Vodavi 308ex User Guide

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STARPLUS 308EX KEYTELEPHONE SYSTEM ’ -

2.. .;-

I-ABLE OF eomm

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SECTION 100

100.1

100.2

100.3

SEC~ION200

200.1

200.2

200.3

200.4

SECTION 300

300.1

300.2

SECTION400

400.1

400.2

400.3

400.4

400.5

400.6

400.7

400.8

400.9

400.10

400.11

400.12

400.13

400.14

400.15

400.16

400.17

400.18

INTRODUCTION

PURPOSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-l

REGULATORY INFORMATION (FCC)(UL) . . . . . . . . . . . . . . . . . . . . . . . . . . . l-l

CANADIAN REGULATORY INFORMATION

(DOC) (CSA) . . . . . . . . . . . . . . . . :.: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . l-2

PAGE

GENERALDESCRIPTiON

TECHNOLOGY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..t............................... 2-1

CAPACITY .

SYSTEM COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

SYSTEM SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...2-2

FEATUREDESCRiPTION

ALPHAGETICAL LISTING OF FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

OPERATION (USER GUIDE)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...3-7

INSTALLATfON

SITE PLANNING.. ...................................................................

UNPACKING THE 308EX KSU

KSU GROUNDING .................................................................

KSU INSTALLATION ..............................................................

KSU CABLING.. LIGHTNING PROTECTION.. KEY TELEPHONE INSTALLATION

WALL MOUNT KIT INSTALLATION.. .................................... .4-2

PHONE BOX INSTALLATION.. ..............................................

EXTERNAL MUSIC SOURCE ALARM INSTALLATION BATTERY BACK-UP.. EXTERNAL PAGING LOUD BELL CO.NTROL EMERGENCY TRANSFER.. HEADSET INSTALIATION.. INSTALLATION AND POWER-UP CHECKLIST.. BBU INSTALLATION..

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REV - NOV. 1988

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STARPLUS 308EX

ISSUE 2 JULY 1,1987 _

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SECTiON 500

500.1

500.2

500.3

500.4

500.5

500.6

500.7

500.8

500.9

500.10

500.1 1

500.12

500.13

500.14

500.15

500.16

500.17

500.18 500 19

500.20

500.2 1

500.22

500.23

500.24

500.25

500.26

500.27

500.28

500.29

500.30

500.31

CUSTOMER DATA BASE PROGRAMMING

INTRODUCTION . . . . . . . . . . . . . . . 5- 1

CUSTOMER DATA WORKSHEET .........

DATA BASE FIELDS.

PROGRAM MODE ENTRY ...............

SYSTEM lNlTlALlZATlON STATION CLASS OF JERVICE.

STATION DATA .........................

DSS ASSIGNMENTS CO LINE ACCESS

PAGING GROUPS ......................

CO LINE GROUP.. .....................

CO

LINE PROGRAMMING

CO

LINE RINGING (DAY) ................

CO LINE RINGING (NIGHT). FLASH TIMER. CO LINE RING DETECT

DIAL PULSE ...........................

SYSTEM CONFIGURATION SYSTEM TIMERS. EXECUTIVE SECRETARY ASSIGNMENTS

LOUD BELL CONTROL.

PBX DIALING CODES ...................

AlTENDANT POSITION. .................

CALL FORWARD PRESET CONFERENCE TIMER.

TOLL RESTRICTION TABLES.

STATION SPEED DIAL ...................

DIAL PULSE TO TONE SWITCHOVER FLASH WITH SPEED DIAL

NIGHT SERVICE. .......................

WORKSHEETS. ........................

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5-12 5-13 ‘-

5-l 3 5-14 5-15 5-1 5 5-15

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5-l 5-1 5-1 5-2 5-4 5-4 5-5 5-5 5-6 5-6 5-7 5-7 5-9 5-9

5-9 5-9 5-10 5-1 5-12 5-12

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SECTION 600

RJNCTl0NAL TEST PROCEDURES

600.1 PRELIMINARY CHECKLIST . . . . . . . . .

600.2 KEY STATION TESTING . . . . . . . . . . . .

600.3 INTERCOM FUNCTIONS TEST . . . . . . . . .

600.4 CO LINE FUNCTIONS TEST. . . . . . . .

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STARPLUS 308EX

is&E 2 JULY 1,1987

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SECTION 700

700.1

700.2 INTRODUCTION, .....................

700.3

700.4

700.5

700.6

700.7

700.8

700.9

700.10

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700.11

700.12

700.13

FIGURE 1 .l

FIGURC 2 1 FIGURE 2.2

FIGURE 2 3 FIGURE 3.1 FIGURE 4-2 FIGURE 4.3 FIGURE 7.1

MAINTENANCE AND TROUBLE SHOOTING

GENERAL INFORMATION. ............

PREVENTIVE MAINTENANCE TEST EQUIPMENT AND TOOLS

SPARE PARTS . . . .

FIELD SERVICE ENGINEERING. TROUBLE SHOOTING PROCEDURES FAULT CLASSIFICATION . SYSTEM FAILURE. . POWER FAILURES KEY TELEPHONE FAILURES.

CO PBX LINE FAlLURES.

FEATURE OPERATION FAILURES

SUMiMARY OF FAULT CONDITIONS

STARPLUS KEY TELEPHONE,

STARPLUS 308 SYSTEM WITH ALL EXTERNAL CONNECTIONS

KEY SERVICE UNIT-LEFT SIDE KEY SERVICE UNIT-RIGHT SIDE TYPE 630 WALL MOUNT JACK. PROCESSOR OR POWER FAILURE TRANSFER EXTERNAL CONNECTIONS. STARPLUS SYSTEM BLOCK DIAGRAM

PAGE

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7-1 7-l 7-l 7-1 7-1 7-2 -. 7-2

7 _ 2 :; 7-2 -wi

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2-7 2-8

2.9

4.9 *Lz

4.10 4-1 1 7-3

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STAWBLUS 308EX

KEY TELEPHONE SYSTEM

DATE

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2

1 MAR 87 1 JUL 87

November 1988 j

First draft. ISSUE 2 - Add 55U installation, change MSG wait reminder tone

programming, add BGM to programming, change programming worksheets. correct minor errors and typos.

1

Added pages l-2,3-7 to 3-11

Changed pages 2-5,2-6,2-9,3-3,4-l, 4-5, 4-10,

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CHANGE

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RN - fdoY. 1988

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STARPLUS iO8EX

TABLE 3-l TABLE 4-l

TABLE 4-2 TABLE 5-l

TABLE 5-2 TABLE 5-3 TABLE 5-4

TABLE 7-1

FEATURE INDEX J-l CONNECTING BLOCK LAYOUT. GEL-TYPE BA-ITERY AMP. HOUR REQUIREMENTS

DATA FIELDS AND DEFAULT VALUES ..................

ACCESS AND RINGING - DAY ACCESS AND RINGING - NIGHT NUMBERING PLAN.

POWER TEST

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ISSUE 2 JULY 1,1?57

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STARPLUS 308EX

100 lNTRODUCTlON

100.1 PURPOSE

This manual provides the information necessary to program, install, operate and maintain the

STARPLUS 308EX Key Telephone System.

100.2 REGULATORY I~~~~~AT~~~ (FCC)

’ The Federal Communications Commission (FCC)

.’ has established rules which allow the direct

-1 connection of the STARPLUS 308EX Key Telephone System to the telephone network. Certain actions

\must be undertaken or understood before the

ionnection of customer provided equipment is

,, completed.

4. TELCO NOTIFICATION

Before connecting the 308EX Key Telephone

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System to the telephone network, the !ocal telephone company must be given advance

‘notice of intention to use customer provided

equipment (CPE) and provided with the following

information:

1.

The telephone numbers to be connected

to the system.

The FCC Registration Number located on the

2.

Key Service Unit (KSU). DLP82V-72088-KF-E

3.

The Ringer Equivalence Number also located

on the Key Service Unit (KSU). 0.46

4.

The USOC jack required for direct interconnection with the telephone network.

RJllC

5.

The 308EX is UL listed, File Number 420,.

,R. :INCIDENCE OF HARM

If the telephone company determines that the customer provided equipment (CPE) is faulty and possibly causing harm or intenuption to the

‘telephone network, it should be disconnected

until repatr can be made. If this is the telephone company may temporarily disconnect service.

noi

done,

KEY TELEPHDtiE SYSTEM

CHANGES IN SERVICE

C.

The serving telephone company may make

changes in it’s communications facilities or procedures. If these changes should affect the

use of the 308EX or compatibility with the network, the telephone company must give written notice to the user to allow uninterrupted service.

D.

MAINTENANCE LIMITATIONS Maintenance on the 308EX Key Telephone Syste!,

is to be performed only by the manufacturer or

its authorized agent. The user may not make any-

changes and/or repairs except as specifically

noted in this manual. If unauthorized alterattons

or repairs.are performed, any remaining warranty,

may be voided.

E.

NOTICE OF COMPLIANCE : I The STARPLUS Key Telephone complies with

rules regarding radiation and radro frequerlcy

emission by Class A computing-de!/ices

In accordance with FCC Standard 15 (Subpart J),

the following information must be supplied to the :

user: >:-

“WARNING

This equipment generates and uses R.F. energy. and if not installed and used tn accordance with the Instruction Manual, it may cause interference

to radio communications. It has been tested and found to comply With the limtts for a Class A computing device, pursuant to Subpart J of

Part 15 of the FCC Rules, which are desgned to provide reasonable protection against such interference, when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures may be required to correct the interference.”

F. HEARING AID COMPATBlLiTY

The STARPLUS Key Telephone is Hearing Aid Compatible, as defined in Section 63.316 of Part 68 FCC Rules.

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STARPLUS 308EX

KEY TELEPHONE SYSTEM

160.3 CAMADIAN REGULATORY INFORMA-nON

Depanment of Communications (DOC) Certification Number: 676 1856 A Load Number: 19

Ancillary Equipment Number: CA1 1A Canadian Standards Association (CSA) File Num-

ber: LR57228 A. MAINTENANCE LlMiTATlONS

Maintenance on the Starplus Key Telephone Sys-

tem is to be performed only by the manufacturer

or its authorized agent. The user may not make any changes and/or repairs except as specifically noted in this manual. If unauthorized alterations or repairs are performed, any remaining warranty may be voided.

8. NOTICE OF COMPLIANCE

The Starplus Key Telephone complies with rules

regarding radiation and radio frequency emission by Class A computing devices.

C. HEARING AID COMPATlBlL1TY

The Starpius Key Telephone is Hearing Aid com-

patible as defined in Section 68.316 of Par-t 68 FCC Rules.

NOTE:

The Canadian Department of Communications

label identifies certified equipment. This certifica-

tion means that the equipment meets certain

telecommunications network protectbe, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to

the facilities of the local telecommunications

company.

The equipment must also be installed using an acceptable me!hod of connection. In some

cases, the company’s inside wiring associated with single line individual service may be extended by means of a certified connector as-

sembly (telephone extension cord). The.

customer should be awarethat compliance with the above condition may not prevent degradetion of service in some situations.

Repairs to certified equipment should be made

by an authorized Canadian mainienance facility

designated by the supplier. Any repairs or al-

terations made by the userto this equipment, or

equipment malfunctions, may give the telecom-

munications company cause to request the

user to disconnect the equipment.

User should ensure for their own protection that

the electrical ground connections of the power

utility. telecommunications lines and internal

metallic water pipe system, if preseni. are con-

nected together. This precau?ion may be par-

ticularly important in rural areas.

CAUTION: Users should not attempt to make such connec-.

tions themselves, but should contact the ap-

propriate electric inspection authority, or electrician, as appropriate.

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l-2

STARPLUS KEY TELEPHONE

FIGURE 1.1

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STARPLUS 308EX KEY TELEPHONE SYSTEM

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3 -

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CONNECT TO KSU MATE N-LCCK

CONNECTOR

AC CORD

PHONE

BATTERY BACKUP

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BOX

JUMPER

AC-LED LIT (AC Pcwer IS ON) CH-LED LIT Baneres are Cha$%j;91

W-LED LIT (System Working on &xi

BA’KERY BACKUP UNIT

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STARPLUS 308EX

200 GWERAL DESCRlPTlON

ISSUE 2 JULY 1, 1987

X,’

200.1 TECHNOLOGY

The STARPLUS 308EX Key Telephone System is a microprocessor controlled, solid state electronic

switch which distributes communications in a

non-blocking format, All control, switching and

3

interface circuitry is condensed onto a single printed circuit board (PCB) located inside the key service unit (KSU). It is designed to be upgradable to the

616EX Key Telephone System.

Switching is accomplished through a solid state

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crosspoint matrix that provides voice path

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connections for three (3) central office lines,

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eight (8) key telephones and three (3) intercom channels.

The central microprocessor is a Z-80 and controls the crosspoints and central office line relays. It also controls communications between slave

microprocessors located in each key telephone.

The 308EX KSU contains all system memory which

consists of 16K of Read Only Memory (ROM) and

4K of Random Access Memory (RAM). The RAM is subdivided so that 2K is used as CPU working area and 2K is used for customer data base. The customer data base memory is protected from loss by a long life lithium battery.

The system power is regulated by a switching power

supply. This technology provides high efficiency with

low heat. A shielded transformer converts the

117 VAC into logic voltages on supply PCB. mounted within the KSU cabinet.

a separate

power

Each key telephone contains a microprocessor and circuitry to monitor button activity and control lamp (LED) indications. A built in speaker permits voice or

tone calling to the station. Enhanced model

telephones have a Busy Lamp Field (BLF) to

monitor station activity in the system. Both Basic and Enhanced model key telephone

sets are equipped with’eight (8) function buttons and six (6) CO line buttons. Only three of these

line buttons will function; the remaining three CO Ii&,

butions will allow future upgrade to the 616EX system. In addition Enhanced model phones are equipped with Sixteen (16) Direct Station Selectioq (DSS) buttons. Eight of these will be to allow for

future upgrade to the 616EX system. A three-

position slide switch is provided for easy selection INTERCOM signaling modes, along with separate

tone ringing and voice volume controls.

For emergency applicatrons, a stand-alone battery assembly may be connected to the battery chargiL& output terminals on the 308EX KSU. This retatns system power in the event of commercial power failure.

The system offers autoinatic cut-thru, of central ok,‘& lines to optionally provided srngle line telephones.

These instruments can make and receive calls durit-@’

a commercial AC power outage or following a WIJ c- _

failure.

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STARPLUS 308EX

ISSUE 2 JULY I,1987

200.2 The 308EX Key Service Unit (KSU) is housed in a

wall mountable cabinet that contains the Key Service

._ Board (KSB). power supply assembly, and pre-wired

connectors for station and CO line inter-face.

The system comes fully configured for three (3)

CO lines, eight (8) key telephones and three (3) intercom channels. One external page port provides two-way external paging capability. One (1) Loud Bell Control port offers programmable external signaling. One (1) Music-On-Ho!d (MOH) input allows connection of an external music source for MOW

and background music. Separate Music-On-Hold and background music volume adjustments are provided on the KSU. One (1) alarm input allows connection of an external alarm or other sensing device. Low cost Phone Boxes may be substituted for key telephones on a one-for-one basis.

’ The system contains the necessary interface

circutry to enable complete system battery backup operation. In the event of commercial AC power interruption, a 24 volt DC battery assembly provided by the customer will ensure uninterrupted system operation. The battery support unit must be provided separately.

200.3 The following are the components that make up the

308EX key telephone system: the 308EX basic

system, the STARPLUS key telephone (Basic or Enhanced model), the wall mount kit, and the phone box.

CAPACITY

SYSTEM COMPONENTS

KEY TELEPHONE, ENHANCED MODEL

The STARPLUS key telephone is a fully modular, multi-line keyset with voice and tone ringing vo!ume controls. It contains six (6) central office line buttons (three of which are for future upgrade to a 616 system), eight (8) function buttons 16 direct station select buttons, a dial pad and an intercom mode selection switch. All buttons are of the non-lockir@ type with easy to see LED’s for quick identificati It also comes equipped with a speakerphone to :., ;.;:; provide full handsfree capabilities.

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KEY TELEPHONE, BASIC MODEL

The Basic Model telephone is the same as the Enhanced model without Direction Station Select J, buttons. It does not come equipped with a ’ speakerphone.

WALL MOUNT KIT

The STARPLUS wall mount kit provides an attra

modular means of attaching the STARPLUS key telephone to any vertical surface.

PHONE BOX

Allows handsfree conversations to and from locartons that do not need dialing privileges. Phone boxes m?r’ be substituted for key statins on a one-for-one basis.

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308

BASIC SYSTEM

The KSU is a sealed, self-contained unit that has

no user-serviceable parts inside. All connections are

made externaliy through 25 pair amphenol-type plugs or RJl 1 C connectors.

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STARPLUS 308EX ISSUE 2 JULY 1,1987

fnzamA%

200.4 SYSTEM SPECiFlCaTimlS

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ew.. off Hook/Busy::{.All Stations)

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DSSBLF BUTTONS .

Incoming intercom (Destination) 120 ipm flutter i Call Announce (Destination) 7 20 ipm flutter Message Wait Callback (Destination) 120 ipm flutter -.* -i) Do Not Disturb (Ail Stations) Steady Door Box Calling (All Stations)

CO LINE BUTTONS Incoming CO Ring

Transferred CO Ring 120 ipm flash

”

Recall

Queued Line

Exclusive Hold 120 ipm flash

System Hold 60 ipm wink

i :i,

I-Hold (only when hold preference is system) 30 ipm double flash

, : In use Steady

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FUNCTION BUTTONS

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Call Forward (Active) 15 ipm double flash

’ l Message Waiting (Active) 1.5 ipm flash

Camp On (Active) 60 ipm flash

Line Queue (Active) Steady

Do Not Disturb (Active) Steady ON’OFF (Speakerphone on/on-hook dialing) Steady Conference (Active) Steady

,

Hold (All intercom paths busy) Steady

‘* Both call forward and DND status are indicated by one LED.

The call forward will be shown when both features have been employed.

1 * ’ Both Message Wait and Camp On are indicated by one LED.

The camp on indication will take priority when bot’n features are active.

,_,-,_I

Steady

30 ipm flasl I

30 ipm flash

480 ipm flutter 480 ipm flutter

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STARPLUS 308EX

AUDIBLE SIGNALS

ISSUE 2 JULY 1,1987

--‘= -

NAME Incoming CO Line

Intercom Tone Ringing

Intercom Call Announce Transferred CO Line

tine Recall 1215/1471 Message Wait Callback 1215/1471

Message Waiting Reminder Tone

Queued Callback

Camp-On

Paging Alert Tone

Alarm Tone

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Repeated

Single

Loud Bell Control

CO Ringing & Transferred CO Lines intercom Ringing

Phone Rox Busy Tone

Error Tone Intercom Dial Tone DND Tone

Paging Confirmation

Conference Time Out Warning Tone

Programming Confirmation Tone

Programming Error Tone

l1

TONE (Hertz)

121511471 1215i1471

935

1215/1471

771 1215/1471

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121511471

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935 -

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7011857 .25 on,‘.25 off; R

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701!‘857

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7011857

701

1

701 701 701

935 1 sec. burst 701 .02 oni. off; 3 bursts

!

1471 1.5 sec. burst

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1471

DURATION (Seconds)

.5 on/Z.5 off; R

.5 or-V.5 off/.5 on/

1.5off;R

-.2 on/.2 off; 3 bursts I .5 oiV2.5 off; R

.5 on12.5 off; R .5 on/.5

1.5 off; R .5 on; timed per programming .l on/.5 off, R .2 on!.2 off; once 1 sec. burst

1 .O sec. on; once .5 closed:2.5 open; R

.5 closed.‘5 open.

.5 closed’l.5 open; R

1 .O sec. on; once

‘_ ,,5-oni.5 off; R

.25 on.25 off; R

continuous

.25 on/.25 off: R 3 times! pause; R

.25 on/.25 off: R 6 times

of-C.5

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ST’ARPLUS 308EX

KEY TELEPHONE SYSTEM

ELECTRICAL ,_

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AC Input to P.:S

117 VACflO%, 60 Hz

single phase Power Consumption Output Voltage

Station Cable Lengths (Maximum)

(Twisted pair cable)

45 Watts

28 VDC, 0.5 A

150 m (500’) of 26 AWG Cable

300 m (1000’) of 24 AWG CaMe

450 m (1500’) of 22 AWG Cable Battery Input Connector Fuse-AC input

Music Source (Input)

24VDC 1

0.5 A, 250 V 2K Ohms

Contact Rating

External Page Control Loud Bell Control

Alarm Sensing (programmable)

,

External Page Port

Output Impedance Output Power

.:I

EHW~ONMENT8iL

Operating Temperature Optimum

Humidity

1 .O A, 24 VDC 1 .O A, 24 VDC ‘-I. open or closed

600 Ohms @ 0 dBm 5 mW maximum

32” to 122” F (O-50 C) 60” to 80°F (21-25 C) 5% to 95% (non condensing)

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2-5

STARPLUS 308EX

KEY TELEPHONE

SYSTEM

DTMF DIALING Frequency Deviation

Rise Time Duration of DTMF Signal Interdigit Time

PULSE DIALING Pulse Dialing Rate

Percen I BreaWMake

DIALING MEMORY System Speed Dialing

Station Speed Dialing

lest Number RediaJ CO Type j Loopstart

DIMENSIONS AND WEIGHT

KEY SERVICE UNIT Height

Width

Depth

Weight

+ 1.5 Hz

3 msec. 100 msec’minimum

, 100 msec. minimum /

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/ lOor20pps 1 6Oi40 or 66;33

i 40 numbers (16 digit) any assigned station j 10 numbers (16 digit) per key telephone ; 1 number (32 digit) per key telephone

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39 cm (15.5”) 29 cm (11.5”)

8 cm (3”) 6 Kg (13 Ibs)

-2-m

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KEY TELEPHONE Height

Width

Depth

Weight

PHONE BOX Height

Width Depth

Weight

2-6

1

8 cm (3”)

20 cm (8”)

23 cm (9”)

1.5 Kg’ (3 Ibs)

4.5 cm (5.5”) 14 cm (4.25”)

10 cm (1.75”)

.5 Kg (1 lb)

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ISSUE 2 JULY 1, 1987

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5 IlIIIlllllllllllll1llllllll!llllllll

IIIIIIIIIIIIlI/IIIIIIIIIIIIIIIiI IlIIIIIIIIIIIiII~Illllllllll1lll

STARPLUS 308EX

1:’ 2

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MDF CONNECTORS

ISSUE 2 JULY I,1987

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’ T

: : a\ I :

) O

/

: : ,1s

i N

4

/

BGM

ADJ. MOH

ADJ.

-’

EXTERNAL BATTERY BACk.UP

’ CONNECTOR

‘., ’

:

KEY SERVICE UNIT- LEFT SIDE

FIGURE 2.2

2-8

308EX

RJ1 1C CONNECTORS

FOR CO LINE CONNECTIONS

Power Failure Connector

‘-

FUSE (0 5 AMP 250 ‘A’

/

, GROUND LUG

REV - NOV. 19EQ

2-9

- _

.“F

STARPLUS 308EX

TABLE 3-l

FEATURE INDEX

ISSUE 2 JULY

1,1987

Feature

Alarm Slgnafling All Call Voice Paging Attendant Positron Automatrc Hold Automabc Privacy Automatic Pause InsertIon Background MUSIC Battery Back.Up (Memory) Battery Back-Up (System)

Call ForwardIng Call Prck-Up Call Transfer Call Waltlng

CO Une Grouping CO Ring Assignments

CO LJne Oueulng

Conferiince Olaf Pulse DTMF SrgnaJllng Direct StatIon Select DSS CO Automatic brie Select Do Not Disturb Emergency Transfer Exclusive Hold Executive Secrefq Transfer External Paging

Flash

Flexible DSS Assrgnment Hold Preference

Intercom SIgnaIling Mode internal Zone Pagng Last Number Redal

Loud Bell Control

Meet Me Page Message Warting Music On Hold Night Servtce On-Hook Dlalrng P6X Dalng Codes Phone Box Preferred Une Answer Private brie Pulse to Tone Switchover Speakerphone StatIon Class of S-efvfce System Hold StatIon Speed Dual Toll Resb-rctlon Toil Restnctlon Cvemde Wall Telephone

Internal External

Avallabrllty

!

I

I ,

I

/

I 1

I

1

s

S S S S S S S S S S S

S S S S S 0 S S S S S S S S S S

3

S S S

:

S

. s

S S S S

0

S S S S S

0

Equipment

Requrred

N N N N N N N N N N N N N N N N N N

Enhanced Phone

N N N N N N

N

N N N N N N N N N N

.N

N N

N N N

Enhanced Phone

N N

N

N N

W.M.X.

L

I I

Alarm System

MUSIC Source

Battery Pkg

Paging Equip

Ext Bell Ring Gen

MUSIC Source

-I-

Equtpment

Required

N N N N. N

N

N N N N N N N N N N N N

SLT s

N N

N

N N N

N

N N

N

N N N N N N N N N N N N

N

1

“,

s - standard N - none

0 - optionai

3-1

STARPLUS 338EX

300 FEATURE DESCRiPTION

ISSUE 2 JULY I,1987

300.1 ALPHABETICAL LIST.&G OF FEATURES ALAAM SIGNALING

The system can recognize either an open or closed

loop from an external relay and transmit an alarm signal. This signal can be sent to all available

8 (non-busy) key telephone stations with either a

continuous or single tone. The type of alarm tone is selected in system programming.

ALL CALL VOICE PAGI:JG

A statron may make voice paging announcements

” to all idle stations. phone bo,:as and external pagrng

oorts at the same trme Paging IS a programmable

“’ feature and can be assigned per statron.

ATTENDANT POSlTlCN

ihe system allows any key telephone statron to be

1. assigned as the system attendant The assgned system attendant will receive unattended lrne recalls

and will initiate NIGHT SERVICE. Attendant does not have DND fea!ure.

AUTOMATIC HOLD

Pressrng the STATION or CONF key while on an

,. 0uts:de lrne will automatically place the CO (ou!slde)

il?t? on hold. This allows quick Internal consultatron

) and call transfer.

’ AUTOMATlC PRIVACY

) Prrvacy IS automatrcally provided on all , communications In the system. If desired. the system

may be programmed to eliminate prrvacy. allowing

8 any statton to join In on existing CO Line

8 conversations.

‘yoJYO?vvmC PAUSE INSERTION

If a flash is programmed into system and station speed dial numbers and save redial numbers, a pause will automaircally be inserted after the flash. A pause will also be automatically inserted after a PBX dialing code has been used.

BACKGROUND MUSIC Key telephones may receive music over their

integrated speaker when an optional music source is

connected to the system. The music can be turned on or off and the volume adjusted at each indrvidual station. Maximum loudness level can be adjusted on

the 308EX KSU. Uses the same music source

as Music-On-Hold input.

BATTERY BACK-UP (MEMORY)

A long life lithium battery is provided in the KSU to retain the system data base in the event of a power outage or the system power being turned off.

BATTERY BACK-UP (SYSTEM)

Optional maintenance free batteries, external battery charger, and cabling can be directly connected to the STARPLUS 308EX KSU to provide full system operation in the event of a commercial power-outage. Calls in progress will continue wi-thout‘ -:a interruption when the power fails. The batteries are recharged with an external battery charger, wher the system returns to normal AC operation:-“-‘-

CALLING STATION INDICATOR (Busy Enhanced Model key telephones are equipped with6

an LED Indicator under each Direct Station SelectIon : (DSS) button to denote the status of a4111 other key telephones in the system.

CALL ANNOUNCING

Through a slide switch on the telephone. key telephone users can select the way that

intercom ca/Is to their phone are voice connected.

CALL FORWARDING-PRESET System programming allows incoming CO lines.

which are programmed to ring a partrcular station. to be forwarded to another predetermined statron This occurs when the statron normally receiving the CO ring IS busy or does not answer the call.

CALL PfCKUP Stations can be placed in one or both of two (2)

pick-up groups. Stations within a group can pick up tone ringing intercom calls and recalling or transferred CO line calls for another station in thar

group.

.

Lamp Field@

’ ‘-.

CALL FORWARDING-STAYIOPI

Each key telephone user may direct intercom calls and transferred CO lines to be forwarded to another station in the system. A forwarded call will signal

in the TONE mode regardless of the way the

intercom signaling switch was set.

-”

,I

:‘:j’

.

: /

-.

I

,

3-2

STARPLUS 308EX

KEY TELEPHOME SYSTEM

CALL TRANSFER An outside CO line can be transferred from one

keyset to another. By pressng the STATION button of the desired party or by pressing TRANS button and then dialing that station number, unscreened transfers or screened transfers with an announcement can be made. The line being

transferred rings on the keyset and gives a flash

indication to the receiving party’s keyset. Several attempts can be made to find someone at

different keysets without losing the call. If a line is

transferred to a busy station, that station will receive muted ringing.

CAMP ON (CALL WAITING) A station may alert a busy party that an outside line

IS on hold and waiting for them by use of the Call Watlng feature. To Camp-On a call, transfer the call to the desred busy station. then press the

“MSG CP.ON” button twce. The called station will receive a mu!ed ring twice,

hold flash indcatlon on the waiting line, and a flashing

“HOLD” button If the camp-on initiator is waltrng to

tafk. The busy party can press the “MSGCP.ON”

button. automatlcally placing his outside line on hold,

to converse wrth the camp-on.initiator. A station may

camp-on another busy statron without having a CO

Lrne connectlon. If desired. A CO lrne camped-on a

station WIII recall the camp-on initiator if not picked up

after the programmable period of time expires.

Only the attendant station can camp-on to a station

In the DND mode. A camp-on cannot be made to a station in conference. The station designated “EXECUTIVE” in an Executrve;Secretary pair can be camped-on

only by the corresponding programmed secretary.

CO LINE GROUPING CO lines can be in one of up to three (3) groups

to separate line types such as local, FX, PBX, etc. Stations are then individually assigned access to these lines and given the ability to dial on particular lines.

CO RING ASSlGNlWENTS CO lines are assigned to ring on a per-station basis

according to system programming. Any statjon ma$ be programmed to ring for any line(s) during the

Day and programmed to ring at different statlons during night service.

CO LIME QUEUING When CO lines are busy, stations can be place&&’

a list awaiting that CO line or a CO line in the sax+-

cc’ line group to become available. W.hen a CO line’ ...’ becomes avarlable, the system stgnals the waiting

station. If the waiting station IS busy when the queued CO line becomes available, the station 1%: placed at the bottom of the queue list. Three attempts will be made to reach a busy statton before that station

IS

dropped from the queue l~sflf a station doesn’t answer the queue stgnal In 6’:; rings that statron will be dropped (canceled) fro>:

the queue list.

i(-

CONFERENCE

Multi-tine

4

One (1) internal station can engage in a . 7 conference with ‘two (2) external parties. An external party can be dropped from the conference by pressing the CO line button of&$ party wishing to remain. The internal statlon n-& place the conference on HOLD by pressing tf%e’

“HOLD” button.

NOTE: Unsupervised multi-line conferenCf?$’ are prohibited in Canada.

Add-on Conference

B)

TWO (2) internal stations can engage In conference with one (1) external party or 3 internal parlies can set up a conference. Ther T no limit on the number of add-on conference?;

cc

except for the total number of. CO lines connected to the system.

COM~OH AUDIBLE WINGING (LOUD BELL)

%a?: Incoming CO line ringing of a station can be directed to Loud Bell Control contacts. There is one (1) set

of dry contacts that may be assigned to a station. An external power source and ringing device is required.

1 /

,x,

;

._

-

”

REV - NOV. 1988

3-3

‘4

STARPLUS 308EX

ISSUE 2 JULY 1,198?

DIAL PULSWDTMF

Each outside line can be individually programmed

to provide dial pulse or tone sending.

Dlit PULSE TO TONE SWITCHOVER

,::Jhe signalling on a CO line can be changed from dial

.pulse to tone (DTMF). This allows dial pulse

_telephones to use common carriers which require

j:.pTMF signall’

‘used with speed dial numbers.

I

Ing. This feature can also be stored and

SIGNALING

;~IRE~T ST~ITION SELECTION

g$&ight (8) buttons are dedicateo.,t each Enhanced

FTey Telephone for immediate signaling and

_.<:~cnnection to other stations. The remaining 8 are

’ $:jed when th

‘system.

.==J

‘$SS!CO AUTOMATK LINE SELECT % DSS or CO line can be selected by pressing the

’ ‘Issociated button and automatically place the

..2

,$hone in the dialing mode. CO lines will bring up dial

;‘.‘&ne and DSS stations are automatically signalled.

‘(Entianced Model)

@.I NOT DISTURB (DND)

j3,

acing a keyset in DND will eliminate incoming

20 line ringing, intercom calls, CO line transfers,

’ All Call Page announcements and Camp-Ons.

zhe attendant position can override a station in DND, $xcept for “executive designated stations. 3he corresponding “secretary” can override the *lexecutive” DND using the Call-Wait feature.

s,he station in DND can use the telephone to make *rmal outgoing calls. By programming, a station @an be denied this feature.

-EViERGENCY TRANSFER

)n the event of commercial power failure or central

processor failure, the system will automatically connect CO line 1 to a preconnected single line telephones.

e system is upgraded to a 61 SEX

EXECUTVJUSECRETARY TRANSFER Four (4) pairs of key telephones canbe designated

as executive/secretary. Whenever the “executive”

phone is in DND or busy, transferred CO-lines and intercom calls will be directed to the “secretary”. station. If the secretary station is busy, busy tone will be received by the calling party. There are three (3) combinations possible.

1)

Four (4) pairs of “Executive-Secretary” pools. i

2) One (1) Executive with one-to-four Secretaries.

3) One (1) Secretary for one-to-four Executives. EXTERNAL PAGING

Any station except one assigned as a phone box

(COS 6) can make voice paging announcements

to the external paging port. Two way talkback paging is possible.

FLASH

The Flash button is used to re-establish dial tone or transfer a PBX call.

FLEXIBLE DSS ASSIGNMENT

The order of appearance of DSS buttons ass‘igned ‘.to telephones can be changed to meet customer requirements.

HOLD PREFERENCE

This allows either exclusive hold or system hold as

the primary hold on the first depression of the hold button.

lNCOb’?lNG INTERCOM MODE SELECTION

The key telephone user can select the method of

receiving intercom calls at that station. A slide located on the telephone is used to select the m0de.g The choices are:

1) Tone Ringer (T) A standard tone ring notifies the party of an incoming call. The party answers by lifting the handset.

.-.

switch

I

:

I

t

I

’

EXCLLEIYE HOLD

A line placed on exclusive hold prohibits key telephones from picking up a call held by another station.

e@&:.

3-4

STARPLUS 308EX

- ‘“r.

ISSUE 2 JULY I,1987

2)

Page (PI

The station user receives a short tone burst and a

voice announcement over the speaker. The microphone is deactivated, providing privacy. The person who is called must lift the handset to get the call or switch the selector to handsfree.

3) Handsfree (H) The station user, upon hearing a short tone burst aid voice announcement over the integrated speaker, can reply handsfree.

(Basic model key telephones do not have

thus feature.)

INTERNAL ZONE PAGE

Allowed stations can make voice paging announcements to idle stations in both internal zones

: at the same time or to either one of the two

intz-:nal zones.

LAST NUfVfBER REDIAL The system auto~natically remembers the last number

!

dialed even if that number was in speed dial,

This number will be dialed over an outside line on

command by the user. MEET ME PAGE

Allows attendant or station users to call someone on the pagtng system. The called party then goes to the nearest telephone, dials a code and is connected to

the calling party. MESSAGE WAITING

A station user who calls another station and receives

: ; no answer can activate a “message waiting” lamp at

that station to indicate this call. The station user who missed the call can then press his MSG’CP.ON button and ring the party leaving the message,

h Up to 5 messages may be left at each telephone.

MUSIC ON HOLD An optional music source can be connected directly

to the system to provide all held calls with music,

NfGHT SERVICE The attendant places the system in night service by use of DND. Which outside lines will ring and whrch can be answered by specified stations is assigned in system programming.

ON-HOOK DIALING

A telephone user who has a basic key tefe-phone;: .i which doesn’t have a speakerphone can place o$$s without lifting the handset-, and monitor the call while the called party’s phone is rrngtng or ori?old.

PBX DIALING CODES

Four 2 digit PBX access codes can be into the system. When one of these toll restriction will be applied at the after the code was dialed. If one of dialed, this indicates a PBX call and does not apply. This allows the dialing of PBX ‘igextensions 100, 1 IO. 11.1.. etc.

PHONE BOX

A phone box may be substituted for a telephon@T a one to one basis. The phane box can be use+&

receive intercom announcements and also prov@@

handsfree response. ‘There is aleo a “call” buttcn which will signai all stations programmed to rec&.. alarm ringing (Data F eld 02). One of these static&@ 1.

can respond to this signal by pressing the DSS.

button of the phone’box station. Two way conversatton is then possible. The box is asstgned

a station number and when called, can respond handsfree to the call. A statlon is programmed

as a phone box by assignlng COS 6 in station ..

programming.

.“N^I,W

.-

j..

‘1

-.

- -,

\

PREFERRED LINE ANSWER

A station with preferred line answer can answe,& assigned ringing CO tine or tone ringing call by c simply lofting the handset.

.:-

PRIVATE LINE

A line can be programmed as a private line. This\ilin” will be the only one to receive ringing and a fla&&

LED on that line. No other station can access thb line. A private line can transfer calls to other statrons. Night service will have no effect on these lines.

9

SPEAKERPHONE

Enhanced model telephones are equipped with a unit

that enables the telephone to be used handsfree

in two-way conversatron on CO lines.

3-5

-

s-iARPLUS 308EX

ISSUE 2 JULY 1,1987

-w

iTATlON SPEED DIAL

Each station can program 10 individual speed dial numbers of up to sixteen (16) digits in length.

These numbers may contain pauses (#), with each

two-second pause taking up one digit. The numbers =Fe dialed by going off-hook, pressing the SPEED .-button, and dialing the bin number 00-09 where the

>number is stored.

:3

>3YSTEM SPEED DIAL

Forty (40) numbers can be programmed as system

&peed dial numbers. The numbers can be up to _.

pixteen (16) digits in length, with pauses, flash, and

ulse to tone switchover taking up digit space.

-j P

he numbers are accessed by going off-hook,

>.,ressing the SPEED button and dialing the two (2)

2,.

% Iglt access code (1 O-49). The last 20 speed dial

‘bins will not be monitored by toll restriction.

aL,e system speed numbers are programmed at the

~‘~%tendant statjon:

.- ’ I’

7OLL WESTRICTIOM

Each station in the system is programmed with a “c&.s of service” level that defines the type of toll restriction that is assigned to that station. This is

used to restrict certain users from long distance 2 z,-. _ dialing.

VOLUME CONTROLS

Each keyset user can adjust both speaker and ring

volume independently by using the two (2) volume

controls located on the right side of the keyset.

-~z .., ,-.a,, W’ALL TELEPHONE

Any keyset can be adapted for wall mounting. The wall mount kit must be provided for wall mounting.

.

/

3-6

STARPLUS 308EX - KEY TELEPHONE SYSTEM

elusive hold preferred, depress HOLD

300.2 OPERATION (Use: Guide)

button once for exclusive hold pr twice

for system hold.

PLACING AN OUTSIDE CALL

(Automatic Line Selection)

o

If your system is programmed to have system hold preferred, depress HOLD button once for system hold or twice for

l

Press outside line button.

o

ON/OFF button will light and you will hear

dial tone.

ANSWERING A RECALL

exclusive hold.

,

o

Dial desired party.

o When called party answers, lift handset to

converse or use speakerphone.

ANSWERING AN OUTSIDE CALL

o Lift handset.

l

Press slow flashing outside line button. (If your phone has been programmed with Preferred Line Answer, you may answer an outside line by just lifting the handset.)

SPEAKERPRONE

o

Press station key or desired party or

o

Press available outside line button and dial

number.

o

The speakerphone is activated.

o

Press ON/OFF button to end call.

_

VOLUME CONTROLS There are 2 volume control wheels on the right side

of the key telephone. Rotating the wheel toward you will decrease the volume.

o When an outside line has remained on

hold for an extended period of time, you :

will be reminded witha recalling ring.

_ o Press outside line button flashing at the

very fast rate.

l

Lift handset to converse

FLASH

o Disconnects present outside line and !

reseizes outside line dial tone.

l

While connected to an outside line, press

FLASH button.

CALL PICKUP Note: You must be in the same pickup ground

of the ringing telephone.to pick up the tail.

o

You hear an unattended phone ringing. o Lift handset and press 6 on the dial pad. o YOU will be connected to the calling

pafly.

PLACING AN INTERCOM CALL

’

,:

i

’ .:

l

Front wheel - controls voice, background music and speakerphone.

o

Back wheel - Controls tone ringing volume.

BACKGROUND MUSIC

o

Press 8 on the dial pad (music is heard).

o Press 8 again and the music is discon-

tinued.

o

(When you lift the handset or press ON/OFF button, music is automatically discon-

tinued.)

PLACING OUTSIDE LINE ON HOLD

P If your system is programmed to have ex-

REV - NOV. 1988

3-7

o Press the station key of the party you

wish to call.

l

You will hear:

- Ringing if called station is in the “T” answering mode.

- 3 bursts of tone if called station is ir “H” or “P” position.

o Lift handset or use speakerphone when

tone bursts stop.

o Hang up to end call.

ANSWERING AN INTERCOM CALL

With your intercom signal switch in the:

STARPLUS 308EX

T - mode, you will hear double bursts of in- B If you dial a station that is busy, unattercom tone ringing &the HOLD button will tended or in DND, you can leave a

at slow rate.

flash

-

Station

flash at medium rate.

- Lift handset or press ON/OFF button to answer.

- Hang up to end call.

P - mode, you will hear 3 bursts of tone & a one-way announcement. The HOLD button will be flashing at slow rate. The calling

party cannot hear conversations in

progress.

- Lift handset or press ON/OFF button to reply.

button of station calling you will o Press the MSG/CP.ON button once.

A.NSWERING MESSAGE WAITING

INDICATION Note: The first message left will be the first one

called.

callback message indication.

o Called party’s MSG button will flash at

slow rate.

a Hang up. .-

If your MSG/CP.ON button is flashing at*%* a slow rate, you have a message waiting for you.

KEY TELEPHONE SYSTEM

.-

.._

/ !

j /

j

.\

I,

- Hang up to end call. H - mode, you will hear 3 tones 6 an an-

nouncement. Station button of the station calling you will flash at medium rate. The HOLD flashes at slow rate.

- Reply handsfree or lift handset for privacy.

CAMP ON (If a station is in DND, only attendant can Camp

On.)

5 If you call an extension that is busy & want ,dtp. signal your call, press the MSG/CP.ON

button twice. 1

o If you wish to notify a busy extension of a

waiting call, you can press the MSG/CP.ON

button twice.

* Wait for their response.

ANSWERING A CAMP ON

e If you are on a connected call, hear 2 bursts

of muted ringing & your MSG/CP.ON button is flashing, you have a call waiting for you.

o To answer, press the MSG/CP.ON button.

Any outside line you are connected to will

be placed on hold. You may converse with

the station placing the call.

Lift handset. Press flashing MSGICP.ON button. Station that left the message will be sig-

naled with tone ringing. If called station doesn’t answer, press

MSG button once to leave message.

CALL TRANSFER

Outside lines can be transferred from one phone to another within the sys!e:n.

The transfer can be either unscreened

(unannounced) or screened (announced) to either an idle or a busy sla-

tion.

SCREENED TRANSFER

o While connected to an outside line, press

station button where call is to be trans-

ferred. Line is automatically placed on

exclusive hold.

e The called extension signals according

to the intercom signal switch position.

e When that etiension answers, announce

the transfer.

s Hang up to complete the transfer.

UNSCREENEDTRANSFER

/

-I

.

-

LEAVING MESSAGE WAITING INDICATION Note: Up to 5 messages can be left at any one key

telephone.

e Once the called extension begins to sig-

nal, hang up to transfer the call (recall timer starts).

STARPLUS 308EX KEY TELEPHONE SYSTEM

‘~ .i

‘.

>

-/ :

_,(

TRANSFER SEARCH

0

When attempting to locate a party, you can

press a station button to signal a station. If the party is not located, press another station button to continue the search.

.

When the desired party is reached, hang up to complete the transfer.

ANSWERING SCREENED TRANSFER

o Your intercom will be signaling according

to the intercom signal switch position.

o Answer the intercom and receive the trans-

fer notice.

o Press the outside line button flashing on

hold.

EXECUTIVE/SECRETARY TRANSFER

e If you are designated the EXECUTIVE sta-

tion and your phone is busy or in DND, all

calls will be routed to the SECRETARY sta-

tion.

0 If you are the designated SECRETARY sta-

tion, you can signal the EXECUTIVE that is

busy or in DND using the Camp On feature.

CONFERENCE COMBINATIONS

l

2 internal and 1 external or 3 party internal

(Add On)

There b are 3 methods of exiting a conference:

Press the ON/OFF button to -ON and

replace handset (to monitor a con-

ference), or

Press HOLD button to place outside par-

ties on hold (hold timer starts)

- Note: If one of the other 2 parties is in ternal, that party will be dropped.

Press CONF butto++o leave the other conference parties unsupervised (CONi button will flash & conf timer will start).

- There will be a warning tone before /. .,I timer expires. ..__. -- ,I

- Cannot use phone to make other calls if multi-line.

RE-ENTERING A CONFERENCE

Lift handset to re-enter a monitored con-

ference or

To re-enter a conference on hold, repeat

steps for establishing a conference or Lift handset to re-enter unsupervised

conference (multi-line) Lift handset and press flashing CONF

button (add-on).

TERMINATING A CONFERENCE

. 1 internal and 2 exqernal (multi-line)

ESTABLISHING A CONFERENCE Note: A maximum of 3 parties can be included in

a conference; internal party must lift handset,

o Lift handset.

l

Select intercom station or dial desired out-

side number. o Press CONF button, o Add next conference party by selecting

another outside line or intercom station.

l

When party answers, press CONF button.

l

All parties are connected.

EXITING A CONFERENCE (controller only)

REV - NOV. 1988

3-9

o Replace handset or push ON/OFF but-

ton to Off while actively in the con-

ference.

ACTIVATING DND

o If you have been given the ability to place

ypir telephone in Do Not Disturb, press the DND button.

o The DND button lights steady.

REMOVING DND

o

Press DND button.

o The LED extinguishes.

QUEUING (A station can queue only 1 line at a time.)

STARPLUS 308EX KEY TELEPHONE SYSTEM

9 You see that a particular outside line is busy

and wish to be placed on a list waiting for that line to become available.

e Lift handset or press ON/OFF button. ..

B Press the QUE button. o Press busy outside line button desired. e Hang up.

TO CANCEL A QUEUE

o Lift handset or press ON/OFF button. e Press CUE button.

ANSWERING A QUEUE

e You hear audible ringing and an outside line

of the line group you queued is slow flash-

ing. o Lift handset. o Press flashing outside line button to

answer.

- (if your station has been programmed for preferred iine answer, the line will be automatically seized upon lifting the handset.)

STORING STATION SPEED NUMBERS Note: Dialing an

* initiates a pulse to tone

switchover, a # inserts a pause, pressing the

FLASH key inserts a flash, and pressing the CONF button programs a “no display’.

Press SPD button.

t) Dial bin location (00-09).

l

When called party answers, lift handset

or use speakerphone.

DIALING SYSTEM SPEED NUMBERS

(optional)

If no outside line has been specified in programming, one will be automatically chosen or you can choose one now. .

6 Press SPD button. . Dial desired bin location

(10-49).

o When called party answers, lift handset

or use speakerphone.

LAST NUMBER REDIAL Note: DO NOT press line button.

o Press pound (#) key. o The last number dialed over an outside

line is automatically redialed.

PAGING

Stations off-hook or in DND will not hear pages.

o Lift handset and dial 2 digit paging code. e Speak in normal tone of voice to deliver

message.

- 70 internal all call

- 71 internal zone 1

- 72 internal zone 2 .. - 73 external zone --++ -“‘--3:L :

‘h>rr

-a

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ii

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j /

!

Press asierisk (*) once. Dial bin location (00-99). Select outside line or one will be chosen

automatically.

Dial number. Press HOLD button. Hang up.

DIALING STATION SPEED NUMBER If no outside line has been specified in program

ming, one will be automatically chosen or you can

choose one now.

o Press SPD button.

REV - NOV.

1988

3-10

- 74 all call

MEET ME PAGE

You wish, to have ano?her party call you. Lift handset and dial 2 digit paging ac-

cess code. Request that party meet you on the page. DO NOT hang up; wait for requested

party to answer.

ANSWERING A MEET ME PAGE

o Go to nearest key telephone and dial 75

.._

c

STARPLUS 308EX

KEY TELEPHONE SYSTEM

B You will be connected to the party that

paged you.

CALL FORWARDING If you have been given the ability to forward your

calls:

o

Dial 50.

o Enter time and date as follows: -

WMMDDHHMM

o

Press HOLD.

W = year 80-99

MM = menthol-12

o

Lift handset or press ON/OFF button.

o

Press FWD/DND button.

I

o Press station button within 5 seconds

where your calls are to be forwarded.

o

Hang up.

TO REMOVE CALL FORWARDING

o

Lift handset or press ON/OFF button.

o

Press FWD/DND button.

l

Press your own station button.

o Hang up.

NIGHT SERVICE

e Attendant presses DND button at that sta-

tion.

ALARM

If you hear alarm signals on your telephone:

o

Reset the alarm condition.

o Go off-hook.

l

Dial 9 on the key pad.

USING ACCOUNT CODES

e You are on an existing call.

o

Press SPD button.

e Press pound (#) key.

o Dial account code up to 8 digits.

DD = day 01-31 HH = hour 00-23 MM = minute 00-59

i- .,_-

o To remove, press button again.

%

PROGRAMMING SYSTEM SPEED NUMBERS Must be programmed at assigned attendant sta-

tion.

0

Press ON/OFF button.

0

Press SPD button.

0

Press asterisk (*) once.

0

Dial bin number (10-49).

0

Choose outside line (optional)

0

Dial entire telephone number.

*

Press HOLD.

0

Hang up.

SETTING SYSTEM TIME AND DATE

Must be programmed at assigned attendant sta-

tion.

B Press ON/OFF button. Q Press SPD button.

B Press asterisk (*) once.

REV - NOV. 1988

3-11

. .

:

‘:

i

I_

400.1 SITE PLAQIMNG

The 308EX Electronic Key Telephone System,

like

mOSt

electronic office equip.ment, should not be

subjected to harsh environmental conditions.

.To assure easy servicing and reliable operation,

several factors must be considered when planning

:I

the system installation. Always consider the following BEFORE installing the KSU and wiring:

The KSU is designed for wall-mounting only.

The internal power supply operates on 1 17 VAC,

60 Hz, single-phase electricity. A 3-wire (parallel blade with ground) receptacle must be provided on a dedicated, separately fused AMP crrcuit.

Location(s) of telephone conduits or cable

The KSU should be within 25 feet of the

telephone company (TELCO) RJl 1 C.

The KSU should be centrally located and assurances should be made to stay within

prescribed cable lengths.

150 m (500’) 26 AWG Twisted pair cable

300

El

/ F’

W

‘:.

\ :

‘-, I’

m (1000’)

450

m (1500’)

A well ventilated area having a recommended temperature range of 60 to 80 degrees (21-25 C) Fahrenheit, and a humidity range of 5 to 95% (non condensing). .

Lighting and accessibility of the KSU for servicing.

Protection from flooding, flammable materials, excessive dust and vibration.

Proximity of radio transmitting equipment,

arc-welding devices, copying machines and other’

electrical equipment that are capable of

generating electriical interferences.

Access to a good earth ground such as the Telco

protector or a metallic COLD water pipe. Inspect

the pipe for non-metallic joints.

24

AWG Twisted pair cable

22

AWG Twisted pair cable

‘so02 UNPACXliaG THE 308EX KSU

Remove the KSU from the shipping carton and place it on a level working surface, face up. Inspect the

KSU for physical damage. The KSU has no

serviceable parts.

-

15

runs

“_,._

400.3 JGiu GROUNDING

To ensure mat Iham witt upefate properly, a

good earth ground Is recommended. The Telco protector ground terminal or a metallic COLD

water pipe will usually provide a reliable ground

path. if cold water pipe is used, carefully check that the pipe does not contain insulated joints that could isolate the ground. In the absence of the cold water pipe, a ground rod or other source may be used. A No. 8 AWG copperwire should be used between the ground source and the KSU.

THE GROUND WIRE SHOULD BE KEPT AS Sl-td% ’ AS POSSIBLE AND CAN BE CONNECTED TO Tt@ GROUND LUG LOCATED Oh’ THE RIGHT OF THE KSU. (Figure 2.3)

. ;

, ‘I

400.4 KSU INSTALLA-mN “..

The KSU is designed for wall mounting only

A)

The KSU should NOT be mounted directly on@-_ ,

masonry surface.

If the KSU is to te mounted on a masonry surface, a wood,?n backboard of sufficient SIZE _ should be attached to the wall and the KSU mounted on the backboard.

Mount the KSU on the backboard usrng four

8’

fasteners. (The fasteners should be selected carefully so as to be capable of supportrng the KSU.) (Refer to Sec. 200.4 for KSU dimension@

install the ground using an insulated 8 AWG

Cl

copper wire. Attach one end to the grounding IL,.. on the leftside of the KSU cabinet and fasten G)) the other end to a good earth ground

(Refer to Figure 2.3.KSU layout).

The KSU power supply is located within the .F

Q

KSU. Because the KSU is a sealed unit. all

elecft-icai connecttons are provided externally L 1:

The power cord exits the KSU on the right SIC&: ‘Also on the right is a fuse holder that contains, a 0.5 Amp. slow-blow fuse. Power for the system is distributed internally (Refer to Figure 2.3).

The power cord should not be used with a

El

3-wire-to-2-wire plug adapter. A surge protector (ill Model 428) should be used to protect the power supply from electrical surges. The surge protector should be- installed in accordance wrth

.-

z.

,511

_-,

c,

_

!

,

REV - NOV. 1988

4-l

STARPLUS 308EX

ISSUE 2 JULY 1,1987

the manufacturer’s instructions and applicable local electrical codes.

WARNING:

DO NOT PLUG-IN THE POWER CORD AT THIS

TIME.

400.5 KSU CABLING

On the right side of the KSU are the RJl 1 C

connectors which are for CO lines. One (1) 25 pair

Amphenol-type connector is provided on the left side of the KSU (Refer to Figure 2.2) and is marked J-l. The J-l connector requires 180 degree male

ended plug cable for proper attachment. When connecting cable tail to the KSU, make sure

the designation on the AMP hood matches the designation at the connector’s input on the KSU.

After plugging in the required cables, a “horse

shoe” fastener should be placed around the mated AMP connectors to secure the cable to the

KSU connector.

Verify that the wires tire ‘broperly cross-connected.

Observe the telephone standard wiring color codes. Some points to be aware of while running the key

telephone cabling are:

Cabling should be routed to avoid flourescent light

fixtures. electric motors and generators, welding equipment and radio transmitters. Additionally. care should be taken to avoid hot locations such as steam pipes and furnaces, and areas where wiring is subject to abrasion.

CaUTiON

It is NOT recommended that power be applied to the system during the cable termination process.

400.6 LIGHTNING PROTECTION

The 308EX should have central office lines protected with proper lightning surge arrestors. The central office lines are exposed to damaging surges induced by direct or non-direct lightning strikes,

The protection should contain a complement of

3-element gas discharge tubes which ground high

potential surges, and associated circuits to absorb

and filter lower-level surge potentials. Care should be !

taken to ensure that not more than one set of protectors be installed on central office lines at installation premises. Improper installation of line protection can present a serious safety hazard.

400.7 KEY TELEPtiONE

A maximum of eight (8) key telephones may be

ins+Lalled with the 308EX Key System. Each key

telephone requires 2 pair (4 wires) for proper win: ‘;D

It is commended that 3 pair twisted pair cable be

used to connect the telephones to the system on[@,$

“home run” basis. The telephone end of the cab@:,!-, should be terminated on a modular jack.

At the MDF end of the home run, the cable shoul&‘:‘-” be terminated on a separate station connecting blgi_c, (66Ml-50) for cross connection to the “J” cabie. This method of cabling will allow for easy isolation. of station equipment during trouble shooting

procedures.

INSTALLATION

‘Y.

k

cl

,_ I’

-

:’

400.8 WALL MOUNT KIT INSTALLATION

All connections to the Key Telephones are fully modular. To wall mount the Key Telephone, it is

necessary to have one (1) Wall Mount Kit and one (1) 630-A type modular wall mount jack assembly equipped with two mounting lugs.

A) Remove the mounting cord from the telephon?-

This cord will no longer be needed.

B) Substitute the short modular cord on the wail

mount baseplate for the mounting cord remov$& in A) above.

C) Rotate .the plastic number retainer upwards to :

expose the screw underneath. Remove the ’ screw and slide the cover plate under the number retainer towards the hookswitch.

D) Replace the cover plate with the handset retaih-9

tab that is mounted in the wall mount base plate, and secure with the screw fromCabove.

E) Rotate the plastic number retainer downwards

and snap into place.

F) Align the mounting tab on the outer edges of th?

wall mount base with the holes on the key

tglephone base. Snap shut and fasten with the

screw.

’ ,

:‘.

’

.

.*

I \

4-2

-

STAWPLUS 308EX

-

/

mz-

ISSUE 2 JULY 1,1987

110

The telephone can now be mounted to the wall

G)

by mating the two keyhole slots on the baseplate with the lugs on the modular cover assembly. Check to make sure that the modular connector on the baseplate-has a firm connection with the

connection on the wall jack. (Figure 4.1)

400.9 PHONE BOX IN§?ALLATION

The Phone Box can make calls to preassigned

.,:

stations as well as receive and answer intercom calls. The unit should be located in weather protected areas where paging or monitoring is required.

The Phone Box consists of a top housing and bottom mounting plate. The top housing has a speaker, microphone, wire terminals and electronic circuitry. The housings are separated by inserting a thin, flat-edged tool at the bottom rim of the assembly. By pressing inwards on the recessed retaining tab, the assembly will open.

The connection of the Phone Box(es) to the KSU is

identical to that of the electronic keyset.

Refer to See. 400.7.

The bottom plate of the Phone Box assembly is fastened to the wall by mounting with customer supplied No. 8 or larger pan head screws. The cable is routed through the cable-entry holes provided on the bottom plate and is connected to the screw terminal strip on the upper housing. Four (4) screw terminals are identified by wire color on the sIk-screened printed circuit board to correspond with the wiring sequence at the punchdown connector at the MDF.

The slack wiring should be pulled back through the bottom mounting plate and the top housing snapped shut.

400.10 EXTERNAL MUSIC SOURCE

MUSIC-ON-HOLD, as well as BACKGROUND MUSIC can be connected using a customer provided tuner, tape deck, etc. Separate Music-on-Hold and background music volume adjustments are provided on the KSU. (Figure 2.2) Background Music (BGM) levels are also adjustable :lt each key telephone set. Connections are made on the J-l connector, the MOH pair. (Table 4-2)

If background music i’s desired, go to Section (programming), Data Field 21 and enable background music.

400.11 ALARM INSTALLATIOi .

The 306EX system may be used to transmit an ala’& signal to any station (except phone boxes) in the system. When activated by an external alarm system! a

COntinUOUS

speakers. Leads from the external alarm are connected to the terminals ALMT and ALMR

(Figure 4.3). See Section 500.7 for programming Alarm states. After the alarm has sounded, the system must be reset by first clearing the alarm condition on the external system and then by liftin the receiver at any station programmed to receive

alarm and dialing 9.

400.12 EMTTERY

The STARFLUS 308EX can be fully supported for complete operation during a power failure.

An externally provided 24 VDC battery package (gel type) and floa! charger is required.

A convenient plug for battery connection is located,on the left side of the KSU. (See Figure 2.2).

Table 4.2 provides examples of recommended

battery sizes for 2, 4 and 8 hour back-up at

various system sizes.

tone is transmitted to the station

BACK-UP

500

;

--.

@

,. -1~.

Y!

j

J

’

-,.:

-.

:

4-3

STARPLUS 308EX

ISSUE 2 JULY 1.1987

F”--.

e:.-. .:.

400.13 EXTERNAL PAGING

An amplifier for external paging may be connected

to the 308EX Key Telephone System. Allowed

telephones in the system can access this

paging

equipment by using a dial code. There ;s one (I )

External Paging Zone (without ampllfler) provided for

in the 308EX Basic System. Two way talkback paging is possible.--

Tne output impedance of the paging zone is 600 Ohms at 0 dBm. The low level voice signal output is specified at 5 milliwatts. Dry contact control is provided to switch “ON” the external amplifier or to momentarily remove background music, if it IS externally supplied to the paging device. All connections are made on the J-l punchdown

connector (Refer to Figure 4.3). The voice output from the Key Telephone System is provided on the EPVT B EPVR pair. The “make” contacts are

identlfted as pair EPCTL. After connection is made to the paging port, DTMF tones are generated over the page port for an ancillary zone page unit.

400.14 LOUD BELL CONTROL

The 308EX system provides relay contact closure to

activate external signaling equipment when an outstde call rings in. The station that will receive this Loud Bell Control is selected in programming, data field 28.

The Loud Bell Control dry contacts will follow the

assigned ringing of that statton. Locate the LBCT and LBCR terminals on the connecting block(pair 21)

Connect two wires to these terminals and route them

to a DC power source provided by the customer. All Incoming CO lines assigned to ring at the station

programmed to receive Loud Bell ringing will activate ihe Loud Bell Control, causing the LBC contacts to sequence In a .5 second on!2.5 seconds OFF rate until all lines have been answered. The LBC contacts are current-rated at 1 Amp!24 VDC.

400.15 EMERGENCY TRANSFER

In the event of a commercial AC power interruption, one CO. PBX line will automatically transfer to a

single

tine telephone (if Installed) for emergency communications. This SLT should be ed,;ipped with a ringer. It can be DTMF type instrument or rotary dial. Connection is done on the Jl block,

-.

4..

pair 23. Table 4.2.

400.16 HEADSET INSTALLATION

The 308 Key Telephone has been designed to operate with industry standard modular headset adapters and operator headsets. To modtfy a 3OE: ~. .., Key Telephone to use an external headset, plug tb,;-. headset adapter cord into the vacant handset jac@ on the key telephone base. Plug the telephone

, handset cord into the headset adapter box where[ indicated by the headset manufacturer’s rnstructim&y j

Then turn to the programming section of this man@l\ station configuration (data field 03). Enable the headset option for that particular station. Speakerphone operation is automatically disabled on Enhanced models and such features as On Hook Dialing and Handsfree speakerphone are rendered inoperable. However: lncomlng page. vo=

announcements, tone ringing and background mus@j

will still be heard over the keyset speaker. ,

400.17 POWER-UP AFdD H’dSTALLATlON CHECKLIST

Prior to actual power-up and initialization. the key system should be checked over to avoid start up delays or improper loading. A step-by-step check

list is provided for this purpose.

A) Ensure that the KSU is properly grounded

according to the instructions in Section 400.3.

B) Inspect the MDF for shorted wiring or impropei

polarity that would affect the Key Telephones.

C) Make sure that plug-ended MDF cables

connected to the KSU are secure and are plugged into the correct position.

D) Plug the AC power cord into the dedicated

117 VAC outlet.

I

--.:.

4-4

S-l-ARPLUS

308EX

KEY TI!bEPHOME SYSTEM

Stallon 11

RED BL;WH BLACK OR/WI-l YELLOW wH!OR

‘v:;w j g

GREEN RED BACK YELLOW

GREEN WHlBL RED BUWH BLACK WH/OR YELLOW OR’WH

GREEN WH.‘BL RED BLACK YELLOW ORI’WH

GREEN RED BL’WH BLACK WHIOA YELLOW GRIWH

GREEN ww6L EED EZACK YELLOW

I !

_

i

Stallon 13

L

StatIon 14

Statm 15

i

Station 16

Stahon 17

L

MUSIC~ON~HOLDiDACKGROUND MUSK:

!

EXTERNAL PAGE (VOICE) ‘,

EXTERNAL PAGE Dr?Y C’%TACTS

c I

ALARM (Sensing)

LOUD BELL CONTROL 1 (Contact)

!

Spare

Note: If no PFT connector Is located on the right

side of the KSU, the power failure (CO line 1) transfer is wired in the Jl connector (VI/GN and GNNI; pins 48T and 23R).

!

, I

Fwcbon

VT1

ti

i t

---

WHiBL

BU\Nti

i

WH’OR

0Fiiwt-i

i 4-

BL!WH

Wl-VOR

WU:8L

Buwt-l

WHIOR

c+vwH

i

vr3

VR3 SUWH 5

DT 3 RD‘BL OR3 BL’RD ! 6

vi-4 va4 Of%0=ID 7

DT 4 RD/GN

OR4 GN!RD 8 vr5

VA5 DT 5

DR5 VI'6

VR6 BUBK 11

DT 6 BK:OR

Cfi6 vi7 BWGN 38

vR7

DT 7

CR7 VT8 B&St.

r

EPVT

EPVR

EFCTL YUBN

F

I

EI;CTl. BNiYL

ALWT YUSL i 45

PMR SUYL 20

LBCIT WBL 46

LEClR E%vl

l-

MDF

Catde

WbliBL

wH!SL 30

RDIOR 32

RD:BN BNiRD i. “Z RDfSL 35 SL’RD / 10

81c’BL 36

ORiBK > 12

GN;BK 13

Bt‘L%N 39

6tmK

I

YUGN 43

GwYL 18

WGN C%M ’ 23

I

31

-

33

37

14

40

44

19

21

48

REV - Nov. 1988

SYARPLUS 308%X ISSUE 2 JULY I,1987

-

400.18 5A-l-ERY BACK UP UNIT (BBU) I. INTWODUCTIQN

The BBU houses&Q 12 V batteries connected in series which provide 24 V of DC power. The BBU also contains an AC input cord which provides charging power when the batteries are not rn use. Batteries are NOT. Included.

A 10” 14 gauge jumper wire is provided for

Interconnectron of the two 12 V batteries.

Four adapter wares (approx. 2”) are provtded for matching the exact battery termrnal sze. A plastic tie wrap

IS

provided for securing the batteries once

installed The BBU

IS

approved for use only with the Globe

battery, model GC 1290 rated at 9 0 amp hours;

and the Power Son!c. model PS-12240 rated at

24 amp hours These batteries may be obtained by calling your local telecommunicatrons supply house or calling the manufacturer direct and asking for the nearest drstnbutor.

75

% II. DESCRIPTION

A Capacity

The following table shows the approximate times for a fully charged supply to reach 90% voltage under different load conditions.

TA8LE A-GLOBE BATTERY

Discharge Current vs Time

Current vs Time

5

amps

2.5 1

amps amP

.5 amp 18 hr ,325 amp 20-i ht

LI

YASLE B-POWER SONIC BWTT%RY

Dischargs Currw~t vs Time

Current vs

5

,

2.5 1

amps

amps 8 hrs

amP

NOTE: All electronic key systems will begin to

operate Intermittantiy below a certain input voltage. Typically reliable operation

-w&be maintained to 90Fo of full voltage.

1 hr

2 hr 30 min 7 hr 30 min

Time

4 hrs

20 hrs

B. Dimlansions

8” high, 13.5” wide, 7.75” deep ‘..“I^ Weight without batteries: 1 1 lb.

C. Specifications

-Output fused at 3.2 A, 250 V

-Current limIted;- constant voltage charger

- Gel type batteries

-Charger float voltage is 27.6 V

- Cut off voltage point is 21 V

D. Pwsr R,;Pcluirements l

Input 117 VAC, 60 Hz

Fused at 0.5 A, 250 V

E. Environment

Temperature: 0’ - 50’ C

Humidity: Oyo - 95%

III. IMSTALLATION A. Introduction

These instructions cover installation procedure for the BBU. See Figure 2.2 for the location o the input socket. The input socket of the key system must be a female Mate-N-Lok.tyQe connector.

8. Installation Chedlist

2. _.

The following items are required to install the BBU:

1 BBU with wire kit (5 wires) and tie wrap

4 No. 12 panhead screws (tf wall mounted

Screwdriver Backboard or wall shelf if applicable I

C. Mounting

1. The BBU must be located within 6’ of an 2 AC receptacle and 3’ of the KSU:

2. The BBU can be placed on a wa)l shelf or It can’be wall mounted.

3. To wall mount the BBU:

-The 6BU is designed to be mounted on 8 backboard, either the backboard the KSU is mounted on or one specificzlly for the [ BBU.

- Mark for screw placement. either by measuring (the 2 top keyhole mounting slots are 8 % ” on center) or by placing the BBU against the backboard (before installing batteries) and marking the iocatioo of the 2 slots

( l

I

/

I

:

,.:,

4-6

- Partially insert 2 No. 12 panhead sheet metal screws into the backboard.

-Suspend the BBU on these 2 screws.

The large section of the keyhole will allow

the unit to-easily pass over the screwhead.

- Slowly lower the BBU so the small section of the keyhole is direct!y behind the screwhead.

- Tighten each screw so the unit fits snugly against the backboard.

- Insert 2 more screws into the bottom of the BBU where 2 more keyhole mounting slots are located.

D. Connections

1. Remove the BBU cover by turning the 4 screw locks and lifting the cover.

2. Install the two 12 V DC batteries in the battery compartment. Thread the plastic tie wrap through the vent holes in the side of the battery compartment and fasten around both batteries. Cinch the tie wrap tight.

3. Connect one of the adapter wires to the

black

10” jumper wire. Now install this jumper wire assembly between the NEG (- ) terminal of battery 1 and the POS (+) terminal of battery 2.

4. Connect another adapter wire to the BBU red battery wire. Now connect this wire to the POS (+) terminal of battery 1.

5. Connect the BBU black battery wire to the NEG ( - ) terminal of Battery 2.

6. Make sure the key system being connected

3

is turned on. Then connect the BB’J DC output cable to the battery input of the key system KSU.

7. Make sure the BBU power switch is In the OFF postIon. Then plug in the AC power cord.

8. Turn the power switch on the BBU to

ON

Installation of the BBU is now complete. IV. GENERAL INFORMATION

There is a “power on” LED which IS IIt when the

supply is connected to the AC power source. There is also a “battery” LED which IS IIt when the battery back up is in use. The BBU IS a flltered

battery back up power supply. Both rnput and outp: are fuse protected The charger clrcult IS floattng with respect to ground The charglngclrcult provide a constant voltage and mllllamps to the 2 gel cells.

IS

current limrted to 350 I

t

V. MAINTENANCE

In order to ensure proper operation of the battery ,

supply. the foilowing ooeratto.1 should be performej

once a month:

- Unplug the key system and the battery back up unit from the AC power to allow operation from the baiteries for 15 minutes

- Plug the key system and BBU power cord back into the AC outlet

VI. TROUBLESHOOTING When trouble IS reported, verify that AC power

IS

being supplled to the unit and that there are no

blown fuses. Check the LED’s to see if they are 111

Assistance tn trouble shooting IS available from the factory. When cajlrng you should have a VOM and ( test set avaIlable and be calling from the job ste Call l-800-843-4863.

,

-q

1

n

4-7

STARPLUS 308EX

ISSUE 2 JULY

1,198?

TABLE 4-2

A-GLOBE BATTERY

CONFIGURATION

1x2 2x4

AMP DRAW

l

APPROX BACK UP TIME

AMP DRAW 0.5 AMP 0.7 AMP 1 AMP 1.4 AMP

l

APPROX BACK UP TIME

0.5 AMP 0.7 AMP 1 AMP 1.4 AMP

18 HRS

I

B-POWER SONiC BATTERY

20+ HRS 20+ HRS 20 HRS 15 HRS

I

12 HRS

CONFIGURATION

I

3x6 3x8

7.5 HRS

3x6

I

1

5 HRS

3x8

,

NOTE: Approximate back-up times depict maximum current draw.

Actual back-up times will vary depending on system use and ambient temperatures.

Instaila:lon of the BBU IS now ccmplele

Battery Compartment

dBBIJ Charger ~~1

+

24 VDC

-

m

Low Vollage Plug Ou!puls

Jumper

BaK 2

4-8

STARPLUS 30BEX

ISSUE 2 JULY 1,19$7

WALL MOUNT TYPE 630 JACK

-7

\ NE

BASE PLATE

‘.

,

I

\ i

I

P

\

CONNECTING , BLOCK

i ‘,, /_

MOUNTING PLATE ’

4-9

PLATED STUDS

FOR WALL

MOUNTED _

/

:.:I:

PHONES

STARPLUS 308EX

KEY TELEPHONE SYS~M

FRocEssoR OR POWER FAILURE STATION

\ ,.’

--

I STATION WIRING 1 KSU d-pin

I I

i PFT connector I

I

/ np I Green 1

I I I

I

Rlffi

I

I Red I

I.

I

I -NOTE1

Ksu --

1 I

f I

I

FROM RJI IC

I I

I

/

np

I

/\

r$

vr vu DY

I I

I

CO LWE 1

RF-G

REV - NOV. 1988

4-10

STARPLUS 308EX

-

Jl CONNECTOR

c.‘>

MOH

-(INPUT)

MOH

--

ISSUE 2 JULY 1, 1987

.a

INPUT

iI=

-

----------_

46

43

18

YLGN

GN YL

YL’BN

EPVT

--

(OUTPUT)

EPVR

--

EPCTL

--

(CONTACT)

EPCTL

--

ALMT

--

ALMR

--

LBC 1T

-(CONTACT)

LBC 1R

--

MAKE CONTROL

I

EXTERNAL

?--J

CUSTOMER PROVlDtD CC

/VOLTRGE!-

ALARM DEVICE

LOUD BELL

CONTROL 1

EXTEFGUL CONNECTIONS

FIGURE 4.3

STARPLUS 308EX

500 CUSTOMER DATA BASE PROGRAMfvllNG

ISSUE 2 JULY 1,1987

! : 1

500.1 INTRODUCTiON

The 308EX Key Telephone system can be programmed to meet each customer’s individual needs. All programming is done at station number 10 using the Enhanced Key Telephone as the programming instrument. A Basic key telephone cannot be used for programming.

Upon entering the program mode, the key telephone

no longer operates as a telephone but as a

programming instrument with all of the buttons redefined. The keys of the dia! pad are used to enter data fields associated with system, station and CO line features. Features offer a wide range of

flexibtlltj thru programmrng CO lines buttons are

used to tietermrne CO ltne access, assign class of

service. determlne station features, etc. DSS buttons indicate statlons. hne group numbers, CO line configurat!on. system features, toll tables, etc.

At the time the system is installed, upon entering the program mode. the system MUST be initltalized to load default data into memory. See Table 5-l

for default data. If this pre-programmlng suits the customer. initialization IS ail that IS needed.

Any time data is to be changed, the program mode must be entered and then the individual data fteld A data field can be accessed to determine current programmrng or to change a speclflc feature withln a field

During programming. other keysets operate normally.

If a field IS entered but nothing IS changed, or changed but not entered Into memory (pressing HOLD,. tne previous data will remain Intact upon

] leaving the field. Data fields can be

: random.

In many of the data fields, programming is sequential, i.e. upon completing the programmrng of one CO line

or one station. the next line or station will automatically light are to

be

simply exit the field by either leaving the program mode (pressing the ON OFF button to OFF) or entering another data field. This is done by pressing

l

and entering that data field number.

When programming. tones are provided to help the programmer determlne correct or incorrect entry of data. A solld one second tone indicates the data

--

accessed at

UP

for programmlng. If no changes

made in the next line(s) or statton(

was accepted. An interruoted tone means an error was made. When this occurs, re-enter the and try again. Until new data is entered and 4$. accepted, the system will continue to operate under default values

Upon pressing the HOLD key for entering data.

that data will be stored in a temporary buffer ar <G :.‘:

This data is not entered into system memory at-@< I

has no effect on telephone operation until the I program mode is exited. This is done by press@@--1 the 0N:OFF button to OFF. Then the data in ttI~~.“’ temporary buffer is copied into permanent memo@ It is at this point that programming affects telepl&b

operation. Until the programming mode has bee?@’

exited, the system will operate under default or i?

previously programmed data. Customer data base preparation sheets should @$I

out before programming. Go through the following instructions and explanations step-by-step and.@ out all worksheets before attemptlng to program

the system.

Some fea!ures must have more than-one data fle\id.:, programmed for that feature to work. Where th&ii~) true, it will be stated in the instructions.

data

fie!d I

500.2 CUSTOMER DATA WORKSHEET

Before any attempt at programming is made, the,-, customer data wo&&&&s should be prepared.

These worksheets should become the permanet$]] record of customer programming When prepan?flL

the worksheet. refer to sectlon 500.6 for informaI~$

on specific data fields.

500.3 The da!a fields provide for system timer options,

central ‘office line configuratron and key telephon’ Y

features. Table 5-i lists the default values and da,!>

fields. When programming CO lines or stations. be sure to enter the exact number of digits speczied. The data fields are further described in Sections

500.6

500.4

Programming is done at station #l 0 using the Enhanced model electronic key telephone. Programming is always done at this station

DATA BASE FIELDS

to

500.31.

ENTERING THE PROGRAM MODE

”

h

5-l

SVARPLUS 308EX

B*Tz.wa&-v

.

ISSUE 2 JULY 1,1987

I

regardless of attendant assignment, class of service

or intercom directory number. To enter the program mode, the programmer

must first verify that the keyset is properly connected to stztion 10.

--

Press ON,‘OFF button (LED lights and intercom dial tone is heard).

On the dial pad press the l (asterisk) twice. On the dial pad enter 5-6-2-3 (LOAD).

Confirmation tone is heard. Dial tone is removed. The HOLD button and the ON,‘OFF button will

be lit. The system is ready to program. (Other keysets connected to the system

1 contrnue to operate normally.)

Press the * (asterisk) once. Dial desired 2 digit data field.

’ Enter customer data.

To load the entered data, press HOLD button

once. A burst of one second confirmation tone should be heard. If an interrupted tone is heard, re-enter data starting with step 5.

Repeat from step 5 until

all

data has been

stored.

To exit the program mode, press ON!OFF button (light will extinguish). All new data become effectrve S operational.

500.5 INITML?ITION

The system has been pre-programmed with certain features which are called default data. (Table 5-l ) These features are loaded into memory when the

system is initialized. The system should always be initialized when installed or at any time that the data base has been corrupted.

To initialize the system to default values.

1. Enter the programming mode. (Steps l-4, Section 500.4)

2. Press the asterisk (‘) once

3. On the dial key pad, enter the digit sequence.4-6-4-8 (INIT).

4. Press the HOLD button once. Confirmatton tone is heard. (Default data is loaded.)

NOTE: l 40 will initialize toll tables only.

l

20 will initialize system features only.

:

’ 10 Will initialize CO line features only ’ 00 will initialize statlon features only.

5-2

I.. _,

t

STARPLUS 308EX ISSUE2 JULVl,l$$I5?

