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1224ex
User Guide
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Vodavi 1224ex User Guide

VODAVI
VODAVI COMMUNICATIONS SYSTEMS
STARPLUS
1224EX
ELECTRONIC KEY SYSTEM
GENERAL DESCRIPTION
INSTALLATION AND
MAINTENANCE MANUAL
STARPLUS 1224EX KEY TELEPHONE SYSTEM
........................................................................................................
SECTION 500
500.1
500.2
500.3
500.4
500.5
500.6
500.7
500.8
500.9
500.10
500.11
500.12
500.13
500.14
500.15
500.16
500.17
500.18
500.19
500.20
500.21
RS232C PORT
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
INSTALLATlCiN
SITE PLANNING .......................................................................................
UNPACKlNG THE KSU ............................................................................
KSU GROUNDING ...................................................................................
KSU INSTALIATION KSU CABLING
UGHTNING PROTECTION ......................................................................
KEY TELEPHONE INSTALLATlON ..........................................................
WALL MOUNT KIT INSTALlATiON
PHONE BOX INSTALLATION EXTERNAL MUSIC SOURCE
ALARM INSTALLATION
BATTERY BACKUP
UCTERNAL PAGING
LOUD BELL CONTROL/A-LEAD INDICATION
EMERGENCY TRANSFER
HEADSET INSTALLATION POWER UP AND INSTALlATlON CHECKLlST
SIU MODULE INSTALlATION RUC INSTALLATION BAlTERY BACKUP UNIT SMDR PRINTOUT
WIRING
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44
.
5-l 5-l 5-l 5-l 5-2
5-2 5-2 5-2 5-3
5b 5-3 5-3 5-3 5-4 5-4 5-4 5-4 5-4
5-5 5-5 5-7 5-8
SECTION 600
600.1
600.2
600.3
600.4
600.5
600.6
600.7
600.8
600.9
600.10
600.11
600.12
600.13
600.14
600.15
600.16
600.17
600.18
600.19
600.20
600.21
600.22
600.23
600.24
600.25
600.26
600.27
600.28
W’STOMER DATABASE PROGRAMMING
INTRODUCTION DATABASE WORKSHEETS DATABASE FlELDS PROGRAM MODE ENTRY
INlTlALlZATlON ........................................................................................
STATION CLASS OF SERVICE
STATION PROGRAMMING.. ....................................................................
FLEXIBLE FLEXIBLE PAGE GROUPS PICKUP GROUPS PROGRAMMING
CO UNE GROUPS ...................................................................................
CO UNE DATA .........................................................................................
CO UNE RINGING ...................................................................................
FLASH TIMER ...........................................................................................
CO RING DETECT ....................................................................................
DIAL PULSE ..............................................................................................
SYSTEM DATA .........................................................................................
TIMERS .....................................................................................................
EXECUTIVE/SECRETARY ASSIGNMENTS
LOUD BELL CONTROL/A-LEAD INDICATION ........................................
PBX DIAUNG CODES ..............................................................................
ATTENDANT POSITION ...........................................................................
PRESET FORWARD RING TIMER..
PRESFT CALL FORWARD .......................................................................
CONFERENCE TIMER .............................................................................
SMDR
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STATION NUMBERS ..............................................................
BUllONS.. ..............................................................................
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BASIC TELEPHONES/DSS CONSOLES..
.............................................
................... . ......................................
.................. 6-l 1
6-l 6-l 6-1 6-2 6-2
6-3 6-4 6-6 6-7
6-9 6-10
6-12 6-13 6-14 6-15 6-16
6-l 7 6-18 6-20 6-23
6-24
6-25 6-28 6-27. 6-28 6-28 6-28
JULY 1989
ii
I .- -
_..
sTARPLus 1zaEx
KEY TELEPHONE SYSTEM
VODAVl COMMUNICATIONS SYSTEMS
For sales infomation call 1s (in Arizona call
94W971). Iln Canada ca!I yew distributor.
For technical
-1971). In Canada call your distributor.
support
call l-80&35&7279 (in Arizona call
.
100.1 PURPOSE
This manual provides the information necessary to
program,
STARPLUS 1224 Key Telephone System.
100.2
install, operate and maintain the
REGULATORY INFORMATION
(FCC)
The Federal
has established rules which allow the direct con­nection of the STARPLUS 1224 Key Telephone System to the telephone network. Certain actions must be undertaken or understood before the con­nection of customer provided equipment is com­pleted.
A. TELCO NOTlFlCATlON
Before connecting the STARPLUS 1224 Key
Telephone System to the telephone ne@ork, the
local serving telephone company must be given advance notice of intention to use customer provided equipment (CPE) and provided with the
following information:
1. The telephone numbers to be connected to
the system.
2. The FCC Registration Number located on the Key Service Unit (KSU): DLP82V19889-MF-E*
3. The Ringer Equivalence Number also located on the KSU: 0.56
4. The USOC jack required for direct intercon­nection with the telephone network: RJ21 X
5. The 1224EX KSU is UL listed, file number
42U5.
*NOE: If no key telephones are programmed to have a pooled group button FCC# DLP82V19891­KF-E may be used.
B. INCIDENCE OF HARM If the telephone company determines that the cus-
tomer provided equipment (CPE) is faulty and pos­sibly causing harm or interruption to the telephone network, it should be disconnected until repair can be made. If this is not done, the telephone com­pany may temporarily disconnect service.
Communications Commission (FCC)
C. CHANGES IN SEFlVICIi
The local telephone company may make chan-
ges In its communications facilities or proce­dures. If these changes should affect the use of the 1224 or compatibility with the network, the telephone company must given written notice to the user to allow uninterrupted service.
