Vodavi Infinite DVX III User Guide

infiitem iivx II1

Digital Key Telephone System

Q&K

$UICK

.. .

REFERENCE

TABLE

OF CONTENTS

REFERENCE TABLE OF CONTENTS

SECTION 100

F”

SECTION 200 SECTION 300

SECTION 310 SECTION

SECTION 460 SECTION 405

SECTION

SECTION 420

SECTION 500 SECTION 600 SECTION 700

.SECTION

326

410

710

, ‘INTRODUCTION

GENERAL DESCRIPTION

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

..~....~~~....

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..*......

KEY STATION FEATURE DESCRIPTION.’ ’................................

SINGLE LINE TELEPHONE FEATURE

‘ATTENDANT FEATURE DESCRIPTION

‘J.-

STATION FEATURE OPERATION

BASIC

;.‘;

SLT FEATURE OPERATION

KkYSET

FEATURE OPERATION

. . . . . . . . . . . . . . . .

DESCRlFTIOli..

....................

...........................................

................................

..*...*.................~.......*...

ATTENDANT INSTALLATION

FEATUi&PERATIoN

.....................................

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

..................................

SYSTEM CUSTOMER DATA BASE SYSTEM P

CHEdK&T

.............................

PROG

RAltpiIiVG ............................

ARAMETERS FROGRAMMING

...............................

..............................

.....

..;310- 1

..i

.......... 320- 1

100-l 200-l

300- 1

400-l

405-l

410-l

42q-1

500-l 600-l

700- 1

710-l

‘SECTION

720 SECTION 730 SECTION 740 SECTION 745 SECTION 750

SECTION 755

--. I

SECTION 760

SECTION.765

,.)

SECTION 770

SECTION

SECTiS&

775

800 APPENDIX A APPENDIX B

CO LINE ATTRIBUTES PROGRAMMING

STATION ATTRIBUTES PROGRAMMING

ICLID PROGRAMMING

............................................................

AUTOMATIC CALL DISTRIBUTION (ACD) UNIFORM CALL DISTRIBUTION

VOICE

MAIL GROUPS

(VM)

(UCD)

....................................................

EXCEPTION TABLES PROGRAMMING

LEAST COST ROUTING (LCR) PROGRAMMING

INITIALIZE DATABASE PRINTING SYSTEM DATABASE MAINTENANCE AND

....

PAWMETERS

PARAMETERS

TRGUBLESHOOTING

CUSTOMER DATABASE PROGRAMMING DIGITAL SYSTEMS PART NUMBERS

.........................................

: i

...............................

..............................

.............................

..........................

..i .....

720-l

730-l 746-l 745-l’

750: 1’

755-l

..................................

..................

..................................

. . . . . . . . . . . . . . . . . ...775-1

...........................

760-l

..765- 1

770-l

800-l

.................................

A-l

B-l

APPENDIX C

Issue 1, February 1994

ICLID GENERAL DESCRIPTION

..................................

..i.....T?

.....

C-L

TABLE

OF CONTENTS

TABLE OF CONTENT$

Digital Key

Telephone

infinite” DVX

i;..

System

'I1

SECTION 100

100.1

100.2

100.3

100.4

100.5

SECTION 200

INTRODUCTION......................................................................

PURPOSE

REGULATORY INFORMATION (U.S.A.)

B. Incidence of Harm C. Changes in Service D. Maintenance Limitations E. Notice of Compliance F. G.

REGULATORY INFORMATION (CANADIAN)

B. C. Maintenance Limitations D. Notice of Compliance E. OPX Circuit

UL/CSA SAFETY COMPLIANCE

TOLL FRAUD DISCLAIMER

GENERAL

.......................................................................................

............................................

Telephone Company Notification

............................................................

...........................................................

..................................................

........................................................

Hearing Aid Compatibility..

OPX circuit..

Notice

Explanation of Load Number

...............................................................................

DJ3!3CRIPTION

....................................................................

..................................................

........................................................

......................................................................

......................................................

.............................................................

.......................................................

.......................................

...............................................

.....................................

............................................

100-l

lOO-

1 1 OO- 1 100-l 1 OO- 1 100-l

lOO-

loo-

1 100-2

100-2 100-2

100-2 100-2 100-2

100-3 100-3

200-l

200.1

200.2

200.3

200.4

200.5

200.6

200.7

200.8

200.9

SYSTEM TECHNOLOGY COMMON EQUIPMENT FOR THE DVX I’ SYSTEM

Equipment Cabinet With Power Supply (KSU)

Central Processor Unit (CPU) C. Voice Control Board (VCB) D.

Key Telephone Board (KT12) E. Single Line Board (SL12) F.

CO Loop Interface Board (C012)

APPLICATlON

C. Backplane I/O Expansion Module

DIGITAL TERMINALS

B. C. Enhanced Digital Terminal D. Basic Digital Terminal E.

SLT ADAPTER /.OFF-PREMISE EXTENSION MODULE RELAY / SENSOR INTERFACE MODULE POWER FAILURE TRANSFER UNIT (PFTU) DATA FEATURE SYSTEM SPECIFICATIONS AND CAPACITY

MODULES ..............................................................

4Circuit

Tri-Output Power Supply

Executive (Display) Terminal Executive/PC Interface Terminal

Digital DSS/DLS Console

............................................................................

..................................................................

..........................

............................................

................................................

.............................................

...................................................

.....................................

DTMFReceiver Module (DTM4)

................................................

..................................

....................................................................

..........................................

(ICLID)

.............................................

....................................................

...............................................

......................................

....................................

...................................

........................

.........................

...................

.................

200- 1

200-2 200-2

200-4 200-6 200-7 200-8

200-10

200- 11

200-11

200- 11 200-

200-13

200- 13 200- 15

200-15 200-17

200-23 200-24

200-25 200-27

200-29

200-30

Issue l- Februarv 1994

.,;

in.fznitem

DVX

‘I1

Digital Key Telephone System TABLE OF CONTENTS

SECTIQN 300 KEY STATION FEATURE DESCRIPTION

300.1

300.2

300.3

300.4

300.5

300.6

300.7

300.8

300.9

300.10

300.11

300.12

300.13

300.14

300.15

300.16

300.17

300.18

300.19

ACCOUNT CODES

ATTENDANT RECALL .....................................................................

AUTOMATIC AUTOMATIC CALL DISTRIBUTION (ACD)

Agent Positions

B. Alternate ACD Group Assignments

Group D. Incoming CO Direct Ringing E.

No-Answer Recall Timer F.

No-Answer Retry Timer

G. Overflow Station Assignments H. Recorded Announcements (RAN)

Guaranteed Message Announcement

Supervisor Positions

K. Supervisor/Agent Calls in Queue Display L.

PC/ACD Interface Trace

AUTOMATIC LINE ACCESS

AUTOMATIC NIGHT SERVICE .........................................................

AUTOMATIC PAUSE INSERTION WITH SPEED DIAL ......................

AUTOMATIC PRIVACY ....................................................................

AUTOMATIC SELECTION ...............................................................

BACKGROUND MUSIC.. .................................................................

BATTERY BACK-UP (MEMORY)

BUSY LAMP FIELD (BLF) .................................................................

CALL ANNOUNCE - PRIVACY ..........................................................

CALL BACK ..................................................................................... 300-4

CALL COST DISPLAY FEATURE

CALL FORWARD: PRESET ..............................................................

C. D. E. Preset F.

CALL FORWARD:

CALL PARK CALL PICK-UP.

Preset Call Forward - ACD Groups

Preset Call Forward - Hunt Groups ..................................

Preset Preset Call Forward - Stations

Preset Call Forward - VM Groups ......................................

Call Forward - All Calls .....................................................

Call Forward - Busy

Call Forward - Busy/No Answer.. .....................................

Call Forward - No Answer .................................................

Call Forward - Off-Net .......................................................

.....................................................................................

Directed CaII Pick-up

Group Pick-up .................................................................

...........................................................................

CALL BACK TIMER ....................................................

................................................................

Member Status

Call

Forward - Off-Net ...........................................

CalI

Forward - UCD Groups ....................................

STATION

.................................................................................

.....................................................

..............................................

.................................................... 300-2

.....................................................

...........................................

.........................................................

....................................................

............................................................

......................................................

.....................................................

........................................... 300-5

.............................................................

..........................................................

........................................................

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

......................................

..................................

....................................... 300-2

..... ...+

................................... 300-4

...................... 300-2

........................

300-l

300-

.300-

.300- 1..

..300- 1

.300-

.300-2 .300-2

300-2

.300-3

300-3

.300-3

300-3

.300-3 .300-3 .300-3

-300-4 .300-4

300-4

.300-4 .300-4

300-5 300-5

300-5

.300-5

300-5 300-5 300-5

300-5 300-5

.300-5

Issue 1, February 1994

iii

:-.!J’. .

.;,!,“.

&#BLE

;?:.,

OF CONTENTS

..!L

irtjinitew

DVX

‘I1

Digital Key Telephone System

300.20

300.21

300.22

300.23

300.24

300.25

300.26

300.27

300.28

300.29

300.30

300.31

300.32

300.33

300.34

300.35

300.36

300.37

300.38

300.39

300.40

300.41

300.42

300.43

300.44

300.45

300.46

300.47

300.48

300.49

300.50

300.51

CALL TRANSFER CALLER ENTERED ICLID DIGITS CALLING STATION TONE MODE OPTION..

CAMP-ON

........................................................................................

CAMP-ON RECALL CANNED TOLL RESTRICTION..

CENTREX COMPATIBILITy

Flex Button Programming

Off-Hook Preference

C. Private Line Appearance

Programmable Flash Timer

Programming

CENTREX/PBX

CHAINING SPEED BINS.. CO LINE ACCESS CO

LINE

CLASS OF SERVICE

LINE

CONTROL (CONTACT)

CO LINE GROUPS

CO LINE IDENTIFICAT ION

CO LINE INCOMING RINGING ASSIGNMENT..

CO LINE LOOP SUPERVISION CO LINE QUEUE CO LINE RINGING OPTIONS

CO RING DETECT CONFERENCE

Add On Conference B. Multi-Line Conference C.

Unsupervised Conference

CONFERENCE ENABLE/DISABLE.. DATA FEATURE

DATABASE

PRINTOUT (DUMP) DATABASE UPLOAD/DOWNLOAD DAY/NIGHT CLASS OF SERVICE (COS) DEFAULT

BUTT’ON

DIAL BY NAME DIAL PULSE SENDING DIALING PRIVILEGES

............................................................................

................................................... 300-6

......................................

..........................................................................

.......................................................

.............................................................

.................................................

..........................................................

...................................................

............................................... 300-7

“W,

“#‘I,

and Hook-Flashes into Speed Dial . . 300-7

TRANSFER

.............................................................

............................................

.................... 300-7

...........................................................................

.........................................................

.......................................................

........................................................................... 300-7

.............................................................. 300-7

................................

......................................................... 300-8

.............................................................................

...........................................................

........................................................................... 300-8

................................................................................

...........................................................

...................................................... 300-8

.................................................

................................................

.............................................................................. 300-8

.......................................................

.................................................. 300-8

..........................................

MAPPING

..........................................................

...............................................................................

....................................................................

.....................................................................

DIRECT INWARD SYSTEM ACCESS @ISA) .....................................

CO Line Group Access

Programmable Access..

Station Access

Trunk-to-Trunk:

DISA

Call Forwarding:

..................................................................

DIRECT STATION SELECTION DIRECTED CALL PICK-UP

......................................................

.....................................................

...............................................................

......................................................

............................................................

300-6

300-6 300-6 300-6 300-6 300-6 300-6 300-6 300-6

300-7

300-7 300-7 300-7

300-7

300-8

300-9 300-9 300-9 300-9 300-9 300-9

300-9 300-9 300-9 300-9 300-9

300-

300-12

Issue 1. February 1994

irfuzite~ DVK ‘I1

Digital Key Telephone System

DIRECTORY DIALING ....................................................................

300.53

300.54

300.55

300.56

300.57

300.58

300.59

300.60

300.61

300.62

300.63

300.64

300.65

300.66

300.67

300.68

300.69

300.70

300.71

300.72

300.73

300.74

300.75

300.76

300.77

300.78

300.79

300.80

300.81

300.82

300.83

300.84

300.85

300.86

300.87

300.88

DISABLE OUTGOING CO LINE ACCESS. DISTINCTIVE RINGING (User Selectable) DO NOT DISTURB

DTMF SENDING EMERGENCY TRANSFER

END TO END SIGNALING .............................................................

EXCLUSIVE HOLD

EXECUTIVE OVERRIDE ...............................................................

EXECUTIVE/SECRETARY TRANSFER ........................................... 300-13

EXTERNAL NIGHT RINGING .........................................................

FLASH

FLASH ON INTERCOM .................................................................

FLASH RATES (Programmable) .....................................................

FLASHWITH SPEED DIAL............................................................

FLEXIBLE ATTENDANT ................................................................. 300-13

FLEXIBLE BUTTON ASSIGNMENT ...............................................

FLEXIBLE PORT ASSIGNMENTS

FORCED ACCOUNT CODES .........................................................

FORCED LEAST COST ROUTING GROUP CALL PICK-UP GROUP LISTENING

HANDSET RECEIVER GAIN ........................................................... 300-14

HEADSET COMPATIBILITY............................................................ 300-14

HEADSET MODE

HEARING AID COMPATIBLE ........................................................

HOLD PREFERENCE HOLD RECALL

HOT

HUNT GROUPS

ICLID FEATURE

IDLE SPEAKER MODE .................................................................. 300-16

INCOMING CO LINES OFF-NET FORWARD (VIA SPEED DIAL) INTERCOM INTERCOM SIGNALING SELECT

KEYSET

LAST NUMBER REDIAL (LNR) .......................................................

TABLE OF

Call Pick-up -Station.,

Call Pick-up - ACD/UCD Groups ....................................

(DND). .............................................................

One-Time Do Not Disturb (DND)

...........................................................................

.............................................................

.......................................................................

.....................................................................

.................................................................

......................................................................

.........................................................................

....................................................................

.............................................................................

LINE/RING DOWN ................................................................

............................................................................

Hunt Group Chaining ....................................................

Pilot Hunting

C. Station Hunting

............................................................................ 300-15

A. Calling Number/Name Display

Incoming Number/Name for SMDR Records

Unanswered Call Management

CALLING

SELF TEST .....................................................................

.................................................................

.............................................................

.....................................................................

...................................................

......................................

.......................................

.....................................

.‘.....................

...................................................

&CR)

........................................

......................................

...................

.......................................

..................................................

CONTE;PJ&,.

.300-

300-

.300-

300-

.300-12

300-12

.300-12 .300-12 .300-

300-12

.300-13

.300-

300-13

.300.300.300-13

.300.300.300.300.300-14 .300-14

.300-14 .300.300-15 .300-15

300-

.300-15 .300-

.300.300-

.300.300.300-

.....

.300-

300.300.300-

300-16

.<.,,(..,‘, s.5:

13 13

13 14 14 14

15 15

’

Issue 1, February 1994 V

TABLE OF CONTENTS

infinite” DVX

‘I1

Digital Key Telephone System

300.89

300.90 LEAST COST ROUTING

300.91

300.92

300.93

300.94 MESSAGE WAITING

300.95

300.96 MESSAGES - PERSONALIZED

300.97

300.98 MUTE KEY

300.99

300.100

300.101

300.102 OFF HOOKVOICE OVER

300.103

300.104

300.105

300.106

300.107

300.108

300.109

LCD INTERACTIVE DISPLAY

3-Digit Table

6-Digit Table (Office Codes)

Route List Tables..

Insert/Delete Tables

Weekly Time Tables

Daily Start Time Tables

Exception Tables

Default LCR Data Base

LCR

Routing for Toll Information

LOCAL NUMBER/NAME TRANSLATION TABLE LOOP BUTTON CO LINE ACCESS MEET ME PAGE

MESSAGE WAITING REMINDER TONE

Date and Time Entry to Personalized Message(s)

Messages - Custom

Personalized Message Code on a Flex Key

MUSIC ON HOLD

NAME IN DISPLAY NIGHT SERVICE FEATURE.. NIGHT SERVICE MODE

Automatic Night Mode Operation

External Night Ringing

Manual Operation D. Night Class of Service (COS) E.

Night Ringing Assignments F.

Universal Night Answer G. Weekly Night Mode Schedule

OFF-HOOK PREFERENCE

Auto Feature Access

Auto Line Access

Hot Line/Ring Down

Intercom Access

User Programmable Preference

OFF-HOOK SIGNALING OFF-PREMISE EXTENSIONS

ON-HOOKDIALING .......................................................................

ON LINE PROGRAMMING PAGE/RELAY CONTROL PAGING

........................................................................................ 300-20

..........................................................

...................................................................... 300-17

..........................................................................

.................................................................................... 300-18

........................................................................

.........................................................

(LCR)

..................................................................

................................................................. 300-19

.......................................................

.............................................

..........................................................

.......................................................

........................................................

..................................................

............................................................

...................................................

...................................

............................

.................................................

.................

.........................................

......................................................

.............

.........................................................

.......................

.........................................................

................................................................

.................................... 300-18

...................................................

..........................................................

...........................................

............................................. 300-19

(UNA)

.........................................

..........................................

.............................................................. 300-19

............................................................

.......................................................

............................................................

.......................................................

.............................................................

....................................... 300-19

(OPX)

...............................................

............................................................. 300-20

...............................................................

300- 16 300-

300-

300- 17 300- 17 300-

300-

300- 17 300- 17 300-

300- 17 300- 17

300-

300- 18

300-

300-18

300- 18

300-

300- 18 300- 18

300-

300- 19

300-

300- 19 300-

300-20 300-20

300-20

Issue 1, February 1994

infinite~

Digital Key Telephone System

<’ ”

‘i.

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300.110

300.111

300.112

300.113

300.114

300.115

300.116

300.117

300.118

300.119

300.120

300.12 1

300.122

300.123

300.124

300.125

300.126

300.127

300.128

300.129

300.130

300.131

300.132

300.133

300.134

300.135

300.136

TABLE OF CONTENTS

External Paging .............................................................. 300-20

Internal Paging

Paging Access Restriction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300-20

PAUSE TIMER.. ............................................................................

PERSONAL PARK .........................................................................

PBX DIALING CODES.. .................................................................

POOL

BUTTON

OPERATION PREFERRED LINE ANSWER PRIVACY RELEASE

Per CO Line Option.. ......................................................

Per Station Option .........................................................

PRIVATE LINE

..............................................................................

PULSE-TO-TONE SWITCHOVER.. ..................................................

RANGE PROGRAMMING...............................................................

RELEASE KEY ........................................................

REMOTE ADMINISTRATION ........................................................

Database Upload/Download ..........................................

..............................................................

..........................................................

......................................................................

.:.

...................

.300-20

.300-20 .300-20 .300-20

300-20

300-2 1

.300-2 .300-21

.300-2 .300-2

300-2 1

.300-2 .300-2 .300-2

.300-2

REMOTE SYSTEM MONITOR AND MAINTENANCE.. ...................... 300-22

A. Remote System Maintenance

B. Remote System Monitor

SAVE NUMBER

REDIAL

(SNR). ......................................................

SINGLE LINE TELEPHONE (SLT) COMPATIBILITY .........................

SPEAKERPHONE .........................................................................

STATION CLASS OF SERVICE

(COS) STATION MESSAGE DETAIL RECORDING STATION RELOCATION FEATURE STATION SPEED DIAL

................................................................... 300-23

.........................................

..................................................

.............................................

(SMDR)

.......................

.................................................

.300-22

300-22 300-22

300-22

.300-22

300-22

.300-22

300-22

SYSTEM CAPACITY ...................................................................... 300-23

Up to 48x96 Configuration .............................................

SYSTEM HOLD .............................................................................

SYSTEM SPEED DIAL ..................................................................

.300-23 .300-23

.300-23

TEXT MESSAGING (Silent Response) ............................................. 300-23

TOLL RESTRICTION (TABLE DFUVEN)

..........................................

TRANSFER RECALL .....................................................................

UNIFORM CALL DISTRIBUTION

Alternate UCD Group Assignments

Auto Wrap-Up w/Timer .................................................

Available/Unavailable Mode...........................................

Incoming CO Direct Ringing..

No-Answer RecalI Timer..

No-Answer Retry Timer

Overflow Station Assignments

Recorded Announcements (RAN)

Agent Queue Status Display ..........................................

UNIVERSAL NIGHT ANSWER

(UCD)

.......................................... 300-23

................................

.........................................

...............................................

................................................... 300-24

........................................

..................................... 300-24

(UNA)

...............................................

.300-23

.300-24

300-24

1 1 1

Issue 1, February 1994

vii

TABLE OF CONTENTS

in.nitem

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Digital Key Telephone System

300.137

300.138

SECTION 310

310.1

310.2

310.3

310.4

310.5

310.6

310.7

310.8

310.9

310.10

310.11

310.12

310.13

310.14

310.15

310.16

310.17

310.18

310.19

310.20

310.21

310.22

310.23

VOICE MAIL GROUPS

VM Disconnect Signal - Pass

B. VM In-Band Signaling Integration

VM Message Waiting Indication

VM Tone Mode Calling Option .........................................

Transfer/Forward..................................................... 300-25

VM Transfer with ID Digits

VOLUME CONTROLS..

SINGLE LINE TELEPHONE FEATURE DESCRIPTION..

ACCOUNT CODE ............................................................................

AUTOMATIC LINE ACCESS .............................................................

CALL FORWARD CAMP ON

CONFERENCE .............................................................

CONFERENCE /WITH PERSONAL PARK.........................................

DIRECT OUTSIDE LINE GROUP ACCESS ........................................

DIRECT OUTSIDE LINE RINGING ...................................................

DIRECTED CALL PICK-UP ..............................................................

DO NOT DISTURB

GROUP CALL PICK-UP.. ..................................................................

HANDSET RECEIVER GAIN ............................................................

INTERCOM CALLING LOOP INTERRUPT

MESSAGE WAITING/CALL BACK.. ..................................................

MESSAGES - PERSONALIZED ........................................................

NIGHT SERVICE

OFF-HOOK PREFERENCE ..............................................................

PERSONAL PARK.. ..........................................................................

QUEUING .......................................................................................

STATION SPEED DIAL.. SYSTEM SPEED

TRANSFER ......................................................................................

........................................................................................

Messages -Custom..

(VM)

...........................................................

Thru

.................................. 300-25

................................... 300-25

...................................... 300-25

.............................................

..................................................................

........3 10-l

.............................................................................

................ 310-l

I..

@ND)

OPTION

.............................................................................

DlAL

................................................................

......................................................................

.............................................................

.........................................................

.................................................................. 310-2

.....................................................................

300-24

300-25

300-25 300-25

310-l 3

lo-

310-l

lo-

310-l

lo-

310-l 3

lo-

310-2 3 10-2 310-2 3 10-2 310-2

310-2 3 10-2 3 10-2

3 10-2 310-2

310-2 310-2

1 1

SECTION 320

320.1

320.2

320.3

320.4

320.5

320.6

320.7

320.8

320.9

320.10

320.11

ATTENDANT FEATURE DESCRIPTION

ATIXNDANT ATIENDANT A’ITENDANT ATl-ENDANT

ATI-ENDANT RECALL

AUTOMATIC NIGHT MODE .............................................................

HANDSET RECEIVER GAIN ............................................................

INCOMING CO LINE OFF-NET FORWARD.. .....................................

NIGHT SERVICE FEATURE.............................................................

TIME AND DATE

ATIENDANT

DISABLE OUTGOING ACCESS ...................................

OVERFLOW................................................................

OVERRIDE.................................................................

POSITION

PROGRAMMlNG..

SEARCH.. ...................................................................

...................................................................

......................................................................

.................................................

......

..e

........................

320-l

320320320-

320320320320-

320-l

320-,I 320-

320-2

1 1

vlli Issue 1, February 1994

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Digital Key Telephone System TABLE OF CONTENTS

320.12

320.13

320.14

320.15

320.16

SECTION 400

400.1

400.2

400.3

400.4

400.5

400.6

400.7

400.8

400.9

400.10

400.11

400.12

400.13

400.14

400.15

400.16

400.17

400.18

400.19

400.20

BUSY LAMP FIELD INDICATORS

DIRECT STATION CALLING .............................................................

MAPPING OPTIONS ......................................................................... 320-2

MESSAGES - CUSTOM .................................................................... 320-2

RELEASE KEY

.................................................................................

STATION FEATURE OPERATION

INTRODUCTION

KEY TELEPHONE STATION FEATURES ..........................................

ANSWERING AN OUTSIDE CALL..

PLACING AN OUTSIDE CALL ON HOLD..........................................

ANSWERING A RECALL ..................................................................

ACCOUNT CODES ...........................................................................

DISABLE OUTGOING CO LINE ACCESS .........................................

PLACING AN OUTSIDE CALL (Automatic Line Selection)

AUTOMATIC CALL DISTRIBUTION (ACD) .......................................

Agent

ACD Agent “HELP” button ................................................. 400-5

ACD

ACD Agent Queue Status Display .....................................

ACD Available/Unavailable Mode

ACD

Supervisor

Supervisor Monitor With Barge-In

Supervisor Queue Status Display

ACD Group Member Status ..............................................

BACKGROUND MUSIC (Optional) ....................................................

AUTOMATIC SELECTION

CALL BACK CALL FORWARD:

Call Forward - All Calls ..................................................

Call Forward - No Answer ................................................

Call Forward - Busy

Call Forward - Busy/No Answer.....................................

Call Forward - Off-Net (via speed dial) .............................

Call Forward - ACD or UCD Groups ...............................

Call Forward - Voice Mail Groups ...................................

H. Call

CALL FORWARD: CALL FORWARD:

A. Incoming CO Lines Off-Net (via speed dial)

CALLING STATION TONE MODE CALL PARK

CALL PICK-UP:

CALL TRANSFER ..........................................................................

TRANSFERRING CO CALLS TO A STATION FORWARDED TO VM . .

.............................................................................

CaIl

Qualification.....................................................

Overflow

.....................................................................................

Forward - Hunt Groups ...........................................

..................................................................................

GROUP

Station - Available/Unavailable Mode

................................................................

STATION

PRESET CO LINES

............................................................

................................................................

....................................................

...........................................

..................................................

.................

Feature

..........................................................

........................................................

.........................................................

............................................

...................................... 400-6

Feature

OPTION

......................................

..................................... 400-7

......................................

.....................

......................................

........

...400-9 ...400-9

.400-

.400.400.400-l

.400,400-

.400-l

.400-12

.400.400-

400-

.320-2

320-2

400-

.400-l .400-

.400-4 .400-4

400-4

.400-4 .400-4 .400-4

.400-4

.400-5

400-6

.400-6

400-7

400-8

.400-8

400-9

.400-g

400-

10 10

400-10

10 11

11 11

400-

12 12

Issue 1, February 1994

TABLE OF CONTENTS

Digital

inJini te” DVX

Key

Telephone System

‘I1

400.21

400.22

400.23

400.24

400.25

400.26

400.27

400.28

400.29

400.30

400.31

400.32

400.33

400.34

400.35

400.36

400.37

400.38

400.39

400.40

400.41

400.42

400.43

400.44

400.45

400.46

400.47

400.48

400.49

400.50

400.51

400.52

400.53

400.54

400.55

400.56

400.57

400.58

400.59

CAMP-ON CO LINE ACCESS CO LINE QUEUING

CONFERENCE COMBINATIONS....................................................

DATA FEATURE

DIALBY

DIRECTED CALL PICK-UP DIRECTORY DIALING - Stations DIRECT INWARD SYSTEM ACCESS DISTINCTIVE RINGING DO

NOT

EXCLUSIVE HOLD ........................................................................

ExEcum

EXECUTIVE/SECRETARY TRANSFER FLASH

FLASH ON INTERCOM ..................................................................

FLEXIBLE BUTTON ASSIGNMENT..

GROUP

HANDSET RECEIVER GAIN HEADSET MODE ICLID UNANSWERED CALL MANAGEMENT TABLE INTERCOM CALLING

INTERCOM TRANSFER.. ...............................................................

KEYSET

B. C.

LAST NUMBER

LEAST COST ROUTING.................................................................

MEET ME PAGE ............................................................................ 400-24

MESSAGE WAITING..

MUTE KEY..

NIGHT SERVICE FEATURE.. .........................................................

OFF-HOOK PREFERENCE

OFF HOOK VOICE OVER (OHVO). .................................................

PAGING

PBX/CENIREX

PERSONAL PARK

PERSONALIZED MESSAGES

B. C.

PRIME FLEX

PROGRAMMING YOUR NAME INTO THE LCD DISPLAY

PULSE-TO-TONE SWITCHOVER ...................................................

......................................................................................

.........................................................................

.......................................................................

............................................................................

NAME

DISTURB.........................................................................

One-Time Do Not Disturb

..........................................................................................

LISTENING.. .....................................................................

SELF TEST.. ....................................................................

Keyset Keyset

DSS LED/Button Test .................................................... 400-23

........................................................................................

Personalized Message - Date & Time Entry.. Personalized Messages - Custom Personalized Message Code On A Flex Button

............................................................................. 400-15

............................................................

....................................................

(DISA)

.................................................................

...............................................

OVERRIDE

..........................................................................

LCD/LED Test.....................................................

Button Test .........................................................

REDIAL

..................................................................................

TRANSFER ...........................................................

.......................................................................... 400-27

BU’ITON

................................................................

..............................................

..........................................................

....................................................................

................................................................

.....................................................................

............................................................

........................................................

PROG RAMMING ........................................

...................................

.?.

.......................

.................................... 400-28

................

......................

....................

.................

................

400-

13 400-13

400-

19 400-19

400-

19 400-20 400-2 1 400-2 1 400-22 400-22 400-22 400-23 400-23

400-23 400-23

400-24 400-24

400-24 400-24 400-25 400-25 400-25 400-26 400-26

400-27 400-27

400-28

400-28 400-28 400-29

Issue 1, February 1994

infkitem

DVX

‘I1

Digital Key Telephone System TABLE

CONTENTS

400.60

400.61

400.62

400.63

400.64

400.65

400.66

400.67

400.68

400.69

400.70

400.71

400.72

SECTION 405

405.1

405.2 KEY TELEPHONE STATION FEATURES ...........................................

405.3

405.4

405.5 CALLING STATION TONE MODE OPTION ........................................ 405-8

405.6

405.7 CO LINE QUEUING

405.8

405.9 DO NOT DISTURB

405.10

405.11

405.12

405.13

405.14

SAVE NUMBER REDIAL.. .............................................................

PROGRAMMING PBX/CENTREX CODES ONTO FLEX BUTTON..

SPEAKERPHONE .........................................................................

STATION RELOCATION FEATURE ................................................. 400-29

STATION SPEED DIAL ................................................................... 400-30

STORING SPEED NUMBERS.. ......................................................

SYSTEM SPEED DIAL ..................................................................

TEXT MESSAGING (Silent Response) UNIFORM CALL DISTRIBUTION

UCD Calls In Queue Display..........................................

UCD Available/Unavailable Mode

UNIVERSAL NIGHT ANSWER VOICE MAIL OPERATION

Voice Mail Transfer with ID..

VM Tone Mode Calling Option.. ................

RELEASE

VOLUME CONTROLS ....................................................................

BASIC

INTRODUCTION..

AUTOMATIC CALL DISTRIBUTION (ACD)

B. C. D.

E. ACD Overflow Station - Available/Unavailable Mode

CALL FORWARD:

B. C. D.

E. Call Forward - Off-Net (via speed dial) ..............................

F. G. H.

CONFERENCE WITH PERSONAL PARK.. ........................................

DIRECTED

MESSAGE WAITING MUTE KEY

PBX/CENTREX

PERSONAL PARK (Flip-Flop). ........................................................

PROGRAMMING YOUR NAME INTO THE LCD DISPLAY

BUTlQN

KEYSET

Agent

ACD Agent “HELP” button.. ..............................................

ACD Call Qualification.. ...................................................

ACD Available/Unavailable Mode.....................................

Call Forward - All Calls

Call Forward - No Answer ................................................

Call Forward - Busy..

Call Forward - Busy/No Answer.. .....................................

Call Forward - ACD or UCD Groups .................................

Call Forward - Voice Mail Groups.....................................

Call Forward -Hunt Groups.. ............................................

CALLPICK-UP

......................................................................................

........................................................................

FEATURE OPERATION

...........................................................................

STATION

........................................................................

...........................................................................

.......................................................................

TRANSFER.. ..........................................................

(UNA)

(V-M)

Feature

............................................................

..............................................................

.............................................

(UCD)

.....................................................

.........................................

..................................

..............................................

..........................................

..?.

..................

................................

.......................................

............................................. 405-4

.....................................................

.......................................................

................

.400-29

.400-29 .400-29

.400-30 .400-30

400-30

.400-3 .400-32

.400-32 .400-32

.400-32 .400-33

.400-33

400-33

........

...405-9

.405-

405-

.405-

405-

.405-4

.405-4 .405-5 .405-5 .405-5

.405-5

405-5

.405-6 .405-6 .405-6 .405-7 .405-7 .405-7

405-8

.405-8 .405-8 .405-g

405-9

.405-g

405-9

.405-g

1 1

Issue 1. February 1994 xl

TABLE OF CONTENTS

intnitem DVX

Digital Key Telephone System

‘I1

405.15

SECTION 410

410.1

410.2

410.3

410.4

410.5

410.6

410.7

410.8

410.9

410.10

410.11

410.12

410.13

410.14

410.15

410.16

410.17

410.18

410.19

410.20

410.21

410.22

410.23

410.24

410.25

410.26

410.27

410.28

410.29

410.30

410.31

410.32

410.33

410.34

VOLUME CONTROL

SLT FEATURE OPERATION

INTRODUCTION .............................................................................. 410-l

ACCOUNT CODE

AUTOMATIC CALL DISTRIBUTION (ACD) ........................................

A. Agent

ACD Agent “HELP” button

ACD Available/Unavailable Mode .....................................

CALL BACK ..................................................................................... 410-4

CALL FORWARDING

CALLING STATION TONE MODE OPTION.. ......................................

CAMP-ON CALL PARK (System)

CALL TRANSFER: ........................................................ ,.................. 410-5

CLEAR CALL FORWARD, DND, PERSONALIZED MESSAGES ..........

CO LINE QUEUING ......................................................................... 410-5

CONFERENCE

CONFERENCE WITH PERSONAL PARK...........................................

DIRECT OUTSIDE LINE ACCESS

DIRECTED CALL PICK-UP ..............................................................

DO NOT DISTURB........................................................................... 410-5

PBX/CENTREX

GROUP CALL PICK-UP

PLACING CALLS ON EXCLUSIVE HOLD.. ........................................ 410-6

HANDSET RECEIVER GAIN

INTERCOM CALLING ...................................................................... 410-6

LEAST COST ROUTING.. ................................................................. 410-6

MESSAGE WAITING.. ......................................................................

OFF-HOOK PREFERENCE PERSONALIZED MESSAGES PAGING

MEET ME PAGE.............................................................................. 410-7

PERSONAL PARK (Flip-Flop) ...........................................................

PROGRAMMING YOUR NAME INTO THE LCD DISPLAY ..................

STATION STORING STATION SPEED NUMBERS

SYSTEM SPEED DIAL.. ................................................................... 410-8

UNIVERSAL NIGHTANSWER (UNA) ................................................

UCD AVAILABLE/UNAVAILABLE

........................................................................................

.......................................................................................... 410-7

SPEED DIAL ....................................................................

......................................................................

...................................................

...........................................................................

.......................................................................

................................................................................

TRANSFER (Flash Command to CO Line)

....................................................................

Feature

............................................................

..............................................................

..........................................................

.............................................

................................................

....................................................

...............

............................................

.................................................... 410-8

405-

410-l

410-l 410-l 4

lo410- 1

4 1 O-4

4 10-4 4 10-4 410-4 4 1 O-5

410-5

4 1 O-5 4 1 O-5 4 1 O-5 4 1 O-5

410-6 410-6

4 10-6

410-6 4 1 O-7 410-7

4 1 O-7 410-7 410-8 410-8

410-8

SECTION 420

420.1

420.2

420.3

420.4

420.5

xii

ATTENDANT FEATURE OPERATION

INTRODUCTION ..............................................................................

ATTENDANT KEY TELEPHONE ANSWERING AN OUTSIDE CALL

PLACING OUTSIDE LINE ON HOLD ................................................

ANSWERING A RECALLING OUTSIDE LINE .................................... 420-4

STATION

.....................................................

....................................

FEATURES.. ....................

Issue 1, February 1994

420- 1

420420-

420-4 420-4

1 1

infmitew DVX

‘I1

Digital Key Telephone System

TABLE OF CONTENTS

420.6

420.7

420.8

420.9

420.10

420.11

420.12

420.13

420.14

420.15

420.16

420.17

420.18

420.19

420.20

420.21

420.22

420.23

420.24

420.25

420.26

420.27

420.28

420.29

420.30

420.31

420.32

420.33

420.34

420.35

430.1

ATI-ENDANT DISABLE OUTGOING ACCESS.. .................................

All-ENDANT

ATTENDANT RECALL

DATA FEATURE DIAL BY NAME

DISTINCTIVE RINGING.. EXECUTIVE OVERRIDE..

HANDSET RECEIVER GAIN.. ..........................................................

ICLID UNANSWERED CALL MANAGEMENT TABLE..

INTERCOM CALLING......................................................................

INCOMING CO LINES OFF-NET (via speed

KEYSET

A. Keyset B. C.

MESSAGES - CUSTOM

DIRECTORY DIALING - Attendant ................................................

NIGHT SERVICE

OFF HOOK VOICE OVER (OHVO)

SETI-ING

STORING SYSTEM SPEED NUMBERS

TEXT MESSAGING (Silent Response) .............................................

ATI’ENDANT TRANSFER SEARCH

PLACING AN OUTSIDE CALL (Automatic Line Selection)

CALL PARK ..................................................................................

DO NOT DISTURB INDICATION.. RETRIEVING A PARKED CALL

CALL TRANSFER ..........................................................................

CAMP-ON FLEXIBLE BUTTON PROGRAMMING

MEET ME PAGE.. .........................................................................

PAGING

B. C.

RELEASE

LCD DISPLAYS ................................................................................

OVERRIDE

.............................................................................. 420-4

................................................................................ 420-5

SELF TEST

LCD/LED Test.. ....................................................

Keyset

DSS LED/Button Test ..............................?......................

Programming - Attendant..

SYSTEM TIME AND DATE

.........................................................................................

External Paging

Internal Paging AU Call Paging (Internal/External)

Button Test...........................................................

...........................................................................

......................................................................................

BUTI-ON

................................................................

.....................................................................

.................................................................

...............................................................

......................

dial)

..............................

........................................................................

..................................................................

.............................................

.................................................

.............................................

..........................................

................................................

...............

..................................................

......................................................

............................................. 420-17

.............................................................

..............................................................

...................................

.......................................................................

.420-4 .420-4 .420-4

.420-6 .420-7

.420-7 .420-S .420-S .420-S

420-9

.420-g .420-g .420-g

420-

.420.420-

.420.420.420-15 .420-

420.420.420.420.420.420.420-

420-

.420-17

420-18

.420.420-

420-18

.420-

430-

10 11

12 14

15 15 17 17 17 17 17 17

18 18

SECTION 500

500.1

500.2

500.3

INSTALLATION

SITE PLANNING

INSTtiLAT’ION

SYSTEM COMPONENTS FOR THE DVX I’ SYSTEM ........................

Issue 1, February 1994

........................................................................

..............................................................................

System

Lightning Protection.,

Equipment Cabinet With Power Supply (KSU)

Grounding

PLANNING FOR THE DVX I’ SYSTEM..

...........................................................

.......................................................

...................

..................

