VTech DS4121-3, DS4122-3, DS4121-4, DS4122-4 User Manual

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Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 39 of this manual.

This manual has all the feature operations and troubleshooting necessary to install

and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech

product. For support, shopping, and everything new at VTech, visit our website at

www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Table of contents

Installation . . . . . . . . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1

Telephone base installation . . . . . . . . . . . . . . . 2

Install handset battery . . . . . . . . . . . . . . . . . . 3

Desk/table bracket installation . . . . . . . . . . . . . . 4

Wall mounting bracket installation . . . . . . . . . . . . 5

Exchangeable colorful handset ring . . . . . . . . . . . 6

Telephone settings . . . . . . . . . . . . . . . . . . . . 7

Handset layout . . . . . . . . . . . . . . . . . . . . . . 7

Telephone base layout . . . . . . . . . . . . . . . . . . 8

Ringer volume . . . . . . . . . . . . . . . . . . . . . . 9

Ringer tone . . . . . . . . . . . . . . . . . . . . . . . . 9

Key tone . . . . . . . . . . . . . . . . . . . . . . . . 10

Language . . . . . . . . . . . . . . . . . . . . . . . . 10

Clear voicemail . . . . . . . . . . . . . . . . . . . . . 11

Dial type . . . . . . . . . . . . . . . . . . . . . . . . 11

Basic operation . . . . . . . . . . . . . . . . . . . . . 12

Make, answer, and end calls . . . . . . . . . . . . . . 12

Speakerphone . . . . . . . . . . . . . . . . . . . . . 12

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Call waiting . . . . . . . . . . . . . . . . . . . . . . . 12

Volume . . . . . . . . . . . . . . . . . . . . . . . . . 13

Ringer mute. . . . . . . . . . . . . . . . . . . . . . . 13

Temporary tone dialing . . . . . . . . . . . . . . . . . 13

Find handset . . . . . . . . . . . . . . . . . . . . . . 13

Intercom . . . . . . . . . . . . . . . . . . . . . . . . 14

Conference call . . . . . . . . . . . . . . . . . . . . . 14

Transfer an external call . . . . . . . . . . . . . . . . 15

Switch between external and intercom call . . . . . . 15

Answer an incoming call during an intercom call . . . 16

Chain dialing . . . . . . . . . . . . . . . . . . . . . . 16

Advanced operation . . . . . . . . . . . . . . . . . . 17

Director y . . . . . . . . . . . . . . . . . . . . . . . . 17

Store a directory entry . . . . . . . . . . . . . . . . . 17

Character chart . . . . . . . . . . . . . . . . . . . . . 18

Search the director y . . . . . . . . . . . . . . . . . . 19

Dial a directory entry . . . . . . . . . . . . . . . . . . 19

Edit a directory entr y . . . . . . . . . . . . . . . . . . 20

Delete a directory entry. . . . . . . . . . . . . . . . . 20

About caller ID . . . . . . . . . . . . . . . . . . . . . 21

Call log . . . . . . . . . . . . . . . . . . . . . . . . . 21

Missed calls indicator. . . . . . . . . . . . . . . . . . 22

Review the call log . . . . . . . . . . . . . . . . . . . 22

Make CID entries ready to dial . . . . . . . . . . . . . 23

Dial a call log entry . . . . . . . . . . . . . . . . . . . 23

Save an entry to the directory . . . . . . . . . . . . . 23

Delete one or all entries . . . . . . . . . . . . . . . . 24

Call log display screen messages . . . . . . . . . . . 24

Redial list . . . . . . . . . . . . . . . . . . . . . . . . 25

Dial from redial . . . . . . . . . . . . . . . . . . . . . 25

Table of contents

Delete a redial entry . . . . . . . . . . . . . . . . . . 25

Answering system operation . . . . . . . . . . . . . . 26

Answering system and voicemail. . . . . . . . . . . . 26

Message capacity . . . . . . . . . . . . . . . . . . . 26

Answering system setup . . . . . . . . . . . . . . . . 27

Activate the answering system . . . . . . . . . . . . . 27

Set the clock . . . . . . . . . . . . . . . . . . . . . . 27

Set number of rings. . . . . . . . . . . . . . . . . . . 28

Set telephone base ringer . . . . . . . . . . . . . . . 29

Set remote access code . . . . . . . . . . . . . . . . 29

Set message alert tone. . . . . . . . . . . . . . . . . 29

Outgoing announcement . . . . . . . . . . . . . . . . 30

Play your announcement . . . . . . . . . . . . . . . 30

Record your own announcement. . . . . . . . . . . . 30

Delete your announcement. . . . . . . . . . . . . . . 31

Message playback . . . . . . . . . . . . . . . . . . . 31

New message indication . . . . . . . . . . . . . . . . 31

Options during playback . . . . . . . . . . . . . . . . 31

Delete all messages . . . . . . . . . . . . . . . . . . 32

Record and play memos . . . . . . . . . . . . . . . . 32

Record a memo. . . . . . . . . . . . . . . . . . . . . 32

Memo playback . . . . . . . . . . . . . . . . . . . . . 32

Remote access . . . . . . . . . . . . . . . . . . . . . 33

Remote access commands . . . . . . . . . . . . . . 33

Commands during playback mode . . . . . . . . . . . 33

Message window displays . . . . . . . . . . . . . . . 34

Handset display screen messages. . . . . . . . . . . 35

Handset and telephone base indicators . . . . . . . . 37

Handset lights . . . . . . . . . . . . . . . . . . . . . 37

Telephone base lights . . . . . . . . . . . . . . . . . 37

Handset icons . . . . . . . . . . . . . . . . . . . . . 37

Battery . . . . . . . . . . . . . . . . . . . . . . . . . 38

Important safety instructions . . . . . . . . . . . . . . 39

Troubleshooting . . . . . . . . . . . . . . . . . . . . 40

Operating range . . . . . . . . . . . . . . . . . . . . 49

Maintenance . . . . . . . . . . . . . . . . . . . . . . 49

About cordless telephones . . . . . . . . . . . . . . . 50

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 50

FCC, ACTA and IC regulations . . . . . . . . . . . . . 52

The RBRC® seal . . . . . . . . . . . . . . . . . . . . 53

Technical specications . . . . . . . . . . . . . . . . 54

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Installation

CHAR GE

Parts checklist

Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

Quick start guide

1. Handsets

(3 for DS4121-3 and DS4122-3)

(4 for DS4121-4 and DS4122-4)

Telephone base with wall/desk

bracket

Batteries

(3 for DS4121-3 and DS4122-3)

(4 for DS4121-4 and DS4122-4)

Battery compartment covers

(3 for DS4121-3 and DS4122-3)

(4 for DS4121-4 and DS4122-4)

Telephone line cord

6. Telephone base power adapter

7. Charger adapters

(2 for DS4121-3 and DS4122-3)

(3 for DS4121-4 and DS4122-4)

Chargers

(2 for DS4121-3 and DS4122-3)

(3 for DS4121-4 and DS4122-4)

User’s manual

10. Colorful handset rings

11.

(9 for DS4121-3 and DS4122-3)

(12 for DS4121-4 and DS4122-4)

1. Quick start guide

4. Batteries

8. Charger adapters

2. Handsets

5. Battery compartment covers

9. Chargers

3. Telephone base with wall/desk bracket

6. Telephone line cord

10. User’s manual

7. Telephone base power adapter

11. Colorful handset rings

• To purchase replacement batteries, visit our website at www. vtechphones. com or call 1 (800) 595-9511 in the United States. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Installation

Basic operation

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• Use only the AC

power adapter supplied with this telephone.

• The power adapters are intended to be correctly oriented

in a vertical or oor

mount position.

Your telephone

• base comes with the desktop bracket installed. You may remove the bracket before plugging in the telephone line and power adapter if it obstructs the installation process.

Installation

Telephone base installation

Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed internet service (Digital Subscriber Line - DSL) through

your telephone lines, you must have a DSL lter between the telephone base and the telephone wall jack. The lter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL lters.

Plug the bigger power adapter into the power jack at the bottom of the telephone base and the

1. smaller power adapters into the chargers. Route cords through slots and plug the power adapter into an electrical outlet not controlled by a wall switch.

Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone

2. base. Route the telephone line cord through the slot, then plug the other end of the cord into a telephone wall jack.

Telephone wall jack

DSL lter (not included)

required if you have DSL high-speed internet service

Telephone line cord

Electrical outlet not controlled by a wall switch

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Installation

Install handset battery

If the battery compartment cover is on the handset, press the indentation and slide the cover to

1. remove.

Align the two holes of the battery plug with the socket pins in the handset battery compartment,

2. matching the red and black wires to the color-coded label, then snap the plug securely into place.

Place the battery in the compar tment with the wires in the upper left corner.

3. Position the battery compartment cover and slide it up until it clicks into place.

For optimal performance, we recommend that you charge the handset for 16 hours. You can keep the battery charged by returning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about 16 hours. When the battery is fully charged, it provides approximately eight hours of talk time or four days of standly time.

• If the handset will not be used for a long period of time, disconnect and remove the bat tery to prevent possible leakage.

• To purchase replacement batteries, visit our website at www. vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Installation

Basic operation

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Your telephone

• base comes with the desktop bracket installed. You may remove the bracket before plugging in the telephone line and power adapter if it obstructs the telephone base installation process (see page 2).

Installation

Desk/table bracket installation

Your telephone base comes with a desktop bracket already installed. To remove the desktop bracket:

Press both upper tabs rmly inward and then pull the bracket upward until it is released from the

• grooves.

