Verizon QSG6410VW User Manual

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91H02012-00M Rev.A

QSG6410VW

You’re now connected to Verizon 4G LTE. Lightning fast, Lightning strong. For more information, visit verizonwireless.com/4GLTE.

• G o to My Verizon

• Click on Support

• Click on Get Help With Your

• Click Device

• Click on Select Another Device

My Verizon allows you to manage your account, pay your bill, purchase accessories & more.

Assistance is at your ﬁngertips anytime at verizonwireless.com.

Customer Service is at your disposal at 1-800-922-0204 or at any Verizon Wireless Store.

A User Guide is available on demand—simply download at

support.vzw.com/phones or call 1-800-229-1235 to order a copy.

NOTE : Devices and software are constantly evolving—the screen images and icons you see here are for reference only.

Phone FeaturesMy Verizon

3.5mm headset jack

back

microphone

earpiece

power/lock

home

front camera

volume

touch screen

SIM card tray

recent apps

ﬂash

camera

First Steps Setting Up Your Device

Home Screen

notiﬁcations

speaker

Removing the Back Cover

1. Make sure the w ireless device is

turned off.

2. Hold th e device face down.

3. Lift the back cover from th e notch.

Installing the SIM Card*

1. With t he back cover r emoved,

locat e the SIM card tr ay at the righ t panel of the device, and then p ull it out.

2. Place t he SIM card int o the tray.

phone

all apps

• Slide you r ﬁnger left or rig ht to view

USB connectorback cover

other Home screen panels.

• Press HOME to view, arrange, remove, or add Home screen panel s.

• M issed call, n ew email, and upcoming event notiﬁcations show on the s tatus bar. Pres s and hold the stat us bar, and then slide it down to see all your notiﬁcations.

camera

messagesmail

3. Inser t the SIM car d tray back into t he wireless device. M ake sure t hat the SIM car d’s notched corn er is at the upper ri ght corne r of the t ray before in serting .

1 2 3

*A Subscriber Identity Module (SIM Card) is a “smartcard” that houses personal information, such as your mobile phone number, calling plan, and account information, such as contacts, text messages, and call history.

The Verizon Wireless 4G LTE SIM Card is compatible with any Verizon Wireless 4G LTE certified device. The 4G LTE SIM Card can move from one device to another and your wireless service will work seamlessly as long as you have a compatible device and service plan. To see which devices are compatible with the Verizon Wireless 4G LTE SIM Card, visit verizonwireless.com/certifieddevice.

Installing the microSD card

With t he back cover removed and the wireless device facing down , insert the microS D card fully into the slot as show n.

Installing the Battery

Align t he battery conta cts with t he terminals i n the batte ry compartment and push down u ntil the bat tery clicks into place.

Installing the Back Cover

1. Align t he back cover o nto the top

par t of the wirele ss device.

2. Press d own ﬁrmly along the sides and the bottom part of the back cover. You will hear a click when the ba ck cover is locke d in place.

Charging the Battery

WARNING! Please use only an approved charging accessory to charge your device. Improper handling of the USB connector, as well as the use of an incompatible charger, may cause damage to your device and void the warranty.

1. Inser t the small end of th e USB cable into th e USB connec tor.

2. Inser t the othe r end of the USB cable into th e power adapter.

3. Plug in t he power ada pter to an electrica l outlet to start c harging th e bat ter y.

NOTE: It’s important to fully charge the battery before turning on your wireless device.

Powering Your Device On

Press and hold the POWER/LOCK button for a few seconds until the screen turns on.

When you turn on your wireless device for the ﬁrst time, you have the option to quickly set up email accounts, and sign in to social networking sites. Simply follow the onscreen instructions to complete the initial setup of your wireless device.

For more information visit smartphones.verizonwireless.com. Click Support, under Get Help With Your click Device, and then select your device.

Backup AssistantSM Plus

Backup Assistant and Media Manager are now Backup Assistant Plus. Protect your contacts and access your media when you need it on the go or at home. Go to verizonwireless.com/baplus.

Adding Your Google Account

1. On the H ome screen , tap >

Settings > Accoun ts & sync .

2. Tap > Gmail.

NOTE: If you don’t have a Google Account, tap > Google Account > New and follow screen instructions to create one. You can also create a Google Account online at google.com.

3. Enter y our email add ress and passw ord, and th en tap Sign in.

Setting Up Your Device

Now your Gmail, Google contacts, and Google calendar events can all be loaded to your phone automatically.

Record your Google account information. Please keep this document in a safe place.

Username: @gmail.com Password:

Adding Other Email Accounts

1. On the H ome screen , tap >

Settings > Accoun ts & sync .

2. Tap > Mail.

3. Enter y our email add ress and passw ord, and th en tap Sign in.

Locking and Unlocking Your Device

Prevent accidental key presses by locking your wireless device.

To lock your wireless device and turn off the screen, in standby mode, press the POWER/LOCK button.

To unlock the wireless device, press the POWER/LOCK button. Drag the ring up the screen to unlock.

Selecting a Ringtone

1. On the H ome screen , tap > Settings > Personalize.

2. Tap the Sound tab and then tap Ringtone.

3. Tap the ring tone you wa nt to use. The ringtone brieﬂy plays when selected.

TIP: If the audio file is on your storage card, tap Add, select the item you want to import, and then tap OK.

4. Tap Apply.

Making a Call

On the Home screen, tap , and then do one of the following:

• Dial the number, and then tap Call.

• Tap the People tab, press and hold

the contact you want to call, and then tap Call mobile.

NOTE: The option available is the default

communication method you assigned to the contact.

Receiving a Call

Tap Answer.

Or if the screen is off, it will turn back on and show the lock screen. Drag the ring up the screen to answer the call.

Setting Up Voice Mail

1. On the H ome screen , tap

2. Dial *86 (*VM) and ta p Call. If you he ar a greetin g, tap # to interrupt, an d follow the set up tutorial.

Accessing Voice Mail

From your device—dial *86 and tap Call. When you hear the greeting, tap # to interrupt, follow the prompts.

From any phone—dial your wireless number. When you hear the greeting, press # to interrupt, follow the prompts.

NOTE: Voice mailboxes not set up within 45 days will be canceled. Your voice mailbox is not password protected until you create a password by following the setup tutorial.

Using Visual Voice Mail

View a list of messages without dialing into a mailbox. Listen or erase with the touch of a button.

1. If you ar e a new Verizon Wireless subscribe r, ﬁ rst dial *86 to set up your voice mail ser vice.

2. On the H ome screen , tap Voice Mail .

3. Tap Visual Voice Mail and follow the pr ompts to dow nload it for future use.

Please note that it may take five minutes for Visual Voice Mail to set up. Your password and voice mail messages will be stored on the device and messages will be available to anyone with access to the device. To limit unauthorized access to the voice mail, consider locking the device when not in use. To cancel your Visual Voice Mail service, go to verizonwireless.com/myverizon or contact Customer Service. V Block must be removed to use Visual Voice Mail. Data charges apply only to the application download, which requires approximately 1 MB of data.

Connecting a Bluetooth® Headset

1. On the H ome screen , tap > Settings, and then tap the Off/On switch nex t to Bluetooth.

2. Tap Bluetooth.

3. Tap the name of the Blueto oth headset in the list . You r wireless device then a utomatically tr ies to pair w ith the headset.

4. If aut omatic pair ing fails, en ter the passcod e supplied with your headset.

Apps & More

Play it up with music, ringtones, wallpapers, apps and games. Keep up with Twitter™ and Facebook. For details and pricing, go to verizonwireless.com.

Data charges may apply.

Installing Apps

More than hundreds of thousands of apps are available to download from Google Play.

1. On the H ome screen , tap > Play Store > Apps.

2. Navig ate or searc h for the item you wan t to downloa d and then selec t it.

3. On the a pplication d etails screen, tap Download (for free apps) or tap the price (for paid apps).

4. Follow screen instructions to down load and inst all the app.

Verizon Tones (V CAST Tones)

Search, preview, purchase and manage ringback tones and ringtones from your favorite artists all in one place. Go to verizonwireless.com/

mediastore.

Verizon Video

Watch full episodes of your favorite shows. Get hundreds of TV shows, live sports and events. Go to verizonwireless.com/video.