500-l

500- 1

.500.500-

.500-2 .500-2

.500-2

xiii

1 1

TABLE OF CONTENT9

500.4

500.5

500.6

500.7

500.8

500.9

500.10

infinitem

Digital

Cabinet Installation

Central Processor Unit (CPU)

Voice Control Board E. Key Telephone Board F. Single Line Board (SL12) G.

CO Loop Interface Board (C012)

APPLICATION MODULES ..............................................................

A. 4-Circuit DTMF Receiver Module (DTM4)

Tri-Output Power Supply Installation

Backplane I/O Expansion Module Installation

DIGITAL TERMINALS

A. Digital Terminal Installation:

B. Digital DSS Console Installation: C.

Wall Mounting the 33-Button Digital D.

Wall

Mounting the 8-Button Digital Terminal..

Single Line Telephone Installation

SLT Adapter / Off-Premise Extension Module

PO~RFAILURE;TRANSFER

Relay / Sensor Interface Module B. Power Failure Transfer Unit

INSTALLING RECORDED ANNOUNCEMENT DEVICE (RAN). DATA FEATURE

....................................................................

............................................................................

..........................................................

............................................

(VCB)

..............................................

(KT12)

........................................................ 500-24

...........................................

.................................................

.....................................

............................................

..........................................

....................................

.....................................

(PFIU)

Key

Telephone System

........................

...............................

TerminqI

.................................. 500-23

.................................

................

................ 500-23

(OPX)

........ 500-23

......... 500-30

DVX

500-2 500-6

500500500500-

500-

500- 18 500- 18

500- 19

500-20 500-20

500-24

500-3

‘I1

14 16

SECTION 600

600.1

600.2

600.3

SECTION 700

700.1

700.2

700.3

700.4

700.5

700.6

700.7

700.8

SECTION 710

710.1

SYSTEM CHECK-OUT

INTRODUCTION ..............................................................................

PRELIMINARY PROCEDURES POWER UP SEQUENCE

CUSTOMER DATA BASE PROGRAMMING

INTRODUCTION PROGRAM MODE ENTRY (Key Station)

PROGRAM MODE ENTRY (Data Terminal or PC) ............................

BEGINNING TO PROGRAM INITIALIZATION

CUSTOMER DATA WORKSHEETS ................................................

DATA BASE FIELDS ...................................................................... 700-12

DATABASE UPLOAD/DOWNLOAD ROUTINE

Using the PC to Upload/Download thru Remote

Administration

..............................................................................

............................................................................

SYSTEM PARAMET

SYSTEM TIMERS

System Hold Recall Timer.. B.

Exclusive Hold C.

Attendant D. Transfer Recall Timer E.

Preset Forward Timer

............................................................................ 710-l

.............................................................

.........................................................

..................................................................

............................

...........................................

...........................................................

................................

...............................................................

ERS PROGRAMMING

...............................................

RecalI

Timer..............................................

RecallTimer..

................................................... 710-3

.......................................................

.............................

600-l

600- 1 600- 1 600- 1

700- 1

700-

700- 1 700- 11 700- 11

700-l 1

700- 12

700-12 700-12

710-l

710-2 7 10-2

7 1 O-3 710-4

Xiv

Issue 1, February 1994

infinite~

Digital Key Telephone System

DVX

710.2

710.3

710.4

710.5

710.6

710.7

710.8

710.9

‘I1

F. G. H. I.

K. L. M. N.

0. P.

R. S.

SYSTEM FEATURES PROGRAMMING ...........................................7 lo-

A. Attendant Override

B. C.

D. E. F.

G. H. I. J. Idle Speaker Mode K.

L. M. Handset Receiver Gain N.

ADDITIONAL SYSTEM FEATURES PROGRAMMING

A. Privacy Release Tone Option

FLASH RATES

B. C. D.

ATI-ENDANT

SYSTEM TIME AND DATE PBX DIALING CODES EXECUTIVE/SECRETARY PAIRS RELAY/SENSOR PROGRAMMING

B. C.

TABLE OF CONTENTS

Call Forward No/Answer Timer

Pause Timer..

Call Park Recall Timer..

Conference/DISA Timer.. Paging Timeout Timer CO Ring Detect Timer.. SLT DTMF Receiver Timer.. Message Wait Reminder Tone.. SLT Hook Flash Timer SLT Hook Flash Debounce Timer SMDR Call Qualification Timer

Automatic Call Back Timer

Reminder Ring Timer.. Release Guard Timer

Hold

Preference..

External Night Ring.. ...................................................... 710-14

Executive Override Warning Tone Page

WarningTone

Background Music Channel LCR Enable

Account Codes - Forced

Group

Call Cost Display Feature

Music On Hold................................................................ 710-18

Call Qualifier Tone

Incoming CO Line Ringing Incoming Intercom Ringing

Call Forward Message Waiting

Programming relay for External Paging: Programming relay for RAN Starting:. Programming relay for Power Failure Transfer:.

Listening

(Programmable)

STATION ASSIGNMENT

...................................................................

....................................................

.......................................................7

....................................................

......................................................

...................................................

................................

........................................................

............................................................. 710-13

.........................................................

...................................................................

..................................................

.............................................................

.......................................................... 710-17

....................................................

Option ...............................................7 1 O-20

.....................................................

...................................................................

............................................................

...................................................................

.................................................. 710-25

.................................................

......................................... 710-4

.710-5 .710-5

.................................................

..............................................

..........................................7 10-8

.....................................

.......................................7 lo-

............................................

.a..

...................

...................................

............................................7

................................................ 710-18

....................

...........................................7 1 O-2 1

..............................................

.............................................

............................................ 710-24

..........................

..............................

............... 710-28

.710-6

10-6 .710-7 .710-7

.710-8 .710-g

.710-10 .710-l

710-l 1

.710-13

710-14 710-15

lo-

.710-16

710-16

.710-17

710-19

..710-2 1

1 O-22

7 1 O-22 7 1 O-23

710-23

1 O-23

.710-24 .7

1 O-25

710-26 7 1 O-27

7 1 O-27

Issue 1, February 1994

TABLE OF CONTENTS

infinitem

Digital Key Telephone System

DVX

‘I1

710.10

710.11

710.12

710.13

710.14

710.15

710.16

710.17

Programming relay for Loud Bell Control:

Programming relay for CO Line Control.

Assign Relay/Sensor Interface Module to a station:.

G. Program sensing circuit as a RAN Sensing (RAN END)

circuit:

BAUD RATE ASSIGNMENTS

ACCESS CODES

DISA Access Code

Database Admin. Password

STATION MESSAGE DETAIL RECORDING (SMDR)

SMDR Enable/Disable ....................................................

Long Distance/Local Assignment

Character Print Assignment

Baud Rate Display.. ........................................................ 710-36

SMDR Port Assignments

WEEKLY NIGHT MODE SCHEDULE

Automatic /Manual Operation

Day of Week programming

DIRECTORY DIALING

FLEXIBLE CARD ASSIGNMENTS ..................................................

HUNT GROUPS

Hunt Group Programming..

Station/Pilot Hunting Assignment

LOCAL NUMBER/NAME TRANSLATION TABLE ............................

...........................................................................

.........................................................

...........................................................................

........................................................... 710-33

............................................

....................................

............................................

.................................................

..............................................

.........................................

..............................................

...................................................................

.............................................................................

............................................

..................................

.......................

........................... 710-30

.......................

........

7 1 O-29

7 1 O-30

710-31 7

710-33

710-34 7

7 1 O-35 7 1 O-35 7 1 O-36

7 7 1 O-37

7 1 O-37 7 1 O-37 7 1 O-38

7 1 O-4 1 7 1 O-42

710-42 7 1 O-42

7 1 O-43

lo-32

lo-35

lo-36

SECTION 720

720.1

720.2

720.3

CO LINE ATTRIBUTES PROGRAMMING...............................

INTRODUCTION..

DTMF/Dial

CO/PBX Programming

UNA Programming.. D. DISA Trunk-to-Trunk (Per CO Line) E.

Privacy F. Loop Supervision Programming G.

DISA Programming.. H.

Flash Timer Programming I.

Line Group Programming J.

Class of Service K.

CO Line Ringing Assignments.. L.

CO Line Identification Display M. Trunk Direction N.

Ring Delay Timer

DIAL PULSE

FLEXIBLE PORT ASSIGNMENT FEATURE.....................................

............................................................................

Pulse Programming

.....................................................

..........................................................

.............................................................................

.........................................................

(COS) Programming

..............................................................

............................................................

-RS..

......................................................... 720-12

........................................ 720-2

.................................. 720-3

........................................ 720-5

................................................

.................................................

.................................

.........................................

........................................

720-

720- 1

720-2 720-3

720-4

720-6

720- 7

720-7 720-8

720-9 720- 10 720- 11 720-

720-

xvi

Issue 1, February 1994

inftnite”

Digital

DVX

‘I1

Key .,Tele.phone

System

TABLE OF CONTENTS

SECTION 730

730.1

730.2

730.3 DIGITAL DATA INTERFACE UNIT (DDIU)

730.4 FLEXIBLE PORT ASSIGNMENT FEATURE

STATION ATTRIBUTES PROGRAMMING

INTRODUCTION

Paging Access

Do Not Disturb

Conference Enable/Disable (Per Station) D. Executive Override E.

Privacy (Per Station).

System Speed Dial Access.. G.

Line Queuing..

H. Preferred Line Answer.. I.

Off-Hook Voice Over.........................................................

Call Forwarding

Forced Least Cost Routing

ACD Supervisor Monitor w/Barge-In..

Executive Override Blocking

CO Line Ringing Options

PAGE

“B”

INTRODUCTION ............................................................ 730-10

A. Station Identification B.

Station Class of Service (COS) C. Speakerphone/Headset Programming

Pick-Up Group(s) Programming E.

Paging Zone(s) F.

Preset Call Forward Programming.. G.

CO Line Group Access

LCR

Off-Hook Preference Programming

Flexible Button Programming K.

Display Flexible Buttons

Baud Rate Options ......................................................... 730-23

Character Length Option C.

Stop Bit(s)

.............................................................................

................................................................... 730-2

................................................................. 730-2

............................................................

........................................................

...............................................

.................................................................

.....................................................

...............................................................

(LCR)

..............................................

...................................................

......................................................

.........................................

Programming

Class of Service

Option ...........................................................

(COS)

..........................................

....................................................

..............................................

.......................................... 730-20

.................................................

................................................

.,............................

.......................................

......

.............................

.......................................

.................................

..................................

......................................

..................................... 730-25

730-l

.730-l

........................... 730-3

730-3

.730-4

730-5

.730-5

730-6

.730-6 .730-7

730-7

..+.

....................

.730-8

730-8

730-9

730- 11 730- 14 730- 15 730- 15

.730-

16 730-17

730- 18 730- 18

730-19

730-22 730-23

730-24 730-24

SECTION 740 ICLID PROGRAMMING

740.1

740.2

740.3

Issue 1, February 1994

INTRODUCTION

Calling Number/Name Display

Incoming Number/Name for SMDR

Unanswered Call Management

ICLID RINGING ASSIGNMENT ICLID FEATURES

Enable/Disable.. ..............................................................

Name in Display

Baud Rate Display

Port Assignment

..............................................................................

...........................................................................

............................................................

........................................

...................................

..........................................

........................................................

..............................................................

............................................................

..............................................................

740-l

.740-

740- 1 740- 1

.740-3 .740-5

.740-5 .740-5

740-6

.740-6

xvii

TABLE OF CONTENTS

infinitem

Digital Key Telephone System

DVX

‘I1

SECTION 745

745.1

745.2

745.3

745.4

745.5

AUTOMATIC CALL

ACD GROUP PROGRAMMING

A. Alternate ACD Group Assignment..

B. ACD Overflow Station Assignment C.

ACD Recorded Announcement Assignment(s) (RAN) D. ACD Supervisor Programming E.

ACD Station Assignment(s)

ACD TIMERS

B. C. ACD Overflow Timer D. E. ACD No-Answer Recall Timer F. G. Guaranteed Message Timer

ACD RAN ANNOUNCEMENT TABLES PC/ACD INTERFACE TRACE

B. Trace Port Assignment

C. Baud Rate Display..

ACD GROUP PROGRAMMING

C. ACD Recorded Announcement Assignment(s) (RAN).

D. ACD Supervisor Programming

E. ACD Station Assignment(s)

..................................................................................

ACD Ring Timer

ACD Message Interval Timer..

ACD Auto Wrap-Up Timer

ACD No-Answer Retry Timer..

Event Trace Enable/Disable

Alternate ACD Group Assignment ACD Overflow Station Assignment

DISTRIBUTION (ACD)

.........................................................

..........................................

...............................................

................................................................

...........................................

.........................................................

.................................................

............................................

....................... ....................

..............................................

............................................

........................................................

...........................................

....................................................

........................................................

.......................................................

........................................

.............................................

.............................

...................................

....................................

...................................

..................................

..........

.......

745-l

745- 1

745-2 745-2 745-3 745-4 745-5 745-6

745-6 745-7 745-7 745-8 745-8 745-9 745-9

745- 10 745- 11

745- 11

745-12 745-12

745- 13 745- 14

745- 14 745- 15 745- 16 745- 17

SECTION 750

750.1

750.2

750.3

xviii

UNIFORM CALL DISTRIBUTION

UCD GROUP PROGRAMMING..

Alternate UCD Group Assignment

UCD Overflow Station Assignment.. C. UCD Recorded Announcement Assignment(s) (RAN). D.

UCD Station Assignment(s)

UCD TIMERS

B. UCD Message Interval Timer C. UCD Overflow Timer.. D. E. UCD No-Answer Recall Timer F.

UCD RAN ANNOUNCEMENT TABLES

..................................................................................

UCD Ring Timer

UCD Auto Wrap-Up Timer

UCD No-Answer Retry Timer

...............................................................

(UCD)

.......................................................

...............................................

.......................................................

................................................

.................................

....................................

..................................

.............................................

...........................................

............................................

.............................................

Issue 1, February 1994

.........

750-l

750- 1

750-2 750-2 750-3 750-4 750-5

750-5 750-6 750-6 750-7

750-7

750-8

750-9

inftnite’“b

Digital Key Telephone System

DVX

‘I1

TABLE OF CONTENTS

SECTION 755 VOICE MAIL GROUPS

755.1

755.2

755.3

SECTION 760

760.1

760.2

760.3

VOICE

VOICE MAIL OUTPULSING TABLE ..................................................

VOICE MAIL IN-BAND FEATURES

NWL

PROGRAMMING ..........................................................

Alternate Voice Mail Group B. “Leave” Mail Index Entry C.

“Retrieve” Mail Index Entry

Station Assignment(s)

Voice Mail In-Band Signaling

B. Voice Mail Disconnect Table

Voice Mail In-Band Digits B. Voice Mail Transfer/Forward

EXCEPTION TABLES PROGRAMMING

REIKI’ED

A. CO/PBX Lines

TOLL

A. Entering Toll Table Programming

ITEMS TO TOLL RESTRICTION ......................................

Forced Account Codes.......................................................

C. SLT D.

RESTRICTION PROGRAMMING ..............................................

B. C. D. E.

DTMF

Receivers

LCR vs.

Allow Table Programming.................................................

Deny Table Programming

Special Table Programming

Displaying Toll Table Entries

Toll Restriction..

(VM)

. . . . . . . . . . . . . . . . . ..*.....................*.**.......

...............................................

...................................................

...............................................

.......................................................

...........................................

..............................................

..................................................

.................................................. 755-6

............................................

..................................

.............................................

..................................................................

........................................................

..................................................

...................................... 760-4

..................................................

............................................... 760-8

.............................................

755-l

755

755-2 755-2

755-3 755-3

755-4

.755-4

755-5

.755-6

755-7

760-

760- 1

.760-2

760-2

.76O-2 .760-3

760-4

.760-5

760-7

760-9

SECTION 765 LEAST COST ROUTING

765.1

765.2

SECTION 770

770.1

INTRODUCTION.. ...........................................................................

LCR Operation ..................................................................

LCR

TmLES

B. 6-Digit Office Code Table C. D. E. F. Daily Start Time Table G. H. I.

PROGRAMMING

3-Digit Area/Office Code Table

Exception Route List Table Insert/Delete Table

Weekly Schedule Table

LCR Routing for Toll Information .....................................

Default

Code Table

LCR

Database

INITIALIZE DATABASE

INTRODUCTION

A. Initialize System Parameters

Initialize CO Line Attributes

C, Initialize Station Attributes

..............................................................................

&CR) PROGWlMMING

.........................................................

..........................................

..................................................

.......................................................

................................................................

.........................................................

....................................................

...................................................

.....................................................

PARQHETERS

.............................................

...............................................

..................................

.............................................

. . . . . . . . . . . . . . . . . ...765-1

.765-

765- 1

765-4

765-5

.765-6 .765-7

765-8

765-10

765-

11 765-12 765-13

765-14

770- 1

770-

770-2

.770-5

770-6

Issue 1, February 1994

xix

TABLE OF CONTENTS

inf2nite”

Digital Key Telephone System

Initialize Station and CO Port Parameters

Initialize Exception Tables

Initialize System Speed Numbers

Initialize LCR Tables

H. Initialize System Database and Reset (all parameters) .....

Initialize ICLID Parameters

J. Initialize Directory Dialing Table Parameters

K. Initialize Hunt Group Parameters L.

Initialize ACD or UCD Group Parameters M.

Initialize VM Group Parameters N.

System Reset

..................................................................

..............................................

....................................

.......................................................

.............................................

...................................

......................................

.........................

...................

........................

DVX

770-9 770770- 11

770- 12 770770- 14 770- 15 770- 16 770770- 18 770- 19

‘I1

SECTION 775

775.1

SECTION 800

800.1

800.2

800.3

PRINTING SYSTEM DATABASE PARAMETERS

INTRODUCTION

A. Printing System Parameters..

B. Printing CO Line Attributes C.

Printing Station Attributes..

Printing CO and Station Port Parameters..

Printing Exception Tables

Printing System Speed Bins.. G. Printing LCR Tables.. H. Printing Entire System Data Base.. I.

Printing ICLID Tables

Printing Directory Dialing Table Parameters K.

Printing Hunt Group Parameters L.

Printing ACD or UCD Group Parameters.........................

M. Printing Voice Mail Group Parameters N.

Abort Printing

..............................................................................

........................

..............................................

...............................................

..........................................

......................................................

.................................

.....................................................

....................................

.................................................................

MAINTENANCE AND TROUBLESHOOTING

PRINTED CIRCUIT BOARD

REMOTE MAINTENANCE................................................................

General Overview

Overview of Maintenance Commands..

Maintenance Password

Exit Maintenance

System Configuration

CO/Station Configuration

G. Event Trace Buffer

REMOTE SYSTEM MONITOR .......................................................... 800-8

General Overview

Monitor Password..

Help

Menu (?)

Dump Memory Data

Event Trace Mode..

(PCB)

TROUBLESHOOTING CHARTS

.............................................................

.....................................................

.............................................................

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.............................................................

...........................................................

...................................................................

.........................................................

...........................................................

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

...................

........................

....................

............................

..........................

..............................

775-l

775- 1

775-2 775-4 775-6

775-8

775775- 12 775- 14

775-23 775-24 775-27 775-29 775-3 1 775-33 775-35

800-l

...

.800-

800-4

800-5

800-6

800-7

800-8

800-9

Issue 1, February 1994

infiniteTM

Digital Key Telephone System TABLE OF CONTENTS

DVX

‘I1

APPENDIX A APPENDIX B APPENDIX C

Modify Memory command ..............................................

Baud Rate Command......................................................

Exit the Monitor mode ...................................................

CUSTOMER DATABASE PROGRAMMING

DIGITAL SYSTEMS PART NUMBERS

ICLID GENERAL DESCRIPTION

INTRODUCTION

SYSTEM CONFIGURATION .................................................................

FUNCTIONAL PERFORMANCE...........................................................

Calling Number/Name Display

Incoming Number/Name SMDR

Unanswered Call Management..

Local Name Translation

ICLID Display Phone Operation..

IMPLEMENTATION PLAN ....................................................................

ICLID KTU Display Phone ....................................................

Table Structures

.................................................................................

..................................................................

................................................

...........................

.................................

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

............................................

...........................................

.?.

.........................

..........................................

.800-

800- 10

.800-10

A-l B-l

C-l

C-l C-l C- 1

C-2 C-2 C-2 C-2 C-2

C-4 C-4

c-5

Issue 1, February 1994

xxi

infinitem

LIST OF FIGURES Digital Key Telephone System

DVX

‘I1

LIST OF FIGURES

SECTION 100 INTRODUCTION SECTION 200 GENERAL DESCRIPTION

Figure 200-l Figure 200-2 Central Processing Unit (CPU). Figure 200-3 Voice Control Board Figure 200-4 Key Telephone Board Figure 200-5 Single Line Telephone Board (SL12) Figure 200-6 Figure 200-6 Figure 200-7 Executive Digital Terminal Figure 200-8 Enhanced Digital Terminal Figure Figure Figure 200-15 Off-Premise Extension (OPX) Figure Figure Figure Figure 200-16 Relay / Sensor Interface Module Figure Figure

Figure 200-19 Digital Data Interface Unit (DDIU)

200-9

200-

200200-

Basic KSU Cabinet

12-Circuit

12-Circuit CO Line Board (CO 12)

Basic Digital Terminal

10 48-Button

16 Relay

15 Off-Premise Extension (OPX) Module 17 Power Failure Transfer Wiring Options

18 Power Failure Transfer Circuit 17 Power Failure Transfer Wiring Options

CO Line Board (CO12).

DSS/DLS

Sensor Interface Module

................................................................

..................................................

................................................................................

...............................................................

(VCB)

.....................................................................

(KT12)

Console..

..................................................................

.......................................................

..........................................................

.........................................................

...................................................................

..................................................................

......................................................

...........................................................

Module..

........................................................... 200-26

................................................

........................................................

..................................................

...............................................

........................................................

...............................................

wiring

...........................................

SECTION 300 KEY STATION FEATURE DESCRIPTION

.................

............................

100-l

200-l

200-3 200-5 200-6 200-7 200-8

200-9

200-10

200-

12 200-14

200-

200-23

200-24 200-24 200-25

200-25

200-27

200-28

300-l

Figure

Figure 300-2 Basic

300-

1 Executive Keyset Default Button Map

Keyset

Default Button Map.. .......................................................

.................................................

SECTION 310 SINGLE LINE TELEPHONE FEATURE DESCRIPTION..

SECTION 320 SECTION

4-00

Figure

400-

1 Executive Digital Terminal

SECTION 405 BASIC

Figure

405-

1 Basic Digital Terminal

SECTION 410 SLT FEATURE OPERATION SECTION 420 ATTENDANT FEATURE OPERATION

Figure

420-

1 Attendant Display Terminal

SECTION 500 INSTALLATION

Figure Figure 500-2 Basic Figure 500-3 Basic KSU Cabinet Mounting Dimensions.. Figure 500-4 Central Processor Unit (CPU)

Figure 500-5 RS-232C Printer Connections on CPU Board ..........................................

Figure 500-6 RS-232C Computer Connections on CPU Board

500- 1

ATTENDANT FEATURE DESCRIPTION STATION FEATURE

KEYSET

OPERATION

.....................................................................

FEATURE OPERATION

...........................................................................

...............................................

...................................................................

.................................................................

Basic

KSU

Cabinet Mounting Arrangement..

KSU

Equipment Cabinet...............................................................

.................................................................

..............................

.......................................

.............................

.................................

..........................................

............................................

.....................................

300-10

300-

..... ..310- 1

320-l

400-

400-2

405-l

405-2

410-l

420-l

420-2

500-l

500-3 500-4 500-5

500-7

500-8

500-9

xxii

Issue 1, February 1994

infinite?d

Digital Key Telephone System

DVX

‘I1

LIST OF FIGURES

SECTION 600 SECTION 700

Figure 500-7 Voice Control Board Figure

Figure

Figure 500- 11 CO Line Board (CO 12) Figure 500- 12 Backplane I/O Expansion Module Connections Figure 500- 13 Digital Terminal Modular Block Wiring

Figure 500- 14 DigitaI Terminal WalI Mounting Figure 500-15 Figure Figure 500- 17 Power Failure Transfer Wiring Options Figure 500- 18 Power Failure Transfer Circuit Figure Figure 500-20 Digital Data Interface Unit (DDIU) wiring..

500-8

Key Telephone Board (KT12)

500-9

Shielded Cable Terminations

500-10

500-16

500-

Single Line Telephone Board (SL12).

Off-Premise Extension

Relay / Sensor Interface Module

19 CO and SLT RAN Connections..

SYSTEM CHECK-OUT

CUSTOMER DATA BASE PROGRAMMING

Figure 700- 1 Data Terminal Program Codes Cross Reference Figure 700-2 Progr

amming

Button Mapping

SECTION 710 SYSTEM PARAME

(VCB)

..................................................................

.................................................................

................................................................ 500-13

...................................................

........................................................................ 500-17

..................................

...............................................

..........................................................

(OPX)

Module

............................................................

..................................................

.........................................................

...............................................

..........................................................

..........................................

.500-10

......................................................

.........................

.....................................

..............................................................

TERS

PROGWWMING

..........................

500- 12

500- 14

500- 19

500-2 1 500-22 500-25 500-26 500-27

500-28 500-30 500-3 1

600-l

700-l

.700-2 .700-3

710-l

Figure 7

SECTION 720 SECTION 730 STATION ATTRIBUTES SECTION 740 ICLID PROGRAMMING SECTION 745 SECTION 750 SECTION 755

lo-

1 Hook Switch Activity

CO LINE ATTRIBUTES

AUTOMATIC CALL DISTRIBUTION (ACD) UNIFORM CALL DISTRIBUTION VOICE MAIL GROUPS

.............................................................................

PROGWWIMING

PROG-ING

.....................................................

(UCD)

(VM)

...............................................

SECTION 760 EXCEPTION TABLES PROGRAMMING

SECTION 765 LEAST COST ROUTING

Figure 765- 1 LCR Flowchart Figure 765-2 Ex: 3-Digit Area/Office Code Table Pgm Form Figure 765-3 Ex: 6-Digit Office Code Table Pgm Form Figure 765-4 Ex: Exception Code Table Pgm Form Figure 765-5 Ex: Figure 765-6 Daily Start Time & Weekly Schedule Tables Figure 765-7 Ex:

Figure 765-8 Ex: LCR Toll Information Routing Pgm Form

Insert/Delete Pgm Form..

Daily & Weekly Start Time Tables

......................................................................................

&CR)

PROGRAMMING

................................................

......................................................

...............................................................

..........................................

...................................................

SECTION 770 INITIALIZE DATABASE PARAMETERS

............................

...........................

..........................

..............................

.................

.......................................

........................................

.............................

.710-g

720-l

730-l

740-l

745-l

750-l

755-l

760-l

765-l

.765-3 .765-5

.765-6

765-7 765-10

765- 11 765- 12

765- 13

770-l

Figure Figure 770-2

Issue 1, February 1994

770-

1 33-Button Default Button Mapping ........................................................ 770-7

8-Button

Default Button Mapping..

.......................................................

.770-8

LIST OF FIGURES

inJinitew DVX

‘I1

Digital Key Telephone System

SECTION 775

Figure

?75-

Figure 775-2 DB Printout of CO Line Attributes.. Figure 775-3 DB Printout of Station Attributes Figure 775-4 DB Printout of CO/Station Parameters

Figure 775-5 DB Printout of Exception Tables ..........................................................

Figure 775-6 DB Printout of System Speed Numbers Figure 775-7 DB Printout of Figure 775-9 DB Printout of ICLID Table Figure 775- 12 DB Printout of Directory Dial Table

Figure 775-13 DB Printout of Hunt Group Parameters.. ............................................ 775-30

Figure 775-14 DB Printout of ACD Group Parameters

Figure 775-15 DB Printout of Voice Mail Group Parameters ...................................... 775-34

SECTION 800

Figure

800-

Figure 800-2 System Configuration

Figure 800-3 CO/Station Configuration...................................................................... 800-6

Figure 800-4 Event Trace as it appears on Display

1 DB Printout of System Parameters

1 Remote Maintenance Help Menu..

PRINTING SYSTEM DATABASE PARAMETERS

LCRTables

...................................................................

.................................................................. 775-25

MAINTENANCE AND TROUBLESHOOTING

w/LCR

................................................................

APPENDIX A CUSTOMER DATABASE

.................

......................................................... 775-3

........................................................

...........................................................

.................................................. 775-9

................................................

.................................................... 775-28

...............................................

......

.%.

............. ..SOO- 1

..........................................................

....................................................

PROGlWMMING

..............................

.775-l

775- 11

775-13

775- 15

775-32

800-

775-5

775-7

800-4 800-5

A-l

APPENDIX B DIGITAL SYSTEMS PART NUMBERS APPENDIX C ICLID GENERAL DESCRIPTION

Figure 1 ICLID System Configuration

.............................................................................. C-l

............................................

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-l C-l

XXiV

Issue 1, February 1994

infmitem

Digital Key Telephone System LIST OF TABLES

DVX

‘I1

LIST OF TABLES

SECTION 100 INTRODUCTION

...............................................................

SECTION 200 GENERAL DESCRIPTION

Table 200- 1

Table 200-2 Electrical Specifications.. Table 200-3 Environmental Specifications Table 200-4 Loop Limits

Table 200-5 Dialing Specifications Table 200-6 FCC Registration Numbers Table 200-7 Trunk Ordering Info:

Table

Table 200- 10 Dimensions and Weight

Table 200- 11 Digital Terminal Audible Signals

Table 200- 12 Single Line Telephone Audible Signals

Table 200- 13 OPX Telephone Audible Signals

Table

200-

Table 200- 15 CO Line Button Visual Indicators Table

200-

SECTION 300

Table 300- 1 Key Station Features/Software Packages

SECTION 310

Table 3

Digital System Capacities

..........................................................................................

200-9

Miscellaneous Specifications

14 DSS/BLF Button Visual Indicators ......................................................

16 Function Button Visual Indicators

......................................................................

.......................................................................

...............................................................

...........................................................................

...................................................................

Public Network Lines

..................................................................

.......................................................................

KEY STATION FEATURE DESCRIPTION

SINGLE LINE TELEPHONE FEATURE DESCRIPTION..

lo-

1 SLT Station Features/Software Packages

.................................................

............................................ 200-33

...................................

.................................................

...........................................................

........................................................

.......................................................

.?.

....................

...........................

................................................

......

100-l

200-l

200-3 1

200-32

.200-32 .200-33 .200-33 .200-33

200-34

200-35

200-36

200-37 200-37 200-37

300-l

.300-

310-l

.3 lo-

SECTION 320

Table 320- 1 Attendant Station Features/Software Packages

SECTION 400

Table 400- 1 Table 400-2 Flex Button

SECTION 405

Table

SECTION 410

Table 4

SECTION 420

Table

Table 430-l Liquid Crystal Displays (LCD) .................................................................

SECTION 500

Table 500- 1Key Telephone Board (KT12) Table 500-2 Single Line Telephone Board (SLl2)

Table 500-3 CO Line Board (C012) Table 500-4 Table 500-5 Table 500-6 SMDR Printout

ATTENDANT FEATURE DESCRIPTION

STATION FEATURE OPERATION

Digital Terminal Numbering Plan..

Progr

amming

405-

BASIC

Basic Keyset Numbering Plan

KEYSET

SLT FEATURE OPERATION

lo-

1 SLT Numbering Plan

................................................................................

ATTENDANT FEATURE OPERATION

420-

1 Attendant Numbering Plan

INSTALLATION

PFIYJ

Corm A Connecting Block .............................................................

PFTU COM

B Connecting Block .............................................................

......................................................................................

.............................

.......................................

......................................

..........................................................

Codes..

FEATURE OPERATION

.........................................................

............................

.................................................................

..............................................

................................

.....................................................................

................................................................

.................................................................

.......................................................

Connections

.......................................................

320-l

.320-

400-

.400-3

.400-20

405-l

.405-3

410-l

410-3

420-

.420-3 .430-l

500-l

.500-

500- 15

500-16 500-29 500-29 500-34

Issue 1, February 1994

xxv

LIST

@initem

DVX

‘I1

OF TABLE6 Digital Key Telephone System

SECTION 600 SYSTEM CHECK-OUT

. . . . . . . . . . . . . . . .

..~....................................

SECTION 700 CUSTOMER DATA BASE PROGRAMMING

Table 700- 1 Default Values

SECTION 710 SYSTEM

........................................................................................

PARAMET

ERS PROGRAMMING

SECTION 720 CO LINE ATTRIBUTES PROGRAMMING

Table 720- 1 Class of Service (COS)

.............................................................................

SECTION 730 STATION ATTRIBUTES PROGRAMMING

Table

730-

1 Class of Service (COS)

Table 730-2 Flexible Button Display Designations ....................................................

SECTION 740 ICLID PROGRAMMING SECTION 745

AUTOMATIC CALL DISTRIBUTION (ACD) SECTION 750 UNIFORM CALL DISTRIBUTION SECTION 755 VOICE MAIL GROUPS SECTION 760 EXCEPTION TABLES

Table 760- 1 Class of Service (COS) Table

SECTION 765

760-2 Allow/Deny Toll Table .............................................................................

LEAST COST ROUTING (LCR) PROGRAMMING

...........................................................................

......................................................

iUCD)

(VM)

...............................................

PROGRiMMING

.............................................................................

..............................

...............................

..........................

...........................

............................

...........................

....... ..(

................

................ ..765- 1

600-l 700-l

700-4

710-l 720-l

720-8

730-l

730- 14

730-22

740-l

745-l 750-l 755-l

760-1

760- 1

760-2

Table 765- 1 LCR Class of Service Table

SECTION 770 SECTION 775 SECTION

SO0

Table

800-

Table 800-2 CPU Static RAM Memory Size.. ................................................................

Table 800-3 CPU EPROM Memory Size .......................................................................

Table 800-4 Single Line Board (SL12)

Table 800-5 Key Telephone Board (KT12). ...................................................................

Table 800-6 Single Line Telephone Adapter

Table 800-7 CO Line Loop Board (C012). ....................................................................

Table 800-8 Voice Control Board

Table 800-9 4-circuit DTMF Module (DTM4) ...............................................................

Table

APPENDIX A

Appendix A- 1 System Parameters

Appendix A-2 Hunt Group, ACD and UCD Group Parameters .........................................

Appendix A-2 Hunt, ACD, Appendix A-3 Voice Mail Group

Appendix A-4 CO Line Programming (Flash 40)...............................................................

Appendix A-5 CO Line Ringing Assignment

Appendix A-6 Station Programming (Flash 50) ..............................................................

......................................................................

INITIALIZE DATABASE PARAMETERS PRINTING SYSTEM DATABASE MAINTENANCE AND TROUBLESHOOTING

1Central Processor Unit (CPU)

.........................................................................

(VCB)

.......................................................................

800-

10 Backplane I/O Expansion Module

CUSTOMER DATABASE PROGRAMMING

...................................................................................

UCD Group Parameters

Parameters..

..............................

PARJMETERS

................

......................

...................................................................

(OPX)

.......................................................

(IOM)

................................................

..............................

(Cont'd)

..................................................................

Chart

.......................................................... A-9

.............................................

765-9

770-l ..775- 1

..soo-

800-

1 800-l 800-2 800-2 800-2

800-3 800-3

800-3

A-l

A-l A-4 A-5 A-6 A-7

A- 10

xxvi

Issue 1, February 1994

infrnitem

Digital Key Telephone System

DVX

‘I1

LIST OF TABLES

Appendix A-7 Button Assignment Chart (Flash 50) Appendix A-8 System Speed Dial Numbers Appendix A-9 Exception Tables (Flash 70) Appendix A- 10 Least Cost Routing (Flash 75) Appendix A-11 Route Appendix A- 12 Insert/Delete Tables.. Appendix A- 13 3-Digit Area/Office Code Route List Table Appendix A- 14 6-Digit Office Code Table Appendix A- 15 LCR Exception Code Table

APPENDIX B

Appendix B- 1 Digital System Component List

APPENDIX C

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..................................................................

....................................................................

................................................................ A-16

ListTable..

.................................................................................. A-17

..........................................................................

............................................

...................................................................... .A-24

...................................................................

DIGITAL SYSTEMS PART NUMBERS

................................................................

ICLID GENERAL DESCRIPTION

............................................

..A- 2 1 ..A-2 3

..A-2 5

....................................

.A- 11 .A- 12 .A- 14

B-l

B- 1

C-l

LIST OF TABLES

ISSUE CONTROL SHEET

infiniteTM

DVX

‘I1

Digital Key Telephone System

ISSUE DATE

February, 1994

CHANGE

Initial Release of the

Description, Installation and Maintenance Manual.

infinite

DVX

ILI

Digital System General

Issue 1, February 1994

infznitem

DVX

‘I1

Digital Key Telephone System

INTRODUCTION

SECTION 100

INTRODUCTION

100.1

PURPOSE

This manual provides the information neces-

sary to program, install, operate and maintain the

inJinite

100.2

Digital Key Telephone System.

REGULATORY INFORMATION

(U.S.A.)

D. Maintenance Limitations

The Federal Communications Commission

(FCC) has established rules which allow the direct connection of the

infiite

Digital KeyTele- phone System to the telephone network. Certain actions must be undertaken or understood

before the connection of customer provided

equipment is completed.

A. Telephone Company Notification

Before connecting the

Telephone System to the telephone net-

infinite

Digital Key

E. Notice of Compliance

work, the local serving telephone company

must be given advance notice of intention to use customer provided equipment and provided with the following information:

The telephone numbers to be connected

to the system.

l The Ringer Equivalence Number also

located on the KSU:

l The Universal System Ordering Code

(USOC) jack required for direct interconnection with the telephone network: RJ2 1x

FCC Registration Numbers:

For systems configured as a key system: (button appearances)

DLPHKG-74722-KF-E

For systems configured as a Hybrid sys-

tem: (dial access codes)

DLPHKG-74723-MF-E

1.9B

“This equipment generates and uses RF energy and if not installed and used in accordance tion Manual, may cause interference to Radio Communications. It has been tested and found to comply with the limits for a Class A computing device, pursuant to Subpart J of designed to provide reasonable protection against

such interference, when operated in a commercial

environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to

take whatever measures may be required to correct the interference.”

F. Hearing Aid Compatibility

B. Incidence of Harm

If the telephone company determines that the customer provided equipment is faulty

and possibly causing harm or interruption

to the telephone network, it should be dis-

G. OPX Circuit

connected until repairs can be made. If this is not done, the telephone company may temporarily disconnect service.

C. Changes in Service

The local telephone company may make

changes in its communications facilities or procedures. If these changes should affect

the use of the

infinite

Digital Key Telephone

System or compatibility with the network, the telephone company must give written notice to

the

user to allow uninterrupted

service.

Maintenance on the infinite Digital Key

Telephone System is to be performed only

by the manufacturer or its authorized agent. The user may not make any changes and/or repairs except as specifically noted in this manual. If unhuthorized alterations or repairs are made, any remaining warranty and the software license for the system will be voided.

The infinite Digital Key Telephone System

complies with rules regarding radiation and radio frequency emissions by Class A computing devices.

In accordance with FCC Standard 15 (Subpart J), the following information must be supplied to the end user:

CAUTION

tith

the Instruc-

Patt 15

of the FCC Rules, which are

All

infiite

Digital Terminals are Hearing

Aid Compatible, as defined in Section

68.316 of Part 68 FCC Rules and Regula-

tions .

The

intnite

Digital Key Telephone System

may be equipped with Single Line Adapters

(OPX)

modules which provide a

registered

2500-type

single line off-prem-

48V

FCC

ise extension interface port.

Issue 1, February 1994

100-l

+ 579 hidden pages

Vodavi Infinite DVX III User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

INTRODUCTION