VTech DS6111-2 User Manual 2

Congratulations
on purchasing your new VTech product.
Before using this telephone, please read
the Important safety instructions
on page 39 of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR the latest energy efficiency guidelines.
®
label indicating it meets
i
Table of contents
Getting started . . . . . . . . . . . . . . . . 1
Parts checklist . . . . . . . . . . . . . . . . .
Telephone base installation. . . . . . . . . . .
Battery installation and charging . . . . . . . .
Mounting bracket installation . . . . . . . . . .
Handset layout . . . . . . . . . . . . . . . . . 6
Telephone base layout . . . . . . . . . . . . . 7
Telephone settings . . . . . . . . . . . . . . 8
Ringer volume . . . . . . . . . . . . . . . . .
Ringer tone . . . . . . . . . . . . . . . . . . .
Key tone . . . . . . . . . . . . . . . . . . . 10
Language . . . . . . . . . . . . . . . . . . . 10
Clear voice mail
Telephone operation . . . . . . . . . . . . 12
Make a call . . . . . . . . . . . . . . . . . . 12
Answer a call . . . . . . . . . . . . . . . . . 12
End a call . . . . . . . . . . . . . . . . . . . 12
Speakerphone . . . . . . . . . . . . . . . . 12
Mute. . . . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . 11
Ringer mute
Call waiting . . . . . . . . . . . . . . . . . .
1 2
Volume . . . . . . . . . . . . . . . . . . . . 14
Find handset . . . . . . . . . . . . . . . . .
3 4
Intercom . . . . . . . . . . . . . . . . . . . 15
Conference call . . . . . . . . . . . . . . . . 16
Transfer an external call . . . . . . . . . . . 17
Switch between external and intercom call
8
Answer an incoming call during an intercom call . 19
9
Directory . . . . . . . . . . . . . . . . . . . 20
Store a directory entry . . . . . . . . . . . .
Character chart . . . . . . . . . . . . . . . . 22
Search the directory . . . . . . . . . . . . .
Dial a directory entry . . . . . . . . . . . . .
Edit a directory entry . . . . . . . . . . . . .
Delete from the directory . . . . . . . . . . .
About caller ID . . . . . . . . . . . . . . . . 26
Call log . . . . . . . . . . . . . . . . . . . . 27
Review the call log
. . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . 28
13
14
. . 18
21
23 23 24 25
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ii
Table of contents
Make a call log entry ready to dial . . . . . . 29
Dial a call log entry
Save a call log entry to the directory . . . . .
Delete from the call log . . . . . . . . . . . . 31
Call log display screen messages . . . . . .
Redial list . . . . . . . . . . . . . . . . . . .
Dial a redial entry Delete from redial
Appendix . . . . . . . . . . . . . . . . . . . 34
Handset display screen messages Handset and telephone base indicators . . .
Battery . . . . . . . . . . . . . . . . . . . . 38
Important safety instructions . . . . . . . . .
Troubleshooting
Operating range . . . . . . . . . . . . . . .
Maintenance . . . . . . . . . . . . . . . . .
About cordless telephones . . . . . . . . . . 49
The RBRC® seal . . . . . . . . . . . . . . . 49
Warranty . . . . . . . . . . . . . . . . . . . 50
. . . . . . . . . . . . . . 29
30
32
33
. . . . . . . . . . . . . . . 33
. . . . . . . . . . . . . . . 33
. . . . . . 34
36
39
. . . . . . . . . . . . . . . . 40
48
48
FCC, ACTA and IC regulations . . . . . . . .
Technical specications . . . . . . . . . . . 54
Index . . . . . . . . . . . . . . . . . . . . . 55
52
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iii
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
5. Telephone base power adapter
1. Handsets (2)
2. Battery compartment covers (2)
3. Batteries (2)
4. Telephone line cord
To purchase
• replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.
Getting started
Basic operation
6. 7. Charger and charger adapter
Telephone base with mounting bracket
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8. User’s manual
1
Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.
The telephone
• base power adapter and the charger adapter are intended to be correctly oriented in a vertical
or oor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/ cabinet outlet.
2
Getting started
Telephone base installation
Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. Also, if you receive high speed internet through your telephone line (commonly referred to as DSL), you may need to install a DSL
lter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL service provider for more information about DSL lters.
Telephone wall jack
Telephone line cord
DSL lter (not included)
for DSL users
Telephone base power adapter
Telephone base
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Electrical outlet not controlled by a wall switch
Charger
Charger adapter
Getting started
Battery installation and charging
Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the handset for at least 16 hours. When the battery power is low, the handset will beep, display LOW BATTERY and will
ash on the handset screen. Place the handset in the telephone base or charger
to charge the battery when not in use. When fully charged, the handset battery provides approximately eight hours of talk time or four days of standby time.
Insert the plug of the battery as indicated. Make sure it is plugged securely
1. and matches the color-coded label inside the battery compartment.
Place the battery with the label
2. the battery compartment.
Align the cover at against the battery compartment, then slide it upwards
3. until it clicks into place.
Charge the handset by placing it in the telephone base or the charger. The
4. handset charge light will be on when charging.
1
2
THIS SIDE UP facing up and the wires inside
Charge light
3
4
If the handset
• will not be used for a long time, disconnect and remove the battery to prevent possible leakage.
To purchase
• replacement batteries, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.
Getting started
Basic operation
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3
Getting started
Mounting bracket installation
Your telephone base comes with the mounting bracket installed for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate.
Wall mounting bracket installation:
Slide the bracket down and away from the telephone base.
1. Tilt the top of the bracket down so that is rests on the base. Align the grooves
2. on the bracket with the tabs on the base. See image 2 below.
Slide the bracket down until it clicks into place. See image 3 below.
3. Align the holes on the telephone base with the standard wall plate and slide
4. down until the telephone is secure.
1
4
2
Tabs
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3
4
Getting started
Mounting bracket installation (continued)
Desktop/tabletop bracket installation:
Your telephone comes ready for desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow the following steps:
Remove the bracket from wall mount orientation by sliding it up towards the
1. top of the base.
Tilt the top of the bracket up so that the lower portion of the bracket rests on
2. the base. See images 2.
Slide the bracket up, onto the tabs towards the center of the telephone base
3. until it clicks into place.
Getting started
Basic operation
1
2
Tabs
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3
5
Getting started
Handset layout
CHARGE light
• On when the handset is charging in the telephone base or charger.
INT (intercom)
• Press to initiate an intercom conversation or transfer a call.
/FLASH
• Press to make or answer a call.
• During a call, press to receive an incoming call when you receive a call waiting alert.
/CID
• When the handset is not in use, press to review the call log.
While in the menu, press to scroll down.
/ SPEAKER
Press to activate the handset speakerphone.
Press again to resume normal handset use.
REDIAL/PAUSE
• Press
• While dialing or entering numbers into the directory,
6
to review the redial list.
press and hold to insert a dialing pause.
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MUTE/REMOVE
• While on a call, press to mute microphone.
• While reviewing the call log, press to delete an individual entry, or entire call log.
Press to delete digits when predialing (preview
numbers before dialing).
/ (Directory)
• Press to enter the directory when the handset is not in use.
While in the menu, press to scroll up.
MENU/SELECT
• Press to display the menu.
• When in the menu, press to select an item, or save an entry or setting.
OFF/CLEAR
• During a call, press to hang up.
• While the handset is ringing, press to silence the ringer.
Press and hold when the handset is not in use to erase the MISSED CALLS display.
• During programming, press to exit without making changes.
press and hold to delete the
#
• Press repeatedly to display other dialing options when reviewing a call log entry (page 29).
Getting started
Telephone base layout
IN USE light
Flash e s wh e n th e r e is an
• in c om in g ca l l or a no t he r telephon e sharing the same line is in use .
On when a system handset is
• in use.
FIND HANDSET
Pr e s s to page th e system
• handsets.
VOICEMAIL light
Fl a sh e s w he n t h e re a r e new
• me ssag e s store d in your phon e company voice mail service.
Getting started
Basic operation
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7
The ringer will be
• off if the volume is set to zero, and a ringer off icon will be displayed.
Telephone settings
Ringer volume
You can change the ringer volume to a comfortable level. The ringer can also be turned off so the telephone does not ring when there are incoming calls.
To adjust the ringer volume:
Press VOL or VOL to select the desired ringer volume
1. when the handset is not in use.
When you stop pressing the volume buttons, the setting
2. will be saved.
-OR-
Press MENU/SELECT to display the menu when the
1. handset is not in use.
Press or to select >RINGER VOLUME, then press
2. MENU/SELECT.
Press or to adjust the volume. A sample of each ringer
3. volume will be played when scrolling through the choices.
Press MENU/SELECT to conrm your selection. You will
4.
hear a conrmation tone.
>RINGER VOLUME RINGER TONE
RINGER VOLUME
8
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Telephone settings
Ringer tone
This menu allows you to choose from different ringer tones. To choose a ringer tone:
Press MENU/SELECT to display the menu when the
1. handset is not in use.
Press or to select >RINGER TONE, then press
2. MENU/SELECT.
Press or to select the desired ringer tone. A sample
3. of each ringer tone will be played when scrolling through the choices.
Press MENU/SELECT to conrm your selection. You will
4.
hear a conrmation tone.
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>RINGER TONE KEY TONE
RINGER TONE 1
If the ringer is
• turned off while scrolling through the options in the
RINGER TONE
menu, the sample of the ringer will not be heard.
Telephone settings
Basic operation
9
Telephone settings
Key tone
The handset will beep when you press any handset key. You may turn the key tone on or off. To change the setting:
Press MENU/SELECT to display the menu when the
1. handset is not in use.
Press or to sel e c t >KEY TONE, then press
2. MENU/SELECT.
Press or to choose ON or OFF.
3. Press MENU/SELECT to conrm your selection. You will
4.
hear a conrmation tone.
Language
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays. To change the setting:
Press MENU/SELECT to display the menu when the
1. handset is not in use.
Press or to sele ct >LANGUAGE, then press
2. MENU/SELECT.
Press or to scroll through the choices.
3. Press MENU/SELECT to conrm your selection. You will
4.
hear a conrmation tone.
>KEY TONE LANGUAGE
KEY TONE ON
>LANGUAGE CLR VOICE MAIL
LANGUAGE ENGLISH
10
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Telephone settings
Clear voice mail
If you subscribe to voice mail service provided by your local telephone company, NEW VOICE MAIL and will appear on the handsets and the VOICEMAIL light
on the telephone base will ash when you have new voice mail. Please contact
your local telephone company for more information about voicemail service. After you have listened to all new voice mail messages, the indicators on both
the handset and telephone base will be turned off automatically. To manually turn off these indicators:
Press MENU/SELECT to display the menu when the
1. handset is not in use.
Press or to select >CLR VOICE MAIL, then press
2.
MENU/SELECT. The screen displays TURN INDICATOR OFF?
Press MENU/SELECT to conrm your selection. You will
3.
hear a conrmation tone.
Clearing the VMWI (visual message waiting indication) only turns off the indicators; it does not delete voice mail message(s). Use this feature if the telephone indicates there is voice mail when you have none, or if you have accessed your voice mail from a different telephone line (while away from home). If there actually are new voice mail messages, your local telephone company will continue to send the signals which will turn the indicators back on.
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>CLR VOICE MAIL DIRECTORY
TURN INDICATOR
OFF?
The telephone
• service provider voice mail may alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details.
Telephone settings
Basic operation
11
The screen
• displays the elapsed time as you talk (in hours, minutes and seconds).
When predialing
• (preview numbers before dialing), press
MUTE/REMOVE
or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause.
Telephone operation
Make a call
Press /FLASH or /SPEAKER.
1. Dial the number.
2.
-OR-
Dial the number.
1. Press /FLASH or /SPEAKER.
2.
Answer a call
Press /FLASH, /SPEAKER or any of the dialing key
(0-9, #, *).
End a call
Press OFF/CLEAR or put the handset in the telephone
base or charger.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone and normal handset use.
12
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Telephone operation
Mute
The mute function allows you to hear the other party while the other party cannot hear you.
During a call, press
1.
MUTED will be temporarily displayed on the screen, along with the smaller MUTE icon.
Press MUTE/REMOVE again to resume the conversation.
2.
MICROPHONE ON will be temporarily displayed on the screen.
MUTE/REMOVE on the handset.
PHONE 0:00:00 MUTED
MUTE
Telephone operation
Basic operation
Ringer mute
You can mute the ringer temporarily when the telephone is ringing.
Press OFF/CLEAR or MUTE/REMOVE to temporarily
• silence the ringer. The next call will ring normally.
Call waiting
If you subscribe to call waiting service from your telephone company, you will hear an alert tone if there is an incoming
call while you’re on another call. Press /FLASH to answer the new incoming call. Press /FLASH again to return to the original call.
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PHONE 0:00:00
MUTE
RINGER MUTE
13
Telephone operation
Volume
During a call, use the volume button on the right side of the handset to adjust the listening volume.
Press VOL or VOL to adjust the listening volume to a
• comfortable level.
Find handset
This feature allows the telephone base to page all the handsets.
Press FIND HANDSET on the telephone base. All the
1.
handsets will ring and the screens display ** PAGING **. Press /FLASH, /SPEAKER or any dialing key (0-9,
2.
#, *) on the handset; or press FIND HANDSET on the
telephone base to end paging.
** PAGING **
14
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Telephone operation
Intercom
The intercom feature allows conversation between two registered handsets of the same system.
Pres s INT on t h e ori g inat i ng ha n ds e t whe n the
1.
handset is not in use and its screen displays CALLING OTHER HANDSET.
The destination handset rings and its screen displays
2.
OTHER HANDSET IS CALLING. To answer the intercom call, press /FLASH, /SPEAKER,
3.
INT or any dialing key (0-9,#,*) on the destination handset. To end an intercom call, press INT, OFF/CLEAR or place
4. the handset back in the telephone base or charger.
CALLING
OTHER HANDSET
OTHER HANDSET
IS CALLING
If the destination
• handset does not answer the intercom call within 100 seconds, is in the directory, is in the call log, is on a call, or out of range, the originating handset screen will display
UNABLE TO CALL TRY AGAIN
and return to idle mode.
Telephone operation
Basic operation
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15
Telephone operation
Conference call
You can have a conference call with an external line and two registered handsets.
When one handset is on the line,
Press /FLASH or /SPEAKER on another handset to join the call.
-OR-
Press INT to initiate an intercom call. The screen displays CALLING
1.
OTHER HANDSET. The destination handset rings and its screen displays
2.
IS CALLING. After the destination handset has been answered,
3. originating handset to let the destination handset join the call.
OTHER HANDSET
press and hold INT on the
16
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Telephone operation
Transfer an external call
You can transfer an external call from one handset to another handset.
During a call, press INT to put the call on hold at the
1.
originating handset. The screen will display CALLING OTHER HANDSET.
The destination handset rings and its screen displays
2.
OTHER HANDSET IS CALLING. To answer the call at the destination handset, press
3.
/FLASH, /SPEAKER, INT or any dialing key (0-9, #,
) on the destination handset.
*
Now the party at the originating handset can have a
4. conversation with the party at the destination handset. Both screens display
Press OFF/CLEAR on the originating handset to transfer the
5. external call to the destination handset and the originating handset screen displays CALL TRANSFERED.
INTERCOM.
CALLING
OTHER HANDSET
OTHER HANDSET
IS CALLING
INTERCOM
If the destination
• handset does not pick up the intercom call, the originating handset can return to the external call by pressing
/FLASH, or
OFF/CLEAR or INT.
If a call remains
• on hold for about 100 seconds, or if the destination handset is in the director y, in the call log, or out of range, the screen of the originating handset shows
UNABLE TO CALL TRY AGAIN
and reconnects to the external call automatically.
Telephone operation
Basic operation
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17
Telephone operation
Switch between external and intercom call
If you are on an external call and you wish to intercom the other handset without disconnecting the external call:
During a call, press INT to put the call on hold at the
1. originating handset. The screen will display OTHER HANDSET.
The destination handset will ring and its screen will display
2. OTHER HANDSET IS CALLING.
To answer the call at the destination handset, press
3.
/FLASH, /SPEAKER, INT or any dialing key (0-9, #,
) on the destination handset.
*
Now the party at the originating handset can have a
4. conversation with the party at the destination handset. Both screens display
Press INT repeatedly on the originating handset to alternate
5.
INTERCOM.
between the external call (outside call) and the intercom call.
CALLING
CALLING
OTHER HANDSET
OTHER HANDSET
IS CALLING
INTERCOM
OUTSIDE CALL
18
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Telephone operation
Answer an incoming call during an intercom call
During an intercom call, there will be an alert tone signaling an incoming call.
To answer the incoming call, press
• automatically.
To terminate the intercom call without answering the incoming call, press
OFF/CLEAR on the handset.
/FLASH and the intercom call will end
Telephone operation
Basic operation
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19
Telephone operation
Directory
The directory can store up to 50 entries. Each entry may have up to 30 digits for the phone number and 15 characters for the name.
The directory can be accessed when the handset is not in
• use by pressing
The screen will display
• no records in the directory.
When the directory is full and you attempt to save an entry,
• the screen will display
If you attempt to save a number already stored in the
• directory, the screen will display
Since the directory is shared by all the handsets, only one
• handset can review the directory at a time. If a handset attempts to enter the directory while another handset is already in the directory, will be displayed.
once or MENU/SELECT three times.
DIRECTORY EMPTY if there are
LIST FULL.
ALREADY SAVED.
NOT AVAILABLE AT THIS TIME
DIRECTORY EMPTY
LIST FULL
ALREADY SAVED
20
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Telephone operation
Store a directory entry
Press MENU/SELECT twice when the handset is not in use.
1. Press or to select >STORE, then press MENU/SELECT.
2. The screen displays ENTER NUMBER.
Use the dialing keys to enter the number.
3.
Pres s MUTE /REMOVE to backspace and erase
a character. Press and hold MUTE/REMOVE to erase the entire entry.
Press to move the cursor to the left or to the right.
Press and hold REDIAL/PAUSE to insert a dialing pause.
• Press MENU/SELECT to move on to the name. The screen
4. displays ENTER NAME.
Use the dialing keys (see the
5.
Character chart on page 22)
to enter the name.
Press MUTE/REMOVE to backspace and erase a character.
Press and hold MUTE/REMOVE to erase the entire entry.
Press to move the cursor to the left or to the right.
Press # to insert a space.
• Press MENU/SELECT to conrm. You will hear a conrmation tone.
6.
>DIRECTORY CALL LOG
>STORE REVIEW
ENTER NUMBER
ENTER NAME _
Saving or deleting
• a number on one handset will automatically update all other handsets.
Telephone operation
Basic operation
_
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21
When entering
• a name in the director y, the
rst letter of
each word will be capitalized automatically.
Telephone operation
Character chart
Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order:
Number key
1 1 #
2 A B C 2 a b c
3 D E F 3 d e f
4 G H I 4 g h i
5 J K L 5 j k l
6 M N O 6 m n o
7 P Q R S 7 p q r s
8 T U V 8 t u v
9 W X Y Z 9 w x y z
0 0
*
# space
Press MUTE/REMOVE to backspace and erase when entering characters.
Press and hold MUTE/REMOVE to delete the entire entry.
1 2 3 4 5 6 7 8 9
*
Characters by number of key pr esses
,
? ! / ( ) @
, - . &
22
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Telephone operation
Search the directory
Entries are sorted alphabetically. To search the directory:
Press once or MENU/SELECT three times to enter the directory.
1. Press or to scroll through the directory.
2.
To start an alphabetical search:
Press once or MENU/SELECT three times to enter the
1. directory.
Use the dialing keys to enter the rst letter associated with
2. the name. For example, press 5 (JKL) once to nd Jenny,
twice to nd Kristen, or three times to nd Linda. If there
is no name entry matching your search, the next closest matching entry in alphabetical order will be displayed. If necessary, press or to nd the desired entry.
Dial a directory entry
Press once or MENU/SELECT three times to enter the directory.
1. Press or to scroll to the desired entry, or use the alphabetical search to
2.
nd it.
Press /FLASH or /SPEAKER to dial the entry.
3.
>REVIEW STORE
VTECH 800-595-9511
Telephone operation
Basic operation
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23
Telephone operation
Edit a directory entry
Press once or MENU/SELECT three times to enter the directory.
1. Press or to scroll to the desired entry, or use the alphabetical search to
2.
nd it.
Press MENU/SELECT to conrm your selection. The
3. screen displays EDIT NUMBER.
Use the dialing keys to edit the number.
4.
Press MUTE/REMOVE to backspace and er ase
a character. Press and hold MUTE/REMOVE to erase the entire entry.
Press to move the cursor to the left or to the right.
Press and hold REDIAL/PAUSE to insert a dialing
pause.
Press MENU/SELECT to move on to the name. The screen
5. displays EDIT NAME.
Use the dialing keys (see the Character chart on page 22) to edit the name.
6.
Press MUTE/REMOVE to backspace and erase a character.
Press and hold MUTE/REMOVE to erase the entire entry.
Press to move the cursor to the left or to the right.
Press # to insert a space.
• Press MENU/SELECT to save. You will hear a conrmation tone.
7.
EDIT NUMBER
595-9511_
EDIT NAME VTECH_
24
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Telephone operation
Delete from the directory
Press once or MENU/SELECT three times to enter the directory.
1. Press or to scroll to the desired entry, or use the alphabetical search to
2.
nd it.
Press MUTE/REMOVE to remove the desired entry. You will hear a conrmation
3. tone.
Telephone operation
Basic operation
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25
Telephone operation
About caller ID
The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re on a call. These features require services provided by your local telephone company.
Contact your telephone company if:
you have both caller ID and call waiting, but as separate services (you may need
• combined service);
you have only caller ID service, or only call waiting service; or you do not subscribe to any caller ID or call waiting services, but wish to order
• them.
You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas.
The caller ID features will work only if both you and the caller are in areas offering
caller ID service, and if both telephone companies use compatible equipment.
26
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Telephone operation
Call log
If you subscribe to caller ID service, information about each
caller will be displayed after the rst or second ring.
The call log can store up to 50 entries.
• You can review, redial, and copy an entry into the directory.
• Entries are displayed in reverse chronological order, i.e.
• from the most recent entry to the earliest entry.
When the call log is full, the earliest entry is deleted to make
• room for new incoming call information.
XX MISSED CALL(S) and the NEW icon will be displayed
if there are new call log entries (including missed and unreviewed calls).
CALL LOG EMPTY will be displayed if there are no records
in the call log. Since the call log is shared by all the handsets, only one
• handset can review the call log at a time. If a handset attempts to enter the call log while another handset is already in it, NOT AVAILABLE AT THIS TIME will be displayed.
HANDSET X
XX MISSED CALLS
CALL LOG EMPTY
Due to regional
• service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers.
The time on
• all handsets is automatically set and updated with incoming caller ID.
Telephone operation
Basic operation
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27
Telephone operation
Review the call log
Press CID when the handset is not in use.
1. Press or to browse through the call log.
2.
-OR-
Press MENU/SELECT when the handset is not in use.
1. Press or to select >CALL LOG.
2. Press MENU/SELECT.
3. Press or to browse through the call log.
4.
The name (if available), telephone number, date and time of all incoming calls are displayed on the screen.
There will be an error tone when the list reaches the
beginning or end of the call log.
VTECH
595-9511
AM
3:45
>CALL LOG RINGER VOLUME
1/02
28
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Telephone operation
Make a call log entry ready to dial
Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log.
While reviewing the call log, press these dialing options for local and long distance numbers before dialing or saving the telephone number. See the example on the right.
Dial a call log entry
When in the call log, press or to scroll to the desired
1. entry.
Press /FLASH or /SPEAKER to dial the entry.
2.
# repeatedly to display
800-595-9511
1-800-595-9511
595-9511
1-595-9511
Saving or deleting
• a number on one handset will automatically update all other handsets.
Telephone operation
Basic operation
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29
Telephone operation
Save a call log entry to the directory
When in the call log, press or to scroll to the desired
1. entry.
Press MENU/SELECT.
2.
You can edit the phone number, if necessary. Make sure
the number is in the correct dialing format for your area. Press MENU/SELECT when done.
Edit the name, if necessary. Press
when done.
Successful programming is indicated by
3.
handset display along with a conrmation tone.
If the entry is already saved in the directory before, the
screen will display If there is no caller ID information, the screen will display
ALREADY SAVED.
UNABLE TO SAVE.
MENU/SELECT
SAVED on the
SAVED
ALREADY SAVED
UNABLE TO SAVE
30
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Telephone operation
Delete from the call log
To delete one entry:
When in the call log, press
1. desired entry.
Press MUTE/REMOVE to delete the selected entry. You
2.
will hear a conrmation tone.
To delete all entries:
When in the call log, press and hold REMOVE to delete the
1. entire call log. The screen displays DELETE ALL CALLS?
Press MENU/SELECT to conrm. You will hear a conrmation
2. tone. If you change your mind, press OFF/CLEAR to cancel the deletion and return to the call log.
or to scroll to the
Telephone operation
Basic operation
DELETE ALL
CALLS?
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31
Telephone operation
Call log display screen messages
Displays: When:
PRIVATE NAME
PRIVATE NUMBER
PRIVATE CALLER
UNKNOWN NAME
UNKNOWN NUMBER
UNKNOWN CALLER
LONG DISTANCE
The caller is blocking the name information.
Th e calle r is blo c k ing the telep hone number information.
The caller is blocki ng the name and number information.
This caller’s name is unavailable.
This caller’s number is unavailable.
No call information is available about this caller.
This is a long distance call.
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Telephone operation
Redial list
The telephone stores the ve most recently dialed numbers in
the redial list.
When there are already ve entries in the redial list, the earliest
entry will be deleted to make room for the latest entry. Entries are displayed in reverse chronological order, i.e.
from the latest entry to the earliest entry.
The redial list can be accessed by pressing
Dial a redial entry
Press REDIAL, then press , or REDIAL repeatedly to scroll to the desired
1. number. You will hear an error tone when you reach the beginning or end of the redial list.
Press /FLASH or /SPEAKER to dial the number.
2.
Delete from redial
Press REDIAL, then press , or REDIAL repeatedly to scroll to the
1. desired number.
Press MUTE/REMOVE to delete the selected entry. You will hear a
2.
conrmation tone.
REDIAL when in idle mode.
Telephone operation
Basic operation
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33
Handset display screen messages
ALREADY SAVED
CALL LOG EMPTY
CALLING OTHER HANDSET
CONNECTING...
CHARGING
DIRECTORY EMPTY
ENDED
INTERCOM
INCOMING CALL
INTERCOM ENDED
LINE IN USE
LIST FULL
LOW BATTERY
MICROPHONE ON
MUTED
34
The telephone number you have entered is already stored in the directory.
There are no call log entries. Calling another handset. The cordless handset is searching for the telephone base. A handset with low battery has been placed in the telephone base or
charger to recharge. There are no directory entries.
You have just ended a call. The handset is on an intercom call. There is an incoming call. The handset is terminating an intercom call. A handset or another telephone on the same line is in use. The directory is full. The battery needs to be recharged. MUTE has been turned off and the person on the other end can hear
you. You have turned off the handset microphone. The other party can’t
hear you but you can hear the other party.
www.vtechphones.com
Handset display screen messages
NEW VOICE MAIL
NO LINE
NO SIGNAL CALL ENDED
NOT AVAILABLE AT THIS TIME
OTHER HANDSET IS CALLING
OUTSIDE CALL
**PAGING**
PHONE
PLACE IN CHARGER
RINGER MUTE
SAVED
SPEAKER
UNABLE TO CALL
TRY AGAIN
UNABLE TO SAVE
There are new voice mail messages from the local telephone company.
There is no telephone line connected.
Communication between handset and telephone base is lost during a call.
One handset is already viewing the call log or directory and another handset attempts to review it.
Another system handset is calling.
Connected to the external call during call transfer. The cordless handset locator has been activated. The handset is in use. The battery is very low. The handset should be placed in the telephone
base or charger. The ringer is muted temporarily during incoming call.
Your operation has been saved. The handset speakerphone is in use. You have attempted to make an intercom call, but the handset you are
calling is out of range or on an external call.
You are attempting to save caller ID entry with no name or number.
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Appendix
35
Handset display screen messages
WARNING
CHECK BATTERY!
The battery is not installed or not installed properly in the handset.
-OR -
The battery needs to be replaced.
-OR -
An incorrect battery has been installed. Use only the supplied VTech battery or equivalent.
XX MISSED CALLS
There are unreviewed calls in your call log.
Handset and telephone base indicators Handset lights
On when the handset speakerphone is in use.
CHARGE
On when the handset is in the telephone base or charger and is
• charging.
Telephone base lights
IN USE
VOICEMAIL
36
Flashes when there is an incoming call or another telephone sharing
• the same line is in use.
On when a system handset is in use.
Flashes when there is a new message stored in your telephone company
• voice mail service.
www.vtechphones.com
Handset and telephone base indicators Handset icons
MUTE Microphone is muted.
Ringer off.
NEW New call log entries.
NEW VOICE MAIL SPEAKER
Battery indicator
New voice mail received from the local telephone company.
In speakerphone mode.
Cycles (low, medium, and full) when handset battery is charging.
• Flashes when the battery is low and needs charging.
Appendix
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37
Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:
Operation Operating time
While in use (talking) Eight hours
While not in use (standby*)
*Handset is off the telephone base but not in use.
The battery needs charging when:
A new battery is installed in the handset.
• The handset beeps when taken off the telephone base.
LOW BATTERY is displayed and the battery icon on the handset screen is ashing.
CAUTION:
To reduce the risk of re or injury to persons, read and follow these instructions:
Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or
• call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
Do not dispose of the battery(ies) in a re. Check with local waste management codes for special disposal instructions.
• Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or
• skin. The electrolyte may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets,
• and keys. The battery and/or conductor may overheat and cause burns.
Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and
limitations specied in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.
Four days
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Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and
injury, including the following:
1.
Read and understand all instructions.
2.
Follow all warnings and instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4.
Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).
5.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6.
Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a sof t sur face such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
7.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company.
8.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
9.
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a shor t circuit. Never spill liquid of any kind on the product.
10.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized ser vice facility. Opening or removing
parts of the telephone base or handset other than specied access doors may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the product is subsequently used.
11.
Do not overload wall outlets and ex tension cords.
12.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A.
When the power supply cord or plug is damaged or frayed.
B.
If liquid has been spilled onto the product.
C.
If the product has been exposed to rain or water.
D.
If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. If the product has been dropped and the telephone base and/or handset has been damaged.
E. F.
If the product exhibits a distinct change in performance.
13.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
14.
Do not use the telephone to report a gas leak in the vicinit y of the leak.
15.
Only put the handset of your telephone nex t to your ear when it is in normal talk mode.
16.
The power unit is intended to be correctly oriented in a vertical or oor mount position. The prongs are not designed to hold the plug in
place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
SAVE THESE INSTRUCTIONS
www.vtechphones.com
Appendix
39
Troubleshooting
If you have difculty with your telephone, please try the suggestions below. For Customer Service, visit
our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.
Problem Suggestion
My telephone does not work at all.
LOW BAT T ER Y is displayed on screen.
Make sure the battery is installed and charged corre ct ly (page 3). For optimum daily
• performance, return the handset to the telephone base or charger after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
Make sure the telephone line cord is plugged rmly into the telephone base and the telephone
• wall jack.
Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,
• then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.
Charge the battery in the handset for up to 16 hours.
• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase
• a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working telephone.
• If the other telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.
Place the handset in the telephone base or charger for recharging.
• Remove and re-install the battery and use it normally until fully discharged, then recharge the
• handset on the telephone base or charger for up to 16 hours.
If the above measures do not correct the problem, the battery may need to be replaced.
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Troubleshooting
Problem Suggestion
The battery does not charge in the handset or the handset battery does not accept charge.
The CHARGE light is off.
There is no dial tone. First, try all the above suggestions.
Make sure the handset is placed in the telephone base or charger correctly. The CHARGE
• light on the handset should be on.
Remove and reinstall the battery, then charge for up to 16 hours.
• If the handset is in the charger or in the telephone base but the
• is not on, refer to The CHARGE light is off in this section.
It may be necessary to purchase a new battery. Please refer to the Battery section (page 38)
• of this user’s manual.
The telephone might be malfunctioning. Please refer to the
• user’s manual for further instruction.
Clean the charging contacts on the handset(s) and telephone base each month using a pencil
• eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cords are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
• minute for the handset and telephone base to reset.
The telephone might be malfunctioning. Please refer to the
• user’s manual for further instruction.
Move the handset closer to the telephone base. It might be out of range.
The telephone line cord might be malfunctioning. Try installing a new telephone line cord. Disconnect the telephone base from the telephone wall jack and connect a different telephone.
• If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company.
CHARGE light on the handset
Warranty section (page 50) of this
Warranty section (page 50) of this
Appendix
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41
Troubleshooting
Problem Suggestion
The telephone does not ring when there is an incoming call.
Make sure the ringer volume is not set to zero (page 8).
• Make sure the telephone line cord and power adapter are plugged in properly (page 2).
• The handset may be too far from the telephone base. Move it closer to the telephone base.
• There may be too many extension phones on the telephone line to allow all of them to ring
• simultaneously. Try unplugging some of them.
If the other telephones in your home are having the same problem, the problem is in the wiring
• or local service. Contact the local telephone company (charges may apply).
Other electronic products can cause interference to your cordless telephone. Try installing your
• telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
Test a working telephone at the telephone wall jack. If another telephone has the same problem,
• the problem is in the telephone wall jack. Contact your local telephone company (charges may apply).
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
• Re-install the battery and place the
• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
• to take place.
handset in the telephone base.
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Troubleshooting
Problem Suggestion
I cannot dial out. First, try all the above suggestions.
My handset beeps and is not performing normally.
• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two
• to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.
If the other telephones in your home are having the same problem, the problem is in the wiring
• or local service. Contact your local telephone company (charges may apply).
Eliminate any background noise. Noise from a television, radio, or other appliances may cause
the telephone not to dial out properly. If you cannot eliminate the background noise, rst try
muting the cordless handset before dialing, or dialing from another room in your home with less background noise.
Make sure the power cord is securely plugged into the telephone base. Plug the telephone
• base into a different working electrical outlet not controlled by a wall switch.
Move the handset closer to the telephone base. It may be out of range.
• Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds
• and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.
Other electronic products can cause interference to your cordless telephone. Try installing
• your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.
Appendix
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43
Troubleshooting
Problem Suggestion
There i s inter ference durin g a te l e p hon e conversation.
My calls fade out when I am using the cordless handset.
The handset may be out of range. Move it closer to the telephone base.
Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone
• wall jack that has a telephone connected to it (page 2). Contact your DSL service provider for
lter information.
Appliances or other cordless telephones plugged into the same circuit as the telephone base
• can cause interference. Try moving the appliance or telephone base to another outlet.
Other electronic products can cause interference to your cordless telephone. Try installing your
• telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
• modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.
The layout of your home or ofce might be limiting the operating range. Try moving the telephone
• base to another location, preferably a higher location for better reception.
Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
• If calls are still not clear, the problem is probably in the wiring or local service. Contact your local ser vice company (charges may apply).
If the other telephones in your home are having the same problem, the problem is in the wiring
• or local service. Contact the local telephone company (charges may apply).
44
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Troubleshooting
Problem Suggestion
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If
• you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.
I he a r noise on the cordless handset, and no n e of the keys or buttons works.
My caller ID features are not working properly.
The system does not re c e i v e caller ID or the system does not display caller ID during call waiting.
Make sure the telephone line cord is plugged in securely.
Caller ID is a subscription service. You must subscribe to this service from your local telephone
• company for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use equipment which are compatible
• with the caller ID service.
If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for lter information.
Make sure you subscribe to caller ID with call waiting features provided by the local telephone
• company.
The caller may not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use equipment which are compatible
• with caller ID service.
If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for lter information.
www.vtechphones.com
Appendix
45
Troubleshooting
Problem Suggestion
Caller ID entries do not match the numbers I need to dial.
CO NNECTING... is shown in the handset display window. Why don’t I get a dial tone when I try to use this telephone?
46
Although the call log entries you receive have 10 digits, (the area code plus the seven-digit
• number,) in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log.
While reviewing the call log, press long distance numbers before dialing or saving the telephone number.
De-register all handsets and then register the handsets again (only one handset can be
• registered at a time).
To de-register all handsets:
Press and hold FIND HANDSET on the main telephone base for four seconds.
1.
When the IN USE light starts to ash, release the FIND HANDSET button.
2.
Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds,
3. all handsets will be de-registered.
4.
All handsets will show
To register a handset (register one handset at a time):
1.
Place the handset in the telephone base or a charger that is connected to a power outlet. If PRESS FIND HS 4 SEC ON BASE does not appear on the screen after a few seconds, lift up the handset and place it in the telephone base or charger again.
On the telephone base, press and hold FIND HANDSET for four seconds. Release
2.
FIND HANDSET once the IN USE light comes on.
After a while, the handset will emit a series of tones. The newly registered handset will be assigned the lowest handset number not previously assigned to another system handset when successfully registered. Repeat steps 1 and 2 if the handset is not successfully registered to the telephone base within two minutes.
Repeat the registration procedure for each system handset.
# repeatedly to display these dialing options for local and
NOT REGISTERED.
www.vtechphones.com
Troubleshooting
Problem Suggestion
Common cure for electronic equipment.
If the telephone is not responding normally, try putting the cordless handset in the telephone
• base or the charger. If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base.
• Disconnect the battery on the cordless handset.
• Wait a few minutes before connecting power to the telephone base.
• Re-install the battery and place the cordless handset in the telephone base or charger.
• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up
• to one minute for this to take place.
Appendix
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47
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the
weather, and the layout of your home or ofce.
When the handset is out of range, the handset will display If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press
Move closer to the telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference. To improve reception, move closer to the telephone base.
CONNECTING...
/FLASH.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
48
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About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between
the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet
should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may c ause interference to televisions and VCRs. To
minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the inter ference.
Rechargeable batteries: This product contains either Nickel-cadmium or Nickel-metal hydride rechargeable batteries. Exercise care in
handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity bet ween the batter y and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the bat tery. Like
other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of ser vice within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC
®
makes it easy for you to drop off the spent battery at local retailers
participating in the RBRC® program or at authorized VTech product service centers. Please call
1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your
area. V Tech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
Appendix
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49
Warranty
What does this limited warranty cover?
The manufacturer of this V Tech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you ”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty ex tends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective par ts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or
handling, neglect, inundation, re, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modication by anyone other than an authorized service representative of
VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
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Warranty
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transpor t of the Product(s) to the ser vice location. VTech will return the repaired or replaced Product under this limited warranty to you, transportation, deliver y or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the V Tech service location along with a description of the
malfunction or difculty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other writ ten or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities
regarding the Product. There are no other express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication.
State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state
or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty that the Product is t for ordinar y use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost prots or revenue, inabilit y to use the Product or other associated equipment, the cost
of substitute equipment, and claims by third par ties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
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Appendix
51
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal
Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identier in the format US: AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
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FCC, ACTA and IC regulations
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them
ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your
local telephone company.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult
your telephone company or a qualied installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service.
The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a
complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these
locations. If you do store or test emergency numbers, please:
Remain on the line and briey explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.
The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed ve.
This product meets the applicable Industry Canada technical specications.
Appendix
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53
Technical specications
Frequency control Crystal controlled PLL synthesizer
Transmit frequency
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according
Size Handset: 6.61in X 1.77in X 1.06in (168.0mm X 45.0mm X 27.0mm)
Weight Handset: 5.29oz (150.0g) (including battery)
Power requirements Handset: 2.4V 550mAh Ni-MH battery
Memory Handset directory: 50 memor y locations; up to 30 digits and 15 characters
Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz
to environmental conditions at the time of use.
Telephone base: 5.02in X 4.04in X 4.06in (127.5mm X 102.5mm X 103.0mm) Charger: 2.80in X 3.14in X 2.39in (71.0mm X 79.8mm X 60.8mm)
Telephone base: 6.04oz (171.1 g) Charger: 1.98oz (56.0g)
Telephone base: 6V DC @ 300mA Charger: 6V DC @200mA
Handset call log: 50 memory locations; up to 24 digits and 15 characters
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Index
A
About caller ID 26 About cordless telephones 49 Answer a call 12 Answer an incoming call during an intercom call 19
B
Battery 3, 38
C
Call log 27 Call log display screen messages 32 Call waiting 13 Character chart 22 Charging 3 Clear voice mail 11 Conference call 16
D
Delete from redial 33 Delete from the call log 31 Delete from the directory 25 Desk mounting 5 Dial a call log entry 29 Dial a directory entry 23 Dial a redial entry 33
Director y 2
DSL lter 2
0
E
Edit a directory entr y 24 End a call 12
F
FCC, ACTA and IC regulations 52 Find handset 14
H
Handset and telephone base indicators 36 Handset display screen messages 34 Handset layout 6
I
Indicators 36 Intercom 15
K
Key tone 10
L
Language 10
Appendix
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55
Index
M
Maintenance 48 Make a call 12 Make a call log entry ready to dial 29 Mounting bracket installation 4 Mute 13
S
Save a call log entry to the directory 30 Search the directory 23 Speakerphone 12 Store a directory entry 21 Switch between external and intercom call 18
O
Operating range 48
P
Paging 14 Parts checklist 1 Pause 21, 24
R
RBRC® seal 49 Redial list 33 Review the call log 28 Ringer mute 13 Ringer tone 9 Ringer volume 8
56
T
Technical specications 54 Telephone base installation 2 Telephone base layout 7 Transfer an external call 17 Troubleshooting 40
V
Voice mail 11 Volume 8, 14
W
Wall mounting 4 Warranty 50
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon
Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.
Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-001514-010-100
Model: DS6111-2
User’s manual
w w w . v t e c h p h o n e s . c o m
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