The use of surveillance devices may be prohibited by law in your country. The
Network Camera is not only a high-performance web-ready camera but also can be
part of a flexible surveillance system. It is the user’s responsibility to ensure that the
operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the
list in the "Package Contents" chapter. Take notice of the warnings in “Quick
installation guide” before the Network Camera is installed, then carefully read and
follow the instructions in the “Installation” chapter to avoid damages due to faulty
assembly and installation. This also ensures the product is used properly as
intended.
The Network Camera is a network device and its use should be straightforward for
those who have basic network knowledge. The “Troubleshooting” chapter in the
Appendix provides remedies to the most common errors in set up and configuration.
You should consult this chapt er fir st if you run into a system error.
The Network Camera is designed for various applications including video sharing,
general security/surveillance, etc. The “How to Use” chapter suggests ways to best
utilize the Network Camera and ensure proper operations. For the creative and
professional developers, the "URL Commands of The Network Camera" chapter
serves to be a helpful reference to customize existing homepages or integrating with
the current web server.
For paragraphs preceded by the reader should use caution to understand
completely the warnings. Ignoring the warnings may result in serious hazards or
injuries.
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Table of Contents
Before You Use This Product 3
Package Contents 6
Installation 7
Hardware Installation 7
Software Installation 8
Initial Access to the Network Camera 12
Main Screen with Camera View 15
Client Settings 18
Administrator’s Capabilities 20
Fine-tuning for Best Performance 20
Opening Accounts for New Users 22
Building a multimedia web attraction site 23
Building a security application 26
Software revision upgrade 29
Definitions in Configuration 30
System parameters 31
User group administration 32
Network settings 33
A. Troubleshooting 46
B. Frequently asked questions 45
C. URL commands of the Network Camera 48
Capture update Snapshot of JPEG image 48
Query status of the digital input 48
Drive the digital output 48
Restore factory default settings 48
Restart system 49
Page URL 49
System resource URL 50
General format of command URL 50
System configuration URL 50
Security configuration URL 51
Network configuration URL 52
DDNS & UPnP configuration URL 53
Audio/Video configuration URL 54
Camera control URL 56
Image quality configuration URL 57
Application configuration URL 57
D. Pan/Tilt Data 59
Pan 59
Tilt 59
E. Technical specifications 61
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Package Contents
PT3112/PT3122
Power adapter
A/V Cable
Camera stand
Software CD
Remote Controller
Warranty card
Quick installation guide
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Installation
Hardware Installation
Please verify that your product package contains all the
accessories listed in the foregoing Package Contents.
Depending on the user’s application, an Ethernet cable
may be needed. The Ethernet cable should meet the
specs of UTP Category 5 and not exceed 100 meters in
length.
Connect the power adapter jack to the Network
Camera before plugging in to the power socket. This will
reduce the risk of accidental electric shock.
Upon powering up, the device runs through a self-test procedure and the front LEDs
will blink between green and red a few times. If self-test passes, the LEDs will shut
off and the Network Camera will be on stand-by and ready for software installation.
If self-test fails the red LED will blink several times. Refer to Appendix A for
troubleshooting.
The Network Camera provides a general I/O terminal block with one digital input and
one relay switch for device control. Pin 1 and Pin 2 can be connected to an external
sensor device and the state of voltage can be monitored from the initial state 'LOW'.
The relay switches Pin 3 and Pin 4 can be used to turn on or off an external device.
Consult with the dealer of the peripherals for correct installation.
1 DI+ INPUT (Max. 50mA, 12VDC)
2 DI- INPUT (Initial state of DI is Low)
3 SW_COMMON OUTPUT (open from SW_OPEN at initial state)
4 SW_NOPEN OUTPUT (Max. 1A, 24V DC or 0.5A, 125VAC)
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Software Installation
In this manual, "User" refers to whoever has access to the Network Camera, and
"Administrator" refers to the person who can configure the Network Camera and
grant user access to the camera.
At the end of the hardware installation, the Administrator must place the product
software CD into the CD-ROM drive of the PC running in MS Windows. An auto-run
program will pop up (If the program is not on auto-run, go to the root directory of the
software CD and click on “autorun.exe”).
Click on “Software Utility” item, after the window contains changed, click on
“Installation Wizard” to run Vivotek’s installation program.
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Upon Installation Wizard’s start up, a searching box will pop up. This program
searches for Vivotek’s product on the same LAN:
After searching, Vivotek Video Servers
or Network Cameras will be located by
the Installation Wizard. There may be
several entries shown in the window.
The Administrator may differentiate the
Network Cameras with the serial
number.
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For the series number in the “Serial Number” field, please check the label on the
bottom of the camera.
The IP addresses shown in the "Current IP Address" field re flect those on the local
network. They may be from the DHCP server. If there is no DHCP server, the
camera will try to find a free IP address (this takes from 15 second to 3 minutes,
depending on the LAN status). The method of finding IP address is seeking from
192.168.0.99, to 192.168.0.254. If any of the address inside this range is free, the
Network Camera will be assigned to this IP address, and its subnet mask would be
255.255.255.0. If none of the addresse s is free, the Network Camera will try the
range from 192.168.0.2 to 192.168.0.98. After a n IP address is assigned to the
camera, the “Activity” status LED blinks.
The Vivotek’s new UPnP function will always assign an IP address for the Network
Camera. The Administrator can click on button “Link to selected device” to connect
the I.E. to the camera.
If the camera is not on the IP installer list, click on the “Search” button to search for
the camera on the LAN.
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For more detailed usage of the Installation Wizard, please refer to the user’s manual
of the Installation Wizard.
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Initial Access to the Network Camera
Check Network Settings
The Network Camera can be connected either before or immediately after software
installation onto the Local Area Network. The Administrator should complete the
network settings on the configuration page, including the correct subnet mask and IP
address of gateway and DNS. Ask your network administrator or Internet service
provider for the detail information. By default the Network Camera requires the
Administrator to run installation every time it reboots. If the network settings are to
remain unchanged, disable the Install option. Refer to “Netw ork settings” on the
System Configuration page for details. If any setting is entered incorrectly and
cannot proceed to setting up the Network Camera, restore the factory settings
following the steps in the “T roubleshooting” chapter of the Appendix.
Add Password to prevent Unauthorized Access
The default Administrator’s password is blank and the Network Camera initially will
not ask for any password. The Administrator should immediately implement a new
password as a matter of prudent security practice. Once the Administrator’s
password is saved, the Network Camera will ask for the user’s name and password
before each access. The Administrator can set up a maximum of twenty (20) user
accounts. Each user can access the Network Camera except to perform system
configuration. Some critical functions are exclusive for the Administrator, such as
system configuration, user administration, and software upgrades. The user name
for the Administrator is permanently assigned as “root”. Once the password is
changed, the browser will display an authentication window to ask for the new
password. Once set, there is no provision to recover the Administrator’s
password. The only option is to restore to the original factory default
settings.
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How to Use
Authentication
After opening the Web browser and typing in the URL of the Network Camera, a
dialogue window pops up to request a username and password. Upon successful
authentication, the following figure is displayed.
The foreground is the login window and the background shows the message if
authentication fails. The user may check the option box to save the password for
future convenience. This option is not available to the Administrator for obvious
reason.
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Installing Plug-in
For the initial access to the Network Camera in Windows, the web browser may
prompt for permission to install a new plug-in that is the Network Camera.
Permission request depends on the Internet security settings of the user’s PC or
notebook. If the highest security level is set, the computer may prohibit any
installation and execution attempt. This plug-in has been registered for certificate
and is used to display the video in the browser . Users may click on
to proceed.
If the web browser does not allow the user to continue to install, check the Internet
security option and lower the security levels or contact your IT or networking
supervisor for help.
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Primary User’s Capabilities
Main Screen with Camera View
The main page layout has three parts:
Configuration functions: The camera can be configured using these user
interfaces.
Camera View: What the camera sees.
Pan/Tilt control buttons: These buttons provide a command interface to con trol
the aim of the camera.
Click on the configuration link to the left of the image window to enter the
configuration page.
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The Configuration:
“Digital Output”
Clicking on the “On” or “Off” button turns the digital output to either on or off status.
“Snapshot” The button provides users a fast way to capture a single image of th e
video from the Network Camera.
“Client Settings”
Clicking on this button links you to the client setting pages, please check the
following session for more details.
“Configuration” Only the Administrator can access camera configurations.
The camera view:
The information bar at the top of the camera view shows the connection type to the
Network Camera and the current date/time.
The camera view provides not only the live video, but also a way to aim the Network
Camera to different target. Using mouse to click on the target inside the video will
command the Network Camera to aim at the target.
Zoom
This feature allows users to open a digital zoom control window to specify the zoom
factor for specified area in the camera view. Users can also move the white frame to
select the area of the video that she/he wants to view.
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“Disable digital zoom” The checkbox selection allows users to disable/enable the
digital zoom function.
“Zoom Factors” The range of zoom factor is from 100% to 400%, users can select
any integer factor inside this area.
“Hide” Click on this button can close the digital zoom control window.
The pan/tilt control buttons:
The direction buttons are for Left, Right, Up, Down, and Home functions. The Home
button centers the camera.
“Go to” Once the Administrator has determined the preset positions; the User can
aim the camera using this control.
“Pan speed”
This button sets the moving range of the “Left” and “Right” commands.
“Tilt speed”
This button sets the moving range of the “Up” and “Down” commands.
“Pan”
This button commands the camera to pan from the current position to the left-most
and then to the right-most position. After panning, the camera returns to the original
position.
“Patrol”
This button commands the camera to patrol between the preset positions on the
Patrol List, which can be modified on the “Camera control page”. After one patrol
cycle, the camera returns to the original position.
“Stop” This stops the “Auto Pan” command or “Auto Patrol” command.
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Client Settings
At the initial access to the “Connection type” page in Windows, the web browser will
ask for a new plug-in installation, the plug-in being the Network Camera. This plug-in
has been registered for certification and can be used to change the parameters at the
client’s site. The user may click on
to install the plug-in. If the web browser
does not allow the user to complete the installation, check the Internet security to
lower the security level or contact your IT or networking supervisor.
There are two settings for the Client site. One is “Media Option” for the User to
determine if audio should be muted. The other is “Protocol Option” which allows
choices on connection protocol between client and server. There are three protocol
choices to optimize your usage - UDP, TCP and HTTP.
The UDP protocol allows for more real-time audio and video streams. However,
some packets may be lost due to network burst traffic and images may be obscured.
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The TCP protocol allows for less packet loss and produce a more accurate video
display . The downside with this protocol is that the real-time effect is worse than that
with the UDP protocol.
The HTTP protocol must be selected if the network is protected by a firewall and it
only allows HTTP Port (80) to be opened. In this mode, audio will not be sent and only
video is operational. If no special need is required, UDP protocol is recommended.
Generally speaking, the client’s choice will be in the order of UDP → TCP → HTTP.
After the Network Camera is connected successfully, “Protocol Option” will indicate
the selected protocol. The selected protocol will be recorded in the user's PC and will
be used for the next connection. If the network environment is changed, or the user
wants to let the web browser to detect again, manually select the UDP protocol, save,
and return HOME to re-connect.
<url>
http://<Network Camera>/protocol.html
<Network Camera> is the domain name or the original IP address of the Network
Camera.
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Administrator’s Capabilities
Fine-tuning for Best Performance
There are a few choices the Administrator is allowed to maximize the capabilities of
the Network Camera. Best performance generally equates to the fastest image
refresh rate with the best video quality, and at the lowest network bandwidth as
possible. The three factors, “Maximum frame rate” , “Fix bit rate” , and “Fix quality” on
the Video Configuration page, are correlative to allow for achieving the best
performance possible.
For Best Real-time Video Images
To achieve good real-time visual effect, the network bandwidth should be large
enough to allow a transmission rate of greater than 20 image frames per second. If
the broadband network is over 1 Mbps, set the “Fix bit rate” to 1000Kbps or
1200Kbps, or set “Fix quality” at the highest quality . The maximum frame rate is 25
fps in a 50Hz system and 30 fps in a 60Hz system. If your network bandwidth is more
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