VTech i6790, i6789 User Manual
Important! Before using this telephone,
please read the Important safety
instructions on page 39 of this manual.
NEED HELP?
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please take the time to review thoroughly
to ensure proper installation of this VTech innovative and feature rich product.
You can also visit our website at www.vtechphones.com for support,
shopping, and everything new at VTech. In Canada, go to www.vtechcanada.com.
Table of contents
Installation . . . . . . . . . . . . . . . . . . . . . . . . 1
Parts checklist . . . . . . . . . . . . . . . . . . . . . 1
Telephone base installation . . . . . . . . . . . . . . 2
Install handset battery . . . . . . . . . . . . . . . . . 3
Belt clip & headset . . . . . . . . . . . . . . . . . . 4
Headset . . . . . . . . . . . . . . . . . . . . . . . . 4
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 4
About caller ID . . . . . . . . . . . . . . . . . . . . . 5
Voicemail service . . . . . . . . . . . . . . . . . . . 5
If you subscribe to DSL ser vice . . . . . . . . . . . . 6
Wall mounting bracket installation . . . . . . . . . . . 7
Desk/table bracket installation . . . . . . . . . . . . . 7
Telephone settings . . . . . . . . . . . . . . . . . . . 8
Handset layout . . . . . . . . . . . . . . . . . . . . . 8
Telephone base layout . . . . . . . . . . . . . . . . . 9
Ringer volume . . . . . . . . . . . . . . . . . . . . 10
Ringer melody . . . . . . . . . . . . . . . . . . . . 10
Key tone . . . . . . . . . . . . . . . . . . . . . . . 11
Settings menu . . . . . . . . . . . . . . . . . . . . 11
Language . . . . . . . . . . . . . . . . . . . . . . 11
Dial type . . . . . . . . . . . . . . . . . . . . . . . 12
Clock setting . . . . . . . . . . . . . . . . . . . . . 12
Clear voicemail. . . . . . . . . . . . . . . . . . . . 12
Display menu. . . . . . . . . . . . . . . . . . . . . 13
Wallpaper . . . . . . . . . . . . . . . . . . . . . . 13
Contrast . . . . . . . . . . . . . . . . . . . . . . . 13
Basic operation . . . . . . . . . . . . . . . . . . . . 14
Make, answer, and end calls with the handset . . . 14
Handset speakerphone . . . . . . . . . . . . . . . 14
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 14
Volume . . . . . . . . . . . . . . . . . . . . . . . . 15
Ringer mute . . . . . . . . . . . . . . . . . . . . . 15
Call waiting . . . . . . . . . . . . . . . . . . . . . . 15
Intercom . . . . . . . . . . . . . . . . . . . . . . . 15
Conference call . . . . . . . . . . . . . . . . . . . 16
Transfer an external call . . . . . . . . . . . . . . . 16
Answering intercom and external calls . . . . . . . 17
Answer an incoming call during an intercom call . . 17
Find handset . . . . . . . . . . . . . . . . . . . . . 17
Voicemail . . . . . . . . . . . . . . . . . . . . . . . 17
Advanced operation . . . . . . . . . . . . . . . . . 18
Director y . . . . . . . . . . . . . . . . . . . . . . . 18
Store a directory entry . . . . . . . . . . . . . . . . 18
Chart of characters . . . . . . . . . . . . . . . . . 19
Search the director y . . . . . . . . . . . . . . . . . 20
Dial a directory entry . . . . . . . . . . . . . . . . . 20
Edit a directory entr y . . . . . . . . . . . . . . . . . 20
Delete a directory entry . . . . . . . . . . . . . . . 21
Call log . . . . . . . . . . . . . . . . . . . . . . . . 22
Review the call log . . . . . . . . . . . . . . . . . 22
Make CID entries ready to dial . . . . . . . . . . . . 23
Dial a call log entry . . . . . . . . . . . . . . . . . 23
Save an entry to the directory . . . . . . . . . . . . 23
Delete one or all entries . . . . . . . . . . . . . . . 24
Handset display screen messages . . . . . . . . . 24
Redial list. . . . . . . . . . . . . . . . . . . . . . . 25
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Table of contents
Dial from redial . . . . . . . . . . . . . . . . . . . . 25
Delete a redial entry . . . . . . . . . . . . . . . . . 25
Answering system operation . . . . . . . . . . . . 26
Message capacity . . . . . . . . . . . . . . . . . . 26
Answering system setup . . . . . . . . . . . . . . . 27
Activate the answering system . . . . . . . . . . . 27
Set the clock . . . . . . . . . . . . . . . . . . . . . 27
Set number of rings . . . . . . . . . . . . . . . . . 28
Set base ringer . . . . . . . . . . . . . . . . . . . . 28
Set remote access code . . . . . . . . . . . . . . 29
Set message alert tone . . . . . . . . . . . . . . . 29
Outgoing announcement. . . . . . . . . . . . . . . 30
Record your announcement . . . . . . . . . . . . . 30
Play your announcement . . . . . . . . . . . . . . 30
Delete your announcement . . . . . . . . . . . . . 31
Message playback . . . . . . . . . . . . . . . . . . 31
New message indication . . . . . . . . . . . . . . . 31
Options during playback . . . . . . . . . . . . . . . 31
Delete all messages . . . . . . . . . . . . . . . . . 31
Record and play memos . . . . . . . . . . . . . . . 32
Record a memo . . . . . . . . . . . . . . . . . . . 32
Memo playback . . . . . . . . . . . . . . . . . . . 32
Remote access. . . . . . . . . . . . . . . . . . . . 33
Commands in remote standby mode . . . . . . . . 33
Commands during playback mode . . . . . . . . . 33
Message window. . . . . . . . . . . . . . . . . . . 34
Handset display screen messages . . . . . . . . . 35
Handset and base indicators . . . . . . . . . . . . 37
Handset indicator lights . . . . . . . . . . . . . . . 37
Base lights . . . . . . . . . . . . . . . . . . . . . . 37
Handset icons . . . . . . . . . . . . . . . . . . . . 37
Battery . . . . . . . . . . . . . . . . . . . . . . . . . 38
Important safety instructions . . . . . . . . . . . . 39
Troubleshooting. . . . . . . . . . . . . . . . . . . . 40
Operating range . . . . . . . . . . . . . . . . . . . . 49
Maintenance . . . . . . . . . . . . . . . . . . . . . . 49
About cordless telephones . . . . . . . . . . . . . 50
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 50
FCC, ACTA and IC regulations . . . . . . . . . . . . 52
The RBRC® Seal . . . . . . . . . . . . . . . . . . . . 53
Technical specications . . . . . . . . . . . . . . . 54
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II
Installation
Parts checklist
Remember to save your sales receipt and original packaging in case it is necessary to ship your
telephone for warranty service. Check to make sure the telephone package includes the following:
1. Quick start guide
2. Handsets (4)
3. Telephone base
mounting/des ktop bracket
4. Chargers (3)
5. Base power adapter
6. Charger adapters (3)
7. Batteries (4)
8. Batter y compartment
covers (4)
9. Telephone line cord
10. Belt clips (4)
11. User’s manual
with wall
1. Quick start guide
2. Handsets (4)
3. Telephone b ase wit h wall mou nting /
deskt op bracket
4. Chargers (3) 6. Charger adapters (3)5. Base power adapter
8. Battery compartment covers (4)
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9. Telephone line cord 10. Belt clips (4)
7. Batteries (4)
11. User’s manual
Installation
Telephone base installation
It is recommended to install the telephone base away from any electronic equipment and appliances
such as personal computers, computer routers, television sets, microwave ovens, and refrigerators.
Avoid excessive heat, cold, dust or moisture. When a location is selected, install the telephone base
and the charger as shown below.
• Plug the connector into the power jack at the bottom of the telephone base and chargers. Route cords
through slots and plug the power adapter into an electrical outlet not controlled by a wall switch.
• Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone
base. Route the telephone line cord through slot, then plug the other end of the cord into the
modular wall telephone outlet.
Your telephone base comes with the bracket installed for desktop use. If you prefer to mount your
telephone on the wall, plug in the telephone line cord and the power adapter to the telephone base as
instructed above before changing it to a wall mount position (see page 7 for bracket installation).
Plug the telephone
line cord into a
telephone jack.
Plug power adapter
into an electrical
outlet not controlled
by a wall switch.
• Use only the AC
power adapter
supplied with this
telephone.
• This power unit
is intended to be
correctly oriented
in a vertical
or oor mount
position. The
prongs are not
designed to hold
the plug in place
if it is plugged
into a ceiling or
an under-thetable/cabinet
outlet.
Installation
Basic operation
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2
• If the handset
will not be used
for a long period,
remove the
battery to prevent
possible leakage.
• To order a
replacement
battery go
to www.
vtechphones.com
or call VTech
Communications,
Inc. at 1 (800)
595-9511 in the
United States.
In Canada,
go to www.
vtechcanada.
com. or call 1
(800) 267-7377.
• After you install
the battery, there
may be enough
power for shor t
calls.
Installation
Install handset battery
• Align the two holes of the battery plug with the socket
pins in the handset battery compartment, matching the
red and black wires to the color-coded label.
• Place the battery in the compartment with the wires in
the upper left corner.
• Position the battery compartment cover and slide it
towards the unit until it clicks into place.
• For optimal performance, we recommend that you
charge the handset for 16 hours.
You can keep the batter y c harged by returning the
handset to the telephone base after each use. When
the battery power is fully depleted, a full recharge takes
about 16 hours.
3
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Installation
Belt clip & headset (optional)
For hands-free telephone conversations, use any industry standard
2.5mm headset (purchased separately). For best results, use a
VTech 2.5mm headset.
Headset
Plug the 2.5 mm headset into the jack on the side
of the handset (beneath the small rubber ap).
Belt clip
Align the pins on the inside edge of the clip
with the notches on the sides of the handset.
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• To purchase a
headset, visit us
on the web at
www.vtechphones.
com or call VTech
customer service
at 1 (800) 595-
9511. In Canada,
go to www.
vtechcanada.com.
or call 1 (800) 267-
7377.
• Whenever a
compatible
headset is
connected to the
cordless handset,
the microphone
on the handset
will be muted.
This reduces
background noise
and improves the
sound quality.
• If the sound
quality of the
headset is poor,
try unplugging it,
and rmly plugging
it in again.
Installation
Basic operation
4
Installation
About caller ID
The caller ID with call waiting features in this telephone lets you see the name and telephone number
of the caller before answering the call, even when you’re already on a call. These features require
services provided by your local telephone company.
Contact your telephone company if:
• You have both caller ID and call waiting, but as separate services (you may need combined
service),
• You have only caller ID service, or only call waiting service, or
• You do not subscribe to any caller ID or call waiting services but wish to try these services.
You can use this telephone with regular caller ID service, and you can use its other features without
subscribing to either caller ID or combined caller ID with call waiting ser vice. There may be fees for
these services, and they may not be available in all areas.
The caller ID features will work only if both you and the caller are in areas offering caller ID service,
and if both telephone companies use compatible equipment.
Voicemail service
If you subscribe to voicemail service provided by your telephone company, you can receive voicemail
left by the caller. When you have new voicemail, the handset will display NEW VOICE MAIL .
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Installation
If you subscribe to DSL service
If you receive high speed internet through your telephone line (commonly referred to as DSL), and
you are experiencing interference during telephone conversations and/or your caller ID features are
not functioning properly, install a DSL lter to the telephone line between the telephone base and
the telephone wall jack. To obtain a DSL lter and more information about DSL interference, contact
your DSL service provider.
DS L filte r (f o r
DSL users)
To single telephone jack (RJ11C) Telephone line cord
• Most DSL
providers
recommend
installing a DSL
lter in every
telephone jack.
Your DSL service
provider may
provide more
information
regarding
telephone
interference.
Installation
Basic operation
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6
Installation
Wall mounting bracket installation (optional)
Your telephone base comes with the wall mounting/desktop bracket installed, ready for desktop use.