D. MAiNTENANCE LlMlTATlONS
Maintenance on the 1224 Key Telephone Sys­tem is to be performed only by the manufacturer
or its authorized agent. The user may not make
any changes and/or repairs except as specifi-
colly noted in this manual. If unauthorized al­terations or repairs are performed, any
re:z-‘aining warranty may be voided.
E. NOTICE OF COMPUANCE The 1224 Key Telephone complies with rules
regarding radiation and radio frequency emis­sions by Class A computing devices. ance with FCC Standard 15 (Subpart J) the following information must be supplied to the end user:
‘WARNING:
This equipment generates and uses R.F. ener-
gy and if not installed and used in accordance
with the instruction Manual, it may cause inter­ference to radio communications. It has been tested and found to comply with the limits for a
Class C computing device, pursuant to Subpart
J of Part 15 of the FCC Rules, which are designed to provide reasonable protection against such interference, when operated in a commercial environment.
Operation of this equipment in a residential area Is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures may be required to correct the interference.”
F. HEARING AID COMPATlBlLlTY The 1224 Key Telephone is Hearing Aid com-
patible as defined in Section 68.316 of Part.68 FCC Rules.
’
In accord-
STARPLUS 1224EX
---
100.3 CANADIAN REGULATORY IN­FORMATION
Department of Communications (DOC)
Certification Number: 676 2581A Load Number: 16
KEY TELEPHONE SYSTEM
NOTE: The Load Number (IN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the load numbers of all the devices does not exceed 100.
Ancillary Equipment Number: CA21A
File Number: LB57228
A. NOTICE
The Canadian Department of Communications
label identifies certified equipment. This certifica­tion means that the equipment meets certain telecommunications network protective, opera­tionai and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equip­ment, users should ensure that it is permissible to be connected to the facilities of the local telecom­munications company. The equipment must also be installed using an acceptable method of con­nection. in some cases, the company’s inside wiring associated with single line indiviiual service may be extended by means of a certffied connec-
tor assembly (telephone extension cord). The cus­tomer should be aware that compfhnce with the above condition may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier.
Any repairs or alterations made by the’user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines and internal metaf­lit water pipe system, if present, are connected
together. This precaution may be particularly
important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should con­tact the appropriate electric inspection authority or electrician, as appropriate.
JULY
1989
l-2
^
., .
STARPWS 1224EX
.-_.
BAStC TELEPHONE
KEY TELEPHONE SYSTEM
.
EXECUTIVE TELEPHONE
ENHANCED TELEPHONE
0
200 FEATURE DESCRIPTION
A-LEAD INDlCATlON There are 4 contacts which may be indiviiualiy
programmed as either A-lead indication (to contrd ancillary equipment) or Loud Bell Contrd. When programmed as A-Lead indication &assigned to a CO line, the corresponding contact will dose whenever that CO line is accessed by a station.
ACCOUNT CODES
Account codes can be entered by the user during
a call; this Cod8 can be used with SMDR informa-
tion for billing purposes. it can be 8 digits in
length.
ALARM SIGNAUNG The system can recognize either an open or dosed
loop from an extemai rday and transmit an aiarm signai. This signal can be sent to all programmed stations with either a single or repeated tone. The
type of alarm tone is selected in system program-
ming.
This feature can be used as an entry door alarm.
AU CALL PAGING
StatiOnS allowed t0 make pages may mak8 VOUCH paging annOUnC8mentS to all idle stations, phone
boxes and extemai paging ports at th8 same time.
AUTOMATIC SELECTION The us8r can select an outside line, intercom
station or speed diai button or dtai a feature & automatically plaC8 the phone in the dialing
mode without pressing the ON/OFF button or
lifting th8 hand&. AUTOMATlC PAUSE INSERTlON
If a ftash is programmed into syst8m and station speed diai numbers, and last number red&l numbers, a pause will automatically be inserted after the flash. ly inserted after a PBX dialing code has been used & after a. pulse to tone switchover is programmed into speed diai numbers.
BACKGROUND MUSIC
Key telephone & phone box users may receive music over their speaker when an optional mUSiC source has been Conn8Ct8d t0 the sys­tem. Th8 mUSiC can be Weed on or off and the vdumeadjusted at each indiviiuai telephone or phOn8 box The maximum loudness level can be adjusted on the KSU.
Phone boxes that are denied DND in data base programming, can receive music through their speaker.
A pause will aiso be automatical-
ATTENDANT OVERFLOW (Refer to Call Forward-Preset) System program-
ming allows the attendant station to b8
programmed so that if the attendant is busy or not there, the tail will be automatically forwarded.to another pred8t8rmin8d station after a
programmed period of time. ATTENDANT POSlTlON
Any key t8f8phOn8 SUitiOn may b8 assigned as th8
system attendant. The assigned attendant will receive unattended line recalls and will initiate
NIGHT SERVICE. AUTOMATDC PRIVACY
Privacy is automaticaily provided on all calls. The system may be programmed to eliminate privacy, allowing another station to join in on existing CO (outside) iin COnVerSatfOnS.
This feature can be allowed or denied on a per station basis by programming.
BATIERY BACK-UP (MEMORY)
A long life lithium battery is provided inside the
KSU to prevent loss of system programming in the 8V8nt of a pOw8r Outage Or the System power being turned off.
BAlTERY BACK-UP (SYSTEM) An OptiOnai battery package (BBU) & cabling
can be connected to the KSU to maintain com­plete system operation in the event of an AC power failure. calls in progmss will continue
without interruption when commercial power falls.
CALLING STATION INDICATOR (Busy Lamp Field) Buttons programmed as sta-
tion buttons on a tei8phOn8 afS0 serve as a Busy
Lamp Field to display the status of other
..4
telephones within the system.