On the Home screen of your wireless device, tap > Verizon Video.

Media Store

Find apps for entertainment, travel, productivity, navigation, ringback tones, ringtones, games, wallpaper and more. Go to verizonwireless.com/

mediastore.

Check email on the go with popular Internet-based email accounts, including Yahoo!® Mail, AOL® Mail, Gmail®, Windows Live® Hotmail® and Verizon.net.

Mobile Web

Take the Internet on the go. You can reach the latest news, get the weather and follow your stocks. On the Home screen, tap Internet .

Verizon SafeGuards

Family and Safety Apps & Services. Get the most robust parental controls. Go to verizonwireless.com/

safeguards.

Location Based Services

This phone can determine its location, which is useful for services such as navigation, shopping and weather. For your safety, it’s defaulted to only acquire your location when you dial

911. To use Location Based Services, go to Settings > Location to turn on location services.

Your wireless device can determine its (and your) physical, geographical location (“Location Information”) and can associate Location Information with other data. Additionally, certain applications, services and programs are capable of accessing, collecting, storing and using Location Information and disclosing Location Information to others. You should use caution when determining whether or not Location Information should be made available to others and you should review any applicable third party policies before providing access. To limit potential unauthorized access to your Location Information, Verizon Wireless offers various mechanisms and settings to manage access to location data. By enabling location settings you are permitting third party access to Location Information through software, widgets or peripheral components you choose to download, add or attach to your wireless device or through web access, messaging capabilities or other means and you are authorizing Verizon Wireless to collect, use and disclose your Location Information as appropriate to provide you with any location services that you enabled.

VZ Navigator®

Get premium GPS voice navigations and 3D maps with spoken real-time trafﬁc alerts. Find movie times, event info and gas stations. Go to verizonwireless.com/navigator.

On the Home screen of your wireless device, tap > VZ Navigator.

Global Ready™

Verizon Wireless keeps you connected around the corner and around the world. For up-to-date information on destinations and rates go to

verizonwireless.com/tripplanner.

Global Travel Program

Voice service available in more than 220 countries and data available in more than 205 countries — including more than 150 countries with 3G speed. This is the perfect shortterm solution for the occasional or infrequent global traveler when traveling outside of the U.S. to GSM locations. For more information, go to

verizonwireless.com/globaltravel.

Learn More

Explore the functions and features of your wireless device right at the palm of your hand.

1. Slide to t he left of the main Home s creen, and then tap

Guided Tours .

2. Tap Vie w Show Me Tutorial s to

down load the late st How-tos and Show Me v ideos on you r wireless device. You can also ta p Basic Set- up and Usage Videos for video tutorials, or tap Go to My Verizon to access your account.

Customer Information

Your Wir eless Devi ce and Thir d Party Se rvices :

Veriz on Wirele ss is the mo bile carri er associ ated with t his wire less devic e, but man y service s and feat ures off ered thr ough thi s wireless d evice are prov ided by or in co njunct ion with t hird par ties. Veriz on Wirele ss is not res ponsible f or your use of t his wirel ess device o r any non-Ve rizon Wireless applicatio ns, services and products incl uding any p ersonal i nforma tion you ch oose to use , submit or s hare wit h others . Specifi c thir d party t erms and c onditio ns, terms o f use, and pr ivacy po licies sha ll apply. Ple ase revie w care fully all a pplicabl e terms an d conditio ns and polic ies prior t o using thi s wireless d evice and a ny asso ciated ap plicatio n, produ ct or ser vice.

Hearing Aid Compatibility Information:

This p hone has b een teste d and rated f or use with h earing a ids for som e of the wire less tech nologie s that it use s. Howeve r, ther e may be some n ewer wire less tech nologie s used in thi s phon e that have n ot been te sted yet fo r use with hear ing aids. I t is impor tant to tr y the dif ferent feat ures of th is phone t horough ly and in di fferen t loca tions, usi ng your he aring aid o r cochlea r impl ant, to de termine i f you hear an y inter fering nois e. Consul t your ser vice prov ider or the manu factu rer of this p hone for i nforma tion on hear ing aid com patibil ity. If you ha ve questi ons abou t retur n or exchan ge policies , consult y our service provider or phone retailer.