Qc.cm-

-7

I i

TABLE 5-l

DATA FIELDS AND DEFAULT VALUES

--

Fteld Descnptron

-

Station Configuration

Class of Servrce DND System Speed Dtal Access Alarm Door Srgnal Preferred Ltne AnsvJer Call Forwarding Direct DSS CO Select Headset Paging Access

Flexrbfe DSS CO lhne access Page group Prckup Group

CO Line Configuration

LJne Group brie Type Srgnallrng

Toll Overrrde Pnva?e Lrne

CO tine Rrngrng-Day CO Lrne Rrngrng-Nrght Fiash Timer CO Ring Defect Dral Pulse

System Configuration

CO Lrne Queurng Holo Preference Alarm Detectron

Alarm Sgnalilng

Aulomatrc Privacy

Alarm Enable

Bacnground MUSIC Exclusrve Hold Recall System Hold Recall

Transfer Recall Trmer

Message Reminder Tone Pause Trmer Executive Sqcretary Loud Sell Control PBX Codes Attendant Postron Rrng Trmer.Preset Forward Statron Assgn -Preset Forward Conference Trmer Toll Table Allow A loll Table Deny A Toll Table Allow B Toll Table Deny 8

Data Field Sub Freld

01

02 02 02 02 02 02 03 03 04 05 06 07

11 12 12 12

12

13

14 15 16 17

21

21 21 21 -

21 21

21

22 23 24 25 26 . 27

2

3

4

28

30 31 32 33

34

41

42 43

44

Default Entry

All statfons et at COS 1 Enabled for all stations Enabled for all statrons Dfsabled at all stations Drsabled at all sta!rons Allowed at all stations Allowed a! all stations Disabled Allowed at al\ statIons Sequential. Sta 10 on DSS button 1 All stattons access all lanes All stations In Group 1 All statrons In Group 1

All CO lanes tn Group 1 All lanes assgned as CO lanes All CO lines set at DTMF

All rrng at attendant statron None assrgned .. All ring at attendant statron All ring at attendanl s!airon 2 seconds 300 msec. 60 40. 10 pps

Allowed Primary hold IS system

Closed Loop Continuous

Enabled at all statrons Drsabled Drsabled

60 seconds 60 seconds

30 seconds

Disabled (00)

2 seconds None assigned None assigned

- None assgned STA 10 as attendant

15 seconds

None assrgned

15 mrnutes

None assigned None assrgned

None assigned None assigned

at

all stations

I

-I

5-3

.-

500.6 STATION CLASS OF SEl?vlCE (Data Field 01)

Press DSS button of station to be assigned COS.

Press CO line button of class desired (LED is lit):

Class 1 =CO linet-Class 2 =CO line 2 Class 3=CO line 3 Class 4=CO line 4 Class 5=CO line 5 Class 6=CO line 6

Press HOLD button.

ISSUE 2

Toll restriction is assignable on a per station basis. There are 6 possible classes of service:

Class 1 - unrestricted Class 2 - follows entries in Allow & Deny Table A Class 3 -follows entries in Allow & Deny Table B Class 4 - allows 7 digits (8 or 8 if PBX line),

denies 0 8 1 as first dialed digit Class 5 - DSS calls & paging only Class 6 - receive only/phone box

By default all stations are assigned COS 1

When a CO line is marked PBX. COS restrictions

apply to the station only if one of 4 codes are dialed first.

JULY 1, 1987

500.7

bress DSS button for station to be programmed. ;To change a feature, press appropriate CO line

jbutton so LED lights up or extinguishes.

) CO 1 =do not disturb

, CO 4 = preferred line answer I CO 5=call forward

After programming a station, press HOLD button.

The LED for the next station will light for programming.

STATION DATA (Da!a Field 03)

CO 2=system speed CO 3 =alarmidoor signal

CO 6=auto select

Do Not Disturb A yes entry (LED on) indicates this station is allowed

the DND feature. System Speed

A yes entry (LED on) indicates thts statron is allowec access to system speed dtal numbers. The last 20 numbers are not montiored by toll restriction.

AfarmlDoor Signal The system can transmit an alarm signal to all available (non-busy) keysets programmed to receive this signal. A yes entry (LED on) means the station will receive the signal.

Parferred Line Ansfier Allows a station to answer any assigned ringing by simply lifting the handset. A yes entry (LED on) allows the station this feature.

Call Fmarding A station allowed this feature (LED intercom 8 transfe;red CO lines forwarded to another station.

,

onj

can have

A station allowed this feature (LED on) can automatically place the telephone in the dialing mode by simply pressing a DSS or CO line button. When the called party answers, the handset must be lifted to converse unless equipped with a speakerphone.

5-4

.-

STARPLUS 308EX

STATION DATA (Data Field 03) Press DSS

To change a feature press appropriate CO line button so LED lights up or extinguishes.

CO 1 - headset

CO 2 - page access

Press HOLD button.

button for station to be programmed.

--I

500.8 DSS ASSIGNMENTS (Data Field 04)

Press DSS button of station to be moved.

Press DSS button of location it’s being moved to. (A beep tone will be heard.)

Make all entries for all stations being moved.

Then press HOLD button.

If error tone is heard, duplicate or unassigned numbers have been entered. Re-enter the data field and try again.

To check which assrgnments have been made, press a DSS button. If that station has been moved, the

button pressed will be lit steady and the location it was moved to will flash. If no changes are to be 1 made, just press HOLD again. If upon pressing the button. it remains flashing, the physical and logical locations remain the same.

ISSUE 2 JULY 1,1987

-=a

Headset

A yes entry (LED on) means that the station has been equipped with a headset.

- .-

Page Access

A yes entry (LED on) means this station is allowed

to make pages. A no entry restricts the station tr.=.@

initiating any type of pa,ge.

.a.._ .-

By default DSS button 1 corresponds with sfatic@@$ DSS button 2 with station 2, etc.

This can be changed if desired. When DSS

appearances are changed, all station data follows Rhe station. The original location of statlon 01 alway<._:’ ;i remains the programming location regardless of ? DSS number assigned to it.

This feature allows one person to move from one statlon to another without changing phone and ygce take all individual station data including intercom number with them.

Each station must be assigned a unique circuit number (physical location). For example if 2 is moved to 3 then 3 must be moved somewhere

3 could be moved to 5 and then 5 moved to 2. The system does not allow duplicate or unassign’e numbers.

If station data is to be changed for a station fiBa, IIEZ been moved, the data will be programmed wherex%J the station has been moved to, not at the originalphysical location.

- .-- _-

.-

:-‘>

.: ,

.I

:

I’

500.9 CO LINE ACCESS (Data Field 05)

Press DSS button for station to be programmed.

‘Press CO line button(s) for the line(s) that station

will be able to access.

LED on -access LED off - no access

Press HOLD button.

Telephones are ailowed or denied‘access to CO ’

lines. This is programmable per telephone per

CO line.

By default all stations are allowed access to all line<:*“”

5-5

’

STARPLUS 308EX

ISSUE 2 JULY I,1987

500.10 PAGING GROUPS (Data Field 06)

Press DSS button of station to be programmed. Press CO lines to indicate paging groups:

-CO 1 -group l-CO 2-group 2 -

Press

HOLD button.

Next DSS button will light for programming.

PlCKUP GROUPS Press DSS button of station to be programmed. P?e?ss CO lines to indicate pickup groups:

CO 1 -group 1 CO 2 - group 2

Press HOLD button. Next DSS button will light automatically for

programming of next station.

(Data

Field 07)

5!lO.13 CO LINE GROUPS (Data Fisld 11)

Press CO line which is to be assigned to a group. Press STA button which indicates desired line group:

STA 10 - line group 1 STA 11 - line group 2 STA 12 -line group 3

Press HOLD button.

The next CO line will light for programming.

--

Stations may be assigned to one or both of 2 paging zones or not be assigned to a zone at all and thereby receive no pages.

By default all stations are assigned to group 1

If assigned to a group, that CO line button will be IIt Phone boxes also receive pages.

Stations may be assigned to one or both of 2 pickup u

groups or not be assigned to a group at all and. .-

thereby be unable to pickup another ringing

telephone by dialing a code. By default all stations are assigned to group let, If a station is assigned to a group, that CO line

will be lit.

Three CO line groups are available for a CO line t

be assigned to. Groups should be assigned

according to trunk type (WATS, FX, local, etc.)

Default assigns all CO lines to group 1

.I

,.

LEL

7

5-6

STARPLUS 308EX

ISSUE 2 JULY 1, I!%$7

500.12 CO LINE PROGRAMMlNG (Data Field 12)

STA LED’s willBe-lit indicating current programming. To change a featwe, press appropriate STA button so the LED lights or extinguishes.

STA 10 - CO line type STA 1 1 - signalling STA 12 - toll restriction override STA 13 - private line

Press HOLD button.

Y

r

CO Line Type

.-

If a line is to be a CO line, the LED should be lit. If the line is to be a PBX line, it should be

extinguished. When a line is marked PBX, a 2 digjt dialing code may be used (Data Field 30), after&@) which toll restriction applies to the next dialed d@t@

Signalling If the line is to be DTMF (tone), the LED should%@’ lit. If it is to be a pulse line, the LED should be extinguished. When lines are pulse. the break~rr%k& data should be programmed to match the servirkc 3 central office (Data Field 17).

Toll Restriction Override

If a CO line is marked with toll restriction over-rid’&<’

the restrictions applied to stations wrth COS 2, $I,54

-L,

are lifted and dialing is allowed. If the LED is lit , .’ this indicates the line overrides toll restriction.

Private Line Allows a CO line to be marked private and to f.la$$$I and ring at the specific programmed station only. -

This line cannot be retrieved from system hold by

other stations and does not have night service. This line can be programmed to call forward.

I

500.13 co LINE RINGNG - DAY (Data Field 13)

Press CO line to be programmed. DSS buttons which are lit indicate which stations

will ring on that line. To change assignments, press

DSS buttons so they either light up (station will receive ringing) or extinguish (stations will not receive ringing).

Press HOLD. Next CO line will light up for programming.

- . .

Telephones can be assigned to receive incoming’

CO line ringing during the day. By default all are assigned to ring at the attendant station. Telephones that ring during the day do not

automatically ring at night. They require programming.

A CO line can be assigned to ring at a station where access is denied. That station can transfer the cat!

but cannot flash. Refer to Table 5-2

: All lines can be assigned to ring at all stations or no phones can be assigned to ring on a line. .

Default assigns all CO lanes to ring,at station IO.

5-7

SfARPLUS 308EX

--ua%Q

-

TABLE 5-2

ACCESS AND RlNGlKi - DAY

iSSUE 2 JULY I,1987

a

1 Station Rssignmsnl_

-,Program Baay !3ewice

Activity

I

Dath-I Assignment Pro-zpm

-L

” .ight Service

,Marked Might

hinging) Activity

-.-+-A

_dccess & Ring Access & No Access & :: No Access &

-

Outdialing Outdialing No Outdialing No Outdialing

Incoming LEDs Incoming LEDs Incoming LEDs No Incoming LED Flash Flash Flash Flash

incoming Ring No Incoming Ring Incoming Ring No Incoming Ring FLEDs Follow

1

System Activity

Can Flash Can Receive

Transfer

i

ACCESS AND RINGING - NIGHT

Incoming LEDs

Flash

Incoming Ring

LEDs Follow Sys tern Activity

Can Flash Can Receive

Transfer

No Ring Ring No Wing

LEDs Follow

System Activity

, Can Flash

Can Receive

Transfer

TAEjLE 5-3

Incoming LEDs

Flash

Incoming Ring

LEDs Follow System Activity

Can Flash Can Receive

Transfer

LEDs Follow

System Activity 1 Follow System ;

Can Not Flash Can

I Can Receive

Transfer

No Access &

T

Ring

t

No Outdialrng

Incoming LEDs

Flash

Incoming Ring

LED Do No: Follow System

Activity Can Not Flash Can Receive

Transfer

1 LEDs Do Not

Activity

Can Receive

Transfer

I

No Outdialing

LEDs Do Not Follow System ,

Activity

Can Not Flash /

I

Plot

Flash 1

I

.i

I

L J

‘.y

500.14 CO LINE RINGIidG - MGHT (Data Field 14)

Press CO linetobe programmed. DSS buttons which are lit indicate which statlons will

ring on that line. To change assignments, press DSS buttons so they either light up (stations will ring) or

extinguish (stations will not ring).

Press HOLD.

500.15 FLASH TIMER (Dak Field 15)

Press CO line button for which the timer will work. Enter 2 digit timer value on the dial pad (01-99

which corresponds to 0.1 to 9.9 seconds). Press HOLD button. The next CO line will automatically light up for

programming.

Telephones can be assigned to signal IncomIng ringing CO lines during night operation. The attendant places the system In night servce by pressing that DND button. By default all lines are

assigned to ring at the attendant station.

A CO line can be assigned to ring at a phone w@@> access is denied. That user can transfer the Irnq@&t cannot flash. All CO lines can be at all phones during nrght service or no

be assigned to ring on a line. RE

Flash is a programmable openng on a line for signaling. When using a CO line. flash allows a &er to obtain new dial tone without loslng the lne This is particularly useful behind a PBX.

Defauli value is 2 seconds

G

500.16 CO R1NG DETECT (Data Field 16)

Press CO line button for which the timer will work Enter 1 digit timer value (2-9). Press HOLD button,

The next CO I Ine will light up for programming

500.17 DIAL PULSE (Data Field 17)

Press CO line which is to be assigned dial pulse.

Then press appropriate STA button:

STA lo- 1Ompps 60./40

STA 1 1 - 10 pps STA 12 - 20 pps 60140 STA 13 - 20 pps 66133

Press HOLD button.

66/33

The duration of the ringing sgnal from the CO or,?-!

PBX is matched with nnglng detectjon clrcurtr-y I&;Y’ 308EX KSU. The ring detect can range from 200-900 msec. dlvtded Into 100 msec. increm ,n; g=iQ

Default

Each CO line can send dial pulse signals to the , __’

receiving central off ice. Thebreek make ratlo an:%% pulses per second are programmable. Default assigns‘all CO lines as DTMF.

NOTE: In

changed from

using

IS

300 msec.

Canada dial pulse speed must not be

10

pps,

60/40

break/make w&n

dial pulse signaling.

5-9

STARPLUS 308EX

ISSUE 2 JULY 1,1987

-500.18 SYSTEM

CONFIGURATION

(Data Field 21)

STA LED’s WIII be M rndcating current programming.

To change a feature, press appropriate STA button

so the LED lights or ext?i@%hes:

-$TA 10 -queuing -. -. r” :I! STA 1 1 - hold preference

STA 12 - alarm detection

TA ’ 13 - alarm signaling mode

k

isi

TA 14 -automatic privacy

II

STA 15 - alarm enable

&@%TA 16 - background music @ss HOLD button.

.

._ -6.0

’

Queuing If this button is lit, queuing is allowed on a system basis. Stations queurng a line are recalled accordrng to line group queued.

4-+&d Pfekrence

The system may be programmed to have either exclusive hold or system hold preferred.

If exclusive hold is preferred, depress HOLD button

once for exclusive hold and twice for exclusive

hold (when using the telephone). If system hold preferred, depress HOLD button once for system hold and twice for exclusive hold. Transfer and conference calls are always placed on exclusive

hold.

Alarm Detection

Determines type of alarm signal received. LED lit

means closed loop; unlit means open loop. Alarm Signaling

Determines type of signaling received. LED lit means continuous tone; unlit means single tone.

IS

A yes entry (LED’lit) means that privacy is automa!ically provided on all communications in the system. To eliminate privacy, extinguish the LED.

Alarm Enable A yes entry (LED lit) means the system is programmed for alarm. Stations must then be programmed to receive the alarm signal (Data Field

02). You must also choose alarm signalllng - STA buttons 12 and 13.

:

Background Music

If a music source has been installed and background music is desired, toggle this button ON so the LED is lit. If this button is unlit, no background music

will be received through telephone speakers.

5-10

STARPLUS 308EX

5CIO.19 SYSTEM TlMERS (Data Fields 22-2s) Exclusive Hold Recall (Data Field 22)

En?er data field and dial 3 digit number between OCO and 255.

Press HOLD button.

ISSUE 2 JULY 1,1987

Reflects elapsed time before a CO line call placed on exclusive hold will recall the initiating station. If unanswered for the same elapsed time, it will recall to the attendant and if unanswered by the attendant

will recall all phones in the system.

Default is 060 seconds.

‘>

Reflects time elapsed before an unanswered placed on system hold is recalled to the initiated it. If unanswered for the same elap.sed ‘&II,. it will recall to the attendant and If unanswered &, the attendant will recall all phones In the systerrk

:: :

,’

,,

_’

System Hold Recall (Data Field 23)

Enter data field and dial 3 dIgIt number between

0008255. Press HOLD button.

Default is 060 seconds.

Transfer Recall (Data Field 24)

Enter data field and dial 3 drglt number between

0008255.

--

-3

,

Press HOLD button.

Mzssage Waiting Reminder Tone (Data Field 25)

Enter data field and dial 3 digit number between

0008255. Press HOLD button.

Pause Timer (Data Field 26)

Enter data fteld and dial 1 digit number between

1 and 9.

Press HOLD button.

Reflects the time elapsed before an unanswereg. transfer is recalled to the statlon that Initiated it.

If unanswered for the same elapsed time. It w~ll~-ii

to the attendant and if unanswered by the at’tenoq

will recall all phones in the system.

Default is 030 seconds.

A statton with a message waiting can be remlndeg at a timed interval with a tone. The tone WIII continue until all messages have been answered. The int&%$

can be programmed between 001 and 255 mr

By default the timer is disabled.

#%,.

?

When dialing a speed number, a timed pause in @$ sending can be inserted into the number. The le of the pause is controlled by the pause timer an ‘2 can be from 1 to 9 seconds. Default is 2 secon +-

9th

s

CkD

5-l 1

_-,

STARPLUS 308EX

--a.

-ps

500.20 EXECU-MEISECRETARY

-..a

ASSJGN~IENTS (Data Field 27)

\ Upon entering program field, CO line 1 will be lit for

entering the first pair---

:i

, Press DSS button to assign executive.

(LED will light steady) Press second DSS button to assign secretary.

,(LED will flash)

Press HOLD button.

‘CO line 2 will light for programming the second pair, Ithen CO line 3 for the third pair and CO line 4 for :the forth pair.

press HOLD after each pair entered.

To cancel an assignment, press CO line button of tnat assignment and then press any DSS button tvfice.

press HOLD button.

ISSUE 2 JULY 1,1987

There are 4 sets of Executive/Secretary pairs available for assignment. When the Executive is busy or in DND, intercom calls and transfers will be automatically routed to the secretary(ies).

-One executive can go to 4 secretaries, 1 secretary can answer for 4 executives, or 1 executive ‘can be assigned 1 secretary.

-z

500.21 LOUD BELL CQNTROL (Data Field 28)

Er!:er data field and press station button of station to be assigned ringing. (LED will Ilght)

Press HOLD button.

$00.22 PBX DIALING CODES (Data Field 30)

;;Upon entering data field, CO line 1 will light for

programming, the first code number.

3 ‘Enter the 2 digit number on the dial pad, If the

-kmber is only 1 dlgit, enter the pound (4) as the ‘sedond digit.

Press HOLD button.

.?ext CO iines will light for programming the other

‘3 codes.

bJG0.23 AI-ENDANY POSiT1BN fDab Field 31)

Enter data field and press DSS station button of the station that is to be the attendant.

Press HOLD button.

One loud bell control is available and can be assigned to any station. Loud Bell contacts will follow the assigned ringiiig of that station.

None are assigned by default.

^ _

Four 2 digit PBX access codes can be entered in’ system memory. When dialed, they sigr,al the system that an access code is being dialed and tS; toll restriction is to be applied at the next dialed digit. Other\tiise toll restriction does not apply. This allows dialing of P5X extensions 100, 1 10,

111, etc. A one digit code may be used. - -

One station must be assigned as the attendant for line recalls and entering the system into night

service.

Station 10 is assigned by default.

t

5-12

STARPLUS 308EX

500.24 CALL FORWARD PRESET (Data Fields 32 and 33)

Station Assignment (Data Field 33)

press DSS butt5 gsstation to be automatrcally

forwarded (LED lights steady). Press DSS button of statron to receive the forwarded

call (LED flashes).

Make all entries desired. Press HOLD button.

To remove a station for preset forward, press that DSS button twice.

ISSUE 2 JULY 1,1987 _

Ringing CO lines can be forwarded to another predetermined statton if the origrnal station is busy or does not answer. These lines will ring for a programmed period of trme before forwardrng Durtng thus time the busy station will hear muted ringing.

Preset Forward Ring Timer (Data Field 32)

Enter data field and dial 2 dlgrt number between

10 and 99.

’ Press HOLD button.

500.25 CONFERENCE TIMER (Data Field 34)

Enter data field and dial 2 digit number between 00 and 99

Press HOLD button.

Determines the amount of time a call ~111 ring K&I@;

tl

:-

!a

--

station before automatrcally forwardrng to the predetermined statron. Default sets the timer at la seconds.

Reflects amount of time the conference clrcurt w remain actrve if inrttator of the conference IS no .longer actively in the conference. A warnrng tone wil! be presented to remainrng users 15 seco.nds prior@< shutdown. Default is 15 mrnutes. ,

- :

5-13

STARPLUS 308EX

ms9a--

-.

ISSUE 2 JULY l,lg87

e

5QG.26

TOLL RESTRlCTl0N TAMES (Data Fieids 41-44)

Use the

.-- Toll-Allow Table A--Fietd 41

Toll Deny Table A 1 Field 42

Toll Allow Table B - Field 43

: Toil Deny Table B - Field 44

- Upon entering the data field,

- Dial the allow.‘deny number including ‘don’t cares’.

- Press HOLD for entering the data, STA button 11 will then automatically light up.

- Enter the next allow/deny number,

-.When ail of the numbers needed have been programmed and entered, either enter another da!a field or leave the program mode.

following DataFields to prograin toll tables:

STA button 10 will be lit.

(8 digits maximum)

The ‘Allow/Deny tables are organized into two sets of tables to allow the 308EX system to support 2 different toll plans at one installed site. Allow.Deny Table A is checked whenever a station is assigned Class of Service 2; and Allow.‘Deny Table B is Checked whenever a station is assigned Class of Service 3.

Each table may contain up to 16 numbers of up to 8 digits each. Any number of digits up to 8 maximum may be entered. Less than 8 digits may / be entered. For example, the programmer needs only to dial “0” and press HOLD to program operatq

restriction.

The following rules should be remembered when setting up the Allow/Deny tables:

1. If nothing is assigned in either the a1l.o~~ or deny table, no restriction-i’s applied.

2. If entries are made in the allow table and only there, then only the numbers in the table are

allowed. (Allow Only Restrictton)

3. If entries are made in the deny table and-only

there, then only the numbers In the table are denied. (Deny Only)

4. If there a-e entries in both tables. the allow table is searched first, and if the dialed number is found, it is allowed. If it is not found In the

allow, the deny table is searched. If the number

is found in the deny, it is denied; if it is not

found in either one, it is allowed.

5. Exchange Codes can be blocked by specific ..-

entries in the Deny lists or allowed by specific entries in the Allow lists.

When a CO line is marked PBX&OS restrictions apply to the station only if one of 4 PBX codes are dialed first.

The Allow S Deny tables are reserved for COS 2 and 3 respectively. See Data Field 01

(

t

:

’

When the pound (Z) is used, it ente-rs a don’t

care character. This will allow or deny any drgit O-9 in that location.

A CO line marked Toll Restriction Override is not

subject to restriction of COS 2, 3 or 4.

5-14

STARPLUS 308EX

ISSUE 2 JULY 1,1987

CO LINE BFaOGRAf’tVWNG

PROGRAM CODE

Line Group

Line Type

Signal Toll Override 12 DSS 12 Private Line

Day Ring

Night Ring

Flash Timer 15 Ring Detect

Dial PI ke

- 11

12 DSS 10 I 12DSSll

12 DSS 13

13

14

16 17

LINE 1 UNE 2 LINE 3 DEFAULT

Group 1 co

DTMF No None All Ring

Attefidan t Ail Ring

Attendant 2 sec. 300 msec.

60 40

10 PPS

5-17

-

S-rAWPLUS 308EX

-

-v-w

ISSUE 2 JULY 1, 1987

PROGRAM CODE FEATURE FORMAT DEFAULT NEW

21 DSS 10 - - CO Line Queuing Yes/No Yes

I

Hold Preference

t

I

21 DSS 12 ) Alarm Detection 1 Open/Closed 1 Closed

I ,

21 DSS 13 Alarm Signaling

I I I I

21 DSS 14 Automatic Privacy 21 DSS 15

21 DSS 16 Background Music Enable Yes/No

-

Alarm Enabie

22 Exclusive Hold Recall 23

System Hold Recall 000-299 sec.

c - 24 Transfer Reca!l

25 Message Reminder Tone 00-99 min 00 I 26 Pause Timer

;

-t---

I I

Executive/Secretary

I

1 Loud Bell Control

f

I

1 4 Sets, Sta f ( None

I

30 PBX Codes

1 Attendant Position

System/

Exclusive

Continuous/

Repeated

Yes/No Yes/No

System

I 1

Continuous

Yes

No I

NO

000-299 sec. 060 sec..

060 sec.

000-299 sec. 030 sec.

l-9 sec. 2 sec. ,

4 Pairs

Sta #, Sta .f

4 Nos., 1 or

2 Digit

I

None

I I

None

Sta 10 I

I

-r.

,,, ’

1

-

I

,

1

Rint Timer - Preset Fwd

Sta!ion - Preset Fwd

Conference Timer

5-18

lo-99 sec.

Unhmited

Sta I?, Sta #

00-99 min

15 sec.

None

15mK

I I

I

SYARPLUS 308EX

Programmed from attendant station.

i 10, : 112 ‘3

!

11' ! 12 I-- -

! 13 :.

I ,14 ,

,15i j i : / I 16,

,'7 !

18

7-r

B

! 20

I

' 21

N

j 22

L

i23 ; I

0

pi-

C

I 2.3

- .-

A

T

0

r4 s

2 IS

I

; 27 9 j ; /

i 29 :30 :-31 : : ; ,32 j. ! 33 1 34

i35 / : ; ( j 36 '37 , i

38 : 39 ! i40, / ; 1 ! 41 /

42; 43 ; ! 44 I 45 j 46 1 47 1

.481 / 1

49

Iill I, ,,,

,

I I I

:

/

I

/

1

I

,4 15

/ 16 7 /8 9 1 10

--.

I

1 I

I I

I / 1 i

tsSUE 2 JULY 1,1987

2:.

r

c;

3;

-$

I I

j

_ 1

I

I !

I I

/ I

i

! 1)

: :

Dig&

I

f

SYSTEM SPEED DIAL

1 1

1 !

1

I

1 I

I

1 I

-

'

/ I

.-

I I j

.

11 12 13 14 15 16

I

I I

I /

I j I /

I I

/

I

1

I

,

I !

I I

I 1 I /

/

I

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I I

5

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I j 1 / j / C

I

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1 ! I

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I

I I i

I

.I I i 1

1 1

! 1 I

I I

i j I

I

1

I I

I !

I

5-19

STARPLUS 308EX

Cods 41 -Allow Tabla,;A

ISSUE 2 JULY 1,1987

; B:n 14 i 1

Bin 15 Bin 16

1 21314

In 1

I

: Bin 2 I , Bin 3

Bin 4

i / j 1 i

1 j i i j !

I

5 6 7 .8

, I

I ( j

( I

/

Bin 1 (

Bin 15 Bin 16

cock! 44-Dar PJ

I

Bin 1

I

- ‘a..-

Tabla B

! 0

I

1 2 314 5 617 8

I I

/I

: Bin 6 /

).. pin 7

Bin 8 Gin 9 Bin 10

,

Bii 1 1

I

Birl 12 (

t

Bin 14

1 Bin 16 1

I I I I I I I

I I

I

I .I I I

I

I I I I I I I I

STARPLUS 308EX

- --

ISSUE 2 JULY I,1987

vm

600 FUNCTIONAL TEST PROCEDURES

This section describes the procedures that should be followed during system start-up. The installer will

._ also find these teststo be helpful in the event of

system malfunctionxnd trouble shooting, System trouble-shooting will be confined to replacement of key telephone sets and fuses.

600.01 F’RELIMINARY CHECKLIST

Before starting the functional test procedures it is recommended that the following checklist be completed. Thus is designed to save time and

600.2 KEY STATION TESTING I

OPERATIONAL TEST RESULT

1.

Connect the modular cord

to the instrument.

2.

Depress the ON’OFF button on the Instrument.

3. Background music,

3.1 With the ins!rument in an idle state. depress 8 on the dal pad.

3.2 Adjust the voice volume knob (closest to the user) of the instrument.

3.3 Press 8 again.

4.

Do Not Disturb

4.1 Depress the DND button.

NOTE: Telephone must

be on-hook.

4.2 Press the DND button again.

1.1 Tone is heard for a short time I 1

I j 2.1

I 2.2 Associated statlon

I

j 2.3 I

3.1 .l Background music is heard

3.1 .2 No reactton.

3.2.1 Volume is increased or

3.2.2 No reaction.

3.2.3 Low volume - BGM.

3.3 MUSIC is turned off,

4.1 .1 DND tamp is lit steady.

4.1.2 No reaction.

4.2.1 DND lamp goes out.

from the speaker of the instrument. All LED’s are momentarily illuminated.

1.2 No tone, no reaction.

ON’OFF lamp lights.

DSS key Irghts. No reactlon

decreased, as desired.

possibly eliminate the need for more detailed trouble shooting.

Check: A) Station cables for proper connections and

polarity.

6) Central office line connections. C) Earth ground connections. D) AC power cable. E) Music source connections (if provided.) F) Alarm connections (if provided.)

-i PROCEDURE

1.1 Normal

Check statlon wiring.

1.2

2.1 Normal

2.2

3.1 Normal

3.1 .2 Check that instrument IS

3.2.1 Normal

3.2.2 Check the volume connector

3.2.3 Adjust BGM adj. located on

3.3 Normal

4.1 .I Normal

4.1.2 Check the connections of

4.1 .3 Verify station is allowed

4.2.1 Normal

Normal Check the connections of

2.3 key board connector

“K” in the instrument.

in on-hook state. Check the Music Source connection at the KSU.

(VL2) (closest to line keys) in the instrument.

left side of KSU.

key telephone. DND tn data base.

sa

-

6-l

QPERATlONAt

5. Tone ringing volume.-

-NOTE: Instrument must be in tone signaling mode.

5.1 From another instrument, place an intercom call to

set under test.

TEST

RESULT PROCEDURE

5.1.1

Warble tone is heard.

Adjust volume.

51.2

Warble tone is not heard

’ 5.1.1 Nonal

5.1.2 Check the connections of key telephone.

5.2 Adjust the tone volume

6. Transmitting of Data Signals

5.1 When incorrect or no data signals are transmitted between KSU and instrument.

5.2.1

5.2.2

6.1 .l

. .

Increase or decrease volume as desired. No reaction.

Only 0N:OFF LED will light when pressed. The remaining LED’s will

not light or will flash

randomly.

5.2.1 Normal

5.2.2 Change the instrument.

6.1 .l Check cabling to key telephone and J-l wrring

/ 6.1.2 Replace key telephone.

6-2

STARPLUS 3D8EX ISSUE 2 JULY I,1987

P

600.3

INTERCOM FUNCTlONS TEST

OPERATIONAL TEST

1.

Intercom Call-

1 .l Depress the DSS button for

the desired instrument.

a. If the called instrument is

a speakerphone and is placed in the handsfree talk back (voice) mode.

j

I 1.2 If the called station answers

by lifting the handset

1.3 Call PIckUp a. Uft Handset and depress

DSS button for called

statjon.

b. To answer at another

station, lift the handset or depress the ON/OFF button.

c. Depress 6 on the dial pad.

I

c

1 .l .l ON/OFF lamp lights.

1.1.2 DSS lamp of called party

1.1.3 Intercom lamp (HOLD button) / 1 .1.3 Normal

1.1.4 Busy tone or DND tone ’ 1 .1.4 If called party is off-hook,

1.1.5 3 tones are heard(handsfree).’ 1.1.5 Normal 1 .l .6 Handsfree communication 1.1 .6 Normal

instrument, if it is a speakerphone.

