VTech DS6121 User Manual

Model: DS6121

User’s manual

w w w . v t e c h p h o n e s . c o m

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read

the Important safety instructions

on page 46 of this manual.

This manual has all the feature operations and troubleshooting necessary

to install and operate your new VTech telephone. Please review this manual

thoroughly to ensure proper installation and operation of this innovative and

feature rich VTech product. For support, shopping, and everything new at

VTech, visit our website at www.vtechphones.com.

In Canada, please visit www.vtechcanada.com.

Table of contents

Getting started . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . . 1

Telephone base installation . . . . . . . . . . . 2

Battery installation and charging . . . . . . . . . 3

Mounting bracket installation . . . . . . . . . . . 4

Handset layout . . . . . . . . . . . . . . . . . . 6

Telephone base layout . . . . . . . . . . . . . . 7

Telephone settings . . . . . . . . . . . . . . . 8

Ringer volume (handset) . . . . . . . . . . . . . 8

Ringer tone . . . . . . . . . . . . . . . . . . . . 9

Key tone . . . . . . . . . . . . . . . . . . . . . 10

Language . . . . . . . . . . . . . . . . . . . . . 10

Clear voice mail. . . . . . . . . . . . . . . . . . 11

Telephone operation . . . . . . . . . . . . . . 12

Make a call . . . . . . . . . . . . . . . . . . . . 12

Answer a call . . . . . . . . . . . . . . . . . . . 12

End a call . . . . . . . . . . . . . . . . . . . . . 12

Speakerphone . . . . . . . . . . . . . . . . . . 12

Volume . . . . . . . . . . . . . . . . . . . . . . 12

Mute . . . . . . . . . . . . . . . . . . . . . . . 13

Ringer mute. . . . . . . . . . . . . . . . . . . . 13

Call waiting . . . . . . . . . . . . . . . . . . . . 13

Chain dialing . . . . . . . . . . . . . . . . . . . 14

Find handset . . . . . . . . . . . . . . . . . . . 14

Directory . . . . . . . . . . . . . . . . . . . . . 15

Store a directory entry . . . . . . . . . . . . . . 16

Character chart . . . . . . . . . . . . . . . . . . 17

Search the directory . . . . . . . . . . . . . . . 18

Dial a directory entry . . . . . . . . . . . . . . . 18

Edit a directory entry . . . . . . . . . . . . . . . 19

Delete from the directory . . . . . . . . . . . . . 20

About caller ID . . . . . . . . . . . . . . . . . . 21

Call log . . . . . . . . . . . . . . . . . . . . . . 22

Missed calls indicator. . . . . . . . . . . . . . . 23

Review the call log . . . . . . . . . . . . . . . . 23

Make a call log entry ready to dial . . . . . . . . 24

Dial a call log entry . . . . . . . . . . . . . . . . 24

Save a call log entry to the directory . . . . . . . 25

Delete from the call log . . . . . . . . . . . . . . 26

Call log display screen messages . . . . . . . . 27

Redial list . . . . . . . . . . . . . . . . . . . . . 28

Dial a redial entry . . . . . . . . . . . . . . . . . 28

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Table of contents

Delete from redial . . . . . . . . . . . . . . . . . 28

Answering system . . . . . . . . . . . . . . . 29

Answering system and voicemail. . . . . . . . . 29

Message capacity . . . . . . . . . . . . . . . . 29

Activate the answering system . . . . . . . . . . 30

Set the clock . . . . . . . . . . . . . . . . . . . 30

Answering system setup . . . . . . . . . . . . . 31

Set number of rings. . . . . . . . . . . . . . . . 31

Set telephone base ringer volume . . . . . . . . 32

Set remote access code . . . . . . . . . . . . . 33

Set message alert tone . . . . . . . . . . . . . . 33

Outgoing announcement . . . . . . . . . . . . . 34

Play your announcement . . . . . . . . . . . . 34

Record your own announcement . . . . . . . . . 35

Delete your announcement. . . . . . . . . . . . 35

New message indication . . . . . . . . . . . . . 36

Message playback . . . . . . . . . . . . . . . . 36

Options during playback . . . . . . . . . . . . . 36

Delete all messages . . . . . . . . . . . . . . . 37

Record and play memos . . . . . . . . . . . . . 37

Record a memo. . . . . . . . . . . . . . . . . . 37

Memo playback . . . . . . . . . . . . . . . . . . 37

Call screening . . . . . . . . . . . . . . . . . . 38

Call intercept . . . . . . . . . . . . . . . . . . . 38

Message window displays . . . . . . . . . . . . 39

Remote access . . . . . . . . . . . . . . . . . . 40

Appendix. . . . . . . . . . . . . . . . . . . . . 41

Handset display screen messages . . . . . . . . 41

Handset and telephone base indicators . . . . . 43

Battery . . . . . . . . . . . . . . . . . . . . . . 45

Important safety instructions . . . . . . . . . . . 46

Troubleshooting. . . . . . . . . . . . . . . . . . 47

Operating range . . . . . . . . . . . . . . . . . 56

Maintenance . . . . . . . . . . . . . . . . . . . 56

About cordless telephones . . . . . . . . . . . . 57

The RBRC® seal . . . . . . . . . . . . . . . . . 57

Warranty . . . . . . . . . . . . . . . . . . . . . 58

FCC, ACTA and IC regulations . . . . . . . . . . 60

Technical specications . . . . . . . . . . . . . 62

Index . . . . . . . . . . . . . . . . . . . . . . . 63

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iii

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

To purchase

• a replacement battery or power adapter, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Getting started

Basic operation

1. Quick start guide 2. Handset Tele ph on e bas e

6. Telephone base power adapter

3. w i t h m ou n t in g bracket

7. Telephone line cord5. Battery

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4. Battery compartment cover

8. User’s manual

Use only the

• power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

The power unit

• is intended to be correctly oriented in a vertical

or oor mount

position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/ cabinet outlet.

Getting started

Telephone base installation

Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to Digital Subscriber Line (DSL) high-speed Internet service through your telephone line, you must have a DSL

lter between the telephone base and the telephone wall jack. The lter prevents

noise and caller ID problems caused by DSL interference. Please contact your

DSL service provider for more information about DSL lters.

Telephone wall jack

DSL lter (not included)

required if you have DSL high-speed Internet service

Telephone line cord

Telephone base

Telephone base power adapter

Electrical outlet not controlled by a wall switch

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Getting started

Battery installation and charging

Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the handset for at least 16 hours. When the battery power is low, the handset will beep, display LOW BATTERY and will

ash on the handset screen. Place the handset in the telephone base to charge

the battery when not in use. When fully charged, the handset battery provides

approximately nine hours of talk time or ve days of standby time.

Insert the plug of the battery as indicated. Make sure it is plugged securely

1. and matches the color-coded label inside the battery compartment.

Place the battery with the label THIS SIDE UP facing up and the wires inside

2. the battery compartment.

Align the cover at against the battery compartment, then slide it upwards

3. until it clicks into place.

Charge the handset by placing it in the telephone base. The handset charge

4. light will be on when charging.

Charge light

If the handset

• will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

To purchase a

• replacement battery, visit our website at ww w. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Getting started

Basic operation

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Getting started

Mounting bracket installation

Your telephone base comes with the mounting bracket installed for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate.

Wall mounting bracket installation:

Slide the bracket down and away from the telephone base.

1. Tilt the top of the bracket down so that it rests on the base. Align the grooves

2. on the bracket with the tabs on the base. See image 2 below.

Slide the bracket down until it clicks into place. See image 3 below.

3. Align the holes on the telephone base with the standard wall plate and slide

4. down until the telephone is secure.

Tabs

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Getting started

Mounting bracket installation (continued)

Desktop/tabletop bracket installation:

Your telephone comes ready for desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow the following steps:

Remove the bracket from wall mount orientation by sliding it up towards the

1. top of the base.

Tilt the top of the bracket up so that the lower portion of the bracket rests on

2. the base. See image 2.

Slide the bracket up, onto the tabs towards the center of the telephone base

3. until it clicks into place.

Getting started

Basic operation

Tabs

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Getting started

Handset layout

CHARGE light

• On when the hands et is charging in the telephone base.

REMOVE

• While reviewing the call log, press to delete an individual entry, or press and hold to delete the entire call log.

•

Press to delete digits when predialing (preview

numbers before dialing).

/ (Directory)

• Press to enter the directory when the telephone is not in use.

While in the menu, press to scroll up.•

/FLASH

• Press to make or answer a call.

• During a call, press to receive an incoming call

when you receive a call waiting alert.

/CID

• When the telephone is not in use, press to

review the call log. While in the menu, press to scroll down.•

/ SPEAKER

Press to activate the handset speakerphone.

•

Press again to resume normal handset use.

•

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MUTE

• While on a call, press to mute microphone.

OFF/CLEAR

• During a call, press to hang up.

• While the handset is ringing, press to silence the ringer.

•

Press and hold while the telephone is not in use to erase the MISSED CALLS display.

• During programming, press to exit without making changes.

MENU/SELECT

• Press to display the menu.

• When in the menu, press to select an item, or save an entry or setting.

• Press repeatedly to display other dialing options when reviewing a call log entry (page 24).

REDIAL/PAUSE

• Press

• While dialing or entering numbers into the

to review the redial list.

directory, press and hold to insert a dialing pause.

Getting started

Telephone base layout

X/DELETE

Press to delete message currently

• playing (page 36).

Press and hold to delete all old

• messages when the telephone is not in use (page 37).

/REPEAT

Press to rep eat a m es sage or

• press twice to play back previous messages (page 36).

FIND HANDSET

Press to page the handset.•

IN USE light

Flashes when there is an incoming

• call or another telephone on the same line is in use.

On when the handset is in use.

•

RECORD

Press to record a memo (page 37) or an announcement

• (page 35).

CLOCK

Press to set the clock (page 30).•

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Message window

Shows the status and number of

• messages (page 39).

/SKIP

Press to skip to the next message

• (page 36).

VOL+/ VOL-

Press to adjust the playback volume

• during playback (page 36).

/PLAY/STOP

Press to play or stop messages

• (page 36).

ANS ON/OFF

Press to turn the answering system

• on or off (page 30).

SET UP

Press to enter to the set up menu

•

VOICEMAIL light

Flashes when you have new voicemail. Voicemail

• is offered by your telephone ser vice provider.

ANNC

Press to enter announcement mode (pages

• 34-35).

(pages 31-33).

Getting started

Basic operation

The ringer will

• be off if the volume is set to the lowest level, and a ringer off icon will be displayed.

Telephone settings

Ringer volume (handset)

You can change the ringer volume to a comfortable level. The ringer can also be turned off so the telephone does not ring when there are incoming calls.

To adjust the ringer volume:

Press VOL or VOL to select the desired ringer volume

1. when the handset is not in use.

When you stop pressing the volume buttons, the setting

2. will be saved.

-OR-

Press MENU/SELECT to display the menu when the

1. handset is not in use.

Press or to select >RINGER VOLUME, then press

2. MENU/SELECT.

Press or to adjust the volume. A sample of each ringer

3. volume will be played when scrolling through the choices.

Press MENU/SELECT to conrm your selection. You will

hear a conrmation tone.

The telephone base ringer volume is set separately. See page 32 for details.

>RINGER VOLUME RINGER TONE

RINGER VOLUME

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Telephone settings

Ringer tone

This menu allows you to choose from different ringer tones. To choose a ringer tone:

Press MENU/SELECT to display the menu when the

1. handset is not in use.

Press or to sel

2. MENU/SELECT.

Press or to select the desired ringer tone. A sample

3. of each ringer tone will be played when scrolling through the choices.

Press MENU/SELECT to conrm your selection. You will

hear a conrmation tone.

ect >RINGER TONE

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, then press

>RINGER TONE KEY TONE

RINGER TONE 1

If the ringer

• volume is turned off while scrolling through the options in the

RINGER TONE

menu, the sample of the ringer will not be heard.

Telephone settings

Basic operation

Telephone settings

Key tone

The handset will beep when you press any handset key. You may turn the key tone on or off. To change the setting:

Press MENU/SELECT to display the menu when the

1. handset is not in use.

Pres s or to select >KEY TONE, then press

2. MENU/SELECT.

Press or to choose ON or OFF.

3. Press MENU/SELECT to conrm your selection. You will

hear a conrmation tone.

Language

You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays. To change the setting:

Press MENU/SELECT to display the menu when the

1. handset is not in use.

Press or to select >LANGUAGE, then press

2. MENU/SELECT.

Press or to scroll through the choices.

3. Press MENU/SELECT to conrm your selection. You will

hear a conrmation tone.

>KEY TONE LANGUAGE

KEY TONE ON

>LANGUAGE CLR VOICE MAIL

LANGUAGE ENGLISH

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Telephone settings

Clear voice mail

If you subscribe to voicemail service offered by your telephone service provider, NEW VOICE MAIL and will appear on the handset, and the VOICEMAIL light

on the telephone base will ash when you have new voicemail messages. Please

contact your local telephone company for more information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on both the handset and telephone base will be turned off automatically.

Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail from a different telephone line while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail message(s). If there actually are new voicemail messages, your local telephone company will continue to send the signal which will turn the indicators back on.

To manually turn off these indicators:

Press MENU/SELECT to display the menu when the

1. handset is not in use.

Press or to select >CLR VOICE MAIL, then press

MENU/SELECT. The screen displays TURN INDICATOR OFF?

Press MENU/SELECT to conrm your selection. You will

hear a conrmation tone.

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>CLR VOICE MAIL DIRECTORY

TURN INDICATOR

OFF?

The telephone

• service provider may alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details.

Telephone settings

Basic operation

The screen

• displays the elapsed time as you talk (in hours, minutes and seconds).

When predialing

• (preview numbers before dialing), press REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause.

Telephone operation

Make a call

Press /FLASH or /SPEAKER.

1. Dial the number.

-OR-

Dial the number.

1. Press /FLASH or /SPEAKER.

Answer a call

Press /FLASH, /SPEAKER or any of the dialing key (0-9, #, *).

•

End a call

Press OFF/CLEAR or put the handset in the telephone base.

•

Speakerphone

Du rin g a call, pres s /SPEAKER to switch between speakerphone and normal handset use.

Volume

During a call, use the volume buttons on the right side of the handset to adjust the listening volume.

Press VOL or VOL to adjust the listening volume to a

•

comfortable level.

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Telephone operation

Mute

The mute function allows you to hear the other party while the other party cannot hear you.

During a call, press MUTE on the handset. MUTED will

1. be temporarily displayed on the screen, along with the smaller MUTE icon.

Pr ess MUTE again to re sume the conversa tion.

2. MICROPHONE ON will be temporarily displayed on the screen.

PHONE 0:00:00 MUTED

MUTE

Telephone operation

Basic operation

Ringer mute

You can mute the ringer temporarily when the telephone is ringing.

Press OFF/CLEAR or MUTE to temporarily silence the

•

ringer. The next call will ring normally.

Call waiting

If you subscribe to call waiting service from your telephone company, you will hear an alert tone if there is an incoming

call while you’re on another call. Press /FLASH to answer the new incoming call. Press /FLASH again to return to

the original call.

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PHONE 0:00:00

MUTE

RINGER MUTE

Chain dialing

• can be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes) from the directory, call log or redial list.

Telephone operation

Chain dialing

This feature allows you to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call.

To access a number in the directory:

Press MENU/SELECT twice to enter the directory menu.

1. Scroll by pressing or to nd the desired entry.

2. Press MENU/SELECT to dial the desired number when it is displayed.

To access a number in the call log:

Press MENU/SELECT and then press to select >CALL LOG.

1. Press MENU/SELECT to conrm.

2. Scroll by pressing or to nd the desired entry.

3. Press MENU/SELECT to dial the desired number when it is displayed.

To access the last number in the redial list:

Press REDIAL/PAUSE to dial.

•

Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.

•

Find handset

This feature allows the telephone base to page the handset

Press FIND HANDSET on the telephone base. The handset

1. will ring and its screen displays ** PAGING **.

Press /FLASH, /SPEAKER or any dialing key (0-9, #, *)

2. on the handset; or press FIND HANDSET on the telephone base to end paging.

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** PAGING **

Telephone operation

Store a directory entry

Press MENU/SELECT twice when the handset is not

1. in use.

Press or to select >STORE, then press MENU/SELECT

2. The screen displays ENTER NUMBER.

Use the dialing keys to enter the number.

Press REMOVE to backspace and erase a digit.

•

Press and hold REMOVE to erase the entire entry.

•

Press to move the cursor to the left or to the right.

•

Press and hold REDIAL/PAUSE to insert a dialing pause

•

(p will be displayed).

- OR-

Copy a number from the redial list by pressing REDIAL/PAUSE

•

and then , or REDIAL/PAUSE to scroll to the desired number. Press MENU/SELECT to copy the number.

Press MENU/SELECT to move on to the name. The screen

4. displays ENTER NAME.

Use the dialing keys (see the Character chart on page 17)

5. to enter the name.

Press REMOVE to backspace and erase a character.

•

Press and hold REMOVE to erase the entire entry.

•

Press to move the cursor to the left or to the right.

•

Press # to insert a space.

• Press MENU/SELECT to conrm. You will hear a conrmation tone.

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>DIRECTORY CALL LOG

>STORE REVIEW

ENTER NUMBER

ENTER NAME _

Telephone operation

Character chart

Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order:

Number key

1 1 #

2 A B C 2 a b c

3 D E F 3 d e f

4 G H I 4 g h i

5 J K L 5 j k l

6 M N O 6 m n o

7 P Q R S 7 p q r s

8 T U V 8 t u v

9 W X Y Z 9 w x y z

0 0

# space

Press REMOVE to backspace and erase when entering characters.

•

Press and hold REMOVE to delete the entire entry.

•

1 2 3 4 5 6 7 8 9

Characters by number of key presses

? ! / ( ) @

, - . &

When entering

• a name in the director y, the

rst letter of

each word will be capitalized automatically.

Telephone operation

Basic operation

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+ 48 hidden pages