If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard
telephone wall plate. For wall mounting, follow these instructions:
• First, insert the lower portion tabs of the wall mounting/desktop bracket into the lower grooves in
the telephone base, then snap the upper portion tabs of the bracket into place.
• Mount the telephone base on the wall by positioning it so the mounting studs will t into the holes
on the telephone base and wall mounting/desktop bracket. Slide the telephone base down on the
mounting studs until it locks into place.
To remove the bracket, press both upper portion tabs rmly inward and pull the bracket downward
•
until it release from the grooves.
upper portion tab
lower portion tab
lower groove
upper grooves
Desk/table bracket installation
To place your telephone base on a desk or table, insert the
wall mounting/desktop bracket.
Insert the lower portion tabs of the bracket into the upper
•
grooves of the telephone base.
• Snap the upper portion tabs of the bracket into place.
To remove the bracket, press both upper portion tabs
•
firmly inward and pull the bracket upward until it is
released from the grooves.
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Telephone settings
Handset layout
1. Earpiece
2.
CID (caller ID)
3. Headset jack (2.5mm)
4.
/FLASH
Press to make or answer a call. During
a call, press to receive an incoming call
if call waiting is activated.
5. Dial pad keys (0-9, *, #)
a. Press # repeatedly to display other
dialing options when reviewing the
call log (page 23).
b. Press
temporarily when using the
pulse ser vice.
6. / SPEAKER
Press to activate the handset
speakerphone. Press again to
resume normal handset use.
7. REDIAL/PAUSE
Press to view the redial memory. Press
and hold to insert a dialing pause when
entering numbers.
8. Microphone
9. Handset display
10.
11. Volume (
to switch to tone dialing
*
(Directory)
/ )
5.a
5.b
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12. NavKey
Press the center NavKey to display
menus.
Press the up or down NavKey or
to navigate throug h menus (see
page 10).
Press the left or right NavKey
to navigate through menus (see
page 10).
Press the center NavKey to select
a highlighted menu item.
LEFT
UP
DOWN
CENTER
RIGHT
or
13. /CLEAR
During a c all, press to hang up. While
using the menus, press to return to the
previous menu.
14. INT (intercom)
Press to initiate an intercom
conversation bet ween handsets.
15. MUTE/REMOVE
Whi le o n a call , pres s to mute the
microphone. While reviewing the call
log, press to delete an individual entry,
or press and hold to clear the entire call
log. While entering or editing a name or
number, press to delete a character.
Telephone settings
Basic operation
8
Telephone settings
Telephone base layout
1. /SKIP
2. Message window
3.
/REPEAT
4. DELETE
5.
/PLAY/STOP
6. CHARGE light
7. IN USE light
8. VOICEMAIL light
9. VOLUME
10. FIND HANDSET
11. RECORD
12. CLOCK
13. ANNC (announcement)
14. Microphone
15. SETUP
16. ANS ON/OFF
17. Antenna
1
2
3
4
5
6
7
8
9
10 11 12 13 14 15 16 17
9
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Telephone settings
Ringer volume
Your telephone has seven volume levels to choose from. You can adjust
ringer volume either by the volume control on the right side of the handset,
or in the handset menu. To change the ringer volume:
• Make sure the handset is in idle mode.
• Press the volume button to display the current volume level on the
screen.
• Press
-OR-
• Press the center
• Press the up or down NavKey
• Press the left or right NavKey
• Press the center NavKey to save. There will be a conrmation tone.
Ringer melody
This feature allows you to choose from ten ringer melodies for incoming calls.
To choose a ringer melody:
• Press the center
• Press the up or down NavKey
• Press the center NavKey
• Press the up or down NavKey
• Press the center NavKey
VOL or to choose the desired volume level. When nished, the
new volume level will be saved.
NavKey in idle mode to display the menu.
or to reach RINGER VOLUME then
press the center NavKey .
or to adjust the volume. A sample of
each ringer volume will be played when scrolling through the choices.
NavKey in idle mode to display menu.
or to reach SOUNDS, then press the
center NavKey .
to choose RINGER MELODY.
or to choose the desired ringer melody.
A sample of the ringer tone will be played when scrolling through the
options.
to save. You’ll hear a conrmation tone.
RINGER VOLUME
RINGER VOLUME
SOUNDS
RINGER MELODY
MELODY 0
MELODY 1
MELODY 2
• The ringer will
be turned off if
the volume is
set to zero, and
a ringer off icon
will be displayed.
If the ringer
•
volume is
turned off while
scrolling through
the options in
Ringer melody,
the sample of the
ringer will not be
heard.
Telephone settings
Basic operation
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10
• When the
telephone is in
pulse dial mode,
it is possible
to switch to
temporar y tone
dial mode during
an ongoing call by
pressing *TONE.
Once pressed,
tone dial mode
will be used for
the rest of the call.
After you hang
up, the telephone
will return to pulse
dialing for the next
call.
Telephone settings
Key tone
The key tone is programmed to be on. When the key tone option is enabled,
a tone will sound when any key is pressed on the handset.
Press the center NavKey in idle mode to display menu.
•
• Press the up or down NavKey
center NavKey .
• Press the up or down NavKey
the center NavKey .
• Press the up or down NavKey
the center NavKey .
Settings menu
In the settings menu, you can change the language, dial type, clock, and
clear voicemail. To enter the settings menu, press the center NavKey in
idle mode. Then press the up or down NavKey or to reach SETTINGS,
then press the center NavKey to conrm.
Language
The language menu allows you to select between ENGLISH, FRANÇAIS
or ESPAÑOL to be used in all menus and screen displays. To change the
language:
• When in the
LANGUAGE.
• Press the up or down NavKey
press CENTER NavKey to save your selection.
SETTINGS menu, press the center NavKey to select
or to reach SOUNDS then press the
or to reach KEY TONE then press
or to select ON or OFF then press
or to scroll through the choices, then
KEY TONE
ON
OFF
SETTINGS
LANGUAGE
DIAL TYPE
CLOCK SETTING
LANGUAGE
11
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Telephone settings
Dial type
The dial type is preset to touch tone. If you would like to change this setting
to dial pulse (rotary):
When in the SETTINGS menu, press the down NavKey to choose DIAL
•
TYPE. Press the center NavKey .
Press the up or down NavKey or to choose TONE or PULSE, then
•
press the center NavKey .
Clock setting
In this menu, you can set the clock for the handset.
• When in the
CLOCK SETTING. Press the center NavKey .
• Press the up or down NavKey
center NavKey .
• Press the up or down NavKey
the center NavKey .
• Press the up or down NavKey
the center NavKey to save.
Clear voicemail
If you have checked all of your new voicemail messages and the handset
indicates that you still have new voicemail, you can clear the voicemail indication.
• From the
CLR VOICE MAIL. Press the center NavKey to conrm.
•
TURN INDICATOR OFF? will display. Press the center NavKey to
conrm or press OFF/CLEAR to cancel.
SETTINGS menu, press the down NavKey until you reach
or to change the hour, then press the
or to change the minute, then press
or to choose AM or PM, then press
SETTINGS menu, press the down NavKey until you reach
CLOCK SETTING
12:32AM
CLR VOICE MAIL
TURN INDICATOR
OFF?
DISPLAY
WALLPAPER
CONTRAST
When in
•
the CLOCK
SETTING menu
the digit keys on
the handset can
also be used to
change the hour
and minute.
• If you subscribe
to caller ID
services, the
clock will be set
automatically
with the next
incoming call.
If the date
•
and time on
one handset
are changed,
they will not be
automatically
updated on all
other handsets.
• Clear voicemail
is a temporary
function. The
light will turn on
again after a new
message is left.
Telephone settings
Basic operation
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12
Telephone settings
Display menu
In the display menu, you can change the wallpaper and contrast. To enter the display menu, press
the center NavKey in idle mode. Then press the up or down NavKey or to reach DISPLAY,
then press the center NavKey to conrm.
Wallpaper
The handset is preset with background pictures (wallpaper) that will display when the handset is in
idle mode. To change the wallpaper:
• Press the center NavKey
• Press the up or down NavKey
• Press the center NavKey
to scan through the choices. Press the center NavKey to save.
Contrast
To change the contrast of the selected wallpaper:
• Press the center NavKey
• Press the up or down NavKey
• Press the down NavKey
• Press the left or right NavKey
save.
in idle mode to display the menu.
or to reach DISPLAY, then press the center NavKey .
to select WALLPAPER, then press the up or down NavKey or
in idle mode to display the menu.
or to reach DISPLAY, then press the center NavKey .
to reach CONTRAST, then press the center NavKey .
or to change the setting, then press the center NavKey to
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Basic operation
Make, answer, and end calls with the handset
To make a call press /FLASH or /SPEAKER, then dial the
•
number.
-OR-
• Dial the number, then press
• To answer a call, press
pad keys (0-9, #, *).
• To end a call, press
base or charger.
OFF/CLEAR, or put the handset in the telephone
Handset speakerphone
• During a call, press /SPEAKER to select between speakerphone and
normal handset use.
Mute
The mute function allows you to hear the other party, but they will not be
able to hear you. To use the mute function:
• During a call, press
• The screen will display the
• Press
MUTE/REMOVE again to return to normal conversation.
MUTE/REMOVE on the handset.
/FLASH or /SPEAKER.
/FLASH, /SPEAKER or any of the dial
MUTE icon.
The screen
•
displays the
elapsed time as
you talk (in hours,
minutes and
seconds).
Press MUTE/
•
REMOVE or
OFF/CLEAR to
backspace, and
press and hold
REDIAL/PAUSE
for at least three
seconds to insert
a pause.
Telephone settings
Basic operation
www.vtechphones.com
14
Basic operation
Volume
• During a call, use the volume button on the right side of the handset to
adjust the listening volume.
• Press the
level.
Ringer mute
This feature allows you to mute the ringer temporarily when the telephone
is ringing.
• Press
silence the ringer. The next call will ring normally.
Call waiting
If you have call waiting ser vice, there will be a tone if there is an incoming
call during a telephone conversation. Press the /FLASH on the handset
to answer the new incoming call.
Intercom
The intercom feature allows conversation between handsets.
• Press INT to display menu while in idle mode.
• The screen will display
• Use the dial pad to select the destination handset.
• The screen of the originating handset will display
X.
• The destination handset will ring, and the screen will display
X IS CALLING.
or volume control key to adjust the volume to a comfortable
OFF/CLEAR or MUTE/REMOVE on the handset to temporarily
INTERCOM TO:
CALLING HANDSET
HANDSET
INTERCOM TO:
CALLING
HANDSET X
HANDSET X
IS CALLING
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Basic operation
• To answer the intercom call on the handset,
press /FLASH,
/SPEAKER, INT or any dialing keys (0-9,#,*) on the handset.
• To end an intercom call, press
INT, OFF/CLEAR, or place the handset
back in the telephone base or charger.
Conference call
You can conference up to two registered handsets on an external line. If
one handset is on the line, press /FLASH or /SPEAKER on another
handset to join the call.
Transfer an external call
Your phone allows you to transfer an external call from one handset to
any other handset.
• During a call, press
INT to put the call on hold at the originating handset.
The screen will display TRANSFER TO:
• Use the keypad to select the number of the destination handset and the
screen will display CALLING HANDSET X.
• The destination handset will ring and the screen displays
HANDSET X
IS CALLING.
• To answer the call at the destination handset, press
/FLASH,
/SPEAKER, INT or any dial pad keys (0-9, #, *) on the destination
handset.
• Now the party at the originating handset can have a conversation with the
party at the destination handset, and the screen displays INTERCOM.
• Press
OFF/CLEAR on the originating handset to transfer the call.
www.vtechphones.com
INTERCOM
• If the destination
handset does
not pick up the
intercom call in
100 seconds,
the originating
handset can
return to the
external call by
pressing
/FLASH, or
OFF/CLEAR.
• If a call remains
on hold for about
100 seconds,
the screen of
the originating
handset shows
UNABLE TO
CALL. TRY
AGAIN and
reconnects to
the external call
automatically.
The destination
handset returns
to idle mode.
Basic operation
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