1.1.7 HOLD button flashes at call party.

1 .1.8 Intercom call is not

connected. guide, section 7

1 .l .9 Intercom ringing is heard

instead of 3 tones. is in P or H mode

1 .l .1 OHandsfree conversation at

the called instrument is not possible.

1.2.1 The flashing HOLD lamp of the called instrument lights

steady.

1.2.2 Ring back tone is stopped.

1.3.a Intercom rmgmg or I 1.3.a Normal CO rmgmg heard at the called station.

1.3.b Intercom dial tone is heard.

1.3.~ Called station returns to idle state. HOLD lamp is extinguished. intercom conversation between calling instrument and answering station is possible. If answering is not possible

RESULT

is lit. of called party is flashing

30 IPM.

is heard.

is possible at the called

I

PROCEDURE

1 .l .l Normal 1 1.1 .2 Normal I

I

in DND mode or not installed; normal.

I 1 .1.7 Normal ’ 1 .1 .8 Consult trouble shootmg

1 .l .9 Conflrm whether called statlo; 1 .l 1 OCheck connectlons of

key telephone

1 .l 1 1 Check that called Instrument

has speakerphone

1.2.1 Normal

1.2.2 Normal

.

1.3.b Normal

- .’

1.3.~ Normal

Normal

Change the answering instrument.

I

<

/

6-3

STARPLUS 308EX

600.3 NT-EWCOM FUNCTIONS TEST (Cont.)

I

j 1.4 Intercom-CoriferGice

j 1.7

OPERATIONAL TEST

a. During aninteicom

conversation, depress the CONF button.

b. Depress the DSS button

for another party, (3rd instrument)

c. When third party answers,

depress CONF button.

1.6

Call Wai!ing (Camp-On) a. Lift the handset and

depress the DSS button for the desired statron

that IS busy on the

CO line or Intercom.

b. Depress the CAMP-ON

button twice.

Transferring intercom calls to Exec-Set instrument.

The incoming intercom call

is routed to the secretary

when the executive statjon

is busy.

Paging

a. Lift handset.

Dial 74 on the dial pad. Make paging announcement.

b. Hang up

RESULT

1.4.a Party goes on HOLD.

1.4.b No change. Busy tone is heard.

1.4.~ Ringing tone is heard. All three parties are connected together for conference. “-I

1.5.a Busy tqne is heard

1.5 b Ring back tone is heard at the calling station and 2 bursts of tone are heard over the speaker at the called statlon. HOLD lamp is flashing at the called station. Busy tone is heard contrnuously.

1.6.1 The incoming intercom call is automatically transferred

to the secretary station.

1.6.2 The incoming intercom call

is not transferred.

1.7.a ALL CALL warning tone is heard over key telephone speaker. HOLD lamp lights up steady. All idle instruments not in DND or busy are paged.

1.7 .b Paging is terminated and all stations not off-hook return to idle status.

li4.a Normal .?,__

1.4.b Normal The 3rd instrument is busy

or not installed; normal.

1.4.~ Ncnnal ‘-

1.5.a The called Instrument is busy Normal

1.5.b Normal

Normal Check connection of the

called instrument.

1.6.1 Normal

1.6.2 Confirm the programming of ExeciSec assignment.

1.7.a Norma) Normal

Normal -

Change the instrument and

check programming for page zones.

1.7.b Nom-al

6-4

-

STARPLUS 308EX ISSUE 2 JULY 1, 1987

600.4

CO LINE FUNCTIONS TEST

OPERATIONAL TEST

1 Outgoing Calls

1.1 Lift the handset or depress the ON.OFF button and depress a CO line button.

2. Incoming Calls

2.1 lncomrng CO Ringing

/

22

Depress the flashing CO

line button.

3

Transfernng a CO lrne call

?l

3

During a CO lrne conversa!~on. depress the ,DSS bution for station

I

i

!o which CO lrne IS to

be transferred and go

On.hOOrc

(Unscreened transfer)

3.2 At the 2nd instrument, depress the flashing CO line button after answering intercom call from 1 st instrumen!.

(Screened transfer)

r

t

The CO line lamp is lit

1 .l .l

steady. 1 1.2 Dial tone is heard. 1 .l .3 CO lamp is not lit.

1.1 .4 Dial tone is not heard

i 2.1 1 CO ringing is heard. I 2.1 .2 CO ringing IS not heard but

I

2 1 .3 The CO line lamp is flashing

4 2.2 CO lrne lamp IS Irt steady.

3.1 1

3.1 .2 The CO line lamp is flashing

3.1 .3 At the 2nd insirument. the

3.1.4 MUSIC-ON-HOLD is

3.1.5 No MUSIC-ON-HOLD is

3.1.6 Low music volume.

3.2.1 The CO line lamp is steady

3 2.2 The CO line call is not

CO line IS flashrng

at 30 IPM.

Converse with callrng party

The CO line is placed on

HOLD automatrcally. I-HOLD at transfernng

station: solid at callrng statlon

CO line lamp is flashing at 240 IPM (Indicating the transferred CO line IS on

exclusive HOLD.)

transmitted to the external

CO line subscriber.

transmiiled to the external

CO lines.

at all stattons in the system. transferred to the desired

stiitron.

RESULT

I

L

1 .l .l Normal 1 .1.2 Normal (

1 .1.3 Check line access (

1

1 .1.4 Check the connectrons of

2.1 .l Normal

2.1 .2 Check for rend programmrng

2.1 .3 Normal ;

2.2 Normal

3 1 .l Normal

3. I .2 Normal

3.1 3 Normal

1 .3.1 4 Normal

I

1 3.1 .5 Check_connections of

I

!

I 3 1.6 Adjust MOH ad] located on I

j 3.2.1 Normal

3.2 2 Check that called statron IS

PROCEDURE

..w

programming. CO line at RJ 1 1 C connect;

on KSU.

assignment. (Day Nigh!) Check CO lrne connection 6 at RJl 1 C connectors on KSU

musrc source.

left stde of KSU.

not In DND.

Consult trouble shooting /

guide (Set 7).

(

I (

c

(

I

1

6-5

STARPLUS 308EX

eqo.4 co LINE FUNCTlONS TEST (Csnz.)

I

-

cm3?.4T1ONAL TEST

4. - Add-On-Conference

4.1 During a CO line conversation, depress the CONF button then depress the DSS button for station number desired to the 2nd instrument. Press CONF again.

4.2 Hang up the handset at the 1 St station to terminate

conference call.

5. Mu!&line Conference

5.1 a. Make an outgoing CO line call to subscriber (8).

b. Press CONF button

(CO line party (B) will automatically be put on I-HOLD at ybur s’tation, exclusive busy at other station.)

c. Press another CO line

button to make another outgoing CO line call to Party (C).

d. Press CONF button again.

6. Flash

6.1 During the CO line conveisation. depress the FLASH ( LI ) button.

r

-I-

4.1 .l The CO line is placed on

4.1.2 The three parties are

4.1.3 At the 1 st station: The CO line lamp is lit steady.

4.1 .4 2ns station: The CO line lamp is lit steady.

5.1 .d All three parties are

connected. Yhe two CO li:x hmps are lit steady.

6.1. 1 CO dial tone is heard again.

RESULT

HOLD. connected for conferancing.

ISSUE 2 JULY 1,1987

tii j

I

4.1.1 Ncmlal

4.1.2 Normal

4.1.3 Normal

4.1.4 Normal

5.1 .d Normal

6.1.1 Normal

j

. . .

6-6

STARPLUS 308EX

700 MAIPITENANCE AND TROUBLE SHOOTING

ISSUE 2 JULY 1,1987

’ 700.1 GENERAL INFORMATiON

700.2 INTRODUCTiON

This section provides common maintenance, trouble

-shooting 308 Key Telephone System. It is advisable to use

the latest issue manual and supporting documentation whenever possible.

The 308 architecture is designed so that all solid state circuitry is enclosed in the KSU. There are no modular or replaceable type printed circuit cards located inside the KSU. There?re, the KSU unit is

“sealed” and the cover should not be removed. Isolating faults in the replaceable units (KSU, Key Telephones, or external devices) requires no special knowledge of solid state electronics or

microprocessor programming techniques. The 308 requires no involved or complicated mechanical procedures for installation or removal of peripherals. In troubleshooting, all cables, plugs and attaching hardware should be removed and installed carefully.

and

repairinstructions for the STAR PLUS

700.3 PREVENTIVE MAINTENANCE

A systematic preventive maintenance program is essential to reduce the possibility of system failures. The routines for general type servicing, which includes cleaning and inspecting, should be done on an annual schedule. More frequent intervals are required where extreme environmental conditions

exist such as high temperature, humidity, dust, etc. These routines should include, but are not limited to, the following:

- Hardware and cab!ing. Check for general mechanical integrih], loose or broken wires, plugs,

: or connectors. Tighten or repair as necessary.

- KSU. Inspect air vents located in frorlt and 6n top of the KSU cabinet for unrestricted air passage.

-

MDF/cabling. Inspect the MDF for loose wires, obstructions, dust and dirt.

700.4 TEST EQUIPMENT AND TOOLS

The following test equipment and tools are

necessary in performing maintenance and repair on the

308.

-Voltmeter.

- DTMF/dial pulse hand held test telephone.

- Standard telephone repairman’s hand tools.

700.5 SPARE PARTS

The trouble shooting and repair instructions are ,

based on the assumption that spare Key Telephones and KSU are available to the repairman either on-site or at a central warehouse/storeroom location. In addition, spare fuses, jacks, wire and terminal blocks should be available.

700.6 FIELD SERVICE ENGINEERING

The installation, trouble shooting and repair are described in detail within this manual. However, many field type questions such as application requirements and trouble shoottng assistance. a which require support. Such services are availa&@ through the Field Service department. I

k’ _

700.7 TROUBLE SHOOTING BROCEDURE.qs

700.8 FAULT CLASSIFICATION

Reported problems comr?s from a variety of peo@e under differing conditions, therefore all trouble reports should be thoroughly examined so that th& exact problem is und&stood. Do not always sus@ the 308 equipment. Be sure to check external interface equipment such as the MDF, interconnection points, cabling, central office, or programming. To help isolate a fault, the followin? should be investigated.

A) Were any changes made recently to the

customer data base that could cause the problem?

B) Were any changes made recently to cabling

that could cause the problem?

C) Is the’trouble condition associated with one

circuit, a particular section or sections of circ@tsr, (i.e. CO lines, stations) oy_common to all circuits?

D)

Is

the trouble intermittent or continuous?

E) Could the trouble be caused by “cross

symptoms” such that two failures mask the problem?

700.9 SYSTEM FAILURES

V$ious problems will affect the entire system. These are normally related to power failures, central processor failures,‘or memory failures., Where central processor or memory failures Occur,

---

‘;’

7-l

STAWLUS 308EX

-,,

ISSUE 2 JULY I,1987

F the KSU must be replaced. When loss of power

occurs, steps can be taken to localize the problem.

700.10 POWER FAILURES

The loss of commercial-power will shut the system

down, unless external battery back-up is provided.

‘This loss of power could come from tripped circuit

‘breakers, AC cords unplugged, or a fuse blown.

‘When a power failure occurs, test for voltage iworking toward the source. The power monitor

LED will remain lit when power is present. Since the

,processor or power failure will cause switch over to

,the- power failure telephone, the LED should be

used to determine whether it is a power failure

Ior processor failure.

iOO.11 KEY TELEPHONE FAlLURES

The following statements should be considered !when isolating and categorizing key telephone ?ailures:

Is the reported fault: I- Present on one telephone only?

) Check the wiring, programming, telephone

and KSU. Common to station numbers in pairs?

I) (l-2, 3-4, 5-6, etc.) 1 Check the wiring polarity and KSU.

‘- Common to all station numbers? ) Check the programming and KSU.

I- Associated with a key telephone that was recently

moved?

Check the wiring, programming, telephone and

KSU.

Associated with programming changes recently

rrlade? (Ringing, CO line access, etc.)

Check for proper and accurate programming.

- Occurring intermittently? Set up a test to duplicate the problem,

- Accompanying a software feature? Test the feature operation, programming and KSU.

760.12 COIPBX LINE FAILURES

The following may help isolate problems on

COi’PBX lines:

Is the reported fault: )

- Present on one CO line only? Check the affected CO line, wiring, plug connections and KSU.

-Common to two or more CO lines? Check the CO lines, wiring and KSU.

- Associated with a Key Telephone? Check the programming, telephone and KSU.

- Associated with signaling (DTMF, dial pijrse)?

Check the programming, CO line and KSU.

- Associated with CO incoming ringing? Check the programming and KSU.

- Occurring intermittently?

Set up test to duplicate problem. Once problem

can be duplicated, check affected programming, telephone, CO line or KSU.

700.13 FEAT-URE OPERATlON FAtLURES

All features are controled by software and most are

controlled exclusively by the software. However, others require supporring equipment. For this reason, programming should be checked before corrective maintentance is done. Also check that the customer is using the features properly, as such failures are often the fault of the user. Features that use supporting equipment could have faulty equipment. This should be checked.

The following is a list of features that use additional equipment:

Alarm - alarm system Background Music & MOH - music source,

connections

System battery back-up - battery package 8

charger

Loud Bell Control

Power failure transfer - telephone(s), wiring / External paging

The remaining features are totally software; therefore, the loss of commands from the KSU and communication with the telephone could be the problem. Check wiring distance (loop length) and the use of 3 pr. twisted wire.

-

external power source 8 ringing ‘device

- amplifier, speakers, connections

I

‘.

7-2

STARPLUS 308EX

-

T

v

$7,

-

E

ISSUE 2 JULY ?,1987

-w

1

P

r

7-3

STARPLUS 308%X

.v

--

PROCEDURE

---N-.7mx..

ISSUE 2 JULY I,1987

RESULT

1. Inspect Installation

2.

Plug in AC Cord.

I I

3. Feature Verification

1. CO line connected to proper RJl 1 C connector. (Figure 2.1)

2. MDF cabling punched down correctly on 66Ml-50 block. (Table 4-2)

3. External connections connected properly. (Figure 2.1)

4. Music source wiring secureiy connected. (Figure 2.3)

1. Power LED ON. (Figure 2.3)

2. AC power input voltage 106 to 128 VAC. (Table 3-3).

3. MDF voltage for station. VT (-) to DT (+)=28 VDC+lS% VR (-) to DR (-I-)=28 VDC+15%

1. Syskem programming according to desired feature operation. (Sectron 5.00)

2. Features function as described (Section 300.1)

1

7-4

STARPLUS 308EX

ISSUE 2 JULY I,1987

PART NUMBERS FOR STARPLUS 308EX

SP30830-00 SP6161 O-00 SP6161 o-44 SP6161 O-54 SP6161 O-60 SP61612-00 SP61612-44 SP61612-54 SP61612-60 SP61616-44

SP6 1640-00 SP6 1640-44 SP30850-00 SP61652-00 SP6 1654-00

SP6 1660-00 SP61660-44 SP6 1660-54 SP61660-60

SP61662-00

SP6 1664-00

SP61664-01

VC61101

308EX KSU BASIC KEY TELEPHONE - BLACK BASIC KEY TELEPHONE - ASH BASIC KEY TELEPHONE - GRAY BASIC KEY TELEPHONE- BURGUNDY ENHANCED KEY TELEPHONE - BLACK ENHANCED KEY TELEPHONE - ASH ENHANCED KEY TELEPHONE - GRAY ENHANCED KEY TELEPHONE - BURGUNDY PHONE BOX- ASH

WALL MOUNT KIT - BLACK WALL MOUNT KIT - ASH STARPLUS 308EX INSTALLATION MANUAL

STARPLUS BASIC STATION USER GUIDE STARPLUS ENHANCED/EXECUTIVE STATION USER GUIDE REPLACEMENT HANDSET- BLACK REPLACEMENT HANDSET- ASH REPLACEMENT HANDSET- GRAY REPLACEMENT HANDSET- BURGUNDY BUlTON CAPS (1 RED, 9 CLEAR)

BLANK DESIGNATION TABS FOR BASIC TELEPHONE BLANK DESIGNATION TABS FOR ENHANCED TELEPHONE BATTERY BACKUP UNIT