Verizon Gizmopal User Manual

User Guide

MFL68763801 (1.0)

This booklet is made from 90% post-consumer recycled paper.

This booklet is printed with soy ink. Printed in Mexico

User Guide

Guía del

Usuario

Table of contents

Table of contents .........................................................................1

What you’ll ﬁnd in the box ........................................................2

GizmoPal parts and functions ...................................................3

Charging the battery ..................................................................4

Turning your GizmoPal on and off ............................................5

Connecting your GizmoPal ........................................................6

The GizmoPal app ......................................................................8

Caregivers and Approved contacts ......................................... 14

Adding a GizmoPal security PIN ............................................ 16

Using the GizmoPal ................................................................. 17

Adding and removing Bands ................................................... 19

LED Colors and the GizmoPal Status .................................... 21

Getting help ............................................................................. 22

Safety ........................................................................................ 23

LIMITED WARRANTY STATEMENT ..................................... 48

What you’ll ﬁnd in the box

Check that all of the following components are included in the GizmoPal box:

The GizmoPal Wristband

Charging Cord

Charging Adapter

Get to Know Your Device Guide

Product Safety & Warranty Brochure

NOTE If any component is missing, please contact the store from which you bought it.

CAUTION Component Compatibility

GizmoPal is subject to change without prior notice. The components, appearance,

and dimensions may change for improved performance and usability. Therefore, the components of this GizmoPal may not be compatible with other GizmoPal units. To use this GizmoPal, please use only the components provided in this box. Using the components from another GizmoPal unit may damage this GizmoPal or cause it to malfunction.

GizmoPal parts and functions

Front View

Microphone

Band Fastener

Speaker

Power/Call Button

Fixing Pin

Wristband

Right Side View

USB/Charging Port

Charging the battery

To charge the battery, open the USB/Charging port cover and:

1. Plug the charging cord to the GizmoPal.

2. Plug the other end of the cord into the charging adapter

3. Plug the charging adapter into an electrical outlet. (The light will blink red while the unit is charging then will be a solid green once charging is complete. See page 21 for more info on GizmoPal lights.)

USB/Charging Port Cover

NOTE • Don’t use the GizmoPal while it’s being charged.

• Only use the charging cord and adapter included in the box to charge your GizmoPal.

• The light on the GizmoPal will be a steady green when the GizmoPal is fully charged.

• Make sure that you close the USB/Charging port cover completely to keep out dirt and

water.

Turning your GizmoPal on and off

Turning your GizmoPal band on and off

To turn your band on:

Press and hold the Power/Call button on your GizmoPal for 4 seconds.

To turn your band off:

Press and hold the Power/Call button on your GizmoPal for about

8 seconds. Keep holding through the time announcement until GizmoPal turns off.

You can also use the GizmoPal app to turn off the band from your

smartphone.

Power/Call Button

Connecting your GizmoPal

Step 1: Download and install the GizmoPal App on your smartphone.

Step 2: Activate the GizmoPal band.

Step 3: Register as a caregiver using the app.

To use the GizmoPal band, it must be registered with the GizmoPal smartphone companion app. To register it, install the GizmoPal app on the legal caregiver’s smartphone, which must support Android OS 4.0 (or higher) or iOS7 (or higher). The person who installs the GizmoPal app on their smartphone and completes the registration will automatically be the ﬁrst caregiver. If another person downloads the app and registers the same GizmoPal band later, they will be the second caregiver. Only two caregivers can be registered for each GizmoPal.

NOTES • The smartphone must have access to the Internet for registration to succeed.

• The GizmoPal app is free but data usage will apply for downloading the app.

Step 1: Download and install the GizmoPal app on your smartphone

Using the primary caregiver's smartphone, download and install the GizmoPal app from the Google Play Store or Apple App Store.

Apple App StoreGoogle Play Store

NOTE Data usage applies for app download and use.

Connecting your GizmoPal

Step 2. Activate the GizmoPal band

Once the band is turned on, press the Power/Call button twice quickly to start the activation process.

Step 3: Register as a caregiver using the app

NOTE Descriptions and screen images in this user guide may differ due to GizmoPal app

upgrades.

1. Enter your phone number, your association to the GizmoPal user, and the GizmoPal user’s name.

2. Enter the GizmoPal phone number given to you by your retailer and enter the band code from the GizmoPal you’re registering.

NOTE Additional privacy and information security options are available (see page 16 for more

information).

The GizmoPal app

The caregivers use the GizmoPal app to connect and communicate with

the GizmoPal band.

The GizmoPal app home screen provides a location map showing the

location of the GizmoPal band.

The icons at the bottom of the screen allow the caregiver to call, check

the GizmoPal’s current location, view its location history and open GizmoPal settings.

Call

Find Location

Location History

Settings

Menu Icon

GizmoPal App Home Screen

Accessing multiple GizmoPal wristbands

The map and icons on the app home screen apply to only one GizmoPal band. If you have registered two or more bands, swipe left and right across the icon bar to see other GizmoPal bands registered in your Gizmopal app.

Options menu

From the GizmoPal app on the caregiver’s smartphone, tap Menu to open the Options menu. The Options menu includes Add GizmoPal band, Set up PIN for security, and Help.

The GizmoPal app

Making calls from the GizmoPal app

From the GizmoPal app on the caregiver’s smartphone, tap Call to call the GizmoPal band.

Call ScreenGizmoPal App Home Screen

NOTE When the Auto-answer calls setting is turned on, the GizmoPal band will automatically

answer the call in 10 seconds even if the Power/Call button isn't pressed. The call will automatically end after 1 minute.

Checking the GizmoPal current location

When the caregiver opens the GizmoPal app, the GizmoPal’s last known location is displayed on the map. Tap Find

to search for its current

location. The location marker is displayed on the map.

GizmoPal App Home Screen

The GizmoPal app

Location information

The location of the GizmoPal wristband is primarily determined using Google’s GPS location service. If unsuccessful, the GizmoPal app will attempt to locate the GizmoPal wristband using a different method.

When the GizmoPal is located in a place where GPS or Wi-Fi isn’t

available (or if the GizmoPal is turned off), the GizmoPal app won’t be able to display location information.

Location information may be unavailable, inaccurate, or incomplete

depending on your surroundings. Note that location information may take up to 3 minutes to become available.

A location error of up to several miles can occur.

If the GizmoPal is indoors, the location can be inaccurate or unavailable.

NOTE The Wi-Fi connection for this GizmoPal is reception only. (There is no Wi-Fi signal

transmission.)

Viewing the location search history

From the GizmoPal app on the caregiver’s smartphone, tap History to show a list of the caregiver’s previous location requests. Each entry includes the location, date, and time of the location request.

Location Search History ScreenGizmoPal App Home Screen

NOTE If the location request was unsuccessful, a search result message is displayed in place

of the location.

The GizmoPal app

Settings

From the GizmoPal app on the caregiver’s smartphone, tap Settings to conﬁgure various settings for Gizmopal including notiﬁcation, smartphone, and volume settings.

Settings ScreenGizmoPal App Home Screen

Changing the GizmoPal user information

The GizmoPal user information can be changed from the Settings screen.

Tap

to add a photo of the user.

Tap the name area to edit the child’s name.

GizmoPal App Settings Screen

Tap here to add a

photo of the user.

Tap here to edit the child’s name.

The GizmoPal app

Places

Allows the caregiver to set familiar names for the locations frequented by the GizmoPal user for easy identiﬁcation when viewing the Location Search History list. Set names such as Home, Soccer Field, School etc.

NOTE Some house numbers or street name locations may be difﬁcult for the GizmoPal app to

identify via GPS.

Location check

Allows the caregiver to set speciﬁc day(s) and time(s) to automatically request a location check. Automatic location request results are displayed in the Notiﬁcation panel of the caregiver's smartphone.

The GizmoPal app

Your Settings (Both caregivers can access these)

Auto-answer calls: When this settings is on, GizmoPal will automatically

answer your call after 10 seconds even if the Power/Call button isn't pressed.

Show battery life: Displays the GizmoPal's current battery charge level.

NOTE A low battery notiﬁcation message will be sent to the caregivers smartphone when the

GizmoPal band's battery level drops below 20%.

GizmoPal Band Settings (Only the ﬁrst caregiver can access these)

Caregivers: Use this to add or change the second caregiver.

Approved contacts: Use this to add or remove approved contacts who

can also call the GizmoPal band.

Quiet mode: Use this to silence all the GizmoPal sounds.

Ringtone on: Use this to turn on or off the GizmoPal band's ringtone.

Fun Sounds: Use this to choose the sound played when the band's

Power/Call button is pressed brieﬂy.

Volume: Use this to set the volume of the sounds played by the

GizmoPal band (e.g., ringtone, call tone and fun sounds). This setting is only available to the ﬁrst caregiver.

Turn off band: Use this to turn off the GizmoPal band remotely. Note

that the band cannot be turned back on using the app. The only way to turn the band on is to press the Power/Call button on the band for

4 seconds.

Band software version: Use this to see the current GizmoPal app

software version.

Check if a software update is available: Use this to check for available

software updates so you can upgrade to the latest software and keep the GizmoPal operating with the latest features.

NOTE If the settings on the caregiver's smartphone and on the GizmoPal band aren't in sync,

turn off the GizmoPal band and then turn it back on again or close the app and open it again to sync them.

Caregivers and Approved contacts

What is the difference?

The 2 Caregivers will have the GizmoPal app on their smartphones. Both Caregivers can:

Receive calls from the GizmoPal band.

Call the band from their smartphone.

Use the GizmoPal app to locate the band.

The ﬁrst Caregiver can also change the GizmoPal band settings or use the app to turn off the band.

You can add 2 Approved Contacts. Approved Contacts can call the GizmoPal band by dialing the band’s mobile number from the Approved Contact’s registered phone number. Approved contacts can’t use the GizmoPal app, locate the band, or receive calls from the band.

Adding a second caregiver

1. From the caregiver's GizmoPal app, tap Settings > Caregivers > Add Second Caregiver.

2. Enter the name and the phone number of the contact, then tap Next.

3. Conﬁrm the phone number on the pop-up and tap OK.

4. Read the information on the screen and tap Done.

+ 37 hidden pages

Verizon Gizmopal User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual