Vtech MI 6803 User Manual

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Getting started . . . . . . . . . . . . . . . . . . . . . 3

Parts checklist . . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . 4

Install handset battery . . . . . . . . . . . . . . . . . 4

Connect power to handset charger . . . . . . . . . . 5

Check battery indicator . . . . . . . . . . . . . . . . 6

Belt clip (optional) . . . . . . . . . . . . . . . . . . . 6

Registration . . . . . . . . . . . . . . . . . . . . . . . . 7

To register a handset . . . . . . . . . . . . . . . . . 7

To de-register all handsets. . . . . . . . . . . . . . . 8

Handset layout . . . . . . . . . . . . . . . . . . . . . . 9

Handset icons . . . . . . . . . . . . . . . . . . . . 10

Handset LEDs . . . . . . . . . . . . . . . . . . . . 10

Basic operation . . . . . . . . . . . . . . . . . . . . 11

Director y . . . . . . . . . . . . . . . . . . . . . . . . 11

Store a new entry . . . . . . . . . . . . . . . . . . 11

Characters by number . . . . . . . . . . . . . . . . 12

Review and dial entries . . . . . . . . . . . . . . . 12

Edit a directory entr y . . . . . . . . . . . . . . . . . 13

Delete a directory entry . . . . . . . . . . . . . . . 13

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 14

Caller ID - call waiting ID . . . . . . . . . . . . . . . 14

Review caller ID . . . . . . . . . . . . . . . . . . . 15

Store caller ID in your directory . . . . . . . . . . . 15

Dial from caller ID . . . . . . . . . . . . . . . . . . 17

Delete a caller ID entry . . . . . . . . . . . . . . . 17

Handset settings . . . . . . . . . . . . . . . . . . . . 18

Ringer volume . . . . . . . . . . . . . . . . . . . . 18

Table of contents

Ringer tone . . . . . . . . . . . . . . . . . . . . . . 18

Key tone . . . . . . . . . . . . . . . . . . . . . . . 18

Language . . . . . . . . . . . . . . . . . . . . . . 19

Clear voicemail. . . . . . . . . . . . . . . . . . . . 19

Dial type . . . . . . . . . . . . . . . . . . . . . . . 19

Handset operation . . . . . . . . . . . . . . . . . . . 20

Making calls . . . . . . . . . . . . . . . . . . . . . 20

Answering calls . . . . . . . . . . . . . . . . . . . 20

Flash function . . . . . . . . . . . . . . . . . . . . 20

Handset volume . . . . . . . . . . . . . . . . . . . 20

Redial . . . . . . . . . . . . . . . . . . . . . . . . 20

Mute . . . . . . . . . . . . . . . . . . . . . . . . . 21

Intercom . . . . . . . . . . . . . . . . . . . . . . . 21

Call forward . . . . . . . . . . . . . . . . . . . . . 22

Call transfer . . . . . . . . . . . . . . . . . . . . . 23

Conference call . . . . . . . . . . . . . . . . . . . 23

Additional information . . . . . . . . . . . . . . . . 24

Troubleshooting . . . . . . . . . . . . . . . . . . . . 24

Maintenance . . . . . . . . . . . . . . . . . . . . . . 31

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 31

Important safety instructions . . . . . . . . . . . . . . 32

FCC, ACTA and IC regulations . . . . . . . . . . . . . 33

The RBRC® seal . . . . . . . . . . . . . . . . . . . . 35

Technical specications . . . . . . . . . . . . . . . . 36

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 37

NEED HELP?

This manual has all the feature operations and troubleshooting you need to

install your new VTech accessory handset. Please take the time to review

thoroughly to ensure proper installation of this VTech innovative and feature

rich product. You can also visit our website at www.vtechphones.com for

support, shopping, and everything new at VTech.

In Canada, please visit www.vtechcanada.com.

VTech toll free 1(800)595-9511 In Canada dial 1(800)267-7377

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Getting started

1. Charger

2. Handset

3. Belt clip

4. Charger adapter

5. Batter y

6. User’s manual

To pu r ch a s e r ep l a ce m en t batteries, visit our website at www. vtechphones.com or call VTech Communications, Inc. at 1(800)595-

9511. In Canada, contact VTech Telec o m m u n i c a t i o n s Canada Ltd. at www.vtechcanada.com or 1(800)267-7377.

Parts checklist

1. Charger

2. Handset

5. Batter y

3. Belt clip

6. User’s manual

• Important!

Before using this telephone, you must read

Important safety instructions on

pages 32-33.

4. Charger adapter

Getting started

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Installation

Install handset battery

1. Align the two hol es in the plug with the socket pins, then sna p the plu g into place.

2. Place the battery in the compartment with the wires in the upper right corner.

3. Replace cover by sliding it upwards until it clicks into place.

• Use only the provided VTech battery or equivalent.

• Place the handset in its handset charger when not in use to ensure optimum performance.



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Getting started

• Connect the charger adapter to the underside of the handset charger as illustrated.

• Plug the AC adapter into an electrical outlet not controlled by a wall switch. If the batter y has not been charged, place the handset in the handset charger, and allow it to charge for at least 16 hours.

• Use only the VTech charger adapter provided with your telephone.

• You can keep the battery charged by returning the handset to the charger or the base unit af ter each use.

Connect power to handset charger

Choose the location for your handset charger, and plug charger adapter into an electrical outlet not controlled by a wall switch.

Installation

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Belt clip (optional)

To removeTo attach

• If the telephone will not be used for a long period of time, remove the battery to prevent possible leakage.

• If you have any trouble installing the telephone, please refer to the troubleshooting section near the end of this manual.

Installation

Check battery indicator

If you see WARNING CHECK BATTERY! on the handset display, it indicates one of the following:

1. There is no battery in your handset. You need to install the supplied battery into your handset (see

Install handset battery section on page 4.)

2. The battery needs to be replaced.

3. The battery has been installed incorrectly. Please reinstall (see Install handset battery) and/or

see the diagram in the battery compartment of the handset.

When in LOW BATTERY mode, the keypad sounds, backlighting and speakerphone features will not work. When the battery has been charged, these features will return to their normal function.

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Getting started

Registration

NOT REGISTERED

• The handset number is used as the extension number.

• When rst

purchased, the new handsets need to be

charged for ve

minutes before registering to the telephone base.

• If the registration is not successful, lift all handsets out of their charger and place them back in the charger. Try the registration process again.

PRESS FIND HNDST

4 SEC ON BASE

To register a handset

When rst purchased, all accessory handsets show NOT REGISTERED on the screen. To register a handset:

1. Place the handset in a charger which is connected to the power

socket. If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up handset and place in the charger again.

2. On the telephone base:

• Press and hold FIND HANDSET for four seconds.

• Release FIND HANDSET once the IN USE light comes on.

on mi6866 telephone base

on mi6879 telephone base

After a while the handset will emit a series of tones, and the newly registered handset will be

assigned the lowest extension number not previously assigned to another system handset (1-4) when successfully registered. Repeat steps 1 and 2 if the new handset does not successfully register to the telephone base within two minutes.

Four

seconds

later:

Four

seconds

later:

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To de-register all handsets

If you are replacing a handset on a system which already has the maximum number of registered handsets, or if you wish to change the designated handset number of your registered handsets, you must

rst de-register the handsets, then re-register all handsets.

1. Press and hold FIND HANDSET on the main telephone base for

10 seconds.

2. When the IN USE light starts to ash, release the FIND HANDSET

button.

3. Pressing and releasing FIND HANDSET again will de-register all handsets and the IN USE light will be off.

4. All handsets will show NOT REGISTERED.

NOT REGISTERED

Registration

• If the de-registration process does not work, you may need to reset the system and try again. To reset, pick up the handset and press the TALK button. Press the OFF button and place the handset back into the charger.

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Getting started

Handset layout

1. Earpiece

2. Caller ID/scroll down

3. Headset jack (2.5mm)

4. Talk/Flash

5. Dialing keys (0-9, *, #)

6. Redial/Pause

7. Mute/Remove

8. LCD Display

9. Menu/Select

10. Directory/scroll up

11. Volume

12. Off/Clear

13. Speaker

14. Intercom

2 3

12 13

10 11

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Handset LEDs

LED Description

• On when handset speakerphone is in use.

Handset icons

Icon Description

MUTE • The microphone is muted.

NEW • Displayed when viewing a missed call that has not been reviewed.

• The handset ringer is off.

