1
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen sink or
swimming pool).
5. Do not place this product on an unstable surface, such as a table, shelf or stand.
The product may fall, causing serious damage.
6. Slots and openings in the back or bottom of the Base Unit and Handset are provided
for ventilation. To protect them from overheating, these openings must not be
blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. This product
should not be placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power supply in your home, consult
your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product where
the cord may have anyone walking on it.
9. Never push objects of any kind into this product through slots in the Base or Handset
as they may touch dangerous voltage points or short out parts that could result in
a risk of fire or electric shock. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to
an authorized service facility. Opening or removing parts of the Base or Handset
other than specified access doors may expose you to dangerous voltages or other
risks. Incorrect reassembling can cause electric shock when the product is
subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk of fire
or electric shock.
12. Unplug this product from the wall outlet and refer servicing to an authorized service
facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions, as
improper adjustment of other controls may result in damage and often requires
extensive work by an authorized technician to restore the product to normal
operation.
E. If the product has been dropped and the Base and/or Handset has been
damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There
is a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Only put the Handset of your telephone next to your ear when it is in normal talk
mode.
2
Important Safety Instructions
VTECH COMMUNICATIONS INC.
CUSTOMER SERVICE: 1-800-595-9511. In Canada, call VTech Telecommunications
Canada Ltd. at 1-800-267-7377.
BEFORE USING YOUR mi 6823 SYSTEM, CAREFULLY PEEL OFF THE
PROTECTIVE FILM COVERING THE DISPLAYS.
3
Introduction
The mi 6823 is an advanced cordless telephone set, capable of supporting 2 handsets.
This manual is designed to familiarize you with this cordless telephone. We strongly
recommend you read the manual before using your phone.
4
Parts Check List
To purchase replacement batteries, call VTech Communications, Inc. at 1-800-595-9511.
In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.
NOTE: Use only VTech batteries (part number 80-5380-00-00) or equivalent AAA
NiMH rechargeable batteries.
6. Telephone Line Cord
7. Belt Clips
8. Charger Wall Mounting Bracket
9. User’s Manual
10. Batteries
1. Handsets
2. Base Unit
3. Base Wall Mounting Bracket
4. Base AC Power Adapter
5. Handset Charger
5
1. Earpiece
2. LCD Display
3. Headset jack (2.5mm)
4. CID (Scroll Down)
5. Phone (Flash)
6. Dialing Keys (0-9, *, #)
7. Redial (Pause)
The Handset Layout
8. Select (Menu)
9. Phonebook(Scroll Up)
10. Speakerphone
11. Off (Clear)
12. Volume Control
13. Intercom
14. Mute (Delete)
1
2
4
5
6
8
7
10
12
13
9
11
3
14
6
1. Page key
2. Charging LED
3. In Use LED
4. Message Waiting LED
5. DC Connector Jack
6. Telephone Jack
The Base Unit Layout
3
4
1
2
5
6
7
Connecting power to Base Unit/Handset Charger
1. Plug the AC power adapter into an electrical outlet, and the DC connector into the
DC connector jack at the bottom of the base unit.
Setup
2. Choose the location for your handset charger, and plug its power supply into an
electrical outlet.
Getting Started
8
Getting Started
Setup
Charging of the Handset Batteries
The handset of your cordless telephone is powered by
rechargeable batteries. It charges automatically whenever the handset is in its charger or base unit.
You should charge the batteries for 10-12 hours when
you first receive your phone. You will know the batter-
ies needs charging when:
• The low battery message is displayed:
• The handset seems completely dead, the LCD is completely clear and does not
activate when you press the keys.
• If the phone will not be used for a long period of time, remove the batteries to prevent
possible leakage.
NOTE: When in LOW BATTERY mode, the keypad sounds, backlighting and speak-
erphone features will not work. When your battery has been charged, your features will
return to their normal function.
IMPORTANT:
1. Do not dispose of batteries in a fire, they might explode.
2. Do not open or mutilate the batteries. Toxic substances may be released, causing
harm to eyes or skin.
3. Exercise care in handling batteries in order to prevent an accidental short of the
charge contacts, potentially causing the batteries to overheat.
Installation of Batteries
1. Place the new batteries in the handset
with the positive and negative poles
aligned in the battery compartment.
2. Replace the battery cover by sliding it
upwards.
3. If the new batteries are not already
charged, place the handset in its base
unit or charger and allow it to charge for
10-12 hours. After that, be sure to place
the handset in its base when not in use
to insure maximum daily performance..
WARNING: Alkaline batteries must NOT
be used in your mi 6823 cordless telephone. Use only the batteries that came
with your phone, or contact VTech Customer Service (contact information on
page 2) to order additional batteries.
4. Do not dispose of these batteries into household garbage, they should be properly
recycled.
5. Do not charge the batteries with other electrical devices.
9
Getting Started
Setup
IMPORTANT: FOR MAXIMUM PERFOR-
MANCE OF YOUR CORDLESS TELEPHONE
SYSTEM:
1. Choose a central location for your base unit.
2. Install your base unit and extension handsets away from electronic equipment, such
as personal computers, television sets and
microwave ovens.
3. In locations where there are multiple cordless
telephones, separate the base units as far
away as possible.
4. Install your telephone equipment away from
heat sources and sunlight.
5. Avoid excessive moisture, dust or extreme
cold.
Check Battery Indicator
If you receive a check battery warning, it indicates one of the following:
1. There are no batteries in your handset. You need to
install batteries into your handset (see Installation of
Batteries section on the previous page.)
2. You have accidentally installed alkaline batteries into
the handset. (Alkaline batteries must NEVER be used
in this phone. See the warning on the previous page
for additional information about batteries for this telephone.)
3. The rechargeable batteries in your handset need to be replaced with new batteries.
4. The batteries have been installed incorrectly. Reinstall (see Installation of Batteries)
and/or the diagram in the battery compartment on the handset.
Connecting to Phone Line
Plug one end of the telephone line cord into the jack on the back of the base unit. Then
plug the other end of this cord into the wall jack. Before connecting to phone line, be
sure to charge the battery for at least 12 hours.
Checking for Dial Tone
After the batteryies are charged, press ON on the handset. The LCD displays PHONE
and shows a call timer, and you will hear a dial tone. If not, see In Case of Difficulty.
CAUTION: Use only the VTech power supply provided with your tele
phone.
10
Wall Mounting
Getting Started
The wall mount brackets are designed for use on standard wall mount plates only. Wall
mounting is optional.
1. Plug the AC adapters into an electrical outlet, and the DC connector to the bottom of the
base unit.
2. Connect the telephone line cord to the jack at the bottom of the base unit, and the
other end to the wall jack.
3. Line up the tabs on the wall mount adapters with the holes at the bottom of the base
unit/back of the handset charger. Snap the wall mount bracket firmly in place.
4. Mount the base unit/handset charger on the wall. Position the base unit/handset charger
so the mounting studs will fit into the holes on the wall mount bracket. Slide base unit/
handset charger down on the mounting studs until it locks into place.
11
Handset and Base Indicators
Basic Operation
• Turns on when the microphone is muted.
• Turns on when there are new call log enteries.
• Turns on when the ringer is muted.
• Low battery indicator and charging indicator.
• On when the phone is off hook.
• Flashes when an extension phone is off hook.
• On when the handset is charging in the cradle.
• Flashes when the visual message waiting signal has been detected.
Service must be subscribed through your local telephone company.
IN USE
CHARGING
MESSAGE
WAITING
Base LEDs
LED Description
Handset Icons
Icon Description
MUTE
NEW
• LED is on when in handsfree mode.
SPEAKER
Handset LEDs
LED Description
12
Basic Operation
Handset Operation
Making Calls
• Press ON (or, SPEAKER to use the handset speakerphone feature). Dial the phone number.
-OR-
• Dial the phone number first; then press ON (or
SPEAKER).
• Press OFF to end your call.
Answering Calls
• Press any key except OFF, INT, MUTE, REDIAL/
PAUSE and the softkeys.
• Press OFF to end your call.
Adjusting Handset Volume (also applies to the hand-
set speakerphone and headset)
• The volume control is on the left edge of the handset.
During a call, press or key to adjust the listening
volume to a comfortable level. When you reach the
maximum or minimum setting, a double-beep will
sound.
NOTE: The procedure is the same for the handset
earpiece, speakerphone and headset.
Flash Function
• You can use your mi 6823 with services such as call
waiting. When you receive a call-waiting signal, simply
press the ON/FLASH key to switch to the new call.
Press ON/FLASH again to switch back to the original
call.
NOTE: Use ON/FLASH to access other phone
company subscriber services, as described by your
provider.
Redial Funtion
• Press REDIAL/PAUSE to display the last telephone
number dialed from the handset (up to 32 digits).
Use or to scroll through the 5 previously dialed
numbers. When the beginning or the end of the redial
list is reached, a double-beep will sound.
• When the desired number is reached, press ON or
SPEAKER to dial.
• Press OFF to exit the redial review list.
NOTE: When redial memory is empty, and REDIAL is pressed, a double beep will sound.
• When the desired entry displays, press DELETE to delete it. You’ll hear a confirmation
beep.
13
Basic Operation
Mute Function
• During an active call, press the
MUTE.DELETE key to disable the microphone. The screen will display:
• Press MUTE.DELETE again to return to normal
two way conversation. MICROPHONE ON
will display briefly.
Intercom Call
• From the idle (OFF) mode, press INT. The
first handset (HS1) will display:
• The other handset (HS2) will ring and the
screen will display:
• Press INT or SPEAKER on HS2 to answer
the intercom call. The screens will display:
• Press INT or OFF on either handset to end
the call.
• NOTE: If HS2 is out of range, or on an external
call, when HS1 attempts to intercom it, the
display of HS1 will show:
Call Forward and Call Transfer
An external call can be forwarded or transferred
from one handset (HS1) to the other handset
(HS2). The difference between forward and transfer depends on if HS1 needs to talk with HS2 before the external call is actually sent to HS2.
Handset Operation
14
Basic Operation
Call Transfer
• A handset (HS1) on an external call can forward it to the other handset (HS2) by
pressing the INT key.
NOTE: The external call is put on hold automatically.
• HS2 will ring, showing an intercom call.
• HS2 can answer the intercom call by pressing ON.
• HS1 and HS2 can discuss the external call.
• Press OFF on HS1 to transfer the external call to HS2.
• HS2 is now on the external call. CALL TRANSFERRED will display on HS1.
NOTE: If there is no answer on HS2, then HS1 can be reconnected to the call on hold by
pressing ON.
Conference Call
It is possible to establish a conference between
two handsets and the external line.
If a HS1 already has a connection to the external
line, and HS2 goes off-hook, a conference is immediately established. Both handsets will show:
Base Operation
From the base unit, press PAGE to locate the
handsets.
• When the handset is in idle, press PAGE. The
handsets will display:
• To end the page at the base, press PAGE
again.
• To Mute the page tone at the handset, press
OFF.
Call Forward
• A handset (HS1), on an external call can forward it to the other handset (HS2), by pressing and holding the INT key. The display of
HS1 will show:
• HS2 can press ON to answer the call.
NOTE: If HS2 does not respond in about 30 seconds, the external call will be returned to HS1 and
the display will show:
If the returned call is not answered within 30 seconds, the external call will end automatically.
Handset Operation
15
Basic Operation
Phonebook Operation
Your mi 6823 can store up to 50 numbers with names in memory. Each memory location
can hold up to 32 digits for the number and 16 characters for the name.
NOTE: The handsets share a common phonebook, which is stored in the base. This
means that entries inserted by one handset are available for both handsets, and if one
deletes a phonebook entry, it will disappear from both handsets.
When one handset is accessing the phonebook, the other handset cannot access it at
the same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display on the
second handset.
Storing a New Entry
• Press SEL.
• With Phonebook selected, press
SEL.
• Press to select STORE. Press
SEL.
• You will be prompted to ENTER
NUMBER. Use the dialing keys to
enter the number you wish to store
in the phonebook. Press the MUTE.
DEL key to backspace and make
corrections. Press SEL.
• You will then be prompted to ENTER
NAME. Use the dialing keys to spell
the name. Press SEL.
• You’ll hear a confirmation tone, and
the new phonebook entry will be
displayed.
NOTES:
• If the phonebook is full, the handset
will display PHONEBOOK IS FULL.
• You can also press REDIAL/PAUSE
then or to scroll to the previously
dialed number from the redial list you
want to store in the phonebook. Press
SEL.
• While entering numbers, press and
hold REDIAL.PAUSE to add pauses
if necessary.
• If there is a duplicate number in the
phonebook, the display will show:
>STORE
REVIEW
ENTER NUMBER
800-595-9511
ENTER NAME
_
PHONE BOOK
IS FULL
NUMBER ALREADY
IN PHONE BOOK
16
Basic Operation
Phonebook Operation
Characters by number of key presses
Key
123456789
space 1
ABC2a b c
DEF 3 d e f
GH I 4 g h i
JKL5j k l
MNO 6m n o
PQRS 7 p q r s
TUV8 t u v
WX Y Z 9 w x y z
0
?! / ()
# ',-.&
1
2
3
4
5
6
7
8
9
0
#
Each press of a particular key causes characters to be displayed in the following order:
Reviewing/Dialing from the Phonebook
• Press SEL. With Phonebook in the first line,
press SEL. With the REVIEW in the first line,
press SEL.
- OR -
With the handset idle, press , the handset
goes directly into phonebook review mode.
• Scroll through the phonebook entries using the
and keys or enter first character of the
name to be searched (using the digit keys)
and continue navigating using the or as
scroll keys, until you reach the entry to be
dialed.
NOTE: When reviewing the phonebook, the
second line of the display will show the phone
number, up to 16 digits. For numbers longer
than 16 digits, only the first 13 digits will be
shown. Press or # to scroll the phone number
to see the additional digits.
• Press ON or SPEAKERPHONE, to dial the
number.
NOTE: If there are no entries in the phonebook,
when it is accessed, PHONEBOOK IS EMPTY will
display.
VTech
595-9511
VTech Com
800-595-9511
PHONE 00:00:10
VTech Com
VTech Com
800-595-9511
17
Basic Operation
Phonebook Operation
Editing a Phonebook Entry
• Follow the steps in Reviewing/Dialing from
the Phonebook (page 16) to reach the entry
to be edited.
• Press SEL.
• Press MUTE.DEL to backspace then enter
the correct number. Press and hold
REDIAL.PAUSE to add pauses if necessary.
You can also press REDIAL.PAUSE, then
or to scroll to the previously dialed
number from redial list you want to store in
the phonebook. Press SEL.
• Press SEL to confirm.
• You are now prompted to EDIT NAME. Press
MUTE.DEL to backspace and enter the
correct name.
• Press SEL to confirm. A confirmation tone
will sound.
Delete a Phonebook Entry
• Follow the steps in Reviewing/Dialing from
the Phonebook (page 16) to reach the entry
to be deleted.
• Press MUTE.DEL to delete the entry.
A confirmation tone will sound.
• The handset will then move to the next entry,
if any.
EDIT NUMBER
800-595-9511
VTech
595-9511
EDIT NAME
VTech
VTech Com
800-595-9511
VTech
595-9511
18
Basic Operation
Calls Log (Caller ID - Call Waiting)
Caller ID - Call Waiting ID
Your mi 6823 is capable of displaying the name and/or number of the party calling before
you answer the phone (Caller ID or CID). It is also capable of displaying CID information
in conjunction with a call waiting alert signal (Call Waiting Caller ID). With Call Waiting
CID, the CID data is displayed so you can decide whether to answer the incoming call, or
continue with your current conversation. Your mi 6823 can hold up to 50 CID entries.
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID
These are subscription services, provided by most regional telephone service providers. You must subscribe to these services to get the benefits of these features.
If you do not subscribe to Caller ID services, you can still use your mi 6823 and
the other features it offers.
Due to regional incompatibilities, CID information may not be available for every call
you receive. In addition, the calling party may intentionally block their name and/or
phone number from being sent.
VTech
• As new CID/Call Waiting ID records are received, your bandset displays will alert you to
the new Caller ID records, for example:
• After you review all new CID records, the NEW
call indication will be turned off and the screen
will show:
• If the call log is full, the oldest entry is deleted to
make room for the new call. If the call log is
empty when you try to enter to call log review,
a message of the following message is displayed:
Reviewing Caller ID
You can review the CID record via the menu, as
described below or by pressing the key (quick
access key) while in idle mode and the handset jumps
directly to CID review.
• In idle mode, press SEL.
• Press the key to scroll to CALL LOG.
VTech
19
Basic Operation
VTech Com
Calls Log (Caller ID - Call Waiting)
• Press SEL. Use or to scroll through the
call log entries.
• When the beginning or the end of the call log is
reached, you’ll hear a happy tone.
NOTE: The ! symbol in the right hand side of the first
line indicates the call is not yet reviewed.
Storing a Caller ID
• Follow the steps in Reviewing Caller ID to scroll to
the record to be stored.
• Press SEL. If the CID does not contain a name,
you will be prompted to EDIT NAME. Use the digit
keys to spell the name. If you make a mistake,
press the DELETE key to backspace. When
finished, press SEL.
• You’ll hear a confirmation tone and the screen will
display:
• If the CID isn't able to detect a name, ENTER NAME
will be prompted. If unable to detect the number,
ENTER NUMBER will be prompted. You will then
need to enter the name and/or the number.
• If the phone number already exists in the
phonebook, the entry will not be stored, and the
screen will show:
• If the phonebook is full, the screen will show:
• If both name and number are missing, for example
as in a private listing, the request will be rejected
with the message:
Dialing from Caller ID
• Follow the steps in Reviewing Caller ID to scroll
to the entry to be dialed.
• Press ON or SPEAKER key to dial the number.
VTech Com
20
Basic Operation
Calls Log (Caller ID - Call Waiting)
Deleting Caller ID
• Follow the steps in Reviewing Caller ID to scroll
to the record to be deleted.
• Press the DELETE key. A confirmation tone will
sound and the previous CID record will be displayed
on the screen.
• To delete all the CID records, press and hold the
DELETE key. The screen will ask DELETE ALL
CALLS? Press SEL to confirm. Or, press OFF to
return to the CID record previously displayed.
VTech Com
21
Basic Operation
Handset Settings
Ringer Volume
• From idle (OFF) mode, press SEL then or
key to RINGER VOLUME.
• Press SEL. The current ringer volume will be
shown:
• Press the and keys or enter a digit (0
through 6) to the desired volume. The current
ring tone is played. At the lowest setting, display
will show:
• The handset will not ring when a call comes in if
ringer volume is setted to the lowest setting.
• Press SEL to confirm.
Ringer Tone
• From the idle (OFF) mode, press SEL then or
key to RINGER TONE.
• Press SEL. You will then be prompted to choose
INTERCOM CALL or OUTSIDE CALL. Press
the or keys to select the desired option.
• Press SEL. Press the and keys (or enter
a digit 0 through 9) to sample the ring tones. The
screen, will show:
• Press SEL to confirm.
Key Tone (preset to ON)
• From idle (OFF) mode, press SEL then or
key to select KEY TONE.
• Press SEL. The current setting will be shown.
Use the and keys to scroll to ON or OFF.
When set to ON, the handset will emit a beep
whenever a key is pressed.
• When the desired option is shown, press SEL
to confirm.
22
Basic Operation
Handset Name (preset as VTECH)
• It is possible to give each handset its own name.
The name is shown in the first line when the handset
is idle. The name can be a maximum of 16
characters.
• From the idle (OFF) mode, press SEL then the
and keys to select HANDSET NAME.
• Press SEL. The display will show the current
setting, for example:
• Press DEL to backspace then spell the desired
name.
NOTE: The characters are entered in the same way
as for the phone book, see page 15.
• Press SEL to confirm.
Language (preset to English)
• From the idle (OFF) mode, press SEL then
or key to LANGUAGE.
• Press SEL. Press the or keys to scroll
from English to French or Spanish.
• Press SEL to confirm.
Message Waiting
Your telephone can detect a visual message waiting
signal (VMWI), generated by many telephone
service providers. If you subscribe to voice mail service from your local telephone company (fee required), and a VMWI is provided, the handset will
display MESSAGE WAITING, alerting you to new
messages.
Once you have reviewed all new messages,
the VMWI alert will automatically be turned off.
Handset Settings
VTech
Clear Message Waiting
If, after reviewing all new voice mail messages, the
VMWI alert still remains on the screen and the MES-
SAGE WAITING LED on base is still flashing, you can
turn them off manually:
• From the idle (OFF) mode, press SEL then or
key to CLEAR MSG WAIT.
23
Basic Operation
Handset Settings
• Press SEL. The will be asked TURN INDICATOR
OFF? Press SEL to confirm. To exit, press OFF.
Dial Type (preset to Tone)
• From the idle (OFF) mode, press SEL then or
key to DIAL TYPE.
• Press SEL then use or key to scroll from
TONE to PULSE.
• Press SEL to confirm.
NOTE: When the phone is set for PULSE dial mode, it
is possible to switch to temporary TONE mode during
an ongoing call by pressing *. Once pressed, TONE
will be used for rest of the call. After you hang up, the
phone will return to pulse dialing for the next call.
24
Advanced Operation
Headset Operation
Your mi 6823 handset is equipped with a 2.5mm headset jack for use with an optional
accessory headset for handsfree conversations. If you choose to use the headset
option, you must obtain an optional accessory headset that is compatible with the mi
6823.
To purchase a headset, call VTech Customer Service at 1-800-595-9511.
Once you have a compatible 2.5mm headset, locate the headset jack on the mi 6823
handset. Connect the plug on the headset cord to the jack (under a small rubber flag) on
the cordless handset. The plug should fit securely. Do not force the connection.
NOTE:
• Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted. This is
done to limit the effect of background noise.
• When a compatible headset is connected to
the cordless handset, your speakerphone feature will be disabled. To use your speakerphone feature, simply disconnect the headset
from the handset.
Belt Clip
The mi 6823 is also equipped with a detachable belt clip. Align the pins on the inside edge
of the clip with the notches on the sides of the
handset. The belt clip should snap securely
into place. Do not force the connection.
Headset Operation
25
Additional Information
In Case Of Difficulty
If you have difficulties in operating your phone, the suggestions below should solve the
problem. If you still have difficulties after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd.
at 1-800-267-7377.
The Phone Doesn’t Work At All
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is plugged firmly into the base unit and the
telephone wall jack.
• Make sure the batteries are properly charged. If you get a LOW BATTERY message
or indication, the batteries needs to be charged.
No Dial Tone
• First check all the suggestions above.
• If you still don’t hear a dial tone, disconnect the base unit from the telephone jack
and connect a different phone. If there is no dial tone on that phone either, the
problem is in your wiring or local service. Contact your local telephone company.
You Get Noise, Static, Or A Weak Signal Even When You’re Near The Base Unit
• Household appliances plugged into the same circuit as the base unit can sometimes
cause interference. Try to move the appliance or the base unit to another outlet.
You Get Noise, Static, Or A Weak Signal When You’re Away From The Base Unit
• You may be out of range. Either move closer to the base, or relocate the base unit.
• The layout of your home may be limiting the range. Try to move the base unit to
another position.
The Handset Does Not Ring When You Receive A Call
• Make sure you have the ringers activated. Refer to the section(s) on Ringer
Volume in this user's manual.
• Make sure the telephone line cord is plugged firmly into the base unit and the tele
phone jack. Make sure the power cord is plugged in.
• You may be too far from the base unit.
• You may have too many extension phones on your telephone line to allow all of
them to ring. Try to unplug some of the other phones.
You Hear Other Calls While Using Your Phone
• Disconnect your base unit from the telephone jack, and plug in a corded
telephone. If you still hear other calls, the problem is probably in your wiring or local
service. Call your local telephone company.
You Hear Noise In The Handset, And None Of The Keys Or Buttons Work
• Make sure the power cord is plugged in.
Common Cure For Electronic Equipment
If the unit does not seem to be responding
normally, then try to put the handset in its
charger. If it does not seem to respond,
follow these steaps in order:
1. Disconnect the power to the base.
In Case Of Difficulty
26
Additional Information
In Case Of Difficulty
2. Disconnect the handset battery.
3. Wait a few minutes.
4. Connect power to the base.
5. Reinstall the batteries.
6. Watch for handset to display:
VTECH (or your own handset name.)
27
Additional Information
Taking Care Of Your Telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated
with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain,
or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For
your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years.
Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use
excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are
wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE
IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS
FROM THE WALL. Then pull the unit out by the unplugged cords.
Maintenance
28
Additional Information
Warranty Statement
What does this limited warranty cover?
• The manufacturer of this VTech product, VTech Communications, warrants to the
holder of a valid proof of purchase (“Consumer” or “you”) that the product and all
accessories provided by VTech in the sales package (“Product”) are free from
material defects in material and workmanship, pursuant to the following terms and
conditions, when installed and used normally and in accordance with operation instructions, This limited warranty extends only to the Consumer for Products purchased and used in the United States of America.
What will VTech Communications do if the Product is not free from material
defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
• During the limited warranty period, VTech’s authorized service representative will
repair or replace at VTech’s option, without charge, a Materially Defective Product. If
we repair this product, we may use new or refurbished replacement parts. If we
choose to replace this product, we may replace it with a new or refurbished
product of the same or similar design. VTech will return repaired or replace ment
products to you in working condition. VTech will retain defective parts, modules, or
equipment. Repair or replacement of Product, at VTech’s option, is your exclusive
remedy. You should expect the repair or replacement to take approximately 30
days.
How long is the limited warranty period?
• The limited warranty period for the product extends for ONE(1) YEAR from the date
of purchase if we repair or replace a Materially Defective Product under the terms
of this limited warranty. This limited warranty also applies to repaired or replacement
Products for a period of either (a) 90 days from the date the repaired or replacement
Product is shipped to you or (b) the time remaining on the original one-year warranty;
whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover
1. Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, negligent, inundation,
fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone
other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech electrical
accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or
electronic serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United
States, or used for commercial or institutional purposes (including but not limited to
Products used for rental purposes); or
7. Product returned without valid proof of purchase (see 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or
repair of systems outside the unit.
29
Additional Information
Warranty Statement
How do you get warranty service?
• To obtain warranty service in the United States of America, call 1- 800-595- 9511
for instructions regarding where to return the Product. Before calling for service,
please check the user’s manual. A check of the Product controls and features may
save you a service call.
• Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling charges
incurred in the transport of Product(s) to the service location. VTech will return
repaired or replaced product under this limited warranty to you, transportation,
delivery or handling charges prepaid. VTech assumes no risk for damage or loss of
the Product in transit.
• If the Product failure is not covered by this limited warranty, or proof of purchase
does not meet the terms of this limited warranty, VTech will notify you and will
request that you authorize the cost of repair and return shipping costs for the repair
of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech
service location along with a description of the malfunction or difficulty;
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
• This warranty is the complete and exclusive agreement between you and VTech. It
supersedes all other written or oral communications related to this Product. VTech
provides no other warranties for this product. The warranty exclusively describes
all of VTech’s responsibilities regarding the product.
There are no other express warranties. No one is authorized to make modifications to
this limited warranty and you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the product is fit for ordinary use) are limited
to one year from date of purchase. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
• In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to use
the product, or other associated equipment, the cost of substitute equipment, and
claims by third parties) resulting from the use of this product, some states do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
30
Additional Information
FCC, ACTA, and IC Regulations
FCC, ACTA and IC Regulations
This equipment complies with Parts 15 of the Federal Communications Commission (FCC)
rules for the United States. It also complies with regulations RSS210 and CS-03 of
Industry and Science Canada. Operation is subject to the following two conditions: (1)
this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
A label is located on the underside of the base unit containing either the FCC registration
number and Ringer Equivalence Number (REN) or the IC registration number and Load
Number. You must, upon request, provide this information to your local telephone company.
This equipment is compatible with inductively coupled hearing aids.
Should you experience trouble with this telephone equipment, please contact:
VTech Communications Inc
CUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTech Telecommunications
Canada Ltd. at 1-800-267-7377.
For repair/warranty information. The telephone company may ask you to disconnect this
equipment from the line network until the problem has been corrected.
FCC Part 15
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
The equipment has been tested and found to comply with part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet or on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the
intended usage of the product. This product has been tested and found to comply with the
FCC criteria. The handset has such a low power that it does not require testing. It may
be safely held against the ear of the user. The base unit shall be installed & used such
that parts of the user’s body other than the hands should be maintained at a comfortable
distance of approximately 20 cm or more.
31
Additional Information
FCC, ACTA, and IC Regulations
FCC Part 68 and ACTA
If this equipment was approved for connection to the telephone network prior to July 23,
2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules.
If the equipment was approved after that date, it complies with the Part 68 rules and with
Technical Requirements for Connection of Equipment to the Telephone Network adopted
by the Administrative Council for Terminal Attachments (ACTA). We are required to
provide you with the following information.
1. Product identifier and REN information
The label on the back or bottom of this equipment contains, among other things, an
identifier indicating product approval and the Ringer Equivalence Number (REN). This
information must be provided to your local telephone company upon request. For
equipment approved prior to July 23, 2001, the product identifier is preceded by the
phrase “FCC Reg No.” and the REN is listed separately. For equipment approved after
that date, the product identifier is preceded by “US” and a colon (:), and the REN is
encoded in the product identifier without a decimal point as the sixth and seventh
characters following the colon. For example, the product identifier US:AAAEQ03T123XYZ
would indicate an REN of 0.3. The REN is used to determine how many devices you
may connect to your telephone line and still have them ring when you are called. In
most, but not all areas, the sum of all RENs should be five (5.0) or less. You may want
to contact your local telephone company for more information.
2. Connection and use with the nationwide telephone network
The plug and jack used to connect this equipment to the premises wiring and the
telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with
this product. It is designed to be connected to a compatible modular jack that is also
compliant. An RJ11 jack should normally be used for connecting to a single line and an
RJ14 jack for two lines. See Installation Instructions in the user’s manual. This equipment may not be used with Coin Telephone Lines or with
Party Lines. If you have specially wired alarm dialing equipment connected to your
telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your
telephone company or a qualified installer.
3. Repair instructions
If this equipment is malfunctioning, it must be unplugged from the modular jack until the
problem has been corrected. Repairs to this telephone equipment can only be
made by the manufacturer or its authorized agents. For repair procedures, follow the
instructions outlined under the Limited Warranty.
4. Rights of the telephone company
If this equipment is causing harm to the telephone network, the telephone company
may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you
will be notified as soon as possible. You will be given the opportunity to correct the
problem and the telephone company is required to inform you of your right to file a
complaint with the FCC. Your telephone company may make changes in its facilities,
32
Additional Information
FCC, ACTA, and IC Regulations
equipment, operation, or procedures that could affect the proper functioning of this
product. The telephone company is required to notify you if such changes are planned.
5. Hearing aid compatibility
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
6. Programming/testing of emergency numbers
If this product has memory dialing locations, you may choose to store police, fire
department and emergency medical service telephone numbers in these locations. If
you do, please keep three things in mind:
a. We recommend that you also write the telephone number on the directory card, so
that you can still dial the emergency number manually if the memory dialing feature
doesn’t work.
b. This feature is provided only as a convenience, and the manufacturer assumes no
responsibility for customer reliance upon the memory feature.
c. Testing the emergency telephone numbers you have stored is not recommended.
However, if you do make a call to an emergency number:
• You must remain on the line and briefly explain the reason for the call before
hanging up.
• Programming/testing of emergency numbers should be performed during off-peak
hours, such as in the early morning or late evening, when the emergency services
tend to be less busy.
IC (Industry Canada)
This telephone is registered for use in Canada.
The term “IC:” before the radio certification number only signifies that Industry Canada
technical specifications were met.
Notice:
This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation, IC,
before the registration number signifies that registration was performed based on a
Declaration of Conformity indicating that Industry Canada technical specifications were
met. It does not imply that Industry Canada approved the equipment.
Notice:
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN
assigned to each terminal equipment provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does
not exceed five.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must
also be installed using an acceptable method of connection. The customer should be
aware that compliance with the above conditions may not prevent degradation of ser-
vices in some situations.
33
Additional Information
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly important in rural areas.
Caution:
Users should not attempt to make such connections themselves, but should contact
the appropriate electrical inspection authority, or electrician, as appropriate.
Your cordless phone is designed to operate at the maximum power allowed by the FCC
and IC. This means your handset and base unit can communicate only over a certain
distance - which will depend on the location of the base unit and handset, weather, and
the construction and layout of your home or office.
FCC, ACTA, and IC Regulations
34
Additional Information
FREQUENCY CONTROL
Crystal controlled
PLL synthesizer
TRANSMIT FREQUENCY
Base: 5744.736- 5825.952 MHz
Handset: 2401.056 - 2482.272 MHz
RECEIVE FREQUENCY
Base: 2401.056 - 2482.272 MHz
Handset: 5744.736 - 5825.952 MHz
CHANNELS
95 Channels
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC and
IC. Actual operating range may vary
according to environmental conditions at
the time of use.
SIZE
Handset: 136mm x 47mm x 29.5mm
(including antenna)
Base: 110mm x 108.40mm x 55.6mm
Charger: 80mm x 80mm x 47mm
WEIGHT
Handset: 136 grams
(excluding Batteries)
Base: 138 grams
Charger: 74 grams
POWER REQUIREMENTS
Handset: 3.6V600mAh NiMH
(3 AAA cells)
Base: 8 V @ 600mA
Charger: 8 V @ 200mA
MEMORY
Phonebook: 50 Memory locations; up
to 32 digits per location
CID: 16 Memory locations
SPECIFICATIONS ARE TYPICAL
AND MAY CHANGE WITHOUT
NOTICE.
Technical Specifications
35
Additional Information
Replacement Battery Order Form
Part Number (Description) QTY X Price = Subtotal
80-5074-01-00
(SBA Series Battery, 3.6V 300mAh Ni-Cd) ___________ x $14.95 = _____________
For orders up to $80, add $6.95 Shipping __________________
For orders over $80, add $9.95 Shipping __________________
+ Sales Tax (if applicable) __________________
TOTAL __________________
SHIPPING INFORMATION
NAME __________________________________________________________________
ADDRESS ______________________________________________________________
CITY ___________________ STATE _________________ ZIP ____________________
DAYTIME PHONE ( ) ______________________________________________
DELIVERY IS LIMITED TO THE CONTINENTAL US, ALASKA, HAWAII, PUERTO RICO,
AND THE US VIRGIN ISLANDS. NO DELIVERY TO PO BOXES OR APO ADDRESSES.
METHOD OF PAYMENT: DO NOT SEND CASH
CHECK MONEY ORDER VISA
MASTERCARD AMERICAN EXPRESS DISCOVER
Checks and Money Orders should be made payable to VTech Communications, Inc.
BILLING INFORMATION
CREDIT CARD # _________________________________________________________
EXPIRATION DATE ____________________ SECURITY CODE* ____________________
CARDHOLDER’S SIGNATURE _______________________________________________
BILLING ADDRESS IF PAYING BY CREDIT CARD (as it appears on your credit card statement)
NAME __________________________________________________________________
ADDRESS ________________________________________________________________
CITY ___________________ STATE _________________ ZIP ____________________
*A three or four digit number found either on the front of the credit card or on the back of the
credit card in the Authorized Signature section that is separate from the credit card number.
Place order form and payment in envelope and send to:
You may also order online at
www.vtechphones.com
or by calling 1-800-595-9511
VTech Advanced American Telephones
PO Box 4014
Beaverton OR 97076
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton,
Oregon, 97008
Distributed in Canada by VTech Telecommunications Canada Ltd.
200-7671 Alderbridge Way, Richmond, B.C. V6X 1Z9.
Printed in China 91-00xxxx-010-000
ISSUE 0
IMPORTANT SAFETY INSTRUCTIONS..................................................................1
INTRODUCTION................................................................................................3
Parts Check List................................................................................................4
The Handset Layout.............................................................................................5
The Base Unit Layout........................................................................................6
GETTING STARTED................................................................................................7
SETUP..............................................................................................................7
Connecting power to Base Unit/ Handset Charger.........................................7
Installation of Batteries......................................................................................8
Charging of the Handset Batteries..................................................................8
Check Battery Indicator..................................................................................9
Connecting to Phone Line................................................................................9
Checking for Dial Tone....................................................................................9
Wall Mounting..................................................................................................10
BASIC OPERATION..................................................................................................11
Handset and Base Indicators............................................................................11
Handset Icons...................................................................................................11
Handset LEDs..............................................................................................11
Base LEDs........................................................................................................11
Handset Operation..........................................................................................12
Making Calls.................................................................................................12
Answering Calls............................................................................................12
Flash Function..............................................................................................12
Redial Funtion...............................................................................................12
Mute Function...............................................................................................13
Intercom Call......................................................................................................13
Call Forward.................................................................................................14
Call Transfer.................................................................................................14
Conference Call.................................................................................................14
Base Operation.............................................................................................14
Phonebook Operation......................................................................................15
Storing a New Entry..........................................................................................15
Reviewing/Dialing from the Phonebook.......................................................16
Editing a Phonebook entry............................................................................17
Delete a phonebook entry............................................................................17
Calls Log (Caller ID - Call Waiting)................................................................18
Caller ID - Call Waiting ID..................................................................................18
Reviewing Caller ID..........................................................................................18
Storing a Caller ID........................................................................................19
Dialing from Caller ID....................................................................................19
Deleting Caller ID..........................................................................................20
Handset Settings.................................................................................................21
Ringer Volume................................................................................................21
Ringer Tone....................................................................................................21
Key Tone (preset to ON)...................................................................................21
Table Of Contents
Handset Name (preset as ‘VTECH’)............................................................22
Language (preset to English)........................................................................22
Message Waiting...........................................................................................22
Clear Message waiting.................................................................................23
Dial Type (preset to Tone)...............................................................................23
ADVANCED OPERATION.....................................................................................24
HEADSET OPERATION..................................................................................24
ADDITIONAL INFORMATION...............................................................................25
In Case Of Difficulty.............................................................................................25
Maintenance........................................................................................................27
Warranty Statement........................................................................................28
FCC, ACTA, and IC Regulations......................................................................30
Technical Specifications ...................................................................................34
Table Of Contents
Congratulations on your purchase
of this VTech product
NEED HELP?
Our representatives are here
to help you with any questions
concerning the operation of this
product, available accessories,
or any other related issues.
Call Toll Free:
1-800-595-9511
In Canada, Call:
1-800-267-7377
or visit our website at
www. vtechphones. com
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