To install the desktop bracket:

Position the desktop bracket on the bottom of the telephone base.

Insert the lower tabs of the bracket into the grooves marked DESK MOUNT, then snap the upper

tabs into place.

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Installation

Wall mounting bracket installation

Your telephone base comes with a desktop bracket installed. If you prefer to mount your telephone on the wall, it is designed to mount on a standard telephone wall plate.

To install the wall mounting bracket:

First, remove the bracket from the telephone base by carefully pressing on the tabs until the bracket

1. is released.

Next, rotate the bracket so that the hole for the wall mounting studs is in the same orientation as

2. the mounting hole on the back of the telephone base.

Insert the lower tabs of the bracket into the grooves marked WALL MOUNT in the telephone base,

3. then snap the upper tabs into place.

upper tab

lower tab

upper grooves

lower groove

Installation

Basic operation

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Installation

Exchangeable colorful handset ring

Your telephone comes with additional colorful handset rings. Change the ring to suit your mood or match your room decor.

To remove the handset ring:

Inser t yo u r thum b n a i l into t h e slot

1. 2. Lift up the color ful handset ring.

underneath the MENU/SELECT button.

Handset ring

To install a new handset ring:

1. Align the desired handset ring against

MENU/SELECT button.

the

2. Press the colorful handset ring downward until it clicks into place.

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Telephone settings

Handset layout

1. Earpiece

2. CID (caller ID)

Press to display caller ID information.

3. /FLASH

Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated.

4. Dial pad keys (0-9, *, #)

5. / SPEAKER (speakerphone)

Press to activate handset speakerphone. Press again to resume normal handset use.

6. REDIAL/PAUSE

Press to view the redial memory. Press and hold to insert a dialing pause when entering numbers.

7. Microphone

8. Handset display

9. (Directory)

Press to display the directory entries.

10. VOL / (volume)

Press to increase or decrease the listening volume during a conversation.

Press to adjust the ringer volume while the handset is not in use.

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11. NavKey/MENU/SELECT Press the center NavKey to display

menus. Press the up or down NavKey or to navigate through menus. Press the left or right NavKey or to navigate through menus. Press the center NavKey

to select a highlighted menu item.

CENTER

LEFT

12. OFF/CLEAR During a call, press to hang up. While

using the menus, press to return to the previous menu. While predialing, press to delete digits.

13. # Press repeatedly to display other dialing options

when reviewing the call log (page 23).

14. INT (intercom) Press to initiate an intercom conversation

between handsets. Press to transfer a call.

15. MUTE/REMOVE While on a call, pr e ss t o mute th e

microphone. While reviewing the call log, press to delete an individual entry, or press and hold to clear the entire call log. While entering or editing a name or number, press to delete a character.

RIGHT

DOWN

Telephone settings

Basic operation

Telephone settings

Telephone base layout

Message window

/SKIP

VOL / (volume +/-)

ANS ON/OFF (Answer on/off)

/PLAY/STOP

5. Antenna

6. SET UP

7. ANNC (announcement)

8. CLOCK

9. RECORD

10. FIND HANDSET

11. Microphone

12. VOICEMAIL light

13. IN USE light

14. CHARGE light

15. /REPEAT

16. X/DELETE

17.

17 16

15 14

1 2

4 5

10 9 8127

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Telephone settings

Ringer volume (handset)

You can adjust the ringer volume either by the volume control on the right side of the handset or in the handset menu. To change the ringer volume:

Press VOL / to display the current volume level on the screen when

1. the handset is not in use.

Press VOL or VOL to choose the desired volume level. When nished,

2. the new volume level will be saved.

-OR-

Press the center NavKey to display the menu when the handset is not in use.

3. Press the up or down NavKey or to select RINGER VOLUME,

then press the center NavKey to conrm.

4. Press the left or right NavKey or to adjust the volume. A sample of

each ringer volume will be played when scrolling through the choices.

5. Press the center NavKey to save. You’ll hear a conrmation tone.

Ringer tone

This feature allows you to choose the ringer tone for incoming calls. To choose a ringer tone:

Press the center NavKey to display the menu when the handset is not

1. in use.

Press the up or down NavKey or to select RINGER TONE, and then

2. press the center NavKey to conrm.

Press the up or down NavKey or to choose the desired ringer tone. A

3. sample of the ringer tone will be played when scrolling through the choices.

Press the center NavKey to save. You’ll hear a conrmation tone.

>RINGER VOLUME RINGER TONE

RINGER VOLUME

>RINGER TONE KEY TONE

RINGER TONE 1

• The ringer will be off if the volume is set to zero, and a ringer off icon will be displayed.

If the ringer volume

• is turned off, the sample of the ringer will not be heard while scrolling through the options in RINGER TONE.

The telephone base

• ringer volume is set separately. See page 28 for details.

Telephone settings

Basic operation

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Telephone settings

Key tone

The handset beeps whenever you press any of the handset keys. You may turn the key tone feature on or off.

To change the setting:

Press the center NavKey to display the menu when the handset is

1. not in use.

Press the up or down NavKey or to select KEY TONE, then press

2. the center NavKey .

Press the up or down NavKey or to alternate between ON or OFF,

3. then press the center NavKey . You’ll hear a conrmation tone.

Language

The language menu allows you to select from ENGLISH, FRANÇAIS or ESPAÑOL to be used for the handset display.

To change the setting:

Press the center NavKey to display the menu when the handset is

1. not in use.

Press the up or down NavKey or to reach LANGUAGE, then press

2. the center NavKey .

Press the up or down NavKey or to scroll through the choices, then

3. press the center NavKey . You’ll hear a conrmation tone.

KEY TONE

LANGUAGE

KEY TONE ON

LANGUAGE

CLR VOICE MAIL

LANGUAGE ENGLISH

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Telephone settings

Clear voicemail

If you subscribe to voicemail services offered by your local telephone service provider, NEW VOICE MAIL and will appear on the handset, and the VOICEMAIL light on the telephone base will ash when you have new voicemail messages.

After you have listened to all new voicemail messages, the indicators on both the handset and telephone base will be turned off automatically.

Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail from a different telephone line while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail message(s). If there actually are new voicemail messages, your local telephone company will continue to send the signal which will turn the indicators back on.

To turn off these indicators manually:

Press the center NavKey to display the menu when the handset is not

1. in use.

Press the up or down NavKey or to select CLR VOICE MAIL, and

2. then press the center NavKey .

Press the center NavKey to conrm when TURN INDICATOR OFF?

3. displays, or press OFF/CLEAR to return to the previous menu.

Dial type

The dial type is preset for tone dialing. To change the setting:

Press the center NavKey to display the menu when the handset is not in use.

Press the up or down NavKey or to select DIAL TYPE and then press

the center NavKey . Press the up or down NavKey or to choose between TONE or PULSE,

and then press the center NavKey to conrm.

You’ll hear a conrmation tone.

Changes made to the dial type on any one handset will be applied to all.

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>CLR VOICE MAIL DIAL TYPE

TURN INDICATOR

OFF?

>DIAL TYPE DIRECTORY

DIAL TYPE TONE

• Your telephone service provider may alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details.

Telephone settings

Basic operation

• The screen displays the elapsed time as you talk (in hours, minutes and seconds).

• While entering a number, press

MUTE/REMOVE

or OFF/CLEAR to backspace and delete; press and hold

REDIAL/PAUSE

to insert a dialing pause.

Basic operation

Make, answer, and end calls

To make a call, press /FLASH or /SPEAKER, and then dial

1. the number.

-OR-

Dial the number and then press /FLASH or /SPEAKER.

To answer a call, press /FLASH, /SPEAKER or any of the dial

2. pad keys (0-9, #, *).

To end a call, press OFF/CLEAR or put the handset in the telephone

3. base or charger.

Speakerphone

During a call, press /SPEAKER to switch between speakerphone and normal handset use.

Mute

The mute function allows you to hear the other party while the other party cannot hear you.

During a call, press MUTE/REMOVE on the handset.

1. The screen will display

2. Press MUTE/REMOVE again to resume the conversation.

Call waiting

If you subscribe to call waiting service from your telephone company, you will hear an alert tone if there is an incoming call while you are on another call. Press /FLASH to answer the new incoming call. Press /FLASH again to return to the original call.

MUTE

PHONE 00:00 MUTED

MUTE

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Basic operation

Volume

During a call, use the volume button on the right side of the handset to adjust the listening volume.

Press VOL or VOL to adjust the volume to a comfortable level.

•

Ringer mute

You can mute the ringer temporarily when the telephone is ringing.

Press OFF/CLEAR or MUTE/REMOVE on the handset to temporarily

• silence the ringer. The next call will ring normally.

Temporary tone dialing

If you have pulse (rotary) service, you can change from pulse dialing to touch tone during a call by pressing TONE*. This is useful if you need to send touch tone signals for access to telephone banking or long distance services. After ending your call, your phone will return to pulse dialing mode.

Find handset

This feature allows the telephone base to page all the handsets.

Press FIND HANDSET on the telephone base. All the handsets will ring

1. and the screens display ** PAGING **.

Press FIND HANDSET again on the telephone base to stop paging; or

2. press /FLASH, /SPEAKER or any dial pad keys (0-9, #, *) on the handset.

Telephone settings

• If the ringer on a handset is turned off, it will not ring when you press the FIND HANDSET key.

Basic operation

RINGER MUTE

** PAGING **

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• X represents

the number of the handset being called and Y represents the number of the handset that is calling.

• If the destination handset does not answer the intercom call within 100 seconds, is in the directory, is in the call log, is on a call or out of range, the screen of the originating handset will show

UNABLE TO CALL TRY AGAIN and

return to idle mode.

Basic operation

Intercom

The intercom feature allows conversation between two registered handsets of the same system. Only two handsets can be used at a time.

Press INT to display the menu when the handset is not in use.

The originating handset screen will display INTERCOM TO:

2. Use the dial pad to select the destination handset number.

3. The originating handset screen will display CALLING HANDSET X.

4. The de s t i n a t i o n ha n d se t will ri n g an d its sc r e e n will di s p l a y

5. HANDSET Y IS CALLING.

To answer the intercom call, press /FLASH, /SPEAKER, INT or

6. any dial pad keys (0-9,#,*) on the destination handset.

To end an intercom call, press INT, OFF/CLEAR or place the handset

7. back in the telephone base or charger.

Conference call

You can have a conference call with an external line and two registered handsets.

When one handset is on the line,

Press /FLASH or /SPEAKER on another handset to join the call.

•

-OR-

Press INT to initiate an intercom call.

Follow steps 3 to 5 in the Intercom section above.

After the destination handset has answered, press and hold INT on the

originating handset to let the destination handset join the call.

INTERCOM TO:

CALLING

HANDSET X

HANDSET Y

IS CALLING

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Basic operation

Transfer an external call

You can transfer an external call from one handset to any other handset.

During a call, press INT to put the call on hold at the originating handset.

The screen will display TRANSFER TO: Use the dial pad to enter the number of the destination handset and the

originating handset screen will display CALLING HANDSET X. The destination handset will ring and its screen will display

HANDSET Y IS CALLING. To answer the c all at the destination handset, press /FLASH,

/SPEAKER, INT or any dial pad keys (0-9, #, *) on the destination handset. Now the party at the originating handset can have a conversation with the

party at the destination handset. Both screens display INTERCOM. Press OFF/CLEAR on the originating handset to transfer the call.

Switch between external and intercom call

If you are on an external call and you wish to intercom another handset without disconnecting the external call:

During a call, press INT to put the call on hold at the originating handset.

The screen will display TRANSFER TO: Use the dial pad to enter the number of the destination handset and the

originating handset screen will display CALLING HANDSET X. The destination handset will ring and its screen will display

HANDSET Y IS CALLING. To answer the c all at the destination handset, press /FLASH,

/SPEAKER, INT or any dial pad keys (0-9, #, *) on the destination handset. Now the party at the originating handset can have a conversation with the

party at the destination handset. Both screens display INTERCOM. Press INT repeatedly on the originating handset to alternate between the

6. external call (outside) and intercom call.

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TRANSFER TO:

INTERCOM

OUTSIDE

• If the destination handset does not pick up the intercom call, the originating handset can return to the external call by pressing

/FLASH,

OFF/CLEAR or INT.

• If a call remains on hold for about 100 seconds, or if the destination handset is in the directory, in the call log, or out of range, the screen of the originating handset shows

UNABLE TO CALL TRY AGAIN and

reconnects to the external call automatically.

Basic operation

Chain dialing can

• be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes) from the directory, call log or redial list.

Basic operation

Answer an incoming call during an intercom call

During an intercom call, there will be an alert tone signaling an incoming call.

To answer the incoming call, press /FLASH and the intercom call will end automatically.

To terminate the intercom call without answering the incoming call, press OFF/CLEAR on the

2. handset.

Chain dialing

This feature allows you to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call.

To access a number in the directory:

Press to enter the directory menu.

Scroll by pressing or to nd the desired entry.

Press MENU/SELECT to dial the desired number when it is displayed.

To access a number in the call log:

Press CID to enter the call log menu.

Scroll by pressing or to nd the desired entry.

Press MENU/SELECT to dial the desired number when it is displayed.

To access the last number in the redial list:

Press REDIAL/PAUSE to dial.

•

Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.

•

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Advanced operation

Directory

The directory can store up to 50 entries. Each entry may have up to 32 digits and 16 characters.

The directory can be accessed when the handset is not in use by pressing

1. once or the center NavKey three times.

Press OFF/CLEAR to exit the menu without saving any changes.

The screen will display DIRECTORY EMPTY if there are no records in the directory.

Store a directory entry

Press the center NavKey to display the menu when the handset is not

in use, and then press the center NavKey to enter the director y. Press the up or down NavKey or to select STORE. Press the center

NavKey to select. The screen displays ENTER NUMBER. Use the dial pad to enter

the number. Pres s MUTE/REMOVE to backspace; press and hold REDIAL/PAUSE for at least three seconds to insert a dialing pause. Press the center NavKey to save.

The screen displays ENTER NAME. Use the dial pad (see the Character

chart on page 18) to enter the name. Press MUTE/REMOVE to backspace; press # to insert a space.

Press the center NavKey to conrm. You’ll hear a conrmation tone.

When the directory is full and you attempt to save an entry, LIST FULL

•

will be displayed. An existing entry must be deleted to make room for the new entry.

If you attempt to save a number and name already stored in the director y,

•

ALREADY SAVED will be displayed.

DIRECTORY EMPTY

>DIRECTORY CALL LOG

>STORE REVIEW

ENTER NUMBER

ENTER NAME _

LIST FULL

• Only one handset can review the directory at a time. If a handset attempts to enter the directory while another handset is already in the directory, NOT

AVAILABLE AT THIS TIME will be

displayed.

Advanced operation

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• When entering a name in the

directory, the rst

letter of each word will be capitalized automatically.

• Press the left or right NavKey

or to move the

cursor one space to the left or right.

• Press space.

to enter a

Advanced operation

Character chart

Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes the characters to be displayed in the following order:

Number key

1 1 # 2 A B C 2 a b c 3 D E F 3 d e f 4 G H I 4 g h i 5 J K L 5 j k l 6 M N O 6 m n o 7 P Q R S 7 p q r s 8 T U V 8 t u v 9 W X Y Z 9 w x y z 0 0

# space

Press MUTE/REMOVE to backspace and erase when entering characters.

•

Press and hold MUTE/REMOVE to delete the entire entry.

•

1 2 3 4 5 6 7 8 9

Characters by number of key presses

? ! / ( ) @

, - . &

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Advanced operation

Search the directory

Entries are sorted alphabetically and names beginning with numbers

are presented rst. An alphabetical search can be done after entering

the directory.

Press to enter the directory or press the center NavKey to select

REVIEW when in the director y. Press the up or down NavKey to scroll through the directory.

-OR-

You can also use the dial pad to display the rst name beginning with a

letter associated with that key.

For example, press 5 (JKL) once to nd Jenny, twice to nd Kristen, or three

times to nd Linda. If there is no name entry matching your search, the next

closest matching name entry in alphabetical order will be displayed.

Dial a directory entry

Press to enter the directory, or press the center NavKey to select

REVIEW when in the director y menu. Press the up or down NavKey or to scroll to the desired entr y, or

use the alphabetical search to nd it.

Press /FLASH or /SPEAKER to dial the entr y.

>REVIEW STORE

VTECH 800-595-9511

Advanced operation

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Advanced operation

Edit a directory entry

Press to enter the directory, or press the center NavKey three

1. times.

Press the up or down NavKey or to scroll to the desired entr y, or

use the alphabetical search to nd the number. Press the center NavKey

to select.

The screen displays EDIT NUMBER. Use the dial pad to edit the number.

3. Press MUTE/REMOVE to backspace; press and hold REDIAL/PAUSE to insert a dialing pause. Press the center NavKey to save.

The screen displays EDIT NAME. Use the dial pad (see the Character

chart

on page 18) to edit the name. Press MUTE/REMOVE to backspace;

press # to insert a space. Press the center NavKey to conrm. You’ll hear a conrmation tone.

Delete a directory entry

Press to enter the directory, or press the center NavKey to select

1. REVIEW when in the director y menu.

Use the up or down NavKey or to scroll to the desired entr y or use

the alphabetical search to nd the number.

Press MUTE/REMOVE to remove the entry. You’ll hear a conrmation

3. tone.

EDIT NUMBER

595-9511_

EDIT NAME VTECH_

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Advanced operation

About caller ID

The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re already on a call. These features require services provided by your local telephone company.

Contact your telephone company if:

you have both caller ID and call waiting, but as separate services (you may need combined service),

• you have only caller ID service, or only call waiting service, or

• you do not subscribe to any caller ID or call waiting ser vices but wish to try these services.

•

You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas.

The caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Call log

If you subscribe to caller ID service, information about each caller will be displayed after the rst

ring or second ring.

The call log can store up to 50 entries.

• You can review, redial, and copy the entry into the directory.

• Entries are displayed in reverse chronological order, i.e. from the most recent entry to the earliest entry.

• When the call log is full, the oldest entry is deleted to make room for new incoming call information.

•

XX MISSED CALL(S) and

•

and un-reviewed calls). When all the missed calls in the call log have been reviewed, the missed calls indicator will no longer display.

CALL LOG EMPTY will be displayed if there is no record in the call log.

•

The call log can be accessed by pressing CID, or by pressing the center NavKey , then CALL LOG then the center NavKey again. The name (if available) and telephone number of the caller will be shown.

NEW

will be displayed if there are new call log entries (including missed

• Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers.

• The time on all handsets is automatically set and updated with incoming caller ID information if you subscribe to this service.

Advanced operation

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Advanced operation

Missed calls indicator

When there are unreviewed calls in the call log, the handset screen will display XX MISSED CALL(S) and

When all the missed calls have been reviewed, the missed calls indicator will no longer display.