• Low battery indicator or charging indicator.

Telephone settings

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Directory

-OR- With the handset idle, press to enter the directory. The rst directory

entry will be displayed.

• Scroll through the directory entries using and or enter the rst

character of the name to be searched (using the digit keys). Continue pressing the or scroll keys until you reach the desired entry.

• Press or SPEAKER to dial the number.

Edit a directory entry

• Follow the steps in Review and dial entries (pages 14) to reach the

entry to be edited.

• Press SEL to enter number edit mode.

• Press and release MUTE/REMOVE to backspace, then press the digit keys to correct the number. Press and hold REDIAL/PAUSE to add pauses if necessary.

• Press SEL.

• Press MUTE/REMOVE to backspace and use the digit keys to enter the correct name.

• Press SEL. A conrmation tone will sound.

Delete a directory entry

• Follow the steps in Review and dial entries (pages 14) to reach the entry to be deleted.

• Press MUTE/REMOVE to delete the entr y. A conrmation tone will sound.

• The handset will then advance to the next entry, if any.

EDIT NUMBER 800-595-9511_

EDIT NAME VTech Com_

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Caller ID

Caller ID - call waiting ID

Your telephone is capable of displaying the number of the caller before the call is answered (caller ID or CID). If the number is already in the director y, the name of the caller will also be displayed. Your telephone can hold up to 50 CID entries.

• The handset display informs you when there are calls not answered by a system handset. These are missed calls. If you answer a call before

the information appears on the screen, it will not be in the caller ID log.

• After all missed CID records are reviewed, the screen will show:

• The NEW icon in the lower left corner indicates the call has not yet been reviewed.

Your telephone can also display the name and number of the call waiting caller, (call waiting caller ID,) so you can decide whether to answer the incoming call, or continue with the current conversation.

HANDSET 1

• Due to regional

incompatibilities, CID information may not be availa ble for every incoming call. In addition, the callers may intentionally block their nam es and/or telephone numbers from being sent.

• These are

subscr iption servi ces provided by most reg ional telephone companies. You must subscribe to these servic es to enjoy the

benets of these

features. If you do not subscribe to CID services, you can still use your telephone and the other features it offers.

HANDSET 1

5 MISSED CALLS

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Basic operation

Caller ID

Review caller ID

You can enter caller ID review mode by pressing when the handset is idle, and the handset will enter caller ID review mode.

-OR-

• With the handset idle (off), press MENU.

• Press to scroll to CALL LOG.

• Press SEL. Use and to scroll through the call log entries.

When the beginning or the end of the call log is reached, a double beep will sound.

• If the call log is full, the oldest entry is deleted to make room for the new call. If the call log is empty the following message is displayed when you try to review CID records:

Store caller ID in your directory

• Follow the steps in Review caller ID (above) to nd the record to be stored.

• The telephone number in the caller ID log is sent by the telephone company. You may have to dial the number differently. Press the # key repeatedly to see the different dialing options. You can add or remove the initial 1 and/or the area code. The various dialing options are:

• Press SEL to store the displayed number.

• If the caller ID record contains both name and number, the name and number will be stored after pressing SEL.

• If the record does not contain a name, you will be prompted to EDIT NAME and the screen will show:

• Press OFF any

time to exit the caller ID log.

• All handsets share a common caller ID log stored in the telephone base. If a call log entry is deleted, it will disappear from all handsets.

>CALL LOG RINGER VOLUME

EDIT NAME VTech Com_

CALL LOG EMPTY

595-9511

1-595-9511

800-595-9511

1-800-595-9511

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Caller ID

• If the caller ID record does not contain a number, you will be

prompted to EDIT NUMBER, and the screen will show:

• After the entry has a name and number, press MENU/SEL

to save. A conrmation beep will sound and the screen will

display:

• If both the name and number are missing, for example, as in a private listing, nothing will be stored, and the screen will display:

• If the number already exists in the directory, the entry will not be stored, and the screen will show:

• If the directory is full, the screen will show:

LIST FULL

ALREADY SAVED

EDIT NUMBER 800-595-9511_

SAVED

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Basic operation

Caller ID

Dial from caller ID

• Follow the steps in Review caller ID (page 15) to nd the entry

to be dialed.

• To change how the number will be dialed, press # repeatedly

to scroll through the various dialing options. The dialing options are:

• Press or SPEAKER to dial the number.

Delete a caller ID entry

• Follow the steps in Review caller ID (page 17) to nd the

record to be deleted.

• Press REMOVE to delete the record. A conrmation beep will

sound and the previous CID record will be displayed.

Delete all caller ID entries

• To delete all caller ID records when reviewing the call log,

press and hold REMOVE. The screen will display DELETE ALL CALLS? Press SEL to conrm. Press OFF to return to the call log record previously displayed.

595-9511

1-595-9511

800-595-9511

1-800-595-9511

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Handset settings

• The handset will not ring when a call comes in if ringer volume is at the lowest setting.

Ringer volume

• With the handset in idle (off) mode, press MENU then press or until RINGER VOLUME is shown.

• Press SEL. You will hear a sample of the ringer.

• Press , or a digit (0 through 6). You will hear a sample of the new ringer volume and the volume bar will be increased or decreased each time the setting is adjusted. At the lowest setting the display will show:

- OR -

• With the handset in idle (off) mode, press or of the volume control on the side of handset will directly go to ringer volume menu.

• Press or to adjust the ringer volume and the ringer volume will be saved automatically.

Ringer tone

• With the handset in idle (off) mode, press MENU then press or until RINGER TONE is displayed.

• Press SEL. Then press , or a digit (0 through 9) to sample the ring tones.

• Press SEL to conrm.

Key tone

• With the handset in idle (off) mode, press

then press or

until KEY TONE

is displayed.

• Press SEL. The current setting will be shown. Press or to see ON or OFF. When set to ON, the handset will emit a beep whenever a key is pressed.

• When the desired option is shown, press SEL. Key tone is preset to ON.

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Basic operation

Language

• From the idle (off) mode, press MENU then press or until LANGUAGE is displayed.

• Press SEL. Press or to choose between English, French or Spanish.

• Press SEL to conrm. (The language is preset to English.)

Clear voicemail

• From the idle (off) mode, press MENU then press or until CLR VOICEMAIL is displayed.

• Press SEL .

• Press SEL again to conrm or press OFF to exit.

Dial type

• From idle (off) mode, press MENU then or to DIAL TYPE.

• Press SEL then or to scroll to TONE (touch tones) or PULSE (rotary).

• Press SEL to conrm. The dial type is preset to TONE.

Handset settings

LANGUAGE ENGLISH

>DIAL TYPE DIRECTORY

>CLR VOICE MAIL DIAL TYPE

TURN INDICATOR

OFF?

• This function only cancels the indication of voicemail on the handset display. It does not cancel the actual voicemail status at the telephone company.

• When the phone is set to pulse, it is possible to switch to temporary tone during a call by pressing *TONE. Once pressed, tone will be used for rest of the call. After hanging up, the phone will return to pulse for the next call.

DIAL TYPE PULSE

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Handset operation

Making calls

• Press (or SPEAKER to use the handset speakerphone feature),

then dial the telephone number.

-OR- Dial the telephone number rst, then press (or SPEAKER).

• To end your call, press OFF or place the handset in its telephone base.

Answering calls

• Press , SPEAKER or any dialing keys.

• Press OFF to end your call or place the handset into its telephone base.

Flash function

You can use your telephone with services such as call waiting. When you subscribe to call waiting service from your telephone company,

press /FLASH to switch to the new call when you receive a call waiting signal. Press /FLASH again to switch back to the original call.

Handset volume

The volume control is on the right side of the handset. During a call, press the VOL or keys to adjust the listening volume to a comfortable level. When you reach the maximum or minimum setting, a double beep will sound. (Follow these instructions to change the volume for the handset, speakerphone or headset.)

Redial

• When the handset is idle, press REDIAL/PAUSE to display the last ve

telephone numbers dialed from the handset (up to 32 digits for each number). Use or to scroll through the last ve numbers dialed. When the beginning or the end of the redial list is reached, a double beep will sound.

• The procedure to change the volume is the same for the handset, speakerphone and headset.

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Basic operation

Handset operation

• If the redial memory is empty, and REDIAL is pressed, a double beep will sound.

• If the forwarded call is not answered in about 30 seconds, the external call is returned to the originating handset.

Mute

• During a call, press MUTE to disable the microphone. You cannot be

heard but you can hear the other person. The screen will briey display

MUTED:

• Press MUTE again t o return to norm al two-way convers atio n.

MICROPHONE ON displays briey.

Intercom

• When not on a call, press INT. The rst handset (HS1) will display:

• Press the number of the destination handset using the dial keys (1-

4).

• The destination handset will ring and the screen will display:

• Press , SPEAKER, INT or any dialing key on HS2 to answer the

intercom call. The screen displays:

• Press or SPEAKER to dial the displayed number.

• Press REMOVE to erase the displayed number. A conrmation

beeps.

• Press OFF to exit.

INTERCOM TO:

HANDSET 1 IS CALLING

INTERCOM

PHONE 00:00:15 MUTED

MUTE

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Handset operation

• To end the call, press INT or OFF on either handset, or place the handset back in the telephone base or charger.

If the destination handset is out of range or on an external call when paged, the display of the calling handset shows:

Call forward

An external call can be forwarded or transferred from one handset to another.

• If you are on an external call, you can forward the call to another

handset by pressing and holding INT. The originating handset will show FORWARD TO and you should input the number of the destination handset.

• The destination handset will show INCOMING CALL and start

ringing

• Press on the destination handset to answer. If the forwarded call is not answered within 30 seconds, the external call

returns to the originating handset and the display shows CALL BACK, and rings for 30 seconds. If the returned call is not answered within 30 seconds, the external call disconnects automatically.

INTERCOM ENDED

UNABLE TO CALL TRY AGAIN

FORWARD TO:

CALL BACK

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Basic operation

Conference call

It is possible to establish a conference call between two handsets and the external line. If one handset is already connected to the external line, the other can join the conversation by pressing , a conference call will be established immediately. Both handsets will show:

Handset operation

Call transfer

• While on an external call, a handset (HS1) can transfer the call to another system handset (HS2)

by pressing INT. The external call is put on hold automatically.

• Select the destination handset number (1-4).

• HS1 shows CALLING HANDSET 2 (HS2).

• HS2 can pick up the transferred call when it rings and the screen shows HANDSET 1 IS CALLING.

• HS2 can pick up the transferred call by pressing , SPEAKER or INT.

• An intercom call is now established (the external call is still on hold) and HS1 and HS2 are able to talk to each other. HS1 or HS2 can hang up if they choose and conversation with the external call can resume. CALL TRANSFERRED is briey displayed on HS1.

If the transferred call is not answered within 100 seconds, the intercom attempt will be automatically ended and the external call will return to the original party.

PHONE 00:00:25

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Troubleshooting

If you have difculty operating your telephone, the suggestions below should solve the problem. If you still have difculty after trying these suggestions, call VTech Communications at 1(800)595-9511. In Canada, call VTech

Telecommunications Canada Ltd. at 1(800)267-7377.

Problem Suggestion

When attempting to de-register, the IN USE light is on steadily.

• Pick up the handset in the main telephone base, press to go off hook, and press OFF to

hang up. Begin de-registration again.

My telephone doesn’t work at all.

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall

jack.

• Disconnect the charger adapter for a few minutes, and then reconnect it.

• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to its charger when not in use.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset.

• You may need to purchase a new batter y. Please refer to the Batteries section of the system’s user’s manual.

I cannot get a dial tone.

• Try all the suggestions above.

• If the handset displays NOT REGISTERED, follow the instructions on page 7 to register your handset.

• Move the handset closer to the telephone base. You might have moved out of range.

• Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on that telephone either, the problem is in your wiring or local service. Contact your local telephone company.

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Troubleshooting

Problem Suggestion

I cannot dial out. • Make sure there is a dial tone before dialing. The handset may take a second or two to synchronize

with the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Make sure your telephone is set to the correct dial mode for the type of service that you have (pulse

or touchtone). Refer to the Telephone settings section (page 11) of this user’s manual to set the dial mode.

• If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company.

• Eliminate any background noise. Noise from a television, radio or other appliances may cause the

telephone not to dial out properly. If you cannot eliminate the background noise, rst try muting the

handset before dialing, or dialing from another room in your home with less background noise.

My handset beeps four times and isn’t performing normally.

• Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different, working outlet not controlled by a wall switch.

• Move the handset closer to the telephone base. It might have been moved out of range.

• If the handset is in its charger and the CHARGE light does not light, refer to Charge light is off (page 29) in this Troubleshooting guide.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

Additional information

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Problem Suggestion

UNABLE TO CALL, TRY AGAIN displays

on my handset.

• Move the handset closer to the telephone base. It might have been moved out of range.

• If the handset is in its charger and the CHARGE light does not light, refer to the CHARGE light is off (page 29) in this troubleshooting section.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone to reset.

• Other electronic products can cause interference with your cordless telephone. Try installing it as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

The battery does not hold a charge.

• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to its charger when not in use.

• You may need to purchase a new battery. Please refer to the Installation section of the system’s user’s manual.

• Your telephone might be malfunctioning. Please refer to the Warranty section (pages 31-32) of this user’s manual for further instruction.

Troubleshooting

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Additional information

Problem Suggestion

I get noise, static, or weak signal even when I’m near the telephone base.

• Other cordless telephones and 802.11 wireless routers used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless telephones and your router by:

a. positioning your new telephone as far away as possible from any other existing cordless

telephone system already installed in your home to avoid the two systems interfering with each other.

b. positioning your telephone base as far as possible from your router, computer or any other

computer devices.

c. selecting channels 4 through 10 for your router (refer to your router’s user manual for more

information).

• Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

• Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is in operation. Do not install this telephone in the same outlet or near the microwave oven.

• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from one another, or use a different surge protector.

• Relocate your telephone to a higher location. The telephone will likely have better reception when installed in a high area.

• If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

I hear other calls while using my telephone.

• Disconnect your telephone base from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

Troubleshooting

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Problem Suggestion

My handset does not ring when there is an incoming call.

• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in the system’s user’s manual.

• Make sure the telephone line cord is plugged rmly into the telephone base and the telephone

jack. Make sure the power cord is plugged in.

• You may be too far from the telephone base.

• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to its charger when not in use.

• You may have too many extension telephones on your telephone line to allow all of them to ring. Try unplugging some of the other telephones.

• The layout of your home or ofce might be limiting the operating range. Try moving the telephone base to another location, preferably to an upper oor.

• If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

• Test a working telephone at the phone jack. If another telephone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.)

• Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

• Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.

Troubleshooting

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Additional information

Problem Suggestion

My calls fade in and out while I’m using my handset.

• Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/ surge protector) into a different location. If this solves the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.

• Relocate your telephone to a higher location. The telephone will have better reception when installed in a high area.

• If the other telephones in your home are having the same problem, the problem is in your wiring or local service.

The CHARGE light is off.

• Clean the handset and charging contacts on the telephone base each month using a pencil eraser or cloth.

• Make sure the power and line cords are plugged in correctly and rmly.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and the telephone to synchronize.

• Your telephone might be malfunctioning. Please refer to the Warranty section of this user’s manual for fur ther instruction.

Troubleshooting

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Problem Suggestion

My caller ID isn’t working.

• Caller ID is a subscription service. You must subscribe to this ser vice for this feature to work on your telephone.

• Your caller must be calling from an area that supports caller ID.

• Both you and your caller’s telephone companies must use caller ID compatible equipment.

Common cure for electronic equipment.

If the unit does not seem to be responding normally, then try putting the handset in its charger. If it does not seem to respond, do the following (in the order listed):

1. Disconnect the power to the telephone base.

2. Disconnect the handset battery.

3. Wait a few minutes.

4. Connect power to the telephone base.

5. Re-install the battery.

6. Wait for the handset to synchronize with the telephone base. To be safe, allow up to one

minute for this to take place.

Troubleshooting

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Additional information

Maintenance

Taking care o f your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU

UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

What does this limited warranty cover?

• The manufac turer of thi s VTech produ ct, VTech Communic ations, war rants to the holder o f a valid proo f of purcha se (“Con sumer” or “ you”) that the pro duct and all acces sories pr ovided by VTech in the sa les package (“Pro duct ”) are free fr om materia l defects i n material and workm anship, pur suant to the followi ng terms and c onditions, whe n install ed and used n ormally and in accord ance wit h operatio n instructions . This limi ted warrant y extends only to th e Consume r for Produc ts purchased and u sed in the Un ited State s of Americ a.

What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

• During th e limited warranty p eriod, VTech’s authori zed serv ice repre sentative will repa ir or replace at VTech’s opti on, without charg e, a Material ly Defect ive Produc t. If we repair this

produc t, we may use new or refurb ished rep lacemen t parts. I f we choose t o replace t his produ ct, we may replace it wi th a new or refurbishe d product of the sam e or similar d esign. V Tech will retur n repaired or replac ement products to y ou in worki ng condi tion. VTech wi ll retain defectiv e parts, m odules, o r equipme nt. Repair o r replace ment of Product, at V Tech’s opt ion, is your exclus ive remedy. You should expec t the repair or replac ement to take approxi mately 30 d ays.

How long is the limited warranty period?

• The limite d warranty perio d for the prod uct extends for ONE (1) YEAR fr om the date of purchas e if we repair or replac e a Material ly Defect ive Produc t under the terms of th is limited

warrant y. Thi s limited war ranty also appli es to repair ed or repla cement Pro ducts for a period of e ither (a) 90 days from the da te the repai red or repl acement Pr oduct is shipped t o you or (b) the time re maining on the orig inal one -year warran ty; whic hever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover

1. Product that has b een subjected to mi suse, acci dent, shipping or o ther physi cal damag e, improper instal lation, abnormal o peration or handli ng, negle ct, inundation, r e, water or other liquid

intrusi on; or

2. Product that has b een damaged due to rep air, alteration or modi cation b y anyone othe r than an aut horized se rvice r epresent ative of VTech; or

3. Produ ct to the ext ent that the p roblem ex perienc ed is caused by signa l conditi ons, network reli abilit y or cable or a ntenna syst ems; or

4. Product to the ex tent that th e problem i s caused by us e with non-VTech elec trical ac cessories; or

Warranty

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Warranty

5. Produ ct whose wa rranty/q uality s tickers, Pr oduct serial num bers plate s or electronic ser ial numbers have bee n removed, al tered or ren dered ill egible; or

6. Produ ct purcha sed, used, servi ced, or shipped for r epair from o utside the United S tates, or us ed for comm ercial or i nstituti onal purposes (in cludin g but not limi ted to Produ cts used fo r rental purpos es ); or

7. Product return ed withou t valid proof of purch ase (see 2 bel ow); or

8. Charges fo r install ation or set u p, adjustm ent of custo mer controls, and in stallation or repa ir of systems o utside the unit.

How do you get warranty service?

• To obtai n warranty servi ce in the United Stat es of Ameri ca, call 1- 800- 595-9511 for instructi ons regarding whe re to return t he Produc t. Before c alling for s ervice, please c heck the user’s

manual. A c heck of the Product c ontrols and featur es may save you a ser vice call.

• Except as prov ided by applicab le law, you assu me the risk o f loss or damage duri ng transi t and trans portat ion and are re sponsible for del ivery or handling c harges incurred i n the trans port of Produc t (s) to the s ervice locati on. VTech will r eturn repaired or rep laced product un der this limited war ranty to you , transpo rtatio n, delivery or hand ling char ges prepai d. VTech assumes no risk for d amage or loss of the Pro duct in tr ansit.

• If the Prod uct failur e is not covered by this li mited warr anty, or proof o f purchas e does not meet the term s of this limited warra nty, VTech will notify yo u and will req uest that you author ize the

cost of re pair prior t o any furth er repair activit y. You must pay f or the cost o f repair and r eturn shipping co sts for the r epair of Prod ucts that are not cover ed by this limited warr anty.

What must you return with the Product to get warranty service?

1. Ret urn the entire origi nal package and con tents inc luding th e Product t o the VTech ser vice location a long with a d escription of the m alfunction or dif culty;

2. Include “ valid proof of purch ase” (sales receip t) identif ying the Product p urchase d (Produc t model) an d the date of pu rchase or r eceipt; a nd

3. Provide y our name, co mplete and c orrect mailing ad dress, and telepho ne number.

Other Limitations

• Th is warranty is the c omplete an d exclusive a greement b etween you and VTech. It su persedes all othe r written or oral com munications rel ated to this Pr oduct. V Tech p rovides n o other

warranti es for this product . The warranty exclu sively de scribes a ll of VTech’s responsibi lities regardin g the produ ct. There are no other ex press warranties . No one is aut horized to m ake

modi cations to t his limited warrant y and you should not re ly on any suc h modic ation.

State Law Righ ts: This warranty gi ves you specic leg al rights, and you may al so have other r ights which vary fr om state to state.

Limitatio ns: Impl ied warr anties, includi ng those of  tness f or a par ticular purp ose and merchantabili ty (an un writte n warrant y that the pr oduct is t fo r ordinary u se) are li mited to one year from date of purc hase. Some states do n ot allow lim itations o n how long an implied wa rranty l asts, so th e above limitation may n ot apply to you.

• In n o event shall VTech be liab le for any ind irect, s pecial, i ncident al, consequenti al, or simil ar damages ( includ ing, but not l imited to lo st prots or revenue, in ability to use the pr oduct, or

other ass ociated equipme nt, the cos t of substitute equi pment, and claims by t hird parties) resul ting from the use of thi s product. Some st ates do not allow the exc lusion or li mitation of incide ntal or consequen tial dama ges, so the a bove limit ation or excl usion may no t apply to you .

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the base unit and handset are provided for ventilati on. To pr otect the m fro m overhea ting, thes e opening s mus t not be blocked by placing the

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Additional information

Important safety instructions

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

* Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help.

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper

ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power

company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.

9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric shock.

Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specied access

doors may expose you to dangerous voltages or other risk s. Inc orre ct reas semblin g can c ause el ectric shock w hen the produc t is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock.

12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of

other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal o peration. E. If t he product has been dropped and the base and/or handset has been damaged. F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

15. Only p ut the handset of your telephone next to your ear when it is in normal talk.

SAVE THESE INSTRUCTIONS

FCC, ACTA and IC regulations

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FCC, ACTA and IC regulations

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is

encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more

information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your

alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before

interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.

The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

* Remain on the line and briey explain the reason for the call before hanging up.

* Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term “IC:” before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination

on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.

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Additional information

The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily par ticipating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800 -8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

The RBRC® seal

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Technical specications

Frequency control Crystal controlled PLL synthesizer

Transmit frequency Handset: 2400-2483.5 MHz

Receive frequency Handset: 5725-5850 MHz

Channels 95

Nominal effective range Maximum power allowed by the FCC and IC. Actual operating range

may vary according to environmental conditions at the time of use.

Size Handset: 141mm X 50mm X 35mm

Charger: 89mm X 78mm X 53mm

Weight Handset: 141 grams Charger: 76 grams

Power requirements Handset: 600mAh Ni-MH Battery

Charger: 9V DC @ 200mA

Memory Director y: 50 memory locations (in telephone base), up to 32 digits, 16

characters per location CID: 50 Memory locations

Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and

2.4GHZ technologies, providing enhanced performance over standard cordless telephones.

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Index

Additional information 24-36 Answering calls 20

Basic operation 11-23 Belt clip (optional) 6

Call forward 22 Call transfer 23 Caller ID - call waiting ID 14 Caller ID 14 Characters by number 12 Check battery indicator 6 Clear voicemail 19 Conference call 23 Connect power to handset charger 5

Delete a caller ID entry 17 Delete a directory entry 13 Dial from caller ID 17 Dial type 19 Director y 11

Edit a directory entr y 13

FCC, ACTA and IC regulations 33 Flash function 20

Getting started 3-10

Handset icons 10 Handset layout 9 Handset LEDs 10 Handset operation 20 Handset settings 18 Handset volume 20

Important safety instructions 32 Index 37 Install handset battery 4 Installation 4 Intercom 21

Key tone 18

Language 19

Maintenance 31 Making calls 20 Mute 21

Parts checklist 3

Redial 20 Registration 7 Review and dial entries 12 Review caller ID 15 Ringer tone 18 Ringer volume 18

Store a new entry 11 Store caller ID in your directory 15

Technical specications 36

The RBRC® seal 35 To de-register all handsets 8 To register a handset 7 Troubleshooting 24

Warranty 31

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon

Distributed in Canada by VTech Telecommunications Canada Ltd.,

Richmond, B.C.

Printed in China

91-000464-010-000

User’s Manual

w w w . v t e c h p h o n e s . c o m

Model: mi6803

Vtech MI 6803 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual