VTech gz5838 User Manual
www.vtechphones.com
Table of contents
Before you begin . . . . . . . . . . . . . . . . . . . . . 4
Parts checklist . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing handset battery. . . . . . . . . . . . . . . . . 5
Telephone base installation . . . . . . . . . . . . . . . 6
Removable handset bracket and
telephone base plate . . . . . . . . . . . . . . . . . . . 7
Handset features . . . . . . . . . . . . . . . . . . . . . 8
Telephone base features . . . . . . . . . . . . . . . . . 9
Telephone operation . . . . . . . . . . . . . . . . . . 10
Make, answer and end a call . . . . . . . . . . . . . 10
Call waiting . . . . . . . . . . . . . . . . . . . . . . . 10
Set handset ringer . . . . . . . . . . . . . . . . . . . 11
Set date and time . . . . . . . . . . . . . . . . . . . . 12
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . 12
Temporary tone dialing . . . . . . . . . . . . . . . . . 13
Language . . . . . . . . . . . . . . . . . . . . . . . . 13
Display screen messages . . . . . . . . . . . . . . . 14
Speed dial . . . . . . . . . . . . . . . . . . . . . . . 15
Store a speed dial entry . . . . . . . . . . . . . . . . 15
Edit a speed dial entry . . . . . . . . . . . . . . . . . 17
Delete a speed dial number . . . . . . . . . . . . . . 17
Dial a speed dial number . . . . . . . . . . . . . . . . 18
Re-assign speed dial locations. . . . . . . . . . . . . 18
Director y . . . . . . . . . . . . . . . . . . . . . . . . 19
Store a directory entry . . . . . . . . . . . . . . . . . 19
Edit a directory entr y . . . . . . . . . . . . . . . . . . 21
Delete a directory entry. . . . . . . . . . . . . . . . . 22
Dial a directory number. . . . . . . . . . . . . . . . . 22
Move a directory entry to speed dial . . . . . . . . . . 23
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 24
About caller ID information . . . . . . . . . . . . . . . 24
Call log . . . . . . . . . . . . . . . . . . . . . . . . . 25
Review call log . . . . . . . . . . . . . . . . . . . . . 25
Remove records from call history . . . . . . . . . . . 26
Dial a displayed number . . . . . . . . . . . . . . . . 26
Store a call log entry in the directory . . . . . . . . . . 27
Call log display screen messages . . . . . . . . . . . 27
Headset operation . . . . . . . . . . . . . . . . . . . 28
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 28
Troubleshooting . . . . . . . . . . . . . . . . . . . . 29
Battery . . . . . . . . . . . . . . . . . . . . . . . . . 36
Important safety instructions . . . . . . . . . . . . . . 37
Maintenance . . . . . . . . . . . . . . . . . . . . . . 38
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 38
Operating range . . . . . . . . . . . . . . . . . . . . 40
FCC, ACTA and IC regulations . . . . . . . . . . . . . 40
The RBRC® seal . . . . . . . . . . . . . . . . . . . . 42
Technical specications . . . . . . . . . . . . . . . . 43
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the
Important safety instructions
on page 35 of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.
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4
Before you begin
1. Telephone base
2. Handset
3. Color hands et brac ket and
telephone base plate
4. AC power adapter
5. Belt clip
6. Telephone line cord
7. Battery
8. User’s manual
9. Batter y compartment cover
Parts checklist
1. Telephone base
2. Handset
7. Battery
5. Belt clip
4. AC power adapter
8. User’s manual
To purchase
replacement
batteries or obtain
a replacement
power adapter,
visit our website at
www.vtechphones.
com or call
1 (800) 595-9511.
In Canada, go to
www.vtechcanada.
com or call
1 (800) 267-7377.
•
3. Color handset bracket and
telephone base plate
6. Telephone line cord
9. Batter y
compar tment cover
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5
Getting started
Installation
Installing handset battery
Plug the battery connector securely into the jack inside the battery compartment according to
the color-coded label.
Insert battery in the center of the battery compartment.
Press down on the wired side until the battery securely snaps into place.
Neatly tuck the wires inside the battery compartment.
Position the battery compartment cover and slide it towards the unit until it clicks into place.
Put the handset in the telephone base to charge the new battery for at least 16 hours.
Place the handset in the telephone base when not in use to ensure optimum performance.
•
•
•
•
•
•
•
Use only the
VTech battery (or
equivalent) supplied
with this telephone.
To obtain a
replacement, visit
our website at
www.vtechphones.
com or call 1 (800)
595-9511.
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
• If the handset will
not be used for
a long period of
time, remove the
battery to prevent
possible leakage.
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6
Installation
• If you need
to install your
telephone within
the same room
as other cordless
telephones or
wireless products,
you may need to
select a different
channel for your
router or change
the channel on
your handset.
This power
adapter is
intended to be
correctly oriented
in a vertical
or oor mount
position. The
prongs are not
designed to hold
the plug in place if
it is plugged into a
ceiling, under-thetable or cabinet
outlet
•
Telephone base installation
Install the telephone base and the power adapter as shown below. Choose a location away from
any electronic equipment and appliances such as personal computers, computer routers, wireless
routers (wireless broadband, wi-, or 802.11), television sets, microwave ovens and refrigerators.
Avoid excessive heat, cold, dust or moisture.
Plug the connector of the power adapter to the connector jack at the bottom of the telephone base.
Then plug the power adapter into a standard electrical outlet not controlled by a wall switch.
Connect the telephone line cord to the jack at the bottom of the telephone base, and the other
end to the wall jack.
If you receive high speed internet through your telephone line (commonly referred to as DSL) and
you are experiencing interference during telephone conversations and/or your caller ID features
are not functioning properly, install a DSL lter to the telephone line between the telephone base
and the telephone wall jack. Contact your DSL service provider for a DSL lter.
•
•
To single-line
telephone jack (RJ11C)
Telephone line cord
DSL lter
(optional for DSL
users)
To power outlet
AC power adapter
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7
Getting started
Installation
Removable handset bracket and telephone base plate
Your telephone comes with an additional handset bracket and telephone base plate. Change the
bracket and plate to suit your mood or match your room decor.
1
2
2
Handset bracket
1. Carefully remove the bracket by pressing and sliding it
downward to the bottom of the handset with both hands.
2. Remove the bracket by pulling it downward.
3. Insert the new bracket by aligning the two sides of the bracket
and pushing it upward to the top of the handset.
4. Press the bracket on both sides towards the center of the
handset until it clicks securely into place.
Telephone base plate
1. Insert your thumb in the slot at the back of the telephone base
and then lift the telephone base plate away from the slots on
the telephone base by pulling it upward.
2. Align the tabs on the back of the new telephone base plate into
the slots on the telephone base until it clicks into place.
3
1
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8
Handset features
/
• When the telephone is not in use,
press to display directory entries.
• Press and hold for two seconds
during idle mode to adjust ringer
volume. A double beep will
sound when the highest setting is
reached.
• During a call, press to increase
listening volume. A double beep
will sound when the highest
setting is reached.
• Press this button to make or answer a
call.
• During a call, press to receive an
incoming call if call waiting is activated.
OFF
• During a call, press to hang up.
• While the handset is ringing, press
to silence the ringer.
• Press and hold for two seconds
while in idle mode to erase the
MISSED CALLS display.
• During programming, press to exit
without making changes.
/CID
• When the telephone is not in use, press to
display caller ID information.
• Press and hold for two seconds while in idle
mode to adjust ringer volume. A double beep
will sound at the lowest setting.
• During a call, press to lower listening
volume. A double beep will sound at the
lowest setting.
SEL (select)
• Press to store a programming option, or to
store a directory entry.
PROG
• Press to enter programming mode while
the handset is in idle mode.
REDIAL/PAUSE
• Press , then press this button
to call the last number dialed.
-OR-
Press this button, then press
to call the last number dialed.
• While handset is not in use, press
this button twice to delete the last
number dialed from this telephone.
• While dialing or entering numbers
into the directory, press to insert a
dialing pause.
CHAN/REMOVE
• Switch to a clear channel while on a call.
• While handset is not in use, press and hold
to delete all records in the call log.
When viewing the call log, press to delete
the current record.
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9
Getting started
Telephone base features
FIND HANDSET
Press to page the handset for up to 60 seconds.
Pre ss FIND HAN DS ET, OFF, or p la ce the
handset back in the telephone base to cancel
the paging.
CHARGE/IN USE
• Flashes when the handset is in use.
• Flashes in unison with incoming ringing.
• On when the handset is charging in the
telephone base.
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10
Make, answer, and end a call
• Press and then use the dial pad keys to dial a number.
-OR-
•
Dial a number and then press .
• Press to answer an incoming call.
•
Press OFF or put the handset back to the telephone base to end a call.
• The call timer will be activated during a call to show call duration.
• Press /CID or / to adjust the listening volume during a conversation.
Call waiting
If you subscribe to call waiting service and you are on a call when a new call
comes in, you will hear a beep. The caller ID information will be displayed if you
subscribe to caller ID service from your local telephone company.
• Press on the handset to answer the incoming call and put the current
call on hold.
• Press at anytime to alternate between calls.
Telephone operation
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11
Basic operation
Telephone operation
Set handset ringer
There are many ring tones to choose from. To hear a sample of each and change the ringer
setting:
1. Make sure the handset is in idle mode.
2. Press PROG.
3. Press or until the screen displays RINGER: and the current setting.
4. Press SEL. The current setting blinks, and you will hear a sample of the ring tone.
5. Press or to hear samples of all of the available ring tones.
6. Press SEL to choose the desired ring tone. The screen will display:
7. Press or to adjust the volume level.
8. Press SEL to conrm the volume setting, you’ll hear a conrmation beep.
• If the ringer volume
is set to off, the
telephone will not
ring during an
incoming call but
the CHARGE/IN
USE indicator will
ash. The screen
will display
RINGER OFF and
a ringer off icon
will be shown.
RINGER: Rotary
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12
Telephone operation
Set date and time
If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming
call. If you do not have caller ID ser vice, the date and time can be set manually.
1. Make sure the handset is in idle mode.
2. Press PROG.
3. Press or until the screen displays DATE/ TIME.
4. Press SEL. The current month blinks.
5. Use or to adjust the month, then press SEL.
6. Repeat step 5 to adjust the day, hour, minute and (indicates am) or (indicates pm). There
will be a conrmation beep.
Dial mode
The dial mode is preset to touch tone. If you have touch tone service, the telephone is ready for use
as soon as the battery is charged.
If you have pulse (rotary) service, the dial mode must be changed.
1. Make sure the handset is in idle mode.
2. Press PROG.
3. Press or until the screen displays DIAL MODE: and the current setting.
4. Press SEL. The current setting blinks.
5. Press or to select from TONE or PULSE.
6. Press SEL to save your selection. There will be a conrmation beep.
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13
Basic operation
Telephone operation
Temporary tone dialing
If you have pulse (rotary) ser vice, you can change from pulse to touch tone dialing during a call
by pressing *TONE. This is useful if you need to send touch tone signals for access to telephone
banking or long distance services.
1. Dial the number.
2. Press *TONE. Buttons pressed after this send touch tone signals.
3. After you hang up, the phone automatically returns to pulse dial service.
Language
You can select from English, Espanol or Francais.
1. Make sure the handset is in idle mode.
2. Press PROG.
3. Press or until the screen displays LANGUAGE.
4. Press SEL. The current setting blinks.
5. Press or to select among ENGLISH, ESPANOL or FRANCAIS. When the desired language
is displayed, press SEL or PROG. There will be a conrmation beep.
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14
Screen displays: When:
** RINGING **
There is a incoming call.
CONNECTING...
The handset is waiting for a dial tone.
PHONE ON
The handset is in use.
** PAGING **
The base is paging the handset.
LOW BATTERY
The battery needs to be recharged.
SCANNING...
The handset is changing to one of the 30 channels available for better
reception.
CAN’T CONNECT
Together with an error tone when the base power is off and is
pressed.
Displays when handset is out of range and an attempt to dial failed.
NEW VOICEMAIL
There is telephone company voicemail.
Display screen messages
Telephone operation
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15
Basic operation
Speed dial
You can store as many as nine frequently dialed telephone numbers with names (up to 15 characters
and 24 digits in each location) into the speed dial memory locations you assign in the handset.
Store a speed dial entry
1. Press PROG.
2. Press or until the screen displays SPEED DIAL.
3. Press SEL. The screen displays ENTER 1-9.
4. Press the key (1 through 9) for the memor y location for the new entry.
The screen displays ENTER NAME.
5. Using the chart below, enter up to 15 characters for the name to be stored with the
number. Press to backspace and make corrections; press to advance or add a space.
6.
After entering the name, press SEL or PROG. The screen displays ENTER NUMBER.
• The entries stored in
speed dial memor y
will be marked 1
through 9 in the
telephone directory.
• Press OFF anytime
to exit the speed dial
mode.
• When the memor y
is full, the screen
displays
MEMORY FULL, an
error tone sounds
and no new entry
can be stored until
an entry is deleted
from the speed
dial memory or the
telephone directory.
• Take caution when
assigning speed dial
location numbers
in memor y. If the
location already
has an entr y stored,
the new entry
will overwrite the
existing one. Be
careful not to save
over entries you do
not wish to delete
from memory.
Press
Dial Key Once Twice 3 Times 4 Times 5 Times 6 Times
1
1
2
A B C 2
3
D E F 3
4
G H I 4
5
J K L 5
6
M N O 6
7
P Q R S 7
8
T U V 8
9
W X Y Z 9
0
0
*
*
#
& ‘ , - . #
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