If you do not want to review the missed calls one by one, press and hold OFF/CLEAR to erase the missed calls indicator. All the entries will be considered old and kept in the call log.

Review the call log

When in the call log, use the up or down NavKey or to scroll through

• the call log on the handset. The name (if available), telephone number, date and time of all incoming

• calls are displayed on the screen. There will be an error tone when the list reaches the beginning or the

• end of the call log.

NEW

HANDSET X

XX MISSED CALLS

VTECH

595-9511

NEW

3:45

>CALL LOG RINGER VOLUME

595-9511

3:45

VTECH

1/02

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Advanced operation

Make CID entries ready to dial

Although the call log entries received are 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log.

While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number. See an example at right.

Dial a call log entry

When in the call log, use the up or down NavKey or to scroll to

1. the desired entry.

Press /FLASH or /SPEAKER to dial the entr y.

Save an entry to the directory

When in the call log, press the up or down NavKey or to scroll to

1. the desired entry.

Press the center NavKey to save the entry.

2. If the entry has a name and a number, the screen displays SAVED.

3. If the entry was previously saved, the screen will display ALREADY SAVED.

4. If the entry only has a name or a number, EDIT NAME or EDIT NUMBER

5. will be displayed. Use the dial pad to enter the name or number and then press the center NavKey to save the entry. You’ll hear a conrmation tone.

If there is no call er ID inform ation, the scre en wi ll di spl ay UNABLE

6. TO SAVE.

800-595-9511

1-800-595-9511

1-595-9511

595-9511

SAVED

UNABLE TO SAVE

• Saving or deleting a number on one handset will automatically update all other handsets. Only one handset

• can review the directory or call log at a time. If one handset is viewing the call log and another handset attempts to review it, the screen will display NOT

AVAILABLE AT THIS TIME.

Advanced operation

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Advanced operation

Delete one or all entries

While in the call log, press the up or down NavKey or to scroll to

1. the desired entry.

Press MUTE/REMOVE to delete an entry.

2. Press and hold MUTE/REMOVE to delete all entries, the screen will

3. display DELETE ALL CALLS? Press the center NavKey and you’ll

hear a conrmation tone. If you do not want to conrm the deletion, press OFF/CLEAR to return

4. to the previous menu.

Call log display screen messages

Display: Means:

PRIVATE NAME

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

LONG DISTANCE

The other party is blocking the name information.

The other party is blocking the telephone number information.

The other party is blocking the name and number information.

This caller’s name is unavailable.

This caller’s number is unavailable.

No information is available about this caller.

This is a long distance call.

DELETE ALL

CALLS?

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Advanced operation

Redial list

The telephone stores the ve most recently dialed numbers on the redial list.

Once there are already ve entries on the redial list, the earliest entry will

• be deleted to make room for the latest entry.

Entries are displayed in reverse chronological order, i.e. from the latest

• entry to the earliest entry.

The redial list can be accessed by pressing REDIAL/PAUSE when the handset is not in use.

Dial from redial

Press REDIAL then press the up or down NavKey or to scroll to

the desired number. Press /FLASH or /SPEAKER to dial the number.

To change the number before dialing, press the center NavKey to

select the number, and use the dial pad to change the number. Press MUTE/REMOVE to backspace; press and hold REDIAL/PAUSE

to insert a dialing pause. Press /FLASH or /SPEAKER to dial the number.

Delete a redial entry

Press REDIAL/PAUSE.

Press the up or down NavKey or to scroll to the desired number, or

press REDIAL/PAUSE repeatedly to scroll to the desired number. Press MUTE/REMOVE to delete the selected entry and you’ll hear a

conrmation tone.

Advanced operation

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Answering system operation

Answering system and voicemail

Your telephone has both a digital answering system and voicemail indication. Voicemail is offered by your telephone service provider (fees may apply). Your telephone’s answering system and voicemail indication are independent features, and each alerts you to new messages differently. For more information on the voicemail indicators, see page 9. To listen to your voicemail, you typically dial an access number provided by your telephone company, followed by a security code or PIN. To listen to messages recorded on your digital answering system, press /PLAY/STOP button on the telephone base.

If you subscribe to caller ID/call waiting service through your telephone service provider, you can use your telephone answering system and voicemail together. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, set your voicemail to answer calls after six rings and set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings; in this case allow six seconds per ring when determining the appropriate setting. By doing this, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Message capacity

The answering system can record up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 15 minutes. Messages will remain available for replay until they are deleted.

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Answering system operation

Answering system setup Activate the answering system

The answering system must be turned on to answer and record messages. Press ANS ON/OFF to turn the answering system on or off. When you press ANS ON/OFF to turn the answering system on, it will announce “Calls will be answered,” and the ANS ON/OFF light will be on. When you press ANS ON/OFF to turn the answering system off, it will announce “Calls will not be answered,” and the ANS ON/OFF light will be off.

Set the clock

Before playing each message, the answering system announces the day and time of the message received. Before using the answering system, set the day, time and year, so that messages are dated correctly. If the clock is not set before new messages are recorded, the system will announce “Time and day not set.” before each message is played to remind you to set the clock.

Press CLOCK and the system will announce the current clock setting.

The system will then announce Press CLOCK again and the system will announce the year.

Press /SKIP or /REPEAT until the system announces the correct year,

then press CLOCK. The system will announce the hour. Press /SKIP or /REPEAT until the system announces the correct hour,

then press CLOCK. The system will announce the minute. Press /SKIP or /REPEAT until the system announces the correct

minute, then press CLOCK. The system will announce the day. Press /SKIP or /REPEAT until the system announces the correct day,

then press CLOCK. After a conrmation tone, the system will announce the new clock setting and exit the programming mode.

“To set the CLOCK, press CLOCK.”

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• Press and hold

/SKIP to increase

or /REPEAT to decrease the minute or year by increments of 10.

• Incoming caller ID data will set the time and date (not the year). You’ll need to set the year so the day of the week can be determined from caller ID data. The time will only be set automatically if you subscribe to caller ID service from your local telephone company.

Advanced operation

• Setting the number of rings to toll saver can save on long distance charges if you call to check your messages from a remote location because the answering system will answer the incoming call after two rings only when there are new messages.

Answering system operation

Answering system setup

The answering system uses voice prompts to guide you through the steps to setup the answering system. Press /PLAY/STOP anytime to save and exit the SET UP menu.

Set number of rings

This feature allows you to select the number of rings before the answering system answers. You can choose from two, four or six rings or toll saver. With toll saver selected, the answering system answers after two rings when there is a new message and after four rings when there are no new messages. To set the number of rings:

Press SET UP when the telephone is not in use and the system announces

1. the current number of rings setting.

Press /SKIP or /REPEAT until the system announces the desired

2. setting, then press SET UP to save the setting and go to the next setting, or press /PLAY/STOP to save and exit set up mode.

If you subscribe to caller ID/call waiting and voicemail service through your telephone service provider, you can use your telephone answering system and voicemail together. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, set your voicemail to answer calls after six rings and set your answering system to answer after four rings. By doing this, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

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Answering system operation

Set telephone base ringer

This feature allows you to select the telephone base ringer volume levels. You can choose from HI (high), OF (off) or LO (low).

To change the setting:

Press SET UP in idle mode until the system announces the telephone base ringer setting.

Press /SKIP or /REPEAT until the system announces the desired telephone base ringer volume

level, then press SET UP to save the setting and go to the next setting or press /PLAY/STOP to save and exit set up mode.

Set remote access code

A two-digit security code is required to access the answering system remotely from any touch tone telephone. The code preset at the factory is 19. You can set the code from 10 to 99.

To set the remote access code:

Press SET UP when in idle mode until the system announces the remote access code setting.

Press /SKIP or /REPEAT to change the remote access code by one, or press and hold /SKIP

or /REPEAT to change it by increments of ten.

next setting, or press /PLAY/STOP to save and exit set up mode.

Set message alert tone

This feature programs the system to beep every 10 seconds to alert you of new messages. The beeping will stop when all new messages have been reviewed.

To set the message alert tone:

Press SET UP when in idle mode until the system announces the message alert tone setting.

Press /SKIP or /REPEAT to alternate between on or off, then press SET UP to save the setting,

and go to the next setting or press /PLAY/STOP to save and exit set up mode.

Press SET UP to save the setting and go to the

• The answering system must be turned on for the message alert tone to function.

Advanced operation

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• Your announcement can be up to 90 seconds in length.

If you receive calls

• when the memory is full, the telephone will ring 10 times, then answer and announce “Memory

is full, enter the remote access code.”

Announcements

• shorter than two seconds will not be recorded.

Answering system operation

Outgoing announcement

The outgoing announcement is the greeting callers hear when calls are answered by the answering system.

The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. While in the ANNC menu, press ANNC again to exit at anytime.

Play your announcement

Press ANNC while in id le mo d e and the sys tem will anno unce

“Announcement, press PLAY or press RECORD.”

Press /PLAY/STOP to play, and press /PLAY/STOP again to stop

2. the playback.

Record your own announcement

Press ANNC when the phone is not in use and the system will announce

“Announcement, press PLAY or press RECORD.”

Press RECORD and the system announces “Record after the tone. Press

STOP when you are done.”

After the tone, speak towards the microphone at the bottom front of the

3. telephone base from about nine inches away.

Press /PLAY/STOP when nished.

4. The answering system will automatically playback the newly recorded

announcement and there will be a conrmation tone. Press /PLAY/ STOP to stop the playback at anytime.

Press /PLAY/STOP again to r eplay the rec orded announcement .

6. Press RECORD to record again (follow steps 2 to 4) if you do not like the announcement just recorded. Press ANNC to exit and return to idle mode.

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Answering system operation

Delete your announcement

Press ANNC when the phone is not in use and the system will announce

“Announcement, press PLAY or press RECORD.”

Press DELETE and the system will announce “Announcement deleted.”

Message playback

Press /PLAY/STOP to listen to messages.

1. Press

If you have new messages waiting, you will hear only the new message

(oldest rst). If there are no new messages, the system will play back all messages (oldest rst).

When playback begins, the total number of messages is announced, followed

by the day and time of the rst message to be played.

New message indication

The message display counter will ash when there are new answering

system messages. If the new message alert tone is turned on, the telephone base will beep

every ten seconds when there are unreviewed messages.

Options during playback

Press VOL+/VOL- to adjust the speaker volume.

• Press /SKIP to skip to the next message.

• Press /REPEAT to repeat the message currently playing. Press twice

• to listen to the previous message.

Press DELETE to delete the current message. The system will advance

• to the next message.

/PLAY/STOP again to stop playback.

• When your announcement is deleted, calls will be answered with the preset announcement.

• If the system has less than

ve minutes of

recording time left, the remaining time will be announced.

• If

F is ashing in the

message window, the memor y is full. You will have to delete some messages before new ones can be recorded.

Advanced operation

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• Only old messages can be deleted. Messages can only be deleted after they are played.

• Memos shorter than one second will not be recorded.

•

“Memory is full.” will be announced if you press RECORD when the memory is full.

• Each memo can be up to four minutes in length.

Answering system operation

Delete all messages

Press and hold DELETE when the phone is not in use to delete all old messages. The system will announce “All old messages deleted.”

Record and play memos

Memos are your own recorded messages used as reminders for yourself or other household members using the same answering system. They are saved, played back and deleted the same way as incoming messages.

Record a memo

Press RECORD when the phone is not in use. The system announces

“Record after the tone. Press STOP when you are done.”

After the tone, speak towards the microphone at the bottom front of the

2. telephone base from about nine inches away.

Press /PLAY/STOP when you nish recording.

Memo playback

Press /PLAY/STOP while in idle mode. See Options during playback on page 31 for other options.

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Answering system operation

Remote access

A two-digit security code is required to access the system remotely from any touch tone telephone. The factory preset code is 19; see page 29 to change it.

Dial your telephone number from any touch tone telephone.

1. When the system answers and announces the greeting, enter the two-digit security code.

2. After hearing a double beep, enter one of the remote commands in the following table.

3. Hang up or press 8 to end the call.

Remote access commands:

Hang up Saves all messages.

1 To play all messages.

2 To play new messages only.

33 To delete all old messages while no message is currently playing.

*5 To play the help menu.

5 Stop.

*7 To record the outgoing announcement.

8 To hang up the call.

0 To turn the answering system on or off.

Commands during playback mode:

3 To delete the message currently playing and announces "Message deleted."

4 To repeat the message that is playing.

44 To play the previous message.

6 To skip to the next message.

• If no key is pressed after entering remote access, any new messages will be played automatically.

• Once the new messages have been played, the system will announce the help menu options. If no key is pressed within 20 seconds, the remote access call is automatically disconnected.

• When the answering system is turned off, the telephone will answer af ter 10 rings, and announce “ Please

enter your remote access code .”

Advanced operation

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Answering system operation

Message window displays

The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter.

0 No messages. 1-98 Total number of old message(s) recorded. 0-98 (ashing) Total number of new and old message(s) recorded. The telephone base

may have lost and regained power.

99 & F (alternating) Memory is full with total number of messages recorded. 1-99 (counting) Elapsed time while recording memo or announcement (up to 90 seconds). 99 (ashing) Recording time exceeds 99 seconds. 1-99 (ashing) Current message number during new message playback. 1-99 Current message number during old message playback. 1-8 Current volume level while adjusting. 10-99 Current remote access code while setting. ON (or) OF Current answering system status (on or off). 02, 04, 06, tS Current number of rings while setting.

-- Sy s tem is answ erin g a call , or be ing se t the time an d dat e, or being

accessed remotely.

-- (ashing) System is being programmed or initialized.

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Handset display screen messages

ALREADY SAVED

CALL LOG EMPTY

CALLING HANDSET X

CONNECTING...

CHARGING

DIRECTORY EMPTY

ENDED

HANDSET Y IS CALLING

INTERCOM

INCOMING CALL

INTERCOM ENDED

LINE IN USE

LIST FULL

LOW BATTERY

MICROPHONE ON

NEW VOICE MAIL

NO LINE

The telephone number you have entered is already stored in the directory.

There are no call log entries.

Calling another handset.

The cordless handset is searching for the telephone base.

A handset with low battery has been placed in the telephone base or charger to recharge.

There are no directory entries.

You have just ended a call.

Another system handset is calling.

The handset is on an intercom call.

There is an incoming call.

The handset is terminating an intercom call.

A handset or another telephone on the same line is in use.

The directory is full.

The battery needs to be recharged. MUTE has been turned off and the person on the other end can hear you.

There are new voicemail message(s) from the local telephone company.

There is no telephone line connected.

Appendix

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Handset display screen messages

NO SIGNAL, CALL ENDED

NOT AVAILABLE AT THIS TIME

OUTSIDE

**PAGING**

PHONE

PLACE IN CHARGER

RINGER MUTE

SAVED

SPEAKER

UNABLE TO CALL TRY AGAIN

UNABLE TO SAVE

WARNING CHECK BATTERY!

XX MISSED CALLS

Communication between handset and telephone base is lost during a call.

One handset is already viewing the call log or directory and another handset attempts to review it.

Connected to the external call during call transfer.

The cordless handset locator has been activated.

The handset is in use.

The battery is very low. The handset should be placed in the telephone base or charger.

The ringer is muted temporarily during incoming call.

Your operation has been saved.

The handset speakerphone is in use.

You have attempted to make an intercom call, but the handset you are calling is out of range or on an external call.

You are attempting to save caller ID entry with no name or number.

The battery is not installed or not installed properly in the handset.

-OR -

The battery needs to be replaced.

-OR -

An incorrect battery has been installed by mistake. Use only the supplied VTech battery or equivalent.

There are un-reviewed calls in your call log.

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Handset and telephone base indicators

Handset lights

On when the handset speakerphone is in use.•

Telephone base lights

IN USE Flashes when there is an incoming call or another telephone on the same line is in use.

VOICEMAIL CHARGE On when the handset is in the telephone base or charger and is charging.• ANS ON/OFF On when the answering system is on.•

Handset icons

MUTE Microphone is muted.•

NEW New call log entries.•

NEW VOICE MAIL

SPEAKER

Battery indicator

• On when the handset is in use.

•

Flashes when you have new voicemail. Voicemail is offered by your telephone service provider.

•

Ringer off.•

New voicemail received from the local telephone company.•

In speakerphone mode.•

Cycles (low, medium, and full) when handset battery is charging.

• Flashes when the battery is low and needs charging.

• Displays solid when the battery is fully charged.

•

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Appendix

Battery

After the battery is fully charged, you can expect the following performance:

Operation Operating time

While in handset use (talking*) 8 hours

While in speakerphone mode (talking*) 3 hours

While not in use (standby*) 96 hours

* Operating time s are appr oximate. Your re sults may vary. ** Handset is off the tele phone base but no t in use.

The battery needs charging when:

A new battery is installed in the handset.

• The telephone beeps when taken off the telephone base.

•

Battery indicator on the handset screen is ashing.

•

CAUTION:

To reduce the risk of re, read and follow these instructions:

Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or

• call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Do not dispose of the battery(ies) in a re. They may explode. Check with local waste management codes for special

• disposal instructions.

Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or

• skin. The electrolyte may be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets,

• and keys. The battery and/or conductor may overheat and cause burns.

Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and

•

limitations specied in this manual.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.

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Important safety instructions

When usi ng your tel ephon e equipment, ba sic safety prec autions shoul d always be f ollowed to reduc e the risk of re, electri c shock and injur y, inclu ding th e following:

Read and un derst and all i nstru ction s.

1. Follow all warnings and ins tructions ma rked on th e produ ct.

2. Unplug t his product from the wal l outlet b efore cl eaning . Do not use liquid o r aeroso l clean ers. Use a d amp cloth for cl eaning.

3. Do not use t his product near water (for exa mple, ne ar a bathtu b, kitch en sink , or swimming pool).

4. Do not place this produc t on an unstable table, shelf, stan d or other u nstab le surf aces.

5. Slots and openings in the back or bot tom of the te lepho ne bas e and h andset are pr ovided for ve ntilati on. To protect them fro m overh eating, these openings

6. must not be blo cked by placin g the produc t on a soft surface such a s a bed, sofa or rug. T his pro duct should never be place d near o r over a radiator or heat register. This prod uct should not b e place d in any area w here pro per ventilation is not prov ided. This product should be o perate d onl y from th e ty pe of powe r sou rce indic ated on th e mar king label. If you are no t sure of the type of power supply in your

7. home, consult you r dealer or local power com pany. Do not allow anyth ing to res t on the power cord. Do not ins tall this produ ct wher e the cor d may be walke d on.

8. Never push objec ts of any ki nd into th is prod uct thr ough th e slots in the base or hands et as they m ay touch d angerous volt age points or create a shor t circuit

that cou ld resul t in a risk of re or ele ctric s hock. Never spi ll liqui d of any kin d on the pr oduct.

To reduce the risk of e lectr ic s hock, do not d isass emble this prod uct, but take i t to an au thorized servic e fac ility. Opening or removing parts of the b ase o r

10.

handse t other than sp ecie d acce ss doors may ex pose yo u to dan gerous voltag es or ot her risks. Inc orrec t reas sembling can cause electric shock when the

product is subsequen tly use d.

Do not overload wall o utlets and exte nsion c ords as t his can result in t he risk of re or ele ctric s hock.

11. Unplug t his product from the wal l outlet a nd refer servicing to an au thorized ser vice fa cilit y under t he following co nditions:

12.

When the p ower supply cor d or plug is d amaged or frayed.

If liqui d has been spille d onto the p roduc t.

If the pro duct ha s been exp osed to r ain or water.

If the pro duct do es not operate nor mally by fo llowing the ope rating instructions. Adjust only tho se controls that are covere d by the ope ration i nstru ction s,

as imp roper adjus tment of ot her c ontrol s may result in d amage and o ften requir es ex tensive work by an autho rized technician to re store the produc t to normal o perati on. If the pro duct ha s been dr opped a nd the ba se and/or handset has bee n damage d.

If the pro duct exhibits a d istin ct chan ge in per forma nce.

F. Avoid usin g a telephone (othe r than cordless) during an e lectr ical storm. There is a remote risk of electric sho ck from lightni ng.

13. Do not use t he telep hone to report a gas leak i n the vic inity of the lea k.

14. Only put t he hand set of your telepho ne next to your ear wh en it is in no rmal ta lk mode.

15.

The power adapter s are inten ded to be c orrec tly ori ented in a ve rtic al or oo r mount positio n. The pro ngs are not desig ned to hold the plu g in plac e if it is

16.

plugged into a c eiling or an under-the-t able/c abinet outlet .

SAVE THESE INSTRUCTIONS

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Appendix

Troubleshooting

If you have difculty operating your telephone, please try the suggestions below. For Customer Service, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Problem Suggestion

My telephone does not work at all.

LOW BATTERY is displayed on screen.

Make sure the battery is installed and charged correctly (pages 3 and 38). For optimum daily

• performance, return the cordless handset to the telephone base or charger after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

•

Make sure the telephone line cord is plugged rmly into the telephone base and the telephone

• wall jack.

Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,

• then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.

Charge the battery in the cordless handset for at least 16 hours.

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

• a new battery.

Disconnect the telephone base from the telephone wall jack and plug in a working telephone.

• If the other telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.

Place the handset in the telephone base or charger for recharging.

• Remove and re-install the battery and use it normally until fully discharged, then recharge the

• handset on the telephone base or charger for 16 hours.

If the above measures do not correct the problem, the batter y may need to be replaced.

•

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Troubleshooting

Problem Suggestion

The battery does not charge in the handset or the handset battery does not accept charge.

The CHARGE light is off.

Make sure the handset is placed in the telephone base or charger correctly. The CHARGE

• light on the telephone base or charger should be on.

Remove and reinstall the battery, then charge for 16 hours.

• If the cordless handset is in the charger or in the telephone base but the CHARGE light is not

• on, refer to The CHARGE light is off in this section.

It may be necessary to purchase a new battery. Please refer to the Battery section (page 38)

• of this user’s manual.

The telephone might be malfunctioning. Please refer to the Warranty section (page 50) of this

• user’s manual for further instruction.

Clean the charging contacts on the cordless handset(s) and telephone base each month using

• a pencil eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line cords are plugged in correctly and securely.

• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

• minute for the cordless handset and telephone base to reset.

The telephone might be malfunctioning. Please refer to the Warranty section (page 50) of this

• user’s manual for further instruction.

There is no dial tone. First, try all the above suggestions.

• Move the cordless handset closer to the telephone base. It might be out of range.

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Disconnect the telephone base from the telephone wall jack and connect a different telephone.

• If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company.

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Appendix

Troubleshooting

Problem Suggestion

The telephone does not ring when there is an incoming call.

Make sure the ringer is on (page 9 for handset and page 29 for telephone base).

• Make sure the telephone line cord and power adapter are plugged in properly (page 2).

• The cordless handset may be too far from the telephone base. M ove it closer to the

• telephone base.

There may be too many extension phones on the telephone line to allow all of them to ring

• simultaneously. Try unplugging some of them.

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact the local telephone company (charges may apply).

Other electronic products can cause interference to your cordless telephone. Try installing your

• telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

Test a working telephone at the telephone wall jack. If another telephone has the same problem,

• the problem is in the telephone wall jack. Contact your local telephone company (charges may apply).

The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Re-install the battery and place the cordless handset in the telephone base.

• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute

• for this to take place.

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Troubleshooting

Problem Suggestion

I cannot dial out. First, try all the above suggestions.

My cordless handset beeps and is not performing normally.

• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second

• or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.

Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service in

• your area. Refer to the Dial type section of this user’s manual (page 11) to set the dial mode.

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact your local telephone company (charges may apply).

Eliminate any background noise. Noise from a television, radio, or other appliances may cause

•

the telephone not to dial out properly. If you cannot eliminate the background noise, rst try

muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

Make sure the power cord is securely plugged into the telephone base. Plug the telephone

• base into a different working electrical outlet not controlled by a wall switch.

Move the cordless handset closer to the telephone base. It may be out of range.

• Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds

• and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

Other electronic products can cause interference to your cordless telephone. Try installing

• your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

Appendix

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Troubleshooting

Problem Suggestion

There is interference during a telephone conversation.

My calls fade out when I am using the cordless handset.

The handset may be out of range. Move it closer to the telephone base.

•

Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone

• wall jack that has a telephone connected to it (page 4). Contact your DSL service provider for

lter information.

Appliances or other cordless telephones plugged into the same circuit as the telephone base

• can cause interference. Try moving the appliance or telephone base to another outlet.

Other electronic products can cause interference to your cordless telephone. Try installing your

Microwave ovens operate on the same frequency as your telephone. It is normal to experience

• static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven.

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or

• modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.

The location of your telephone base can impact the performance of your cordless phone. For

•

better reception, install the telephone base in a centralized location within your home or ofce,

away from walls or other obstructions. In many environments, elevating the telephone base will improve overall performance.

Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.

• If calls are still not clear, the problem is probably in the wiring or local service. Contact your local ser vice company (charges may apply).

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact the local telephone company (charges may apply).

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Troubleshooting

Problem Suggestion

I hear other calls when using the telephone.

I hear noise on the cordless handset, and none of the keys or buttons works.

My caller ID features are not working properly.

The system does not receive caller ID or the system does not display caller ID during call waiting.

Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If

• you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.

Make sure the telephone line cord is plugged in securely.•

Caller ID is a subscription service. You must subscribe to this service from your local telephone

• company for this feature to work on your telephone.

The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible

• with the caller ID service.

If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone

•

base and the telephone line jack. Contact your DSL service provider for lter information.

Make sure you subscribe to caller ID with call waiting features provided by the local telephone

• company.

The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible

• with caller ID service.

If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone

•

base and the telephone line jack. Contact your DSL service provider for lter information.

Appendix

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Troubleshooting

Problem Suggestion

Caller ID entries do not match the numbers I need to dial.

CONNECTING... is shown in the handset display window. Why don’t I get a dial tone when I try to use this telephone?

Although the call log entries you receive are 10 digits, (the area code plus the 7-digit number,)

• in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log.

While reviewing the call log, press # repeatedly to display these dialing options for local and

• long distance numbers before dialing or saving the telephone number.

The handset may be out of range. Move it closer to the telephone base.

• Make sure the power cord is securely plugged into the telephone base. Use a working electrical

• outlet that is not controlled by a wall switch.

Reset your telephone by unplugging the power adapter from the telephone base. Disconnect

• the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and re-install the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.

Other electronic products may prevent your handset and telephone base from communicating

• with each other. Try installing your telephone base as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

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Troubleshooting

Problem Suggestion

The answering system does not answer after the correct number of rings.

The outgoing announcement is not clear.

The messages on the system are very

difcult to hear.

The answering system does not record messages.

The messages on the answering system are incomplete.

Make sure the answering system is on. When the answering system is on, the red light on the

•

ANSWER ON/OFF key should be lit. If toll saver is activated, the number of rings changes to two when there are new messages

• waiting (page 28).

If the memor y is full or if the answering system is off, the system will answer after ten rings.

• In some cases, the answering system will be affected by the ringing system used by the local

• telephone company.

When recording the announcement, make sure you speak in a normal tone of voice about nine

• inches from the telephone base.

Make sure there is no background noise (television, music, trafc, etc.) when recording.

•

Press VOL+/VOL- on the telephone base to increase the speaker volume.•

Make sure the answering system is on.

• If the answering machine memory is full, it will not record new messages until some old

• messages are deleted.

If a caller leaves a very long message, part of it may be lost when the system disconnects the

• call after 90 seconds.

If the memory on the system becomes full during a message, the system stops recording and

• disconnects the call.

If the caller’s voice is very soft, the system may stop recording and disconnect the call.

•

Appendix

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Troubleshooting

Problem Suggestion

The answering system does not respond to remote commands.

Common cure for electronic equipment.

Make sure your remote access code is correct (page 29).

• Make sure you are calling from a touch-tone telephone. When dialing a number, there should

• be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code when your announcement is

• playing. Wait until the announcement is over before entering the code.

There may be interference on the telephone line you are using. Press the dial pad keys rmly

• when dialing.

If the telephone is not responding normally, try putting the cordless handset in the telephone

• base or the charger. If it does not seem to respond, try the following (in the order listed):

Disconnect the power to the telephone base.

• Disconnect the battery on the cordless handset.

• Wait a few minutes before connecting power to the telephone base.

• Re-install the battery and place the cordless handset in the telephone base or charger.

• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up

• to one minute for this to take place.

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Operating range

This cord less tele phone ope rates with the maximum power allowed by the Federal Communicati ons Commission (FCC). Even so, this handset and tele phone base can

commun icate over only a certain d istan ce - which can var y with t he locations of t he telephone ba se and handset, t he weather, and the layo ut of your ho me or ofce.

When the h andset is out of ra nge, the h andset w ill dis play CON NECTING.... NOT AVAILABLE AT THIS TIME wi ll be dis played if access i s denie d.

If there is a ca ll whil e the ha ndset is out of range, it migh t not ri ng, or i f it does ring , the c all mig ht not c onnec t well w hen you p ress /FLASH. M ove clo ser to the tele phone base, then press /FLASH to ans wer the ca ll. If the han dset move s out of ran ge duri ng a telep hone co nversation, there might be inter ference. To improve rece ption, move clos er to the te lephone base.

Maintenance

Taking care of your telephone

Your cordless telep hone co ntains sophis ticated electronic p arts, so it must b e treated with car e.

Avoid rough treatment

Place the handset down gently. Save the o riginal packi ng mater ials to pr otect your telephone if you ever need to s hip it.

Avoid water

Your telep hone can be damaged i f it gets wet. Do not u se th e handset o utdoor in the ra in, or handle it with wet han ds. D o not install th e tele phone base near a sink, bat htub or shower.

Electrical storms

Electr ical storms can sometimes cause power surges harmful to el ectr onic equipment. For your own safet y, take caution when using elec tric al appliances during storms.

Cleaning your telephone

Your telephon e has a durab le plast ic casing that should retai n its luster for many years . Clean it onl y with a sof t cloth sl ightly dampen ed with water or a mild soap. Do not use excess water or clean ing sol vents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

Appendix

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About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the tele phone base and

•

the cordless handset by radio waves, so there is a pos sibili ty that the cordless telephone conversations could be intercepted by radio receiving equipment within range of t he cord less handset. For this reason, you s hould not think of cordless tele phone c onversations as being as p rivate as t hose on c orded telephones.

Electrical power: The teleph one base of this cordl ess telephone must be conne cted to a working elec tric al outlet. The ele ctric al outlet should not be controlled

•

by a wall swit ch. Call s cannot be made fr om the co rdles s hands et if the telephone base is u nplugged or swi tched off, or if th e elect rical p ower is interrupted.

Potential T V interference: Some cordles s telephones operate at frequencies that may c ause inter ferenc e to televis ions and VCR s. To mini mize or prevent

•

such inter ferenc e, do not place the telephone base of the cordless tele phone near or on top of a TV or VCR. If interference is experienced, moving the cord less telephone far ther away fr om the T V or VCR will of ten reduce or eliminate the inter feren ce.

Rechargeable batteries: T his pr oduct cont ains ei ther n ickel-cadm ium or nickel -meta l hydri de rec harge able batteri es. Exercise care i n hand ling batteri es in

•

order not to create a short circuit with conducting materia l such as rings, bracel ets, and keys. The battery or conductor may overheat and cause harm. Observe proper p olarity bet ween the b atter y and the batter y charger.

Nickel -metal hydride rechargeable batteries: Dis pose of these batteries in a safe manner. Do not burn or puncture. Like other batteri es of this type, if burned

•

or punct ured, th ey could releas e caustic materi al whic h could c ause injury.

Warranty

What does this limited warranty cover?

The manufacturer of this V Tech Prod uct warrants to the hold er of a valid proof of purc hase ( “Consumer ” or “ you”) that t he Prod uct a nd all acces sorie s provided in t he sales package (“Product ”) are free from defects in materi al and workmanshi p, pu rsuant to the foll owing terms and conditions , w hen installed and used normal ly and in accordanc e with t he Prod uct op erating instr uctio ns. Thi s limit ed warranty ex tends only to t he Consumer fo r Produ cts pur chased and used in the United States of Am erica and Canad a.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warrant y period, VTech’s authorized serv ice representative will repair or replace at VTech’s option , witho ut char ge, a Materially Defective Produc t. If we repa ir the Product, we may use new or refur bishe d replac ement parts. If we choose to replace the Product, we may replace it with a new or refurbished Produ ct of the s ame or simi lar design. We w ill retain t he de fective par ts, m odule s, or equipment. Repair or re place ment o f the Produ ct, at VTech’s option, is your exclusive remedy. VTech w ill return repaired or rep lacem ent Prod ucts to you in work ing conditio n. You should expect t he repair or repl acement to take appr oximate ly 30 days .

How long is the limited warranty period?

The limite d warrant y period for the Product exte nds for ONE (1) YEAR from the date of purchase. If VTech repairs or rep laces a Materially Defe ctive Prod uct unde r the terms of this limited warranty, this limited warranty also applies to the repaired or replaceme nt Product for a period of either (a) 90 days from the date th e repaired or replacement Produc t is ship ped to you or (b) the time remaining on the or igina l one-ye ar warran ty, whichever is longer.

What is not covered by this limited warranty?

This lim ited warr anty d oes not cover:

1. A prod uct th at has be en subj ected to misus e, acci dent, s hippi ng or other physi cal da mage, im prope r insta llatio n, abnormal op eratio n or handling, neglect,

inundation, re, water or oth er liqui d intrusion; or

2. A product that h as been d amaged d ue to repair, alterati on or mod icat ion by anyo ne other t han an aut horize d serv ice represent ative of V Tech; or

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Warranty

3. A product to the extent that the problem experien ced is c aused by signal co nditi ons, net work re liabil ity, or cab le or ante nna syste ms; or

4. A product to the extent that the problem is c aused by use with n on-VTech ac cess ories; or

5. A product who se warranty/qua lity stickers, produ ct seri al numb er plates o r elect ronic s erial nu mbers h ave been re moved, al tered or rendere d illegible; or

6. A pr oduct pur chase d, used, serv iced, or shipped for repair from outs ide the United States of Amer ica or C anada, or used for commerc ial or in stitutional purposes (inc luding but not limited to Product s used for rental p urpos es); or

7. A product returned without valid proo f of purchase (see item 2 below); or

8. Charg es for ins tallat ion or set u p, adjust ment of customer contro ls, and install ation or r epair of sy stems ou tside t he unit.

How do you get warranty service?

To obtain warranty ser vice in the United States of America , please call 1 (800) 595- 9511. In Canad a, please call 1 (800) 267-7377. NOTE: Before calling for serv ice, please r eview the user’s manual - a che ck of the Produc t contr ols and fe atures may s ave you a ser vice c all.

Except as prov ided by appli cable law, you assu me the risk of loss or damag e during tran sit and transport ation and are resp onsib le for deliver y or handlin g charges incurr ed in the transpor t of the Product(s) to the service locati on. VTech will return repaired or replaced Produ ct under this limite d warranty. Transpor tation , delivery or handl ing charges are prepaid. VTech assumes no risk for damage o r loss of the Prod uct in t ransit. If the Pr oduct failure is not covered by this limited warra nty, or proof of pur chase does not meet the terms of thi s limited warrant y, VTech will notif y you and wil l request that you authorize the cost of repair prior to any fur ther repair ac tivit y. You must pay for th e cost of repair and return shippin g costs for the repair of Pro ducts t hat are not covered by t his limited warr anty.

What must you return with the Product to get warranty service?

Return the entire o riginal packa ge and co ntents includ ing the Product t o the VTech service location along with a d escription of the malf uncti on or dif cul ty; and

2. Inclu de a “valid proo f of purchase” (sal es rece ipt) identify ing the Pr oduct purcha sed (Product mo del) and the date of p urcha se or rec eipt; and

3. Provid e your name, compl ete and co rrect m ailing address, and telephone n umber.

Other Limitations

This warrant y is the c omplete and exclu sive ag reement bet ween you and VTech. It su perse des a ll other wr itten or oral communi cations rel ated to this Produ ct. VTech prov ides no other warranties for this Produ ct. Th e warranty excl usivel y describes a ll of VTech’s r esponsibili ties re garding the Product . There are no oth er

express w arranties. No on e is authorized to m ake modi cations to thi s limite d warrant y and you s hould n ot rely on a ny such modic ation. State/ Provinc ial Law R ights: This warranty gi ves you spe cic l egal ri ghts, an d you may als o have other rights , which vary fro m state to st ate or prov ince to p rovinc e. Limitations: Impl ied warran ties, including those of tness for a particular pur pose and merc hanta bilit y (an unwritten warr anty that the Product is t for ordinary use)

are lim ited t o one year fr om th e date of pur chase. Some states/provinces do no t allow limi tation s on how long an implied warr anty lasts , so t he ab ove lim itatio n may not app ly to you. In no event shall VTech be liabl e for any indire ct, special, i ncidental, consequen tial, or similar damag es (i nclud ing, but not limited to l ost

prots o r revenue, i nabili ty to use the Product or other asso ciated equipm ent, the cost of su bstitute equipment, a nd claims by third parti es) result ing from the use

of this Produ ct. Some states/provinces do not a llow t he excl usion or lim itatio n of i ncide ntal or con sequential damage s, so the ab ove lim itatio n or exclusio n may not appl y to you.

Please retain your original sales receipt as proof of purchase.

Appendix

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FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requir ements for a Class B digital device und er Part 15 of the Federal Com munic ations Co mmission (FCC) rules. These req uire ment s are intended to provid e reasonab le protection against harmf ul interfe rence in a res ide ntia l installa tion . This equ ipment generates, uses and can rad iate radio frequenc y energy and, if not installed and used in acco rdanc e with the instructi ons, may cause harmful interference to radio commun ications. H owever, there is n o guarantee t hat interference w ill not occur in a particular installatio n. If t his equipme nt doe s caus e harm ful interfer ence to radio or t elevis ion recept ion, which can be deter mined by turnin g the equ ipment of f and on, the user is encouraged to try to c orrec t th e interference by o ne or more of the following meas ures:

Reorie nt or relo cate the receiving ante nna.

• Increa se the separatio n betwe en the equipmen t and rec eiver.

• Connect the equipmen t into an ou tlet on a ci rcuit d iffer ent from t hat to which the re ceiver i s conne cted.

• Consul t the dealer or an exp erienced radio/T V tech nician for help.

•

Changes or modications to this equipment not expre ssly approved by the party responsi ble for complianc e cou ld void t he user’s auth orit y to operate the

equipm ent.

This dev ice complie s with Part 15 of t he FCC Ru les. Op eratio n is sub ject to the following two conditi ons: (1) this device m ay not cause har mful interfer ence, a nd (2) this devic e must accept any inter feren ce received, inc luding interference that may cause un desired operat ion. Privacy of communicat ions may not be en sured when usi ng this te lepho ne.

To ensure safety of user s, the FCC has established criteria for the amount of rad io freque ncy energ y that can be safel y absorbed by a user or bystande r accord ing to the intended u sage of the product. This product has been tested a nd foun d to comply with the FCC c riteria. The h andset may be saf ely hel d against the ear of the user. The tel ephon e base shall be insta lled and used such that part s of the user ’s body oth er than the hands are maintained at a distance of appr oximate ly 20 cm (8 inches) or more. If yo u choose to use a cl ippin g device, please make sure to o nly use t he supplied VTech b elt cli p.

This Cla ss B digi tal app aratus complies with Canadian ICES-0 03.

FCC Part 68 and ACTA

This equipmen t complies wit h Part 6 8 of the FC C rules and with technical re quirem ents ad opted by t he Admi nistrative Cou ncil fo r Terminal At tachm ents (ACTA).

The la bel o n the back or bo ttom of this equ ipment contains, among other thin gs, a prod uct i denti er in the format US:AA AEQ##TXX XX. This identier m ust be

provid ed to your lo cal tel ephone company upon re quest.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with app licable Part 68 rules and technical requirem ents adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be con nected to a compati ble modular jack that is also compliant. An R J11 jack should normall y be used for connecting to a single line and a n RJ14 jack for tw o lines. S ee Installatio n Instructio ns in the user’s manual.

The R inger Equiva lence Numb er (REN) is used to determi ne how many devi ces you may con nect to your te lephone line an d sti ll have them rin g when you are

called. The REN f or this p roduc t is enc oded a s the 6t h and 7th charac ters following the US: in t he product id enti er (e.g., if ## i s 03, the REN is 0.3). In most, b ut not all are as, the su m of all RENs should b e ve (5.0) or less. For more information, p lease c ontac t your loc al telephone company.

This e quipment may not be used with Part y Line s. If you have specially wired alarm dialin g equipment connected to your telep hone line, e nsure the connection of this equi pment does not di sable your alarm equipm ent. If you have question s about what will disab le alarm eq uipment, co nsult your telepho ne co mpany or a

quali ed inst aller.

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FCC, ACTA and IC regulations

If this equipment is malfunctionin g, it must be unplugged from the modular jack until the problem has been corr ected. Repairs to this teleph one equipment can only be made by the manufacturer or its authorized agents. For repair procedures, fo llow the instru ctions outli ned und er the Lim ited Warranty.

If this equi pment is cau sing harm to th e telepho ne network, the tele phone co mpany may temporari ly disco ntinue your telepho ne serv ice. The tel ephon e company

is req uired to notify you before int errupt ing service. If advanc e notice is not practi cal, you wil l be notie d as soon a s pos sible. You will be gi ven th e opp ortunity to correct the problem a nd the tel ephon e co mpany is require d to inform you of your right to l e a compl aint with the FCC. Your telephone compa ny may make

change s in its faciliti es, equipment , operat ion, or pr ocedures that c ould af fect t he prop er functionin g of this produc t. The telephone company is requ ired to no tify you if suc h changes are planned.

If this product i s equip ped wit h a corde d or cord less ha ndset, it is hear ing aid compati ble.

If this prod uct has mem ory dialing loc ations, you may choos e to store emerg ency telephone numbers (e.g., police, re, medical) in these loc ations. If you do store

or test eme rgenc y number s, plea se:

Remain on the line a nd briey explai n the rea son for th e call be fore hanging up.

Perfor m such ac tivit ies in of f-peak hours, s uch as early morning or lat e evening.

Industry Canada

Operation is subject to the following two condition s: (1) thi s device may not cau se harmfu l interfe rence, and (2) this device must ac cept any inter feren ce, including interference that may cause undesired o perati on.

The term ‘ ’IC: ‘’ before the c erti cation/reg istrat ion number only s ignies that th e Indust ry Canada tech nical s peci cations were met.

The Ringer Equi valenc e Numb er (REN) fo r this te rminal equip ment is 0.1. The REN is an in dicat ion of t he max imum nu mber of devices allowed to be c onnec ted to a tele phone interface. The termination on an interface may c onsis t of any combination of devices sub ject only to the req uireme nt that the sum of the RENs of

all the devices d oes not exc eed ve.

This pro duct meets the a pplic able Industr y Canada techni cal specic ations.

The RBRC® seal

The RBRC® seal on the nickel -metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to colle ct and re cycle t hese bat terie s at the end o f their us eful lives, when t aken out of service within the Un ited States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel- metal -hydri de batter ies into the trash or municipal was te, which may be illeg al in your area.

VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at loc al retailers par ticipating in the RBRC® program or at authorized VTech product service cent ers. Please ca ll 1-800-8-BATTERYTM for information on Ni-M H b atter y recycling and disposal b ans/re stric tions in your area. VTech’s involveme nt in this program is par t of its commitmen t to protecting our environment and conserving natur al resou rces.

RBRC® is a registered trademark of Rechargeable Batter y Recycling Corporation.

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Appendix

Technical specications

Frequency control Crystal controlled

Transmit frequency Telephone base: 5725-5850 MHz

Receive frequency Telephone base: 2400-2483.5 MHz

Channels 95

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according

Size Handset: 139.0mm X 49.0mm X 39.0mm

Weight Handset: 145.0 grams (including battery)

Power requirements Handset: 3 cells AAA 3.6V 550mAh NiMH battery

Memory Director y: 50 memory locations; up to 32 digits and 16 characters per location

PLL synthesizer

Handset: 2400-2483 MHz

Handset: 5725-5850 MHz

to environmental conditions at the time of use.

Telephone base: 177.1mm X 127.2mm X 100.4mm Charger: 79mm X 90.6mm X 58.4mm

Telephone base: 423.8 grams Charger: 72.74 grams

Telephone base: DC 9V@ 600mA Charger: DC 9V @200mA

Call log: 50 memory locations

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Index

About caller ID 21 About cordless telephones 50 Activate the answering system 2 Advanced operation 17 Answer an incoming call during an

intercom call 1 Answer calls 12 Answering system operation 26 Answering system setup 27, 28

Basic operation 12 Battery 3, 38

Call log 21 Call log display screen messages 24 Call waiting 12 Chain dialing 16 Character chart 1 Clear voicemail 1 Commands during playback

mode 33 Conference call 14

Delete a directory entry 20 Delete all messages from the answering

system 32 Delete a redial entry 25 Delete from directory 20 Delete your announcement 31 Desk/table bracket installation 4 Dial a call log entry 23 Dial a directory entry 19 Dial from redial 25 Dial type 11 Director y 17

DSL lter 2

Edit a directory entr y 20 End calls 12 Exchangeable colorful handset ring 6

FCC, ACTA and IC regulations 52 Find handset 13

Handset display screen messages 35 Handset icons 37 Handset layout 7 Handset lights 37

Important safety instructions 39 Index 55 Install handset battery 3 Installation 1 Intercom 14

Key tone 10

Language 10

Maintenance 49 Make calls 12 Make CID entries ready to dial 23 Memo playback 32 Message capacity 26

Appendix

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Index

Message playback 31 Message window displays 34 Missed calls indicator 22 Mute 12

New message indication 31

Operating range 49 Options during playback 31 Outgoing announcement 30

Parts checklist 1 Play your announcement 30

Record a memo 32 Record and play memos 32 Record your own announcement 30 Redial list 25 Remote access 33 Remote access commands 33 Review the call log 22 Ringer mute 13

Ringer tone 9 Ringer volume 9

Save an entry to the directory 23 Search the director y 19 Set message alert tone 29 Set number of rings 28 Set remote access code 29 Set telephone base ringer 29 Set the clock 27 Speakerphone 12 Store a directory entry 17 Switch between external and intercom

call 15

Technical specications 54

Telephone base installation 2 Telephone base layout 8 Telephone base lights 37 Telephone settings 7 Temporary tone dialing 13 Transfer an external call 15 Troubleshooting 40

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Voicemail 11 Volume 13

Wall mounting bracket installation 5 Warranty 50

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon

Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C.

Printed in China.

91-001419-070-100

Models: DS4121-3/DS4122-3/ DS4121-4/DS4122-4

User’s manual

w w w . vt e c h p h o n e s . c o m

VTech DS4121-3, DS4122-3, DS4121-4, DS4122-4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual