Vodavi 616ex User Guide

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Page 1

STARPLUS

616ex

Electronic Key System

Page 2

STARPLUS 616EX

ISSUE 2 JULY I,1987

SECTION 100

100.1

100.2

SECTION 200

200.1

200.2

200.3

200.4

SECTION 300

300.1

SECTION 400

400.1

400.2

400.3

400.4

400.5

400.6

400.7

400.8

400.9

400.10

400.11

400.12

400.13

400.14

400.15

400.16

400.17

400.18

INTRODUCTION

PURPOSE..............................................l-l

REGULATORY INFORMATION (FCC) . . . . . . . . . . . . . . l-l

PAGE

GENERAL DESCRIPTION

TECHNOLOGY..........................................2- 1

CAPAClTY..............................................2- 2

SYSTEM COMPONENTS SYSTEM SPECIFICATIONS.

................................

..............................

.2-2 .2-3

FEATURE DESCRIPTION

ALPHABETICAL LISTING OF FEATURES. . . . . .3-2

INSTALLATION

SITE PLANNING ........................................

UNPACKING THE 616EX KSU

KSU GROUNDlNG.......................................4- 1

KSU INSTALLATION .....................................

KSU CABLING .........................................

LIGHTNING PROTECTION ................................

KEY TELEPHONE INSTALLATION WALL MOUNT KIT INSTALLATION

PHONE BOX INSTALLATION ..............................

EXTERNAL MUSIC SOURCE ..............................

ALARM INSTALLATION ...................................

BAlTERY BACK-UP. .....................................

EXTERNAL PAGING. .....................................

LOUD BELL CONTROL. ..................................

EMERGENCY TRANSFER ................................

HEADSET INSTALLATION. ................................

MINI PRINTER INSTALLATION. INSTALLATION AND POWER-UP CHECKLIST

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......................... .4-2

........................ .4-2

............................ 4-8

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.4-l

.4-l .4-2

4-2

4-3 4-3 4-3 4-3 4-7 4-7 4-7 4-7

Page 3

STARPLUS 6’16EX

ISSUE 2 JULY I,1987

SECTION 500

500.1

500.2

500.3

500.4

500.5

500.6

500.7

500.8

500.9

500.10

500.11

500.12

500.13

500.14

500.15

500.16

500.17

500.18

500.19

500.20

500.21

500.22

500.23

500.24

500.25

500.26

500.27

500.28

500.29

500.30

500.31

500.32

500.33

CUSTOMER DATA BASE PROGRAMMING

INTRODUCTION ........................................ 5-l

CUSTOMER DATA WORKSHEET ......................... 5-2

DATA BASE FIELDS. .................................... 5-2

PROGRAM MODE ENTRY ............................... 5-2

SYSTEM INITIALIZATION. ................................ 5-2

STATION CLASS OF SERVICE. .......................... 5-4

STATION DATA ......................................... 5-4

STA ASSIGNMENTS .................................... 5-5

CO LINE ACCESS. ..................................... 5-6

PAGINGGROUP.. ..................................... 5-6

CO LINE GROUPS. ..................................... 5-6

CO LINE PROGRAMMING ............................... 5-7

CO LINE RINGING- DAY CO LINE RINGING - NIGHT

FLASH TIMER ......................................... 5-8

CO RING DETECT.

DIAL PULSE. .......................................... 5-8

SYSTEM CONFIGURATION .............................. 5-10

SYSTEM TIMERS. ...................................... 5-l 1

EXECUTIVE/SECRETARY ASSIGNMENTS. ................. 5-l 2

LOUD BELL CONTROL. ................................. 5-l 2

PBX DIALING CODES

ATTENDANT POSITION ................................. 5- 12

CALL FORWARD PRESET

CONFERENCE TIMER .................................. 5-l 3

SMDR.. .............................................. 5-13

SMDRiBAUD RATE ..................................... 5-l 4

DATA BASE PRINTOUT. ................................. 5-l 4

TOLL RESTRICTION TABLES ............................ 5-l 7

STATION SPEED DIAL.

DIAL PULSE TO TONE SWITCHOVER. .................... 5-l 8

FLASH WITH SPEED DIAL NIGHT SERVICE

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PAGE

5-7 5-8

5-8

5-l 2

5-l 3

5-l 8

5-l 8 5-l 8

SECTION 600

600.1

600.2

600.3

600.4

FUNCTIONAL TEST PROCEDURES

PRELIMINARY CHECKLIST .............................. 6-l

KEY STATION TESTING ................................. 6-l

INTERCOM FUNCTIONS TEST ........................... 6-3

CO LINE FUNCTIONS TEST. ............................. 6-5

Page 4

STARPLUS 616EX

ISSUE 2 JULY 1,1987

SECTION

700.1

700.2

700.3

700.4

700.5

700.6

700.7

700.8

700.9

700.10

700.11

700.12

700.13

700.14

700

MAINTENANCE AND TROUBLE SHOOTING

GENERAL INFORMATION. ....................

INTRODUCTION. ............................

PREVENTIVE MAINTENANCE .................

TEST EQUIPMENT AND TOOLS

SPARE PARTS ..............................

FIELD SERVICE ENGINEERING.

TROUBLE SHOOTING PROCEDURES

FAULT CLASSIFICATION .....................

SYSTEM FAILURE. ..........................

POWER FAILURES ..........................

KEY TELEPHONE FAILURES ..................

CO/PBX LINE FAILURES. .....................

FEATURE OPERATION FAILURES SUMMARY OF FAULT CONDITIONS

INDEX OF FIGURES

FIGURE 1.1 FIGURE 1.2 FIGURE 2.1

FIGURE 2.2 FIGURE 2.3 FIGURE 4.1 FIGURE 4.2 FIGURE 4.3 FIGURE 4.4 FIGURE 5.1 FIGURE 7.1

STARPLUS KEY TELEPHONE. STARPLUS KEY TELEPHONE. STARPLUS 616 SYSTEM WITH ALL EXTERNAL CONNECTIONS KEY SERVICE UNIT-LEFT SIDE

KEY SERVICE UNIT-RIGHT SIDE TYPE 630 WALL MOUNT JACK. PROCESSOR OR POWER FAILURE TRANSFER. EXTERNAL CONNECTIONS. RS- 232C CONNECTIONS. TOLL RESTRICTION FLOW CHART. STARPLUS SYSTEM BLOCK DIAGRAM

...............

.............

.................

................

...............

...................

....................

..........

...........

..........

............

.........

. .

. . . . . . . .

. . . . . . . . . . . . . . . .

. . . . . . . . .

. . . .

. . . . .

. .

7-l . 7-l . 7-1 . 7-1 . 7-1 . 7-l .7-l

7-l

7-2 . 7-2 . 7-2 . 7-2 . 7-2

7-4

PAGE

. .

l-2

. .

1-3

. 2-7 . . 2-8 . . 2-9

. 4-l 1 . . 4-12 ’ 4-13

. .4-8

. .5-19

. . 7-3

Page 5

STARPLUS 616EX

INDEX OF TABLES

TABLE 3-l TABLE 4-1 TABLE 4-2 TAGLE 4-3 TABLE 5-1 TABLE 5-2 TABLE 5-3 TAELE 5-4 TABLE 5-5 TABLE 7-l

FEATURE INDEX. GEL-TYPE BAlTERY AMP. HOUR REQUIREMENTS. J-l CONNECTING BLOCK LAYOUT J-2 CONNECTING BLOCK LAYOUT DATA FIELDS AND DEFAULT VALUES ACCESS AND RINGING - DAY. ACCESS AND RINGING - NIGHT. NUMBERING PLAN

DATA BASE PRINTOUT.

POWER TEST.

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ISSUE 2 JULY I,1987

PAGE

.3-l

.........

.......

4-6

.4-9

4-10

.5-3

.5-9 .5-9 .5-l 8

5-l 5

.7-l 4

Page 6

STARPLUS 616EX

ISSUE 2 JULY I,1987

616 EX ISWE CONTROL

ISSUE

DATE

1 MAR 1 MAY

1 JUL

87 87

87 ISSUE 2

First draft. Addition of

change in programming of message wait reminder tone,

CHANGE

background music to

- Add BBU installation, mini-printer installation.

programming,

Page 7

STARPLUS 616EX

100 INTRODUCTION

ISSUE 2 JULY I,1987

100.1. PURPOSE

This manual provides the information necessary to program, install, operate and maintain the STARPLUS 6 16EX Key Telephone System.

100.2 REGULATORY INFORMATION (FCC)

The Federal Communications Commission (FCC) has established rules which allow the direct

connection of the STARPLUS 616EX Key Telephone System to the telephone network. Certain actions must be undertaken or understood before the connection of customer provided equipment is completed.

TELCO NOTIFICATION Before connecting the STARPLUS 616EX Key

Telephone System to the telephone network, the local serving telephone company must be given advance notice of intention to use customer provided equipment (CPE) and provided with the following information:

The telephone numbers to be connected to the system.

The FCC Registration Number located on the

Key Service Unit (KSU). DLP82V-72088-KF-E

The Ringer Equivalence Number also located on the Key Service Unit (KSU). 0.2A

The USOC jack required for direct interconnection with the telephone network. RJl lC

INCIDENCE OF HARM

If the telephone company determines that the customer provided equipment (CPE) is faulty and possibly causing harm or interruption to the telephone network, it should be disconnected until repair can be effected. If this is not done, the telephone company may temporarily disconnect service.

CHANGES IN SERVICE

The local telephone company may make changes

in its communications facilities or procedures. If these changes should affect the use of the 616EX or compatibility with the network, the the telephone company must give written notice

to the user to allow uninterrupted service.

MAINTENANCE LIMITATIONS Maintenance on the 616EX Key Telephone

System is to be performed only by the manufacturer or its authorized agent. The user may may not make any changes and/or repairs except

as specifically noted in this manual.

If unauthorized alterations or repairs are performed, any remaining warranty may be voided.

NOTICE OF COMPLIANCE The 616EX Key Telephone complies with rules

regarding radiation and radio frequency emission by Class A computing devices. In accordance with FCC Standard 15 (Subpart J) the following information must be supplied to the end user:

“WARNING This equipment generates and uses R.F. energy, and if not installed and used in accordance with the Instruction Manual, it may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device, pursuant to Subpart J of Part 15 of the FCC Rules, which are designed

to provide reasonable protection against such interference, when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference,

in which case the user, at his own expense, will be required to take whatever measures may be required to correct the interference.”

HEARING AID COMPATIBILITY The 616EX Key Telephone is Hearing Aid

Compatible, as defined in Section 68.316 of Part 68 FCC Rules.

l-l

Page 8

STARPLUS 616EX

BASIC MODEL

ISSUE 2 JULY I,1987

ENHANCED

STARPLUS KEY TELEPHONE

FIGURE 1.1

l-2

Page 9

ISSUE 2 JULY I,1987

STARPLUS 616EX

EXECUTIVE MODEb

‘

STARPLUS KEY TELEPHONE

FIGURE 1.2

l-3

Page 10

STARPLUS 616EX

200 GENERAL DESCRIPTION

ISSUE 2 JULY 1, 1987

200.1 TECHNOLOGY

The STARPLUS 616EX Key Telephone System is a microprocessor controlled, solid state electronic switch which distributes communications in a non-blocking format. All control, switching and inter-face circuitry is condensed onto a single printed circuit board (PCB) located inside the key service unit (KSU).

Switching is accomplished through a solid state crosspoint matrix that provides voice path connecticns for six (6) central office lines, sixteen (16) key te!ephones and eight (8) intercom channels.

The central microprocessor is a Z-80 and controls the crosspoints and central office line relays.

It also controls communications oetween slave microprocessors located in each key telephone.

The 616EX KSU contains all system memory which is composed of 16K of Read Only Memory (ROM) and 4K of Random Access Memory (RAM). The RAM is subdivided so that 2K is used 2.s CPU working area and 2K is used for customer data base The customer data base memory is protected from loss by a long life lithium battery. A Program Module contains the operating instructions for the system. This module can be easily removed and replaced which allows for upgrading software features.

The system power is regulated by a switching power supply. This technology provides high efficiency with low heat. A shielded transformer converts the

1 17 VAC into logic voltages on a separate power supply PCB, mounted within the KSU cabinet. Each key telephone contains a microprocessor and circuitry to monitor button activity and control lamp (LED) indications. A built in speaker permits voice or tone calling to the station. Executive and Enhanced model telephones have a Busy Lamp Field (BLF) to monitor station activity in the system.

Basic, Enhanced and Executive model key telephone sets are all equipped with eight (8)

function buttons and six (6) CO line buttons.

In addition Enhanced and Executive model

phones are equipped with sixteen (16) Direct Station Selection (DSS) buttons and the Executive telephone is equipped with an LCD as standard equipment. A three-position slide switch is provided for easy selection of INTERCOM signaling modes, along with separate tone ringing and voice volume controls.

For emergency applications, a stand-alone battery assembly may be connected to the battery charging output terminals on the 6! 6EX KSU. This retains system power in the event of commercial power failure.

The system offers automatic cut-thru of central office lines to optionally provided single line telephones. These instruments can make and receive calls during a commercial AC power outage or following a CPU failure.

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STARPLUS 616EX

ISSUE 2 JULY 1,1987

200.2 CAPACITY

The 616EX Key Service Unit (KSU) is housed in a

wall mountable cabinet that contains the Key Service Board (KSB), power supply and pre-wired connectors for station and CO line interface.

The system comes fully configured for 6 CO lines,

16 key telephones and 8 intercom channels. One external page port provides two-way external paging capability. One loud bell control port offers programmable external signaling. One Music-OnHold input allows connection of an external music source for MOH and background music. Separate MOH and background music adjustments

are provided on the KSU. One alarm input allows

connection of an external alarm or other sensing

device. Low cost phone boxes may be substituted for key telephones on a one-for-one basis.

The sjlstem contains the necessary interface circuitry to enable complete system battery backup operation. In the event of commercial AC power interruption, a 24 volt DC battery assembly provided by the customer will ensure uninterrupted system operation. The battery support units must be provided separately.

200.3 SYSTEM COMPONENTS

The following are the components that make up the 616EX key telephone system:

The Basic KSU or the Enhanced KSU The Key Telephone

(Basic, Enhanced or Executive) Wall Mount Kit Program Module (I or II) Phone Box

616EX BASIC KSU The KSU is a sealed, self contained unit that has no

user-serviceable parts inside. All connections are made externally through amphenol-type plugs and screw terminal connections. A Program Module (I)

allows easy expansion of software features.

616EX ENHANCED KSU Uses Program Module II which provides Station

Message Detail Recording and a Real Clock Unit. SMDR allows a customer to track incoming and/or outgoing, local and/or long distance calls by CO line, number dialed, time of day and date, station that placed the call, duration of the call and an account code. The Real Clock Unit provides Executive telephones with LCD to have time and date displayed and the time clock functioning in case of commercial power failure.

BASIC MODEL KEY TELEPHONE Is a fully modular, multi-line keyset with voice and

tone ringing volume controls. Contains 6 central

office line buttons, 8 functions buttons, a dial pad and an intercom

are of the non locking type with easy to see LED’s

mode selection switch. All buttons

for quick identification. ENHANCED MODEL KEY TELEPHONE

Identical to

addition of 16 Direct Station Select buttons and a speakerphone to provide full handsfree operation.

the Basic Key Telephone with the

EXECUTIVE MODEL KEY TELEPHONE

Identical to the Enhanced Key Telephone with the

addition of an interactive LED display.

Displayed features include calls to and from other

extensions, number dialed, line used, camp-on, etc. WALL MOUNT KIT

Provides an attractive modular means of attaching the StarPlus key telephone to any vertical surface.

PHONE BOX Allows handsfree conversations to and from locations

that do not need dialing privileges. Phone boxes may

be substituted for key stations on a one-for-one basis.

PROGRAM

This plug

MODULE I

in unit provides the instructions to the

system giving feature and operating data.

PROGRAM MODULE II

Provides basic system operating instructions and in addition provides for Station Message Detail Recording and a

Real Clock Unit.

2-2

Page 12

STARPLUS 616EX

200.4 SYSTEM SPECIFICATIONS

VISUAL INDICATIONS

ISSUE 2 JULY 1,1987

SIGNALING SPECIFICATIONS

Off Hook’Busy (All Stations) Incoming Intercom (Destination) Call Announce (Destination) Message Wait Callback (Destination) Do Not Disturb (All Stations) Door Box Calling (All Stations)

CO LINE BUTTONS Incoming CO Ring

Transferred CO Ring

Recall Queued Line Exclusive Hold

System Hold

I-Hold (Only when hold preference is system)

In Use

FUNCTION BUTTONS

Call Forward (Active)

* *Message Waiting (Active)

Camp On (Active) Line Queue (Active) Do Not Disturb (Active) ON/OFF (Speakerphone on/on-hook dialing) Conference (Active) Hold (All intercom paths busy)

Steady

120 ipm flutter 120 ipm flutter 120 ipm flutter

Steady

30 ipm flash

120 ipm flash 480 ipm flutter 480 ipm flutter

120 ipm flash

60 ipm wink 30 ipm double flash

Steady

15 ipm double flash 15 ipm flash 60 ipm flash Steady Steady Steady

Steady Steady

Both call forward and DND status are indicated by one LED. The call forward will be shown when both features have been employed.

* Both Message Wait and Camp On are indicated by one LED.

The camp on indication will take priority when both features are active.

2-3

Page 13

STARPLUS 616EX

AUDIBLE SIGNALS

ISSUE 2 JULY 1, 1987

NAME Incoming CO Line

Intercom Tone Ringing

Intercom Call Announce Transferred CO Line Line Recall Message Wait Callback

Message Waiting Reminder Tone Queued Callback

Camp-On Paging Alert Tone Alarm Tone

Repeated Single

Loud Bell Control

CO Ringing & Transferred CO Lines Intercom Ringing

Phone Box Busy Tone Error Tone Intercom Dial Tone DND Tone

Paging Confirmation Conference Time Out Warning Tone Programming Confirmation Tone Programming Error Tone

TONE (Hertz)

DURATION (Seconds)

12151471 .5 oni2.5 off: R 1215/1471 .5 on.5 offi

.5 on/l .5 off; R

935

121511471 1215i1471 121511471

.2 on’.2 off; 3 bursts .5 on’2.5 off: R .5 oni2.5 off; R .5 oni.5 off, .5 on/

1.5 off; R

771 .5 on; timed per

programming 1215/1471 1215/1471

935

7011857 7011857

.l on/.5 off; R

.2 or-V.2 off; once

1 sec. burst

.25 on/.25 off; R

1 .O sec. on; once

.5 closed/2.5 open; R

.5 closed/.5 open/

.5 closed/l .5 open; R 701 /a57 701 701 701 701

1 .O sec. on; once

.5 on/.5 off; R

.25 on/.25 off; R

Continuous .25 on/.25 off; R 3 times/

pause; R 935 701

1 sec. burst

.02 or-V.02 off; 3 bursts

1471 1.5 sec. burst 1471

.25 on/.25 off; R 6 times

2-4

Page 14

STARPLUS 616EX

ELECTRICAL

ISSUE 2 JULY 1,1987

AC Input to PS

Power Consumption Output Voltage

Station Cable Lengths (Maximum) (Twisted pair cable)

ENVIRONMENTAL

Battery Input Connector Fuse - AC Input

Music Source (Input)

Contact Rating

External Page Control Loud Bell Control Alarm

External Page Port

Output Impedance Output Power

Operating Temperature Optimum Humidity

-,,,,,,,,u,. 60 Hz --/

70 WATTS

28 VDC, 0.5 A

800 ft. of 26 AWG Cable 1200 ft. of 24 AWG Cable 1500 ft. of 22 AWG Cable

24 V 0.7 A. 250 V

0.7 A. 250 V 2 K Ohms

1 .O A, 24 VDC 1 .O A, 24 VDC

600 Ohms @ 0 dBm 5 mW Maximum

32to122F 60 to 80 F 5% to 95% (non condensing)

2-5

Page 15

STARPLUS 616EX

DIALING

DTMF DIALING

ISSUE 2 JULY I,1987

Frequency Deviation Rise Time Duration of DTMF Signal Interdigit Time

PULSE DIALING Pulse Dialing Rate (programmable)

Percent BreakMake (Programmable)

DIALING MEMORY System Speed Dialing

Station Speed Dialing Last Number Redial

CO Type

DIMENSIONS AND WEIGHT

KEY SERVICE UNIT Height

Width

Depth

Weight

+ or - 1.5 Hz

5 msec.

70 msec. minimum

130 msec. minimum

10to20pps

60140 to 66133

40 numbers (16 digit) any assigned station 10 numbers (16 digit) per key telephone

1 number (32 digit) per key telephone

Loop Start

22 inches

14 inches

2.5 inches

14 Ibs.

KEY TELEPHONE Height

Width Depth Weight

PHONE BOX

Height Width Depth Weight

3 inches

8 inches 9 inches 3 Ibs.

1.75 inches

5.5 inches 4 inches

1 lb.

2-6

Page 16

STARPLUS 616EX

LLl=

(I)=

‘DE

III=

Z.ZIZ

ISSUE 2 JULY 1,1987

- lllIllllII ; llIIllIllI

2 IIIIIIIIlll

IIIIIIlIlll

a g

lllllll lllllll I

Illllll

lllllll

IIIIIIIIIIIIIII IIIIIIIIIIIIIII IIIIIIIIIIIIIII

-7

2-7

Page 17

STARPLUS 616EX

ISSUE 2 JULY I,1987

CON

MDF

EXTERNAL

BATERY BACK-UP CONNECTOR

-PROGRAM MODULE

616EX

Ill

LOWER MOUNTlNG BRACKETS

KEY SERVICE UNIT-LEFT

FIGURE 2.2

2-8

SIDE

Page 18

STARPLUS 616EX

lllllI llllllll 11111111 llllllll lllll

ISSUE 2 JULY I,1987

UppER MOUNTING BRACKETS

RJI 1C CONNECTORS

FOR CO LINE CONNECTIONS

KEY SERVICE UNIT - RIGHT SIDE

FIGURE 2.3

/ RS 232C PORT

FUSE

,GROUND LUG

2-9

Page 19

STARPLUS 616EX

ISSUE 2 JULY 1, 1987

TABLE 3-l

FEATURE INDEX

Feature

Alarm Signalling All Call Voice Paging Attendant Position Automatic Hold Automatic Privacy Automatic Pause Insertton Background Music Battery Back-Up (Memory) Battery Back-Up (System)

Call Forwarding Call Pick-Up Call Transfer Call Waiting CO Line Grouping CO Ring Assignments CO Line Queuing Conference Dial Pulse. DTMF Srgnalling Direct Station Select Display Telephone DSS CO Automatic Line Select Do Not Drsturb Emergency Transfer Exclusive Hold ExecutiveSecretary Transfer External Paging Flash Flexible DSS Assignment Hold Preference

Intercom Signalling Mode Internal Zone Paging last Number Redial Loud Bell Control Meet Me Page Message Waiting Music on Hold Night Service On-Hook Dialing PBX Dialing Codes Phone Box Preferred Line Answer Private Line

Pulse to Tone Switchover SMDR Speakerphone System Hold System Speed Dial Station Speed Dial Toll Restriction Toll Restriction Override Wall Telephone

Availability

S S S S S S S S S S S S S S S S S S

S 0 S

S S S S S S S S S S S S S S S S S S

0 S S S 0

S S S S S

Internal

Equipment

Required

N N N N N N N N N N Music Source N N Battery Pkg. N N N

N N N N N N N N N N N

PM II Executive Phone

N N N N N SLT’s N N N

N Paging Equip.

N N

N N N N N N Ext. Bell/Ring Gen. N N N N Music Source N N N N N N Phone Box N N N N N N

PM II, Enhanced KSU Printer

N N N N N N N N N N

W.M.K. N

External

Equipment

Required

Alarm System

N N

S - standard N - none

0 -optional

3-1

Page 20

STARPLUS 616EX

300 FEATURE DESCRIPTION

ISSUE 2 JULY

I,1987

300.1 ALPHABETICAL LISTING OF FEATURES

ALARM SIGNALING The system can recognize either an open or closed

loop from an external relay and transmit an alarm signal. This signal can be sent to all available (non-busy) stations with either a continuous or single tone. The type of alarm tone is selected in system programming.

ALL CALL VOICE PAGING Allowed stations may make voice paging

announcements to all idle stations, phone boxes and external paging ports of the same time. Paging is a programmable feature and is assigned per station.

ATTENDANT POSITION The system allows a.ny key telephone station to be

assigned as the system attendant. The assigned s)lstem attendant WIII receive unattended line recalls and will initiate NIGt-lT SERVICE.

AUTOMATIC

Pressing a STATION or CONF key while on an outside line will automatically place the CO (outside) line on hold. This allows quick internal consultation and call transfer.

HOLD

AUTOMATIC PRIVACY

Privacy is automatically provided on all communications in the system. If desired, the system may be programmed to eliminate privacy, allowing any station to join in on existing CO line conversations.

AUTOMATIC PAUSE INSERTION

If a flash is programmed into system and station

speed dial numbers and save redial numbers, a pause will automatically be inserted after the flash. A pause will also be automatically inserted after a

PBX dialing code has been used.

BACKGROUND MUSIC

Key telephones

speaker when a music source has been connected to the system. The music can be turned on or off and the volume adjusted at each individual station. Maximum loudness level can be adjusted on the

616EX KSU.

may receive music over their

BATTERY BACK-UP (MEMORY)

A long life lithium battery is provided in the KSU to retain the system data base in the event of a po’wer outage or the system power being turned off.

BATTERY BACK-UP (SYSTEM)

Optional maintenance free battenes and cabling can

be directI\, connected to the STARPLUS 616EX KSU

to provide full system operation in the event of a commercial power outage. Calls in progress will continue without interruption when the power fails. The batteries are recharged with an external battery charger when the system returns to normal AC operation.

CALLING STATION INDICATOR (BUSY Lamp Field)

Enhanced and Executive model key telephones are equipped with an LED indicator under each

Direct Station Selection (DSS) button to indicate the status of the other keysets in the system.

CALL ANNOUNCING

A slide switch on the telephone allows users to select the way that calls to their phone are voice announced.

CALL FORWARDING-PRESET

System programming allows incoming CO lines, that are programmed to ring a particular station, to be forwarded to another predetermined station. This occurs when the station normally receiving the CO ring is busy or does not answer the call.

CALL PICKUP Stations can be placed in one or both of 2 pickup

groups. Stations within a group can pick up tone ringing intercom calls and recalling or transferred CO line calls for another station in that group.

CALL FORWARDING -STATION Each key telephone user may direct intercom calls

and transferred CO lines to be forwarded to another station in the system. A forwarded call will signal in the TONE mode regardless of the way the intercom signaling switch was set.

3-2

Page 21

STARPLUS 616EX

ISSUE 2 JULY I,1987

CALL TRANSFER

An outside CO line can be transferred from one keyset to another. By pressing the STATION button of the desired party, or pressing TRANS button and then dialing that station number. unscreened

transfers or screened transfers with an announcement can be made. The line being transferred rungs on the keyset and gives a ftash

indication to the receiving party’s keyset. Several attempts can be made to find someone at different

keysets without losing the call. If a line is transferred to a busy station, it will receive muted ringing.

CAMP ON (CALL WAITING)

A station may alert a busy party that an outside

line is on hold and waiting for them by use of the Call Waiting feature. To Camp-On a call, transfer

the call to the desired busy station, then press the

MSG CP.ON button twice. The called station will receive muted ring, hold flash indication on the waiting line. and a flashing “HOLD” button if the camp-on initiator is waiting to talk. The busy party can press the MSGICP.ON button, automatically placing his outside line on hold, to confer with the camp-on initiator. A station may camp-on another busy station without having a CO line connection, if desired. A CO line camped-on a station will recall the camp-on initiator if not picked up after the programmable period of time expires. Only the

attendant station can camp-on to a station in the DND

mode with a visual indication only. A camp-on cannot be made to a station in conference. The station

designated “EXECUTIVE” in an ExecutiveSecretary

pair can be camped-on only by the corresponding

secretary. CO LINE GROUPING

CO lines can be in one of up to six (6) groups

to separate line types such as local, FX, PBX, etc.

Stations are then individually assigned access to

these lines and given the ability to dial on particular

lines.

CO RING ASSIGNMENTS CO lines are assigned to ring on a per-station basis

according to system programming. Any station may be programmed to ring for any line(s) in the Day and/or during Night service.

CO LINE QUEUING When CO lines are busy, stations can be placed on

a list awaiting that CO line or a CO line in the same line group to become available. When a CO line becomes available, the system signals the waiting station. If the waiting station is busy when the queued CO line becomes available, the staton is placed at the bottom of the queue list.

Three attempts will be made to reach a busy station

before that station is dropped from the queue list. If a station doesn’t answer the que signal in 6 rings, that station will be dropped from the queue list.

CONFERENCE

Multi-Line

One (I ) internal station can engage in a conference with two (2) external parties. An external party can be dropped from the

conference by pressing the CO line button of the

party wishing to remain. The internal station may place the conference on HOLD by pressing the “HOLD” button.

Add-on Conference

‘3

Two (2) internal stations can engage in conference with one (1) external party or 3

internal parties can set up a conferences. There is no limit on the number of add-on conferences, except for the total number of CO lines connected to the system.

COMMON AUDIBLE RINGING (LOUD BELL) Incoming CO line ringing of a station can be directed

to Loud Bell Control contacts. There is one (1) set of dry contacts that may be assigned to a station. An external power source and ringing device is required.

DIAL PULSElDTMF SIGNALING

I .

Each outside line can be individually programmed to

provide dial pulse or tone sending. DIAL PULSE TO TONE SWITCHOVER -

The signalling on a CO line can be changed from dial pulse to tone (DTMF). This allows dial pulse telephones to use common carriers which require DTMF signalling. This feature can also be stored and used with speed dial numbers.

3-3

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STARPLUS 616EX

ISSUE 2 JULY 1, 1987

DIRECT STATION SELECTION Sixteen (16) buttons are dedicated at each

Executive and Enhanced Key Telephone for

immediate signalling and connection to other stations.

DSSlCO AUTOMATIC LINE SELECT A DSS or CO line can be selected by pressing the

associated button and automatically place the phone in the dialing mode. CO lines will bring up dial tone and DSS stations are automatically signalled.

NOT DISTURB (DND)

Placing a keyset in DND will eliminate incoming CO line ringing, intercom calls, CO line transfers, All Call Page announcements and Camp-Ons. The attendant position can override a station in DND, except for “executive” designated stations. The corresponding “secretary” can override the “executive” DND using the Camp-On feature. The station in DND can use the telephone to make normal outgoing calls. By programming, a station can be denied this feature.

EMERGENCY TRANSFER In the event of commercial power failure or central

processor failure, the system will automatically

connect the first 3 CO lines to preconnected single line telephones.

EXCLUSIVE HOLD

A line placed on exclusive hold prohibits keysets from picking up a call held by another station.

EXECUTIVE/SECRETARY TRANSFER

Four (4) pairs of key telephones can be designated as executive/secretary. Whenever the “executive” phone is in DND or busy, transferred CO lines and intercom calls will be directed to the “secretary”

station. If the secretary station is busy, busy tone will be received by the calling party.

There are three (3) combination types possible.

1 )Four (4) pairs of “Executive-Secretary” pools.

2)One (1) Executive with one-to-four Secretaries.

3)One (1) Secretary for one-to-four Executives.

EXTERNAL PAGING Any station except one assigned as COS 6 can

make voice paging announcements to the external paging port. Two way talkback paging is also possible

FLASH

The Flash button is used to re-establish dial tone or transfer a PBX call.

FLEXIBLE DSS (STA) ASSIGNMENT

The order of appearance of STA buttons assigned

to telephones can be changed to meet customer

needs.

HOLD PREFERENCE This allows either exclusive hold or system hold to

be the primary hold on the first depression of the hold button.

INCOMING INTERCOM MODE SELECTION The key telephone user can select the method of

receiving intercom calls at that station. A slide switch located on the telephone is used to select the mode. The choices are:

Tone Ringer (T)

A standard tone ring notifies the party of an incoming call. The party answers by lifting the handset.

Page (P)

The station user receives a short tone burst and a voice announcement over the speaker. The microphone is deactivated, providing privacy. The person who is called must lift the

handset to get the call or switch the selector to handsfree.

Handsfree (H)

3) The station user, upon hearing a short tone burst

and voice announcement over the integrated speaker, can reply handsfree.

(Basic model key telephones do not have

this feature.)

INTERNAL

Allowed stations can make voice paging announcements to idle stations in both internal zones at the same time or to either of the two internal zones.

ZONE PAGE

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Page 23

STARPLUS

616EX

ISSUE 2 JULY

I,1987

LAST NUMBER REDIAL

The system automatically remembers the last number

dialed even if the number was in speed dial. This number will be dialed over an outside line on command by the user.

MEET

Allows attendant or station users to call someone on the paging system. The called party then goes to the nearest telephone, dials a code and is connected to the calling party.

MESSAGE WAITING A station user who calls another station and receives

no answer can activate a “message waiting” lamp at that station to indicate this call. The station user who missed the call can then press his MSG/CP.ON button and ring the party leaving the message. Up to 5 messages may be left at each telephone.

MUSIC ON HOLD An optional music source can be connected directly

to the system to provide all held calls with music.

ME PAGE

PHONE BOX A phone box may be substituted for a telephone on

a one for one basis. The phone box can be used to receive intercom announcements and also provide handsfree response. There is also a “call” button which will signal all stations programmed tc receive alarm ringing. (Data Field 02) One of these stations can respond to this signal by pressing the DSS button or dialing the intercom number of the phone box station. Two way conversation is then possible. The box is assigned a DSS button and when called, can respond handsfree to the call. A station can be programmed for door box by assigning COS 6 in station programming. (Data Field 01)

PREFERRED LINE ANSWER A station with preferred line answer can answer any

assigned ringing CO line by simply lifting the handset.

PRIVATE

A line can be programmed as a private line. This line will be the only one to receive ringing and a flashing LED on that line. No other station can access this line. A private line can transfer calls to other stations. Night service will have no effect on these lines.

LINE

ON-HOOK A telephone user who doesn’t have a speakerphone

can place calls without lifting the handset, and monitor the call while the called party’s phone is ringing or on hold.

PBX DIALING CODES

Four 2 digit PBX access codes to be programmed into the system. When one of these codes is dialed, toll restriction will be applied at the digit dialed after the code was dialed. If one of the codes is not dialed, this indicates an intercom call and toll restriction does not apply. This allows the dialing of PBX extensions 100, 110,

NIGHT SERVICE

Attendant places system in night service by pressing DND button. CO lines will ring & can be answered

according to system programming.

DIALING

111,

etc.

REAL TIME The system clock recording time and date is

protected from commercial power failure to the system and continues to function. Available with Enhanced KSU & Program Module II only.

SPEAKERPHONE

Both Enhanced and Executive model telephones are equipped with a unit that enables the telephone to be used handsfree in two-way conversation.

STATION MESSAGE DETAIL RECORDING

An optional feature allowing the system to track both incoming and outgoing, local and long distance calls as determined in programming. It is also possible to print out data base programming with this module. Available with Enhanced KSU & Program Module II only.

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STARPLUS 616EX

ISSUE 2 JULY 1,1987

STATION SPEED DIAL Each station can program 10 individual speed dial

numbers of up to 16 digits in length. These numbers may contain pauses (#), with each 2 second pause

TOLL RESTRICTION

Each station in the system is programmed with a “class of service” level that defines the type of toll

restriction that is assigned to that station. taking up a digit. The numbers are dialed by going off-hook, pressing the SPEED button and dialing the bin number 00-09 where the number is stored.

SYSTEM SPEED DIAL

Forty (40) numbers can be programmed as system speed dial numbers. The numbers can be up to 16 digits in length, with pauses taking up digit space. The numbers are dialed by lifting the handset,

pressing the SPEED button and dialing the 2 digit bin

VOLUME CONTROLS

Each keyset user can adjust both speaker and ring volume independently by using the two (2) volume controls located on the right side of the keyset.

WALL TELEPHONE Any keyset can be adapted for wall mounting.

The wall mount kit must be provided for wall

mounting. number (1 O-49). The last 20 speed dial bins are not monitored by toll restriction. The system speed numbers are entered at the programming station (station 01).

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STARPLUS 616EX

400 INSTALLATION

ISSUE 2 JULY I,1987

400.1 SITE PLANNING

The STARPLUS 6 16EX Electronic Key Telephone System, like most electronic office equipment, should not be subjected to harsh environmental conditions. To assure easy servicing and reliable operation, several factors must be considered when planning the system installation. Always consider the

following BEFORE installing the KSU and wiring:

The KSU is designed for wall-mounting only.

The internal power supply operates with

1 17 VAC, 60 Hz, single-phase electricity. A 3-wire (parallel blade with ground) receptacle must be provided on a dedicated, separately fused 15 AMP circuit.

Location(s) of telephone conduits or cable runs.

The KSU should be within 25 feet of the

‘3

telephone company (TELCO) The KSU should be centrally located and assurances should be made to stay within prescribed cable lengths.

800 ft. 26 AWG Twisted pair Cable 1200 ft. 24 AWG Twisted pair Cable 1500 ft. 22 AWG Twisted pair Cable

A well ventilated area having a recommended

temperature range of 60 to 80 degrees

Fahrenheit, and a humidity range of 5 to 95%

(non condensing). Accessibility of KSU for servicing and lighting.

Protection from flooding, flammable materials,

excessive dust and vibration. Proximity of radio transmitting equipment,

arc-welding devices, copying machines and other electrical equipment that are capable of generating electrical interferences.

Access to a good earth ground such as a

metallic COLD water pipe. Inspect the pipe for non-metallic joints.

400.2

Remove the KSU from the shipping carton and place it on a level working surface, face up. Inspect the KSU for physical damage. The KSU has no serviceable parts.

UNPACKING THE 616EX KSU

RJl

1 C.

400.3 KSU GROUNDING

To ensure that the system will operate properly.

a good earth ground is recommended. A metallic COLD water pipe will usually provide a reliable ground path. Carefully check that the pipe does not contain insulated joints that could isolate the ground. In the absence of the cold water pipe, a ground rod or other source may be used. A No. 8 AWG copper

wire should be used between the ground source and

the KSU.

THE GROUND WIRE SHOULD BE KEPT AS SHORT

AS POSSIBLE AND CAN BE CONNECTED TO THE GROUND LUG LOCATED ON THE SIDE OF THE KSU. (Figure 2.3)

400.4 KSU INSTALLATION

The KSU is designed for wall mounting only.

The KSU should NOT be mounted directly on a

masonry surface.

If the KSU is to be mounted on a masonry surface, a wooden backboard of sufficient size should be attached to the wall and the KSU

mounted on the backboard. Mount the KSU on the backboard using four

fasteners. (The fasteners should be selected carefully so as to be capable of supporting the

KSU.) (Refer to Sec. 200.4 for KSU dimensions.) Install the ground using an insulated 8 AWG

copper wire. Attach one end to the grounding lug

on the side of the KSU cabinet and fasten the other end to a good earth ground (Refer to

Figure 2.3-KSU layout). The KSU power supply is located within the

KSU. Because the KSU is a sealed unit, all electrical connectiohs are provided externally. The power cord exits the KSU on the right side.

Also on the right side is a fuse holder that contains a 0.7 Amp. slow-blow fuse. Power for the system is distributed internally

(Refer to Figure 2.2 & 2.3).

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Page 26

STARPLUS 616EX

ISSUE 2 JULY 1,1987

The power cord should not be used with a

3-wire-2-wire plug adapter. A power line surge protector should be used to protect the power supply from electrical surges. The surge protector should be installed in accordance with the manufacturer’s instructions and applicable local electrical codes.

WARNING: DO NOT PLUG IN THE POWER CORD AT THIS TIME.

400.5 KSU CABLING Two (2) Amphenol-type connectors are provided

on the left side of the KSU (Refer to Figure 2.2).

On the right edge of the front surface are the RJl 1 C connectors which are for CO lines. On the left side surface of the 616EX KSU are two connectors marked J-l and J-2. The J-l connector is located

just below the J-2 connector. J-i and J-2 require

180 degree male ended plug cables for proper attachment.

When connecting cable tails to the KSU, make sure the designation on the AMP hood matches the designation at the connector’s input on the KSU.

After plugging in the required cables, a “horse shoe”

fastener should be placed around the mated AMP connectors to secure the cable to the KSU connector.

Verify that the wires are properly cross-connected. Observe the telephone standard wiring color codes whenever possible.

Some points to be aware of while running the key telephone cabling are: Cabling should be routed to avoid flourescent light fixtures, electric motors and generators, welding

equipment and radio transmitters. Additionally, care should be taken to avoid hot locations such as steam pipes and furnaces, and areas where wiring is subject to abrasion.

CAUTION

It is

NOT

recommended that power be applied to

the system during the cable termination process.

400.6 LIGHTNING PROTECTION

The 616EX should have central office lines protected with proper lightning surge arrestors. The central office lines are exposed to damaging surges induced by direct or non-direct lightning strikes.

The protection should contain a complement of 3-element gas discharge tubes which ground high potential surges, and associated circuits to absorb and filter lower-level surge potentials. Care should be taken to ensure that not more than one set of protectors be installed on central office lines at installtion premises, Improper installation of line protection can present a serious safety hazard.

400.7 KEY TELEPHONE INSTALLATION A maximum of sixteen

installed with the 616EX Key System. Each key telephone requires 2 pair (4 wires) for proper wiring. It is recommended that 3 pair twisted pair cable be used to connect the telephones to the system on a “home run” basis. The telephone end of the cable

should be terminated on a modular jack. At the MDF end of the home run, the cable should be terminated on a separate station connecting block (66Ml-50) for cross connection to the “J” cables. This method of cabling will allow for easy isolation of station equipment during trouble shooting procedures.

400.8 WALL MOUNT KIT INSTALLATION All connections to the Key Telephones are fully

modular. To wall mount the Key Telephone, it is necessary to have one Wall Mount Kit and one (1) 630-A type modular wall mount jack assembly equipped with two mounting lugs.

Remove the mounting cord from the

telephone. This cord will no longer be needed. Substitute the short modular cord on the wall

mount baseplate for the mounting cord removed in A above.

Rotate the plastic number retainer upwards to

expose the screw underneath. Remove the

screw and slide the cover plate under the

number retainer towards the hookswitch.

(16)

key telephones may be

Page 27

STARPLUS 616EX

ISSUE 2 JULY I,1987

Replace the cover plate with the handset retainer

tab that is mounted in the wall mount base plate, and secure with the screw from C above.

Rotate the plastic number retainer downwards

and snap into place. Align the mounting tab on the outer edges of

the wall mount base with the holes on the key telephone base. Snap shut and fasten with the screw.

The telephone can now be mounted to the wall

by mating the two keyhole slots on the baseplate with the lugs on the modular cover assembly. Check to make sure that the modular connector on the baseplate has a firm connection with the connection on the wall jack. (Figure 4.1)

400.9 PHONE BOX INSTALLATION The 6 16EX Phone Box can make calls to preassigned

stations as well as receive intercom calls. The unit should be located in weather protected areas where paging or monitoring is required.

The Phone Box consists of a top housing and bottom

mounting plate. The top housing has a speaker,

mjcrophone, wire terminals and electronic circuitry. The housings are separated by inserting a thin, flat-edged tool at the bottom rim of the assembly. By pressing inwards on the recessed retaining tab, the assembly will open.

The connection of the Phone Box(es) to the KSU is

identical to that of the key telephone.

Refer to Sec. 400.6. The bottom plate of the Phone Box assembly is

fastened to the wall by mounting with customer supplied No. 8 or larger pan head screws. The cable is routed through the cable-entry holes provided on

the bottom plate and is connected to the screw

terminal strip on the upper housing. Four (4) screw terminals are identified by wire color on the silkscreened printed circuit board to correspond with the wiring sequence at the punchdown connector at the MDF.

400.10 EXTERNAL MUSIC SOURCE MUSIC-ON-HOLD, as well as BACKGROUND

MUSIC can be connected using a customer provided

tuner, tape deck, etc. Separate Music-on-Hold and

background music volume adjustments are provided

on the KSU. (Figure 2.3) Background Music (BGM) levels are also adjustable at each key telephone set. Connections are made on the J-l connector, the MOH pair. (Table 4-2)

If background music is desired, go to Section 500 (programming), Data Field 21 and enable background music.

400.11 ALARM INSTALLATION The 616EX system may be used to transmit an

alarm signal to each station (except phone boxes) in the system. When activated by an external alarm system, a continuous tone is transmitted to the

station speakers. Leads from the external alarm are connected to the 616 terminals ALMT and ALMR

(Figure 4.3). See Section 500.7 for programming Alarm states. After the alarm has sounded, the system must be reset by first clearing the alarm condition on the external system and then lifting the handset at any station programmed to receive

alarm and dialing 9.

400.12 BATTERY BACK-UP The STARPLUS 616EX can be fully supported for

complete operation during a power failure. An externally provided 24 VDC battery package

(gel type) and float charger is required. A convenient plug for battery connection is located on the left side of the KSU. (See Figure 2.2). Table 4-1 provides examples of recommended battery sizes for 2, 4 and 8 hour back-up at various system sizes.

The slack wiring should be pulled back through the bottom mounting plate and the top housing snapped shut. Refer to Sec. 500.6 (station class of service) to program phone boxes.

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STARPLUS 616EX

ISSUE 2 JULY I,1987

BATTERY BACK UP

I. INTRODUCTION

The BBU houses two 12 V batteries connected in

series which provide 24 V of DC power. The BBU also contains an AC input cord which provides charging power when the batteries are not in use. Batteries are NOT included.

6 A 10” 14 gauge jumper wire is provided for

interconnection of the two 12 V batteries.

Four adapter wires (approx. 2”) are provided for matching the exact battery terminal size. A plastic tie wrap is provided for securing the batteries once installed.

The BBU is approved for use only with the Globe

battery, model GC 1290 rated at 9.0 amp hours;

and the Power Sonic, model PS-12240 rated at

24 amp hours. These batteries may be obtained by calling your local telecommunications supply house or calling the manufacturer direct and asking

for the nearest distributor.

II. DESCRIPTION A. Capacity

The following table shows the approximate times for a fully charged supply to reach 90% voltage under different load conditions.

TABLE A-GLOBE BATTERY

Discharge Current vs Time

Current vs Time

5 amps

2.5 amps 1

amps

amp

.325 amp

UNIT (BBU)

1 hr 2 hr 30 min 7 hr 30 min

18 hr

20+ hr

Dimensions

8” high, 13.5” wide, 7.75” deep

Weight without batteries: 11 lb. Specifications

- Output fused at 3.2 A, 250 V

- Current limited, constant voltage charger

- Gel type batteries

- Charger float voltage is 27.6 V

- Cut off voltage point is 21 V

Power Requirements

Input 117 VAC, 60 Hz Fused at 0.5 A, 250 V

Environment Temperature: 0’ - 50 o C Humidity: 0 - 95?b

INSTALLATION

Ill.

Introduction

These instructions cover installation procedures for the BBU. See Figure 2.2 for the location of the input socket. The input socket of the key system must be a female Mate-N-Lok type connector.

Installation Checklist

The following items are required to install the BBU:

1 BBU with wire kit (5 wires) and tie wrap 4 No 12 panhead screws (if wall mounted)

Screwdriver Backboard or wall shelf if applicable

TABLE B-POWER SONIC BATTERY

Discharge Current vs Time

Current vs

5 amps

2.5 1

NOTE: All electronic key systems will begin to

amps amp

operate intermittantly below a certain input voltage. Typically reliable operation will be maintained to 90% of full voltage.

Time

4 hrs 8 hrs

20 hrs

4-4

Page 29

STARPLUS

616EX

ISSUE 2 JULY I,1987

C. Mounting

1. The BBU must be located within 6’ of an AC receptacle and 3’ of the KSU.

2. The BBU can be placed on a wall shelf or it can be wall mounted.

3. To wall mount the BBU:

-The BBU is designed to be mounted on a backboard, either the backboard the KSU is mounted on or one specifically for the BBU.

- Mark for screw placement, either by measuring (the 2 top keyhole mounting slots are 8%” on center) or by placing the BBU against the backboard (before

installing batteries) and marking the location

of the 2 slots.

-Partially insert 2 No. 12 panhead sheet metal screws into the backboard.

- Suspend the BBU on these 2 screws.

The large section of the keyhole will allow

the unit to easily pass over the

screwhead.

-Slowly lower the BBU so the small

section of the keyhole is directly behind the screwhead.

-Tighten each screw so the unit fits snugly

against the backboard.

- Insert 2 more screws into the bottom of the

BBU where 2 more keyhole mounting slots are located.

D. Connections

1. Remove the BBU cover by turning the 4 screw locks and lifting the cover.

Install the two 12 V DC batteries in the battery compartment. Thread the plastic tie

wrap through the vent holes in the side of the battery compartment and fasten around both batteries. Cinch the tie wrap tight.

3. Connect one of the adapter wires to the black 10” jumper wire. Now install this jumper wire assembly between the NEG ( - ) terminal of battery 1 and the POS (+) terminal of battery 2.

4. Connect another adapter wire to the BBU red battery wire. Now connect this wire to the

POS (+) terminal of battery 1.

Connect the BBU black battery wire to the

5. NEG (- ) terminal of Battery 2. Make sure the key system being connected

6. is turned on. Then connect the BBU DC output cable to the battery input of the key

system KSU.

Make sure the BBU power switch is in the

7. OFF position. Then plug in the AC power cord. Turn the power switch on the BBU to ON.

Installation of the BBU is now complete. IV. GENERAL INFORMATION

There is a “power on” LED which is lit when the supply is connected ta the AC power source. There is also a “battery” LED which is lit when the battery back up is in use. The BBU is a filtered battery back up power supply. Both input and output are fuse protected. The charger circuit is floating with respect to ground. The charging circuit provides a constant voltage and is current limited to 350 milliamps to the 2 gel cells.

V. MAINTENANCE In order to ensure proper operation of the battery

supply, the following operation should be performed once a month:

- Unplug the key system and the battery back up unit from the AC power to allow operation from the batteries for 15 minutes.

-Plug the key system and BBU power cord back into the AC outlet.

VI. TROUBLESHOOTING When trouble is reported, verify that AC power is

being supplied to the unit and that there are no blown fuses. Check the LED‘S TO SEE IF THEY

are lit. Assistance in trouble shooting is available from the

factory. When calling you should have a VOM and a test set available and be calling from the job site. Call l-800-843-4863.

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STARPLUS 616EX

ISSUE 2 JULY 1,1987

TABLE 4-I

A-GLOBE BATTERY

CONFIGURATION

1x2 2x4

AMP DRAW

* APPROX

BACK UP TIME

0.5 AMP 0.7

18 HRS 12

AMP 1 AMP

HRS 7.5 HRS

B-POWER SONIC BATTERY

1x2

AMP DRAW

APPROX BACK UP TIME

NOTE: Approximate back-up times depict maximum current draw.

Actual back-up times will vary depending on system use and ambient temperatures.

0.5 AMP 0.7

20+

HRS 20+

2x4

AMP 1 AMP

HRS 20 HRS

3x6 3x8

CONFIGURATION

3x6 3x8 / - 6x12

1.4 AMP

5 HRS

1.4 AMP

15 HRS

4.-

6x12

2 AMPS

3.3 HRS

2 AMPS

12 HRS

6x16 I

2.8 AMPS / I

2 HRS j

6x16

-_i

2.8 AMPS t

8 HRS

D +

D -

24 VDC

Low Voltage Plug Outputs

4-6

Battery Compartment

Red (+)

BLK (-)

Batt 1

Jumper

Batt 2

Page 31

STARPLUS 616EX

ISSUE 2 JULY 1,1987

400.13 EXTERNAL PAGING An amplifier for external paging may be connected

to the 616EX Key Telephone System. Any telephone in the system can access this paging equipment by using a dial code. There is one (1) External Paging Zone (without amplifier) provided for in the

616EX System. Two way talkback paging is also possible.

The output impedance of the paging zone is 600 Ohms at 0 d6m. The low level voice signal output is specified at 5 milliwatts. Dry contact control is provided to switch “ON” the external amplifier equipment or to momentarily remove background music, if externally supplied to the paging device. All connections are made on the J-l punchdown

connector (Refer to Figure 4.3). The voice output

from the Key Telephone System is provided on the EPVT & EPVR pair. The “make” contacts are

identified as pair EPCTL. After connection is made to the paging port, DTMF tones are generated over the page port for

an ancillary zone page unit.

400.14 LOUD BELL CONTROL The 616EX system provides relay contact closure

to activate external signaling equipment when an

outside call rings in. The station that will receive

this Loud Bell Control is selected in programming,

data field 28. The Loud Bell Control dry contacts will follow the

assigned ringing of that station. Locate the LBCT

nd LBCR terminals on the connecting block. Connect two wires to these terminals and route them to a ringing generator or other power source provided by the customer.

All incoming CO lines assigned to ring at the station programmed to receive Loud Bell ringing will activate the Loud Bell Control, causing the LBC contacts to sequence in a

second ON/2.5 seconds OFF rate until all lines have been answered. The LBC contacts are current-rated at 1 Amp/24 VDC.

400.15 EMERGENCY TRANSFER In the event of a commercial AC power interruption,

the first three (3) CO/PBX lines will automatically transfer to single line telephones (if installed) for emergency communications. These SLT’s should be equipped with ringers. They can be DTMF type instruments or rotary dial. Connection is done on the Jl block, pairs 23, 24 and 25.

400.16 HEADSET INSTALLATION The STARPLUS Key Telephone has been designed

to operate with industry standard modular headset adapters and operator headsets. To modify a Telephone to use an external headset, plug the headset adapter cord into the vacant handset jack on the key telephone base. Plug the telephone handset cord into the headset adapter box where indicated by the headset manufacturer’s instructions.

Then turn to the programming section of this manual, station configuration (data field 03). Enable the

headset option for that particular station.

Speakerphone operation is automatically disabled and such features as On Hook Dialing and Handsfree speakerphone are rendered inoperable. However,

incoming page/voice announcements, tone ringing and background music will still be heard over the

keyset speaker.

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STARPLUS 616EX

ISSUE 2 JULY 1,1987

400.17 PRINTER INSTALLATION

Figure 4.4 illustrates the standard pin configuration used with the STARPLUS 616EX Key System in connecting display devices. The STARPLUS 616EX is fully compatible with standard RS-232C devices.

An RS-232C type connector is provided on the right

side or the Enhanced KSU for quick connection of a

printer or other receiving device. The receive transmission speed of the connected,

terminal should be set at either 300 baud or 1200 baud to match the programmable data output speed of the 616EX Key System. The output speed is set in the Customer Data Base Programming. See Section 500.27.

Refer to your printer irstallation instructions for turther information on connecting a printer or dispiay device.

PIN #

TRANSMIT DATA

RECEIVE DATA

400.18

POWER-UP AND INSTALLATION

CHECKLIST

Prior to actual power-up and initialization, the key system should be checked over to avoid start up delays or improper loading. A step-by-step check list

is provided for this purpose.

Ensure that the KSU is properly grounded

according to the instructions in Section 400.3. Inspect the MDF for shorted wiring or improper

polarity that would affect the Key Telephones. Make sure that plug-ended MDF cables

connected to the KSU are secure and are

plugged into the correct position.

Make sure the Program Module is seated firmly

in its socket. Plug the AC power cord into the dedicated

117 VAC outlet.

PIN #

> 2 TO TERMINAL

20 >

RS232C PINOUT Data Communication Requirements are: A) Serial Port Compatible

FITS (REQUEST TO SEND)

CTS (CLEAR TO SEND)

DSR (DATA SET READY)

GND

CD (CARRIER DETECT)

DTR (DATA TERMINAL READY)

5) ASC II Code Compatible C) 7 data bits and 1 stop bit D) No parity

)20

RS-232C CONNECTIONS

FIGURE 4.4

Page 33

STARPLUS 616EX

ISSUE 2 JULY 1, 1987

TABLE 4-2

J-l CONNECTING BLOCK LAYOUT

Station #

Station IO

Station 11 RED

Station 12 RED

Station 13 RED

Station 14 RED

Station 15 RED

Station 16 RED

Station 17 RED

MUSIC-ON-HOLD

EXTERNAL PAGE (VOICE)

EXTERNAL PAGE DRY CONTACTS

ALARM LOUD BELL CONTROL 1

POWER FAILURE 1

POWER FAILURE 2

POWER FAILURE 3

Telephone

tine Cord

GREEN RED BLACK YELLOW

GREEN

BLACK YELLOW

GREEN

BLACK YELLOW

GREEN

BLACK

YELLOW GREEN

BLACK YELLOW

GREEN

BLACK YELLOW

GREEN

BLACK YELLOW

GREEN

BLACK YELLOW

2 pr. Twisted Station Cable

WHIBL

BUWH WHIOR ORIWH

WHlBL

BUWH WHiOR OR/WH

WH/BL

BUWH WHiOR ORIWH

WHIBL

BL’WH WHIOR ORIWH

WHIBL

BL’WH WHIOR ORIWH

WHIBL

BUWH WHIOR ORiWH

WHiBL

BL’WH WHIOR ORIWH

WHIBL

BUWH

WHIOR

ORiWH

Function

VT1 VR 1 DT 1 DR 1

V-r2 VR 2 DT 2 DR 2

VT3 VR 3 DT 3 DR 3

V-r4 VR 4 DT 4 DR 4

VI-5 VR 5 DT 5 DR 5

VT6 VR 6 DT 6 DR 6

V-r7

VR 7

DT 7

DR 7

VT8

VR 8

DT 8

DR 8 MOH

MOH EPVT

EPVR EPCTL

EPCTL ALMT

ALMR LBClT

LBClR PFTl T

PFTl R PFT2T

PFTPR

PFT3T

PFT3R

MDF

Cable

WHIBL 26

BL’WH WHIOR 27 ORIWH 2

WHIGN 28 GNIWH 3

WHiBN 29 BNiWH 4

WHiSL SL’WH 5

RDIBL 31 BL’RD 6

RDiOR

ORIRD 7

RDiGN 33

GNIRD 8

RDIBN 34.

BNIRD 9

RD!SL 35 SL’RD 10

BWBL 36

BL’BK 11 BWOR 37 ORIBK 12

BWGN

GNlBK 13

BWBN 39 BNIBK 14

BWSL

SL’BK 15

YUBL 41

BUY L 16

YUOR

ORIYL 17

YL’GN GNIYL 18

YUBN BNIY L 19

YUSL

SUYL 20

VIIBL 46 BUVI 21

VllGN

GNIVI

VIIBN 49

BN/VI 24

VllSL 50 SUVI 25

Connector

48 23

4-9

Page 34

STARPLUS 616EX

ISSUE 2 JULY I,1987

I I-

Station #

Statio;l 18

Siatlon 19

Station 20

Statjon 21

Station 22

Station 23

Statlon 24

Station 25

Telephone

bne Cord

GREEN RED BLACK

YELLOW : GREEN

RED BLACK YELLOW

GREEN RED BLACK YELLOW

GREEN

RED BLACK YELLOW

GREEN RED BLACK YELLOW

TABLE

4-3

&2 CONNECTING BLOCK LAYOUT

2 pr. Twisted Station Cable

I I !

1 /

/ I

WHiBL

BL’WH WH!OR ORiWH

WH;BL

BL;WH WHiOR 0R;WH

WH/BL

BUWH

WHiOR OR/WH

.-~ WH. ,3L BL’WH

WH,OR OR WH

WHiGL BLWH

WHiOR ORIWH

WHIBL BL’WH

WHIOR ORIWH

WHlBL

BL’WH

WH ‘OR ORiWH

WHiBL

BVWH WHIOR ORIWH

VR DT DR

VT VR DT DR

v-r

DT DR

V-r

VR DT DR

MDF

Cable

WHIBL 26

BUWH 1 WHIOR 27 ORIWH 2

WH/GN 28 GNIWH 3 WHIBN 29

BNIWH 4

WHISL 30

SL’WH 5

RDIBL 31 BURD 6

RDIOR 32

ORIRD 7

RDIGN 33

GNIRD 8

RDlBN 34

BNIRD 9

RDISL 35 SL’RD IO

BKBL 36

BL’BK 11 BKIOR 37 ORIBK 12

BWGN 38 GNBK 13 BWBN 39 BNIBK 14

BWSL 40 SUBK 15

YL’BL 41

BL’YL 16

Connector

4-10

Page 35

STARPLUS 61613

ISSUE 2 JULY I,1987

CONNECTING , BLOCK

MOUNTING PLATE

WALL MOUNTING

THE KEY TELEPHONE

PLATED STUDS

FIGURE 4.1

4-1 1

Page 36

STARPLUS 616EX

ISSUE 2 JULY 1,1987

PROCESSOR OR POWER FAILURE STATION

STATION WIRING

I I

TIP

RING

TIP

RING

66Ml-50 TERMINAL 1 BLOCK Jl MDF

I I

1 I I

I I

VI-GN

GN-VI

VI-EN

BN-VI

I I

FROM RJ21X

TIP

CO LINE 1

RING

TIP

CO LINE 2 RING

KSU RJI 1 C INPUT 1

NOTE 1

I I

I ,

I I

TIP

Note1 : Contacts are shown in power failure mode

PROCESSOR OR

POWER FAILURE TRANSFER

FIGURE 4.2

4-12

Page 37

STARPLUS 616EX

--liz2~~oNTRoL’

ISSUE 2 JULY I,1987

Jl CONNECTOR

YUGN

-4

18---1-

44+-&

m ,9 BN/YL l

L--------_A

EPCTL

EPVT

EPVR

VOICE ,NP”T

IMPEDANCE

= 600 ohms @ Odbm

MAKE CONTROL

MUSIC SOURCE

OUTPUT

TO SPEAKERS

YUSL

2. SUYL

-G

21*

EXTERNAL CONNECTIONS

ALMT

ALMR

LBC 1T

LBC 1R

FIGURE 4.3

EXTERNAL

ALARM DEVICE

&+=h LOUD BELL

CUSTOMER PROVIDED DC

4-13

Page 38

STARPLUS 616EX

500 CUSTOMER DATA BASE PROGRAMMING

ISSUE 2 JULY I,1987

500.1 INTRODUCTION

The 616EX Key Telephone system can be

programmed to meet each customers’ individual needs. All programming is done at station number 10 using either the Executive or Enhanced 616 Electronic Key Telephone as the programming instrument.

Upon entering the program mode. the key

telephone no longer operates as a telephone but as a programming instrument with all of the buttons redefined. The keys of the dial pad are used to enter data fields associated with system, station and

CO line features. Features offer a wide range of flexibility thru programming. CO line buttons are used to determine CO line access, assign class of service,

determine station features, etc. STA buttons indicate stations, line group numbers, CO line configuration, system features, toll tables, etc.

At the time the system is installed, upon entering

the program mode, the system MUST be initialized to load default data into memory. See Table 5-l for default data. If this pre-programming suits the customer, initialization is all that is needed.

Any time data is to be changed, the program mode must be entered and then the individual data field. A data field can be accessed to determine current programming or to change a specific feature witilin a field.

During programming other keysets operate normally. If a field is entered but nothing is changed, or data

is changed but not entered into memory (pressing HOLD), the previous data wiil remain intact upon leaving the field. Data fields can be accessed at random.

In many of the data fields, programming is sequential, i.e. upon completion the programming of one CO line or one station, the next line or station will

automatically light up for programming. If no changes are to be made in the next line(s) or station(s), simply exit the field by either leaving the program mode (by pressing ON/OFF button to OFF) or entering another data field. This is done by pressing

* and entering the two digit data field number.

When programming, tones are provided to help the programmer determine correct or incorrect entry of

data. A solid one second tone indicates the data

was accepted (confirmation tone). An interrupted tone means an error was made (error tone). When this occurs, re-enter the data field and try

again. Until new data is entered and accepted. the system will continue to operate under default values.

After pressing the HOLD key to enter data, that data will be stored in the temporary buffer area.

Data is not entered into system memory and has no effect on telephone operation until the program mode is exited. This is done by pressing the ON/OFF button to OFF. Then the data in the temporary buffer is copied into permanent memory. It is at this point that programming affects telephone operation. Until the programming mode has been exited, the system will operate under default or previously programmed data.

Customer data base preparation sheets must be

filled out before programming. Go through the following instructions and explanations step-by-step and fill out all worksheets before attempting to program the system.

Some features must have more than one data field programmed for that feature to work. Where this is

true, it will be stated in the instructions.

5-l

Page 39

STARPLUS 616EX

ISSUE 2 JULY 1,1987

500.2 CUSTOMER DATA WORKSHEET Before any attempt at programming is made, the

customer data worksheets should be prepared. These worksheets should become the permanent record of the customer data base. When preparing the worksheet, refer to Section 500.3 for information on specific data fields.

500.3 DATA BASE FIELDS The data fields provide for setting system timers,

central office line configuration and key telephone configuration. Table 5-1 lists the default values and data fields. For CO line data and station data be sure to enter the exact number of digit specified. The data fields are further described in Sections

500.6 to 500.31.

500.4 PROGRAM MODE ENTRY Programming is done at station

using either the Executive or Enhanced model Key Telephone. Programming is always

done

at this station regardless of attendant assignment, class of service or intercom directory number.

To enter the program mode, the programmer must first verify that the key telephone is properly connected to station 10.

Press ON/OFF button (lights up and intercom dial tone is heard).

On the dial pad press the l (asterisk) twice.

On the dial pad enter 5-6-2-3 (LOAD). Confirmation tone is heard. Dial tone is removed.

The HOLD button and the ON/OFF button will be

lit. The system is ready to program. (Other keysets connected to the system

continue to operate normally.)

* Initialize here if necessary.

Press the * (asterisk) once. Dial desired 2 digit data field. (See Table 5-1)

Enter customer data.

To load the entered data, press HOLD button

once. A burst of one second confirmation tone should be heard. If an interrupted (error) tone is heard, re-enter data starting with step 5.

Repeat from step 5 until all data has been stored.

To exit the program mode, press ON/OFF button

(light will extinguish). All new data become effective

& operational.

500.5 lNlTlALlZATlON The system has been pre-programmed with certain

features which are called default data. (Table 5-f) These features are loaded into memory when the system is initialized. The system should always be initialized when installed or at any time that the data base has been corrupted.

To initialize the system to default values:

Enter the programming mode.

(Refer to Steps l-4, Section 500.4)

Press the asterisk

On the dial key pad, enter the digit sequence

(* )

once.

4-6-4-8 (INIT).

Press the HOLD button once. Confirmation tone is heard. (Default data is loaded.)

NOTE: *40 will initialize toll tables only.

* 20 will initialize system data only. * 10 will initialize CO line data only. *00 will initialize station data only.

5-2

Page 40

STARPLUS 616EX

ISSUE 2 JULY 1,1987

TABLE 5-l

DATA FIELDS AND DEFAULT VALUES

Field Description

Station Configuration

Class of Service DND

SYStem

Alarm/Door Signal Preferred Line Answer

Call Forwarding

Direct DSS CO Select Headset Paging Access

Flexible DSS CO line access Page Group Pickup Group

CO Line Configuration

tine Group Lind Type Signalling Toll Override Private Line

CO Line Ring-Day CO Line Ringing-Night

Flash Timer

CO Ring Detect

Dial Pulse

System Configuration

CO’Line Queuing Hold Preierence Alarm Detection Alarm Signalling Automatic Privacy Alarm Enable BGM Enable

Exclusive Hold Recall System Hold Recall Transfer Recall Timer Message Reminder Tone Pause Timer Executive/Secretary Loud Bell Control PBX Codes Attendant Position Ring Timer-Preset Station Assign. - Preset Conference Timer SMDR SMDRlBaud Rate Toll Table Allow A Toll Table Deny A Toll Table Allow B Toll Table Deny B

Speed Dial Access

Data Field

02 02 02 02 02 02 03 03 04 05 06 07

13 14 15 16 17

21 21 21 21 21 21

21 22 23 24 25 26 27 28 30 31 32 33 34 35 36 41 42 43 44

Sub Field

Default Entry

All stations set at COS Enabled for all stations Enabled for all stations Disabled at all stations Disabled at all stations Allowed at all stations Allowed at all stations Disabled Allowed at all stations Sequential, Sta 10 on DSS button 1 All stations access all lines All stations in group 1 All stations in group 1

All CO lines in group 1

All lines assigned as CO lines

All CO lines set at DTMF Disabled for all CO lines

None assigned

All ring at attendant station (10) All ring at attendant station (10) 2 seconds 300 msec. 60/40, 10 pps

Allowed at all stations Primary hold is system Closed loop Continuous Enabled at all stations Disabled Disabled 60 seconds 60 seconds 30 seconds Disabled (00) 2 seconds None assigned None assigned None assigned STA 10 as attendant

15 seconds None assigned

15 minutes Enabled for all lines All call/300 baud None assigned None assigned None assigned None assigned

5-3

Page 41

STARPLUS 616EX

ISSUE 2 JULY 1,198

500.6 STATION

CLASS OF SERVICE

(Data Field 01) Press DSS button of station to be assigned COS. Press CO line button of class desired (LED is lit):

Class 1 =CO line 1 button

Class 2=CO line 2 button

Class 3=CO line 3 button Class 4=CO line 4 button Class 5=CO line 5 button Class 6=CO line 6 button

Press HOLD button.

500.7 STATION DATA (Data Field 02) Press STA button for station to be programmed.

Toggle CO line buttons on and off to determine features. If the associated LED is lit, the feature is allowed.

CO 1 =do not disturb CO 2=system speed access

CO 3=alarm/door signal CO 4=preferred line answer CO 5=call forward CO 6=auto select

After programming a station, press HOLD button. The LED for the next station will light for

programming.

Toll restriction is assignable on a per station basis.

There are 6 possible classes of service:

Class 1 - unrestricted Class 2 - follows entries in Allow & Deny Table A Class 3 -follows entries in Allow & Deny Table B Class 4 - allows 7 digits (8 or 9 if PBX line),

denies 0 & 1 as first dialed digit Class 5 - DSS calls & paging only Class 6 - receive only:phone box

By default all are assigned COS

1 .

When a CO line is marked PBX, COS restrictions apply to the station only if one of 4 codes are dialed first.

Do Not Disturb A yes entry (LED on) indicates this station is allowed the DND feature.

System Speed A yes entry (LED on) indicates this station is allowed access to system speed dial numbers. The last 20 numbers are not montiored and will override toll restriction.

Alarm/Door Signal The system can transmit an alarm signal to all available (non-busy) keysets programmed to receive this signal. A yes entry (LED on) means the station will receive the signal. Also assigns which stations receive alert tone from a phone box.

Perferred Line Answer Allows a station to answer any phones assigned to ring at that station by simply lifting the handset. A yes entry (LED on) allows the station this feature.

Call Forwarding

A station allowed this feature (LED on) can have intercom, transferred CO lines and incoming ringing

CO lines forwarded to another station.

5-4

Page 42

STARPLUS 616EX

ISSUE 2 JULY 1,1987

Auto Select

A station allowed this feature (LED on) can automatically place the telephone in the dialing mode by simply pressing a DSS or CO line button. When the called party answers, the handset must be

lifted to converse unless equipped with a

speakerphone.

STATION DATA (Data Field 03)

Press STA button for station to be programmed.

TO change a feature, press appropriate CO line

button so LED lights up or extinguishes.

CO 1 - headset CO 2 - page access

Press HOLD button.

500.8

Press STA button of station to be moved. Press STA button of location it’s being moved to.

(A beep tone will be heard.) Make all entries for all stations being moved.

Then press HOLD button.

If error tone is heard, duplicate or unassigned numbers have been entered. Re-enter the data field and try again.

To check which assignments have been made, press a DSS button. If that station has been moved, the button pressed will be lit steady and the location

it was moved to will flash. If no changes are to be made, just press HOLD again. If upon pressing the button, it remains flashing, the physical and logical locations remain the same.

STA ASSIGNMENTS

(Data

Field 04)

Headset

A yes entry (LED on) means that the station has been equipped with a headset. Refer to Section 4.16.

Page

Access

A yes entry (LED on) means this station is allowed to make pages. A no entry restricts the station from initiating any type of page.

By default STA 10 button corresponds with station

10, STA 11 button with station 11, etc.

This can be changed if desired. When STA appearances are changed, all station data follows the station. The original location of station IO always

remains the programming location regardless of STA number assigned to it.

This feature allows one person to move from one station to another without changing phone and yet

take all individual station data including intercom number with them.

Each station must be assigned a unique circuit number (physical location). For example if 1 1 is moved to 12 then 12 must be moved somewhere.

12 could be moved to 14 and then 14 moved to 11. The system does not allow duplicate or unassigned numbers.

If station data is to be changed for a station that has

been moved, the data will be programmed wherever the station has been moved to, not at the original physical location.

5-5

Page 43

STARPLUS 616EX

500.9 CO LINE ACCESS (Data Field 05)

Press STA button for station to be programmed. Press CO line button(s) for the line(s) that station will

be able to access.

LED on -access

LED off - no access

Press HOLD button.

500.10 PAGING GROUPS (Data Field 06)

Press STA button of station to be programmed Press CO lines to indicate paging groups:

CO 1 -group 1

CO 2 -group 2 Press HOLD button. Next STA button will light for programming.

ISSUE 2 JULY 1,1987

Telephones are allowed or denied access to CO lines. This is programmable per telephone per CO line.

By default all stations are allowed access to all lines.

Stations may be assigned to one or both of 2 paging zones or not be assigned to a zone at all and thereby receive no pages.

By default all stations are assigned to group 1 If assigned to a group, that CO line will be lit.

Phone boxes do receive paging.

PICKUP GROUPS

Press STA button of station to be programmed. Press CO lines to indicate pickup groups:

CO 1 -group 1

-CO 2-group 2

Press HOLD button.

Next STA button will light automatically for programming of next station.

500.11 Press CO line which is to be assigned to a group Press STA button which indicates desired line group.

DSS 10 - line group 1 DSS 11 -line group 2 DSS 12 - line group 3 DSS 13 - line group 4 DSS 14 - line group 5 DSS 1.5 - line group 6

Press HOLD button.

The next CO line will light for programming.

CO LINE GROUPS (Data Field 11)

(Data Field 07)

Stations may be assigned to one or both of 2 pickup groups or not be assigned to a group at all and thereby be unable to pickup another ringing telephone.

By default all stations are assigned to group 1 . If a station is assigned to a group, that CO line

LED will be lit.

Six line groups are available for a CO line to be

assigned to. Groups should be assigned according

to trunk type (WATS, FX, local, etc.) Default assigns all lines to group 1

5-6

Page 44

STARPLUS 616EX

500.12 CO LINE PROGRAMMING (Data Field 12)

STA LED’s will be lit indicating current programming. Toggle station button on and off to change a feature.

If the LED is lit, values are indicated in parentheses.

STA 10 - line type (CO) STA 1 1 - signalling (tone)

STA 12 - toil restriction override (yes) STA 13 - private line (no)

Press HOLD button.

ISSUE 2 JULY 1,1987

CO Line Type

If a line is to be a CO line, the LED should be lit. If the line is to be a PBX line, it should be extinguished. When a line is marked PBX, a 2 digit dialing code may be used (Data Field 30), after which toll restriction applies to the next dialed digit.

Signalling

If the line is to be DTMF (tone), the LED should be lit. If it is to be a pulse line, the LED should be extinguished. When lines are pulse, the break, make data should be programmed to match the serving central office (Data Field 17).

Toll Restriction Override

If a CO line is marked with toll restriction override, the restrictions applied to stations with COS 2, 3 & 4 are overridden and dialing is allowed. If the LED is

lit, this indicates the line overrides toll restriction.

500.13 CO LINE RINGING -DAY (Data Field 13)

Press CO Line to be programmed. Toggle STA buttons on and off to indicate which

stations will ring on that line.

LED on = ring

LED off = no ring Press HOLD. Next CO line will light up for programming.

Private Line

Allows a CO line to be marked private and to flash and ring at the specific programmed station only. This line cannot be retrieved from system hold

by other stations and does not have night service. This line can be programmed to preset call forward.

If the LED is unlit, the line is NOT

If a line is programmed as private, go to data field 05 and remove access to that line from all other stations. Also go to data field 13 and remove ringing of that line from any other station.

Telephones can be assigned to receive incoming CO line ringing during the day. By default all are assigned to ring at the attendant station. Telephones that ring during the day do not automatically ring at night.

A CO line can be assigned to ring at a station where access is denied. That station can transfer the call but cannot flash.

All lines can be assigned to ring at all stations or no phones can be assigned to ring on a line.

a private line.

5-7

Page 45

STARPLUS 616EX

500.14 CO LINE RINGING - NIGHT (Data Field 14)

Press CO line to be programmed.

Toggle STA

stations will ring on that line.

LED on =ring LED off= no ring

Press HOLD.

buttons on and off to indicate which

500.15 FLASH TIMER (Data Field 15)

Press CO line button for which the timer will work. Enter 2 digit timer value on the dial pad (01-99

which corresponds to 0.1 to 9.9 seconds). Press HOLD button.

The next CO line will automatically light up for

programming.

ISSUE 2 JULY 1,1987

Telephones can be assigned to signal incoming ringing CO lines during night operation. The attendant places the system in night service by pressing that DND button. By default all lines are assigned to ring at the attendant station.

A CO line can be assigned to ring at a phone where access is denied. That user can transfer the line but cannot flash. All CO lines can be assigned to ring at all phones during night service or no phones can be assigned to ring on a line.

Flash is a programmable opening on a line

signaling.

user to obtain new dial tone without losing the line.

This is particularly useful behind a PBX.

Default value is 2 seconds

When using a CO line, flash allows a

for

500.16 CO RING DETECT (Data Field 16)

Press CO line button for which the timer will work. Enter 1 digit timer value (2-9).

500.17 DIAL PULSE (Data Field 17)

Press CO line which is to be assigned dial pulse.

Then

press appropriate

STAlO-lOpps60/40

STA 11 - 10 pps 66/33 STA 12 - 20 STA 13 - 20 pps 66/33

Press HOLD button.

pps

STA button:

60140

The duration of the ringing signal from the CO or

PBX is matched with ringing detection circuitry in the

616EX KSU. The ring detect can range from 200-900 msec. divided into 100

Default is 300 msec. and normally will not need to

be changed.

Each CO line can send dial pulse

receiving central office. The break/make ratio and pulses per

second are programmable.

msec.

signals to the

increments.

5-8

Page 46

STARPLUS 616EX

ISSUE 2 JULY 1,1987

TABLE 5-2

ACCESS AND RINGING -DAY

Station Assignment Program

Day Service Activity

Station Assignment Program

Night Service

(Marked Night

Ringing) Activity

Access & Ring

~___~

Outdialing Incoming LEDs

Flash Incoming Ring

LEDs Follow

System Activity

Can Flash Can Receive

Transfer

Access & Ring

Outdialing

Incoming LEDs

Flash Incoming Ring LEDs Follow

System Activity

Can Flash Can Receive

Transfer

Access & No Ring

Outdialing Incoming LEDs

Flash No Incoming Ring LEDs Follow

System Activity

Can Flash Can Receive

Transfer

TABLE 5-3

ACCESS AND RINGING - NIGHT

Access &

No Ring

Outdialing

Incoming LEDs Flash

Incoming Ring LEDs Follow

System Activity

Can Flash Can Receive

Transfer

R,ing No Outdialing

Incoming LEDs Flash

Incoming Ring No Incoming Ring

LEDs Follow

System Activity

Can Not Flash Can Receive

Transfer

Ring No Outdialing

Incoming LEDs

Flash Incoming Ring ;

LED Do Not Follow System Activity

Can Not Flash Can Receive

Transfer

Access &

No Access &

, No Ring ’ No Outdialing

No Incoming LED j Flash

LEDs Do Noi Follow System i

Activity Can Not Flash Can Receive /

Transfer

No Access & No Ring

i No Outdialing

I LEDs Do Not ( Follow System / Activity

1 I Can Not Flash

Can Receive

Transfer

I /

5-9

Page 47

STARPLUS 616EX

500.18 SYSTEM CONFIGURATION (Data Field 21)

STA LED’s will be lit indicating current programming.

STA 10 -queuing STA 1 1 - hold preference STA 12 - alarm detection STA 13 - alarm signaling mode STA 14 - automatic privacy STA 15 -alarm enable STA 16 - BGM enable

Toggle STA buttons on and off to change features

STA 10 lit - queuing allowed STA 1 1 lit - system hold STA 12 lit - closed loop STA 13 lit - continuous tone STA 14 lit - privacy enabled STA 15 lit - alarm enabled STA 16 lit - BGM enabled

Press HOLD button.

ISSUE 2 JULY 1, 1987

Queuing

If this button is lit, queuing is allowed on a system basis. Stations queuing a line are recalled according

to line group queued.

Hold Preference

The system may be programmed to have either exclusive hold or system hold preferred. If exclusive hold is preferred, depress HOLD button once for exclusive hold and twice for system hold. If system hold is preferred, depress HOLD button once for system hold and twice for exclusive hold.

Transfer and conference calls are always placed on

exclusive hold.

Alarm Detection

Determines type of alarm signal received. LED lit

means closed loop; unlit means open loop.

Alarm Signaling

Determines type of signaling received. LED lit means continuous tone; unlit means single tone. Single tone is used for phone box signaling.

Automatic Privacy

A yes entry (LED lit) means that privacy is

automatically provided on all communications in the system. To eliminate privacy, extinguish the LED.

Alarm Enable

A yes entry (LED lit) means the system is

programmed for alarm. Stations must then be

programmed to receive the alarm signal (Data Field

02). This also determines which stations receive alert tone from phone boxes. You must also choose alarm signaling - STA button 12 and 13.

Background Music

If a music source has been installed and background music is desired, toggle this button ON so the LED is lit. If this button is unlit, no background music will be received through telephone speakers.

5-10

Page 48

STARPLUS 616EX

500.19 SYSTEM TIMERS (Data Fields 22-26) Exclusive Hold Recall (Data Field 22)

Enter data field and dial 3 digit number between 000 and 255.

Press HOLD button.

System Hold Recall (Data Field 23)

Enter data field and dial 3 digit number between 000 and 255.

Press HOLD button.

ISSUE 2 JULY I,1987

Reflects elapsed time before a call placed on exclusive hold will recall the initiating station.

If unanswered for the same elapsed time, will recall the attendant and if unanswered by the attendant will recall all phones in the system. Default is 060 seconds.

Reflects time elapsed before an unanswered system hold is recalled to the station that initiated it. If unanswered for the same elapsed time will recall the attendant and if unanswered by the attendant

will recall all phones in the system.

Default is 060 seconds.

Transfer Recall (Data Field

24)

Enter data field and dial 3 digit number between

000 and 25.5. Press HOLD button.

Message Wait Reminder Tone (Data Field 25)

Enter data field and dial 2 digit number between 00 and 99.

Press HOLD button.

Pause Timer (Data Field 26)

Enter data field and dial 1 digit number between

1 and 9.

Press HOLD button.

Reflects the time elapsed before an unanswered transfer is recalled to the station that initiated it. If unanswered for the same elapsed time will recall the attendant and if unanswered by the attendant will recall all phones in the system. Default is 030 seconds.

A station with a message waiting can be reminded at a timed interval with a tone. The tone will periodically repeat until all messages have been answered. The interval can be programmed between

00 and 99 minutes. By default the timer is

diabled.

When dialing a speed number, a timed pause in digit sending can be inserted into the number. The length of the pause is controlled by the pause timer and can be from 1 to 9 seconds. Default is 2 seconds.

5-I 1

.,’

Page 49

STARPLUS 616EX

500.20 EXECUTIVE/SECRETARY ASSIGNMENTS (Data Field 27)

Upon entering program field, CO line 1 will be lit for entering the first pair.

Press STA button to assign executive. (LED will light

steady)

Press second STA button to assign secretary.

(LED will flash) Press HOLD button. CO line 2 will light for programming the second pair,

then CO line 3 for the third pair and CO line 4

for the forth pair. Press HOLD after each pair entered.

To cancel an assignment, press CO line button of that assignment and then press any STA button twice. Press HOLD button.

ISSUE 2 JULY 1, 1987

There are 4 sets of Executive/Secretary pairs available for assignment. When the Executive is busy or in DND, intercom calls and transfers will be automatically routed to the secretary(ies).

One executive can go to 4 secretaries, 1 secretary can answer for 4 executives, or 1 executive can be assigned 1 secretary.

500.21 LOUD BELL CONTROL (Data Field 28)

Enter data field and press station button of station

to be assigned ringing. (LED will light) Press HOLD button.

500.22 PBX DIALING CODES (Data Field 30)

Upon entering data field, CO line 1 will light for

programming the first code number.

Enter the 2 digit number on the dial pad. If the number is only 1 digit, enter the pound (#) as the second digit.

Press HOLD button. Next CO lines will light for programming the other

3 codes.

500.23 ATTENDANT POSITION (Data Field 31)

Enter data field and press STA station button of

the station that is to be the attendant. Press HOLD button.

One loud bell control is available and can be assigned to any station. Loud Bell contacts will follow the assigned CO line and intercom ringing of that station. None are assigned by default.

Four 2 digit PBX access codes can be entered into system memory. When dialed, they signal the

system that an access code is being dialed and that toll restriction is to be applied at the next dialed

digit. Otherwise toll restriction does not apply.

This allows dialing of PBX extensions 100, 1 10,

111, etc.

A one digit code may be used.

One station must be assigned as the attendant for

line recalls and entering the system into night service by pressing the DND button. Attendant position does not have DND. System speed numbers are entered at the attendant station.

5-12

Page 50

STARPLUS 616EX

ISSUE 2 JULY 1,1987

500.24 CALL FORWARD PRESET (Data Fields 32 and 33)

Station Assignment (Data Field 33)

Press STA button of station to be automatically

forwarded (LED lights steady).

Press STA button of station to receive the forwarded

call (LED flashes).

Make all entries desired.

Press HOLD button.

To remove a station from preset forward, press that STA button twice.

Ringing CO lines can be forwarded to another predetermined station if the original station is busy or does not answer. These lines will ring for a programmed period of time before forwarding. During this time the busy station will hear muted

ringing.

Ring Timer for Preset Forward (Data Field 32)

Enter data field and dial 2 digit number between

10 and 99 (seconds).

Press HOLD button.

Determines the amount of time a call will ring into a station before automatically forwarding to the predetermined station. Default sets the timer at 15 seconds.

500.25 CONFERENCE TIMER (Data Field 34)

Enter data field and dial 2 digit number between 00 and 99.

Press HOLD button.

500.26 SMDR (Data Field 35) Upon

entering the data field, all CO lines will be lit

and STA 10 button will be lit. To disable a particular line from recording calls,

press that CO line button so the light extinguishes. Press HOLD button.

Reflects amount of time a conference circuit will remain active if initiator of the conference is no longer actively in the conference. A warning tone will be presented to remaining users 15 seconds prior

to shutdown. The initiator cannot make other calls while the conference continues. Default is 15

minutes.

Station Message Detail Recording is an optional feature that allows customers to keep track of either all calls or only long distance calls both incoming and outgoing by CO line, number dialed, time of day, date, station that placed the call, duration of call and account code if used.

Requires the Enhanced KSU and Program Module II.

5-13

Page 51

STARPLUS 616EX

500.27 SMDRlBAUD RATE (Data Field 36)

Station buttons 10 and 1 1 govern these features:

10 - all calls (lit) or long distance only (unlit) 1 1 - 300 baud (lit) or 1200 baud (unlit)

Toggle buttons on or off according to programming desired.

Press HOLD button.

500.28 DATA BASE PRINTOUT (Data Field 37)

Press I‘

following buttons depending on what information is

needed in the printout.

37” on the dial pad. Then press one of the

STA 10 - station data STA 1 1 - CO line data STA 12 - system data STA 13 - timers STA 14 - toll tables STA 15 - system speed numbers STA 16 - complete data base STA 17 - abort the program

ISSUE 2 JULY I,1987

SMDR can be programmed to record ail calls both incoming and outgoing or it can be programmed to record only outgoing long distance.

The baud rate can be set at 300 or 1200 baud. The mini-printer operates at 1200 baud.

By default all calls are recorded and the baud rate is set at 300.

Requires the Enhansed KSU, Program Module II and a printer to obtain a printout of the data base.

5-14

Page 52

STARPLUS 616EX

ISSUE 2 JULY I,1987

TABLE 5-5

SAMPLE DATA BASE PRINTOUT

STATION CONFIG

CKT NUM COS DND SPD ALM PFL

Y Y N N

CF DSLT CO ACCESS B/NA

Y Y

PGGRP

123456

PKGRP PGACC HDST

1 Y

Cl<T =Station port number

SYS CONFIG

QUE HOLD ALM:DT SIGL ENBL

Y SY

REPT N

PRV BGM Al-TD LBC:l

Y N 01

SMDR BAUD

ALL

300

EX/SCl EXISC2 EXSC3 EX’SC4

NUM =Intercom number cos

DND

SPD

.ALM

PFL

DSLT

CO ACCESS=CO lines accessed

BiNA PGGRP PKGRP PGACC HDST

=Class of service =Do not disturb =System speed dial access =Alarm tone = Per-ferred line answer =Call forward = Direct select

=Preset call forward = Page group =Pickup group = Page access

Headset operation

QUE =Line queue

HOLD =System or exclusive

ALM = Alarm parameters

=Closed or open

SIGL =Once or repeated

ENBL = Enabled PRV =Automatic privacy

All-D =Assigned attendant

LBC: 1 =Loud bell control

SMDR =All call or long distance

BAUD =300 or 1200 EXISC = Exec./secretary pair

CO CONFIG CO GRP TYPE

1 1 co

RDT DIAL-PLS

60/40;10 -- -- -- -- Y

SIGL TRO PVL FLSH

DTMF N N 20

PBX

CODES SMDR

DAY RING:

10 __ __ __ __ __ _- --

NIGHT RING:

10 __ __ -_ -- -- -- --

__ __ -- -- -- -- -- -CO =CO line number

GRP =Group line assigned to

TYPE=CO or PBX

SIGL =DTMF or DP

TRO =Toll restrict override

PVL =Private line FLSH = Flash time RTD =Ring detect timer

TIMERS

ERCL SRCL TRCL MSG-TNE PAUSE

060

030

000

RING-FWD CNFTO

ERCL SRCL TRCL

= Exclusive recall time =System recall time =Transfer recall time

MSG-TNE =Message wait

Reminder tone

RING-FWD=Preset forward time CNFTO

=Conference time-out

5-15

Page 53

iTl

Page 54

STARPLUS 616EX

500.29 TOLL RESTRICTION TABLES (Data Field 41 -44)

ISSUE 2 JULY 1, 1987

Use the following Data Fields to program toll tables:

Toll Allow Table A Toll Allow Table B - Field 42

Toll Allow Table B - Field 43

Toll Deny Table B

- Upon entering the data field, DSS button #l will be lit.

- Dial the allow/deny number including ‘don’t cares’. (8 digits maximum)

- Press HOLD for entering the data. DSS button #I 1 will then automatically light up.

- Enter the next allow/deny number.

-When all of the numbers needed have been programmed and entered, either enter another data field or leave the program mode.

- Field 41

- Field 44

The Allow/Deny tables are organized into two sets of tables to allow the 616EX system to support 2 different toll plans at one installed site. Allow/Deny

Table A is referenced whenever a station is assigned

Class of Service 2; and Allow/Deny Table B is reference whenever a station is assigned Class of Service 3. Each table may contain up to 16 numbers of up to 8 digits each. Any number of digits up to 8 maximum may be entered. Less than 8 digits may be entered. For example, the programmer needs only to dial “0” and press HOLD to program operator restriction.

The following rules should be remembered setting up the Allow/Deny tables: (Figure 5.1)

If nothing is assigned in either the allow or deny table, no restriction is applied.

If entries are made in the allow table and only

there, then only the numbers in the table are allowed. (Allow Only Restriction)

If entries are made in the deny table and only there, then only the numbers in the table are denied. (Deny Only)

If there are entries in both tables, the allow table is searched first, and if the dialed number is found, it is allowed. If it is not found in the allow, the deny table is searched. If the number is

-found in the deny, it is denied; if it is not found there, it is allowed.

Exchange Codes can be blocked by specific

5. entries in the Deny lists or allowed by specific entries in the Allow lists.

When the pound (X) is used, it enters a don’t care charater. This will allow or deny any digit

O-9 in that location. The Allow & Deny tables are reserved for COS 2

and 3 respectively. See Data Field 01

when

When a CO Line is marked PBX, COS restrictions apply to the station only if one of 4 PBX codes are dialed first.

A CO line marked Toll Restriction Override is not subject to restriction of COS 2, 3 or 4.

Page 55

STARPLUS 616EX

ISSUE 2 JULY 1,1987

500.30 STATION SPEED DIAL Each telephone has 10 unique speed dial numbers.

These numbers are entered and stored by the user and can be recalled by the user at any time. The * (asterisk) is used to program pulse to tone switchover; the # (pound) is used to program a pause; and the flash button to program a flash command.

There can be up to 16 digits in each speed dial

including pause, pulse to tone switchover and flash commands. A CO line can be programmed for use with an individual speed number.

Speed dial numbers are subject to the class of service and line access restriction assigned to the station.

To program a station speed number:

- Lift handset or press ON/OFF button.

- Press SPD button.

- Press asterisk

(*)

key.

- Dial bin number (00-09) where number is to be stored.

- Select CO line or one will be chosen

automatically.

- Dial number.

- Press HOLD button.

- Hang up.

500.32 FLASH WITH SPEED DIAL During the dialing of a station or system speed

number, a flash will occur on a CO line when

commanded. A pause will automatically be inserted before the remaining speed dial digits are dialed. When programming a speed number, pressing the flash button enters a flash command. This is counted as a digit. The flash length and pause following are determined by programming.

TABLE

5-4

NUMBERING PLAN

1 O-25 Intercom Stations

Call Pickup

70 Internal All Call

Zone 1

Zone 2

External Zone

All Call

74 75 Meet Me Page

Music

Alarm Reset

Attendant

Programming Station Speed Numbers

(Preceeded by SPD button)

# Last Number Redial

(Preceeded by SPD button)

500.31 DIAL PULSE TO TONE SWITCHOVER The system, upon command either manually or

from speed dial will automatically change the signalling on a CO line from dial pulse to DTMF, allowing the use of common carriers behind a dial pulse CO line.

To manually initiate a switchover, the user, while connected to a CO line, dials an l (asterisk). The switchover occurs and the following digits are sent DTMF.

When using speed dial numbers, the * (asterisk) stored and sent with a number will automatically insert a pause and switchover to DTMF sending for the remaining digits.

500.33 NIGHT SERVICE The 616EX system is placed into night service by

the attendant station placing the key telephone in DND. To remove night service, the attendant removes itself from DND. When the system is in Night Service, stations marked to ring at night (Section 500.14) will function according to the

access and ring assignments listed in Table 5-3.

5-l 8

Page 56

YES

ARE

IN THE DENY

THERE ENTRIES

YES YES

THE DIALED

DENY TABLE

DIGITS MATCH THE

NO RESTRICTION

TABLE

CALL IS ALLOWED

CALL IS DENIED

RESTRJCT~~N is

APPLIED

NO RESTRICTION

CALL IS ALLOWED

NO RESTRICTION

CALL IS ALLOWED

FIGURE 5.1

FLOW CHART

TOLL RESTRICTION

DIGITS ARE

DIALED ON

A CO LINE

THE COS 4 RULES

THE CALL VIOLATES

CALL IS RESTRICTED

APPLIED

NO RESTRICTION

CALL 6 ALLOWED

Page 57

STARPLUS 616EX

ISSUE 2 JULY I,1987

CO LINE PROGRAMMING

Private Line

Day Ring

Night Ring 14

Flash Timer Ring Detect Dial Pulse

12 DSS 13

15 16 17

None All Ring

Attendant

All Ring

Attendant 2 sec. 300 msec.

60/40 10 PPS

5-20

Page 58

STARPLUS 616EX

ISSUE 2 JULY I,1987

‘\

SYSTEM PROGRAMMING

31 32 33

Executive/Secretary 4 Pairs

Sta #, Sta ff

Loud Bell Control

PBX Codes 4 Nos., 1 or

Attendant Position 1 o-25 Ring Timer - Preset Fwd 1 O-99 sec.

Station - Preset Fwd Unlimited

Conference Timer 00-99 min

Sta #

2 Digit

Sta#, Sta#

None

Sta 10

15 sec.

None

15 min

5-21

Page 59

STARPLUS 616EX

ISSUE 2 JULY 1,1987

STATION PROGRAMMING

STATION

PROGRAMCODE

10 11 12 13

14 15 16 17

Class of Service

Do Not

‘

Disturb

02 co 1

System Speed

Preferred Line Ans.

Call Fwd Auto Select Headset Page Access

CO Line Access

‘Page Grp

Pickup Grp

02 co 2

02CO4

02 co 5 02CO6

03COl

03CO2

06 07

DEFAULT

cos 1

Yes

Yes Yes No

Yes

All Sta.,

All Lines Group 1 Group 1

FROM TO

(04) DSS ASSIGNMENTS

FROM TO FROM TO

FROM TO

(Station no. to Station no.)

FROM TO FROM TO

FROM TO

5-22

FROM TO

Page 60

STARPLUS 616EX

ISSUE 2 JULY I, 1987

Programmed at Attendant Station.

1 2 3 4 5

B22; i !

1,231 j ;

N24/ 1 1

L25j : /

0, 26 i i

;I 27 T28 I

I 29

030 / ;31

/ i

32 33 !

34 35

37 38 39

40 41

45 46

I-

I ’

SYSTEM SPEED DIAL

6 7 8 9 IO 11 12 13 14

; _+--__I

_ -_/_j_

I I

/ j I /

i,j ;I;;]

j --7

_ ___.~I

! I / / I

/ I

I I

-1

-.i_

I- I

I :

15 16

I I I

/ i

DIGITS

5-23

Page 61

STARPLUS 616EX ISSUE 2 JULY

1,1987

Code 41 -Allow Table A

Bin

Bin 13 Bin 14 Bin 15

1 Bin 16

’ I

/ I

I I

I I I I I I I I

I I

I I I

I I

I I I

I I

Code 43-Allow Table B

Digits

Code 42 -Deny Table A

Digits

Code 44-Deny Table B

5-24

Page 62

STARPLUS Si SEX

ISSUE 2 JULY 1,1987

SO0 FUNCTIONAL TEST PROCEDURES

This section describes the procedures that should be followed during system start-up. The installer will also find these tests to be helpful in the event of system malfunction and trouble shooting. System trouble shooting will be confined to replacement of key telephone sets and fuses.

600.1 Before starting the functional test procedures it is

recommended that the following checklist be completed. This is designed to save time and possibly

eliminate the need for more detailed trouble shooting.

PRELIMINARY CHECKLIST

Check: A) Station cables for proper connections and

polarity. B) Central office line connections. C) Earth ground connections: D) AC power cable. E) Music source connections (if provided.)

F) Alarm connections (if provided.)

600.2 KEY STATION TESTING

OFERATIONAL TEST

RESULT

1. Connect the modular cord to the instrument.

2. Depress the ON/OFF

button on the instrument.

3. Background music.

3.1 With the instrument in an idle state, depress 8 on the dial pad.

3.2 Adjust the voice volume knob (closest to the user) of the instrument.

3.3 Press 8 again.

4. Do Not Disturb

4.1 Depress the DND button. 4.1 .l DND lamp is lit steadily. NOTE: Telephone must 4.1.2 No reaction.

be on-hook.

4.2 Press the DND button again. 4.2.1 DND lamp goes out.

1 I

, I

i 1.2 ; 2.1 ON/OFF lamp lights.

/ 2.2 Associated station

I 2.3 No reaction. ! key board connector

: 3.1 .l Background music is heard. I 3.1 .2 No reaction.

I 1 3.2.1 Volume is increased or 3.2.1 Normal I

/ 3.2.2 No reaction. I

3.2.3 Low volume- BGM.

3.3

Tone is heard for a short

1.1

time from the speaker of the instrument. All LED’s are momentarily illuminated. No tone, no reaction.

DSS key iights.

decreased, as desired.

MUSIC is turned off.

PROCEDURE

Normal

1 .l

Check station wiring.

1.2

2.1

2.2

2.3

3.1 .l Normal

3.1.2 Check that instrument is

3.2.2 Check the volume connector

3.2.3 Adjust BGM adj. located

3.3

4.1 .l Normal

4.1.2 Check the connections of

4.1 .3 Verify station is allowed

4.2.1 Normal

Normal Normal

Check the connections of

“K” in the instrument.

in on-hook state. Check the Music Sourc:e connection at the KSU.

(VL2) (closest to line keys) in the instrument.

on left side of KSU. Normal

key telephone.

DND in data base.

Page 63

STARPLUS 616EX

ISSUE 2 JULY I, 1987

600.2

KEY STATION TESTING

OPERATIONAL TEST

Tone ringing volume. NOTE: Instrument must be

in tone signaling mode.

5.1 From another instrument place an intercom call to set under test.

5.2 Adjust the tone volume.

6. Transmitting of Data Signals.

6.1 When incorrect or no data signals are transmitted between KSU and instrument.

(Cont.)

RESULT

5.1 .1 Warble tone is heard. Adjust volume.

5.1.2 Warble tone is not heard.

5.2.1 Increase or decrease volume as desired.

5.2.2 No reaction.

6.1 .l Only ON/OFF LED will light

when pressed. The remaining LED’s will not light or flash

randomly.

PROCEDURE

5.1.1 Normal

5.1.2 Check the connections of key telephone.

52.1 Normal

, 5.2.2 Change the instrument.

I 6.1 .l Check cabling to key

telephone and J-l wiring.

6.1.2 Replace key telephone.

6-2

Page 64

STARPLUS 616EX

600.3 INTERCOM FUNCTIONS TEST

OPERATIONAL TEST

Intercom Call

Depress the DSS button

the desired instrument.

a. If the called instrument is

a speakerphone and is

placed in the handsfree talk back (voice) mode.

for

RESULT

1 .l .l

ON/OFF lamp lights.

1.1.2

DSS lamp of called party is lit.

1.1.3

Intercom lamp (HOLD button) of called party is flashing 30 IPM.

1.1.4

Busy tone or DND tone

is heard.

1 .1.5

3 tones are heard

(handsfree).

1.1.6

Handsfree communication is possible at the called instrument, if it is a speakerphone.

1.1.7

HOLD button flashes at called party.

1 .l .a

Intercom call is not connected.

1 .1.9

Intercom ringing is heard instead of 3 tones.

1.1.1 OHandsfree conversation at the called instrument is not possible.

ISSUE 2 JULY I,1987

/ 1 .l.l Normal

1.1.2 Normal

1.1.3 Normal

.I .4 If called party is off-hook,

1.1.5 Normal

1 .1.6 Normal

1 .1.7

1 .1.8 Consult trouble shooting

.1.9 Confirm whether called station

I 1.1.1 OCheck connections of

PROCEDURE

in DND mode or not installed; normal.

Normal

guide, section 7.

is in P or H mode.

key telephone.

If the called station answers

by lifting the handset.

Call Pick-Up

Lift Handset and depress

DSS button for called

station.

To answer at another station, lift the handset or depress the ON/OFF

button. Depress 6 on the dial pad.

1.2. 1 The flashing HOLD lamp of the called instrument lights steadily.

1.2.2

Ring back tone is stopped.

1.3.a Intercom ringing or CO ringing heard at the called station. Intercom dial tone is heard.

1.3.b

1.3.c Called station returns to idle state. HOLD lamp is extinguished. Intercom conversation between calling instrument and answering station is possible. If answering is not possible.

1.1.1 1 Check that called instrument has speakerphone.

1.2.1 Normal

1.2.2 Normal

1.3.a Normal

1.3.b Normal

1.3.~ Normal

Normal

Change the instrument.

6-3

Page 65

STARPLUS 616EX

600.3 INTERCOM FUNCTIONS TEST (Cont.)

___

OPERATIONAL TEST RESULT

1.4 Intercom-Conference a. During an intercom

conversation, depress the CONF button.

b. Depress the DSS button

for another party. (3rd instrument)

1.4.a Party goes on HOLD.

1.4.b No change. Busy tone is heard.

ISSUE 2 JULY 1,1987

PROCEDURE

1.4.a Normal

1.4.b Normal The 3rd instrument is busy

or not installed; Normal.

c. When third party answers, / 1.4.~ Ringing tone is heard.

depress CONF button. All three parties are

connected together for conference.

1.5 Call Waiting (Camp-On) a. Lift the handset and

depress the DSS button for the desired station that is busy on the

CO line or intercom.

b. Depress the CAMP-ON

button twice.

1 .6 Transferring intercom calls to

Exec-Set instrument.

The incoming intercom call

is routed to the secretary

when the executive station

is busy.