CALL ANNOUNCING
Each telephone user can select the way that calls to their phone are voice announced. By selecting the 1°P position on the intercom signal switch, the user can receive voice announced intercom calls without the calling party hearing conversations in progress. By selecting the “H” position, the user can reply handsfree to voice announced intercom calls. Basic model telephones cannot use the handsfree (H) mode.
CALL FORWARD-STATION Each key telephone user may direct intercom calls,
transferred outside lines and incoming outside
lines to be forwarded to another station in the sys-
tem. A forwarded call will signal In theTONE mode
regardless of the way the intercom signaling switch was set. A station with calls forwarded to it can for­ward its calls to another station; a call will forward in this manner an unlimited number of times; howeverthe last station in a chain cannot use DND.
CALL FORWARD-PRESET System programming allows incoming outside
lines, that are programmed to ring a particular sta­tion, to be forwarded to another predetermined station after a programmed period of time. This occurs when the station normally receiving the out­side ring is busy or does not answer the call. Preset forward can be chained an unlimited num­ber of times. Each station in the system can have
a preset fotward station.
keysets without losing the call. ferred to a busy station, that station will receive muted ringing.
CAMP ON (Call Waiting)
A busy station may be alerted that an outside
line is on hold and waiting for them by pressing
the MSG/CP.ON button. The called station will
receive two muted rings, and a flashing CP.ON button if the camp-on initiator is waiting to an­nounce the transfer. The busy party can press
the MSG/CP.ON button. This will automatically
place on hold any outside line he’s currently using and allow him to converse with the camp­on initiator.
CO LINE ACCESS Each telephone can be programmed to be al-
lowed or denied an appearance to individual
outside lines or a pool of outside lines. Telephones denied this appearance can have that line transferred to them by another station and the call will appear on the loop button.
Any station may be programmed to ring for any combination of lines during the day and different stations can be programmed to ring on those lines at night.
CO LINE GROUPING CO (outside) lines can be in one of up to 8
groups to separate line types such as local, PBX, FX, etc. Stations are then individually as­signed access to these lines via either a pooled
group key or by a direct line key.
If a line is trans-
.
CALL PICKUP (GROUP) Stations can be placed in one, both or neither of 2
pickup groups. Stations within the same group can pick up tone ringing intercom calls, recalling or transferred CO line calls for another station, and message wait call backs by dialing the pickup
code. CALL TRANSFER
An outside line can be transferred from one keyset toanother. By pressing the STATION button of the desired party, or pressing the TFtANS/QUE button and then dialing that 2 digit station number, un­screened or screened transfers with an an-
nouncement can be made. The line being transferred rings on the keyset and gives a flash in­dication to the receiving party’s keyset. Several at-
tempts can be made to find someone at different
JULY 1989
2-2
CO LINE QUEUING
When all outside (CO) lines in a group are busy, stations can be placed on a list awaiting that line to become available. Users are signaled when a line becomes available. If the waiting station is busy when the queued CO line becomes available, the station is placed at the bottom of the queue list. If a station doesn’t answer a queue callback within 15 seconds it will be dropped from the queue list.
CONFERENCE
A) Multi tine
One internal station can engage in a conference
with 2 external parties. The internal station may
place the conference on HOLD by pressing the HOLD button. The two external parties can be
placed
in an unsupervised conference by ttie in-
itiator pressing the CONF button.
B) Add-On Conference
TWO
internai
StatiOnS
can engage in conference with 1 external party or 3 internal parties can Set up a conference. There is no limit to the number of add-on conferences, except for the total number of CO lines connected to the system.
COMMON AUDIBLE RINGING (Loud Bell Control) Incoming CO line ringing can
be directed to relay controlled contacts. There are 4 sets of dry contacts that can be assigned to sta-
tions as LBC or to CO lines for A-lead indication. An external power source and ringing device or
other ancillary is required. DIAL PULSE/DTMF SIGNAUNG
Each outside line can be individually programmed
to provide dial pulse or DTMF tone sending.
DIAL PULSE TO TONE SWITCHOVER
The signaling on an outside line can be changed from dial pulse to tone (DTMF). This allows lines set for pulse signaling to use common carriers which require DTMF signaling. This feature can be stored and used with speed dial numbers.
DIRECT STATlON SELECT
The user with a flexible button assigned as a DSS
button on his key telephone can call an intercom station by simply pressing the appropriate DSS button. The called station is automatically sig­naled.
DO NOT DISTURB Placing a key telephone in DND will eliminate in-
coming CO line ringing, intercom calls, CO line transfers, All Call Page announcements and Camp-Ons. Pressing the DND button twice while
the telephone is ringing will eliminate that ringing. The secretary in an EXECUTIVE/SECRETARY pair can override the Executive DND by using the Camp-On feature. A station in DND can still use
the telephone to make normal outgoing calls. A
station can be denied this feature through programming.
EMERGENCY TRANSFER
In the event of commercial power failure or central processor failure, the system will automatically connect the first 3 outside lines to single line
telephones which have been installed for that
purpose. EXECUTIVE/SECRETARY TRANSFER
Four pairs of key telephones can be designated as executive/secretary pairs. Whenever the ex­ecutive phone is in DND or busy, transferred CO lines and intercom calls will be directed to the secretary station. If the secretary station is busy, busy tone will be received by the calling party. There are 3 combinations possible:
1. 4 Executive/Secretary pairs
2.’ 1 Executive with 14 secretaries ’
3. 1 Secretary for 14 Executives
The secretary station can signal the Executive in DND by using the Camp On feature.
EXTERNAL PAGING Any station that is allowed access to paging can
make voice paging announcements to the ex-
ternal paging port by either dlai code or direct
button access.
The external page port can be connected to a two way paging system.
FLASH The Fiash button is used to m-establish dial tone
or to transfer a PBX call. Flash can be programmed in speed dial for Centrex feature operation.
FLEXIBLE STATlON NUMBERS
The intercom number assigned to a station can
be changed without moving the telephone. However station circuit 01 always remains the programming station.
FLEXIBLE BUTTONS
On the Enhanced/Executive phones there are 6 fixed feature buttons and 22 flexible buttons. The Basic telephone has 6 fixed feature buttons and 6 flexible buttons. The flexible buttons can
be programmed in one of the following ways:
1. Outside line - automatically access assigned
line
2. Multi Function Key - the station user may program his/her own phone to have DSS/BLF, speed dial bin, page key or mute button. ..
STARPLUS 1224EX
--
3. Pool Key - some or all outside lines can be grouped; pressing this button gives access the highest numbered unused, CO line in that group; outgoing dialing only.
4. LOOP - used to answer transferred call on a line for which a station user does not have a button programmed on his phone.
HOLD PREFERENCE Either exclusive hold or system hold can be
programmed to be the primary hold. A line on ex­clusive hold prohibiisanyonefrom picking up a call placed on hold by another station.
An
outside line placed on system hold can be retrieved by any other telephone in the system that has access to that line.
INTERCOM SIGNALING
The key telephone user can select the method of receiving intercom calls at their station. A slide switch located on the telephone is used to select
the mode. The choices are:
KEY TELEPHONE SYSTEM
LAST NUMBER REDIAL Permits the automatic redialing of the last phone
number dialed on an outside line including a number in speed dial.
MEET ME PAGE Users may answer a page call by going to the
nearest telephone, dialing a code and be con­nected to the calling party. A flexible button can be programmed for one button answer by a sta-
tion user to a meet me page.
MESSAGE WAlTlNG
A station user who calls another station and
receives ringing, busy tone or DND tone and no
answer can activate a “message waiting” lamp at that station to indicate this call. The station
user who missed the call can then press his MSG/CP.ON flashing button and ring the party leaving the message. Up to 5 messages may
be left at each phone. A station with a message waiting can be reminded at a timed interval with a tone.
1. Tone Ringing (l) A standard tone ring notifies the party of an in-
coming call.
The called station answers by Ming the hand-
set.
2. Privacy (P) The station user receives a tone burst and a
voice announcement over the speaker. The microphone is deactivated, providing privacy.
The person who is called must lift the handset to get the call or switch the selector to handsfree.
3. Handsfree (H) The station user, upon hearing a tone burst &
voice announcement over the speaker, can
reply handsfree (“H” position). (Basic model key telephones do not have this
feature.)
INTERNAL ZONE PAGE
Stations programmed to make pages can make voice announcements to idle stations in both inter-
nal zones at the same time or to either one of the 2 internal zones separately. A flexible button can
be programmed for one button page operation by
the station user.
MUSIC ON HOLD
An optional music source can be connected directly to the system to provide all calls on hold with music.
The same source provides background music. MUTE
A flexible button can be programmed to operate as a mute key. During handsfree speakerphone operation, the key telephone microphone can
be disabled for stations requiring priiacy of transmission or in areas where there are high ambient noise levels.
NIGHT SERVICE The attendant places the system in night service
by pressing her DND button.* This allows specific phones to ring at night that may or may not ring during the day. A dial code is provided for Universal Night Answer; a direct CO line but­ton appearance or a loop key is required for this feature.
l
The attendant does not have the DND feature.
OFF HOOK SIGNAUNG
.I1 II v 1989
24
STARPLUS
1224EX
KEY TELEPHONE SYSTEM
If a station has been programmed to receive direct outside line ringing and is busy on another call, that station will receive muted ring to indicate another call is ringing in.
ON HOOK DIAUNG
A telephone user can place calls without lifting the
handset and can monitor the call while the called party’s phone is ringing or on hold. The receiver must be lifted to converse when using a basic key
telephone. ON UNE PROGRAMMING
Changes to the system data base with the excep­tion of flexible button programming can be made without interrupting normal system operation. Programming is done at station port 01.
PBX DIAUNG CODES Four 2 digit PBX access codes can be
programmed into the system. When an outside
line is selected and one of these codes is dialed, toll restriction will be applied beginning with the digit dialed after the code. If one of these codes is
not dialed, toll restriction doesn’t apply. This al­lows the dialing of PBX extensions 100, 110, 111, etc. on an outside line. (The line must be assigned as a PBX line.)
PAGE ACCESS RESTRICTION Individual stations can be programmed to be al-
lowed or denied the ability to make page an­nouncements.
PHONE BOX A phone box may be substituted for a telephone
on a one for one basis. The phone box can be used
to receive intercom announcements and also
provide handsfree response. There is also a CALL
button which will signal all stations programmed to receive alarm ringing. One of these stations can respond to this signal by pressing the DSS/BLF button or dialing the intercom number of the phone box station. Two way conversation is then pos-
sible.
PREFERRED UNE ANSWER
A station with preferred lineanswer can answerany assigned ringing outside line, line queues, outside
line transfers and transfer recalls by simply lifting
the handset or pressing the ON/OFF button. The
outside line button doesn’t have to be pressed for automatic line answer.
PRIVATE UNE A station can be programmed to have a private
line. A line designated as a private line can transfer calls to other stations and can be for­warded to another station. When placed in
night service the UNA code will not pick up this
ringing line. A private line cannot have a preset forward station.
REAL TlME This hardware option allows the system time
and date to continue functioning in case of a power failure.
Also provides the time source for information used by SMDR and display phones.
SPEAKERPHONE
Enhanced & Executive model phones are
equipped with a unit that enables the telephone to be used handsfree in two-way conversations on both intercom and outside lines.
STATlON MESSAGE DETAIL RECORDING A hardware option which allows connection to
an external RS232C compatible printer or call accounting device. Programming allows the system to track all calls, both incoming and out­going, local and long distance; or just outgoing long distance calls only. It is also possible to print out data base programming with this module. The system records calls by outside
line, number dialed, time of day, date, station that placed the call and duration of Ihe call. The output can be programmed for either a 29 or 80 character format.
Account codes may also be entered. STATlON SPEED ‘DIAL
Each station user can program up to 20 in-
dividual speed dial numbers of up to 16 digits in
length. These numbers may contain pause
commands, flash commands and pulse to tone switchover commands. Each one of these commands takes up digit space. The numbers are dialed by use of the SPEED button and a 2
digit code (W-tIS, 9oM)) or the station user can
program a flexible button as a speed button.
JULY 1969
2-5
STARPLUS 1224EX
-
KEY TELEPHONE SYSTEM
Both the asterisk (*) and pound (#) are sent as DTMF tones; this makes the speed dial feature compatible with Centrex operation.
SYSTEM SPEED DIAL Up to 40 commonly dialed numbers can be
programmed into System Speed Dial for use by stations allowed this feature. The numbers can be up to 16 digits in length and may contain pauses,
flash commands and pulse to tone switchover
commands. Each one of these commands takes up digit space. The numbers are accessed by the
SPEED button and a 2 digit code (1049) or the
user can program under a flexible button. The last 20 bins are not monitored by toll restriction. Sys­tem speed numbers are programmed at the as­signed attendant station.
Both the asterisk (*) and the pound (#) are sent as
DTMF tones. TOLL RESTRlCTlON OVERRIDE
An outside line can be programmed to allow toil
restricted stations to dial on that line.
TOLL RESTRlCTlON The system provides a flexible means of providk
ing toti restriction to individual stations. By as­signing a “class of service” to each station, long dlstancs calls can be limited at certain stations through entries into the Allow/Deny Tables.
UNIVERSAL NIGHT ANSWER CD lines not marked as a Private tine have
Universal Night Answer (WA), which provides key telephones access to incoming CO calls when the system is in night service by dialing the UNA code.
VOLUME CONTROLS Each key telephone user can adjust both
speaker and ring volume independently by using the 2 volume controls located on the right sidb of the keyset.
WALL TELEPHONE Any key telephone can be adapted for wall
mounting. The wall mount kit must be provided for wail mounting.
.II II Y 19FN
2-6
STARPLUS 1224EX
KEY lELEPHONE SYSTEM
FEATURE INDEX
lntemal External .
Feature
A-Lead indication Account Codes Alarm Signaling All Call Pa e Attendant erflow
8v Attendant Position Automatic Privacy N Automatic Automatic Pause
SeleCtIOn
inSNtiOn
Background Music : Music Source Battery Back-up memo Battery Back-u Busy Lamp Fie d Fl
system
I 7
P
)
Call Announcing :
Call Forward - station
Call forward - preset : Ii Call Pickup (group) rl Call Transfer : Camp On (call waiting) CO tine Access CO Line Grouping CO tine Queuing : 1 Conference Common Audible Ringing Dial Pulse/DTMF Si Dial Pulse to Tone
naling
8
witchover Direct Station Select Do Not Disturb Emergency Transfer Executive/Secretary Transfer External Paging
.
flash flexible Station Numbers flexible Buttons Hold Preference intercom Signaling internal Zone Page Last Number Radial Ii Meet Me Page 1 Messa e Waiting
8
Music n Hold Mute Night Service Off Hook Signaling On Hook Dialing On Line Programming PBX Dialing Codes Page Access Restriction Phone Box Perferred tine Answer Private tine Real Time Speakerphone Station Message Detail Recording Station Speed Dial System Speed Dial
Availability Equipment
pJ$ymnt
Required
: Ii
ki : I! AaT System : :
Ii Ii
Ii
Ii
.N
I!
s,
Sta;us BBU
Ii
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Iti
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STAFIPLUS
1224Ex
KEY TELEPHONE SYSTEM
Internal
Feature
Availability
Equipment Equipment Required
Toll Restriction Override Toil Restriction
:
Ii
Universal Night Answer Volume Controls Wall Telephone
:
Ii I!
0 N Wail Mount Kit
S = standard 0 = optional N = none
External Required
F!
JULY 1989
2-8
FUNCTION
internal Page
External Page
All Call Page
Message Waiting
CALJJNG STATION’S DISPLAY CALLED STATION’S DlSPLqY
Reply to a
Message Waiting
Station Call Forward
(Originating Station)
Forwarded Call
Preset Forward
CO Line Queuing
JULY 1989
2-10
FUNCTION
Outside Line
TRNlsfer
Programmed flash
Command (F)
Programmed Pause
Command (P)
Programmed Pulse-to-
Tone Switchover (*)
CALLING STATION’S DISPLAY CALLED STATION’S DISPLAYS
JULY 1989
Z-11
‘.. .
I . . , I , , ‘. . ,_, . . . . ...’ , ,.,.. .,I .-.‘L-,. .1&;,&&
STARPLUS 1224EX
300 OPEFWlON
For some features there is more than one way to use the feature depending on how the telephone is programmed. Both options will be listed.
300.1 PlAClNG AN OUTSIDE CALL (Automatic Line Selection)
. Press outside line button. . ON/OFF button will light & you will hear
dial tone.
Dial desired party.
.
When called party answers, lift handset to
.
converse or use speakerphone.
300.2 ANSWERING AN OUTSIDE CALL
Lift handset.
.
KEY TELEPHONE SYSTEM
-
300.5 MUTE BUlTON (optional)
. Provides privacy during speakerphone
or handset operation by disabling the q microphone.
. If you have a programmed mute button,
press while off hook to activate. (LED lights)
. Press again to deactivate. (LED extin-
guishes)
300.6 BACKGROUND MUSIC
tional)
. Press 8 on the dial pad (music is heard). . Press 8 again and music is discon-
tinued.
(op-
. .
300.3 .
.
. .
300.4 .
.
Press slow flashing outside line button. (If your phone has been programmed with
Preferred Line Answer, you may answer
an outside line by just lifting the handset.)
SPEAKERPHONE (optional)
Press station key of desired party OR Press available outside line button & dial
number. Speakerphone is activated. Press ON/OFF button to end call.
VOLUME CONTROLS
There are 2 volume control wheels on the.
rfght side of the key phone. Rotating the
wheel toward you will decrease the volume.
Front wheel - voice, background music & speakerphone.
e (When you pick up the handset or press
the ON/OFF button, music is discon­tinued automatically)
300.7 PLACING OUTSIDE LINE ON HOLD
.
If your system is programmed to have exclusive hold preferred, press HOLD
button once for exclusive hold and
twice for system hold. If your system is programmed to have
.
system hold preferred, press HOLD button once for system hold and twice for exclusive hold.
300.8
ANSWERING A RECALL
.
When an outside line has remained on
hold for an extended period of time, you
will be reminded with a recalling rfng.
Press outside line button flashing at
very fast rate. Lift handset to converse.
.
Back wheel -tone ringing volume
JULY 1989
3-l
_ _.., ‘.I.:.-.... I,..^ .,,
.‘:. .
. , ., .a .I’
_.
“.‘,,... ,._ ‘.?’ : . .,I .,.L-I. ~.~.i;.~A#L+i,..i
STARPLUS 1224EX
--
if you diai a station that is busy, unat-
.
tended or in DND, you can leave a
callback message indication.
. Press the MSG/CP.ON button once.
called party’s MSG button will slow ffash.
. . Hang up.
300.17 ANSWERING A MESSAGE WAITING INDICATION
The first message left will be the first one called.
if your MSG/CP.ON button is flashing at a
.
slow rate, you have a message waiting for you.
Pick up handset.
.
Press flashing MSG/CP.ON button.
.
Station that left message will be signaled
.
with tone ringing. if called station doesn’t answer, press
.
MSG button once to leave message.
KEY TELEPHONE SYSTEM
UNSCREENEDTRANSFER
Once the called exlension begins to
l
signal, hang up to transfer the caii.
(Recall timer starts.)
TRANSFER SEARCH
When attempting to locate a party, you
.
can press a station button to signal a station.
if the party is not located, press
another station button to continue the
search. OR
. Press the TRANS button & dial the sta-
tion number. if the party is not located, press the TRANS button again & dial another station to continue the search.
. When the called party answers, hang
up to complete the transfer.
ANSWERING A SCREENED TRANSFER
. Your intercom will be signaling accord-
ing to the intercom signal switch posi-
tion.
. Answer the intercom & receive transfer
notice.
300.18 CALL TRANSFER
. Outside lines can be transferred from one
phone to another within the system.
The transfer can be either screened (an-
.
nounced) or unscreened to either an idle or busy station.
SCREENED TRANSFER
. While connected to an outside line, press
station button where caii is to be trans-
ferred (ii programmed on your phone) OR
. Press TRANS button & diai station number
(1033).
The called extension signals according to
.
the intercom signal switch position.
. When that extension answers, announce
the transfer.
‘ Hang up to complete transfer.
. Press the outside line button or loop
button flashing on hold.
300.19 EXECUTIVE/SECRETARY TRANSFER
if you are designated the EXECUTIVE
.
station &your phone is busy or in DND,
ail calls will be routed to the
SECRETARY station. if you are the designated SECRETARY
.
station, you can signal the EXECUTIVE
that is busy or in DND by using the
Camp On feature.
300.20 CONFERENCE COMBINA­TIONS
. 2 internal and 1 external or 3 party in-
ternai - Add On Conference 1 internal and 2 externai - Multi Line Conference
ESTABLISHING A CONFERENCE A maximum of 3 parties can be included in a
conference.
.I111 Y 198!3
33
-. )
, , , .,
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STARPLUS 1224u(
--
Press flashing outside line button to
.
answer.
. (If your station has been programmed for
Preferred Line Answer, you will have the line automatically upon lifting the hand­set.)
308.23 STORING SPEED NUMBERS
Press SPD button. . Press asterisk (*) key once. Dial speed bin location. 0099, 99-99 =
station speed numbers; 1049 = system speed numbers.
Select desired outside line or one will be chosen automatically.
Dial telephone number. Press HOLD button.
KEY TELEPHONE SYSTEM
300.25 PAGING
. Stations off-hook or in DND will not hear
the page.
Lift handset & dial 2 digit paging code
l OR
Press programmed button.
.
Speak in normal tone of voice to deliver
.
message.
- 70 Internal All Call
- 71 Internal Zone 1
- 72 Internal Zone 2
- 73 External Zone
- 74AllCall
. Hang up.
MEET ME PAGE
. You wish to have another party call you.
Hang up.
- Dialing an * initiates a pulse to tone swftchover.
_ Dlaling the TRANSKIUE during number
storage inserts a pause.
- Pressing the FLASH key inserts a flash into the speed number.,
_ Pressing the CONF button will program
a “No Display’.
DIALING A SPEED NUMBER
If no outside line has been specified In
.
programming, one will be chosen automatically or you can choose one now.
. Press SPD button & d&l bin location. OR
Press programmed speed bin button. CIO-
.
99,99-99 are station speed numbers; lo­49 are system speed numbers.
When called party answers, pick up hand-
.
set or use speakerphone.
. Pick up handset & dial “74” or press
programmed button.
. Request that party meet you on the
paw
. DO NOT hang up; wait for the re-
quested party to answer.
ANSWERING A MEET ME PAGE
. Go to the nearest keyphone & dial “75”
or press preprogrammed button.
. You will be connected to the party that
paged YOU-
306.26 CALL FORWARDING (Sta-
tlon)
If you have been given the ability to for-
.
ward your calls:
.
Lift handset or press ON/OFF button.
Press FWD/DND button.
.
300.24 LAST NUMBER REDIAL
Press pound (#) key.
.
. Thelast numberdialed overan outsideline
will be automatically red&led.
JULY 1989
3-5
.
Press station button or dial intercom number, within 5 seconds, where your calls are to be forwarded.
.
Hang up.
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
TO REMOVE CALL FORWARDING
Lift handset or press ON/OFF button.
. . Press FWD/DND button.
Press your own station button OR
.
. Dial your own intercom number. . Hang up.
300.27 NIGHT SERVICE
Attendant presses DND button at that sta-
.
tion. To remove, press DND button again.
.
NOTE: Attendant does not have DND feature.
300.28 SETTING SYSTEM TIME AND DATE
Set at programmed attendant station.
300.29 ALARM
If you hear alarm signals on your telephone:
. Reset alarm condition.
, Go off-hook. . Dial “9”. . If you hear alarm signals on your
telephone, it may be a signal from a
phone box.
. Press station button programmed for
that phone box.
NOTE: If no station button has been programmed, you may dial the phone box inter­com number to answer the call.
,
300.30 USiNG ACCOUNT CODES
You are on an existing call.
.
. Press SPD button.
. Press asterisk (*) once. . Dial “50”. . Enter date & time as follows
YYMMDDHHMM
- W=year80-99
- MM = menthol-12
- DD = day0131
- HH = hour 00-23
- MM = minute 00-59
. Press FWD/DND button. . Dial account code up to 8 digits. vhe
other party will not hear the digits being
dialed.)
NOTE: If the account code is less than 8 digits, d&l an * to indicate account code entry if finished.
300.31 TO PROGRAM FLEXIBLE BUlTONS
Press asterisk (*) once.
l
. Press button to be programmed (it
must have been programmed in the
data base as a flexible button). Dial desired code.
. . Press HOLD.
JULY 1989
3-6
,. .,
STARPLUS 1224EX
--
BUTI-ON PROGRAMMING CODES DSS/BLF
Speed Bin
1033
SPD plus 2 digit number 00-09, go-99 = station speed
1049 = system speed Mute 40 Paging:
internal Zone 1 71 Internal Zone 2 Internal All Call External Zone System All Call Meet Me Pge Ans
72 70
73
74
75
NOTE: The speed bin must be programmed with a number before a flexible button can be assigned as a speed button.
KEY TELEPHONE SYSTEM
JULY 1989 3-7
.STARPLUS 1224u(
400 GENERAL DESCRIPTION
400.1 TECHNOLOGY
The STARPLUS 1224EX Key Telephone System is a microprocessor controlled soiid state electronic switch which distributes communications in a blocking format. Ail control, switching and inter­face circuitry is condensed onto 2 single printed circuit boards (PCB) located inside the key service unit (KSU). Refer to Figures 4.2 and 4.3.
Switching is accomplished through an unbalanced space division type CMOS matrix that provides voice path connection for 12 central office lines, 24
key telephones and 8 intercom channels.
The central microprocessor is a Z-88 and controls
the communications between slave microproces­sors located in each key telephone.
The 1224 KSU contains all system memory which
is composed of 64K of Read Only Memory (ROM)
and 16K of Random Access Memory (RAM). The RAM is subdiviied so that 8K is used as CPU
(Central Processor Unit) working area and 8K is
used for customer data base. The customer data base memory is protected from loss by a long life lithium battery. A Program Module contains the operating instructions for the system. This module can be easily removed and replaced which allows
for easy upgrading of software features. The system power is regulated by a switching
power supply. This technology provides high ef­ficiency with low heat. A shielded transformer con­verts the 117 VAC into logic voltages on a separate
power supply PCB mounted within the KSU cabinet. Each key telephone contains a
micropr tiviiand to control lamp (LED) indications. A built­in speaker permits voice or tone calling to the station.
Basic, Enhanced and Executive model key
tdephones are ail equipped with 6 feature buttons. The Basic phone has 6 flexibie buttons in addition and the Enhanced and Executive phones have 22 flexible buttons.
ocessor & circuitry to monitor button ac-
KEY TELEPHONE SYSTEM
In addition the Enhanced and Executive Models have speakerphones. telephone is also equipped with an LCD as standard equipment. A 3 position slide switch provides easy selection of intercom signaling modes. There are also separate tone ringing and voice volume controls.
Single line telephones can be installed to provide emergency service in case of,a com­mercial power failure or if the system CPU fails.
The system will automatically switch to these
single line phones when the power fails. These phones can both make and receive calls.
The Executive model
400.2 CAPACITY
wall mountable cabinet that contains the Main Board Unit (MBU), power supply and pm-wired connectors for station and CO (outside) line in-
terface. The system comes fully configured for
12 CO lines, 24 key telephones and 8 intercom
channels. One external page port provides two­way external paging capability. Four control : contacts offer programmable external signal­ing. One Music-On-Hold input allows connec­tion of an external music source for MOH and background music. Separate MOH and back­ground music adjustments are provided on the KSU. One alarm input allows connection of an external alarm or other sensing device. An RJl 1 C connector allows the connection of 3 single line telephones which are cut over upon
loss of AC power to the first 3 CO lines in the system. Phone boxes or DSS/BLF consoies
may be substituted for key telephones on a one-
for-one basis. The system contains the necessary interface
circuitry to Install complete system battery backup. In the event of commerciaf AC power interruption, a 24 volt DC battery assembly provided by the customer will ensure uninter­rupted system operation. The battery source requires external charging.
400.3 SYSTEM COMPONENTS
. The 1224 Key Service Unit (KSU) is housed in a
flexible buttons can be programmed as: outside (CO) lines, DSS buttons, speed d&i buttons, loop key, pooi key or certain other features.
JULY 1989 4-l
The following are the components that make up
the 1224 key telephone system: ..
. Key Service Unit (KSU)
-. :, :.. .-*
.
,, _ ,_
.A, . ..I ..‘l >i -.*L,,r 2.;
,--STARPLUS 1224EX
Key Telephone (Basic, Enhanced or Ex-
.
ecutive) . Wall Mount Kii . DSS/BLF Console
Program Module
. . Phone Box
Serial Interface Unit (SIU)
.
Real Clock Unit (ACU)
.
1224EX
BASIC KEY SERVICE UNIT (KSU)
The KSU is a self contained unit. Connections are
made externally through amphenol-type plugs, modular jacks, etc. A program Module allows easy
expansion of software features. A cutout hole for an RS232C port is provided for future capability.
An SIU (Serial Interface Unit) and an RCU (Real
Clock Unit) can also be installed. They support SMDR and Executive (display) phone capability.
BASIC MODEL KEY TELEPHONE
A fully modular, multi-line keyset with voice and tone tinging volume controls. Contains 6 feature buttons and 6 flexible buttons, a dial pad and an Intercom mode selection switch. All buttons are of
the non-locking type with easy to see LED’s for
quick identification. There is no speakerphone
operation. Flexible buttons can be programmed as outside line buttons, station buttons, page but­tons, speed buttons, loop key or pool key. Comes
in 4 colors. ENHANCED MODEL KEY TELEPHONE
A fully modular, multi-line keyset with voice and
tone rfnging volume controls. Contains 6 feature
buttons, 22 flexibfe buttons and a speakerphone to provide handsfree operation. flexible buttons can be programmed as outside line buttons, station buttons, loop key, pool key, speed buttons or page buttons. Comes in 4 colors.
EXECUTIVE MODEL KEY TELEPHONE
Identical to the Enhanced Key Telephone with the addition of an interactive LCD display. Dispfayed features include calls to and from other extensions,
number dialed, line used, camp-on, etc.
KEY TELEPHONE SYSTEM
‘-‘v&L MOUNT KIT
‘rovides an attractive modular means of attach-
:~g the STARPLUS key telephone to any verti-
isl surface.
PHONE BOX
Allows
handsfree conversations to and from locations that do not need dialing privileges. Phone boxes may be substituted for key
telephones on a one-for-one basis. Ash color
only. SERIAL INTERFACE UNIT (SIU)
This optional unit must be installed using an
RS232C connector & allows the customer to
track incoming and outgoing, local and/or long distsncs calls (SMDR).
An F ‘U is also required for time and date.
REAr 2LOCK UNIT (RCU)
This ,;rional unit must be installed to provide telep: ones that have an LCD with a time and date :iisnlay and to protect the time and date from commercial AC power failure.
PRCGR4M MODULE
This plug-in unit provides the basic operational
instructions for the system. This module also provides for SMDR, RCU
operation and supports Executive (display)
telephones.
DSWBLF CONSOLE
The Direct Station Sdector/Busy lamp Field
(OS-VBLF) is a 48 button Console. The
DSS: BLF will provide direct access to stations as weil as sense as a Busy Lamp Field.
first
24
burtons will be operational since the ad-
ditional
24
buttons will be used on the larger
Only the
Starpfus 2448 system. The 1224 can support a DSS/BLF unit on any of the abailable
24
station
ports. Since each DSS/BLF requires a key sta-
tion port and must be used together with a key
telephone: a maximum of 12 units can be used
on a 1224 system. Activating a DSS/BLF button programmed on a
key telephone will light that LED on the DSS/BLF unit.
JULY 1989 4-2
STARPLUS
1224EX
KEY TELEPHONE SYSTEM
ELECTRICAL SPEClFiCATlONS
AC Input to Power Supply Power Consumption output voltage
Station/Phone Box Cable Lengths (max)
(twisted 2pair)
Fuse - AC Input Music Source (input) Contact Rating
External Page Control Loud Bell Controi
External Page Port
Output Impedance Output Power
Alarm Sensing (programmable)
UL Listing
DIMENSIONS AND WEIGHT
117VAC +/- lo%66 Hz
1.5Am ,186Watts(max)
28
V D e +I- 10%. 3.5 Amp
566ft.of26AWGCabie
1969ft.of24AWGCable 1569fLof22AWGCable
1.5A,259V
2mWmaxatOdBm
1.0 A, 24VDC l.OA,24VDC
yrn$hx;;;Brn
0 nordosedlwp
$ Fi e Number 42U5
JULY
Height
Width
Depth
Weight
KEY TELEPHONE
Helght
Width Depth
Weight
PHONE BOX
Height Width Depth Weight
1969
4-3
22 inches (56 cm)
13.5 inches (34 cm)
3
Inches (8 cm)
20 pounds (9 kg)
5.5 inches (14 cm)
4.25
Inches
1.75 inches
I 11 cm)
4 cm)
1 pound (.5 kg)
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