Vollrath Cayenne 1001, Cayenne 3001, Cayenne 3002D Operator's Manual

ENGLISH

Operator’s Manual

Cayenne® Model 1001 Full-Size Countertop Warmers And

Cayenne® Model 3001/3002 Full-Size Drop-in Warmers

Item Description Voltage Watts Amps Plug

71001 Full-size Model 1001 Countertop Warmer 120 700 5.8 5-15P

72620 Full-size Model 1001 Countertop Warmer 230 700 3.0 Schuko

72553 Full-size Model 1001 Countertop Warmer 230 700 3.0 UK

72105 Full-Size Model 3001 Drop-in Warmer 120 700 5.8 5-15P

72107 Full-Size Model 3002D Drop-in Warmer with Drain and Remote Control 120 700 5.8

72610 Full-Size Model 3001 Drop-in Warmer 230 700 3.0 Schuko

72560 Full-Size Model 3001D Drop-in Warmer with Drain 230 700 3.0 UK

Thank you for purchasing this Vollrath Equipment. Before operating the equipment, read and familiarize yourself with the following operating
and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this
packaging to ship the equipment if repairs are needed.

Hard
Wire

Item No. 17512-1 ml Rev 3/27/15

saFety Precautions

Function and PurPose

To ensure safe operation, read the following statements and understand their
meaning. Please read carefully.

WARNING

Warning is used to indicate the presence of a hazard that will or can cause
severe personal injury or death.

CAUTION

Caution is used to indicate the presence of a hazard that will or can cause
minor or major personal injury if the caution is ignored.

NOTICE

Notice is used to note information that is important but not hazard-related.

These precautions should be followed at all times. Failure to follow these
precautions could result in injury to yourself and others.

 Use only grounded electrical outlets matching the nameplate rated

voltage.
 Use equipment only in a at, level position.
 Do not use an extension cord with this equipment. Do not plug this

equipment into a power strip or multi-outlet power cord.
 Turn off equipment, unplug and let it cool before cleaning or moving.
 Unplug equipment when not in use.
 Do not operate without water.
 Do not spray controls or outside of equipment with liquids or cleaning

agents.
 Do not clean the equipment with steel wool.

ENGLISH

 Keep equipment and power cord away from open ames, electric

burners or excessive heat.
 Do not operate unattended.
 Do not operate equipment in public areas and/or around children.
 Do not operate if equipment has been damaged or is malfunctioning in

any way.

This unit is intended and designed to keep food at proper serving
temperatures. It is not intended or designed to cook raw food or to reheat
prepared food. Food must be prepared and placed in the warmer at proper
serving temperatures.

This equipment is not intended for household, industrial or laboratory use.

unPacking the equiPment

1. Remove all packing material and tape, as well as any protective plastic
from the equipment.

2. Clean any glue residue left over from the plastic or tape.

installation

Countertop Models

1. Place the equipment in the desired location.

2. Plug the equipment into a properly grounded electrical supply matching
the nameplate rating. Damage to the equipment can occur if incorrect
power is supplied to equipment.

3. Before using this equipment it must be cleaned and dried thoroughly.
See “Cleaning” on page 4.

Drop-in Models

Have a qualied person install the warmer.

1. Create cutout openings for the warmer and if applicable, the control box.

Cut-out Opening

Component

Warmer 20-7/8 x 12-7/8 (53 x 32.7)

Control Box 3-1/2 x 5 (8.9 x 12.7)

NOTICE: All cutouts must be within 1/8” of listed size.

2. Place the included watertight gasket over the cut-out.

3. Place and center the well over the gasket. Tighten the thumbscrews
slowly and in an alternating pattern to evenly compress the gasket until
it is approximately 1/8” (3 mm) thick. This will seal the area between
the countertop and the warmer to prevent water from leaking into the
controls.

4. Plug the equipment into a properly grounded electrical supply matching
the nameplate rating. Damage to the equipment can occur if incorrect
power is supplied to equipment.

5. Before using this equipment it must be cleaned and dried thoroughly.
See “Cleaning” on page 4.

in. (cm)

2

OperatOr’s Manual

Features and controls

oPeration

C

WARNING

Electrical Shock Hazard.

Keep water and other liquids from entering the inside
of the unit. Liquid inside the unit could cause an
electrical shock

Do not over ll wells, pans or trays. Liquid could contact the electrical

components and cause a short circuit or an electrical shock. Unplug unit
before performing service, draining or removing spillage pans and trays.
Do not spray water or cleaning products.

Do not use a power cord that has been modied or damaged.

A

CAUTION

B

C

Do not touch hot food, liquid or heating surfaces while equipment is
heating or operating.

1. Fill the well to the correct level marks with clean fresh water. The correct
level is about 1” (2.5 CM) or approximately 5.5 quarts (5.2 L) of water. Do

not over ll. .

2. Plug the electrical power cord into a grounded outlet matching the
nameplate rated voltage.

3. Preheat the water in the well. Cover the well with empty food containers
or covers. Turn ON the warmer. Set the heat control to the maximum
heat setting. Preheat for 15 minutes.

A

B

C

4. Place the container of hot food product, above 140 °F (60 °C), into the
preheated equipment.

5. Reduce the heat setting to a level that will maintain a safe holding
temperature and maintain food quality.

Monitor food temperature closely for food safety. The United States
Public Health Service recommends that hot food be held at a
minimum of 140 ºF (60 ºC) to help prevent bacteria growth. Maintain
correct water level and temperature setting. Periodically remove
food container and check the water level. Add water if needed.

Burn Hazard.

Do not touch hot food, liquid or heating surfaces
while equipment is heating or operating

ENGLISH

D

ON/OFF and HEAT CONTROL DIAL. Switches the equipment

A

power ON or OFF and sets or adjusts the temperature of the well.
LOW WATER LIGHT (domestic model only). Illuminates when

B

clean hot water needs to be added to the well.

C

WATER LEVEL MARKS. Indicates the correct water level.

D

ON/OFF SWITCH. Switches the equipment power ON or OFF.

E

HEAT CONTROL DIAL. Sets or adjusts the temperature of the well.

During Operation

6. Maintain the water level at or near the water level mark. Periodically
(approximately 2 hours) remove the container of food and check the
water level. Add hot water if needed. Some models are equipped with a
low water indicator light that illuminates when the water level is low.

E

When Finished Using the Equipment

7. Turn the OFF an unplug the warmer.

8. When removing hot food containers from unit use gloves, mitts or pot
holders to protect hands.

9. Allow unit and water to completely cool.

10. Carefully empty water from the well.

OperatOr’s Manual

3

Vollrath de Mexico S. de R.L. de C.V.

cleaning

To maintain the appearance and increase the service life, clean your equipment daily.

NOTICE: Do not use caustic cleaning chemicals, steel wool or

WARNING

Electrical Shock Hazard.

Keep water and other liquids from entering the inside
of the unit. Liquid inside the unit could cause an
electrical shock

Do not over ll wells, pans or trays. Liquid could contact the electrical

components and cause a short circuit or an electrical shock. Unplug unit
before performing service, draining or removing spillage pans and trays.
Do not spray water or cleaning products.

Do not use a power cord that has been modied or damaged..

CAUTION

Burn Hazard.

Do not touch hot food, liquid or heating surfaces
while equipment is heating or operating

Hot surfaces, steam and food can burn skin. Allow the hot surfaces to cool
before handling. Do not drop or spill water into the cooking surface as it
can spray or splatter.

troubleshooting chart

NOTICE: Do not immerse the cord, plug or equipment in water or any

1. Turn OFF and unplug the warmer.

2. When removing hot food containers from unit use gloves, mitts or pot

3. Allow the water and equipment to cool completely.

4. Carefully empty water from the well.

5. Using a damp cloth, sponge dipped in soapy water to clean the inside of

6. Thoroughly rinse equipment with water after cleaning.

commercial lime removal products to clean the equipment. .

other liquid.

holders to protect hands.

the well and the outside of the equipment.

Problem It might be caused by Course of Action

Low Water Light (some models) illuminates.

Equipment does not heat.

The equipment does not get hot enough. Too much water in the well. Reduce water amount to the correct level.

service and rePair

There are no user serviceable parts within this appliance. To avoid serious
injury or damage, never attempt to repair the equipment or replace a
damaged power cord yourself. Do not send equipment directly to The
Vollrath Company LLC. Please contact Vollrath Technical Service from the
list below.

Vollrath Warmer Repair Service • 1-800-354-1970 (USA) • 1-920-457-4851

• Email: [e-mail]

When contacting Vollrath Technical Service, please be ready with the item
number, model number (if applicable), serial number, and proof of purchase
showing the date the unit was purchased.

Low water in the well. Add hot water to the well to bring to correct level.
Pilot light malfunction. Replace pilot light.
Heating element malfunction. Replace heating element.
Thermostat control malfunction. Replace thermostat control.

Warranty statement For the vollrath co. l.l.c.

This warranty does not apply to products purchased for personal, family
or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.

The Vollrath Company LLC warrants each of its products listed below against
defects in materials and workmanship for the applicable period provided
below. All other products manufactured or distributed by The Vollrath
Company LLC are warranted against defects in materials and workmanship
for a period of one year. In all cases, the warranty runs from the date of
the end user’s original purchase found on the receipt. Any damages from

improper use, abuse, modication or damage resulting from improper

packaging during return shipment for warranty repair will not be covered
under warranty.

 Warmers – The warranty period is (1) year.
 Replacement parts – The warranty period is 90 days.

For complete warranty information, product registration and new product
announcement, visit www.vollrath.com.

www.vollrath.com

The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: [phone]
Main Fax: [phone]
Service Tel: [phone]
Service Fax: [phone]

Vollrath Europe BV
Beneluxbaan 7
5121 AD RIJEN
The Netherlands
[phone]

Vollrath of China
Vollrath Shanghai Trading Limited
29D, 855 South Pu Dong Road
Shanghai, China 200120
Tel: [phone]

Periferico Sur Edi cio 2-C

Col. Santa Maria Tequepexpan
45601 Tlaquepaque, Jalisco Mexico
Tel: [phone]
Tel: [phone]
Fax: [phone]

Item No. 17512-1 ml Rev 3/27/15