1.7 Paging a. Lift handset.

Dial 74 on the dial pad. Make paging announcement.

b. Hang up.

1.5.a Busy tone is heard.

1.5.b Ring back tone is heard at the calling station and 2 bursts of tone are heard over the speaker at the called station. HOLD lamp is flashing at the called station. Busy tone is heard

continuously.

1.6.1 The incoming intercom call is automatically transferred to the secretary station.

1.6.2 The incoming intercom call is not transferred.

1.7.a ALL CALL warning tone is heard over key telephone speaker. HOLD lamp lights up steady.

All idle instruments not in DND or busy are paged.

Paging does not occur.

1.7.b Paging is terminated and all stations not off-hook return to idle status.

1.4.~ Normal

, 1.5.a ‘The called instrument is busy;

Normal.

1.5.b Normal

Normal

Check connection of the called instrument.

1.6.1 Normal

1.6.2 Confirm the programming of ExeciSec assignment.

1.7.a Normal

Normal Normal

Change the instrument and check programming for page zones.

1.7.b Normal

6-4

Page 66

STARPLUS 616EX

600.4 CO LINE FUNCTIONS TEST

ISSUE 2 JULY 1,1987

OPERATIONAL

1. Outgoing Calls

1.1 Lift the handset or depress the ON/OFF button and depress a CO line button.

2. Incoming Calls

2.1 Incoming CO ringing.

2.2 Depress the flashing CO line button.

3. Transferring a CO line call.

3.1 During a CO line conversation, depress the DSS button for station to which CO line is to be transferred and go on-hook. [Unscreened transfer)

3.2 At the 2nd instrument, depress the flashing CO line button after answering intercom call from 1 st instrument.

(Screened transfer)

TEST

RESULT

1 .l .1 The CO line lamp is lit 1 .l .l Normal

steady. 1 .l .2 Dial tone is heard. / 1.1.2 Normal 1 .1 .3 CO lamp is not lit. 1 .1.4 Dial tone is not heard. ) 1 .1.4 Check the connections

2.1.1 CO ringing is heard.

2.1 .2 CO ringing is not heard but CO line is flashing.

2.1 .3 The CO line lamp is flashing at 30 IPM

2.2 CO line lamp is lit steady. Converse with calling party.

3.1.1 The CO line is placed on HOLD automatically.

3.1 .2 The CO line lamp is flashing

I-HOLD at transferring station; solid at calling station.

3.1.3 At the 2nd instrument, the

CO line lamp is flashing at 240 IPM (indicating the transferred CO line is on exclusive HOLD.)

3.1.4 MUSIC-ON-HOLD is

transmitted to the external CO line subscriber.

3.1.5 No MUSIC-ON-HOLD is

transmitted to the external

CO lines.

3.1.6 Low music volume.

3.2.1 The CO line lamp is steady at all stations in the system.

3.2.2 The CO line call is not transferred to the desired station.

I 1 .l .3 Check line access Programming

I 1

I i 2.1.1 Normal

/ 2.1.2 Check programming for ring

1 2.1.3 Normal

2.2 Normal

3.1 .1 Normal

3.1.2 Normal

3.1.3 Normal

3.1.4 Normal

3.15 Check connections of

3.1.6 Adjust MOH adj. located

3.2.1 Normal

3.2.2 Check that called station is

PROCEDURE

of CO line at RJl 1 C connectors on KSU.

assignment. (Day.‘Night) Check CO line connection at RJl 1 C connectors on KSU.

music source.

on left side of KSU.

not in DND. Consult trouble shooting guide (Sec. 7).

6-5

Page 67

STARPLUS 616EX

600.4 CO LINE FUNCTIONS TEST (Cont.)

ISSUE 2 JULY 1,1987

OPERATIONAL

Add-On-Conference

4.1 During a CO line conversation, depress the CONF button then depress the DSS button for station

desired.

Press CONF again.

4.2 Hang up the handset at the 1 St station to terminate

conference call.

5. Multi-line Conference

5.1 a. Make an outgoing CO line call to subscriber (B).

b. Press CONF button

(CO line party (B) will automatially be put on I-HOLD at your station, exclusive busy at other

station.)

c. Press another CO line

button to make another

outgoing CO line call to Party (C).

d. Press CONF button again.

6. Flash

6.1 During the CO line conversation, depress the FLASH button.

TEST RESULT

4.1 .l The CO line is placed on HOLD.

4.1.2 The three parties are connected for conferencing.

4.1.3 At the 1 st station:

The CO line lamp is lit steady.

4.1.4 2nd station:

The CO line lamp is lit steady.

5.1 .d All three parties are connected.

The two CO line lamps are

lit steady.

6.1 .l CO dial tone is heard

again.

PROCEDURES

4.1 .l Normal

4.1.2 Normal

4.1.3 Normal

4.1.4 Norma!

5.1 .d Normal

6.1 .l Normal

6-6

Page 68

STARPLUS 616EX

700 MAINTENANCE AND TROUBLESHOOTING

ISSUE 2 JULY 1,1987

700.1 GENERAL INFORMATION

700.2 INTRODUCTION

This section provides common maintenance, trouble

shooting and repair instructions for the STARPLUS

Key Telephone System. It is advisable to use the

latest issue manual and supporting documentation

whenever possible.

The 616 architecture is designed such that all

state

circuitry is enclosed in the KSU. There are no modular or replaceable type printed circuit cards located inside the KSU. Therefore, the KSU unit is “sealed” and the cover should not be removed. Fault isolation to the replaceable units (KSU, Key

Telephones, or external devices) requires no special knowledge of solid state electronics or microprocessor programming techniques. The 6 16

system requires no involved or complicated mechanical procedures for installation or removal of peripherals. In troubleshooting, all cables, plugs and attaching hardware should be removed and installed carefully.

solid

700.3 PREVENTIVE MAINTENANCE

A systematic preventive maintenance program is essential to reduce the possibility of system failures. The routines for general type servicing, which includes cleaning and inspecting, should be done on an annual schedule. More frequent intervals are required where extreme environmental conditions exist such as high temperature, humidity, dust, etc.

These routines should include, but are not limited to,

the following:

- Hardware and cabling. Check for general mechanical integrity, loose or broken wires, plugs, or connectors. Tighten or repair as necessary.

- KSU. Inspect air vents located in front and on top of the KSU cabinet for unrestricted air passage.

- MDF/cabling. Inspect the MDF for loose wires, obstructions, dust and dirt.

700.4 The following test equipment and tools are

necessary in performing maintenance and repair on

the 6 16 system.

-Voltmeter.

- DTMF/dial pulse hand held test telephone.

- Standard telephone repairman’s hand tools.

TEST EQUIPMENT AND TOOLS

700.5 The trouble shooting and repair instructions are

based on the assumption that spare Key Telephones and KSU are available to the repairman either on-site or at a central warehouse/storeroom location. In addition, spare fuses, jacks, wire and terminal blocks should be available.

700.6

The installation, trouble shooting and repair are

described in detail within this manual. However, many field type questions such as application requirements and trouble shooting assistance, arise

which require support. Such services are available

through Field Service.

700.7

700.8 Reported problems comes from a variety of people

under differing conditions, therefore all trouble reports should be thoroughly examined so that the exact problem is understood. Do not always suspect

the 616 equipment. Be sure to check external

interface equipment, such as the MDF, inter-

connection points, cabling, central office, or

programming. To help isolate a fault from the

reported description, the following information should be

D) E)

SPARE PARTS

FIELD SERVIDE ENGINEERING

TROUBLE SHOOTING PROCEDURES

FAULT CLASSIFICATION

investigated’to further define the fault source.

Were any changes made recently to the customer data base assignments that could cause the problem?

Were any changes made recently to cabling that could cause the problem?

Is the trouble condition associated with one circuit, a particular section or sections of circuits (i.e. CO lines, stations) or common to all circuits?

Is the trouble intermittent or continuous? Could the trouble be caused by “cross

symptoms” such that two failures mask the symptom associated with a particular fault?

7-1

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STARPLUS 616EX

ISSUE 2 JULY I,1987

700.9 SYSTEM FAILURES

Various problems will affect the entire system. These are normally related to power failures, central processor failures, or memory failures. Where central processor or memory failures occur, the KSU must be replaced. When loss of power occurs, steps can be taken to localize the problem.

700.10

POWER FAILURES

The loss of commercial power will shut the system down, unless external battery back-up is provided. This loss of power could come from tripped circuit breakers, AC cords unplugged, or a fuse blown. When a power failure occurs, test for voltage working toward the source. The power monitor LED will remain lit when power is present. Since the processor or power failure will cause switch over to the power failure telephone, the LED should be used to determine whether it is a power failure or

processor failure. It can be seen through the bottom air vents located on the front cover.

700.11

KEY TELEPHONE FAILURES

The following statements should be considered when isolating and categorizing key telephone failures:

Is the reported fault:

- Present on one telephone only? Check the wiring, programming, telephone and KSU.

Move the telephone to a working position to

eliminate telephone failure.

- Common to station numbers in pairs

(l-2, 3-4, 5-6, etc.)

Check the wiring polarity and KSU.

- Common to all station numbers? Check the programming and KSU.

-Associated with a key telephone that was recently moved? Check the wiring, programming,

telephone and KSU.

- Associated with programming changes recently made? (Ringing, CO line access, etc.) Check for proper and accurate programming.

- Occurring intermittently? Set up a test to duplicate the problem.

- Accompanying a software feature?

Test the feature operation,

programming and KSU.

700.12

COlPBX LINE FAILURES

Problems with CO/PBX lines can be isolated and

categorized by the following statements:

Is the reported fault:

- Present on one CO line only? Check the affected CO Line, wiring,

plug connections and KSU.

-Common to two or more CO lines?

Check the CO lines, wiring and KSU.

- Associated with a Key Telephone?

Check the programming, telephone and KSU.

- Associated with signaling (DTMF, dial pulse)?

Check the programming, CO line and KSU.

- Associated with CO incoming ringing?

Check the programming and KSU.

- Occurring intermittently?

Set up test to duplicate problem. Once the problem can be duplicated, check affected programming, telephone, CO line or KSU.

700.13 FEATURE OPERATION FAILURES

All operational features are controlled by software and specific data base assignments. Most features

are provided exclusively by the software. However,

others require supporting equipment. For this reason, data base assignments should be checked before corrective maintentance is performed. Also check for proper usage by the customer, as feature failures are often the fault of the user. Features that utilize supporting equipment could have faulty equipment. This should be checked.

The following is a list of features that use additional equipment:

7’-2

Page 70

LINE

6C0

INTERFACES

FIGURE 7.1

I~---------~ LOUD BELL CTL

RELAY DRIVER

CMOS SWITCH

INTERCOM 1

CHANNELS ,

i 1

1. CPU

2. RAM’S

CPU MODULE

SELtCT

3. ROM’S

4. DECODE

5. CLOCK

6. RECOVERY

------------,6

1 RING DETECT 1

1 VOICE SIGNAL

IN/OUT

PARALLEL

3 CHANNEL

DATA COMMUNICATION

SELECT

PI0

PATH MULTIPLEXER

-l---r

16 KEY STATION INTERFACES

STAR PLUS SYSTEM BLOCK DIAGRAM

Page 71

STARPLUS 616EX

1,1987

and

ISSUE 2 JULY

Alarm

- alarm system

Background Music & MOH - music source,

connections

System Battery Back-Up

-battery package & charger

Loud Bell Control

-external power source & ringing device

Power Failure Transfer External Paging

-telephone(s), wiring

-amplifier, speakers, connections.

700.14 SUMMARY OF FAULT CONDITION

PROCEDURE

1 .

Inspect Installation

1. CO line connected to proper RJl 1 C connector. (Figure 2.1)

2. MDF cabling punched down correctly on 66Ml-50 block. (Table 4-2)

3. External connections connected properly. (Figure 2.1)

4. Music source wiring securely connected. (Figure 2.3)

2. Plug in AC cord.

1. Power LED ON. (Figure 2.3)

2. AC power input voltage 106 to 128 VAC. (Table 3-3)

3. MDF voltage for station.

3. Feature Verification

1. System programming according to desired feature operation. (Section 5.00)

2. Features function as described (Section 300.1)

The remaining features are totally software; therefore, the loss of commands from the KSU communication with the telephone could be the problem. Check wiring distance (loop length) and the use of 3 pr. twisted wire.

TABLE 7-I

POWER TEST

RESULT

VT(-)toDT(+)=28VDC+15%

VR(-)toDR(+)=28VDC+15%

Page 72

STARPLUS 6‘16EX

SP6

1600-00 SP6 1600-O 1 SP6 16 1 O-00 SP6161 O-44

SP6 16 1 O-54

SP6161 O-60

SP61612-00 SP61612-44 SP61612-54 SF61 612-60 SP61614-00 SP61614-44 SP61614-54 SP61614-60 SP61616-44

SP61620-01 SP61620-02 SP61’640-00 SP6 1640-44

SP61650-00

SP6 1652-00

SP61654-00

. SP6 1660-00

SP6 1660-44

SP61660-54

SP61660-60

SP61662-00

SP6 1630-44

SP61666-54

SP6 1666-60

SP61664-00

SP61664-01

VC61101

ISSUE 2 JULY

PART NUMBERS FOR THE STARPLUS 6i6EX

616EX BASIC KSU 616EX ENHANCED KSU BASIC KEY TELEPHONE - BLACK BASIC KEY TELEPHONE - ASH BASIC KEY TELEPHONE - GRAY BASIC KEY TELEPHONE-BURGUNDY ENHANCED KEY TELEPHONE - BLACK ENHANCED KEY TELEPHONE- ASH ENHANCED KEY TELEPHONE-GRAY ENHANCED KEY TELEPHONE - BURGUNDY EXECUTIVE KEY TELEPHONE - BLACK

EXECUTIVE KEY TELEPHONE - ASH EXECUTIVE KEY TELEPHONE - GRAY EXECUTIVE KEY TELEPHONE - BURGUNDY PHONE BOX- ASH PROGRAM MODULE I PROGRAM MODULE II

WALL MOUNT KIT - BLACK WALL MOUNT KIT- ASH

STARPLUS 616EX INSTALLATION MANUAL STARPLUS BASIC STATION USER GUIDE STARPLUS ENHANCED/EXECUTIVE STATION USER GUIDE

REPLACEMENT HANDSET - BLACK REPLACEMENT HANDSET - ASH REPLACEMENT HANDSET - GRAY REPLACEMENT HANDSET- BURGUNDY BUl-i-ON CAPS (1 RED, 9 CLEAR) MINI PRINTER - ASH

12 FOOT HANDSET CORD - GRAY 12 FOOT HANDSET CORD - BURGUNDY

BtiNK DESIGNATION TABS FOR BASIC TELEPHONE

BLANK DESIGNATION TABS FOR ENtiANCED TELEPHONE BAll-ERY BACKUP UNIT

1,1987

Vodavi 616ex User Guide

TABLE OF CONTENTS

100 INTRODUCTION

200 GENERAL DESCRIPTION

300 FEATURE DESCRIPTION

400 INSTALLATION

500 CUSTOMER DATA BASE PROGRAMMING

700 MAINTENANCE AND TROUBLESHOOTING