Vollrath Cayenne Round Heat 'N Serve Rethermalizer User Manual

The Vollrath Company, L.L.C.

1236 North 18
P.O. Box 611
Sheboygan, WI 53082-0611
Telephone [phone]

th

Street

Operating and Safety
Instructions

HS-7 & HS-11

Model Numbers:

72017 72517
72018 72518
72021 72521
72009 72522
72196
72221

17497-1 REV D

The Vollrath Company, L.L.C.

1236 North 18
P.O. Box 611
Sheboygan, WI 53082-0611
Telephone [phone]

th

Street

HS 7 & HS 11

Thank you for purchasing this Vollrath food rethermalizer/warmer. Before operating this unit,
read and familiarize yourself with the following operating and safety instructions. SAVE
THESE INSTRUCTIONS FOR FUTURE REFERENCE.

WARNING

ELECTRIC SHOCK, FIRE OR BURN INJURIES CAN OCCUR IF

THIS EQUIPMENT IS NOT USED PROPERLY. TO REDUCE RISK OF INJURY:

 Plug only into grounded electrical outlets matching the nameplate rated voltage.
 Unit should only be used in a flat, level position.
 Unplug warmer and let cool before cleaning or moving.
 Do not spray controls or outside of unit with liquids or cleaning agents.
 Handle hot water carefully.
 Do not immerse
 Unplug warmer when not in use
 Do not operate unattended

IMPORTANT: Always operate this unit with water in the well

Function and Purpose:

This unit is intended to rethermalize containers of previously cooked food and hold containers of
hot food at a safe serving temperature. This unit is not intended or designed to cook raw food
product.

Installation

This unit is to be used on a countertop. This unit is not designed be enclosed or built into any
area.

Operation:

1. Place the food merchandiser on a flat, level surface.

:

WARNING

ELECTRICAL SHOCK HAZARD

Keep water level at or below water level mark. If level is too high, water

may overflow when the food container is inserted. The overflow could

enter the electrical compartment and cause a short circuit or electric shock

.

2. Pour water into the well to cover the element by approximately ¼”. Do not overfill wells as

this will result in water overflowing the well. Always maintain water in well.

HS 7 & HS 11

3. Plug power cord into grounded electrical outlet with the nameplate rated voltage.

WARNING

BURN HAZARD

Hot water and steam in the well can burn skin.

Use protective gloves, mitts or potholders when removing food containers or covers.

Hot food can also cause burns. Handle hot food carefully.

4. For the operation of:

Holding hot food at the proper serving temperature

1. Preheat the water in the well by covering well with an empty food container or

cover, and then set the heat control to the maximum heat setting. Preheat for
20 minutes

2. Place container of hot food product into preheated food merchandiser. Set heat

control knob to “7” Adjust as needed while monitoring food temperatures
closely for food safety. (See food safety precautionary note below)

3. Maintain water level at or near water level mark. Periodically (approximately

2 hours) remove container of food and check the water level. Add hot water if
needed.

Rethermalizing refrigerated food that has been previously cooked

1. Preheat the water in the well by covering well with an empty food container or

cover, and then set the heat control to the maximum heat setting. Preheat for
30 minutes.

2. Place stainless steel container of cold food into the well. Maintain maximum

heat setting.

3. During the rethermalization process, monitor food temperatures closely for

food safety. The United States Public Health Service recommends that the
entire food product reaches and maintains a minimum of 165F (74C) for at
least 15 seconds to be properly rethermalized. In addition, rethermalized food
must pass through the danger zone of 41F (5C) to 165F (74C) in less than
2 hours to prevent growth of organisms of public health concern. Do not add

cold food for rethermalizing while holding hot food; the merchandiser
will cool down and not hold the hot food at proper serving temperature.

To reach the required safe food temperature as quickly as possible, do not add
water or remove food pan during the rethermalization process.

5. Reduce heat setting to a level that will maintain a safe holding temperature and maintain food

quality. (See Food Safety Precautionary Note)

FOOD SAFETY PRECAUTIONARY NOTE

Monitor food temperatures closely for food safety. The United States Public Health
Service recommends that food be held at a minimum of 140F (60C) to help prevent
bacteria growth

HS 7 & HS 11

6. Maintain water level at or below water level mark. Periodically (approximately every 2

hours) remove food container and check water level.

NOTE: The low water level light will illuminate when the water level is too low. The

unit will shut down and not heat until there is a sufficient amount of water in
the well.

Cleaning:

To maintain appearance and increase the service life, the food warmer should be cleaned at least
daily..

1. Before cleaning unplug the unit and let it and any liquid in the unit cool completely.

WARNING

BURN HAZARD

Hot water and hot parts can burn skin.

Allow hot wells and water to cool before handling.

2. Carefully empty water from the wells.

3. DO NOT PLACE THE FOOD WARMER IN WATER Wipe the entire well interiors with

a clean, damp cloth.

4. To avoid damaging the finish, do not use abrasive materials, scratching cleaners or scouring

pads to clean water deposits from the wells.

5. If soap or chemical cleaners are used, be sure they are completely rinsed away with clear

water, immediately after cleansing. Chemical residue could corrode surface of unit.

WARNING

ELECTRICAL SHOCK HAZARD

Do not spray outside of unit or controls with liquid or cleaning

product. Liquid could enter the electrical compartment and cause a

short circuit or electric shock.

Repair:

To avoid serious injury or damage, never attempt to repair the food warmer/rethermalizer or
replace a damaged power cord yourself. Contact a qualified professional repair service.

HS 7 & HS 11

Warranty Procedure For Countertop Equipment

During the warranty period the food warmer will be replaced without charge to the
original purchaser . Please call the Vollrath Warmer Return number 1-800-354-1970

You must first obtain a return authorization and shipping instructions from The
Vollrath Company Warmer return Department. Please have model number and serial
number information available when calling.

RETURNS WITHOUT PRIOR AUTHORIZATION WILL NOT BE ACCEPTED