VTech DS6111-2, DS6111-3, DS6111-4 User Manual

Models:
DS6111-2/
DS6111-3/
DS6111-4

User’s manual

w w w . v t e c h p h o n e s . c o m

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 40 of this manual.

This manual has all the feature operations and troubleshooting necessary

to install and operate your new VTech telephone. Please review this manual

thoroughly to ensure proper installation and operation of this innovative and

feature rich VTech product. For support, shopping, and everything new at

VTech, visit our website at www.vtechphones.com.

In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We are
proud to mark this product with the ENERGY STAR® label indicating it meets
the latest energy efficiency guidelines.

Table of contents

Getting started . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . 1

Telephone base and charger installation . . . . 2

Battery installation and charging . . . . . . . . 3

Mounting bracket installation . . . . . . . . . . 4

Handset layout . . . . . . . . . . . . . . . . . 6

Telephone base layout . . . . . . . . . . . . . 7

Telephone settings . . . . . . . . . . . . . . 8

Ringer volume (handset) . . . . . . . . . . . . 8

Ringer tone . . . . . . . . . . . . . . . . . . . 9

Key tone . . . . . . . . . . . . . . . . . . . 10

Language . . . . . . . . . . . . . . . . . . . 10

Clear voice mail. . . . . . . . . . . . . . . . 11

Telephone operation . . . . . . . . . . . . 12

Make a call . . . . . . . . . . . . . . . . . . 12

Answer a call . . . . . . . . . . . . . . . . . 12

End a call . . . . . . . . . . . . . . . . . . . 12

Speakerphone . . . . . . . . . . . . . . . . 12

Volume . . . . . . . . . . . . . . . . . . . . 12

Mute. . . . . . . . . . . . . . . . . . . . . . 13

Ringer mute. . . . . . . . . . . . . . . . . . 13

Call waiting . . . . . . . . . . . . . . . . . . 13

Chain dialing . . . . . . . . . . . . . . . . . 14

Find handset . . . . . . . . . . . . . . . . . 14

Intercom . . . . . . . . . . . . . . . . . . . 15

Conference call . . . . . . . . . . . . . . . . 16

Transfer an external call . . . . . . . . . . . 17

Switch between external and intercom calls . 19
Answer an incoming call during an intercom call . 20

Directory . . . . . . . . . . . . . . . . . . . 21

Store a directory entry . . . . . . . . . . . . 22

Character chart . . . . . . . . . . . . . . . . 23

Search the directory . . . . . . . . . . . . . 24

Dial a directory entry . . . . . . . . . . . . . 24

Edit a directory entry . . . . . . . . . . . . . 25

Delete from the directory . . . . . . . . . . . 26

About caller ID . . . . . . . . . . . . . . . . 27

Call log . . . . . . . . . . . . . . . . . . . . 28

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i

Table of contents

Missed calls indicator . . . . . . . . . . . . . 29

Review the call log . . . . . . . . . . . . . . 29

Make a call log entry ready to dial . . . . . . 30

Dial a call log entry . . . . . . . . . . . . . . 30

Save a call log entry to the directory . . . . . 31

Delete from the call log . . . . . . . . . . . . 32

Call log display screen messages . . . . . . 33

Redial list . . . . . . . . . . . . . . . . . . . 34

Dial a redial entry . . . . . . . . . . . . . . . 34

Delete from redial . . . . . . . . . . . . . . . 34

Appendix . . . . . . . . . . . . . . . . . . . 35

Handset display screen messages . . . . . . 35

Handset and telephone base indicators . . . 37

Battery . . . . . . . . . . . . . . . . . . . . 39

Important safety instructions . . . . . . . . . 40

Troubleshooting. . . . . . . . . . . . . . . . 41

Operating range . . . . . . . . . . . . . . . 49

Maintenance . . . . . . . . . . . . . . . . . 49

About cordless telephones . . . . . . . . . . 50

The RBRC® seal . . . . . . . . . . . . . . . 50

Warranty . . . . . . . . . . . . . . . . . . . 51

FCC, ACTA and IC regulations . . . . . . . . 53

Technical specications . . . . . . . . . . . 55

Index . . . . . . . . . . . . . . . . . . . . . 56

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ii

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.

1. Handsets

(2 for DS6111-2,
3 for DS6111-3,
4 for DS6111-4)

2. Battery
compartment
covers
(2 for DS6111-2,

3 for DS6111-3,
4 for DS6111-4)

3. Batteries

(2 for DS6111-2,
3 for DS6111-3,
4 for DS6111-4)

4. Telephone
line cord

5. Telephone base
power adapter

To purchase

•
replacement
batteries or power
adapters, visit our
website at www.
vtechphones.
com or call
1 [phone].
In Canada, go to
www.vtechcanada.
com or call
1 [phone].

Getting started

Basic operation

6.
mounting bracket

7. Chargers and charger adapters

(1 for DS6111-2,
2 for DS6111-3,
3 for DS6111-4)

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8. User’s manualTelephone base with

1

•

Use only the
power adapters
supplied with this
product. To order
a replacement,
visit our website at
www.vtechphones.
com or call
1 [phone].
In Canada, go to
www.vtechcanada.
com or call
1 [phone].

The telephone

•
base power
adapter and the
charger adapter(s)
are intended to be
correctly oriented
in a vertical

or oor mount

position. The
prongs are not
designed to hold
the plug in place
if it is plugged into
a ceiling or an
under-the-table/
cabinet outlet.

2

Getting started

Telephone base and charger installation

Install the telephone base and charger as shown below. Make sure that the electrical
outlet is not controlled by a wall switch. If you subscribe to Digital Subscriber Line
(DSL) high-speed Internet service through your telephone line, you must have

a DSL lter between the telephone base and the telephone wall jack. The lter

prevents noise and caller ID problems caused by DSL interference. Please contact

your DSL service provider for more information about DSL lters.

Telephone
wall jack

DSL lter (not included)

required if you have
DSL high-speed
Internet service

Telephone line cord

Telephone base
power adapter

Telephone base

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Electrical outlet
not controlled by
a wall switch

Charger

Charger
adapter

Getting started

Battery installation and charging

Install the battery as shown below. The battery may have enough charge for short
calls. For best performance, charge the handset for at least 16 hours. When the
battery power is low, the handset will beep, display LOW BATTERY and will

ash on the handset screen. Place the handset in the telephone base or charger

to charge the battery when not in use. When fully charged, the handset battery

provides approximately nine hours of talk time or ve days of standby time.

Insert the plug of the battery as indicated. Make sure it is plugged securely

1.
and matches the color-coded label inside the battery compartment.

Place the battery with the label THIS SIDE UP facing up and the wires inside

2.
the battery compartment.

Align the cover at against the battery compartment, then slide it upwards

3.
until it clicks into place.

Charge the handset by placing it in the telephone base or the charger. The

4.
handset charge light will be on when charging.

1

2

3

Charge light

4

If the handset

•
will not be used
for a long time,
disconnect and
remove the battery
to prevent possible
leakage.

To purchase

•
replacement
batteries, visit our
website at ww w.
vtechphones.
com or call
1 [phone].
In Canada, go to
www.vtechcanada.
com or call
1 [phone].

Getting started

Basic operation

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3

Getting started

Mounting bracket installation

Your telephone base comes with the mounting bracket installed for desktop use. If
you prefer to mount your telephone on the wall (optional), it is designed to mount
on a standard telephone wall plate.

Wall mounting bracket installation:

Slide the bracket down and away from the telephone base.

1.
Tilt the top of the bracket down so that it rests on the base. Align the grooves

2.
on the bracket with the tabs on the base. See image 2 below.

Slide the bracket down until it clicks into place. See image 3 below.

3.
Align the holes on the telephone base with the standard wall plate and slide

4.
down until the telephone is secure.

1

4

2

Tabs

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3

4

Getting started

Mounting bracket installation (continued)

Desktop/tabletop bracket installation:

Your telephone comes ready for desktop use. If you have repositioned the bracket for
wall mounting and now want to return to desktop use, follow the following steps:

Remove the bracket from wall mount orientation by sliding it up towards the

1.
top of the base.

Tilt the top of the bracket up so that the lower portion of the bracket rests on

2.
the base. See image 2.

Slide the bracket up, onto the tabs towards the center of the telephone base

3.
until it clicks into place.

Getting started

Basic operation

1

2

Tabs

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3

5

Getting started

Handset layout

CHARGE light

• On when the handset is charging in the
telephone base or charger.

INT (intercom)

• Press to initiate an intercom conversation
or transfer a call.

/FLASH

• Press to make or answer a call.

• During a call, press to receive an incoming
call when you receive a call waiting alert.

/CID

• When the handset is not in use, press to
review the call log.

While in the menu, press to scroll down.•

/ SPEAKER

Press to activate the handset speakerphone.

•

Press again to resume normal handset use.

•

REDIAL/PAUSE

• Press to review the redial list.

• While dialing or entering numbers into the directory,
press and hold to insert a dialing pause.

6

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MUTE/REMOVE

• While on a call, press to mute microphone.

• While reviewing the call log, press to delete an
individual entry, or press and hold to delete the
entire call log.

•

Press to delete digits when predialing (preview

numbers before dialing).

/ (Directory)

• Press to enter the directory when the handset
is not in use.

While in the menu, press to scroll up.•

MENU/SELECT

• Press to display the menu.

• When in the menu, press to select an item,
or save an entry or setting.

OFF/CLEAR

• During a call, press to hang up.

• While the handset is ringing, press to silence
the ringer.

• Press and hold when the handset is not in use
to erase the MISSED CALLS display.

• During programming, press to exit without
making changes.

#

• Press repeatedly to display other dialing options
when reviewing a call log entry (page 30).

Getting started

Telephone base layout

IN USE light

Fla s hes w hen ther e is an

•
inc o m ing c a l l o r a n o t h e r
telephone sharin g the same
line is in use .

On when a system handset is

•
in use.

FIND HANDSET

Pr e ss to p age the sy ste m

•
handsets.

VOICEMAIL light

Fla s h e s w h e n y o u h a v e n e w

•
voicemail. Voicemail is of fered by
your telephone service provider.

Getting started

Basic operation

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7

The ringer will be

•
off if the volume
is set to zero,
and a ringer off
icon will be
displayed.

Telephone settings

Ringer volume (handset)

You can change the ringer volume to a comfortable level. The
ringer can also be turned off so the telephone does not ring
when there are incoming calls.

To adjust the ringer volume:

Press VOL or VOL to select the desired ringer volume

1.
when the handset is not in use.

When you stop pressing the volume buttons, the setting

2.
will be saved.

-OR-

Press MENU/SELECT to display the menu when the

1.
handset is not in use.

Press or to select >RINGER VOLUME, then press

2.
MENU/SELECT.

Press or to adjust the volume. A sample of each ringer

3.
volume will be played when scrolling through the choices.

Press MENU/SELECT to conrm your selection. You will

4.

hear a conrmation tone.

>RINGER VOLUME
RINGER TONE

RINGER VOLUME

8

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Telephone settings

Ringer tone

This menu allows you to choose from different ringer tones.
To choose a ringer tone:

Press MENU/SELECT to display the menu when the

1.
handset is not in use.

Press or to select >RINGER TONE, then press

2.
MENU/SELECT.

Press or to select the desired ringer tone. A sample

3.
of each ringer tone will be played when scrolling through
the choices.

Press MENU/SELECT to conrm your selection. You will

4.

hear a conrmation tone.

www.vtechphones.com

>RINGER TONE
KEY TONE

RINGER TONE
1

If the ringer is

•
turned off while
scrolling through
the options in the

RINGER TONE

menu, the sample
of the ringer will
not be heard.

Telephone settings

Basic operation

9

Telephone settings

Key tone

The handset will beep when you press any handset key. You
may turn the key tone on or off. To change the setting:

Press MENU/SELECT to display the menu when the

1.
handset is not in use.

Press or to select >KEY TONE, the n press

2.
MENU/SELECT.

Press or to choose ON or OFF.

3.
Press MENU/SELECT to conrm your selection. You will

4.

hear a conrmation tone.

Language

You can select ENGLISH, FRANÇAIS or ESPAÑOL to be
used in all screen displays. To change the setting:

Press MENU/SELECT to display the menu when the

1.
handset is not in use.

Press or to selec t >LANGUAGE, then press

2.
MENU/SELECT.

Press or to scroll through the choices.

3.
Press MENU/SELECT to conrm your selection. You will

4.

hear a conrmation tone.

>KEY TONE
LANGUAGE

KEY TONE
ON

>LANGUAGE
CLR VOICE MAIL

LANGUAGE
ENGLISH

10

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Telephone settings

Clear voice mail

If you subscribe to voicemail service offered by your telephone service provider,
NEW VOICE MAIL and will appear on the handset, and the VOICEMAIL light

on the telephone base will ash when you have new voicemail messages. Please

contact your local telephone company for more information and assistance about
using your voicemail service.

After you have listened to all new voicemail messages, the indicators on both the
handset and telephone base will be turned off automatically.

Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there is none (for example, when you have accessed your voicemail
from a different telephone line while away from home). Clearing the voicemail
waiting indicator only turns off the indicators; it does not delete your voicemail
message(s). If there actually are new voicemail messages, your local telephone
company will continue to send the signal which will turn the indicators back on.

To manually turn off these indicators:

Press MENU/SELECT to display the menu when the

1.
handset is not in use.

Press or to select >CLR VOICE MAIL, then press

2.

MENU/SELECT. The screen displays TURN INDICATOR
OFF?

Press MENU/SELECT to conrm your selection. You will

3.

hear a conrmation tone.

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>CLR VOICE MAIL
DIRECTORY

TURN INDICATOR

OFF?

The telephone

•
service provider
may alert you to
new messages
with a stutter
(broken) dial tone.
Contact your
service provider
for details.

Telephone settings

Basic operation

11

The screen

•
displays the
elapsed time as
you talk (in hours,
minutes and
seconds).

When predialing

•
(preview numbers
before dialing),
press

MUTE/REMOVE

or OFF/CLEAR
to backspace and
delete;
press and hold
REDIAL/PAUSE
to insert a dialing
pause.

12

Telephone operation

Make a call

Press /FLASH or /SPEAKER.

1.
Dial the number.

2.

-OR-

Dial the number.

1.
Press /FLASH or /SPEAKER.

2.

Answer a call

Press /FLASH, /SPEAKER or any of the dialing key (0-9, #, *).

•

End a call

Press OFF/CLEAR or put the handset in the telephone base or charger.

•

Speakerphone

Dur ing a call, pres s /SPEAKER to sw itch betwee n
speakerphone and normal handset use.

Volume

During a call, use the volume button on the right side of the
handset to adjust the listening volume.

Press VOL or VOL to adjust the listening volume to a

•

comfortable level.

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Telephone operation

Mute

The mute function allows you to hear the other party while
the other party cannot hear you.

During a call, press MUTE/REMOVE on the handset.

1.

MUTED will be temporarily displayed on the screen, along
with the smaller MUTE icon.

Press MUTE/REMOVE again to resume the conversation.

2.

MICROPHONE ON will be temporarily displayed on the
screen.

PHONE 0:00:00
MUTED

MUTE

Telephone operation

Basic operation

Ringer mute

You can mute the ringer temporarily when the telephone
is ringing.

Press OFF/CLEAR or MUTE/REMOVE to temporarily

•
silence the ringer. The next call will ring normally.

Call waiting

If you subscribe to call waiting service from your telephone
company, you will hear an alert tone if there is an incoming

call while you’re on another call. Press /FLASH to answer
the new incoming call. Press /FLASH again to return to

the original call.

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PHONE 0:00:00

RINGER MUTE

MUTE

13

Chain dialing

•
can be useful
if you wish to
access numbers
other than phone
numbers (such
as bank account
information or
access codes)
from the directory,
call log or redial
list.

14

Telephone operation

Chain dialing

This feature allows you to initiate a dialing sequence from numbers stored in the
directory, call log or redial list while you are on a call.

To access a number in the directory:

Press MENU/SELECT twice to enter the directory menu.

1.
Scroll by pressing or to nd the desired entry.

2.
Press MENU/SELECT to dial the desired number when it is displayed.

3.

To access a number in the call log:

Press MENU/SELECT and then press to select >CALL LOG.

1.
Press MENU/SELECT to conrm.

2.
Scroll by pressing or to nd the desired entry.

3.
Press MENU/SELECT to dial the desired number when it is displayed.

4.

To access the last number in the redial list:

Press REDIAL/PAUSE to dial.

•

Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.

•

Find handset

This feature allows the telephone base to page all the handsets.

Press FIND HANDSET on the telephone base. All the

1.
handsets will ring and the screens display ** PAGING **.

Press /FLASH, /SPEAKER or any dialing key (0-9, #, *)

2.
on the handset; or press FIND HANDSET on the telephone
base to end paging.

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** PAGING **

Telephone operation

Intercom

The intercom feature allows conversation between two
registered handsets of the same system.

Model DS6111-2

Press INT on the originating handset when the handset is not in

1.

use and its screen displays CALLING OTHER HANDSET.
The destination handset rings and its screen displays

2.

OTHER HANDSET IS CALLING.
To answer the intercom call, press /FLASH, /SPEAKER,

3.

INT or any dialing key (0-9,#,*) on the destination handset.
To end an intercom call, press INT, OFF/CLEAR or place

4.
the handset back in the telephone base or charger.

Models DS6111-3/DS6111-4

Press INT on the originating handset when the handset is

1.
not in use. The screen displays INTERCOM TO:

Use the dialing keys to select the destination handset. The

2.
originating handset screen displays CALLING HANDSET X.

The destination handset rings and its screen displays

3.
HANDSET X IS CALLING.

To answer the intercom call, press /FLASH, /SPEAKER,

4.
INT or any dialing key (0-9,#,*) on the destination handset.

To end an intercom call, press INT, OFF/CLEAR or place

5.
the handset back in the telephone base or charger.

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CALLING

OTHER HANDSET

OTHER HANDSET

IS CALLING

INTERCOM TO:

CALLING

HANDSET X

HANDSET X

IS CALLING

If the destination

•
handset does
not answer
the intercom
call within 100
seconds, is in
the directory, is
in the call log,
is on a call, or
out of range,
the originating
handset screen
will display

UNABLE TO
CALL TRY AGAIN

and return to idle
mode.

Telephone operation

Basic operation

15