EMERGENCY TRANSFER.
END To END SIGNALLING
EXCLUSIVE HOLD
EXECUTIVE OVERRIDE : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : 300-13
EXECUTIVE/SECR TRANSFER
EXl-ERNAL NIGHT RINGING
FLASH
FIASH ON INTERCOM
FL4SH WTIH SPEED DIAL
FLEXIBLEATTENDANT
FLEXIBLE BUITON ASSIGNMENT
FORCED ACCOUNT CODES
FORCED LEASTCOSTROUXNG (LCRI
GROUP CALL PICK-UP
HEADSETCOMPATIBILTIY
HEADSET MODE
HEARING AID COMPATIBLE
HOLD PREFERENCE
HOLD RECALL
UNPACKINGTHE 4096 BASIC SYSTEM
SYSI’EM GROUNDING
KSU INSTALIATION
LIGHTNING PROTEC’HON
EXTERNAL POWER SUPPLY HOUSING (EPS) INSTALLATION
POWER SUPPLY (PSI INSTALlAnON
BATTERY BACK UP INSTALLATION
PRINTEDCIRCUTTBGARDINSTALLA’IlON
CO/PBX CONNECHONS
AMPLIFIED CENT&% OFFICE INTERFACE BGARD
STATTON CONNECITONS
POWER FAILURE TRANSFER AND LBC CONNECTIONS
KEY TELEPHONE INSTALL%TION
DSS/DLS INSTALLAnON
PHONE BOX IN!?TALIATION
SINGLE LINE TELEPHONE INSTALLATION
OFF-PREMXSE EXTENSION INSTALLAnON (OPXl
WALL MOUNTING THE TELEPHONE
HEADSET INSTALLATION
APPLICATTON BGARD (APL) CONNECTIONS
INSTALLING THE SINGLE LINE TELEPHONE DTMFRS
INSTALLING THE RSM (Additional RS-232C port)
RS-232CCONNECXONS
BACKGROUND MUSIC AND MUSIC-ON-HOLD
RING GENERATOR AND MESSAGE WAl’ITNG POWER SUPPLY -28
................................
....................................
....................
.................................
................................... 500-2
.............................. 500-5
... 500-5
......................
.......................
................. 500-8
..............................
......... 500-l 1
..............................
................. : : : : : : 5OO- 19
..............................
...........................
................ 500-19
........... 500-21
.....................
.............................
............... 500-23
UNIT (SLBJOO-28
...........
..............................
............. 500-28
..500- 1
500-l
500-l
500-2
500-5
500-5
500-l 1
500-l 1
500-11
500-19
500-19
500-23
500-23
500-28
500-28
Issue l,January1992 vii
Page 9
TABLE
OF
COKI’ENTS
ZlVF’m 4096 Hybrid Key Telephone System
500.27
SECTION 600
600.1
600.2
600.3
SECTION 700
700.1
700.2
700.3
700.4
700.5
700.6
SECTION 710
710.1
710.2
710.3
710.4
710.5
710.6
710.7
710.8
710.9
710.10
710.11
710.12
710.13
710.14
710.15
710.16
710.17
710.18
710.19
710.20
710.21
710.22
710.23
710.24
710.25
710.26
710.27
710.28
710.29
710.30
710.31
710.32
710.33
710.34
710.35
710.36
INSTALLING THE EXPANSION KSU
SYSTEM
INIRODUCllON
PRELXMINARY PROCEDURES
POWER UP SEQUENCE
C~xoUlT
.................................... ..600- 1
........................... .600-l
............................... .600-l
CUSTOMER DATA BASE
INlRODUCTlON
PROGRAM MODE ENTRY IDataTerminal)
PRGGRAMMODEENlRY(KeyStationl..
INTDAIZA’ITON
CUSTGMER DATA WORKSHEERS
DATA BASE FIELDS
Appendix El &finite 4096 Component List ..................
El
Page 15
LsIST OF TABIE-6
rmFrrmTE 4096 Hybrid Key Telephone System
APPENDIX C AEC The MessengerTM 212 Plus
. . . . . . . . . . . . . . .
Cl
xiv
Issue 1, January 1992
Page 16
~~WRV~TE 4096 Hybrid Key Telephone System INFINITE 4096 ISSUE CONTROL SHEET
INFINITE 4-096 ISSUE CONTROL SHEET
l”““Lj uc11J2 bA LN.UcI
1 JANUAKY 1992 First Release of Infinite 4096 General Description, Installation ant
Maintenance Manual.
‘1
i
I
l
Issue 1, January 1992 xv
Page 17
Inmite 4096 Hybrid Key Telephone System
SECTION100
INTRODUCTION
INTRODUCTION
100.1 PURPOSE
This manual provides the information necessay to program, install, operate and maintain
the I- 4096 Hybrid
100.2
REGULATORY INFORMATION
Key Telephone System.
The Federal Communications Commission
IFCC) has established rules which allow the
direct connectton of the Ir3finfte 40% Key Tele-
phone System to the telephone network Gzrtain actions must be undertaken or
understood before the connection of customer
provided equipment is completed.
A Telephone Company NoMication
Before connecung the I@ni& 4096 Hybrid
Key Telephone System to the telephone
network, the local serving telephone company must be given advance notice of intention to use customer provided
equipment and provided with the following
information:
The telephone numbers to be connected
to the system.
The FCC ReglstraUon Number located
on the Key Service Unit mu):
DLP82V- 17568-MF-E
C.
changes ln service
The local telephone company may make
changes fn its communications facilities or
procedures. Ifthese changes should affect
the use of the 1r@f& 4096 or compatibility
with the network. the telephone company
must give
allow uninterrupted Service.
D.
h¶alntenana umltations
wrltten notice to the user to
Maintenance on the 4096 Hybrid KeyTele-
phone System is to be performed only by
the manufacturer or its authorized agent.
The user may not make any changes
and/or repairs except as specifically noted
in t.h& manual. If unauthorized altera-
tions
or repairs are made. any remaining
warranty may be voided.
E.
Notice of CompIiance
The 4096 Hybrid Key Telephone System
complies with rules regarding radiation
and radio frtquency emissions by Class A
computing devices. In accordance with
FCC Standard 15 (Subpart J). the following tiormatton must be supplied to the
end user:
If no Key Telephones are programmed to
have a pooled group button. use the
following FCC
DLF%2V-
The Ringer Equivalence Number also
located on the KSU: 0.5B
The Universal System Ordering Code
IIJSOC) jack required for direct titerconnection with the telephone network:
FLJ2lX
RegistraUon Number
17567~KF-E
B. lnddcncc of Harm
If the telephone company detexmines that
the customer provided equipment is faulty
and possibly causing harm or interruption
to the telephone network, it should be
disconnected until repairs can be made. If
this is not done, the telephone company
may temporarily disconnect service.
Issue I. January 1992
“This equipment generates and uses
RF energy and if not installed and
used in accordance with the InstnxUon Manual. may cause interference
to Radio Communications. It has
been tested and found to comply with
the limits for a Class A computing
device. pursuant to Subpart J of part
15 of the FCC Rules, which are designed to provide reasonable protec-
tion against such interference, when
operated in a commercial environment. Operation of this equipment in
a residential area is likely to cause
interference, in which case the user.
at his own expense, will be required to
take whatever measures may be required to correct the interference.’
100-l
Page 18
F.
HearingAid
All In&&e 4096 Key Telephones are Hearlng Aid Compatible. as defined in Section
68.3 16 of Part 68 FCC Rules and Regula-
UOXlS
G.
OPX
CYrcuit
The
I@nfte 4096 Key Telephone System may
be equipped with single line OPX boards which
provide four (4) 48 volt
type single line interface ports.
l
Each OPX port when used to support an
off-premise extension requires an
OL 13C network circuit.
l
An FCC registered interface such as a
W2 1X is also required to connect to the
public network.
100.3
RECUUTORY INFORMATION CA-
Compatibility
FCC registered 2500-
HADIAN)
Depariment of Communications (DOC)
Won Number: 676 2799A
Load Number: 19
Standard Connector: CA21A
Can- Standards Association (CSAI
File Number: LR!57228
A. Notice
The Canadian Department of Communi-
cations’ label identifies certified equip-
ment. Thfs
equipment meets certain telecommunications network protective. operational and
safety requirements. This Department
does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users
should ensure that It is permissible to be
connected to the factlitles of the local telecommunlcaUons company. The equip-
ment
acceptable method of connection. In some
cases, the company’s inside wiring asso&
ated with single line individual service may
be extended by means of a certified connector assembly (telephone extension
cord). The customer should be aware that
compliance with the above condition may
not prevent degradation of service in mrne
situations.
must also be installed using an
certification means that the
Repairs to cerUfled equipment should be
made by an
nance facility designated
Any repairs
user to this equipment. or equipment mai-
functtons. may give the telecommunica-
tions
company
to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility. telephone lines and
fnternd metallic water pipe system, if pre-
Senk are connected
caution may be particularly important in
rural areas.
authorized Canadian matnte-
by the supplier.
or alterations made by the
cause to request the user
together. This pre-
I-4
Users should not attempt to make
such
should contact the appropriate electric inspection authority. or electridan, as appropriate.
B. ErpladdonofLoadNumber
The
terminal device denotes the percentage of
the total load to be connected to a telephone loop which is used by the device to
prevent overloading. The termination on
a loop may consist of any combination of
devices subject only to the requirement
that the total of the load numbers of all the
devices does not exceed 100.
C.
MaiJltenallcc L4.mitationB
Maintenance on the In&&e 4096 Hybrid
Key Telephone System is to be performed
only by the manufacturer or its authorized
agent. The user may not make any
changes and/or repairs except as spedtally noted in this manual. If unauthorized alterations or repairs are made, any
remalnlng warranty may be voided.
D. Notice of Compliance
The In&&e 4096 Hybrid Key Telephone
System complies with Class A or Class B
limits of the Canadian Radio Interference
Regulations. In accordance with FCC
Standard 15 (Subpart J). the following
information must be supplied to the end
user:
connections themselves, but
Load Number (LN) assigned to each
loo-2 Issue 1, January 1992
Page 19
Infinite 4096
Hybrid Key Telephone System
YlXis equipment generates and uses
RF energy and if not installed and
used in accordance with the Ins&~-
tion Manual+ may cause interfennce
to Ftadio comml.mlcauons. It has
been tested and found to comply with
the limits for
a Class A or Class
computing device, pursuant to Subpart
J or
Part 15 of the FCC Rules,
whfch are designed to provide
able protection against such interference. when operated in a commercial
environment. Operation of this
equipment in a residential area is
likely to cause interference, in which
case the user, at his own expense. will
be required to take whatever measures may be required to correct the
interference. *
B
rcason-
INTRODUCTION
E. OPX Circuit
The Zrzfznite 4096 Key Telephone Systems
may be equipped w-ith single line
OPX
boards which provide four (41 48 volt registered 2500-type single line interface
PO-.
l
A DOC
CA2 1A is also required
nglstered interface such as a
to connect to the
public network.
loo.4 uL/csA SAFETY COMP~CE
The Irsfznite 4096 Hybrid Key Telephone System
has met all safety requirements and was found
be in compliance with the United Laboratories
KJL)
1459 Second Edition and Canadian
Standards Assodatlon (CXiAj CS-03 Standard.
The k#nife 4096 is authorized to bear the UL
and CSA marks.
Issue 1, January 1992
loo-3
Page 20
Infinite 4096 Hybrid Key Telephone System
SECTION200
GENERALDESCRIPTION
GENERAL DESCRIPTION
200.1
SYSTEM TEcHN0LoGY
The In&f& 4096 Hybrid Key Telephone System
is an expandable modular system engineered
for growth through modular card IPCB) expansion as well as KSU module expansion and
provides a flexible assortment of features
through software options and optional circuit
cards. F&p-e 200-l is a block diagram of the
System.
The Zn$nf& 4096 Hybrid Key Telephone System
is the upper end of a family of Electronic Key
Telephone Systems designed to meet the needs
of telephone users from small to large. The
other members of this family are the In&f&
816 and 1224.
The In&&e 4096 Hybrid Key Telephone System
is a modular system designed for growth using
state of the art Di&al Technology for switching
control. co mmand processing and also utilizes
a CMOS based microprocessor controlled cross
point switching matrix, and provides a fl&ble
assorunent of features.
This family of systems Is englneered ‘to allow
the same telephones to migrate through the
complete product line.
This system has a capacity of up to 40 outside
lines. 96 internal telephone stations. and 14
intercom channels. The system architecture
allows for non-blocking access to all 40 CO
lines. The KSU is designed as two cabinets.
The Basic cabinet will support 24 outside lines
and 48 internal stattons. The Expansion cabinet will support an additional 16 outside lines
and 48 internal statlons. Standard single-line
(2500 type) telephones can be installed in the
system by exchanging key telephone boards for
single-Une boards.
200.2 COMMON EQUIPMENT
The following components are necessary to
operate the @?nf& 4096 Hybrid Key Telephone
System: (Refer to Appendix B for a complete
4096 component list with Part #‘s)
0
Basic KSU
0
Central Processor Board (CPB) with generic software
l
DC/DC Converter (DC/DC)
l
Key Station Interface Board (KIB)
e
Central Ofiice Interface Board (COB)
l
Power supply Es)
l
External Power Housing (EPS)
0
Enhanced Key Telephone or
l
Executive Key Telephone
A
Basic Key Sewice Unit (BKSIJj
The Basic KSU is housed in a wall-mount
cabinet that contains card slots for modular boards and associated pre-wired connectors.
The KSU provides card slot
positions for DC/DC Converter (DC/DC),
Central Processing Board (CPB), 24
CO/PBX lines (3 COB’s), 48 stations (6
KIB’sl. an Application Board (APL), and
two Power Failure Transfer untts. One ( 1)
BKSU is required per system.
B.
Expansion Key Service Unit [EKSUJ
The Expansion KSU is an add-on cabinet
that mounts next to the Basic KSU with
ribbon cable connectors to interface to the
Basic KSU, card slots to support up to 8
PCB’s and a pre-wired CO line interface
connector (a). The lQcpa.nsion KSU will
support a configuration of 16 CO lines and
48 Key Telephones/DSS Units/Phone
Boxes. One (1) EKSU is required when the
system exceeds 24 CO lines or 48 stations.
Two power supplies are required in the
External Power Supply Housing (EPS) for
Expansion KSU operation.
C.
External Power Supply Housing (EPS)
The External Power Supply Housfng (EPS)
is a wall mountable cabinet that houses
the EPS motherboard (backplane), two
Power Supply Units 0%). the Single Lfne
Ringing Generator and Message Waiting
Power Supply Unit (RG), and the Battery
Charging Unit (BC). The EPS contains an
ON/OFF power switch. an AC input cord.
a DC output cord, battery connector panel
for connecting 24V dc of battery power, an
AC ON LED, a DC ON LED and a RING ON
LED for the Battery Charging Board (BC).
One (1) EPS Is required per system.
Issue 1, January 1992
200-l
Page 21
I I
Y I I
I I
I I
Figure 20&l @finite 4096 System Block Diagram
200-2 Issue 1, January 1992
Page 22
InJ?nite
4096 Hybrid Key Telephone
System
GENERAL DESCRIPTION
The Power Supply Units Ipsl. Ring Gener-
ator Unit (RG) and the Battery Charging
Unit (BC) all incorporate modular connec-
tors
that interface on the EPS motherboard allowing easy installation and
removaI of these units.
D. Power Supply Unit (I’!31
This unit converts 117V ac to 24 volt
power required for system operation. One
power supply is required for the Basic
and an additional power supply is required
for the Expansion KSU. Both units plug
into the External Power Supply Housing
EW.
E. DC/DC Converter (DC/DC)
Thts is a modular unit that converts the
24V dc power into !5V dc and 14V de. the
system operating voltages. The unit also
provides LED voltage indicators, test
points
and ad]ustments, as well as an
input jack (RCA type) for Background
Sk.
F. central Processor Board (CPB)
This board provides the system’s main 16
bit microprocessor and operating memory.
It controls all system activity including
switching functions and feature operattoxi
This board houses the Programmable
Read Only Memory (PROM) with generic
operating instructions, and Random Access Memory (RAW for customer data
base programming.
A
lithium battery is
included for protectlon of the RAM memory. An RS-232C connector for data base
printout and SMDR is included. Feature
Package somare is installed on this board
at the factory (See FP description below).
One ( 11 CPB is required per system.
G. Featun Package Software
‘l%e Feature Package installed on the CPB
provides the generic operation and feature
set available to the system. This Feature
Package includes software to support
such features as Least Cost Routing &CR),
Uniform Call Distribution (UCD), Hunt
Groups, Direct Inward System
@I!%%*, Voice Mail In-band integration
and Remote Administration*. This one
Feature Package will support a maxfmum
configuration of 40’ CO lines and 96’ sta-
UOILS.
P Additional hardware may be required.)
KSU
Mu-
Access
200.3 FoFtTcxR.Ds
A.
Central Oface Interface Board (COB)
Provides the interface for eight central of-
fke DTMF or
Dial Pulse) loop start lines.
The board can be removed or inserted with
KSU power ON, however, the ‘Normal/Service’ switch should be in the
‘Sexvice’ mode before removing
ing the board into the system. An in-use
LED for each circuit and a switch to take
the board out of setice are provided.
The CO circuiti are equipped with programmable current sensing circuitry that
identifies distant end disconnect loop supervIsion, if provided by the Central Of&e.
B.
AmpliI3ed Central Office Ynterface
Board (cm
The Amplified Central Office Interface
Board (COAI is an
opUonai
card that in-
stalls in place of any standard COB board.
The COA enhances audio levels and contains all other attributes of the COB. The
COA is recommended for DISA and
line conference applications and should
not be used in the System behind a PBX
because of possible feedback When Aniplified CO operation is desired, it is recommended that &CO ctrcuits in the system
be equipped on COA Boards.
C.
Key Station Interface
Board (XIB)
Provides interface circuit.~~ for eight Key
Telephones. The KIB will support any In-
jnfte Enhanced or Executive Key Tele-
phone set. ‘Ihe KXB board can be inserted
or removed with the KSU power ON, how-
ever, the ‘Nom&/Service” switch should
be in the ‘SeIvice” mode before removing
or insexting the board into the system. An
in-use LED and a switch to take the card
out of service are provided. A DSS/DIS or
Phone Box can also be assigned to any one
of the cfrcuits. The KIB circuits are pro-
tected from mis-wiring and overcurrent.
D.
Key Station Interface Board with OffHook Voice AMounce (glB/OHVl
cluding the capability for 081 Hook Voice
Announce (requires an OHVA equipped
Key telephone with a six conductor
cord).This board can be inserted or re-
or insea-
multi-
Issue 1, January 1992
200-3
Page 23
GENERALDESCRIPTION Winite 4096
Hybrid Key Telephone System
moved with the KSU power ON. A DSS or
Phone BQX can be assigned to any one of
the circuits. Used in placed of KIB board.
E. Shqle Line Telephone Inter&e Board
(SIB)
The Single Line Telephone Interface Board
provides interface for eight (8) -24 vdc
single line (2500 type) telephones. Single
Line Telephone Interfarx Boards (SIB’s)
and Key Station Interface Boards 0UB’s)
are interchangeable wlthin the system.
Both standard MMF andmessage waiting
(9OV’) DTMF single line telephones may be
used. An SIB or an OPX Board is required
when connecting to a Voice Mail System
and In-Band Integration is desired. An
Application Board (APL) and a Ring Gen-
erator (RG) are required when fnsblung
SIB’S.
F. OfWrcmise Ertcnsions Board (OPXI
The Single Line OPX Board provides four
(4) 48 vdc FCC registered 2500-type single line interface ports. When an OPX is
installed. the maximum number of stations in the system is reduced by four.
OPX station features are the same as SLT
station features. The only exception is
‘Receiving Message Waiting Indication’,
which is not allowed. Thus. OPX stations
cannot answer a message waiting indication since they are incapable of receiving
such an indication. All other feature operation is identical to that of on-premise
SLT stations.
Each OPX port requires an OL13C network circuit An FCC registered interface,
such as RJ21X is required to connect to
the public network. Only SLT devices capable of sending true DTMF can be used
on an OPX circuit provided by the system.
When an OPX board is installed. four sta-
tion ports are rendered unusable, reducing the maximum number of stations in
the system by four. For example, with an
OPX board inserted into the second KIB
card slot extensions 108 through 111 support four OPX circuits (extensions 112
through 115 are not usable)& Application Board (APL) and a Ring Generator
(RG) are required when installing an
Board.
OPX
200.4
A
B.
C.
oPrxoNAL coMPoNENTs
ApplkationBoardtAF’L)
The Application Board [APL) provldes the
rnatrlx and control&g circuitry for DISA.
unsupervised conference and one external
page zone as well as the drcuttxy for two
MMF recehers and two MMF senders to
support a small number of single line telephones. The APL has provisions for the
addition of a Single Ltne DTMFRS Unit
(SLU).
single-be telephones, and an RS232C
Module (RsMj to add an
23242 port for outputting SMDR information only. This port cannot be used for
pro- locally or remotely via a terminal. The APL also has a connection for
Recorded Announcement (RAN) input and
its control contacts.
RS-232C
This RS-232C Module (RSM) mounts on
the Application Board (APL) and provides
a second RS-232C connector. This con-
nector may be used to output SMDR data
while the standard RS-232C (located on
the CPB) is used for system printout or
Remote AdministraUon.
Single
used to support larger quantities of
additional F2S
Module (RSM]
Line DTMF Receiver/Sender
unit (SLUI
Used to expand the MMF receivers and
senders in the System to support single
line telephones. The module is added to
the APL board and contains four IYlMF
receivers and one DTMF sender.
Units installed in the Basic KSU, each
providing automatic direct cut-through
connection of six CO/PBX lines to six sln-
gle line telephones in case of commercial
power failure or system processor failure.
The single line telephones may or may not
be intercom stations. For each PFI’ installed there is one set of Loud Bell Control
wntacts provided. This unit can be removed or inserted with power on the KSU.
There
is a manua.l
PFT for testing purposes.
switch that
activates the
2004
Issue 1, January 1992
Page 24
Infinite
4096 Hybrid Key Telephone
System GENERAt
DESCRIPTION
E. Battcry charging unit [BCI
The Battery Charging Unit @Cl installs
into the External Power Supply Housing
(EPS) and provides the charging clrctitxy
for a 24V dc battery package. The charg-
ing rate is 28V
Basic KSU
sion KSU (when the second Power Supply
is added).
dc at 0.5 ampere for the
or 2.0 ampere with the &pan-
F. Single Une Ring Generator and lL6/FK
Power Supply Unit (RG)
Pmvldes the
for supporting single line telephones and
OPX’s. Also provides the voltage to light
single lfne telephone M/W atghts when SIB
cards are installed in the system. This
unit plugs into the External Power Supply
Housing (EPS). One (1) unit Is required
when the system will be equipped with
single line telephones.
200.5 STATIONS
9OV ac, 20 Hz. ringing
supply
A Enhanced Key Telephone
The Irgfinite Enhanced Electronic Telephone (Fig 200-2) is a fully modular Instrument with 14 fixed feature/function
buttons and 20 buttons that can be flexibly assigned as
Station DSS, or feature/iimcUon buttons.
This telephone also features an integrated
speakerphone, call announce with handsfree intercom, two (2) Volume Controls,
Intercom select switch. and long life
LED’s. The Enhanced Key Telephone also
supports Off-Hook Voice Announce
(OWN.
CO/PBX/Centrar lines.
B. Executive Electronic Telephone
The InJniie Executtve Key Telephone is a
fully modular instrument with 14 i3xed
feature/function and 20 flexible buttons
that can be flexibly assigned as either
CO/PBX/Centrex lines. Station DSS. or
feature/function buttons. This set also
features an Integrated 48 character LCD
&play, and integrated speakerphone, call
announce with handsfree intercom, two
(2)
volume controls, an Intercom mode
select switch. and long lffe LED’s. ‘The
ExecuUve Key Telephone also supports
M-Hook Voice Announce (OHVA).
C. DSWDLS Consoles
The station port used for a DSS/ DLS
Console can be assigned as a Direct Sta-
tion Select or Direct Line Select depending
on customer need. The bottom two rows
ofbuttons on the DSS/DLS Console (Refer
to FYgure 200-2) contain 6-8 flexible buttons (depending on MAP chosen) which
can be assigned by the station user in the
same manner and functions as the flexible
buttons on the keyset. Refer to Sec. 730
for an explanation of the 5 DSS/DLS mapping opuons.
D. Phone Box
The Phone Box (Refer to Figure 200-2)
allows Handsfree conversations for loca-
tions that
Phone Boxes may be substituted for Key
Telephones on a one-for-one basis.
200.6 §YsTmtcAPAcxm
The system is divided into two KSUs: one Basic
and one Expansion KSU. ‘The Basic KSU is
housed in a wall-mountable cabinet that contains the backplane, two pre-wired connectors
for Power Failure Transfer units, station and
CO line boards, DC/DC Converter and an Applications board. This Basic KSU has a capacity of 24 CO lines and 48 Key Telephones and/
or
Phone Boxes. DSS/DLSs can be installed
in place of any Key Telephone. Standard sfngle
line telephones (2500 type) can be installed by
exchanging key station interface boards. Eight
single line telephones can replace eight Key
Telephones for each board exchanged. h
ON/OFF switch is located on the left side of the
Basic Ksu.
The Expansion KSU is also housed in a wallmounted cabinet that contains
tion and CO ltne boards and interconnection
to extend m&-ix
to the Expansion KSU.
The External Power Supply Housing (EPS)
houses up to two Power Supplies (PS),
Line Telephone Ring Generator and Message
Walt Power Supply (RGI and a Battery Charg-
ing card (BC). The EPS is also housed in a
wall-mounted cabinet.
do not need dialing privileges.
additional sta-
connections
of the Basic KSU
a Single
Issue 1, January 1992
200-5
Page 25
GENERAL DESCRIPTION Infinite 4096 Hybrid Key Telephone System
Enhanced Model
Phone Box
Executive Model
DSS Console
200-6
Figure 200-2 Infinite Station Instruments
Issue 1, January 1992
Page 26
200.7 SIrsTEM sPEcxF1cATx0Ns
System capacity. environmental speclfkaUons. Loop limits and dialing specifications are
listed in Tables 200- 1. 200-2, and 200-3 and
200-4. Electrical specifkations and regulatory
numbers are listed in Tables 200-5 and 200-6.
Dimensions and weight are llsted in Table
200-7. Key telephone and Single Line telephone Audible Indications are ltsted in Tables
200-9, 200-13. 200-14 and 200-15. Key Tele-
phone Visual Indications are listed in Tables
200-10. 200-11, and 200-12.
Issuel,January1992
!zoo-7
Page 27
GENERAL DESCRIPTION
Ports:
CO/PBX/Centrex
stations
Single Line Telephones
OPX
Attendants:
DSS/DLS Consoles:
Phone Boxes:
UCD:
Groups:
Members:
RAN Announcements:
Calls in Queue:
Hunt Groups:
Groups:
Members:
Types:
Voice Mail:
Groups:
Ports:
Integration Method:
VM Message Wait:
VM Disconnect Signal:
SMDR Ports:
Station Cards:
Infinite
Table 2-1 System Capacity
40 max (24 in Bask KSU. 16 with Expansion KSU).
96 max (48 in Basic KSU, 48 with Expansion KSUj
88 max (40 in Basic KSU. 48 with Expansion KSUj
44 max (each OPX Board reduces statton capacity by 4)(20 in
Basic KSU. 24 in EKSU)
Up to 3 stations can be designated as attendant(s).
72 max. up to 3 DSS/DI..S units can be programmed to
function with each statfon. (Each DSS/DLS unit reduces
station capacity by 1)
95 max (replaces key station port(s) on a 1 for 1 basis)
8 Groups
64 Members (up to 8 per group)
2 mat per system
up to 40 CO lines may be in queue per group
8 Groups
64 Members (up to 8 per group)
Station or Pilot (Programmable)
8 Groups
64 Ports (up to 8 per group)
In-Band S@naling (DTMF)
Yes I[601 Turn on: [S 1 I Turn offj
Progrrnable 12 digit (DTMFj string if no digits are preprogrammed 15 seconds of silence followed by busy tone.
1 port (either located on the CPB or on the optional
RS-232C Module (RSMj mounted on the APL Board)
Each KIB Board supports eight (8) electronic telephones,
phone boxes or DSS/DLS units
4096 Hybrid Key Telephone System
SLT
OPX
CO Cards:
COB
COA
200-8
Each SIB Board supports eight (8) 2500~type 0
telephones
Each OPX Board provides four (4) FCC Registered OPX ports
(reduces system station capacity by four (4) ports)
Each COB Board can support up to eight (8) loop start
CO/PBX Centrex lines.
Each COA Board can support up to eight (8) loop start CO
lines.
Issue 1.
January
1992
Page 28
Infinite 4096 Hybrid Key Telephone System GENERAL DESCRIPTXON
Table 200-l System Capacity (Cant’d)
DTMF Receivers:
DTMF Senders:
Page Zones:
Internal:
External:
Table 200-2 Emlronmcntal Spccificationr
Operating Temperature
Recommended Operating Temperature
Storage Temperature
Relative Humidity
Heat DissiDation (BTU’s)
6 max (two (2) on the APL four (4) additional provided on the
optional SLU board)
3 max (two (2) on the APL, one (1) additional provided on the
opttonal SLU board)
4 Zones
1 Zone lReeUlres APL Board1
Tablc2OG3LoopLdmits
32’to 104’F
70'
to 78O F
-40'
to 140’ F
5% to 90% non-condensing
2450
BTU’s M-urn (Both Dower suwlies)
Electronic Telephone:
(fnclu~ Single Ltne Telephone, Phone Box,
and DSS/DLS)
Off-Premfse Extensions (OPXI
1
Table 2004 DLal(na Spedfications
DTMF Dialing:
Frequency Deviation:
Rise Time:
Duration of DTMF Signal:
InterdigIt Time:
PULSE Dialing:
Pulse DiaJing Rate:
Pulse Break/Make Duration:
Dialing Memory:
System Speed Dialing:
Station Speed Dialing:
Save Number Redial:
Last Number Redial:
CO Type
500
feet of 26 AWG Cable
1000 feet of 24
1500 feet of 22
1400 Ohms nwdmum loop, not including
1 telephone.
kl%
AWG
AWG
Cable
Cable
3 mscc.
75
msec. minimum
75
msec. minimum
lOor
60/40
80 numbers (24 dlgfts)
20 numbers (24 digits)
1 number (32 digits)
1 number (32 digits)
Loop Start (CO/PBX/Centrex)
pps.
or 66/33
I
Issue 1, January 1992
200-g
Page 29
GENE= DESCRIPTTON Iqjinite 4096 Hybrid Key Telephone System
Incoming Intercom Ring (D&inationl
Call Announce (Destination)
Message Waiting Call Back (Destination)
Do Not Disturb (AlI Stations)
Door BQX Calling (Assigned Stations)
Automatic Call Back fDesUnationl
Incoming CO Ring
Transferred CO Ring
Recall
Queued Line
Exclusive Hold
System Hold
I-Hold (only when hold preference is system)
In Use
TYPE OF SIGNAL I INDICATOR FLASH RATES I
Table 2OQ-11 CO LLne Button Visual Yndicatom
TYPE OF SIGNAL INDIC4TOR FLASH RATES
Steady
120 ipm flutter
120 Ipm flutter
‘120 ipm flutter
60 ipm flash
30 ipm flash
120
iDrn flutter
30 ipm flash
120 ipm flash
460 ipm flutter
480 ipm flutter
120 lpm flash
6Oipmwink
30 ipm double flash
Steadv
Issue 1, January 1992
200-13
Page 33
GENERALDESCRIPTION
Injlnite
4096 Hyfnid Key Telephone System
TYPE OF SIGNAL
Call Forward (active1
Message Waiting (active1
Camp-on (active)
Call Back (active-initiator)
CO Line Queue (active)
Do Not Disturb (DND active)
Mute (microphone off, handset xmit oa
ON/OFF (speakerphone on/on-hook dlaltng
Conference (active)
Hold [Camp-on)
Hold (all intercom charmells busy)
Speed (momentarily ON until bin address dialed)
Personalized
Messages
Intercom Call (Hold Button)
LOOP
Pool
Transfer
Flash
pickup
INDICATOR FLASH RATES
30 ipm flash
15 ipm flash
60 ipm flash
120 ipm flash
steady
60 ipm flash
Steady
steady
St-e
120 ipm flash
Steady
Steady
15 ipm flash
15 ipm flash
Same as CO Line buttons
Same as CO Une buttons
Steady until transfer complete
Steady during dialing
Momen- ON
200-14
Issue 1, January 1992
Page 34
Table 20&13 Sin@ Ldne Telephone Adble Sign&
‘IYF’E OF SIGNAL FREQUENCY
Incoming CO Line 20
Intercom Tone Ringing 20
Transferred CO Une
20
C0LineReca.U 20
CO Queue Call Back 20
Intercom Ringback
Call Announce
Busy Tone
Error Tone
Intercom Dial Tone
DND Tone
Paging Time-out
Call FWD Warning Tone
Camp-on Tone
Conference Warning Tone
Zo&rmaUon Tone
3ND Warning Tone
Hz. SO-90VAC
Hz. !?O-9OV AC
Hz. 50-9OV AC
Hz, 50-9OV AC
Hz, 50-9OV AC
4096 Hybrid Key Telephone System GENERAL DESCRIPTION
The
Mean
each component of the 4096 Key Telephone
System is shown in Table 200-16. The MTBF
figures are calculated based on:
l
l
l
l
MeanlIme Between Failure @‘vlTBF) represents
for a particular interval, the total functlontng
life of a population of an item divided by the
number of failures with&r the population during the measurement Interval. The deffnitlon
holds for the time, cycles, miIes, events, or
other measures of life units. This does NOT
provide a definite failure tfme but only indicates possible failure probabilities based on
calculations.
Time Between Failure (MlBF) for
Specifications: BellCoRe
000332”
Quality Factor: Level 2
Environmental Factor: Group Benign
(1.0)
Method: Parts Count Method
‘TR-TSY-
To calculate
1. multfpiy the quantity of each component
ln the system by its failure rate.
,
Component Q,y K Fa&;
Power
1 SUPPlY I
2. Add the resultants from step 1 for all
components used to configure a system.
3. Divide the total number derived from step
2 fntn 1.000.000.000. This will provfde
the system’s MTBF rated in hours.
1 .ooo,ooo.ooo
Total fkom
Step 2
I
a particular
x 2064.2 4128.4
2
=
systems MTBF:
Resultant
System
lVil73F
Rated in
Hours
I
Table 200-16 Mean Time Between Fatlures (MTBF)
DEVICE
Basic Key Service Unit (BKSUI
Expansion Key Service Unit IEKSUI
Power SuppIy Unit (PSI
DC/DC Converter (DC/DC)
Central Processor Board (CPBI
Central O&e Interface Board (COB)
Key Statton Interface Board (KIB)
Single I&e Interface Board (SIB)
AppIicaUon Board (APL)
RS-232C Module IRSMI
Single Line MMF-RS unit (SLUI
Power Fatlure Transfer Unit Ipm
Ring Generator Unit (RG)
Battery Chargfng Unit (BCI
Key Telephone
DSS/DLS Console
Phone Box
FAXLURE F!ATE
574.7
356.9
2064.2 484449.2 55.3
4160.0 240384.6 27.4
16179.3
9341.4 107050.3 12.2
5093.0 196347.9 22.4
10677.4 93655.8 10.7
7818.7.
1212.4 824610.3 94.2
825.2 1211827.4 138.3
1615.0 619195.0 70.7
1509.0
2310.6 432788.0
6022.9 166933.0
2511.3
4209.2 237574.8 27.1
MIBFINHOURS Ml?BFMYEARS
(for
a single unit)
1749038.3
2601905.3 319.9
61807.4
127898.5 14.6
662690.5 75.6
3986200.1 45.5
(for a sing,Ie utit)
198.6
7.1
49.4
19.0
Issue 1, January 1992 200-17
Page 37
Infinite 4096 Hybrid Key Telephone Spetem
SECTION300
FEA'IWREDESCFUPTION
FEAm DESCRIPTION
The features of the In&i& 4096 Hybrid Key
Telephone System are listed and described
below in alphabetical order. An abbreviated
feature index is provided in Table 300- 1.
300.1 ACCOUNT CODES
An account code is the last
Message
vides the ability to track specii3c calls by enter-
ing a non-verfned, variable length (up to 12
digIts) identifier.
Codes is optional, offered on a system wide
basis.
300.2 AMPIJFIED CENTRAL OFFICE
The Amplified Central Office Board (COAI is an
optional card that ls installed in place of the
standard COB. It enhances audio levels and is
recommended for DISA and multi-line conference applications.
300.3 ATTENDANTRECAUI
When a line has been left on hold for a programmable period of time, the station placing
that tie on hold will be recalled. If that station
fails to answer the recall, the call will be recalled to the attendant(s) for handling. There
can be three attendants per system.Transferred. Parked and Camp-on recalls will also
recall the Attendant
300.4
Each station. key or SLT, may have their phone
programmed to access a particular CO Line
such as a private line or a line from a Group of
CO lines upon going off-hook. This is useful in
Centrex or PBX appiicattons when station users have dedicated or individual lines. Outside
lfne dial tone is received just by going off-hook,
without the need to dial an access code.
300.5
The system may optionally be programmed to
go into and out-of night service automatically.
This method does not require the attendant to
activate
basis. The automatic night seIvfce is enabled
and d.isabled on a programmable dw sched-
ule including Saturday and Sunday schedules.
A time can be set to enable Night Service and
to Disable Night Service on a per day basis.
Deta.ll Recording (SMDR). that pro-
The use of forced Account
BOARD
AUTOMATIC
AUTOMATIC NIGHr SERVICE
or deactivate night service on a dally
field within Station
LINEACCES
300.6
If a flash command is placed into system speed
dial numbers, station speed dial numbers,
save number red&l or last number redlal. a
pause will automatically be inserted after the
flash. A pause will also be automatically inserted after a PBX dialing code has been used.
300.7
Privacy is automatically provided on all calls.
If
one station
cannot
Privacy feature can be disabled, allowing another statton to join in on existing CO line
conversations.
300.8 AUTOMATIC SELXCTION
The user can select an outside be, intercom
station. speed dial button, or dial a feature and
automatically place the phone in the dialing
mode without pressing the ON/OFF button or
lifting the handset.
300.9 BACKGROUND MUSIC
Each key telephone user may receive music
over their speaker when an optional music
source is connected to the system. This feature can be allowed or denied on a system-wide
b- by pro-.
300.10
A
long-life lithium battery is located on the
Central Processing Board (CPB) to protect sys-
tan memory in case of commercial power out-
age
period of Ume. Battery Back-up Memory retains all system features including both system
and station speed dial during a power outage.
300.11 BATTERY BACK-UP (SYSTEM)
When the optional Battery Charging Card and
maintenance free (gel-type) batteries are installed, full system power can be maintained
in the went of commercial power outage. Calls
in progress when power fails will continue
without interruption. The batteries are recharged when the system returns to normal AC
operation.
AUTCMATIC PAUSE INSERTION
WITHSPEEDDIAL
AUTOMATIC PRIVACY
is
conversing. another
intrude on that line. The Automatic
BATTERY BACK-UP @IEMORy]
or
the system power being turned off for a
station
Issue 1, January
1992
300-l
Page 38
FEATURED ESCRPMON
IqCtite 4096 Hybrid Key
Table 300-l Alphabetical Fe&ure Index
Telephone System
IMERNAL
FEA.IuRE AVAILABLE EQUIPMEr(rr
REQUIRED
EXTERNAL
EQUIPMENT
REQUIRED
Account Code s N Printer
Account Code (Single Line) S N Printer
Attendant Disable Outgoing Access S N N
AmpIifIed Central Of&e (COAI
Attendant OverfIow
0 COA N
S N N
Attendant Override S N N
Attendant Recall S N N
Automatic Line Access S N N
Automatic Night SeIvfce S N N
Automatic Pause Insertion w/Speed Dial
S
Automatic Privacy S
N
N
N
N
Automatic Selection S N N
Background Music S N Music Source
Basic Key Set Compatabfflty S N Basic Key Telephont
Battery Backup Memory) S N N
Battery Backup (System)
Busy Lamp Field (BLFI
CdI Announce Privacy
CaII Back
0 BC Battery Pkg
S
S
S
N N
N
N
N
N
Call Forward: Station
CalI Forward - AII Cabs S N N
CalI Forward - Busy S N N
Call Forward - No Answer S N N
Call Forward - Busy/No Answer
S
N
N
Forward to Pilot (IJCD, VM, Hunt) S N N
Station Off-Net Forward (via speed dial) S APL N
Call Fonvard: Preset
Call Forward Preset to Stations
S N N
CaII Forward Preset to Hunt Groups S N N
Call Forward Preset to Off-Net (via speed dial)
Call Forward Preset to UCD Groups
Exclusive Hold
Executive Override
Executive/Sccrcky Transfer
External Night Ringing
Flash
Flash on Intercom
Flash with Speed Dial
Flexible Attendant(s)
Flexible Button Assignment
Forced Account Codes
Group Call Pick-up
Headset Compatabfflty
Headset Mode
Hearing Aid Compatible
Hold Preference
Hold Recall
Hot Line/Ring Down
Hunt Groups: (8 x 8)
Pilot Hunting
Station Hunting
Hunt Group Chaining
Intercom Calling
Intercom Signaling Select
Last Number &dial (LNRI
LCD Interactive Display
Least cost I?mung &CR):
LCR 3 Digit Tables
LCR 6 Digit Tables
Route List Tables
Insert/Delete Tables
Weekly Time Tables
Daily Start Time Tables
Exception Tables
Default LCR Database
LCR Routing for Toll Information
Loop Button CO Line Access
Loud Bell Control ILBC)
InJinite 4096 Hybrid Key Telephone SYStem FEATURE DESCRIPTION
Table 300-l Alphabetical Fn Index
(Cont’d)
INIERNAL EXTERNAL
FEATURE
Meet Me Page
AVAIIABLE
S N N
Message Waiting S N
EQUIPMENT EQUIPMENT
REQUIRED
REQUIRED
N
Message Waiting Reminder Tone S N N
Music On Hold
Mute Key
S N
Music Source
S N N
Name in Display S N Exec Telephone
Night Setice:
Manual Operation S N
N
Automatic Operation S N N
Weekly Night Mode Schedule S N N
Night Class of Sexvice (COS) S N N
Universal Night Answer (UNAI S
Night Ringing Assignment S N
N N
N
External Night Ringing S N N
Off-Hook Preference S N N
Auto Line Access S N N
Auto Feature Access S N Keyset
Hot I&e/Ring down S N Keyset
Intercom Access
User Programmable Preference S
S N Keyset
N
w=t
OfT-Hook Signalling S N N
OfWremise &tensions (OPXl 0 OPX/APL/R(; OPX circuit
On Hook Dialing
On-Line Programming S
Remote System Monitor and Maintenance S
Save Number Red&xl (SNRI S
Single Line Telephone (SLT) Compatabiltty
0 SLT/APL/RG 2500 l)pe SLT
N Optional Modem
N N
SLT Personal Park
SLT Personal Park Transfer
S N N
SLT Conference with Personal Park S N
SLT ‘Flip-Flop’ Hold S N
Station Message Detailed Recording (SMDRI S RSM
Speakerphone S N
Station Class of Service
Statlon Speed Dial
S N N
S N N
System Capacity:
up to 24x48 Conflguratton S
up to 40x96 Conf&uration
System Hold
System Speed Dial
0 ExpTKsu N
S N N
S N N
Toll Restriction Crable Driven)
Transfer RecaIl
S N N
Uniform Call Distribution (UCD): (8 x 8)
Alternate UCD Group Assignments S N N
Overflow Station Assignment
S N N
Incoming CO Direct Ringing S N N
Recorded Announcements (RANI
0 N RAN Device
Two Recorded Announcements for Transferred
co calls
Number of Calls in Queue Display
UCD Auto Wrap-up with %er
0 N RAN Device
S N N
S N
Available/Unavailable Mode
Universal Night Answer (UNA)
Voice Mail Groups: VM (8 x 8)
In Band Signaling Integration
Voice Mail Message Waiting Indication
S N N
SIB/APL/RC; Voice Mail System
0 APL N
S N N
Voice Matl CO Disconnect Sfgna.l Pass thru S APL N
Voice Mail Tone Mode Calling Optlon
Volume Control
S N N
S S N
N
N
Prlrlter
N
N
N
S=Standard Feature: O=OpUonal: Requires
additional
hardware: N=No additional hardware required
300-6 Issue
1, January 1992
Page 43
Infinite 4096 Hybrid Key Telephone System
FEUUREDE'SCR~~ION
300.12
When a button on a Key Telephone is assigned
as a DSS it also serves as a Busy Lamp Field
to &splay the status of that telephone.
BUSY LAMP
FIELD
[BLF)
300.13 CAUANNOUNCE - PRIVACY
Each telephone user can set their intercom
signaling switch to receive intercom call announcements without having the calling party
hear any conversations in progress.
300.14 CAILBACX
A
station can initiate a call back request to
another busy station. As soon as that station
becomes idle. the station that left the call back
request is signaled.
300.16 CALL FORWARD: STATION
A.
Ch.llFOrWtUd-AIlCalls
l3.l.s feature allows a station the ability to
have alI their calls (internal or external)
forwarded immediately to a designated
station, a UCD group pilot number, Voice
Mail group number, or Hunt group. (See
Note)
B.
Call Forward - Busy
This feature allows a station the ability to
have their calls fonvarded to a designated
station, a UCD group pilot number, Voice
Mail group number, or Hunt group when
their station is busy. (See Note)
C.
Call Forward - No Answer
This feature allows a station the ability to
have their calls forwarded to a designated
station. a UCD group pilot number. Voice
Mail group number or Hunt group number
when there is no answer at the
answer calls forward when the systemwide “no answer timer” aspires. (See Note)
Call Forwird - Busy/No Auswer
D.
Allows a stations the ability to fonvard a
combination busy/no answer calls to a
designated station, a UCD group pilot
number, Voice Mail group number, or
Hunt group. No answer calls forward
when the system-wide “no answer timer”
expires. Initial CO ringing, transferred CO
ringing and intercom ringing calls can all
be forwarded. Calls that ring to an idle
station will be call foxwarded after expiration of the No Answer ring Umer.(See Note)
station.
No
Cdl Fommud -
E.
stations will be
com and transferred CO line calls to an
d-net location. This allows a station to
reroute calls that would normally be lost.
Calls can be forwarded to home or another
off-net site. Initially ringing CO calls cannot be forwarded with this feature (see
Incoming CO ltnes m-Net Forward. fea-
ture). (See Note)
NO7?3: Iniff~~L Ringing Incomirg: ads will forward to groups. Cie: UCD, Voice
stationf~ is the on&
dngontheCOUne.
300.16 CAU
This feature allows the system data base to be
configured so that incoming CO Lines. which
are programmed to ring at a particular station,
can be forwarded elsewhere in the system predetermined by programmin
active if the station ringing is
a
speci.fIed Ume. This is parUcuiarly useful in
‘overflow” applications where a Voice Mail or
Auto Attendant may be in use.
A station
ward location defined in the data base.
Reset Cdl Forward is chainable only to other
predetermined preset foMrard stations speclfled in the database up to a chain of 5 stations.
Chainable Preset Call Forwarding will force the
incoming CO Line to ring at each station preassigned in the database for the Preset Fonvard
Ring Timer specified in the database before
folwarding.
Each station in the system may, independently, have incoming CO calls preset for-
warded to the following destinations:
A Fkeset CaU Forward - Stations
may have one designated preset for-
Each Key Telephone user may have preset
in the database IntUaJ Ringing Incoming to
be directed to another station in the system, if the call goes unanswered for a
predetenntned amount of time.
B. Reset Call
CO Lines can be preset forwarded to ring
into a Hunt Group
line will not preset forward to a busy Hunt
group, however each Ume the preset forward timer expires (for a total of five at-
tempts) the group will be checked for an
idle station. If a member of the group is
idle the call will then be presented to that
member.
Off-Net
allowed to fonvard inter-
Mail
stationassigned to
FORWARD:
PRESET
This feature is
g.
not answered in
Forward
- Hunt Groups
from any
station
Hunt2 fJthe
A CO
Issue 1, January 1992
300-7
Page 44
FEATURXD ESCRFTION
@finite 4096 Hyhrfd Key Telephone System
C. Preset Ca.U Fommrd - UCD Groupa
CO Lines can be preset forwarded to ring
into a UCD Group from any station.
A CO
line will not preset forward to a busy UCD
group,
however each time the preset for-
ward Umer expires (for a total of five at-
tempts) the group will be checked for an
idle station.
If a member of the group is
idle the call will then be presented to that
member.
D. Preset Call Fors~ard - VM Groupa
CO Lines can be preset forwarded to ring
into a Voice Mail Group f?om any statlon.
A CO line will not preset forward to
a busy
Voice Ma.il group, however each Ume the
preset forward timer expires (for a total of
five attempts) the group will be checked
for an idle Voice Mail port. If a VM port is
idle the call will then be presented to Voice
Mail.
E. Preset Call Forward - Off-Net
CO Lines can be preset forwarded to ring
Off-Net via speed dial from any station.
After the expiration of the preset forward
timer, the systemwlll select anidle CO line
and dial the off-net location, then connect
the two CO lines.
300.17 QiLT.dNG STATION TONE MODE
OPTION
This feature will provide an easy means for a
Calling station to override a desired stations
‘H” (handsfree) or ‘P” (call announce) intercom
switch setting. A dial code has been added
that is dialed in front of the extension number
to force the tone ringing.
300.18 CALLPAFuc
An outside line can be placed into one of six
parkl.ng
locations and can be retrieved by any
station that has a direct line appearance or an
available loop button. Parked calls have their
own recall timer and will recall the origtnating
station and if still unanswered, the atten-
dant(s).
300.19 CALL PICX-UP:
A Group Pick-up
Stations can be placed in one or more of
four pick-up groups. Stations within a
group can pick up tone rlnglng intercom
calls, recalling outside line ringing. or
transferred outside line calls for another
station in that group.
B. Directed Call Pick-up
A
station can pick up an intercom call,
tmnsferred. incoming. or recalling outside
line caJl to a specific unattended station.
The call must be a tone ringing call.
300.20 CAlLTRANsFER
An outside CO line can be transferred !?om one
keyset to another. By using the ‘IRANS button, screened (announced) or unscreened
transfers can be made. ?he line being transferred xlngs on the keyset and provides Exclusive Hold flashing indication to the receiving
party’s keyset. Any number
of
attempts can
be made to locate someone by calling Werent
keysets without losing the call. If a he is
transfixred to a busy station, it will receive
muted ringtng.
30031 CAMP-ON
A station may alert a
busy party that an outside line is on hold and waiting for them by
using the CAMP-ON button. To camp on a call.
press the TFWNS button to transfer the call to
the desired busy station. then press the CAMP
ON button. The busy party will receive a
muted ring over the keyset speaker, and a
visual flashing CAMP ON LED. By pressing
the CAMP ON button, the person called places
his exisUng outside call on hold and is con-
nected to the person placing the Camp On.
He
can then pick up the call on the appropriate
line. Calls cannot be camped on when a station is in DND or in Conference.
300.22 GWIP-ON RECALL
When a station does not answer a Camp On
that call will recall the person placing the
CampOn.andif unanswered by them, will
recall the attendant(s).
300.23 CANNED TOLL RESTRICTION
The system provides an easy means of apply-
ing the most common form of toll restrlction
where l+ and 0+ along with 976,555. and 4 11
typeofcallsareresUictedwithalllocalcalls
and l-800.911, 1-911. and l-611 typeofcalls
are allowed. This canned toll restrictton is
applied through the use of a single pre-built
Class-of-Service and can be assigned to sta-
Uons using range
300.24 CEmREx coblPATIBILrrY
programming.
The In&&e 4.096 system provides features that
are Centrex compatible so that Centrex users
can utilize the 4096 to enhance their Centrex
capabilities.
The 4096 actually simplifies and
30043
Issue 1.
January 1992
Page 45
Infinite 4096 Hybrid Key Telephone System
FZWURE DESCRIPTION
provides easier access to many Centrm features by offering the following features:
allows Cenbzx users to program complex Centrex
dtal codes onto a key set button for easy
one touch access to Centrex features.
B. Off-hook Preference
Both Key stations and Single line telephones may be programmed to have their
personal Centrex line accessed automatlcallyjust by lifting the handset
or
the ON/ OFF button. Internal features to
the 4096 are still made available to key
stations by accessing intercom before go-
ing off-hook.
C. Ptivate Line appearance
The 4096 allows for private line assign-
ment on an unlimited bases. Each statton
may have sole access to a particular outside line if desired and may also be assigned to receive incoming ringing on that
line.
D. P’ro@ammablc Flash Timer
CO line flash is a momentary opening on
a CO line used for signa&@. When using
the 4096 in a Centrex environment the CO
line flash is to signal the intention to transfer a caller using Centrex transfer. The CO
line flash timer is programmable on a per
CO line bases to facilitate a mfxture of
Centrex and CO lines within the same
system.
E. Pro-
into Speed Dial
l
, I, and Hook-Flashes
h4any Centrex codes utilize a hook-flash
followed by In many cases the d#t I.1 and
or [#I. The Irgpnite 4096 allows these codes
to be prugrammed as a part of system or
station speed dial sequences.
. 300.25 CENTREx/PBXTRANSFER
When Centrex or PBX lines are connected to
the 4096 system, users may, by using the Flash
button, transfer callers to other Centrex or PBX
extensions. Additionally, the Flash command
may be included wHhin a Speed Bin and proz;d onto a flex button for one button
.
pressing
30028 CHAlNING SPEED BINS
Speed dial bins may be chained together by
simply pressing one speed bin. then another
and another as required.
This is helpful for accessing Long Distant car-
rlers or
banktng se~ces when Account Codes
may be required.
30027 CO LINE ACCESS
mow$ Programming,
telephones are allowed
or dented access to parttcular outside lines or
line groups.
3002s couNEcLAsSOFSERvIc!E
Each CO Line may be programmed with a
Class-of-Service to provide dialing privileges.
The 4096 system uses a array between CO Line
Class-of-Service and Station Class-Of-Sexvice
to offer a wide variety of dialing privilege possibilities. The CO Line Class-of-Service is also
checked when a DISA caller selects an outside
CO line to determine the dialing privilege for
tllatcaIl.
300.29 CO LINE CONTROL (CONTACl’j
There are two control contacts (optional) which
may be individually programmed as either CO
Line Control (to control ancillary equipment) or
Loud Bell Control to control a customer pro-
vided ringing device to external areas. When
programmed as CO Line Control and assigned
to a CO line. the corresponding contact will
close whenever that CO line is accessed by a
statton. (One PFT Is required to provide one
contact.)
300.30 CO LINE GROUPS
Outside lines can be placed in one of eight
groups if the customer’s business requires
such grouping.
Stations are
then individually
assigned access to these lines and given the
ability to dial on particular lines.
300.31
CO LINE LOOP SUPERVISION
The 4096 system can be programmed to moni-
tor CO lines while on-hold connected to RAN
devices or Voice Mail systems or in Trunk-to-
Trunk connections
for disconnect signal pro-
vided by the Telco.
After a disconnect signal is detected, the 4096
system will release the CO lines and automatlcally place them back in selvlce.
300.32 CO LINE QUEUE
Issue 1, January 1992
When all the outside lines in a group are busy,
stations can be placed in queue awaiting a line
in the same group to become available. If a
station doesn’t answer the queue signal withtn
300-S
Page 46
FIMTURE DESCRWl’ION Infinite 4096 Hybrid Key Telephone System
15 seconds, that station is dropped from the ically terminate the call when both parties
queue.
300.33 CO LINE E’iWmG RINGING AS
SIGNMENT
Each CO line may be programmed (in data
base admin) so that incoming ringing on the
specif3ed CO line(s) may be assigned initial
ringing to one of the following destinations:
l
one or more stations (Keys& or SL?)
l
To a UCD. Voice Mail or Hunt Group
l
m-Net (via Speed Mall
The ring-in w-ill follow Day Ring assignments
unless Night Service mode is active. in which
case all incoming CO calls will follow Night
Ring assignments.
When ringing is assigned to a keyset, a direct
line appearance or an idle Loop button must
be available to receive the call. Station call
forxuding of initial ringing CO caJl is possible
and can be directed to other keysets with an
available Loop button or direct appearance.
Ifthein.ltfallyrQ$ngCOcallcannotringatthe
destination assigned, it will ring at the tit
Attendant station.
NOTE: You
cann.ot~Callmnuardmin-
iliaLk~rirqingCOazUtoUCD,VoiceMa4orHunt
gmupsiftheUne&assignedtoringatmorethan
one station
hang up, when bp Supervision is pro-
vided by the telco and enabled in the data
base.
A programmable conference timer will disconnect the unsupenflsed conference if
the initiator does not re-enter.(Requires
APL board.)
300.38 WNFERENCE ENABLWDISABLE
A ProqrPmmable Per Station:
‘R& feature will allow the system to be
administered on a per station basis for the
ability of a statton to initiate a conference.
B. Progmmmahle Pa CO L&e:
CO lines can be individually programmed
to allow Conference capabilities.
300.37 DATA EASE PRINTOUr (DUMP)
Through a system programming command,
either portions of or a complete data base
dump can be printed using the RS232C con-
nector located on the 4096 CPB.
300.38 DAY/NIGET CLASS OF SERVICE
(=w
Thts feature allows statlons that are a ceW
COS during the day, to be assigned a different
COS when the system is put in the night mode.
The night COS goes into affect when the system is placed into the night mode, manually or
300.34 CO RING DETECT
The duration of the ringing signal from the CO
or the PBX is matched with ringing detection
circuitry in the KSU. The rln.g detect can range
from 200 to 900 msec. programmed in 100
msec increments. This timer helps prevent
false ringing.
300.35 CONFERENCE
There are three Werent types of conferencing:
automatically. This prevents the misuse of
phones after hours.
300.39 DEFAULT BVrrON MAPPING
The 4096 allows for 20 fltible buttons on each
Enhanced or Executive key telephones to be
flexibly assigned to CO/PE3X lines, DSS buttons, Speed Dial or Feature buttons. However
the system will power up with a default button
mapping as shown in Figure 300- 1.
300.40 DIAL PULSE SENDING
Add On Conference
A
Up to iIve internal parties can engage in a
conference, or four internal parties with a
limit of one external party.
B.
Multi-me confennee
One internal statton can engage in a con-
ference with two outside parties.
Unsupen+& Conference
C.
The conference initiator can exit a confer-
ence with two outside parties and leave
them in an unsupervised conference. The
initiator can re-enter the conference at
Each CO interface circuit for outside lines can
be programmed to send dial pulse or DTMF
signals. Dialing speed and break/make ratios
are programmable.
300.41 DIMJNG PRIVIWCES
The system provides a flexible means of providing toll or dialing restrfction. Through the
assignment of class of service (both station and
outside line) many combinations of
allow
and
deny numbers can be set. Both area and office
codes can be screened for allow/deny pri-+
leges.
any time. The 4096 system can automat-
300-10 Issue 1, January 1992
Page 47
I
f
Issue 1. January 1992
Figure 300-l Iqjinite 4096 Default Mapping
300-11
Page 48
FmuuRE DESCRXEVON
@finite 4096 Hybrid Key Telephone System
300.42
300.43
DIRECTORY DIALING
DIRECT’ B’AVARB SYSI’EM AC-
c=sIDIsA)
Allows as many as three simultaneous outside
line calls to be programmed to provide direct
access to the system and the use of features
such as WATS lines. intercom dial tone or the
ability to dial out on outgoing trunks without
going through the attendant. The duration of
aTrunktoTrunkDISAcal.lcanbesetbythe
system administrator.
The APL card is required to provide the DISA
feature.
A
Rug-hle AcceIM
A
3-d&$ security code can be assigned in
the system database to restrict unwanted
use of the DISA c.ircults. Each DISA lfne
can be programmed independently for 24
hour DISA use or night DISA use only.
B.
CO Line Group Access
Incoming DISA callers may access all line
groups such as FX or WATS l.t.nes or other
outgoing services from home or while
away from the office. The Class of Service
assigned to the outgoing line accessed will
determine the dialing privilege for the call.
c.
station Aece.ss
DISA callers may dial any station directly
without going through the attendant.
If a DISA caller attempts to call a station
that is busy or does not answer the system
will return ICM dial tone at the end of a
programmable timer (Preset Forward
Tfmer). ‘Thfs will allow the DISA caller to
txy another station wlthout having to dial
into the system again.
300.44
DIRECl’
STATION SELECTION
The user with DSS buttons assigned at their
Key Telephone can call an intercom statton by
simply pressing the appropriate DSS button.
The called station is automatically signaled.
300.45
A Cdl
DIRECTED
CALL PICKUP
pfck-up - Station
A station can pick up an fntercom call,
transferred, incoming. or recalling outside
kne call to a specific unattended station.
The call must be a tone rtnging call.
B. Call Pick-up - UCD Groupe
StatIons outside of a UCD group can pick
up an intercom call, transferred, incoming.orrecalhngoutsldeknecallrfngmgto
a specific UCD station. The call must be
atonerlngingcall.
300.46 DIRECTORY DIAIJNG
Station users with Executive D&play telephones may vfew a ltst, of up to 200 names,
from the system directory on the statfon’s LCD
display. then automatically dial the station or
speed dfal bin by pressing a single key. Names
placed in the directory list may be associated
to Intercom Numbers or System Speed dial
bins. Users may VLCW the directory list beglnnfng with any letter of the alphabet then scroll
through the list either forward or backwards.
When the desired name is d&played on the
LCD display pressing the Speed Call button
will automat&&y place a call to that de&maUon. Directory dialing may also be used to
transfer a call from one statfon to another.
300.47
DISABLE OUTGOING CO LINE ACCESS
This feature allows the tit Attendant station
to dial a code and disable a CO lfne from
outgoing CO calls. This applies to all station(s)
that have access to that hne. Incoming status
is not affected. This feature fs a part of the
‘Maintenance” package.
300.48
DO NOT DISTURB @ND)
Placing a keyset in DND wfll elimfnate incoming outside line ringfng. intercom calls. transfers and paging announcements. A rlngtng
station may go into DND to silence ringing.
The attendant can overrfde a station fn DND.
The station in DND can use the telephone to
make normal outgoing calls. A statton can be
denied this feature through progmmmlng.
A. One-Time Do Not Disturb
Allows a station user to turn off muted
ringing that occurs while off hook fhandset or ON/Om on another call. Useful
when having an mportant conversation
and do not wish to be disturbed by ringing. The station. while off hook, (ON/OFF
or handset) depresses the DND button
whtch ellnnn.ates muted rlnglng. When
the station gcxzs on-hook the DND button
is extinguished and DND is canceled.
This feature is not ava&ible to intercom
Phone Bax users.
300-12 Issue 1. January 1992
Page 49
In.ite 4096 Hybrid Key Telephone System F’EATURE DESCRIPTION
300.49 DTMF SENDING
Each CO interface circuit for outside lines can
be individually programmed to send DTMF
(tone) or dial pulse signals.
300.50 EMERGENCY TWWSFER
Two Power Failure Transfer cards may be in-
stalled so that in case of a power failure, up to
12 CO lines can be automatically connected to
specifYied customer provided SLTs.
300.51 END TO END SXCHAILMC
This feature indicates the capability of the
system to accept DTMF tones f?om stations.
send them through the public network and
have them received at the distant end for computer access. or a variety of control functions
or inward call completion at a distant switching
system.
300.52 EXCLUSIVE HOLD
When a line is placed on Exclusive Hold, no
other station in the system can retrieve this
call. Hold may be programmed to be acttvated
on the fat or second depression of the Hold
button. CO Lines while in a transfer hold are
always placed in an Exclusive Hold condition.
300.53 EXECUTIVE OVERRIDE
This feature allows certain stations to be des-
ignated as executive stations with the ability to
override and “Barge in” on other keysets engaged in conversation on a CO line. Stations
engaged in intercom conversations can be
overridden, however, the intercom call will be
dropped when the ovenide occurs.
In addition to the station programmable option
a system programmable option will enable or
disable a warning tone when the station
marked as an executive is cut into the conversation. This is useful for UCD agent supervisor
or training personnel who require a service
obsenlng option.
NOlEAdecreaeinvo~may~onthe
co line a.@ the barge-in OccuJ-s.
CAUTION: USE OF THIS FEATURE WHEN THE
EXECUTIVE OVERRIDE WARNING TONE IS
DISABLED MAY BE INTERPRETED AS A
VIOLATION OF FEDERAL OR STATE LAWS, AND
AN INVASION OF PRIVACY. CONSULT COUNSEL
WlTH RESPECT TO APPUCABLE LAW BEFORE
INTRUDING ON CALLS USING THIS FEATURE.
300.54 ElUXIJT’XVE/§F,CRETARY TRANS
FER
There are four sets of ExecuUve/ Secretary
pairings available. When the Executive station
is busy or in DND, the Secretary station will
receive intercom calls and transfers. The Secretary station can signal the ExecuUve in DND
by using the Camp On feature.
300.55 EXTERNAL
NIGHT RINGING
The system can be programmed so that CO
lines marked for UNA Wtu activate Loud Bell
control contact Xl connected to an external
ringing device when the system is placed into
Night mtie. A PFT is required to provide one
LBC contact.
300.56 FLASH
Provides telephone users with the ability to
terminate an outside call or trar&er a call
behind a PBX or Centrex and restore dial tone
without hanging up the handset. A FLASH
button is located on each key telephone.
300.57 FLASH ON INTERCOM
‘IWs feature enables key station users to utiltze
the Flash Key to terminate pages and intercom
cab. While connected to a page zone or another internal station pressing the Flash key
will terminate the call and return intercom dial
tone.
300.58 FIASH WITH SPEED DIAL
A flash can be programmed within a speed dfal
number. When this is done, a pause will auto-
mat&ally
be inserted before the remalnlng
speed dial digits are sent.
300.59 MXUBlS
ATTENDANT
Any three Key Telephones in the system can be
assigned as attendant stations. These staff ons
will receive recalls and can place the system
into Night Senlce. The attendant stations
must be either Enhanced or Executive stauons.
300.60
FLEXIBLE
BUM’ON ASSIGNMEXVI’
Each Key Telephone has 20 (Enhanced and
Executive) flexible buttons which can be indi-
vldually programmed. One of the following
seven operations can be selected for each button: ALSO refer to Sec. 400.33.
l
Outside line. Automatically accesses assigned line. (Assigned in database)
l
DSS/BLF. Automatically signal assigned
staUon and provides BW for off-hook and
DND. (User programmable)
0
Feature. Any feature with a dialing code
(ie: Personalized
Messages,
Paging, Account Code, Call Park. Music, LCR etc.)
can be assigned to a flexible button. (User
programmable)
Issue 1, January 1992
300-13
Page 50
FEATURE DES-ON
@firtiLe 4096 Hybrid Key Telephone System
0
Group Access. (ie: UCD, Hunt, Voice Mail
group pilot numbers) (User programmable)
0
Speed dial. Automatically dials a Speed
number. (System. Station, Saved Number
Red&l. Last Number R&al) (User pro-
grammable)
l
Pooled group access. Some or all outside
lines can be grouped; pressing this button
accesses the highest numbered unused
CO line in that group. (Assigned in data-
base)
l
Loop. Used to answer a transferred call on
a Une for which a user does not have a
button assigned. (AssIgned in database)
300.61 FORCED ACCOUNT CODES
The 4096 system allows the system to be ar-
ranged so that station users must enter an
account code before placing an outsfde call.
Account codes can also be used as a Traveling
Class-of-Setice to upgrade a restricted sta-
tions class-of-service for unrestricted dialing.
Account codes must be entered before the call
when forced.
300.62 FORCED LZAST COST ROUTING
The 4096 System may be programmed on a per
station basis to force the use of LCR for outgoing accessing. TNS allows the system administrator to maintain greater control over d.Mng
patterns and the lines used for placing outgoing co calls.
300.63 GROUP CALL PICK-UP
Stations can be placed in one or more of four
pick-up groups. Stations within a group can
pick up tone ringing intercom calls, recalling
outside line ringing. or transferred outside line
calls for another station in that group.
300.64 -SET COMPATD3IUl-Y
The @?nf.te electronic key telephones are de-
signed to allow the connection of an industry
standard, electret mic compatible, modular
headset. The user connects the modular head-
set to the handset jack on the telephone leaving
the handset in place. The ON/OFF button on
the key telephone is then used to act&ate the
headset
300.65 HEADSETMODE
Each Electronic key telephone can be indivldu-
ally programmed for headset operation. When
programmed, an industry standard Headset
with it’s adapter box may be connected to a key
telephone for headset use. This allows handset or headset operation by switching the se-
lector switch on the adapter box.
Speakerphone operation and call announce on
intercom are disabled while a station has enahled headset mode.
Once programmed in station programming the
user may then select between headset mode or
normal handset/speakerphone mode by s&nply dialing a code or pressing a user program-
mable flex button
300.66 aEARMGAIDCOMPATIBI2
All Ir@f& Electronic key telephones are hearing atd compatible in compliance with the FCC
Part 15, section 68.316. TNS allows the telephone to be used in conjunction with users
wearing hearing alds.
300.67 HOLD PREFERENCE
ll-ds allows either Exclustve or System hold as
the primary hold on the first depression of the
HOLD button, depending on programming.
300.68 HOLDWhen an outside caJl has been on Hold for a
programmable length of time, recall ringing
tone is sent to the station placing the call on
Hold. Ifthls station does not answer the recall.
a recall tone is sent to the attendant(s).
300.69 HOTLINE
Electronic Key Telephones may be pro-
grammed to mediately call or ring down a
particular station or outside number upon going off hook. ‘RI.& is performed by program-
ming the stations Off-Hook preference to
activate a DSS or Speed dial feature key.
300.70 HUNTGROUPS
The system can be arranged for up to eight (8)
Hunt groups. Each Hunt group can contain
up to eight stations each. Each Hunt group is
independently arranged to utilize either a pilot
hunting technique or station hunttng technique.
A PilotHun-
Incoming CO, transferred CO, and intercom calls can be directed to a pilot extension number of a Hunt group. The system
will search sequentially (in the order the
extensions were entered in the data base
programming for an idle station in the
group
and will ring that station. Calls
dlrected directly to stations Iby calling the
extension number) within the hunt group
300-14
Issue l,January1992
Page 51
&#nite
4096 Hybrid Key Telephone System
l%U’URE DESCRIFTION
will not hunt but receive call progress
tones of the extension dialed.
B.
St&on Hunting
Incoming CO, transferred CO, and intercom calls that are presented to a busy, or
DND station. that is a member of a Station
Hunt group, will search sequentially (in
the order the extensions were entered in
data base prom
for an idle station
in the group and will ring that station.
Calls can also be directed to the groups
pilot number for hunting.
C.
Hunt Group Chaining
Hunt Groups can be chained or joined
together forming larger Hunt Groups.
This is accomplished by assigning a pflot
hunt group number as the last member of
a group.
300.71
INCOMITfG CO LINES OFF-NET
FORWARD (VU SPEED DIAL)
Allows the first attendant to forward incoming
CO calls to an off-net location. The attendant
can forward a group of CO lines or all CO lines
to a off-net location. The attendant must have
a dfrect appearanc e of the CO line(s) to be
forwarded. Off-net forwarding is accomplished
via use of a speed dial bin and requires the APL
card to be installed in the system.
300.72 INTERCOM CALUNG
The System’s architecture allows 14 intercom
paths for internal traffic capability, 12 of these
paths can be used by
SLTs. A
station is
reached on intercom by dialing the associated
three-d&it number.
300.73 INTERCOM SIGNALING w
Users can control the method by which they
receive intercom calls and slgnals. A convenient intercom signal switch is located on each
Key Telephone for easy selection. The choices
are:
l
Handsfree NIleft position). The station
user. upon hearing a tone burst and voice
announcement over the speaker, can reply
handsfree.
l
Tone Ringing (TJ(middle position).
A
standard tone ring notifies the party of an
incoming intercom call. The called party
answers by lift&g the handset or moving
the switch to the handsfree (H) position or
pressing the ON/OFF button.
l
Privacy IPMght position). The station
user receives a burst of tone and a voice
announcement over his/her speaker. The
microphone is deacuvated for privacy.
‘Ihe called party must lift the handset or
press the ON/OFF button to answer the
calI. /Or move the switch to the handsfree
N position.)
300.74 LAST NUMEERREDIAL(MR)
Permits the automatic redMing of the last
telephone number dialed on an outside line.
Up to 32 digits can be stored. Outside line
selection of the same line used is automatic.
300.75 ED lNl”EIUCTlVE DISPLAP
The optional 34 button Executive Key Tele-
phone provides the user with visual indication
of call status, calls to and tirn other extensions, number dialed, line used and camp-on
are some of the features displayed. Refer to
Section 410.1 for an illustration of the LCD
&Plays.
300.76 LEAST COST ROUTING (LCRI
Allows the system to automatically select the
least costly route available according to the
number dialed. the time of day/day of week,
the chss of setice (COS) assigned to the station/trunk group priority level assigned.
A LCR 3-Di@t Table
l%.is table is divided into 2 sections: ‘Lead-
ing 1” (” 1” Is dialed before the number) and
‘Non Leading 1” (no ‘1” is dialed before the
number). This gives the system the ability
to handle calI routing in areas that require
a ” 1” before a long distance number as well
as in areas that do not require the ‘1”.
B. LCR S-Diglt Table (Office Codes)
The s-Digit Table can include 20 office
code maps. Each map can be programmed
to route up to 800 office codes to one of the
16 possible route Ms. Each map must be
associated with a specific area code in the
3-D@ Table. Several different office code
maps can be used with the same area code
to provide additfonal routtng flexibility.
C.
Route List Tables
Up to 16 Merent routes can be prozwd&Each route can contatn up to 4
- one for each of the 4 time
periods. Up to 7 CO line groups (routing
choices) and their corresponding Insert/Delete Tables may be programmed
within each route list.
Issue 1, January 1992 300-15
Page 52
Insert/Delete Tables
There are 20 Insert/Delete Tables. Up to
20
digits. including pauses, can be inserted and up to 16 digits deleted. Digits
can be inserted before or after the number
dialed. but can be deleted only from the
beginning of a number dialed.
Weekly Time
Table8
The least costly mute for a particular di-
aled number may be different at dlffercnt
times of the day and on different days of
the week To accommodate this situation,
there are 2 Time-of-Day tables - Daily Start
Time Table and Weekly Schedule Table.
The Weekly ‘IYme table determines which
one of the 4 Routes LCR should use based
on the Time-of-Day and Day-of-the-Week.
F.
Daily Start Time Tables
The Daily Start Tlme tables allow the user
to match the Time Perlods d&count &UCture to the can-lers rate schedule.
G.
Bception Tables
This table is used to route operator as-
sisted calls and any other calls which
would use a l- or 2-digit number rather
than a 3-digit area code.
I-I.
Default LCR D&abase
Inanefforttodecrease installation and set
up time usually associated with L+CR a
default LCR data base has been incorporated. ‘Ihe default LCR data base will
provide basic routing for all local and long
distance dhling.
I.
IXR Routing
for
Toll Inform&ion
This feature adds provisions to the LCR
call processing which will allow common
call routing for all toll information calls.
l-(xXx)555-X212. (xXx)555-1212, l555-1212 and 555-1212 calls will all be
intercepted and sent to a selected route in
the Route List Table. Numbers dialed will
be integrated and if it is determined to be
a toll information call, either preceded
with an area code or without or with a
leading dlgit 1 or not, the call will be sent
to the route designated in progxramming
300.77 LOOP
BUTTON CO LINE ACCESS
A station not having a dirext appearance for a
CO line will receive incoming CO calls and
transferred CO calls under the loop button.
Only one call at a time can be connected to a
keyset on the loop button. If more than one
loop button is on a key set the loop buttons
may be conferenced together.
lf all programmed Loop buttons on a keyset are busy or
have a CO call on hold. the party attempting to
transfer a CO line to that station will receive
busy tone and cannot transfer the call to that
statton. If a transfer is attempted. the CO line
will recall the initiator immediately and the
transfer recall timer will start-
CO lines are also presented to a Loop when
dialing out using LCR or when using speed dial
to dial out and the line chosen does not appear
on the key station.
300.78 LOUD BELL CONTROL (LBC)
Two sets of relay-controlled contacts are pro-
vided to connect external signaling devices (optional).
Each set of contacts can be
programmed to follow the day and night ringing sigrmls of any station.
The fl.rst Loud Bell Control (LBC) contact also
serves as the Extema.l Night Ringing control
contact. Loud Bell Control Contacts (one each)
are provided with. and require the installation
of, a PFT unit for each contact desired. (Max 2)
300.79 MEET ME PAGE
Users may answer a page call from any phone
in the system by dialing a special code. The
&wk who initiated the page must remain off-
300.80 hESSAGE WAITING
Stations that are busy. unattended, or in DND
can be left a message indication by other sta-
Uons in the
system. Up to fYive messages can
be left at one keyset. Upon return to the station. the user can pnzss the flashlng MSG WAlT
button to ring each party in sequential order.
300.81 MES6AGE WAITING FBMKNDER
TONE
Akeystattonwithamessagewaittngcanbe
recminded at
300.82 MUSIC
a timed
ON
interval with a tone.
HOLD
Amusic source. when connected to the system.
provides music to a.ll lines on Hold, parked
calls, transferred calls and calls waiting to be
answered by Uniform Call Distribution (UCD).
300.83 bfUTEKEY
Pressing the MUlX button whLle in the speakerphone mode or using the handset will disable
the microphone but not affect the speech coming over the speaker or handset. Pressing the
illuminated MUTE button again will reactivate
the microphone.
300-16 Issue 1,
January 1992
Page 53
Infinite 4096 EyMd Key
Telephone S-tern
FEATURE DESCRIPTION
300.84
This feature allows every extension (Key or SLV
the capability to pm the users name, for
that station. so that people using display telephones will see the name instead of the station
number on their display. The name is programmed at each station by the user into
station speed dial bin 00. When a name is
programmed, the bin (00) is no longer used for
station speed dial. The name may be up to
seven (7) letters in length.
NAME IN LCD DISPIAY
300.85 NIGHT SEFWICE
A.
Manual operation
The Attendant(s) can control the use of
Night Mode ma.nuaJly by pressing the
NIGHT @ND) button. An LED will indicate
when the system is in Night Mode opera-
tion.
B.
Automatic Night Mode Operation
The 4096 system can be programmed so
that the system is automatically placed
into night mode. A programmable weekly
time schedule allows the system administrator to preset the time the system is
placed into night mode and removed from
night mode on a daily basis including
weekend operation.
The Attendant(s) can override the Auto-
matlc Night mode schedule simply by
pressing the MGHT (DND) button.
C.
Weekly Night Mode Schedule
A programmable weekly night mode
schedule provides for 24 hour, 7 day a
week automatic night mode operation ‘The
system can be put into and out of night
mode automatically on a daily basis.
Nlgbt Class of Service (COS)
D.
The system allows each station to be as-
signed a Merent COS for night operation.
The night COS goes into effect when the
system is put into night mode manually or
via the automatic schedule. Prevents the
misuse of phones after hours.
Universal Night Answer (UNA)
E.
incoming CO lines can be programmed for
Universal Night Answer (UNA). Stations
which do not have acces to a line during
the day can answer that line while the
System is in the Night Mode by dialing a
UNA code.
F.
Night Ringing Ass~ents
Each CO line may be individually programmed for Night ringing to other stations, to Hunt groups, UCD groups, Voice
Mall groups, or off-net via speed dial.
When the system is placed into
mode. manually or automatically, ringing
will follow the night ringing assignments
for each CO line.
G.
External Night Rfnging
The system can be programmed so that
CO lines marked for UNA will acttvate
Loud Bell Control contact #l connected to
an external ringing device when the system Is placed into Night mode.(Requlres a
PFr w/LBcI
300.86 OFF-HOOK PREFERENCE
A.
Auto L&e Accese
Each station, key or SLT. may have their
phone programmed to access a particular
CO Line such as a private line
from a Group of CO lines upon going offhook This is useful in Centrex or PBX
applications when station users have
dedicated lines. Outside line dial tone is
received just by going off-hook, without
the need to dial an access code.
B.
Auto
Feature
In addition to auto line
have the ability to have their off-hook preference select a DSS or feature button upon
going off-hook or pressing the ON/OFF
button.
C.
Hot Line
Electronic Key Telephones may be pro-
grammed to immediately call or ring down
a particular station or outside number
upon going off hook. This is performed by
programming the stations Off-Hook pref-
erence to activate a DSS or Speed dial
feature key.
D.
Intercom tie88
When off-hook preference is enabled. at a
key station, that station may sttll obtain
Intercom dial tone for accessfng internal
stations
done either by pressing an intercom button or dialing their own intercom station
number prior to going off-hook.
Accese
access
or
other system features. This is
Key Stations
night
or a line
Issue 1, January 1992
300-17
Page 54
FZATUREDESCRWTION In$.nite 4096 Hybrid Key Telephone System
E. User Programmable Preferena
Based on a station programmable option
Key stations may be given the ability to
enable, disable or change their off-hook
preference by dialing a code. TNS option
can be denied in station programming on
a per key station basis.
300.87
OFF-HOOK SIGXWUJNG
If a station has been programmed to receive
direct outside tie ringing and is busy on an-
other call, that station Mll receive muted ring
to indicate another call is ringing in. Additionally CO calls may be ‘camped-on” to a busy
station and receive muted ringing.
300.88
OFF-HOOK VOICE ANNOUNCE
Provides a means for the calling party of an
attempted intercom call to make a voice an-
nouncement and receive a handsfree reply
from a busy station: two conversations could
be conducted on the same phone at the same
Ume. The receiving station(s) must be S~JC-wire
OHVA equipped keysets, and each, must be
programmed in data base. KIB-OHV is also
required for OHVA operation.
300.89 OFF-PREMISE EXTENSIONS (OPX)
The Off-Premfses Extension Board (OPXI provides 4 FCC registered 2500~type single line
interface ports. This enables the use of 4 offpremise 2500 telephone sets. When an OPX
board is installed. the maximum number of
stations in the system is reduced by four. A
precise tone plan is provided to OPX stations.
An APL and Ring Generator are required when
fnstalling OPX Boards.
300.90 ON HOOK DIALING
The Key Telephone user can place calls without
lffting the handset. If the speakerphone is
disabled. the handset must be IlfIed to con-
verse.
300.91 ON LINE PROGIUMMJNG
Changes to the system data base with the
exception of the LCR data base can be made
without interrupting normal system operation.
Programming may be preformed using a key
station terminal connected to the system (sta
100) or via a external terminal either on-site or
remotely.
300.92 PAGMG
k EkternalPaging
There is one external paging zone option-
ally available in the 4096 system. External
Paging requires a two-digit dialing code.
External paging requires the APL Board
and an externally provided amplifier and
paging system. One ( 11 make and one (1)
break contact are provided with the page
zone on the APL Board.
B. IntcrnalPa#ng
There are four internal paging zones avail-
able in the 4096 system. A station can be
in any or all u>neis or in no zone at all.
Stations
not assigned to a page group can
still make page announcements, ifallowed
in station progmmming. Stations can be
assigned to a page group in order to receive
pages but not allowed to make page announcements.
C. Pqhq Access Restriction
Programming on a per-station basis, can
deny any station the ability to make any
type of page.
300.93 PAUSE TIMER
When dialing a speed number, a timed pause
between digit sending can be placed in the
number. ‘The length of this pause can be programmed in the system database.
300.94
PBX DIALING CODES
The System will allow five one or two-digit
access codes to lx entered into memory. When
one of these codes is dialed, this signals the
KSU that toll restrkUon is to be applied at the
next dialed d&its after the code. If one of these
codes is not dialed, toll restrictton does not
apply. This allows the dialing of PBX extensions 100, 110. 111. etc. This functions on
lines marked as PBX type lines in program-
ming*
300.95 PERSONALIZED AUESSAGEZS
Each station (Key and SLV can select a pre-assigned message to be displayed on the LCD of
the Key Telephone calling that station. There
are ten possible messages which can be dis-
played:
-
VACA’IION
-
RETURN MORNING
-
RETURN AFl-ERNOON
-
REl’URN TOMORROW
-
RElURNNEXTWEEK
-
BUSINESS TRIP
-
MElTING
-
HOME
-
ON BREAK
-
LUNCH
300-18 Issue 1, January 1992
Page 55
Infiite 4096 Hybrkl Key Telephone System FEATURE DES-ON
A Personalized Messaqe Code QP s Flex
This feature allows a key station user to
program the pre-selected meSSage code
1781
under a Flex key. This speeds access
of the pre-selected messages.
300.90
A
Phone Box may be substituted for a tele-
PHONEBOX
phone on a one for one basis. The phone box
can
be used to receive intercom an-
nouncements and also provide handsfret re-
sponse. There is also a CALL button which will
signal all stations programmed to receive
phone box signaling (stations that have a pro-
grammed DSS flex button for the phone box
station). One of these stations can respond to
this signal by pressing the DSS/BLF button or
dialing the intercom number of the phone box
station. Two way conversation is then possible.
The Phone box also has a DND button that
when enabled will blocking calls when privacy
Is needed. Back Ground Music may be presented to the Phone Box and can be controlled
(on or ofl’I by the attendant
300.97
The
POOL BUTTON OPERATION
Pool Group Key Is used primar@ to access
station
CO. lines that do not appear on a station so that
outgoing calls may be made. Pooled group
keys are associated to CO line groups and may
be programmed for use on any of the flexible
line buttons that do not represent CO line
appearances directly. CO lines are accessed in
descending order of priority starting with the
hfghest numbered available (not busy) CO IIne
fn a CO line group.
Stations may have as many POOL buttons as
their are CO line groups (7). MulUple POOL
buttons for the same group are also allowed.
300.98
A
station with Preferred Lfne Answer can an-
PREFERRED
LINE ANSWER
swer any assigned outside. transferred, or re-
calling line, or queue callbacks by lifttng the
handset or pressing the ON/OFF button.
300.99 F’RIVACY REIZASE
Privacy is insured on all
communicaUons in
the system. If desired, the customer may elect
to disable the Automatic Privacy feature. Thus
allowing another station to join in on existing
CO Line conversations.
A Per Station Option
Each station may be programmed to give
the station the capability to join an exist-
ing conversation simply by pressing the
CO line button that is in use. A warning
tone is presented to all parties when the
station enters the conversation. The CO
line must also have privacy disabled to
allow the cut-through.
B. Per CO Line Option
l%.ls feature allows each CO line to be
individually programmed for privacy. This
feature is useful for maintaining security
on such lines as Data lines, Private Iiris,
or special circuits requiring privacy. If
privacy is disabled on a CO line then. while
in use, another statton may enter the con-
versation simply by pressing the CO line
button. A warning tone is presented to all
parties prior to actual cut-through. The
statton attempting to enter the conversaUon must also have privacy disabled.
NUZEAdecreuseinwlumemayocnvonthe
COLinecJterthecut-thmughccrm-s.
300.100 PRIVATE LINE
Fbivate line programmmg allows certain lines
to ring at a specific station only. When placed
on Hold, these lines are
grammed station only. A private line can be
transferred to other
300.101 PULSE-TO-TONE SWITCHOVER
stattons.
When co mmanded. the system will change the
signaling on an outside line from dial pulse to
DTMF (tone), allowlng the use of common carrlers behind
a dial
pulse outside line. This can
be done manually when dialing.
stored within a speed dial number.
300.102
RANGE PROGRAMMING
The Ir$nite 4096 allows for range programming
when programming CO lines and Stations.
Range programming allows you to program all
parameters alike for the entire range or you can
change ormodify a few items that will be copied
to all members in the range.
300.103
REMOTE ADMINISTIUTION
The Remote Administration feature allows
authorized personnel to access the admtnistraUon programming via a terminal device (portable terminai device or personal computer with
communkaUons software package).
The feature pennits the review and entry of the
customer database in the same manner as via
the telephone at ‘admin. extension 100. The
terminal device can be connected directly to the
RS232
connector on the CPB board, or can be
active
at the pro-
or can
be
Issue 1, January 1992 300-19
Page 56
FEA’IURE DESCZRPTION Infinite 4096 Hybrid Key Telephone System
accessed by a telephone modem linking the
CPB’s RS232 connector (via a CO line) to a
remote location.
300.104
REadOTE S- MONITOR AND
-cE
A RemoteSystem
Monitor
The Remote Monitor feature provides remote access to the installed system for
diagnosttc purposes. These capabllities
benefit Se-e personnel enabling them to
support the end user remotely. Different
levels of access, via password, allows
authorized personnel to trace, monitor
and ‘up-load” critical information directly
from the 4096 system. This provides a
more accurate means of acquiring system
information that leads to a quick resolution of problems that may occur. This is
all done without interfering with ongoing
cdl processing or normal system opera-
tion, and in many cases may be performed
without a site visit. An external modem
connected to the CPB RS232-C is required
for remote access.
Capabiltties allowed and reserved for this
“High level troubleshooting” in addition
are:
l
Monitor Mcxle
l
Enable & Disable Event mace”
l
Dump “Trace Buffer” (up-load)
B. Remote System Maintenance
The Remote Maintenance feature allows
the Interconnects’ technical staff to review
the systems configuration data and indi-
vidual card slot configuration data. This
can be done ‘on site” using a data terminal
or remotely using modem to modem ac-
cess to
a remote data terminaL In both
cases connection to the RS232C connection on the CPB is required.
300.105 SAVE NUMBER RED&IL (SNRI
Any number dialed on an outside line can be
saved permanently to be used at any time. This
number is saved until a new number is stored.
300.106 SINGLE LINE TELEPHONE (SLT)
COMPATlBlUlT
The 4096 system supports industry standard
2500Type (DTMFI singIe line
mmum of 88 single line telephones may be
installed and operate on the In&f& 4096 Hy-
brid Key Telephone System. SIB, APL and RG
cards are required.
instruments. A
300.107 STATION
MESSAGE DETAIL RE-
CORDING (SMDR)
The InjInUe 4096 Key Telephone System provides one industry standard RS-232C port for
dual purpose use and a second port is optional
for SMDR output each allowing connection to
an external prlntcr or ca.U accounting device.
The system provides details on both incoming
and outgoing calls. This feature is program-
mable to allow all calls or just outgoing long
distance calls to be recorded. The system
tracks calls by out&de line. number dialed.
time of day, date, station that placed the call
and duration of call. Account codes may also
be entered and recorded.
300.108 BONE
Both Enhanced and Executive Key Telephones
are equipped with a speakerphone. However,
the speakerphone can be programmed to work
in one of three ways:
l
Normal speakerphone operation.
l
Disabled for outgoing and incoming CO
calls but handsfree talkback on intercom
alIowed.
l
Headset operation allowed.
300.109 STATION CLASS OF
SERVICE
Each station is assigned a Class of Service
which governs that stations d.ta&ng privileges.
Day Class of Service and Night Class of Service
assignments to stations provide the system
administrator additional control over station
dialing. preventtng misuse of phones after
hours. Six uniquely defined Classes of Service
are available for assignment to stattons on a
per station basis and all Ax are available for
day and night asstgnment. Station Class of
Service works in conjunction with CO line
Class of Service to provide the most fl&le
means
for offering custom toll restriction. As
a part of the Dialing privilege assignment
through Ckiss of Service the system offers two
programmable Allow and Deny tables for addi-
tional
customization of a toll restrlctfon plan
for a particular customer.
300.110 STATION SPEED DIAL
Each station user can program up to 20 tie-
quently dialed numbers of up to 24 digits In
length. Pauses, flash commands. pulse-to-
tone switchover, and NO-DISPIAY characters
take up digit spaces. There are a total of 1280
speed locations to be divided among all tele-
phones on a tit-come, first-serve basis.
300-20
Issue 1, January 1992
Page 57
mite 4096 Hybrid Key Telephone System
I’EATUHE DES-ON
Numbers are dialed by use of the SPD button
and a two-diglt code. Th& feature can additionally he assigned to any of the 22 buttons in
the flexible button field on each keyset for
one-button activation.
300.111 6YsTEM CXPACITY
A. Up to 24x48 CoufI@rat.ion
Without the Expansion KSU, the 4096
system will support a maximum of 24
outside CO circuits and 48 stations cfr-
cuits.
B. Up to 40x96 Comtion
With the addition of the Expansion Cabinet the 4096 system can be expanded to a
total of 40 CO lines and 96 stations. Also
requires additional power suppiy (PS).
300.112 SPSTEM HOLD
When a lfne is placed on System Hold, any
station in the system with access to that line
can retrieve the call.
300.113 SYSTEM SPEED DIAL
Up to 80 commonly dialed numbers can be
programmed into System Speed Dial for use by
stations allowed this feature. These numbers
can be up to 24 digits including pauses, flash
commands, pulse-to-tone switchover, and nodisplay characters. The last 40 numbers will
not be monitored by toll restriction.
300.114 TOLL RE6TRICI’ION (TAB=
DRZYEN)
The system provides a flexible means of provid-
ing t0I.I restriction to internal stations of the
In.$n.& 4096 key telephone system. Each station is assigned a Class of Service for day mode
operation and one for night mode operation
these station COs’s work in conjunction with
a CO line Class of servfce to allow for customized toll restrictton. Two (2) Allow and Deny
tables along with four (4) special tables afford
the system administrator to devise a variety of
. complex toll restriction or dialing privilege
schemes.
300.115 TILWSFER RECALL
Screened and unscreened transfers will recall
the initiating party if unanswered for a pro-
grammable length of time. and then if unan-
swered, will recall the attendant.
300.116 UNIFORM CALL DISTRIBUI’ION
WCD)
Eight Uniform Call Distributton (UCD) groups
can be programmed, each containing up to
eight 3-Digit station numbers. Each group is
assigned a pilot number. When this number
is dialed. the first avallable agent in that group
is rung. Calls are routed to the station that has
been on-hook for the longest period of time.
h
Alternate UCD Group Assigumeuta
An alternate UCD group can be pro-
grammed so that if stations in one group
are busy, the alternate group wtll be
checked for an available station.
B.
Overflow Station Assignments
An overflow station may be assigned to
route callers in queue to a designated
station after a specified time. The overflow
station may not be one of the UCD group
stauons.
C.
Incoming CO Direct Ringbg
CO Unes can be programmed to ring di-
rectly into a UCD group. When all agents
are busy and RAN is enabled, the system
will answer the caller and present the 1st
RAN announcement automatically.
D.
Recorded AMouucements (R4Nj
Recorded announcement devices can be
assigned to provide up to two different
messages. if all stattons ln a UCD group
are busy. The two messages are avatlable
to all eight (8) UCD groups in tierent
configurations. A RAN device can provide
an announcement to one caller at a time.
Subsequent callers will be queued onto
the message on a first-in basis.
E.
Numlxr of CalIs in Queue Display
There are two methods of viewing UCD
Group call queue status.
1.
In-service UCD agents and the assigned
overflow station will see the quantity of
calls in queue on the LCD of their station
for the UCD group of which they are a
member. If every member of a UCD group
is busy and calls are in queue, the ‘Xx
CALLS IN QUEUE’ display will be seen at
all UCD members of that group.
NOTE: Ifa UCD rnem&r is taken out of the pup
(le. DND, Cd Fbmxn-dUnauatlnb le etc.) they
wiUnotreceiu2cdsinqueuetn$~n
2. Any station not assigned in a UCD group
can view the number of calls in queue for
any given UCD Group. To view the num-
ber of calls in queue the statfon user dial’s
the CalIs In Queue code (or presses a
programmed FLEX button with this code)
then enters the UCD group desired. The
Issue 1, January 1992
300-2 1
Page 58
m=DESCRWTION
&finite 4096 HyMd Key Telephone System
LCD wi.l.l
number of caJls in queue for that group.
F. UCD Allto wrapup wa/ Timer
After completion of a UCD call (on-hook)
the agent will not be subjected to another
UCD call for the duration of the Auto
Wrap-Up timer (regardless of the number
of calls in queue), allowing the agent to
finish call related work
facilities. This will allow agents to remove
themselves from the group (le. DND. Unavailable, Call Forward or originate another call). The auto wrap-up timer is
programmed as part of the UCD data base.
(System-wlde)
display, on a reai time basis, the
or access
other
G. UCD AVAILABIX / UNAVAILABLE
Stations programmed into a UCD group
may log off and on to their assigned UCD
group by dialing an Available/Unavailable
code. When an agent is in the Available
mode that agent will receive UCD calls in
the normal
the Unavailable mode that agent will no
longer receive UCD type calls, however
may receive non-UCD calls. Agents that
have logged off by going Unavailable will
‘receive a visual reminder that they are
logged off with a flashing LED and or a
LCD display message.
manner. When an agent ls in
300.117 UNIVERSALNIGHT ANSWER W
Incoming CO lines can be programmed for
Universal Night Answer (UNA). Stations which
do not have access to a line during the day can
answer that line while the System in the Night
Mode by dialing a
UNA
code.
300.118 VOICE h¶AIL GROUPS CMa)
The Voice MaFl feature automatically handles
unanswered calls. Stations may forward calls
to a voice mail group (for leaving mail) or may
call the voice mail group directly (to retrieve
mail) with no assistance fYom the attendant.
Up to eight (8) voice mail groups can be conflgured fn the system. Each group can contain up
to eight voice mail stations. each of which
interfaces with a port on a SIB or OPX card.
Each voice mail ‘station’ can be shared by a
number of actual users. An SIB or OPX Board
and an APL Board and Ring Generator are
required when utilizing the 4096 Voice Mail
“In-Band” integration.
A VM In-Band Si@mIing Integration
The 4096 system integrates with a wide
range of Voice Mail systems through the
use of ‘I.n-Band’ sAgrung.
B. Vhf Message Waiting Indication
When Voice A&il has received a voice mes-
sage for a user who has
4096 system, the VM connected to the
system will leave a
cation at the VM users station. When the
station user retrieves their mail, the VM
system wilI me1 the message waiting
indication left at
lie message wattlng indication will ap-
pear on the programmed Voice Mail
(group) button. If such a button has not
been programmed.
waiting indication will appear on the MSG
WAIT button as a normal message waiting
signal. SLTs will receive a voice mail mes-
sage waiting as a normal message waiting
indication (Message waiting lamp).
a station v&i a VM
a station on the
message waiting indl-
port
a voice mail
message
C. Vhf CO Disconnect Signal - Pass
-m
To
avoid
Voice Mail ports fYom being Ued
up, as a result callers abandoning the call
or
not exiting the VM system properly,
disconnect signal has been added to not@ the VM system that a caller has abandon. By default, ‘Silence’ is provided to
the VM port followed by “busy tone’ to aid
the VM system to recognize that a caller
has abandoned. OpUona.lly, DTh@ digits
may be programmed to Serve as a discon-
nect code.
D. VM Tone
Voice mail systems and/or Automated Attendants can uttlize the Calling Station
Tone Mode
using supervfsed transfer or call screening
options on voice mail or auto attendant(s)
requiring ringback tone for proper call
-
300.119
Both speaker and
separately adjusted by ut.&ing the two slide
switches on the right side of the keyset.
Mode
CaIling Option
option. This is useful
VOLUME COKTROLS
tone ringing volume can be
when
a
300-22
Issue 1, January 1992
Page 59
IqjZnite
4096 Hybrid Key Telephone System
FEATURE DESCRIPTION
Single Line telephones have access to most of
the system and station features listed in the
previous section, however, the additional features listed below are unique to Single Line
Telephones. (An APL and a Ring Generator in
addition to SIB or OPX cards must be installed
fn the system for proper SLT operation)
300.120 ACCOUKT CODE
SLT
stations may enter an account code,
up to
12 d&Its in length, to ident@ calls for bill-
ing/tracking purposes. The account code may
be entered either before the call or during the
call (the outside caller is placed on hoM while
the account code is entered if during the call.).
The account code is recorded on the SMDR
printout Account codes are non-verified and
can vary in length from 1 to 12 digits.
300.121 AUTOMATIC IJNE ACCESS
SLTs may have their station programmed to
access a
line
particular CO Line such as
or
a line from a Group of CO lines upon
a private
going off-hook. This is useful in Centrex or
PBX applications when station users have
dedicated or individual lines. Outside line dfal
tone is received just by going off-hook, without
the need to dial access codes.
300.122 CALL FORWARD
Single line telephones may direct intercom
calls and transferred CO lines to be forwarded
to another station. SLTs have access to all
forwarding options that Key station user have:
. CallForward-AllCalls
l
Call Forward - No Answer [2]
. Call Forward - Busy [3]
l
Call Fonvard - Busy/No Answer [4]
l
Call Foxward - Off-Net [7]
. Preset Call Forward
300.123 CAMP ON
A
busy station can be notified that an outside
line Is on hold and waiting for them. The busy
station ls nottned of this by a beep tone. Single
line telephones can receive
tion or
300.124 CONFERENCE
initiate one by using an access code.
a camp on indica-
An SLT user can initiate a conference with an
outside line and one other internal station.
300.138 co
NFERENcE/wITHPERsoNAL
PARK
Shgle Line Telephones (SLTJ can initiate a
conference between two outside (CO) calls.
The Personal Park feature is used in conjunc-
tion with the SLT conference code to make this
possible. A combination of features are derived
from these new dial codes (Personal Park,
Flip/Flop, and Multi-line Conference).
300.126
DIRECT OUTSIDE LINE ACCESS
Single line telephones can access outside lines
by dialing CO line group access codes 9 or
81-87.
300.127 DIRECT OUTSIDE UME RINGING
Single line telephones can be set up
to receive
direct outside line ringing. SLTs may be programmed to receive incoming CO Ringing on
more than one CO line. However, an SLT can
answeronly~caUatatfme.IfaSLTisbusy
when a CO call rings in. no notification will be
given to that SLT station.
300.128 DIRECTED CALL PICK UP
Tone ringing intercom calls, Initial Ringing CO
calls and transferred outside line calls to speclfic stations can be picked up by single line
telephones.
For this type of
pickup, the sta-
tions do not have to be in the saxne pickup
group.
300.129 DO NOT DISTURB
Each telephone user can be allowed to place
their phone in Do No Disturb. The user will
recefve en-or tone if they are not allowed this
feature. They will also receive a confidence
tone when li.fUng the handset to remind them
they are in Do Not Disturb. The attendant can
override a station in DND.
300.130
Tone ringing
GROUP CALL PICX UP
intercom calls and
transferred
outside line calls can be picked up by single
line telephones by dialing a special pickup
code. The telephones must be in the same
pickup group.
300.131 INTERCfM CALUNG
Single ltne telephones can make and receive
intercom calls.
300.132
MESSAGE WAITING/GUL BACX
Single I&e Telephones caJling a station that is
busy, idle. or in Do Not Disturb can leave a
message waiting indication to slgnal the station to call back.
Issue 1, January 1992
300-23
Page 60
300.133 MESSAGE WAITING INDICATION
300.140 TRANSPER
Industry standard meSSage waiting single line
telephones can have up to five (5) message
waiting indications left for them, fmm other
stations. The message waiting LED will flash at
the called station.
300.134 NIGET SERVICE
When outside lines are marked UNA and the
system is placed into night servlce. a single line
telephone can answer incoming calls on lines
it does not normally have access to by dialing
[71 [5j. An external ringing device must be
provided.
300.135 0FF4300x PREFERENCE
SLTs may have their station programmed to
access a particular CO Line such as a private
line or a line Tom a Group of CO lines upon
going off-hook This is useful ln Centrex or
PBX applications when station users have
dedicated lines. Outside line dial tone is received just by going off-hook, without the need
to dial access codes.
300.136 PERSONAL PARK
Single line telephones can be connected to two
calls flntercom or CO lines) at the same time
and ‘flip/flop’ between the two calls. This can
be performed with originated or received calls.
This feature is also used with SLT multi-line
conference feature.
300.137 QUEUING
Single line telephones can be placed ln a queue
awaiting the first available outside line in a
group to become available.
300.138
Each SLT user may program up to 20 individual speed dial numbers. Each speed dial number can be up to 24 digits in length. There are
a total of 1280 speed locations to be divided
among all telephones. If single line telephones
are to be allowed this feature, an APL board
must be installed.
300.139 SYSTEM SPEED DIAL
Each SLT user can be allowed access to system
speed dial numbers on a programma ble basis.
If single line telephones are to be allowed this
feature, an APL board must be installed. The
last forty system speed numbers override toll
restriction.
STATION
SPEED DIAL
Outside lines may be transferred by or to single
line telephones. These transfers can be either
announced or unannounced.
300.141 -ANT DISABIE OUTGOING
Tht first attendant can disable CO lines, preventing outgoing accexi to those lines. This is
useful for removing a faulty line fi-om service.
or for reserving CO lines for important use. All
statlons that can normally make calls on the
lines are tiected, but incoming calls are not
affected. A CO line may be disabled while it is
being used: when the tnmk becomes idle. fur-
ther outgoing access will be prevented.
300.142 ATTENDANT
System programming allows the attendant station to be programmed so that if the attendant
is busy or not there, the call will be automatlcally forwarded to another predetermined station. VM Group, Hunt Group or UCD group
after a programmed period of time. (Refer to
Call Forward. Station and Preset)
300.143 ATTENDANT OVERRIDE
Attendant stations may override a busy station
or ring a station in DND. While busy, pressing
the override key provides override tone and a
ffve second delay before voice cut-through to
the called party occurs, automatically placing
any outside line call on Hold. The Attendant
Override function may be progmmm
flex button and can be enabled or disabled in
Programmtng.
300.144 ATTEMlANT POSITION
The system identifies a maximum of three pro-
grammable stattons as attendants for line recalls and attendant features.
programmed attendant can enter system date
and time information as well as System Speed
numbers
the programming mode. The 4096 System is
placed in Night Service by any programmed
attendant pressing the MGKT (DND) button.
300.14s ATTENDANT RECALL
A held CO call left unattended by a station w-ill
recall the attendant(s) after a programmable
period of time has elapsed. A recalling CO line
flashes at a distinctive rate that identifies the
originating station of the unanswered call.
fkom this
OVERFLOW
edontoa
The first
position without entering
300-24 Issue 1. January 1992
Page 61
Irl,Enite 4096 Hybrid Key Telephone
System
FEATURE DESCRIPTION
300.146 AUTOMATIC NIGHT MODE
In addition to the attendants capability to place
the system into and out of night mode manu-
ally, by pressing the Night key, an automatic
night mode schedule has been added to the
system. The automatic schedule is set in data
base programming on a week day basis, in-
cluding Saturday and Sunday. The Attendant
can override the automatic schedule by press-
l.ng the NIGHT (DND) button.
300.147 DIRECTORY DIALZNG
Station users with Executive Display tele-
phones may view a list. of up to 200 names,
from the system directory on the station’s LCD
display. then automatically dial the station or
speed dial bin by pressing a single key. Names
placed in the directory list may be associated
to Intercom Numbers or System Speed dial
bins. Users may view the directory list beginning with any letter of the alphabet then scroll
through the list either forward or backwards.
When the desired name is displayed on the
LCD display pressing the Speed Call button
will automattcally place a call to that destfnaUon. Directory dialing may also be used to
transfer a call corn one station to another.
300.148 INCOMING CO LlNE OFF-NET
FORWARD
All&s the f3rst attendant to forward incoming
CO calls to an OfT-Net location. The attendant
must have a direct appearance of the CO line
to be forwarded. Forwarding can be established on a per CO line group basis, or all CO
lines may be simultaneously fonvarded to an
off-net location.
300.149 TIME AND DATE PROGRAMMING
is idle. A
station in DND mode is shown by a
flash.tng indicator.
300.162 DIRECT STATION CALLXNG
Enables the user to make an intercom voice
call to any key telephone in the system. Permits you to automatically put an outside caller
on hold and simultaneously make an intercom
all to an intemai station. Also allows you to
transfer an intercom call or outside call that is
on hold to another station.
300.153 MAPPING OPTIONS
EachDSSterminalcanbeprogrammedinone
of three ways:
0
MAP 1 - Station loo-139 appear in se-
quential order with the bottom two rows of
buttons being two fixed feature buttons
and six flexible buttons.
This feature allows the first programmed atten-
dant to set the time and date without entering
the programming mode.
W/DSS/DLS
300.150 ATTENDANT SEARCH
Allows a user to make a series of intercom calls
without hanging up the handset. An intercom
connection is switched to another station
whenever a DSS key is pressed. Pressing the
next DSS key terminates the prwious intercom
call.
300.151 BUSY LAMP FIELD INDICATORS
Each station key on the DSS console has a
corresponding indicator which shows whether
the station is idle or busy. The indicator is lit
when the station ls busy and unlit if the station
Issue 1. January 1992
DSSfDLS Console Map 1
300-25
Page 62
FEATURED-ON
InJ?nite
4096 Hybrid Key Telephone System
l
MAP 2 - Statton 140- 179 appear in sequential order with the bottom two rows of
buttons being eight flexible buttons.
l
MAP 3 - CO Lfne buttons l-40 appear in
sequential order with the bottom two rows
of buttons being eight flexible buttons.
DSS/DLS Console Map 2
DSS/DLS Console Map 3
CO Une ringing on Map 3 is determined by CO
Line Ringing Assignments.
300.1!54
Allows the user to
RELEASE=
dfsconnect rxlls while offhook, speeding up call handling time (MAP 1
only).
300-26
b8UC 1,
January 1992
Page 63
InjTnite
4096 Hybrid Key Telephone System FEM’UXE OPERATION
SECTION400
FEATUREOPEIiATION
400.1
The hjlnite 4096 System has a wide variety of
features and flexible programming. allowing
each telephone user to program his/her tele-
phone to meet his/her own individual needs.
This section of the manual contains the oper-
ating instnxUons for key telephone and Single
Line users and includes an illustration of the
key telephone used in the Ir@n& 4096 system
and description of the keys on the telephones
and their functions. It is designed to provide
step-by-step instrucUons for operating the key
telephones and Single Line telephones in the
system. Visual and audible cues which accompany the various steps in the operation of the
features are also include
Literature similar to these operating instruc-
Uons
tomer in the form of Station. SLT. and
Attendant User’s Guides.
400.2
Each 4096 key station provides the following
keys, indicators and features:
HANDSET AND SpEAgER are located at the
left side of the fi-ont panel. A handset is provided to allow confidential conversation when
desire L&ing the handset from its cradle (going
off-hook) disengages the station’s built-in
speaker.
The speaker is located directly below the center
portion of the handset. ‘The station may be
operated with the handset on-hook When this
occurs, audio is transmitted to the station user
through the station’s speaker.
OUTSIDE CALLS are announced by a tone
signal repeated every 3.2 seconds. The corresponding outside line indicator will flash
slowly.
INTERCOM CALLS can be tone ringing or voice
announce lfit is voice announced, the receiving
station will receive 3 bursts of tone prior to the
announcement. lf it is a tone ringing call, the
receiving station will hear a tone ring every 2.4
seconds.
Fl3XIBI.S BUTTONS are used to access idle
outside lines, provide DSS/BLF for internal
stations, access speed dial number and
vate features. These buttons are programmed
INTRODUCTION
has been prepared for use by the cus-
ISYTELEPHONE
STAmONFEA-
acti-
by the individual station user. The default flex
feature buttons are described below.
EI.ASH button is used to terminate an outside
call and restore dial tone without having to
hang up the handset. It is also used to transfer
calls behind a PBX or Centrex within those
systems.
AAUTE button allows you to switch the built-in
microphone on or off when using the speakerphone, or the handset microphone when using
the handset.
CONFERENCE (CONF) button is used to establish and build conference calls.
IZQZ QUEUE button allows you to queue onto
an outside line when all lines in a group are
busy. Your station is placed in queue awaiting
a line in the same group to become available.
SPEEB CALL button provides you with access
to speed dialing, save number red&l and last
number redial. This button is also used to
access speed dial and flex button program-
ming.
DO NOT DI!STURB (DND) button allows the
user to place his/her telephone into a Do Not
Disturb mode to eliminate incoming outside
line ringing, intercom calls,
ing announcements. The station in DND can
use the telephone to make normal outgoing
calls. On Attendant stations, this button becomes the system Night Mode button.
W-ON button enables you to alert a busy
party that an outside line is on hold and waiting for them.
MAUI BACK button allows you to initiate an
automatic call back request to another busy
station. As soon as that station becomes idle,
the station that left the call back request is
signalred.
MESSAGE WAIT [MSG
you to initiate a message waiting indication at
stations that are busy, unattended, or in Do
Not Disturb. Message Waiting Callback request left at your station will indicated by a
flashing Msg Wait LED.
CALt FWB button allows you to forward your
calls to another station
TRANSFER (I’RANS) button is used to transfer
an outside call from one station to another.
transfers and pag-
WAIT)
button allows
Issue 1, January 1992
No-1
Page 64
FEATURE OPERATION
Irtfrnite 4096 Hybrid Key Telephone System
PICK UP button allows you to pickup a tone
ringing intercom call. transferred. incoming, or
recalling ourside line call to a specific unartended station either by group or directed call
pick-up.
ON/OFF button enables you to make a telephone call without lifting the handset. It turns
the telephone on and off when using the speakerphone.
HOLD button enables you to place an outside
caller on hold.
400-2
Figure 400- 1 Infinite Executive Key Telephone
Issue 1, January 1992
Page 65
Table 400-l Xqjinite 4096 System Numbering Plan
100-195
286
287 BB
288
Station Intercom Numbers
Headset Mode
m-hook Preference Programming
Attendant Override
(Flex Button Programming)
289 XXX 0 Turn BGM OFF at a phone box
(1st programmed Attendant)
289 XXX 1
Turn BGM ON at a phone box
( 1st programmed Attendant)
290
294
295
296
Directory Dialing
Executive Override
Name in Display Programming
CO Line m-Net Forward
(1 st programmed Attendant)
297 89U
298
391
392
5# xxx
590-597
60
61
690-697
74
75
76
UCD Calls in Queue Display
Disable Outgoing CO Line Access
SLT Conference W/ Personal Park
Personal Park
Tone Mode Ring Option
Hunt Group Pilot Numbers l-8
Voice Mail enable MSG Walt
Voice Mail cancel MSG Watt
Voice Mall Group Pilot Numbers l-8
LCR Queue Cancel
Universal Night Answer
Time & Date Programming
( 1 st programmed Attendant)
77
78 22
78 00
790-795
80
81
82
83
84
85
86
87
88
Background Music
Personalized Messages
Clear Personalized Messages
Call Park (system)
Account Code Enter
CO Line Group 1 (if LCR is enabled)
CO Line Group 2
CO Line Group 3
CO Line Group 4
CO Line Group 5
CO Line Group 6
CO L&e Group 7
All CO Ihe Groups (CO I&e Off-Net
Forward)
890-897
898
9
UCD Group Pilot Numbers l-8
UCD Available/Unavailable
LCR or CO Line Group 1
(if LCR is disabled)
0
Attendant
( 1 st programmed Attendant)
‘1 Internal Page Zone 1
2 Internal Page Zone 2
‘3 Internal Page Zone 3
‘4 Internal Page Zone 4
‘5
SLT CO Line Queue
mlxxx Station call Fonvard-All
~12XXX Station No Answer-Call Foxward
m]3XX?C Station Busy-Call Forward
~]4XXX Station Busy/No Answer-
Call forward
mm7
Station Off-Net Call forward
[SPDl YY Speed Dial Access
(OO- 19 Station) (20-99 System)
[SPDJ
l
[SPD] #
Save Number Redial
Last Number Redial
Xxx = Intercom Station Numbers
U = UCD Group Number l-8
YY = Speed Dial Bin numbers
C = Call Park Location O-5
22 = Personalized Messages
BB = Button Number
Issue 1, January 1992
NO-3
Page 66
FEATURE OPERATXON
400.3
a. Lift handset
b. Press slow flashing outside line button.
400.4 PIACING AN OUTSIDE CALL ON
If your system is programmed for Exclusive
Hold Preference, press HOLD button once
for Exclusive Hold and twice for System
Hold.
lf your system is programmed for System
Hold Preference, press HOLD button once
for System Hold and twice for Exclusive
Hold.
400.5
When an outside line has remained on hold
for an extended period of Ume, you will be
reminded with a recalling ring.
a Press outside line. Loop or Pool button
b. Lift handset to converse.
400.6 ACCOUNI’ CODES
When connected to an outside line call:
a..
b.
If acmunt code is less than 12 digits, an [‘I
must be entered to return to the call.
azdesareforcedtheaccmntcademustbe
entered prior to dialing the ouhide number.
400.7
The First Attendant station can disable CO
lines. preventtng outgoing CO calls.
a Lift handset or press ON/OFF button.
b. Dial [298] on the dial pad. Confirmation
c. Depress the line button(s) of the CO
To re-activate the CO Line(s), repeat the steps
followed to disable it.
ANSWERING AN OUTSIDE CAEL
or Loop button. (If your telephone is
programmed with Preferred Line Answer, you may answer an outside line by
ltfktng the handset.)
HOLD
ANSWERING A RECALL
flashing at very fast rate.
Press pre-programmed account code
button (Refer to Flexible Button pro-
grammingl.
Dial account code up to 12 digits. me
other party will not hear the digits being
dialed).
If aamunt
DI!UBLE OUTGOING CO LINE
ACCESS
tone is heard.
Line(s) to be disable Confhmatlon tone
the oHginaifomtmied station A staiion fn the
alufonuardmodemaystiumakeoutgoing
adk.
Forwad
Lift the handset or press ON/OFF but-
ton
Pnss CALL FWD button.
Dial the Call Forward Busy/No Answer
code I41 on the dial pad.
Dial the 3-digit extension number where
calls are to be forwarded. Gmfirmation
tone will be heard.
button.
- Busy/No Answer
given the ability to forward
Call Forward - Off-Net (via speed dial)
that contains the number where calls
are to be forwarded.
or
the speed bin.
button LED is flashing.
Issue 1, January 1992
400-5
Page 68
FEXIURE OPERATION
mite 4096 Hybrid Key Telephone
System
Canceling Off-Net Forwarding
1. Lift handset or press ON/OFF button.
2. Press CALL FWD button. CALL lWD
button LED is extinguished.
F. Call
Fommrd
- UCD Gmrqre
If you have been given the ability to forward
your calls:
1. Lift the handset or press ON/OFF button
2. Press CALL FWD button.
3. Dial the desired code:
-
= no answer calls
PI
- [3] = busy calls
- [4]
= busy and no answer calls.
NOIE: Skip step 3. fw immediate fonumm.
4. Dial the 3-d&$ UCD group pilot number
(890-897) for the group (l-8) where calls
are to be forwarded. Confirmation tone
WIII be heard.
To cancel Call Forwarding:
1. Lift the handset or press the ON/OFF
button.
2. Press the CALL FWD button.
G. Call Forward - Voice hfail Groups
Intercom and Transferred CO callers may be
routed directly to your mail box by fonvarding your phone to a voice mail group. Callers
will then be greeted by your personal voice
mail greetfng if available.
If you have been given the ability to forward
your CaIls:
1. Lift the handset or press ON/OFF button
2.
F’ress CALL FWD button.
3. Dial the desired code:
- [2]
= no answer calls
- 131 = busy calls
- [4]
= busy and no answer calls.
NOTE: Sk@ thLs step fw imnwdfate fonuard@I-
4.
Dial the 3-digit Voice Mail group pilot
number (690-697) for the group (l-8)
where calls are to be forwarded. Confirmation tone will be heard.
To cancel Call Forwarding:
1. Lift the handset or press the ON/OFF
button.
2. Press the CALL lWD button.
E Cdl Fomard - Hunt Groupe
If you have been given the ability to forward
your czllls
1. Lift the handset or press ON/OFF button
2. Press CALL FWD button.
3. Dial the desired code:
- (21 = no answer calls
- I31 = busy calls
- [4]
= busy and no answer calls.
NUlE: Skip this step for immediate fonuard@la
4. Dial the 3-d&$ Hunt group pilot number
(590-597) for the group (l-8) where calls
are to be forwarded. Confirmation tone
wilI bc heard.
To cancel Call Forwarding:
1. Lift the handset or press the ON/OFF
button.
2. Press the CALL FWD button.
400.13 CAILFORWARD: PF2ESET
lfa CO Line forwarded by Preset Call Forward
encounters a manually forwarded station
(Call Forward - Station), or a station in DND.
then the incoming CO Line will bypass that
station and forward to the next in the chain.
If that stat-ton is the last in the cha.in. then
the call will not forward any further and will
continue to ring at that station until answered or terminate.
400.14 CALL FORWARD: CO LINES
A. Incoming CO L&es Off-Net
speed aa
(via
Allows the first attendant station to forward
lncomlng CO cx.lls to an off-net location.
In a speed dial bin, store the number of the
off-net location where calls are to be for-
warded.
storing station
Follow instructions provided for
or
system speed dial num-
bers.
1. Dial I2961 on the dial pad.
2.
Dial the CO group access code for the CO
Ltne group to be forwarded.
81 =CO Group 1
=CO Group 2
82
83 =CO Group 3
=CO Group 4
84
=CO Group 5
85
86 =CO Group 6
=CO Group 7
87
=AIl CO Lines
88
,
4066
Issue 1, January 1992
Page 69
Imite 4096 Hybrid Xey Telephone SYStem
FEATURE OPERATION
3.
Dial the speed bin number that contains
the number where calls are to be forwarded or press the programmed button
for the speed bin. Confirmation tone is
heard.
Canceling Off-Net Forwarding
1. Dial [296] on the d.ial pad.
2. Dial the CO group access code.
3. Dial [#I. Confirmation tone is heard
400.16 CAUJNG STATION
OPTION
TONE MODE
AlIows a calling station to override a called
statlons H or P intercom switch settings.
When placing a call to a station and Tone
ringing is desired:
a. Dial [5#] on the dial pad.
b. Dial 3-dQit station extension or press
DSS button of desired station Call tone
rings station.
400.16
CAL&PARK
To place an outside call on hold and consult
with, page, or call an internal party and/or
transfer the outside call.
While connected to an outside line:
a. Press TRANS button. The caller is put on
Exclusive hold.
b. Dial parking location (790 to 795). Hear
confirmation tone.
c. If you hear busy tone, press TRANS and
dial another parking location.
FWriedng a Parked CaJl
a Lift handset or press ON/OFF button.
b. Dial pound [#I.
c. Dial parking location (790 to 795) where
the calI was parked.
400.17
CALL PICX-UP: GROUP
When intercom tone ringing, transferred out-
side line ringing, or recall ringing is heard at
an unattended telephone:
a. Lift the handset or press the ON/OFF
button.
b. Press the PICK UP button to be con-
nected to the calling party.
NUE?:Youmustbeinthesame@ckupgroup
clsthelingfngtelephonetopfckupthealu
400.18 CALLTRANSFER
Outside lines can be transferred from one
phone to another within the system. The
transfer can be either screened (announced]
or unscreened to either an idle or busy station. or UCD or Hunt Group.
Screened Transfer
While connected to an outside line:
a.
Press station button where call ls to be
transferred (if programmed on your telephone),
or
Press ‘IRANS button and dial station
number (100 to 195).
The cakd extension signals according
b.
to the intercom signal switch position.
C.
When that extension answers, an-
nounce the transfer.
Hang up to complete transfer.
d.
Unscreened Transfer
When the czlled extension beglns to signal:
a Hang up to transfer the call (Recall timer
starts).
Transfer Search
When attempting to locate a pax-@
Press a station key to signal a station or
a..
press the TFLWS button and dial station
desired.
b. If the party is not located, press another
station key to continue the search, or
press the TFL4N button and dial the staUon number.
C.
If the party is not located, press the
lRANS button agafn and dial another
statton number to continue the search.
When the called patty answers, hang up
d.
to complete the transfer.
Answering a Screened Transfer
Your intercom will be signaling according to
the intercom signal switch position.
a Answer the intercom and receive the
transfer notice.
b. Press the outslde line button or loop
button flashing on hold.
Issue
1, January 1992
400-7
Page 70
FEWURE OPERATION
Infinite
4096 Hybrid Key Telephone System
400.19 TFUNSFERRXN
A STATION FORWARDED
GcocALLsTo
TO VM
While connected to a CO line:
a Press the TRANS button and dial the
extension number of the station for-
warded to voice mail.
b. The transferring station hangs up. The
COcallwtllbedirectedtothemailboxof
the forwarded station.
NOlE: If the tmnsfen-hg stdon attempts to
.sLpa%ethetmnsferofjustuzaitsLmuLthe
voice mail system answers, then it becomes
necessaly to
lEtXXC?SSIheCOlIneandre-
transfer them a~& go on-hook before the voice
mailsystemansruers.7MswiUensufrthatthe
copartgwiuhearthepersonalgreetingoftht?
mailbauserandaryappUcableins~ns.
400.20 CAMP-ON
If you call a station that is busy and wish to
alert them to your call:
a Press the CAMP ON button.Called sta-
tion will receive two bursts of ringing.
b. Wait for their response
c. When called party answers, consult with
.themorhanguptotransferthecalL
If a station is In DND. only the attendant can
Camp On using the attendant override feature.
Answering a Camp On
If you are on a connected call, hear two
bursts of muted ringing, and your CAMP ON
button is flashing. you have a call waiting for
you.
To answer
a Press the CAMP ON button.
b. Any outside line you are connected to
will be placed on hold. You may con-
verse with the. station placing the call.
c. Press flashing outside line button, If a
call is being transferred.
400.21 CO LINE
ACCESS
To access outside line:
a Press idle CO line button, Pool button,
or dial CO line group access code or LCR
access code.
b. Dial number desired for outside call.
c. Lift handset to converse or use speaker-
phone.
430.22 QUEUING
A station can queue only one line at a tlrne.
If you see that a particular outside line is
busy and you wish to be placed on a bst
waiting for that line to become avaIlable:
To Place a Queue
a Press desired busy outside line button
or pool button (Busy tone is heard)
b. Press LINE QUEUE button.
c. Hang up.
To Answer a Queue
If you hear rlngfng and an outside line of the
line group (or a Loop or Group Key), you
queued onto is slow flashing:
a. Lift handset
b. Press flashing outside line button to an-
swer.
If your statton has been programmed for
Preferred Line Answer, you will have the line
automatically upon ISUng the handset.
400.23 CONFEREN CE COMBINATXONS
Gnly stations that have conference enabled
will be able to institute a conference.
l
Add-on Conference: Four internal and
one external or tie party internal
0
Multi-Line Conference: One internal and
Iwo external.
Establishing a Conference
A maximum of five parties can be included in
a conference. The internal party must lift the
handset.
a.
Lift handset.
Select intercom station or dial desired
b.
outside party.
C.
When called party answers, press
CONF
button.
Add next conference party by selecting
d.
another outside brie or intercom statioh
e.
When party answers, press CONF but-
ton twice.
f.
All parties are connected.
Exiting a Conference (Controller only)
There are three
methods
of exiting a confer-
ence:
a Press the ON/OFF button to ON, press
the MUTE button. and replace the
handset (to monitor a conference).
b. Press HOLD button to place outside par-
400-8
Issue 1, January 1992
Page 71
Imite 4096 Hybrid Key Telephone System
FEATURE OPERATION
ties on hold. Hold timer starts. If one of
the two parties is internal. that party will
be dropped.
c. Press CON’F and hang up or press the
ON/OFF button to leave the other conference parties still connected in an unsupervised conference. CONF button
will flash and timer will start. There will
be a warning tone before the other parties are dropped.
&-entering a Conference
When the controller re-enters the conference,
the disconnect timer is reset.
a Lift handset to re-enter a monitored con-
ference.
b. To re-enter a conference placed on hold,
repeat steps for establishing a conference.
c. To re-enter an unsupervised conference,
lift handset and press flash&g CONF
button. The CONF button lights steady
and confirmation tone will be heard.
Terminating a Conference
To texminate a conference:
a Replace handset or push ON/OFF but-
ton to OFF.
To terminate an unsupervised conference:
a Press the flashing CONF button while on
hook. all parties will be dropped.
The conference initiator who is actively in the
conference.
400.24 DIRECTED
CALL PICX-UP
When incoming, transferred, or recalling
outside line &@ng. intercom ringing, or
Camp On ringing is heard at an unattended
telephone:
a Dial the station number of the known
ringing telephone.Receive rlngback
tone, or call announce tone.
b. Press the PICK UP button to answer the
call.
400.25
DIRECT INWARD SYSTEM
AC
mss @ISA)
a Call the phone number or the system
administrator specified of the DISA line.
b. The system answers and returns fnter-
corn dial tone.
c. Enter the DISA access code also speci-
fkcl by the system administrator, if applacable.
d. Dial tone is returned.
To place an outgoing call:
a Dial a group access code: 9.81 - 87.
b. CO Dial tone is returned.
c. Dial the desired telephone number.
NOTE: LCR amnot be accessedfrom DISA. If
LCR is enabled DISA users may dial 81 to
aa2essliJ7es~tnlnkgrcJup1.
NOTE: 7he conference timer (Refer to Sec.
710.7)
will monitor a DISA -bunk-tu-bunk”
allLaNireleuseiilelinesone(l)rrrfnute~r
the time expires.
To reach an internal station:
a Dial the Sdfgit station number. Ring-
back tone will be heard.
b. Converse when party answers.
NUlEIfthestationdial.edisuna&nded
busyortnDND,fnfercomd.MtonewiLl&
returned b&r the Preset call Fonxrd Timer
expires) Refer to Sec. 710.4
400.26
DIRECTORY DlALWG
To dial using directory dialing
To view the directory list:
a Dial the directory list dial code I2901 or
press the pre-programmed Flex button
programmed as a directory dialing button.
b. Press a button on the key pad, once,
twice or three times, to represent the
letter of the alphabet, to begin viewing
the list of names. The letters of the
aiDhabet are represented on the key pad
as follows:
A =2
B
= 22
C =222
D
=3
E
=33
F
= 333
G =4
H =44
=444
I
C.
I
Yaxnes beginning with the letter chosen
J =5
K
=55
L
=555
M
=6
=66
z
=666
P
=7
=7
9
R
=77
S = 777
_
T
U
V
W
=8
=88
=888
=9
X = 99
Y = 999
z = 999
Next =*
Prev =#
will appear on the LCD display.
IftherearenommestntheDi.rectoyList
begimingwiththedesiredMter,anamewith
thenexthfgherletkrwiLlbesbwnontheL.CD
dfsPlay*
Issue 1,
January 1992
400-g
Page 72
FEATURE OPEIUTION
Infinite 4096 Hybrid Key Telephone System
d. Dial [*] to scroll up (next entry) through
the list
or
Dial [#] to scroll down (previous entry)
through the list
or
Press another key to view the list from a
different letter of the alphabet.
To dial the desired party:
a When the desired name is shown in the
LCD display pressing the SPEED CALL
button will automatically dial the destinatton station or outside phone number
(via speed dial).
l
lf the desired party is an Intercom
station, that station will be signaled
according to that station’s intercom
selector switch (SLT station will tone
~a
l
If the desired pa.@ is associated to a
speed dial bin the system will select a
CO line and dial the number programmed into the speed dial bin. Call
progress tones will then be heard.
To Transfer a Call using Directory Dialing:
a Whileonacall;
A Press the Transfer button and dlaI
the Directory Dial Code [2901.
or
- Press a pre-programmed flex button
programmed for directory dialing.
b. Follow the steps for placing a directory
d.ialing call. Hang up to complete the
transfer.
Note: Cds r-my only be transfemd to Inter-
nal stafions only. An attempt to transfer a call
off-net (L&J a Speed dial binJ UJUL result In the
call recaU.lng upongoing orhook
400.27 DO NOT DISTURB
If you have been given the ability to place
your phone in Do Not Disturb:
a Press the DND button. DND button
lights steady.
lhe DND button can be pressed whUe the
phone is ringing to stop the ringing. (Refer to
One-Time Do Not Disturb below.)
Removing Do Not Disturb
a. Press the DND button. The button LED
extlngties and DND is canceled.
A OuoTime Do Not Disturb
Allows you to prevent calls from ringfng at
your station while you’re on a call. The OneTime DND condition will automatically can-
cel when you end your call.
1. Press the pn-programmed DND button
while you’re off-hook and connected to a
CO line or intercom call. The DND button LED lights and off-hook tones at
your station are canceled.
To cancel:
1. Replace handset The DND button LED
extinguishes and DND is canceled.
400.28 EXCLUSIVE HOLD
When a line is placed on Exclusive Hold. no
other station in the system can retrieve this
call. Hold may be programmed to be
a.cU-
vated on the first or second depression of the
Hold button. CO Lines while in a transfer
hold are always placed in an Exclusive Hold
condition.
400.29 ExEcmnm OVERRIDE
Allows
stations
designated as ‘Executive”
the ability to ovetide and “barge in” on other
keysets engaged in conversation.
lf you call a busy station:
a Dial I2941 on the dial pad. Executive
station will be bridged onto the CO line
conversation in progress at the called
station. Optional warning tone is heard
and presented to all parties prior to cut-
thl-OUgh.
b. Replace handset at Executive station to
terminate the override.
NOIE: Zf the busy party is connected vfa intercom to anotherpzrty, the inWcoma3nnectfon
wiKbedroppedwhentioverr&occws.
NOl73:A&araseinudumemqoccuronthe
co line after the barge-tn OCNS.
CAUTION: USE OF THIS FEATURE WHEN THE
EXECUTIVE OVERRIDE WARNING TONE IS
DISABLED MAY BE INTERPRETED AS A
VIOLATION OF FEDERAL OR STATE LAWS,
AND AN INVASION OF PRIVACY. CONSULT
COUNSEL WlTH RESPECT TO APPLICABLE
LAW BEFORE INTRUDING ON CALLS USING
THIS FEATURE.
400-10
Issue 1, January 1992
Page 73
Inmite 4096 Hybrid Key
If
YOU
are designated the Executive statAon
and
your
phone is busy or in DND. all calls
Telephone System
will be routed to the Secretary station.
If you are the designated Secretary station,
you can signal the Executive that is busy
or In DND by using the Camp On feature.
400.31 FLASH
When connected to an outside line:
a. Press FLASH button to disconnect out-
side line and reseize outside line dial
tone.
400.32 FLASH ON INTERCOM
When connected to a page zone or another
internal party:
a. Press FLASH button to disconnect page
or intercom call. Intercom dial tone will
be heard.
400.33 H.Exmm
BUIT0N ASSIGN-
If you have buttons on your telephone which
have NOT been assigned as CO lines. Pooled
group, or Loop buttons, you may program
them to suit your own individual needs.
There are tie possible functions you may
assign to these buttons:
FEATURE OPERATION
a
DSS/BW This button, when pressed,
will automatically signal the assigned
intercom station. DSS/BLF buttons are
programmed by the station user.
0
FEATURES: This button can be pro-
grammed so that when pressed it will
act&ate a particular feature, thus eliminating the need for dialing the feature
code. Some features require a flex but-
ton to be programmed for that feature to
be accessible to the station user. Where
thisisthecaseitissodesignatedinthis
Feature Operation SecUon and user
guide. Feature buttons are programmed
by the station user. Refer to Table 400-2
for a complete listing of code/features
that may be programmed onto a flexible
button.
0
SPEED DIAL: Thts button can be programmed to automatically access a
speed number location for one-step op-
eration. PBX and Centrex codes can be
programmed into a speed dial bin and
accessed by one button depression.
l
POOLED GROUP ACCESS: A group of
outside lines can be placed under one
button. When this button is pressed, the
100-195
286
288
290
294
296
297
392
590-597
690-697
77
W=l
78[001
78#
790-795
80
890-897
898
Table 4OS2 FLEX
Direct Station Select
Headset Mode
Attendant Override
(Flex Button ProgrammingI
Directory Dialing
ExecuUve Override
CO Line Off-Net Forward
(1 st Programmed Attendant)
UCD Calls in Queue Display
Personal Park
Hunt Grp Pilot Numbers l-8
VM Grp Pilot Numbers l-8
Background
Music
Personalized Messages
Clear Personalized Messages
Personalized Message Code
Cad Park (system)
Account Code Enter
UCD Grp Pilot Numbers 1-8
UCD Available/Unavatlable
Button F’ro@ammixq codes
I O
‘1 Internal Zone 1
‘2
‘3
l
4
l 5
‘6
l 9 Meet Me Page Answer
‘0 AlICaIII%.ge
[SPEED CALLI+Iyy1 Speed Dial Access*
[SPEED CALL]+{‘] Save Number Redial
[SPEED CALL]+[#] Last Number Red.ia.l
W= Speed Dial Bin numbers
ZZ= Personalized
‘The desired speed bin must be programmed
prior to assigning the speed bin onto a flex-
ible button.
Attendant ( 1 st Pgm’d Attendant)
Internal Zone 2
Internal Zone 3
Internal Zone 4
Internal All Call
External Page
(00- 19 Station)
(20-99 System)
Messages
Issue 1, January
1992
44X-11
Page 74
FILWURE OPERATION
system wiI.I select an ava&xble line from
this group
Pool
arlmlnfstit.iOIl.
l
LOOP: l3is button will act as the direct
appearing button for outside lines that
do not appear on the user’s individual
telephone. Any phone that doesn’t have
aAl lines appear on it must have a loop
key. There is NO limit to the number of
LOOP buttons
buttons are assigned in data base administraUon.
To program fltible buttons:
a Press SPEED CALL button twice.
b. Press the assgned button to be pro-
grammed (lt must be programmed in
data base as a multi-function button).
c. Dial desired code (Refer to Button Pro-
gramming Codes).
for the user to place a call on.
buttons are assigned in data base
a station may have.
Loop
Infinite 4096 Hybrid Key Telephone System
L3.l station number (100 to 1951.
NOIE;Diaiinganumberintfienwnberlngpian
actiuates the telephone automaifMuy.
b. You will hear rlnglng if called
in the T answering mode:
%.ree bursts of tone if called station is
in the ‘H’ or ‘F position.
Lift handset or use speakerphone, after
C.
the three tone bursts stop.
Hang up to end call.
CL
Answering an Intercom Call
With your intercom signal switch in the T
(center) mode. you will hear repeated bursts
of intercom tone ringing and the HOLD but-
ton will slow flash.
Lift handset or press ON/OFF button to
a.
answer,
station is
To erase a flexible button:
a Press SPEED CALL button twice.
b. Press the button to be erase
c. Press F’KASH button.
d. Replace handset or press ON/OFF but-
ton.
400.34
Eyou wish to use a headset and have been
given the ability to do so in programming.
To activate Headset Mode:
a Dial [286] on the dfal pad:
b. LED will light steady.
While Headset mode is active. the ON/OFF
button will activate the headset and disable
speakerphone and intercom calI announce
operation at your station.
To de-activate Headset Mode:
a Dial [286] on the d.Ial pad;
b. LED ~III extinguish.
*Refer tojlex button pmgrmmdg.
400.35
Placing an Intercom Call
a Press station key of party to be called (if
-SET’ MODE
or
Press pre-programmed* FLEX button.
&ss the pre-programmed* FLEX button.
INTERCOM CALLING
programmed at your phone);
Eove the intercom signal switch to the
H mode to reply. If you receive a call from
a Phone Box, you must press that DSS
button to answer the call.
b.
Hang up to end calL
In the P mode, you will hear three bursts of
tone and one-way announcement. The
HOLD button will slow flash and the calling
party cannot hear conversations ln progress.
a Llfthandset;
or
Press ON/OFF button to answer,
move the intercom signal switch to the
H mode to reply.
In the H mode, you will hear three bursts of
tone and an announcement. Reply handsf&e or lift handset for privacy.
400.36
Intercom transfer without DSS buttons:
a
b.
C.
d.
e.
Intercom transfer using DSS buttons:
a Receive or make an intercom call using
INTERCOM TRANSFER
Receive or Ilzake an intercom call.
Press the TRANS button. Intercom dial
tone is heard.
Dial the station where the call is to be
transferred.
When 2nd station answers, you are in a
supervised transfer mode (1st station is
staged for transferf .
Hang up (station 1 and 2 are connected).
a DSS button.
or
.
400-12 Issue 1. January 1992
Page 75
b. pre.ss DSS button where call is to be
transferred.
c. Hang up (station 1 and 2 are connected).
Intercom transfer using DSS buttons with
Search and Recovery
Receive or make an intercom call using
a
a DSS button.
Press DSS button to search for 2nd
b.
Party*
Press TRANS button to recover 1st call
C.
and abort transfer.
d.
Repeat the last two steps until 2nd party
is located.
Hang up (Station 1 and 2 are connected).
e.
400.37
a Press SPEED CALL button.
b. Press pound [#I key.
mekLstnumbercifaLedoveranoutsideiine
udbevredialed
The system will automaticaUy select the
original line used to place the call and redial the number.
If that line is busy, the system will automatically select another line fi-om the same
group and red&l the number.
If no lines are available in the same group,
station will receive busy tone and can
queue for a line.
If the station user preselects a line before
activating LNR the preselection will over-
ride the line which was used or&inaIy.
400.38
To place an outside call when LCR has been
enabled in the system:
a Dial 191 on the dial pad.
b. Dial desired 7-digit telephone number.
c. Wait for answer. Lift handset or use
If all lines available to pu are busy, remain
off--hook for fm
LAST
LEAST COST ROUTING
(ie: l+ area code+number)
speakerphone to converse.
NUMBERREDLAL
(4) seconds to mtomficdly
bequeuedontoLCRforanauatlableUne.
LCR Que Callback
If an LCR Queue Callback has been acti-
vated:
a When telephone is signalled. answer the
call.
b. Desired telephone number will automat-
ically be redialed.
NOlE:Or&oneLCRQueueCullEhckrequest
may~~byastationWhenasewnd
reqzu3t is made, timt request will be canceled..
400.39 LCR QUE CANCEL
a. Dial the LCR Queue Cancel code, (74 on
the dial pad.
b. Replace handset or press ON/OFF but-
ton
400.40 MEETMEPAGE
To request another party to meet you on a
page:
a Dial the desired two-digit paging code:
or
Press pre-programmed flex button
b. Request that party meet you on the page.
c. Do not hang up; wait for the requested
party to answer. As soon as the paged
party answers and is connected to you,
the page circuit is released.
AnswerI$ a Meet Me Page
a. Go to the nearest Telephone and dial [*I.
I91 on the dial pad:
or
Press the pre-programmed* flex button.
b. You will be connected to the party that
paged you.
*Refer b FLEXButton progmmming.
400.41
Leaving a Message Waiting Indication
a. Press the MSG WAIT button.
b. Called party’s MSG WAIT button will
c. Hang up.
Upbjlverrzessagescunbeleftatany Station
Ifyou dial a station that is busy, una&mied
orinDND,youamleaueamessagezmitfng
fndimUon.
Answering a Message Waiting Indication
If your MSG WAIT button is flashing at a slow
rate, you have a
a.
b.
C.
The fist message Left will be the first one
cnLled
MESSACE WAITING
slow flash.
message waIt.tng for you.
Press flashing MSG WArI’ button.
Station that left message will be signaled
with tone rlnglng.
If called station does not answer, press
MSG WAIT button once to leave mes-
sage.
Issue 1, January 1992
400-13
Page 76
400.42 MllTEBEy
The MUIE button provides privacy during
speakerphone or handset operation by disabling the microphone.
If your phone has been programmed for OffHook Preference, you will access an outside
Iine. or a feature by going off-hook or press-
ing the ON/OFF button.
While m-Hook Preference is enabled. you
may access internal intercom dial tone by:
a. Pressing your pre-programmed ICM
buttonLED lights steady
or
Dial your o~vn 3-digit intercom number.
(Do not lift handset or press ON/OFF
button before dialing intercom number.)
Intercom dial tone will be heard.
b., You may now dial an internal station or
Feature Access code.
*Refer to FIEX
Also refer to prime F7ex button programming.
400.44
If you dial a station that is busy and want to
signaI your call:
a.
Press the CAMP ON button.
b.
If three bursts of tone are heard, your
call has cut through the busy connec-
tion.
You may speak to the called party. Uf
c.
you hear ringing, you have placed a
CAMP ON to that station: see CAMP ON
feature.)
Receiving an OHVA call
a If your telephone has been programmed
for off-hook voice announce and you are
already talking on a call, another station
using the CAMP ON feature to not@ you
of a waiting call will result in a warning
button pmgmmmiw.
OFF-HOOX VOICE ANNOUNCE
(OrrvA)
tone and an immediate voice cutthrough to your speaker.
Note: If you are using your speakerphone,
rnmitoring a call through your speakerphone
ware in DND, the standard CAMP ON signal
0fmutedrfngingwuLresult
BoththeazlkdstaUonandthecu.Uingstation
rrwtbepmgmmmedforOHVAfotthisf~
towork AusercundLsableOHVAbyplacfng
his/her idephone fn the TONE aJ.kamw
l-rode. Houlewr, the
nounce off-h&c to an OH-VA Me@wne set to
Tone by using the OVERRIDE button
400.46 PAGING
If you have been given the ability to make
page announcements:
a. Lift handset.
b. Dial the two-digit paging code
or
Press programmed flex button.
‘1 Internal Zone 1
l 2 Internal Zone 2
‘3 Internal Zone 3
Internal Zone 4
:;
Internal All Call
External Zone
‘6
‘0 Allcall
c. Speak in normal tone of voice to deliver
message.
StatlwLsofihookorfnDNDtinothearthe
pageNO?E:WhenmakfngazonepageorA.U~
pageandthezmeisbusy.thepageinUiator
LuiLlr-eMvefingbacktoneuniilthezonebecomes auailable. You will then hear a warning
tmeandcanmakethepageannouncemeti
400.46 PBX/CENTREX TRANSFER
While connected to an outside line
(PEX/Centrexf :
a. Press FLASH button.
b. Receive transfer dial tone.
c. Dial PBX/Centrex station number.
d. Hang up to complete transfer.
rlbkdadcanvofcean-
400-14
Issue 1, January 1992
Page 77
InfZnite
4096 Hybrid Key Telephone System FEATURE OPERATION
400.47
PERSONAU2ZD bfESSAGE3
Each station can select a pre-assigned message to be displayed on the LCD of any Key
Telephone calling that station.
a Dial [7][8] on the dial pad;
or
Press a programmed flex button.
b. Dial the two-digit code for the message
which will appear.
00 clears messages
01
VACATION
02 RIDURN MORNING
03 FtIXURN AFER.NOON
04
RETURN TOMORROW
05 RETURN NEXTWEEK
06 BUSINESS TRIP
07 MEETING
08
HOME
09 ON BREAK
10 LUNCH
NO77Z:lW.sfeatureismtamihb&tothe
aumdanw.
400.48
PERSONALIZED MESSAGE
CODEONAFLXXKEY
You can program code 78 on a f&ibIe key to
speed access of pre-selected messages.
a Press SPEED CALL button twice.
b. Press the desired flex button. LED
flashes.
c. Dial [78] + I#]. Confirmation tone is
heard.
User can now press that flex button and dial
the two-digit message number 00- 10 to acti-
vate or deactivate a personalized message.
Confirmation tone will be heard.
400.49 PHONE BOX RINGING
To receive ringing from Phone Box(esl at
station, a DSS button must be assigned on a
flex key. Refer to Flex Button ProgrammIng
for instructions on how to program DSS buttons. Also refer to Sec. 710.24 for Phone Box
Ring Timer.
400.50 PRIMB
GRAMbEING
FIEX
BUXTON PRO-
If your phone is programmed for off-hook
preference and have been given the ability to
enable or change the prime flex button.
a Dial [287] on the dial pad
b. Then dial two-digit button number (0 l-
20).
To disable Off-Hook Preference:
a Diall287lonthedialpad.
b. DiaI IO01
400.51 PROG RAMMING YOUR NAME
Every extension (key and
on the dial
INTO THE LCD DISPLAY
pad.
SLT) has the
capabfflty to program the users name so that
people using display telephones will see the
name
instead
of the station number.
a Dial [295] on the dial pad.
b. Enter your name (up to 7 letters) using
the pattern shown below.
G=14
H=*4
I=#4
J=15
K=*5
L=#5
M=16
N=‘6
0=#6
P=17
Q=‘l
R=*7
S=#7
c. Press SPEED CALL button to complete
the programming process.
To erase your name:
a. Dial [295] on the dial pad.
b. Press SPEED CALL button.
Station Speed Bin 00 is used to store name
in display information.
400.52
a
The signaling on an out&de line can be
PULSE TO TONE SWITCHOVER
changed from dial pulse to tone (DTMF)
manually while dialing out.
To perform the change-over
a Dial an [*I on the dial pad.
b. Remaining digit will be sent using
DIMF.
77~ Pulse to Tone Switchover command may
alsobeinchdedintoaspeeddialbin Refer
b speed ~Progmmming.
Issue 1. January 1992
400-15
Page 78
FEATURE OPERAnON Infinite 4096 Hybrid Key Telephone System
400.53 SAVE
NIJMBERREDIAL
If you wish to save the last number you dialed
for use later:
a After placfng an outside call. keep hand-
set off-hook
b. Press SPEED CALL button twice.
To Dial a number that was saved using the
steps above:
a Press SPEED CALL button.
b. Dial the asterisk [‘I key.
System will automatically select the origlnal he used to place the caJ.l and redial
the number.
If that ltne is busy. the system will auto-
matically select &other line from the same
group and redial the number.
If no lines are avaIlable in the same group,
station will receive busy tone and can
queue for a line.
If the station user preselects a line before
activating SNR the preselection will over-
ride the line which was used originally.
400.54 PROG- GPBK/CENT~
CODES ONTO A FLZX BUM’ON
For easy one-button access to Centrex or
PBX features, perform the following steps:
a. Program the Centrex or PBX code into a
station or system speed dial bin, including hook-flash (flash key). [*I, and [#I
commands. (Refer
to
station or system
speed dial programmind
b. Program that speed bin onto a flex but-
ton.
‘Refer toJ!ex buttonpmgmmmfy.
400.55 SpEAgERPHONE
Press ON/OFF button to “ON”. Intercom
a.
dial tone will be heard.
b.
Press station’key of deslred party, or
press available outside line button and
dial number. Speakerphone is activated.
C.
Press ON/OFF button to ‘Or to end
call.
NUZE: For further
references in this
section
where Yifl handset” ts specijled you may also
use the method of pressing the ‘ON/OFF
button. if the telephone is programme
dtobea
irue two-w spcxdct?rpholle.
400.56 STATION SPEED DIAL
lf no outside line has been specified in pro-
gramming, one will be chosen automatically
or you can choose one now.
a. Press SPEED CALL button and dial bin
location;
or
Press programmed speed bin button.
Station Speed numbers are 00 to 19.
b. When called party answers. pick up
handset or use speakerphone.
400.57 STORING SPEED NUMBERS
Station Speed numbers can be entered by
keyset users. System Speed numbers must
be entered by the first programmed attendant. If no attendant is specified. enter at
Stauon loo.
a..
Press SPEED CALL once, then press a
desired outside line key or pool key or
select an outside line automatically by
pressing the SPEED CALL button a second time.
b.
Dial the speed bin location.
00 to 19 for StatIon Speed numbers:
20
to
99 for System Speed numbers.
C.
Dial telephone number. (including special codes described below)
- ‘IRANS - Pressing the TRANS button
during number entry initiates a
Pulse-To-Tone swltchover.
- HOLD - Pressing the HOLD button
during number entry Inserts a
Pause.
-FlASH-PressingtheFLASHkey
inserts a Flash into the speed number.
- lRANS - Pressing the TRANS button
as the first entry in the speed bin
inserts a no-display character caus-
ing the numbers stored in the bin not
to appear on the Key Telephones
display when the bin is accessed.
d.
Press SPEED CALL
e.
Hang up*
To program several speed numbers in a row,
press SPEED CALL button twice to conclude
programming a number and then just enter
the next speed number bin to be programmed. If the station has no line appear-
ance for the line programm
ed into the speed
bin. that line will come up under the Loop
button or Pool button when accessed.
400.58 SYSTEM WEED DIAL
lf no outside Une has been specified in pro-
400-16 Issue 1. January 1992
Page 79
gmmming, one wii be chosen automatically
or you can choose one now.
a Press SPEED CALL button and dial bin
location:
or
Press programmed speed bin button.
System Speed numbers are 20 to 99.
b. When called party answers. pick up
handset or use speakerphone.
400.89 UNIFORM CAU,
CVCDI
A Number of Calla in Queue Display
From an idle display key telephone:
1. Dial I2971 on the dial pad:
or
Press programmed flex button.
(ON/OFF button LED lights steady)
2. Dial 3-digit UCD group number (890-
897).
Your display will tell you how many calls are
in queue for that group.
Dynamic update of display occurs as queue
condition changes.
3.
Lift the handset or press the ON/OFF
button to terminate mode.
NOIE
Thisfeature auuu, tbeusedwUhacaLl
DISTIUBUTION
in progress and ihe station will be amsidered
busyfor incoming calls.
B. AV~IB/UNAVAILABLE MODE
If you are a UCD agent, you may place your
station in the Available mode to receive UCD
type of calls or you may place you station in
the Unavailable mode to block UCD type calls
i?om ringing your station.
To go Available:
1. Dial 18981 on the dial pad:
or
Press pre-programmed Available/Unavailable flex button. You may now receive calls.
To go Unavailable:
1. Dial I8981 on the dial pad;
gess pre-programmed Ava.ilable/Un-
available flex button.You are now
blocked from receiving UCD calls.
400.60
Lf you hear outside line ringing at another
station and wish to answer it:
Intercom and Transferred CO callers may be
muted directly to your mail box by forwarding your phone to a voice mail group. Callers
will then be greeted by your personal voice
mail grteting if available (Refer to CaU For-
ward -
Rttrltving Voice Messages
If your Message Waiting key or programmed
Voice Mail group key is flashing, you may
have a voice meSSage waiting for you. To
enter the voice mail system to check for mail:
Receiving a Voice Mail Message Wait
To receive a message waiting indication that
a
Voice Mail system must be programmed to
provide such an indication.
After the voice mail system receives a voice
message for a station user:
-b. Then dial the 3-digit extension number
Turning the Message Waiting lamp Off
When a station user retrieves the voice messages from the voice mail system. the voice
mail system must:
A
Allows the Voice Mail system to override a
called stations H or P intercom switch setttngs.
Voice Mail Operation)
a Dial the Voice Mail group number;
or
Press the programmed voice mail group
key or flashing Message Wait key.
b. You will immediately be prompted to
enter your password for your mail box.
voice message has been taken for you, the
a. The voice mail must go off-hook and dial
the voice mail message wait code [SO].
of the station user who received a voice
message.
a
Be programmed to go off-hook and dial
the message cancel code (6 11.
b.
Then dial the 3-digit extension number
of the station user who retrieved the
voice message.
VMTone
Mode Cal&q
Option
Issue
1, January 1992
400-17
Page 80
FE~~RE OPERATION Intiite 4096 Hybrid Key Telephone System
When placing a call to a station and Tone
mging is desire (the Voice Mail system MUST
Message Waiting Requek
be programmed to:
1. Dial (5#] on the dial pad.
2.
Then dial 3digit station extension (call
tone rfngs station).
400.62
VOLUME CONTRO=
There are two volume control slide switches
on the right side of the Key Telephone. Slld-
fng the switch toward you deer-eases the
volume. The f?ont switch is for voice, background music, and speakerphone volume.
The back switch is for tone ringing volume.
b. Dial I#91 on the dial pad.
c. Dial desired system speed bin number
(20-99).
400.93
Upon hearing an incoming signal:
a Lift handset
b. Dial UNA access code 1751. You will be
UNWERSS NIGHI’ ANSWER
connected to ringing outside line.
a.94 UCD AVAILABrp;/UNAVAILABLE
If you are a UCD Agent. you may
station in the Available mode to receive UCD
type of calls or you may place your station in
the Unavailable
calls from ringing at your station.
To
go Available:
a. Dial 18981 on the dial pad. You may now
receive calls.
To go Unavailable:
a. Dial I8981 on the dial pad. You are now
blocked from receiving UCD calls.
mode to block UCD type of
place your
400.96 ANSWERING AN OVrSIDE C%LL
a Lift handset.
b. Press slow flashing outside line button.
If your tfziephme ts progmmme d with Re-
ferred Line Answer, you may onswerarlout-
sidelinebyl@ingthehandset
400.96 PLACING OUTSIDE LINE ON
HOLD
If your system is programmed for Exclusive
Hold Preference. press HOLD button
for Exclusive Hold and twice for System
Hold.
If your system is programmed for System
Hold Preference, press HOLD button once
for System Hold and twice for Exclusive
Hold.
400.97 ANSWERING
SIDE LXNE
When an outside line has remained on hold
for an extended period of time. you will be
reminded with a recalling ring.
a Press outside line button flashing at very
fast rate.
b. Lift handset to converse.
A-G
once
I
OUT-
400.98 ATTENDANT ACTIVATION OF
BGM
AT
A PHONE BOX
The Attendant may control (turn ON and
OFF) background music at a phone box station.
To control background music at a specific
phone bax:
a.
Dial I2891 on the dial pad.
b.
Then dial the three-digit station number
of the desired phone box.
Then dial either:
l
[O] to turn
BGM off
or
l
111 to turn BGM on
400.99 ATTENDANT DISABLE OUI’GOMC ACCESS
The attendant station can disable CO lines,
preventing outgoIng CO calls.
a
Lift handset or press ON/OFF button.
b.
Dial (2981 on the dial pad. Confirmation
tone is hear
C.
Depress the line button(s) of the CO
Line(s) to be disable ConfIxmation tone
is heard and the CO Line Button(s) LED
ls flashing.
d.
To re-activate the CO Line(s). repeat the
steps followed to disable it.
400.100 -ANT 0-E
IfAttendant Ovenlde is allowed, Attendant(s)
stations may override
either busy or in Do Not Disturb.
If the Attendant calls
on a CO call and
waitmgcall:
a. Press the pre-programmed A’lTN OVER-
RIDE button. Three short tone bursts
will be presented to the called party.
b. After five (5) seconds, the station’s CO
line will automatically
and the Attendant will be cut-through.
If the Attendant calls a station that is in Do
Not Disturb
mode and wishes to alert them
or call stations that are
a statton that is busy
wishes to alert them of a
be placed on hold
0faca.Q
a Press the pre-programmed AlllV OVER-
RIDE button. The station will be signaIled with a Camp-on tone.
4QO.101 ATTENDANT RECALL
When an outside line has remained on hold
for an extended period of time, you will be
reminded with a recalling ring.
400-22
Issue 1, January 1992
Page 85
Injhzite 4096 Hybrid Key Telephone System
FEA’IZTRE OPERATION
a Press outside line button flashing at a
very fast rate.
b. Lift handset to converse.
400.102 DIRECTORY DIALADmSTRATION
Names may be programmed into the dfrec-
tory dialing list fmm the 0rst assigned atten-
dant station. The system aJlows up to 200
names to be programmed into the directory.
Each name can be associated to either a
Station in the system or a System speed dial
binandcanbeupto24charactersinlength.
Names are programmed in one of two ways
either by themselves or while programming
system speed dial numbers.
A Method One
This method may be used to enter names
that will be associated to a system speed dial
bin only. Names are entered as part of the
same procedure as pro@ammirqA
speed dial entries.
To enter a name along with a system speed
dfal number:
1. Press the SPEED CALL button once.
2. Then either press a desired outside lfne
key;
or
Press the SPEED CALL button a second
time to have an outside line selected
automatically.
3. Dial the system speed dial bin locatton
(2oto 99).
4. Dial the telephone number (including
special characters TRANS, HOLD and
FL4SHj.
5. Press the SPEED CALL button to save
the telephone number. Sktp this step if
you did not change the telephone num-
ber.
To enter a name:
1. Press the CONF button.
2. Enter the name (up to 24 characters may
be entered) by using keys on the dial pad
as follows:
A
B
C
D
E =‘3
F = #3
G = 14
H
I = #4
T
= 12
=
‘2
= #2
= 13
= 04
I
J
K
L =#5 u
M =16 v = #8
N =‘6 W = 19
0
R
=15 s
=‘5 T = 18
=#6 X
= l 7
the system
= #7
=
‘8
= l g
= #9
= #l
Space = ## 1
3. Press the SPEED CALL button when
finished.
heard and the display Wail update.
4. Hang up to end programming.
B. Method’fWo
Dlrectoxy dialing list maintenance
To enter, edit or erase names that appear in
the directory dial list for stations or speed dial
numbers:
1. Dtal the directory dial list programcode
12991. The first entry (entry 000) in the
Directory list will then be shown on the
LCD display as follows:
:::~::::.‘.“,‘.y.~~... ..,....__ .._._
~
<;:;$g;;g;,pj ,~~~~~~ia,~~~~~~~~~~~~:
- nnn = Programmed Name (blank if
none)
- AA A = Directory List entry number
(OOO- 199)
- XXX = Either a Station Number or a
System Speed dial Bin Number
To Select a merent entry in the directory dial
list:
1. Press the HOLD button
2. Then either enter the three-digit entry
number (000- 199) on the dial pad and
press the SPEED CALL button
or
Dial [*I to scroll up (next entry) through
the list
or
Dial I#] to scroll down (previous entry)
throuugh the list
To Enter or Change the current name shown
on the display;
1. Press the CONF button.
2. Then enter the name (up to 24 characters may be entered) bv using keys on
2. Then enter either a three-digit station
intercom number (100-1951
Eial a three-digit System speed dial
number (020-099).
3. Press the SPEED CALL button to save
the entry. Confirmation tone will be
heard and the display will update.
To clear an entry. press the FLASH button
followed by pressing the SPEED button.
Confirmatton tone will be heard and the entry
will be erased.
400.103 ExE(=uTIvE OVERRIDE
Allows stations designated as “Executive”
the ability to override and ‘barge In” on other
keysets engaged in conversation.
If you call a busy station:
a Dial [294] on the dial pad. Executive
station will be bridged onto the CO conversation in progress at the called station. Optional warning tone is heard and
presented to all parties prior to cut-
-ugh-
b. Replace handset at Executive station to
terminate the override.
NOl7Z:Ifthe busypcuiytswnn&eduiatnterwm to another party, the intercom wnneciion
will be dropped when the overtide occurs.
NCYE:Adecmzseinvohmemayowuronthe
CO line after the
CAUTION: USE OF THIS FEATURE WHEN THE
EXECUTIVE OVERRIDE
DISABLED MAY BE INTERPRETED AS A
VIOLATION OF FEDERAL OR STATE LAWS,
AND AN INVASION OF PRIVACY. CONSULT
COUNSEL WlTH RESPECT TO APPLICABLE
LAW BEFORE INTRUDING ON CALLS USING
THIS FEATURE.
KlO.104 INTERCOM CALLING
4
barge-in
oarurs.
WARNING TONE IS
Placing an Intercom Call
a Press station key of party to be called (if
programmed at your phone);
Kal station number (100 to 195).
b. You will hear ringing if called station is
in the T answering mode: or three
bursts of tone if called station is in the
‘H’ or ‘P” position.
C.
Lift handset or use speaker-phone, tone
bursts stop.
d. Hang up to end call.
Answering an Intercom Ca.U
With your intercom signal switch in the T
mode, you will hear repeated bursts of intercom tone ringing and the HOLD button will
slow f-lash.
a Lift handset or press ON/OFF button to
answer. If you receive a call from a Phone
Box. you must press that DSS button to
answer the call.
b. Hang up to end call.
In the P mode, you will hear three bursts
of tone and one-way announcement. The
HOLD button will slow flash and the calling party cannot hear conversations in pro-
gr-In the H mode, you will hear three bursts
of tone and an announcement. Reply
hand&e or lift handset for privacy.
400.105 INCOMXNGCOUNESOFF-NET
(via speed dialj
Allows the first attendant station to forward
incoming CO calls to an off-net location.
In a speed dial bin, store the number of the
off-net location where calls are to be forwarded. Follow instrucUons provided for
storing station or system speed dial numbers.
a Dial 12961 on the dial pad:
or
Press pre-progrred CO Off-Net For-
ward button.
b. Dial the CO group access code of the
group to be forwarded.
81 =CO Group 1
82 =CO Group 2
83 =CO Group 3
84 =CO Group 4
85 =CO Group 5
86 =CO Group 6
a7 =CO Group 7
88 =All CO Lines
c. Dial the speed bin number that contains
the number where calls are to be forwarded:
or
Press the programmed button for the
speed bin. Conflrmatton tone is heard.
400-24
Issue
1.
January
1992
Page 87
IqfInite
4096 Hybrid Key Telephone
System
FEATURE OPERATION
Canceling Off-Net Forwarding
a.
Dial [296] on the dial pad:
or
Press pre-programmed CO Off-Net For-
ward button.
b.
Dial the CO group access code.
C.
Dial [#I on the dial pad. Confirmation
tone is heard.
400.106 NIGHT SERVICE
Any designated attendant can place the system into Night SeIvice by:
a. Pressing the Night Service button
mm.
b. Pressing the Night Service button again
removes the system from Night Service.
77~ Attedant stationlsl do not hate DIVD
CapabiLitieS.
400.107 SETTING SYSTEM TIME AND
DATE
Must be set by the first programmed attendant.
Dial 1761 on the dial pad. Confirmation
a
tone is heard.
Enter date and time as follows:
b.
YYMMDDHHMM
- YY = year 00-99
- MM=month 01-12
- DD = day 01-31
- HH = hour 00-23
- MM=minute 00-59
When the correct number of d&its are
C.
entered, con&maUon tone will be heard
and the display will update.
400.108 STORING SY!STEM SPEED NUb¶HERS
System Speed numbers must be entered by
the tit programmed attendant. Ifno attendant is specified, enter at Station 100.
a.
Press SPEED CALL once, then press a
desired outside line key or select an
outside line automatically by pressing
the SPEED CALL button a second tfme.
b.
Dial the System speed bin location (20
to 99).
C.
Dial telephone number.
Press SPEED CALL.
d.
e.
Hang up.
- Pressing the TRANS button during
number entry initiates a Pulse-To-
Tone switchover. Pressing the
HOLD button during number entry
inserts a Pause. Pressing the FLASH
key inserts
a Flash into the speed
number.
- Pressing the ‘IRANS button as the
first entry In the speed bin inserts a
no-display character causing the
numbers stored in the bin not to
appear on the Key Telephones display when the bin is accessed.
Speed Bin numbers 60-99 are NOT moni-
tored by Toll Restriction.
The attendant console may be programmed
in one of five Merent ways. Therefore, you
may not have all of the features listed below
on your console. Refer to Sec. 300.153 for a
description of each map.
400.109 AmENDANT TRANSFER
SBlRa
When attempting to locate a par@
a. Press a station button to signal that
station. If the party is not located, press
another station button to continue the
search.
400.110 PLACING AN OUTSIDE CALL
CAutomatic Line Selection)
a Press outside line button. ON/OFF but-
ton LED will light and dial tone will be
heard.
b. Dial desired patty.
c. When called party answers. lift handset
to converse or use speakerphone.
400.111 CALLPARK
While connected to an outside line:
a Press programmed CALL PARK button.
The caller is put on Exclusive hold.
b. At this time. you can page or call another
internal station.
c. When the party you called responds,
announce the call park location and re-
place handset.
400.112
DO NOT DISTURB INDICATION
The associated station button will flash at a
medium rate to indicate that station is in Do
Not Disturb.
400.113 RETRIEWNGAPARKEDCALL
a. Lift handset or press ON/OFF button.
b. Dial (#I on the dial pad.
c. Dial parking location (790 to 795) where
the call was parked.
Issue 1, January 1992
400-25
Page 88
400.114 CAU TRANSFER
Outside lines can be transferred from one
phone to another within the system. The
transfer can be either screened (announced)
or unscreened to either an idle or busy sta-
tion.
Screened Transfer
a.
While connected to an outside line. press
station button where call is to be transferred (if programmed on your telephone), or press ‘IRANS button and dial
station number (100 to 195).
b.
The called extension signals according
to the intercom signal switch position.
C.
When that extension answers, announce the transfer.
Hang up to complete transfer.
d.
Unscreened Transfer
a. When the called extension begins to sig-
nal.ha.nguptotmnsfertheca.ll(Recall
timer starts).
Transfer Search
a
When attempting to locate a party, press
a station key to signal a station.
b. If the party is not located, press another
station key to continue the search, or
press the TRAN button and dial the station number.
If the party is not located, press the
C.
TRANS button again and dial another
station number to continue the search.
When the called party answers, hang up
d.
to complete the transfer.
400.115 CAMP-ON
While connected to an outside line:
a. Press desired station button.
b. When busy tone is heard, press CAMP-
ON button.
c. Replace handset, access another CO
Lfne or press RELEASE button (if you
have one).
400.116 FUXIBLE BUM’ON PROGIUMh¶lNG
a. Press SPEED CALL button twice.
b. Press FLEX button to be programmed (it
must be programm
edindatabascasa
flexible button).
c. Dial desired code (Refer to Table 400-2
Button Pro @ammirq~ Codes).
400.117 MEETME PAGE
To request another party meet you on a page:
a. Dial the desired two-dgit paging code;
or
Press programmed button.
b. Request that party meet you on the page.
c. Do not hang up: wait for the requested
party to answer.
Answering a Meet Me Page
a. Go to the nearest Telephone and dial 1’91
onthedialpad.
b. You will be connected to the party that
paged you.
400.118
A
1.
PAGlNG
ExternalPaging
Press programmed PAGE button;
E&l [‘Sl on the dial pad.
2.
Speak in normal tone of voice to deliver
message.
3.
Replace handset to terminate page announcement.
B.
xntcnl8l Paging
Stations off-hook or in DND will not receive
the page announcement.
1. Press programmed PAGE button or dial
one of the following codes:
‘1 Internal Zone 1
l 2 Internal Zone 2
LntemaJ Zone 3
l 3
l 4 Internal Zone 4
l 5 Internal All Call
2. Speak in normal tone of voice to deliver
message.
3. Replace handset to tennlnate page announcement.
400-26
Issue 1. January 1992
Page 89
Infinite
4096 Hybrid Key Telephone System
C. All Call Paging U.ntemal/ErtcmaU
1. Press pre-programmed’ PAGE button:
or
Dial [‘O] on the dial pad.
2. Speak in normal tone of voice to deliver
message.
3. Replace handset to terminate page announcement.
400.119 REIXASE BUTTON
DSS/DLS map 1 contains a Release button
that may be pressed to disconnect or terminate an intercom call, transfer sequence,
page announcement or CO call.
FZUUR.E OPERATION
Issue 1. January 1992
400-27
Page 90
Infinite
4096 Hybrid Keg Telephone
System
LCD DISPLAYS
410.1
The
lower field. The upper field displays the current
acutity of the telephone. The lower field is
divided into two secttons. The left section of the
lower field displays the date, speed bin number, connected intercom station or outside line
Idle Station
LCD DISPLWS
display is arranged into an upper and
Table 410-l Zqfiiite 4096 LCD Displays
FUNCllON
CALLING STATION’S
M=uWDiallng
outgoing calls
number. The right section of the lower field
displays the cm-rent time or elapsed time on an
outside call. The following Table shows what
will appear on the LCD &plays based on the
function performed.
DISPLAY
CALLED STATION’S DISPLAY
I
Recalling
from Hold
Recalling Line
fiorn Another Station
Connected to .&I
Incoming CO Line
Intercom Call
Line
Issue
1, January 1992
410-l
Page 91
LCD DISPLAYS
Infinite
4096 Hybrid Key Telephone Spskm
Table 410-l 4096 LCD Dkplay~ /COnt’d)
FUNCTION
Camp-on
Conference
Internal Page
CALLING STATION’S DISPIAY
CALLED STATION’S DISPLAY
External Page
AllCallPage
Meet Me Page
410-2
Issue 1, January 1992
Page 92
Table
410-l 4096 LCD Diaplapr (Cont’a)
FUNCTION :
Station call Forward
(Originalng Station)
Wame in Display)
Station No-Answer
Call Forward
(Originating Station)
CALLING STATION’S DISPIAY
CALLED STATION’S DISPLAY
St&&jn Bu v/No-&p
swer
Call Forward
(Or@nating Station)
Station Busy
Call Forward
[OrlglnaUng Station)
?oma.rded Call
Name in Display)
Issue 1. Jarmary 1992
410-3
Page 93
FUNCTION
Forwarded Call
before and after call is
answered)
Station Forwarding
to a
Voice
Mail Group
(Station Idle)
Staff on Forwardfng
to a UCD Group
(Statlon Idle)
Table 410-l 4096 LCD Displays (Cont’d)
Preset Forward
3aUon calling a
%&ion Forwarded to
3 Voice Mail Group
hclusive Hold
4104 Issue 1, January 1992
Page 94
Infinite
4096 Hybrid Key Telephone System
LCD DISPLAYS
FUNCTION
Rfnging CO Lines
Display Security
Feature
Station Forwarding
m-Net
Calling a Station
Forwarded Off-Net
Table 410-l 4096 LCD
CALLING STA-I’ION’S
DISPLAY
Displays (Cont’d]
CALLED STATION’S DISPIAY
CdI.5 in Queue
(Agents and Overflow
stattons)
Calls in Queue
[using Dial Code)
Unavailable Mode
[Agent Station)
Station calling a
Voice Mail Group
?ilot Number
Issue 1, January 1992
410-7
Page 95
In,ite
4096 Hybrid Key Telephone System
SECTION500
WSTALIATION
INSTALLATION
500.1 SITEPLANNING
The Ir@nf& 4096 Hybrid Key Telephone Sys-
tem, like most electronic omce equipment.
should not be subjected to harsh environmental conditions. To aSSure easy servicing
and reliable operation, several fxtors must be
considered when planning the system installation. Always remember the following BEFORE
installing the KSU and wirfng:
a
The Basic KSU. Expansion KSU and Ex-
temal Power Supply Housing are designed
for wall mounting.
l
Both power supplies operate on 117V ac,
60 Hz single phase electricity. A 3-wire
(parallel blade with ground) receptacle
must be provided on a dedicated, separately fused 15 ampere circuit.
l
The KSU should be within 25 feet of the
telephone company Irelco) RJ21X The
KSU should be centrally located and care
should be taken to stay within prescribed
cable lengths. It is recommended that 24.
AWG 3-pair twisted cable be used.
l
Mounting space for standard backboard,
or a plywood type board for MDF blocks, if
a standard backboard is not used.
l
A well
venttlated area having a
recom-
mended temperature range of 70 to 78
degrees Fahrenheit and a humidity range
of 5 to 90% (non-condensing).
e
Lighting and accessibility of KSU for servicing.
e
Protection from flooding, flammable materials, excessive dust, and vibration.
l
Proximity of radio transmitting equipment, arc welding devices, copy machines,
and other electrical equipment that are
capable of generating electrical interference.
l
Access to a good earth ground such as a
metallic COLD water pipe. Inspect the
pipe for non-metallic joints.
suo.2 UIWAClUNG THE 4096 BASIC
SYSTEM
1.
Remove the
Key Service Unit from
the
srUppi.ng carton and stand it upright on a
level working surface with the cover facing
forward.
2.
Remove the cover by turning the two
screws on the front of the cabinet l/4 turn
and tilting the cover outward.
3.
Remove all remaining items from the Basic
KSU packing box and inspect for shipping
damage.
The
Basic System ships with
most
components
necessary for a working 8 CO line by 16 station
system. The components included in the Basic
KSU Package are:
l
(1) Basic Key Service Unit (BKSUI
- BKSU Mounting Template
l
(11 DC/DC Converter (DC/DC)
l
(11 Central Ofiice Board (COB)
l
(2) Key Station Interface Board (KIB)
- Including 16 Key Station User Guides
Other components required to make the systern operational are:
l
( 1) External Power Supply Housing
l
(1) Power Supply (pS101
l
(11 Central Processor Board (CPB) with
generic software
OpUonal System items are:
l
Expansion Key Servfce Unit (EKSUI
Additional Central Office Interface
Board (COB)
AmplifN Central Office Interface Board
COA)
Additional Key Telephone Interface
Board (KlBl or KIB/OHVs
Single IJne Telephone Interface Board
EJ-B)
Off-Premise Extensions Board (OPxl
Issue 1. January 1992
Applications Board (APL)
Single Line Telephone DTMFRS Unft
WLJ)
500-l
Page 96
INSTALLATXON
Injinite
4096 Hybrid Key Telephone System
l
RS-232C Module (RSSM)
0 Power Failure Transfer Unit (PFTJ
l
Battery Charging Board 032)
l
Single Line Ring Generator and Message
Wait Power Supply (RG)
Refer to Appendix B for a complete component
offering and their associated part NUT&EL
500.3 SYSTEM GROUNDING
To ensure that the system will operate prop-
erly, a good earth ground is required. Use of
the Telco ground (source not mar4 or a metallic COLD water pipe usually provides a reliable
ground path. Carefully check that the pipe
does not contain insulated joints that could
isolate the ground. In the absence of the COLD
water pipe. a ground rod or other source may
be used. A no. 8 AWG copper wire should be
used between the ground source and the KSU
and EPS (25 feet maximum). The farther from
the ground source, the larger the ground wire
used should be. The wire should be kept as
short as possible and can be connected to the
ground lug provided on the lower left side of the
front face of the KSU (cover om (Refer to Figure
500-l) and the right side of the EPS.
500.4 KSU KNSTALXATXON
Refer to Figures 500-l. 500-2. and 500-3 for
general mounting arrangements and dimen-
sions. The KSU is mounted in the following
manner:
The KSU is designed for wall mounting
only. and should not be mounted directly
on a masonry or dry walled surf-. A
wooden backboard (plywood or pressed
board) of sufficient size should be attached
to the wall for the KSU to be mounted
upon. l%e KSU mounting template should
be used to ident@ screw hole locations. It
is in-qortant that the KSU and MDF con-
necting blocks be mounted on the back-
board.
I 1 I
EXTERNAL
POWER _ *
SUPPLY
HOUSING
W-U
GND +
+
I
mmmm
s s
66Ml-50 BLOCKS
T T
A
01
A
500-Z
FYgure 500-l MountingArrangements
Issue 1, January 1992
Page 97
In.ite
4096 Hybrid Key Telephone System
INSTALLATION
H- 15.8” .-----jj
1
I
17.8”
I
EXPANSION KSU 13.5”
17.8” 13.5”
BASIC KSU
DEPTH: 13.3”
p- 13.5” -Bq
12.75” +
POWER SUPPLY
DEPTH: 12.8”
Figure 500-2 Mounting Dimensions
Issue 1, January 1992 500-3
Page 98
BASIC KSU
CCCK K K K K K
I
I P (La: 2 34 s c: s
b”““, I, I I I A
f=BBBBBB86Bp
CO LINES
01-24 \
FEE--
TRANSFER
LOUD
BELL
CONTROL
GROUND TERMINAL
-7
CABLE RACEWAY
)o
C
0
C
C
0
N
V
E
R
T
E
)R
.
.
.
I
ON EXPANSION KSU
1
) .
:
STATIONS 100-l 47
STATIONS
148-195 \
500-4
r
EXPANSION KSU
CO LINES
'25-40
Figure 500-3 Basic KSU and Expansion KSU
LEFT SIDE OF BASIC KSU
lilil /II Ill// I///l
Ill
I//II
IllI Ilill /III/ Iill
1//1/ lllll lill llill
DC IN
Issue 1, January 1992
/\
Page 99
Infiite 4096 Hybrid Key Telephone System
INSTALLATION
a hm3-t 4 (#lo or larger) screws into the
backboard and tighten enough to hold the
weight of the KSU. Lift the KSU and place
it onto the screws. When the KSU is in
position. the screws can be tightened and
the KSU is securely mounted.
500.6
LIGHTNING PROTECTION
The I@.n& 4096 Hybrid Key Telephone System
should have Central Office lines and OPX stations protected with proper lightning surge
arresters. This will provide protection from
damaging surges on sensitive cabling by nondirect lightning strikes.
The protection should contain a compliment of
three-element gas-discharged tubes to ground
high potential surges, and associated circuits
to absorb and fflter lower level surges. TNs
type of lightning protection fs available through
telephone equipment supply houses. Care
should be taken to ensure that such protection
devices are installed in accordance with the
manufacturer’s instrucUon.s and to ensure that
no more than one set of protectors be installed
on central of&e lfnes at the installation premlses. Improper installation can be a serious
safety hazard.
Failure to provide the proper lightning protection will increase maintenance expense and
require more available spare parts.
500.6 EXTERNAL POWER SUPPLY HOUSING
(EPSI
INSTALLATION
NUl73: 77~ second Power Supply PSI
added to the l2xtemal Power Supply Housing
must
be
whentheExpanslonKSUtsadded
The External Power Supply Housing should be
wall mounted onto the same backboard as the
KSU. The power supply must be located within
three feet of a separately fused 15 ampere,
117V ac power outlet. A four foot DC output
cord is provided for interconnection of the KSU
and External Power Supply. A battery backup
Bypass Board fs installed in the BC slot of the
External Power Supply Housing (EPSI. This is
required to provide system power when a Battery Charging (BC) card is not installed.
The power supply may be located to the left of
the Basic KSU or above the BKSU.
NOlE lie right die of the
reserued for the lCqansion KSU.
ures 500-l and 500-21
Basic KSU shdd be
(Refer to Fig-
Using the template provided. spot punch the
mounting surface through the template four
corners. Install four (no. 10 or larger) screws
into the backboard and tighten to about l/8
inch from the mounting surface. Lift the EPS
housing onto the four screws and tighten.
Connect the DC output cord of the EPS to the
Basic KSU by a&ning the connector pins,
pressing inward. then turning the collar of the
connector clockwise until tight.
Do not connect AC power cord to an
AC outlet at this time.
500.7 POWER SUPPLY (P6) INSTALLATION
Install the Power Supplylies) into the EPS
housing by sliding them into their respective
mounting slots. Lock the power supply(ies) into
the EPS housing by &ding the mounting lock
to the left and
tightening
by turning clockwise.
Refer to Figure 5004.
Plug the associated AC IN power cord fnto the
AC IN socket on the Power Supplyties). Then
plug the DC cord into the DC output connector
on the power supplyties).
500.8 BATT’ERY
BACK
UP INSTM&A-
TION
A Battery Charging Unit @Cl is an option that
can be installed in the External Power Supply
Housing and will
maintain system
operation
during loss of AC power. A separate external
24V dc battery package must be provided.
Do not make
connecttons with the
power applied to the External Power
Supply Housing. Also remove power
Tom the KSU by turning the power
switch to off (located on the left side of
the BKSU).
Issue 1. January
1992
600-5
Page 100
XNSTALLATION Infinite 4096 Hybrid Key Telephone System
@?I
Exbrnal Power SqpIy Housing - Right Side
MODEL
GPS7A
:. ‘.
0
4096 Power Supply (PS)
INPUT
OuTPur
OUTPUT
24V DC
10A MAX
k9+
@ GND
i3 -
II
5A
125V AC
GNO
UllON: Remove the shorting strap from
battery connecting terminals on the right
e of the EPS before connecting batteries.
Figure 500-A Ext. Power Supply Housing 8 Power Supply
500-6
Issue 1. January 1992
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