rings. When retrieving messages from a location where long distance charges apply, you may disconnect your call after three rings to avoid long distance charges.

1. Press

SETUP six times, the system will announce “Number of rings. To change the setting, press

CHANGE.”

2. Press

CHANGE to conrm the current status, which is also displayed on the oval message

window.

3. Press

CHANGE to set the number of rings to 2, 4, 6, or toll saver.

4. Press

SETUP to save and advance to the next setup option, or press PLAY/STOP / to save

and exit.

• While the telephone base

in idle (off)

mode, press the VOL buttons to change the telephone base ringer volume. While listening to an incoming message or message playback press the VOL buttons to change the listening volume.

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Basic operation

Answering system operation

Message window displays

Display Explanation

0 No messages.

1 - 98 Total number of messages and memos, or message number currently playing.

Number ashes if there are new messages.

1 - 8

Playback or ringer volume level selected when VOL or is pressed.

10 - 99

Current remote access code while setting

1 - 99 (counting) Elapsed time while recording a memo or announcement up to 90 seconds.

99 (ashing) Memo or announcement recording exceeds maximum time of 99 seconds.

F (ashing) Memory is full. Messages must be deleted before new messages can be

recorded.

CL (ashing) Clock needs to be set.

A Announcement only mode is on.

-- Answering system is answering a call or being accessed from a remote location or the base speaker is being used.

-- (ashing) System is in programming mode.

On or OFF Displayed for one second when any answering system setting is turned on

or off.

02, 04, 06, tS Change number of rings until the system answers the call.

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Operating range

T h i s c o r dl e s s t e l e p h o n e o p e r a t e s w i t h i n th e m a xim um powe r al low ed by t he Fede ral Communications Commission (FCC). Even so, this han dset and telephone base can communicate only over a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or

ofce.

If there is a call while the handset out of range, the handset might not ring or if it does ring, the call might not connect well when you press . Move closer to the telephone base, then press to answer the call.

If the handset is moved out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the telephone base.

If you move out of range without pressing OFF, the phone will be left off the hook. To hang up properly,

walk back into range, periodically pressing OFF.

• To purchase a headset, visit us on the web at www. vtechphones.com or call VTech Customer Service at 1-800-595-9511. In Canada, contact

Telecommunications

Canada Ltd. at www. vtechcanada.com or 1-800-267-7377.

Headset jack

You can use this telephone handsfree when you ins tall any VTec h 2.5 mm headset, purchased separately.

Plug the headset into the jack located on the lef t side of the handset (under

the small rubber ap). Do not force the

connection, but ensure the pl ug fits securely.

Headset operation

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Basic operation

Batteries

Battery care and performance

After the battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking) up to 7.5 hours

While not in use (standby*) up to 3.5 days

* Handset is off the telephone base or charger but not in use.

• The battery needs charging when: — A new batter y is installed in the handset.

— The phone beeps twice every ve seconds.

— The screen displays

LOW BATTERY and the low battery icon.

• Place the handset in the telephone base so the

CHARGE light turns on. The battery is usually fully

charged in about 16 hours.

• You can keep the battery fully charged by returning the handset to the telephone base after each use.

• If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced.

• To reduce the

risk of re or

injury to persons or damage to the telephone, charge the battery provided with this product only in accordance with the instructions and limitations

specied in the

user’s manual.

Replace the handset battery

1. Remove the batter y compartment cover on the handset by pressing on the indentation and sliding the cover downward.

2. Lift out the old battery and disconnect.

3. Align the two holes in the new battery’s plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in Installation, on page 7.

4. Replace the cover by sliding it up into place.

5. The new battery must be fully charged before installing it into the phone. Place the handset in the telephone base and allow it to charge for at least 16

hours the rst charge. The telephone might operate before that, but for best

performance, let the battery charge fully.



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Troubleshooting

If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after

trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

Problem Suggestion

My phone doesn’t work at all.

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged rmly into the telephone base and the telephone

wall jack.

• Disconnect the AC adaptor for a few minutes, and then reconnect it.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its telephone base when not in use.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset.

• You may need to purchase a new battery, please refer to the

Batteries section of this user’s

manual.

I cannot get a dial tone.

• Try all the suggestions above.

• Move the handset closer to the telephone base. You might have moved out of range.

• Your line cord might be malfunctioning. Try installing a new line cord.

• If the previous suggestions don’t work, disconnect the telephone base from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

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Troubleshooting

Problem Suggestion

I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd

the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the

Telephone settings section of this user’s manual to set the

dial mode.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company.

• Eliminate any background noise. Noise from a television, radio or other appliance may cause

the phone not to dial out properly. If you cannot eliminate the background noise, rst try muting

the handset before dialing, or dialing from another room in your home with less background noise.

Additional information

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Problem Suggestion

UNABLE TO CALL TRY AGAIN displays

on my handset.

• Move the handset closer to the telephone base. You might have moved out of range.

• If the handset is in its telephone base and the charging light does not light, refer to the charge light is off in this troubleshooting guide.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

The battery does not hold a charge.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its telephone base when not in use.

• You may need to purchase a new battery, please refer to the

Batteries section of this user’s

manual.

• Your phone might be malfunctioning. Please refer to the

Warranty section of this user’s manual

for further instruction.

If you subscribe to DSL service

If you hear noise during conversations and/or your caller ID features aren’t functioning properly,

install a noise lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a noise lter.

Troubleshooting

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Additional information

Problem Suggestion

I get noise, static, or weak signal even when I’m near the telephone base.

• Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by:

a. positioning your new phone as far away as possible from any other existing cordless

telephone system that is already installed in your home to avoid the two systems interfering with each other.

b. positioning your telephone base as far as possible from your router, computer or any other

computer devices.

c. selecting channels four through 10 for your router (refer to your router’s user manual for

more information).

• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

I hear other calls while using my phone.

• Disconnect your telephone base from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

Troubleshooting

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Problem Suggestion

My handset does not ring when I receive a call.

• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.

• Make sure the telephone line cord is plugged rmly into the telephone base and the telephone

jack. Make sure the power cord is plugged in.

• You may be too far from the telephone base.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its telephone base when not in use.

• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

• The layout of your home or ofce might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper oor.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

• Your line cord might be malfunctioning. Try installing a new line cord.

Troubleshooting

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Additional information

Problem Suggestion

My calls fade or cut in and out while I’m using my handset.

• Relocate your phone to a higher location. The phone will get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service.

The charge light is off. • Clean the handset and telephone base charging contact each month using a pencil eraser

or cloth.

• Make sure the power and line cords are plugged in correctly and rmly.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset.

• Your phone might be malfunctioning. Please refer to the

Warranty section of this user’s

manual for fur ther instruction.

Troubleshooting

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Problem Suggestion

My Caller ID isn’t working.

• Caller ID is a subscription service. You must subscribe to this ser vice for this feature to work on your phone.

• Your caller must be calling from an area that supports caller ID.

• Bo th you and yo ur c al le r’s telephone companies must use caller ID com pa ti bl e equipment.

My answering machine is not recording messages.

• Make sure system is turned ON (the ANS ON/OFF key is illuminated).

• Make sure the announcement only feature is set to

OFF.

I cannot hear recorded messages.

• Using the telephone base volume control, raise the volume to a comfortable listening level.

CL is ashing in the

telephone base message display window.

• You need to set the day and time. Refer to the section(s) on setting day and time in this user’s manual.

• Make sure announce only feature is set to

OFF.

Common cure for electronic equipment.

If the unit does not seem to be responding normally, then try putting the handset in its telephone base. If it does not seem to respond, do the following (in the order listed):

1. Disconnect the power to the telephone base.

2. Disconnect the handset battery, and spare battery, if applicable.

3. Wait a few minutes.

4. Connect power to the telephone base.

5. Re-install the battery(ies).

6. Wait for the handset to re-establish its link with the telephone base. To be safe, allow up to

one minute for this to take place.

Troubleshooting

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Additional information

Problem Suggestion

I lost a handset and just bought a new one. How do I register the new one ?

• Press and hold INT/FIND HANDSET on the main telephone base for 10 seconds.

• When the

IN USE light starts to ash, release the INT/FIND HANDSET button.

• Press and release

INT/FIND HANDSET again. The IN USE light will turn off and in a few

seconds, all handsets will be de-registered.

• All handsets will show

NOT REGISTERED.

• Place the handset in its charger (connected to a power outlet.) If

PRESS FIND HNDST 4 SECS

ON BASE does not appear on the screen after a few seconds, lift up handset and place in the

charger again.

• On the main telephone base,

• Press and hold

INT/FIND HANDSET key for four seconds.

• Release

INT/FIND HANDSET key when IN USE light is on.

• The LCD screen on the telephone base will show,

HS REGISTERED.

• The handset will show

HS REGISTERED and beep once.

Troubleshooting

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Maintenance

Taking care o f your telephone

Your cordles s telephone c ontains sop histicated e lectroni c parts, so it mu st be treated with car e.

Avoid roug h treatment

Place the h andset down ge ntly. Save the original p acking mater ials to protec t your telephon e if you ever need to ship it .

Avoid water

Your telephon e can be damage d if it gets wet. Do not use t he handset out doors in the rain, or h andle it with we t hands. Do not in stall your telepho ne base near a sin k, bathtub or sh ower.

Elect rical storm s

Electri cal storms can som etimes cause p ower surges har mful to electroni c equipment . For your own safet y, use c aution when us ing electric app liances dur ing storms.

Cleani ng your telep hone

Your teleph one has a dur able plastic casing that should ret ain its luster for many year s. Clean it only w ith a sof t cloth slig htly dampene d with wat er or a mi ld soap. Do n ot use excess water or cleanin g solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU

UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

What does this limited warranty cover?

• T he manufacturer of th is VTech product, V Tech Co mmunicatio ns, warrants to the ho lder of a valid pro of of purchase (“C onsumer” or “ you”) that the pro duct and all ac cessories provi ded by VTech in the sa les package (“Pro duct”) ar e free from mater ial defects in mater ial and workm anship, pursu ant to the following te rms and condi tions, when insta lled and used norma lly and in accord ance with op eration inst ructions. T his limited warrant y extends only to th e Consumer for Pr oducts pur chased and us ed in the United State s of America.

What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

• During t he limited warrant y period, VTech’s author ized service rep resentative w ill repair or replac e at VTech’s option, wi thout charge, a Mater ially Defective Pro duct. If we repair th is

product, we may use n ew or refurbished re placement part s. If we choose to r eplace this p roduct, we may r eplace it wit h a new or refurbished p roduct of the s ame or similar desig n. VTech will return repair ed or replacement pr oducts to you in work ing conditi on. VTech will retain de fective par ts, modules, or equ ipment. Repa ir or replacement of Pr oduct, at VTech’s optio n, is your exclusive reme dy. You should expect t he repair or rep lacement to ta ke approximately 30 d ays.

How long is the limited warranty period?

• The limi ted warranty p eriod for the produ ct extends for ONE (1) YEAR fro m the date of purc hase if we repair or repl ace a Materially Defe ctive Product und er the terms of this lim ited

warranty. This limi ted warranty a lso applies to repai red or replac ement Produc ts for a period of eith er (a) 90 days from the d ate the repaire d or replacement Pro duct is ship ped to you or (b)

the time remainin g on the original one -year warranty; whi chever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover

1. Produ ct that has bee n subjected to m isuse, accid ent, shipping or ot her physical d amage, improper in stallation , abnormal op eration or han dling, negle ct, inundation,  re, water or other li quid

intrusion; or

2. Produ ct that has bee n damaged due to r epair, alteratio n or modication by a nyone other tha n an authorized s ervice repres entative of VTech; o r

3. Product t o the extent that t he problem experi enced is caus ed by signal condit ions, networ k reliability or c able or antenn a systems; or

Warranty

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Additional information

Warranty

4. Produ ct to the extent t hat the problem is ca used by use with n on-VTech electric al accessor ies; or

5. Product w hose warranty/qua lity sticke rs, Product s erial number s plates or electro nic serial num bers have been remove d, altered or ren dered illegible; or

6. Product p urchased, u sed, servi ced, or shipped for r epair from out side the Unite d States, or used for co mmercial or insti tutional pur poses (includin g but not limited to Prod ucts used for r ental

purpos es ); or

7. Produ ct returned wi thout valid proof of p urchase (see 2 be low); or

8. Charges fo r installati on or set up, adjus tment of custo mer control s, and install ation or repair of syste ms outside th e unit.

How do you get warranty service?

• To obta in warranty se rvice in th e United States of Amer ica, call 1-800 -595-9511 for instruc tions regarding w here to return the Prod uct. Before calli ng for servi ce, please ch eck the user ’s manual. A check of t he Product co ntrols and features m ay save you a servi ce call.

• E xcept as provided by a pplicable law, you as sume the risk of l oss or damage durin g transit and transp ortation and are r esponsibl e for deliver y or handling c harges incur red in the transpor t of Produc t (s) to the s ervice lo cation. VTech wi ll return repaired or r eplaced pro duct under this lim ited warranty to you, t ransport ation, delivery o r handling ch arges prepai d. VTech assume s no risk for d amage or loss of the Pro duct in trans it.

• If the Prod uct failure is not cove red by this limited war ranty, or proof of p urchase doe s not meet the terms of th is limited warr anty, VTech will notify y ou and will requ est that you auth orize the

cost of repair prio r to any further repai r activity. You must p ay for the cost of re pair and return ship ping costs fo r the repair of Pro ducts that are not cov ered by this limi ted warranty.

What must you return with the Product to get warranty service?

1. Retur n the entire origin al package and c ontents includi ng the Produc t to the VTech service l ocation along wit h a description of t he malfunct ion or difc ulty;

2. I nclude “va lid proof of pur chase” (sales rece ipt) identif ying the Product pu rchased (Pro duct model) and th e date of purcha se or receipt; a nd

3. Provide y our name, comp lete and corre ct mailing ad dress, and tel ephone numb er.

Other Limitations

• T his warranty i s the complete and exc lusive agreem ent between yo u and VTech. It supe rsedes all ot her written o r oral commun ications rel ated to this Product . VTec h provides no ot her

warranties for thi s product. The warr anty exclusively d escribes al l of VTech’s responsibil ities regar ding the prod uct. There ar e no other expres s warranties. No one i s authorized to m ake

modication s to this limite d warranty and y ou should not re ly on any such mo dication .

St ate Law Rights: This war ranty gives you spe cic legal right s, and you may also h ave other right s which vary fr om state to state.

Li mitations: Impl ied warranties, including th ose of tness for a partic ular purpose a nd merchantab ility (an u nwritten warra nty that the produ ct is t for ordinar y use) are limi ted to one year from date of purc hase. Some states do n ot allow limit ations on how lo ng an implied war ranty lasts, so th e above limitation may n ot apply to you.

• In n o event shall VTech be liab le for any indire ct, special, inc idental, conseq uential, or similar d amages (includi ng, but not limi ted to lost pro ts or revenue, ina bility to use t he product, or

other associate d equipment, the c ost of substit ute equipmen t, and claims by t hird parties) resul ting from the use of th is product . Some states do n ot allow the excl usion or limit ation of incidental or c onsequenti al damages, so the ab ove limitatio n or exclusion may n ot apply to you.

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When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the telephone base and handset are provided for v entilatio n. To p rotect th em from o verheat ing, thes e opening s must not be blocked by placing

the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper

ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power

company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.

9. Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or

electric shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specied

access doors may expose you to dangerous voltages or other risk s. Inco rrect r eassemb ling ca n cause elect ric s hock when th e produ ct is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock.

12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of

other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the pr oduct has b een d ropped and the telephone base and/or handset has been damaged. F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

15. Only p ut the handset of your telephone next to your ear when it is in normal talk.

Important safety instructions

SAVE THESE INSTRUCTIONS

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Additional information

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

* Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help.

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telepho ne line and still have them ring when you are called. The REN for this product is

encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more

information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your

alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before

interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.

The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

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FCC, ACTA and IC regulations

* Remain on the line and briey explain the reason for the call before hanging up.

* Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term “IC:” before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination

on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.

The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of ser vice within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste,which may be illegal in your area.

VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

The RBRC® Seal

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Additional information

Technical specications

Frequency Control Crystal controlled PLL synthesizer

Transmit Frequency Telephone base: 5725-5850 MHz

Handset: 2400-2483.5 MHz

Receive Frequency Telephone base: 2400-2483.5 MHz

Handset: 5725-5850 MHz

Channels 95

Nominal Effective Range Maximum power allowed by the FCC and IC. Actual operating range

may vary according to environmental conditions at the time of use.

Size Handset: 141mm X 49mm X 35mm

Telephone base: 177mm X 120mm X 78mm Charger: 89mm X 78mm X 53mm

Weight Handset: 141 grams

Telephone base: 385 grams Charger: 76 grams

Power Requirements Handset: 600mAh Ni-MH battery

Telephone base: 9V DC @ 600mA Charger: 9V DC @ 200mA

Memory Directory: 50 Memory locations, up to 32 digits, 16 characters per

location CID: 50 memory locations

Enhanced 5.8GHz technology–your

phone operates on a dual band transmission that combines the best of 5.8GHz and

2.4GHz technologies, providing enhanced performance over standard cordless telephones.

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Additional information 47 Adjusting handset volume 17 Announcement only mode 41, 43 Announcements 36 Answering calls 17 Answering system operation 32–43

Basic operation 15 Batteries 45 Battery care and performance 45 Belt clip 9

Caller ID 26–29 Caller ID - call waiting with CID 26 Call forward 19 Call screening 42 Call transfer 20 Characters by number 23 Check battery indicator 8 Check for dial tone 8 Choose a location 6 Clear voicemail 31 Conference call 20

Connect to phone line 7

Day and time announcements 32

Delete a directory entry 25 Delete all messages 36 Delete outgoing announcement 35 Dial from caller ID 29 Dial type 31 Director y 22–25

Edit a directory entry 24

FCC, ACTA and IC regulations 57–58 Flash function 17

Getting started 4

Handset layout 13 Headset jack 44 Headset operation 44

If you subscribe to DSL service 9 Important safety instructions 56 Installation 6–9 Install handset battery 6 Intercom 18 Intercom/nd handset 20

Index

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Key tone 30

Language 31 Listen to outgoing announcement 35

Maintenance 54 Making calls 17 Menu features 34 Message alert 40 Message playback 35 Message window displays 43

Mute 18

Number of rings 42

Options during playback 36 Outgoing announcement 34

Parts checklist for mi6877 5 Parts checklist for mi6897 4

Record outgoing announcement 34 Record the announcement only message 41

Redial 18 Registration 11–12 Remote access code 37 Remote operation 38 Replace the handset battery 45 Review and dial entries 24 Review caller ID 27 Ringer tone 30 Ringer volume 30

Store a new entry 22

Technical specications 59 Telephone base layout 14 Telephone operation 17–21

Telephone settings 30– 31 The RBRC® Seal 58 To check day and time 33 To de-register all handsets 12 Troubleshooting 46–53 Turn announcement only mode on or off 41

Turn the answering feature on and off 32

Visual indicators 15–16

Warranty 54–55

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon

Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C.

Printed in China.

91-000743-020-000

VTech mi6897, mi6877 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of contents

Getting started

Parts checklist for mi6877

Installation

Choose a location

Install handset battery

Connect power to telephone base/ handset chargers

Connect to phone line

Check battery indicator

Check for dial tone

If you subscribe to DSL service (optional)

Belt clip (optional)

Wall mounting (optional)

To register a handset

Registration

To de-register all handsets

Handset layout

Telephone layout

Visual indicators

Base icons

Basic operation

Handset icons

Handset LEDs

Base LEDs

Volume control

Flash function

Telephone operation

Making calls

Answering calls

Redial

Mute

Intercom

Call forward

Conference call

Call transfer

Directory

Store a new entry

Characters by number

Edit a directory entry

Review and dial entries

Delete a directory entry

Caller ID

Caller ID - call waiting with CID

Review caller ID

Store caller ID in your directory

Dial from caller ID

Delete a caller ID record

Delete all caller ID entries

Telephone settings

Ringer volume

Ringer tone

Key tone

Language

Clear voicemail

Dial type

Turn the answering feature on and off

Day and time announcements

Answering system operation

To check day and time

Outgoing announcement

Record outgoing announcement

Answering system operation

Listen to outgoing announcement

Delete outgoing announcement

Message playback

Announcements

Options during playback

Delete all messages

Record and play memos

Remote access code

Set remote access code

Remote operation

Message alert

Announcement only mode

Turn announcement only mode on or off

Record the announcement only message