VTech CS6829, CS6829-2, CS6829-26, CS6829-3 User Manual

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Abridged user’s manual
CS6829
CS6829-2
CS6829-26
CS6829-3
DECT 6.0 cordless telephone
BC
Congratulations
on purchasing your new VTech product. Before using this telephone, please read Important safety instructions.
This abridged user’s manual provides you with basic installation and use instructions. A limited set of features are described in abbreviated form.
Please refer to the user’s manual for a full set of installation and operation instructions at www.vtechphones.com.
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of
T
the Telecommunications Industry Association. Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
What’s in the box
Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
1 set for CS6829-2/CS6829-26; 2 sets for CS6829-3
1 set for CS6829 ; 2 sets for CS6829-2/CS6829-26; 3 sets for CS6829-3
Abridged
user’s
manual
Important
safety
instructions
Telephone base overview
i
h
g f
1 – light
• Flashes when there is an incoming call, or another telephone sharing the same line is in use.
• Flashes when handsets are being deregistered.
• On when the telephone is in use, or the answering
system is answering a call.
• On when a handset is being registered.
2 – Control key panel
• Delete the playing message.
• Press twice to delete all old messages.
• Repeat a message.
• Press twice to play the previous message.
• Skip to the next message.
• Play messages.
• Stop playing messages.
3 – Message window
• Shows the number of messages, and other information of the answering system or telephone base.
4 –
• Turn on or off the answering system.
5 –
• Increase the listening volume.
• Increase the telephone base ringer volume.
6 –
7 –
8 – Charging pole
9 – Speakerphone
Handset overview
a
b
c
d
e
1 – Handset earpiece
2 – LCD display
3 –
4 –
5 –
6 –
7 – Microphone
• Decrease the listening volume.
• Decrease the telephone base ringer volume.
• Page all system handsets.
p
o
n
m
l
k j
i h
• Show the menu.
• While in a menu, press to select an item, or save
an entry or setting.
• Hang up a call.
• Return to the previous menu or idle mode without
making changes.
• Delete digits while predialing.
• Silence the handset ringer temporarily while the
phone is ringing.
• Erase the missed call indicator while the handset is not in use.
• Turn on or off the quiet mode.
• Show other dialing options when reviewing a caller
ID log entr y.
• Start an intercom conversation or transfer a call (for multi-handset models only).
a
b
c
d
e
f
g
8 –
• Make or answer a call using the handset speakerphone.
• Switch between the handset speakerphone and the handset earpiece during a call.
9 –
• Mute the microphone during a call.
• Silence the handset ringer temporarily while the
phone is ringing.
• Delete the displayed entry while reviewing the directory, caller ID log or redial list.
• Delete digits or characters when entering numbers or names.
10 –
• Switch to tone dialing temporarily during a call.
11 –
• Enter space character during text editing.
12 –
• Press repeatedly to add or remove 1 in front of the caller ID log entr y before dialing or saving it to the directory.
• Set or dial your voicemail number.
13 –
• Make or answer a call.
• Answer an incoming call when you receive a call
waiting alert.
14 –
• Review the redial list.
• Inser t a dialing pause while dialing or entering
numbers into the directory.
15 –
• Review the directory or caller ID log when the telephone is not in use.
• Scroll up or down while in a menu, or in the directory, caller ID log or redial list.
• Move the cursor to the left or right when entering numbers or names.
• Adjust the listening volume during a call or message playback.
16 – light
• On when the handset is charging in the telephone base or charger.
Charger overview
a
1 – Charging pole
Display icons overview
The battery icon flashes when the battery is low and needs charging.
The battery icon animates when the battery is charging.
The battery icon becomes solid when the battery is fully charged.
The handset ringer is turned off.
There are new voicemail received from your telephone service provider.
NEW
ANS ON
1/13
ECO
There are new caller ID log entries.
The answering system is turned on.
The message number currently playing and total number of new/old messages recorded.
The ECO mode activates automatically to reduce power consumption whenever the handset is synchronized with the telephone base.
Telephone base lights overview
• On when the telephone line is in use.
• On when the answering system is answering a call.
• On when you are registering a handset.
• Flashes quickly when there is an incoming call.
• Flashes when another telephone sharing the same line is in use.
• Flashes when you are deregistering all handsets.
On when the answering system is turned on.
Handset lights overview
On when the handset speakerphone is in use.
On when the handset is charging in the telephone base or charger.
Connect
You can choose to connect the telephone base for desktop usage or wall mounting.
NOTES
• Use only the adapters provided.
• Make sure the electrical outlets are not controlled by
wall switches.
• The adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
TIP
• If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you install a DSL lter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.
Connect the telephone base
Connect the charger
Mount the telephone base
1. Connect the telephone line cord to the telephone base. Route it through the wall mount bracket, and then connect it to the wall jack.
2. Align and place the wall mount bracket on the standard wall plate.
A
3. Align and place the telephone base on the wall mount bracket.
4. Connect the power adapter.
Install and charge the battery
Install the battery
Install the battery as shown below.
NOTES
• Use only supplied battery.
• Charge the battery provided with this product only
in accordance with the instructions and limitations specified in this manual.
• If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.
THIS SIDE UP
Charge the battery
Place the handset in the telephone base or the charger to charge.
Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).
NOTES
• For best performance, keep the handset in the telephone base or charger when not in use.
• The battery is fully charged after 16 hours of continuous charging.
• If you place the handset in the telephone base or the charger without plugging in the battery, the screen displays No battery.
Battery
indicators
The screen is blank, or displays Put in charger and
flashes.
The screen displays Low battery and flashes.
The screen displays
HANDSET X.
Battery status Action
The battery has no or very little charge. The handset cannot be used.
The battery has enough charge to be used for a short time.
The battery is charged.
Charge without interruption (at least 30 minutes).
Charge without interruption (about 30 minutes).
To keep the battery charged, place it in the telephone base or charger when not in use.
Before use
After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time.
Set date and time
NOTE
• Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.
1. Use the dialing keys (0-9) to enter the month
(MM), date (DD) and year (YY). Then press SELECT.
2. Use the dialing keys (0 -9) to enter the hour
(HH) and minute (MM). Then press choose AM or PM.
3. Press SELECT to save.
Check for dial tone
Press . If you hear a dial tone, the installation is successful.
If you do not hear a dial tone:
• Make sure the installation procedures
described above are properly done.
• It may be a wiring problem. If you have
changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service
provider for more information.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.
When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.
q or p
to
Use the handset menu
1. Press MENU when the phone is not in use.
2. Press or until the screen displays the
desired feature menu.
3. Press SELECT.
• To return to the previous menu, press
CANCEL.
• To return to idle mode, press and hold
CANCEL.
Congure your telephone
Set language
The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.
1. Press MENU when the handset is not in use.
2. Scroll to Settings, then press SELECT twice.
3. Scroll to choose English, Français or Español.
4. Press SELECT twice to save your setting.
Set date and time
NOTE
• Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.
1. Press MENU on the handset when not in use.
2. Scroll to Set date/time and then press SELECT.
3. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.
4. Use the dialing keys (0 -9) to enter the hour (HH) and minute (MM). Then press choose AM or PM.
5. Press SELECT.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call.
1. During a call, press TONE .
2. Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.
q or p
to
Telephone operations
Handset control key panel:
Make a call
• Press or , and then dial the telephone number.
Answer a call
• Press , or any of the dialing key.
End a call:
• Press OFF or put the handset back in the telephone base or charger.
Volume
• During a call, press q/VOLUME or p /VOLUME to adjust the listening volume.
Mute
The mute function allows you to hear the other party but the other party cannot hear you.
1. During a call, press MUTE. The handset displays Muted.
2. Press MUTE again to resume the conversation. The handset displays
Microphone on briefly.
Join a call in progress (for multiple handset models only)
You can use up to two handsets at a time on an outside call.
• When a handset is already on a call, press or on another handset to join the call.
• To exit the call, press OFF on the handset or place it in the telephone base or charger. The call continues until all handsets hang up.
Call waiting
When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call.
• Press FLASH to put the current call on hold and take the new call.
• Press FLASH at any time to switch back and forth between calls.
Transfer a call (for multiple handset models only)
While on an outside call, you can transfer the call from one handset to another.
1. During a call, press MENU.
2. Press q or p to choose Transfer and then press SELECT.
3. To answer on the destination handset, press
, or any dialing key on the destination
handset.
Find handset
Use this feature to find the system handset.
To start paging:
• Press /FIND HANDSET on the telephone
base when not in use. All idle handsets ring and display ** Paging **.
To end paging:
• Press /FIND HANDSET at the telephone
base.
-OR-
• Press , or any of the dialing keys on the handset.
-OR-
• Place the handset in the telephone base or charger.
NOTE
• Do not press and hold /FIND HANDSET for more than four seconds. It may lead to handset deregistration.
Redial list
Each handset stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.
Review and dial a redial list entry
1. Press REDIAL when the handset is not in use.
2. Press q, p or REDIAL repeatedly until the desired entry displays.
3. Press or to dial.
Delete a redial list entry
• When the desired redial entry displays, press
DELETE.
Intercom
Use the intercom feature for conversations between two handsets.
1. Press INT on your handset when not in use. Use the dialing keys to enter a destination handset if necessary.
2. To answer the intercom call, press , , INT or any dialing key on the destination handset.
3. To end the intercom call, press OFF or place the handset back in the telephone base or charger.
Answer an incoming call during an intercom call
When you receive an outside call during an intercom call, there is an alert tone.
• To answer the outside call, press . The intercom call ends automatically.
• To end the intercom call without answering the outside call, press OFF. The telephone continues to ring.
Directory
The directory can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.
Add a directory entry
1. Enter the number when the phone is not in use. Press SELECT, then go to Step 3.
-OR-
Press MENU when the phone is not in use, then press or to scroll to Directory. Press SELECT twice to choose Add contact.
2. Use the dialing keys to enter the number.
-OR-
Copy a number from the redial list by pressing REDIAL and then press q, p or REDIAL repeatedly to select a number. Press SELECT to copy the number.
3. Press SELECT to move on to enter the name.
4. Use the dialing keys to enter the name. Additional key presses show other characters of that particular key.
5. Press SELECT to save.
While entering names and numbers, you can:
• Press DELETE to backspace and erase a digit or character.
• Press and hold DELETE to erase the entire entry.
• Press q or p to move the cursor to the left or right.
• Press and hold PAUSE to insert a dialing pause (for entering numbers only).
• Press 0 to add a space (for entering names only).
Review a directory entry
Entries are sorted alphabetically.
1. Press when the phone is not in use.
2. Scroll to browse through the directory, or use the dialing keys to start a name search.
Delete a directory entry
1. When the desired entry displays, press
DELETE.
2. When the handset displays Delete contact?, press SELECT.
Edit a directory entry
1. When the desired entry displays, press SELECT.
2. Use the dialing keys to edit the number, then press SELECT.
3. Use the dialing keys to edit the name, then press SELECT.
Dial a directory entry
• When the desired entry appears, press or
to dial.
Speed dial
You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers using fewer keys than usual.
Assign a speed dial entry
1. Press MENU when the phone is not in use.
2. Press q or p to scroll to Directory then press SELECT.
3. Press q or p to scroll to Speed dial and then press SELECT.
4. Press q or p or the dialing keys (0 or 2-9) to choose the desired speed dial location, and then press SELECT.
5. Search for the desired entry in the directory.
6. Press SELECT to save.
Delete a speed dial entry
1. Press MENU when the phone is not in use.
2. Press q or p to scroll to Directory then press SELECT.
3. Press q or p to scroll to Speed dial and then press SELECT.
4. Press q or p or the dialing keys (0 or 2-9) to choose the desired speed dial location, and then press DELETE.
5. Press SELECT again to confirm.
Dial a speed dial number
• Press and hold a dialing key (0 or 2-9) to dial the number stored in the corresponding speed dial location.
Caller ID
If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.
The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.
If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.
Review a caller ID log entry
1. Press CID when the phone is not in use.
2. Scroll to browse through the caller ID log.
Missed call indicator
When there are calls that have not been reviewed in the caller ID log, the handset displays XX missed calls.
Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.
When you have reviewed all the missed calls, the missed call indicator no longer displays.
If you do not want to review the missed calls one by one, press and hold CANCEL on the idle handset to erase the missed call indicator. All the entries are then considered old.
Dial a caller ID log entry
• When the desired entry appears, press , to dial.
Save a caller ID log entry to the directory
1. When the desired caller ID log entry displays, press SELECT.
2. Use the dialing keys to modify the number, if necessary. Then press SELECT.
3. Use the dialing keys to modify the name, if necessary. Then press SELECT.
Delete the caller ID log entries
• When the desired caller ID log entry displays, press DELETE.
To delete all caller ID log entries:
1. Press MENU when the phone is not in use.
2. Scroll to Caller ID log and then press SELECT.
3. Scroll to Del all calls then press SELECT twice.
Handset control key panel:
Sound settings
Quiet mode
You can turn on the quiet mode for a period of time. During this period, all tones (except paging tone) are muted. When you turn on the quiet mode, the answering system turns on automatically.
1. Press and hold when the handset is not in use.
2. Use the dialing keys (0-9) to enter the duration (hour), then press SELECT to save.
• To turn off the quiet mode, press and hold on the handset when the phone is not in use.
Key tone
You can turn the key tone on or off.
1. Press MENU when the handset is not in use.
2. Scroll to Settings and then press SELECT.
3. Scroll to choose Key tone, then press SELECT.
4. Press q or p to choose Key tone:On or Key
tone: Off, then press SELECT to save.
Ringer tone
You can choose from different ringer tones for each handset.
1. Press MENU when the handset is not in use.
2. Scroll to Ringers and then press SELECT.
3. Scroll to choose Ringer tone, then press SELECT.
4. Press q or p to sample each ringer tone, then press SELECT to save.
NOTE
• If you turn off the ringer volume, you will not hear ringer tone samples.
Telephone base ringer volume
Press pVOL+ or qVOL- on the telephone base to adjust the ringer volume when the telephone base is not in use.
When you set the ringer volume to zero, the base ringer is off. The telephone base announces, “Base ringer is off.
Handset ringer volume
You can adjust the handset ringer volume level, or turn the ringer off.
1. Press MENU when the handset is not in use.
2. Scroll to Ringers and then press SELECT twice.
3. Press q or p to sample each volume level, then press SELECT to save.
NOTE
• When the ringer volume is set to Off, the handset still rings when you press /FIND HANDSET at the telephone base.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer without disconnecting the call. The next call rings normally at the preset volume.
To silence the handset ringer:
• Press OFF or MUTE. The handset displays and Ringer muted.
To silence the telephone base ringer:
• Press VOL-.
About the built-in answering system and voicemail service
For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply).
The main differences between them are:
Category
Storage Messages are
Method to retrieve messages
Method to retrieve messages
Built-in
answering system
stored in the telephone base.
Your messages will not be deleted automatically. You have to delete your messages manually.
When you received new messages, the handset displays X X new messages and
, and the message window on the telephone base flashes.
To retrieve messages, usually there are two ways:
• Press on
the telephone base; or
• Access
remotely with an access code.
Voicemail from
telephone
service
Messages are stored in a server or system provided by your telephone service provider.
Your messages may be automatically deleted af ter a period of time.
Contact your telephone service provider for more details.
When you received new messages, the handset displays
and New
voicemail.
To retrieve messages, you need an access number and/ or a passcode provided by your telephone service provider.
Set your built-in answering system
The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics.
Your answering system allows you to set your announcement, to save and delete messages, activate call screening, to set number of rings before pick up, to access remotely, and to control the recording time.
Telephone base control key panel:
Turn the answering system on or off
The answering system must be turned on to answer and record messages.
To turn on or off with the telephone base:
• Press /ANS ON/OFF to turn the built-in
answering system on or off.
To turn on or off with the handset:
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press SELECT.
3. Scroll to Answer on/off and then press SELECT.
4. Press q or p to choose Answer: On or
Answer: Off and then press SELECT.
Default announcement
The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.
Record your own announcement
The announcement can be up to 90 seconds in length.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys then press SELECT
twice.
3. The handset announces, “To play, press 2. To
record, press 7.” Then press 7 to record.
4. The handset announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the handset microphone.
5. Press 5 or OFF when done.
Play the announcement
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys then press SELECT twice.
3. The handset announces, “To play, press 2. To record, press 7.” Then press 2 to play the current announcement.
Options during playback:
• Press VOL+ or VOL- to adjust the listening volume.
• Press 5 or OFF to stop at any time.
Delete the announcement
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys then press SELECT twice.
3. The handset announces, “To play, press 2. To record, press 7.” Then press 3 to delete your own recorded announcement.
NOTE
• After you deleted your own recorded announcement, the answering system answers calls with the default announcement.
Set number of rings
You can set the answering system to answer an incoming call after two, three, four, five or six rings; or toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when you have no new messages.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press SELECT.
3. Scroll to Ans sys setup and then press SELECT.
4. Scroll to # of rings and then press SELECT.
5. Press q or p to choose 6, 5, 4, 3, 2 or Toll
saver and then press SELECT.
Set recording time
You can set the recording time for each incoming message.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press SELECT.
3. Scroll to Ans sys setup and then press SELECT.
4. Scroll to Recording time and then press SELECT.
5. Press q or p to choose 3 minutes,
2 minutes or 1 minute, and then press SELECT.
Use your built-in answering system
New message indication
When there are new answering system messages, the handset displays XX new messages, and the message window on the telephone base flashes. When you are reviewing a new message, NEW displays on the handset.
If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.
Message playback
To playback messages at the telephone base:
• Press /PLAY when the phone is not in use.
Options during playback:
• Press VOL+ or VOL- to adjust the listening volume.
• Press /SKIP to skip to the next message.
• Press /REPEAT to repeat the playing
message. Press /REPEAT twice to listen to the previous message.
• Press X/DELETE to delete the playing message. The system advances to the next message.
• Press /STOP to stop.
To playback messages with a handset:
• Press MENU when the phone is not in use, and then press SELECT.
Options during playback:
• Press p / VOLUME or q/VOLUME to adjust the listening volume.
• Press to switch between the speakerphone and the handset earpiece.
• Press 6 to skip to the next message.
• Press 4 to repeat the playing message. Press
4 twice to listen to the previous message.
• Press 3 to delete the playing message. The system advances to the next message.
• Press OFF to stop the playback.
Delete all messages
You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.
To delete all messages with the telephone base:
• Press X /DELETE twice when the phone is not in use.
To delete all messages with a handset:
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press SELECT.
3. Scroll to Delete all old and then press
SELECT twice.
Remote access
A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can use this preset code, or set your own.
1. Dial your telephone number from any touch­tone telephone.
2. When the system plays your announcement, enter the two-digit security code.
3. Enter one of the following remote commands.
Command Description
1
Play all messages.
2
Play only new messages.
3
Delete the current message (during playback).
33
*5
Delete all old messages.
4
Repeat the current message (during playback).
5
Stop.
Hear a list of remote commands.
6
Skip to the next message (during playback).
*7
Record a new announcement.
8
End the call.
0
Turn the answering system on or off.
4. Hang up or press 8 to end the call.
Remote access code
You can set your own remote access code from 00 to 99.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press SELECT.
3. Scroll to Ans sys setup and then press SELECT.
4. Scroll to Remote code and then press SELECT.
5. Press the dialing keys (0-9) to enter the code, or q or p to select from 00 to 99, then press
SELECT.
Use the built-in answering system and voicemail service
You can use your answering system and voicemail service together by setting your answering system to answer before voicemail service answers as described below. To learn how to program your voicemail settings, contact your telephone service provider.
If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your voicemail service is set to answer. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Some voicemail service providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.
Retrieve voicemail from telephone service
Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.
Retrieve voicemail
When you received a voicemail, the handset displays and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.
NOTE
• After you have listened to all new voicemail messages, the indicators on the handset turn of f automatically.
Set your voicemail number
You can save your access number on each handset for easy access to your voicemail.
After you saved the voicemail number, you can press and hold to retrieve voicemail.
1. Press MENU when the phone is not in use.
2. Scroll to Settings and then press SELECT.
3. Scroll to Voicemail # and then press SELECT.
4. Use the dialing keys to enter the voicemail number (up to 30 digits).
5. Press SELECT to save.
Turn off the new voicemail indicators
If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators.
NOTE
• This feature turns off the indicators only, it does not delete your voicemail messages.
1. Press MENU when the phone is not in use.
2. Scroll to Settings and then press SELECT.
3. Scroll to Clr voicemail and then press SELECT.
4. Press SELECT again to confirm.
Expand your telephone system
You can add new handsets (CS6709, purchased separately) to your telephone system. Your telephone base supports a maximum of five handsets.
For more details, refer to the user’s manual that comes with your CS6709 new handset.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.
General product care
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.
Frequently asked questions
Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service.
My telephone does not work at all.
The display shows No line. I cannot hear the dial tone.
The display shows To register HS... and ...see manual alternately. The handset does not work at all.
Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.
Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord.
If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.
You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.
The handset is deregistered from the telephone base.
Place the handset in the telephone base to register it back. The handset shows Registered and you hear a beep when the registration process completes. This process takes about 90 seconds to complete.
The answering system does not record messages.
The answering system does not announce the correct day of the week for recorded messages time stamp.
The messages on the answering system are incomplete.
I accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English.
Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset and the telephone base.
When the answering machine memory is full, it does not record new messages until some old messages are deleted.
If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail service answers. To determine how many rings activate your voicemail service, contact your telephone service provider.
Make sure you have set the date and time. See Congure your telephone section.
If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time.
If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.
While the handset is not in use, press MENU and then enter 364# to change the handset LCD language back to English.
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized ser vice representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion;
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech;
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems;
4. Product to the extent that the problem is caused by use with non-VTech accessories;
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible;
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes);
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems
outside the unit.
How do you get warranty service?
To obtain warranty service in the USA, please
visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this
limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt
as proof of purchase.
Technical specications
Frequency control
Transmit frequency
Channels 5
Nominal effective range
Power requirements
Memory Directory:
Crystal controlled PLL synthesizer
1921.536-1928.448 MHz
Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA Charger: 6V AC @ 300mA
50 memory locations; up to 30 digits and 15 characters
Caller ID log: 50 memory locations; up to 24 digits and 15 characters
Specifications are subject to change without notice. © 2014 VTech Communications, Inc. All rights reserved. 09/14. CS6829-X_ACIB_V6.0 Document order number: 91-007056- 060 -100
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